Ir. Achmad Manshur Ali Suyanto, M.BA., D.BA Ir. AMA Suyanto, M.BA., D.BA, is a lecturer and researcher of Telkom

in Demak, January 20, 1959, his atten- tionUniversity is focused (Tel-U) on sinceMarketing 2006. Mana Born- gement, Service Marketing on Tele- communication Industry, Customer Relationship Management, Customer Behaviour, Strategic Management, and Logistics Management. First, he took undergraduate prog- ram from Institut Teknologi Sepuluh - tinued to Telkom Institute of November Surabaya (1984), then con studies came from Southern Cross Uni- Management (1991) and his doctoral He occupied a number of posi- tionsversity at in Tel-U Australia among (2000). others the Di- rector of Planning and Academic Development - Telkom Institute of

Academic Affairs of TELKOM STISI, Management (2010 - 2011), Head of

and is now he is the Vice Rector III (Admissionin addition and to International the activities Office on campus,(since 2013) being of a Tel-U. lector, AMA Suyanto is actively conducting various studies that revolve around political marke- ting, performing community service through training and empowerment.

both in and abroad, and He also becomes scientific speaker papers. u writes both scientific and popular

Research Field

Marketing Management, Services Marketing on Telecommunication Industry, Customer Relationship Management, Customer Behaviour, Strategic Management & Logistic Management

114 RESEARCHER DIRECTORY 2016 Research Activity

Model Marketing Activities Political Against Student Intake Influence Competency mapping and Interests Decision Making Voters Starter in Quality Process Quality Universities Lecturer in Environmental YPT (2013) Local Elections at Regency/City in Indonesia (2016) Integrative Collaborative Active Year 2015 Based on Government Strengthening the Largest Learning Method (2012-2013). Regulation No. 1 of 2014 (2016) Citizenship in the Global Era (Case Green Marketing on Property Actualization Social Organization, Study on the Business Community of Industry at Bandung Raya (2012). Community, and the National Home (BDR) Bandung) (2015) Analysis Feasibility of YPT Business Education Law, Politics and Analysis of Marketing Activities on Retail Sector (2011). Development of National Character Political Decision-Making Selector Marketing Research on Flexi (2016) (2014 Business (2011)

Publication

Analysis Factors of Using Internet Positioning in Legislative Election Personality, and Social. Study at Banking in Indonesia - Management - Management and Organizational . - Internasional and Organizational studies (2016) Studies Journal (2015) Conference Proceedings ACEI, Political Management toward The Role Actualization of Society Okinawa Japan (2013). Cosmopolitan Democracy - The 1st and National Organization in Law The Impact of Event Sponsorship and UPI Global Conference on Business, and Politic Education – UPIICSE TV ADS Event of Brand Image to Cross Management and Entrepreneurship (2015) Mobile. - GTAR, Bandung (2014). (2016) Analysis of Political Marketing The Impact of External and Internal The Influence of Lifestyles and on Legislative Election - Actual Factors in the Selection of Banking Consumers Attitudes on Product Problems Economic Journals (2015) To The Customer Saving Decisions Purchasing Decision Via Online Green Marketing Influence to the 2012 Years in Bandung - ACEI, Shopping in Indonesia – EJBM Company “X” Consumer Behaviour Phuket (2014). (2015) and Branding Image. - Asian Analysis of Political Marketing on Aktualisasi Manajemen Organisasi Society Management and Marketing Legislative Election - ETAR, . Masyarakat Dalam Meningkatkan Research, Burj Al Arab Dubai (2013). (2015). Pembangunan Karakter Bangsa Penggunaan Atribut Blog dan Entrepreneurial Marketing: A Case - Asosiasi PPKn (Actualization Situs Jejaring Sosial Berpengaruh Study of A Young Entrepreneurs Management Society Organizations Terhadap Munculnya Wirausaha Community of Small To Medium in Enhancing National Character Online. (Use of Attributes Blog and Sized Enterprises - Tropical Tourism Development - association PPKn) Social Networking Sites Influential Outlook Conference, Lombok (2015). (2015) against Entrepreneurial Emergence The Role Actualization of Society Entrepreneurial Marketing Case Online) - APPM, Lombok (2013). and National Organization in Law Study on Young Entrepreneurs Mapping Interest of Lecture in Higher and Politic Education - UPIICSE, Community of Cimahi Small and Education. ISSN 2354-6611 - ISCLO, Bandung (2015). Medium Enterprise - Tropical Tourism Bandung (2013). Political Management Toward Outlook Conference (2015) Competence Development Cosmopolitan Democracy - ICoDA- Marketing Analysis of Political through Pedagogy, Knowledge Internasional, UNAIR Surabaya (2015).

RESEARCHER DIRECTORY 2016 115 Research Activity

Enhancing Enduring Indonesian Bandung (2015). Influence on Performance of and Malaysian Smes Performance Effect of Personal Factors, Knowledge Sharing Through PT. through a Context-Specific HR Organization, and Technology in Indonesia Power (2014). Architectures (2016) the Knowledge Sharing Using CIM The Effect of Technology, Individual Research Development of Video Employees at PT. Jakarta Outer Ring and Organization of the Knowledge Promotion Using QR Code Road (PT. JLJ) (2015). Sharing in PT. Krakatau Steel (2014). Technology for Interactive Media Analysis of Factors Affecting Health and Safety at Work Influence Promotion of Micro, Small and E-Learning (2015). on the Productivity of Employees Medium Bandung (2016) Effect of Enabling Factors to (2014). Research Development of Video Knowledge Sharing (2015). Interaction Analysis College of Promotion Using Technology QR Analysis of the Readiness of Business in the Business World with Code for Interactive Media Promotion Employees on the Implementation Competence Development of Human of Micro, Small and Medium Bandung of Knowledge Management in PT. Resources Evaluated Using the (2015) Mineral Indonesia (2015). Concept of Triple Helix (2012). Analysis of Organizational Learning The Influence of the ESOP Employee The Motivation to Share implementation Trainees Business Satisfaction and Commitment PT. Knowledge of the Employees in Development Management in 2014 at Telkom (2015). Telecommunication Service Providers the Central Office PT. Pos Indonesia Extrinsic and Intrinsic Motivation in Indonesia (2011).

Publication

Health and Safety Management Sharing in PT. Jalan Tol Lingkar Luar Factors Implementation - International Influence on the Employees Jakarta (PT. JLJ) - Advance in Social Conference on Performance Excellent Productivity - Actual Problem of Science, Education and Humanities (2015) Economics Scopus Indexed (2016). Research (2016). The Analysis of Learning Organization Knowledge Sharing and 2016 It’s A Study on the Critical Success Factors Implementation on The Participants of Enabling Factors’ Implementation - in E-Learning - Advance in Social Business Development Management Pertanika Journal of Social Science Science, Education and Humanities Training 2014 in PT. Pos Indonesia and Humanities (2016). Research (2016). Bandung Head Office - International Influence of Employee Stock Option Measuring Employee Readiness for Seminar and Conference on Learning Program and Job Satisfaction on Knowledge Management in PT. Mineral Organization (2015) Employee Commitment - Pertanika Indonesia - Pertanika Journal of Social The Influence of Personal Factors, Journal of Social Science and Science and Humanities (2016). Organizational Factors, and Humanities (2016) A Study on the Critical Success Factors Technological Factors in The Use of The analysis of Learning Organization in E-Learning PT. Telkom Indonesia - Cim Toward Employees Knowledge Implementation on the Participants of International Seminar and Conference Sharing in PT. Jalan Tol Lingkar Business Development Management on Learning Organization (2015) Luar Jakarta (PT. JLJ) - International Training 2014 in Head Office of PT. Pos Influence of Employee Stock Option Seminar and Conference on Learning Indonesia Bandung - Advance in Social Program and Job Satisfaction on Organization (2015) Science, Education and Humanities Employee Commitment (A Case The Analysis of Learning Organization Research (2016). Study of Telephone Company in Implementation on the Participants of The Influence of Personal Factors, Indonesia) - International Conference Business Development Management Organizational Factors, and on Organizational Performance Training 2014 - International Seminar Technological Factors in the Use of Excellence (ICOPE) 2015 and Conference on Learning Cim Toward Employees Knowledge Knowledge Sharing and Its Enabling Organization (2015)

116 RESEARCHER DIRECTORY 2016 Dr. Ade Irma Susanty Extrinsic and Intrinsic Motivation Influence Employee’s Performance through Knowledge Sharing - Proceeding Emerging Trends Academics Research (2014). Research Field Health and Safety Management Influence on the Employees’ Knowledge Management, Productivity - Emerging Trend of Human Resource Academics Research, Bali Indonesia Management. (2014). Analisis Interaksi Perguruan Tinggi dengan Dunia Bisnis Dalam Usaha Pembangunan Kompetensi Sumber Daya Manusia Ditinjau dengan Menggunakan Konsep Triple Helix (Interaction Analysis College of Business in The Business World With Competence Development of Human Resources Evaluated Using the concept of Triple Helix) - Seminar dan Call for Paper Asosiasi Ilmu Administrasi Bisnis Indonesia (AIABI) Analisis Interaksi Perguruan Tinggi dengan Dunia Bisnis Dalam Usaha Pembangunan Kompetensi Sumber Daya Manusia Ditinjau dengan Menggunakan Konsep Triple Helix (Interaction Analysis College of Business in The Business World With Competence Development of Human Resources Evaluated Using the concept of Triple Helix)- Kongres Nasional AIABI, Bandung The Motivation to Share Knowledge of the Employees in Telecommunication Service Providers in Indonesia - Ade was born in Bandung, October 28, 1966. She has expertise covering Hu- International Conference of Economics man Resource Management, Organizational Behavior, Organizational Develop- Development and Research, ment, and Knowledge Management. Singapore (2011). - - At first she studied at in Social Welfare program stud ies (1990). After that, Ade continued her studies at STMB Bandung (manage ACHIEVEMENT mentin studies,Tel-U, she 1999) has andbeen her lecturing doctoral Human programs Resource was achieved Management, from Multimedia Organiza- University Malaysia (2014) in the field of knowledge management studies. The Second Best Article - tional Behavior, Knowledge Management, and Corporate Development. She also Committee of International Seminar and Conference on Learning served as the Head of MBTI Study Program (IMT, 2012-2013), the Head of the Organization (2015) u Department of Communication and Management (Tel-U, 2013), VP Strategic Planning (YPT, 2014), and Vice Dean FKB (Tel-U , 2014). RESEARCHER DIRECTORY 2016 117 Dr. Ir. H. Agus Achmad Suhendra, MT

Research Field

Strategic Management, Strategic Organizational Change Management, Strategic Marketing and Strategic Human Resource.

118 RESEARCHER DIRECTORY 2016 Agus was born in Bandung, 6 August 1967. He is a lecturer at Tel-U Publication since 1992 with research interest cov- ering Strategic Management, Strategic Strategic Solution for Reducing International Engineering Education Organizational Change Management, Resistance to Change and Increasing Conference 2009, Saudi Council Strategic Marketing and Strategic Hu- Organizational Commitment of of Engineer and Federation of man Resource. Academicians on Private University Engineering Institutions of Islamic He studied industrial engineer- Mergers in Indonesia - Journal of Countries (FEIIC), Madinah, Saudi ing from Bandung Institute of Tech- Research on Humanities and Social Arabia, (16-18 Mei 2009) Sciences, Vol. 4 No. 15, 2014 – 2014 Identification and Management and industrial engineering and Implication of Resistance to Change of Strategic Forces in ICT nology (ITB, undergraduate, 1991) on Organizational Commitment Manufacturing Technology Change - Determined by Trust, Perceived - The Third European Conference management from ITB (graduate toral degree was taken from Padja- Benefit of Change and Organizational on Management of Technology& program, 1995). Meanwhile, his doc Justice –The 1st International Innovation (EUROMOT), Ceram of business management. Besides, he Conference for Interdisciplinary Business School, Nice Sophia djaran University (2014) in the field - Studies, Youngsan University, South Antipolis, France, (September 17-19, munication Management from The Korea, (22-23 September 2014) 2008) got a diploma in the field of Telecom Identification of Resistance to Identification of the Strategic Forces At Tel-U Agus teaches marketing Change in University Merger Process Against Change in Manufacturing Cable & Wireless College, UK (1996). management, strategic management, - GARCOMBS 2012, Universitas Technology Development Process - telecommunication business, and or- Padjadjaran, (22-24 November 2012) The 17th International Conference on ganizational behavior. Along the times, Role of Customer Understanding in Management of Technology (IAMOT), around Telkom Foundation, among Technological Innovation of Product - The British University in Dubai, (6-10 others, he was appointed as the Head Industrial Engineering Conference on April 2008) Telecommunication (INDECT) 2010, IT Telkom, (3-4 June 2010) of Industrial Engineering (IT Telkom, ACHIEVEMENT Identification of the Key Success 2006-2008), the Dean of Industrial - Factors of Cooperative Education Satya Lencana Wira Karya – Engineering Faculty (IT Telkom, 2008- Program: Based on 15 Year President of Republik Indonesia 2010), and as the Dean of Creative In Being worked with full dedica- Experiences in Indonesia - (2014) tion,dustries Agus Faculty was (Tel-U,awarded since as 2013).the best fromlecturer President of STT of Telkom the Republic (1994) of and In- donesia.Satya Lencana u Wirakarya (2014)

RESEARCHER DIRECTORY 2016 119 Research Activity

Effect of Work-Life Balance on The Analysis of Employees Motivation Analysis of “Drama Theory” in the Organizational Citizenship Behaviour and Engagement, and Their Impact on Bankruptcy Scenario of the Biggest (Organization Citizenship Behaviour) Job Performance: A Study of Nurses Indonesia Cellular Telecommunication with Variable Mediator Job Satisfaction oat Advent Hospital (2016) Business (2014) and Organizational Commitment on The Effect of the Leadership Towards Mapping of Tablet PC Based on Employee Hospitality in Singapore Employee Performance in the Human Consumer Perception (Case Study of (2016) Resources Department at the PLN Bandung Electronic Centre Visitors) Public Perception Study Program West and Banten Distribution (2014) Bandung against the Machine To Office (2015) The Effect of the Work-Family Conflict Machine (2016 The Impact of SNSs Usage on Social and Employee’s Job Satisfaction Effect of Work Family Conflict (Work and Capital and Knowledge Sharing in towards the Organization Commitment Family Interfere Family Work) and Job Organization (2015) (2014) Satisfaction Commitment to Employees The Effect of the New Logo and Brand Compensation Effect against Employee at Hotel XYZ (2015) Image towards the Customer Loyalty of Motivation in the Department of Human Leadership Style, Physical Environment Starbuck, Jakarta (2015) Resources Office of PLN Distribution Employment and Employee Job Satisfaction, Organizational and Banten. (2014) Performance on the Corporate Media in Commitment, and Organizational The Effect of the Service Quality Singapore (2016) Citizenship Behaviour, How to Maintain towards the Student Loyalty at the The Mediating Role of Organizational Organization’s Performance through School of Business and Economic, Commitment in the Relationship Human Resources Management (2015) TELKOM University Bandung. (2014) between Job Satisfaction and New Value Co-Creation of Zocha SME The Effect of the Service Quality Organizational Citizenship Behaviour Using the DART Model (2015) towards The Student Loyalty at the (A Study of Employees in State-Owned Service Quality of Indonesia’s Cellular Advent University, Bandung (2014) Banking) (2016) Communication Providers and The Positioning and Brand Marketing Work-Life Interface and Organizational Impact on Customer Loyalty an Analysis Strategy by Strengthening the Faculty Citizenship Behaviour in Hotel Industry of the College Students Using Prepaid of Economics and Business Telkom (2016) Services in Bandung (2015) University (2014)

