37Th TRW HQ Renamed Acker Headquarters Building

A PUBLICATION OF THE 502nd AIR BASE WING

JOINT BASE SAN ANTONIO-LACKLAND, TEXAS • Vol. 72 No. 46 • NOVEMBER 20, 2015

37th TRW HQ renamed Acker Headquarters Building

Photo by Staff Sgt. Marissa Garner (From left) Retired Maj. Gen. William Acker and his wife, Nadine, are pictured with 37th Training Wing Commander Brig. Gen. Trent Edwards and his wife, Vanessa, as military training instructors from the 737th Training Group unveil a plaque dedicated to Acker during a building dedication ceremony at Joint Base San Antonio-Lackland Nov. 13. The 37th TRW headquarters building was renamed the Acker building, as a tribute to the former wing commander for his contributions to the current states of the wing and JBSA-Lackland. See story page 3.

INSIDE | Commentary 2 News 3 Community Briefs 14 Sports 17 ONLINE | http://www.JBSA.mil PAGE 2 commentary TALESPINNER NOVEMBER 20, 2015

Joint Base San Antonio- Lackland I know who, what, when and where … but why? Editorial Staff

By Tech. Sgt. David W. Hardy Show them the BRIG. GEN. BOB LABRUTTA Joint Base-Charleston Airman Leadership School importance of wanting to always do 502ND AIR BASE WING/JBSA things the right way rather than simply COMMANDER eading by example can be a doing things the right way when some- heavy burden, but it is the one is looking. TODD G. WHITE 502ND ABW/JBSA burden we choose to carry when Think about the kitchen fi ght scene L PUBLIC AFFAIRS DIRECTOR we don the uniform each day. As lead- in “The Break Up.” Jennifer Aniston ers, we should focus on showing others browbeats Vince Vaughn into helping OSCAR BALLADARES “how” to be an American Airman who wash the dishes, but she doesn’t like JBSA-LACKLAND embodies the core values. We should that he is simply lending a hand. No, PUBLIC AFFAIRS CHIEF also explain “why” it matters to serve she states, “I want you to want to do with the utmost integrity because the the dishes,” which is something he can- SENIOR AIRMAN LYNSIE NICHOLS “who, what, when and where” will then not fathom. Many Airmen share these SENIOR AIRMAN KRYSTAL JEFFERS PHOTOJOURNALIST JOURNEYMAN fall into place. exact sentiments. Maybe you have felt For example, when I was in ammo, the same way at some point in your JOSE T. GARZA, III I trained Airmen on upgrade tasks. If career. SPORTS/STAFF WRITER I incorrectly showed them how, they Our challenge is to get our Airmen would obviously err in their role. How- Photo by Staff Sgt. Christopher Muncy to want to do the right thing. If we are DOROTHY LONAS ever, if I failed to explain why it was perform and explain why it is impor- going to exhort them, we must fi rst PAGE DESIGN/ILLUSTRATOR important to follow technical orders, for tant, you get to the heart of the matter. model exemplary behavior. This calls example, the temptation may too great Airmen not only need more head for inner refl ection; a sober assessment to cut corners in the future. It may also knowledge; they need more heart of ourselves is invaluable. Ofﬁ ce deprive them of pride in mission accom- knowledge. Airmen want to perform Take a deep look in the proverbial 2230 Hughes Ave. JBSA-Lackland, Texas plishment. My negative leader infl uence well and work on high-performing mirror and allow your inner light to 78236-5415 could then be contagious and spread to teams. We owe them the tools to be- provide a visible path for others to fol- (phone) 671-2908 other areas of their job and life. come outstanding individuals who ac- low. Ethical leadership is contagious (fax) 671-2022 Email: [email protected] When you show someone how to complish incredible things as a team. and it starts with you. Straight Talk: 671-6397 (NEWS)

For advertising information: EN Communities P.O. Box 2171 San Antonio, TX 78297 What motivates you to succeed in your career? 250-2052

By Col. Kirsten Benford We need to remind ourselves of the This newspaper is published by 71st Medical Group commander choice we made to be part of the total force EN Communities, a private fi rm in no Vance Air Force Base, Okla. way connected with the U.S. Air Force, and get excited about the fact that we can under exclusive written contract with still serve. JBSA-Lackland, Texas. This commercial otivation is an idea that is used to enterprise Air Force newspaper is an Motivation, enthusiasm and a positive authorized publication for members explain behavior. It is the reason attitude are just as contagious as negativity. of the U.S. military services. Contents for people’s actions, desires and They help us push through trials, unmet of the Talespinner are not necessarily M the offi cial views of, or endorsed by, needs. expectations, undesired jobs and other the U.S. government, the Department What motivates you? Is it a pay raise, of Defense, or the Department of the disappointments. Air Force. promotion, family or friends? When I walked around the 71st The appearance of advertising in When I applied for an ROTC scholarship this publication, including inserts or Courtesy graphic Medical Group after I fi rst arrived a few supplements, does not constitute back in the early 1980s, my motivation was months ago, I couldn’t tell those happy to be endorsement by the Department of monetary. I needed money for college. Many Defense, the Department of the Air Air Force because I appreciated the more here from those simply riding out their Force or EN Communities, of the of us join the military for monetary reasons. level playing fi eld and opportunities for assignment. Everyone appeared motivated products or services advertised. Others join for travel, adventure and to see Everything advertised in this growth and development. and enthusiastic about the role they were publication shall be made available the world. I have thoroughly enjoyed each job and playing. I fed off that enthusiasm and moti- for purchase, use or patronage without Occasionally, we need to refl ect and regard to race, color, religion, sex, “bloomed where I was planted.” vation and wanted to be a better leader and national origin, age, marital status, reevaluate our motives for being in the total It is hard to stay motivated when you help each of my team members succeed. physical handicap, political affi liation, force. What is curious to me is the number or any other non-merit factor of the don’t get assigned the career fi eld or base I was ecstatic when I was fi rst purchaser, user or patron. of people who stay in the military beyond that you really wanted. That being said, it assigned to Vance. Then I “caught” the Editorial content is edited, prepared their original commitment when they seem and provided by the Public Affairs Offi ce helps to keep a positive attitude and be- medical group enthusiasm fever and was of the 502nd Air Base Wing. All photos, to have lost their initial motivation, enthusi- lieve that things happen for a reason. We motivated to keep up with the team. unless otherwise indicated, are U.S. Air asm and zeal. Force photos. all can bring something to the fi ght if we Now I am “committed to excellence,” Deadline for story submissions I entered the Air Force with a three-year stay motivated “in spite of” our temporary and want everyone I come in contact with to is noon Wednesday the week prior commitment back in 1992. I stayed in the circumstances. catch the fever as well. to publication. NOVEMBER 20, 2015 TALESPINNER news PAGE 3 News in Brief 37th TRW headquarters renamed 502 isg/ja hosts retiree appreciation day The Lackland Legal Assistance Office will be hosting a Retiree Appreciation Day Dec. 4 from 8:30 a.m. to 12:30 p.m. and will be for groundbreaking commander assisting retiree and their dependents with estate planning documents. They will be able to obtain a testamentary will, powers of at- By Staff Sgt. Marissa Garner remain on display sharing Air Force torney, and advanced medical directives. 502nd Air Base Wing Public Affairs heritage with more than 75,000 visitors No appointment is needed, but a com- to JBSA-Lackland annually. pleted estate planning worksheet must be The 37th Training Wing Headquarters After experiencing first hand the presented at the time of arrival. A worksheet building was dedicated to former 37th amount of effort, sacrifice and dedication may be obtained in one of three ways: pick- TRW commander retired Maj. Gen. to duty necessary to transform civilians ing one up at the office, requesting one via William Acker during a renaming in to highly capable Airmen, Acker email from [email protected], or ceremony Friday. led the initiative to construct the MTI obtaining online at https://aflegalassistance. The ceremony of the newly named monument. The monument celebrates law.af.mil/. Acker Building (building 2484) signified and honors those past and present It is imperative that retirees plan for a tribute not only to Acker, but to the who are responsible for building the the future before there is a need to do so. entire team of commanders and chiefs Air Force’s Enlisted Corps, Acker said. If and when there is a finding of mental who served during his tenure and led During his speech, Acker did not incapacity, it’s too late to have estate docu- the charge in transforming the former mention many of his accomplishments, ments prepared. Lackland Air Force Base, both inter- but focused on the people he believes The office is located at 1701 Kenly Avenue, nally through quality of life efforts and helped him complete his vision for Suite 134. For information, call 671-3362. cosmetically, said Tracy English, 37th JBSA-Lackland. TRW historian. “I can’t tell you how honored I am holiday meals to go “Maj. Gen. Acker had a need to take to be here today,” he said. “But I will Save time during the hustle and bustle care of the people here and the base say that when they said I did something, of the holidays by taking advantage of as well,” English said. “He set the bar they really mean us. It’s really not about the Gateway Club’s holiday meals-to-go high and served as a guiding light for me; it’s about all of us.” between Nov. 1 and Dec. 19. his staff.” Retired Maj. Gen. WIlliam Acker Some of those who served with Acker Choose: Roast turkey (12–14 pounds) or During Acker’s tenure as commander mention that he would never dismiss Glazed Virginia Pit Ham (9–11 pounds) of the Air Force Military Training Center, never had a team quite like this,” said an idea from anyone that made sense Pricing: the former name of the 37th TRW, from Acker, speaking about the officers and and helped improve life and helped the • Turkey: $45/members or $50/nonmembers March 1979 to July 1981, Air Force Basic Airmen he worked with at JBSA-Lackland mission. This included his wife. • Ham: $50/members or $55/nonmembers Training graduated 226,000 Airmen from 1979-1981. “I don’t know of an- “Most people don’t really know that Turkey or ham meals include: cornbread into the active duty and Reserve force. other staff in the Air Force that still when female recruits used to march stuffing, whipped potatoes with gravy, sweet “That may or may not seem like a meets after 35 years. We actually liked during graduation in skirts it didn’t look potatoes, corn, green beans, cranberry sauce lot, but you have to give it context,” each other.” like a very good military organization,” and apple pie said Brig. Gen. Trent Edwards, 37th Because of the cohesiveness of the he said. “They were all different lengths. Pricing for meals: TRW commander. “It was a massive staff and the vision to improve the former It was my wife who suggested that they • Turkey: $75/members or $80/nonmembers response. We needed Airmen. When you Lackland Air Force Base, five aging would look a lot better in slacks and she • Ham: $85/members or $90/nonmembers think about what was happening in the buildings, whose upkeep was extremely was right. Place order by calling 645-7034 at least world at that time, Maj. Gen. Acker and costly, were demolished and an addition- “She’s always been my rock. When I two days in advance of pickup. Please add his team stepped up and answered our al 12 were built. The newly constructed get too low, she pulls me up, when I get $15 to pick up freshly prepared hot meals nation’s call.” buildings allowed for more personnel to too high, she pulls me back down,” said and specify this at the time of order. Under Acker’s command, Lackland carry out the extensive mission, while Acker, speaking about his wife, Nadine, The last day to order is Dec. 17 and the hosted the last Shah of Iran, Mohammad providing economical opportunities for who is affectionately known as “Scooter.” last day to pick up is Dec. 19. No coupons Reza Pahlavi, during his exile in 1979. local San Antonio business. “She’s served us well over the years.” accepted. “When all was said and done, the One of the largest and most noted At the closing of the event, the plaque team provided internal and external contributions to the base are the aircraft that will be displayed at the entrance of pace releases new ‘civilian airmen toolbox’ security while people attempted to infil- park and the Military Training Instructor the Acker building was unveiled and the The Profession of Arms Center of Excellence trate the base, riots and not to mention monument, both located behind the current 37th TRW commander offered released the Civilian Airmen Toolbox Oct. 19, the level of politics that were involved. newly named Acker building. a final thought. which is committed to developing Air Force Still, the mission went on and they grad- The aircraft park, which surrounds “Thank you, Maj. Gen. Acker for your civilians with a professionalism-mindset, uated 73,000 Airmen that year.” the parade field in which the Air Force’s leadership,” he said. “We are grateful character and core values required to succeed. Several of Acker’s former command- newest Airmen march on, was estab- for your service and the men and wom- The Civilian Airmen Toolbox is a new pro- ers, subordinates and friends attended lished to serve as a visual reminder of the en of the 37th Training Wing are proud fessionalism development instrument that the ceremony as a testament to his superb ingenuity, sacrifice and professionalism to stand on your shoulders. You have leadership and ability to inspire those of American Airmen. More than 15 left us a proud heritage, a tradition of he worked with and for, English said. true-to-size aircraft and a brief history honor and a legacy of valor. On this most See NEWS IN BRIEF Page 9 “I had good staff before and after, but of each of their roles in U.S. history important day, we salute you.” PAGE 4 TALESPINNER NOVEMBER 20, 2015 CFPB sues SNAAC: another win for service members

