Supporting Sponsors: THURSDAY, MAY 14, 2015 Register online at boardoftrade.com/events Presenting Sponsor: Investment and Innovation at CN: a True Backbone of the Economy Community Sponsor: Media Partner: Claude Mongeau, President and CEO, CN

“[Budget 2015] has focus areas that are very much in line with the values and priorities of The Board of Trade.” President and CEO , pg. 3 MAY 2015 • VOLUME 55 • 5

THIS ISSUE Oh, what a night! Google ’s top boss heading to VBOT · 2

Federal Budget Report Card results · 3

Bridging the urban-rural divide in B.C. · 5

Port recognized as global Elio Luongo () is welcomed into The Vancouver Board of Trade’s prestigious Council of Governors on April 15, 2015. For more photos, turn to page 9. Photo by Matt Borck sustainability leader · 6

By Greg Hoekstra since the event was first founded in 1987, to a former journalist, former B.C. Minister of What’s the secret to B.C.’s mark the organization’s 100th anniversary. Finance, and Chancellor Emeritus of Simon economic success? · 6 It was a night for the record books on April For much of the evening the spotlight Fraser University. Taylor was presented with 15, 2015, as The Vancouver Board of Trade was on Elio Luongo, 2013-14 Chair of The the 2015 Rix Award for Engaged Community Will housing costs hamper hosted its 28th annual Governors’ Banquet Vancouver Board of Trade, who was inducted Citizenship, in recognition of her decades business growth? · 8 and Rix Awards with more than 900 distin- into the Council of Governors. Iain Black, of work with volunteer organizations and guished guests in attendance. The Vancouver Board of Trade’s President and corporate boards. Why corporate social The annual black-tie gala is always a ritzy CEO, and Janet Austin, 2014-15 Chair, took In addition, Global BC was presented with responsibility matters · 11 affair, with many of B.C.’s top business and turns at the microphone reminiscing about the 2015 Rix Award for Engaged Corporate political leaders filling the Vancouver Con- Elio’s year as Chair, and his many notable Citizenship, in recognition of the company’s vention Centre, yet this year’s gala seemed accomplishments – including exceptional commitment to building healthy, vibrant @boardoftrade to have an added buzz in the air. Despite financial results, net Membership growth of communities and its focus on community- /VancouverBoardofTrade competing with the ’ first more than 1,000 new Members, and a historic based news. playoff game at Rogers Arena, the gala still event with Hillary Rodham Clinton. For more information on the Rix Awards boardoftrade.com surpassed previous attendance records. In The event also celebrated the contribu- winners or this year’s Governors’ Banquet, visit fact, it was the largest Governors’ Banquet tions of another Governor, , boardoftrade.com/governorsbanquet.

Your Airborne Office LAS offers complimentary Wi-Fi aboard its Learjet 75s. With personal touchscreens, fold-out tables, and a bulkhead-mounted flat panel screen, you’ll stay connected and productive in the air.

hours7days 604-272-8123 | 1-877-399-8123 www.londonair.com 2 events and speakers Sounding Board May 2015 Beyond borders: Google’s export engine for Canada

The Vancouver Board of have been the envy of a large shots” to dealing with disruption, Previously, Sebastian lived in Trade is excited to announce corporation a few short years ago. and looking ahead to the incred- Chicago, where he was respon- that Google Canada’s Managing Now, more than ever, companies ible potential for Canada — and sible for leading Google’s Local Director, Sam Sebastian, will of all sizes can compete in the innovative Canadian companies and Government Markets sales deliver a keynote address on in- global economy, but doing so — on the global stage. and operations organizations novation and technology June 2. often means overcoming long- As Managing Director, Sebas- for North America. He was rec- Google is a search engine, but standing anxieties, aversions tian’s mission is to lead Google ognized in Crain’s Chicago “40 it’s also a growth engine, creating and risk. to earn the love of Canadian Under 40” professionals in 2009, opportunities through its plat- Newly at the helm of Google users, advertisers, and partners. B2B Magazine’s “Who’s Who in forms for Canadian businesses Canada, Sebastian will share Working with Canadian busi- B2B” in 2011, and among the real to reach beyond our borders into the experience of his first year nesses of all sizes, Sebastian estate industry’s “Top 100 Most markets across the world. in Canada and decade of work and the team at Google Canada Influential Leaders” by Inman Thanks to the Internet and the at Google. He will explore the provide digital solutions to help News. emergence of new online tools, lessons he’s learned inside one businesses reach their audiences, Tickets for this event are on even the smallest company can of the world’s most compelling build their brands and realize the sale now. To reserve your spot, Sam Sebastian, Managing Director, adopt technology that would companies, from making “moon- economic potential of the web. visit boardoftrade.com/events. Google Canada

eventsevents calendarcalendar update update VBOT Health Care Forum See our full events calendar at boardoftrade.com/events returns on June 5

