Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website ALLIANCE/ASSOCIATION/COLLEGE/ FEDERATION/FOUNDATION/SOCIETY American Cancer Society Provides information on all major cancers as well as www.cancer.org information treatment, support services and healthy living

Allergy/Asthma Information Association (AAIA) (416) 679-9521 Resources, educational materials, cookbooks, I&R www.aaia.ca (800) 611-7011 Amyotrophic Lateral Sclerosis (ALS) Society of (416) 497-2267 I&R, Education, Support groups, ALS Equipment www.alsont.ca Ontario (aka Lou Gehrig's disease) (800) 267-4257 Program (loan, purchase assistance for new equipment, funding assistance for lease of communication devices) Anaphylaxis Canada (416) 785-5666 Helping people live with deadly allergies www.anaphylaxis.ca Arthritis Society - Peel Region and Dufferin (905) 455-6273 Information &Referral about RA, OA, osteoporosis, gout, www.arthritis.ca County (888) 434-0009 scleroderma, ankylosing spondylitis, sjogren syndrome, lupus. Arthritis Info Line is (800) 321-1433 Association for the Neurologically Disabled of (416) 244-1992 Provide individualized treatment program to improve both www.and.ca Canada (AND) cognitive and functional levels for people with ABI, ADD, ADHD, autistic spectrum disorders, Down syndrome, cerebral palsy, stroke, etc. Association quebecoise de la douleur chronique (514) 355-4198 To improve the condition of people suffering from chronic www.douleurchronique.org (AQDC) - Quebec Association for Chronic Pain pain in Quebec Autism Society - Peel Chapter (905) 450-2299 Information and Referral (I&R) on autism www.autismsociety.on.ca Canadian Abilities Foundation (CAF) (416) 923-1885 Directory of over 5000 disability organizations in Canada; www.enablelink.org employment service, disability products, service guide, advocacy, support groups, links, etc. Canadian Association of Critical Care Nurses (519) 649-5284 www.caccn.ca (866) 477-9077 Canadian Association of Independent Living (613) 563-2581 National organization representing and coordinating the www.cailc.ca Centres (CAILC) network of Independent Living Resource Centres (ILRCs)

Canadian Association of Transplantation (CAT) transplantcanada Offer organ and tissue transplantation facts and statistics www.transplant.ca @yahoo.ca and helpful links for health care professionals and the public Canadian Medic Alert Foundation (416) 696-0267 Medic Alert is the leading provider of medical information www.medicalert.ca (800) 668-1507 services that are linked to customized medical bracelets and necklets Canadian Pain Society (905) 668-9545 www.canadianpainsociety.ca Brain Injury Association of Peel & Halton (BIAPH) (905) 823-2221 Community resource for the survivors of brain injury, their www.biaph.com (800) 565-8594 families, advocates and professionals

1 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Canadian Association for Community Care (613) 241-7510 Merger of Home Support Canada and Canadian Long www.cacc-acssc.com (CACC) Term Care Association Canadian Association of Occupational Therapists (613) 523-2268 www.caot.ca (800) 434-2268 Canadian Association of Rehabilitation (416) 494-4700 www.carpnational.org Professionals Inc. ext 202 Canadian Blood Services (888) 236-6283 To donate blood www.bloodservices.ca Canadian Cystic Fibrosis Foundation (416) 485-9149 To fund cystic fibrosis research and care www.cysticfibrosis.ca (800) 378-2233 Canadian Diabetes Association (416) 363-0177 Diabetes information and supply centre, support groups, www.diabetes.ca (416) 408-7145 public education, volunteering, etc. Canadian Liver Foundation (416) 491-3353 Research & education into the causes, diagnoses, www.liver.ca (800) 563-5483 prevention and treatment of all liver disease Canadian Lung Association (905) 696-0077 Fund respiratory research, promote better mgmt of www.lung.ca (905) 847-1033 asthma, help those with chronic lung disease Canadian Mental Health Association - Peel (416) 521-4006 Access to Recovery Mental Health Case Mgmt www.cmhapeel.ca Canadian Nurses Association (CAN) (613) 237-2133 Nursing in Canada with good link to other resources www.cna-nurses.ca (800) 361-8404 Canadian Hospice Palliative Care Association (613) 241-3663 Has an on-line directory to provide information on the www.chpca.net (800) 668-2785 availability of hospice palliative care services across Canada Canadian Intravenous Nurses Association (CINA) (416) 696-7761 Establish and promote standards of IV therapy which will www.cina.ca enhance patient care and patient safety Canadian Paediatric Society (CPS) (613) 526-9397 National advocacy association committed to the health www.cps.ca/english/index.htm needs of children and youth Canadian Prostate Cancer Network (866) 810-2726 Support groups, online resources www.cpcn.org Canadian Sleep Society (CSS) CSS is a professional association of clinicians, scientists, www.css.to technologists to further the advancement and understanding of sleep and its disorder through scientific studay and public awareness Chronic Pain Association of Canada (780) 482-6727 www.chronicpaincanada.com College of Audiologists and Speech-Language (416) 975-5347 www.caslpo.com Pathologists of Ontario (CASLPO) (800) 993-9459 College of Chiropodists of Ontario (416) 542-1333 College of Chiropodists and Podiatrists of Ontario www.cocoo.on.ca (877) 232-7653 College of Chiropractors of Ontario (CCO) (416) 922-6355 www.cco.on.ca College of Dental Hygienists of Ontario (CDHO) (416) 961-6234 www.cdho.org (800) 268-2346

2 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website College of Dental Technologists of Ontario (416) 438-5003 www.cdto.ca (CDTO) College of Denturists of Ontario (416) 925-6331 www.denturists-cdo.com College of Dieticians of Ontario (CDO) (416) 598-1725 www.cdo.on.ca (800) 668-4990 College of Massage Therapists of Ontario (416) 489-2626 www.cmto.com (CMTO) (800) 465-1933 College of Medical Laboratory Technologists of (416) 861-0934 www.cmlto.com Ontario (CMLTO) (800) 323-9672 College of Medical Radiation Technologists of (416) 975-4353 www.cmrto.org Ontario (CMRTO) (800) 563-5847 College of Midwives of Ontario (CMO) (416) 327-0874 www.cmo.on.ca College of Nurses of Ontario (CNO) (416) 928-0900 www.cno.org (800) 387-5526 College of Occupational Therapists of Ontario (416) 214-1177 www.coto.org (COTO) (800) 890-6570 College of Opticians of Ontario (416) 368-3616 www.coptont.org (800) 990-9793 College of Optometrists of Ontario (416) 962-4071 www.collegeoptom.on.ca (888) 825-2554 College of Pharmacists of Ontario (416) 962-4861 www.ocpinfo.com (800) 220-1921 College of Physicians and Surgeons of Ontario (416) 967-2603 To find a physician and or a specialist www.cpso.on.ca (800) 268-7096 ext 306 College of Physiotherapists of Ontario (416) 591-3828 www.collegept.org (800) 583-5885 College of Psychologists of Ontario (416) 961-8817 www.cpo.on.ca (800) 489-8388 College of Respiratory Therapists of Ontario (416) 591-7800 www.crto.on.ca (CRTO) (800) 261-0528 Colon Cancer Alliance Information provided through patient support services, www.ccalliance.org education, research and advocacy Colorectal Cancer Association of Canada (CCAC) (416) 962-2700 Resources, support groups, public education, advocacy www.ccac-accc.ca (877) 413-7970 Crohn's & Colitis Foundation of Canada (416) 920-5035 www.ccfc.ca (800) 387-1479

3 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Dietitians of Canada (DC) Formerly the Canadian Dietetic Association. Trusted www.dietitians.ca source of information on food and nutrition for Canadians. Check under Resource Centre section. Down Syndrome Association of Toronto (416) 966-0990 Resource guide, support groups, camp, etc. www.dsat.ca Heart and Stroke Foundation of Canada (905) 451-0021 To improve people's health by preventing & reducing www.heartandstroke.ca (905) 897-0366 disability and death from heart disease and stroke thru research, health promotion & advocacy Hospice Association of Ontario (416) 304-1477 End-of-Life Information Service (416) 979-9779. Help www.hospice.on.ca (800) 349-3111 callers to find the answers to questions about end-of-life care across Ontario Islamic Society of North America-Canada (905) 403-8406 Full funeral services available to the Muslim Community. www.isnacanada.com Also has Muslim patients visiting services Kidney Foundation of Canada (416) 445-0373 I&R, educational materials, short-term and emergency www.kidneycob.on.ca financial assistance, peer support, dialysis camps fro children and adults Learning Disabilities Association of Canada (613) 238-5721 National voice for persons with disabilities www.ldac-taac.ca Learning Disabilities Association, Mississauga (905) 272-4100 Assist people with learning disabilities www.ldapeel.com Learning Disabilities, Halton County (905) 333-1977 Advocacy, workshop, support, resource library www.ldahalton.ca Learning Disabilities Association, North Peel (905) 791-4100 Assist people with learning disabilities www.ldapeel.com Leukemia Association of Canada provides information and publications about leukemia, www.leukemia-lymphoma.org lymphoma and myeloma Lung Cancer Alliance (800) 298-2436 Assists people with lung cancer through advocacy, www.lungcanceralliance.org support and education Lupus Association of Ontario (905) 415-1099 www.lupusontario.org (877) 240-1099 Lymphoma Association Information on Hodgkin's and Non-Hodgkin's Lymphoma www.lymphoma.org.uk National Foundation for the Treatment of Pain (713) 862-9332 Resource for medical professionals and attorneys www.paincare.org concerned with legal issues regarding the legitimate treatment of pain National Ovarian Cancer Association (416) 962-2700 Information support line, research, education, resource www.ovariancanada.org (877) 413-7970 fro woman living with ovarian cancer Ontario Association of Children's Rehabilitation (416) 424-3864 OACRS is an independent organization representing, with www.oacrs.com Services (OACRS) ext 3647 a collective voice, the children and families served by the 20 children's treatment centres in Ontario Ontario Association of Community Care Access (416) 750-1720 www.oaccac.on.ca Centres (OACCAC) Ontario Association for Community Living (416) 447-4348 The Association advocates for, promotes and facilitates www.communitylivingontario.ca the full participation, inclusion and citizenship of people who have an intellectual disability