By E. Stephanie Hebert, Legal Assistance Attorney debts to collection services, file lawsuits or immedi- with third parties upon receipt of the service mem- 502nd Installation Support Group Judge Advocate ately start involuntary allotments from service member’s verbal or written request. bers’ pay when the legal prerequisites to do so had Perhaps the most important part of the settlement In June of 2015, the Consumer Financial Protection not yet been met. involves SNAAC’s agreement to discontinue the use Bureau sued Security National Automotive Acceptance Following the complaint, SNAAC threatened to con- of its contract which granted permission for SNAAC Company, LLC in Ohio federal court for engaging in tact service members’ chain of commands with the to contact the service member’s chain of command. unfair, deceptive and abusive acts in the collection of intent to put pressure on service members to pay their Service members shouldn’t receive abuse and delinquent car payments from service members. delinquent debt. threats from debt collectors and if any do experience Service members who fail to pay their debts may These acts violate the Consumer Financial Protection any unlawful acts and practices, CFPB needs to know face an involuntary allotment in some states and risk Act of 2010. about it. Remember, there’s power in numbers. People the renewal of their security clearance, but only after SNAAC settled the lawsuit immediately, agreeing to can tell their story and file a consumer complaint at their alleged debts have been fully disputed in court. pay $2.2 million in the form of credits and refunds the CFPB website at http://www.consumerfinance.gov/ However, regardless of whether the debt is valid or to customers and an additional $1 million directly to complaint/. not, service members shouldn’t be subjected to abu- CFPB. Further, it agreed to stop contacting any person To talk with the legal office about rights against sive and threatening debt collectors. other than the service member regarding a credit creditors, call Joint Base San Antonio-Lackland at The CFPB complaint alleged that SNAAC threat- account, except to find out the service member’s con- 671-3362, JBSA-Randolph at 652-6781 or JBSA- ened service members by falsely representing to them tact information and may not make more than one call Fort Sam Houston at 221-2282. For information and that, as a result of their delinquencies, they would be to the same third party to do so. They cannot disclose counseling on debt management, call Military and demoted, discharged and subject to other actions un- that the service member owes any debt or that the Family Readiness Centers at JBSA-Lackland at der the Uniform Code of Military Justice. call relates to the collection it. 671-3722, JBSA-Randolph at 652-5321 and SNAAC further threatened to send their delinquent SNAAC also agreed to immediately stop any contact JBSA-Fort Sam Houston at 221-2705. Lackland Legal Assistance Office hosts retiree appreciation day

By E. Stephanie Hebert, Legal Assistance Attorney each one to prepare all of the requested documents. capacitated, their family may need to hire an attorney 502nd Installation Support Group Judge Advocate Legal assistants must discuss basic estate planning to initiate a guardianship proceeding on the person’s principles and then review, prepare and format the behalf that must be monitored by the court indefinitely. The Joint Base San Antonio-Lackland Legal documents, which doesn’t allow much time to ask and If there is no will, family members may be left to fight Assistance Office, is run by the 502nd Air Base Wing answer questions. over assets, or, even worse, the probate judge may give Installation Support Group Judge Advocate, will be In addition, active-duty service members usually the assets to an estranged relative. hosting a Retiree Appreciation Day Dec. 4 and will take precedence, particularly in a deployment situa- The only way to ensure that someone and their es- be assisting retirees and their dependents with estate tion, making estate planning appointments difficult to tate are treated as they wish toward the end of their planning documents from 8:30 a.m. to 12:30 p.m. schedule for the retiree population. life is to make their wishes known now and in writing. Upon arrival at the event, customers will be asked However, no appointments are necessary for the Perhaps the most important lesson to learn about to complete estate planning worksheets and will event and the time period will be entirely devoted to estate planning is that once someone becomes men- be offered the following documents: last will and retirees and their dependents. tally impaired, it’s too late to have estate documents testament, general power of attorney, special If a person doesn’t properly plan for the future, their prepared. This places them, their spouse and children power of attorney, medical power of attorney, family members will have to do it instead and they in a financial, emotional and legal predicament. directive to physicians and disposition of remains. may incur thousands of dollars in unnecessary legal If a customer had estate documents prepared in the Normally, appointments are required and retirees fees that could have been avoided by planning ahead. past, it may be time review them. Documents may need may sometimes feel rushed through the process due to For example, if there aren’t medical and general the limited number of appointments and time during powers of attorney in place when someone become in- See RETIREE Page 9 NOVEMBER 20, 2015 TALESPINNER PAGE 5 25th Air Force Contracting Support realigns under ACC