Publication

Job Satisfaction, Organizational Conference. (2016) Competitiveness. (2016) Commitment, and Organizational The Indirect Effect of Work-Life Balance The effect of the Leadership towards Citizenship Behavior How To Maintain on Organizational Commitment Employee Performance in the Human Organizations Performance Through Through Mediation of Job Satisfaction Resources Department at the PLN Human Resources Management - at A State-Owned Banking in Bandung West Java and Banten Distribution Jurnal Siasat Bisnis Universitas Islam Area - 3rd International Conference on Office - International Journal of Basic Indonesia. (2016) Global Trends in Academic Research. and Applied Sciences. (2015) Study of Entrepreneurship Programs (2016) The Effect of the New Logo and Brand in Bandung Based on Ridwan Kamil Gaya Kepemimpinan, Lingkungan Image Towards the Customer Loyalty Twitter Account (@ridwankamil) - IOSR- Fisik Pekerjaan, dan Kinerja of Starbuck, Jakarta - International JBM. (2016) Karyawan pada Perusahaan Media Conference on Global Trends in The Mediating Role of Organizational di Bandung (Leadership Style, Academic Research. (2015) Commitment in the Relationship Physical Environment Employment Konflik Kerja Keluarga pada Pengemudi between Job Satisfaction and and Employee Performance on the Travel Antar Kota PT. XYZ, Bandung Organizational Citizenship Behaviour Corporate Media in Bandung) - Global (Work Family Conflict on Motorists - Annual Spain Business Research Networking: Build Up Business Traveling intercity PT. XYZ, Bandung) -

120 RESEARCHER DIRECTORY 2016 Dr. Arif Partono Prasetio, MM Jurnal Studi Manajemen Bisnis. (2015) Pengaruh Kompensasi Terhadap Motivasi Karyawan di Departemen SDM PLN Kantor Distribusi Jawa Research Field Born in Surakarta, May 19, Barat dan Banten (Compensation 1967, Arif teaches strategic mana- Effect Against Employee Motivation Human Resources, gement, organizational behavior, in the Human Resources Department Organization, Retail telecommunication business, TIK lit- Office PLN Distribution West Java Economic and Business. eracy, and entrepreneurship. and Banten) - Jurnal Manajemen Between 1986-1991, Arif studied Indonesia. (2015) socio-politics at Parahyangan Univer- Positioning dan Strategi Pemasaran sity, Bandung. Then between 1993- berdasarkan Penguatan Merek 1994, he took managerial master at Fakultas Ekonomi dan Bisnis Padjadjaran University especially in Universitas Telkom, Bandung - (Positioning and Marketing Strategy toral degree was taken at Indonesia the field of management. and his doc by strengthening brands Faculty of Economics and Business, Telkom University of Education (UPI) in the University, Bandung) - Seminar - field of management science. Nasional APMMI III dan Call for Paper. - in addition to his scientific activi (2015) ishing his both books, namely ties, now he is in the process of fin The Effect of the Students Perception Pengantar Manajemen Pe- on Service Quality to Their Loyalty ngetahuan at the Advent University, Bandung – Pengantar Sumberdaya (2015) and ISCLO. (2015) Manusia u The Effect of the Service Quality (2016). Towards The Student Loyalty at the School of Business & Economic, TELKOM University, Bandung - 1st International Conference for Interdisciplinary Studies (ICIS). (2015) New Value Co-Creation of Zocha SME Using The DART Model - The 7th Indonesia International Conference on Innovation, Entrepreneurship, and Small Business (IICIES 2015) The Impact of SNSs Usage on Social Capital and Knowledge Sharing in Organization - The 1st UPI International Conference on Sociology Education (UPI ICSE 2015)

Intellectual Property

Book “Pengantar Manajemen Pengetahuan” (2015) Book “Pengantar Sumber daya Manusia” (2016)

RESEARCHER DIRECTORY 2016 121 Dr. Astri Ghina, S.Si., MSM

Astri was born in Bandung, July 24, 1980. She is a lecturer of Business Management of Telecommunications - dergraduate program at Padjadjaran University between 1998-2002.and Informatics For (MBTI).her master She degree,studied Astrichemistry graduated for her from un Science Management of The School of Business and Mana-

in 2011. and started from 2011, she continued her doc- toralgement studies (SBM) at ofThe Bandung School ofInstitute Business of Technologyand Management (ITB) ITB. u

Research Field

Economic and Business.

Research Activity

Identification Implementation of Four Dimensions of Innovation By Joe Tid in Business Go-Jek (2016)

122 RESEARCHER DIRECTORY 2016 Publication

Relevance of Graduates Corporate Entrepreneurship di Sektor (2010) Competencies toward the Pelayanan Publik (Studi Kasus: Kajian Karakteristik Kewirausahaan Effectiveness of Entrepreneurship Badan Pelayanan Perizinan Terpadu dan Keunggulan Bersaing Studi Education Within A University Kota dan Kabupaten Bandung) Kasus Pada Sentra Industri Rajut Context: Case Study of SBM ITB (Corporate Entrepreneurship in the Binong Jati (Study on Characteristics – Indonesia - Smart Collaboration Public Service Sector (Case Study: of Entrepreneurship and Competitive for Business in Technology and Integrated Licensing Service Agency Advantage Case Study in Binong Information Industry (SCBTII) 2016. and the city of Bandung Regency) - Jati Knit Industry Center) -Telkom Strategi Pengembangan untuk Jurnal Manajemen Teknologi (2011) University Keberlangsungan Usaha dengan Transgenerational Entrepreneurial Analisis Penerapan Social Bricolage Pendekatan Timmons Model (Studi Attitudes in Bandung Family Di Social Enterprise Analysis of Pada Sentra Industri Rajutan Business - Indonesia International Social Bricolage Implementation Binong Jati (Development Strategy Conference on Innovation, At Social Enterprise (Bricolage for Business Sustainability Using Entrepreneurship (2011) Social Application Analysis in Timmons Model’s Approach (Study Corporate Entrepreneurship at Public Social Enterprise Implementation in Binong Jati KNIT Industry Center) Service Sector: Measurement and Analysis of Social Bricolage At Social (2015) (Development Strategy for the Influence toward Government Enterprise) Business Continuity With Timmons Performance (Case Study of BPPT Analisis Model Bisnis Usaha Model Approach (Studies in Industrial at Bandung City and Regency) - Mikro, Kecil, dan Menengah Knitted Binong Jati) Development Indonesia International Conference (UMKM) Di Bidang Sepatu dengan Strategy for Business Sustainability on Innovation, Entrepreneurship Menggunakan Pendekatan Business Using Timmons Model’s Approach (2011) Model Canvas Studi Kasus: (Study in Binong Jati KNIT Industry “Fostering Innovation Within UMKM “GZL” dan UMKM “ASJ” Di Center) (2015)) Public Sector: Antecedents and Kota Bandung Pada Tahun 2014 Building A Systematic Framework for Consequences of Public Sector (Business Model Analysis of Micro, Entrepreneurship Education (2015) Innovation” - Jurnal Pembangunan Small and Medium Enterprises A Systematic Framework for dan Kebijakan Publik (2010) (SMEs) in the Field Shoe With Entrepreneurship Education within a “Building Product Value toward Approach Using Business Model University Context (2014) Competitive Advantage (A Case Canvas Case Study: SMEs’ GZL Effectiveness of Entrepreneurship Study of Tasikmalaya Embroidery)” “and SMEs” ASJ “in the city of Education in Higher Education - Indonesia International Conference Bandung in 2014) Institutions (2014) on Innovation, Entrepreneurship

RESEARCHER DIRECTORY 2016 123 Research Activity

Upgrades Student Creative Thinking Use of New Media in Bandung Behavior and Its Impact on Their through Competency Based City Government Performance Career Advancement (2015) Learning Strategies Classroom Improvement; Report Program Level of Use Media REPORT by Courses Writing Advertising (2016) Impact Study on the Performance of the Society in the Public Service in Impact of Organizational Government of Bandung (2015) Bandung (2015) Technological Change on Communication Factors Influencing Communication Climate (2015) Academicians’ Innovative Working

Publication Intellectual Property

Communication Factors Influencing Report on Bandung) - Conference Book “Impact of Organizational Academicians’ Innovative Working on Communication and New Media Technological Change on Behavior and Its Impact on Their Studies (COMNEWS) (2015) Communication Climate” - Lambert Career Advancement – LISKI (2016) Penggunaan New Media dalam Academic Publishing (2011) Communication Factors Influencing Peningkatan Kinerja Pemerintah Academicians’ Innovative Working Kota Bandung; Studi dampak Behavior and Its Impact on Their program LAPOR terhadap Kinerja Career Advancement – ICOTIC, Pemerintah Kota Bandung Tel-U Bandung (2015) (Use of New Media in Bandung Strategi Sosialisasi dan Pendekatan City Government Performance Komunikasi Diskominfo dalam Improvement; REPORT program Pengelolaan Program Lapor di Kota impact study on the Performance Bandung (Socialization Strategy of Government of Bandung)– and Approach Communications COMMNEWS, UMN Tangerang Diskominfo in Program Management (2015)

124 RESEARCHER DIRECTORY 2016 Dr. Ayub Ilfandy Imran, B.Sc., M.Sc

Ayub, born in Bukittinggi, April 20, 1983, graduated from Faculty of Human Sciences, Department of Communication, International Is-

2006. Between 2007 and 2010, he continuedlamic University his master Malaysia program (IIUM) inat the same department and university. And started from 2011, again Ayub took his doctoral studies from the same department and university. Prior to joining Telkom Univer- sity, once he worked as an assistant lecturer in IIUM (2008-2010), an aEnglish temporary teacher lecturer (2009), of IIUM a research since 2010.assistant u in IIUM (2010-2013), and

Research Field

Organizational Communication

RESEARCHER DIRECTORY 2016 125 Dr. Brady Rikumahu

Born in Cilacap, 15 October Publication 1965, Brady Rikumahu took Bach- elor Degree of Management at Uni- Contagion dan Volatility Spillover di Pasar Valuta versity of Indonesia. His Master of Asing Amerika Serikat dan China sebagai akibat Business Administration taken at In- Devaluasi Yuan Tahun 2015 (Contagion And ternasional University of Japan and Volatility Spillover in the Foreign Exchange Market he was a student of doctoral degree Health Consulting, Legal And as a result of in Management science University of devaluation of the Chinese Yuan in 2015) (2015) Indonesia. u Penerapan Manajemen Risiko terhadap Perwujudan Good Corporate Governance pada Perusahaan Asuransi (Application of Research Field Risk Management to the Embodiment of Good Corporate Governance in Insurance Companies) - Finance, Derivative Trikonomika Journal (2015) Market, Valuation, Pemodelan Distribusi Tingkat Imbal Hasil Indeks Investment Harga di Tujuh Bursa Asia (2012) (Modeling Distribution Yield Level Seven Stock Price Index in Asia (2012)) Pengaruh Kinerja Keuangan Terhadap Imbal Hasil Saham Perusahaan Tahun 2003-2007 (2007) (Effect of Financial Performance Against Yield Stocks Companies Years 2003-2007 (2007)) Formulasi Strategi PT Sangihe Natural Ocean Resort dalam Memanfaatkan Potensi Alam Pulau Poa di Kabupaten Sangihe Utara (2006) (Strategy Formulation PT Sangihe Natural Ocean Resort in Harnessing the Potential of Natural Poa Island in North Sulawesi Sangihe (2006)) Analisis Pengaruh Modal Kerja Terhadap Profitabilitas (Studi Kasus Pada PT. Pos Indonesia (Persero) Bandung) (2004) (Working Capital Analysis Influence To Profitability (Case Study at PT. Pos Indonesia (Persero) Bandung) (2004)) Pengaruh Fraksi Harga Saham Baru Terhadap Likuiditas (Effect of New Stock Price Faction against Liquidity) Analisis Return Option dengan Menggunakan Bull Call Spread Strategy (Studi Pada PT. Unilever Indonesia Tbk Periode 2009-2013) (Analysis Return Option Using Bull Call Spread Strategy (Study on PT. Unilever Indonesia Tbk Period 2009-2013)

126 RESEARCHER DIRECTORY 2016 Dr. Dadan Rahadian

Dr. Dadan Rahadian has exper- - gement with an educational back- groundtise in theof master field of and financial doctoral mana in professional working experiences infinance bank and securities banking, supportedcompany and by for 15 years at Tel-U. teachingHe graduated experience from in the Bachelor same field De- gree in Civil Engineering at Faculty of Engineering and Banking at Faculty of Econom- (1994), Master Degree in Finance- inics Finance & Business and Banking University at Faculty of Indo of nesia (1999), and Doctoral Degree

EconomicsAfter graduating & Business from University Bachelor of Degree,Indonesia once (2015). he worked as Site En- gineer at PT Wijaya Karya (1994- Research Field Research Activity 1996), Credit Analyst at Danamon Bank (1996-1998), Equity Analyst and Financial and Investment Free- Finance & Banking. Faktor yang Mempengaruhi Perilaku at Danamon Securities (1998-2000), lance Advisor at PT Kereta Samu- dalam Manajemen Keuangan (Factors Affecting Behavior in he worked as Secretary of Research Financial Management) (2016) Department,dera Pratama Master (2008-2010). of Management Then Program and Training Department at Publication

Being the Head of Master of Analisis Pengukuran Kinerja Pencatatan Ganda, Studi Kasus Tel-U (2004-2008). Management Program at School of Investasi PT. Taspen (Persero) Saham Telkom (2013) (Utilizing the - dengan Menggunakan Metode dollar exchange rate volatility, Dual versity since 2014, Dadan has many Economic Value Added (Investment Recording Stocks Movement Analysis, Economics & Business of Telkom Uni Performance Measurement Analysis Case Studies Stocks Telkom (2013)) Financial Planner and Investment PT. TASPEN (Persero) with Method Analisis pergerakan saham professional certifications related to Market and Banking Analyst both Using Economic Value Added) – pencatatan ganda studi kasus: came from Indonesia and abroad. u Management Journal (2015) saham Telkom (Analysis of double Memanfaatkan Gejolak Kurs counting stock movement case Dolar, Analisis Pergerakan Saham study: telecom stocks)