4 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Ontario Association for Families of Children with (519) 842-9506 Non-profit organization with a network of Chapters across www.oafccd.com Communication Disorders (OAFCCD) the province to provide families of children with communication disorder with information & support Ontario Association for Infant Development Directory of Infant Development Programs in Ontario www.oaid.ca including for children with special needs. Ontario Association of Medical Laboratories (416) 250-8555 www.oaml.com (OAML) Ontario Association of Social Workers (416) 923-4848 www.oasw.org Ontario Association of Speech-Language (416) 920-3676 www.osla.on.ca Pathologists and Audiologists (800) 718-6752 Ontario Brain Injury Association (OBIA) (905) 641-8877 www.obia.on.ca (800) 263-5404 Ontario Dental Association (ODA) (416) 922-3900 www.dental.oda.on.ca Ontario Hospital Association (OHA) (416) 205-1300 www.oha.com Ontario Long Term Care Association (OLTCA) (905) 470-8995 www.oltca.com Ontario Medical Association (OMA) (416) 599-2580 www.oma.org Ontario Nurse's Association (ONA) (416) 964-8833 www.ona.org (800) 387-5580 Ontario Palliative Care Association (905) 954-0938 Provide support for individuals and families facing death www.ontariopalliativecare.org (888) 379-6666 and bereavement - Vision: Quality end-of-life care for all Ontarians Ontario Psychological Association (OPA) (416) 961-5552 Help children, individuals and families deal with day-to- www.psych.on.ca day challenges of life by developing appropriate strategies to move forward after stressful or traumatic events Ontario Physiotherapy Association (416) 322-6866 www.opa.on.ca Ontario Retirement Communities Association (905) 403-0500 Information and Referral about Retirement Homes www.orca-homes.com (ORCA) (800) 361-7254 including subsidized RHs Ontario Safety Association for Community & (416) 250-7444 Assists health care & community sector organizations www.osach.ca Health Care (OSACH) (877) 250-7444 and their workers achieve safe and healthy work environments through prevention and reduction of workplace injuries, illness and disease Ontario Society of Occupational Therapists (416) 322-3011 Information and resources of OT services www.osot.on.ca (OSOT) (877) 676-6768 Parkinson Society of Canada (416) 227-9700 Information and Referral about Parkinson, Support www.parkinson.ca (800) 565-3000 groups Registered Nurses Association of Ontario (RNAO) (416) 599-1925 www.rnao.org (800) 268-7199

5 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Registered Practical Nurses Association of (905) 602-4664 www.rpnao.org Ontario (RPNAO) Royal College of Dental Surgeons of Ontario (416) 961-6555 www.rcdso.org (RCDSO) (800) 565-4591 Sickle Cell Association of Ontario (SCAO) (416) 789-2855 Counselling, support group, resources, advocacy www.sicklecellontario.com Spina Bifida and Hydrocephalus Association of (416) 214-1056 Research, public awareness, care and support, and www.sbhao.on.ca Ontario (SBH) (800) 387-1575 advocacy for people with spina bifida/hydrocephalus Terry Fox Foundation - Ontario Office (416) 924-8252 Marathon of Hope (Run for the Cure) www.terryfoxrun.org (888) 836-9786 Thyroid Foundation of Canada (613) 544-8364 Telephone helpline, educational material, disease www.thyroid.ca (800) 257-8822 research, public education Tourette Syndrome Foundation of Canada (416) 861-8398 Education, advocacy, self-help, research www.tourette.ca (800) 361-3120 Trillium Gift of Life Network (TGLN), 155 (416) 363-4001 TGLN is Ontario's central organ and tissue donation www.organdonationontario.org University Ave, Ste 1440, Toronto, M5H 3B7 (800) 263-2833 agency

BEREAVEMENT SUPPORT Arborcare (905) 451-1100 Follow up support after bereavement and suicide support (905) 272-4040 groups to needed, 6 weeks groups Bereaved Families of Ontario (905) 813-4337 Support for those who have lost a child; also for children, www.bereavedfamilies.ca teens and young adults who have lost a parent/sibling

COPES (Community of People Extending (416) 767-6793 Provides an outlet for people who share a similar Support) - two locations, 1 in Etobicoke and 1 in experience for bereavement. No cost, funded by Turner Mississauga and Porter Funeral Home, 6 weeks groups Good Grief (905) 272-4040 Through Scott Funeral Home in Mississauga (held at the funeral home) Grief Support Group (905) 828-8000 Cost $20. Bereavement support to anyone 17 & older, 8 weeks group Hospice of Peel (905) 712-8119 Offers bereavement support if the client had been www.hospiceofpeel.com involved with Hospice Perinatal Bereavement Services of Ontario (888) 301-7276 Self-help groups for parents who have experienced (PBSO) (416) miscarriage, ectopic pregnancy, stillbirth or neonatal 419-6154 death Survivor Support Program (416) 595-1716 Support to adult members of families in which there has been a death by suicide

6 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Wellspring in Oakville (905) 257-1988 A network of centres that provide emotional and www.wellspring.ca psychological support, to individuals and families living with cancer. Free of charge and without referral.

CHILD CARE SERVICES Canada Revenue Agency (CRA) - Universal Child (800) 387-1193 The UCCB payment is to be paid on behalf of children www.cra-arc.gc.ca/benefits/uccb/menu- Care Benefit (UCCB) under the age of 6 years in instalments of $100 per e.html month per child. Child Care Info Peel (905) 890-9432 Information about child care in Peel Region www.cdrcp.com/ccip.html Child Development Resource Connection Peel (905) 507-9368 Resource library, info on services for children with special www.cdrcp.com (CDRCP) needs, Ontario Early Years Centres Children’s Services Administration Office - Region (905) 791-1585 To apply for subsidized child care and community based www.region.peel.on.ca/childcar of Peel (888) 309-6640 programs for children with special needs Childcare Special Needs Access Point-Peel (905) 791-7800 Providing resources that help pre-school children with www.region.peel.on.ca (SNAP - Peel) (c/o Peel Region Children's ext 7627 special needs to participate in child care Services Division) Child Care Services - Region of Halton (905) 825-6000 Children with special needs; Preschool Integration www.region.halton.on.ca (866) 442-5866 services; Parent Infant program; Family and Community Behavioural Services

CHILDREN' S SERVICES/PAEDIATRICS Ability On Line Support Network (416) 650-6207 Free internet community where children/youth with www.abilityonline.org (866) 650-6207 disabilities/illness and their parents can meet others like Bandaides and Blackboards Resources about medical problems especially for kids www.lehman.cuny.edu/faculty/jfleitas/band aides Brainchild (c/o the Hospital for Sick Children) (416) 813-7974 Brainchild is a group of parents, families and friends who www.sickkids.on.ca/brainchild have the common experience of caring for a child with a brain tumour or who are survivors Canadian Network of Palliative Care for Children CNPCC is envisioned as a resource for those involved in www.cnpcc.ca (CNPCC) palliative and end-of-life care of children in Canada CanChild centre for Childhood Disability (905) 525-9140 Research addressing children and youth with disabilities www.canchild.ca Research, McMaster University ext 27850 and their families Child Health Network (CHN) for the GTA (416) 813-6137 The goal of the network is to develop a regional system to www.childhealthnetwork.com deliver high quality, accessible, family-centred care for mothers, newborns, children and youth. Membership is comprised of 19 hospitals and 9 CCACs

7 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Child and Family Services Advocacy Office (416) 325-5669 The Office listens, problem solves, mediates complaints, (800) 263-2841 negotiates with service providers or government officials, networks with the community and intercedes on behalf of children, youth or young adults when they cannot speak for themselves Erinoak (905) 820-7111 Halton & Peel Preschool Speech and Language www.erinoak.org (905) 855-3557 Programs; Central West Infant Hearing Program; (877) 374-6625 Multidisciplinary Therapy Services for children from infancy to 19 years of age (Assistive Devices Resource Services, Early Childhood Resource Services, Family Support Services, Medical Services, OT, PT, SLP); Preschool Autism Services (PAS) Geneva Centre for Autism (416) 322-7877 Geneva Centre provides information, resources and www.autism.net (866) 436-3829 support services to people in Ontario with autism Grieving Children at Seasons Centre (705) 721-5437 Programs for any child and his or her family who has www.grievingchildren.com experienced a loss through a death Hanen Centre (The) (416) 921-1073 Training programs and resources for professionals and www.hanen.org for parents of children with language delays. Hospital for Sick Children - About Kids Health Resources about kids health, e.g., advice on helping www.aboutkidshealth.ca infants in pain KIDSAID A safe place for kids to share and to help each other deal www.kidsaid.com with grief about any of their losses KidsProtect KidsProtect is a service of Medic Alert. It offers a www.medicalert.ca customized identification bracelet or necklet with an emergency hotline linked to the child's medical record Kids Help Phone or Kids Helpline (also known as (416) 586-5437 24/7 counselling, parent helpline, public education www.kidshelpphone.ca Jeunesse J'ecoute) (800) 668-6868 program Motherisk, Hospital for Sick Children (416) 813-6780 Provide authoritative information and guidance to www.motherisk.org pregnant or lactating women & healthcare providers regarding fetal risks Now I Lay Me Down To Sleep Volunteer professional photographers who take pictures www.nowilaymedowntosleep.org without charge for parents of dying infants Ontario Foundation for Visually Impaired Children (416) 767-5977 Provides early intervention services to infants and www.enablelink.org preschoolers who have visual disabilities Parent Books (416) 537-8334 Bookstore for parents www.parentbooks.com (800) 209-9182

8 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Paediatric Oncology Group of Ontario (POGO) (416) 592-1232 POGO works to ensure that all Ontario's children who www.pogo.ca have cancer to have equal access to state-of-the-art diagnosis, treatment and ancillary services, from diagnosis to palliation Paediatric Out-Patient Services (POPS), c/o THC - (416) 521-4120 POPS is a multidisciplinary assessment/treatment www.trilliumhealthcentre.org Areas served: Mississauga, Etobicoke West and program whose team includes occupational therapists, surrounding areas if doctor has admitting psychologists and speech and language pathologists. privileges. Provides assessment, diagnosis and treatment for preschoolers (2-5½yrs) who have developmental disabilities such as autism or Asperger's disorder. Peel Children's Centre (905) 795-3500 Provides comprehensive assessment and treatment www.peelcc.org services for children and youth (0-17 years) living in Peel, who are experiencing serious behavioural, social and/or emotional difficulties Peel Infant Development (PID) - THC (905) 564-7485 Assessment and screening, consultation, counselling and www.trilliumhealthcentre.org community education for infants and young children with developmental risks Rainbows for Children An international, not-for-profit organization that fosters www.rainbows.org emotional healing among children grieving a loss from a life-altering crisis Ronald McDonald House (416) 977-0458 Enhance the quality of life for out-of-town families with www.rmhtoronto.org seriously ill children through a caring and supportive 'home away from home'. SNOW Project (Special Needs Opportunity (416) 946-8301 The SNOW Project is a provider of online resources and Window) professional development opportunities for educators and parents of students with special needs The Lighthouse Program for Grieving Children - (905) 337-2333 Offers groups for children 3 to 18 years old and their Oakville families who are grieving the death of a loved one

EQUIPMENT Assistive Devices Program (ADP) (416) 327-8804 Run by the Ontario MoHLTC. ADP covers twelve www.health.gov.on.ca (800)268-6021 categories of equipment. Canadian Red Cross Society (905) 890-1000 Rent wheelchairs and walkers for a minimum fee. There www.redcross.ca (416) 236-3180 is also purchase subsidization for those who require (866) 811-1211 equipment on a permanent basis Independent Order of Odd Fellows - Humberdale (905) 857-2599 Loan out wheelchair, crutches, walkers, bed pans, canes, Rebekah Lodge 163, 24 Hesp Dr, Bolton (905) 584-9984 commodes, bath seats (short term loan)

9 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Peel Association for Handicapped Adults (PAHA) (905) 459-0272 Has sick room equipment for loan, wheelchairs and other (905) 793-7791 type of assistive devices Therapy Supplies (905) 569-1103 Peel CCAC contracted agency www.therapysupplies.com Tetra Society - Peel Chapter (905) 882-5611 Skilled volunteer engineers and design technicians help www.tetrasociety.org (877) 688-8762 to create assistive devices for people with disabilities For additional listings of medical equipment, please look up in the yellow Pages under the category of Home Health Services & Supplies

