IN Amsterdam

A BRIEF INTRODUCTION

IN Amsterdam provides a one-stop shop service for international companies and their highly skilled migrant employees, as well as for startup entrepreneurs, international students and scientific researchers. IN Amsterdam is a joint initiative of the cities of Amsterdam, Amstelveen, Almere, Diemen, Haarlem, Haarlemmermeer, Hilversum and Velsen, along with the Immigration and Naturalisation Service (IND). With simplified procedures, IN Amsterdam aims to better meet the needs of internationals working in the Amsterdam Area and the companies involved.

IN Amsterdam’s website (www.inamsterdam.com) contains a wealth of useful information for internationals, including our most frequently asked questions, covering essential topics from residence permits to finding a job, childcare, or an apartment. Stay up to date with the latest news and information from IN Amsterdam by subscribing to the newsletters via our website.

We hope that this booklet serves as a helpful tool for new international talent in the Amsterdam Area. Within it you will find general information on subjects such as public transportation, driving licences, healthcare, housing and important contact numbers. The second section of this booklet contains, amongst other things, information about 1 ––––– our strategic programme 'Open Amsterdam' and the cooperating cities. All of IN Amsterdam’s partners that offer convenient services are also included.

IN Amsterdam’s team is ready and able to answer questions and provide information on a wide range of topics and government services. Whether you’ve just arrived or made yourself at home, IN Amsterdam is here to help! Let us help you settle in, simply.

Sign up to the newsletter to stay tuned to what’s happening in town, from updates on Amsterdam’s bustling cultural life to information about city life for locals and invitations to informative seminars.

Sign up for our newsletter at www.iamsterdam.com/inamsterdamnewsletters

We hope you enjoy your stay in the Netherlands!

CONTACT US OR VISIT OUR WEBSITE

+31 (0)20 254 7999 [email protected] www.inamsterdam.com Index Starting

GETTING STARTED LISTINGS FROM OUR IN AMSTERDAM BUSINESS PARTNERS

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Starting in Amsterdam ...... 03 Childcare 76 ––– Facts & Figures ...... 04 Community ...... 76 ––– Language ...... 05 Co-working ...... 76 ––– Arrival Checklist 06 Employment ...... 77 Living in Amsterdam 07 Family services 77 ––– Housing ...... 08 Finance ...... 78 ––– Getting Around 11 Health ...... 78 ––– Driving Licence ...... 13 Housing 79 ––– Healthcare System 16 Language ...... 80 ––– amsterdam inbusiness ...... 20 Legal services ...... 82 Working in Amsterdam 22 Media ...... 83 ––– Finding Work 23 Relocation ...... 84 ––– 30% Tax Reimbursement Ruling . 26 Tax ...... 84 Learning in Amsterdam 27 Transportation ...... 85 ––– Local Dutch Education 28 Utilities ...... 85 ––– International Education . . . . . 30 ––– Higher Education 32 ––– ACCESS ...... 33 ––– Students ...... 34 Frequently Asked Questions 40 Public Holidays 2017 ...... 42 Amsterdam Metropolitan Area . . . 43 Open Amsterdam ...... 44 ––– Amsterdam ...... 46 ––– Almere ...... 48 ––– Amstelveen ...... 52 ––– Diemen 54 ––– Haarlem ...... 56 ––– Haarlemmermeer 58 ––– Hilversum ...... 60 ––– Velsen 62 Amsterdam City Hall & Districts . . . 64 International Groups & Clubs 66 Partnership Programme ...... 73 Essential Numbers & Resources . . . 88 IN Amsterdam Contact Details . . . 91 Facts and Figures Language

A CITY OF CANALS HELPFUL WORDS AND PHRASES

Founded in the late 12th century, Amsterdam’s name originates from a dam on the The majority of Amsterdam’s residents speak English well and are often fluent in one or Amstel River. The city is also often called the ‘Venice of the North’ due to its many two languages on top of that. One can usually get by effortlessly in Amsterdam without canals. knowing a word of Dutch. For those keen to try, learning a few words or phrases will always go a long way with the locals.

AMSTERDAM IN NUMBERS Tip: the Dutch ‘g’ is normally pronounced mid-throat, sounding similar to the ‘ch’ 834,713 Residents 180 Nationalities Last Updated: October 2017 in loch or Bach.

2,388,318 Inhabitants in the Amsterdam Metropolitan Area –––

58% of people cycle daily 881,000 Bicycles (Estimated) SPREEKT U ENGELS? JA ("yah") Do you speak English? Yes 1,281 Bridges 80 Bridges in the Canal Ring 165 Canals HALLO NEE ("nay") ––––– 4 Hello No 5 ––––– 40 Parks 213 Trams 9 Ferry routes 2,500 Houseboats GOEDEMORGEN LEKKER Good morning Tasty 8 Wooden Drawbridges 8 Windmills 32 Markets 6,159 Shops

GOEDEMIDDAG MOOI Good afternoon Lovely 654 Gable Stones 8,863 16th, 17th and 18th Century Buildings

GOEDENAVOND GEZELLIG 42 Historic Church Organs 23 Paintings by Rembrandt Good evening Cosy

DAG OR DOEI (informal; "do-wee") INGANG 207 140 Paintings by Van Gogh Wax Statues at Madame Tussauds Goodbye Entrance

44 Museums 9,000 Concerts and Theatrical Performances Per Year PARDON UITGANG Excuse me Exit

141 Art Galleries 25 Concerts and Theatrical Performances Per Day DANK U OPEN Thank you Open

900 Species of Animal at Artis Royal Zoo ALSTUBLIEFT ("alst-u-bleeft") GESLOTEN Please Closed Arrival Checklist Living

GETTING STARTED

Moving to another country can be an overwhelming experience, however proper organisation can help make it a smooth process. Below is our basic checklist to help you once you’ve arrived in the Netherlands.

More detailed information about all the items below can be found in this booklet and on our website: www.inamsterdam.com

MANDATORY ON ARRIVAL

Register with the local municipality Collect and/or arrange residence permit and/or work permit * Arrange local health insurance Get a tuberculosis screening (only obligatory for people ––––– 6 from specific countries. For more information, see page 18)

* Only mandatory if you’re from outside of the EU

OPTIONAL ON ARRIVAL

Arrange a local bank account Register with your local embassy or consulate Obtain a driving licence or exchange your current licence Get connected: arrange telecom, internet and utilities Register with a local doctor and dentist Find short-term/long-term accommodation Investigate schooling/childcare possibilities

SETTLING IN

Learn the local language Join a group, club or association to meet people Get active in the local and/or international community Housing FURTHER INFORMATION

www.iamsterdam.com/housing

HOUSE HUNTING It is important for everyone who buys or rents a home in the Amsterdam Area to know what their rights are. What do you do if there is a conflict with your landlord? What are your rights? Finding a place to live in the Amsterdam Area can be a challenge. However, with research and the right advice, you can find your perfect home. WHAT TO LOOK OUT FOR WHEN RENTING ––– The supply of residential accommodation in the Amsterdam Area fluctuates greatly. RENTING IN THE PRIVATE SECTOR At times there is a shortage of housing, which can lead to elevated rental prices. It is therefore important to know your rights. Always make sure to read your tenancy The most common option for internationals is renting property in the private sector. agreement carefully before signing; six months into the contract many rights may have Private rental accommodation is not subsidised and there are no pre-conditions for your or could soon expire. Should anything go wrong, the Dutch law has many rules in place eligibility. In most cases, however, you will need a residence permit. To help find a rental to protect you as a tenant. For example, a landlord cannot simply evict you from your property, we suggest you try: home. If you do not reach an agreement, only a court can terminate the lease.

Online housing sites. In the private sector, landlords usually ask for a deposit, which is typically the equivalent Estate agents (makelaars). of one or two months’ rent. As for contracts, tenancy agreements can be concluded for Rooftrack. fixed periods of time. You should always read your tenancy agreement carefully. ––––– 8 Ask around in your network or check MVA (see below). 9 ––––– !WOON is an excellent contact for information relating to tenancy rights and people Websites as Marktplaats and Huurwoning (in Dutch) allow you to search listings from looking for housing. It is an independent organisation that offers free information, private owners and agencies. Pararius and Funda are available in English. Rooftrack advice and support regarding renting and housing. For advice on all rental matters, is an initiative from WoningNet and offers a wide range of available properties in the !WOON’s full contact information is available online at www.wooninfo.nl. You can ask non-subsidised rental market. Rooftrack’s website displays rental properties from both questions via their website or speak to an advisor in person by making an appointment housing corporations as well as professional property management firms in the cities of or visiting during their walk-in times. Remember to take your rental contract with you. Amsterdam, Almere, Haarlem and Utrecht. The Rooftrack website is free of charge and Source: !WOON. available in English.

www.huurwoningen.nl/in/amsterdam IN THE EVENT OF PROBLEMS WITH A LANDLORD www.pararius.com/english www.funda.nl/en In the Netherlands there is an independent organisation that deals with problems between www.expatica.com/nl/housing tenants and landlords: the Rent Tribunal (huurcommissie). The Rent Tribunal can also rule www.rooftrack.nl/en on disputes between you and your landlord. Further information: www.huurcommissie.nl.

When viewing a property, it is a good idea to prepare the necessary documents such as your passport and recent payslips. This speeds up the process and enhances your WHAT TO LOOK OUT FOR WHEN BUYING chances. Please be aware that internationals are sometimes targeted by housing scams and are advised to be cautious of any suspicious activity. If you are planning on staying in the Amsterdam Area for three years or more, you might want to buy a property. Despite strong competition in the current economic climate, you’ll find there are significant tax incentives and long-term benefits of owning your own home. If you want to buy a house or apartment, seek the advice of an expert. There are many Getting Around more financial and legal questions to consider than if you rent accommodation. For example, a financial advisor can work out what mortgage is best for you and what it will cost you. In addition, there are the so-called buyer’s costs (kosten koper). These are the costs you incur for things like the services of the estate agent, transfer costs, mortgage Travelling within the Amsterdam Area is straightforward and convenient. The easiest costs and transfer duty. way to get around is by bicycle, which is also preferred by locals and is an integral part of Dutch culture. There is an extensive transport network connecting city districts, and Makelaarsvereniging Amsterdam (MVA), founded in 1877, is the real estate association commuters can choose a variety of methods to reach their destination as efficiently as of Amsterdam, which is a professional association of estate agents active in the Amsterdam possible. This includes the train, tram, metro, bus and ferry. Area. It represents some 500 certified and experienced estate agents working in Amsterdam, Abcoude, Aalsmeer, Amstelveen, Hoofddorp, Diemen, Landsmeer, Ouderkerk aan de ––– Amstel, Uithoorn, Waterland, the Zaanstreek and Zwanenburg. PUBLIC TRANSPORT CHIP CARD (OV-chipkaart) MVA’s international estate agents specialise in helping internationals with the sale of a property or purchase of a new house. And, of course, they can also assist in rentals The public transport chip card (OV-chipkaart) is an electronic card with a built-in chip or lettings, valuations, or answer any other questions you may have about the housing for use on all public transport in Amsterdam and throughout the Netherlands, including market in the Amsterdam Area. In the Netherlands, an estate agent selling a property may buses, trams, trains and metros. never work as a buying agent on the same project, thus avoiding any conflicts of interest.

DID YOU KNOW. . . THE RIGHT CARD FOR YOU

––––– 10 As a tenant you have rights, regardless of what’s written in your contract/lease. The public transport chip card can be topped up with credit in euros, or you can buy 11 ––––– There are rules regarding rent control, furnishing and service charges. a single or season ticket. There are three different cards to choose from: anonymous Housing agencies in the Amsterdam Area must abide by the rules and can be held (anonieme), personalised (persoonlijke) and disposable: accountable if you are being overcharged. So-called temporary leases often aren’t actually temporary. You might not have to PERSONALISED CARD Buy online: www.ov-chipkaart.nl leave when your lease ends. Costs €7.50 and is valid for five years. You can make the landlord do the necessary maintenance. ANONYMOUS CARD Buy at the ticket office or station vending machines. You cannot be evicted from your home for starting legal procedures. Costs €7.50 and is valid for five years. Charging a key fee (sleutelgeld) is illegal. The departing tenant or landlord may ask DISPOSABLE CARD Buy at station vending machines or on the tram. A single journey you for this: do not pay. ticket can be used for one hour after validation. Day and multi-day tickets are also available. For more information, contact www.wooninfo.nl

REMEMBER TO CHECK IN AND CHECK OUT RECEIVE FREE LEGAL ADVICE AT THE NEW !WOON HELPDESK The most important tip for using your public transport chip card is to always remember to !WOON has now opened a weekly walk-in helpdesk at the IN Amsterdam check in and check out! At the start of your journey, hold your card up to the card reader office. Internationals are invited to make use of !WOON’s free information and until you see a green light and hear a beep. Do the same every time you leave the tram/ ask any questions they might have about tenancy rights in the Netherlands. bus/metro (also required if changing to another bus or tram). In buses and trams, card The walk-in helpdesk is currently open on Fridays from 12:00 until 13:30 at readers are located inside the vehicle next to each door. If travelling by metro or train, the IN Amsterdam office at WTC Amsterdam. Appointments are not required, you need to check in and check out at the card readers located on free-standing poles simply come along with your questions or concerns. near the entrance/exit of each station. If you forget to check out please see the website for advice on what to do. More info: www.ov-chipkaart.nl Driving Licence

BICYCLE In addition to maintaining good health, the flexibility of keeping to HITTING THE ROAD your own timetable, and the convenience of parking compared to that of a car, bicycling is the best way to navigate Amsterdam. If you intend to drive a car in the Netherlands, you will need to pay close attention to the rules pertaining to driving licences. If you plan to remain in the country for an TRAIN An efficient train network connects the entire Amsterdam Area, and trains extended period, you may need to exchange your current licence for a Dutch one. are also a convenient method when travelling around Amsterdam. Please note, this must be done before your current licence expires.