By Lt Col Jennifer Spires organizational information. Contracting” category. ACC as an operational ISR Numbered 25th Air Force Public Affairs While AMIC, Det. 2, will remain at “With all of the great things they have Air Force. JBSA-Lackland, Maj. Gen. Bradford J. done, I have no doubt that as AMIC, Det. The primary focus of the 25th Air In an effort to more effi ciently and ef- Shwedo, 25th Air Force commander, 2 they will continue to be the award win- Force realignment was to establish an fectively manage resources, a former 25th said farewell to the group of former 25th ning and professionally driven experts ISR NAF to enable closer synchronization Air Force contracting offi ce realigned Air Force Airmen by highlighting their who have supported us for the last 30 and integration of Air Force ISR activi- under Air Combat Command as excellence, service and commitment to years,” Shwedo said. ties and effects. Acquisition Management Integration mission accomplishment. In recognition of their efforts and By combining ISR aircraft, PED Center, Detachment 2, in a ceremony at “What these Airmen do on a daily successes, each civilian Airman was (production, exploitation and dissemina- Joint Base San Antonio-Lackland Nov. 4. basis allows us to run critical programs awarded the Civilian Outstanding tion), targeting and analysis under a sin- Randall J. McFadden, ACC AMIC like the Distributed Common Ground Achievement Medal, while military gle NAF focused on operational mission director, welcomed the newly aligned System, Air Force Joint Worldwide Airmen were awarded the Air Force execution, employment, deployment, team and explained the reason for Intelligence Communications System, Achievement Medal. and readiness issues, the Air Force sim- the move from base-level contracting Air Force National Tactical Integration Starting in the 1980s, the contract- plifi es the presentation of ISR forces to support to the AMIC construct. and Air Force Digital Integration for ing offi ce supported the ISR NAF- the combatant commanders. “We tried to build an organization that Combat Engagement,” Shwedo said. then known as the Electronic Security provides a capability to the commander “Because of their work and continued Command. The contracting offi ce then to get those acquisitions fast because it’s vigilance, they allowed us to go get the moved to Security Hill and became part all about the mission,” McFadden said. bad guys,” Shwedo told the audience. of the 668th Logistics Squadron in 1991. Joint Base “It’s about getting the mission done The contracting team of 45, which Finally in 2001, as the Air Intelligence San Antonio-Lackland is on because that’s why we’re here.” Shwedo termed “impressive” won best Agency realigned under ACC, the con- The AMIC provides a single point Government Purchase Card program in tracting offi ce provided direct support of control, integrated management, the Air Force in fi scal year 2013. They to AIA. and a unique cradle-to-grave sustain- also won US Bank’s number one Air The Air Force re-designated the Air ment capability for major service ac- Force GPC team award. In 2010, the Force Intelligence, Surveillance, and quisitions which is cost effective and team won the Larry Kabase Memorial Reconnaissance Agency under 25th Air Share your JBSA-Lackland photos with us by responsive to the mission, according to its Award for Excellence in the “Classifi ed Force Sept. 29, 2014, realigning it under tagging us @JBSALackland PAGE 6 TALESPINNER NOVEMBER 20, 2015 DCOE: a unique entity within the 59th MDW

By Staff Sgt. Chelsea Browning centers of excellences. ple from other bases can attend and as a leader. But you have to understand 59th Medical Wing Public Affairs “Most centers of excellences across get Diabetes Self-Management Educa- your role as a leader fi rst in order to the United States (that are not military) tion that is recognized by the American use these tools in leadership,” Ekstrand The 59th Medical Wing is home to try to bring patients to them because Diabetes Association. said. the Diabetes Center of Excellence, a they do special surgeries,” explained The DCOE also plays an integral part Dr. Scott Jones, San Antonio premier Air Force Medical Service spe- Sauerwein. “We’re different because in graduate medical education, support- Uniformed Services Health Education cialty clinic dedicated to providing stan- our main focus is outreach. Our focus ing the 59th MDW’s internal medicine Consortium dean, led class discussions dardized diabetes care to benefi ciaries is to teach everyone how to manage residency program and endocrinology about self-leadership and team build- across the military health care system. patients with diabetes.” fellowship program. ing. He believes everyone is a leader Composed of three sections - a clini- One educational resource is avail- “We are the platform for the educa- with something to contribute, especially cal division, an outreach division, and a able online: Diabetes Central is located tion. All of the internal medicine resi- in a health care HRO. research division - the DCOE is staffed on the Air Force Knowledge Exchange dents rotate through the DCOE to learn “Group oriented, team oriented cul- by board certifi ed endocrinologists, en- site. There, health care providers can about the management of complex dia- tures are more effective cultures for docrine fellows, internal medicine resi- fi nd slide presentations, teaching tools betes and insulin titration,” Sauerwein embracing patient safety. We have an dents, diabetes nurse practitioners, cer- and other helpful resources. said. “We are also the only (source of) inherent challenge in the military be- tifi ed diabetes educators, an exercise “It’s all standardized diabetes care diabetes education for Air Force endo- cause we tend to be hierarchical; we physiologist, a dietician, a doctoral re- (and education), and on that platform crinology fellows. need to recognize that and intention- searcher, and licensed vocational nurses. the Air Force, Army and Navy all have “The DCOE is important to the 59th ally say, how are we going to counter “The clinical footprint is the part access with their CAC. They can down- MDW because the wing’s vision is to that hierarchical nature of how we see that most people see, where we actu- load and review all of our diabetes provide quality patient-centered health the world and train leaders who under- ally take care of patients,” said Dr. Tom management/educational material,” care anywhere,” Sauerwein said. stand the importance of teamwork and Sauerwein, DCOE director. Sauerwein said. “We help accomplish this by es- self-leadership so they can lead good The blend of active duty, civilian, Some courses the DCOE offer are tablishing and providing standardized teams,” Jones said. and contract personal provides refer- geared toward improving health care diabetes care across the military health “Everyone is a leader. The better ral care to more than 50,000 TRICARE teams, such as the Diabetes Champion system for the benefi t of all our pa- question is, what kind of a leader are benefi ciaries. Within the clinical divi- Course, which is available every six tients,” he added. you?” he asked the students. sion, there are multiple areas of ex- month. Most military treatment facili- For more information about the Future discussion topics will include pertise to include diabetes prevention, ties typically send a physician or health DCOE, call 292-2000. “It’s Socratic mentoring, strategic vision, change diabetes education, and diabetes man- care provider, a nurse and a technician teaching – leading the discussion to management and managing confl ict. agement. to the training. get to a conclusion rather than telling “We all came into health care for As the subject matter expert for Health care providers from about people the answer. This method helps a reason: to take care of patients. We diabetes care, the DCOE’s research di- 35 different military treatment facili- people internalize lessons and recog- want to do the right thing to take care vision ensures that treatment methods ties have already taken advantage of nize how it applies to them,” Ekstrand of people, but we don’t always have the and tools are up-to-date and precise. the three-day course. said. skills to do what we desire to do. The The division also validates the tools to “The teams come and learn how The course includes fi ve training purpose here is to fi gure out how we ensure they work as designed. to manage patients with diabetes,” days, each approximately one month get to that excellence. As an organiza- “We’re involved in developing clini- Sauerwein said. “If they can’t come in apart. The fi rst day focused on devel- tion, how can we lead ourselves to that cal practice guidelines, a part of clini- person, they can do it virtually. We’ve oping effective leadership and building perfect patient experience?” Ekstrand cal development necessary for making had seven classes thus far, with more effective teams. said. the 59th Medical Wing a high reliability than 90 learners attending the most “Understanding the role of the pro- The next class is scheduled to be- organization,” Sauerwein said. recent course. vider as a leader sets the foundation for gin in January. For more information, The outreach division’s approach The outreach division also designed the other things we’re going to discuss. contact the 59th Medical Wing Gateway to care is unique, compared to other a virtual diabetes classroom where peo- We’re going to (learn about) tools to use Academy at 292-8303.

NOV. 21 Utsa vs. rice military appreciation Football game Location: Alamodome, 100 Montana St., San Antonio Time: 6 p.m. Join fellow Roadrunner fans in honoring all veterans and active military during the Military Appreciation game when UTSA One of the best things about ICE is that takes on the Rice University Owls. Tailgating begins at 11 a.m. people can let service providers know For tickets, call the UTSA Athletics Ticket Offi ce at 458-UTSA when they do a great job, not just for (8872). As a “thank you” to military personnel, generous do- poor service. nors have made tickets available for active duty and Reserve It takes fi ve minutes or service members and their families. Call the UTSA Athletics less to submit a comment offi ce at 458-8036 for more details. at http://ice.disa.mil. NOVEMBER 20, 2015 TALESPINNER PAGE 7 Innovative ideas on display during Gateway Academy poster day