Tuesday, May 12, 2015 Thursday, May 14, 2015 Thursday, May 21, 2015 The Vancouver Board of Young professionals Members’ reception small Business council Trade is bringing together leadership Forum with dockside restaurant success series — health-care experts from across navigating B.c.’s social 5 – 7:30 p.m. 5 – 7 p.m. North America on June 5, to Innovation landscape discuss the advantages and op- Igor Faletski, Chief Executive Dockside Restaurant 7 – 9 a.m. portunities of shifting health Officer, Mobify 1253 Johnston St., Granville Island The Honourable Michelle care closer to home and away Tracey Renzullo, Marketing Stilwell, Minister of Social from costly acute care facilities, Faculty, BCIT School of Business Wednesday, May 20, 2015 Development and Social such as hospitals. Juggy Sihota, Vice President clean energy Investments Innovation, Province of British This annual forum has Customer Experience Strategy Forum: powering B.c.’s Columbia been organized by Dr. Mark and Operations, TELUS Health 21st century economy Janet Austin, Chief Executive Schonfeld, former CEO of the Moderator: April Yau, Account 7 a.m. – 12 p.m. Officer, YWCA Metro Vancouver Medical As- Manager, 6S Marketing sociation, and Health Care OPENING REMARKS: David LePage, Principal, Committee Chair and Direc- Coast Coal Harbour Iain Black, President and Chief Accelerating Social Impact CCC 1180 W Hastings Street Executive Officer, The Vancouver tor of The Vancouver Board of Steven Martin, Chief Executive Officer, Meriko Kubota, Director Trade. The forum, presented by Blue Cross and Blue Shield of Nebraska CYP Platinum Program Sponsor: Board of Trade of Strategic Partnerships, Pacific Blue Cross, will explore BCIT School of Business Paul Kariya, Executive Director, Community Investment, TELUS a number of challenges facing The second panel discus- Clean Energy BC Moderator: Mike Rowlands, B.C.’s health care system, while sion, entitled “What I know Thursday, May 14, 2015 Dennis Thomas, Tsliel-Waututh Principal, Junxion analyzing some of the success- now about health care reform Nation Investment and Coast Coal Harbour ful models that exist around the in B.C.” will feature former B.C. Innovation at cn: a true SESSION 1: 1180 W Hastings Street world. Ministers of Health and Chair Backbone of the economy Enabling B.C.’s Resource Sectors The Honourable Terry of Vancouver Coastal Health Event Sponsors: 11:30 a.m. – 2 p.m. SESSION 2: British Columbia Ministry of Lake, B.C.’s Minister of Health, talking about the challenges of modernizing B.C.’s health care Claude Mongeau, President and Enabling Regional Economic Social Development and Social will kick-start the forum with CEO, CN Development Innovation, BC Partners for Social opening remarks, followed by a system for the 21st century. Impact keynote by Steven Martin, CEO Former B.C. Ministers of The Fairmont Waterfront SESSION 3: of Blue Cross and Blue Shield of Health George Abbott, Kevin 900 Canada Place B.C.’s Clean Energy Future Thursday, May 21, 2015 Nebraska. Falcon, and , will KEYNOTE: Presenting Sponsor: Following that, a panel of join Kip Woodward, Chair, Van- William Nelson, Head of let’s talk exports 2015 Port Metro Vancouver local experts will discuss how couver Coastal Health, on stage Research, North America, Supporting Sponsors: 11:30 a.m. – 2 p.m. providing health care closer to for that discussion, moderated CN, Watson Goepel, Ashcroft Bloomberg New Energy Finance Peter Hall, Vice-President home is becoming a reality for by Carole Taylor, a former jour- Terminal, Deontons Fairmont Pacific Rim Hotel and Chief Economist, Export more and more British Colum- nalist, former Finance Minister, Community Sponsor: 1038 Canada Place Hatch Mott MacDonald Development Canada bians. Chancellor Emeritus of Simon Community Sponsor: Marketing Partner: The Fairmont Hotel Vancouver Panellists include Dr. Penny Fraser University, and Gover- BC Hydro Cargo Logistics Canada 900 West Georgia Street Ballem, City Manager for the nor of The Vancouver Board of Media Partner: Globe and Mail City of Vancouver; Laura Case, Trade. Presenting Sponsor: Chief Operating Officer for And finally, this year’s forum Economic Development Canada will conclude with a keynote Marketing Partner: Canadian Vancouver Coastal Health; Manufacturers & Exporters Dr. Michael Guerriere, Chief by Jeffrey Simpson, National Medical Officer, Vice President Affairs Columnist for The Globe and General Manager, Provider and Mail, on “Prescriptions What speaker, topic or issue do you want explored? We’ll look into it. Solutions; and Dr. Les Vertesi, a for sustainable health care in Specialist in Emergency Medi- Canada.” E-mail: [email protected] cine and Medical Consultant For more information on this on Health System Performance year’s forum, or to register, visit register now at boardoftrade.com/events and Outcome Driven Initiatives. boardoftrade.com/healthcare. May 2015 Sounding Board advocacy update 3 Federal budget gets ‘A-’ on 2015 report card

By Greg Hoekstra was adopted. Today’s budget an- Economic Vision: B+ nounced the federal government’s The Vancouver Board of Trade The 2015 Federal Budget intent to enact similar legislative is strongly supportive of the an- earned an overall grade of “A-” changes.” nounced Action Plan for Women from The Vancouver Board of Members of The Vancouver Entrepreneurs, as well as its Trade late last month, given the Board of Trade’s Government promise to modernize Canada’s budget’s focus on incentives to Budget and Finance Committee corporate governance frame- promote small and medium- graded the federal budget on four work through amendments to the sized businesses, improve gender criteria and assessed whether it Canada Business Corporations diversity in business, and bolster met the organization’s recommen- Act to promote gender diversity national infrastructure. dations, which were submitted to among public companies, using “This budget has some focus Finance Minister Joe Oliver in a the widely recognized “comply or areas that are very much in line detailed letter earlier this year. explain” model. with the values and priorities of Below are truncated comments Budget 2015 commits new The Vancouver Board of Trade. from the committee. For more funding of $750 million over two There are several elements that analysis, visit boardoftrade.com. years beginning in 2017-18 and will serve our small business com- Iain Black, President and CEO of The Vancouver Board of Trade, speaks to reporters on $1 billion annually thereafter munity, and our female Members Debt Management: A- April 21, following the tabling of the federal budget. Photo by Greg Hoekstra targeted to public transit projects. in particular,” said Iain Black, The federal government con- As well, there is increased focus President and CEO of The Vancou- tinues to be on track to achieve to decline from 13.1 per cent in of a net-zero rate setting mecha- on leveraging the private sector ver Board of Trade, following the its target debt-to-GDP ratio of 25 2013-14 to 12.7 per cent in 2019- nism for EI premiums, with excess to deliver these infrastructure budget’s tabling on April 21. per cent by 2021. This will benefit 2020. amounts returned to employers projects. “In addition to the confirma- taxpayers through lower debt-ser- and employees. The Vancouver Board of Trade tion of the Public Transit Fund, we vicing costs and will help Canada Tax Competitiveness: A- We also note the $50-million applauds the commitment of $3 are particularly pleased with the maintain its strong triple-A credit The 2015 federal budget investment in a program to share million over three years towards $700-million announcement to rating, in addition to one of the reduced the small business tax the cost of exploring new export a Global Maritime Centre of Ex- support the Action Plan for Women lowest debt-to-GDP rates among rate on the first $500,000 of active opportunities with small and cellence, to promote tourism Entrepreneurs. The Vancouver the G7. business income from 11 per cent medium-sized enterprises. and strengthen Port Metro Van- Board of Trade’s Women’s Leader- to 9 per cent by 2019. In addition, we applaud previ- couver, as well as the proposal ship Circle submitted recommen- Spending Management: A- The Vancouver Board of Trade ously announced measures to to expand the Electronic Travel dations to the Ontario Securities The federal government has applauds various measures to support resource development, Authorization eligibility to low-risk Commission regarding gender continued to demonstrate spend- promote small and medium-sized including accelerated CCA for travellers from four countries, in- representation on boards – specifi- ing restraint, while still investing in business. In particular, we note LNG assets and the extension of cluding Brazil and Mexico, to make cally to adopt a stance of ‘comply infrastructure. As a share of GDP, that the EI premium rate will be the mineral exploration tax credit Canada a more attractive destina- or explain’ – and we are pleased it program expenses are projected reduced, together with the creation until March 31, 2016. tion for tourism and business.

TICKETS FROM Do you support a new 0.5% Metro $ Yes 26 Vancouver Congestion Improvement Tax, Season Sponsor to be dedicated to the Mayors’ Council No transportation and transit plan?

