Joint Task Force North & North of 60 MFRC
Posting Handbook Location: Yellowknife
Last updated: Apr 2019 1 JTFN Contact Information
Joint Task Force North Box 6666, Station Main Yellowknife, NT X1A 2R3 Commissionaire 867-873-0700 Ext. 0 JTFN Duty Officer 867-765-8607
Facebook Page: www.facebook.com/FOIN.JTFN Twitter: @JointTaskForceN
North of 60 MFRC Information
North of 60 Military Family Resource Centre 5124 54th Street Box 6666, Station Main Yellowknife NT X1A 2R3 Telephone # 873-0700 ext. 6859 Fax# 867-766-6815 Email: [email protected]
Facebook Page: North of 60 MFRC
Hours of Operation: Monday to Friday 9:00am to 5:00pm
The North of 60 MFRC serves military personnel and their families in:
Yellowknife, Whitehorse and Iqaluit.
Centre Staff
Executive Director Information & Referral Coordinator Ext. 6998 Ext. 6859 [email protected] [email protected]
Support Counsellor (Bilingual) Administrative Assistant Ext. 6844 Ext. 6859 [email protected] [email protected]
Social Worker Outreach Ext. 6845 [email protected]
2 Joint Task Force North Command Team Welcome
Congratulations on your upcoming posting to Canada’s North. Joint Task Force North is a family of Canadian Armed Forces personnel and DND civilian (Public and non-Public) personnel and their families across the three Territories. We exist to plan, conduct, and support operations and exercises in the largest CAF Region in Canada. You will soon realize that there are a wide variety of opportunities that come with service north of the 60th parallel. Joint Task Force (North) HQ (JTFN- HQ) is the command element and is located in Yellowknife, NT. To stay connected with other defense and security partners and with the other territorial governments, there are small JTFN-HQ detachments in both Whitehorse and Iqaluit. We refer to all CAF / DND elements in the North as “Team North” and we are extremely proud of our motto: Custos Borealis, or Guardians of the North. Beyond HQ JTFN, “Team North” is also comprised of the following Yellowknife based members; the Area Support Unit North (ASU (N)), the Royal Canadian Air Force’s 440 Transport Squadron (home of the Vampires), and the headquarters of the Canadian Army’s 1st Canadian Ranger Patrol Group (1CRPG), which exercises command and control over 1800 Rangers divided into patrols across 60 northern communities. 1CRPG also supports well as over 1600 Junior Canadian Rangers. Finally, we are home to the Army Reserve’s Loyal Edmonton Regiment (LER) as well as Cadet Corps in a number of locales.
A posting to Canada’s north can be both rewarding and challenging. Expect the cost of living to be a bit higher than what you have previously experienced, and the quality of housing to be slightly lower than you may have had in the past. However, both of these facts are far outweighed by the opportunity to work and experience life in the most beautiful part(s) of our great country.
For those that are moving to either Detachment Whitehorse, or Detachment Iqaluit, your experience will be unique, and your will find yourselves part of wider federal employee community in your respective territorial capitals.
As a member “Team North” stationed in Yellowknife, you will have an opportunity and experience few members of the CAF are afforded. Not unlike other postings, a tour “north of 60” will be what you make of it. That said, there will many things you may not have expected; JTFN led Operations take place year round in either planning or execution phases. This, combined with an active support system through the MFRC and PSP staff, can make a tour in the north very rewarding and challenging. Additionally, you will find a very active Mess calendar and there will be a multitude of social opportunities for all ages. For those who enjoy the outdoors your tour with JTFN will prove one of your most memorable; the experience in the NWT should be exactly as the moto emblazoned on the NWT licence plate states, – SPECTACULAR! Have a safe and adventurous move to the north, and we look forward to meeting you and your family members once you are settled.
Custos Borealis
BGen Patrick Carpentier – Commander JTFN
CWO Sherri Forward – Formation CWO
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North of 60 MFRC Executive Director’s Welcome
The Advisory Committee and Staff at the North of 60 MFRC extend, to you and your family, a warm welcome to the North. One of our goals is to assist military families with their transition to their new home and their Northern adventure. This handbook is just one tool to assist with this transition. Our friendly staff members are here to assist you and your family with accessing information within and about your new community. Upon request, a welcome package will be sent to you with additional local information on programs and services available to you.
To get a sense of the goings on in Yellowknife and the North of 60 MFRC we encourage you to visit our website at www.cafconnection.ca/Yellowknife or by following us on Facebook at North of 60 MFRC.
A few considerations for those of you posting in with children; it is advisable to look for childcare spaces immediately as it sometimes takes time to secure childcare for children under two years of age. A list of licensed daycares and day homes can be found here https://www.ece.gov.nt.ca/en/childcare. Please note that the North of 60 MFRC does not offer childcare services. Before school care is not offered in schools and is scarce within the community, some day home providers offer this service at an additional cost. Securing after school care is also challenging and should be looked into as soon as you’ve received your posting message. Registration for summer camps and fall recreation programs occurs early therefore it would be advisable to register for activities as soon as you receive your posting message or registration opens. Your North of 60 MFRC staff members are available to assist you with your individual family needs.
We are available to answer any questions you may have about living in the North and a posting to Yellowknife. I encourage you and your family to contact us, with any questions you may have, at [email protected] or 873-0700 ext. 6859. Don’t be shy!
We look forward serving you and your family!
Rose Jasmin Executive Director
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Table of Contents
Commander’s Welcome Page 3 Executive Director’s Welcome Page 4 About Yellowknife Page 7 About Joint Task Force North Pages 8 - 24 Units Pages 8 - 16 1. Joint task Force North (JTFN) Page 8 2. Area Support Unit (ASU) Page 9 3. First Canadian Ranger Patrol Group (1CRPG) Pages 10 - 13 4. 440 (Transport) Squadron Page 14 5. LER Page 15 6. North of 60 MFRC Page 16 Accommodations Pages 17 - 18 Messes and Institutions Page 18 LTS (Long Term Storage) Page 19 Finances and Benefits Pages 19 - 21 Screening and Your Posting to an Isolated Location Pages 21 - 22 CAF Relocation Coordinator Page 22 CAF Medical Services Page 23 Chaplain Services Page 23 ADM(IE) Pages 23 – 24 Military Police (MP) Page 24 Driving to Yellowknife Page 24 Licensed Day Care / Day homes Page 25 Schools Pages 25 - 27 Post Secondary Education Pages 27 - 28 After School Programs Page 28 Health Care Pages 28 - 31 Health Care coverage Page 28 - 29 Clinics Pages 29 Chiropractors Page 29 Dental Page 29 Optomotrists Page 30 Pharmacies Page 30 Public Health Page 30 Vision Services Page 30 - 31 Mental Health Services Page 31 Family Violence and Safe Homes Pages 32 - 33 Self Help Page 33 Services for People with Disabilities Page 33 Services Pour les Francophones à Yellowknife Pages 34 - 35 Local Information for Newcomers Pages 35 - 50 Air Transportation Page 35 Animal Care Pages 35 - 36 Banks Pages 36 - 37
5 Barbers & Hairdressers Page 37 Cable Providers Page 37 Cell Phone Providers Page 37 City Bus Services Page 38 Driver’s License & Vehicle Registration Page 39 Dry Cleaners Page 39 Family Care Planning Page 39 Fishing in the NWT Page 39 Garbage Pick-up Page 39 Gasoline Discount Page 40 Grocers Page 40 Groups Pages 40 - 41 Highway & Ferry Information Page 41 Hunting (Big Game) Page 41 Insurance Page 41 Internet Pages 41 – 42 Job Search Page 42 Legion Page 42 Library Page 42 Local Newspapers Page 43 Northern Arts & Cultural Centre Page 43 NWT Teacher’s Association Page 43 Passports and Other Federal Services Page 43 Places of Worship Pages 43 - 45 Programming Page 45 Post Offices Page 45 PSP Community Recreation Association Pages 45 - 46 Realtors Page 46 Recycling Page 46 Rental Agencies Page 47 School Bus Passes Page 47 Second Hand Clothes, Household Items, Books, etc. Page 47 Shopping Page 48 Statutory Holidays, March Break & Summer Camps Page 49 Swimming & Skating Page 49 Traffic Page 49 Utilities Page 50 Places to See Pages 50 - 51 Sports & Recreation Pages 51 – 52 Helpful Links Page 52 Annex A: Government Housing in the North Pages 54 – 55 Annex B: Application for DND Housing Page 56 Annex C: Acceptance of Offer for DND Housing Page 57 Annex D: Pictures of DND Housing Pages 59 – 62 Annex E: CFHA Calculation of Housing Household Income Page 63 Annex F: 90 Day Health Care Application Waiver Page 64
6 About Yellowknife
Yellowknife, the capital city of the Northwest Territories, is a young, vibrant and growing city with a population of 20,500. Yellowknife is located on the North Arm of Great Slave Lake, 512 km south of the Arctic Circle, 965 kilometers by air and 1,500 kilometers by road from Edmonton, the main supply point for the area. The Mackenzie Highway is an all- weather road (mostly paved) that connects to major highway systems in Alberta and B.C. Five major airlines, First Air, Air Canada, WestJet, Air North (direct flight to Ottawa or Whitehorse from Yellowknife) and Canadian North have several daily flights in and out of Yellowknife. There are also many local airlines and charters.
The region north of Great Slave Lake, has for centuries, been home to the Dogrib Nation who are comprised of three Dene groups; the Chipewyan, the Slavey and the Yellowknives. They refer to themselves as Dene (Deh-neh), which means “the people”. There are six official indigenous languages, some with multiple dialects, and two national languages within the Northwest Territories.
Our capital city serves as the primary government and administrative centre, providing health, justice and education services to all residents of NWT. Major industries for the community and region include government, mining, transportation and communications, financial and commercial services, tourism, manufacturing and fishing.
Yellowknife enjoys a very dry climate. Annual precipitation averages about 15 cm rainfall and 135 cm snowfall. Temperatures average between -35 Celsius in January to +21 Celsius in July. In June/July there is an average of 22 hours of sunlight per day. Daylight in the winter (late December) is reduced to about four hours per day.
Yellowknife is still within the tree line. There is a great deal of coniferous trees, although they are smaller than you are used to seeing. Because we are located on the Pre-Cambrian Shield, there is a great deal of rock, which tends to give the land a rugged, harsh, craggy look. This, combined with the stillness of the air, makes for a very tranquil setting.
Yellowknife's communication services include; cable television, digital cable, satellite radio and television, paper media, internet (dial up and high speed) from a host of providers.
Yellowknife hosts a myriad of good restaurants, ranging from coffee shops to full-service dining lounges. Several have gained prominence with visitors, namely the Wildcat Café, the Bullock’s Bistro and the Gold Range Cafe (giant egg rolls). Many ethnic foods are available within the City.
7 Units
Joint Task Force North (JTFN)
Situated in Yellowknife, the capital of the Northwest Territories, Canadian Armed Forces Northern Area (CFNA) was formed on 15 May 1970 to assist in maintaining Canadian sovereignty and to support Canadian Armed Forces activities in the North. In February 2006 CFNA became JTFN. In January 2009 JTFN formalized the separation of the Commander’s Joint Staff and support elements in the North resulting in the creation of Area Support Unit (North).
JTFN will contribute to the defence of Canada by providing a Canadian Armed Forces presence in the Yukon, the Northwest Territories and Nunavut. It is an immense area, covering almost four million square kilometers of land. We stand as the image of the CAF in the North. As a group of highly professional and dedicated service personnel, we take great pride in our ability to accomplish our mission under the most severe weather conditions Canada has to offer. JTFN HQ is a joint headquarters capable of coordinating, supporting and conducting operations in the most unique theatre in Canada.