FINANCIAL ASSISTANCE Centre for Independent Living Centre in Toronto (416) 599-2458 Direct Funding Hotline for Self-Managed Attendant www.cilt.ca (CILT) Services (800) 354-9950 Children’s Wish Foundation (905) 831-9474 Fulfill a favorite wish for children afflicted with a high-risk, www.childrenswish.org (800) 700-4437 life-threatening illness Easter Seals Society of Ontario - Incontinence (416) 421-8377 Incontinence supplies grant program for children 3 to 18 www.easterseals.org Supplies Program for Children and Youth with (800) 268-6021 years of age; financial assistance towards the purchase Disabilities of eligible services and special equipment, priority is given to mobility and communication devices Enhanced Respite Funding - Funding for this (905) 567-7177 Up to $3500 per child, per year for medically fragile www.children.gov.on.ca program is provided by the Ministry of Children (877) 832-2818 and/or technologically dependent children under 18, living and Youth Services (MCYS) at home, whose care requires ongoing, frequent and time- consuming intervention on a 24-hour basis to ensure survival Jennifer Ashleigh Foundation (905) 852-1799 The Foundation assists Ontario children 21 years of age www.jenniferashleighfoundation.ca (905) 852-2375 or under who are chronically or seriously ill Pediatric Oncology Group of Ontario (POGO) (416) 592-1232 The POGO Financial Assistance Program provides relief www.pogo.ca (Contact: Tami by reimbursing families for some of the costs they incur Sterling) such as fodd away from home, babysitting for siblings left at home, travel to treating hospital, etc. President’s Choice Children’s Charity (416) 218-7918 Provides direct financial assistance in the purchase of www.presidentschoice.ca/en/ChildrensCha expensive mobility equipment, environmental rity modifications, physical therapy and more for children with Ontario March of Dimes - Home and Vehicle (905) 607-3463 Funding assistance for home and vehicle modification to www.dimes.on.ca Modification Program (877) 369-4867 all individuals, regardless of age, with disabilities and or impairments that restrict mobility Make a Wish Foundation (416) 223-2620 Enrich the lives of children with life-threatening medical www.wish.org conditions through its wish-granting work

10 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Monitoring for Health Program (Canadian (800) 361-0796 Reimburse 65% of the cost of test strips and lancets up www.diabetes.ca Diabetes Association) to an annual limit of $500 Muscular Dystrophy Association of Canada (416) 488-2699 I&R, equipment, peer support, social action, education, www.mdac.ca (MDAC) scholarship Ontario Disability Support Program (ODSP) - (905) 897-3100 Provides income support for people with disabilities and www.cfcs.gov.on.ca Ontario Ministry of Community and Social employment supports for people with disabilities who can Services (MCSS) and want to work Ontario Federation Cerebral Palsy (OFCP) (416) 244-9686 Assistive devices funding program for people with www.ofcp.on.ca ext 234 cerebral palsy Respite Funding - This funding source supports a This funding is coordinated through one of the following: respite provider going to the home of the client to Community Living Mississauga (CLM) (905) 542-2694, provide care and parent relief. The annual funding Brampton and Caledon Community Living (BCCL) (905) allocation is based upon the severity of the child's 453-8841 or Halton Support Services (HSS) (905) 849- disability and the need for relief. 8000 or (800) 600-2013 Sean Ryan Children's Fund, c/o Carol Ann or (905) 271-9232 Provide respite nursing funding to families of chronically ill Steve Ryan, 27 Briarwood Ave, Miss, L5G 3N4 or handicapped children Special Services at Home (SSAH) Program, SSAH Program provides support to individuals with a www.ssahcoalition.ca/appealinfo.htm administered by the Ministry of Community, disability who are living at home with their families, and to Family and Children Services families caring for a family member with a disability Ontario Works in Peel - Ontario Ministry of (905) 793-9200 Provides financial assistance to people in temporary www.region.peel.on.ca/ow/receiving/funera Community and Social Services (MCSS) (905) 451-6108 financial need, including assistance for funerals and ls.htm (After Hours) burials (discretionary benefit) Share the Warmth (STW) (416) 736-4671 Limited assistance to families, seniors, disabled or www.sharethewarmth.org Contact: Florabel terminally ill persons, in emergency circumstances or (905) 951-2300 facing utility service termination Caledon Comm Services Starlight Starbright Children's Foundation Canada (905) 752-7827 Provides a broad array of both in-hospital and out patient www.starlightcanada.org Ontario Chapter (800) 880-1004 programs designed to enhance the ability to cope with the stress of illness for seriously ill children and their families

Sunshine Dreams for Kids (800) 461-7935 Help fulfill dreams of kids who are challenged by severe www.sunshine.ca physical disabilities and life-threatening illnesses Support & Trustee Advisory Services, c/o (905) 453-8841 x Assist families in setting up workable trust funds for their www.supportandtrusteeadvisoryservices.c Community Living Mississauga 548 (Bram) or children who have a disability a (905) 564-2694 x 312 (Miss)

11 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website FUNERAL HOMES (Participants of the Expected Death at Home) Andrew's Community Funeral Centre (905) 456-8190 8190 Dixie Rd, Brampton, L6T 5N9 Contact person: Brian Williams Benisasia Funeral Home (905) 678-0467 3263 Derry Rd E, Mississauga, L4T 1A8 Contact person: Deborah Walters Brampton Mosque (905) 458-8778 8450 Torbram Rd, Brampton, L6T 4M9 Contact person: Jami Masjid Egan Funeral Home (905) 857-2213 203 Queen St S, Bolton, L7E 2C6 Lee Funeral Home (905) 826-1148 258 Queen St S, Streetsville, L5M 1L8 Contact person: George Sutherland MacKinnon & Bowes Ltd (416) 268-6736 162 Wickstead Ave, Toronto, M4G 2B6 Contact person: Allan Cole (800) 268-6736 Neweduk Funeral Home (905) 828-8000 1981 Dundas St W, Mississauga, L5K 1R2 Contact person: Bill Neweduk Oakview Funeral Home (905) 842-2252 56 Lakeshore Rd W, Oakville, L6K 1C7 Contact person: Don Clarke Scott Funeral Home (905) 272-4040 420 Dundas St E, Mississauga, L5A 1X5 Contact person: Chad VanDyk Scott Funeral Home (905) 451-1100 289 Main St N, Brampton Arborcare: Sandra Stafford (Bereavement Support Groups and Seminars) Scott Funeral Home (905) 851-2229 7776 Kipling Ave, Woodbridge, L4L 1Z2 Contact person: James Tomasek Skinner & Middlebrook (905) 278-5546 128 Lakeshore Rd E, Mississauga, L5G 1E4 Contact person: Scott Insley The Simple Alternative Funeral Centre (905) 602-1580 1535 South Gateway Rd, Mississauga, L4W 5J1 Contact person: Cecile de Bretan Tranquility Cremation Services (905) 855-7565 1840 Lakeshore Rd, Mississauga, L5J1J7 Contact person: Chris Silverthorne Turner & Porter (905) 279-7663 2180 Hurontario St, Mississauga, L5B 1M8 Contact person: Chad Vandyk Ward's Funeral Home (905) 451-2124 52 Main St N, Brampton, L6X 1N5 Contact person: Chris Rumsey Ward's Funeral Home (905) 844-3221 109 Reynolds St, Oakville, L6J 3K4 Contcat person: Lee Bingley

GENERAL INFORMATION Alzheimer Society of Peel - Brampton (905) 789-1306 Counselling, day programs, friendly visiting, Wandering www.alzheimerpeel.com (905) 792-1319 Person Registry, Resource Centre Alzheimer Society of Peel - Mississauga (905) 278-3667 Counselling, day programs, friendly visiting, Respite www.alzheimerpeel.com Nora's House, Wandering Person Registry Bereaved Families of Ontario - Halton/Peel and (905) 813-4337 Provide programs, services and resources to support www.bereavedfamilies.ca Orangeville District (877) 826-3566 bereaved families. Our focus is particularly on families who have experienced the death of a child. Brampton Multicultural Centre (905) 790-8482 Education and training, newcomers program, settlement www.bmccentre.org services, volunteer management Brampton Neighbourhood Resource Centre (905) 452-1262 I&R, employment services, language instruction for www.bnrc.org newcomers, settlement, youth and seniors' programs, resource library, outreach, families program, etc Breast Cancer Society of Canada (519) 336-5725 Online guide to breast health www.bcsc.ca (800) 567-8767

12 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Caledon Community Services (905) 951-2300 Senior support services, supportive housing, www.caledoncommunityservices.org (905) 584-9460 transportation, counselling, respite care, crisis support, (800) 985-2471 community information, Share the Warmth Canadian Breast Cancer Network (800) 685-8820 News updates on breast health, advocacy, info and www.cbcn.ca (613) 230-3044 resources for women dealing with breast cancer Canadian Cancer Society - Brampton, Caledon, (905) 451-4660 Telephone and face-to-face support, emotional support, www.cancer.ca Georgetown, Dufferin transportation, information and referral Canadian Cancer Society - Mississauga (905) 608-8411 Peer support, transportation www.cancer.ca Cancer Care Ontario (CCO) - 620 University Ave, (416) 971-9800 CCO is a planning and research organization that advises www.cancercare.on.ca Toronto, M5G 2L7 the Ontario government on all aspects of provincial cancer care, provides information to healthcare providers and decision-makers, and motivates better cancer system performance Cancer Information Line (888) 939-3333 To talk with a cancer information specialist Canadian Diabetes Association – Peel Region (416) 363-0177 Information, resources centre, peer support group, www.diabetes.ca (416) 408-7145 summer camps, volunteer, public education Canadian Hearing Society - Peel Regional Office (905) 608-0271 Hearing care counselling, information and resources, www.chs.ca (866) 603-7161 employment services, interpreter services, audiology, (905) 608-1691 hearing help classes, hearing aid program, technical (TTY) devices, public awareness Canadian National Institute for the Blind (CNIB) - (905) 275-5332 Counselling and referral, rehab teaching, technical aids, www.cnib.ca Ontario Central West (includes Hamilton, St. (888) 275-5332 library services, sight enhancement, orientation and Catharines, Mississauga, Brantford) (416) 486-2500 mobility training Candlelighters Childhood Cancer Foundation of (416) 489-6440 Family support kit, parent support group, bursary, www.candlelighters.ca Canada (800) 363-1062 advocacy, cancer library, teen network, childhood cancer research, back to school program Caring to the End of Life Website for anyone who needs info about palliative care www.caringtotheend.ca for cancer patients Caring Voices (416) 946-4501 One-stop-shop for anyone with a breast cancer diagnosis www.caringvoices.ca ext 5724 Catholic Children's Aid Society (CCAS) (416) 395-1500 Protect Catholic children age 16 and under from abuse www.ccas.toronto.on.ca and neglect Catholic Cross Cultural Services - Brampton (905) 457-7740 Counselling, support group, English classes, setttlement services, housing support, job search Catholic Cross Cultural Services - Mississauga (905) 273-4140 Counselling, English classes, job search workshop, settlement services, housing support Catholic Family Services of Peel Region, (905) 450-1608 Counselling programs, crisis support, information and www.cfspd.com Dufferin/Wellington Counties (888) 940-0584 referral, community awareness