The 10-day countdown Voters have until May 15 to request a referendum ballot

By Iain Black Voting “Yes” puts Metro Van- ment when you see one. Please couver on the fast track for encourage your friends, family, According to Elections BC, light rail in Surrey and Langley, and colleagues to vote “Yes” if only one in three people who a subway line on Broadway, a they haven’t already done so. read this sentence have voted in new Pattullo Bridge, more than Did you lose your ballot while Howard Family Stage the transportation referendum. 400 new buses, 50 per cent more spring cleaning? Not to worry. Are you one of them? SeaBus service, 3,000 more West You can request a new one until If not, I hope you’ll consider Coast Express seats every day… May 15, by calling 1-800-661- changing your mind — and soon! and I could go on. 8683, visiting elections.bc.ca/ May 15 is the deadline to regis- There has been a lot of nega- ovr, or by stopping by one of the ter with Elections BC, and we’re tivity and misinformation in the nine new Elections BC service going to need every vote we can media over the past few months, offices. get to ensure a “Yes” outcome is but I’m optimistic that Metro Thank you for your ongoing successful. Vancouver residents under- support throughout this cam- At such a pivotal moment in stand these critical upgrades to paign. B.C.’s history, I hope you’ll join our transit and transportation Iain Black is President and me in voting for a strengthened network will benefit our region CEO of The Vancouver Board of economy, protection of our en- for decades to come. Trade. He also serves as Co-Chair vironment, and improved quality But we still need your help. of the Better Transit and Trans- June 4 to Sept 26 • Buy Early for Best Seats! of life for all those living in Metro As Vancouver’s business leaders, portation Coalition. Learn more Media Sponsors Vancouver. you understand a good invest- at bettertransit.info. bardonthebeach.org • 604-739-0559 4 chair’s message Sounding Board May 2015 In good company

By janet austin sponsorship, which I believe is a PUBLISHER: Business in Vancouver Media Group direct result of Tim’s leadership, EDITOR: Greg Hoekstra, 604-640-5450 It’s not easy to describe how it his laser-beam focus, and his AD SALES: Katharine Wilson, 604-608-5118 feels to stand on stage with more commitment to delivering results

As the official publication of The Vancouver Board of Trade, the Sounding Board than a dozen local business icons. for this organization! newspaper provides analysis and discussion of regional and national issues Appreciative. Humbled. Up- facing the business community, along with input from member companies, allowing them to raise their profile in the business community. lifted. AGM set for June 26 Sounding Board is published 12 times per year by Business in Vancouver Media Those are a few of the words Group in partnership with The Vancouver Board of Trade. that come to mind when I remi- Speaking of Tim, I’d like to Sounding Board is read by leading business executives and their employees. The nisce about April 15, 2015 – the announce that we’ve booked the paper has a primary circulation of 12,500 and a conservatively estimated total readership of 37,500. evening of our 28th annual Gov- date for The Vancouver Board ernors’ Banquet. of Trade’s 128th Annual General ABOUT THE VANCOUVER BOARD OF TRADE The Vancouver Board of Trade is Vancouver’s chamber of commerce. Since 1887, For those who aren’t familiar Meeting, which will formally The Board of Trade has been an active proponent of business in Vancouver. The with the Governors’ Banquet, it’s mark the end of my one-year Janet Austin, 2014-15 Chair, World Trade Centre Vancouver is the international division of The Vancouver Board of Trade and is affiliated with more than 300 WTCs worldwide. an annual black-tie gala where term as Chair, and the beginning The Vancouver Board of Trade we celebrate the men and women of Tim Manning’s term. OUR MISSION STATEMENT women in leadership roles, small The Vancouver Board of Trade works in the enlightened interest of its members who have served as Chair of The As you may know, Tim is the to promote, enhance and facilitate the development of the region as a Pacific Vancouver Board of Trade – a Regional Vice President of Com- business, and non-traditional job centre for trade, commerce and travel. distinguished group known as mercial Financial Services for sectors. OUR BASIC PRINCIPLES the Council of Governors. RBC Royal Bank, which makes On May 6, I invite you to join The Board of Trade believes that the market system is the only system that The list of Board of Trade Gov- it fitting that this year’s keynote us as we host an evening net- works effectively in the allocation of scarce economic resources for efficient and stable economic growth and job creation. The Board of Trade recognizes the ernors includes many names that speaker is RBC Chair Kathleen working reception to celebrate imperfections of the market system and supports the need for publicly provided Vancouverites would be familiar Taylor. the release of the B.C. Economic services such as social services, health services and public education. The Board supports the philosophy of less government involvement in the business sector with, such as Brandt Louie, Sue Taylor is perhaps best known Forum Action Plan and hear key and believes that governments should not do what can be done in whole or in Paish, Arthur Hara, Graham for being the first woman to head highlights from the report. part by the private sector. Clarke, Jill Bodkin, Bob Kadlec, one of Canada’s major financial Likewise, I’m also excited PUBLICATIONS MAIL AGREEMENT No. 40011551 Richard Turner, and more. institutions – an announcement to confirm that B.C. Economic The Vancouver Board of Trade, World Trade Centre Suite 400, 999 Canada Place Recent Chairs of our organiza- that made headlines across the Forum will return this fall on Oct. Vancouver, B.C. V6C 3E1 tion are also Governors, including country back in 2013. She’s also 23, 2015. Please mark your calen- [email protected] Jason McLean (2010-11), Wendy Chair of Toronto’s SickKids Foun- dars now, for what I’m certain will Lisogar-Cocchia (2011-12), Ken dation and, for nearly 24 years, be another meaningful dialogue BOARD OF DIRECTORS 2014-2015 Martin (2012-13), and my pre- was President and CEO of Four on how we can turn the dial and EXECUTIVE COMMITTEE decessor, Elio Luongo (2013- Seasons Hotels and Resorts. make a difference for women in Chair Janet Austin Chief Executive Officer 14), who was formally inducted I hope you’ll join us on June business. YWCA Metro Vancouver during the April 15 celebration, 26, as Taylor shares her personal Senior Vice-Chair Tim Manning Regional VP, Commercial Financial in front of more than 900 guests. leadership journey, specifically Covering new ground Services What a pleasure it was to through the lens as a woman in RBC Royal Bank Vice-Chair Robin Hemmingsen reflect on Elio’s immensely suc- business and finance. Taylor’s B.C. Economic Forum is just Dean cessful year as Chair, and to hear remarks will give context to one of many examples of how BCIT School of Business Secretary-Treasurer George Cadman, QC his heartfelt speech about his recent public policy discussions The Vancouver Board of Trade Shareholder involvement in The Vancouver about the need for more gender is branching out into new areas Boughton Law Corporation Finance and Audit Committee Chair Jon Schubert Board of Trade and how it helped diversity on corporate boards, in- of public policy that affect our Jon Schubert Consulting shape his own professional de- cluding some of the new “comply economic prosperity. Policy Council Chair Robin Silvester President and Chief Executive Officer velopment. or explain” disclosure require- In recent months, you’ve Port Metro Vancouver It was also a great privilege for ments being adopted by provinc- likely noticed an increase in the Immediate Past Chair Elio Luongo Canadian Managing Partner, Tax me to help present the Rix Awards es across Canada – an area that number of policy forums we’ve KPMG LLP for Community and Corporate our Women’s Leadership Circle been hosting – whether it was our Member at large John Nightingale first annual B.C. Tech Forum in President and Chief Executive Officer Citizenship, in honour of the late has proudly championed in 2014 Vancouver Aquarium Dr. Don Rix, who served as Chair and 2015 on the national stage. March, or our first annual Avia- Member at large Tracey McVicar in 2008-09. This year, Carole tion Forum in April. Partner CAI Capital Management Company Taylor (another Governor) was New report released this week Watch for that trend to con- Member at large Elise Rees presented with a Rix Award for tinue this spring, first with the Partner, Transaction Advisory Services Ernst & Young LLP her countless contributions to In addition, The Vancouver launch of our first annual Clean President and CEO Iain Black not just Greater Vancouver, but Board of Trade will release a new Energy Investments Forum on The Vancouver Board of Trade report later this week in conjunc- May 20, in partnership with BOARD OF DIRECTORS to all of Canada. Meanwhile, this Penny Ballem City of Vancouver year’s corporate award went to tion with the WEB Alliance of Clean Energy BC. In June, you’ll Lara Dauphinee Fiore Financial Corporation, Fiore Group Global BC, for that organization’s Women’s Business Networks. also see the return of our annual Maninder Dhaliwal Pacific Autism Family Centre Foundation ongoing commitment to charity The report includes recommen- Health Care Forum (June 5) Mary Anne Davidson Acciona Infrastructures Canada Christine Day Luvo Inc. work and community building. dations to government, following presented by Pacific Blue Cross Michael Dervish Scotiabank (See this month’s cover story for our immensely successful event and our Aboriginal Opportuni- Anne Giardini Simon Fraser University Calvin Helin Orca Spirit Publishing & Communications more). last fall, B.C. Economic Forum: ties Forum (June 17) presented Craig Hemer Boyden Global Executive Search I’d like to thank Tim Manning, Women as a catalyst for growth. by CN. David Hoff Ledcor Terry Hui Concord Pacific Developments Inc. our Senior Vice Chair, for leading As you may recall, that sold- As always, I’d encourage you Moray Keith Dueck Auto Group this year’s organizing com- out forum drew more than 400 to visit boardoftrade.com/events Lori Mathison Dentons community and government for more information on these Sarah McCullogh Spectra Energy mittee. With the help of vol- Sacha McLean The McLean Group unteer committee members leaders, who listened to panel and many other upcoming ac- Evi Mustel Mustel Group Mary Anne Davidson, Craig discussions and keynotes – in- tivities at Western Canada’s most Gordon Nelson Rogers Communications Group Jatinder Rai Response Advertising Inc. Hemer, Lori Mathison, Gordon cluding remarks by senior leaders engaged business association. Haroon Rashid Wipro Technologies Nelson, Denise Turner, Grayden such as Premier Dr. Mark Schonfeld Langbury Holdings Lorne Segal Kingswood Properties Ltd. Hayward, Nathalie Drolet, Lorne and the Honourable Kellie Leitch Janet Austin is 2014-15 Chair Dennis Skulsky BC Lions Football Club Burns, Paula Martin and Bob – and then broke out into working of The Vancouver Board of Trade. Denise Turner Bravura Business Solutions Inc. Faye Wightman FLW Consulting and Management Rennie, this year’s gala achieved groups to generate ideas on how She also serves as CEO of YWCA record attendance and record we can increase the number of Metro Vancouver. May 2015 Sounding Board guest column 5 When you leave the city… It’s time for us to think bigger and bridge the urban-rural divide in British Columbia