By Staff Sgt. Michael Ellis Initially, this information was not 59th Medical Wing Public Affairs being conveyed to the patient. An internal medicine team briefed tech- More than a dozen units present- nicians, nurses and providers about ed their latest initiatives on improv- the importance of counseling patients ing workflow efficiency in the work- about the optional Prevnar 13. place when the 59th Medical Wing’s Originally, they found that 32 per- Gateway Academy hosted the cent of patients 65 years of age and organization’s first Lean Poster Day older were not told about the bene- Oct. 16 at the Wilford Hall Ambulatory fits of the immunization. The process Surgical Center. changed, patients began taking the Developed by the wing’s Gateway vaccine, and this led to actual cost Innovation Center and launched in savings for the 59th Medical Wing. November 2014, the Gateway Academy Given the relative value unit – focuses on providing students with a measure used to calculate how instruction from a myriad of experts much compensation is received from in innovation, process improvement, TRICARE for physician services – leadership and customer service. Each educating patients and having them student must conduct a process im- take the Prevnar 13 vaccine was Photo by Staff Sgt. Michael Ellis provement project over the duration bringing back dollars. Senior Airman Jessica Harris, 559th Aerospace Medicine Squadron public health techni- of the class. cian, briefs Chief Master Sgt. Maurice James, 59th Medical Wing command chief, on the The clinic was losing more than A poster day submission from 59th PHA cell’s recent initiative to help reduce the number of overdue annual health assess- $2,400 – approximately $187 per MDW Public Health was the focus of ments Oct. 16 at the Wilford Hall Ambulatory Surgical Center. patient over the course of two weeks, one such improvement project. according to Harris. The Public Health Physical Health worldwide deployment,” Harris said. available medical staff, more PHAs are The Internal Medicine Clinic hopes Assessments Office is responsible for “So if they receive a tasking during being processed and fewer are over- to continue providing exceptional reviewing Airmen’s annual health as- that timeframe, it now puts the mem- due. Lines of communication have im- health care and advice to TRICARE sessments and monitoring the status ber and the medical staff in a time proved between members of the health beneficiaries while recouping some of of their individual medical readiness. crunch to get them cleared for that care team,” she added. those lost dollars and it’s all because Their project tracked the physi- deployment.” Another project that identified the academy is helping us get there, cal health assessments and sought to The primary cause? Physicians a need for better communication Harris added. reduce the “causes that would lead to were not signing off on the PHAs on between the patient and provider “The purpose for our Gateway a member being marked as ‘red,’” ex- time, explained Harris. “There was an involved administering the Prevnar Academy Lean Poster Day is to recog- plained Senior Airman Jessica Harris, extreme shortage in manning, about 13 vaccine to elderly patients in the nize our members for using teamwork 559th Aerospace Medicine Squadron 50 percent,” she said. Internal Medicine Clinic. and innovation to improve quality, ser- public health technician. Harris also said the second leading In the United States, about 18,000 vice, and value,” said Senior Master The PHA cell started pulling data in cause for overdue assessments was adults, 65 and older, die from pneumo- Sgt. Alan Weary, 59th MDW Gateway June showing the number of assess- members not completing their online nia each year, according to the National Academy chief. “Their projects showed ments that were not being completed assessments. Now, after consulting Foundation of Infectious Diseases. how the members of our organization within the 30-day requirement that with members and others in the ap- Prevnar 13 protects against 13 types are consistently improving processes Airmen are given. proval process, the percentage of over- of pneumococcal bacteria. It is not a to create the perfect patient experi- “If a member’s individual medi- due PHAs has dropped from 32 per- required immunization, but it prevents ence for all our beneficiaries.’” cal readiness status shows they cent in June to 27 percent in August. pneumonia in elderly patients who are The Gateway Academy is slated to are red, they become ineligible for “Overall, with an increase in more susceptible. host Lean Poster Days quarterly. PAGE 8 TALESPINNER NOVEMBER 20, 2015 59th Medical Wing kicks off patient safety initiative Story and photo by Air Force science initiative with Staff Sgt. Michael Ellis one purpose – to bring a 59th Medical Wing Public Affairs proven high-reliability safety science program With a focus on pa- to the Air Force Medical tient safety, 59th Medical Service. Wing leadership and Air Force senior lead- staff at Joint Base San ers decided to seek help Antonio-Lackland met from civilian experts with industry-leading with experience in help- patient experience ex- ing hospitals improve perts Oct. 20-22 in a their safety programs. bid to achieve a sig- Over the next year, nificant organizational military treatment facil- milestone – to become ities will implement the a high-reliability orga- same methodology used nization at more than 800 civil- In the summer of ian medical facilities. 2014, Lt. Gen. (Dr.) “Our ultimate goal is Mark A. Ediger, Surgeon to provide trusted care General of the Air to patients, to diagnose Force, sought an out- and implement new side review aimed at practices at Air Force bringing the industry’s military treatment fa- best practices to the cilities,” said Maj. Gen. Air Force medical sys- (Dr.) Bart Iddins, 59th Maj. David Dennison, 359th Aerospace Medicine Squadron, briefs a group of health care consultants at the tem. He launched the MDW commander. “Be- Randolph Clinic on Joint Base San Antonio-Randolph Oct. 22. Dennison explained the new sanitization procedures Trusted Care safety cause the 59th MDW that the clinic implemented to ensure patient safety. provides medical care span 18 months. During After the diagnostic a safety culture, a vi- across San Antonio, the the visit, the health care assessment visit, im- tal step toward impact of the safety initia- consultants toured wing provements will be im- becoming a high-reliability tive will be felt through- facilities, conducted a di- plemented to promote a organization, she added. out the community. agnostic assessment by safety culture during the “They will help iden- “We owe our patients surveying the work cli- second phase. tify gaps and develop safe care and the perfect mates and performed a “We want to make sustainable solutions. patient experience. We common cause analysis. it easy to do the right They are not a one- or must leverage this op- “This first visit pri- thing, and hard to do the two-visit consulting firm portunity to its fullest,” marily focused on re- wrong thing,” said Jenni- we will never see again,” he said. viewing records with fer Martin, a consultant Ekstrand said. “They The initiative will take patient safety and risk with Healthcare Perfor- have a track record of place in three phases. management staff,” said mance Improvement. working with hundreds This initial visit marked Army Col. John Ekstrand, The final phase will in- of health care organiza- the first step in a series 59th MDW chief medical volve forming long-term tions and improving the of steps estimated to officer. habits and sustaining focus on patient safety.” North Central Federal Clinic adds 800 patient slots As part of the 59th US 281 North and Loop care support available at SAMMC with a point of Medical Wing’s ongoing 1604, the clinic saves pa- Wilford Hall Ambulatory contact by name; they drive to provide the per- tients a trip across town Surgical Center and San were waiting and took fect patient experience, when accessing common Antonio Military Medical care of me quickly. Dr. the Air Force is opening healthcare services. The Center. Monroe has been my 800 additional patient clinic provides primary The NCFC boasts a con- primary care manager slots to TRICARE Prime care, pharmacy, lab, ra- sistently high 97 percent for five years. I love him beneficiaries ages 2 to 64 diology, mental health, patient satisfaction rate. and his team. The people at the sought after North patient education ser- “Dr. Scott Monroe is here are great from check Central Federal Clinic. vices and more, while awesome. He realized I in to check out,” one Located at 17440 still being integrated with needed immediate sur- Henderson Pass, near the outstanding specialty gery and sent me to See CLINIC Page 9 NOVEMBER 20, 2015 TALESPINNER PAGE 9 CLINIC from Page 4 NEWS IN BRIEF from Page 3 2015 includes two sets of tools: civilian promotions and civilian Holiday Shipping Deadlines Airmen awards. Specifi cally, this set includes a detailed promotion script template, an accompanying checklist and an example memo To ensure that holiday mail and packages are de- explaining “how to” request Air Force funds to support the livered in time for Christmas, the U.S. Postal Service ceremony. recommends cus tomers observe the following mailing The second set is for civilian Airmen awards and is de- and shipping dead lines: signed to be used by commanders and supervisors. U.S. Air Force photo PACE provides tools to develop professional and resilient • December 1 – First-Class Mail International® Airmen, which includes civilian Airmen. • December 1 – Priority Mail International® patient reported through the Interactive Customer For more information about the Civilian Airmen Toolbox, Evaluation system. visit http://www.airman.af.mil/CivilianToolbox.aspx. • December 8 – Priority Mail Express International® With six providers, across two different Patient- • December 15 – Standard Post™ Centered Medical Home teams and 93 percent provider- specialty care reFerrals • December 19 – Global Express Guaranteed® team continuity, the clinic delivers comprehensive care. Many TRICARE Prime benefi ciaries receive primary care Additionally, the clinic affords reliable same-day acute from providers in military medical hospital and clinics. • December 19 – First-Class Mail® appointment availability and all other appointment Occasionally, they may need to receive specialty care. When • December 21 – Priority Mail® types – including physicals, wellness appointments, and this happens, they must receive a referral from their primary • December 23 – Priority MailExpress® follow-up care – are available within three days. care manager. In addition to convenience, patients appreciate the Getting a referral makes sure the benefi ciary's regional The dates listed above are the earliest deadlines level of provider engagement common at the clinic. contractor authorizes the care before an appointment for interna tional and military mail. “PA Hojat is a great listener, asks good questions is made. If the care is available at a military hospital “Priority Mail Express postage refund eligibility and she takes time with her patients. Great team! or clinic near the benefi ciary, and there is space Great care,” another patient reported. available, they will be referred there fi rst. Military is adjusted for shipments mailed Dec. 22-25. To join the NCFC family, call 1-800-444-5445 to hospitals and clinics have 90 minutes to accept urgent request a PCM at the facility. A clinic enrollee, will referrals and two business days to accept referrals for continue to book appointments via their preferred routine care. For more information, call the route, including the Consult Appointment Manage- If the local military hospital or clinic does not accept the Joint Base San Antonio-Lackland ment Offi ce at 916-9900; TRICARE Online at http:// referral within that time, the benefi ciary will be referred to post ofﬁ ce location at 671-0952. www.tricareonline.com; or by sending a RelayHealth a network provider near by. (MiCare) secure message to their PCMH team, http:// The benefi ciary's regional contractor will send a letter www.airforcemedicine.af.mil/MiCare. with the name and location of the benefi ciary's specialty Clinic hours are Monday through Friday 7:30 a.m. provider. The letter will also state what care is authorized, to 4:30 p.m. the length of time the benefi ciary is authorized to receive The NCFC does not provide emergency care that care, and the type and number of visits allowed before services. In case of a medical emergency, call 911 or another referral is needed. go to the nearest emergency room. Before making an appointment with the specialty care provider, call your regional contractor 3-5 days after the PCM enters the referral to check the status. Try to take copies of RETIREE from Page 4 medical records, X-rays and lab results with when seeing the specialist. to be updated or replaced. The legal assistance offi ce will be able to review existing documents and help determine if new documents are needed. People can obtain the worksheets prior to JBSA Sexual Assault Prevention and Response Dec. 4 by picking up a packet at the legal assistant JBSA SEXUAL ASSAULT HOTLINE • 808-SARC (7272) offi ce or requesting one via email from elizabeth. DOD SAFE HELPLINE • (877) 995-5247 [email protected]. Worksheets can also be completed JBSA CRISIS HOTLINE • 367-1213 at the Legal Assistance website by going to https:// JBSA DUTY CHAPLAIN • 365-6420 afl egalassistance.law.af.mil/, and clicking “Legal Work- sheets.” If possible, customers should print each of the re- sulting summary worksheets and bring them to the event. The computer will assign numeric codes to the entered data and, if customers are unable to print the summaries, they must bring the codes to print the documents at the offi ce. If unable to obtain the worksheets ahead of time, customers may complete them upon arrival. However, please note that space in the front offi ce is limited and we a large number of people are expected to attend this event. For more information, call the Lackland Legal Assistance Offi ce at 671-3362. PAGE 10 TALESPINNER NOVEMBER 20, 2015 NOVEMBER 20, 2015 TALESPINNER PAGE 11 ‘Salute To Veterans’ Joint Base San Antonio-Fort Sam Houston celebrated Veterans at a ceremony, hosted by Lt. Gen. Perry L. Wig- gins with key leaders from every military service branch, at MacArthur Parade Field Nov. 13. While celebrating all veterans, past and present; this ceremony gave special recognition to those who fought during the Vietnam War. The ceremony’s backdrop was the traveling Vietnam Memorial Wall presented by the American Veterans Traveling Tribute. Each Vietnam Veteran was presented with a lapel pin recognizing their service. Wiggins is the command- ing general of U.S. Army North (Fifth Army) and senior Army commander of Fort Sam Houston and Camp Bullis.