The JTFN complement includes approximately 300 military and civilian personnel. The units within the JTFN area are: JTFN HQ Yellowknife; HQ Detachment in Whitehorse; HQ Detachment in Iqaluit; Area Support Unit North ASU(N); and 1 Canadian Ranger Patrol Group; (all, with the exception of Det Whitehorse and Det Iqaluit, are located in Yellowknife). There are also two lodger units; 440 Transport Squadron, and C Company of the Loyal Edmonton Regiment situated in Yellowknife. Due to the relatively small size of the organization, each individual is necessarily a specialist in his or her own field. In addition to their significant contribution to Canada's Northern Defence Policy, JTFN personnel are afforded the unique opportunity to explore and experience living in this exciting and rapidly developing part of our nation.
Lot 50 -- the site of JTFN HQ -- is named "The Evans Block" and the HQ building is called "the Evans Building" in memory of Lieutenant-Colonel T.D.B. Evans, C.B., Commander of the Yukon Field Force, of 1898-1899, which was the first Canadian military unit in operation ‘North of 60’. The JTFN HQ motto Custos Borealis means Guardians of the North.
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Area Support Unit (North)
Area Support Unit (North) (ASU(N)) is responsible to provide operational support to Joint Task Force (North) and institutional support to JTFN Headquarters, 1st Canadian Rangers Patrol Group, 440 (Transport) Squadron and to the Loyal Edmonton Regiment C Company.
To accomplish its mission, ASU(N) employs military and civilian personnel who provide administrative, technical and individual training. Medical, Military Police, Real Property Operations, Personnel Support Program, Military Family Resource Centre, Chaplain services and Canadian Forces Housing Agency support is facilitated through external detachments responsive to Area Support Unit (North).
ASU(N) is a level 3 unit and its Commanding Officer reports directly to the JTFN Commander. The unit sections are dispersed throughout the city and occupy areas within the Evans bldg, Greenstone bldg, Trinity Hangar, Kam Lake and Forward Operation Location in the vicinity of the Yellowknife airport.
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1st Canadian Ranger Patrol Group
Formally established on April 2, 1998 in Yellowknife, NT, 1st Canadian Ranger Patrol Group (1 CRPG) encompasses the three territories (Nunavut, Yukon Territory and Northwest Territories) and the community of Atlin located in the northern portion of British Columbia. 1 CRPG is a unique Army unit due to its large area of responsibility, diversity, culture, size (largest military unit in Canada), mandate, and command relationships. It is under direct command of 3rd Canadian Division, located in Edmonton, Alberta and is responsible to Joint Task Force North for Force Employment. It also receives policy direction from the Canadian Ranger National Authority (CRNA), and the National Cadet and Junior Canadian Rangers Support Group.
1 CRPG area of responsibility covers approximately 4 million square miles, representing 40% of Canada’s landmass. Bordered by three oceans (Atlantic, Pacific and Arctic), patrols are conducted to protect the sovereignty of 75% of Canada’s coastal regions and 8,000 kilometers of coastline from east to west. 1 CRPG is a very active unit that conducts approximately 200 patrols, exercises, operations and other activities annually. The headquarters is located in Yellowknife, NT and has a manning strength of 62 Regular and Reserve Force personnel who are responsible for the administration, training and operations of 60 Canadian Ranger (CR) patrols in 65 communities (comprising 1800 Rangers) and 44 Junior Canadian Ranger (JCR) patrols (comprising 1200 youth).
Of the 62 HQ staff, approximately 20 are Ranger Instructors (RI) and deploy on a monthly basis for up to 10 days at a time. The remaining HQ staff deploy less frequently, but have very demanding workloads throughout the year supporting the activities associated with CRs, JCRs and RIs.
Nationally there are approximately 5,000 CRs who live in more than 200 communities across the country. CRs are divided into five Canadian Ranger Patrol Groups (CRPGs) each based in different locations across Canada. Each CRPG covers a distinct geographical area and has a headquarters and a staff who are responsible for overseeing the CRs and JCRs in their area.
The role played by the CRs and staff of 1 CRPG is vital to providing a Canadian Armed Forces (CAF) presence in the North. Our moto “Vigilans” when translated means “The Watchers”
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Canadian Rangers in Atlin, BC received their new C-19 Rifle in November 2018.
Canadian Rangers
The CRs have a rich history that began in 1947 to address the threat from the Pacific Ocean and was later expanded to address potential threats from the North. Today the CRs are a sub- component of the CAF Reserves working in remote, isolated and coastal regions of Canada.
The CR mission is to provide a limited military presence in Canada’s sparsely populated coastal, and isolated areas in support of the CAF sovereignty and domestic operation tasks in Canada.
CRs are not required to undergo mandatory training; however, they participate in approximately 14 days of annual training and may participate in optional training.
CRs are drawn from a diverse geography, and a wide range of languages are spoken. A majority of the CRs in 1 CRPG are First Nation or Inuit and have lived on the land a vast majority of their lives, and many do not speak English.
Canadian Ranger Patrols on average have a strength of between 20 to 30 CRs and regularly train in activities such as first aid, ground search and rescue, leadership, navigation, weapon safety, and other special training as required. CRs will participate in at least one annual on- land exercise with their RI which takes place within the local patrol area, normally within a radius of approximately 150 kilometers from their home community. CRs are also responsible for recruiting, training and mentoring JCRs in their community.
The average entry age of a CR is 30 years old, this is due to positions often remaining filled for numerous years. Position within the local patrol only become available when an elder retires from the patrol. Local Canadian Ranger Patrol areas are normally within a radius of approximately 150 kilometers from their home community. Each Canadian Ranger Patrol has Patrol leaders who are elected by their community and hold the rank of Sergeant. As a patrol leader, they are required to complete additional training which varies from patrol to patrol but generally covers areas such as self-sufficiency and leadership, search and rescue, conduct of sovereignty patrols, and evacuation procedures.
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Junior Canadian Rangers
The JCR program was established in 1996 to provide a structured youth programme, which promotes traditional cultures and lifestyles, in remote and isolated communities.
The JCRs are proud, skilled, bright, capable, young members of their communities who are interested in improving themselves and helping their fellow citizens. They are girls and boys 12 to 18, who live in remote and isolated areas of Canada that have CR patrols.
Junior Canadian Rangers are easily recognized by their striking green sweatshirts, ball caps and huge smiles. It is a free program with the objective of imparting the three circles of learning;
Junior Canadian Rangers have the opportunity to participate in one of three Enhanced Training Sessions (ETS) during the summer months:
Basic ETS—(12 to 14 years)- Initiate JCR to group life and make new discoveries in and unknown environment to them.
Advance ETS- (14 to 16 years old)- To participate in outdoor challenges and adventures to promote a positive individual respect and belonging within a group.
12 Leadership ETS-(16 to 18)- To participate in activities as a leader, plan, organize and carry out activities to develop leadership skills.
The JCR program is a Government of Canada youth program, funded by the Department of National Defence and the Canadian Armed Forces. In conjunction with this support each JCR Patrol is supported by an Adult Committee from the community, their CR Patrol, and the CAF to share in the development, delivery, and evaluation of the JCR community training program.
Woodworking is just one of the many traditional skills that Junior Canadian Ranger’s learn while attending the Summer Enhanced Training Session.
For information regarding the Canadian Rangers, and 1 CRPG visit the Canadian Army Website at http://www.army.gc.ca/en/canadian-rangers/index.page?
LIKE us on Facebook: 1 Canadian Ranger Patrol Group/1GPRC
13 440 (Transport) Squadron
440 (Transport) Squadron prides itself as being the only permanently-stationed Squadron North of the 60th parallel. Currently an integral unit of 8 Wing Trenton, Ontario, the Squadron has had a presence in Yellowknife since 1971. Initially consisting of a detachment of two aircrafts and associated personnel from the main body in 18 Wing Edmonton, the Squadron moved completely to Yellowknife in 1994 with the closure of that Wing.
With its current contingent of four CC138 Twin Otter aircrafts, the Squadron’s primary role is to provide air transport operations, primarily in support of Joint Task Force North, 1 Canadian Ranger Patrol Group, and 1 Canadian Air Division. The Squadron also provides a secondary Search and Rescue response capability, and has been called upon to support major search operations as well as to search for missing hunters and snowmobilers.
The squadron is comprised of approximately 55 personnel which include aircrew, technicians, supply technicians and logistics who are a mixture of Regular Force and Reserve Force members.
440 (T) Squadron is the lone Royal Canadian Air Force operator of the CC138 Twin Otter. This aircraft is well suited for flying in the rugged and austere Arctic and for enduring the harsh northern environment. Considered a light utility aircraft, the Twin Otter can carry passengers, cargo, or a combination of both. The Twin Otter has a cruise speed of 275 kilometers per hour and an effective range of approximately 1200 kilometers. The aircraft can be configured with a Para door to allow for aerial delivery of supplies and free fall parachutists. As seasonal and operational requirements dictate, the Twin Otter can be configured with wheels (3 different types of tires) or skis. This allows operations on paved, gravel, or abandoned runways; unprepared surfaces such as tundra, beaches, and gravel bars; or frozen fresh water lakes or sea ice. This versatility is unmatched by other RCAF fixed- wing aircraft.
The squadron badge depicts a bat in the center which is suggestive of night flying and the use of radar, and the cloud condition of poor visibility. Both of which were especially applicable to the squadron’s role when reformed as an all-weather fighting squadron in the 1950’s. The squadron’s motto is KA GANAWAITAK SAGUENAY (He who protects the Saguenay).
14 The Loyal Edmonton Regiment (4th Battalion, Princess Patricia’s Canadian Light Infantry)
C Company of the Loyal Edmonton Regiment (4th Battalion, Princess Patricia’s Canadian Light Infantry), abbreviated as “C Coy L Edmn R”, was established in August 2009 following an announcement by the Minister of National Defense in September of 2008. The Company was established as part of a larger Government of Canada move to increase Canadian Armed Forces presence in the North.
The L Edmn R’s Regimental Headquarters, A, Combat Support and Administration companies are located in Brigadier James Curry Jefferson Armoury in Edmonton and maintain close contact with C Company to foster collective training and to support its growth and development.
C Company L Edmn R is the only Combat Arms Primary Reserve organization in the Arctic Region and functions as a foot on the ground in the north for 41 Canadian Brigade Group and the 3rd Canadian Division of the Canadian Army.
C Coy is focused on maintaining its core infantry capabilities and the continuous development of its winter warfare subject matter expertise as the “Cold Company” of the L Edmn R. C Company exercises are typically once per month from September through June, with exercises occurring in the Arctic Region once or twice a year with the others in conjunction with the remainder of the L Edmn R in southern Canada. Typically the first northern exercise of each training year will be a live range involving other Team North Units, and the second will be a Winter Indoctrination / Winter Warfare exercise involving patrolling either dismounted or by Light Over Snow Vehicles (LOSV). C Coy recruits members through direct recruiting in the Yellowknife region and through transfers of graduates from CAF aboriginal programs such as Bold Eagle. BMQ training may be in-house in Yellowknife or centralized at the 3rd Canadian Division training centre in Wainwright, along with the DP1 Infantryman course. In addition to BMQ and collective training, C Company has the ability to conduct IBTS, Winter Warfare Basic and LOSV training organically.
Though not a CJOC organization, C Company is a full member of Team North and endeavours to coordinate training and to cooperate to the greatest extent possible with flanking units. Members participate in all major events and functions taking place in the Yellowknife garrison and are a part of the Team North mess and cultural life.
15 About Your MFRC
Due to factors associated with isolation as well as the smaller military community size, the North of 60 MFRC operates under the Non-Public Funds (NPF) model. It works in collaboration with the Chain of Command and an Advisory Committee. This MFRC reports to the Military Family Services (MFS) Regional Manager, instead of a Board of Directors. The Advisory Committee is a group of volunteers (military personnel, military family members and community agencies). The Advisory Committee plays a critical role in the operation of the organization, ensuring that the community’s needs and preferences are adequately represented when programs and services are implemented.
Our MFRC staff team consists of an Executive Director, an Administrative Assistant, an Information and Referral Coordinator, a Social Worker Outreach and a Social Worker. We also rely on the involvement of volunteers to assist us in providing programming to our military community.