By Paul Kariya like these that are driving eco- easy sell, but development does cussed how clean energy can nomic opportunities not only not begin and end with the clean act an enabler of all resource Like many of you reading in the hinterland where they energy industry. development as well as new, this, I have had the privilege are located, but in the towers of British Columbians have so emerging sectors. of raising my family and doing downtown Vancouver as well, much to be thankful for because We will also look to the future work I find meaningful while an interplay that has endured of our natural resources and it of the clean energy sector in the living in the beautiful urban for decades to the benefit of is understandable why at times province and how IPPs can be hub that is Vancouver. Before British Columbians. In B.C., the it is difficult to fully realize a used as a stimulus to regional moving to the city however, I urban truly needs the rural and grew up in the fishing and for- vice versa. “B.C.’s strong economy is built upon natural estry village of Ucluelet and took When you leave the city, the my first real job in Terrace when people you talk to understand resource development, a fact that I think is sawmilling was king. I started this relationship. They get it. often forgotten by the bustling professionals both my career and family in Their communities often exist rural B.C. because of resource develop- in the city.” This urban-rural theme that ment; furs, fish, trees, land, is so much part of B.C. and Paul Kariya, Executive Director, minerals, food, oil and gas — project, regardless if it is a mine, economies and to First Nations, Canada was on my mind thanks Clean Energy Association of BC they respect it — ask the First LNG plant, pipeline, or if it is a who are often our most vocal to a recent trip to B.C.’s North- Nations. But as industries have clean and renewable wind farm. supporters. west where I visited Smithers, B.C.’s strong economy is shifted and commodities have For the benefit of all of us young At CEBC, we try to think Terrace and Kitimat on a com- built upon natural resource waxed and then eventually and old, generations yet to come bigger and believe we can be munity outreach tour for the development, a fact that I think waned, these communities are and whether we call the city or part of the solution to help Clean Energy Association of is often forgotten by the bus- looking to diversify their re- countryside our home we need bridge the urban-rural divide British Columbia (CEBC), the tling professionals in the City. source development portfolio. to figure out a responsible way and getting to “yes” in today’s industry association of which I While every sector has its place All these communities are of getting to “yes” and green- natural resource development am the Executive Director. As I in our economy, the collective fiercely protective of the local lighting the best of the best of world. met with local government and contributions of the resource environment. They have learned resource development projects. We hope you will join us and First Nation leaders, people I sectors to the government’s from past mistakes and want On May 20, Clean Energy BC be part of the solution as well. To used to interact with on a daily purse strings is unrivaled. to do things better for future is partnering with The Vancou- register, visit boardoftrade.com/ basis when I worked and lived in The new mine four hours generations. ver Board of Trade on Clean cleanenergy. the area, I was reminded of why outside Prince George? That For these reasons, clean Energy Investments Forum: Paul Kariya is Executive my current home, the urban proposed LNG project near energy and Independent Power Powering B.C.’s 21st Century Director of the Clean Energy hub, is the wonderful place it is. Prince Rupert? It is projects Producers (IPPs) becomes an Economy, where it will be dis- Association of British Columbia.

session 1 Integrated Health Care Forum: The coming of age of integrated health care in B.C. For the good health of all British Columbians Featuring local health care experts: presented by Pacific Blue Cross Dr. Penny Ballem | Laura Case | Dr. Michael Guerriere | Dr. Les Vertesi session 2 Friday, June 5, 2015 | 7:15 a.m. − 2 p.m. What I know now about health care reform in B.C. Featuring former Health Ministers and Deputy Premiers: Vancouver Convention Centre — West, 1055 Canada Place Way George Abbott | | Colin Hansen and Kip Woodward, Chair, Vancouver Coastal Health The Vancouver Board of Trade is bringing together health care experts to discuss the advantages and opportunities of Sessions moderated by: shifting health care closer to home and away from costly Carole Taylor, O.C., Former Journalist; Former Minister of Finance, Province of acute care facilities, such as hospitals. British Columbia, Chancellor Emeritus, Simon Fraser University Learn about the challenges B.C. must overcome to make Title Sponsor: this a reality and the successful models that exist around the world for this type of health care.