TRAM Trams are common in Amsterdam, with routes heading out from the centre ––– in all directions. Trams are ideal for short journeys around the city centre, as well as for travelling to other districts. VALIDITY OF YOUR DRIVING LICENCE

METRO Amsterdam's metro runs underneath the city centre and out to its As an international resident in the Netherlands, you can use your own driving licence surrounding areas. This can be a fast and efficient way to travel. for a certain period of time, after which you will be required to obtain a Dutch permit (rijbewijs): BUS Amsterdam operates a full bus network, which will take you anywhere. for EU/EFTA countries, licences are valid for ten years from the date of issue (those FERRY Behind Amsterdam Central Station, ferries hustle their way across the River licences issued after 19 January 2013 are valid for 15 years). ––––– 12 IJ, transporting passengers to and from various locations in the north of Amsterdam. for all other countries (including the Netherlands Antilles and Aruba) licences are 13 ––––– Some specialist ferries also travel along the river to other districts of the city. valid for six months from the date you register at your local municipality.

TAXI Taxis can be handy when travelling to and from the airport, at night when public transport has stopped running or when you’re running late. Depending on the CONDITIONS FOR EXCHANGE traffic during peak times, however, public transport may get you there even quicker. You can exchange your licence for a Dutch one if you meet ALL of the following conditions: MORE INFORMATION you live in the Netherlands and are registered with your local municipality. PUBLIC TRANSPORTATION (GVB) you are from the EU/EEA, Switzerland OR are from a country with a special en.gvb.nl & 0900 8011 agreement OR you receive the 30% tax ruling. you have a valid residence permit (unless you are a citizen of the EU, EEA or Swit- ROUTE PLANNING zerland). www.9292.nl/en your current driving licence is valid. your current driving licence, if issued in a country outside the EU, was issued after TRAINS being a resident of that country for at least 185 days. www.ns.nl/en & 030 751 5155 If you do not meet these conditions, you cannot directly exchange your licence for a TAXI Dutch one. This means you will need to take a standard theory and practical test at the www.iamsterdam.com/en/plan-your-trip/getting-around/taxis Central Office for Motor Vehicle Driver Testing (CBR). PROCEDURE AT THE MUNICIPALITY INTERNATIONAL DRIVING LICENCE

If you meet the above conditions for exchanging your driving licence, you must When you are in possession of a Dutch driving licence, you are also able to receive an submit your application at your local City Office (stadsloket) with the following: international driving licence.

colour passport photograph This can be done with two different agencies in the Netherlands: your foreign driving licence your residence permit unless you are a citizen of the EU/EEA or Switzerland RDW This agency can provide you with a proof of authenticity certificate stating proof of 30% tax ruling (if applicable) in English that your driving licence is authentic and valid. This process is carried certificate of fitness (see below) out by filling in a form online and paying an administration fee of €4.50.

An application for a Dutch driving licence costs €38.80 (2017 price) and must be paid in ANWB Through this agency you can buy an international driving licence booklet advance. The appraisal process takes approximately two weeks (you are not permitted at one of their offices. They make an official booklet with information and a stamp. to drive while your application is being processed). It is valid for one year and costs €18.95. Please note that for specific countries the international driving licence is not enough and additional documents may be required. CERTIFICATE OF FITNESS ––––– 14 15 ––––– You may be asked to provide a certificate of fitness (verklaring van geschiktheid), proving you are physically and psychologically fit to drive a vehicle. The certificate can MORE INFORMATION be obtained from IN Amsterdam or at your local municipality office. RDW The certificate is needed in the following cases: (Rijksdienst voor het Wegverkeer) The Government Road Transport Agency – RDW is available to answer questions over you have an EU/EEA or Switzerland driving licence with category C, CE, C1, D etc. the phone relating to the exchange of driving licences in English, you benefit from the 30% tax ruling Dutch and German. your driving licence is from the Netherlands Antilles or Aruba 0900-0739 and www.rdw.nl your driving licence is from one of the countries with a special agreement CBR You will need to send your certificate to the Central Office for Motor Vehicle Driver (Centraal Bureau van Rijvaardigheid) Central Office for Motor Testing (CBR). They will notify you when your certificate has been registered and let you Vehicle Driver Testing know whether you have to undergo an additional health check. After the registration 0900-0210 and www.cbr.nl you can apply for the driving licence exchange.

RIJBEWIJS General information in Dutch and English about driving. www.rijbewijs.nl Healthcare System

Dutch healthcare is among the best in the world, with people having access to ADDITIONAL INSURANCE advanced treatments and preventative care during all stages of their lives. Hospitals use the latest equipment and physicians are continually educated on the basis of the Not all health care services are covered by the standard package. You can opt to take latest insights from the scientific community. out additional insurance to cover, for example, physiotherapy or dental care. Additional insurance is not obligatory and you are not obliged to take out the standard package ––– and additional insurance with the same insurance company. Insurance companies are not obliged to accept everyone who applies for additional insurance. An insurance GENERAL INFORMATION company can refuse to accept you as a client or can ask you about your health before accepting you. General practitioners (huisarts) play an important role in the Dutch healthcare system; they are the first port of call if you have health problems. Patients are free to choose their own doctor. It is useful to choose one close to home. Doctors have their practices in residential areas and operate STANDARD HEALTH INSURANCE PREMIUM on an appointment system. If necessary, the doctor will refer patients to a specialist at a hospital. You pay a fixed, nominal premium to your insurance company for the standard health The health insurance system in the Netherlands is based on the principle of social insurance package. People on a low income may be eligible for a healthcare benefit to solidarity. Together, we all pay the overall cost of health care. Everyone contributes, for help pay for the cost of health insurance. Children under the age of 18 must have health example, to the cost of maternity care and geriatric care. insurance but do not pay any premiums for the standard package. Parents must register ––––– 16 their child with an insurance company within four months of their birth. 17 –––––

HEALTH INSURANCE Please note that employees on secondment may have social security agreements with their home countries exempting them from Dutch health insurance. Everyone who lives or works in the Netherlands is legally obliged to take out standard health insurance to cover the cost of, for example, consulting a general practitioner, hospital treatment and prescription medication. HEALTH INSURANCE ADVICE

The government decides on the coverage provided by the standard package. All insurers Call zorgverzekeringslijn.nl on 0800-646 4644 (a toll-free number) to ask questions offer the same standard package. Healthcare insurers are obliged to accept anyone who about the mandatory health insurance in the Netherlands, healthcare premiums or applies for the standard insurance package and must charge all policyholders the same debts due to your health insurance company. Alternatively, visit the bilingual website premium, regardless of their age or state of health. This ensures that every person is www.zorgverzekeringslijn.nl to find the health insurance answers you need or to receive protected against the financial risks of illness and hospital admission. direct advice about payment arrears.

You are free to choose from any health insurer (zorgverzekeraar) offering the basic package (basisverzekering) and can change insurers once a year by cancelling your previous insurer www.government.nl/topics/health-insurance/standard-health-insurance before 1 January and take out new insurance before 1 February. You will then be covered www.zorgverzekeringslijn.nl/coming-from-abroad with your new provider with retroactive effect from 1 January. If you sign up to a new Sociale Verzekeringsbank (www.svb.nl/int/en) for social security questions insurer before this date, they can also cancel your current policy on your behalf. To register EU Direct europa.eu/europedirect for health insurance, you will require a Citizen Service Number (burgerservicenummer/ College for Health Insurances +31 (020) 797 8555 for health insurance CSN). Please note: If you are not covered by Dutch health insurance, you risk being fined questions and billed retroactively for the months you were not insured. TUBERCULOSIS SCREENING

In some situations, a tuberculosis screening test may be required in order to complete immigration procedures, as mandated by the IND depending on the country you are moving from. Nationals from the following countries are exempt from the tuberculosis screening obligation:

Albania Greece Panama Andorra Grenada Paraguay Antigua and Barbuda Hungary Poland Argentina Honduras Portugal Armenia Iceland Qatar Australia Iran Romania Austria Iraq Samoa Bahamas Ireland San Marino Bahrain Israel Saudi Arabia Barbados Italy Serbia Belgium Jamaica Seychelles ––––– 18 Belize Japan Singapore 19 ––––– Bosnia & Herzegovina Jordan Slovakia Brazil Kuwait Slovenia MORE INFORMATION Bulgaria Latvia Spain Canada Lebanon St Kitts & Nevis If you hold the nationality of one of the countries on this list, Chile Libya St Lucia you do not have to undergo a tuberculosis (TB) test. Colombia Liechtenstein St Vincent & Comoros Lithuania The Grenadines Tuberculosis screenings for immigrants only take place by Costa Rica Luxembourg Suriname appointment. An appointment will be scheduled for you after you Croatia Macedonia Sweden have completed the 'Referral form TB test' and have sent it to the Cuba Maldives Switzerland Public Health Service (GGD) of Amsterdam. You will be notified of Cyprus Malta Syria your appointment by post. Czech Republic Mauritius Tonga Denmark Mexico Trinidad & Tobago If you have not received the form, you can find the form in English Dominica Monaco Tunisia on the Public Health Service's tuberculosis screening page, or call Egypt Montenegro Turkey 020-555 5240 for more information. (Mon-Fri 08:30 - 17:30). El Salvador Netherlands United Arab Emirates Estonia New Zealand United Kingdom The GGD tuberculosis examination is free of charge. Fiji Nicaragua United States of America It is not possible to complete an online form for the check up. Finland Niue Uruguay France Norway Venezuela www.ggd.amsterdam.nl/english/tuberculosis Germany Oman Yemen EXPANDING YOUR BUSINESS

––– amsterdam inbusiness is the official foreign investment agency of the Amsterdam Metropolitan Area (a cooperation between Amsterdam, Amstelveen, Almere and THE INVESTOR RELATION (IR) views and experiences concerning the Haarlemmermeer). We can help you create a convincing business case for setting up offices PROGRAMME provides free and investment climate in the Netherlands in the Amsterdam Metropolitan Area – and it’s all free, strictly confidential and without a confidential support for current investors, with the Dutch government. We collect hidden agenda. And our commitment does not end once you have set up a business in the and aims to make it easier for businesses your feedback, submit it to relevant Amsterdam Area: we strive to build a long-term relationship and are supportive in any phase to grow and thrive in the Netherlands. government departments and use it as of the development of your company. Here is what we can do for you: input for governmental decision-making. ––– TALENT ACCESS TO NETWORKS SETTING UP YOUR BUSINESS The IR Programme is here to help your With the IR Programme, you can gain company find the talent with the skills you access to dozens of national and regional By combining your data with ours, we can provide relevant information for your need for your operations. We make sure events organised each year, ranging organisation. Our services for organisations planning to set up in the Amsterdam any international employees have a soft from seminars and conferences to Metropolitan Area include: landing in the Netherlands, by assisting networking dinners, roundtable sessions with visas and work permits, providing and individual update meetings with cross-cultural advice and linking to representatives from the MARKET INTELLIGENCE TALENT international schools. Dutch government. ––––– 20 Providing specific data on markets and Tapping into the labour market through 21 ––––– industries in sectors such as aerospace, introductions to recruiters and/or networks RELEVANT PARTIES RESEARCH creative, fashion, financial and business and communities of professionals. The IR Programme can introduce you to The IR Programme is equipped to provide services, food, hotels, ICT, life sciences Dutch government organisations at the guidance on the network of public- and logistics. BUSINESS AND PARTNER national, regional and local levels and private partnerships that flourish in the NETWORKS bring you into contact with commercial Netherlands. For example, we can provide INVESTMENT CLIMATE Introductions to strategic partners, service providers, such as consultants, insight into R&D incentives and direction Providing information about the Dutch business networks/associations, knowledge agents, lawyers, and a wide variety of on partnerships to maximise incentives. legal, regulatory and fiscal framework, the institutions, tax authorities, governmental regional, national and international We also help link education, government labour market and available incentives. agencies and, if possible, potential clients. networks that are relevant to and business for assistance in everything Developing independent benchmark your company. from pooling talent to addressing the reports on salary levels, office rent, cost RELOCATION SUPPORT need for technical skills. of living, etc. for your European location Assistance in the search and selection of ACCESS TO SUBSIDIES study and/or supply-chain study. temporary, flexible and permanent office The IR Programme helps execute new BENCHMARKS space, including site visits. investment and development projects, The IR Programme can be a valuable FACT-FINDING VISITS find and apply for subsidies, and assist partner in helping you support Tailor-made fact-finding programmes to SUPPORT FOR INTERNATIONAL expanding companies in many other ways. your business case for expansion of gather information about the market, STAFF If you have any questions, our door is international activities in the Netherlands. availability of talent, business climate Apartment search for internationals (short always open. We provide tools and input for cost and and quality of service providers; or long stay), introductions to international location benchmarking, help recruit talent visits of potential office locations and schools, international clubs and referrals ADVOCACY and promote your company’s presence co-working spaces. to doctors, dentist, accountants, etc. The IR Programme serves as a channel in the Netherlands to increase company through which you can share your recognition and brand awareness. Working Finding Work

Whether you’ve moved for love or labour, finding a job in foreign lands is a challenge, but not impossible. Unemployment in the Netherlands is one of the lowest in the EU. Below are some tips for a successful job hunt.

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AMSTERDAM WORK

Amsterdam is an old European capital city with a modern outlook. As such, it offers plenty of unique opportunities for internationals looking to develop their career. There is a wide variety of job options to explore in many different fields and a rich vein of Amsterdam companies and international businesses established here, all looking to grow and flourish by hiring top talents from around the world. As well as major Dutch brands, some 3,000 international companies are established in the Amsterdam Metropolitan Area and that number is increasing annually.

For more information and to browse thousands of non-Dutch speaking positions in the Amsterdam Metropolitan Area check out: www.iamsterdam.com/work 23 –––––

NETWORK

For most people new to Amsterdam, places and faces will be unfamiliar. Overcoming this, get to know your environment and join a few groups to strike up professional networks (and make friends). It’s always easier to find a job through a close contact or by word-of-mouth. Amsterdam’s international community is surprisingly tight-knit, making for many likely encounters and acquaintances.

