2014-20152014-2015

www.amchamaz.org

TABLE OF CONTENTS

YEAR AT A GLANCE 2

MESSAGE FROM THE PRESIDENT 4

AMCHAM STRUCTURE 6

MEMBERSHIP 8

CHARITY 15

FINANCIAL STATEMENTS 16

COMMITTEES 20

PROJECTS 28

GOVERNMENT RELATIONS 31

INTERNATIONAL RELATIONS 34

EVENTS 36

IMPACT AZERBAIJAN 44

M2M & M2M+ DISCOUNT PROGRAMS 46

INTERNSHIP 49

MEMBERSHIP LIST 50

E-AMCHAM 63

1 YEAR ATAT A GLANCE MAR MAY NOV APR JUN OCT DEC JAN SEP JUL FEB • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Banking, Finance&InsuranceCommitteeMeeting Labor/Human ResourcesCommitteeMeeting ICT Conferenceworkinggroupmeeting group “E-Government in Action Conference”working Meeting Travel, Hospitalityand Tourism Committee AmCham Tax &CustomsCommittee Meeting CSR Committeemeeting Gary Schoeniger Seminar on"RedefiningEntrepreneruship" by AmCham DecemberMembers'Luncheon Tax4th AmChamAnnual Conference Workshop for Young HRprofessionals Customs CommitteesMeeting Joint Banking,Finance&Insuranceand Tax & AmCham OctoberHRCommitteeMeeting AmCham Autumn ProjectManagement AmCham &DeloitteBacktoBusinessCocktail 2014 ICT Conference contracts' e-registration Seminar onPracticalaspectsofemployment AmCham SummerMarketingSeminar Meeting Healthcare andMedicalInsuranceCommittee Business-After-Hours cocktail AmCham andPASHA BankSummer Working GrouponEducation AmCham Trade MissiontotheWestern Regions Customs CommitteesMeeting Joint Banking,Finance&Insuranceand Tax & HR CommitteeMeeting CEOs Breakfast ICT CommitteeMeeting HR CommitteeMeeting AmCham Members'Luncheon 2014 2 • • • • • • • • • • • • • • • • • • • • • • • • • • • Tax&Customs CommitteeMeeting Committee Meeting AmCham MarchBankingFinance&Insurance Annual General Assembly 2014 Monthly MembersLuncheon: AmCham CEO BreakfastatHilton AmCham JanuaryMembers'Luncheon&Fair AmCham ICT CommitteeMeeting Training on"SalaryManagement” HR CommitteeMeeting CSR CommitteeOctoberMeeting AmCham OctoberMembers'Luncheon Session onCyberCrimeandBankFraud Canadian Trade Missionto Azerbaijan AmCham SeptemberMembers'Luncheon Seminar Employee SalarySurvey Workshop on AmCham 2014National Roundtable onCaucasus Transit Corridor CSR JuneCommitteeMeeting 19th Annual USIndependenceDayPicnic AmCham JuneMembers'Luncheon Tax &CustomsCommitteesMeeting June jointBanking,Finance&Insuranceand CEO Breakfast Business-after-hours SummerParty AmCham MayMembers'Luncheon CSR CommitteeMeeting AmCham MayBoardMeeting New BusinessOpportunitiesinKazakhstan AmCham April Members'Luncheon Tax&Customs CommitteeMeeting www.amchamaz.org 2015

• CSR Committee January Meeting • AmCham Joint ICT and Tax & Customs JAN • AmCham January Members` Luncheon Committees Meeting

• AmCham 2014 CSR Excellence Award AmCham Annual General Assembly 2015 FEB • AmCham BFI Committee February Meeting • AmCham Healthcare&Medical Insurance • CEO Breakfast Committee February Meeting • February Monthly Members Luncheon: YEAR AT A GLANCE A YEAR AT

• AmCham Tax and Customs Committee March • Banking, Finance and Insurance Committee MAR Meeting Meeting • CEO Breakfast • AmCham Members` March Luncheon

• AmCham, Aquavita and Nar Mobile Spring • CSR Committee April Meeting APR Cocktail • T&C and HR Joint April Committee Meeting • HMI Committee April Meeting • AmCham Members` April Luncheon

• AmCham Black and White Ball • AmCham Joint T&C and BFI Committee MAY • BFI and CSR Joint Committee May Meeting Meeting • HR Committee's May Meeting • 6)May CEO Breakfast • Azerbaijan Job Fair Project • 7)AmCham Members` May Luncheon

• AmCham HMI Committee's June Meeting • AmCham HMI Committee's June Meeting JUN • AmCham HMI Committee's June Meeting

• AmCham Summer Closeout Luncheon JUL

• AmCham HMİ Committee Meeting • AmCham & Deloitte Back 2 Business Cocktail SEP • AmCham THT Committee Meeting • AmCham T&C Committee Meeting • AmCham Members` September Luncheon • AmCham CSR Committee Meeting

• Young HR Workshop • AmCham and USACC webinar: U.S visas for OCT • AmCham CSR Excellence Award Ceremony foreign entrepreneurs • AmCham Members` October Luncheon

• AmCham Tax and Customs Committee • AmCham Banking, Finance and Insurance NOV Meeting Committee's November Meeting • AmCham Member's Thematic CEO Breakfast • AmCham Travel, Hospitality and Tourism • Young HR Workshop Committee's November Meeting • AmCham Members November Luncheon

• AmCham CSR Committee Meeting Conference by AmCham and Pasha Bank DEC • AmCham T&C Committee's December • AmCham Membership Loyalty Appreciation Meeting Cocktail • AmCham and IE joint Venture Day • AmCham ICT Committee's December • AmCham Health and Medical Insurance Meeting Committee Meeting • Tax and Customs Committee's Working Group • AmCham Human Resources Committe's Meeting December Meeting • WEBINAR: "How to Get a U.S. Franchise • Stimulation of Non-Oil Export Practical Across the Borders"

3 MESSAGE FROMYEAR THE A TPRESIDENT A GLANCE activities, AmCham hasissuedseveralpositionpa Continued engaginginadvocacyandpublicpolicy largest andimportantfirmsin Azerbaijan. and Azerbaijani companies, including many of the ment officials, number of business mixers, includ workshops withparticipationofrelevantGovern CEO breakfasts,over50committeemeetingsand included 18MonthlyMembers’ Luncheons,7 in type,formatandtargetaudiencetheseevents ized and co-organized over 212 events. Varied Over thepasttwoyears, AmCham haveorgan well as exploring exporting potential of Azerbaijan. sentatives todiscusssituationinthemarketas repre industry and institutions financial traders, non-oil export,whichbroughttogetherregional organized practicalconferenceonstimulationof lowing thecurrenttrendsinmarket, AmCham other stateagencies.In2015,analysingandfol Committee on Property Issues and number of dressed totheMinistryofEconomy, theState Member enquirieshavebeenraisedandad mentation offutureprojects. tection FundandtheMinistryofEducationonimple of Labor and Social Protection, the State Social Pro of Azerbaijan, the Cabinet of Ministers, the Ministry other stateagenciessuchastheNational Assembly customs procedures. AmCham alsopartnerswith of simplification on Committee Customs State and lic of Azerbaijan on regulation of medicine prices meeting withthe Tariff (price)CounciloftheRepub of engagementtheMinistry Taxes, roundtable Conferences organizedwithunprecedentedlevel tation of2ndICT Conferenceandtwo Annual Tax government alsoincludedsuccessfulimplemen with collaboration of highlights significant Our year. different lawsthathavebeenunderdeliberationthis sions onimplementationofpracticalmechanisms discus continuous raising while impact significant law onSecuritiesMarket. These papershavemade tisement, ontheLawE-trade,and the draft pers onimportantissuesasthedraftlaw Adver Black &WhiteBallwithover500 peopleinattend with over 2247 (2014 and 2015) and 10th Annual signature socialevents:Independence DayPicnic Back-to-business cocktails-and, ofcourse,two ing USACC Trade Mission,End-of-seasonand Azerbaijan. We havecon ductive yearsfor AmCham 2014-2015 hasbeenpro of 273 leading international membership nowconsists variety ofouractivities.Our the membershipand by increasingthesizeof tinued to develop further ------4 Our specialprideofthepasttwoyearsarecol with USEmbassy, launchedin2013. within theframeworkofVisa FacilitationProgram (without personalappearanceattheEmbassy) sas underspecialInterviewWaiver PilotProgram AmCham Membercompanies received B1/B2 vi assistance, In2014-2015over87employeesof separate case followedby individual and targeted member enquiries which were taken in each as a AmCham has also covered more than 100 various Survey Inflation and Member2Member Discount Program and etc. Quarterly companies, ticipating tional Employee Salary Survey with over 100 par online communicationnetwork,biggesteverNa facilitation, marketresearchservice,e-Amcham provided tomembersaswelldedicated meeting We have continued expanding Amcham services remarkable achievementsfortheseyears. ness andsocialsceneofBakuisoneourmost and popularityofeventsinincreasinglybusybusi ance. Maintainingandgrowingnumber, quality AmCham Azerbaijan Ilgar Veliyev, President creasing thissuccessnextyear, togetherwith you! in Azerbaijan. We look forwardtosustainingandin and excitingforthe American ChamberofCommerce Overall, 2014-2015haveindeedbeensuccessful employment exploring opportunities among AmCham members. for fields all from students AmCham member companies and more than 300 Education. In2015thisprojectbroughttogether39 ed by AmCham andBAT togetherwithMinistryof implement “project, Fair Job “Azerbaijan ever first they work in and for. Another great initiative was the and communicateveryclosewiththecommunities today ismanagingitsimpacton Azerbaijani society ed asmostoutstanding,signalus,thatthebusiness Azerbaijani businesses,whichhavebeennominat tainability projects, implemented by responsible means building sustainable future. CSR and Sus ing responsiblecorporationtodayforbusinesses Be tomorrow. stronger be to profits its increase to that day-to-dayactivityofeverybusinesstodayis mented by AmCham members. We all understand success of winning innovative CSR projects imple Social Responsibilityaswelltocelebratethe Government of Azerbaijan indevelopingCorporate Award in2014wasaimedtoincreasesupportthe cies. Launchof Annual AmCham CSRExcellence and supported by business circles and State Agen laboration initiatives,developedbytheChamber ------www.amchamaz.org