opening remarks The Honourable Dr. Terry Lake, Minister of Health, Province of British Columbia Elite Sponsor: Premier Sponsor: Supporting Sponsor:

morning keynote afternoon keynote Caring closer to home Prescriptions for sustainable health Steven Martin Community Sponsor: Media Partner: Community Engagement: Chief Executive Officer, care in Canada Blue Cross and Blue Shield of Nebraska Jeffrey Simpson National Affairs Columnist,

boardoftrade.com/healthcare 6 guest column Sounding Board May 2015 What’s British Columbia’s secret? Port recognized as While other provinces are in the red, B.C. is posting impressive numbers sustainability leader By peter g. hall the largest single export category, shipped by Corporate Knights just 1.6 per cent of its output to emerging Pessimists are having a field day — markets in 2000. Now, the share is 28 per Port Metro Vancouver has once again again. Canadians are heavily indebted. cent. Pulp shipments – already diversified ranked among Corporate Knights’ 2015 Housing markets are overbuilt. Resource in 2000 with 22 per cent headed to emerg- Future 40 Responsible Corporate Leaders prices are plunging. Provinces are fiscally in ing markets – now sends almost 72 per cent in Canada. the red, some deeply. The Bank of Canada is there. Logging is up radically from 1 per cent “It is a great honour to receive recog- cutting interest rates as the Fed talks about to 53 per cent. Paper has increased more nition of our environmental excellence raising them. The dollar has plunged. marginally. and transparency,” said Robin Silvester, Put together, these have the makings It goes well beyond forestry. Now, 43 President and CEO at Port Metro Vancouver. of a good pre-crisis panic-piece. It’s not as per cent of coal shipments go to emerging “Port Metro Vancouver is responding to bad as it looks, but one province is clearly markets; it used to be 13 per cent. Base increasing demand for trade by ensuring riding above the mayhem. B.C.’s numbers metals are up 8 percentage points over the port operations and growth are sustain- stand alone among Canada’s provinces. same period. The list goes on. ability managed.” What’s the secret? What’s also interesting is that diversifica- Recent key achievements for Port Metro From a hot housing market to a consis- tion is happening in a long list of destina- Vancouver include the Northwest Ports tently strong employment picture to very Peter Hall, Vice President and Chief Economist, tion countries. As such, B.C. is well-placed Clean Air Strategy, the container truck respectable gains in business investment, Export Development Canada to benefit as global growth becomes more licensing system, and EcoAction. B.C. has posted very impressive numbers widespread. In recent months Port Metro Vancouver in the past few years. Sure, things may have national trade is already well underway in The bottom line? Huge strides in export launched the Non-Road Diesel Emissions run a bit too hot, and the domestic economy B.C., where merchandise exports rose by 7 diversification uniquely position British Co- Program, which will reduce diesel par- may be in for a shift. Consumers are over- per cent in 2014. lumbia to harness resurgent world growth, ticulate matter emissions in cargo handling stretched, and B.C. real estate prices likely More is in store, as U.S. growth spreads and to see continued economic prosperity equipment. And, in collaboration with aren’t helping the local situation. Housing worldwide. Always among Canada’s more for years to come. government agencies, First Nations, marine construction has been particularly frothy trade-diversified provinces, B.C. saw Peter G. Hall is vice-president and chief industry users, non-government organi- in the Vancouver market. The prosperous the largest increase in diversification to economist for Export Development Canada, zations and scientific experts, Port Metro years have helped British Columbia achieve non-traditional markets of any province a Crown corporation that supports and Vancouver also launched the Enhancing one of the only balanced budgets among between 2000 and 2013 — from 8.2 per cent develops export trade by helping Canadian Cetacean Habitat and Observation Program the provinces. Question is, can it last? of total merchandise exports to 30 per cent, companies respond to international busi- to better understand potential impacts A solid ray of hope nationally is the top spot among the provinces. This posi- ness opportunities. On May 21, Hall will to whales, porpoises and dolphins from revival in international trade. Already tions B.C. to capitalize more on the faster speak at The Vancouver Board of Trade commercial vessel activities throughout the underway, export growth has ballooned, growth in emerging market demand. as part of his annual “Let’s Talk Exports” southern coast of B.C. thanks to torrid U.S. growth. This “rotation” What does it look like by industry? cross-country tour. Tickets are on sale now Learn more about these and other of growth from the domestic sector to inter- Back in 2000, sawmill products, in 2014 at boardoftrade.com/events. initiatives at portmetrovancouver.com.

Keurig: Growing Beyond Borders: Driving Change Through Innovation Google’s export engine for Canada Tuesday, June 2, 2015 | 11:30 a.m. − 2 p.m. Tuesday, June 9, 2015 | 11:45 a.m. − 2 p.m. The Fairmont Hotel Vancouver, 900 West Georgia Street, Vancouver Sutton Place Hotel, 845 Burrard Street, Vancouver Sam Sebastian Stéphane Glorieux Managing Director, Google Canada President, Keurig Canada Inc. Google is a search engine, but it’s also a growth engine, The multi-billion dollar beverage industry, particularly the specialty creating opportunities through its platforms for Canadian coffee and single-serve brewing segment, is rapidly evolving. businesses to reach beyond our borders into markets Both technological innovation and forward-thinking collaboration are essential for brands to meet the growing consumer need for across the world. convenience and customization. Sam Sebastian, Managing Director of Google Canada, will Join the President of Keurig Canada Inc., as he shares: explore the lessons he’s learned inside one of the world’s most compelling companies, from making moonshots • Current insights from the beverage industry and its outlook to dealing with disruption, and looking ahead to the in Canada. incredible potential for Canada – and innovative Canadian • The corporate strategy and innovative partnerships with companies – on the global stage. brands, such as Coca-Cola and Laura Secord®, that are

revolutionizing the industry and enlivening consumers. Presenting Sponsor: • The future of the industry and Keurig Canada’s product innovations that are leading the charge.

boardoftrade.com boardoftrade.com May 2015 Sounding Board photo highlights 7

1 2 Around the Board Photo highlights from recent events and activities Clockwise from top left: 1) National Energy Board of Strategy, Research and Communications for Destination Chair and CEO Peter Watson speaks to media following his British Columbia. Photo by Tyson Jerry 5) The Vancouver April 27 keynote to The Vancouver Board of Trade, entitled Board of Trade’s Women’s Leadership Circle presented its ‘In the Eye of the Storm: Pipelines and the National Energy 2015 Wendy McDonald Awards on April 8, prior to an Board.’ Photo by Matt Borck 2) Canada’s Minister of Finance event with Dr. Kellie Leitch, Canada’s Minister of Labour and Joe Oliver stands next to VBOT’s Federal Budget Report Card Minister for the Status of Women. Pictured from L-R: WLC on April 28, during his recap of Budget 2015. Photo by Matt Chair Jill Schnarr, Minister Leitch, Alexa Young, Erin Treloar, Borck 3) Ed Fast, Minister of International Trade, speaks to Dr. Farah Remtulla, Paulina Cameron, Ambrosia Humphrey, VBOT Members on April 10 about Canada’s recent historic VBOT Chair Janet Austin, Penny Omnes, and VBOT President trade achievements. Photo by Matt Borck 4) The Vancouver and CEO Iain Black. Photo by Matt Borck 6) A close-up look Board of Trade hosted its first annual Aviation Forum on April at the 2015 Wendy McDonald Awards, which were created 22. Pictured above is a panel discussion with (L-R) Cheryl using bearings in honour of the late Wendy McDonald Cahill, Chief Instructor of Aviation Operations at BCIT; Glenn – The Vancouver Board of Trade’s first female Chair and McCoy, Senior Vice-President of Finance and Chief Financial former CEO of BC Bearing Engineers. Photo by Matt Borck Officer at Vancouver Airport Authority; Derek Vanstone, Vice- 7) 2014-15 VBOT Chair Janet Austin moderates an audience President of Corporate Strategy, Industry and Government Q&A session with B.C.’s Minister of Energy and Mines, Bill Affairs for Air Canada; and Richard Porges, Executive Director Bennett, on April 9. Photo by Pablo Su 3