We provide support to our military families by assisting them through transitional periods (posting in or out as well as prior to releasing), providing information and referral services (local and national information), mental health services as well as access to and funding for emergency child care. Through an outcome based model we aim to meet our military family needs using a one on one family centric approach.
Support services are our main focus. We have a variety of services available to you. Some of these services include internal pet sitters list, babysitters list and volunteers who assist during emergencies or while the CAF member is away. Looking for a list of local service providers who offer military discounts? We have that too, https://www.cafconnection.ca/Yellowknife/In-My-Community/Discounts-Deals.aspx
Need assistance or have a question? We are here to assist you!
Information and Staying Connected
The MFRC web-site, www.cafconnection.ca/Yellowknife, contains program information and useful links. Have a topic you want to chat about or just want to meet other North of 60 MFRC members then like us on Facebook, search for North of 60 MFRC.
16 Accommodations
Notes for Single Personnel – There have been recent changes with the single member accommodations. Please contact the Housing Rep at Tel (867) 873-0700 ext 6719 for more information.
If available, you will receive an offer from CFHA and be notified by accommodation confirmation message. For the most part pets are not permitted in apartment complexes. Before accepting a housing offer please contact your housing representative for more information. See contact information at the end of this section.
CFHA Edmonton now offers a satellite office in Yellowknife responsible for administering your accommodation requirements in Yellowknife from the Northern Housing Pool of 241 units managed by PSPC.
Based on annual DND forecasts a portion of the units are allocated on 1 Apr of the new fiscal year to CFHA, as of 1 Apr 17 the housing allocation is 103 units, which are located throughout the city in a variety of sizes and floor plans.
CFHA requests your housing assignment from PSPC based upon the best available quarters that meets your eligibility in accordance with DAOD 5024-0. This selection will be made upon receipt of your Residential Housing Unit (RHU) request message, which should be sent to the CFHA Yellowknife Office by your IRP consultant with an info copy to JTFN HQ/ASU(N) Housing Rep in Yellowknife, see Annex B which must be completed and emailed to the Housing Rep prior to coming on your House Hunting Trip (HHT).
You are eligible to one of two choices of obtaining crown housing: a. HHT – includes up to five days and five nights at the new location, for the CAF member and/or spouse. The total duration including travel time should not normally exceed seven days and six nights, to look for appropriate housing either crown or on the economy; and b. Destination Inspection Trip (DIT) includes up to three days and three nights at the new location, for the CAF member or spouse. The total duration, including travel time should not normally exceed five days and four nights.
With a Posting Message and Application for Department of National Defence (DND) Residential Housing Unit sent to CFHA Yellowknife you receive a 45 day window to secure a unit. The Coming On Strength (COS) date will dictate the time required to hold a unit address. If you come on your HHT/DIT trip earlier than the 45 day window, the unit will go to the first person who requested the unit within the 45 day window. It is to the benefit of the member to come on their HHT / DIT within the 45 day timeframe. CFHA Yellowknife will contact the member with the offer of acceptance called Allocation of Married Quarter, the member then has 72 hrs to accept or decline the offer. See Annex C.
You will be advised as soon as possible of the address, size, cost and number of bedrooms of your assigned accommodation. Your movement restriction will be lifted upon acceptance of the assigned accommodation.
17 An average size of three-bedroom unit is 1200 square feet; four bedroom is 1400 square feet. An average one bedroom apartment size is 440 square feet; two bedroom is 640 square feet. Parking is provided for one vehicle per household.
One third of JTFN HQ personnel have elected to live in pool housing which, for the most part, is of the townhouse variety. Pictures of examples of the housing units available are presented in Annex C. Note that there are no furnished RHUs available in Yellowknife. However, fridges and stoves are always included. As well, note that ALL HOUSING ASSIGNED BY CFHA IS SUBJECT TO AVAILABILITY. During APS, it may take a number of weeks for houses to be vacated; therefore new housing assignments may be delayed for this process to take place.
Any member securing crown housing is entitled to request Canadian Forces Housing Agency Calculation of Household Income of the Basic Shelter Value (BSV). Based on a Treasury Board Secretariat (TBS) directive, a charge of up to 25% of gross household income for DND housing (excluding costs for parking, fuel and utilities) is considered acceptable. Where the rent exceeds 25% of gross household, the occupant may apply with CFHA to have the rent reduced to the 25% limit. Applications for rent reduction must be submitted annually and provide the necessary details to substantiate the gross household income level, see Annex D. Please see Queen’s Regulations and Orders 4.1 for more information. In order to apply, please contact your Housing Rep.
If you choose not to accept an RHU, Yellowknife has a viable housing market. However, be advised that rental accommodation is scarce and very expensive. For example, the rental charge for a three-bedroom house or trailer, if available, will range from $1800.00 - $2400.00 per month, not including utilities. For a one-bedroom apartment, the rents will range from $1,200.00 - $1800.00 per month, not including utilities. Personnel considering renting or purchasing accommodations may obtain information on the Yellowknife Housing Market by contacting their sponsor. See Annex E. See page 42 for realtor information and page 43 for rental information.
Once your housing is approved, make sure to call the Housing Representative at least ten days in advance of your travel to arrange a march-in appointment.
Housing Representative Tel (867) 873-0700 ext 6719 Fax (867) 766-2510
Messes and Institutions
JTFN Yellowknife operates two messes: the Ravens’ Nest for Snr NCM’s and NCMs as well as the Bears’ Den for Officers. Each side has regular TGIF’s and Family TGIF’s. Other events include, Super Bowl, The Grey Cup, New Year’s Eve fireworks and Oktoberfest.
18 LTS (Long Term Storage) policies and procedures
According to the DCBA’s clarification provided below, you might be entitled upon posting to Yellowknife to LTS. The intent of this classification is to give you the steps to follow in order to facilitate your process.
References: A. Canadian Forces Integration Relocation Policy (CFIRP) 2009-2013 B. Compensation and Benefit Instructions (CBI) 208.801 C. National Joint Council Directives (NJC) 2007 Appendix A
1. The weight of the HG&E shipment to Yellowknife is not restricted and therefore there is no automatic entitlement to LTS. Further, personnel have the option of purchasing a residence on posting to Yellowknife. However, DCBA understands that most rental residences in Yellowknife (including PSPC-controlled housing) are limited in size and will often not accommodate all HG&E. DCBA will – on a case by case basis – consider approving LTS at the losing unit location in Canada when posted to Yellowknife. As there is no provision in the CFIRP for LTS on posting to Yellowknife, the DCBA must personally approve each request using the approval authority delegated to him under CFIRP 2.1.01.
2. Any request for LTS on posting must be submitted through the local CF Relocation Coord (http://www.forces.gc.ca/en/about-policies-standards-benefits-relocation/2014-directive- amend-toc.page) to the DCBA 2 Adjudications cell IAW the process described at CFIRP Art 1.3.03. It is important that the process be started early, as soon as it is determined that the rental residence secured in Yellowknife will not accommodate all HG&E. It should include such information as the rough square footage of the current residence, the rough footage of the Yellowknife rental unit, the estimated amount of HG&E owned, plus any other relevant information that may support the request (including whether or not it is a PSPC – controlled unit).
3. As noted above, LTS will only be considered at origin, not at destination (Yellowknife). Therefore the request cannot be entertained once the HG&E is packed/loaded. The earlier the request, the better. When submitting the adjudication request, the CAF Relocation Coord should mark the adjudication request email as urgent, and include “LTS on posting to Yellowknife” in the subject line.
Finances and Benefits
According to the 2013 NWT Bureau of Statistics report, the average annual 'family' income in Yellowknife is $149,656, while the average personal income is $69,660.
The higher cost of living is quickly evident while purchasing goods and services at gas stations, grocery stores, and restaurants. Transportation, staff, and overhead costs drive the prices up in comparison to our southern counterparts.
The further north you go, the more expensive it gets. The railway only goes as far as Hay River, in the Territories, which is located on the south shore of Great Slave Lake. The elevated cost of living is offset, however, by some of the allowances to which you are entitled. If you shop around for bargains, you will also be able to keep costs down. 19
Car dealerships and garages are at a premium; consequently labour prices are high, quoting rates between $100 - $120 per hour. The cost of parts will elevate if shipping is necessary, which incidentally delays repair times.
For more detailed information on the cost of living in Yellowknife visit: http://www.statsnwt.ca/prices-expenditures/cpi/ or http://www.statcan.gc.ca/tables- tableaux/sum-som/101/cst01/econ45a-eng.htm Personnel posted to JTFN Yellowknife, ASU(N), Dets Yukon and Nunavut, 1 CRPG, 440(T) Sqn, LER will receive Isolation Allowance (IsolA) and Northern Leave Travel Assistance (NLTA).
As there is no Government housing available in Whitehorse, all personnel will either rent or purchase a residence on the economy. In Iqaluit, there is no option of renting or purchasing on the economy. All individuals will be assigned Government housing.
Isolation Allowance (CBI Chap 11)
Isolation Allowance is taxable, and consists of four major components. The first is an Environmental Allowance (EA), based on community population, climate and accessibility. The second component is a Living Cost Differential (LCD). It is intended to compensate members for the increased cost of goods and services at relevant locations. The third is the Fuel and Utilities Differential (FUD), payable to personnel not provided fuel from government sources. The fourth is the Shelter Cost Differential Allowance (SCD); to help offset the higher shelter charges at certain isolated posts.
IsolA monthly rates for Yellowknife, as of April ‘19 are as follows. In Government Housing On Local Economy Member Accompanied EA $330.00 EA1 $330.00 LCD $573.00 LCD2 $573.00 $1,581.00 SCD $678.00 $2,155.58 SCD3 $638.00 FUD4 $614.58 Member Unaccompanied EA $198.00 EA $198.00 LCD $344.00 LCD $344.00 $949.00 SCD $407.00 $1,548.75 SCD $638.00 FUD $368.75 Married Service Couple EA $198.00 EA $198.00 LCD $286.50 LCD $286.50 (MSC) w/o dependents $823.50 SCD $339.00 $1,110.79 SCD $319.00 FUD $307.29 MSC with dependents – EA $330.00 EA $330.00 LCD $286.50 LCD $286.50 Member Accompanied $955.50 SCD $339.00 $1,242.79 SCD $319.00 FUD $307.29 MSC with dependents – EA $198.00 EA $198.00 LCD $286.50 LCD $286.50 Member Un-accompanied $823.50 SCD $339.00 $1,110.79 SCD $319.00 FUD $307.29 1 Environment Allowance 2 Living Cost Differential 3 Shelter Cost Differential 4 Fuel and Utilities Differential
The calculation for married service couples or members married to a Federal employee is slightly different, please contact ASU(N) OR personnel for more information (867) 873-0700 ext 6939.
20 Northern Leave Travel Allowance (NLTA)
Each member and his or her dependants posted to Yellowknife and Whitehorse, over the age of two years, under two with receipts, are entitled to an annual trip out of the isolated post. For those posted to Iqaluit the entitlement is two trips per year. The benefit is referred to as a NLTA (Northern Leave Travel Allowance). The concept is to provide relief from the isolated post to the closest point of departure as detailed in CBI 11.4.01 and the final destination remains the member’s choice. The rate of subsidization fluctuates, based on the return economy airfare, from Yellowknife to Edmonton for Yellowknife, Whitehorse to Vancouver for Whitehorse, and Iqaluit to Ottawa for Iqaluit.
Please note that single members posted to an Isolation Post are entitled to receive their Leave Travel Allowance (LTA) and their Northern Leave Travel Allowance (NLTA). LTA is a separate benefit referring to a different policy. Please don’t hesitate to contact the ASU(N) OR staff for clarification.
Tax Benefits
There is no provincial sales tax in the NT or NU, however, there is a NT/NU payroll tax which equates to 2% of your gross income. This tax is, offset by a NT/NU tax credit, claimable by all personnel whose primary residence, as at 31 December, was in the NT/NU.