With over 290 companies, AmCham represents 80% of all foreign investment to Azerbaijan

The American Chamber of Commerce in Azerbaijan (hereinafter AmCham) is a private, non-profit business association supporting the interests of our member businesses while promoting a healthy, open and productive business climate in Azerbaijan. Established in 1996, AmCham has over 290 members and associates active in every sector of the Azerbaijani economy. We represent 80% of all foreign, as well as a significant portion of local investment in Azerbaijan. Am- INTRODUCTION Cham’s committees covering seven different sectors provide a space for business leaders with similar interests to share best practices and discuss ideas and issues relevant to their subject of business. What is AmCham? • Founded in 1996 • Over 290 significant member businesses • 80% of total foreign investment • Primary voice of business community • Promoting American, Azerbaijani and multi-national companies • Access to global networks in business through AmChams worldwid • High level of professional experience and expertise • Broad sectorial representation in Energy, Banking, ICT, Legislative/ Financial Consulting, Professional Services, Education, Real Estate Development, Health, Transportation, Travel and Production fields • Advocate for an optimal business climate for both foreign and local companies operating in Azerbaijan • Timely knowledge exchange on recent developments concerning finance and policy among its members

5 AMCHAMYEAR A TSTRUCTURE A GLANCE Deputy Director Zaur Kerimov Executive Director AmCham Azerbaijan Nargiz Nasrullayeva-Muduroglu President & YoungErnst Ilgar Veliyev Human Resources Leyla Maharramova Corporate SocialResponsibility Aynura Piriyeva Board Member GoldenPay Farid Ismayilzada Board Member Baker &McKenzie Gunduz Karimov Legal andPolicyOfficer Orkhan Jafarli Board Member Deloitte & Touche LLC. Nuran Kerimov First Vice President Societe Generale Teyba Gouliyeva Banking, FinanceandInsurance Ayten Rustamova Travel, Hospitalityand Tourism Nicholas Rana Executive Director Nargiz Nasrullayeva-Muduroglu 2014 6 Tax &Customs Hasan Guliyev Board Member Azerfon Kent McNeley Board Member KPMG Azerbaijan Vugar Aliyev Board Member Chevron Eric Walker ICT Tural Hajiyev Member ServicesSpecialist Turab Teymurov Board ofDirectors Committee Chairs Board Member US Embassy Dereck Hogan Board Member BP Wilbert Long Healthcare &MedicalInsurance Jeyhun Alibayov Editor-in-Chief Jeyhun Atayev Board Member PwC Azerbaijan Movlan Pashayev AmCham Team www.amchamaz.org

2015 Board of Directors

Ilgar Veliyev Teyba Gouliyeva Eric Walker Dereck Hogan Ernst & Young Societe Generale Chevron US Embassy President First Vice President Board Member Board Member AMCHAM STRUCTURE

Farid Ismayilzada Kent McNeley Movlan Pashayev Natavan Mammadova GoldenPay Azerfon PwC Azerbaijan AmCham Azerbaijan Board Member Board Member Board Member Executive Director

Taleh Kazimov, Nuran Kerimov Vugar Aliyev Wilbert Long Pasha Bank Deloitte & Touche LLC. KPMG Azerbaijan BP Board Member Board Member Board Member Board Member Committee Chairs

Ayten Rustamova Bakhtiyar Aslanbayli Aynura Piriyeva Leyla Maharramova Banking, Finance and Insurance Tax & Customs Corporate Social Responsibility Human Resources

Murad Seyidov Martin Kleinmann Jeyhun Alibayov ICT Travel, Hospitality and Tourism Healthcare & Medical Insurance AmCham Team

Natavan Mammadova Zaur Kerimov Zamira Abbasova Rashid Mammadov Executive Director Deputy Director Member Services officer Legal and Policy Officer

Turana Zamanova Aydan Huseynova Nigar Musayeva Saida Kerimova Financial Officer Member Services specialist Administrative Assistant Administrative Assistant 7 YEARMEMBERSHIP AT A GLANCE A ChancetoShapetheFuture bers’ concernsandcontributetodevelopingsustainablesolutions. We facilitateregularandopendialoguebetweenourmemberskeydecisionmakers,voicemem government bodiesandoftengoontobecomealaw. ber views on issues and problems. Proposals and ideas are compiled and submitted to the relevant sibility (CSR) and Health and Medical Insurance (HMI) as well as through forums for expressing mem Communication Technologies (ICT), Hospitality, Travel and Tourism (HT&T), Corporate Social Respon of Tax andCustoms(T&C),Banking,Finance,Insurance(BFI),HumanResources(HR),Information international companiesin Azerbaijan. Membersrepresenttheircompaniesoncommitteesintheareas cerns ofitsmembersbysuggestingchangestoimprovethebusinessenvironmentforbothlocaland a commoninterestinthemissionofChamber. AmCham sustainsthecollectiveinterestandcon AmCham membershipisavailabletobothmajorcorporationsalongwithsmallbusinessesthatreveal ards inallrelationshipsandtransactions. integrity and respect for the country, observing all locallaws and insisting on the highest ethical stand with executed is mission our in Azerbaijan, influence positive and dynamic a makes organization Our environment. laws andpresentedpracticalrecommendationsforattainingafarmorebeneficial Cham committeeshaveinfluencedbydraftingandamendingcrucial Azerbaijani issues whichensuresaneffective businesshabitatforothers. Till today, Am advocate fortheinterestoftheirenterprisealongwithothersraisingburning While activelyinvolvedat AmCham’s Committeework,companiesraiseand bers. improve thebusinessclimatein Azerbaijan andbyprovidingservicestoourmem Our missionistopromotethebusinessinterestsofourmembersbyworking 8 ------www.amchamaz.org

Why Join?

As a member of AmCham, your company will have access to a vast network of business information and contacts in Azerbaijan as well as valuable information on US businesses across Europe through AmChams in Europe (European Council of American Chambers of Commerce) and the US Chamber of Commerce. AmCham keeps its members up to date on the current situation and latest changes in the legislation as well as general state of business in Azerbaijan. We work to facilitate regular and open MEMBERSHIP dialogue between our members and key decision makers, voice members' concerns and contribute to developing sustainable solutions. AmCham offers extensive and credible connections in the business arena. You can use this network to connect, communicate and stay on top of issues that impact your business. From exclusive, targeted marketing opportunities to special events organization and company promotion AmCham makes our members' needs a priority. It is a good business decision that will add value to your business.

Key member benefit – best networking opportunities in Azerbaijan!

As a member, you are invited to attend a variety of events throughout the year, all planned to help your business develop. These include mixers for networking, luncheons for learning and promoting, charity sponsorships for high profile visibility and social contributions.

AmCham Resources Library includes:

• Annual National Employee Salary Survey • Quarterly Inflation Survey • AmCham Membership Directory • AmCham White Papers • AmCham CSR Guide • AmCham Annual Reports • IMPACT Azerbaijan Quarterly Magazine • “Doing Business in Azerbaijan” guides • Business briefs and tax & legal alerts from the leading consulting firms • Parliamentary Guide

9 YEARMEMBERSHIP AT A GLANCE a greatopportunitytomeettheircurrentandpotentialclients,partners, vendorsandkeycounterparts. have members events the During contributions. social and visibility profile high for sponsorships ing, business develop. These includemixersfornetworking,luncheonslearning,networkingandpromot As amember, youareinvitedtoattendavarietyofeventsthroughouttheyear, allplannedtohelpyour High ProfileSocialEvents on, analyzeandtakeonaslegislatives. reports. We constantlybriefourmembersonallnewlyadoptedlegalactssomeof which weelaborate ing court decisions to identify those that might affectbusiness and gives bi-weekly timely member’s AmCham carefully scrutinizes all laws and regulations passed by the Government of Azerbaijan includ Timely andPreciseLegalUpdates level prices, etc. The CPI can also be used to determine the value of a sum of money from the past at today’s product increases, pay setting households. in private useful by it services find and members AmCham Price Index (CPI) is designed to measure the change in the average level of prices paid for consumer goods Consumer The consumers. expatriate and local for fluctuation price of level the on information AmCham Azerbaijan prepares a quarterly inflation survey aimed at providing our members with reliable Quarterly InflationSurvey a hundreddifferent positions. companies andorganizationsoperatingin Azerbaijan aswellremunerationpackagesformorethan local and foreign leading the by provided benefits and employment of terms in report detailed a gives the countrycontinuingtobeveryusefulforentirebusinesscommunityin Azerbaijan. The survey Conducted for the past thirteen years AmCham National Employee Salary Survey is now the largest in Annual NationalEmployeeSalarySurvey firms. Updates andotherpublications,aswellnewslettersbusinessbriefsfromtheleadingconsulting Survey, Survey,Salary Inflation Legal Annual IMPACTQuarterly and Quarterly Guide CSR Magazine, As amemberyouhavefullaccesstoresourcelibrary, thatincludes AmCham MembershipDirectory, Access toInformationResources as easilyupdatetheircompanyinformation,toprovideothermemberswithaccuratecontacts. Directory choosing companies according to sectors and reaching their contact info in one click, as well special “Membersonly”sectionof AmCham websitememberscanaccessandbrowsetheMembership nies andorganizationswithadescriptionoftheiractivitiesup-to-datecontactinformation.Using Updated constantly, the online membership directory is a complete listing of AmCham member compa Membership Directory and proposepossiblesolutions. jan. AmCham providesaplatformformemberstoshare information,raiseissuesofcommonconcern We advocate for an optimal business climate for both foreign and local companies operating in Azerbai Sharing BestPracticeandPolicyWork needs apriority. Itisagoodbusinessdecisionthatwilladdvaluetoyouroperations. marketing opportunitiestospecialeventsorganizationandcompanypromotionwemakeourmembers’ nect, communicateandstayontopofissuesthatimpactyourbusiness.Fromexclusive,targeted We offer extensiveandcredibleconnectionsinthebusinessarena. You canusethisnetworktocon Business Promotion The USEmbassyoffers twoservicesforprocessing B1/2 Tourism /Businessnon-immigrant visa(NIV) a numberofapplicantshavesuccessfully obtainedtheirvisasvia AmCham Visa FacilitationProgram. menting Visa Facilitation Program according to the MoU signed between parties. During the past year Since 2013, AmCham Azerbaijan togetherwiththeU.SEmbassyin Azerbaijan issuccessfullyimple Visa FacilitationProgram 10 ------www.amchamaz.org