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MoreMore photo photos galleries online online at facebook.com/VancouverBoardofTrade at facebook.com/VancouverBoardofTrade 8 guest column Sounding Board May 2015 Impossible homeownership costs could Vancouver Aquarium hamstring Vancouver business: Vancity report to manage Europe’s largest marine park By Andy Broderick benefits can help decrease expenses by taking a car off the road. In the medium The Vancouver Aquarium Marine Future business growth in Vancouver term, businesses could move offices to Science Centre has been selected by the depends on attracting and retaining skilled higher density business cores serviced by government of Valencia, Spain, to manage workers. Our expanding service and small public transit. Oceanografic — one of the world’s most business sectors will continue to require We can also advocate for coherent poli- impressive cultural institutions. a specialized and flexible workforce. Van- cies that build more affordable communi- In this new partnership, Vancouver couver has long been a destination city. But ties. Municipalities should increase zoning Aquarium will be bringing its highly-regard- rising affordability problems are starting to for high-density multi-unit buildings with ed animal care expertise, direct action pro- turn the tables—in the future, impossible built-in affordability mechanisms. Provin- grams and research capabilities to Europe, homeownership costs will make top talent cial government should enable local plan- an exciting opportunity for a Vancouver- rethink Vancouver. ners to design new growth centres with based conservation organization. In a recent report, Vancity compared required density and transit benchmarks. “Participation in the world-class man- average incomes with average home prices Local governments should develop and agement team of Avanqua enables Van- in Vancouver to reveal some shocking implement affordable housing plans that couver Aquarium Marine Science Centre results. This past year, a typical house- prioritize future workforce needs. Tax poli- to engage an additional 1.3 million people hold had to spend more than 75 per cent Andy Broderick, Vice President of Community cies could stimulate investment in rental a year with the issues facing the world’s of their monthly income to pay the mort- Investment, Vancity housing. oceans,” says Dr. John Nightingale, Presi- gage on an average Vancouver property— The lack of affordable housing is a dent and CEO of Vancouver Aquarium greatly exceeding CMHC’s suggested ratio the year before. problem for economic growth not only Marine Science Centre. “This connection of 32 per cent. By 2030, the average home It is possible to address this problem. because it makes attracting and retaining will further advance the Aquarium’s con- price in Vancouver will exceed $2.1 million The business community has particular workers difficult, but also because the servation, research and education mandate and result in a ratio of 108 per cent. tools at its disposal that can improve the workers that remain have less disposable and we’re looking forward to sharing our If wages and prices are that far out prospects of sustainable living in Van- income to spend on goods and services. best practices in animal care, success in of alignment, Vancouver risks losing its couver. Businesses will need to increase As a result, unsustainable housing marine mammal rescue, award-winning competitive advantage in attracting and salaries to attract and keep talent. But costs threaten the strength of our local conservation programming and ground- retaining talent. other initiatives could also bring house- economy. Our vibrancy as a city and busi- breaking research at Oceanografic.” If potential candidates are not able to hold incomes and expenses into greater ness community is dependent on reversing The Aquarium’s professional involve- sustainably take on a mortgage, they will alignment. this trend. ment will also provide some financial begin to seek more affordable markets. Flextime can help families juggle two Andy Broderick is Vice President of benefit, which, in turn, will be directed back Indeed, Statistics Canada has shown that in full-time jobs. Job sharing can improve Community Investment at Vancity. To to its Canadian conservation, research and 2013, Vancouver suffered a net loss of 1,571 household income by allowing a second learn more or download the report, visit education efforts. residents in their 20s, more than double earner to enter the workforce. Transit vancity.com. For more information, visit vanaqua.org.

Welcome to some of our newest members

Companies Individuals

Blitzgear Inc. Graphite Communications North West International Connie Chong Jacob Ung Mike Cunningham Insurance Brokers Ltd. blitzgear.com Fabian Hope Rashad Khan Hydra Energy Corporation Bouygues Building Canada Simon Pickup Pacific Future Energy Corporation Prabh Heer Nitasha Rajora hydra-energy.ca Mark Marissen bouyguesbuildingcanada.com Mark Grabas Imtech Marine Canada Inc. Pitt Meadows Airport Society British Columbia Maarten Post Elvio Pecchia Jeremiah Sahlstrom Schizophrenia Society imtech.com/marine pittmeadowsairport.com Alan Bordeville Ashish Sohnvi bcss.org Innotech - Execaire RATIO Architecture, Ken Moon Interior Design + Planning Inc. Rob Thom Creative Display execaire.com Christopher Pollard Rob Carson thinkratio.com Stas Pavlov creativedisplay.ca McArthurGlen Designer Outlet Vancouver Airport Triskel Health Inc. Libby Sharman Ecobear Productions Rashieda Gluck Jennifer Gillis MDL Financial Group Ltd. Simon Hearn ecobear.com Gabriel Lalonde Vandna Financial Services Inc. Vandna Sohnvi Alexander Pollock Economic Development, ML Enviro Roofing & Waterproofing Inc. sunlife.ca/vandna.sohnvi City of Richmond Mauricio Luzardo Alexandra Thompson Neonila Lilova businessinrichmond.ca Leadership loves company May 2015 Sounding Board governors’ banquet 9

Guests of honour (from left to right) Ashley Chester; 2014-15 Vancouver Board of Trade Elio Luongo is formally inducted into the Barbara Williams, Executive Vice President, Broadcasting and President, Shaw Media, Chair Janet Austin; Rosanna Luongo; 2013-14 Board of Trade Chair Elio Luongo; Council of Governors, joining 31 past is interviewed on camera as the gala gets underway. Later in the evening, Williams Governor Carole Taylor; Chris Black; and Board of Trade President and CEO Iain Black. Chairs of The Vancouver Board of Trade. accepted the Rix Award for Corporate Citizenship on behalf of Global BC. The 28th Annual Governors’ Banquet and Rix Awards – Photos by Sara Borck Photography –

Say cheese! Guests at the black-tie gala posed for complimentary framed photographs, Business icon Carole Taylor accepts the Rix Members of the Vancouver Symphony Orchestra’s string section perform for more than generously donated by Concord Pacific. Award for Engaged Community Citizenship. 900 distinguished guests at the 2015 Governors’ Banquet and Rix Awards.