RECRUITMENT AGENCIES (uitzendbureaus)

Recruitment Agencies are located all over the city. Like anywhere, there are agencies that specialise in temporary positions, meaning one can find work quite quickly, as well as those for more permanent roles. Also, there are several agencies who recruit for vacancies that do not require Dutch. A comprehensive list of such agencies can be found on the IN Amsterdam website and are listed in the Partner section of this booklet under “Employment”. INTERNET ACCOMPANYING PARTNERS

The internet is the most common avenue for job seekers, not only for searching and If you're moving or have recently moved to the Netherlands to accompany your part- registering your details but also to keep up to date with prospective employers. Most ner, it's crucially important that you feel just as happy and settled in your new country agencies regularly post vacancies on their sites, and if you are registered with them, as they do. they will contact you to alert you to new opportunities. If you prefer the direct route, job search engines such as the Nationale Vacature Bank (in Dutch), Intermediair and IN Amsterdam is more than familiar with the hurdles facing people in your position, and Monsterboard are user friendly, invaluable resources. Alternatively, check out the is there to offer support, advice and guidance at every advice and guidance at every websites of the international companies and organisations that have local headquarters stage of your journey. in the Netherlands for their job postings. www.iamsterdam.com/en/work/employment-in-amsterdam/accompanying-partners

UWV: PUBLIC EMPLOYMENT SERVICE

The public employment service, UWV WERKbedrijf, plays an important role ADDITIONAL EMPLOYMENT INFORMATION in the Dutch labour market. There are branches located throughout the city with specialists on hand to offer advice and information to job seekers. Through an extensive UWV WERKBEDRIJF ––––– 24 network of partner sites and (temporary) employment agencies, most vacancies www.werk.nl (in Dutch only) 25 ––––– registered with these partners are also registered in the online job database of the UWV WERKbedrijf. Either drop by in person or search for vacancies online at werk.nl. EURES EURES specialises in pan-European job vacancies and is available in all major European languages TAKE INITIATIVE eures.europa.eu

It is not uncommon to apply for work at a particular company that currently has no I AMSTERDAM’S WORK PAGE vacancies with an unsolicited application. Employers often appreciate the initiative. www.iamsterdam.com/work You will need to first find a contact person at the company (e.g. in the human resources department), so that the application is addressed to a particular person. When Information and helpful advice for the partners and families of preparing to meet your new contact, have your CV and cover letter (motivatie) tailored international workers in the Netherlands to the local style. Tip: Dutch employers like seeing hobbies and additional interests. www.iamsterdam.com/en/work/employment-in-amsterdam/ accompanying-partners

COACHING Find IN Amsterdam partners listed under “Employment” in the back of this booklet for a list of recruitment agencies and There are many companies in the Amsterdam area offering coaching and training employment coaches services for English-speakers looking to improve their skills or re-evaluate their career goals and aspirations. Enlisting the help of a professional coach may be a good way to set your job related priorities and hear tips from an expert. A list of coaches can also be found in this booklet under the “Employment” section. 30% Tax Reimbursement Ruling Learning

The 30% reimbursement ruling (better known as the 30% ruling) is a tax advantage for highly skilled migrants moving to the Netherlands for a specific employment role. When the necessary conditions are met, the employer can grant a tax free allowance equivalent to 30% of the gross salary subject to Dutch payroll tax.

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From a tax perspective, the 30% ruling means that the salary agreed upon between the employee and employer may be reduced by 30%. In return, the employee should receive a 30% reduction as reimbursement for expenses. This is the most common way it is applied as it does not influence the salary burden for the employer. However, the employer is not obliged to pass on the advantage of the ruling to the employee. In practice the employer can partially or fully take the benefit.

The 30% ruling is equivalent to a maximum (effective) tax rate of approximately 36.4%. The resulting tax-free allowance is considered compensation for expenses that a for- eign employee experiences when working outside their home country. As of April 2011, ––––– 26 IN Amsterdam has been involved in an official cooperation with the Dutch Tax Adminis- tration Office (Belastingdienst) regarding the 30% ruling. Applications from companies that are part of the highly skilled migrant scheme of the IND can now be processed directly at IN Amsterdam. For a list of recognised companies please check the public register of recognised sponsors on the IND’s website (www.ind.nl).

QUESTIONS ABOUT THE 30% RULING

Contact the department for the 30% ruling of the Dutch Tax Administration Office:

088-154 2955 or 088-154 2862 Local Dutch Education

The Netherlands is renowned for having a strong, well-balanced education system. Why do nearly half of the internationals opt for Dutch local education? From the age of four, children go to primary school for eight years and then transfer to secondary school. There’s a greater selection of schools to choose from. They allow your child to integrate more easily in the local Dutch community. There are different types of primary schools; public schools and independently-­ Dutch education is of high quality according to the OECD. run state schools, all funded by the government. Schools can also have different Dutch schools receive state funding, making them more affordable (schools only educational approaches, so it's a good idea to read up on the schools and arrange ask for a parental contribution). a visit. Most schools organise information days (voorlichtingsdagen); details can be State funded newcomer classes for learning Dutch are offered to international found on the schools' websites. Many also accept private appointments. You can children aged between six and 18 years old. Some newcomer classes are even find a few handy tips on what to look out for when visiting a prospective school at offered to children at the age of four. www.iamsterdam.com/primaryschoolchecklist.

PRIMARY SCHOOLS

In the Netherlands, children start school as soon as they turn four. In Amsterdam and Haarlem, you will generally receive an enrolment form when your child is three. You can check enrolment policies for primary schools (basisschool) in your 29 ––––– ––––– 28 area by visiting www.scholenopdekaart.nl. Enter your post code to view a list of schools ordered by their distance from your home, along with other details such as religious backgrounds or particular educational approaches. Then you can attend an open day or make an appointment for a visit. In Amsterdam, please visit: https://schoolwijzer.amsterdam.nl/en/

For children aged between six and 12 who have recently moved to the Netherlands, there are also special ‘newcomer’s classes’ www.iamsterdam.com/en/newcomersclasses. These classes focus on learning Dutch and acquaint the children with Dutch culture, with the aim of them continuing in regular Dutch or bilingual education after one year.

SECONDARY SCHOOL

When it comes to choosing a secondary school (middelbare school), primary schools advise on which type of education will best suit your child, depending on their aptitude and test scores. There are four branches of secondary education – practical education (praktijkonderwijs) for pupils who have the ability to learn a trade, VMBO, HAVO and VWO. International Education BILINGUAL EDUCATION IN THE AMSTERDAM AREA

Bilingual high schools, where half of the curriculum is taught in Dutch and the other half (usually) in English, have been around for a while. A more recent development, The Netherlands is renowned for having a strong, well-balanced education system. This is further however, is bilingual primary schools. bolstered by a host of options for international schooling. There are a number of international schools in and around Amsterdam, covering a wide spectrum of learning, languages and cultures. Throughout the country 18 primary schools have been appointed as national bilingual pilot schools, where lessons are taught in another language 30 to 50% of the time – PUBLIC AND PRIVATE SCHOOLING most commonly in English. There are two types of international schools: independent international schools (private

schools) and those partially funded by the government or municipality (public/private The national government has acknowledged that in this global world you can give schools). The latter, called community schools, place a lot of emphasis on connecting with children a head start by teaching them partly in English. These pilot schools are there- Dutch society. This includes Dutch language lessons and activities to promote integration.­ fore being closely monitored, supported and evaluated. Many international schools that focus on education in English follow the standardised

International Baccalaureate (IB) programmes, meaning students can receive an internationally Some other schools have come up with their own form of teaching some lessons in recognised education and easily transfer to other international schools around the world. English. As they are not official pilot schools they are more restricted. Usually teaching in English takes place 20 to 30% of the time. All schools listed below are happy to explain their education options in person, by phone or online – they recommend visiting where possible so that you can get a com- BILINGUAL SCHOOLS AROUND AMSTERDAM plete sense of their facilities and offerings. Also be sure to read their entry requirements carefully. Entry to some schools often require that at least one parent holds a foreign In or near Amsterdam, the following Dutch schools offer a bilingual education 31 ––––– ––––– 30 passport. To check the current availability of international schools in the Amsterdam programme: Area, please visit: www.iamsterdam.com/school-waiting-lists

AMSTERDAM INTERNATIONAL INTERNATIONAL SCHOOL ALMERE DE VISSERSCHOOL LITTLE UNIVERSE* COMMUNITY SCHOOL internationalschoolalmere.nl (National pilot school) (Private, bilingual Montessori school with aics.espritscholen.nl IPC program) INTERNATIONAL SCHOOL OF HAARLEM DENISE INT'L SCHOOL OF AMSTERDAM www.internationalschoolhaarlem.nl (International Primary Curriculum: IPC, SCHOOL OF UNDERSTANDING isa.nl they also accommodate non-Dutch (IPC, no fixed classes, in Amsterdam West INTERNATIONAL SCHOOL HILVERSUM speakers) and Amstelveen) BRITISH SCHOOL OF AMSTERDAM (ALBERDINGK THIJM) britams.nl www.ishilversum.nl FLORENCIUS* DE MEERGRONDEN - ALMERE (Private school in Amstelveen which now www.meergronden.nl/english ECOLE FRANÇAISE D’AMSTERDAM INT'L PRIMARY SCHOOL - HILVERSUM offers some lessons in English) lyceevangogh.nl www.ipshilversum.nl

EUROPEAN SCHOOL BERGEN OPTIMIST INTERNATIONAL SCHOOL - esbergen.eu HOOFDDORP (to be opened 8 January 2018) www.optimist-international-school.nl FLORENCIUS INTERNATIONAL SCHOOL www.florenciusinternationalschool.nl KOREAN SCHOOL OF AMSTERDAM koreanschool.nl IDEALFUTURE CHINESE INT'L SCHOOL idealfuture.nl/cnschool JAPANESE KINDERGARTEN www.tulipgakuen.nl GIFTED MINDS INT'L SCHOOL giftedmindsinternationalschool.com JAPANESE SCHOOL OF AMSTERDAM jsa.nl INT'L PRIMARY SCHOOL – ALMERE www.ipsalmere.nl Higher Education ACCESS

In 2016, IN Amsterdam launched an official partnership with ACCESS, Amsterdam has a tradition of innovative higher education, providing a meeting point a long-running volunteer organisation that serves the international between worlds of learning. Its commitment to the advancement of academic excellence community in the Netherlands. in teaching, research and publication continues today, with two leading universities and a myriad of vocational institutes to choose from. Free thinkers have long thrived here. ACCESS Netherlands is a non-profit organisation committed to supporting the international community in the Netherlands. ACCESS helps with issues such as RESEARCH AND VOCATIONAL INSTITUTIONS employment, housing, language courses and schooling. Their English-speaking The two types of higher education institutions in the Netherlands are research-orien- services include a helpline, courses and a counselling referral service. tated universities and vocational universities or colleges of applied sciences. Research universities stress independence in academic and professional settings, whereas voca- Working with ACCESS extends IN Amsterdam’s ability to help internationals settle into tional institutes focus more on preparing students for specific careers. Both types offer life in the Amsterdam Metropolitan Area quickly and easily. The cooperation includes the bachelor and master degree programmes, but only research universities offer doctoral launch of a dedicated ACCESS Helpdesk within IN Amsterdam’s office. degree programmes. Most institutions have courses which are taught in English.

RESEARCH UNIVERSITIES WINDESHEIM UNIVERSITY OF APPLIED SCIENCES - ALMERE The helpdesk at IN Amsterdam is open on Mondays and Wednesdays UNIVERSITY OF AMSTERDAM www.windesheim.com from 09:00 to 13:00, on Tuesdays and Thursdays from 13:00 to 17:00, 33 ––––– ––––– 32 www.uva.nl AERES UNIVERSITY OF APPLIED SCIENCES on Fridays from 09:00 to 17:00. VRIJE UNIVERSITEIT AMSTERDAM - ALMERE www.vu.nl www.aeresuas.com World Trade Center Amsterdam I-Tower, Ground floor, Strawinskylaan 1767, 1077 XX Amsterdam

APPLIED SCIENCES INSTITUTIONS OF EXCELLENCE

AMSTERDAM UNIVERSITY OF APPLIED AMSTERDAM BUSINESS SCHOOL SCIENCES www.abs.uva.nl www.amsterdamuas.com ACE - AMSTERDAM CENTER FOR AMSTERDAMSE HOGESCHOOL VOOR DE ENTREPRENEURSHIP KUNSTEN (SCHOOL OF THE ARTS) www.ace-venturelab.org www.ahk.nl/en AMSTERDAM INSTITUTE FOR ADVANCED GERRIT RIETVELD ACADEMIE METROPOLITAN SOLUTIONS (AMS) www.gerritrietveldacademie.nl www.ams-amsterdam.com

HOGESCHOOL TIO AMSTERDAM UNIVERSITY COLLEGE www.tio.nl/en www.auc.nl/auc

INHOLLAND UNIVERSITY OF APPLIED NYENRODE BUISNESS UNIVERSITY SCIENCES www.nyenrode.nl www.inholland.com WEBSTER UNIVERSITY www.webster.nl Students

HEALTH INSURANCE FOR STUDENTS FACEBOOK GROUPS FOR FINDING ROOMS IN AMSTERDAM

International students can usually keep their insurance from home if it covers them Facebook groups are quickly becoming the go-to way to find a room or apartment in while they are abroad, or they can use their European Health Insurance Card (for EU, Amsterdam. Search for rooms in these groups, they are most actively updated: EEA and Swiss citizens). But it’s important to note that if you have a job next to your studies, are doing an internship where you earn more than €150 a month or €1500 a Amsterdam Apartments 4 Rent year, or if you’re studying in the Netherlands for more than a year, you need to take out Kamergezochtinamsterdam a Dutch health insurance, even if you’re covered elsewhere. You might receive a letter Amsterdam.apartments from the CAK about your insurance obligation. Find more information about health Kamers gezocht/aangeboden insurance for students by contacting your education provider, or at www.nuffic.nl/en/ publications/find-a-publication/studying-and-health-insurance-in-the-netherlands.pdf. THINGS TO KEEP IN MIND:

HOUSING FOR STUDENTS IN AMSTERDAM Everyone who lives in the Netherlands (Dutch and internationals) needs to register with the local municipality, so make this a priority once you’ve found your new home. Some universities and institutions have access to a limited number of rooms for Check whether the rent is inclusive (inclusief) of gas, water, electricity etc, and international students. The University of Amsterdam and VU University, for example, factor this in to the cost. have procedures in place to help international students find housing. Generally, these A deposit of one or two months’ rent is usually required. This is refunded if you ––––– 34 include a private bedroom and a shared kitchen, bathroom and living space. These leave the property in good condition. 35 ––––– spaces are highly sought-after so don’t delay your application. Be aware of illegal subletting, as this can affect your rights as a tenant.