RESEARCHER DIRECTORY 2016 127 Publication

Sistem Komunikasi Indonesia Masyarakat untuk Mendukung Perspective Management System (Indonesian Communication Systems) Program–program Pemerintah?: Communications) Proceeding – LISKI (2014) Prosiding Komunikasi untuk ASPIKOM-Universitas Mercu Buana, Manajemen Media dan Membangun Masyarakat Daerah PR dan Marketing Politik Tahun 2013 Profesionalisme Wartawan Desember 2014 (How the Komunikasi Militer dan Ketahanan (Pengejawantahan Profesionalisme implementation of Law No. 32 of 2004 Nasional (Military Communications Wartawan Dalam Perspektif Empowering Communities to Support and National Security) – ASPIKOM Sistem Manajemen Media Government Programs?: Proceedings (2012) Komunikasi) (Media Management Communications To Build Local Pesan Komunikasi Pendidikan and Professionalism Journalists Communities in December 2014) - di Media Televisi (Message (Journalist Professionalism Political Communication Institute dan Communication Education in Media embodiment in the Perspective of Pusat Studi Komunikasi dan Bisnis Television) - MAKNA Journal (2012) Communication Media Management (2014) Pengaruh Iklan Modem SMartfren” System) Indonesia Media Research Manajemen Krisis Partai Politik I Hate Slow” di Media Televisi Awards & Summit (IMRAS) 1 (2014) dalam Perspektif Sistem Manajemen Terhadap Brand Awareness (Survei Manajemen Krisis Partai Politik Komunikasi (Political Parties in Terhadap Pengunjung di Galeri Dalam Perspektif Sistem Manajemen Crisis Management Perspective Smartfren BEC, Bandung) (Ad Impact Komunikasi- Komunikasi Politik: Management Communication Modem Smartfren “I Hate Slow” in Menuju Demokrasi Indonesia Systems) – Proceeding ASPIKOM Television Toward Brand Awareness Lebih Baik (Political Parties in 2014 (Against Visitor Survey in Smartfren Crisis Management Perspective Komunikasi dan Pemberdayaan Gallery BEC, Bandung) Management System communication- Masyarakat (Bagaimana Pengaruh Media” Kliping Berita Political Communication: Towards a Implementasi UU No.32 Tahun Perkeretaapian” Sebagai Media Better Democracy Indonesia (2014) 2004 Memberdayakan Masyarakat Internal Terhadap Sikap Karyawan Manajemen Media dan untuk Mendukung Program-program Pada PT Kereta Api Indoneisa Profesionalisme Wartawan: Prosiding Pemerintah (Communication and (PERSERO) Kantor Pusat Bandung Indonesia Media Research Awards Community Empowerment (How (Effect of Media “Clippings Railways” & Summit (Media Management the Implementation of Law 32 of for Internal Media Attitudes Toward and Professionalism Reporter: 2004 Empowers the Community to Employees Indoneisa PT Kereta Api Proceedings of Indonesia Media Support the Government Program) - (Persero) Bandung Head Office) Research Awards & Summit) 2014 Konferensi nasional komunikasi (2013) Pengaruh Event Sponsorship Djarum - Serikat Perusahaan Pers (SPS) Manajemen Krisis Partai Badminton Terhadap Keputusan Pusat (2014) Politik dalam Perspektif Sistem Pembelian Konsumen Rokok Djarum Bagaimana Implementasi UU No. Manajemen Komunikasi: (Political Super di Kecamatan Sukasari Kota 32 Tahun 2004 Memberdayakan Parties in Crisis Management Bandung Tahun 2011 (Djarum

128 RESEARCHER DIRECTORY 2016 Dr. Dewi Kurniasih Soedarsono, MSi

Badminton Event Sponsorship Born in Cimahi, November 24, Influence Consumer Buying Decision 1959, Dewi has expertise are Pub- Against Cigarettes Djarum Super in District Sukasari Bandung in 2011) Broadcast Radio and Communication lic Relations, Mass Communication/ Etika dan Penggunaan Media Baru Management. This is supported by the (Ethics and the Use of New Media) – history of her education, all of from ASPIKOM (2011) communication science of Padjadjaran Memahami Kegiatan Manajemen University, respectively undergradu- Komunikasi di Perusahaan - (Understanding of Management ate (1985), graduate (1999) and post Communication Activities on Prior to working at Tel-U, Dewi had graduate (2006). Organization) – KOMUNIKA Journal lectured in the department of public (2010) Membangun Komunikasi (Self relations in STIKOM Interstudi (2002- Building Communication) – Komunika in science communication at Telkom 2004). Since 2010, she began lecturing Journal (2008)

Foundation,in addition namely to being at a IMTspeaker (2010- and author2011), andof numerous FKB Tel-U papers, since 2012.Dewi once - nication management entitled Sistem wrote a textbook in the field of commu Research Activity Manajemen Komunikasi u

(2009). Utilization of Online Media for Disclosure of Information Education in Bandung (2015) Research Field Filming Food Safety Policy Using Visual Problem Appraisal (VPA) Public Relations, Mass Communication/Broadcast Radio A Comparative Study between Communication Management Indonesia and Netherlands (2015)

Intellectual Property

Book “Manajemen Komunikasi” (2009)

RESEARCHER DIRECTORY 2016 129 Ir. Dodie Tricahyono, MM., Ph.D IR. Dodie Tricahyono, MM., Ph. D is a lecturer and researcher of Telkom

University (Tel-U) since 1995 (STMB/ ofIM Strategic Telkom). management, Born in March Innovative 8, 1967, Corporatehe has the Culture, competence Platform in theStrategy field

Service Management. & BusinessAfter completing Model, and his undergradu Operation &- ate program of Planology Engineer- ing, Bandung Institute of Techno-

Junior Consultant at Telkom Project 4logy - PT (1992), Konetel heSarana had Guna, worked Bandung as a

Dodie took the Master of Manage- (1993-1994). and being a lecturer,-

mentFluent (MM), in English, FEB of Malay Telkom and Univer Sunda- nese,sity, Indonesia Dodie had (1995). held several structural position in Tel-U including the head of undergraduate program of Business Management of Telecommunica- tions and Information Techno-

of PPM and Manager of Student Affairs.logy (MBTI), Director Secretary The dean of the Faculty of Eco- - kom University, Bandung, since nomics2014, Dodie and Businesscompleted (FEB), his doc Tel- toral studies from School of Mana- gement, University of Science, Ma-

reviewer in a number of interna- tionallaysia(2014) journals and as wellacted as as the an active speaker in many conferences. u

Research Field

Strategic Management, Innovative Corporate Culture, Platform Strategy & Business Model, and Operation & Service Management

130 RESEARCHER DIRECTORY 2016 Research Activity Publication

Toward A Framework for ICT-Based Measuring Organizational International Conference (2013) Entrepreneurs Development: Case Performance of Small Medium Learning at Work (LaW) as Tool for Study of Business Incubator in Enterprise (SME) Printing Industry Implementing Business Strategy Indonesia-Netherland (2015) (Bandung, Yogyakarta, and Bali) (Case study at OS Telkomsel Unit Business Process Design Supply using SCOR level 1 Opportunity Gap West Java Area PT. Telekomunikasi Chain Management for Small and - seminar ISCLO 2015 Indonesia, Tbk.) - The 1st ISCLO Medium Business Center Sablon Mapping Supply Chain Management International Conference (2013) Using Model SCOR (Supply Chain Business Process Model at Small Individual Learning and Creative Operations Reference) (2015) Medium Enterprises Printing Industry Performance in Indonesian Radio Quantitative Method for Business in Indonesia Using Supply Chain Broadcasting Industry: the Role of (2014) Operation References Variable Knowledge Collaboration and Team The Impact of Action-cantered Team (Bandung, Yogyakarta, and Bali) Member Exchange - Journal ISCLO Leadership on Project Performance - The 6th SCBTII International (2013) (An Empirical Study in Software Seminar and Conference (2015) Teknik Penaksiran Proyek untuk Development Teams) (2013) The Influence of Brand Awareness Peremajaan Kota: Kasus Kawasan Learning at Work (LaW) as Tool for and Perceived Quality To The Selatan Stasiun KA Bandung Implementing Business Strategy Purchase Decision (Case Study in (Assessment Techniques for Urban (Case study at OS Telkomsel Unit Cipaganti Travel –Bandung) - ETAR Revitalization Project: The Case West Java Area PT Telekomunikasi 2015 of South Region Bandung railway Indonesia, Tbk.) (2013) Individual Learning and Creative station). Perencanaan Wilayah dan Measurement of User Satisfaction Performance in Indonesian Radio Kota Journal (2011). Trans Metro Bandung Corridor 1 Broadcasting Industry: the Role of The new economy, manajemen, Year 2013 (2013) Knowledge Collaboration and Team organisasi dan kepemimpinan Member Exchange - The 1st ISCLO (The New Economy, Management, International Conference (2013) Organization and Leadership)- Jurnal Expertise Experience The Impact of Action-Cantered Team Manajemen Indonesia (2001). Leadership on Project Performance Mobile Content Industry Measurement Public Satisfaction (An Empirical Study in Software Development in Indonesia - Jurnal Index for Revenue License Bureau Development Teams) - The 1st ISCLO Manajemen Indonesia, (2009) of West Java province, Bandung (2016). Writing cases Telkom USA: International Expansion PT. Telkom ACHIEVEMENT Indonesia, Tbk. Telkom Corporate University, Bandung (2016). The 1st Best Paper in International Preparation of Long-Term Plan 2015- Seminar & Conference on 2020 Health Foundation Telkom, Learning Organization (ISCLO) Bandung (2015). 2013 Tracer Study alumni of Telkom Institute of Management, Bandung (2013). Filling materials for Telkom Knowledge Management (Champion), Bandung (2006-2007).

RESEARCHER DIRECTORY 2016 131 Dr. Farida Titik Kristanti, SE., Msi

Farida was born in Yogyakarta, January 7, 1968. She graduated from

managerialGajah Mada studies University was incontinued the field inof master management degree of (1986-1991). Padjadjaran Uni Her-

university, she also studied manage- mentversity for (2004-2006). her doctoral degree.From the later Prior to joining Telkom Univer- sity, Farida once to be a lecturer for Atma Jaya University, Yogyakarta -

(1992-1997), Poltek LPKIA Ban dung (2001-2011), Poltek Praktisi SinceBandung 2008, (2010-2012), she teaches Achmad at IM YaniTel- kom,University, Bandung. Bandung u (2011-2013).

Research Field

Economic and Business.

132 RESEARCHER DIRECTORY 2016 Research Activity Publication

Capital Structure and Performance on Does Corporate Governance Affect Indonesian Small Business Owned the Financial Distress of Indonesian By Women and Men (2016) Company? A Survival Analysis Family Business Survival (2015) Using Cox Hazard Model with Time Ratio Analysis CAMEL (S) to Predict Dependent Covariates. (2016) the Bankruptcy of the Banking The Determinant of Financial Distress Industry Go Public 2008-2012 (2013) on Indonesian Family Firm. (2016) The Effect of Profitability and The Test of Gender Diversity and Investment Opportunity Set on Ash Financial Structure To The Cost of Dividend with Liquidities Moderate Financial Distress: Evidence From Variables (Studied at Kompas 100 Indonesian Family Business - Global that Listed on JSX in 2008-2012 Trend in Academic Research. (2015) period) (2013) The Survival Analysis of Financial Influence of Macroeconomic Variables Distress Company: Empirical to the Jakarta Islamic Index (2013) Studies in Indonesia - Asia Pacific Analysis of Financial Distress Conference on Accounting and Prediction Difference by Using the Finance (APCAF) 2015 Model Altman Z-Score and Springate Do CEO Quality and Corruption in the Mining Sector Listed on the Have Impact on Financial Distress Indonesian Stock Exchange (2013) Empirical Study in Property Influence Anomaly Accrual Rate of Companies in Indonesia - Global the Abnormal Stock Return (Empirical Advance Research Conference on Studies on Issuers LQ 45 of 2009) Management and Business Study (2013) (GARCOMBS) . (2015) Do proportion of Women on Board The Determinant of Financial and firm size affect to the firm Distress on Indonesian Family Firm performance? (2012) - 3rd Global Conference on Business The simultaneously influence of the and Social Science. (2015) market risk, investment opportunities The Determinant of Financial and institutional ownership on Distress on Indonesian Family Firm - dividend policy in Indonesia (2011) Elsevier Procedia Journal. (2015)

RESEARCHER DIRECTORY 2016 133 Dr. Gadang Ramantoko

Dr. Gadang Ramantoko is a lec- turer and researcher of Tel-U since 2005. Born in Cimahi, September 9,

of Telecommunications Conver- gence.1954, his competence is in the field After completing his S1 Physic Engineering, Bandung Institute of

continued his studies to the Univer- sityTechnology of Franche-Comte, (ITB) in 1992,France, Gadang in the

1992, he succeeded to achieve doc- toralfield degree of Optoelectronic in optical communica (1989). in- tions from the same university, with mention “tres honorable”. in educational environments, once he had served as the head of the IM Telkom undergraduate program

(2007-2009), Dean of the Faculty of Business and Management, Vice Chancellor for Academic Affairs (IM sinceTelkom), 2014 Vice he Deanhas served of the asFaculty Coordi of- natorEconomics of Management and Business Transforma (Tel-U), and- tion of Tel-U. The man with full experiences in education, Gadang often wrote pa-

both domestically and abroad. He alsopers actsin scientific as a speaker journals on various published oc- casions as well as being a reviewer u

for scientific journals.

134 RESEARCHER DIRECTORY 2016 Research Field Publication

Telecommunications Factors Affecting Purchase Science Letters (2014) Convergence Intention of Consumers To Factors Contributing to Project Smartphone Samsung Galaxy Delay; Case Studies of Wired Research Activity Post Use of Previous Smartphone Broadband Network Development - 2nd International Conferences on Projects in Telkom, Indonesia - Q Information Sharing Model in Transformation in Communication. Journal, Volume 2013 Issue 1 (2013) Supporting Implementation of (2016) Implementations of M-Learning in E-Government Services among Analytics As A Service: Framework Higher - 3rd Government Agencies in Malaysia To Assess Whether There Is Any ICTOM (2013) and Indonesia (2016) Winning Value Proposition – ISCLO. Infrastructure Sharing in Indonesia – Instant Messaging Application (2015) ITU (2013) Usage Analysis by Using the Unified Early Adoption Characteristic of Studi Penelitian Nilai Kontribusi Theory of Acceptance and Use of Consumer Behavior Intention to Use Industri Manufaktur Telekomunikasi Technology 2 (UTAUT 2) (2014) Home Digital Services in Indonesia – dalam Perekonomian Indonesia Adoption of Technology (2012) ISCLO. (2015) dengan Menggunakan Pendekatan Telecommunications Industry The Journey from Porter, to Industrial Value Chain (Research Structure (2011) Brandenburg, to McGrath : Study Manufacturing Industry Value (Telecommunication) Business View Contributions Telecommunications on Regulation - Forum Konvergen in Indonesian Economy by Using Indonesia (2015) Industrial Value Chain Approach) – Dynamic Behavior of Business Model Jurnal Manajemen Indonesia (2012) – Telkom University (2015) Studi Partisipasi Mahasiswa IM Study on the Reluctance of Telkom dalam Trial Website Idea Organization Toward IPv6 Adoption Sharing Telkom R&D Center (Studies in Indonesia Using Bajnath’s Model - Students IM Telkom Participation in Advanced Science Letters (2014) Trial Website Idea Sharing Telkom Adopting Online Course into Higher R & D Center) – Jurnal Manajemen Education Curriculum - Advanced Indonesia (2011)

RESEARCHER DIRECTORY 2016 135 Research Activity

Analysis of Product Knowledge and Credit Banking contribution to the National Blackberry Smartphone Purchase Decision Economic Growth Year 2000-2013 (2014) on Student Telkom University (2015) Cultural Transformation Matches for Bandung Electronic Center: Consumer Companies PT. X in Facing Demands Attitude toward Smartphone and Tablet PC Company Business (2013) (2015)

Publication

Analisis Pengetahuan Produk dan Management ICBM 2016 Keputusan Pembelian Smartphone Contribution of Credit for Indonesia Blackberry pada Mahasiswa Universitas National Economic Growth from 2000 (Analysis of Product Knowledge and until 2013 - Global Trend in Academic Blackberry Smartphone Purchase Research GTAR-2015 (20-21 April,2015) Decision on University Students) – Which is More Important? Halal Label or PROMARK. (2016) Product Quality – ISCLO. (2015) Bandung Electronic Center: Consumer Bandung Electronic Center: Consumer Attitude toward Smart-Phone and Tablet Attitude toward Smartphone and Tablet PC - Atlantis Press. (2016) PC - The 3rd International Seminar and Gaya Kepemimpinan, Lingkungan Conference on Learning Organization. Fisik Pekerjaan, dan Kinerja Karyawan (2015) Pada Perusahaan Media di Bandung Strategi Pengembangan Profil Kapabilitas (Leadership Style, Physical Environment Manajemen Perusahaan dalam Employment, and Performance Menghadapi Turbulensi Lingkungan Bisnis Employees Media Company in Bandung) yang Sedang Berlangsung Saat Ini di - Global Networking: Build Up Business Salah Satu Divisi PT. X (Profile Capability Competitiveness. (2016) Development Strategy Management Change and Innovation Effect for Companies in Facing Turbulence Purchasing Decision (Case studies: Business Environment Ongoing Current at Eigerindo Multi Product Bandung) - The a Division PT. X)- Universitas Pendidikan 2nd International Conference on Business Indonesia (2014)

136 RESEARCHER DIRECTORY 2016 Dr. Ir. Harrie Lutfie., SE., MM

Born in July 17, 1957, Harrie

Practice, Organizational Behavior, IntroductionLutfie teaches to ServiceBusiness Marketing Manage- ment, Consumer Behavior, Opera- tions Management, and Business Management. His undergraduate degree was taken from Pasundan University - continued(1986) and his Putra studies Perdana at Bandung Indone sia College of Economics (2015). He for his master degree and at PersadaSchool of Indonesia Management Univer (STMB)- sity for his doctoral degree u

(2015).