A salute battery from U.S. Army North performs during the “Salute To Veterans” event at MacArthur Field on Fort Sam Houston Friday, which honored veterans past and present for their service. The 323rd Army Band “Fort Sam’s Own,” under the leadership of Band Master Chief Vietnam and other military veterans show their approval during a vintage Warrant Offi cer 4 Thomas Hager, airplane fl yover, one part of the events during the “Salute To Veterans” gets ready to perform during the event at MacArthur Field on Fort Sam Houston Friday, which honored “Salute To Veterans” event at veterans past and present for their service. MacArthur Field on Fort Sam Houston Friday, which honored Retired Army Lt. Col. Daniel C. veterans past and present for As part of the U.S. Army North’s “Salute to Veterans” activities, the American Veterans Traveling Tribute, an Martin, dressed in a World War their service. The drum major is 80 percent scale replica of the Vietnam War Memorial Wall in Washington, D.C., was featured at MacArthur II-vintage uniform, mans a mock Sergeant 1st Class Luke Jefferson. Field Nov. 10 through Friday. The traveling memorial had drawn hundreds of visitors that would not have radio desk at one of the static been able to make the trip to the original memorial and allowed them to pay their respects to those who had displays at the “Salute To Veter- given the ultimate sacrifi ce for their country. ans” event at MacArthur Field on Fort Sam Houston Friday.

Photos by Sgt. 1st Class Wynn Hoke Vietnam veterans from all braches of military service line up to be recognized during the “Salute To Veterans” event at MacArthur Field on Fort Sam Houston Friday. and Luis Deya PAGE 12 TALESPINNER NOVEMBER 20, 2015 What TRICARE beneficiaries need to know about open enrollment, marketplace

By TRICARE.mil Communications Division Defense Health Agency

It’s time for open enrollment; the time of year when people can enroll in or change their health insurance plan. The open enrollment period for HealthCare. gov is Nov. 1 to Jan. 31 for 2016 coverage. How does this affect you? Most TRICARE beneficiaries don’t need to worry about open enrollment. However, for beneficiaries who are not eligible for TRICARE coverage, have lost or are losing coverage, or may qualify to purchase a TRICARE premium- based health plan you can uti- lize this open enrollment period to see if there are other health coverage options that work best for you and your family. If you want to explore your local coverage options outside of TRICARE, go to http://www. HealthCare.gov. You can find out Courtesy photo if you qualify for financial assistance and review coverage plans compare TRICARE plans online records your disenrollment offered in your area without hav- with our “Compare Plans” tool. If date, the Defense Manpower ing to submit an application. Just you need additional help, call the Data Center responds to que- indicate that you don’t currently toll free line at 800-318-2596, ries from the Federal Hub that have coverage when using the or for the hearing and speech you do not have minimum es- portal. impaired dial 855-889-4324, or sential coverage from the When using the portal, go to contact a local person or group Department of Defense. the “Individual and Families” tab in your area for assistance. Visit Beneficiaries losing TRICARE on HealthCare.gov, and click the their “Contact Us” page to enter coverage due to separation or “Get Coverage” tab. From there, a Zip code to find contact infor- discharge, divorce, aging out, click the “$ Will You Save?” mation for individuals and orga- etc., may qualify to enroll for section near the middle of the nizations in your area. alternate coverage during a page. After selecting your initial If you are currently enrolled in special enrollment period. They options, use “Get Ready to Apply” a premium based TRICARE plan must apply for marketplace where you can enter family size, and decide to use a non-TRICARE coverage within 60 day of losing income and your state and/or zip option, you need to submit a disen- their TRICARE coverage. You can code of residence to get an esti- rollment request to your TRICARE find more information online at mate of available coverage and regional contractor. HealthCare.gov. costs, including available plans, Be sure not to disenroll from Don’t forget that the Afford- premiums and cost shares. If your current TRICARE coverage able Care Act requires most you are under 30, you can get until you confirm the start date Americans, including TRICARE personalized health coverage op- of your new coverage so that beneficiaries and Department Of tions on http://www.HealthCare. there is no gap in coverage and Defense employees, have mini- gov. you aren’t penalized or pay a tax mum essential coverage. Most After exploring the Health In- penalty for each month that you TRICARE plans meet this surance Marketplace options, and the other individuals listed requirement, but if you want to you can use TRICARE.mil to on your tax form do not have explore health care options out- compare TRICARE premium coverage. side of TRICARE, make sure to based coverage and costs to the Once the Defense Enrollment visit HealthCare.gov during open marketplace plans. You can also Eligibility Reporting System enrollment. NOVEMBER 20, 2015 TALESPINNER PAGE 13 A few precautions help ensure a safe Thanksgiving By Tech. Sgt. Michael A. Evans • Check your smoke alarm’s batteries the day Occupational Safety Specialist 502d Air Base Wing Safety Offi ce before to make sure they are functional. • Check your fi re extinguisher. Make sure you The kitchen is the heart of the home, especially know where it is and that it’s functional. Also, at Thanksgiving. With all the activity that will be make sure you have an appropriate extinguisher going on, safety in the kitchen is paramount. for the type of cooking you’ll be doing. Not all According to the National Fire Protection extinguishers are registered for grease fi res and Association, Thanksgiving Day (Nov. 28, 2013) was will do little to stop them. the leading date for home cooking fi res with 1,550, • Cook as much as possible before Thanksgiving which is 230 percent above the average number Day. That way, you won’t be overloading your oven. of fi res per day. Many fi res are the result of trying to cram too many Thanksgiving is the peak day for home cooking things into one oven. fi res, according to the NFPA, followed by Christmas • Stay in the kitchen when you are cooking on Day and Christmas Eve. Unattended cooking was the stovetop so you can keep an eye on the food. by far the leading contributing factor in cooking • Keep children away from the stove. The stove fi res and fi re deaths. Cooking equipment is the will be hot and kids should stay 3 feet away. leading cause of home structure fi res and asso- • Be sure electric cords from an electric knife, ciated civilian injuries and was the third leading coffee maker, plate warmer or mixer are not dan- cause of home fi re deaths. gling off the counter within easy reach of a child. When it comes to risk management, many people • In addition, if you choose to use a turkey fryer, forget just how dangerous cooking can be, espe- here are some safer use tips: cially when additional “cooks” and adult beverages • Deep-frying your turkey is one of the most are thrown into the mix. Illustration courtesy National Fire Protection Association hazardous things you can attempt to cook. Make Typically, home fi res on Thanksgiving will nearly sure you follow all of the instructions on your fryer double the rate of any other day. We all want to family and friends, which makes the potential of or consider an alternate method of cooking. show off our culinary abilities, but all too often injury that much greater. • Only use turkey fryers outdoors; away from disregard common sense and normal safety pre- The following are some tips that will help any building or material that can catch fi re; in cautions. Additionally, your house is usually full of better protect you and our family this Thanksgiving: full view. • Make sure there is at least two feet of space between the liquid propane tank and the fryer burner. • Never place the fryer on wooden decks or under a garage, carport, or breezeway. • Never leave fryer unattended; monitor temperature closely. • If any smoke at all comes from the heating pot Sta Sgt. Traci R. L’Ecuyer Tech. Sgt. Trevor Tiernan of oil, turn the burner off immediately – this means Unit: 59th Medical Operations Squadron Unit: 3rd Combat Camera Squadron the oil is too hot. Duty title: Medical technician Duty title: Combat photojournalist • Make sure the turkey is completely thawed Time in service: 6 years, 7 months Time in service: 18 Years, 4 Months and dried before adding to the oil; water and ice Hometown: Palmer, Ala. Hometown: Liverpool, United Kingdom crystals can cause the oil to splatter or spill over. Thanksgiving, like all holidays, is often an excuse to pour a little more wine or have a couple “Staff Sgt. L’Ecuyer, Internal Medicine Clinic medical technician, “Tech. Sgt. Trevor Tiernan is a driving force in keeping the 3rd more beers or mixed drinks. Don’t overdo it and places her duties and the Air Force fi rst. She maintains the highest Combat Camera Squadron fi ring on all cylinders despite a whirlwind of don’t drink and drive. If a family member or guest standards of dress and appearance, always positive, possess excellent an operations tempo. He is the acting fl ight chief of the documentation has too many drinks, offer to call them a cab or military bearing and pays keen attention to customs and courtesies. fl ight that comprises seven NCOs and 13 Airmen with three deployed. provide a comfy couch for them to sleep on. L’Ecuyer has trained 13 technicians on the Tri-Service Work Flow-Core Responsible for upgrade training and mission coordination, Tiernan’s During this Thanksgiving Day, remember to give Preventative Medicine requirements and Air Force Medical Operations team executes photo and video documentation for everything from ba- thanks and enjoy spending time with family and Agency standards. She helped devised an age and disease require- sic military training to the Veterans in Blue program above Air Force friends, while indulging in some delicious food. ments how-to worksheet for internal medicine patients. In addition, pioneers. Tiernan also proved himself a true technician when he recently Some simple preparations will ensure that it stays L’Ecuyer serves as the alternate 59th Medical Operations Squadron covered United States Air Forces in Europe’s implementation of the fi rst fun from start to fi nish. For additional safety tips, unit fi tness program manager; tracking 325 members and overseeing civilian commercial drivers course. He is truly a shining example of an visit http://www.nfpa.org. 28 physical training leaders. L’Ecuyer has also completed 142 hours of Airman and a vital part to the success of the 3rd CTCS.” shadowing medical providers and fi ve semester hours for the physician Assistant Program. In addition to work duties, she is involved in the – Master Sgt. Rico L. Sison For current, automated information during community. For Habitat for Humanity, she led a group in calking fl oors, 3rd CTCS Additional Duty First Sgt a natural disaster, crisis or emergency, call painting walls and building a fence. It is for these reasons that L’Ecuyer Straight your local Straight Talk line. is truly ‘Diamond Sharp.’” •JBSA-Fort Sam Houston: 466-4630 – Master Sgt. Teodoro Nunez Talk Line •JBSA-Lackland: 671-6397 59th MDOS ﬁ rst sergeant • JBSA-Randolph: 652-7469 PAGE 14 community TALESPINNER NOVEMBER 20, 2015