TRY A STUDENT HOUSING CORPORATION FINDING AN INTERNSHIP

There are several non-profit social housing corporations in Amsterdam that specialise in Did you know that there are more than 465 European and global headquarters in the working with students, such as De Key, DUWO and Ymere. Amsterdam region? This is a large pool of potential employers that you can make an impression on. Remember that many companies are willing to take on enthusiastic WEBSITES FOR FINDING STUDENT ACCOMMODATION interns, but don’t necessarily advertise the positions.

You can also check out these websites to find alternative student housing, including START YOUR SEARCH temporary and long-term options. Note: if it sounds too good to be true, it probably is. These agencies in Amsterdam specialise in connecting interns with companies and can Read our chapter on avoiding rental scams, as sadly they sometimes target students. help you to find your internship.

www.kamernet.nl/en www.graduateland.com/s/internships/amsterdam www.thestudenthotel.com www.europlacement.com www.hoteljansen.nl www.isn-amsterdam.nl/erasmus-intern www.hotelcasa.nl/students www.anyinternship.com www.housinganywhere.com/nl www.sfshousing.nl/index.php?la=eng The City of Amsterdam also takes on interns and is preparing to expand its www.studentexperience.nl/en. internship programme for international students. Check the current vacancies www.pararius.com/short-stay/amsterdam at www.iamsterdam.com/amsterdaminternship or send an open application to www.asva.nl/english [email protected]. The advisors will try to find a suitable position that fits your profile. INTERNATIONAL GROUPS AND CLUBS FOR STUDENTS The Amsterdam Finance Club (AFC) The AFC is one of the premier business student clubs in Amsterdam. They are a lecturer-student-led club that focuses on ISN Amsterdam A student-run organisation dedicated to helping international providing their members with opportunities for professional and social develop- students studying at the Amsterdam University of Applied Sciences and University ment. The AFC promotes finance-related activities and careers throughout the of Amsterdam make the most of their stay in the Netherlands. ISN Amsterdam is IBS-HvA community. Search for The Amsterdam Finance Club on Facebook. part of the sprawling Erasmus Student Network, which has sections all throughout Europe. ISN's mission is to help foster student mobility through optimising the AEGEE – Association des Etats Généraux des Etudiants de l'Europe social and cultural integration of international students in Amsterdam. Find ISN on This is a pan-European student organisation with branches in several Dutch cities, Facebook or visit www.isn-amsterdam.nl. and 220 branches throughout Europe. Since the members tend to be mainly Dutch students, it is a good way to make some local friends. The AEGEE has been active Babylonix Babylonix is the international student network of the International in Amsterdam since 1985, and membership costs €30 per year. They organise Business School at the Amsterdam University of Applied Sciences (AUAS). student parties and meet for drinks weekly. Babylonix provides a platform for students to get involved in social activities, build www.aegee-amsterdam.nl networks and make the most out of their study experience. Besides arranging events for students, the Babylonix buddies support new international students in ESN VUniverse Similar to the ISN, this student association was established by finding their way at the International Business School. Find more information at Vrije Universiteit Amsterdam to support international students who are new to Am- www.facebook.com/babylonixnetwork. sterdam. The group organises student parties, day trips and other social events. ––––– 36 www.esn-vuniverse.nl 37 ––––– SSIBS SSIBS Student Society International Business School is a student-run organisation aimed at sharing knowledge and networking along with entertaining ASVA Algemene Studenten Vereniging Amsterdam (ASVA) is the general student social activities. union of Amsterdam that brings Dutch and international students together. An an- https://ssibs.nl/. nual membership fee gives you the right to participate in a lottery for housing, buy discount second-hand bikes at a sale organised by ASVA, and take part in lectures, EVA - Excellence Association Amsterdam A community for all students debates and other activities. ASVA also represents the interests of the students at that follow or have completed the excellence or Honours programme at the AUAS. the universities and provides legal help with issues concerning studying. This student community invites you to attend weekly social events, workshops and www.asva.uva.nl challenges with students from all faculties of the AUAS. www.eva-amsterdam.nl

The Amsterdam Chinese Student Network The Amsterdam Chinese Student Network (ACSN) aims to bring together students from China who are studying in Amsterdam. The network has branches in the Amsterdam University of Applied Sciences, University of Amsterdam, and Vrije Universiteit Amsterdam. The mission of the ACSN is to serve its members with information, events and seminars in order to enrich their professional and social lives. Members regularly meet for social gatherings and dinners in Amsterdam. www.facebook.com/csnamsterdam

Frequently Asked Questions Notes

Below is a selection of IN Amsterdam’s most frequently asked questions. The answers to all of these questions (and more) can also be found on our website at: www.inamsterdam.com

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Q: AM I ELIGIBLE FOR THE 30% TAX RULING? A: The 30% ruling is a tax advantage for foreign employees working in the Nether- lands. If a number of conditions are met, the employer is allowed to grant a tax free allowance amounting to 30% times 100/70 of the gross salary subject to Dutch payroll tax. For more information and details on the 30% ruling see: iamsterdam.com/30percentruling

Q: HOW DO I FIND HOUSING?

A: With thoughtful research and the right advice, you can find your perfect home in a popular market. When searching for accommodation, there are three ––––– 40 possibilities: public housing, private rentals and buying property. For valuable 41 ––––– resources, practical tips, plus an important overview of housing rights, please visit: iamsterdam.com/housing

Q: HOW DO I FIND EMPLOYMENT?

A: Whether you’ve moved for love or labour, finding a job in foreign lands can feel like a challenge. But it’s not impossible. Unemployment in the Netherlands is one of the lowest in the EU. Added to that is Amsterdam’s burgeoning international community, vibrant startup culture, and some 3,000 international companies who have already set up professional camp in the city. They’ve all done it, and with our help so can you. For advice and resources including recruitment agencies, visit: iamsterdam.com/work

Q: HOW TO BECOME A FREELANCER? A: In the Netherlands, freelancers, entrepreneurs and one-man startups are recognised as ZZP’ers (zelfstandige zonder personeel) or self-employed without employees. To work as a ZZP’er you will need to meet several conditions. Please be aware that working as a freelancer may have consequences for your residential status. To find out the facts, see: iamsterdam.com/freelance Schiermonnikoog

Ameland

Terschelling

Dokkum Delfzijl

Vlieland Groningen Leeuwarden Harlingen Winschoten Drachten Veendam Public Holidays 2018 Amsterdam MetropolitanTexel Area Sneek Assen Stadskanaal Den Helder The Amsterdam Metropolitan Area encompasses the city of Amsterdam and 32 of Heerenveen its surrounding municipalities (including Aalsmeer, Almere, Amstelveen, Beemster, Beverwijk, Blaricum, Bloemendaal, Diemen, Edam-Volendam, Gooise Meren, Haarlem, January Haarlemmerliede-Spaarnwoude, Haarlemmermeer, Heemskerk, Heemstede, Hilversum, May Huizen, Landsmeer, Laren, Lelystad, Oostzaan, Ouder-Amstel, Purmerend, Uithoorn, MONDAY 01 Uitgeest, Velsen, Waterland, Weesp, Wijdemeren, Wormerland, Zaanstad and Zandvoort), New Year's Day (Nieuwjaarsdag) SATURDAY 5 the two Dutch provinces of Noord-Holland and Flevoland, and the Amsterdam Transport Emmen Liberation Day (Bevrijdingsdag) Authority. The area has a total population of approximately 2.5 million inhabitants. Steenwijk Hoogeveen IN Amsterdam, short for ‘International Newcomers Amsterdam’, is a joint initiative of Emmeloord THURSDAY 10 Enkhuizen Meppel Ascension Day (Hemelvaartsdag) the cities of Amsterdam, Amstelveen,Heerhugowaa Diemen, Almere,rd Haarlem, Haarlemmermeer, Hilversum and Velsen. Coevorden March SUNDAY 20 Pentecost (1e Pinksterdag) Hoorn FRIDAY 30 Alkmaar Kampen Good Friday (Goede vrijdag) MONDAY 21 Pentecost (2e Pinksterdag) Dronten Zwolle Purmerend ––––– 42 43 ––––– Lelystad IJmuiden Velsen Zaandam April Haarlem Raalte Almelo December Amsterdam Almere Harderwijk SUNDAY 1 Easter (1e Paasdag) WEDNESDAY Diemen Rijssen Hoofddorp Hengelo Sinterklaas (Not official) Amstelveen Schiphol Airport MONDAY 2 Deventer Enschede Easter (2e Paasdag) TUESDAY Hilversum Apeldoorn Christmas (1e Kerstdag) FRIDAY 27 Amersfoort King's Day (Koningsdag) WEDNESDAY Leiden Christmas (2e Kerstdag) Alphen a/d Rijn Utrecht Zutphen

Den Haag Zoetermeer Zeist Ede Rijswijk Nieuwegein Veenendaal Arnhem Delft Gouda Doetinchem

Rotterdam Tiel Beuningen Nijmegen Hellevoetsluis Dordrecht Oss

Waalwijk 's- Hertogenbosch Zierikzee Breda Uden Tilburg

Roosendaal Venray Middelburg Bergen op Zoom Goes Helmond Eindhoven Vlissingen

Venlo Terneuzen

Weert Roermond

Sittard

Maastricht Heerlen

0 25 50 km Open Amsterdam

AN ATTRACTIVE PLACE TO LIVE AND WORK

Open Amsterdam is a strategy to establish the city as the ideal homebase for inter­ national talent and businesses. The municipalities of the Amsterdam Area, universities, healthcare organisations and other community players have all been actively involved in setting and achieving goals that guarantee the highest possible quality of life. Three themes are central to the programme: work, education and quality of life.

Since it was implemented in 2016, Open Amsterdam has paved the way for creating the welcoming conditions that attract international students, employees, entrepre- neurs and creatives. Under the strategy, waiting lists for international schools in the region have been reduced and plans are in place to expand the international educa- tion offering. Collaborations with doctors and medical staff has made it simpler for internationals to access the Dutch healthcare system. Information on renting and pro- tecting tenants’ rights has also been made more widely available thanks to the weekly helpdesk at IN Amsterdam, hosted by !Woon tenant support agency. In addition, ––––– 44 internationals can speak directly to advisors from ACCESS about any challenges they face relating to life in Amsterdam.

Open Amsterdam is closely aligned with universities to ensure that Amsterdam is an attractive place to live and work for ambitious international students and researchers. Plans are in place to improve the visibility of all that the city can offer international students. In the long term, the strategy aims to make primary and secondary educa- tion more international, as research indicates that 45 percent of internationals choose standard Dutch schools for their children.

By ensuring that information is widely available in English, the strategy hopes to improve websites and other marketing material to communicate more directly with international residents of Amsterdam.

For more detailed information about the programme Open Amsterdam, please visit our website: www.iamsterdam.com/openamsterdam. Amsterdam

CITY OF AMSTERDAM LIFE IN AMSTERDAM There are plenty of iconic characteristics about this city that please both tourists From its humble beginnings as a 13th-century fishing village to its current role as a major and residents. The canals and historic neighbourhoods are certainly up there hub for business, tourism and culture, Amsterdam has always had a strong tradition as as Amsterdam’s most famous attractions, but they also make for a monumental a centre of culture and commerce. Even in its earliest days, Amsterdammers saw the environment in which to live and work. Travelling through the city centre, be it to work, value of building relationships with other cultures, especially when it helped facilitate school or to go shopping, is a pretty special experience and can brighten up any day. trade and economic development. Today, the city retains its character as an open and Besides the iconic waterways and architectural heritage, Amsterdam is a green city. It tolerant society, attracting visitors and new residents from all corners of the globe. is home to some 40 parks, while thousands of trees line the banks of canals and major thoroughfares. ––– GETTING AROUND TOWN MELTING POT OF CULTURES Amsterdam’s cycling culture is no secret and it may well be a key ingredient towards Amsterdam has become one of the most multicultural cities in the world. It is now a enjoying a happier, healthier lifestyle. Hopping on a bike to get across town – rather melting pot of cultures, comprised of residents from 180 different nations. It also em- than struggling in traffic or relying on public transport – is one of the most common braces a variety of different lifestyles, religions and beliefs. things internationals highlight about the city. Of course, if you still favour motorised transport, Amsterdam is working hard to become the most sustainable city in Europe. WORKING IN AMSTERDAM For example, there are thousands of electric charging stations throughout the city, ––––– 46 Amsterdam is a great place to work and live. The quality of life ranks high on you can hire electric cars directly on the street, and even the main taxi fleet operating 47 ––––– international reports and unemployment is one of the lowest in the EU. Added to that is between the airport and the city centre is 100% electric. Amsterdam’s burgeoning international community, as well as some 3,000 international companies that have chosen to set up shop here. Major industries include ICT/ CULTURE AND ENTERTAINMENT e-science, Creative, Financial & Business Services, Logistics, Tourism & Conferences, As a major European capital, Amsterdam has a lot going on. Some of the world’s most Agri Food, Life Sciences & Health, and High Tech Materials & Manufacturing. As important museums are not only on the doorstep, but clustered in the city centre such, there is a wide variety of job options to explore and a rich vein of Amsterdam (Rijksmuseum, Stedelijk Museum and Van Gogh Museum). Plus there are another companies and international businesses established here, all looking to grow and 70 or so museums, specialising in everything from science to chess. And in terms of flourish by hiring top talents from around the world. entertainment, the world’s best-known musicians and performers always stop off here to play in some very special venues. STUDYING IN AMSTERDAM Amsterdam has a tradition of innovative higher education, providing a meeting point between worlds of learning. The University of Amsterdam and VU University Amsterdam are globally renowned for their research and both universities are at the MORE INFORMATION forefront of European academia. The city is also home to renowned facilities in applied sciences, business education, vocational learning and the arts. Free thinkers have long For further information on Amsterdam please visit: thrived here, establishing a reputation that sets Amsterdam apart. www.iamsterdam.com/en

In regards to schooling for children, Amsterdam is known for supporting a strong, well-balanced education system. This is further bolstered by a host of options for international schooling in and around the city, covering a wide spectrum of learning, languages and cultures. Almere

CITY OF ALMERE INTERNATIONAL ALMERE One of the other primary contributions to Almere’s unique and colourful character is its Almere is the youngest city in the Netherlands and the second largest in the cultural diversity. Almere is home to residents of 181 different ethnicities and 153 Amsterdam Metropolitan Area, with a population of over 200,000 inhabitants. It even different nationalities. International Almere is a volunteer-based non-profit organisation has space to double in size, without reducing the quality of life enjoyed by its residents. that creates opportunities for internationals and internationally minded locals, to create and foster friendships through regular activities and events. ––– www.internationalalmere.com.