applications of employees and accompanying family members of companies who are Full Members (not Associate) in AmCham. The first service is an “AmCham Member Interview Day.” Four (4) times a year - approximately every quarter (or more frequently if both sides agree) - the Consular Section will close for regular NIV interviews and only hold interviews for applicants (and their accompanying family members) employed by AmCham member companies. The second service is an “AmCham Member Drop-box Visa Renewal Service.” AmCham may collect and submit to the Embassy visa application packets of employees (and accompanying family members) of companies holding Full Membership in AmCham who meet the requirements for visa renewal. This service is permitted under the Interview MEMBERSHIP Waiver Pilot Program (IWPP) set by the Bureau of Consular Affairs and such renewals will follow those requirements and regulations. To view the requirements and process flow please visit our website: www.amchamaz.org

Member Inquires As a member of AmCham Azerbaijan, you can fully experience the benefits of meeting facilitation (incl. Government officials) and customized market information services that we provide. Upon receiving a request from a member company we provide our support to arrange meetings with the second party including government officials. Moreover a member can use our customized market information service that we provide by collecting and handling all the data that is of inquirer’s interest.

We addressed over 250 individual member inquires during 2014-2015 highlighted in the middle. Promotional & Sponsorship Opportunities AmCham members collectively represent a desirable target market for a variety of goods and services. With many different types of events taking place throughout the year, we provide numerous opportunities to make sure your company gets noticed at events, in publications, online and during AmCham promotions.

Constant Dialogue with the Government of Azerbaijan AmCham’s committees contribute to the process of amending a number of key Azerbaijani laws, ultimately achieving a more conducive environment in which to do business.

Working on these committees gives your company the opportunity to make a real contribution to the future of business in Azerbaijan. We work to facilitate regular and open dialogue between our members and key decision makers, voice members’ concerns and contribute to developing sustainable solutions

11 YEARMEMBERSHIP AT A GLANCE maintain affiliation withaffiliation maintain and Member AmCham require eligibility our meet to continue must Associates vote of the Board of Directors and paying the first year’s fee for the candidate’s category of affiliation. To ation with AmCham is accepted as either a Member or Associate upon receiving an affirmative majority be attached to the application. A candidate meeting the objective and subjective requirements for affili org. Company registration certificate issued either by Ministry of Taxes or the Ministry of Justice should by theBoardofDirectors.Membershipapplicationsareavailableonourwebsiteatwww.amchamaz. To apply for affiliation with AmCham, a candidate must submit an online application in the form adopted of Directors. The Annual Feeis AZN 1500. National EmployeeSalarySurvey. Associates, however, arenotentitledtovoteorserveonourBoard the Annual in participate and Survey Inflation Quarterly and Directory Membership including lications, pub regular our receive activities; of kinds all in participate to eligible are Chamber the of Associates invited toexclusiveMonthlyGMBreakfasts. The Annual Feeforthistypeofmembership is AZN 2500. customized marketinformation.Inadditiontothat,topmanagementofRegularMembercompaniesis of submission and officials government senior with facilitation meeting as well as membership of type this for designed specifically Program Member2Member exhibitions, various the on stands our on and plimentary attendance to our monthly luncheons (1 person per company); logo displayed on the website Chamber. Other benefits include: larger representation of Member companies in our publications; com attend various events at government level. AmCham Board of Directors is the Supreme Body of the state authorities, participate in Chamber’s decision making, promote your business more efficiently and the greatopportunitytogetinclosecontactwithGovernment,attendmeetingscorresponding have a right to vote and nominate themselves for election to the Board of Directors. Given advantage is the purposesforwhichChamberisorganized.MemberCompaniesareentitledtovote,i.e.they Member CompaniesoftheChamberarelegalentities,doingbusinessin Azerbaijan and interested in Membership types Members increase1996-2015 ments, beingoodstandingthecommunityandcurrentwithallfinancialobligationsto AmCham composed ofMembersand Associates. in thecommunityandacceptabletoChamber. MembershipoftheChamberis of Commerce,candidatesformembershipandMembersmustbeingoodstanding increasing. To beadmittedtoandmaintainmembershipinthe American Chamber We currentlyhaveover280membersandassociatesthenumberisconstantly 12 - - - - www.amchamaz.org

MEMBER ASSOCIATE Invitations to all Chamber events and access to Am- Invitations to all Chamber events and access to Am- Cham member network Cham member network Participation in AmCham Industry Committees Participation in AmCham Industry Committees Company CSR articles included in CSR Newsletter Company CSR articles included in CSR Newsletter Company postings in Members News & Recruitment Company postings in Members News on AmCham MEMBERSHIP sections on AmCham website website Logo in the New Members section in Impact Azerbai- Logo in the New Members section in Impact Azerbaijan jan quarterly magazine quarterly magazine Brief company news in AmCham section of Impact Brief company news in AmCham section of Impact Azerbaijan quarterly magazine Azerbaijan quarterly magazine Subject articles in Member Contributions section of Im- Subject articles in Member Contributions section of Im- pact quarterly magazine pact quarterly magazine Monthly legal updates Monthly legal updates Company postings (News, Events, Vacancies) includ- Company postings (News) included in Monthly News- ed in Monthly Newsletter letter Access to quarterly Inflation Survey Access to quarterly Inflation Survey Luncheon presentation (3min) &Membership Plaque Luncheon presentation (3min) &Membership Plaque AmCham Loyalty Award - For members that have AmCham Loyalty Award - For members that have been been with AmCham Azerbaijan for more than 5, 10 with AmCham Azerbaijan for more than 5, 10 and 15 and 15 years years Gold and Silver Members’ Fair Gold and Silver Members’ Fair Corporate profile, logo and short description and con- Corporate profile, logo and short description and contacts in the online Membership Directory tacts in the online Membership Directory Membership level rates at events Membership level rates at events Membership level rates for advertisement in Impact Membership level rates for advertisement in Impact Azerbaijan quarterly magazine Azerbaijan quarterly magazine Larger size logo in AmCham Annual Report Regular size logo in AmCham Annual Report US Visa Facilitation Program Member price for open events of 45 American Chambers of Commerce (AmChams in Europe network) Face time with Executive Directors of 45 American Chambers of Commerce (AmChams in Europe network) Member-to-member referrals/introductions in 45 American Chambers of Commerce (AmChams in Eu- rope network) Voting right at the General Meeting Eligible for AmCham Board of Directors Free admission for AmCham Monthly Luncheon Member Calendar of Events Personalized Member2Member Discount cards for two company representatives CEO breakfasts Meeting facilitation (with senior Government officials accompanied by AmCham introduction letter) Customized market information Company logo on AmCham website Company logo on AmCham stand on the Oil&Gas Expo

13 YEARMEMBERSHIP AT A GLANCE AmCham Loyalty Awards AmCham • • • with AmChamAzerbaijan) years (5+ Bronze Members • • • • • with AmChamAzerbaijan) years (10+ Silver Members • • • • • • • with AmChamAzerbaijan): years (15+ Gold Members AmCham Azerbaijan. We celebratedthisaccomplishmentinavarietyofdifferent ways companies for over 10 years- Silver Members and 60 companies for over 5 years- Bronze members of companies that have been members of AmCham Azerbaijan for over 15 years – our Gold Members, 43 mention ofthosemembersthathavebeenwithusfor5,10and15continuousyears. There were21 bers -companiesthatmakeuptheverycoreofallouractivities,sowewouldliketoaspecial Azerbaijan in associations business influential uniting over290leadinginternationaland most Azerbaijani companies.Keytothissuccessareourmem and largest the of one becoming to companies jan. Establishedin1996 AmCham Azerbaijan hasgonealongwayfrombeinggroupof13 American Since 2013wehold AmCham Loyalty Awards -5years,10yearsand15with AmCham Azerbai Promotion on AmCham Facebookpagefor1month on oneof AmCham MonthlyMembers’ Luncheons Bronze MemberHonorarytables,companylogosprojectedonthelargescreenandagroupphoto Bronze MemberCertificate Promotion on AmCham Facebookpagefor1month E-Catalogue Silver MemberfairinGubaBallroomlobby the largescreen,andgroupphoto Special SilverMemberLuncheonInvitationincludinghonorarytables,companylogoprojectedon Silver Membercertificatesignedby AmChamPresidentandtwo Vice Presidents Gold MemberLogowalldisplayedon AmCham event IMPACTReport Azerbaijan E-Catalogue Gold MemberFairinGubaBallroomlobby screen, cakecuttingceremonyandgroupphoto Special GoldMemberLuncheonincludinghonorarytables,companylogoprojectedonthelarge Announcement ontheBlackandWhiteBall Gold MemberPlaquesignedby AmCham PresidentandtwoVice Presidents 14 - - www.amchamaz.org CHARITY

All proceeds raised out of raffle tickets at the 20th Annual Independence Day Picnic, - 5007 AZN, have been donated by AmCham Azerbaijan to the joint project of Rotary Club of Baku International and Baku Khazar Rotary Club- Ryla 2016. Rotary Youth Leadership Awards (RYLA) is an intensive training program that brings together youth and young adults, ages 18-22, to further develop character and leadership skills and learn about Rotary. For these young adults, this recognition offers the opportunity to build self-confidence, gain exposure to a variety of issues and people, meet active community leaders, and learn valuable information and career skills.