13 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Child Development Resource Connection - Peel (905) 507-9360 Child care, resource library, info on services for children www.cdrcp.com with special needs, Early Years Centres Community Care Access Centre (CCAC) of Peel (905) 796-0040 In-home services, school health support services, long www.peel.ccac-ont.ca (888) 733-1177 term care, palliative care, I&R, case management Conseil Scolaire de District Catholique Centre (416) 397-6564 www.csdccs.edu.on.ca Sud (CSDCCS) (800) 274-3764 Conseil Scolaire Public de District du Centre Sud- (416) 614-0844 www.csdcso.on.ca Ouest (CSDCSO) Dianne's Mastectomy (905) 454-5710 Provide breast prosthesis, compression modification www.diannesmastectomy.com devices, compression stockings and sleeves, surgical and mastectomy bras Dixie Bloor Neighbourhood Centre (905) 629-1873 English classes, settlement services, employment www.dixiebloor.ca support, youth programs, senior's drop-ins Dufferin-Peel Catholic District School Board (905) 890-1221 www.dpcdsb.org (800) 387-9501 Durham End-of-Life Care Network Resource (905) 430-3308 Listings of resources and services to assist people facing www.datc.org Guide (800) 263-3877 end of life care issues (click on Resources) Epilepsy Brampton (905) 450-5283 Serving those in Brampton and North Peel with seizure www.epilepsyontario.org (800) 361-7204 disorders Epilepsy Mississauga (905) 803-0526 Non-profit, community-based organization serving those www.epilepsymississauga.com in Mississauga with seizure disorders Eprex Assistance Program (EPO) (877) 793-7739

Family Services of Peel - Brampton (905) 453-7890 6 free bereavement counselling sessions due to sudden www.fspeel.org death or loss and traumas (no wait list); individual, couple, family and group counselling Family Services of Peel - Mississauga (905) 270-2250 Immediate intervention services for those who are www.fspeel.org experiencing domestic violence, bereavement due to sudden death or loss and traumas (no wait list) Gabi's Wig Boutique (Credit Valley Cancer (905) 813-3845 Full service hair replacement and wig salon. Private www.gabiswigs.com Hospital, next to the Information Desk) (416) 787-3129 consultations to patients with all medical or cosmetic needs such as Alopecia and cancer Gilda's Club Greater Toronto - Pathways to (416) 214-9898 Gilda’s Club offers support and networking groups, www.gildasclubtoronto.org Wellness ext 500 lectures, workshops, and social events in a non- residential, home-like setting for those who been affected by cancer Hair We Are, Wigs and Hair Salon (905) 450-3587 Provide medical & fashion wigs, turbans, hats, scarves, (by appointment women's undershirts, body care products and full only) hairdressing services

14 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Halton Peel Palliative Care Network (HPPCN) (905) 827-8111 Hospice palliative care educational opportunities for care www.hppcn.ca/Resources/BrochuresPrint (800) 426-9666 providers and the public, palliative care consultations, Resources/tabid/168/Default.aspx directory of key community services, brochures and various resources, books and videos. Halton Peel Palliative Care Initiatives - Palliative (905) 827-8111 PCCs serve as a resource to assist staff in LTCFs, www.hppcn.ca Care Nurse Consultant (PCC) (800) 426-9666 Nursing agencies, Hospices, Day Programs, Supportive Housing and other organizations. Halton Support Services (HSS) (905) 849-8000 A community service for children and adults with www.haltonsupportservices.ca (800) 600-2013 developmental disabilities; Coordinated Intake for Developmental Services in Halton Hospice of Peel (905) 712-8119 Hospice services (case management, day hospice, in- www.hospiceofpeel.com home volunteer, bereavement support) India Rainbow Community Services of Peel (905) 454-2598 Adult day care program, meals on wheels, friendly www.indiarainbow.org (905) 275-2369 visiting, reassurance checks, caregiver support, (905) 507-6099 counselling, drop-in centre, support for homeless people (Adult Day Ctr) with mental illness Interim Place (905) 403-9691 Women shelters, counselling, crisis intervention and www.interimplace.com (905) 676-8515 support, support group, children's program, legal (905) 403-0864 advocacy, transitional housing and support program INTERLINK Community Cancer Nurse – Peel (416) 946-4590 Symptom management, education, information counselling, advocacy, referral Look Good Feel Better (800) 914-5665 Help women living with cancer learn special cosmetic www.lookgoodfeelbetter.ca techniques and hair alternatives Madonna’s The Plum Tree (WOHC-PMH) (905) 796-4462 Hairdressing, wigs, hair accessories, etc www.essential-hair.com Malton Neighbourhood Services (905) 677-6270 Non-profit organization providing settlement and www.mnsinfo.org community support services Medical Image of Canada (905) 338-2688 Full service salon specializing in wigs. Also is involved www.medicalimage.ca (866) 338-9447 with Wigs for Kids, not-for-profit organization providing hair replacement solutions for children Med Visit (Doctors On Call) (416) 631-3000 Physicians making house calls www.medvisit.ca Mississauga Community Legal Services (905) 896-2050 Provides free, confidential legal advice www.peellegalclinics.ca Mississauga Shrine Club (905) 828-6460 www.mississaugashrineclub.net Mobile Crisis of Peel (905) 278-9036 For adults 16 years and over with mental health issues. (888) 811-2222 Provide crisis services and crisis management

Muscular Dystrophy Association of Canada (416) 488-2699 I&R, equipment, peer support, chapter support, social www.mdac.ca (MDAC) (866) 687-2538 action, education, scholarship Multiple Sclerosis Society of Canada (MS) (905) 278-6186 Information and referral, education, support, advocacy, www.mssociety.ca/ontario funding

15 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Muslim Cancer Support Organization (MCSO) (905) 858-8959 Providing spiritual support, visiting the patient at home or (416) 414-9559 the hospital, providing transportation for chemotherapy (416) 208-7508 and radiation therapy sessions, doctors' appointments, help with grocery shopping, etc. Muslim Community Services (905) 790-8484 English classes, settlement services, employment (905) 790-1910 support, youth programs, seniors groups Nexus Youth Services (905) 795-3518 Counselling, support groups, advocacy, mental health North Peel & Dufferin Community Legal Services (905) 455-0160 Provides summary legal advice and legal representation www.peellegalclinics.ca for low income people in Brampton, Caledon & Dufferin Nucleus Independent Living (416) 620-0333 Supportive housing, Peel Attendant Outreach Program, www.nucleushousing.org Peel Respite Program Ontario Early Years Centres (866) 821-7770 A place for children up to 6 years of age and their www.ontarioearlyyears.ca parents, caregivers Ontario March of Dimes - Live in Caregiver (416) 425-3463 Help families to hire a qualified live-in caregiver. Each www.dimes.on.ca/programs Service ext 386 caregiver is specifically trained to assist with home management: shopping, house cleaning & meal preparation; Personal care: dressing, personal hygiene, mobility, and other activities of daily living Parents of Technologically Dependent Children of (519) 473-1598 2 respite homes that offer out-of-home respite for families www.ptdc.on.ca Ontario (PTDC) - Kids Country Club (Cambridge (866) 233-6966 of children described as medically fragile and/or and London) technologically dependent Peel Cheshire Home - Brampton (905) 450-5185 Supportive housing, community outreach and respite care to members of the community with a physical disability and/or acquired brain injury. Peel Cheshire Home - Streetsville (905) 826-6846 Group home that provides housing and care for adults with physical disabilities and brain injuries Peel Children's Aid Foundation (905) 363-6131 Child protection agency in Peel www.peelcas.org (888) 700-0996 Peel District School Board (905) 890-1099 www.peel.edu.on.ca (905) 890-0708 Peel Senior Link (905) 712-4413 Provides personal care and homemaking services for www.peelseniorlink.com seniors Private Moments Lingerie (Marion Klinnert: (905) 278-8055 Specializing in bra fitting Owner/Operator) Punjabi Community Health Centre (PCHC) (905) 301-2978 Punjabi food bank, parenting sessions, individual, couple www.pchealthcentre.com and family counselling, men's group, women's group, youth group Rapport Youth and Family Services (905) 455-4100 Youth counselling, counselling program for families at www.rapportyouth.com risk, youth drop-in centre, employment, education

16 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Support Group for Lesbian & Bisexual Women (416) 462-0456 www.gildasclubtoronto.org Living with Cancer, c/o Gilda's Club Greater (416) 214-9898 Toronto extension 503 Telehealth Ontario (866) 797-0000 Free, confidential telephone service to get health advice or www.health.gov.on.ca/english/public/progr general health information from an R.N. am/telehealth/telehealth_mn.html Toronto Palliative Care Network The prime directive of the network is to foster formal www.tpcn.ca relationships and on-going collaboration which coordinates an integrated and multi-disciplinary continuum of hospice palliative care. Truly You Wigs & Hair Replacement (905) 821-1092 Offers a caring and supportive environment for women www.trulyyouwigs.com (866) 605-9447 and children who have lost their hair due to permanent or temporary Alopecia, Chemotherapy treatments and hair thinning. Volunteer Centre of Peel (905) 306-0668 For people who wish to volunteer and for those who www.volunteerpeel.com require the service of volunteers Wellspring Halton-Peel (905) 257-1988 Provides a wide range of cancer support programs and www.wellspring.ca (877) 499-9904 services to serve the emotional, social, and informational needs of people living with cancer, and those who care for them. All programs are free. Willow Breast Cancer Support & Resources (416) 778-4082 Information and resources about breast cancer www.willow.org Services (888) 778-3100 Workplace Safety and Insurance Board (WSIB) (416) 344-4999 WSIB oversees Ontario's workplace safety education and www.wsib.on.ca (800) 465-5606 training system, provides disability benefits, monitors the quality of health care, and assists in early and safe return to work.

GOVERNMENT SERVICES Births, Deaths and Marriages - Office of the (416) 325-8305 Can download forms for birth, death and marriage www.cbs.gov.on.ca/mcbs/english/deaths.ht Registrar General of Ontario (800) 461-2156 certificates m Canada Mortgage and Housing Corporation (416) 221-2642 Canadian Housing Information Centre including RRAP-D www.cmhc-schl.gc.ca (800) 668-2642 (Residential Rehabilitation Assistance Program for Persons with Disabilities), the HASI (Home Adaptation for Seniors Independence Program) and the Emergency Repair Program to helps low-income homeowners, seniors or occupants in rural and remote areas pay for emergency repairs to keep their home safe.