Screening and Your Posting to an Isolated Location
You and your family are coming to an Isolated Location. For you to be an effective member of the JTFN team, there are a number of factors that must be assessed to ensure that you and your family can be safely posted here. CANFORGEN 177/05 251819Z NOV 05 details the requirements for a screening to an Isolated Post, the screening requirements for Dependants’ health and the requirements for Dependants’ dental.
In order for your posting to commence, all requirements detailed in the CANFORGEN listed above, must be considered by the appropriate authorities at your losing unit. The main reason for this is that there is limited access to medical and dental facilities in Yellowknife, Whitehorse and Iqaluit and there are a number of health conditions that cannot be properly addressed in these locations. Please ensure that a proper screening is performed on both yourself and your family – it will help avoid unnecessary complications during your posting to JTFN.
Sponsor Contact
Your sponsor will be appointed by your gaining unit/section. Your sponsor is responsible to: a. contact you ASAP to provide helpful information, travelling tips, type of housing available, etc; b. provide an overview of the unit op tempo and job description; and c. escort and assist you during your "In Clearance" to the various sections of JTFN.
21
All questions relating to your move are to be passed on to the Orderly Room (OR) or the Brookfield Global Relocation Services (BGRS) office, not to your sponsor. Please contact the ASU(N) Orderly Room (867) 873-0700 ext 6939 if your sponsor has not contacted you
Reporting-in Procedures
All personnel posted to JTFN must report to the OR located in the Greenstone Building at 5101 Franklin Ave in dress-of-the-day (service or base/garrison dress) to complete an ‘In- Clearance’ prior to reporting to their new place of duty. Personnel posted to JTFN Detachment Whitehorse will clear in through the OR in Whitehorse. This procedure is brief and your sponsor should be available to assist you.
For general inquiries the Orderly Room phone number is: (867) 873-0700 ext 6939 / 6872 or CSN 766-6939/6872.
JTFN Traffic Section
On arrival, you are required to contact ASU(N) Traffic, regardless of your leave status. The working hours contact is (867) 873-0700 ext 6787, the afterhours Duty contact is (867) 765- 8615. Traffic performs the administration of the movement of Household Goods and Effects (HG&E).
If furniture and effects arrive and you cannot be contacted within three hours, your F&E will be placed in Storage-in-Transit (SIT). Removal from SIT will depend upon the carrier and their schedule, and removal could be as long as five working days.
CAF Relocation Coordinator
CAF Relocation Coordinator (CFIRP Coord):
As a Brookfield Global Relocation Advisor, we have the responsibility to ensure that when a relocated member encounters problems he/she will not be left “adrift”, so to speak. Our role is to work with and on behalf of the member, to help resolve issues that can arise on a daily basis. This can alleviate unnecessary stress for a member.
During the relocation process, if a member encounters a problem, it is vital that he/she knows there is someone there to assist in any way possible. As the Brookfield Global Relocation Advisor, we are DCBA’s representative. We know that members are making financial decisions based on information we are giving them. This is why it is important for the lines of communication to be open and it is our responsibility to make this apparent not only to the member but also to BGRS staff.
In conclusion, keep in mind that we are the link between the member who is relocating, BGRS and DCBA. We treat each case as if it was our own personal move. Members are trying to make informed decisions that will best suit the move of their family; based on the information they are given by BGRS. That is why we will always be available to respond to all questions or problems regarding relocation.
Do not hesitate to contact us and Welcome to the Great White North! 22 CAF Medical Services
For military members, a Medical Officer (MO), two Medical Technicians, one nurse practitioner and a Civilian Clerk staff the1 Field Ambulance Yellowknife Det. 1 Field Ambulance Edmonton is our support base for second line medical services.
Family members will be well provided for in the civilian community. There is a large, modern hospital, new facility open in summer 2019, and several medical clinics in the city. Medical emergencies, beyond the scope of the Stanton General Hospital facilities, are normally evacuated to Edmonton via civilian medevacs.
There are a number of family doctors in the city, as well as obstetrician/gynecologists, general surgeons, radiologists, internists, pediatricians, visiting ophthalmologists, along with all the supporting personnel required to staff the 136 bed territorial hospital, which is currently in the process of expanding, including an ICU.
There are several dental clinics in the city, as well as an orthodontist and denturist.
Optical supplies and services are available with two optical companies offering reasonably prompt and efficient service.
There are a number of pharmacies in the city, including Sutherland’s, Walmart, Independent and Shopper’s Drug Mart.
It is strongly recommended that families have both PSHCP and CAF Dental plan for dependants as without these plans, costs are very high.
Call the MIR, CSN 766-6984 or 867-873-0700 ext. 6984 if you have any queries about the medical/dental care available to you and your dependants. See page 26 for dependent medical information.
Chaplain Services
Chaplain services are available to all military members and their families. Although there is no military chapel in Yellowknife, the JTFN chaplain can assist in the provision of religious services for any denomination or faith group, provide counselling in a safe and non- judgemental environment and advocate for military members and their families in order to ensure that necessary support is made available. The JTFN chaplain works in conjunction with the MFRC and the Medical staff, in a confidential manner, to ensure continuity of care. The Chaplain’s office is located in the Greenstone building.
Daytime contact: 867-873-0700 (6011)
ADM(IE) Real Property Operations North – Detachment Yellowknife
The 10 person detachment, along with the 6 person Defence Construction Canada (DCC) site office, maintains custodianship of infrastructure throughout the JTFN AOR to enable operations, specifically looking after Whitehorse, Yellowknife, Iqaluit, Inuvik, Rankin Inlet,
23 Resolute Bay and Gascoyne Inlet. The majority of services are covered through a Facilities Maintenance Contract with ATCO Frontec, who will have site superintendents who look after each of the respective sites. Work orders for facilities supporting unit operations are usually routed through the primary or alternate building custodian, assigned by the unit CO, to the + RP Ops group inbox ([email protected]). The RP Ops and DCC site office are located on the first floor of the Greenstone building.
Military Police (MP)
1 Military Police Regiment Detachment Yellowknife is comprised of a four member detachment, based in Yellowknife and headquartered in Edmonton. MP are tasked with policing, security, custody and detention services. MP in Yellowknife have the responsibility for military policing in all three territories, with the exception of Alert. Although the section does not operate 24/7, 365 days per year, duty MP are available 24/7 by contacting the Commissionaires at the Evans Building at 867-873-0700. MP are also the point of contact for Identification services (NDI 10 and 20 ID card renewals as example), Security Clearances and JTFN parking passes for Private Motor Vehicles (PMVs). MP work closely with the Royal Canadian Mounted Police (RCMP) and the Municipal Enforcement Division (MED). The MED is responsible for by-law and traffic enforcement in Yellowknife. MP services are available in the following locations:
MP Det – Greenstone Building, 3rd floor Ident, Security Clearances and parking passes – Evans Building, 1st floor
Important Local Numbers (no 911 service yet!): Police (RCMP): 873-1111 Fire and Ambulance: 873-2222 MED: 920-5630 MED (after hours): 920-2737
Driving to Yellowknife
From Edmonton to Yellowknife, it takes about two, 8-hour days of solid driving. Lodging along the way is pretty much limited to Peace River, High Level or Hay River. There isn't much else. High Level is at about the half way point.
In 2012 the Deh Cho bridge was opened, allowing you to cross the Mackenzie River anytime of the year. In the past you would have to wait for the ferry, drive the ice road or not be able to cross because the ice was in the process of forming or melting.
The last 300km of the drive is the hardest. This is the stretch from Fort Providence to Yellowknife. The road is paved but very bumpy and rough. If you are driving at night be sure to keep an eye out for bison. Filling up your gas tank in Fort Providence is best as between there and Yellowknife there is only one gas station in Rae, Behchoko, about 100 km away from Yellowknife. Cell phone coverage throughout this part of the highway is sparse to non- existent, and some Rogers cell phones do not work.
24 Licensed Day Care / Day Homes
Daycare in Yellowknife, like most places in Canada, can be difficult to secure. Parents are encouraged to start their search for a child care provider PRIOR to their move to Yellowknife.
For an up to date daycare/day home list please contact the North of 60 MFRC staff. Or check on https://www.ece.gov.nt.ca/sections/parents/nwt-licensed-daycares/search for the GNWT’s list of Licensed day homes and day care
Schools
Public School Board
Language of School Grades Highlights Instruction
JK - 5 French École J.H. Sissons School Early French Immersion 5700 51A Ave Immersion Open to students whose first language is not French 867-873-3477 Programs designed to help students develop a www.jhs.yk1.nt.ca functional level of bilingualism by the end of grade 12
JK- 8 English Mildred Hall School Early Literacy program 5408 50th St 867-873-5811 Family Literacy initiatives www.mhs.yk1.nt.ca Music, Visual Arts and Practical Arts
Core French full-day kindergarten
Sport Academy 7 - 8 Exploratory Program
N.J. Macpherson School JK-5 English YWCA after-school program 525 Range Lake Rd 867-873-4372 Enhanced Fine Arts www.njm.yk1.nt.ca Pre-School (2-5 Montessori U User-pay Montessori pre-school years old)
JK - 8 English Range Lake North School Technology-infused education 170 Borden Dr 867-920-7567 6 Intensive French www.rln.yk1.nt.ca 7 – 8 Post Intensive French 5-8 Hockey 7-8 Band
9-12 Dual Track École Sir John Franklin High Dynamic Fine Arts programs (Art, Music and 25 School; English & Post Ddrama) 4701 52 Ave Intensive Advanced Placement Program 867-669-0773 French Athletic Excellence Program http://www.sjf.yk1.nt.ca/ Outdoor education
Night Classes (Mon to Thurs 7 – 9 pm) Akaitcho Trades and Technical At Sir John
Centre (ATTC) Franklin High School Route 51 Learning Institute Extensive Trades and Technology curriculum Urbania Building at 5102-51 Street. Alternative high school setting 920-4960 Flexible schedule and attendance http://www.yk1.nt.ca/Route%2051%20 Learning%20Institute.php
6-8 Dual Track École William McDonald Middle French Immersion & English with core French School English & 50 Taylor Rd French Intensive French (Grade 6) 867-873-5814 Immersion Post Intensive French (Grade 7-8) www. wms.yk1.nt.ca Outdoor Education, Industrial Arts, and Home Economics
Daily physical education Industrial arts and home economics
JK-8 English Kaw Tay Whee Community School First Nations Community School of Dettah Dogrib 867-873-4303 (Weledeh Dene Kede-based Programs www.ktw.yk1.nt.ca Dialect)
Catholic School Board Language of School Grades Highlights Instruction
9 - 12 English & Dual École St.Patrick High School Fine arts and overseas trips 5010 44th St Track French Immersion Bridges Program (provides work experience, job 867-873-4888 shadowing and apprenticeships) www.esphs.nt.ca Career & Technology studies (CTS) program
Kimberlite Career & Technical Construction, hairstyling, mechanics, robotics, Centre (KCTC) welding and Weledeh www.ycskctc.nt.ca
JK – 8 English École St.Joseph School After school courses for grades 2 – 8 (French 489 Range Lake Rd Core French & cooking & crafts and active courses) 867-920-2112 French www.esjs.nt.ca Immersion Bilingual pre-school
26 Weledeh Catholic School JK – 8 English Grades 7 & 8 single gender instruction programs 5023 46th St 1 – 8 Core French 867-873-5591 Middle school leadership councils www.weledeh.nt.ca Fine arts programs
Grades 1 – 8 Tlicho Weledeh language program
Grades 7 & 8 Career Technology Studies Pre-school
French School Language of School Grades Highlights Instruction
JK- 12 French École Allain St-Cyr Offers several extracurricular activities and clubs
48 Taylor Rd 867-873-3223 www.allainstcyr.ca
MAIN STREAMING is the preferred venue for special needs children, Special Education teachers, resource teachers and teachers aides are utilised. Mildred Hall has a program for gifted children whereby they are withdrawn from normal classes for a certain period each day for advanced classes (starting at Grade 3).