15 FINANCIALYEAR STATEMENTSAT A GLANCE as follows: of the American ChamberofCommerce in statements Azerbaijan fortheyearended31December2013was financial consolidated of set full the on issued auditor independent the of report The ended in accordance with International PublicSector Accounting Standards.ended inaccordancewithInternational forthe then year its cash and flows itsfinancial performance the GroupasatDecember31,2015,andof the financialposition of In ouropinion,theseconsolidatedfinancialstatements give andfairview of atrue Opinion audit opinion. We believe thattheauditevidencewe have obtainedappropriate toprovideis sufficientand abasisforour theconsolidated statements. financial evaluating theoverall presentationof accounting aswell estimates madeby as management, accounting policiesusedandthereasonablenessof control.Anauditalsoincludesevaluating theentity'sinternal the of appropriateness effectiveness of expressing anopiniononthe that areappropriateinthecircumstances, of butnotforthe purpose theconsolidated financialstatements inorder to designaudit procedures andfairpresentationof preparation fraud orerror. Inmakingthoseriskassessments, controlrelevant the auditor considers internal to the entity's theconsolidated statements, financial whether due to materialmisstatementof therisksof assessment of consolidated financialstatements. onthe auditor's judgment, including the proceduresselected depend The An auditinvolves procedurestoobtainaudit evidence aboutthe disclosures amounts inthe and performing whether theseconsolidatedfinancialstatementsarefree frommaterial misstatement. assurance theauditto about obtainreasonable comply withethicalrequirementsandplanperform onAuditing. Standards conducted ourauditinaccordancewithInternational require standards thatwe Those statementsOur responsibilityistoexpressanopinionontheseconsolidatedfinancial basedonouraudit. We Auditor's responsibility misstatement, whetherduetofraudorerror. theseconsolidated financialstatements free that frommaterial are of toenablethepreparation necessary is determines control asmanagement Public SectorAccountingStandardsBoard,andforsuch internal PublicSector issuedby Accounting Standards the International statements inaccordancewithInternational these consolidatedfinancial presentation of andfair isresponsibleforthepreparation Management theconsolidated financialstatements for responsibility Management's information. significantaccountingpolicies andother explanatory of and asummary statement forthe then year ended, innetassetsandconsolidated changes cashflow consolidated statementof performance, financial financial positionasatDecember31,2015,andtheconsolidated statement of (the“Group”)), which comprise the consolidated statement of Azerbaijan (the“Chamber”anditssubsidiary Commerce in American Chamber of We have auditedtheaccompanyingconsolidatedfinancial statements of ontheconsolidatedfinancialstatements Report 16 www.amchamaz.org

American Chamber of Commerce in Azerbaijan Consolidated Financial Statements

Consolidated statement of financial performance for the year ended December 31, 2015

2015 2014 AZN AZN

Revenue STATEMENTS FINANCIAL

Membership fees 551,000 545,000 Donations 203,680 122,675 Revenue from IMPACT Magazine 6,404 8,483 Interest income - 27,338

Total revenue 761,084 703,496

Expenses

Member services (346,782) (265,275) Staff costs (313,208) (262,718) Administrative expenses (158,103) (162,576) IMPACT magazine direct expenses - (21,948)

Total operating expenses (818,093) (712,517)

Exchange gain/(loss) 129,267 (124)

Surplus/(deficit) for the year before tax 548,307 (9,145)

Tax expense - (1,006)

Surplus/(deficit) for the year 548,307 (10,151)

17 FINANCIALYEAR STATEMENTSAT A GLANCE Consolidated FinancialStatements American ChamberofCommercein Azerbaijan Members increase1996-2015 Total netassets Accumulated surplus Net assets Payables Current LIABILITIES Total assets Receivables Cash andcashequivalents Current Intangible assets Property andequipment Non-current ASSETS Consolidated statementoffinancialpositionfortheyearendedDecember31,2015 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 06 01010102020270 240 210 180 150 120 90 60 30 0 21 47 69 74 79 89 100 117 18 142 160 168 381,506 374,474 100,899 273,575 315,542 315,542 315,542 65,964 7,032 6,221 183 2015 AZN 811 192 208 212 236 243,284 243,284 243,284 105,937 349,221 341,205 169,550 171,655 250 253 259 8,016 7,079 2014 AZN 937 265 www.amchamaz.org

Members by Sectors for 2015

37 39 36

28 29

14 12 12 10 9 8 FINANCIAL STATEMENTS FINANCIAL 4 1 1 Number of Companies

1. Energy 9. Banking/Financial 2. Consumer Products 10. Production/Mnfg 3. Real Estate Development/Mgmt 11. Education 4. Professional Services 12. Transportation 5. Health/Medical 13. IT/Communications 6. Non Profit and Development 14. Other 7. Travel/Tourism 15. Agriculture 8. Diplomacy

Members Growth in 2005-2015

154 160 144 149

140 131 122 120 109 110 111 107 104 113 113 111 119 98 100 114 88 95 99 80 76 63 64 60

20 Number of Companies 0 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Associate Companies

Member Companies

19 YEARCOMMITTEES AT A GLANCE Committee meetings Committees to reachoutthegovernmentofficialsonavarietyofissues. achievements of all the work in these years were AmCham Position Papers on specific subjects aimed portant issues. A totalof51committeemeetingswereheldduring2014-2015. The mostprominent network in an informal environment, contribute by sharing best practices and discussing mutually im Our committee meetings provide a platform for members, colleaguesand professionals to stayin touch, manship ordeputychairmanshiponopeningbasis. of any member company can participatein relevant committee activities and be elected for the chair practice. employee best Any of sharing plus members committee of problems specific industry ments, is topical and current events in Azerbaijan and includes newly adopted laws, regulations and amend qualified representatives ofourmembershiponavoluntarybasis. of The focusofeachmeetingdependsonwhat group a by out carried is work The committees. sector industry seven includes AmCham Information &Communications Travel, Hospitalityand Tourism Banking, Finance&Insurance Health andMedicalInsurance Technologies Standing Committees 20 Corporate SocialResponsibility Human Resources Tax andCustoms - - - www.amchamaz.org

Banking, Finance and Insurance Committee

Committee Mission and Purpose The mission of the Banking, Finance, and Insurance Committee (BFI Committee) is to provide cut- ting-edge, practical knowledge and guidance for commercial finance, insurance, and other related companies’ members of American Chamber of Commerce in Azerbaijan (AmCham), hold discussions of

current and urgent topics with the Committee members, provide preparation of necessary advice to the COMMITTEES AmCham Board and then to all members, state authorities and business units, share knowledge and focus on new developments and industry practices in finance and insurance, as well as to facilitate the development and evolution of local commercial finance and insurance and restructuring laws.

Target Areas To assist the Board of Directors, the BFI Committee is responsible for reviewing with Committee members the strategies, operating plans, policies, and actions related to the significant finance and insurance matters of the market. Within the authorized levels delegated to it by the Board, the BFI Commit- tee may approve certain actions within these areas. The main matters within its review scope include:

The committee regularly informs its members on newly adopted laws and regulations as well as on draft legislation requiring certain actions within the committee framework.

• Market situation in banking, finance and insurance • New approaches in development of banking, finance, and insurance businesses • Management in crisis period • Development and advice in revision of legislation regarding the banking, finance and insurance activity • Credit policy and other financial products and services • Implementation of new financial tools • New financial projects and activities

Working Structure AmCham’s BFI Committee meets once a month excluding July and August. Though AmCham Commit- tees are exclusive to its members, depending on the topic of discussion, the Committee may involve external parties, foreign experts, etc. The management of the committee is comprised of the Chair- person, Deputy Chairperson and relevant curator(s) from AmCham Board. The Chairperson (elected from regular members only) and Deputy Chairperson are elected and serve for two years among the members of AmCham based on a competitive election process.

Committee Chairperson: Mrs. Ayten Rustamova Committee Deputy Chairperson: Mr. Teymur Akhundov

Achievements in 2014-2015 During 2014-2015, the committee has conducted 4 standing committee meetings and 5 joint committee meetings for its members. For a detailed list of events, please check the calendar section of the report. Some of the topics covered by the Committee are as follows:

• Energo credit (Mr. Sanan Hasanov, Demirbank) Case studies from Georgia (Mr. Nazim Mammadov, Energocredit expert); • US Policy & Sanctions on Russia and Iran (Mrs. Julie Nutter, Director of the Office of Economic Sanctions Policy and Implementation (SPI) in the Department of State’s Bureau of Economic and Business Affairs (EB)); • Corporate social responsibility in Azerbaijani banks (Ms. Natavan Hasanova); • UAFA in Azerbaijan (Mrs. Gwen Burchell, UAFA); • Tax audits: recent trends and challenges (Mr. Nuran Kerimov, Deloitte & Touche, Azerbaijan); • Current and future activities and plans of Azerbaijan Banks Association (Mr. Yunus Abdulov, ABA).