Research Field

Services marketing Practice, Organizational Behaviour, Consumer Behaviour, Operations Management, Business Management

RESEARCHER DIRECTORY 2016 137 Prof. Dr. Hiro Tugiman, Ak., QIA., CRMP.

138 RESEARCHER DIRECTORY 2016 Hiro Tugiman is a professor of the Telkom University, Intellectual Property

Book “Pengenalan Internal Auditing” member of Qualified Internal Auditor Certification Board Book “ Pandangan Baru Internal (DS-QIA),and the administrator of Education Foundation he passed S1 Accounting from Auditing”. of Internal Audit (YPIA). Born in Klaten, January 11, 1943, Book “ Standar Profesional Audit The father of three sons and seven grandchildren, Internal”. (1970) and S3 from Padjadjaran University (2000). Book “Komite Audit”. Book “Pengantar Audit Sistem Hiro had worked at the Supreme Audit Agency (BPKP, - Informasi”. 1964-1971), PT. Telkom (Accounting, Internal Audit, and Book “ Pengenalan US GAAP” Education, 1971-1999), and the Chairman of Telkom Edu Nominated as one of“2000 Educator of the Year Book “Peranan Usaha Kecil dan cation Foundation (1991-1995). Award” from The lnstitue of lnternal Auditors, Florida, Koperasi Dalam Memanfaatkan Laba United States, He has written dozens of books, including yang Ditahan BUMN”. Pengenalan Internal Auditing, Komite Audit,Pengantar Au- Book “Akuntansi untuk Badan Usaha dit Sistem Informasi, and Prinsip-prinsip Akuntansi Telkom. Koperasi”. Now, he still teaches in a number of university in- Book “Prinsip-prinsip Akuntansi cluding Padjadjaran University, Widyatama University, Telkom”. Gunadharma University, IBII, Book “101 Pernik Kehidupan”. - Book “Budaya Jawa dan Mundurnya u Presiden Soeharto”. (Yogyakarta), and Muhammadiyah Universityof North Su Book “Etika Rambu-Rambu matra (UMSU). Research Field Kehidupan”. Book “Menyongsong Nafas Terakhir Accounting & Finance dengah Senyum”.

RESEARCHER DIRECTORY 2016 139 Research Activity Publication

Public Perception Study Bandung Actor Identification that Affects Ridwan for Conflict Resolution: Case Study Programme for Machine To Machine Kamil’s Work Program for Smart City Majalaya Textile Industries Waste (2016) Using Social Network Analysis - IOSR Pollution - ISCLO. (2015) Stakeholder Analysis in Case Bushfire Journal of Business and Management. Wrong Way, Wrong Decision Making, Prone in Provincial Forest Fire in (2016) How Come? - The 3rd International and , Indonesia Bandung Electronic Center: Consumer Seminar and Conference on Learning (2016) Attitude toward Smart-phone and Organization. (2015) Research Development of Video Tablet PC - Atlantis Press. (2016) Bandung Electronic Center: Consumer Promotion Using Technology QR Identification of Customer Values in Attitude toward Smartphone and Tablet Code for Interactive Media Promotion Telecommunication Service Industry a PC - The 3rd International Seminar and of Micro, Small and Medium Case of Postpaid Cellular Customers Conference on Learning Organization. Bandung. (2015) in Indonesia - 2015 3rd International (2015) Conference on Information and Developing New Market Entry for Communication Technology (ICoICT) ABOFARM SMEs (Small and Medium Intellectual Property New Value Co-Creation of Zocha Enterprises) in Indonesia (2014) SME Using The DART Model - The Quality Improvement of Hair Mask Book “Loyalitas Pelanggan Seluler di 7th Indonesia International Conference Product Using Quality Method at Indonesia” (2013) on Innovation, Entrepreneurship, and Home Industry in Bandung (2014) Book “Studi Masalah Saham Operator Small Business (IICIES 2015) Constructing a Collaborative Active Telekomunikasi di Indonesia” (2010) Analysis of Dilemma in A Conflict By Learning on Integrated Business Using Drama Theory Approach (Case Experience: Experimental Study of Study on Conflict of Indosat Frequency Telkom Economics Business School ACHIEVEMENT Abuse By IM2 Year 2011-2013) - The Program at Telkom University (2014) 6th Seminar & Conference on Business Karakteristik Individu, Kinerja Bauran Satyalancana Wira Karya – President & Technology in ICT Industry (SCBTII Pemasaran dan Kinerja Manajemen of Indonesian Republic (2009) 2015) Kerelasian Pelanggan Terhadap Nilai Employees with Outstanding Competitive Strategy of Creative Pelanggan Serta Implikasinya Pada Achievements– Ministry of Tourism, Content Application in the ASEAN Pangsa Pelanggan dan Loyalitas Postal & Telecommunication (1998) Economic Community: Case Study of Pelanggan (Individual Characteristics, National Best Lecturer – Department Software Development in Indonesia Performance Marketing Mix and of Culture & Education (1993) - The 2015 International Conference Customer Relationship Management Best Lecturer West Java & Banten on Organizational Performance Performance Against Customer Value (1993) Excellence (iCOPE) / International and Its Implication on Share Customer Journal of Business and Society (IJBS) and Customer Loyalty) (2013) Conflict Resolution Using Graph Model

140 RESEARCHER DIRECTORY 2016 Dr. Ir. Husni Amani, MM., MSc

Husni Amani was born in 5 March 1956. He has research in- terest covering service marketing, customer loyalty, customer Rela- tionship Management, strategic management, and logistical mana- gement. - graduate in industrial engineering, He graduated from ITB (under- - nications1980), Anglia Systems Polytechnic Management, Univer sity, UK (graduate in Telecommu-

1995), Institut Manajemen Pra- setya Mulya (graduate in business inmanagement, economics, 1991),especially and business Padja djaran University (postgraduate Prior to joining Tel-U, Husni wasmanagement, the lecturer 2013). at Bandung Insti- tute of Technology-ITB (industrial Telkomengineering, and since 1981-1986). 1991 he in joined 1983 thehe began higher working education for Perumtel/PT institution around Telkom Education Foun- dation. Here, he was appointed, among others, as the Head of STT

Telkom (2006-2007), Rector of IT ofTelkom Economics (2008-2010), and Business, Rector Tel-U of IM Telkom (2010-2013), the Dean- dinator of Transformational Mana- (2013-2014), and now as the Cooru gement of Tel-U (since 2014). Research Field Marketing, Customer Relationship Management, Loyalty, Strategic Management, Operation Management.

RESEARCHER DIRECTORY 2016 141 Research Activity

Enhancing Enduring Indonesian (2014) West Java Regional office.(2014) and Malaysian SMeS” Performance The Role of Micro and Small Creative Generation’s Organization Through A Context-Specific HR Enterprises Institutional on West Structure (a General Study for Future Architectures. (2016) Java Labor Absorption, Gross Organization Preparation) (2014) Institutional Empowerment Model Regional Domestic Product, and How University Actively Involved in UMK in SOEs in West Java: Studies Economic Growth Rate. (2014) Developing Small Business: A Case in Telekomunikasi Indonesia, Tbk. Institutional Empowerment Model Study of Collaboration between (2014) Micro and Small Enterprises (MSEs) Institut Manajemen Telkom with Institutional Capacity Building at Unit PT. Telekomunikasi CDC PNPM Bandung District. (2012) on MSEs – SOEs Partnership Telkom Indonesia, Tbk. (2014) The Effect of Customer Satisfaction Program in Indonesia: A Case The Effect of Transformational and Brand Image on Customer Study on Partnership Program at Leadership on The Employee Loyalty at the Topaz Galeria Hotel in PT. Telekomunikasi Indonesia, Tbk. Performance of Telkom Vision at Bandung. (2012)

Publication

Analisis Struktur Organisasi Research (IJSR) . (2016) Unit Telkom CDC PT.. Telekomunikasi Universitas Telkom (Telkom University Institutional Capacity Building on Indonesia, Tbk. (Institutional Organizational Structure Analysis)- MSEs -SOEs Partnership Program Empowerment Model Micro and Small Jurnal Terapan Manajemen dan in Indonesia: A Case Study on Enterprises (MSEs) at Unit PT. Telkom Bisnis. (2016) Partnership Program at PT. CDC. Telekomunikasi Indonesia, Tbk.) The Effect of Transformational Telekomunikasi Indonesia, Tbk. - - Sosiohumaniora, LPPM Universitas Leadership Style on the Lecturers International Journal of Science and Padjadjaran (2014) Performance at University: Study at Research (2014) Creative Generation’s Organization Business Administration Program The Role of Micro and Small Structure (a General Study for Future Telkom University – IJSR. (2016) Enterprises Institutional on West Java Organization Preparation). - (SCBTII The Institutional Capacity Building on Labor Absorption, Gross Regional 2014). MSEs - SOEs Partnership Program in Domestic Product, and Economic The Effect of Transformational Indonesia: Growth Rate. - E-journal Mimbar: Leadership on the Employee A Case Study on Partnership Program Social & Development Journal (2014) Performance of Telkom Vision at at PT. Telekomunikasi Indonesia, Tbk. Model Pemberdayaan kelembagaan West Java regional Office –Emerging - International Journal of Science & Usaha Mikro dan Kecil (UMK) pada Trends in Academics Research (2014)

142 RESEARCHER DIRECTORY 2016 Dr. Ida Nurnida, MM

Born in Ciamis, March 27, 1963, Ida Nurnida teaches Organization Theory, Organizational Behavior, Business Philosophy, and Introduc- tion to Business Administration at Telkom University. Finishing her bachelor degree in Administration

Ida continued her studies in mana- at Padjadjaran University (1987), and Business Administration at Pa- gement at IM Telkom (master, 2008) Frequently she conducted many sci- djadjaran University (doctor, 2015).- self. u entific researches defrayed by her

Research Field

Organizational Behaviour, Business Philosophy, Organizational Theory

RESEARCHER DIRECTORY 2016 143 Dr. Imanuddin Hasbi, ST., MM.

Imanuddin Hasbi, was born in Bandung, August 29, 1969. The subjects he teaches are consumer behavior, selling management, retail management, marketing manage- ment, and competitive intelligence. He studied Industrial and Mana- gement Engineering at Pasundan

management at Bandung Manage- University (Undergraduate, 1995),

Managementment College (masterat Indonesia degree, Univer 1998),- and Educational Administration/ u sity of Education (doctoral degree, 2016).

Research Field

Consumer Behavior, Selling Management, Retail Management, Marketing Management, and Competitive Intelligence

144 RESEARCHER DIRECTORY 2016 Research Activity Publication

Factors Analysis of the Electoral Kepemimpinan dan Manajemen College (2012) Strategi Perguruan Tinggi di Indonesia (Leadership and Strategic Intellectual Property Management Universities in Indonesia) - Study Management / Book “Manajemen Pemasaran” Administration / Education(2014) (2011) Strategi CRM di Perguruan Book “Manajemen Sumber Daya Tinggi (CRM strategies in Higher Manusia” (2012) Education)- Business Journal (2014) Triple Helix untuk Membangun Expertise Experience Bangsa Indonesia (Triple Helix to Build Nation Indonesia)- 3rd AIABI Initiator Formation of Association Congress (2012) of Indonesian Business Marketing Management in Higher Administration (AIABI) and the Education - ICEMAL ke 6 (2016) Curriculum department of Business Administration (2008-now)

RESEARCHER DIRECTORY 2016 145 Research Activity

Using Social Network Data Analytics Online Collaboration Adoption - International Conference on for Market Segmentation (2016) Measurement : a Case Study in Computing and Informatics (ICOCI Measuring Instant Messenger Indonesia ABC Telco Company - 2015) Application Adoption by Using International Conference on Material Factors Affecting e-Commerce Unified Theory of Acceptance and Engineering and Application. (2016) Adoption by Micro, Small and Use of Technology 2 (UTAUT 2) Predicting Behavior Intention To Medium-sized Enterprises (A Comparative Study between Adopt Teleconsultation Technology (A in Indonesia - International Indonesia and Malaysia Customers) Perspective from The Implementation Conferences on e-Commerce and (2015) of UDoctor at Telkom Indonesia) - 8th Digital Marketing (EC) 2015 Instant Messaging Application Widyatama International Seminar on The Use of Modified Unified Usage Analysis by Using the Unified Sustainability (WISS). (2016) Theory of Acceptance and Use Theory of Acceptance and Use of External and Internal Factors of of Technology to Predict the Technology 2 (UTAUT 2) (2014) Mobile Games Adoption in Indonesia Behavioural Intention toward Website - 8th Widyatama International (A Case Study in ABC University in Seminar on Sustainability (WISS) . Indonesia) - Applied Mechanics and Publication (2016) Materials. (2015) A Modified Unified Theory of Measurement for Analyzing Predicting Prospective Users Acceptance and Use of Technology Instant Messenger Application Intention Adoption Toward TV for 3G Mobile Multimedia Services Adoption Using a Unified Theory of Streaming - Journal of Information in Indonesia - Smart Collaborations Acceptance and Use of Technology and Communication Technology for Businesses in Technology and 2 - International Business (JICT) . (2016) Information Industries (SCBTII) 2016 Management. (2015) An Instant Messenger Application Examining Factors Influencing Factors Influence Internet Banking Adoption Model (An Indonesian Webinar Adoption Using UTAUT Acceptance (A Case Study of Perspective) - Journal of Information Model (Case Study at Distance ABC Internet Banking in Bandung and Communication Technology Learning Program, ABC University Indonesia) - 4th International (JICT). (2016) Indonesia) - Asia Pacific Wireless Conference on Technology Predicting Smart Metering and Mobile Conference 2016 Management Business and Acceptance by Residential Instant Messenger Application Entrepreneur. (2015) Consumers: an Indonesian Adoption Measurement: a A Proposed Model for Measuring Perspective - The 4th International Malaysians Perspective - Instant Messenger Applications Conference on Information International Conference on Material Adoption Among Indonesians Communication Technology. (2016) Engineering and Application. (2016) and Malaysians - International Digital Advertising Media Adoption Predicting Instant Messenger Conference on Technology in Consumer Goods Industry (An Application Adoption Using A Unified Management Business and Indonesian Perspective) - The Theory of Acceptance and Use Entrepreneurship Mediteranian 4th International Conference on of Technology 2 - Proceedings of Journal of Social science. (2015) Information Communication the 5th International Conference on Pro-Social Behavior Analysis Technology. (2016) Computing and Informatics, ICOCI through Online Social Marketing Factors Influencing Internet Banking 2015 with Three-Dimensional Credibility Acceptance (A Case Study of The Use of Modified Theory of Model - 3rd International Seminar ABC Internet Banking in Bandung Acceptance and Use of Technology & Conference on Learning Indonesia) - ICTMBE2015. (2016) 2 To Predict Prospective Users Organization. (2015)

146 RESEARCHER DIRECTORY 2016 Indrawati, MM., Ph.D.

Research Field

Technology Adoption, Marketing Management.

