OCTOBER 2011 www.jacksonholechamber.com Your Chamber Quarterly
Our Commitment to Economy, Community, and Environment
Inside: Jackson Hole Chamber of Commerce 2010-11 Annual Report
The Mission Statement for the Jackson Hole Chamber of Commerce
“The Mission of the Jackson Hole Chamber of Commerce is to champion the interests of local businesses, enhance their prosperity, and strengthen the economic climate of Teton County.”
Upcoming Chamber Events
Thursday, October 13 Thursday, November 10 Chamber Mixer at River Rock Assisted Living: Apps, Chamber Mixer at Rocky Mountain Bank Arts, and Old Farts Inside Your Friday, November 25 Chamber Quarterly... Tuesday, October 25 Annual Town Square Lighting Business Roundup: Member Benefit Focus at the Jackson Page 2: Hole Chamber of Commerce Administrative Offices Thursday, December 1 Letter from the Chair and Business Over Breakfast at the Historic Wort Hotel; the Executive Director Thursday, October 27 RSVP to [email protected] Chamber Mixer at the Jackson Hole Historical Society & Museum Tuesday, December 6 Pages 3: Business Roundup: Member Benefit Focus at the Jackson Have You Seen Monday, October 31 Hole Chamber of Commerce Administrative Offices ChamberMaster? Trick or Treat on Town Square Thursday, December 15-Saturday, December 24 Page 8: Thursday, November 3 Santa on the Square Member Contributions Business Over Breakfast at the Historic Wort Hotel; Boost Business RSVP to [email protected] Thursday, January 5 Business Over Breakfast at Location TBA; RSVP to Tuesday, November 8 [email protected] Page 8: Business Roundup: Member Benefit Focus at the Jackson Welcome New Members! Hole Chamber of Commerce Administrative Offices For more information about upcoming events, please visit www.jacksonholechamber.com/events. Jackson Hole Chamber of Commerce, October 2011 - Page 2 A Letter from the Chair Kevin Olson • Jackson Hole News&Guide
As you’ll read in the following pages, your Jackson Hole Chamber of Commerce has accomplished much this past year. Yet we recognize more can be done to ensure the local economy remains vibrant and has the best chance to improve. Similar to Jackson Hole business owners, Chamber leaders and staff focus on providing you vital services when needed. To ensure we are doing the best job possible, we always ask if our efforts are effective for and valued by Chamber Members and the tens of thousands of visitors we have the chance to influence.
The most significant development of the year was the adoption of new bylaws governing the Chamber of Commerce Chair and its board structure. This has and will help us stay focused on what we do in Jackson Hole. Kevin Olson Chamber work is now divided among six committees that steer offerings to members and the community. Each committee is led by at least two of our board members. With the additional help of committee volunteers, board members directly develop and evaluate our programs, always asking if they are effective. Additionally, the new board structure clarifies the path one must take to sit on the Chamber board. Under the new system, future board members will gain first-hand, ground-level experience before they take on broad leadership roles. Early results show we chose the right course.
With this as background, I’d like to recognize the efforts of our board and staff and encourage you to let us know if there’s something we can do better or if you have an idea the Chamber should implement. A Letter from the Executive Director Officers: Tim O’Donoghue CHAIR Kevin Olson, Jackson Hole News&Guide The Jackson Hole Chamber of Commerce staff and I are pleased to present to you our Annual Report for 2010/11. I think you will find insightful CHAIR-ELECT and valuable information on some of what your Chamber of Commerce has been doing to enhance the prosperity of local businesses and our overall Jim Waldrop, Wort Hotel community during this past year.
VICE CHAIR Thank you to all of our Members who have invested in our work. Also, a special thanks to Chamber staff, Board members, and volunteers who have Scott Anderson, Jackson Hole Radio and Executive Director worked in such a dedicated, professional, tireless fashion to be of service to Tim O’Donoghue Great Western Lodging our community.
TREASURER Anna Olson, Jackson Hole Mountain Resort Jackson Hole Chamber of Commerce Committee Leadership:
PAST CHAIR Executive Committee Governance & Planning Membership John Rutter, Grand Teton Lodge Company Kevin Olson – Chair Mike Sillman – Chair Oly Olson – Chair Jim Waldrop – Chair Elect Carrie Boynton – Vice-Chair Brianna Farmer – Vice-Chair Scott Anderson – Vice Chair Julie Faupel – Vice-Chair Board of Directors: Anna Olson – Treasurer Government & Andria Clancy Community Affairs Stephan Abrams, The Liquor Store John Rutter – Past Chair Jim Webb – Chair Visitor Services Carrie Boynton, Jackson Hole Ski and Events Rod Everett – Vice-Chair Stephan Abrams – Chair Snowboard Club Tim Harland – Chair Jeff Roush – Vice-Chair Mike Halpin – Vice-Chair Marketing & Tourism Andria Clancy, Clancy Construction Scott Smith Joe Madera – Chair Brianna Farmer, Jackson Bootlegger Amanda Flosbach – Vice-Chair Diana Waycott Julie Faupel, Jackson Hole Real Estate Associates Amanda Flosbach, Dancers’ Workshop Online Marketing Tools Available to Every Member Rod Everett, Stagecoach Bar Mike Halpin, Lost Creek Ranch ChamberMaster Brings New Tools to Members Tim Harland, Snake River Brewing Co. The Jackson Hole Chamber of Commerce is pleased to announce a brand-new upgrade to our Membership Joe Madera, Homewood Suites by Hilton program. This July, we began using ChamberMaster, one of the most popular programs available today. Jeff Roush, Wyoming Outfitters ChamberMaster allows Members to control their Michael Sillman, Bank of Jackson Hole Membership listings with the click of a mouse. Scott Smith, One to One Wellness Each Member now has a unique user ID that allows complete access to these brand-new online marketing Diana Waycott, The Lexington at tools! Does your business offer a new product? Does Jackson Hole your organization have new event photos to share? You can update your listing! Would you like priority Jim Webb, Lower Valley Energy registration for programs such as Business Over Breakfast? Leave your checkbook at home because you’ll be able to RSVP and pay in advance!