Post Secondary Education
Aurora College 5004 54th St (866) 291-4866 (867) 920-3030 www.auroracollege.nt.ca
Aurora College is a multi-campus institution designed to provide a wide variety of educational services to adult learners of the Northwest Territories. The programs are directed specifically to the northern environment and the needs of individual learners, the workforce and northern communities. The College recognizes the need to make appropriate educational opportunities available to any adult who wishes to learn. To accomplish this, courses and services are delivered at campuses and in communities across the NT. In this manner, Aurora College strives to encourage lifelong learning in a rapidly changing world.
The College offers a number of credit transfer arrangements with other institutions including St. Lawrence College in Ontario, Canadian Nurses Association Testing Service, Athabasca University, University of Alberta, McGill University, Canadian Coast Guard and the North American Wildlife Technology Association.
The Academic Schedule involves four sessions (summer, fall, winter and spring). Since the exact schedules vary between programs, this information booklet will not go into specific dates and times. The College has a calendar available that goes into more detail in this area.
27 Programs include: Business Administration Access, Business Administration, Developmental Studies (ABE), Certificate in Adult Education, Community Health Representative, Community Health Worker, Bachelor of Science in Nursing, Social Work, Personal Support Worker (PSW), Underground Miner Training program and Camp Cook.
Collège Nordique Francophone 4921-49th Street Room 405 1 (867) 920-7017 https://college-nordique.com/contact-us/?lang=en Contact by e-mail at: [email protected]
The Collège nordique francophone (CNF) is the destination of choice each year for hundreds of students wishing to take language courses or to pursue their post-secondary education in French. Ideally located in the heart of downtown Yellowknife, just a few minutes from the Sombe K’e Park and from the Visitor Centre.
After School Programs:
Yellowknife Day Care Association (867) 873-6369 http://www.ykdaycare.com/
YWCA (867) 920-2777 x 314 http://www.ywcanwt.ca/children-and-youth/after-school-program
Licensed Family Day homes and Child Care Centres http://www.ece.gov.nt.ca/files/publications/nwt_dayhomes_by_region_jan13_14_0.pdf
Health Care
Health Care Coverage
There are no premiums required to receive NWT health care. There is no 90 day wait period anymore for your health care card, you should apply for your card as soon as you get here. Your previous health care plan covers you until your NWT plan comes into effect. Be sure to check the expiry date of your previous health care plan prior to relocating to the North. See Annex E. Note: our friendly staff are more than happy to review your application prior to your sending it off.
For information and downloadable application forms, go to this website: www.hlthss.gov.nt.ca/english/services/health_care_plan/default.htm. When completing the application form, do not put the military member’s name under “other family members”. What they want is “other family members who are eligible for NWT Health Care coverage”.
TIP: Although not required on the Health Care application form to supply a copy of your marriage certificate it has been recently noted that several family members have experienced delays with the application process. You may want to be proactive and provide a copy of your marriage certificate with the application form. 28
After living in the NWT for 3 months residence with chronic illnesses can apply for FREE Alberta Blue Cross which will cover the 20% of your prescriptions that Sunlife doesn’t cover. Check with your pharmacist or family doctor to see if you qualify.
Clinics
Frame Lake Community Health Clinic (867) 873-3512 312 B Old Airport Rd Frame Lake Plaza Includes family physician services Walk in Tuesdays from 10:00am-3:00pm
Yellowknife Primary Care Centre 4915 – 48th St (867) 920-7777 Includes family physician services, lab services, psychological counselling and some home care services. For same day services call first thing in the morning, after 8:15 am, to secure an appointment on Monday, Tuesday and Saturday
Range Lake Walk in Clinic (867)-873-4881 Unit 103 - 487 Range Lake Road Located on the Second Floor of Joie de Vivre Medi Spa and Salon Open Monday to Friday from 5pm to 9pm
Chiropractors
Tordoff Chiropractic (867) 920-4398
Gaia Integrative clinic (867) 873-3669 http://gaiand.com/
Dental
Adam Dental Clinic (867) 873-3669 5209 Franklin Avenue www.adamdentalclinic.ca/
Frame Lake Family Dental Clinic (867) 669-0003 312C Old Airport Road (Frame Lake Plaza) www.framelakefamilydental.ca/
Great Slave Dental Clinic (867) 873-2450 5014—48th Street www.greatslavedental.com
Somba K’e Family Dental Clinic (867) 873-2027 4901—48th Street (above Family Medical Clinic) www.sombakedental.com -provides denture services as well
29 Optometrists
Stanton Territorial Health Eye Clinic Gogo Cho Building (867) 873-3577 Only optometrist in Yellowknife and falls under NWT Health Care, it is a good idea to call far in advance as appointments can be hard to get. - Getting your eyes tested is covered once every 2 years by the GNWT.
Pharmacies
Independent Grocery Store 250 Old Airport Road (867) 766-3195
Shoppers Drug Mart 4911 49th Street (867) 873-4055
Sutherlands 50th Street & 50th Ave (867) 873-4555
The Medicine Shoppe 314 Old Airport Road (867) 920-7775
Walmart 313 Old Airport Road (867) 873-8520
Public Health
4702 Franklin Ave. (867) 920-6570 http://www.yhssa.org/index.asp - information on community health, health clinics, immunizations, home care, public health, etc…
Public Health Unit Downtown Jan Stirling Building, 4702 Franklin Ave (867) 920-6570 Includes immunizations for all ages, pre and post natal services and other services for infants, children and adults. There are fees associated with some travel appointments for travel-related immunizations. Call the public health unit to learn more.
Stanton Territorial Hospital (867) 669-4111 550 Byre Road
Vision Services
Family Vision Centre Suite 1-480 Range Lake Rd (867) 669-2088
30 (There is also a smaller location downtown in the Yk Centre Mall beside the TD bank)
Polar Vision Centre www.polarvision.ca 5107 48 St (867) 920-4500
Mental Health Services
Canadian Armed Forces Member Assistance Program (CFMAP) 1-800-268-7708 - free 24 hour confidential assistance program - can be used in emergency situations
Community Mental Health and Adult Services Downtown Jan Stirling Building, 4702 Franklin Ave (867) 873-7042 Mental health and adult services Mental health services are offered at both this location and at Yellowknife Primary Care Centre. Referrals to these services are usually done by a family physician and/or a social worker.
Family Information Line (FIL) 1-800-866-4564 -free 24 hour confidential assistance program - can be used in emergency situations
Help Line (867) 920-2121 www.nwthelpline.ca Toll free: 1-800-661-0844 - support and referral services for those having personal problems and want to talk to someone confidentially - services offered between 7pm – 11pm
Kids Help Phone 1-800-668-6868
NT Drug Helpline 1-800-661-0844 (7 – 11pm Mon-Fri)
STI/HIV/AIDS Helpline 1-800-661-0844
Veterans Affairs Canada 1-800-268-7708 - free 24 hour confidential support for CAF and their family members - specialized services for treating operations stress including PTSD
31 TIP: The MFRC has a bilingual Counsellor that is available to family and CAF members on a self referral basis. Call 873-0700 ext 6844 for an appointment. Don’t forget the confidential Family info Line that is open 24/7 in English and French to answer any question you may have (1-800-866-4546).
Family Violence and Safe Houses
Alison McAteer House Crisis Line: (867) 873-8257 Alison McAteer House provides a home for women and children who are experiencing violence. Women and children can get counselling and other support. The maximum length of stay is six weeks. Alison McAteer House also provides assistance for victims who want to apply for an Emergency Protection Order (EPO).
Centre for Northern Families 5610 50th Avenue (867) 873-9131 This centre provides temporary shelter for women in crisis, one to one counseling to clients and referrals to other helpful agencies in the community. The centre also runs a Healthy Baby club, a Toddler’s club, and a walk in clinic once a week. This centre also offers full-time, part-time, casual and respite child care services.
NWT Council of Persons with Disabilities (867) 873-8230 Provides quick access to counselling services for those in crisis
Salvation Army Resource Centre 4925 – 45th St (867) 920-4673 Social Programs: Thrift store. Soup Line - operates for lunch and dinner. Income support and assessment - helps find employment, and offers career development. Emergency Programs: Shelter - includes a place for laundry, showers and food hampers. Open from 8:30 a.m. to 12:00p.m. and 12:30p.m. to 5:00p.m. Monday to Friday
Withdrawal Management Services (867) 920-4673 ext. 14
YWCA 4904 – 54th St, (867) 920-2777 http://www.ywcanwt.ca/ Provides: Support to Adults with Intellectual Disabilities After School programs Girl programs Family Violence Prevention Project Child Recovery Lynn’s Place http://www.ywcanwt.ca/temporary-housing/lynns-place
YWCA Emergency Protection Orders info: (867) 669-0235
32 Emergency Protection Order 1 (866) 223-7775, (867)873-8257 or call your local RCMP detachment, 24 hour access to an emergency order that will help keep you and your family safe from an abuser.
Self-Help
ADHD Support group 1 (866) 223-7775, (867)873-8257
Alcoholics Anonymous (867) 444-4230 Twelve step program Info and meeting times: https://area78.org/findMeeting
Alzheimer Resource Centre Free in the Baker Centre (867) 669-9390
Multiple Sclerosis Support Group (867) 444-0338 Regular support meetings and referrals to other services with the NWT
NWT Breast Health/ Breast Cancer Action Group The NWT Breast Health/ Breast Cancer Action Group provides leadership and the perspective of survivors in the development of breast health/ breast cancer information, services and support available to NWT women an women affected by breast cancer and their families. Email: [email protected] (867) 873-8089 Website: www.breasthealthnwt.ca
Services for People with Disabilities
Autism NWT (867) 446-0985 [email protected]
NWT Council of persons with disabilities (867) 873-8230 Suite 116, 5102 50th Ave www.nwtdc.net
Respite Services (867) 873-8230 For children & adults with a disability www.nwtdc.net
Yellowknife Association for Community Living (YKACL) Abe Miller Building 4912 – 53rd St (867) 920-2644 www.ykacl.ca Provides: Skills Training & Community Inclusion (867) 920-2644 Support to Adults with Intellectual Disabilities Living and Learning with FASD Respite
33 Services Pour les Francophones à Yellowknife
L’Aquilon www.aquilon.nt.ca (867) 873-6603 L’Aquilon est le journal hebdomadaire de langue française publié dans les Territoires du Nord-Ouest.
L’Association Franco-Culturelle de Yellowknife (AFCY) www.afcy.info (867) 873-3292 L’AFCY promeut, soutient et encourage les arts et la culture, ainsi que la communauté francophone à Yellowknife, visant son épanouissement et son développement durable. Elle a pour vision de rassembler, cultiver et célébrer la francophonie.
Association des parents ayants droit de Yellowknife (APADY) www.apady.org L’APADY a la mission de représenter et outiller les parents ayants droit de Yellowknife ainsi que de promouvoir l’éducation en français langue première.
CDÉTNO Conseil de development economique des Territoires du Nord Quest www.cdetno.com (867) 873-5962 Le CDÉTNO a pour mission de promouvoir, stimuler et appuyer le développement économique et l’employabilité des francophones et des francophiles de Territoires du Nord- Ouest.
Collège Nordique francophone www.collete-nordique.com (867) 920-7017 Le Collège nordique francophone contribue à la vitalité de la francophonie ténoise. Les citoyens des TNO peuvent poursuivre leurs études postsecondaires ou professionnelles en français, améliorer leurs capacités linguistiques, ou tout simplement jouir du plaisir d’apprendre dans un environnement francophone.
Commission scolaire francophone des Territoires du Nord-Ouest (CSFTNO) www.csftno.com (867) 873-6555 La CSFTNO travaille conjointement avec les directions des deux écoles pour le leadership pédagogique, l’administratif, l’apprentissage et bien d’autres.