Intellectual Property

Copyright : Book “Soal Jawab Penelitian Pemasaran” – Indrawati - ISBN 978-979-99057-7-2. Bandung: Institut Manajemen Telkom (2008) Copyright : Book “Competitive Intelligence (CI) Pengertian, Konsep, Proses dan Implementasi” - Indrawati & Yudi Pramudiana - ISBN 978-979-99057-5-8. Bandung: Institut Manajemen Telkom (2008) Copyright : Book “Profil Operator Jasa Telekomunikasi di Indonesia.2008” - Indrawati & Yudi Pramudiana - ISBN 978-979-99057- 6-5. Bandung : Institut Manajemen Telkom (2008)

ACHIEVEMENT

Second Best Paper 1st International Indrawati, Ph.D. is a lecturer at Tel-U. Since 2014, she was ap- Seminar & Conference on Learning at Tel-U since 2004. Born in Garut, pointed as Assistant Director of the Organization (ISCLO) - Telkom March 29, 1966, she had studied Graduate Program at the Tel-U. Corporate University and Telkom English at Teachers’ Training College University (2013) - Her various scientific papers were The Best Presentation - The - since 1995, hundreds of her popular Bandung (IKIP, UPI, 1990), Manage published in scientific journals. and International Conference on Global writings was published in magazines ment at Padjadjaran University (mas Trends in Academic Research School of Management at Multimedia - ter degree, 2004), and the Graduate (GTAR 2014) thor, Indrawati, among others, wrote and newspapers. As the first au Eight Best Speakers on the 4th books entitled Bahasa Ilmiah untuk University, Malaysia (doctoral degree, International Conference on Since 2004, Indrawati began Perguruan Tinggi Competitive 2013). E-Commerce with Focus on teaching at the Department of Busi- Intelligence (CI) Pengertian, Konsep, (2004), Developing Countries (ECDC) 2009. ness Management of Telecommuni- Proses, dan Implementasi - cations and Information Technology Profil Operator Jasa Telekomunikasi di Indonesia u (2008), and

Telkom Institute of Management (IM (2008). Telkom) and Management Program

RESEARCHER DIRECTORY 2016 147 Dr. Jafar Sembiring, M.Ed.M

Jafar Sembiring is the Dean of the Faculty of Economics and Busi- ness, Tel-U, since 2014. He was born in Tanah Karo, North Sumatra, Janu- ary 1953. His education ranged from the Indonesia University of Education

- (English Department, 1980) Hawthorn Institute of Education, Melbourne, Australia (Diploma of Education, 1986),The Flinders University, Ade laide, AustraliaBefore actively (Master in of Tel-U,Educational Jafar had Management, teaches and 1990), managed and thean University of Indonesia (Ph.D., 2005). - English Course (1979), and teaches at the Polytechnic Education DevelopmentPrior to his Centre,appointment Bandung as the(1983-1995). dean, Jafar, in among 1991, others,he be gan teaching at Telkom Institute of Management (IM Telkom).- kom and the Head of Management Master Program, Tel-U. had servedin addition as a Vice to Chancellorteaching activities, for Academic Jafar Affairs, usually IM pro Tel- vides consulting and training services, and lectures at various institutions and companies. and as a educa- tion practitioner, he also conducts research which covering employee satisfaction, corporate culture, - lished in magazines and journals. u leadership, and others. His scientific writings was pub

Research Field

Employee Satisfaction, Corporate Culture, Leadership

148 RESEARCHER DIRECTORY 2016 Research Activity Publication

Employee Satisfaction: PT. Telekomunikasi Indonesia, Tbk Perencanaan dan Pengembangan Karir Dalam Top Management Competency Model for PT. Telekomunikasi Organisasi (Planning and Career Development in Indonesia, Tbk Organizations). - Jurnal Manajemen Indonesia. ISSN Corporate Culture: PT. Telkomsel 1411-7835. Vol.1. No.2. Mei 2001. Corporate Culture: PT. Bank Niaga Belajar Sebagai Bagian Budaya Kerja (Learning as Part Employee Satisfaction: Yakes Telkom of Work Culture). - Jurnal Manajemen Indonesia. ISSN Kepemimpinan Transformasional: Putri Gunung 1411-7835. Vol.1. No.1. Januari 2001. Organizational Learning: Putri Gunung Budaya Pembelajaran dalam Organisasi (Culture Communication and Negotiation Officer The Accounts: PT. Learning in Organizations). - Jurnal Manajemen Telekomunikasi Indonesia, Tbk Indonesia. ISSN 1411-7835. Vol.1. No.2. Oktober 2001. Corporate Culture: PT. Martina Berto Paradigma Baru Pemanfaatan Hasil Survei Kepuasan Transformational Leadership: East Java Regional Division V - Kerja (New Paradigm Utilization Job Satisfaction Survey PT. Telekomunikasi Indonesia, Tbk Results). - Jurnal Manajemen Indonesia. ISSN 1411- Organizational Learning: East Java Regional Division V - PT. 7835. Vol.2. No.3. Januari 2002. Telekomunikasi Indonesia, Tbk Kemampuan Melakukan Negosiasi (Conducting Cultural Student High School Students in Bandung Negotiations capability). - Jurnal Manajemen Indonesia. Communication Effectiveness: PT. Telekomunikasi Indonesia, ISSN 1411-7835. Vol.3. No.3. Oktober 2003. Tbk Manajemen Perubahan: Rangkuman Teori dan Employee Opinion Survey: PT. Telekomunikasi Indonesia Aplikasi (Change Management: Theory and Application International Summary). - Inspire Magazine. PT. Telekomunikasi Employee Engagement: PT. Telekomunikasi Indonesia, Tbk Indonesia, Tbk. 2009 Organizational Commitment: PT. Telekomunikasi Indonesia, Budaya Organisasi (Organizational Culture) - Inspire Tbk Magazine. PT. Telekomunikasi Indonesia, Tbk. 2009 Budaya Organisasi dan Konflik (Organizational Culture and Conflict): -. Jurnal Manajemen Indonesia. 2009.

RESEARCHER DIRECTORY 2016 149 Dr. Lucy Pujasari Supratman

Lucy, born in Bandung, Novem- Research Activity ber 17, 1984. She studied English literature for her undergraduate Case Study on Health program at Pasundan University Communication on Interpersonal Relationship Therapist and Patient in doctoral degree was taken from com- ATFG Arcamanik Alternative Medicine (2002-2006), and her master and munication science at Padjadjaran Center, Bandung, Indonesia (2016) University. The Role of Cyber Public Relations in Once she teaches English for for- West Java Provincial Government in Symbolization Image Branding (2016) and 2008. Then Lucy served as an The role of the Broadcasting eign speaker (BIPA) between 2006 English lecturer in Pasundan Uni- Commission of West Java Regional - Synergy With Telkom University in structor for Language Canter of Tel- Socialization of Media Literacy (2016) versity (2006-2010) and a TOEFL in Communication patterns Teachers she began lecturing at IM-Telkom. u and Student in SLB Cicendo (2016) kom University (2013). Since 2010, Catalyst Application Learning Methods Course in Psychology of Communication (2015) Research Field Intellectual Property Interpersonal Communication, Self Copyright : Book “Psychology Concept, Self Disclosure, of Communication”, IDReg Family Communication, “C00201603835”, 2016 Family Managerial Book “Psikologi Netizen Dalam Media Communication Pattern. Pemasaran dan Politik” (2015) Book “Renungan Hidup” (2012)

ACHIEVEMENT

The Best Presenter – GTAR (2015) The Best Paper Research – ICOTIC (2015) The Best Paper Research – ETAR (2014) The Best Presenter – ETAR (2014)

150 RESEARCHER DIRECTORY 2016 Publication

Studi Kasus Tentang Komunikasi Interaction in Divorce Family To di Pusat Pengobatan Alternatif Kesehatan pada Hubungan The Interpersonal Communication ATFG Arcamanik, Bandung- Interpersonal Therapist dan Pasien Between Teenagers and Their Indonesia (Case Study on Health di Pusat Pengobatan Alternatif Single Parents - International Communication on Interpersonal ATFG Arcamanik, Bandung- Conference on Communication and Relationship Therapist and Patient Indonesia (Case Study on Health Media 2016 I-COME 2016 in ATFG Arcamanik Alternative Communication on Interpersonal A Case Study of Classroom Seating Medicine Center, Bandung, Relationship Therapist and Patient Arrangement To Promote Students Indonesia)- Prosiding Simposium in ATFG Arcamanik Alternative Communication Interactivity in Nasional Komunikasi Kesehatan Medicine Center, Bandung, Telkom University - Global Trends 2015 Fikom Unpad Indonesia)- Liski Journal 2016 in Academic Research International A Descriptive Case Study To The A Case Study of Classroom Seating Seminar 2015 Meaning of Soft News Value in Arrangement To Promote Students Gaya Komunikasi Antarpribadi Metro Pagi News Program for Communication and Interactivity in Pekerja Sosial di Pusat Pelayanan Metro TV Jakarta Executive Telkom University - International Terpadu Pemberdayaan Producer - International Conference Journal of Humanities, Arts and Perempuan dan Anak Jawa Barat of Transformation in Communication Social Sciences 2016 (Studi Kasus pada Para Korban (ICoTiC) 2015 A Cyber Politics: The Transformation Kekerasan Dalam Rumah Tangga A Case Study of Classroom Seating of Marketing Politics in The Cyber (Interpersonal Communication Style Arrangement To Promote Students Age - ISCLO 2016 Social Worker in Integrated Services Communication Interactivity in Representasi Kearifan Lokal Center for Women and Children in Telkom University - International Sunda pada Program Berita West Java (A Case Study of Victims Journal of Humanities, Arts and Daerah Kalawarta di Lembaga of Domestic Violence)- Jurnal Vidya Social Sciences 2015 Penyiaran Publik TVRI Jawa Barat Duta IHDN Bali 2015 Konsep Diri Remaja dari Keluarga (Representation of Local Wisdom Konstruksi Makna Penonton Bercerai (Self Concept of Sunda on Program Regional News Remaja Tentang Penayangan Adolescent Divorce Family) - Jurnal bulletin on Public Broadcasting TVRI Adegan Kekerasan Fisik pada Penelitian Komunikasi terakreditas West Java) – Observasi The Journal Sinetron Ganteng-Ganteng Serigala LIPI 2015 of BPPKI Bandung 2016 Episode 281 Tahun 2015 (Meaning Peran Humas Maya Pemprov Kajian Etnografi Komunikasi pada construction Spectator Serving Jabar dalam Branding Image PON Gaya Berkomunikasi Komunitas Teens About Physical Violence - Peparnas 2016 Melalui Semiotika Hansamo Modern Dance Boys di Scene in “Ganteng-Ganteng Komunikasi Pada Situs www.pon- Kota Bandung (Ethnographic Study Serigala” TV Series on the 281th peparnas2016jabar.go.id (The Role of Communication Communicate episod in Year 2015) – Observation of the Provincial Government Cyber in Style Modern Dance Community Journal Ministry of Communication Public Relations in Branding Image Hansamo Boys in Bandung) - & Infoematics 2015 PON-Peparnas 2016 Through Journal of Communication Studies Studi Kasus Tentang Komunikasi Communication Semiotics on Site 2016 Kesehatan pada Hubungan www.pon-peparnas2016jabar.go.id) A Changing Paradigm of Social Interpersonal Therapist dan Pasien - Jurnal Observasi Kominfo 2015

RESEARCHER DIRECTORY 2016 151 Dr. Majidah, SE., Msi

Majidah has expertise includes and work experience in Ilya Avian- Governance, Research Method, Cost tiand Fellow Public Accountants. Accounting and Management Ac- EconomicsPekalongan Faculty, University Pekalongan (1991-1995); Uni- Since 2014, Majidah who do a lot of counting. She graduated from the Assistant Dean 1 (Academic Affairs), Department of Accounting, Islamic Director of Muhammadiyah Account- has been appointed as the Manager of University of Indonesia, Yogyakarta versity (1996-1997); and the Acting BPP,research Tel-U. and u scientific publications,

Studies, University of Padjadjaran, asing Chairman Academy, of the Pekalongan Accounting (1997- Stud- (1988), Department of Accounting 1998). From 2008 to 2013, she served ies Program at the IM Telkom. Research Field Additionally, Majidah has expe- trainingBandung and (both non-formal master education. and doctoral rience as assessors of the National Governance, Research degree,Prior 2000, to joining 2004), theplus Telkom a variety Uni of- Competency Test for Teachers and Method, Cost Accounting, versity, Majidah served as Assistant Students of SMK Accounting Depart- Management Accounting ment, External Testers in the Doctoral

Dean 2 (Financial Administration and Personnel), Economics Faculty, Program of Governance & CSR field, 152 RESEARCHER DIRECTORY 2016 Research Activity Expertise Experience

Retention Audited: Factors Auditor Technology as a moderating Assessors National Competency and audited - 2016 Relationship With Time Budget Test Teacher and Student SMK Quality of earnings: Corporate Pressure Behavior Dampaknya Accounting Department (2005-2008) Governance and Intellectual Capital pada Disfunsional Auditor and (Studies on Public Companies Audit Quality, Study on the Public That Included in the Corporate Accountant Auditor in Java are Governance Perception Index) - 2015 registered at the Financial Services Understanding of Information Authority, 2013 (2013)