View the full photo gallery at facebook.com/VancouverBoardofTrade

THANK YOU SPONSORS Governors’ Banquet and Rix Awards 2015 Wednesday, April 15, 2015 | Vancouver Convention Centre — West

Rix Awards Sponsor: THE Thank you to our generous auction donors JIM PATTISON GROUP Air North, Andrew Peller Limited, Arts Club Theatre Co., BC Lions, BCIT School of Business, Bean Lovers Coffee Co., Bellstar Hotels and Resorts, Blackcomb Aviation, Brooks Brothers, Business in Vancouver Media Group, Cadillac Fairview Corporation Ltd. (The), Caffè Artigiano, Canada Wide Media Ltd., Capilano Platinum Sponsors: Suspension Bridge, Century Plaza Hotel & Absolute Spa Group, Chateau Victoria Hotel & Suites, ClearlyContacts.ca, Coast Capital Savings, Coast Coal Harbour Hotel, Coast Plaza Hotel & Suites, Corus Radio Vancouver, Cultch (The), Delta Vancouver Suites, Doi Chaang Coffee Co., Earls Kitchen + Bar, Empire Landmark Hotel (The), Executive Education - Sauder School of Business, Fairmont Banff Springs (The), Fairmont Chateau Whistler (The), Fairmont Empress (The), Fairmont Reception Sponsor: Gold Sponsors: Hotel Vancouver (The), Fairmont Jasper Park Lodge (The), Fairmont Pacific Rim (The), Fairmont Vancouver Airport (The), Fairmont Waterfront (The), Fairwinds Community & Resort, Firehall Arts Centre, Five Sails Restaurant, Four Seasons Hotel Vancouver, Georgian Court Hotel, Global BC, Globe and Mail (The), Goh Ballet, GolfBC Group (The), Graham Lee/RG Properties Ltd., Granville Island Silver Sponsors: Media Partner: Brewery, Handy Appliances Ltd., Harbour Air Seaplanes, Hastings Racecourse & Casino, Helijet, Hilton Whistler Resort & Spa, Holt Renfrew, Hotel Grand Pacific, Hyatt Regency Vancouver, Inn at Laurel Point, Innovative Fitness - Kitsilano, Japan Airlines, JOEY Restaurants, KIX Tanning, le Crocodile, LIFT Bar Grill View, Listel Hotel (The), lululemon athletica, Luvo Inc., Metropolitan Hotel Vancouver, Miraj The Kingswood Hammam Spa, Mission Hill Family Estate, Murchie’s Tea & Coffee, Mustel Group, Group of Companies National Post, Nita Lake Lodge, Noravera Visuals, Pacific Blue Cross, Pacific

† Coastal Airlines, Pacific National Exhibition, Pan Pacific Vancouver, ParkN’ Fly Canada, Pinnacle Hotel at the Pier, Pinnacle Vancouver Harbourside Hotel, Port Metro Vancouver, Purdys Chocolatier, RBC Royal Bank, Robert Vaillancourt Personal Chef Service, Rocky Mountaineer, Rogers Communications, Bronze Sponsors: Rosewood Hotel Georgia, Royal Canadian Navy, Saddlebrook Resort, Safeway Operations/Sobeys Inc., Scandinave Spa, SierraSil Health Inc., Silver Reef Hotel Avison Young Commercial Real Estate, BC Lions Football Club, Beedie School of Business at SFU, Blake, Cassels & Graydon LLP, Bosa Development Corporation, Boughton Law Corporation, Boyden Casino Spa, Sutton Place Hotel, Vancouver (The), Tom Lee Music, Tommy Global Executive Search, Brenhill Developments Limited, Bull Housser, Cactus Restaurants Ltd., Cadillac Fairview, Central 1 Credit Union, Century Group Lands Corp., Century Plaza Hotel & Absolute Spa Bahama, Urban Fare, Vancouver Aquarium Marine Science Centre, Vancouver Art Group, Coast Capital Savings, Concert Properties Ltd., Cottonwood Inns. Ltd., Cressey Development Corporation, Deloitte, Dentons Canada LLP, EY - Ernst & Young LLP, Fasken Martineau, Gibralt Capital Gallery, Club, Vancouver Canucks (The), Vancouver Corporation, Global BC - A Division of Shaw Ltd., Grosvenor Americas, Hold It All Inc., HSBC Bank Canada, Hy’s of Canada Ltd., ICBC, KPMG, McLean Group, Musqueam Capital Corp., New Car Dealers Chamber Choir, Vancouver Giants, Vancouver International Airport, Vancouver Association of BC, Onni Group, Pacific Brewing Company, PCI Developments Corp., PCL Constructors Westcoast Inc., Polygon Homes Ltd., Progressive Waste Solutions, Reliance Properties Ltd., Richards Buell Sutton LLP, Robert H. Lee Ltd., Rogers Communications, Scotiabank, SFU Community Trust, Shato Holdings Ltd., Stern Partners Inc., Strand Management Corp., TCG International Inc., Teck, TitanStar Marriott Pinnacle Hotel, Vancouver Opera, Vancouver Symphony Orchestra, Capital, Tom Lee Music, Wesbild Holdings Ltd., Wesgroup Properties, West Coast Reduction Ltd., YWCA Metro Vancouver Vancouver Whitecaps FC, VIA Rail Canada, Westin Bayshore Vancouver (The), Westin Grand Vancouver (The), WestJet Airlines, YWCA

boardoftrade.com/governorsbanquet 10 guest column Sounding Board May 2015 Self-regulating the HR profession in B.C.