École Allain St-Cyr de Yellowknife (EASC) www.allainstcyr.ca (867) 873-3223 L’EASC se veut un environnement francophone où travaillent en partenariat école, famille et communauté en vue d’offrir une éducation de qualité et de favoriser l’appartenance à la francophonie.
La Fédération franco-ténoise (FFT) 5016 48th Street (867) 920-2919 www.federation-franco-tenoise.com La FFT assure la représentation politique ainsi que la promotion des droits des communautés francophones et francophiles des TNO.
34
Garderie Plein Soleil (GPS) www.garderiepleinsoleil.ca (867) 873-9574 Les services de garde de la GPS permettent aux enfants de familles francophones et exogames d’être accueilles dans un environnement francophone qui favorise l’apprentissage de la langue française et l’accès à sa culture.
Journal L’Aquilon www.aquilon.nt.ca (867) 873-6603
Radio Taïga – CIVR 103.5 FM www.radiotaiga.com (867) 766-5172 La Radio Taïga 103.5 FM est la radio communautaire avec le seule source de contenu quotidien en français au TNO. Émissions, entrevues, nouvelles et chansons variées sur Yellowknife et partout avec le lecteur en ligne.
Réseau TNO Santé en Français http://reseautnosante.ca/ (867) 766-4111
Service Canada www.servicecanada.gc.ca (867) 766-8300 Service Canada est un accès plus rapide et plus facile aux programmes et aux services du gouvernement du Canada.
Services TNO www.servicestno.ca (867) 767-9348 Servies TNO regroupe des services du government des Territoires du Nord-Ouest et des renseignements à leur sujet, permettant ainsi de simplifier les démarches administratives des citoyens et de leur faciliter l’accès aux services publics en français.
Local Information for Newcomers
Air Transportation
Five major airlines provide plenty of options for daily jet service from Edmonton or Calgary. Air Canada 1(888) 247-2262 www.aircanada.com Air North 1 (800) 661-0407 http://www.flyairnorth.com Canadian North 1(800) 661-1505 http://www.canadiannorth.com/ First Air 1(800) 267-1247 www.firstair.ca Westjet 1 (888) 937-8538 www.westjet.com
* Note: Air North has direct flights to and from Ottawa that run a couple of times each week
Animal Care There are two veterinarians located in Yellowknife.
Great Slave Animal Hospital 129 Kam Lake Road. (867) 873-2579
35 Mon – Fri 7am – 7pm Sat 9am – 5pm
Yellowknife Veterinary Clinic 308 Woolgar Ave. (867) 920-7387 Mon – Thurs 7:30am – 8:30pm Fri & Sat 8am – 6pm Sunday 12:00-5pm
If you need to put your pet in a kennel, there are a few to choose from:
Borealis Kennels & Pet Specialties has all indoor facilities, however does not accept big dogs. 8 Nahanni Drive (867) 873-3688
Great Slave Animal Hospital with indoor and outdoor individual runs. 129 Kam Lake Road (867) 873-2579
Happy Pooch Grooming and Pet Services http://happypooch.ca (867) 446-3569
Smiling Igloo Dog Boarding with outdoor facilities 123 Curry Drive (867) 766-2463 http://canadogboarding.vpweb.com
Qimmiq Kennels day camp and boarding for dogs of all size. Indoor kennels. 140 Curry Drive (867) 766-2345 www.qimmiq.ca
The MFRC also has an internal pet sitters list available, to access the list or to add your name as a pet sitter please contact the office.
Banks
All major Charter Banks have branches in Yellowknife. There are also bank machines located throughout the city with most supporting 24-hour access.
BDC – Business Development Bank of Canada 4912 49th St 1-877-232-2269 www.bdc.ca
BMO Bank of Montreal 480B Range Lake Rd (867) 873-6261 www.bmo.com
CIBC 5001 50th Ave (867) 873-4452 www.cibc.com
36 RBC Royal Bank of Canada 4920 52nd St (867) 873-5961 www.rbcroyalbank.com
Scotia Bank 5102 50th Ave 1-800-267-1234 www.scotiabank.com
TD Bank – Financial Group 4802 50th Ave (867) 873-3682 www.td.com
Barbers and Hairdressers
Although there are only two Barber Shops in Yellowknife, there are several hairdresser/hairstylists that offer military-style haircuts.
Dimensions Hair Salon (867) 766-2740 PH8 Studio for Hair (867) 873-4210 Ragged Ass Barbers (867) 873-2101 Snippets Beauty Salon (867) 873-3383 Vixen Hair Den (867) 766-4247
Cable Providers
Northwestel Suite 100, 5201-50th Ave (867) 873-4903 http://www.nwtel.ca/
Shaw Direct Roy’s electronics (867) 873-5441 YK Centre 4802 – 50th Ave
Cell phone Providers
Bell: Located in Roy’s Audio Video (867) 873-5441 YK Centre Mall 4802 50th Avenue (867) 873-4903 Suite 100, 5201-50th Ave
Northwestel Suite 100, 5201-50th Ave (867) 873-4903 http://www.nwtel.ca/
Telus Located in the Centre Ice Plaza (867) 669-7777 unit 11 480 Range Lake Road
37 TIP: Please note that Rogers and Fido do not service the NWT. Fido and Rogers does have some coverage however they often require you to register with a third party provider. Some older Rogers phone do not work in Yellowknife. Koodo and Virgin both work here as well but do not have their own stores.
City Bus Services
Yellowknife Transit offers several bus routes and accessible transit services around town. For bus fares and schedules visit http://www.yellowknife.ca/en/living-here/schedules-and- maps.asp
Driver’s License & Vehicle Registration
To obtain your NWT driver’s license and register your vehicle visit the Driver and Vehicle Licensing Issuing Office located in the Highways Building 1st Floor, 4510 50th Avenue. Driver’s licences are available in one, three or five year terms. You will need to produce:
- Proof of birth date & legal name (any one of the following: birth certificate, passport, Canadian Military ID/DL, federal police ID, Citizenship Certificate Card, Permanent Residency card, Native Status card issued by DIAND/INAC, etc.)
- Photo ID (any one of the following: valid driver’s license from a Canadian jurisdiction, passport, Canadian Military ID/DL, federal police DL, GIC from NWT or other Canadian jurisdiction, Citizenship Certificate Card, Permanent Residence Card, Native Status card issued by DIAND/INAC, Government of the NWT employee ID, etc.)
- Proof of residency (any one of the following: utility bill, mortgage or lease agreement, bank statement, property/ personal tax statement, employment confirmation such as a pay stub, etc.)
General Identification Cards (five year terms only) are also available through the same procedure at this office. For more information, call (867) 873-7487 or visit the Highways Building 1st Floor, 4510 50th Ave.
Vehicle registration renewals are based on the first letter of the last name of the registered owner. To check out when registration is due, go to www.dot.gov.nt.ca and click on the “Drivers & Vehicles” tab. You’ll see a link to “Vehicle Registration”. Don’t forget to request an email reminder for your next vehicle registration. You do not have to be the registered owner of the vehicle to renew, as long as you have proof of insurance and current registration.
Dry Cleaners
Diamond Drycleaners 318 Woolgar Ave (867) 766-3700
38 Family Care Planning
Administered by local units, the Family Care Plan (FCP) is designed to ensure that all CAF members have a plan in place should a family emergency occur when the CAF member is away. Members are encouraged to review their care plan with their family members. It is important to keep your information updated and review your plan prior to going away. Should you be interested, your MFRC has a comprehensive family care plan template and staff are available to assist families in completing this form. A copy of the template can be picked up at the MFRC or emailed to you directly.
TIP: The MFRC has emergency childcare care funding as well as an internal list of babysitters. The babysitters list can be picked up after completing and signing a waiver.
Fishing in the NWT
Fish for lake trout, arctic grayling and northern pike on Great Slave Lake or fly into many of the other lakes with any of the numerous charter operators and do the same. http://spectacularnwt.com/
NWT and other Canadian residents under the age of 16 or over the age of 65 do not require a territorial fishing licence. A Canadian resident may purchase a licence for 3-days ($15) or for a full season ($20). An NWT resident may only purchase a licence for a full season ($10). In order to be considered an NWT resident, you must have resided continuously in the Territories for at least three months immediately proceeding the day you begin fishing. Licences may be purchased at the Downtown Reddi Mart, Environment and Natural Resources office, Northern Frontier Visitors Centre, Canadian Tire and Services TNO (Laing building)
Note: fishing licences are valid for the season and expire on March 31st each year and NOT a year to the date you bought the licence.
Garbage Pick-up
Garbage pick-up is scheduled once per week. The City imposes a 2 bag limit (77 litre size) per household per week. You can purchase tags at City Hall if you need to go over the 2 bag limit. The City of Yellowknife is implementing a two cart waste system for single family dwellings in residential areas throughout Yellowknife as part of the Curbside Cart Program. These single family dwellings in Yellowknife will receive a black cart this fall to use for curbside pickup of their garbage. Green carts, used for pickup of organics, will be phased in over four years For more information please see http://www.yellowknife.ca/en/living- here/Curbside-Cart-Program.asp and for a schedule please see http://www.yellowknife.ca/en/living- here/resources/Curbisde_Cart_Program/Garbage_Delivery_Days.pdf
39 Gasoline Discount
Matonabee Petroleum, the local distributor for Petro Canada, offers a card lock system to military members, which includes a discount on gas. Just go to their office on Kam Lake Road with your military ID and a credit card. Once the account is set up, you can access their card lock facilities anytime. You will receive an itemized statement each month, and the amount owing will be charged to your credit card. Call (867) 873-4001.
Grocers
The Co-op 321 Old Airport Rd (867) 873-5770
Your Independent Grocers 250 Old Airport Rd (867) 766-3195
Lulu’z Market (867) 873-2003 480 Range Lake Rd
Your Independent Grocers – in the YK Centre 14 – 4802 50th Ave (867) 669-9100
Groups
There are a great number of groups and organizations in Yellowknife For a full list of groups and organizations with their contact information please check http://www.yellowknife.ca/en/getting-active/community-clubs-and-organizations.asp
NWT Literacy Council Raising public awareness about literacy (867) 873-9262 Email: [email protected] Website: http://www.nwtliteracy.ca/
NWT Girl Guides 5016 52nd st Sparks, Brownies, Guides, Pathfinders, Rangers, JR Leaders, and Leaders, sign up online! Website: www.girlguides.ca
Side Door Youth Drop-in centre (867) 766-3272 A safe, positive place for teens to come without the negative pressures. Drop in groups for ages 6-13 and 13-19, call for up to date times and activities happening that week.
Yellowknife Scouts Website: http://www.ykscouts.ca/Home/tabid/37/Default.aspx 825 Air Cadet Unit in Yellowknife [email protected] 867-669-7296 (Sqn phone)
40 Yellowknife Senior Society #2 5710 50th Ave Email: [email protected] (867) 873-9475 Website: www.yksenior.ca
Highway and Ferry Info
Highways and roads can suddenly close due to forest fires and other hazards. For up-to-date fires and smoke road closures check http://www.nwtfire.com/cms/.
The NWT government maintains several ferry crossings within the NWT. Ferries operate during the warm weather months and during the winter, an ice road is maintained to cross the river. The Department of Transportation imposes temporary weight restrictions and possible ice road closures for short periods during the spring and winter.
There is now a bridge over the Mackenzie River so the river is now available to cross all year.