17 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Citizenship and Immigration Canada / The Live-in (888) 242-2100 The Live-in Caregiver program brings qualified, www.cic.gc.ca Caregiver program temporary workers to Canada to provide live-in care for seniors when no one in Canada can fill the position. Department of Veterans Affairs Canada (DVA) (905) 755-8000 Disability pensions, veterans allowances, pension http://www.vac-acc.gc.ca (866) 522-2122 advocacy, health care (DVA) Last Post Fund (416) 932-1608 Funeral and burial benefits for eligible war veterans and www.lastpostfund.ca (800) 563-2508 peacetime disability pensioners Human Resources and Skills Development Employment Insurance, Labour programs, Canada www.hrsdc.gc.ca Canada (HRSDC) Student Loans Program, Youth Employment Strategy, Income Security Programs (OAS & CPP), SIN, Job Bank, Labour market, etc. Employment Insurance (EI) Compassionate Care (800) 206-7218 Paid benefits with leave of absence up to 6 weeks to www.hrsdc.gc.ca/asp/gateway.asp?hr=/en/ Benefits provide care for a seriously ill family member. Effective ei/types/compassionate_care.shtml&hs=ae June 11, 2006, the definition of "Family Member" has d been expanded to include a person such as a close friend or neighbour. A signed "Compassionate Care Benefits Attestation" is required from the gravely ill person or their representative. Canada Pension Plan (CPP) Disability Benefits (800) 277-9914 Benefits paid monthly to eligible persons whose disability www.hrsdc.gc.ca/asp/gateway.asp?hr=en/ is prolonged, expected to last 1 year or likely to result in ei/types/compassionate_care.shtml&hs=tyt death Canada Pension Plan (CPP) Survivors Benefits (800) 277-9914 There are 3 types of CPP survivor benefits: death benefit, www.hrsdc.gc.ca survivor pension and children's benefit. National Child Benefit (NCB) (800) 387-1193 National Child Benefit (NCB): Canada Child Tax Benefit www.nationalchildbenefit.ca (CCTB) and National Child Benefit Supplement (NCB) Ontario Ministry of Children and Youth Services (905) 567-7177 Provides funding for child welfare, family intervention www.children.gov.on.ca/CS/en/programs/d (MCYS) - Central West Regional Office: Serving (877) 832-2818 services, youth justice services, children's community efault.htm Halton, Peel, Waterloo and Wellington support services, children's mental health services, and child care. The Ministry offers a range of programs and services to children with special needs. MCYS - Thistletown Regional Centre TRE-ADD (416) 326-0612 TRE-ADD is a comprehensive community based and www.children.gov.on.ca/CS/en/programs/d (Treatment, Research and Education for Autism (Intake) residential treatment program that provides services for efault.htm and Developmental Disorders) (416) 326-0608 children and youth with extreme forms of Autism and (Reception) pervasive developmental disorders and their families. A (416) 326-0600 full range of services is available to families living in (General) Toronto, Peel and York Regions. Ontario Ministry of Citizenship and Immigration - (800) 910-1999 A comprehensive guide with information on government www.citizenship.gov.on.ca/seniors/english/ Ontario Seniors' Secretariat (OSS) and community services for seniors, their families and guide-directory.htm service providers (Seniors Directory of Programs/Svcs)

18 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Ontario Ministry of Community and Social (905) 567-7177 Serving Dufferin, Halton, Peel, Waterloo, Wellington www.cfcs.gov.on.ca Services (MCSS) - Central West Region (877) 832-2818 Special Services At Home (SSAH) - Funding is (905) 897-3100 SSAH program assist families who are caring for a child limited and a lengthy waitlist for funding is with a developmental or physical disability. Eligibility maintained by the Ministry applies to those under the age of 18 who have a physical disability, and those of any age with a developmental disability, who are living at home. Assistance for Children with Severe Disability (905) 567-7177 ACSD is an income tested funding program through www.cfcs.gov.on.ca (ACSD), formerly Handicapped Children's ext 341 Special Services At Home (SSAH) of the Ministry of Benefits (HCB) Community and Social Services (MCSS) for family relief & support services including recreational programs, extraordinary program fees, camp one-to-one support Ontario Disability Support Program (ODSP) (905) 897-3100 Provides income support for people with disabilities and www.cfcs.gov.on.ca (18 years and over) (800) 263-2841 employment supports for people with disabilities who can and want to work Ontario Ministry of Education and Training - (416) 325-2929 www.edu.gov.on.ca Special Education (800) 387-5514 Ontario Ministry of Health and Long Term Care (800) 268-6021 www.health.gov.on.ca (MOHLTC) Assistive Devices Program (ADP) & Home (416) 327-8804 Provide financial assistance for certain equipment for www.health.gov.on.ca Oxygen Program (HOP) (800) 268-6021 those who qualify Ontario Health Card (OHIP) Information (800) 268-1154 Ontario Health Insurance Plan www.health.gov.on.ca Ontario Drug Benefit (ODB) Program (416) 327-8109 For persons 65 and over, home care clients, residents of www.health.gov.on.ca (866) 811-9893 LTCF, people receiving professional services under Home Care, residents of homes for special care, persons receiving social assistance, Trillium Drug Program recipients, Palliative care drug coverage Trillium Drug Program (416) 327-3368 Income-based program to provide financial assistance to www.health.gov.on.ca (877) 234-4343 people who face unmanageable prescription drug expenses Ontario Ministry of Community Safety and (905) 874-3972 Office of the Chief Coroner is located at 26 Grenville St, www.mcscs.jus.gov.on.ca Correctional Services - Regional Coroner's Office Toronto, ON, M7A 2G9, tel: (416) 314-4000 Ontario Ministry of Health Promotion (416) 326-4846 This new Ministry is created on 29 June 2005. It helps www.mhp.gov.on.ca Ontarians lead healthier lives by delivering programs that promote healthy choices and healthy lifestyles Ontario Ministry of Municipal Affairs and Housing (416) 781-2451 Information about housing and municipal affairs www.mah.gov.on.ca (866) 220-2290 Legal Aid Ontario (LAO) - Ministry of the Attorney (416) 979-1446 Legal aid services www.legalaid.on.ca General of Ontario (800) 668-8258

19 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Office of the Public Guardian and Trustee (416) 314-2800 Power of attorney www.attorneygeneral.jus.gov.on.ca (Ministry of the Attorney General of Ontario) (800) 366-0385 Ontario Rental Housing Tribunal (416) 645-8080 Landlord and tenant inquiries www.orht.gov.on.ca (888) 332-3234 Ontario Ministry of Finance – Transportation for (905) 433-6000 Refund of retail sales tax on new or used licensed motor www.fin.gov.on.ca People with Physical Disabilities Refund Program (800) 263-7965 vehicles purchased or leased on a long term basis for the purpose of transporting a person with a permanent physical disability Canada Revenue Agency (CRA) – Federal (905) 566-6700 Medical Expense and Disability Tax Credits and www.cra-arc.gc.ca (800) 267-6999 Attendant Care Expense Deduction CRA - Universal Child Care Benefit (UCCB) (800) 387-1193 The UCCB payment is to be paid on behalf of children www.cra-arc.gc.ca/benefits/uccb/menu- under the age of 6 years in instalments of $100 per e.html month per child. Ministry of Labour - Ontario's Family Medical (416) 326-7160 Up to 8 weeks unpaid leave to provide care and support www.labour.gov.on.ca/english/es/fml_inde Leave (800) 531-5551 to a specified family member who is seriously ill with a x.html significant death occurring within a period of 26 weeks Ministry of Transportation of Ontario (MTO) (416) 235-2999 Accessible Parking Permit Program (formally known as www.mto.gov.on.ca Disabled Person Parking Permit) Statistics Canada (800) 263-1136 Census, Canadian Statistics, Communities profiles, Maps www.statcan.ca and geography, Publications Telehealth Ontario (866) 797-0000 Free, confidential telephone service to get health advice or www.health.gov.on.ca general health information from an R.N. What To Do When Someone Dies - Government Information and resources when there is a death occurs - Look www.gov.on.ca of Ontario Services under Personal Loss

HOSPICE Bethell House in Caledon (breaks ground in the Residential hospice opening in Caledon (late 2008) Run by Hospice Caledon fall of 2007) Carpenter Hospice - Burlington (905) 631-9994 Provides those who are dying and their families with high www.thecarpenterhospice.com quality palliative care in a home-like setting Casey House - Toronto (416) 962-7600 12 bed hospice for persons with AIDS ww.caseyhouse.com Ian Anderson House (Oakville) (905) 337-8004 6 bed cancer hospice providing end-of-life palliative care www.ianandersonhouse.com without charge for those who cannot receive round-the- clock care in their own homes Dorothy Ley Hospice (Etobicoke) (416) 626-0116 Assessment visit by R.N. with hospice palliative care www.dlhospice.org 170 Sherway Dr, Unit 3, M9C 1A6 experience, volunteer visiting, day respite, spiritual care, bereavement support and services

20 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Hospice Caledon (905) 951-3534 Breast cancer support group, bereavement support, www.hospicecaledon.ca (800) 305-7905 counselling, summer camp for kids who are dealing with grief, day program for palliative clients, Rainbows for children (grief support program), lending library Hospice Dufferin, 39 First St, Orangeville, L9W (519) 942-3313 Serves Caledon clients during their stay at Headwaters www.hospicedufferin.com 2E3 Hospital. Information service, lending library, palliative & bereavement support programs Hospice of Peel (905) 712-8119 Bereavement support and resources, offers advice and www.hospiceofpeel.com information to clients and caregivers Hospice Toronto (416) 364-1666 Home support services, support groups, bereavement www.hospicetoronto.ca support, volunteer services, respite, information, advocacy and consultation, transportation assistance, complementary therapies, etc Hospice Palliative Care Info Line (877) 203-4636 National initiative to increase awareness of hospice www.living-lessons.org palliative care. Linked to CHPCA Rose Cherry’s Home for Kids - Milton site (905) 878-1063 0-18 years: Overnight and day respite, recreation and www.rosecherryshome.ca (Children's hospice respite centre) (877) 406-7673 music therapy, Snoezelen, pet therapy (pending), volunteer programs Rose Cherry’s Home for Kids (RCHK) - (905) 878-1063 Provide a serene, non-institutional environment where www.rosecherryshome.ca Residential Hospice Palliative Care Program (877) 406-7673 terminally ill children can spend their last days with their (Program Coordinator: Deb Sloan; Program physical, psychological and spiritual needs met by Manager: Diane Stewart) expereienced and compassionate caregivers. VON Halton Hospice (905) 827-8000 Hospice volunteer visiting, bereavement services, www.vonhalton.com (800) 387-7127 palliative care nursing

HOSPITALS Bloorview Kids Rehab at 150 Kilgour Rd, Toronto, (416) 425-6220 New facility opened on 20 February 2006. Formerly www.bloorviewmacmillan.org M4G 1R8 (access off Bayview Ave) (800) 363-2440 Bloorview McMillan Children's Centre Credit Valley Hospital (CVH) Main Switchboard (905) 813-2200 Including the Carlo Fidani Peel Regional Cancer Centre www.cvh.on.ca and the Ambulatory Care Centre Credit Valley Hospital - Cancer Services Directory (905) 813-2200 On line extensive community resources & special support www.cvh.on.ca/directory/cancer_list.asp for Peel and Area services for people living with cancer CVH - Cardiopulmonary Department (905) 813-2712 Provides a broad range of diagnostic and therapeutic www.cvh.on.ca services for inpatient and outpatient referrals CVH - To find a Doctor (905) 813-3556 Physicians accepting new patients in Mississauga www.cvh.on.ca/community/doctor.htm CVH - Palliative Care 2C (905) 813-4332 www.cvh.on.ca

21 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website CVH - Carlo Fidani Outpatient Palliative Care (905) 813-4439 The Palliative Care Clinic is open to patients with cancer www.cvh.on.ca Clinic who may be suffering from uncontrolled symptoms, social or emotional distress, including the need to talk about goals CVH - Pain Management (905) 813-2388 www.cvh.on.ca CVH - Peel Regional Cancer Centre (905) 813-1100 Department of Haematology www.cvh.on.ca ext 5135 Halton Health Care Services - Milton District (905) 878-2383 Has Palliative Care Coordinator www.haltonhealthcare.com Hospital Site Halton Health Care Services - Oakville Trafalgar (905) 845-2571 Palliative Care Nurse Clinician (905) 338-4659 www.haltonhealthcare.com Memorial Hospital Hamilton Health Sciences Centre - Juravinski (905) 387-9495 Cancer Clinic Info Desk www.hrcc.on.ca Cancer Centre Hamilton Health Sciences Centre - McMaster (905) 521-2100 www.hamiltonhealthsciences.ca Hospital Headwaters Health Care Centre, Orangeville (519) 941-2410 www.headwatershealth.ca Joseph Brant Memorial Hospital in Burlington (905) 632-3730 Has Advance Practical Nurse (905) 632-3730 x 5743 Hospital for Sick Children (SickKids) (416) 813-1500 www.sickkids.on.ca SickKids, About Kids Health Family Resource Reliable information on topics influencing child health and www.aboutkidshealth.ca Centre family quality of life SickKids, Mother Risk Clinic (416) 813-6780 Drug information for pregnant or breastfeeding women www.motherisk.org SickKids, Palliative and Bereavement Care (416) 813-6905 Can access to an on-call doctor 24 hours a day www.sickkids.on.ca Service (416) 813-8332 SickKids, Poison Information Line (416) 813-5900 Operates 24/7 www.sickkids.ca/poisoninformationcentre