Look for more details about these benefits coming soon! For more information, please contact Kate Foster, Communications Manager, kate@ jacksonholechamber.com or 307.733.3316x104. Jackson Hole Chamber of Commerce, October 2011 - Page 3
Income/Expense Snapshot Annual Membership premiums support the programs and activities the Chamber conducts to promote and strengthen businesses and our local economy. Primary Sources of Chamber Income
1%
Membership 25% 27% Events
Local Government
Advertising
Other 23% 24%
Primary Sources of Chamber Expenses
$86,476 Events $299,365 Marketing & Sales $465,864 Visitor Services Administration $248,657 & Operations Other
$288,809
Marketing & Sales (Expenses)
Commnity Outreach
Jackson Hole Chamber of Commerce Committee Leadership: Newsletters / Social Media
Splurge & Buy Local
Tourism
Website
Explorer Magazine
Lodging Tax Campaign The Jackson Hole Chamber of Commerce takes pride in the $0 $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 $70,000 $80,000 world-class cultural events that draw visitors from around the world to our community and into our Members’ businesses. Networking events provide the opportunity for Members to Events make valuable connections while meeting at social events.
800
715 700
603 600 563 Networking and 540 Educational Event 500 Attendance
400
309 300 258
192 200 155 130 111 100
*N/A0 *N/A0 0 BOB Mixers BILS Seminars Business Over Breakfast Chamber Mixers Business Including Lunch Business Seminars
2010/11 2009/10 2008/09 * Business Including Lunch is a new networking/educational program started in 2011. Jackson Hole Chamber of Commerce, October 2011 - Page 2 Membership
List of Jackson Hole Chamber of Commerce Members: 2010/11 New Members: 112 • Membership Renewals: 752
3 Creek Ranch Golf Club • 3 Creek Ranch Real Estate Services • 307 Media • 4-A Engraving - Gifts & More • 43 North • 49’er Inn & Suites • 9 Cloud Web Works • A Cabin at Thistle Dew • A Cut Above • A House in Sweet Hollow • A Noteworthy Music Agency • A Storage Stable • A Touch of Class/Shadow Mountain Gallery • A-OK Corral Horseback Rides • A.J. DeRosa’s Wildlife Snowshoe Adventure • A.J. DeRosa’s Wooden Boat River Tours • AAA Wyoming • Absaroka Western Designs & Tannery • Action Snowmobile & RV Inc • Advanced Concrete Solutions • Adventure Camper Rental • Ahrens’ Guest Condo at the Aspens • Alamo Rent A Car • Albertsons • All World Cleaning • Alltrans, Inc. • Alpen Haus Hotel Resort • Alpenhof Lodge • Alpine House Inn and Spa • Alpine Motel • Alpine Mountain Days • Alpine Outdoors Horseback Rides & Fishing Trips • Altamira Fine Art • Altitude • Amangani • Amaze’n Jackson Hole • AMBI Mail & Shipping • American Legion Post 43 • American Red Cross- Bridger Teton Branch • American Wilderness Leadership School • ANA’s Grand Excursions • Angler’s Inn • Anne Kent Cabins in Jackson Hole, WY • Antler Gallery • Antler Inn • Anvil Motel • Aquista Realty, LLC • Architectural Stone & Tile • Art Association of Jackson Hole • Art By Jonathan “The Bear Man” • Aspens Market • Astoria Fine Art • Asymbol Imaging • AT&T Mobility • Attuned Healing Massage & Bodywork • Auto & Diesel Services • Bank of Jackson Hole • Bank of the West • Bar BC Ranch • Bar J Chuckwagon • Bar T-5 Covered Wagon Cookout • Barker-Ewing Grand Teton National Park Scenic Float Trips • Barker-Ewing Whitewater • Barn Hill Landscaping & Tree Service, Inc • Bear and Doe Massage Works Inc • Bear Basin Adventures • Beaver Creek Hat & Leather Co • Bentwood Inn • Berlin Architects • Best Vacation Inc • Best Western The Lodge at Jackson Hole • Bet The Ranch • Better Business Bureau • Big O Tires • Black Diamond Moving Company • Black Diamond Real Estate • Black Mountain Lodge • Black Swan Inn Luxurious Theme Suites • Blue Cross/Blue Shield of Wyoming • Blue Lion • Blue Sky Sage Horseback Adventures • Blue Sky Services, Inc. • Blue Spruce Cleaners • Body Sage Day Spa at the Rusty Parrot Lodge Lodge & Spa • Boyer’s Indian Arts & Crafts • BPA, Inc./dba • SkiInSkiOutRentals.com • Branding Iron Inn • Brenda’s Gallery & Gifts • Bresnan Communications • Briar Rose, The / The Hole Package • Bridger Productions • Brilliantly Done • Brooks Lake Lodge • BrushBuck Guide Services • Bubba’s BBQ Restaurant • Buckrail Lodge • Budge’s Slide Lake Cabins • Bunnery, The • Burke’s Chop House • C. Michael Spain & Associates, Ltd. • Cabin Creek Inn • Cache Creek Lodge • Cache Valley Visitors Bureau • Cadillac Grille • Cafe Genevieve • CalCon Mutual Mortgage • Calico Italian Restaurant & Bar • Callowishus Park Touring Company • Campbell Communications • Campervan North America LLC • Canvas Unlimited • Carney Logan Burke Architects • Carol J Linton Sales Associate Sotheby’s Int’l Realty • Cascade Lighting Representatives • Castagno Outfitters • Cayuse Western Americana • Center for Advanced Medicine • Center for Resolution • Center for the Arts • Central Wyoming College Jackson Campus • Changes Hair & Nail Salon • Chapel At River Crossing, The • Charlie Sands Wild Water Trips • Child Psychology Associates, P.A. •Circumerro Media Inc • Clancy Construction Company, Inc. • Clean House Happy Home • Clear Creek Group, The • Climb Wyoming • CM Ranch • Coca-Cola Bottling Company of the Tetons • Cody & Beyond • Cody Country Bed & Breakfast Association • Coffey Time Images • Color World Printers • Colter Productions • Community Bible Church • Community Entry Services • Community Foundation of Jackson Hole • Community Resource Center • Community Safety Network • Conflict Management Associates, LLC • Continental Divide Dogsled Adventures • CopyWorks LLC • COSTCO Wholesale • Cottages at Snow King • Council on International Educational Exchange • Cow Cabins • Cowboy Cab •Cowboy Free Range Meat • Cowboy Roadhouse Lodge • Cowboy Up Hang Gliding, LLC • Cowboy Village Log Cabin Resort • Cowboy Village Log Cabin Resort • Crooked Creek Resort • Curran-Seeley Foundation • D & D Camera Corral • Dancers’ Workshop • DanShelley Jewelers • Dave Hansen Whitewater • Dave Hettinger Outfitting • Dental Care of Jackson Hole • Destination Jackson Hole • Destination VIP • Destinations Inn Luxurious Theme Suites • Dex • Dex Media • Dialogue Business Strategy Inc • Diamond Wireless / Verizon Wireless • Diane Nodell Real Estate Inc • Diehl Gallery • Dining In Catering Inc • Diva Nail Salon & Spa • Door 2 Door Ski Rentals • Dornan’s Resort • Dornan’s Spur Ranch Cabins • Double H Bar / DBA National Elk Refuge Sleigh Rides • Dreamchasers • Driver Provider, The • Dry Ridge Outfitters • Dubois Chamber of Commerce • Dubois Main Street Inc • Dubois Museum / Wind River Historical Center • Dubois Wind River KOA • Dude Ranchers’ Association, The • E.Leaven Food Company • EcoTour Adventures • Edge Sports, The • Edward Jones Investments-Jo Schmillen Financial Advisor • Electrical Wholesale Supply Co. •Elevated Ballooning • Elk Antler Outfitters • Elk Country Inn • Elk Refuge Ranch Home • Emerg+A+Care • Environmental Health Trust • Epic Relays • ER Office Express Inc • Evans Construction Company • Events Etc • Exum Mountain Guide Service • Falls Printing, LLC • Farland Lee Studios • Farm Bureau Insurance • FBN Mailings • Field & McClure CPAs, PC • Fighting Bear Antiques • First Baptist Church • Fishing with J • Fitzgerald’s Bicycles • Flagg Ranch Resort • Flat Creek Ranch • Flat Creek Saddle • Floral Art • Flying Saddle Resort • Fort Frame & Art, Inc. • Four Pines Physical Therapy, PC • Four Seasons Resort Jackson Hole • Fox Creek Inn • Friends of Pathways • Galleries West Fine Art • Game Creek Ranch • Game Trail Gatherings • GaperGuide Inc. • Garland Ford & Potter LLC • GE Johnson Construction Company • GeoRoamer Yellowstone • GEP Destination Management Utah • Gifts of the Earth • Giovanni’s Italian Restaurant • Global Treasures • Gonnella & Associates, PC • Good Samaritan Mission • Goosewing Ranch • Grand Dynamics, Inc • Grand Targhee Resort • Grand Teton Adventure Company • Grand Teton Association • Grand Teton Floor & Window Coverings • Grand Teton Music Festival • Grand Teton National Park Foundation • Grand Teton Park RV Resort & Cabins • Grand Teton Park Snowmobile Rentals • Grand Teton Tours • Grand Valley Lodging • Grand Victorian Lodge, The • Granite Auto • Great Harvest Bread Co • Great Northern Coffee Company, Inc. • Greater Yellowstone Coalition • Green Gears Transportation • Green Turf Lawnscapes Inc • Greys River Cove RV Park • Grizzly & Wolf Discovery Center • Grizzly Country Wildlife Adventures • Gros Ventre River Ranch • GTLC - Colter Bay Cabins • GTLC - Colter Bay Corrals • GTLC - Colter Bay Marina • GTLC - Colter Bay Phillips 66 Stations • GTLC - Colter Bay RV Park • GTLC - Colter Bay Tent Cabins • GTLC - Colter Bay Village Gift & Tackle Shop • GTLC - Colter Bay Village Grocery Store • GTLC - Fishing Trips • GTLC - Float Trips • GTLC - Jackson Hole Golf & Tennis Club • GTLC - Jackson Lake Lodge • GTLC - Jackson Lake Lodge Corrals • GTLC - Jackson Lake Lodge Mural Dining Room • GTLC - Jackson Lake Lodge Pioneer Grill • GTLC - Jackson Lake Lodge Shops • GTLC - Jenny Lake Lodge • GTLC - Jenny Lake Lodge Dining Room • GTLC - Jenny Lake Store • GTLC - John Colter Cafe Court at Colter Bay • GTLC - John Colter Ranch House Restaurant at Colter Bay • GTLC - Moose Village Store • GTLC - North Grille @ Jackson Hole Golf & Tennis Club • Gun Barrel Steak & Game House, The • Haagen Dazs • Habitat For Humanity of the Greater Teton Area / The Habitat ReStore • Halloween Headquarters • Hampton Inn & Suites - Pinedale • Harmonic Spa, The • Hatchet Resort • Hawkins, Kominsky & Devries • Hawtin Jorgensen Architects • Headwall Recycle Sports • Heart Six Float Trips • Heart Six Guest Ranch • Heart Six Ranch Snowmobiling • Heather James Fine Art • Hennes Studio and Gallery • Herb Store, The • Hertz Car Rental • Hide Out Leather • High Country Linen Supply • High Country Snowmobile Tours • High Mountain Heli-Skiing, Inc.