21 YEARCOMMITTEES AT A GLANCE AmCham Committees are exclusive to its members, depending on the topic of discussion, the Commit August andgathersforadditionalmeetingsastheinterestsofmembershipmayrequire. Though AmCham’s Tax andCustomsCommitteeholdsregularmeetingsonamonthlybasisexcludingJuly Working Structure • • • • • • • Target Areas Tax andCustomsCommittee • • • • are asfollows: events, please check the calendar section of the report. Some of the topics covered by the Committee with theMinistryof Taxes and1conferencewiththeStateCustomsCommittee.Foradetailed listof During 2014-2015,thecommitteeconducted6standing meetings,1survey, 2conferences Achievements in2014-2015 Committee DeputyChairperson:Mrs. Arzu Hajiyeva Committee Chairperson:Mr.Bakhtiyar Aslanbayli by thePresidentof AmCham basedonconsultationwiththemembersofBoard. years fromamongthemembersof AmCham basedonacompetitiveelection processandareapproved person (electedamongregularmembersonly)andDeputyChairpersonareelectedservefortwo of theChairperson,Deputyandrelevantcurator(s)from AmCham Board. A Chair tee may involve external parties, foreign experts, etc. The management of the committee is comprised legislation. maintaining astrongnetworkofitsmembers,keepingthemupdatedonchangesintaxandcustoms to the development of business-friendly fiscal policies in the country. The Committee is dedicated to contribute actively to and practices customs and tax best sharing by members its benefit to seeking and application of existing regulations. The Committee’s mission is to act as a professional body Committee andpromoteschangeinthetaxcustomssystemthroughconsistentinterpretation issues bymaintainingadialoguewiththeMinistryof Taxes, MinistryofFinanceandState Customs AmCham Tax andCustomsCommitteeproactivelyaddressesbothexistingnewtaxcustoms Committee MissionandPurpose Finances. bodies includingtheSocialProtectionFund,Ministryof Taxes andMinistryof The committeemaintainedregulardialoguewithanumberofkeygovernment Contributing to AmCham’s WhitePaper Cooperation withother AmCham Committees Further buildingoftaxandcustomsprofessionals’ capabilities between businessesandgovernmentalbodies Sharing experiencesacrossmembersontaxandcustomsconcernscreatingdialogue of existingregulations Lobbying changesinthetaxandcustomssystemthroughconsistentinterpretationapplication Promoting thebusinessinterestsofmembersbyworkingtoimproveclimate and regulations Awareness ofandcommunicationpresentpotential changesintaxandcustomslegislation Proposed amendmentstothetax legislation Practical aspectsoftheauditsbyStateSocialProtectionFund Tax auditadministration Recent amendmentstothetaxandcustomslegislation 22 - - www.amchamaz.org

Information and Communication Technologies Committee

ICT Committee Mission and Purpose The ICT Committee is dedicated to establishing and maintaining a strong network for its members, keeping them updated on the latest developments and trends in Information and Communication Tech- nologies, and sharing information about the regulatory environment and proposed changes that would

affect businesses. The committee plays an active role in encouraging innovation and therefore econom- COMMITTEES ic growth and improvements in daily life. The ICT Committee aims to take a leading role in supporting the community to serve as the voice of businesses on e-Government and other Information and Com- munications Technology issues. The committee promotes the industry and advocates for infrastructure improvements in the field of IT and Communications.

The committee took part in the “Gate Keeping” project carried out in collaboration with The World Vision Azerbaijan and UAFA. In the project framework the disabled children living in low-income families were provided with more than 100 technology items by ICT Committee.

Target Areas and Activity • Close collaboration with the ICT community via Committee panel meetings and one-to one meetings with key stakeholders, including government and business community • Improvement of the ICT regulatory environment and provision of concrete recommendations to government via an AMCHAM White Paper • Enabling closer interaction between the ICT Community, the general public, and government officials via conferences and public events • Focus on keeping members current on the latest trends in the industry including cloud computing, big data, smart cities, cyber security and data protection • Cooperation with other Committees on the form of cross-functional/committee events

ICT Committee Working Structure AmCham’s ICT Committee meets once a month excluding July and August. Though AmCham Commit- tees are exclusive to its members, depending on the topic of discussion, the Committee may involve external parties, foreign experts, etc. The management of the committee is comprised of the Chairper- son, Deputy Chairperson, and relevant curator(s) from the AmCham Board. A Chairperson (elected among Regular members only) and Deputy Chairperson are elected and serve for two years among the members of AmCham based on a competitive election process.

Chairperson: Mr. Murad Seyidov Deputy Chairperson: Ms. Kamilla Shakbazov

Achievements in 2014-2015 During 2014-2015, the committee conducted 5 standing committee meetings, 2 working group meetings, and 1 ICT conference in cooperation with the Ministry of Communication and Information Tech- nologies for its members. For a detailed list of events, please check the calendar section of the report. Some of the topics covered by the Committee are as follows:

• E-signature – issues and difficulties with the system • Intellectual property rights • Technical and business management concepts • Improving the Azerbaijan business climate for communication and high tech sector

23 YEARCOMMITTEES AT A GLANCE Deputy Chairperson:Mr. OrkhanRajabov Chairperson: Mrs. Aynura Piriyeva members of AmCham basedonacompetitiveelectionprocess. among Regular members only)and Deputy Chairperson are elected and serve for two years among the person, DeputyChairpersonandrelevantcurator(s)from AmCham Board. The Chairperson(elected external parties,foreignexperts,etc. The managementofthecommitteeiscomprisedChair mittees areexclusivetoitsmembers,dependingonthetopicofdiscussionCommitteesmayinvolve AmCham’s CSR Committee meets once a month excluding July and August. Though AmCham Com CSR CommitteeWorking Structure • • • • Targetand Activity Areas Corporate SocialResponsibilityCommittee • • • • calendar sectionofthereport.SometopicscoveredbyCommitteeareasfollows: ing, 2 Annual CSR Award Ceremoniesforitsmembers.Foradetailedlistofevents,pleasecheckthe During 2014-2015,thecommitteeconducted8standingmeetings,1jointmeet Achievements in2014-2015 sound andtransparentbusinessconduct. contribute extensively to the society. Our mission is to achieve a strong and sustainable future through Our visionistobeauniqueplatformthatalwaysstaysaheadspreadthenotionandvalueofCSR local outreach,andcorporategovernance. cial aspectsofconcerninclude,butarenotlimited to: employee relations, environmentalsustainability, lighting the actual pursuits of all stakeholders within the corporation's policies as well as measures. Cru idea thatbusinessesshouldvoluntarilycontributetoethicalandresponsiblebusinesspractices,high While CSRimpliesdiversenotionstodifferent companies,itmightbeextensivelyunderstoodasthe practices andraiseprivatepublicsectorawarenessonCSRinasustainablecoherentway. The AmCham CSRCommitteefunctionsasaplatformfor AmCham memberstosharelocalandglobal Committee MissionandVision 2013. informative successstoriesofourmembers. Two issueswerepublishedin Committee launchedan AmCham CSRBest-PracticesNewsletterthatcontains As apartofourcommitmenttofosterCSRbestpracticeswithin Azerbaijan the Acting asabridgetoconnectthebusinesscommunity, non-forprofit,andpublicsectors Organization ofvariousseminarsandtrainingsforcapacitybuilding Encouragement andsupportofmembers’ CSRactivities Spreading thenotionandvalueofCSRSustainabilitypractices Sustainability reportingandaudit Achieving SustainableDevelopmentthroughCorporateSocialResponsibility Contributing totheCSRsectionof AmCham’s WhitePaper2016 Review ofCSRandSustainabilitystanceinthecountry 24 - - - - - www.amchamaz.org

Travel, Hospitality and Tourism Committee

Committee Mission and Purpose The AmCham THT Committee sees itself as a supporting body to the overall AmCham organization with the distinct purpose of promoting the travel, tourism, and hospitality sectors in Azerbaijan locally as well as internationally, popularizing the country as a unique destination for leisure and business travellers alike as well as its businesses operating in the country. It does so by raising awareness of businesses COMMITTEES and events to enhance the economic vitality of this sphere. It provides a forum for businesses in the industry as well as outside to promote collaboration and to discuss how the local government can further support the growth of this important sector.

Travel, Hospitality and Tourism Committee is a liaison-point between business and state in such areas as tourism policy issues, socio-economic influence of tourism, statistical data and analytical issues.

Target Areas • Improving visa regulation in Azerbaijan • Involvement of Amcham’s business community in work on drafting new tourism strategy for Azerbaijan • Assisting tourism authorities in identifying value proposition for Azerbaijan’s tourism sphere

Working structure AmCham’s THT Committee meets once a month excluding July and August. Though AmCham Com- mittees are exclusive to its members, depending on the topic of discussion, the Committee may involve external parties, foreign experts, etc. The management of the committee is comprised of the Chairper- son, Deputy Chairperson and relevant curator(s) from the AmCham Board. The Chairperson (elected among Regular members only) and Deputy Chairperson are elected and serve for two years among the members of AmCham based on a competitive election process.

Committee Chairperson: Mr. Martin Kleinmann Committee Deputy Chairperson: Mr. Farid Isayev

Achievements in 2014-2015 During 2014-2015, the committee conducted 3 standing committee meetings and 1 efficiency survey for its members. For a detailed list of events, please check the calendar section of the report. Some of the topics covered by the Committee are as follows:

• Baku 2015 European Games and opportunities for Tourism and Hospitality Sector; • Update on Latest Tourism News; • Contributing to the THT section of the AmCham White Paper 2016.