London Health Sciences Centre - London (519) 685-8622 Has a link to an online directory of more than 4000 www.lrcc.on.ca/community Regional Cancer Program cancer-related services in Canada Mount Sinai Hospital - The Temmy Latner Centre (416) 586-4800 Medical care in home or in hospital, counselling support, www.tlcpc.org for Palliative Care (TLCPC) ext 7885 Palliative care for children St. Joseph's Health Centre Toronto - Palliative & (416) 530-6704 A home-based Palliative Care Service which includes www.stjoe.on.ca Supportive Care Services physician coverage 24/7. Services are available for individuals in the Southwest Toronto area, including parts of mid and south Etobicoke Toronto Rehabilitation Institute - Queen Elizabeth (416) 597-3422 Toronto Rehab's complex continuing care program has www.torontorehab.com Centre - Palliative Care Service ext 2000 opened an expanded Palliative Care Service for terminally ill patients 18 years of age and older. Previous service served only those over 60 Trillium Health Centre - Mississauga Site (905) 848-7100 Has Palliative Care Social Worker www.trilliumhealthcentre.org

22 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website THC- Mississauga - Palliative Care Program Provide coverage The team consists of 10 GPs from the Mìssissauga south 24/7. Call the area, a palliative care nurse, a SW and a Chaplain. hospital and ask Patients who are under the care of this team will also be to page the able to have home visits to address issues such as pain palliative and symptom management. physician on call Trillium's Family Physician Referral Telephone (905) 848-7359 To find a doctor accepting new patients in Mississauga www.trilliumhealthcentre.org/health/findDo Hotline and South Etobicoke areas ctor.html Peel Infant Development (THC) (905) 564-7485 Offers family-centered intervention to Peel families of www.trilliumhealthcentre.org infants and young children (6 years of age and under) with developmental risks Peel Behavioural Services (THC - Specialized (905) 848-7279 For children over the age of 2, living in Peel and have a www.trilliumhealthcentre.org Children's Services) developmental disability, autism or PDD Sunnybrook and Women's College Health www.sunnybrookandwomens.on.ca Sciences Centre Orthopaedic & Arthritis Institute (416) 967-8500 Sunnybrook Campus (416) 480-6100 Women's College Hospital Ambulatory Care (416) 323-6400 University Health Network - Toronto General (416) 340-3131 www.uhn.ca Hospital (TGH) University Health Network - Toronto Western (416) 603-5800 Health Information Resource Centre (416) 603-6277 www.uhn.ca Hospital (TWH) University Health Network - Pain Management (416) 340-4800 www.uhn.ca/programs/pain_management/i ext 6184 ndex.asp University Health Network - Princess Margaret (416) 946-2135 www.uhn.ca/programs/psychosocial_oncol Hospital (PMH) Palliative Care Service ogy/index.asp WOHC, Brampton Civic Hospital (Bramalea (416 or 905) 494- Scheduled to open late 2007 www.williamoslerhc.on.ca Rd/Bovaird Dr) 2120 ext 22505 William Osler Health Centre (WOHC) - Etobicoke (416) 747-3400 www.williamoslerhc.on.ca Campus William Osler Health Centre - Georgetown Site (905) 873-0111 Has Palliative Care Nurse Clinician www.williamoslerhc.on.ca William Osler Health Centre, Peel Memorial (905) 451-1710 www.williamoslerhc.on.ca Hospital - Palliative Care ext 25440

23 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website MEALS ON WHEELS IN PEEL REGION AND SURROUNDING AREAS Meals for you Provides recipes, meal plans, tips and guides, cookbooks www.mealsforyou.com and nutritional information Meals Matter Non-commercial websitefor the public, educators and www.mealsmatter.org health professionals. Meal planner, cookbooks, recipe database, personalized interactive tools Meals On Wheels - Brampton (905) 453-4140 Area served: Brampton ext 3720 Meals On Wheels - Caledon (905) 857-7651 Hot and frozen meals, Volunteer visiting, Security checks, www.cmow.org (905) 584-2992 Congregate dining, books on wheels Meals On Wheels - Mississauga (905) 820-4026 Area served: Mississauga, c/o Red Cross Canadian Red Cross Society Toronto Region (416) 236-3180 www.redcross.ca Meals On Wheels Carefirst seniors and Community Services (416) 502-2323 Chinese MOW, Area served: Scarborough North www.carefirstseniors.com Association East York Meals On Wheels (416) 424-3322 www.leaside.info/mealsonwheels.html Meals Here and There (Toronto East) (416) 466-0587 Area served: Broadview/Danforth www.mealsonwheels.ca/east Meals On Wheels and More (416) 225-6041 Area served: North York Central; Yonge St to Sheppard Ave West Scott Mission Meals On Wheels (416) 532-2202 Area served: St Clair Ave W to College St; Yonge St to www.scottmission.com Old Weston Rd Senior Peoples' Resources in North Torornto (416) 481-6411 Area served: Toronto North www.sprint-homecare.ca (SPRINT) Meals On Wheels St. Christopher House, Older Adult Centre (416) 532-4828 Area served: Bloor St W to Lake Ontario; University Ave www.stchrishouse.org to Lansdowne & Jameson Ave. True Davidson Meals On Wheels (416) 752-9667 Area served: East York; Holland Ave to Danforth Ave; Victoria Park Ave to Coxwell Ave Villa Colombo Services for Seniors (416) 225-6041 Italian style lunch. Area served: Finch Ave to Bloor W; www.villacharities.com Jane St to Yonge St (North York) West Toronto Support Services for Seniors (416) 653-3535 Lansdowne Ave/Dupont St www.wtss.org Citizens & the Disabled Woodgreen Community Services (416) 469-5211 Area served: Toronto East; Pape Ave to Queen St E www.woodgreen.org Yee Hong Centre for Geriatric Care (416) 321-6333 Area served: Scarborough, Chinese MOW ww.yeehong.com Yorkminster Park MOW (416) 482-0549 Area served: Toronto North; Lawrence E to St Clair; Mt Pleasant Rd to Spadina Rd

24 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website MEDICAL LAB MDS Laboratory Services (416) 675-4530 Peel CCAC Contracted Lab www.mdsdx.com (877) 849-3637

MENTAL HEALTH SERVICES Canadian Mental Health Association (CMHA) - (905) 279-6295 www.cmhapeel.ca Peel Region Branch Access to Recovery Mental Health Case (905) 521-4006 Management (Mental Health Intake) Consumer/Survivor Support Network (905) 276-3302 Court Support Services (905) 456-4700 ext 5663 Outreach (Street Helpline Peel) (905) 848-4357 Free call from any payphone Peel Activities and Rehabilitation (PAR) (905) 796-9030 PAR North Club house (905) 270-6295 PAR South Club house Resource Centre (905) 451-2123 Youth Net Peel (905) 848-0123 www.youthnet.cmhapeel.ca Drugs and/or Alcohol (800) 565-8603 www.dart.on.ca Credit Valley Hospital, Alcohol and Drug (905) 813-4402 Initial assessment, treatment planning; Community www.cvh.on.ca Treatment Program treatment; Communiy Day/Evening treatment, Case management, Counselling, Inpatient treatment Canadian Mental Health Association (CMHA) - (905) 693-4270 Diversion and Court Support www.cmha-halton.ca Halton Region Branch Grace House Inc, 130 Cornwall Rd, Oakville, L6J (905) 844-4772 Group home, Support with housing www,gracehouse.netfirms.com 7V8 Halton Health Care Services Corporation, Mental (905) 845-2571 Case management, Counselling and Treatment, www.haltonhealthcare.com Health/Social Services Program Inpatient, Primary Day/Night Care Hope Place Women's Treatment Centre, 9605 (905) 875-3214 Initial assessment, Treatment planning. Community www.hopeplace.ca Hwy 25 North, RR3, Milton, L9T 2X7 treatment, Residential treatment North Halton Mental Health Clinics (NHMHC), 217 (905) 693-4240 Case management, Community Service Information and www,.region.halton.on.ca/health Main St E, Milton, L9T 1N9 Referral, Counselling and Treatment Support and Housing - Halton (SHH) (905) 845-9212 Case management, Peer and self-help initiative, Support with housing Supported Training and Rehabilitation in Diverse (905) 693-4252 Vocational, Employment Environments (STRIDE), 388 Main St E, Milton, ext 223 L9T 1P8 Children's Mental Health Ontario (CMHO) (416) 921-2109 CMHO works to improve the mental health and well-being www.kidsmentalhealth.ca of children, youth and their families

25 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Peel Addiction Assessment and Referral Centre (905) 629-1007 Initial assessment, treatment planning; Community (PAARC) treatment; Case Management, Problem Gambling Peel Children’s Centre (905) 451-5900 Fully accredited children's mental health centre offering a www.peelcc.org broad range of services for children and youth under age 18 such as counselling, respite, emotional support, Day Treatment programs, etc. Problem Gambling (888) 230-3505 Helping people with gambling addiction issues www.opgh.on.ca Mental Health Services Information Ontario (866) 531-2600 24/7 I&R re: mental health services and supports www.mhsio.on.ca (MHSIO) Trillium Health Centre (THC), 100 Queensway (905) 848-7586 Assertive Community Treatment Team, Case www.trilliumhealthcentre.org West, Mississauga, L5B 1B8 Management, I&R, Crisis Intervention, Inpatient, Counselling and Treatment

NURSING AGENCIES Bayshore (905) 896-0200 Peel CCAC Contracted Agency www.bayshore.ca CarePartners (905) 796-1350 Peel CCAC Contracted Agency www.carepartners.ca Saint Elizabeth Health Care (SEHC) (905) 275-2956 Peel CCAC Contracted Agency www.saintelizabeth.com Spectrum Health Care (905) 272-2271 Peel CCAC Contracted Agency www.spectrumhealthcare.com Victorian Order of Nurses (VON) (905) 821-3242 Peel CCAC Contracted Agency www.von.ca For additional listings of private nursing agencies, please look up in the Yellow Pages, under the category of Health and Personal Care

PERSONAL SUPPORT AGENCIES ProHome (905) 275-1449 Peel CCAC Contracted Agency www.prohome.ca Red Cross (905) 890-9458 Peel CCAC Contracted Agency www.redcross.ca SRT Med Staff (416) 968-0833 Peel CCAC Contracted Agency www.srtmedstaff.com Spectrum Health Care (905) 272-2271 Peel CCAC Contracted Agency www.spectrumhealthcare.com Victorian Order of Nurses (VON) (905) 821-3242 Peel CCAC Contracted Agency www.von.ca For additional listings of private nursing agencies, please look up in the Yellow Pages, under the category of Health and Personal Care