• Hilltop Childcare Services • Hoback Sports • Hole Hiking Experience Inc., The • Homewood Suites - Jackson Hole • Hostel, The • Hotel Terra Jackson Hole • Hub International Mountain States Ltd • Hughes Production • IBF • Ignight Lounge • Ila Rogers Photography • Images of Nature Gallery • Imagewell Photography • iMix Productions • Incredible Edibles • Inn at Jackson Hole • Inn on the Beartooth • Inn on the Creek • Interactive Training Simulations • International Mastermind Group, LLC • Introduction to Rodeo • ipaint, inc • J.C. Jewelers • Jack Dennis Fishing Trips • Jack Dennis Sports • Jack Dennis Wyoming Gallery • Jackson Bootlegger • Jackson Community Recycling • Jackson Curbside Recycling • Jackson Hole Adventure Center • Jackson Hole Adventure Rentals • Jackson Hole Airport • Jackson Hole Anglers • Jackson Hole Argo LLC • Jackson Hole Art Auction, The • Jackson Hole Art Tours • Jackson Hole Aviation, LLC • Jackson Hole Bed & Breakfast Association • Jackson Hole Book Traders • Jackson Hole Buffalo Meat Company • Jackson Hole Campground • Jackson Hole Central Reservations • Jackson Hole Chamber - Howdy Pardners • Jackson Hole Chamber of Commerce • Jackson Hole Children’s Museum • Jackson Hole Community Counseling Center • Jackson Hole Community School • Jackson Hole CompuNet • Jackson Hole Conservation Alliance • Jackson Hole Cowboy Jubilee • Jackson Hole Cycle & Saw • Jackson Hole Distributing • Jackson Hole Enterprises • Jackson Hole Favorites Activities & Lodging • Jackson Hole Figure Skating Club • Jackson Hole Fly Fishing Trips • Jackson Hole Harley-Davidson • Jackson Hole Hat Company • Jackson Hole Health & Fitness • Jackson Hole Historical Society & Museum • Jackson Hole Iditarod Sled Dog Tours, Inc. • Jackson Hole Insurance & Financial Services • Jackson Hole Jaycees • Jackson Hole Land Trust • Jackson Hole Llamas • Jackson Hole Lodge • Jackson Hole Magazine • Jackson Hole Massage Therapy LLC • Jackson Hole Mountain Guides • Jackson Hole Music Experience • Jackson Hole Nannies • Jackson Hole News&Guide • Jackson Hole One Fly Contest • Jackson Hole Outdoor Leadership Institute, LLC • Jackson Hole Outfitters • Jackson Hole Pack Trips & Trail Rides • Jackson Hole Pendleton • Jackson Hole People’s Market • Jackson Hole Picture Map • Jackson Hole Playhouse • Jackson Hole Radio • Jackson Hole Real Estate Associates • Jackson Hole Real Estate Co LLC • Jackson Hole Recreation • Jackson Hole Reservations • Jackson Hole Restaurant • Jackson Hole Retreats • Jackson Hole Roasters • Jackson Hole Rodeo Company, The • Jackson Hole Shooting Experience • Jackson Hole Ski & Snowboard Club • Jackson Hole Snow Devils • Jackson Hole Snowmobile Tours • Jackson Hole Super 8 • Jackson Hole Therapeutic Riding Association • Jackson Hole Title & Escrow Company • Jackson Hole Trail Rides • Jackson Hole Twin Cinema • Jackson Hole VIP Tours - VIP Adventure Travel • Jackson Hole Weed Management Association • Jackson Hole Whitewater • Jackson Hole Wildlife Film Festival • Jackson Hole Wildlife Safaris LLC • Jackson Hole Writers Conference • Jackson Hole Youth Baseball League • Jackson Hole Youth Soccer • Jackson Lodging Co • Jackson Paint & Glass •Jackson Printing • Jackson Radio Group • Jackson Signs LLC • Jackson Temp Services Inc • Jackson Trading Co • Jackson Whole Family Health/Big Horn Occupational Medicine • Jackson Whole Grocer • Jackson Workforce Center • Jackson’s Hole Adventure Inc • JacksonHoleUSA.com/Teri McCarthy Inc • Jade’s Heating & Plumbing • Jenny Lake Boating Inc • JH Dining Guide/Skier/Mountain Country • JH Muse Gallery • JH Organics • JH Transportation & Cab • JH Weekly / Planet Jackson Hole •JHMR - Casper Restaurant • JHMR - Cafe 6311 • JHMR - Group & Conference Services • JHMR - Hole in the Wall Snowboard Shop • JHMR - Jackson Hole Mountain Resort • JHMR - Jackson Hole Mt Resort Ticket Sales • JHMR - Jackson Hole Resort Lodging • JHMR - Jackson Hole Resort Store • JHMR - Jackson Hole Ski & Snowboard School, • JHMR - Jackson Hole Sports • JHMR - Jackson Hole Sports Jr • JHMR - Nick Wilson’s • JHMR - Nordic Center • JMC Professional Cleaning Service LLC • Jones Boys Printers • Jorgensen Associates PC • Journeys School of Teton Science Schools • Judd Grossman Entertainment, Inc. • Judge Roy Bean’s Old Time Photos & Weddings • Kasper’s Kountryside Inn • Kelly on the Gros Ventre • Ken Small Associates LLC • Kendall Davenport Fine Art Studio • KIFI-TV Local News 8 • Kiwanis Club • Knit on Pearl • Knobe’s Radioshack • Kraig Kobert CPA PC • KS Trading Partners LLC • Kudar Motel • Lakeside Lodge Resort & Marina • Lander Chamber of Commerce • Laser Ink LLC • Latino Resource Center Inc • Laurie Waterhouse Interiors • Lava Mountain Lodge • Lazy L & B Ranch • Lee’s Tees • Legacy Gallery • Leisure Sports • Let’s Go Design • Lewis & Clark River Expeditions • Lexington at Jackson Hole Hotel & Suites • Liquor Store, The • Little Bear Home Services LLC • Live Water Properties LLC • Llama Lou’s Reservations • Local Pages, The • Lodge at Jackson Fork Ranch • Longhorn Ranch Lodge & RV Resort, The • Lost Creek Adventure • Lost Creek Ranch • Love Ridge Resort Lodges • Lower Valley Energy • Lozier’s Box R Ranch • Luton’s Teton Cabins • MacPhail’s Burgers American Grill • Macy’s Services • Mad River Boat Trips - Whitewater • Make-A-Wish Foundation of Wyoming • Mallory Jones Photography • Mangis Fishing Guide Service • Mangy Moose Emporium • Mangy Moose Gift Shop • Mangy Moose Restaurant • Manufacturing-Works • Master’s Studio, The • McDonald’s of Jackson Hole • MD Nursery & Landscaping • Meridian Trust Federal Credit Union • Merry Piglets Mexican Grill • Million Dollar