25 YEARCOMMITTEES AT A GLANCE Committee DeputyChairperson:Mrs.BanuKokoz Committee Chairperson:Mrs.LeylaMaharramova members of AmCham basedonacompetitiveelectionprocess. among Regular members only)and Deputy Chairperson are elected and serve for two years among the person, DeputyChairpersonandrelevantcurator(s)fromthe AmCham Board. A Chairperson(elected external parties,foreignexperts,etc. The managementofthecommitteeiscomprisedChair tees are exclusive to their members, depending on the topic of discussion a Committee may involve AmCham’s HRCommitteemeetsonceamonthexcludingJulyand August. Though AmCham Commit Working structure Human ResourcesCommittee • • • • • • report. SomeofthetopicscoveredbyCommitteeareasfollows: and 1 job fair for its members. For a detailed list of events, please check the calendar section of the During 2014-2015, the committee conducted 9 standing committee meetings, 2 surveys, 6 workshops Achievements in2014-2015 • • • • • • • Target Areas development ofhumanresourcesprofessionalsthroughnetworking,sharingexperienceandexpertise. the bestpractices,procedures,andprocesses. The HRcommitteeiscommittedtocontributingthe members, keepingthemupdatedonchangesinlabourlegislation,recent labour marketupdates,and Established in2005,the AmCham HRCommitteeisdedicatedtomaintainingastrongnetworkof Committee Missionandpurpose internship programs. ployee relations,traininganddevelopment,performanceappraisals,graduate practices indifferent aspectsofHRactivitiessuchasrecruitment,reward,em In regularmeetingsmembersareprovidedwithanopportunitytosharebest Electronic registrationofemployeecontracts Social PaymentRegulations Azerbaijan JobFairProject Azerbaijan salarymarketoverview Retention Systems; Types ofInterview Workshops for Young Employee HRsonHRtrendsintalentmanagement;EmotionalIntelligence; E-signature –issuesanddifficultieswiththesystem Contributing to AmCham’s bi-annualWhitePaperinordertoimpactcertainaspectsoflegislation Monitoring ofthemarketchangesasaresultlocalcurrencydevaluationandpotentialinflation Managing AmCham’s Annual NationalEmployeeSalarySurvey Cooperation betweenHRandLegal Supporting UniversityRelations/GraduatePrograms Further buildingofHRProfessionals’ Capabilities regulations Awareness ofandcommunicationpresentpotentialchangesinlabourlegislation 26 - - - www.amchamaz.org

Health and Medical

Committee Mission and purpose The Health and Medical Committee dedicates its efforts towards improving efficiency of the health care sector and facilitating policy settings in Azerbaijan for the purpose of providing better care of patients, the business environment, and society as a whole. The Committee aims to provide patients with the right of treatment with all products available according to the law. Likewise, the Committee will strive to COMMITTEES increase the transparency of the health care system in Azerbaijan and raise awareness about access to modern health care solutions.

Target Areas • Access to innovations (including innovations in medical technologies) • Clinical trials • Healthcare system’s financing • E-health, electronic database for registration of both medicines and patients, history of their diseases, medical prescriptions and treatments in Azerbaijan • Education and training • Business ethics and anti-corruption practices • Cooperation with counterpart organizations • Contributing to AmCham’s White Paper in order to impact certain aspects of legislation • Mandatory medical insurance

Working structure AmCham’s HR Committee meets once a month excluding July and August. Though AmCham Commit- tees are exclusive to their members, depending on the topic of discussion, a Committee may involve external parties, foreign experts, etc. The management of the committee is comprised of the Chair- person, Deputy Chairperson and relevant curator(s) from the AmCham Board. A Chairperson (elected among Regular members only) and Deputy Chairperson are elected and serve for two years among the members of AmCham based on a competitive election process.

Committee Chairperson: Mr.Jeyhun Alibayov

Achievements in 2014-2015 During 2014-2015, the committee conducted 8 standing committee meetings for its members. For detailed a list of events, please check the calendar section of the report. Some of the topics covered by the Committee are as follows:

• Mandatory medical insurance • Reference Price control • Price Reference Control of Medicines • Legal evaluation of the published documents • Price regulation in Azerbaijan

27 YEAR ATPROJECTS A GLANCE 2014- 2015 Annual NationalEmployeeSalarySurvey and non-members. free ofchargehowever, theresultsareonlyavailabletocompanieswhohaveparticipated,members, survey isopentoallour members aswellnon-membercompanies. Participation in the survey is cure software ensures the highest level of confidentiality and efficiency during the survey process. The which hidescompanyidentity. After publicationallsubmittedrawdatagetsdestroyed. AmCham’s se Procedure Code Confidential a through anonymously collected anyone. is to data disclosed The not is AmCham National Salary Survey is a confidential report. The information submitted by the participants Method ofSurvey • • • • • • • • • • • ture ofreportsweredifferent forbothyears.Inparenthesisyoucanseeyearsofthereportscovered: The outcome of surveys was presented in the form of reports. Please note that the number and struc positions. tion schemesusedbycompaniesaswellremunerationpackagesformorethanahundreddifferent insurance, meal allowances, salary planning methodology, housing, redundancy payment and reten provided packages benefits and employment of by theleadingforeignandlocalcompaniesrepresentedat AmCham. The surveycoveredtopicslike terms on report detailed a presented surveys Both with 120(2014)and97(2015)membercompaniesparticipating. During thisreportingperiod, AmCham hasconductedits16thand17th Annual NationalSalarySurveys Top 20highestemployers outside Baku,intheregionsandarepaidonadifferent payscale. Regional employees-thequestionnairehasapageforthoseindividualsthatareemployed Tax/Legal and Audit SectorReport(addedin2015) Pharmaceutical sectorreport(2014) FMCG sectorreport(2014) Hospitality sectorreport Information and Telecommunications sectorreport Banking sectorreport Oil servicessectorreport Oil sectorreport General reportforalloftheparticipatingcompanies 1998 38 1999 2000 39 39 2001 57 2002 80 2003 2004 76 100 2005 2006 105 28 2007 2008 107 97 2009 2010 91 100 2011 120 2012 2013 125 130 2014 2015 120 97 - - - www.amchamaz.org

Jobs Surveyed

Forty three job families have been identified: • Management Environment • Purchasing, Warehouse &

• Administration & Support • Information and Logistics PROJECTS • Audit Communication • Quality Control • Banking • Technologies • Quality Management • Business Development • Insurance • Risk Management • Conferences & Events • Insurance claims • Sales & Marketing Support • Customer Care/ Services • Interpreter/ Translator • Security • Drilling Engineering • Kitchen • Semi-Skilled/ Manual • Driver • Lending/Credit Worker • Engineering / Construction • Marine Specialists • Skilled • Finance/Accounting • Marketing • SPA & Recreation • Food & Beverage Service • Medical • Stewarding • Fraud Expose • Offshore Technician Staff • Subsurface Staff • Guest Services • Oil & Gas/ Facilities • Tax and Legal • Housekeeping & Laundry Engineering • Training • Human Resources • Public & Government • Other • Health & Safety Relations Inflation Survey

During two reporting years in 2014 (the base is 100 at 31 December 2013), the AAIP rose by 9.82 percent for Azerbaijani consumers and 7.67 for Expatriate consumers. While in 2015 (the base is 100 at 31 December 2014), the AAIP rose by 18.19 percent for Azerbaijani consumers and 20.82 for expatriate consumers. In contrast, there was a marked difference in the 4th quarter of 2014 and 2015. The AAIP in 2014 rose by 3.81 percent for Azerbaijani consumers and 3.56 for Expatriate consumers. However, in the 4th quarter of 2015 the AAIP rose by 12.23 percent for Azerbaijani consumers and 14.49 for Expatriate consumers, and the reason was that the 50% devaluation of Manat that took place on December 21, 2015 caused widespread price increases. During the last week of December of 2015, some prices were raised by 50, 100, or even 200%.

AAIP Breakdown of AAIP changes (the base is 100 at 31 December 2011) 250

200

150

100

0 Cereals and Fruits and Sugar and Meats, poultry, Dairy and Fats Non-durable Pharma Fuel bakery products vegetables sweets fish and meat related and oils household goods products and products products for routine personal hygiene maintenance

IQ/2013 II Q/2013 III Q/2013 IV Q/2013 I Q/2014 II Q/2014 III Q/2014 IV Q/2014 I Q/2015 II Q/2015 III Q/2015 III Q/2015

29 PROJECTS Cooperation withtheGovernmentof Azerbaijan mov, SafaMirzayevandetc.OnFebruary11 bothpositionpaperswereofficiallysenttotheParliament. asofficials ranking high Hasanov,with Ali proposals their discuss to Samedzade,chance Ziyad Masi Ali ministration ofthePresident Azerbaijan Republic.Duringtheeventmembers oftheworkinggrouphad ing organizedinthebuildingofMilliMajlis. The hearingwasorganizedbytheMilliMajlisjointlywith the Ad On November14th AmCham workinggrouponthedraftlaw Advertisement attendedthepublichear legislation. and tosummarizeallproblemswhichourmembersfaceintheprocessimplementationofE-trade legislation. Inconclusionweagreedtopreparethe2ndpositionpaperondraftlawadvertisement law wasstressed. The secondissuediscussedduringthemeetingwascurrentsituationofE-trade the mentioneddraft law. Duringthemeetingnecessityof presenting second position paperonthe draft partment on Economic Legislation of the Parliament Staff Rauf Hajiyev and AmCham working group on session oftheParliament.OnOctober15th AmCham organizedmeetingbetweentheheadofDe Discussions around the draft law on advertisement came to agenda again in the beginning of autumn • • In 2014 AmCham workedonthefollowingPositionPapers: bridge betweentheprivateandpublicsector. reforms andsupportthembyinvolvingtheprivatesector. We havealwaysbeenproudofourrole As asuccessfulbusinessassociation AmCham alwaystriestoholditspositionintheprocessofpositive final answer. or our member companies to communicate with officials, to address their questions directly and to have level public officials were invited to our traditional monthly member luncheons. That was a great chance tion of some importantdocumentswhich were presented to the relevant bodies at the meetings. High During 2014weorganizedintensivemeetingswithgovernmentalbodiesandwereinvolvedinprepara paces inthisdirectionduring2014,andacknowledgespositivedevelopmentswithagreatpleasure. with governmental bodies is a main performance method of this function. AmCham has made important of Commercein Azerbaijan. Publicorganizationsareourmainpartnersinthisprocessascooperation Creation ofsuccessfulbusinessclimatebyservingitsmembersisakeyobjective American Chamber Position PaperontheLawE-trade 2nd PositionPaperonthedraftlaw Advertisement 30 - - - - - www.amchamaz.org GOVERNMENT RELATIONS GOVERNMENT

In 2014 AmCham cooperated with the Ministry of Labor and Social Protection on several issues. The most important among them is electronic registration of labor contracts. As this system is newly established, there are many problems our members face during the use. We organized practical seminars explaining HRs of our member companies how to use the system. Representatives from the Ministry and independent experts were invited to deliver presentations on this issue. After the seminars Am- Cham summarized all the problems our members face and applied them to the Ministry with official letters. Many problems of our members found solution within the framework of cooperation between AmСham and the Ministry of Labor and Social Protection.