For up-to-date highway and ferry info call toll free 1(800) 661-0750 or visit www.dot.gov.nt.ca
Hunting (Big Game)
GNWT regulations require a residency period of two years before being eligible for a big game hunting licence. Date of residency is determined by the start of health care coverage in the NWT. http://www.enr.gov.nt.ca
Insurance
Arctic Insurance Brokers (867) 873-6398 or #104 487 Range Lake Rd (877) 615-5578
Co-operators Insurance 321D Old Airport Rd (867) 873-9522
Norland Insurance Agencies Ltd 5108A 53rd St (867) 765-0858
The Hub 104 -487 Range Lake Rd (867) 873-6389
Internet
Northwestel – internet, cellular, cable & home phone www.nwtel.ca (888) 423-2333 or (867) 873-4903
41 Shaw Direct Roy’s electronics (867) 873-5441 YK Centre 4802 – 50th Ave
Xplornet www.xplornet.com
SSi Micro (867) 669-7500 https://www.ssimicro.com/
Job Search
Careers in the Federal Public Service http://jobs-emplois.gc.ca
Edge YK edgeyk.com/jobsnorth
Government of the Northwest Territories http://www.hr.gov.nt.ca/employment/ careers.hr.gov.nt.ca
Northern News Services www.nnsl.com
Job Bank http://www.jobbank.gc.ca/home-eng.do?lang=eng
Office Compliments 201 – 5204 50th Ave (867) 920-4624 http://www.offcomp.ca/ Holds workshops on resume writing, work processor, managing conflict, excel and many more
Legion
Branch 164 of the Royal Canadian Legion (Vincent Massy Branch) is located on Franklin Avenue at 48th Street. The main number is (867) 873-5566.
Library
The library is located on the 2nd floor of the Centre Square Mall (5022 – 49th St). Membership is free and your computer-readable library card permits you to use any library within the NWT Public Library system. All that is required to be issued a card is proper identification, which contains your current Yellowknife address.
The library offers an impressive selection of fiction, non-fiction and reference books that are being constantly upgraded, as well as audio and visual.
For information on hours and services go to: http://www.yellowknife.ca/en/living- here/public-library.asp
42 Newspapers
Northern News Services www.nnsl.com - News North comes out every Monday and covers the NWT and Nunavut. - The Yellowknifer is published on Wednesdays and Friday.
Northern Arts & Cultural Centre Also known as “NACC”, the centre is located in École Sir John Franklin High School. The centre hold concerts and plays ranging from world class performances to local performers and school musicals. www.naccnt.ca 4701-52nd Ave (867) 766-6101
Northwest Territories Teacher’s Association 5018- 48th street (867) 873-8501 Email: [email protected] Website: www.nwtta.nt.ca Negotiating/administrating collective agreement. Promoting continuing education of members. Substitute Teaching: Even if you do not have a teaching degree you can still get plenty of work as a Sub Generally you will have to sub for a bit before you get a full time position
Passports and Other Federal Services
Visit the Greenstone Building at 5101 – 50th Avenue for most federal government services. To avoid delays due to incomplete or improper applications agents will look over your passport application with you prior to sending it off. You can also apply for federal programs at this location.
Passport photos can be taken at: Shoppers Drug Mart - 4911 49th Street (867) 873-4055 The Yellowknifer - 5108 50th St (867) 873-4031
Places of Worship
We have a Padre posted to Yellowknife (867) 873-0700 ext: 6011. As well, there are a wide variety of Chaplain Services and Churches in the area supporting most religious denominations.
Calvary Community Church 5502 – 50 th Avenue (867) 873-5848 [email protected] www.cccyellowknife.ca
Central Arctic Baptist Church 120, 314 Old Airport Road (867) 669-6367
43 [email protected] www.centralarcticbaptistchurch.com
Cornerstone Pentecostal Church 118 Haener Drive (867) 873-4590 [email protected] www.ykpentecostal.org
Glad Tidings Church 480 Range Lake Rd (867) 873-8449 [email protected]
Holy Family Lutheran Church Chapel, Northern United Place (867) 873-8449 [email protected]
Holy Trinity Anglican Church 4909-52 nd Street (867) 873-5949 [email protected]
Islamic Centre of Yellowknife 4100 Franklin Avenue (867) 688-1175 [email protected]
Jehovah’s Witnesses (867) 873-8854
Salvation Army 4925 – 45 th Street (867) 920-4673 [email protected]
Seventh Day Adventist Church 5008 Forrest Dr. (867) 873-6767 [email protected] http://www.yellowknifeadventist.ca/
St. Patrick’s Roman Catholic Church 5206-52 nd Street (867) 873-4880 [email protected] http://www.stpatrickchurchyk.com/
Yellowknife Church of Christ 516 Range Lake Road (867) 873-3875 [email protected] www.ykcofc.ca
44 Yellowknife First Assembly Full Gospel Church (867) 873-3233 26A Melville Drive, Kam Lake
Yellowknife United Church 5403-50 th Avenue (867) 873-6291 [email protected] www.yellowknifeunitedchurch.ca
Yellowknife Vineyard Church 4701 Franklin Avenue (867) 920-2446 [email protected] www.ykvineyard.ca
The Church of Jesus Christ of Latter-day Saints 5016 52nd Street (867)873-3045
Programming:
There are many programs available around the city for toddlers up to seniors. Programs fill up fast so keep an eye out for the recreation guide put out by the city available here online: http://www.yellowknife.ca/en/getting-active/recreation-guide.asp
There are also a variety of drop in programs that are put on by the city that can be found at: http://www.yellowknife.ca/en/getting-active/drop-in-programs.asp
Post Offices
Mail service is by community mailboxes. Application for a mailbox is done through the main post office downtown. Personnel intended on retaining a Post Office Box must apply at the main post office branch.
Canada Post 4902 – 50th Ave (867) 873-2500
Shopper’s Drug Mart 4911 – 49th St. (867) 873-4055
PSP Community Recreation Association Membership is available for a monthly fee of $30 per family and $15 per single member. The benefits associated with the card are as follows:
Full Membership to the community fitness facility Yellowknife Racquet Club (www.ykracquetclub.com). Access to City of Yellowknife Recreational facilities including the Ruth Inch Memorial Pool, Field house running track and public ice skating available at the Multiplex arena (www.yellowknife.ca).
45 Recreation rental equipment including motor boats, kayaks, canoes, camping equipment, snowshoes and also cross country skis available through Overlander Sports Access to wellness classes in the community such as Taiga Yoga Centre (www.taigayoga.com) at a cost of $10.00 per class Movie Passes for $7.50 (www.movies.yk.com) (Available at the MFRC, at PSP in Joe Tobie, and JTFN HQ) Festivals Discount Passes such as Folk on the Rocks, July Music Festival Special recreational events throughout the year West Edmonton Mall Choice tickets for $20.00 For more information on memberships, movie tickets and rentals contact Tina Schauerte at (867) 873-0700 ext. 6868.
TIP: Pleasure craft license certificate and operator certificate is mandatory to rent a boat from PSP
Realtors
Century 21 11, 480a Range Lake Rd (867) 873-9800 www.century21yk.ca
Coldwell Banker (867) 669-2100 4917 48th St
Property Guys (867) 765-8322 or [email protected] (867) 446-8322
Recycling
The municipality does not provide curb side recycling in Yellowknife. The Bottle Shop, on Old Airport Road near the airport, accepts and returns deposits paid on liquor and wine bottles, beer bottles and cans, as well as juice boxes, pop bottles and cans ((867) 873-4449). The City provides recycle bins at several public locations around town see www.yellowknife.ca for locations and recycling information.
Go Green
Go Green is another recycling option in Yellowknife where someone will come and pick up your recycling for you. Check out their facebook page https://www.facebook.com/gogreenyk
46 Rental Agencies
Triton Property Management and Maintenance Services (867) 444-9662 www.tritonyk.com
YKD Property Management Ltd (867) 873-1038 or www.ykdpropertymanagement.com (867) 669-9785
Midwest Property Management (867) 873-8023 www.rentmidwest.com
Northview Apartment REIT www.northviewriet.com/apartments/cities/yellowknife
Yellowknife Rent Board www.rentboard.ca/rentals/index.aspx?locid=3775
School Bus Passes
Around mid-August watch for ads in the local paper for details on when the passes will be available (usually one or two weeks before school starts). The child needs to be present as a photo is required. Hours of operation are 10 am to 4 pm. Pass prices are listed on the website. For more information see: www.yk1.nt.ca.
Second Hand Clothes, Household Items, Books, etc.
St. Patrick’s Flea Market (867) 920-4961 - is held most weeks at the Parish Hall (52nd & 52nd)
The Salvation Army Thrift Store (867) 766-2942 4705 – 50th Ave
Dan’s Place 2nd Hand store Centre Square Mall (867) 688-1508
YK Trader www.yktrader.com Looking for used appliances, furniture, houses, vehicles, toys, community events, etc… The YK Trader has it all.
YK Children’s Thrift Sale
The YK Children’s Thrift Sale is a place where families can buy or sell gently used children’s items for a great price. The sale occurs twice per year in the fall and spring. The sale is organized by a small but dedicated group of military family members with assistance by the MFRC, PSP and DND.
The thrift sale provides a service to all families in Yellowknife and the proceeds of registration goes directly to the MFRC to support military families. The Committee is always 47 looking for new members to assist with the sale and keep it going. For more information about volunteering, please contact [email protected]
TIP: There are many Facebook groups for buy, sell and trade including: Yellowknife Mom to Mom (infant and Children’s Items Buy/Sell/Swap) Also Yellowknife Classifieds.
Shopping
Yellowknife offers an excellent array of Inuit and Dene arts and crafts at more than half a dozen great boutiques. Each has a specialty: fine art, sculpture, Dene crafts and other Northern items. National chains such as ‘Wal-Mart’ and ‘Canadian Tire’ have outlets in Yellowknife and national pricing policies ensure prices are kept competitive with stores in the South.
The Brick 312 Old Airport Rd (867) 765-0605
Canadian Tire 328 Old Airport Rd (867) 873-2403
Centre Square Shopping Centre 5022 49th St (867) 873-9802
Home Building Centre 332 – 334 Old Airport Rd (867) 669-9945
Mark’s Work Wearhouse 307 Airport Rd (867) 669-9267
Overlander Sports Corner of 50th St & 51st Ave (867) 873-2474
Quality Furniture 4610 50th Ave (867) 873-2004
Wal-Mart 313 Old Airport Rd (867) 873-4545
YK Centre 4190 50th Ave (867) 873-4085
48 Statutory Holidays, March Break and Summer Camps
You should note that CAF members are required to work on National Aboriginal Day which occurs each year on June 21st. Although Canada Day and Remembrance Day are both statutory holidays CAF members are often required to parade on one or both of these days. Daycare centres and day homes are closed during these holidays therefore making alternate arrangements are sometimes necessary. Also note that the NWT does not observe Family Day.
March break is scheduled for 2 weeks, often but not always the last two weeks of March, during this time schools are closed in Yellowknife. To note: City run March break programs are offered only to children 7+ years of age but fill up fast. There is a lack of child care for children under 7 years of age during this time. Planning ahead for child care coverage is crucial. Plan ahead, check with your child’s day care to see if they are open during march break and make sure you have annual leave to take off if needed.
There are several summer camps offered throughout the summer however almost all camps are offered to children starting at 5 years of age. There is only one camp offering services to children under 5 years of age however they book up very quickly. Also be aware that some daycare/home providers follow the school calendar of close for a week or two during the summer therefore planning ahead will make your life less stressful.
It is a good idea to start looking in to summer camps around the end of May. Camps fill up very fast and it can be hard to get your child in. Contact the MFRC information and referral coordinator for a list of up coming Summer camps or check these other resources for camps: The city of Yellowknife - http://www.yellowknife.ca Montessori Society - http://www.ykmontessori.ca/programs/summer-camp/ NWT Soccer - http://www.nwtkicks.ca/ Great Slave Animal Hospital - http://www.gsah.ca/en/summer_camp_program.html Yellowknife Tennis - http://www.yellowknifetennis.com/page.aspx?page_id=22 Yellowknife Gymnastics Club - https://yellowknifegymnastics.com/
Swimming & Skating
Swim times, lessons, pool rentals, skate times and outdoor rinks are offered through the City www.yellowknife.ca. Yellowknife also has a speed skating club that offers lessons and rentals http://www.nwtspeedskating.ca/.