Cowboy Bar • Million Dollar Cowboy Bar Gift Shop • Million Dollar Cowboy Steakhouse • MJ Bishop Construction Inc • Montana Whitewater Rafting • Moo’s Gourmet Ice Cream • Moose Creek Ranch Cabins • Moose Head Ranch Inc • Motel 6 • Moulton Ranch Cabins - Grand Teton National Park • Mountain Destinations • Mountain High Pizza Pie • Mountain Home Staging • Mountain Living Magazine • Mountain Lotus Massage Therapy • Mountain Property Management • Mountain Resort Services • Mountain Trails Gallery • Mountains of Groceries •Movieworks Cinema 4 • Mullikin Larson & Swift LLC • Murie Center, The • Museum of the Mountain Man • Nani’s Genuine Pasta House • National Bighorn Sheep Center • National Museum of Wildlife Art • National Parks Conservation Association •Nelson Engineering • New Flight Charters • New York Life Insurance Co • Nikai Sushi • Noble Travel • north40 realty • Nuts & Bolts Inc • O.A.R.S. • Off Square Theatre Company • OK Rentals & Real Estate • Old Faithful Snowmobile Tours, Inc. • Old Faithful Taxi • Old Wilson School House • On The Fly Outfitters • One Horse Motel • One To One Wellness Inc • Open Creative • Orvis Jackson Hole • Osprey Beverage LLC • Our Town Directories LLC • Owens Orthodontics & Owen Family Dentistry • Pantone Properties, LLC • Paper & Grace • Paragon Press • Parkway Inn & Spa • PAWS of Jackson Hole • Paya’ Deli, Pizza & Catering • Peaks Restaurant at Signal Mountain Lodge, The • Pearl Street Bagels • Persephone Bakery • Pet Place Plus LLC • Pilates Place, The • Pinedale Properties Inc • Pines Restaurant, The • Pink Ribbon Riders • Pioneer Homestead Apartments • Pizza Hut Restaurant • PMS Rentals LLC • Point Inn & Suites, The • Pony Express Motel • Portis Group • Powder Horn Golf Community, The • Powder Mountain Press Inc • Premier Green Cleaning Services • Primrose Media Works • Professional Express • Profile Massage & ENSO Spa • Q102 - KCHQ • Quilting in the Tetons • Qwest Communications • Raindance Gallery • Raindance Indian Arts • Rainmaker Coaching, LLC • Rally’s Pet Garage • Ranch Inn • Rancho Alegre Lodge • Rawhide Motel • RE/MAX Obsidian • Red Rock Ranch • Red Velvet Swing Old Time Photos • Redline Running Co • Reel Deal Anglers JH Inc • Rendezvous Backcountry Tours • Rendezvous Bistro • Rendezvous Mountain Rentals & Property Management • Rendezvous River Sports/J.H. Kayak School • Ripley’s Believe It or Not!/Concept Attractions of Wyoming • Rising Sage Cafe • River Rock Assisted Living • Rocking V Lodge • Rocky Mountain Appraisals • Rocky Mountain Bank • Rocky Mountain Elk Ranch • Rocky Mountain Hardware • Rocky Mountain Lodge • Rocky Mountain Tours • Rose Consulting LLC • Rotary Club of Jackson Hole • Rustic Inn at Jackson Hole • Rusty Parrot Lodge & Spa • Ryan Cleaners • Safari Yellowstone • Salt Lake / Jackson Express • Scandia Down • Scenic Safaris • Scott Christensen Studio • Scott McKinley Productions • Senior Center of Jackson Hole • Shades Cafe• Shooting Star • Sidewinders American Grill • Signal Mountain Fishing Guides • Signal Mountain Float Trips • Signal Mountain Leek’s Marina & Pizzeria • Signal Mountain Lodge • Signal Mountain Marina • Silver Sage Gallery, LLC • Silver Star PCS • Simply Mac • Skinny Skis • Skyfire Studio • Snake River Angler • Snake River Brewing Company & Restaurant • Snake River Float Trips • Snake River Grill - Snake River Corp • Snake River Interiors • Snake River Kayak & Canoe School • Snake River Lodge & Spa Property Management • Snake River Lodge & Spa, a Rock Resort • Snake River Park Float Trips Inc • Snake River Park KOA & Whitewater • Snake River Ranch • Snake River Roasting Company • Snake River Whitewater Photo & Video • Snow King Center • Snow King Condominiums • Snow King Resort • Snow King Resort - Alpine Slide • Snow King Resort - Concierge/Activity Desk • Snow King Resort - Hotel • Snow King Resort - Rafferty’s Atrium • Snow King Resort - Scenic Chairlift • Snow King Resort - Ski Area • Solitude Float Trips • Soroptimist International of Jackson • Sotheby’s International Realty - Jackson Hole • Soul Spot LLC • Sound System Innovations Inc • Spotted Horse Ranch • Spring Creek Animal Hospital • Spring Creek Ranch • Spring Creek Ranch - Dinner Sleigh Rides • Spring Creek Ranch - Granary Restaurant • Spring Creek Ranch - Riding Stables • Spring Creek Ranch Wilderness Spa • Spring Hill Press • St John’s Medical Center • Star Valley Chamber of Commerce • Star Valley Storage • State Farm Insurance • Steady Jake Mobile DJ Services • Stitch `N Time • Stockton & Shirk Interior Designs • Stoneworks of Jackson Hole • Strout Architects • Sublette County Chamber of Commerce • Sundance Inn - Jackson’s In Town Inn • Susan Eriksen-Meier LLC • Sweetwater Restaurant • Swift Creek Outfitters/Teton Horseback Adventures • Swope’s Mountain Photography • Targhee Village Golf Course • Tegeler & Associates • Teton Activities Inc • Teton Adaptive Sports • Teton Aviation Center • Teton Balloon Flights • Teton Club, The Teton County Fair • Teton County Housing Authority • Teton County Library • Teton County School District #1 • Teton Dental Arts • Teton Expeditions Scenic Float Trips • Teton Freedom Riders • Teton Gables Motel • Teton