Team/members at 2 p.m. at Wilford Register at https://cs3.eis.af.mil/ 6:30 a.m. to 4:30 p.m. on Nov. 27, For additional information, call LOCAL BRIEFS Hall Innovation Center, Room 1C31. sites/OO-ED-AE-25/Pathways/Regis- Dec. 24 and Dec. 31. All open recre- 292-4278. Register at https://cs3.eis.af.mil/ tration/Registration.aspx. Walk-ins ation, teens, instructional and sports FRIDAY sites/OO-ED-AE-25/Pathways/Regis- are welcomed. activities will be closed. register For holiday camps interview with conFidence tration/Registration.aspx. Walk-ins Enroll children ages 5 (in kinder- Review interviewing techniques are welcomed. INFORMATIONAL holiday in blUe garten) to 12 years old, in the School and elements such as the elevator candy madness The U.S. Air Force Band of the Age Program for a safe and fun speech, ways to promote yourself, car bUying class During every Tuesdays in West will be performing “Holiday program to keep them occupied and and how to answer questions A car buying class is being November from 11 a.m. to 1 p.m. in Blue” 3 p.m Dec. 5 and 7 p.m. engaged. To participate in the Dec. Nov. 20 from noon to 2 p.m. at held 11:30 a.m. to 12:30 p.m. at patrons that purchase a “Burger Dec. 7 at the Edgewood Theater, 402 21-25 camp, sign up by Dec. 7. The Arnold Hall. To reserve a seat, call the Military & Family Readiness Basket” during this promotion will Lance St. The performance is free cost varies according to household 671-3722. Center. Knowing the facts, collect- receive a free Snickers candy bar. and open to the public. Tickets are income. Registrations after the ing the data and understanding the available at https://www.eventbrite. initial due date will be subjected DEC. 1 car purchasing process will help closed For training com/. Non-ticket holders will be to a $15 late fee and are depen- jbsa-lacKland annUal tree lighting people control the overall car buying The JBSA-Lackland Military & admitted 15 minutes prior to the dent on space available. Camps The annual tree lighting ceremony experience. Following certain steps Family Readiness Center is closed performance. include off-site fi eld trips. Camps at Joint Base San Antonio-Lackland and conducting a little research can every fi rst and third Thursdays for are closed during observed holidays begins at 6 p.m. at the Gateway save a person tens of thousands of in-service training. FlU vaccines now available and reduced hours on AETC Family Club main entrance. In addition to dollars over the course of a lifetime. Flu vaccines are available in the Days. For additional information, call entertainment, Santa will be there to To register or for more information, holiday closUres Wilford Hall Ambulatory Surgical 671-2388. visit with children. call 671-3722. The JBSA-Lackland Military & Center atrium for patients 9 years of Family Readiness Center is sched- age and older. The hours of service holiday sports camp registration DEC. 3 DEC. 4 uled to close Nov. 26 and 27 in are Monday, Tuesday, Wednesday and Youth, ages 9-18, can sharpen proFessional development coUrses proFessional development coUrses observation of Thanksgiving and the Friday from 7:45 a.m. to 3:45 p.m. sport skills at a 3-day sports camp The 59th Medical Wing Career Airmanship 101 will be taking AETC Family day. For more informa- Vaccines are not available weekends, that is from 8 a.m. to 3 p.m. To par- Assistance Advisor in association place at 8 a.m. and the Airman tion, call 671-3722. federal holidays or family down days. ticipate in the Basketball Camp Dec. with the Gateway Performance Comprehensive Assessment Work- JBSA Lackland Youth Program The pediatric vaccine for children 6 28-30, sign up by Dec. 14. The cost System is hosting two professional shop is at 2 p.m. The 59th Medical will be closed Nov. 26 in obser- months to 8 years old is available in is $50 per youth. Registrations after development courses. Understanding Wing Career Assistance Advisor vance of Thanksgiving, Dec. 25 in the primary care and immunizations the initial due date will be subjected the Enlisted Promotion System, Study in association with the Gateway observance of Christmas and Jan. 1 clinics. Active duty members can to a $15 late fee and are dependent Techniques and Resources will be Performance System, is hosting the in observance of the New Year. AETC retrieve shot records for themselves on space available. Lunches are at 8 a.m. and Leading, Coaching, professional development courses Family Days will result in reduced and any dependent under 16 at included. For additional information, Mentoring, and Empowering Effective at Innovation Center, room 1C31. hours for School Age Program from https://imr.afms.mil/imr/myimr.aspx. call 671-2388.