Almere has a modern and attractive city centre and five districts and boroughs. EDUCATION IN ALMERE It was initially developed as a suburban area in the east of Amsterdam, but has grown Almere is home to two Universities of Applied Sciences, 17 secondary schools and to become one of Holland’s most admired new towns. It boasts 42 kilometers of almost 100 primary schools. The city has public schools as well as schools that provide coastline, a rich natural environment, impressive architecture and attracts numerous lessons based on a particular pedagogical vision or religious conviction. Examples of exciting events throughout the year. the former are the Dalton, Montessori or Jena-plan educational systems. There are also schools based on Catholic, Reformed, Protestant, Ecumenical and Islamic principles, Almere’s six train stations provide connections between Amsterdam, Utrecht, along with schools that offer a high standard of special needs education. Groningen, Den Haag and many other cities. Many residents commute to Amsterdam, which is just 20 minutes by train. Intercity trains stop at Almere Centrum Station, and INTERNATIONAL PRIMARY SCHOOL ALMERE ––––– 48 Sprinter trains stop at all stations. Located in Almere’s Literatuurwijk (Literature District), International Primary School Almere 49 ––––– There’s also a direct train that runs between Almere and Schiphol Airport, with a travel offers students the opportunity to learn and develop with a strong and balanced learning time of less than half an hour. program. The school offers the International Primary Curriculum (IPC) and the British curriculum for literacy and numeracy. The staff are native-English speakers and Dutch is There are also regional buses from Almere to Schiphol Airport and from Almere to taught as a second language. A pre-school and afterschool care is also available on-site. Zeewolde and Amersfoort. Red and grey R-net buses also regularly travel between www.ipsalmere.nl. Almere and Amsterdam. This service runs on a high frequency and is very reliable, with the use of its own bus INTERNATIONAL SCHOOL ALMERE lanes to avoid traffic delays. The International School Almere is an IB World School located on the edge of the Cascadepark in Almere Poort, which prepares students to continue their education at universities all around the world. The school celebrates cultural diversity and involves CULTURE, SPORTS AND RECREATION children in sustainability initiatives, such as being part of the student-led Green Team. Almere is well known for its striking architecture and showcases the work of famous The school’s mission is to help students become global citizens who can contribute architects like Rem Koolhaas, SANAA and Claus en Kaan in the city centre. The vibrant positively to society and the environment. centre is home to more than 350 shops, interesting cultural venues like the Kunstlinie www.internationalschoolalmere.nl Almere Flevoland (KAF), De Nieuwe Bibliotheek (the new library) and a cinema. A wide variety of cultural events and festivals take place throughout the year. In the summer, spectacular outdoor theatre performances by theatre groups Suburbia and Vis à Vis MORE INFORMATION are held at Kemphaan Country Park and on the Almeerderstrand beach. Almere also has more than 300 indoor and outdoor sports facilities and more than a hundred sports For more information on Almere please visit: clubs. In addition, more and more of Almere’s residents participate in non-organised english.almere.nl sporting activities like trail biking, inline skating, hiking, waterskiing and rowing. Notes CULTURE, SPORTS AND RECREATION Almere is well-known for its striking architecture. Especially Almere City Centre is designed by a group of famous architects like Rem Koolhaas, SANAA and Claus and Kaan. Almere City Centre is also the place where you’ll find over 350 shops and cultural buildings like the cultural hotspot KAF, The New Library and the cinema. You can go there for concerts, expositions, theatre and (art-house) films. Every summer theatre groups Suburbia and Vis à Vis preform moving, spectacular and amazing outdoor theatre productions at the Kemphaan Country Park or on the Almeerderstrand beach. In the lively city all kinds of events and festivals are being organised. There is a great diversity of cultural, sportive and music events suitable for younger and older people.

Almere has over 300 indoor and outdoor sports facilities and over a hundred sports clubs. In addition, more and more of Almere’s residents are participating in non- organised sporting activities. Almere’s parks, water bodies and its extensive network of cycling and walking trails offer numerous possibilities for outdoor sports, such as off-road biking, inline skating, hiking, waterskiing and rowing.

CITY OF ALMERE SERVICE DESKS Visit the service desks at Almere City Hall for assistance with municipal services. You ––––– 50 can make an appointment via the website or by calling 14 036. http://english.almere.nl/

HEALTHCARE IN ALMERE All residential areas in Almere have healthcare centres that provide comprehensive primary healthcare (family physicians, dental care, physical therapy, prenatal care) under one roof. Throughout the Netherlands healthcare professionals collaborate with fellow practitioners, as well as professionals from other sectors, such as housing, education and research.

GGD CONTACT INFORMATION

Open on work days between 8:00 - 17:00 Boomgaardweg 4, 1326 AC Almere +31 (0)36 535 7300 Amstelveen

CITY OF AMSTELVEEN professional education institutes and universities in Amsterdam, an appealing and comprehensive education package is provided. Quality of life is an essential element in Amstelveen. With its strategic location, close to Amsterdam and Schiphol Airport, Amstelveen has always been INTERNATIONAL SCHOOL OF AMSTERDAM (ISA) tremendously appealing for international businesses and internationals. Thirty percent The International School of Amsterdam provides primary and secondary education of the Amstelveen population currently has an international background. for the international community. In a beautifully designed building, it teaches an international curriculum (International Baccalaureate) for students from 3-18 years of ––– age, preparing them for possible entry to universities across the world. ISA is a caring and secure environment in which students can develop the skills, confidence and INTERNATIONAL ORIENTATION creativity that will help them to succeed academically. With a focus on international Amstelveen’s international orientation is partly determined by its economic relations. understanding, children learn to think about various cultures, views and opinions. It is Located in the vicinity of Schiphol Airport and just a short distance from a unique educational environment that is designed to bring out the very best in each Amsterdam, Amstelveen is an appealing base for international companies. The high child. For more information please visit www.isa.nl living standards are also attractive to foreign staff, which explains why Amstelveen has an active and growing international community. Internationals from India are by far the EMPLOYMENT largest non-Dutch nationality group residing in Amstelveen, followed by Japanese, Employment in Amstelveen is concentrated in high-quality business services, such as British, Chinese, German, American and other Asian and West European nationals. IT companies, accountancy firms and advertising companies. The 6,500 registered ––––– 52 companies in Amstelveen employ approximately 45,000 people. The annual increase in 53 ––––– QUALITY OF LIFE the number of available positions primarily involves these sectors. The unemployment Housing in Amstelveen is of a very high quality with a reasonable price/quality ratio. rate in Amstelveen is relatively low. Many foreign companies, the majority of which are Strategic location and quality of life are the fundamental elements of Amstelveen’s from the USA and Japan, have based their offices in Amstelveen. appeal. The Stadshart (city centre) is the cultural and retail heart of the city and plays a vital role in Amstelveen’s image. It is home to a nationally commended library, the P60 HEALTHCARE concert venue, the Schouwburg Amstelveen theatre and the acclaimed Cobra Museum Within Amstelveen’s Amstelland Hospital there are also dedicated support desks for of Modern Art. Indian and Japanese internationals. These desks offer direct mother tongue support with health and medical concerns, and guide them to the appropriate department and GREEN CITY medical practices. Amstelveen is proud of its abundant greenery. The town is famous for the 1,000 hectare Amsterdamse Bos forest, the botanical gardens and its many peat lakes. The INDIA DESK www.indiadeskamstelland.nl / email: [email protected] well-maintained public green spaces are highly valued both by the inhabitants and the JAPAN DESK www.ziekenhuisamstelland.nl/jp / telephone: 020-755 7146 business community. Amstelveen won gold at the international horticultural competition Entente Florale 2014 Europe. The town also has ample sports facilities for a wide variety of sports at all levels and actively encourages participation in top-level sport. Hockey and volleyball are particularly popular in the city. MORE INFORMATION

INTERNATIONAL EDUCATION For further information on Amstelveen please send an email to: Amstelveen provides a wide range of excellent educational facilities at both primary [email protected] and secondary levels. The International School of Amsterdam, the Korean School and the Japanese kindergarten are also essential assets. In combination with the higher Diemen

CITY OF DIEMEN BUSINESS OPPORTUNITIES Despite its size, Diemen is bustling with many headquarters of (inter)nationally The tranquil city of Diemen, adjacent to Amsterdam East and Amsterdam South East, known companies as well as small- and medium-sized businesses and attracts many lies just seven kilometres southeast of Amsterdam's citytcentre. Its accessible location entrepreneurs. As a result, ‘Ondernemend Diemen’ was re-established in 2011 to combined with quiet neighbourhoods and green spaces make it a popular choice for provide its self-employed community with a network to promote their collective families and commuters. interests.

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LOCATION AND TRANSPORT MORE INFORMATION Diemen is home to approximately 27,000 people and will grow bigger in the coming years, and with good reason. Its unique position, nearby Amsterdam’s East and For more information on the City of Diemen please visit: Southeast neighbourhoods, makes it one of the most easily accessible municipalities www.diemen.nl by car and public transport. Its two train and subway stations provide a direct links to Amsterdam Central Station, Amsterdam Zuid and Schiphol Airport, with a travel times For more information on Diemen, please visit: of 10-20 minutes. www.daaromdiemen.nl

––––– 54 HOUSING AND SURROUNDINGS 55 ––––– Diemen offers a wide variety of housing options ranging from spacious family houses to apartment buildings. It also has a large student population, with several dedicated student housing complexes, such as Campus Diemen Zuid. Locals enjoy peaceful streets with plenty of lush, natural spaces. The main park, Diemerbos, provides an wide sanctuary for picnics and recreational activities such as cycling and even horseriding.

SHOPPING AND DINING Shopping opportunities abound in Diemen where the lively town centre is filled with one-of-a-kind boutiques and chain stores. The dining options are equally diverse, with a mix of informal restaurants, cafés and bars dotted around the city. The Diemerplein shopping centre contains more than 50 stores, and offers a market in the adjoining square every Wednesday. In addition, Amsterdam’s shopping and dining opportunities are within cycling distance.

CULTURE AND ACTIVITIES Although Amsterdam’s thriving cultural scene is easily accessible for Diemen’s residents, the community holds several annual festivals (such as the Diemer Festijn, Loswal Festival and Delicious Diemen that celebrates the local hospitality offerings), events and a cultural centre of its own. A wide variety of sports associations are also located here. Haarlem A SHOPPING CITY Haarlem is officially the best shopping city in the Netherlands. Everything needed for a great day’s shopping is in place. The medieval Sint-Bavokerk on the central market square (Grote Markt), a former Catholic cathedral that’s now a Protestant church, is CITY OF HAARLEM surrounded by a cornucopia of pedestrianised shopping streets. The historic centre offers a large and diverse range of exclusive boutiques, trendy fashion retailers, numerous Haarlem is one of the Netherlands’ most beautiful old cities, offering a huge amount independent and specialist shops and charming antiques and curiosity dealers. On of historic sites. It has a lively community of 150,000 inhabitants. Although it’s the sec- Sundays most shops are open from 12:00 to 17:00. ond largest in the Metropolitan Area, the capital of the province of Noord-Holland and has a real cosmopolitan feel about it, Haarlem is still a comfortably-sized city. CITY OF CULTURE AND ARTS Haarlem is famous for the high quality of its museums, galleries, antique shops, art ––– in public spaces, cultural events and art platforms. The Teylers Museum, the oldest museum in the country, invites visitors to delve into the wonderful worlds of art and BUSINESS OPPORTUNITIES science. Other famous museums are the Frans Hals museum, which owns the world’s Haarlem is an energetic city, with an active business community, dedicated educational largest collection of paintings by Golden Age master Frans Hals, the Historical Museum institutions and a municipality that creates an encouraging economic climate. Haarlem and the Dolhuys, the national museum for psychiatry. Another historic treasure is the grants space for economic innovation, new jobs and more businesses. It is a popular Kathedrale Basilica St. Bavo, a former church repurposed as a restaurant and brewery location for multinationals, industrial companies and creative, innovative and technology-­ located at the Leidsevaart and the Jopenkerk. Most of the museums are also suitable venues based businesses. Waarderpolder Haarlem Business Park is home to a diverse range of for both corporate and private events, meetings, symposia, receptions or dinner parties. businesses working across manufacturing, 3D printing, the circular economy, life sciences and health. It is only a fifteen-minute drive away from Amsterdam and Schiphol Airport, RECREATION AND SURROUNDING AREAS ––––– 56 and just a few minutes’ bike ride away from the inner city of Haarlem with its attractive Haarlem has several green spaces and public parks. One of them, the Haarlemmerhout, 57 ––––– meeting and conference locations. is the Netherlands’ oldest urban forest. Several lakes and canals are popular spots for boating, sailing and canal cruises. Haarlem borders on the National Park Zuid Kennemer­ Haarlem doesn’t just offer a challenging and exciting work environment, but is also an land, a popular walking, cycling and horse riding spot, where locals and tourists alike come attractive place to live. Internationals can choose from a broad range of housing, from for peace, quiet and relaxation. Dunes, wide beaches and peat polders are also great loca- grand historic houses and villas to modern apartments and even houseboats. And for tions for a day out exploring local nature. The natural landscape forms a stunning contrast short-term stays, there are lots of hotels and B&Bs. to grand country estates such as Duin en Kruidberg – a place of exceptional beauty. All of these locations are easy to reach by public transport and beautiful to experience by biking LIVELY HUB or walking. Between Haarlem and Amsterdam lies the recreation area Spaarnwoude, a vast As a historic city with a lively cultural scene and lots of art, music and theatre, Haarlem nature reserve for hiking, cycling or roller skating. Haarlem also boasts recreation parks, is an attractive home for internationally-minded businesses and highly skilled migrants. a golf course, sports grounds, a climbing wall and an indoor ski centre. expatsHaarlem is an active community of internationals who cover informational needsand organise events. Haarlem is also experiencing a gastronomical blooming. From bistros to TOURIST INFORMATION exclusive restaurants, Haarlem offers numerous options for people who enjoy eating out. For all your questions about visiting Haarlem you can get in touch with the VVV Haarlem / Haarlem Marketing, who can assist you with booking hotels, tickets and more. KIDS Haarlem is also a great city for kids. There are excellent international schools, such as the International School Haarlem, for primary and secondary education. Cultural organ- MORE INFORMATION isations in the area provide a year-round calendar of events aimed at children, including museum exhibitions, films, theatre productions, workshops and excursions. For further information on Haarlem please visit: www.iamsterdam.com/en/plan-your-trip/day-trips/haarlem Haarlemmermeer

