WELCOME!
You don’t like average. Neither do we. We invest in people because at the end of the day our customers are really buying you.
WHAT WE’LL TALK ABOUT TODAY…
• Enhancing Your Image • Investing in You • Mapping Your Future ENHANCING YOUR IMAGE
3 OUR GOAL
To foster the independence, creativity and success of our individual agents.
How we get there … • Higher Level of Customer Service • Best Agents • Innovative Technology • Intrusive Marketing • Ongoing Measurement
We are your local real estate partner of choice!
A LITTLE BIT OF HISTORY
Real Living Real Estate is a network brand of HSF Affiliates LLC, which is majority owned by HomeServices of America, Inc.™, a Berkshire Hathaway affiliate.
HomeServices of America, Inc., is the nation’s second-largest full-service residential brokerage firm.
Real Living and Real Living is GMAC Real Estate a subsidiary of GMAC Real Estate Real Living merge to become HSF Affiliates LLC, Real Living begins as a is acquired by is acquired by a new national which is majority owned consumer lifestyle real Brookfield Residential Brookfield Residential brand, Real Living by HomeServices of estate regional brand Property Services Property Services Real Estate America, Inc.
2002 2008 2009 2010 2012 REAL LIVING 360 SERVICE SM
Real Living is the first national real estate brand to give customers the power to grade their experience.
You no longer have to “just talk about superior service” because with Real Living, you can prove it. AGENT RATINGS
“In addition to the usual Real Living was collecting agent reviews long before they became popular on the Internet! expectations of a real estate agent, these attributes stand out: her knowledge of the area, her ability to understand our needs, her accessibility and availability, and her communication skills.”
“Daniel set the standard really high for other realtors. We worked with a different realtor several years ago and he left a lot to be desired. Daniel did a wonderful job!”
Real Living S.J. Fowler Real Estate
8 INVESTING IN YOU Technology | Marketing | Education
TECHNOLOGY THAT MEANS BUSINESS
Whether using our personal and property marketing systems, managing your website, tracking leads or accessing your listings and open houses, the Business Center has the right tools to increase your productivity. REALLIVING.COM AN EXCEPTIONAL ONLINE EXPERIENCE
Listing Search Driving Traffic Able to search more than Focused on driving 150 MLSs and more than consumer traffic to our 80% of all homes for sale. local brokers and agents. REAL LIVING S.J. FOWLER REAL ESTATE WEBSITE
Friendly Design Powerful Tools Networking Mobile and tablet friendly. Provides the tools Integrated lead Consumers can find you and information routing and social from any device. consumers want. marketing tools. YOUR PERSONAL BRAND COMES ALIVE ONLINE
You will enjoy a full-featured mobile-friendly website to:
Drive online traffic Generate Support personal online more leads branding efforts MOBILE ISN’T AN OPTION IT’S A MUST
We offer every agent a personal mobile website. This is the way to stay connected with customers and clients in today’s “smartphone” world.
PUT YOUR LISTINGS ACROSS THE INTERNET CRM-STAY CONNECTED WITH YOUR CUSTOMERS AND CLIENTS
The Real Living CRM platform enables you to work directly with your contacts and online leads regardless of your location.
Your customers and clients will always be at your fingertips allowing you to be diligent and responsive in meeting their needs. MARKETING THAT HELPS YOU STAND OUT IN A WORLD OF SAMENESS OUR INTEGRATED MARKET ADVANTAGE PROGRAM MAKES IT EASY TO BUILD YOUR BUSINESS
We make it easy to focus on your work by simplifying everything, from generating leads to nurturing prospects to communicating your personal brand. OUR LUXURY PROGRAM CONNECTS YOU WITH THE BEST
Our Elegant Homes International program enjoys a partnership with LuxuryRealEstate.com—the number one luxury site in the world, Who’s Who In Luxury Real Estate, Robb Report Home and Style, and more. TRAINING CREATED FOR YOUR SUCCESS
Real Living is committed to providing comprehensive education and training. Our agents continue to lead the industry in professionalism and client satisfaction.
Virtual classroom sessions COMPREHENSIVE with a live instructor right on EDUCATION AND your computer TRAINING Web-based training courses The Real Living Learning Center for anytime on-demand provides comprehensive education learning and training to keep skills sharpened and sales humming and allows you to learn on your own terms. Recorded webinars for playback at your convenience
Quick reference guides and printable resources that are downloadable when you need them HERE’S HOW IT COULD WORK FOR YOU
• Orientation
• Training
• Experienced Agent Offerings
• Coaching/Mentoring
• Management Support
MAPPING YOUR FUTURE BUSINESS PLANNING PLAN TO SUCCEED
Business Plan Template Business Action Plan Learning Center Training STAND OUT AND SHINE
We recognize your achievements with an array of awards for production, customer service and years of outstanding results.
Real Living 360 Service agent awards Top agent awards Top team awards Rising star awards 10, 15, 20, 25, 30, and 35 year recognition awards
YOUR FUTURE… BE APART OF SOMETHING UNIQUE
With Real Living, you can be a part of something unique within the industry: a national company that values and encourages individuality, innovation and adventure.
Are you looking for a company with the freedom to be you? THANK YOU! Call Suzanne Dye 480-649-3536 for more information or to set up an appointment