JBSA-LACKLAND CHAPEL SERVICES KEY FAMILY SUPPORT RESOURCES —PROTESTANT WORSHIP SERVICES —WICCA Daily Mass Mon., Tues. & Thur. 11:30 a.m. Air Force Aid Society 671-3722 Freedom Chapel – Building 1528 New BMT Reception Center – Building 6330 Note: Reconciliation(s) may be scheduled by appointment Airman & Family Readiness Center 671-3722 Contemporary Service Sun. 9:30 a.m. Sun. 9:00 – 11:00 (Auditorium) —ISLAMIC Airman’s Attic 671-1780 Religious Education Sun. 11:00 a.m. Freedom Chapel – Building 1528 Global Ministry Center – Building 7452 American Red Cross 844-4225 Gospel Service Sun. 12:30 p.m. Wicca Open Circle 1st Tues. 6 – 7 p.m. Jumu'ah Prayer Fri. 1:30 p.m. – 2:30 p.m. Base Post Offi ce 671-1058 Spanish Service Sun. 3:00 p.m. —BUDDIST Bowling Center 671-2271 LITURGICAL SERVICE —REFUGE STUDENT CENTER New BMT Reception Center – Building 6330 DEERS 800-538-9552 Airman Memorial Chapel – Building 5432 Building 9122 (Tech Training & TDY Students) Sun. 10 a.m. (Rm. 175) Exceptional Family Member Program 671-3722 Sun. 8:00 a.m Wednesday 6 – 8 p.m. Thursday 6 – 8 p.m. —ECKANKAR Family Child Care 671-3376 CHURCH OF CHRIST Friday 6 – 11 p.m. Gateway Chapel – Building 6300 Legal Offi ce 671-3362 New BMT Reception Center – Building 6330 Saturday 12 – 9 p.m. 1st, 3rd, and 5th Saturdays 12:30 p.m. Library 671-3610 Sun. 7:30 a.m. (Rm. 175) Sunday 11 – 5 p.m. —BAHA'I Medical Appointment Line 916-9900 SEVENTH - DAY ADVENTIST —JEWISH Gateway Chapel – Building 6300 MPF ID Cards 671-6006 Gateway Chapel – Building 6300 Airmen Memorial Chapel – Building 5432 1st, 3rd, and 5th Sun. 11:00 a.m. Outdoor Recreation 925-5532 Sat. 12:30 p.m. Sabbath & Kiddush Fri. 4:30 p.m. TRICARE Info 800-444-5445 —THE CHURCH OF JESUS CHRIST OF CHRISTIAN SCIENCE Religious Education Sun. 1:30 p.m. Thrift Shop 671-3608 New BMT Reception Center – Building 6330 LATTER-DAY SAINTS —ROMAN CATHOLIC Sun. 7:30 a.m. (Rm. 112) Gateway Chapel – Building 6300 Freedom Chapel – Building 1528 Enlisted Spouses’ Club http://www.lacklandesc.org Religious Education Tues. 6:30 p.m. —ORTHODOX CHRISTIAN Religious Education Sun. 9:00 a.m. Force Support Squadron http://www.lacklandfss.com LDS Institute Thurs. 6:30 p.m. Airmen Memorial Chapel – Building 5432 Mass Sat. 5:00 p.m. Sun. 11:00 a.m. Lackland ISD http://www.lacklandisd.net LDS Service Sun. 1:00 p.m. Sun. 9:30 a.m. Reconciliation Sat. 4:00 – 4:45 p.m. Offi cers’ Spouses’ Club http://www.lacklandosc.org JBSA Public website http://www.jbsa.mil For more details, contact Freedom Chapel - 671-4208 • Gateway Chapel - 671-2911 My Air Force Life http://www.MyAirForceLife.com NOVEMBER 20, 2015 TALESPINNER PAGE 15

Congratulations to the Sebastian Figueroa V Allysa Figueroa Congratulations to the Kip Guerrero Renee Arzola following 52 Airmen Lucas Randolph 323rd TRS, Flight 596 following 56 Airmen Ian Hamilton 323rd TRS, Flight 008 for being selected as Nikolas Schlosser Amy Rigenhagen for being selected as Andrew Hartman Kimberly Daniel honor graduates among Cole Sexton 331st TRS, Flight 604 honor graduates among Ethan Kilbride 321st TRS, Flight 012 the 525 Air Force basic Guy Svehlek Amy Mora the 560 Air Force basic Benjamin Morgan Amanda Fried military trainees who –Flight 602 323rd TRS, Flight 596 military trainees who Myles Peyton 323rd TRS, Flight 008 graduated Nov. 13: Kendon Freeman –Male Airmen graduated today: Stephen Scott –Male Airmen Chan Park Nicholas Johnson 323rd Training Squadron Chase Livesay 320th Training Squadron Simon Sou 331st TRS, Flight 598 321st Training Squadron –Flight 005 323rd TRS, Flight 005 –Flight 593 Zachary Sagstetter –Flight 001 Alexander Eon Daniel Vanwormer Jayson Cole 331st Training Squadron 320nd TRS, Flight 593 Joshua Allison Nicholas Farmer 322nd TRS, Flight 003 Kristopher Dandridge –Flight 597 Lucas Randolph Jason Allred Jr. Darrick Jones Ian Hamilton Zain Hedrick Joseph Boudreau 323rd TRS, Flight 601 Caleb Fields Marquette Richardson 322nd TRS, Flight 009 Ryan Peters Christopher Cheek James Thacker Roel Utley II Joshua Smith Clarence Wood III Zachary Sagstetter Jacob Cottle 331st TRS, Flight 598 –Flight 002 –Flight 006 323rd TRS, Flight 007 Nathan Sigler Mark Fisher Patrick Bigner Jr. Jeffrey Bailey-Oqueli Galen Sullivan Nathaniel Holm –Female Flights Jordan Goodwin Justin Draffen –Female Flights –Flight 594 Devyn Lee 331st TRS, Flight 604 Alexander Lyons Justin Frederick 323rd TRS, Flight 008 Scott Elliott Tevin Manuel 323rd TRS, Flight 596 Billy Nobles Bradley Helton 322nd TRS, Flight 004 Cameron Hamer Garcia Ruiz A 320th TRS, Flight 600 David Silva Jeremy Hoban 321st TRS, Flight 012 Jesse Rehn Dawson Saia –Male Flights Cole Weiss Ralph Oswald –Male Flights Michael Siddall Nigel Thompson 331st TRS, Flight 598 –Flight 011 Isaac Roseborough 323rd TRS, Flight 006 Kevin Sweeney Logan Vanleer 320th TRS, Flight 594 Zachary Collins Richard Sawicki 323rd TRS, Flight 007 –Flight 599 Gilbert Yankson 331st TRS, Flight 597 Nathanael Davis Sean Twerdak 322nd TRS, Flight 003 Gerardo Alamilla –Flight 598 331st TRS, Flight 603 Gregory Dehne –Flight 007 321st TRS, Flight 011 –Flight 600 Matthew Hall 320th TRS, Flight 599 Kyle Kimrey Everett Almeida III 323rd TRS, Flight 005 Stacey Backus Raji Jweinat 323rd TRS, Flight 602 Keefe Mcintosh Jesse Champagne 321st TRS, Flight 002 Jennifer Harrison Brandon Millington 323rd TRS, Flight 601 Gerardo Nava Jacob Cornelius 322nd TRS, Flight 009 Sarah Mock Joshua Root 323rd TRS, Flight 595 Kameron Schmidt Cody Marden 322nd TRS, Flight 010 –Flight 603 320th TRS, Flight 593 Mitchell Stadtmueller –Flight 008 321st TRS, Flight 001 Jaramie York 323rd Training Squadron Thomas Downey Emarie Bees Top Academic Flights Robert Powell –Flight 012 Brittany Chandler Top Academic Flights –Flight 595 331st TRS, Flight 597 –Flight 604 Benai Padilla Marky Drach 323rd TRS, Flight 005 Kyle Johnson 331st TRS, Flight 598 Spencer Rogers Skyler Fraga Amanda Fried 323rd TRS, Flight 006 331st TRS, Flight 603 322nd Training Squadron Nicholas Walkup Brittany Landreth 321st TRS, Flight 012 320th TRS, Flight 593 –Flight 003 Roman Welch Top BMT Airman 321st TRS, Flight 011 320th TRS, Flight 594 Michael Depanicis –Flight 596 Raji Jweinat Top BMT Airman 322nd TRS, Flight 009 323rd TRS, Flight 601 Christopher Mcclain Rachel Dones 331st TRS, Flight 598 Georgia Franklin 322nd TRS, Flight 010 323rd TRS, Flight 602 –Flight 004 Elaine Nowak 322nd TRS, Flight 004 321st TRS, Flight 002 320th TRS, Flight 599 Stephanie Acevedo Ralecia Ogburn Most Physically Fit 322nd TRS, Flight 003 323rd TRS, Flight 595 Georgia Franklin Most Physically Fit 323rd TRS, Flight 007 –Flight 601 –Female Airmen 320th TRS, Flight 600 Chelsea Pierce-Westberry –Female Airmen 321st TRS, Flight 001 Jacob Carmichael Lydia Craig 331st TRS, Flight 604 –Flight 009 Tessa Buxton 322nd TRS, Flight 004 Joseph Cristi 331st TRS, Flight 604 323rd TRS, Flight 596 Cody Duff 323rd TRS, Flight 008 323rd TRS, Flight 008

To advertise in Fraud, Waste or Abuse the Talespinner, call Members of the public, military members, Department of Defense 250-2440 for classiﬁ eds civilian and contractor employees may report suspicious activity concerning fraud, waste or abuse and employee or management or contact misconduct. Michelle Bogue Report suspected FWA to your local inspector general, the 502nd Air Base Wing IG or the DOD FWA Hotline. at 250-2052 for 502 ABW/IG FWA Hotline 808-1000, http://www.jbsa.af.mil/fwa. asp retail ads DOD Hotline 800-424-9098, http://www.dodig.mil/hotline PAGE 16 TALESPINNER NOVEMBER 20, 2015 2015 JBSA Thanksgiving Holiday Hours Lackland Activities Monday Tuesday Wednesday Thanksgiving Nov. 27 Nov. 28 Nov. 29

Arnold Hall Community Center 7:30 a.m. – 7:30 p.m. 7:30 a.m. – 7:30 p.m. 7:30 a.m. – 6:30 p.m. CLOSED 9 a.m. – 8 p.m. 11:30 a.m. – 8 p.m. 11:30 – 6:30 p.m.

Arts and Crafts CLOSED 9 a.m. – 6 p.m. 9 a.m. – 6 p.m. CLOSED CLOSED 8 a.m. – 5 p.m. CLOSED

Auto Hobby Shop CLOSED 8:30 a.m. – 5:30 p.m. 8:30 a.m. – 5:30 p.m. CLOSED CLOSED CLOSED CLOSED Bowling Center 11 a.m. – 10 p.m. 11 a.m. – 10 p.m. 11 a.m. – 10 p.m. CLOSED 11 a.m. to midnight 11 a.m. – 11 p.m. 11 a.m. – 7 p.m. Snack Bar 4 – 9 p.m. 11 a.m. – 9 p.m. 11 a.m.– 9 p.m. CLOSED 11 a.m. – 7 p.m. 11 a.m. – 10 p.m. 11 a.m. – 6 p.m.