CITY OF HAARLEMMERMEER COMMUNITY AND EVENTS Visitors come from far and wide to attend some of Haarlemmermeer’s impressive The municipality of Haarlemmermeer lies south-west of Amsterdam and is home to events, such as Mysteryland, an international dance event, and Mud Masters, a muddy 145,000 inhabitants that enjoy its rural lifestyle, diverse range of houses, dynamic obstacle course that attracts more than 80,000 challengers each year. business environment and short distance to Schiphol Airport. BUSINESS OPPORTUNITIES ––– Businesses of every sector, ranging from small startups to international corporations, can be found in Haarlemmermeer, nestled in 54 business estates and 17 office RELAXED RURAL LIFESTYLE locations. Many entrepreneurs and small business owners are drawn to the region Haarlemmermeer is made up of small villages and large residential areas. The municipality’s for its unique environment and work-life balance. Entrepreneurs establish contacts and abundant green spaces and agricultural areas provide a tranquil atmosphere that appeals work together through Haarlemmermeer’s growing number of networks and business to a diverse range of residents. The unique polder landscape contrasts with the vibrant associations. urban areas which offer a wide range of facilities such as shopping centres, theatres, a cinema, Spaarne hospital and a good selection of schools. OPTIMIST INTERNATIONAL SCHOOL Optimist International School opens in January 2018 in Hoofddorp. Following the SPORTS FACILITIES International Primary Curriculum and the British National Curriculum for literacy and Haarlemmermeer is a sports-minded municipality which is keen to promote a healthy numeracy, the school provides a supportive environment for children of all cultural ––––– 58 lifestyle through its 180 sports clubs. The King Willem-Alexander sports complex, which backgrounds. The school has small class sizes and plenty of opportunities for parents 59 ––––– opened in 2014, is a state-of-the-art sports facility that also includes top-level facilities to get involved in educational activities. Optimist International School offers language for rhythmic gymnastics and synchronised swimming. The new baseball stadium at support for students who need it, along with reading, sporting and music-based extra- PARK21 is home to major baseball events, such as the European Championships. curricular activities. www.optimist-international-school.nl. NATURAL SURROUNDINGS Numerous recreational areas enrich the Haarlemmermeer region. Within cycling dis- tance of the city boundaries, there are freely accessible country estates, dunes, beaches and sailing waters that provide an outdoor playground enjoyed by locals and visitors MORE INFORMATION alike. The polder byways provide a picturesque cycling route, as does the Geniedijk, which leads to Haarlem and the North Sea beaches. For further information on Haarlemmermeer please visit: www.hlmrmeer.nl/en Water sports enthusiasts flock to the Ringvaart and the marinas in the polder’s eastern regions and the Kagerplassen lake district, while the Haarlemmermeerse Bos is a beau- tiful forest that attracts families, joggers and athletes from all around the region. Hilversum

CITY OF HILVERSUM

Hilversum is a city full of possibilities in the centre of the Netherlands. This beautiful city A unique attraction is the Dutch Institute of Sound and Vision (Nederlands Instituut with its ‘young’, yet charming, monumental buildings is situated about 20 kilometres voor Beeld en Geluid). Stunning on the outside, its interior presents a historical record southeast of Amsterdam and 20 kilometres north of Utrecht. It is only a 30-minute ride of all Dutch television and radio broadcasts. by train to Schiphol Airport. Two other important economic sectors for Hilversum are healthcare and tourism. ––– For short-term stays, there are plenty of hotels and B&Bs in Hilversum and the sur- rounding area. DYNAMIC INTERNATIONAL COMMUNITY With large international companies like the Nike, Spil Games, and International Flavor INTERNATIONAL SCHOOL HILVERSUM & Fragrances (IFF), Hilversum has a lively international community. Hilversum offers a The well-established, International School Hilversum (ISH) ‘Alberdingk Thijm’ is an broad range of accommodation, from modern apartments to monumental villas. There IB World School and a member of the Internationaal Geörienteerd Onderwijs (Dutch are also excellent international schools offering both primary and secondary education. International Schools offering all three programmes and catering for students aged between 4 and 19). The school emphasises the importance of diversity in its mission, The centre of Hilversum is also remarkable, especially its architecture. The city’s and its student body includes more than 40 nationalities. The ISH also has a noteworthy architect, Willem Marinus Dudok, made his mark in the city in the first half of the 20th library and an extensive activity programme. ––––– 60 century. One of the most prominent buildings worth seeing is the City Hall. Website: www.ishilversum.nl. 61 –––––

For shopping and dining, the centre of Hilversum offers major department stores and INTERNATIONAL PRIMARY SCHOOL high-end boutiques as well as restaurants and cafés. For nature lovers, the surrounding The International Primary School (IPS) Hilversum is an established, partially-subsidised forests and heathland provide the perfect setting for bike rides or long walks. In just Dutch International School and authorised IB World School. It offers the IB Primary five minutes, you can reach the lake for sailing or other water sports. Years programme to international students and Dutch students returning from, or planning to pursue, an international education. Graduates are best suited to follow MEDIA CAPITAL OF THE NETHERLANDS through to an International Baccalaureate, but students with different aspirations can Hilversum is the media capital of the Netherlands, at the very heart of the Media Valley. graduate into an English-language vocational training programme via a partner school. The majority of the Netherlands’ main broadcasters and major players in the entertain- Website: www.ipshilversum.nl. ment industry – like music and gaming – have their head offices and studios in Hilver- sum. Media Park is the best-known Dutch business park for multimedia companies and enjoys excellent connections to Amsterdam, Schiphol Airport, and the rest of the world. MORE INFORMATION MUSIC IN THE AIR Whether you live or work there or are just visiting, Hilversum is a lively community, with For further information on Hilversum please visit: a population of 86,000, that is brimming with culture, especially music. It is the home- www.hilversum.nl town of several outstanding orchestras, such as the Netherlands Radio Philharmonic Orchestra, the Netherlands Radio Chamber Philharmonic and the Metropole Orchestra. TOURIST INFORMATION www.vvvgooivecht.nl/en Velsen

CITY OF VELSEN

The municipality of Velsen consists of seven boroughs and is home to approximately Velsen also has three spacious beaches that are perfect for water activities and beach 67,000 people. It’s a region of impressive contrasts, where you can live in a bustling sports, like kitesurfing and beach volleyball. On the eastside of the municipality there’s port town or retreat to a peaceful village near the dunes and the beach. And it needn’t a recreational area known as Spaarnwoude, which is home to diverse activities like be a tough choice, as you can easily make the most of both lifestyles in versatile Velsen! paintballing, golfing, climbing and canoeing, plus some beautiful, placid spots for swimming. Many major national events and dance festivals are held here each summer! –––

Velsen has a unique location by the coast, modern infrastructure, a beautiful, natural environment, an openness to culture and wonderful facilities. And for more metro­ politan entertainment, the bigger cities of Amsterdam and Haarlem are just 30 and 15 minutes away, respectively. MORE INFORMATION A technological region in the Amsterdam Metropolitan Area, the port city of IJmuiden lies at the heart of Velsen. Here there are many innovative firms For further information on Velsen please visit: dedicated to fisheries, offshore work and the manufacturing industry. IJmuiden is also www.velsen.nl ––––– 62 an attractive operating base for many international businesses, as Schiphol Airport is 63 ––––– just 20 minutes away. TOURIST INFORMATION The port of IJmuiden is all about commercial activity, and a special bonus of this is www.vvvijmuidenaanzee.nl/en that the fish could not be any fresher. From an apartment overlooking the sea, you can watch colossal ships sailing into the port, including Europe’s most impressive cruise ships and some of the largest merchant container ships in the world.

HOUSING & RECREATION The municipality of Velsen includes Velsen South, Velsen North and Velserbroek, as well as the dune villages of Santpoort North, Santpoort South and Driehuis. Residents in these villages enjoy living in spacious single-family homes with gardens, situated right along the edge of the Zuid-Kennemerland National Park. It’s an amazing, protected landscape, and residents and visitors alike love walking, running and biking through this natural environment. Amsterdam City Hall and City Districts

The Amsterdam City Hall (Stadhuis) and individual City Offices (Stadsloketten) can be AMSTERDAM AREA MUNICIPALITIES' OFFICES reached by calling the central phone number: 14 020 (dial directly). Operators are able to help you in English and can redirect your call if necessary. When calling from abroad ALMERE HAARLEMMERMEER please dial +31 (0)20 624 1111 or visit www.amsterdam.nl Stadhuisplein 1 Raadhuisplein 1 1315 HR Almere 2132 TZ Hoofddorp MUNICIPAL SERVICES Postbus 200 Postbus 250 1300 AE Almere 2130 AG Hoofddorp The Amsterdam City Offices (Stadsloketten) listed below can offer the following munic- 14 036 or +31 (0)36 539 9911 0900 1852 ipal services. If you live in Amstelveen, Haarlemmermeer, Hilversum or Almere you will [email protected] [email protected] have to visit your local City Hall for these services. AMSTELVEEN HILVERSUM Change of address Laan van Nieuwer-Amstel 1 Oude Enghweg 23 Present birth certificate and/or marriage certificate (if applicable) 1182 JR Amstelveen 1217 JB Hilversum Exchange driving licence Postbus 4 Postbus 9900 ––––– 64 Obtain an extract (uittreksel) from the Municipal Personal Records Database (BRP) 1180 BA Amstelveen 1201 GM Hilversum 65 ––––– Obtain a letter of invitation (guarantor’s declaration, garantverklaring) for tourist visas +31 (0)20 540 4911 14 035 or +31 (0)35 629 2000 Register a birth, marriage or death [email protected] [email protected] Deregister HAARLEM VELSEN AMSTERDAM CITY OFFICES Zijlvest 39 Dudokplein 1 2011 VB Haarlem 1971 EN IJmuiden CENTRE ZUID Postbus 511 Postbus 465 Amstel 1 President Kennedylaan 923 2003 PB Haarlem 1970 AL IJmuiden 1011 PN Amsterdam 1079 MZ Amsterdam 14 023 or +31 (0)23 511 5115 14 0255 or +31 (0)25 556 7200 [email protected] [email protected] NOORD OOST Buikslotermeerplein 2000 Oranje-Vrijstaatplein 2 DIEMEN 1025 XL Amsterdam 1093 NG Amsterdam D.J. den Hartoglaan 1 1111 ZB Diemen WEST ZUIDOOST Postbus 191 Bos en Lommerplein 250 Anton de Komplein 150 1110 AD Diemen 1055 EK Amsterdam 1102 CW Amsterdam T (020) 31 44 888 [email protected] NIEUW WEST Osdorpplein 1000 1068 TG Amsterdam International Groups and Clubs

Below you will find an overview of internationally-oriented professional, cultural and AMSTERDAM ACCUEIL social groups and networks in the Amsterdam area. For more specific groups and clubs This non-profit association of French-speaking women in the Amsterdam area aims to please see our website: www.iamsterdam.com/en/living/feel-at-home-in-amsterdam/ help members settle in the Netherlands. international-groups-clubs www.amsterdamaccueil.com