Heritage Builders • Teton Journal • Teton Kids • Teton Land & Development Group LLC • Teton Literacy Program • Teton Motors • Teton Mountain Bike Tours • Teton Mountain Lodge & Spa • Teton Mountaineering • Teton Orthopaedics • Teton Outpatient Services • Teton Pines Resort Golf Course • Teton Raptor Center • Teton Rental Center • Teton Reserve Golf Course • Teton Sangha • Teton Scenic Floats & Fly Fishing • Teton Science Schools • Teton Springs Lodge & Spa • Teton Springs Resort • Teton Steakhouse • Teton Tails • Teton Trust Company • Teton Valley Cabins • Teton Valley Campground / RV Park • Teton Valley Chamber of Commerce • Teton Valley Ranch Camp Education Foundation • Teton View Bed & Breakfast • Teton Village Association • Teton Village Sports • Teton Village Trail Rides Teton Wagon Train • Horse Adventure • Teton Wealth Management Inc • Teton Wellness Institute • TetonVillageLogHome.com •The Day Lodge • Thoenig’s Fine Jewelry • Thompson Palmer & Assoc PC • Timberline Computer Service LLC • Tobacco Row • Togwotee Mountain Lodge •Togwotee Mountain Lodge Horseback Riding • Togwotee Mountain Lodge Snowmobiling • Togwotee Snowmobile Adventures • Toolson Telephone/Wilderness Communications • Top10images.com • Tours of Jackson Hole.com • Town of Jackson • Trail Creek Ranch • Trailside Galleries • Trauner Designs Inc • Travel the Rockies • Triangle C Dude Ranch •Triangle C Ranch All Seasons National Park Tours • Triangle X Guest Ranch • Triangle X Ranch - Float Trips • Triangle X Ranch Pack Trips & Hunting • Trigger Taxi • TriLipid Research Institute LLC • Trio Fine Art • Trippons.com • Trophy Mountain Outfitters •Trout Unlimited - Jackson Hole Chapter • True Nature Day Camp • Turning Point Pregnancy Resource Center • Turpin Gallery • Turpin Meadow Ranch • Turpin Meadow Ranch - Horseback Riding •Turpin Meadow Ranch - Yellowstone Snowmobile Tours, Inc. • Two Grey Hills •U.S. Senator Mike Enzi - Field Office • Union Wireless • University Financial Group • University of Wyoming Outreach • UPS Store, The • Upstream Anglers & Outdoor Adventures-Fishing • Upstream Anglers & Outdoor Adventures-Wildlife Tours •US Bank • Valley Office Systems • Verdone Landscape Architects VLA, INC • Vertical Media • Vertical Peaks Fine Art • Vibrant Events of Jackson Hole • Virginian Lodge • Virginian Restaurant, The • Virginian RV Park • Virginian Saloon • Vista 360 • Volunteer Fire Rescue Association of Jackson • Vom Fass of Jackson Hole • Wagons West Covered Wagon Train • Wandering Angler Guide Service, The • Wells Fargo Bank • Welty’s General Store • West Lives On Gallery • Westbank Anglers • Westbank Construction Co Inc • Westbank Sanitation • Western Design Conference • Western Heritage Exchange • Western Range Catering • Western Records Destruction • Western Wings Birds & Clays • Western Wyoming Beverages Inc • Westside Wine & Spirits • White Buffalo Club • Wilcox Gallery • Wild About Life Photography • Wild by Nature Photography Gallery • Wild Hands • Wild Sage at the Rusty Parrot Lodge & Spa • Wild West Vacations and Travel • Wilderness Ventures • Wildernest Sports • Wildflower Inn, The • Wildlife Expeditions of Teton Science Schools • Wilkinson & Associates LLC • Willis of Wyoming • Wind River Casino • Wind River Tobacco Company LLC • Wind River Visitors Council • Wolf’s Jackson Dodge Chrysler • Woods Hotel • Worden Group Public Relations • World Cast Anglers • World Famous Productions • Wort Hotel • Wort Hotel/ Silver Dollar Bar & Grill • WRJ Design Associates LLC • Wyoming Adventures • Wyoming Balloon Company • Wyoming Business Report • Wyoming Cancer Resource Services • Wyoming Council for International Visitors • Wyoming Country Outfitters • Wyoming Dinosaur Center/Big Horn Prospecting, Inc. • Wyoming Highlanders • Wyoming Homes & Properties • Wyoming Inn of Jackson Hole • Wyoming Junior Miss State Scholarship Program • Wyoming Lifestyle Magazine & Wyoming Weddings LLC • Wyoming Lodging & Restaurant Association • Wyoming Mountain Properties • Wyoming Outfitters • Wyoming Small Business Development Center • Wyoming Title & Escrow • Wyoming.com • Xerographic Solutions • Y.M.D., LLC • Yellowstone & Grand Teton Custom Tours • Yellowstone Association • Yellowstone Bear World • Yellowstone International • Yellowstone National Park Lodges-Xanterra Parks & Resorts • Yellowstone Outfitters • Yellowstone Safari Company • Yellowstone Teton Territory • Yellowstone to Yukon Conservation Initiative • Yippy I O Candy • Yoga Today • Yost Business Systems • Z Language School • Ziplocal Jackson Hole Chamber of Commerce, October 2011 - Page 3 Visitor Services
Phone Calls Answered 60,000 Email Replies 51,255 47,866 50,000 Mail Replies 44,322
40,000
30,000
20,000 17,291 13,383 13,417 10,538 10,801 10,000 8,144
0 2010/11 2009/10 2008/09
The Jackson Hole Chamber of Commerce is the first point of contact for many visitors interested in experiencing Jackson Hole and the Greater Teton and Yellowstone Area. Visitor Services Agents answer thousands of phone calls and emails each year while also assisting visitors at the Jackson Hole & Greater Yellowstone Visitor Center and Jackson Hole Chamber of Commerce Administrative Offices.