Gateway Child Normal Hours Normal Hours Normal Hours 7 a.m. – 4:30 p.m. Development Program CLOSED CLOSED CLOSED

Kelly Child Normal Hours Normal Hours Normal Hours Development Program CLOSED CLOSED CLOSED CLOSED

Lackland Child Normal Hours Normal Hours Normal Hours Development Program CLOSED CLOSED CLOSED CLOSED

Lackland Family Child Care Normal Hours Normal Hours Normal Hours CLOSED CLOSED CLOSED CLOSED

Gateway Club CLOSED 4 – 10:30 p.m. 4 – 10:30 p.m. 11 a.m. – 3 p.m. CLOSED CLOSED CLOSED

Chaparral Fitness Center 5 a.m. – 10 p.m. 5 a.m. – 10 p.m. 5 a.m. – 10 p.m. 9 a.m. – 5 p.m. 9 a.m. – 5 p.m. 9 a.m. – 5 p.m. 9 a.m. – 5 p.m. Medina Fitness Center 5 a.m. – 9 p.m. 5 a.m. – 9 p.m. 5 a.m. – 9 p.m. CLOSED 8 a.m. – 4 p.m. 8 a.m. – 4 p.m. 8 a.m. – 4 p.m. Gateway Fitness Center 5:30 a.m. – 6 p.m. 5:30 a.m. – 6 p.m. 5:30 a.m. – 6 p.m. CLOSED CLOSED CLOSED CLOSED

Kelly Fitness Center 6 a.m. – 3 p.m. 6 a.m. – 3 p.m. 6 a.m. – 3 p.m. CLOSED CLOSED CLOSED CLOSED

Gillum Fitness Center 5 a.m. – 9 p.m. 5 a.m. – 9 p.m. 5 a.m. – 9 p.m. CLOSED CLOSED CLOSED CLOSED Warhawk Fitness Center 5 a.m. – 9 p.m. 5 a.m. – 9 p.m. 5 a.m. – 9 p.m. CLOSED CLOSED CLOSED CLOSED Golf Course 6:30 a.m. – 5 p.m. 6:30 a.m. – 5 p.m. 6:30 a.m. – 5 p.m. CLOSED 6:30 a.m. – 5 p.m. 6:30 a.m. – 5 p.m. 6:30 a.m. – 5 p.m. Golf Course Snack Bar CLOSED CLOSED CLOSED CLOSED CLOSED CLOSED CLOSED

ITT - Arnold Hall 9 a.m. – 5 p.m. 9 a.m. – 5 p.m. 8 a.m. – 6 p.m. CLOSED CLOSED CLOSED CLOSED Outdoor Recreation 8 a.m. – 5 p.m. 8 a.m. – 5 p.m. CLOSED CLOSED CLOSED CLOSED CLOSED Paintball Park CLOSED CLOSED CLOSED CLOSED CLOSED 8 a.m. – 5 p.m. 1 – 5 p.m. Skylark Community Center CLOSED 7 – 6 p.m. 7 – 11:30 p.m. 7 – 11:30 p.m. Noon to 11:30 p.m. Noon to midnight Noon to 7 p.m.

Smokin Joe’s BBQ CLOSED CLOSED 11 a.m. – 7 p.m. CLOSED Noon to 11:30 p.m. Noon to midnight 11 a.m. to 4 pm.

Youth Program Normal Hours Normal Hours Normal Hours 6:30 a.m. – 4:30 p.m. School Age Program CLOSED CLOSED CLOSED Youth Program Open Recreation Normal Hours Normal Hours Normal Hours CLOSED CLOSED CLOSED CLOSED

Skylark Swimming Pool Noon to 1 p.m. 11 a.m. – 1 p.m. 11 a.m. – 1 p.m. CLOSED 11 a.m. – 1 p.m. 12:30 – 4:30 p.m. CLOSED

Open Swim 4 – 7 p.m. 4 – 7 p.m. 4 – 7 p.m. CLOSED 4 – 7 p.m. CLOSED CLOSED NOVEMBER 20, 2015 TALESPINNER sports PAGE 17 Senior Airman hopeful going into Lackland Bodybuilding Classic By Jose T. Garza III tion to help Boles achieve the desired results he JBSA-Lackland Public Affairs craved. “I started understanding nutrition and correct A Joint Base San Antonio-Lackland defender will workout routines,” Boles said. “How you work out be competing in two categories at the 40th Annual and eat changes everything. Three or four weeks Lackland Bodybuilding Classic Saturday at the of a good diet and workout plan will make you Hyatt Regency San Antonio Riverwalk. notice results.” Senior Airman Joshua Boles, 802nd Security With a complete body transformation and Forces Squadron patrolman, is confident he will newfound confidence, Boles has been eyeing the do well in both the Men’s Physique Open and Lackland Bodybuilding Classic and doing well in Military classes. his respective divisions to qualify for national “I have worked hard to get where I am to- competition. day,” he explained. “My mindset going into this Under the instruction of personal trainer Joe competition is to compete and give myself a good Wiest, Boles works out six days a week and chance to win both events.” eats six meals a day in preparation for the Before entering bodybuilding in 2013, Boles’ competition. confidence wasn’t his strongest trait. “I just want to stand on stage and see what I The 222-pound bodybuilder struggled with his am capable of,” Boles said. size when he entered the Air Force four years Weist believes Boles is capable of doing well ago, acknowledging he grew up being tall and on Saturday. lanky. “His body structure and size symmetry is spot Boles aspired to be a pararescueman and had on,” he said. “He has put in the work to be heard comments about not having the needed size successful in the competition.” to endure the physical challenges of the job. Boles said he would like to one day represent “The label that society put on me started to bog Senior Airman Josh Boles, 802nd Security Forces Squadron the Air Force in the Mr. Olympia contest, an annual me down,” he remembered. “It got me in a rut patrolman, performs cable crossovers Nov. 5 at the Warhawk bodybuilding competition hosted by the International of believing that life is what everybody says it is Fitness Center. Boles will compete at the 40th Annual Federation of Bodybuilding and Fitness. and you are what life allows you to be. I became Lackland Bodybuilding Classic Saturday at the Hyatt “It would be an honor to represent the Air Force socially disconnected and, therefore, didn’t know Regency San Antonio Riverwalk in the Men’s Physique at that level,” he said. “You don’t hear about how to make something out of myself. I wasn’t Open and Military classes. active duty members competing on that stage very confident in myself and had low self-esteem often.” because I didn’t like the way I look.” training, Boles’ confidence shrunk. Tickets for the Lackland Bodybuilding Classic are Boles decided to make a change by taking up “I was at rock bottom,” Boles said. “I did on sale at the JBSA-Lackland Fitness and Sports bodybuilding while deployed to Ali Al Salem Air everything I could to get bigger, change my life Office. Prejudging begins at 9 a.m., and the finals Base in Kuwait. and rebuild myself, but nothing was working.” at 6:30 p.m. Prejudging tickets are $15 and finals However, with minimal results after a year of A friend then educated him on proper nutri- are $30. Call 671-0854/2632 for more information.

stop when they hit the target. Be cautious when hunting from elevated positions. Put safety first while hunting Three points of contact when climbing and a harness in good shape are essential to stay in the stand. Long By Michael Horstman they not come home as scheduled. periods in a stand on a sunny day can cause people JBSA-Lackland Weapons Safety Manager Anticipate the weather and wear clothing and to drift off and a full body safety harness can come footwear designed for the correct conditions. Also, wear in handy. Being jarred awake at the end of a tether Hunting is a tradition in Texas and across the coun- the required “Hunter Orange” so to be visible to other is better than waking up on the ground with a few try. It is a time spent with family and friends in the hunters. broken bones. woods perusing game. Always keep any and all equipment in good order. These are just a few simple rules to help ensure an This is also a time when risk assessment and man- Check firearms for any obstructions in barrel, and that enjoyable time in the outdoors. This, along with com- agement can be used to great advantage. Hunting with the safety is functional. Check archery equipment to mon courtesy for others that are out there, can go a archery equipment or firearms has some similarities, ensure the string is in good condition and the bow is long way toward ensuring an enjoyable and potentially but there are also stark differences. not damaged. All of these can result in future damage successful hunt. Just remember there is nothing as im- The first rule of hunting safely is for hunters to let or injury. portant as coming home safely from a memorable hunt. someone know where they plan to be and when to Make sure of the target. Hunters should not shoot The point of the hunt is not always at the sharp end expect them back. Current technology allows people unless they are certain that it is the game they intend of your arrow, but rather most of its significance is to stay in contact much easier than in the past. It even to harvest. Shooting at a patch of brown can prove found within your heart. lets them know where the hunter’s vehicle is parked disastrous. Also, be sure the area past the intended Shoot straight, be aware, have a safe day in the and possibly how to get to their hunting location should target is clear. Bullets and even arrows do not always woods.