PHARMACIES Calea Ltd, 2785 Skymark Ave, Mississauga (905) 624-1234 Peel CCAC Contracted Agency. Very extensive palliative www.calea.ca meds stocked

26 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Pharmasave - Gunter Apothecary Inc, 102-15955 (905) 584-1010 Extensive Palliative Meds/Palliative Care Kits www.gunter.ca Airport Rd, Caledon East, L0N 1E0 (416) 859-4180 (cell) Shoppers Drug Mart, 1 Queensgate Blvd, Bolton, (905) 857-2031 Order extensive palliative meds as requested www.shoppersdrugmart.ca L7E 2X7 Pharma Plus Drug Mart, 18 Kensington Rd, (905) 792-2100 Order extensive palliative meds as requested www.pharmassist.ca Brampton, L6T 4S5 (Bramalea Medical Centre) Lakeridge Pharmacy, 5-456 Vodden St East, (905) 874-4288 Extensive Palliative Meds Stocked Brampton Pharma Plus Drug Mart, 380 Bovaird Dr, Unit 26, (905) 840-0660 Order extensive palliative meds as requested www.pharmassist.ca Brampton, L6Z 2N7 (Conestoga Square) Queen Lynch Pharmacy, 157 Queen St East, (905) 450-3500 Extensive Palliative Meds Stocked Brampton Shoppers Drug Mart, 180 Sandalwood Parkway, (905) 846-4700 Extensive Palliative Meds Stocked www.shoppersdrugmart.ca Brampton, L6Z 1Y4 (Heart Lake Town Centre) Springdale Pharmacy, 630 Peter Robertson Blvd, (905) 790-6800 Order extensive palliative meds as requested Brampton Lighthouse Pharmacy, 223 Lakeshore Rd East, (905) 278-0447 Extensive Palliative Meds Stocked Mississauga Pharmasave River Run Pharmacy, 1525 Bristol (905) 819-1999 Medication compounding for palliative care www.pharmasave.com Rd West, Mississauga, L5M 4Z1 Shoppers Drug Mart, 2225 Erin Mills Parkway, (905) 822-6621 Extensive Palliative Meds Stocked www.shoppersdrugmart.ca Mississauga, L5K 1T9 Shoppers Drug Mart, 700 Burnhamthorpe Rd E, (905) 279-1812 Not many extensive palliative meds stocked www.shoppersdrugmart.ca Mississauga, L4Y 2X3 Woodland Village Pharmacy, 3353 Credit (905) 279-5353 Extensive Palliative Meds Stocked Woodlands, Mississauga Robinson's IDA Pharmacy, 181 Queen St South, (905) 826-1115 Extensive Palliative Meds Stocked Streetsville

REGION OF PEEL SERVICES Access Peel (905) 791-7800 Information about programs and services provided by the www.region.peel.on.ca ext 4636 Region of Peel (888) 919-7800 Caledon (Town of) (905) 584-2272 www.town.caledon.on.ca City of Brampton (905) 874-2000 www.brampton.ca City of Mississauga (905) 896-5000 www.mississauga.ca

27 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Peel Cares (Region of Peel Outreach Team), also (905) 848-4357 Free call from any payphone. Outreach to those who are www.cmhapeel.ca known as Street Helpline Peel homeless or are almost homeless Peel Case Management (for Brampton, Caledon (905) 799-7700 and Mississauga) Peel Health (905) 799-7700 Focus on health protection, promotion and disease www.region.peel.on.ca/health/index.htm (888) 919-7800 prevention Peel Long Term Care (905) 799-7700 Residential LTC facilities, Adult day programs, MOWs, www.region.peel.on.ca/ltc Respite care Ontario Works - Social Services Department (905) 793-9200 Provides temporary financial assistance for people in www.region.peel.on.ca/ow short-term need Peel Children’s Services (905) 791-1585 Plans and administers a region wide child care system; www.region.peel.on.ca/childcar/index.htm operates 11 child care centres For info on Child Care choices and resources (905) 890-9432 Child Care Info Peel (888) 836-5550 For info on services in Peel for Children, Families (905) 890-1724 Community Info Peel and People with Developmental Disabilities (888) 836-5550

Peel Access to Housing (PATH) (905) 453-1300 Subsidized housing, referrals and resources regarding www.region.peel.on.ca/housing/index.htm (905) 453-4800 shelters and social housing Programs for Pregnant Women and Teens (905) 799-7700 The mission is to reduce the incidence of low birth weight www.peelregion.ca babies by offering free comprehensive services that promote health pregnancies, healthy education, nutrition and social support to pregnant women Success by 6 Peel (905) 602-3650 Non-profit, community-based initiative partnership with www.successby6peel.ca the United Way of Peel Region to ensure that children have the best possible start in life. Transhelp (905) 791-1015 Transportation for those who are unable to use www.region.peel.on.ca/transhlp conventional transit

RECREATION Bloorview MacMillan Children's Centre (416) 425-6220 www.bloorviewmacmillan.on.ca Brampton Parks & Recreation (905) 874-2300 www.brampton.ca Caledon (Town of) Recreation & Parks (905) 584-2272 www.town.caledon.on.ca/parks_facilities_a renas.html Camp Awakening (416) 487-8400 Camp Couchiching - Cystic Fibrosis (416) 769-2233 www.campcouchiching.com Camp Oochigeas - Cancer (416) 961-6624 www.ooch.org

28 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Camp Trillium - Childhood Cancer Support (905) 527-1992 Offer a variety of summer and year round programs for www.camptrillium.com/intro.html Centre, 200 Main St W, Hamilton, L8P 4Y4 (888) 999-2267 children and their families Easter Seals Society (416) 421-8377 For Ontario families of children with disabilities including www.easterseals.org advocacy advice and support services Erinoak (905) 821-7111 Helping children with special needs www.erinoak.org March of Dimes (age 18 and up) (416) 425-3463 www.dimes.on.ca/asp/home.asp (800) 263-3463 Mississauga Parks & Recreation (905) 896-5342 www.mississauga.ca Reach for the Rainbow (RFTR) (416) 503-0088 Provide integrated recreational, respite and outreach www.reach.on.ca opportunities for children and young adults with developmental and physical disabilities across Ontario YMCA - Mississauga (905) 897-9622 www.ymcatoronto.org YMCA - Brampton (905) 451-1400

REHABILITATION SERVICES COTA Health (416) 785-9230 Peel CCAC Contracted Agency www.cotahealth.ca Community Rehab (905) 455-1863 Peel CCAC Contracted Agency www.commrehab.com Erinoak (905) 820-7111 Peel CCAC Contracted Agency www.erinoak.org Heaman Communication Services Inc (877) 877-4757 Peel CCAC Contracted Agency For additional listings of private rehab agencies, please look up in the Yellow Pages, under the category of Health and Personal Care - Rehabilitation Services

RESPITE Respite Services Select the Region Respiteservices.com is comprised of agencies funded by www.respiteservices.com needed for the Ministry of Community and Social Services and the further info Ministry of Children and Youth Services Bloorview Kids Rehab (416) 425-6220 www.bloorviewmacmillan.org Brampton Caledon Community Living (ERF) (905) 453-8841 www.bccinet.com Community Living Mississauga (ERF) (905) 542-2694 www.cimiss.on.ca/index.asp Darling (The) Home for Kids - A Children's (905) 878-7673 Provide 24/7 paediatric hospice care and respite services www.darlinghomeforkids.ca Hospice/Respite Centre - 5657, 15t Side Rd, (877) 406-7673 to families who have children with life-threatening illness Milton, ON, L9T 2X7 requiring complex and/or technology-dependent care. Parents are charged $25/day for an overnight respite stay and $15/day for the day program Erinoak (ERF) (905) 820-7111 www.erinoak.org

29 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Halton Support Services (HSS) - Respite Program (905) 849-8000 Provide respite both in and out of the family home; www.haltonsupportservices.ca (800) 600-2013 funding to families to assist with the cost of respite Kerry's Place Autism Services (Central West) (905) 457-8711 www.kerrysplace.org Kids Country Club – Cambridge (ERF) (866) 233-6966 www.ptdc.on.ca Mary Centre of the Archdiocese of Toronto (416) 630-5533 Provides relief to caregivers and families in the York, Peel www.marycentre.com and Toronto region Oaklands (Oakville) (905) 337-95511 Rose Cherry’s Home for Kids (ERF) (905) 878-1063 Has residential hospice palliative care program where www.rosecherryshome.ca terminally ill children can spend their last days with their physical, psychological and spiritual needs met by experienced and compassionate caregivers.

SUPPLIERS Diapers Etc Factory Outlet Store (Brampton) (905) 450-1955 Diapers Direct (Mississauga) (905) 270-8888 Carry a full line of incontinence products KCI Medical (905) 565-7187 VAC® Therapy, wound care surfaces, vascular care, www.kci1.com (800) 668-5403 bariatric support ™, Critical Care Therapy ™ KINO Mobility Inc (416) 635-5873 Van conversion, driving controls and systems, lifts, ramps www.kinomobility.com (888) 495-4455 and accessories, and securement systems Medical Mart Home Health Care (905) 624-2011 Medical and home care equipment such as incontinence www.medimart.com (800) 397-4780 products, lift chairs, hospital beds, etc Medigas (416) 365-1700 Home medical and rehabilitation equipment, Home www.medigas.com (416) 365-1050 Oxygen Therapy, Sleep Disorders Therapy. Authorized vendor for ADP, WSIB and DVA Motion Specialties (905) 795-0400 Wheelchairs, seating devices, stairlifts, etc. themotiongroup.com Ontario Ostomy Supply Ltd. (416) 298-8500 Retail and wholesale centre for all brands of ostomy www.ostomyweb.com (800) 387-5150 supplies ProResp/ProHealth - Credit Valley ProHealth (905) 273-7277 Oxygen, mobility aids, ostomy supplies, incontinence www.proresp.com products, stockings ProResp/ProHealth - Trillium ProHealth (Home (905) 273-7377 Respiratory products www.proresp.com Oxygen and Respiratory Therapy Services) Shoppers Home Health Care, 1 Kennedy Rd S, (905) 455-5939 Home health care products and services including van www.shoppersdrugmart.ca Brampton, L6W 3C9 (Queen/Kennedy) (800) 746-7737 conversion for wheelchair accessibility Shoppers Home Health Care, Applewood Plaza, (905) 281-0166 Home health care products and services including van www.shoppersdrugmart.ca 1077 North Service Rd, Miss, L4Y 1A6 (800) 746-7737 conversion for wheelchair accessibility Silver Cross Brampton (905) 789-1350 All types of medical equipment, new, used and recycled. www.silvercross.com (866) 268-1883 Registered ADP vendor

30 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website The Casket Store (416) 251-1167 Supplier of caskets and other funeral accessories such www.casketstoretoronto.com (877) 553-9512 as flowers, urns, markers, monuments, etc. Vital Aire Health Care (905) 890-7100 Respiratory home care products and hospital products www.vitalaire.ca (800) 567-0202