Jackson Hole Destination Wellness would like to thank the following partners and businesses who participated in Jackson Hole Destination Wellness: Thanks!
SPONSORS: Blair Christy The Lodging Tax Casey Cox Dreamchasers Elisa Davis Heather Mercier Jackson Hole Chamber Sarah DeLoach Karee Miller Jaeger of Commerce Kirsten Donica Chris Moll Coca-Cola High Country/Powerade Katherine Dowson Jeff Moll Jackson Hole Mountain Resort Julianna Eby Katie Murphy Jackson Hole Grocer Elevated Grounds Staff Janell Myers Elevated Grounds Mike Evans Demerie Northrop Snow King Resort Monica Everett Kevin Olson & Family State Farm – Gary Bennett Will Farrow Kris Quandt Jackson Hole Marathon Events • Dr. Mark Menolascino •Jackson Hole Fall Community The Liquor Store Kate & Aaron Foster Susan Radkoski Festival & the Farmers Market • Jackson Canine Carnival • Jackson Hole Grocer & the Harvest Melody Ranch HOA John Frechette Kevin Rauch-Lynch Montana Timing Company Steffan Freeman Jeff Rice Festival • One-to-One Wellness & Scott Smith • St. John’s Medical Center • CHI Center The Jackson Hole Daily Shelly Fuerte & Everyone at Katie Sacca •Teton Wellness Institute • Rotary Lunch Club of Jackson Hole • The Community Clinic & Jackson Bootlegger Aid Station #5 Ponteir Sackrey The Harmonic Spa • Green Drinks JH • Teton Sangha • Dr. Kate Wolin • Terri Gregory • Pam Jackson Hole Health & Fitness Mark Griese Anne Schuler Jackson Hole Whitewater Mike Halpin Julie Sexton Maples • Marcia Craighead • Julia Heemstra • Kristine Harris • Jessa Talermo • Nancy Alfs • Green Layer Kristine Harris Lisa Smith-Batchen April Hankey • Shelley Simonton • Jackson Hole Lodge • Lees Tees • Wells Fargo Creative Energies Jim Henry Scott Smith & One-to-One Snake River Brewing Company Padgett Hoke Wellness Susan Hollander Jevon Staples & Staff VOLUNTEERS: Terry Johnson Casey Stout Stephan & Laura Abrams Linda Kaunitz Jessa Talermo Sara Adams Pamela Kearns Linore Wallace Jim Auge Jia Knopp Ray Wallace Lori Bantekas Jason Lester Rick Walls & Melody Ranch HOA Zack & Bode Barnett Dr. Maura Lofaro Landon Wiedenman Mayor Mark Barron Lindsey Love Jamie Wise John Batenhorst Chris Lundberg Josie Wittner Margaret Brady Terry Madl Katie Wolitarsky Windy Campbell Susanne Matthews Kelly Zelikovitz Todd Cedarholm Dr. Mark Menolascino Leland Christensen
Special thanks to the Gillespie Team Community Truck, START Bus, JH Roasters, Profile Massage and all of the masseuses that volunteered their services, Teton Village Association, the Town of Jackson, and Teton County. 224971 Credit: Dunker Imaging Jackson Hole Chamber of Commerce, October 2011 - Page 4 Tourism & Marketing
300 250 261 211 250 Tours Participants 200 Groups Referenced 200 150
150 109 124 100 100 61 50 50 39 40 17 18 0 0 2010/11 2009/10 2008/09 2010/11 2009/10 2008/09 Familiarization (FAM) tours and participants work with the Meetings, groups, family reunions, and others are looking Chamber to experience Jackson Hole prior to recommending to the Chamber as a resource for planning their visits and the destination to their clients, readers, and associates. bringing business to Jackson Hole.
12,000
10,000 $120,000 10,000 $105,431 Community Social Media $100,000 8,000 $84,038 Support 6,634 Traditional Media $80,000 6,000 $60,000
4,000 $40,000 $31,557 2,427
2,000 $20,000 792
0 $0 2010/11 2009/10 2008/09 2010/11 2009/10 2008/09 The Wyoming Office of Tourism tracks all media mentions of Making Investments to Boost Businesses: The community Jackson Hole on a monthly basis. Social media buzz is off the supports media and tour operator FAMs through donations charts with the combination of Twitter, YouTube, FaceBook, etc. of complimentary meals, activities, services, and lodging.