From June 2014 Ministry of Education began the implementation of SABAH project. On July 8 meeting with representatives of Ministry of Education was held. Representatives from Ministry of Education Elchin Aghakishiyev- executor of SABAH Groups Project, Sulhaddin Gozalov-Sector of Students Sup- port and Exchange Programs Department of Science and Higher Education provided us with general information about the project, formation process of SABAH groups, measures taken by Ministry of Education to implement the project, possible ways of cooperation between AmCham and the ministry in the process of SABAH implementation. AmCham played an active role in implementation of that project by sharing the information among its members. Elchin Aghakishiyev made a presentation about the SABAH project during one of our member luncheons. Many specialists from our member companies were involved in the practical classes of within the project.

Another big project which AmCham implement with the Ministry of Education is Job Fair project. Job Fair is 3-5 years sustainable program and the aim of the project is to provide students with - job interview experience, networking, employment opportunities. In July 2014 AmCham Executive Director and Deputy Executive Director met with the Minister of Education to discuss the cooperation between AmCham and the Ministry of Education within the framework of this project. That meeting was the basis for the further cooperation and AmCham organized several meetings and followed this project step by step with the Director of Department of Higher and Secondary Special Education Mr. Ilham Mustafaev. Today electronic database for the project is ready and is planned to be brought into service in 2015.

We have a solid partnership with State Social Protection Fund. The Head of the Fund Elman Mehdi- yev has attended our April member Luncheon as a guest speaker. He made a speech and answered questions on the topic “Realities and Perspectives in the Social Insurance Sphere”. The next step in our cooperation was the meeting between AmCham Big4 representatives and the team members of Twinning Project - “Support to the State Social Protection Fund on the introduction of funded element

31 GOVERNMENT RELATIONS “KPMG Azerbaijan”, “PwC Azerbaijan” and“SynergyGroup”. The conference was organized with the support of“PASHA Bank”, “EY Azerbaijan”, “Deloitte & Touche”, Mammadov, Advisor totheMinisterof Taxes andrepresentativesofprivatesector. the MainDepartmenton Tax PolicyandStrategicResearchesattheMinistryof Taxes andMr. Alakbar The conferencehadalsobeenfeaturedbyspeechesandpresentationsofMr. NatigShirinov, Headof considerable roleofIV Annual Tax Conferenceindevelopmentofdialoguebetweensectors. of cooperation between the Cabinet of Ministers and private sector in this sphere. He emphasized the Apparatus, whohadalsobeentheguestspeakeratconference,mentionedaboutimportance Mr. Shahin Sadigov, Head of the Economic and Financial-Credit Department of the Cabinet of Ministers’ current taxreformsin Azerbaijan. Afterwards, Mr. Akif Musayev, Advisor totheMinisterof Taxes, informed conferenceparticipantson not onlyaffect activitiesofthetaxauthoritiesingeneral,butalsoimprovescompliance. does administration tax of improvement that and system; economic the of transparency the facilitates mittee ofMilliMajlis,whostatedinhis speech that theestablishmentof e-government in the country Com Policy Economic the Mr. of to Chairman passed Samedzadeh, was Ziyad floor the Furthermore, dialogue ontaxpolicyandharmonization,corporatecompliancemodernizationofthesystem. and business circles. He also stated that the main purpose of IV Annual Tax Conference was creating a his speech, Mr. Veliyev emphasized the importance of enhanced cooperation between tax authorities The President of AmCham, Mr. Ilgar Veliyev, opened the event, welcoming guests of the Conference. In sector aswellhigh-levelofficialsfromState Agencies. of Taxes atJWMarriott Absheron Baku. The programfeatureddistinguishedspeakersfromtheprivate On December1,2014, AmCham Azerbaijan hosteditsIV Annual Tax ConferencejointlywithMinistry involved intaxreforms.HisspeechwasfollowedwithQand A session. cooperation between AmCham andtheMinistryof Taxes isakeymechanismtomakeprivatesector He encouragedthebusinesssubjectstotakepartactivelyinthisprocess.DeputyMinisterstatedthat tem”. Importanceofthereformsintaxcomplianceandmodernizationsphereswasstressed. as a guest speaker. He made a speech on the topic “Recent goals and current reforms in the tax sys On September25,2014DeputyMinisterof Taxes Natig Amirov attendedmonthlybusinessLuncheon important contributiontotheusersofnewlyestablishedsystem. from the Ministry of Taxes Jeyhun Ismayilov answered the questions of our members which was an presentation onFATCA wasdeliveredtoourcommitteemembers duringthesession.Representative its AmCham BankingFinance&Insuranceand Tax &Customs Committees jointmeeting.Detailed we cooperate almost in all spheresof the reforms performed by the Ministry. On June 24 AmCham held AmCham hasestablishedverystrongpartnershipwiththeMinistryof Taxes duringmanyyears. Today sonal Accounts Department,possiblewaysofnon-statepensionfundsestablishmentwerediscussed. legal framework for regulating their activity”. With the attendance of Nigar Panahova, the Head of Per within theinsurance-pensionsystem,establishmentofnon-statefundsanddevelopment 32 - - - www.amchamaz.org

Taxation

As in previous years, in 2014-2016, AmCham Azerbaijan hosted its 4th (on “Transparency and Com- pliance in the Tax System”) and 5th (on “Development and Compliance in the Tax System”) Annual Tax Conferences conducted jointly with the Ministry of Taxes. Representatives of Milli Majlis, the Presiden- tial Administration, the Cabinet of Ministers, the U.S. Embassy, the American Chamber of Commerce, officials of the Ministry of Taxes, and media representatives attended the events.

The main purposes of the conferences were to establish a dialogue on reforms carried out in the tax system, amendments to the Tax Code, continuing improvements to taxpayers’ compliance with tax obli- gations, strengthening the partnership between tax authority and business institutions, the formation of a well-established tax culture, corporate compliance, and modernization of the tax system.

“The establishment of e-government in the country facilitates the transparency of RELATIONS GOVERNMENT the economic system and that improvement of tax administration does not only affect activities of the tax authorities in general, but also improves tax compliance.”

– Mr. Ziyad Samedzadeh, Chairman of the Economic Policy Committee of Milli Majlis

Mr. Natig Shirinov, Head of the Main Department on Tax Policy and Strategic Researches of the Ministry of Taxes, stated in his speech that tax policy implemented in Azerbaijan serves to improve the business environment in the country. The Ministry of Taxes attaches a considerable importance to holding various discussions with NGOs in order to further improve this climate. In case of any changes to the legislation, in order to liberalize the tax environment, improve tax administration, and optimize tax rates, the Ministry of Taxes takes into account the opinions of local and foreign business entities and public organizations operating in Azerbaijan. Conference participants shared ideas and recommendations on “Strengthening the control of compliance with tax legislation,” “Innovative services to increase transparency in taxation,” “Main character- istics of criminal cases on tax matters,” “Role of taxation system in boosting business and attracting investments,” “Tax policy and harmonization,” “Corporate compliance: the international experience and the experience of Azerbaijan,” “Modernization in the tax system,” and other issues.

33 INTERNATIONAL RELATIONS AmCham HostedU.SandCanadian Trade Missionsto Azerbaijan and tonetworkwithkeymembersofthevisitorindustry. for 100businessprofessionalstodiscusstheirportfolios whilemaximizingfutureprospects, way efficient an provided appointments ad-hoc and sessions Pre-scheduled countries. both in options and trademissioncompaniestointroducethemselvesexplore future cooperationandinvestment entations ofguestspeakers, AmCham announcedaB2Bsessiontogiveanopportunityforits members mentioned that ‘B2Bs present unique opportunities and benefits to both sides’. Followed by formal pres During hisopeningspeech,Mr. MichaelLallystressedtheimportanceofsuchtrademissionsand Brinkherhoff, andLangan. ternational, Osisoft,P&G, Thomson Reuters, Turner International, Wayback`s Burgers,WSP/Parsons of: Baxter, BloombergLP, Capstone Turbine, Dow, Honeywell,Globalise,MezunGroup,MiyamotoIn Mr. Reza Vaziri, and Mr.Bill Delahunt, the trade mission was represented by 15 companies comprised Deputy Assistant SecretaryofU.S.DepartmentCommerce,Mr. MichaelLally, USACCCo-Chairmen On November19,2015 AmCham hostedtheUSACCledU.S. Trade Missionto Azerbaijan. Chairedby U.S Trade Missionto Azerbaijan engineering, andeducation. community and covereda broad varietyofsectorsincludingoilandgas,IT, agriculture,construction, The delegationledbyCanadian Ambassador to Turkey JohnHolmesmetwiththe AmCham business Sprung InstantStructureLtd.,SparrowElectronicsInc.,CAE,Golder Associates, andExportQuébec. Ezeflow, Snc Lavalin, Technology(KEI), Links,CanadaPetrusOilandGas,Opsens/Geoptics,SageEnergyCorp, International Exchange Knowledge including companies 12 of comprised Azerbaijan (CERBA), organizedaspecialbusiness-to-businessmeetinghostingCanadiantrademissionto On September, 2014 AmCham, incooperationwithCanadaEurasiaRussiaBusiness Association Canadian Trade Missionto Azerbaijan 34 - - www.amchamaz.org

Azerbaijan Job Fair Project On May 23, 2015 AmCham Azerbaijan, together with its implementing partner the Ministry of Education of AR and invaluable support of British American Tobacco has successfully implemented its first “Azer- baijan Job Fair” project. Organized at Haydar Aliyev Center the project brought together 39 member companies of AmCham and more than 300 students from all fields of Azerbaijani universities to explore employment opportunities. The first of its kind, the fair was the result of a year of hard work and fruitful collaboration between different parties.