Publication

The Effect of Corporate Governance Mechanism and Corporate Social dan Corporate Governance Mechanism and Audit Quality on Responsibility Disclosure To Firm Perception Index (Effect of Financial Information Asymmetry, Study Value With Going Concern As Performance Against Carrying on Property and Real Estate Intervening Variable, A Study in Companies With Good Corporate Industry is Listed in the Indonesian Public Companies That Are Included Governance and Corporate Social Stock Exchange in 2009-2011 At Jakarta Islamic Index in Indonesia Responsibility As moderating - International conference on Stock Exchange - International variables, Empirical Study At Governance in Conference Business & Banking Company Listed on the Kompas -100 (2014) 2012 Index and Corporate Governance Faktor-Faktor yang Mempengaruhi The Effect of Corporate Governance Perception Index - National Seminar Tingkat Underpriced, Studi Pada Mechanism and Audit Quality on Universitas Islam Indonesia- Perusahaan Yang Melakukan IPO Information Asymmetry, Study on Yogyakarta (2011) di Bursa Efek Indonesia Periode Property and Real Estate Industry Faktor-Faktor yang Mempengaruhi 2005-2009 (Factors that Affect is Listed in the Indonesian Stock Tingkat Underpriced, Studi Pada underpriced, Study At Company Exchange in 2009-2011 - 2nd Perusahaan yang Melakukan IPO Conducting an IPO on the Indonesia University Business Industry Linkage di Bursa Efek Indonesia Periode Stock Exchange Period 2005-2009)- (2012) 2005-2009 (Factors that Affect Siasat Bisnis Journal (2012) Empirical Study of Factors underpriced, Study At Company Analisis Diterminan Audit Delay Affecting The Audit Delay in Conducting an IPO on the Indonesia (Diterminan Analysis Audit Delay)- Telecommunication Companies Stock Exchange Period 2005-2009) National Seminar on Accounting & Listed in Indonesian Capital Market – National Seminar Universitas Islam Business (SNAB 2012) - 23rd Asian-Pacific Conference on Indonesia (2011) Institutional Ownership, Corporate International Accounting Issues Peran Etika Bisnis dalam Social Responsibility Disclosure (2011) Penegakkan Governance Principles and Going Concern: Causality and Pengaruh Kinerja Keuangan (Role of Business Ethics in Discriminant Analysis, A Study on Terhadap Nilai Perusahaan dengan Governance Enforcement principles)- Jakarta Islamic Index Companies Good Corporate Governance dan Tekun The Journal (2010) At Indonesian Capital Market - 2nd Corporate Social Responsibility Pengaruh CSR Disclosure Terhadap University Business Industry Linkage Sebagai Variabel Pemoderasi, Studi Nilai Perusahaan (Influence of CSR (2012) Empiris pada Perusahaan Yang Disclosure on Corporate Value)- Supporting Corporate Governance Terdaftar di Indeks Kompas-100 PROMARK (2010)

RESEARCHER DIRECTORY 2016 153 Publication

The Influence of Customer Consumer Behavior Intention to Use Mobile Marketing Menggunakan Relationship Management, Customer Home Digital Services in Indonesia Pendekatan Technology Acceptance Satisfaction and Customer Loyalty - Proceeding 3rd International Model (TAM) (Studi Kasus pada Towards Cross-Buying Astinet’s Seminar & Conference on Learning Mahasiswa Perguruan Tinggi di Kota Customer - Proceeding Smart Organization (ISCLO), Atlantis Press Bandung Tahun 2011) (Analysis Collaboration for Business in 2015 of Factors Affecting Telkomsel Technology and Information Industry Product Differentiation and Marketing Customer Acceptance of Mobile (SCBTII) (2016) Communication’s Impact on Technology Marketing Approach The Impact of Brand Equity on Brand Positioning and Customer Equity - Using Technology Acceptance Model Preference and Purchase Intention Enrichment Management Scientific (TAM) (Case Study on College of Indihome Product - Proceeding Journal Students in Bandung in 2011) - Smart Collaboration for Business in Pengaruh Bauran Pemasaran APMMI II Seminar (2012) Technology and Information Industry (Marketing Mix) terhadap Brand Peta Perkembangan Tekanan (SCBTII) (2016) Positioning Bandoengsche Melk Penduduk Terhadap Areal Sawah di The Impact of Website Quality on Centrale untuk Produk Susu Jawa Barat pada Periode 1980-2010 Information Quality, Value and Loyalty pasteurisasi serta dampaknya Sebagai Masukan untuk Kebijakan Intentions on E-Commerce Website terhadap keputusan pembelian Pengembangan Wilayah (Map - Proceeding Smart Collaboration konsumen business to business developments Population Pressure for Business in Technology and (Influence of Marketing Mix to the on Paddy Fields in West Java in the Information Industry (SCBTII) (2016) Brand Positioning Bandoengsche Period 1980-2010 as an Input to the Analysis on Voucher Wifi Via Melk Centrale for Pasteurized Policy of regional Development) - SMS Adoption By Mobile Phone Milk Products and Their Impact on Proceeding West Java Development Subscriber in Indonesia Utilising Consumer Purchasing Decisions Seminar (2012) Modified Model of Utaut2 - Business to Business - Jurnal Pengaruh Kualitas Pelayanan International Conference on Science, Manajemen Indonesia terhadap Kepuasan Pelanggan Technology and Management Factors analysis of eServqual in dan dampaknya terhadap Loyalitas (ICSTM). 2015 Internet Banking) - Proceeding Pelanggan (Kasus Pelanggan Analysis of IPTV Adoption in pada International Conference on Internet di Kota Cimahi tahun Indonesia Using Modified Unified Education, Psychology and Society 2011) (Effect of Service Quality on Theory of Acceptance and Use of (2013) Customer Satisfaction and its Impact Technology 2 Model - The IRES-18th Perceptual Mapping Atribut Produk on Customer Loyalty (Customer International Conference on Science, dan Harga pada Layanan Data Case Internet in Cimahi in 2011)) – Technology and Management Unlimited Telkomsel Flash, Indosat Proceeding West Java Development (ICSTM) 2015 Internet, Axis Pro, dan Tri (3) di Seminar (2012) Strategi Merebut Pasar Potensial Kota Bandung (Perceptual Mapping Perception Mapping Magister (Strategy Seize Potential Market)- Product Attributes and Price on Management in Bandung - Entrepreneur Day 2015 (2015) Unlimited Data Services Flash Proceeding on International Business Model for WiFi Telkomsel, Indosat Internet, Axis Pro, Research Symposium in Service Infrastructure Provider - Proceeding and Tri (3) in Bandung) - APMMI II Marketing (2011) 3rd International Seminar Seminar (2012) The Factor Analysis of Marketing Mix & Conference on Learning Analisis Faktor yang mempengaruhi Blackberry Internet Service (BIS) - Organization (ISCLO), Atlantis press Penerimaan Pelanggan Proceeding International Seminar on Early Adoption Characteristic Of Telkomsel Terhadap Teknologi Business and Management (2011)

154 RESEARCHER DIRECTORY 2016 Research Activity Dr. Maya Ariyanti, SE., MM.

Measuring Instant Messenger Application Adoption by using Unified Theory of Acceptance and Use of Technology 2 (UTAUT 2) (A Comparative Study between Indonesia and Malaysia Customers (2016) Using Social Network Data Analytics for Market Segmentation (2016) Measuring Instant Messenger Application Adoption by using Unified Theory of Acceptance and Use of Technology 2 (UTAUT 2) (A Comparative Study between Indonesia and Malaysia Customers (2015)

Intellectual Property

Copyright: Book “Marketing Plan” (2015)

Achievement

Best Lecturer – School of Economic & Business Telkom University (2014)

Research Field

Marketing, Management Information Systems, Telecommunication Business, Business Management, Business Strategy

Maya Ariyanti is a lecturer at Telecommunication Business, Busi- appointed as Chairman of Expertise the Faculty of Economics and Busi- ness Management, and Business Group of Marketing and Consumer ness, Tel-U. Born in Bandung, April Strategy. Studies. 16th, 1973, Maya graduated from Prior to joining the Tel-U since - Management Undergraduate prog- 2008, Maya had been a lecturer at ram of Parahyangan University, Ban- Widyatama University, Bandung, be- wellHer as dozensscientific of publications books and teachwide- tween 1999-2008. in Tel-U, she has ingly spreadmodule, in which scientific is written journals either as Graduate of Padjadjaran Univer- served as a Member of the formation alone or with colleagues. The book dung (1991-1996), the Management of the International Program of IM of her own, among others, are Pen- Business Management of Padjadja- Telkom, the Head of Management gantar Manajemen Pemasaran untuk sity (1997-1999), and Postgraduate- Akuntansi Diploma III tention was focused on Marketing, Dean of the Faculty of Economics and Sistem Informasi Manajemen pada Managementran University Information(2004-2009). Systems, Her at Business,Graduate Programand since of IM2014 Telkom, she Vicewas Perusahaan Digital (2004)u dan

(2006). RESEARCHER DIRECTORY 2016 155 Dr. Nina Kurnia Hikmawati, MM

Born in Bandung, March 4, Representative of Business Applica- tion Unit of PT. Nusantara Systems Transformational Management of1969, Tel-U. Nina She is graduated Vice Coordinator from Ac of- counting Department of Economics International (1993-1999) and PT AsuransiShe worked Jiwa Tugu for MandiriTelkom (2004-since 2007). Facultyshe continued (undergraduate, her studies Bandung to Manager of Marketing and Coopera- Islamicgraduate University, program 1992).of IM Telkom Then 2007. At first, Nina served as the - program from Padjadjaran tion of Telkom Polytechnic (2007- (2011)University. and graduated doctoral President2012), then asBusiness the Head Performanceof SMBB Tel Prior to joining Telkom, kom Foundation (2012-2013), Vice Nina once had worked, - among others, as the Head & Evaluation Telkom Foundation of Accounting Department (2013-2014), Advisory Board Sec of PT Kharisma Printex, retary of Telkom Foundation (2013- Textiles Company 2015), Vice President Endowment Collaborationof Telkom Foundation Telkom (2014-2015),Foundation Business and Vice Presidentu Fund Rising & (1992-1993), (2015-2016). Research Field

Marketing & Management

Publication

Influence of Marketing Relations and Marketing Mix on Customer Trust on Mobile Service Operators in Indonesia - International Journal of Economics, Commerce and Management United Kingdom (2015).

156 RESEARCHER DIRECTORY 2016 Dr. Norita, SE., M.Si., Ak

Norita woman born in Bukittinggi, West Sumatra, May 22, 1961, has expertise in ac- is a lecturer at Telkom University (since September 2012). The - counting and financial management. Research Field her Educationundergraduate that pertaining education, to she her continuedexpertise is her accounting. graduate At and first postgraduate Norita stud Accounting & Financial studiesied at the at PadjadjaranDepartment University,of Accounting, in 1993 Andalas and 2003,respectively. University (1986). u After gaining Management

Research Activity

Analysis Garment Company Delisting Indonesia Stock Exchange from Decision “Sell, Buy and Hold” on Seen From Aspects of Bankruptcy 2010 to 2014) (2015) Telecommunications Sector First Prediction, Conformity With Identify the Factors That Contribute Quarter Year 2013 (2013) Categorization Income Statement To Year 2009-2012 Capital Structure Comparative Analysis Company and Auditor Opinion (2016) (Case Study on Foreign Exchange Conditions Using Value Z Analysis of Potential Bankruptcy Banks in Indonesia) (2014) “Score on Determination of the Vendor Telecommunications Analysis and Prediction of Potential Telecommunications Sector and Company Financial Ratios Based Bankruptcy By Using Multiple Trends” Gray Zone “for the Year Troubled With Altman method, Discriminant Analysis and Double 2013 (2013) Springate dan Zmijewski (2016) Moving Average At PT. Bakrie Intellectual Capital: Concepts, Effect of Bankruptcy Prediction Telecom, Tbk Year 2013 (2014) Models and Applications (Studies in by Using a Model Against Ohlson Comparative Analysis of the Intrinsic Banking Sector Listed in Indonesia Score Stock Return (Study on Textile Value of shares with Estimated Price Stock Exchange Period 2007-2010) and Garment Company Listed in Stocks and Stock Market Prices for (2012)

Publication

An Analysis of Telecommunication Based on The Problematic Financial Bankruptcy Potential Using Multiple Vendor Company Bankruptcy Potency Ratio With Altman, Springate and Discriminant Analysis and Double Based on The Problematic Financial Zmijewski Methods - International Moving Average on PT. Bakrie Ratio With Altman, Springate and Conference in Organizational Telecom, Tbk Year 2013 – ICOI Zmijewski Methods - International Innovation 2015 (2014) Journal of Organization Innovation The Effect of Bankruptcy Prediction Comparative Analysis on Stock 2016 Using Ohlson Score Model Towards Intrinsic Value with Estimation of The Analysis of Delisting Decision of Stock Returns (Study in Textile and Stock Value and Stock Market Value Garment Companies Observed From Garment Company in IDX for Year for Decision Making “Buy, Sell, or The Aspect of Bankruptcy Prediction, 2010 – 2014 – IJSR (2015) Hold” in Telecommunication Sector at Compatibility With Income Statement Identification of Factors That Quarter I of 2013 – ISCLO (2013) and Auditor Opinion - International Contribute To Capital Structure Year Comparative Analysis on Corporate Journal of Organizational Innovation 2009-2012 (Case Study in Foreign Condition Using Z”-Score Value on 2016 Exchange Banks in Indonesia) – Telecommunication Sector and “Gray” An Analysis of Telecommunication GTAR (2014) Zone Trend Determination for The Vendor Company Bankruptcy Potency Analysis and Forecasting of Year 2013 – ICOI (2013)

RESEARCHER DIRECTORY 2016 157 Dr. Palti MT Sitorus, MM.