TRANSPORTATION Ambulance Non-Emergency (Brampton) (905) 459-3424 (800) 668-7821 Ambulance Non-Emergency (Mississauga) (905) 844-4242 (800) 668-7821 Caledon Community Services (905) 584-9460 www.caledoncommunityservices.org Canadian Cancer Society (905) 608-8411 Transportation provided by volunteers for cancer patients www.cancer.ca (905) 451-4460 only Canadian Red Cross, Peel Region (905) 452-7118 For non-emergency medical appointments only, must be www.redcross.ca (905) 890-0704 booked 7 days prior to appointment date, limit 3 rides per ext 299 week Canadian Red Cross, Peel Region - Dialysis (905) 890-0704 For Peel residents who regularly attend haemodialysis www.redcross.ca Transportation ext 299 treatment and unable to use conventional transportation Physically Handicapped Independent (416) 663-5544 Transportation for the mobility and cognitively impaired; Advancement Community Services (PHIACS) door to door service, wheelchair rental available Public Transit - Brampton (905) 874-2999 www.brampton.ca Public Transit - Mississauga (905) 615-5636 www.mississauga.ca Transhelp - Peel Region (905) 791-1015 www.region.peel.on.ca/transhelp/service/ht WheelTrans - Toronto Transit Commission (TTC) (416) 393-4636 www.city.toronto.on.ca

INTERNET RESOURCES Alliance of Professional Associations for (519) 433-4937 Palliative Care Team (OT, PT, SW, SLP and Dietetics) www.apacts.ca Community-Based Therapy Services (APACTS) Alzheimer Society of Canada (416) 488-8772 Information and resources with regards to Alzheimer's www.alzheimer.ca (800) 616-8816 disease American Academy of Pediatrics Resources about children's health, which includes www.aap.org/healthtopics/palliativecare.cf palliative care for children; prevention and management m of pain and stress in the Neonate. Association for Death Education and Counselling Professional organization dedicated to promoting www.adec.org (ADEC) excellence in death education, care of the dying, and bereavement counselling and support Association of Ottawa Anaesthesiologists www.anesthesia.org

31 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website BC Cancer Agency (BCCA) (604) 877-6000 Provides a comprehensive cancer control program for the www.bccancer.bc.ca people of BC including prevention, screening and early detection programs, research and education, and care and treatment Best Start: Ontario's Maternal, Newborn and Early (416) 408-2249 To promote the health of women and families, before, www.lifewithnewbaby.ca Child Development Resource Centre (800) 397-9567 during and after pregnancy Canada Health Portal Offers health resources on seniors' health issues and www.chp-pcs.gc.ca concerns. It covers conditions & diseases, medications & medical treatments, abuse, death and dying, disability, fitness, mental health, nutrition and safety British (The) Pain Society Has a series of pain scales to assess with communicating www.britishpainsociety.org/pub_pain_scale areas of pain for people suffering with pain where English s.htm is not their first language. Canadian Caregiver Coalition (888) 866-2273 Useful materials and resources for caregivers www.ccc-ccan.ca Canadian Health Network Health topics from A to Z for everybody, provided by www.canadian-health-network.ca Public Health Agency of Canada Canadian Institutes of Health Research (CIHR) Institute of Cancer Research - A New Era in Canadian www.cihr-irsc.gc.ca/e/27756.html Palliative and End-of-Life Care Research Canadian Victorian Order of Nurses (VON) (613) 233-5694 Provides links and a caregiving section www.von.ca Canadian Virtual Hospice (866) 288-4803 An interactive network for people dealing with life- www.virtualhospice.ca threatening illness and loss (bilingual palliative care resource) Canadian Women's Health Network (204) 942-5500 Bilingual site for women's health information. It is updated www.cwhn.ca/indexeng.html (888) 818-9172 regularly to provide valuable information and resources on women's health. Caregiver Network Inc Information source for caregiver www.caregiver.ca Caring to the End of Life For anyone who needs information about palliative care www.caringtotheend.ca for cancer patients Caring Voices, c/o Princess Margaret Hospital, (416) 946-4501 Breast cancer patient one-stop-shop: to access current www.caringvoices.ca Breast Cancer Survivorship Program ext 5724 resources and up-to-date information on the disease; to connect with experts and each other to get support. Centre for Disease Control and Prevention (CDC) Health information www.cdc.gov Cross Cultural Health Care Program (CCHCP) (206) 860-0329 Resources, books, videos, links to organizations nation- www.xculture.org wide, comprehensive library pertaining to cross cultural health care. Department of Health and Human Services (HHS) (877) 696-6775 Health and social services information www.hhs.gov - (US) Disability Weblinks (c/o Social Development (800) 622-6232 A world of information for people with disabilities www.pwd-online.ca Canada)

32 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Drug Coverage in Ontario (416) 421-7833 Useful website about drug coverage in Ontario www.drugcoverage.ca/p_benefit_on.asp Exceptional Parent (EP) (800) 372-7368 On-line resources for parents and families of children with www.eparent.com disabilities, and professionals who work with them Generations (705) 322-6248 Canadian funeral home directory offering various support www.generations.on.ca (877) 322-6250 resources such as funeral FAQs, obituaries, online Canadian funeral homes, articles on grief, florist directory, a list of Canadian churches, family tree, etc. GriefWorks BC (604) 875-2741 Information about grief support for those dealing with the www.griefworksbc.com (877) 234-3322 loss of family members or friends and resources for bereavement support service providers Growth House Inc Access to the Internet's most comprehensive collection of www.growthhouse.org reviewed resources for end-of-life care Guide to Internet Resources for Cancer Aim of this site is to make it easier to find specific cancer www.cancerindex.org information quickly Health Canada A huge site with many resources devoted to Canadian www.hc-sc.gc.ca/hcs- health news and research sss/palliat/index_e.html Health Canada - Drug Product Database Active and discontinued drug product database www.hc-sc.gc.ca/hpb/drugs-dpd HealthFinder Online publications, databases, web sites on 1000 topics www.healthfinder.gov from US Department of Health and Human Svcs Hospice Palliative Care Info Line (877) 203-4636 Resources about hospice palliative care (resources for www.living-lessons.org the patient, caregiver and physicians) Ian Anderson Resource Centre (905) 337-3924 Providing support and information for end-of-life concerns www.iarc.ca and palliative care Intelihealth Information on medications, men's and women's health, www.intelihealth.com health living and more from John Hopkins University International Association for the Study of Pain Access to resources about pain and pain management www.iasp-pain.org (IASP) Mayo Health System Reliable and up-to-date on-line medical resources for www.mayoclinic.com patients and the general public Mental Health Services Information Ontario (866) 531-2600 24/7. Mental health services & supports. Information and www.mhsio.on.ca (MHSIO) Referral Merck Manual of Medical Information Home On-line medical resources www.merck.com/mmhe/index.html Edition Multicultural Health Communication Service Over 400 publications on health in a wide range of http://www.mhcs.health.nsw.gov.au/mhcs/l (Australia) languages and new publications are added regularly. anguages.html National Association for the Education of Young (800) 424-2460 Information and resources dedicated to early childhood www.naeyc.org Children (NAEYC) education National Cancer Institute (NCI) (800) 422-6237 Valuable cancer related health information for the general www.cancer.gov public

33 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website National Comprehensive Cancer Network (888) 909-6226 Resources for professionals and patients regarding www.nccn.org cancer treatment and good links to other websites National Hospice & Palliative Care Organization (800) 658-8898 Provide many links to hospices programs throughout www.nho.org (NHPCO) - Office located in Virginia, USA America and other organizations National Institute of Diabetes and Digestive and (800) 860-8747 Information, resources and links related to diabetes http://diabetes.niddk.nih.gov Kidney Diseases (NIDDK) National Institute of Health (NIH) NIH is a component of the US Dept of Health and Human www.nih.gov Services and is the nation's medical research agency

National Institute of Neurological Disorders and (800) 352-9424 Conducts and supports research on brain and nervous www.ninds.nih.gov/index.htm Stroke (NINDS) (301) 496-5751 system disorders National Library of Medicine Largest medical library and other medical resources www.nlm.nih.gov/medlineplus/encyclopedi a.html National Organization for Rare Disorders (800) 999-6673 Rare diseases database www.rarediseases.org Occupational Therapy Resource (OT Works) Canada's occupational therapy resource site www.otworks.ca Office of Rare Diseases (ORD) (301) 519-3194 Experienced information specialists to answer in English http://ord.aspensys.com/asp/resources/glo (888) 205-2311 os Spanish questions from the general public, including ssary_a-e.asp patients and their families, health care professionals and biomedical researchers On-Line Medical Dictionary (University of Searchable dictionary. It includes acronym, jargon, http://cancerweb.ncl.ac.uk/omd Newcastle) theory, standards, eponyms, history, convention, etc. Ontario Federation of Teaching Parents (OFTP) OFTP is a provincial home schooling support group www.ontariohomeschool.org Ontario Multicultural Calendar Click on Explanation of Religions www.multiculturalcalendar.com/tcm/valleyc ollege2006 Ontario Multifaith Council (OMC) (416) 422-1490 Resources on a broad spectrum of faith groups. Has a www.library.omc.ca (888) 837-0923 multifaith library. Palcare Network for York Region (905) 895-3628 Palliative care services for York Region. Has pain & www.palcarenetwork.org ext 270 symptom management helpline Palliative Care Integration Project (613) 549-6666 ESAS & PPS http://meds.queensu.ca/~palcare/index.ht ml Pallium Project The project is a collective of leaders and interested www.pallium.ca people who collaborate in developing tools, resources and strategic initiatives for hospice palliative care Parents Helping Parents (PHP) PHP is a family resource centre that benefits children of www.php.com all ages and backgrounds with special needs Parenting Special Needs An extensive web-based community resource for parents http://specialchildren.about.com of individuals with special needs Peel Community Information Database (PINET) Community resources in the Region of Peel http://peel.cioc.ca Peel Public Health (905) 799-7700 Offers a wide range of public health information www.region.peel.on.ca/health

34 Community Care Access Centres (CCACs) PALLIATIVE CARE SERVICES Community Resources & Support Services for Palliative Care

Name of Agency Telephone Brief Description of Services Website Physician's Choice Prefiltered health sites www.mdchoice.com Public Health Agency of Canada (800) 622-6232 Public health information resources. To order a copy of www.phac-aspc.gc.ca "Dare to Age Well", a CD-ROM of 54 publications about healthy aging Shelternet Provide reliable information for abused women in www.shelternet.ca Canada, and to find a shelter in the area Silent VOICE - Hearing Impaired (416) 463-1104 Non-profit organization for the deaf, provides special www.silentvoice.ca (416) 463-3928 assistance to deaf adults, sign language, family (TTY) communication, tax clinic programs, deaf culture Success by 6 Peel (905) 602-3650 Community-based initiative focuses on giving children the www.successby6peel.ca very best start in life. Toronto Community Connection (AKA the Blue 211 On-line resource of human services in GTA www.211toronto.ca Book) World Health Organization (WHO) Resources about cancer pain relief and palliative care in www.who.int/cancer/palliative/en children and other health-related topics York Region Community Services Directory (877) 464-9675 Available in many languages. Click on YorkLink. www.region.york.on.ca ext 2151 Comprehensive information resource of community service providers and related government agencies

A note of caution: Every effort has been taken to ensure that the information provided in this palliative care resource list is current and accurate as it could be. The information is provided in good faith and is not intended to promote nor to endorse any particular business and/or practice. The list also contains links to other sites. These links are provided as references to help users identify and locate other Internet resources that may be of interest. However, errors and omissions are inevitable. Your understanding and assistance in this matter is greatly appreciated. Last modified on June 22, 2007

35