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(PCMOSS) CASH DEPARTMENT ADVISORY NO. 03 Series of 2021 To

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(PCMOSS) CASH DEPARTMENT ADVISORY NO. 03 Series of 2021 To PAYMENT AND CURRENCY MANAGEMENT OPERATIONS SUB-SECTOR (PCMOSS) CASH DEPARTMENT ADVISORY NO. 03 Series of 2021 To : All Authorized Agent Banks (AABs) Subject : Revised Guidelines on Servicing of Deposit and Withdrawal Transactions In view of the approval of the President of the Republic of the Philippines in the Memorandum from the Executive Secretary, Office of the President dated 27 March on the imposition of the enhanced community quarantine (ECQ) in the National Capital Region (NCR) from 29 March to 4 April 2021, as well as the BSP work arrangements approved by the Governor on 28 March 2021, we advise all AABs that the Cash Department (CD) shall continue to serve the banks’ deposit and withdrawal transactions from 29-31 March 2021 under the following revised guidelines until the ECQ is lifted in NCR: A. Cash Deposit 1. Cash Department shall accept only UNFIT note deposits1 from AABs from 8:00 am to 2:00 pm based on the following schedule: 29 March 30 March 31 March BDO Citibank AUB LBP HSBC BDO Maybank PBB BOC PNB Philtrust Bank CTBC Security Bank Robinsons Bank PNB BPI RCBC Security Bank UCPB MBTC BPI Union Bank China Bank UCPB BOC Eastwest Phil. Veterans Bank DBP PS Bank MBTC 1 Over-the-counter banknote deposits of four (4) bundles or less shall not be accepted during the community quarantine period or until further notice by CD. 29 March 30 March 31 March PBCom Sterling Bank China Bank Savings Citibank Savings Bank Malayan Bank Security Savings Bank Standard Chartered Bank UCPB Savings Chinatrust Citystate Savings 3. By 12:00 nn of the day before the actual deposit date, except for deposits to be made on 29 March 2021, AABs are enjoined to send an e-mail notification containing the details of their cash deposit transactions for the following day. This advance notice is being required to provide CD adequate time to adjust the number of Accountable Officers should there be a significant increase in the expected volume of deposits. E-mails shall be sent to the following designated officers: Name Number E-mail Address Gerthrude Rizza P. Leopoldo 89884839/09178714977 [email protected] Ma. Clarissa S. Lopena 89884849/09063706551 [email protected] Renier B. Samson 89884849/09175742987 [email protected] Honeyleen A. Camacho 89884849/09175678070 [email protected] cc: Mark Jason A. Cagalingan 89884828/09175151980 [email protected] Jenny Gay N. Abliter 89884839/89974842 [email protected] 4. Acceptance of coin deposits shall be suspended in favor of banknote deposits, as the latter strategically facilitates compliance with cash-in-vault limit. B. Withdrawal Transaction2 1. AABs shall continue to submit their advance weekly withdrawal requests on Wednesday from 9:00 am to 11:00 am to the following designated officers and staff: Recipients E-mail Address To: Benson Ray E. Morales [email protected] Steffanie P. Maga [email protected] cc: Ruth C. Gonzaga [email protected] Rosario P. Layug-Rafael [email protected] 2 CD may issue new, verified, and/or unverified banknotes per Circular 931 Series of 2019 under Section 2.a. 2. Cash Order Slips (COS) are required to be submitted to CD by 10:00am. For COS concerns, bank representatives may contact the following CD personnel: Name Number E-mail Address Arianne Josephine B. Yanto 83511110/09178990948 [email protected] Arbee Jan S. Serafin 85186431/09266252132 [email protected] Arlene F. Clemente 89884852/09224422824 [email protected] Rolando U. Bermas 89884852/09175431128 [email protected] 3. Settlement of withdrawal with Philippine Payment and Settlement System (PhilPaSS) shall start at 9:00 am and end at 12:00 NN. PhilPaSS shall observe normal operating hours on 29-31 March 2021 from 9:00 a.m. to 6:00 p.m. (per PhilPaSS Advisory No. BPU-2020-109). 4. Servicing of cash withdrawals shall start from 9:00am until 3:00pm. 5. All AAB representatives and their armored vehicles must be at the loading bay on or before 1:30 pm and 2:00 pm, for deposits and withdrawals, respectively, to ensure that their cash requirements are served. C. Health, Safety and Sanitation Practices 1. AABs shall continuously employ various sanitation practices to ensure the health and safety of all cash handlers, including, but not limited to, misting or disinfectant spraying prior to placing of currency in vaults, 14-day cash quarantine in bank vaults, sanitation of banknotes through the use of shrink-wrapping machines with heat level set to the highest temperature (not lower than 100 degrees Celsius) for at least 40 seconds (20 seconds apart), and requiring cash handlers to wear gloves and other appropriate personal protective equipment (PPE). 2. Bank representatives shall be required to wear proper PPE, specifically face/ surgical mask and face shield, prior to their entry to the BSP Security Plant Complex, Quezon City and to strictly observe physical distancing at the loading bays. 3. All other security protocols, including thermal scanning, shall continue to be enforced by the Security Services Department (SSD), BSP. D. Cash Service Alliance (CSA) Electronic Facility To optimize circulation of banknotes during the period 29-31 March 2021 through depositing of unfit currency, all AABs are likewise enjoined to prioritize transactions through the Cash Service Alliance (CSA) electronic facility, which is open from 8:00 am to 12:00 NN. For your guidance. RUTH C. GONZAGA Director Cash Department 28 March 2021 .
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