Palti Marulitua Sitorus was born in Sidikalang, North Sumatra, June 27, 1970. He is a employee of

with interest research on Operation onTelkom Telecommunications, Education Foundation Financial (YPT) on Telecommunication, Corporate Gov- ernance, and Financial Modelling. His undergraduate education came from Padjdjaran University

his graduate program to the same uni- (Statistics, 1995). Then he continued and in 2014, he graduated doctoral programversity (management from Bogor Agricultural studies, 1998). Uni- versity in business management. Being a lecturer at STMB Telkom since 1999, he has served as Director of Academic Planner of STMB Telkom, Dean of the Graduate School of IM Tel- kom, Responsible Akreditasi entire study program of IM Telkom. Since 2013, Palti believed served as Direc- tor LPPM, Telkom University. Palti, a member of Association of Investment Market and Banking Ana- lyst since 2014 and several other pro- fessional associations, is used to con- duct research and publish the study u

results in many scientific journals. Research Field

Operation on Telecommunications, Financial on Telecommunication, Corporate Governance, and Financial Modelling

158 RESEARCHER DIRECTORY 2016 Research Activity Publication

Capital Structure Analysis on Telecommunications Company to Use Struktur Modal dan Keputusan Telkom) - Institut Manajemen Telkom, Big Data in Indonesia (2016) Investasi pada Perusahaan 2009 Determining Risk Factors in Supply Telekomunikasi Indonesia (Capital Identifikasi Kepuasan Pelanggan Chain for UMKM Business Center in Structure and Corporate Investment terhadap Kinerja Manajemen proyek Bandung 2016) Decision on Telekomunikasi berdasarkan 9 Knowledge Area di PT. Capacity Planning and Site Selection Indonesia) - Jurnal Keuangan dan INTI (Persero) Bandung (Identification Cell tower in CAPEX Efficiency by Perbankan, 2014 of Customer Satisfaction on the Using Optimization Methods (Studies Analysis of Capital Structure in Performance Management project in Telecommunications Operator Corporate Telecommunications based on the 9 Knowledge Areas of Indonesia West Java) (2016) Operators in Indonesia - International PT. INTI (Persero) Bandung) - Institut Capital Structure and Corporate Journal of Economics and Manajemen Telkom, 2008 Investment Decision on Management Engineering, 2014 Analisis Perilaku Penerapan Kualitas Telekomunikasi Indonesia (2014) Struktur Modal Optimal Pada Layanan Perusahaan Telekomunikasi Optimal Capital Structure at Perusahaan Telekomunikasi (Behavioral analysis of the Company Telekomunikasi Indonesia Indonesia (Optimal Capital Structure Implementation of Quality of Service (2013) at Company Telekomunikasi Telecommunications Company) - Pattern Sharing Facility on Asset Indonesia) - Jurnal Keuangan dan Institut Manajemen Telkom, 2007 Utilization of Telecommunications in Perbankan, 2013 Studying the Dynamics of Gender in Indonesia (2011) Telco’s Roadmap in Indonesia ICT Sector in The ASEAN Countries - Optimization of Capital on the (Quality and SCM) - Institut Mastel Indonesia, 2006 establishment of BTS Telekomunikasi Manajemen Telkom, 2010 Corporate Governance Sebagai Indonesia (2010) Pengukuran Kualitas dengan Bagian dari Bangsa dan Perusahaan Quality measurement approach Pendekatan Willingness to Pay di (Corporate Governance as Part of Willingness to Pay in PT. Telkom PT. Telkom (Quality measurement the Nation and Company)– Jurnal (2007) approach Willingness to Pay in PT. Manajemen Indonesia, STMB, 2003

RESEARCHER DIRECTORY 2016 159 Dr. Posma, ST., SE., M.Si., MSEE.

Born in Jakarta, January 30, 1974, Posma teaches Telecommunications Regu- lation, Innovation and Entrepreneurship, Project Management, Introduction to

Economics, and Development Concept of Science and Technology (KPST). doctoralHe studied degree civilwas taken engineering from University (project management)of Indonesia, from at Bandung the different Institute depart of- Technology (ITB) for his undergraduate program (1997). Both hisu master and

ment, namely management science (2003) and economics (2012).

Publication

The Relations of Defense Budget PIKSI International Conference on with Investment in Indonesia Case - Knowledge and Sciences 2014 Advances in Economics and Business Telaah Normatif Terhadap Tindakan- Issues Research International Tindakan yang Perlu Diambil Conference (AEBIRIC 2016) Indonesia dalam Pasar Bebas/ The Traditional Threat and Its Impact Tunggal MEA. Dengan Pendekatan to National Consumption in Indonesia Ekonomi Normatif Menggunakan - International Journal of Advance and Asean Community Blueprint/ Applied Science (IJAAS) (2016) Deklarasi MEA (Normative study on The Relations of Defence Budget with Measures to be Taken Indonesia Investment : Evidence from Indonesia in Free Market / Single MEA. With - International Journal of Economics Normative Approach using the and Financial Issues (2016) ASEAN Economic Community Tingkat Militerisasi Negara-Negara Blueprint / Declaration MEA) - Journal Research Field ASEAN Berdasarkan Natural Balance of Economic, Scientific Analysis of of Power Militarization Level of Economics, Management, Finance ASEAN (The level of militarization and Accounting of ASEAN Countries Based on (2013) Telecommunication the Natural Balance of Power Guns vs Butter: Pertahanan Nasional Regulation, Innovation Militarization Level of ASEAN) - atau Kesejahteraan Sosial (Guns & Entrepreneurship, Business and Technology Seminar vs. Butter: National Defence or Project Management (SEMBISTEK) 2014 Social Welfare) - Universitas Kristen Indonesian Traditional Threat Level Indonesia 59th Anniversay (2012) of Its Influence on the National Defense Budget Policy - The 3rd ASEAN Consortium on Department Expertise Experience of Economics Conference (ACDEC) 2014 Resource Maritime Working Group Indonesian Traditional Threat Level - Working Group Transition Home of Its Strategic Environment - 1st (2015)

160 RESEARCHER DIRECTORY 2016 Dr. Putu Nina Madiawati, ST., MT., MM

Research Activity Putu was born in Tanjung Pi- ang, February 9, 1980. She teaches Celebrity and Halal Certificates Factors Influence on Customers’ Buying Interest (2016) business statistics, management op- Quality Service Satisfaction X University New Student Business Administration Forces erations, supply chain management, 2012 (2015) quantitative method, and business Effect of Competence and Motivation Nurses on Job Satisfaction and Performance mathematics. Nurses Its Implication in Preparing Asean Economic Community (AEC) 2015 (2015) Putu studied industrial engineer- Effect of Service Quality Education and Risk Perception Student Satisfaction and Its ing and management at Jenderal Implication in Dealing AEC Citra University (2015) Effect of Training on Employee Performance at Electrical State Owned Company in Bandung (2014) Achmad Yani University (UNJANI) for industrial engineering and manage- Effect of Service Quality Customer Satisfaction Impact on Consumer Loyalty in Mc her undergraduate program (2003), DONALD’S Branch Cibubur, Jakarta (2014) Analysis of Consumer Preferences for the Product Snacks Micro in Bandung Year 2013 ment at Pasundan University (master (2013) degree, 2005), management at STIE management at Pasundan University Implementation of E-Commerce for SMEs Bandung and Surrounding Facing the Pasundan (master degree, 2014), and u Asean Economic Community 2015 (2013) Supply Chain Approach at Rumah Makan Simpang Raya in Bandung (2012) (doctoral degree, 2016). Entrepreneurial Orientation (EO) and Their Attention on Business Among High School Students: A Study at Bale Endah Senior High School (2012)

Research Field

Publication Statistic, Management, Marketing. Celebrity and Halal Certificates Factors Influence on Customers Buying Interest - Actual Problems of Economics 2016 Pengaruh Kompetensi dan Motivasi Perawat Terhadap Kepuasan Kerja Serta Implikasinya Terhadap Kinerja Perawat dalam Mempersiapkan Asean Economic Community (AEC) 2015 (Effect of Competence and Motivation Nurses on Job Satisfaction and Performance Nurses its Implication in Preparing ASEAN Economic Community (AEC) in 2015) - Proceeding National Seminar & Call for Paper, Management Forum Indonesia (FMI) (2015) Pengaruh Kualitas Pelayanan Jasa Pendidikan dan Persepsi Resiko Terhadap Kepuasan Mahasiswa Serta Implikasinya Terhadap Citra Universitas Dalam Menghadapi AEC (Effect of Service Quality and Perceived Risk Education Student Satisfaction and Its Implication Imagery University in Facing AEC) - Proceeding National Seminar & Call for Paper, Management Forum Indonesia (FMI) (2015) Effect of Training on Employee Performance at Electrical State Owned Company in Bandung - International Conference on ETAR (2014) Analisis Preferensi Konsumen Terhadap Produk Makanan Ringan Usaha Mikro di Bandung Tahun 2013 (Analysis of Consumer Preferences for the Micro Product Snacks in Bandung in 2013) - Proceeding Seminar Nasional & Call for Paper, Forum Manajemen Indonesia (FMI) (2013)

RESEARCHER DIRECTORY 2016 161 Research Activity

Family Business: An Entrepreneurial ‘Recyclable to Marketable’ (2015) Entrepreneurship: Use of Social Longer-Term Perspective (2016) Students’ Entrepreneurial Strategy: Networking Sites Facebook- Building an Entrepreneurial Thinking Connecting Minds? (2014) based Dimensional Marketing in of Women Graduate Students: Green “ E-Project “ : The 4-R Survey Solving Task Group on Course What Else Beyond Learning and of Students’ Ecopreneurship (2013) “Entrepreneurship” on the Telkom Dreaming?(2016) A Comparative Study of Snack Institute of Management Academic From Work-Integrated Learning to Products for Potential Development Year 2009/2010 (2011) Students’ Ecopreneurial Activity: How of Culinary Tourism in the City (2012) Online Social Networks and Far Will Students Go?( 2015) Analysis of Business Startups Entrepreneurship: Use of Social A Puzzling Picture of Work- Students of Fashion-based Social Media in the Promotion Activities Integrated Learning to Students’ Media (2012) Implementation Task “E Project” at Entrepreneurial Skill (2015) Analysis of Business Development the Institute The Triple Drivers of Ecopreneurial of Community-based Bookstore in Telkom management (Case study: Action for Taking The Recycling Bandung (2012) classes C, D, F, Academic Year Habits To The Next Level: A Case of Supply and Demand of Education 2010/2011) (2011) Bandung City, Indonesia (2015) (2011) Online Social Networks and The “Triple-I” Learning Model of Cultural Development Strategy Entrepreneurship: The Effect of Entrepreneurship Education in Research in Higher Education (2011) Social Media on Learning Course Indonesia: Where Do We Go From Work Integrated Learning (WIL): A “Entrepreneurship” Against the Here? (2015) Promising Experiment in Students’ Interests of Entrepreneurship Public Engagement through Entrepreneurial Activity (2011) Students at Telkom Institute of Ecopreneurship: Moving from Online Social Networks and Management (2011)

Publication

The Role of Quadruple Helix in of Women Graduate Students: What From Work-Integrated Learning to Creative Tourism around Cihampelas Else Beyond Learning and Dreaming? Students’ Ecopreneurial Activity: How Shopping Street Bandung City, - Journal of Teaching and Education Far Will Students Go? - 19th World Indonesia: Work in progress or (2016) Conference on Cooperative and status quo - Arte Polis 6 International The Triple Drivers of Ecopreneurial Work-Integrated Education (2015) Conference Imagining Experiences: Action for Taking The Recycling The Triple Drivers of Ecopreneurial Creative Tourism and the Making of Habits To The Next Level: A Action for Taking The Recycling Place (2016) Case of Bandung City, Indonesia Habits To The Next Level: A Case Graduate Students, Age and Money: - International Journal of of Bandung City, Indonesia - Euro – Yet another Ecopreneurial Challenges Multidisciplinary Thought (2015) American Conference for Academic - IJAS International Academic The “Triple-I” Learning Model of Disciplines Conference (2015) Conference for Education (2016) Entrepreneurship Education in The “Triple-I” Learning Model of Building An Entrepreneurial Thinking Indonesia: Where Do We Go From Entrepreneurship Education in of Women Graduate Students: What Here? - International Journal of Arts Indonesia: Where Do We Go From Else Beyond Learning and Dreaming? and Sciences (2015) Here? - Asian – American Conference - Asian – American Conference for Ten Years Later: A Puzzling Picture for Academic Disciplines (2015) Academic Disciplines (2016) of Work-Integrated Learning To Public Engagement through Family Business: An Entrepreneurial Students’ Entrepreneurial Skills - 19th Ecopreneurship: Moving From Longer-Term Perspective - Binus World Conference on Cooperative ‘Recyclable To Marketable’ - Arte- Business Review (2016) and Work-Integrated Education Polis 5 International Conference Building n Entrepreneurial Thinking (2015) Reflections on Creativity: Public

162 RESEARCHER DIRECTORY 2016 Engagement and the Making of Place (2014) Dr. Ir. Ratna L. Nugroho, MM Students’ Entrepreneurial Strategy: Connecting Minds? - Euro – American Conference for Academic Disciplines Conference (2014) Ratna is a lecturer of Tel-U. Her do- Public Engagement through main of expertise is management and edu- Ecopreneurship: Moving from cational administration. She graduated in ‘Recyclable to Marketable’ - Procedia - Architect Engineering program at Bandung Social and Behavioral Sciences (2015) - Students’ Entrepreneurial Strategy: ued her graduate education at the AsianInstitute Institute of Technology of Management (1992). She contin

ACHIEVEMENT in(AIM), Administration Manila, Philippines of (2000), and postgraduate Best Lecturer Teaching Field – Education for Higher Telkom University (2016) Education at Indo- nesia University Expertise Experience of Education, Ban- u Editorial Board for International dung (2012). Journal of Arts and Sciences (IJAS) - International Journal of Arts and Research Field Sciences (IJAS) (2016) Moderator International Conference - Management and School of Architecture, Planning and Educational Administration Policy Development Bandung Institute of Technology (SAPPK-ITB) (2016) Conference Chair - International Journal of Arts and Sciences (IJAS) (2016) Conference Chair - International Journal of Arts and Sciences (IJAS) (2015) Moderator International Conference - Sekolah Arsitektur, Perencanaan dan Pengembangan Kebijakan Institut Teknologi Bandung (SAPPK- ITB) (2014) Conference Chair - International Journal of Arts and Sciences (IJAS) (2014) Conference Chair - International Journal of Arts and Sciences (IJAS) (2013) International Review Committee for World Association for Cooperative Education (WACE) - University of Massachusetts Lowell (2011-2013)

RESEARCHER DIRECTORY 2016 163 Research Activity

Implementation of Talent Adapt the Future (2015) Application Forms Organizational Management Effectiveness Analysis What Is a Learning Organization Culture Theory According to Cameron of Telkom University (2016) University (Learning Organization)?: and Quinn in Company X (2012) Design of Intellectual Capital Case Studies at the University of Analysis of Implementation of Quality Measurement Model for Improving Telkom-Bandung (2014) Education According to Telkom the Competitiveness of SMEs in Influence of Role Manager in Management Institute Student Indonesia (Case Study 7 Bandung Managing Change on Employee Perception Year 2012 (2012) Industrial Center) (2016) Satisfaction in PT. Telekomunikasi Intelligence Analysis of Leader in How To Improve Creative Indonesia, Tbk. (2013) Telecommunication Industry in Thought and Innovative Action for An Integrated Talent Management Indonesia (2012) Organizational Transformation? System : Challenges for Competitive Analysis of Student Readiness Level (2015) Advantage (2013) 1 in Bandung in Determining Career The Readiness of Organization to Analysis of Managerial Skill for Options (- 2010)

Publication

Managerial Roles in a Dynamic Advantage - International Business Analisis Peran Departemen Sumber Environment - Advanced Research Management 2015 Daya Manusia Pada Perusahaan on Business, Management and How To Improve Creative X di Bandung (Analysis of Role of Humanities 2016 Thought and Innovative Action for Human Resources Department at An Integrated Talent Management Organizational Transformation? Company X in Bandung)- Jurnal System : Challenges for - The 7th Indonesia International Bisnis dan Ekonomi Unisban 2013 Competitive Advantage - Conference on Innovation, Analisis Kesiapan Mahasiswa International Business Management Entrepreneurship, and Small Strata 1 di Kota Bandung dalam 2015 Business (IICIES 2015) Menentukan Pilihan Karir (Analysis Employee Turnover Intentions The Readiness of Organization of Student Readiness Level 1 in in Hotel : How To Reduce It? - To Adapt The Future - The Global Bandung in Determining Career Advanced Science Letters 2015 Advanced Research Conference on Options) - Journal of Management An Integrated Talent Management Management and Business Studies Indonesia, 2010 System: Challenges for Competitive (GARCOMBS) 2015

Intellectual Property

Model Employee Turnover Intentions Talented - 2016 Book “Potensi Daya Saing Wilayah Jawa Barat Selatan” 2015 Book “Manajemen Talenta Terintegrasi” - Andi Publishing, 2016

164 RESEARCHER DIRECTORY 2016 Dr. Ratri Wahyuningtyas, MM

Achievement Ratri was born in Semarang, November 19, 1981. he teaches talent manage- ment, human resources management, and organizational behavior. Ratri gradu- Research Grant from Ministry of Research & Technology Directorate ated from Chemistry Engineering at (bachelor, 2004), Higher Education “Intellectual Capital - management at Business Management College (master, 2007), and management Measurement Model Design and - at Padjadjaran University (doctoral degree, 2015). Besides involving in many sci Formulation Strategies for Improving Potensi Daya Saing Wilayah entific activities, such as research, community development, publishing and deliv the Competitiveness of SMEs in Jawa Barat Selatan Manajemen Talenta Terintegrasi ering scientific papers, Ratri wrote two books namely Indonesia: Case Study 7 Sentra - (2015) and (2016) and she Industrial Bandung” 2016 u got a copy right entitled “Model Turnover Intentions Karyawan Bertalenta” (regis Best Paper on the 7th Indonesia tered number 78312, 2016). International Conference on Innovation, Entrepreneurship, and Small Business (IICIES 2015) - Institut Teknologi Bandung, 2015 Best Paper on International Conference on Global Trends in Academic Research 2014 (GTAR- 2014) - Global Illuminator, 2014 The Best Participant on Certified Talent Management Professional - GML Performance Consulting, Lutan Edukasi, 2013 The Best Paper on Doctoral Dissertation Proposal Workshop Program Management Science - Universitas Padjajaran, 2013

Research Field

Human Resources Management.