––– AMSTERDAM EXPAT MEETUP GROUP A social club for Amsterdam expats, hosting regular social events such as dinners, ACCESS drinks and karaoke nights with a goal of meeting people and making friends. While the Whether you are a well-travelled international, a first timer on an international assignment, group is primarily focused on expats, native Dutch are also encouraged to join. or someone who is living short or long-term in the Netherlands, ACCESS’s international www.meetup.com/amsterdam-expat team of experienced volunteers can provide practical information, advice, support and services to assist with all aspects of moving to, or living in, the Netherlands, particularly AMSTERDAM MAMAS when being ‘far from home’ weighs heavily upon you or your family. ACCESS is a not-for- Amsterdam Mamas is a non-profit organisation that provides information and support profit organisation born of the international community and serving it since 1986. on a wide variety of issues and standpoints to international parents in Amsterdam and www.access-nl.org the surrounding areas. They create a community by connecting families, both offline and online, and providing them with the trustworthy resources they need to raise their AMCHAM children in the Netherlands. ––––– 66 The American Chamber of Commerce in the Netherlands (AmCham) is a non-profit, www.amsterdam-mamas.nl 67 ––––– non-governmental, non-political, voluntary organisation of companies and individuals who invest in and trade between the United States of America and the Netherlands. AUSTRALIA BUSINESS IN EUROPE NETHERLANDS (ABIE) The Netherlands is one of the most important destinations for US direct investment in ABIE Netherlands – Australian Business in Europe (ABIE). The Dutch chapter of ABIE, Europe and a major hub of American professionals living and working abroad. which was established in London in 1975. Today, there are ABIE chapters in most www.amcham.nl European countries. ABIE Netherlands aims to be the focal point for senior Australian business professionals residing and working in the Netherlands. Events run throughout AMERICAN WOMEN’S CLUB AMSTERDAM the year and include quarterly dinners. Founded in 1927, the AWCA has a long history of helping American women and inter- www.abie-nl.nl national women with close ties to the U.S. to embrace life in the Netherlands, creating opportunities for community involvement and philanthropy, offering cultural, education- BRIDGING THE GAP FOUNDATION al and family activities, building lifelong friendships and networking with other profes- A foundation helping to integrate Indian expats in the Netherlands into the Dutch sionals. community and in turn to introduce the vast and vibrant Indian culture to Dutch society www.awca.nl by hosting numerous events. www.bridgingthegapfoundation.eu AMSTERDAM AMERICAN BUSINESS CLUB AABC is a professional networking organisation whose main purpose is to help improve BRITISH SOCIETY OF AMSTERDAM AND THE NETHERLANDS business-to-business contacts between Dutch and American businesses. This volunteer organisation offers British-themed events such as Bonfire Night, Burns www.aabc.nl Night, Shakespeare Night and a Christmas ball, plus a variety of social and sporting events and activities, including badminton, tennis, squash, sailing, golf, Scottish country dancing and bridge. Membership is open to everyone. www.britsoc.nl CANADIAN CLUB OF THE NETHERLANDS (CCN) FAMILIES IN GLOBAL TRANSITION (FIGT) The Canadian Club of the Netherlands is a non-denominational, non-political and FIGT is a welcoming forum for globally mobile individuals, families, and those working non-profit association established in The Hague in 1972. It provides social, cultural and with them. We promote cross-sector connections for sharing research and developing educational activities for Canadians residing in the Netherlands. best practices that support the growth, success and well-being of people crossing cul- www.canadianclubofthenetherlands.com tures around the world. The mission of FIGT NL is: to bring together representatives of the corporate, diplomatic, academic, religious and military sectors present in the Neth- DEMOCRATS ABROAD NETHERLANDS (DANL) erlands to share their cross-cultural coping strategies; to encourage the exchange of Democrats Abroad is the overseas branch of the U.S. Democratic Party, representing information between expatriates and professionals involved with global transitions; to Americans living in more than 160 countries around the globe. DANL organises voter continue the work of FIGT beyond its annual conference by meeting locally to support registration amongst other social activities. and educate professionals who work to improve the lives of families in global transition. www.democratsabroad.nl www.figt.org

EUROPEAN PROFESSIONAL WOMEN’S NETWORK IN AMSTERDAM INTERNATIONS This global network with more than 3,000 members aims to further a stronger leader- InterNations is a global, free networking community. It has an active online community ship role for women in business and society, activating the potential but is also organising meet-ups and events for expats of various nationalities. Members of professional women by supporting their leadership development through connect- can connect with compatriots, ask for advice on everyday life in their host country, pro- ing, sharing, learning and supporting. vide other members with useful tips, make new contacts and find information. ––––– 68 www.pwnamsterdam.net www.internations.org/amsterdam-expats 69 –––––

EXPATSHAARLEM INTERNATIONAL ALMERE Founded in 2014 and growing ever since, expatsHaarlem is a community for internationals, International Almere is an English-language organisation aiming to build a strong com- expats and locals in the greater Haarlem area. Their website offers news, practical munity for internationals living or working in the Almere area and meeting up regularly information and interesting features and articles. In order to provide their members for drinks and socialising. There are several events per year including picnics, golf with a diverse range of services, they’ve partnered up with experts in fields such as events, BBQs and their International Holiday Dinner. language classes, legal matters, housing and work. The group also organises nu- www.internationalalmere.com merous events (including a range of events for kids and families) for a nice mix of internationally-­orientated people. INTERNATIONAL WOMEN’S CONTACT AMSTERDAM www.expatshaarlem.nl The IWC Amsterdam is open to all women who are living or have lived in an inter- national environment. Its aim is to facilitate and foster friendship and understanding between women of all nationalities. www.iwcamsterdam.nl JAPAN WOMEN’S CLUB POLISH PROFESSIONAL WOMEN IN THE NETHERLANDS Established in 1989 in Amstelveen, the Japan Women’s Club (JWC) is a non-profit Polish professionals and entrepreneurs living in the Netherlands come together to organisation whose founding members were women of the Japanese business exchange knowledge and meet like-minded locals. The organisation hosts regular community in the Netherlands. Their intention was to create a club that would help networking events and workshops aimed at inspiring members and sharing skills across to introduce its members to the culture of their new surroundings and, with various a range of industries. activities, help to establish contact with the local people. The club’s activities include www.polishprofessionalwomen.com/english. various charity events, a craft club and Japanese conversation meetings, which are open to Dutch Japanese students and others wanting to improve their Japanese. For REPUBLICANS ABROAD NETHERLANDS more information: This outreach programme for U.S. Republicans in the Netherlands offers a platform for [email protected] Dutch-American relations. In addition to voter registration assistance, they organise information events and encourage intercultural exchange. JUNIOR CHAMBER INTERNATIONAL AMSTERDAM www.republicansabroad.nl The Amsterdam chapter of JC International, a non-profit organisation for engaged professionals aged 18 to 40 who are committed to creating impact in their communities. SINGAPORE NETHERLANDS ASSOCIATION (SNA) The club promotes trade, commerce, community and culture as well as networking and This social organisation puts on various events to encourage friendships and social the development of personal and management skills. events for Singaporeans in the Netherlands and aims to serve as a main contact point www.jciai.nl for all Singaporeans living in the Netherlands, as well as those interested in learning ––––– 70 more about Singapore and its culture. 71 ––––– KIWIS IN THE NETHERLANDS (KIN) You can find them on Facebook. KIN aims to build an active New Zealand community in the Netherlands and create opportunities for its members to build relationships with each other and maintain SWEDISH CHAMBER OF COMMERCE strong links to New Zealand. Founded in 1960, The Swedish Chamber of Commerce is a non-profit business network www.kiwisinthenetherlands.nl organisation dedicated to inspire, promote, and extend the commercial and industrial relations between individuals and companies in Sweden and the Netherlands. The INSTITUT FRANÇAIS DES PAYS-BAS Chamber’s main role is to provide a forum for members to exchange business ideas, Amsterdam’s oldest foreign institute, Institut Français des Pays-Bas serves as an experiences and to explore new business opportunities. You are invited to become a ambassador of French-Dutch dialogue. It offers cultural events and courses and work- member and participate in events and networking possibilities to enlarge your business shops on French language and culture. network on the Dutch market. The Swedish Chamber of Commerce also hosts a Young www.institutfrancais.nl Professional Club, a meeting platform where professionals aged 23-36 are welcome to build their social and professional network and develop their career skills. MEETIN AMSTERDAM www.swedishchamber.nl MEETin is a global social club for mainly twenty and thirtysomethings with the aim to provide a relaxed social environment. They offer a range of activities, from after-work TOASTMASTERS CLUB drinks through hiking and cycling trips to opera outings. Toastmasters is an international not-for-profit organisation dedicated to improving the www.meetin.org/city/MEETinAMSTERDAM public speaking and leadership skills of its members. www.toastmasters.nl Partnership Programme

AN INTRODUCTION TO OUR PARTNERS

IN Amsterdam’s Partnership Programme was created to connect internationals with service providers operating in the international market; particularly useful for an international’s arrival and first few months in the Netherlands. All companies participating in IN Amsterdam’s Partnership Programme are known to IN Amsterdam and have met several important criteria.

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To join the Partnership Programme companies have to meet the following criteria. Partner companies must:

have all relevant company information in English (including website, flyers, forms, customer service, etc.) have a minimum of one-year work experience in the international market agree to co-operate with our client-monitoring project have a standard company procedure for handling customer/client complaints have recent verifiable references from a minimum of two international clients and 73 ––––– companies have an office in the Netherlands

Apart from the above criteria, companies must also agree to IN Amsterdam’s member- ship terms and conditions. Please note that companies are paying members of the Partnership Programme, and while IN Amsterdam works to ensure the relevance and integrity of each, it cannot directly endorse all practices, products and services. IN Amsterdam cannot be held liable for any consequences associated with the services provided by the partners mentioned in this booklet.

We actively monitor the service our partners provide. You can leave your feedback on their quality of service at the online profile page of each partner. For an overview of all IN Amsterdam partners please visit: www.iamsterdam.com/ourpartners Partner Sectors

Please find below a comprehensive list of the participants in IN Amsterdam's Partnership Programme that provide specialised services for internationals. Partners are classified in the following categories:

CHILDCARE - 76

COMMUNITY - 76

CO-WORKING - 76

EMPLOYMENT - 77

FAMILY SERVICES - 77

––––– 74 75 ––––– FINANCE - 78

HEALTH - 78

HOUSING - 79

LANGUAGE - 80

LEGAL SERVICES - 82

MEDIA - 83

RELOCATION - 84

TAX - 84

TRANSPORTATION - 85

UTILITIES - 85 Our Partners

CHILDCARE COMMUNITY EMPLOYMENT

COACHING, TRAINING, DEVELOPMENT FREELANCE

ACCESS INTERCULTURAL IN2MOTIVATION PROFESSIONALS MERCURIO COÖPERATIE U.A. COMPANANNY NANNY FOR EXPATS Volunteer based not-for- profit foundation dedicated International Personal and Cultural Awareness Courses, Professional Freelancer Network Bilingual daycare 0-4 years Reliable childcare at home to supporting the succesful settlement of internationals in the Professional Development Understanding the Dutch – NON- Organisation – NON-PROFIT www.compananny.nl www.nannyforexpats.com PROFIT Netherlands – NON-PROFIT www.in2motivation.com www.mercurio-coop.nl www.acces-nl.org www.interculturalprofessionals.com

FOREIGN RECRUITMENT RECRUITMENT AGENCIES PAYROLL SERVICES

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VCA - VOLUNTEER CENTRE ADAMS MULTILINGUAL AMCHAM AMSTERDAM MAMAS RECRUITMENT AMSTERDAM RAVE-CRUITMENT WEPAYPEOPLE AmCham the Netherlands: Even in the city, it takes Recruitment services for Enrich your life, share your skills Full service ICT recruitment Dutch Payroll Simplified working for US business interests a village – NON-PROFIT international and multilingual as a volunteer – NON-PROFIT www.rave-cruitment.com candidates in The Netherlands www.wepaypeople.nl www.amcham.nl/ www.amsterdam-mamas.nl www.vca.nu/english www.adamsrecruitment.com

CO-WORKING FAMILY SERVICES

SPACES NEW2NL V.E.R.A. YOUNG EXPAT SERVICES MERKSPACE Let's start to redefine how work is SWEDISH CHAMBER OF Independent education consultant V.E.R.A. offers practical and done. Plug into our international Increase a successful move to NL COMMERCE Create. We do the rest for international families in emotional support for expat community and watch your world with our school search Amsterdam and beyond families www.swedishchamber.nl www.merkspace.com accelerate. www.youngexpatservices.nl www.new2nl.com www.vera-expat-advice.com/ www.spacesworks.com Our Partners

FINANCE HEALTH

BANKING CONSULTANCY

BEACON FINANCIAL TANDARTS PRAKTIJK DE ABN AMRO RABOBANK EDUCATION MONDZORG PRAKTIJK LASSUS TANDARTSEN LIEFDE B.V. INTERNATIONAL CLIENTS Empowering Global Mobility ZUIDAS Rabobank is a bank by and for General dentistry, oral hygiene, through Financial Freedom for General & biological dentistry, oral Your Expat Banking & Mortgage customers, a cooperative bank, a Dental healthcare practice at the esthetic dentistry, restorative Expats & Internationals - no matter hygiene, esthetic dentistry, holistic Specialist socially-responsible bank WTC in Amsterdam (Zuidas) dentistry where they are, today or tomorrow approach, accupuncture www.abnamro.nl/expat www.rabobank.com www.mondzorgpraktijkzuidas.nl www.lassustandartsen.nl/en www.beaconfinancialeducation.org tandartspraktijkdeliefde.nl/en

FINANCE

INSURANCE, PENSIONS MORTGAGES GENERAL PRACTITIONER HEALTHCARE

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BLACKTOWER FINANCIAL MANAGEMENT TANDARTS PRAKTIJK PLANTAGE MIDDENLAAN VAN EEKHOUT GROEP HUISARTSENPRAKTIJK FLORINE With over 30 years experience in the B.V. international market, Blacktower are EXPAT MORTGAGES KEIZERSGRACHT Your partner for Employee Florine is your personal guide perfectly placed to assist expats in We offer high quality dentistry Benefits, Pension, Legal Services We make you feel at home General practice Keizersgracht the following areas of financial plan- with multiple specialisms in house. in Dutch healthcare ­– NON- and Risk Management meets all your expectations ning: regular savings, investments, www.expatmortgages.nl We speak Dutch, English, French, PROFIT international pension transfers, tax, German, Italian and Portuguese www.van-eekhout.nl/en www.hapk.nl www.florine4expats.nl inheritance and retirement planning tandartsplantagemiddenlaan.nl www.blacktowerfm.com

HEALTH HOUSING

DENTAL CARE INSURANCE MENTAL HEALTH REAL ESTATE

KÜHLER & TROOSTER JESSE DENTAL INTERNATIONAL MISTER MORTGAGE LOONZORG INTERMEDIARY MAKELAARSVERENIGING PRACTICE AMSTERDAM KRAAN TANDARTS (DENTIST) MENTAL HEALTH IN EXPAT HEALTH AMSTERDAM We are a mortgage advisory and We provide the best possible Everyone smiles in the INSURANCES Our team of psychiatrists and brokerage firm specialized in Real Estate Association care for our international dental same language psychologists provide tailor-made serving expats Expat Health Insurances Amsterdam patients mental health care to expats of www.kraantandarts.nl www.mistermortgage.nl www.loonzorg.nl all ages. expats.mva.nl www.tandartsenpraktijkjesse.nl www.internationalmentalhealth.nl Our Partners