By Christian Codrington the need for strong and effec- With respect to human re- assists them to carry out its respon- tive human resources. Human source professionals, members of sibilities to the citizens of B.C., and Over the past two decades the resource professionals render a society, working or otherwise: does so in a manner that is less changes in business landscape unique, definite, and essential • cannot chose their human costly by reducing administrative have dramatically shifted how service to society, relying on a body resources support; they have the costs of redress, such as tribunals, employers and their staff engage of knowledge, specialized training one selected by the employer; legal costs and penalties. with one another. and influencing skills in the perfor- Technology continues to trans- mance of their duties. form the ways in which people HR professionals often balance “A profession should be allowed to regulate itself interact in the workplace. Metrics challenging and conflicting when it is specialized in nature and requires and analytics are being taken to demands; which in turn entrench new heights supporting day-to-day the need to abide by a professional expertise and skill to practice its art adeptly.” business decisions. code of conduct and ongoing pro- The web of legislation that fessional development. These are • do not have the capacity to Society benefits from not continues to change makes the just some of the characteristics of evaluate the competence of the HR having to pay costs for protection. landscape for any organization a true profession. professional chosen for them until Please support the Human very challenging. Christian Codrington Central to that professional an interaction in the workplace; Resources Management Associa- When does changing someone’s status is the privilege and duties • can suffer from the imbalance tion in its attempt to self-regulate hours of work become grounds for retraining and other costs. of self-regulation. A profession in informational power, organi- the professionals that play such a discrimination based on family In a study out of the U.K., Forbes should be allowed to regulate itself zational insights and knowledge key role in the livelihood of British status? How does a company magazine writes that the costs vary when it is specialized in nature of employment related matters Columbians conduct an audit of the psycho- significantly depending on the size and requires expertise and skill between the HR practitioner and For more information visit logical hazards in their workplace? of the company. For a typical busi- to practice its art adeptly. As a those in receipt of their guidance; hrma.ca/publicinterest. How is overtime treated for those ness in the 20-49 employee range, result, the people most qualified • can be significantly impacted on averaging agreements? the cost is $40,165 per worker. to regulate the profession should monetarily, physically or emotion- Christian Codrington, CHRP, In addition to technological The sources and subsequent be the members within the pro- ally by the consequences of poor, BBA is director of regulatory affairs and legislative changes, society is costs for poor productivity are fession itself anchored by proper unethical or even absence of HR and member value at HRMA. He challenging its established norms diverse. An employee’s physical standards, regulations, a common decisions. joined HRMA in 2011 and has been around work-life balance, constant and emotional ill health, lack of body of knowledge and a code of Ontario and have a member throughout his career, connectivity, generational changes clarity around job expectations, conduct. regulated the HR profession for which included HR leadership roles and the globalization of work. and poor performance manage- The over-arching reason to years, and both Saskatchewan and in Human Resources and Skills For businesses the cost of man- ment are just a few of the factors regulate a profession is to ensure Alberta currently have submis- Development Canada, Children’s aging their people poorly is high. that can derail employee perfor- the public is protected from in- sions in front of their respective and Women’s Health Centre, Star- Hiring new staff can translate into mance and cost businesses. competence or unethical choices governments. For government, bucks Coffee Canada and Best Buy lost productivity, recruiting fees, This backdrop emphasizes of its professionals. self-regulating the HR profession Canada.

Thank you sponsors!

For your generous contributions throughout April

Without your support, our events would not be possible May 2015 Sounding Board program news 11

WOMEN’S LEADERSHIP CIRCLE® Why corporate social responsibility matters Consider volunteerism as a path to more engaged employees

By Carla Shore ployees to get away from their newsletter, on your website, or local community centre, business day-to-day tasks and expand post to your social media chan- organization or a school? A company’s reputation for their skills? What causes align nels? Will you promote it to local Don’t be afraid to ask your being a good corporate citizen with your organization’s values media? Could employees get employees or potential commu- has become just as important as and/or that of your employees? involved in that promotion to nity partners for ideas, or to bring its reputation for good products expand their own experience in in an outside consultant to help or top-notch service. Think through the logistics those channels? you tailor a CSR strategy to your Businesses big and small, Who will create the CSR ac- situation. global and local are increasingly tivities? Will you partner with recognizing the value of creating another organization that will run “Volunteer roles give employees opportunities legitimate, multi-faceted corpo- the program or events? Will you rate social responsibility (CSR) have internal resources to pull to grow their skills and develop leadership programs. it off? Who gets to take part? Do outside of their daily roles.” Such programs engage em- you have an employee who will ployees and customers in viewing champion the activity throughout the bottom line in more than one the company? Align with your business Creating a CSR program that way, involve employees in the Carla Shore objectives incorporates volunteerism can fabric of your community, and tie Develop a budget Does the activity you’ve un- have many benefits – if it’s done your company to the good things Volunteer roles give employ- Consider your organization’s dertaken make the world a better right. Your community and your that flow to and from the people ees opportunities to grow their costs for implementing this CSR place in a way that relates to employees will thank you for it. you help. skills and develop leadership program. Don’t forget to include what your company does? For Having a strong CSR program outside of their daily roles. The employee time for any activities, example, if you sell products Carla Shore is Principal of can also attract and maintain experience can help cement and donations or grants. Do your related to children, donating time C-Shore Communications Inc., a talent, notably in the important staff loyalty and show that your CSR activities relate to your com- or money to a children’s charity public relations firm that offers “millennial” generation, who company respects employee as- pany’s policies on professional make sense. expert PR strategy, CSR plan- research has repeatedly shown pirations, while also making your development, human resources, If you sell financial services, ning and writing services to want to work for and buy from community a better place. diversity, employee engagement could you donate financial servic- create effective communica- companies that are doing good Working through the following or branding? Can you combine es to a non-profit? If you work in tions programs for private and in the world. points can help you effectively budgets from any of those? the construction field, how about public sector clients (Learn more CSR is more than just donat- incorporate volunteerism into donating goods or employee time at cshore.ca). She also sits on ing to charity. Many forward- your CSR program. Link to your communications to a worthy building project? If the Women’s Leadership Circle thinking organizations are also or marketing objectives your business is hyper-local, how Advisory Committee. incorporating a level of volun- Consider your goals For whom are you doing these can you get more involved in a teering into their CSR initiatives. When deciding what volun- CSR activities – employees, cus- This can range from taking your teering CSR activities are right for tomers, community, competitors team to a non-profit for a day WOMEN’Syour organization, consider what – or a combination of these? How Wondering how you can get involved in of hands-on help, to loaning an you want to accomplish. will you promote what you’re The Vancouver Board of Trade’s Women’s employee to a worthy cause, LEADERSHIPto Do you want team-building doing, not just internally, but taking on pro-bono work for a opportunities? Are® you looking outside your organization as well? Leadership Circle? Visit boardoftrade.com/WLC. charity. forCIRCL opportunitiesE for your em- Would you write it up in a Achieving team success on the field or in the office

Don’t miss the return of the standing leaders attribute a sig- survive defeat in sports is great Women’s Leadership Circle’s nificant portion of their success training for succeeding and sur- Morning Leader series on May 27, to the teams around them. viving setbacks on the field or in featuring a dynamic discussion The discussion with also the office. on achieving team success and explore the benefits of team Panellists for this event the parallels between business sports for building leadership include Donna Wilson, Senior and sport. skills in young women. According Vice President of People at In anticipation of the 2015 to a 2014 article in The Atlantic LifeLabs Medical Laboratory FIFA Women’s World Cup, this magazine, girls who play team Services; Jim Murphy, Former event will feature an accom- sports are more likely to gradu- Professional Baseball Player plished panel of senior leaders ate from college, find a job, and and Olympic Coach; and Janet and sports professionals who be employed in male-dominated Austin, CEO of YWCA Metro will share strategies for building industries. Vancouver and 2014-15 Chair of and developing successful teams. The same article also indi- The Vancouver Board of Trade. Understanding how to build cates that there is a direct link The discussion will be mod- a successful team is a skill that between playing sports in high erated by Rita Rogers, Venue all business leaders can benefit school and earning a bigger General Manager for the 2015 from, whether it’s by effectively salary as an adult. FIFA Women’s World Cup. engaging employees, volunteers, Panellists will discuss how For more info, or to register, The WLC’s Morning Leader series returns May 27, with a panel discussion on creating a or colleagues. In fact, most out- learning to own victory and visit boardoftrade.com/events. winning team. Register today at boardoftrade.com/events. File photo