Traffic
The speed limit in town is 45 kph and 30 kph in school zones which is in effect 24/7 365 days of the year. Meter violations (by-law) can be paid at City Hall, located at 4807 – 52nd Street.
49 Utilities
Northland Utilities 481 Range Lake Rd (867) 873-4865
Northwest Territories Power 48 – 5014 49th St (867) 669-3300
Midnight Petroleum (867) 873-6211
Bassett Petroleum (867) 873-8500
Superior Propane (867) 873-5551
Places to See
Adventure Canoeing - http://spectacularnwt.com/operator/1212/narwal-northern- adventures
Camping – http://www.iti.gov.nt.ca/tourismparks/parks/
Cross-Country Skiing - http://www.skiyellowknife.com/ or (867) 669-9754.
Cruise the Harbour and Yellowknife Bay - http://spectacularnwt.com/operator/222/yellowknife-outdoor-adventures
Dene Lifestyles - http://visityellowknife.com/
Drive the Ingram Trail - Our highway to summer adventure leads out past a dozen lakeside campgrounds, rivers and great scenery. There's boating, picnicking, hiking and fishing.
Dog Sledding - http://spectacularnwt.com/operator/777/aurora-village
Golfing - http://www.visityellowknife.com/member-information/yellowknife-golf-club-0
My Backyard Tours - http://mybackyardtours.com/
Northern Lights - http://spectacularnwt.com/operator/777/aurora-village
Prince of Wales Northern Heritage Centre - www.pwnhc.learnnet.nt.ca or (867) 873- 7551 or visit at 4750 – 48th Street.
Snowmobiling - http://spectacularnwt.com/operator/777/aurora-village
Tour the Capital City – Drive yourself or for a fascinating trip in and around the Yellowknife area. http://spectacularnwt.com/operator/222/yellowknife-outdoor- adventures
Tours by Bush Plane - http://spectacularnwt.com/operator/531/south-nahanni- outfitters-ltd 50
Visit the Legislative Assembly – www.assembly.gov.nt.ca or (867) 669-0976 or visit 5018 – 47th Street.
Walk Historic Old Town - Some of Yellowknife's original buildings still stand and many more have been added to the Old Town Yellowknife scene. Walk this historic area and stop to dine at the original ‘Wildcat Café’ - known for its northern cuisine and friendly atmosphere. Climb to the Bush Pilot Monument for a 360-degree view of the city and Yellowknife Bay. Walking tour maps can be found at the Northern Frontier Visitors Centre. You can also download the app at Yellowknife Old town Soundwalk.
TIP: You can get a free three day visitor parking pass from the Northern Frontier Visitors Centre 4807 49 St, (867) 873-4262. Perfect for on your HHT
Sports and Recreation
Yellowknife offers an endless variety of sports and recreation opportunities and facilities. Regardless of the season, there is something to do all the time. With the long days in the summer, baseball in all its forms is very popular. There are several leagues with varying levels of play. Hockey, broomball and curling are very popular in the winter.
For the outdoor enthusiasts, the Rec Association at JTFN has canoes, kayaks and stand up paddle boards for use by JTFN personnel, on a first-come, first-served basis and based on how frequently you use the equipment. There are also gasoline ice augers for the avid ice fisherman, komatiks, snow coaches (enclosed toboggan for children), and snowmobile trailers (hold two snowmobiles each). Listed below are some of the leisure facilities available in the city.
Multiplex - The Multiplex hosts two ice rinks for hockey, speed skating and general skating. There is also a gymnastics area as well as a gymnasium. http://www.yellowknife.ca/en/getting-active/Multiplex.asp 41 Kam Lake Road (867) 920-5616
Ruth Inch Memorial Pool - Opened in 1988, the pool is open seven days a week from 0600 to 2300 with a varying schedule available at the pool. http://www.yellowknife.ca/en/getting-active/Ruth-Inch-Memorial-Pool.asp 6002 Franklin Ave (867) 920-5682
The Racquet Club - The Racquet Club offers its members; weight equipment, a large selection of free weights, a great selection of cardio equipment, spin bikes and classes, and a vast selection of fitness classes each week. It also has an outdoor hot tub, dry saunas (men and women), league play, tournaments, clinics, Personal trainers, 20+ certified fitness staff, Level 3 Certified Squash Coach, social events and more.....No racquet ball - only squash. The Club is very kid friendly and puts on Junior squash programs on a regular basis. www.ykracquetclub.com 4002 – 49th Ave (867) 920-2224
51 Yellowknife Fieldhouse - This facility offers two indoor soccer pitches, a 240 meter indoor running track and a pre-school play area. It is open 7 days a week. - http://www.yellowknife.ca/en/getting-active/Fieldhouse.asp 45 Cam Lake Road (867) 669-3457
Yellowknife Climbing Club - An indoor bouldering gym where climbers can develop the skills and strengths. There is instruction of skills, safety, and environmental respect; and, social support and connections for YK climbers. 113 Kam Lake Road, in the Yellowknife Guild of Arts and Crafts Building. Enter through the right (west) side door and walk down the stairs to your left.
Yellowknife Curling Club – The rink is located next to the pool and has 8 sheets of artificial ice. There are programs for 6-10, 20 and under and adults. http://www.yellowknifecurling.com/ (867) 873-4805
YK Community Arena – The arena is available for both hockey & skating. http://www.yellowknife.ca/en/getting-active/Yellowknife-Community-Arena.asp 6004 Franklin Ave (867) 669-8861
Helpful Links
Astronomy in Yellowknife www.astronomynorth.com
City of Yellowknife www.yellowknife.ca
CAF Community Gateway http://www.cfcommunitygateway.com
CJCD –Moose Fm Radio (local news stories) http://cjcd.moosefm.com/
Department of Transportation www.dot.gov.nt.ca
Education Culture & Employment www.ece.gov.nt.ca
Folk on the Rocks (summer music festival) www.folkontherocks.com
GNWT home page www.gov.nt.ca
Health & Social Services www.hss.gov.nt.ca
JTFN Yellowknife www.forces.gc.ca
52
Look North www.looknorth.ca
Northern Arts & Cultural Centre (NACC) www.naccnt.ca
NWT Literacy Council www.nwt.literacy.ca
NWT Tourism www.nwttravel.nt.ca www.spectacularnwt.com
Stanton Regional Health Board http://www.stha.hss.gov.nt.ca/
Western Arctic Moving Pictures (WAMP) www.wamp.ca
Yellowknife Guild of Arts and Crafts www.ykguild.wordpress.com
Annexes:
A : Government Housing in the North
B : Application for Department of National Defence (DND) Residential Housing Unit
C : Acceptance of Offer for DND Housing
D : Pictures of Housing
E : Canadian Forces Housing Agnecy Calculation of Housing Household Income
F : 90 Day Health Care Application Waiver
53 Annex A 1045-1 (CO) February 2014
GOVERNMENT HOUSING IN THE NORTH
1. Housing in Yellowknife works different from military bases across Canada in that the housing is owned/leased by PSPC and members go through CFHA to rent. The rent is in accordance with fair market values but both rent and utilities are subsidized by CFHA so members do not pay full price for either. Rents vary depending on the square footage and location of the units. The estimated prices for units range from (rent + utilities):
a. 1 bedroom unit - $1,150
b. 2 bedroom unit - $1,300 - $1,400
c. 3 bedroom (row) - $1,700 – $2,000
d. 3 bedroom (duplex) - $2,000
e. 3 bedroom (detached) - $2,100 - $2,600
f. 4 bedroom (row) - $1,900 - $2,100
g. 4 bedroom (detached) - $2,300 - $2,900
2. Housing is not in the Canadian Armed Forces’ realm of control and as such CAF members may be subjected to the following:
a. An annual rent increase of up to $100/month to keep in line with local fair market value;
b. The availability of local contractors to complete repairs on the units may result in longer periods from when the work is requested to when the work is completed;
c. Limited parking in the row housing units (a single parking space);
d. Limited storage in units (most have no basements and very few have garages); and
e. PSPC has the right to enter your unit, with 24 hours’ notice, for inspections or for ongoing renovations. Emergency Entrance – A duly authorized officer of PSPC may, from time to time, be required to enter a unit for emergency reasons without prior notification (i.e. fire, pipes bursting, etc.); such access shall not be denied.
54 A 1/2 3. To compensate for the higher cost of living in the North, members receive an isolation allowance which is a combination of Environmental Allowance (EA), Living Cost Differential (LCD), Shelter Cost Differential (SCD) and Fuel & Utilities Differential (FUD). Note: FUD is only for members who live outside of government housing. Rough estimate of the allowances members receive are based on whether they live in govt housing or on the economy and if you they accompanied or unaccompanied:
In Govt Housing On Local Economy Member Accompanied $1,581 $2,155.58
Member Unaccompanied $949 $1,548.75
Married Service Couple $823.50 $1,110.79 (MSC) w/o dependants
MSC with dependants – $955.50 $1,242.79 Member accompanied MSC with dependants – $823.50 $1,110.79 Member unaccompanied
4. The window for reserving government housing is 45 days prior to your Change of Strength (COS) date. If you come on your House Hunting Trip (HHT) more than 45 days prior to your COS date then the government housing you look at may not necessarily be the one you pick. For this reason we recommend that members come on their HHT no more than 45 days prior to their COS date.
5. For members requesting Long Term Storage of HG&E that will not fit in govt housing, the request will have to be made through IRP prior to coming to Yellowknife.
6. If you have any questions on housing, please contact the CFHA Housing Representative at 1-867-873-0700 extension 6719 or CSN 766-6719.
8. All members of Team North stand ready to assist in any way we can to ensure postings are as smooth as can be for all members posted in.
55 Annex B
56 Annex C:
Acceptance of Offer for DND Housing
The applicant is required to provide written confirmation of acceptance of offer to CFHA within 72 hours of receipt. If no acceptance is received, the offer will be withdrawn. Upon acceptance, and prior to taking possession of DND housing:
• a 30 day written notice is required to cancel acceptance. If not, charges equivalent to 30 day’s shelter charge will apply unless the cancellation is due to an operational requirement;
• if the offer is accepted, shelter charges commence on the agreed date of occupancy;
• acceptance of this accommodation lifts the restriction on movement of the member's dependants and HG&E;
• a minimum of 60 days occupancy is required once the applicant takes possession of a housing unit. If an occupant decides to leave earlier, a minimum of 60 days charge will apply;
• the occupant of record shall, when operationally feasible, provide CFHA written notice of intent to vacate 30 day’s in advance of the date he/she expects to vacate the accommodation;
• occupant of record shall obtain and maintain personal property and liability insurance, which may be reviewed annually by CFHA; and
• prior to keys being issued, the applicant must sign the “Conditions of Occupancy” agreement.
57 Annex D :
Military Family Resource Centre, 5124 – 54 Street Yellowknife
58
Yellowknife Housing (Duplex, Kitchen view) 3-Bedroom Duplex with Basement Main Floor – Kitchen, Dining room, Living room and entrance Second Floor – 3 Bedrooms and Bathroom
59
Rat Lake Housing – 35 Rycon Drive, Yellowknife Multi-level unit that includes 1 Full and 1 Half bath, 3 Bedrooms, Kitchen, Living Room, Dining Room and Storage (no basement)
60
Forrest Park - on Lanky Court, Yellowknife 2 Floors with 3/4 Bedrooms Main floor – Entrance, laundry/storage room, kitchen, half bath, living room and dining room (no basement) Second Floor – 3 Bedrooms 16 X 10, 10 X 10, 10 X 8, Bathroom and storage
61
Sissons Court, Yellowknife 2 Floors (no basement), 3 Bedrooms Main floor – Entrance, Living room, dining room, laundry/storage room, Kitchen and furnace room Second floor – Bathroom, 3 Bedrooms 12 X 18, 8 X 10, 8 X 10, 2 Storage rooms, Linen closet. Also some are 4-bedrooms (4 bedrooms not all box springs can be transported upstairs)
62 Annex E
63 Annex F
64