HOUSING LANGUAGE

REAL ESTATE SHORT STAY HOTELS

!WOON LANGUAGE INSTITUTE REGINA COELI NEDLES Tenants’ rights organisation, ELEMENT AMSTERDAM HOTEL HTEL SERVICED APARTMENTS FLOWENTLY !WOON, provides advice and Dutch for non-Dutch in the heart Space to live your life in Amsterdam Htel, so much more than a hotel Link language to your lifestyle. Intensive language & cultural support, confidential and free of training founded by “the Nuns of Amsterdam charge. www.elementamsterdamhotel.com www.htelapartments.com www.flowently.com of Vught” www.nedles.nl www.wooninfo.nl www.reginacoeli.com

NON-PROFIT LANGUAGE SCHOOLS

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VOLKSUNIVERSITEIT UVA TALEN THE STUDENT HOTEL ZOKU TALENCOACH AMSTELLAND SHORT STAY GROUP Leading academic language Come and meet the world: Live, A thriving neighbourhood for Have fun & learn fast + free Dutch & English language courses Feeling at home centre for group courses and Work, Study and Play global nomads e-book for you and art classes for non-Dutch private training programmes. www.shortstayreservations.com – NON-PROFIT www.thestudenthotel.com www.livezoku.com www.talencoach.nl www.uvatalen.nl www.vu-amstelland.nl

LANGUAGE

TRANSLATION SERVICES TRAINING INSTITUTES

VOLKS VU-NT2 Dutch as a Second Language UNIVERSITEIT AMSTERDAM

INTT – INSTITUTE FOR DUTCH DUTCH COURSES EUROPEAN LANGUAGE VOLKSUNIVERSITEIT KERN GLOBAL LANGUAGE EDUCATION VU-NT2 AMSTERDAM KATAKURA CENTRE AMSTERDAM LANGUAGE SERVICES WBLCN Quality Dutch: High standard Excellent Dutch language courses, Intensive and Tailor-made Dutch & (Business)English Your Global Language Services Dutch language and culture at any level for all purposes Our teachers make learning fun Language Programmes for language courses for non-Dutch Partner courses in a historical setting NON-PROFIT and get amazing results Professionals! – – NON-PROFIT – NON-PROFIT www.e-kern.com/en www.katakura-wblc.nl www.europeanlanguagecentre.nl/en/ www.nt2.vu.nl/en www.vua-ams.nl www.intt.uva.nl Our Partners

LEGAL SERVICES

EMPLOYMENT LAW NOTARY

GMW ADVOCATEN / LEGAL EXPAT DESK DE VREEDE ADVOCATEN NOORDAM ADVOCATUUR MR M.J. MEIJER C.S. FRANSSEN ADVOCATEN KROES ADVOCATEN NOTARISSEN The Legal Expat Desk (LED) is an Employment and immigration law Legal services for expatriates – IMMIGRATION LAWYERS Custom immigration law services information hub by GMW lawyers, for international employers and employment law, housing and International estate-planning for for the individual A business immigration law firm advising the international commu- employees rental issues expats nity in the Netherlands since 2006. franssenadvocaten.nl www.kroesadvocaten.nl/en www.devreede-law.nl/en www.noordamadvocatuur.nl www.meijernotarissen.nl www.legalexpatdesk.nl

LEGAL SERVICES MEDIA

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PALLAS ATTORNEYS-AT-LAW VALEGIS ADVOCATEN RUSSELL ADVOCATEN Specialists in (international) Corporate immigration and ANGLOINFO AMSTERDAM We resolve legal problems employment law: contracts, (international) employment law AMSTERDAM MAGAZINE DUTCHNEWS.NL for expats and international Amsterdam in English... dismissal, redundancy, services for businesses and businesses www.iamsterdam.com/en www.dutchnews.nl international assignment individuals. www.angloinfo.com/amsterdam www.russell.nl www.pallas.nl www.valegis.com

MEDIA

FAMILY LAW IMMIGRATION LAW

VAN DER LOEFF FAM ADVOCATEN FRAGOMEN (GLOBAL LLP) XPAT MEDIA FAMILIERECHT ADVOCATEN Specialised family and World’s leading immigration law EXPATICA COMMUNICATIONS IAMEXPAT Your guide to living, working and Your lawyers and guides in all inheritance lawyers & mediators firm. Your world. Our experience. studying in the Netherlands matters of family law for expats. www.expatica.nl www.iamexpat.nl www.fragomen.com www.xpat.nl www.vanderloeff.nl www.famadvocaten.nl Our Partners

RELOCATION TRANSPORTATION

CORPORATE TAX ADVISORS DRIVING SCHOOLS

EXPAT HELP DELOITTE ARPN* EXPAT2HOLLAND BRIDDGE BELASTINGADVISEURS B.V. RIJSCHOOLDENK.NL - Relocation Please visit our website for Relocation, Immigration, House- Building bridges to European - Immigration Global Expat Management - Tax, Automatic and manual driving an overview of the member hunt and HR services in the markets. Financial, Legal, - Housing Legal, Rewards & Immigration. We lessons – English theory courses companies Amsterdam area Immigration & Tax Services - Tax know how www.rijschooldenk.nl www.arpn-relocation.org www.expat2holland.com www.briddge.com www.expathelp.nl www.deloitte.com

TAX TRANSPORTATION

INDIVIDUAL TAX ADVISORS LEASING TAXI

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BOXX GLOBAL EXPAT HVO DRIVE - INTERNATIONAL TAXICENTRALE AMSTERDAM BLUE UMBRELLA SOLUTIONS BROADSTREET DRIVING SCHOOL SIXT (TCA) Income Tax Full international mobility services Cross border specialists, located in HVO Drive your ride Drive First Class, Pay Economy Recognisable, reliable and Filing €135 with a human to human approach, the centre of Amsterdam to success for an excellent client experience. www.sixt.com safe taxi transportation www.blueumbrella.nl www.broadstreet.nl www.hvodrive.nl/uk www.boxx-expat.com www.tcataxi.nl

UTILITIES

CAR ADVICE HOUSEKEEPING SERVICES REMOVAL SERVICES

TTMTAX YOUR CAR ADVISER ATLAS INTERNATIONAL TAX CONSULTANTS HILLBROOK EXPATRIATE MOVERS INTERNATIONAL CLUBFRED. TAX SOLUTIONS Online tax solutions for expats. Your reliable one-stop-car-shop for TTMTAX service combines a high buying, selling, finance, insurance, Moving abroad? Please The specialist in Your home on auto-pilot We simplify taxation for you level of service with competitive leasing, warranty and other car contact Atlas International Movers, international taxation rates related service. the quality movers! www.hillbrook.nl www.clubfred.nl/en/ www.tax-consultants-international.com www.ttmtax.nl www.yourcaradviser.com www.atlas-movers.com Our Partners Notes

UTILITIES

REMOVAL SERVICES LAUNDRY TELECOMMUNICATIONS

IVY AMSTERDAM: HOMETOHOME LEBARA MOBILE The wash & fold and dry-cleaning International moving with one Low cost international and national service with free pick-up and point of contact! calls and mobile internet delivery http://hometohome.nl www.ivy-amsterdam.nl/ www.lebara-mobile.nl/en

––––– 86 87 ––––– Essential Contact Numbers OFFICIAL GOVERNMENT WEBSITE Government.nl is the official English-language website of the Dutch central govern- and Resources ment. The website provides all relevant information and news and explains the Dutch government set-up on behalf of all 11 government ministries in the Netherlands. The site also gives an overview of all the past topics and publications by the government, provides information on Dutch central government policy and plans and lists the names Below you will find a summary of important Dutch telephone numbers in the case of an of the ministers and state secretaries. It is managed by the Ministry of General Affairs. emergency or problem. www.government.nl

––– DUTCH GOVERNMENT IMMIGRATION WEBSITE The Immigration and Naturalisation Service (IND) is the immigration department of the Dutch government. Their website will guide you to the government organisations you EMERGENCY may have to deal with when you come to the Netherlands to live, work or study. You Police, fire brigade, ambulance: 112 can find information about the following topics on the website: education, employ- Police information (non-emergency): 0900 8844 ment, permits and visa, social security, taxes and vehicles. Anonymous tip-line (to report a crime): 0800 7000 www.ind.nl/en Electricity and gas: 0800 9009 Emergency doctor’s office: 088 003 0600 EUROPE DIRECT – EU INFORMATION LINE The Europe Direct Contact Centre offers you: Answers in the official EU language of your choice Immediate responses to your general questions on EU matters or a reference to ––––– 88 ANTWOORD: THE CITY OF AMSTERDAM’S CENTRAL further sources of information 89 ––––– INFORMATION NUMBER Contact details of relevant organisations you may need to deal with The City of Amsterdam has a central information number, known as Antwoord (Answer). Free postal delivery of certain EU publications Antwoord is available to answer all questions in English and is open from Monday to Friday. It can be reached by calling 14 020 (08:00 - 18:00) You can call the toll-free number from anywhere in the EU during opening hours If you are calling from abroad please dial +31 (0)20 624 1111 (09:00 - 18:00 CET on weekdays): 00 800 6 7 8 9 10 11. If you are calling from outside the EU you can call the standard number at The City of Amsterdam can also be contacted on WhatsApp by sending a message to + 32 (0)2 299 96 96 from anywhere in the world (normal charges apply). 06 4444 0655 OTHER OFFICIAL INTERNATIONAL CENTERS IN THE NETHERLANDS ACCESS ACCESS is a not-for-profit organisation which supports the international community HOLLAND EXPAT CENTER SOUTH in the Netherlands. Its professional volunteer staff can answer questions and provide +31 (0)40 238 6777 information on important issues, and its Counselling Services Network is on-call to refer www.hollandexpatcenter.com to experienced and qualified professionals aware of the challenges facing internationals in need of support. THE HAGUE INTERNATIONAL CENTRE You can get in touch with ACCESS: +31 (0)70 353 5043 0900 222 2377 (€0.20 p/m) www.thehagueinternationalcentre.nl [email protected] www.access-nl.org for their free FAQ Guides & other helpful resources EXPAT CENTER UTRECHT +31 (0)30 286 00 00 www.utrecht.nl/city-of-utrecht/living/expat-center Essential Dutch numbers

EXPATDESK ROTTERDAM +31 (0)10 790 0190 www.rotterdam.nl/english/expat-centre

EXPAT CENTER FOOD VALLEY Situated in Wageningen, serving the Food Valley region INTERNATIONAL NEWCOMERS AMSTERDAM +31 317 482 609 World Trade Center Amsterdam www.expatcenterfoodvalley.com I-Tower, Ground floor, Strawinskylaan 1767, 1077 XX Amsterdam IN Amsterdam is open Monday to Friday, from 09:00 to 17:00 EXPATCENTER TWENTE +31 (0)20 254 7999 Serving the Eastern Holland and the German border region [email protected] +31 (0)74 250 3325 www.inamsterdam.com www.wtctwente.nl/expat-center-twente

INTERNATIONAL WELCOME CENTER NORTH Serving Groningen, Friesland and Drenthe +31 (0)50 367 7197 By tram: line 5 from Central Station via Leidseplein, ––––– 90 www.iwcn.nl destination Amstelveen. Step out at Station Amsterdam Zuid. 91 –––––

EXPAT CENTRE LEIDEN By metro: line 51 from Central Station via Amstel Station, destination Am- Operating in the city of Leiden, in Zuid-Holland stelveen. Step out at at Station Amsterdam Zuid. +31 (0)71 516 6005 www.expatcentreleiden.nl By metro: line 50 from Sloterdijk Station, destination Station Gein. Step out at Station Amsterdam Zuid. LOCAL HEALTH AUTHORITY (Geneeskundige en Gezondheidsdienst – GGD) Nieuwe Achtergracht 100 1018 WT Amsterdam By metro: line 50 from Duivendrecht station, destination +31 (0)20 555 5911 Isolatorweg. Step out at Station Amsterdam Zuid. www.ggd.amsterdam.nl/english By train/bus: The train and bus station, Amsterdam Zuid, IMMIGRATION AND NATURALISATION SERVICE (IND) is just 200 metres from the WTC building. Stadhouderskade 85 1073 AT Amsterdam 088-043 04 30 www.ind.nl

16th edition TAX OFFICE (BELASTINGDIENST) Published January 2018 Copyright: IN Amsterdam Kingsfordweg 1 1043 GN Amsterdam No part of this publication may be reproduced without prior written consent from IN Amsterdam. While every effort has been made to ensure the information in this booklet is accurate, correct and 0800-0543 complete, data and contact details may have become out-dated or may be incorrect. No rights shall www.belastingdienst.nl be derived from the information provided in this booklet. IN Amsterdam cannot be held liable for consequences associated with the use of any information found in this booklet. Involving internationals with Amsterdam culture

Amsterdam has always attracted the uncommon and ambitious minds. Amsterdam has always attracted ambitious and creative minds. From Van Gogh to John and Yoko, something about Amsterdam beckons From Van Gogh to John and Yoko, something about Amsterdam us – the passionate creatives – to find a home here. beckons passionate creatives to find a home here.

How can we get below the beautiful surface of this city to find those who How can we get below the beautiful surface of this city to find those share our drive, creativity and curiosity? Where can we meet with com- who share our drive, creativity and curiosity? Where can we meet with pelling people, who are seasoned with wonderful experiences and are compelling people, be inspired and forge lasting connections? constantly seeking new ones?

SpurSpurredred by the desidesirere to involve internationals with our famous and vibrant cultural scene, the AmsterdamAmsterdam Salon is engaged withwith the best cultural institutions of the AmsterdamAmsterdam region.region.

WMemberse organize of Amsterdam special events Salon for are the invited community to a minimum of professional of three internatio events each- nalsyear, living delving in theinto Amste the veryrdam best region. of Amsterdam's Our members cultural can scene enjoy and art, offeringtheatre a andfantastic music night topped out with off by likeminded fun networking people. drinks.

Sign up for the Amsterdam Salon at www.amsterdamsalon.org Sign up for the Amsterdam Salon at www.amsterdamsalon.org Tickets for our unique events are for members only.

photo: Petrovsky & Ramone Notes

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