RESEARCHER DIRECTORY 2016 165 Dr. Riko Hendrawan., ACP.,CFC., CSCP., QIA

Publication

Test of Speed of Adjustment Barrier Option in the Indonesia Towards The Capital Structure Stock Exchange) - Journal of in Indonesia Telecommunication Management Indonesia, Institut Industry - Jurkubank 2016 Manajemen TELKOM. 2010 Efficiency of Indonesia’s Mutual Perbandingan Model Opsi Funds during 2007-2011 by Black-Scholes dan Model Using Data Envelopment Opsi GARCH di Bursa Efek Riko born in Tangerang, April 26, 1975, Analysis (DEA) - Jurnal Indonesia (Comparison of the Keuangan dan Perbankan, Black-Scholes Option Model He achieved doctoral degree in finance from Universitas Merdeka Malang and Model GARCH option in Padjadjaran University (2008). in Tel-U, he 2013 the Indonesia Stock Exchange) Security Analysis, International Finance, Cor- lectured Derivative Securities, Valuation and Effect of Capital structure on - Journal of Finance and porate Finance, Risk Management and Stra- Banks Performance : A Profit Banking. Penerbit: Universitas tegic Management. Efficiency Approach Islamic Merdeka Malang, 2010 Prior to joining Tel-U since January 2009, and Conventional Banks Case Aplikasi GARCH untuk once Riko had worked, among others, in PT. in Indonesia - International Penentuan Premi Harga Globalindo Nusantara Mandiri and PT. Ad- Research Journal of Finance Kontrak Opsi Saham di Bursa and Economics Issue , Euro Efek Indonesia (Application ityadasa Cipta Manunggal (Aditya Group). Journals Publishing 2012 GARCH for Determining Stock President of Portfolio Management since TELKOM Foundation appointed him as Vice Application and Comparison Option premium price in the April 2014. and since September 2014 he between Merton and GARCH Indonesia Stock Exchange) also worked for PT. Sandhy Putra Makmur, Option Model for Barrier Option - Journal of Finance and in Indonesia Stock Exchange Banking, PERBANAS, 2009 was appointed as the Head of Business Ser- as Chief Executive Officer. in Tel-U itself, Riko - International Journal of Pengujian GARCH Option vices and Consultancy and the Head of Insti- Economics and Finance Studies Model untuk Barrier Option di tute of Research and Community Services. 2011. Bursa Efek Indonesia (Testing His current position is a member of Faculty Analisis Kointegrasi Bursa- GARCH Option Barrier Option - Bursa Asia (Cointegration Model for the Indonesia of Graduate School of Business (since Janu Analysis of Stock-Exchange Stock Exchange)- Journal of ary 2009). Asia) - Journal of Finance and Technology Management ITB, Riko also becomes a visiting lecturer for sev- Holding several professional certificates, Banking, Universitas Merdeka 2009 eral universities and a facilitator for some Malang. 2011 Test Keakuratan Model Opsi companies related to Business Plan, Finan- Measuring efficiency as Black-Scholes untuk Penentuan cial Statement Analysis, Investment, Budget Intermediation Approach Harga Premi Kontrak Opsi and Control, etc. Besides, he is a speaker for Between Conventional and Saham di Bursa Efek Indonesia a couple of national and international confer- Shari’a Bank in Indonesia, (Accuracy Test Model Black- ences. u Jurnal Keuangan dan Scholes Option Pricing for Perbankan, Universitas Premium Stock Option in the Merdeka Malang 2010 Indonesia Stock Exchange) Research Field Aplikasi Barrier Option di Bursa - Journal of Business and Efek Indonesia (Application Management EKSEKUTIF, 2009 Finance

166 RESEARCHER DIRECTORY 2016 Dr. Rina Djunita Pasaribu

Born in Bandung, June 14, 1965, Rina Djunita teaches strategic mana- gement and Economics Engineering. Research Field Publication Rina graduated from Telecommunica- tion Engineering of Bandung Institute Strategic Management, The Effect of Customer Demand and - Economics Engineering Supplier Performance in Competitive communication Engineering of Uni- Strategy and Business Performance of Technology (Bachelor, 1988), Tele versity of Bradford, United Kingdom (Case of Fixed Broadband in Research Activity Indonesia) - International Journal Strategic Management of Padjadjaran of Science & Technology Research (1994), and Business Management- u Strategic Supply Chain Model (2016) Broadband and Troubleshooting The Model of Customer Demand and University (doctor, 2016). Integrated Scheme for Fixed Supplier Performance in Competitive Broadband Industry (2015-2016) Strategy and Business Performance (Case of Fixed Broadband in Indonesia) - 2nd International Conference for Interdisciplinary Studies (ICIS). Korea, 2015 The Effect of Customer Demand and Supplier Performance in Competitive Strategy and Business Performance (Case of Fixed Broadband in Indonesia) - The Global Advanced Research Conference on Management and Business Studies (GARCOMBS). Bali, 2015 CSR for HR Developing of Telco Ecosystem - 1st International Conference for Interdisiplinary Studies (ICIS). Korea, 2014 Effects of Classes Participants Satisfaction on Certification Pass Rate (Case: TELKOM Certification Program, Implementation Part of ‘Invest in People’, Corporate’s Prime Strategic Initiatives) - The 1st International Seminar & Conference on Learning Organization (ISCLO). Bandung, 2013

ACHIEVEMENT

Achievement 1000 Certification by Telkom Professional Certification Center - National Professional Certification Board(BNSP) 2014

RESEARCHER DIRECTORY 2016 167 Dr. Ir. Syarifuddin, MM

Born in Tanjungkarang, April 3, 1960, Syarifuddin teaches Human Research Field Resources Management, Organiza- tional Behavior, and Human Resourc- Human Capital Management, es Development. Syarifuddin studied Organizational Behaviour, Industrial engineering and mana- Entrepreneurship. gement at Pasundan University for

management at North Sumatera Uni- Publication the undergraduate program (1987),

educational administration at Indo- Communication Strategy as the Tool versity (master degree, 2001), and to Increase Employee Motivation in u Creating Innovation - International nesia University of Education (UPI) Conference of Transformation in Bandung (doctoral degree, 2016). Communication 2015

168 RESEARCHER DIRECTORY 2016 Dr. Teguh Widodo, SE, ST, MM.

Teguh Widodo is the Dean for from Undergraduate on Economic Research Field School of Applied Science at Tel-U. and Development Study, Open Uni- His academic assignments are Project Project Management, Management, Business Process En- School of Telecommunication Tech- Business Process gineering, Managerial Economic at versity (UT, 1992), Undergraduate on Engineering, Managerial Graduate Program, and Management Management, concentrated on Mana- Economic and Organization. gement,nology (STT Universitas Telkom, 1993),Negeri Magister Jember Born in Kebumen, 6 July 1958, Research Activity Teguh which fully working for PT concentrated on Management at Di- (UNEJ, 2006), and Doctor of Economy Telekomunikasi Indonesia, Tbk. suc- Model Development Strategy for His career was begun 1978 when Quality Improvement Managing ponegoro University (UNDIP, 2012). - Private Higher Education Diploma ceeded on finishing his education lite Communication System, Opera- Program Through Implementation of he had worked in the field of Satel tion and Maintenance Supervisory of Good University Governance (2015) Ground Station management. Lapse Effect of Customer Perceived Quality of times, he reached the Deputy Gen- and Customer Trust to the Customer eral Manager Telkom of East Java in Switching Cost GSM Service 2011. Meanwhile, in telecommunica- Provider Bandung (2015) tion education, once he was appoint- The Antecedent of Proactive Organizational Inventiveness and its Training, Language and Institution Consequences Toward Sustainable ed as Vice Rector-3 for Partnership, Development Institute of Telkom Competitive Advantage. The Effect of the Customer’s Dean-2 for Resources of Tel- Perceived Quality into Customer Technology (IT Telkom) and Vice kom Engineering School, Loyalty of Telkom Flexi. Tel-U. u The Role of Transformative IT Capability on Sustainability Creating Competitive Advantage. The Effect of Transformative IT Capability on Organizational Activeness.

Publication

The Effect of Transformative IT Capability on Sustainable Competitive Advantage - ICoICT 2015 The Role of Transformative It Capability on Increasing Organizational Innovativeness To Sustain Competitive Advantage - International Journal of Research in Commerce, It & Management 2015

RESEARCHER DIRECTORY 2016 169 Dr. Ir. Yati Rohayati, MT., CPMA

Research Activity

Born in Tasikmalaya, December Needs Assessment Guidance 27, 1966, Yati Rohayati is a lecturer Program Upgrades SME Marketing at Telkom University since 1992. Products for SME Business With research interest covering Development in Agricultural Marketing Research, Service Qual- Products Processing Association of ity, Quality Management, ISO 9000, Horticultural Kab. Bandung (2014) Training Needs Analysis Marketing and Small and Medium Industries, for SME members APHP (2014) Service Development/Improvement, among others, she has been lectur- Assistance Product Development ing Marketing Research, Integrated and Design Packaging SME member Marketing Communication, Marke- APHP (2014) ting Management and Customer Re- Preparation of Case Studies Mobile lationship Management. Services for Youth (2014) She studied industrial engineer- Community Asset Mapping for ICT Empowerment in Bandung Regency engineering and industrial manage- (2013-2014) ing in ITB (undergraduate, 1992), Bandung District Community Asset Mapping for ICT Empowerment ment in ITB (graduate, 2001), and - (2013) management science (marketing) Speedy Online Customer from Indonesia University (post Yati was appointed, among oth- Satisfaction Survey (2011) graduate, 2002). ers, as the Head of Research and Com- Online Market Survey Service Groovia (IPTV) (2011)

munity Empowerment (IT Telkom, the2007-2008), Head of Interested the Chairman Group of of Money E-En- PHKI Team (IT Telkom, 2009-2010),

gineering Management (Tel-U, 2010-u 2014), and VP Foundation Affairs (Telkom Foundation, since 2014). Research Field

Marketing, Quality Management, Service Quality, Small Medium Enterprises (SMEs).

170 RESEARCHER DIRECTORY 2016 Publication

Identify Critical Attributes of Product Analisis Prediksi Churn dan Layanan Internet Speedy pada Quality in SME using IPA-Kano Segmentasi Pelanggan Speedy Pelanggan Telepon Rumah Integration Model - Advanced Retail Daerah Operasional Bandung Menggunakan Algoritma K-Nearest Research in Engineering and Menggunakan Algoritma Decision Neighbor (Selection of Target Cross Information Technology International Tree dan K-Means (Analysis Selling Speedy Internet Service Conference / ADVANCED SCIENCE Churn Prediction and Customer At Home Phone Customers Using LETTERS (2016) Segmentation Retail Speedy K-Nearest Neighbor Algorithm)- UII Development of the Marketing Bandung Regional Operations – Yogyakarta Seminar Nasional Training Model for SMEs - Sixth Using Decision Tree algorithm and Teknologi Informasi (2012) International Conference on K-Means) - UII – Yogyakarta Seminar Analisis Peningkatan Intensi Industrial Engineering and Nasional Teknologi Informasi (2013) Kontinuitas Penggunaan E-Learning Operations Management Mapping Community’s Asset to Di PT Telekomunikasi Indonesia Implementing Enterprise Resource Enhance Effectiveness of ICT Tbk (Continuity Intention Analysis Planning in Sales Information Program Undip - Semarang (2013) Increased Use of E-Learning in PT System of SME Abo Farm Indonesia Pemetaan Aset Komunitas Telekomunikasi Indonesia Tbk) - - ITB– IEEE International Kabupaten Bandung untuk Itenas - Bandung (2010) Conference on ICT for Smart Pemberdayaan TIK: Model Perbaikan Kualitas Layanan Society (2014) Konseptual (Community Asset Klik BCA Berdasarkan Kriteria Perumusan Rancangan Komunikasi Mapping Bandung Regency for E-Banking SQ (Quality Repair Pemasaran Usaha Kecil Menengah ICT Empowerment: A Conceptual Service KlikBCA Based Criterion di Sukamenak. - BKSTI kerja Model)- IT Telkom - Bandung (2013) E-Banking SQ)- IT Telkom - sama dengan Universitas Andalas Pemilihan Sasaran Cross Selling Bandung (2010) (Formulation Design Marketing Communications Small and Medium Enterprises in Sukamenak. - BKSTI Cooperation with the University of Expertise Experience Andalas)- Padang (2014) Perumusan dan Pemetaan Aset Mapping of Micro, Small and Medium Corpu (2014) Komunitas Kecamatan untuk Enterprises (SMEs) in Dayeuh Kolot Case Study Constituent Material for Pemilihan Daerah - Layanan and Sukapura Kab. Bandung (2015) Telkom Corpu (2 CASE STUDY) Program Bantuan TIK di Kabupaten Instructor Training Digital Marketing for Telkom Corpu (2013) Bandung (Formulation and the SMEs APHP Members Kab. Bandung, Instructor Training ISO 9001 for District Community Asset Mapping Cooperation with Dinas Agriculture Telkom PCC (2013) for Local Elections - Service Forestry Plantation Bandung District Instructor Training ISO 9001 for Assistance Program ICT in Campus Tel-U (2014) Telkom PDC (2012) Bandung). - Kongres dan Seminar Instructor Training Marketing for Instructor Training ISO 9001 to the BKSTI - Padang (2014) Telkom Property (Batch 3) Telkom Telkom Polytechnic (2011)

RESEARCHER DIRECTORY 2016 171