Jackson Hole, Wyoming Cody, Wyoming Montreal, Quebec, Canada Wyoming Office of Tourism Wyoming Office of Tourism National Tour Association’s Marketing Outlook Forum Fall Summit Annual Convention Boise, Idaho September 23, 2010 October 11-12, 2010 November 13-17, 2010 Go West Summit 11 attendees 100 attendees 202 attendees February 7-10, 2011 * * 68 leads 250 attendees * 35 leads generated *
Cheyenne, Wyoming Governor’s Hospitality* & * Tourism Conference January 30 – February 1, 2011 * ** 346 attendees * 6 leads generated * * * * *
San Francisco, California U.S. Travel Association’s * International Pow Wow May 21-25, 2011 5,500 attendees 85 leads generated
Salt Lake City, Utah International Sportsman* Expo (ISE) March 16-21, 2011 Denver, Colorado Baltimore, Maryland New York City, New York 25,000 attendees 597 leads generated International Sportsman* The Americas Meetings* & * PR Consortium Media Event Expo (ISE) Events Exhibition (AIBTM) September 30, 2010 January 5-10, 2011 June 21-23, 2011 30 Attendees 23,000 attendees 3,000 attendees 59 Leads Generated 374 leads generated 42 leads generated Jackson Hole Chamber of Commerce, October 2011 - Page 5 Website
The Jackson Hole Chamber of Commerce now reaches more than 500,000 people each year through www.jacksonholechamber.com. A portal for the community and the Members of the Jackson Hole Chamber of Commerce, the website provides unparalleled exposure to a worldwide audience.
Unique Website Visitors Annual Website Visitation Trends by Month
600,000 70,000 539,020
500,000 469,157 60,000 402,489 50,000 400,000 40,000 300,000 30,000 200,000 20,000 100,000 2010/11 2009/10 2008/09 10,000 0 2010/11 2009/10 2008/09 0 JAN FEB MARCH APRIL MAY JUNE JULY AUG SEP OCT NOV DEC
Top 10 Pages 1. www.jacksonholechamber.com (home page) 2. Town Square Web Cam 3. Jackson Hole 4. Lodging 5. Summer Fun 6. Yellowstone (Old Faithful) Web Cam 7. Lodging: Hotels, Motels & Lodges 8. Events 9. Grand Teton National Park Web Cam 10. Teton Pass Web Cam
WELCOME NEW MEMBERS!
For more information about Jackson Hole Chamber of Commerce Members, please visit www.jacksonholechamber.com and click on “View the entire Chamber Business Directory.”
Buffalo Trail Gallery Jackson Hole Film and Food Festival www.buffalotrailgallery.com www.jacksonholefilmandfoodfestival.com
Cache Creek Lodge Jackson Hole Property Management www.cachecreekmotel.com www.jacksonholepm.com Contact Us: 307.733.3316 • 112 Center Street Casey Cox ~ Mobile Massage MADE [email protected] www.madejacksonhole.com Denny Ink wwww.jacksonholechamber.com www.dennyink.com Montana Heritage Commission Nevada City Museum
First American Title Insurance Company www.virginiacitymt.com Jackson Hole Chamber of Commerce Staff: http://local.firstam.com/title-wy/teton/ Pinky G’s Pizzeria Geyser Kayak Tours www.pinkygs.com Executive Director www.geyserkayak.com Tim O’Donoghue Spring Haney, Inc. [email protected] Heise Hot Springs www.springhaney.com www.srv.net/~heise/heise_expeditions.html Bookkeeper Stagecoach Bar & Liquor Store Christie Maurais [email protected]
Communications Manager Kate Foster [email protected] Thank You! Director of Visitor Services Rick Howe The Jackson Hole Chamber of Commerce would like to thank the [email protected] Members, businesses, and individuals who joined together to welcome ABC’s Modern Family and HGTV’s House Hunters on Vacation to Events Coordinator Jackson Hole this summer. Katie Wolitarsky The Jackson Hole Chamber of Commerce would like to recognize John Frechette of MADE and Kristine [email protected] Harris of Jackson Whole Grocer for their efforts in uniting the business community to welcome the cast and crew with beautiful gift bags that tempted the cast and crew to explore local businesses and to shop for Events Manager gifts and souvenirs. Heather Falk, Tourism Manager, noted that these efforts helped to boost business for Maureen Murphy the entire community: “With the sheer variety of local products and items included in each welcome bag, it was a boost to any local business who generously donated product. In numerous instances, the cast and [email protected] crew went out shopping to find other items like the ones they received in their welcome bag!” Executive Assistant Team Clancy Jackson Hole Book Traders Jackson Hole Title and Escrow Casey Stout MADE Valley Bookstore Wells Fargo [email protected] Whole Grocer Carney, Logan, & Burke First American Title Company The Liquor Store Jackson Hole Mountain Resort Stefanie Thompson Jewelry Lead Visitor Services Agent Dormouse Mangy Moose Emporium Sarah Tams Kathy Erickson Paper and Grace The Bunnery Ben Roth [email protected] Shayne Skincare and Cosmetics Snake River Brew Pub L&M Ventures Mountain Khaki’s Persephone Bakery Membership Manager Kent Elliott Above: Modern Family Production Manager Sally Young is pictured [email protected] wearing an original Stefanie Thompson necklace with Rico Rodriguez who plays Manny Delgado at the 63rd Annual Emmy Prime Time Tourism Manager Awards this September. Modern Family won five awards, including Heather Falk “Outstanding Comedy.” [email protected] Left: Jesse Tyler Ferguson who plays Mitchell Pritchett with Sofía Vergara who plays Gloria Delgado-Pritchett on the set at Lost Creek Ranch Visitor Services Agents wearing Mountain Khaki products. Sandra Bockman Renee Bruch The Jackson Hole Chamber of Commerce is looking forward to future opportunities to welcome Steve Roberts high profile groups to our community. Would you like to be included on a short-list of businesses who would make contributions to welcome bags? Contact Heather Falk, Tourism Manager, heather@ Volunteers jacksonholechamber.com or 307.733.3316x101. Jim Brinkerhoff Nancy Weeks Diane Wynn (AJ Derosa’s Sleigh Ride/ Snowshoe Wooden Boat River Tours)
Interns Jenny Hansen Kirsten Donica