In order to bring the potential employers and students together before the fair itself, the collaboration team designed a special portal under the domain jobfair.az (currently inactive) where students and employers registered. With the help of a sophisticated search system, employers were able to choose qualified candidates within their desired parameters and request an interview. Unlike other job fairs, students had a choice to either approve or decline the interview request. This system allowed students

and employers to effectively use their time without any waste as they were both coming to the fair with RELATIONS INTERNATIONAL a prepared interview schedule.

In order to reach a broader community, representatives of AmCham, the Ministry of Education of AR, and BAT conducted informational sessions at various educational institutions.

At the earliest stages of the project, about 2,933 students and 62 companies registered in the system. Out of 2,933 students, 778 students received interview requests of which 638 accepted, 115 rejected, and 25 neglected any response. On the day of the fair, 39 companies conducted about 629 interviews.

Based on the results of the post project survey, AmCham, the Ministry of Education of AR, and BAT will decide whether the project will be repeated in 2016.

35 EVENTS Monthly MemberLuncheons the implementationofstatemigrationpolicy, entrepreneurship,etc. AmCham’s MonthlyMemberLuncheonscoveredabroadrangeoftopicsincludingthestockexchange, and East, Middle the Europe, for Africa (EMEA). Commerce of Secretary Assistant Deputy Lally, Michael (EBRD); Azerbaijan; Mr. Neil McKain, Head of the Office for of Manager European Country Bank for Bank ReconstructionWorld and Leshchenko, Development Larisa Mrs. Games; Olympic 2015 Officer, Baku ating Oper Chief of the Mr.Committee Clegg, Mr.AR; Migration Nabiyev,Simon State Firudin of Chair The Mr.sumov,Fund; Oil U.S State Cekuta, of Robert Director Executive in Chief Ambassador Azerbaijan; Nine luncheonswereorganizedby Amcham in2015. A listofguestspeakersincludedShahmarMov Council andMr. Fariz Azizov, ChairmanoftheBoardBaku StockExchange. Natig Amirov, FirstDeputyMinisterof Taxes, Dr. Ruth A. Shapiro,Senior Advisor tothe Asia Business Fund, Mr. RichardL.Morningstar, theUnitedStates Ambassador totheRepublicof Azerbaijan, Mr. ident onInvestmentsandMarketing,Mr. ElmanMehdiyev, Chairmanof The StateSocialProtection Head of the State Migration Service of Azerbaijan Republic, Mr. Elshad Nassirov, SOCAR Vice-Pres 1,500 member representatives and guests. AmCham guest speakers included Mr. Firudin Nabiyev, AmCham heldeightluncheonsin2014andnine2015withtheparticipationofmorethan lasting partnerships. members interactonpressingbusinessandsocialissues,and,ultimately, buildrelationshipsandlong offoreign diplomats to officials government embassies in Azerbaijan aswellintroducebusinesses newtothe AmCham family. from Overameal, presentations level high feature luncheons These terprises, andfacilitateprofessionalnetworkingprocess, AmCham holdsmonthlymember luncheons. In ordertoestablishacooperativebusinessculture,maintainsustainablecommunicationamongen 36 - - - - www.amchamaz.org

Monthly CEO Breakfasts Since 2011, AmCham organizes regular CEO Breakfasts for CEOs, GMs, and owners of Baku’s leading businesses. These breakfasts realized in the form of informal sessions are being generously hosted by leaders of Azerbaijan’s hospitality sector and facilitated by representatives of AmCham’s EVENTS Board of Directors. CEO breakfast events allows general managers to start their busy work schedule with a royal breakfast which allows them to network with their counterparts in an informal environment away from business deliberations. In 2014 and 2015, AmCham organized six CEO Breakfast events hosted by Hilton, Hyatt Regency, JW Marriott Hotel, and Excelsior by bringing together in total 60 senior managers of AmCham member businesses. Business Cocktails AmCham organized business cocktails are festive business after hour events which offers our members an opportunity to socialize in a soothing environment after a heavy work routine. Featured with special themes, these events are sponsored by our members. Each cocktail reflects the sponsoring company’s own individual sense of style as events are held in a variety of locations, allowing for both a restful atmosphere and a varying range of delicious refreshments. In 2014, AmCham in cooperation with Deloitte held its kick off business season cocktail at gorgeous H2O Poolside at Fairmont Baku Flame Towers. The event has brought together about 150 members and friends of AmCham. Also in 2015, Amcham held three other cocktails. Amcham together with Aquavita and Nar Mobile organized an amazing cocktail in Fairmont. Later, on September 17th, Amcham and Deloitte held a Back to Business cocktail in Dreamland. On December 16th in the Boulevard Hotel, AmCham, together with the Baku City Circuit Operations Company held a sparkling cocktail reception to celebrate AmCham’s Membership Loyalty Awards as well as present the preparations for Formula 1 Grand Prix of Europe.

37 EVENTS AmCham Annual Black&WhiteBall were PashaBankand Azerfon. the past events and presented a truly outstanding program and experience! The main sponsors of event than ever as it was the 10th Black & White Ball! Amcham combined the most memorable moments of colleagues, andbusinessassociatesinanabsolutelyuniqueenvironment,thistimemorespectacular As always,thiseventgaveChambermembersandguestsanopportunitytoentertainfriends,clients, and entertainment. Hotel. With over 500 guests in attendance, it was a truly remarkable evening filled with elegance, music, AmCham’s 10th Annual Black&WhiteBallwasheldonMay1stinthemainballroomofFairmont 38 www.amchamaz.org EVENTS

39 EVENTS AmCham Annual IndependenceDayPicnics ing ofthe19th Annual USIndependenceDayPicnic. open official in the Commerce announced the of Azerbaijan of Chamber Director American Executive Board ofQalaLife-welcomedtheguestsintheirspeeches,andNargizNasrullayeva-Muduorglu, Management and Asgar of Alakbarov, Mobile Chairman Nar of Officer Executive McNeley,Chief Kent main sponsors of the event - Sona Abbasova, Director of Corporate Communications of PASHA Bank, yev (EY Azerbaijan) andUS Ambassador to Azerbaijan, RichardMorningstar. Representativesofthe with the US Marine Color Guard followed by welcome addresses from the AmCham President Ilgar Veli U.S. National with and American started Anthems Traditionally, Azerbaijani ceremony official 2014 the Sea in was them of one Breeze Nardaran,whichwasvisitedby1300people,andthesecondinMamboBeachClub&Restaurant. Picnics; Day Independence Annual two hosted AmCham years two these During 40 - - www.amchamaz.org

It should be emphasized that the 2015 20th Annual Brazil 2014 including samba & salsa dancers, Picnic welcomed the new US Ambassador to Azer- performance by New Gypsies, and live broadcast baijan Republic, Mr. Robert Cekuta, and Executive of the 2014 FIFA World Cup. Picnic guests also Director of AmCham, Ms.Natavan Mammadova. had a chance to participate in PASHA Bank Foot- Representative of the Gold sponsors of the event ball and Qala Life Volleyball Tournaments. EVENTS – Ms. Sona Abbasova, Director of Corporate Com- The highlight of the event was AmCham’s first munications at PASHA Bank, expressed her pleas- ever “Sing Like a Star Contest” Team members ure to be part of AmCham and traditional sponsor of PwC Azerbaijan, the Four Seasons Hotel, Am- of AmCham’s Independence Day Picnics. Cham, Deloitte Azerbaijan, and Isa Aydin Produc- tion participated in the show and the winners were A live music band and BBQ party started at 17:00 Yevgeniya and Tural Hajiyev from Deloitte Azer- and continued till dawn. Guests enjoyed the kids baijan who performed Eros Ramazzotti and Tina club, various games and competitions for adults Turner’s Cose Della Vita. and kids, the amenities and activities of Village

41 YEAR AT A GLANCEEVENTS Both Picnicsfinishedupwitharaffledrawing,fireworks,andwerefollowedbydisco. 20th Annual IndependenceDayPicnicwerePASHA Bankand NarMobile. Chevron Khazar, Coca-Cola, A+A Group,PwC Azerbaijan, andInternationalSOS.Goldsponsorsofthe Qala Life.OurBronzeSponsorswereBritish Airways and Tuborg. GeneralSponsors-CrossCaspian, The Gold sponsors of the 19th Annual Independence Day Picnic were PASHA Bank, NarMobile and alongside themusicofLivebands“JazzeriBand”and“LatinoBoys”. In 2015,guestsenjoyeddeliciousfoodgenerouslyprovidedbyMamboBeachClub&Restaurant 42 www.amchamaz.org EVENTS

43 IMPACT AZERBAIJAN nation’s economicgrowthandsustainability. of systematicapproachandeducation inthe the lattertospreadwordabout thepower institutions, programsorinitiatives andthrough to floor the give to is section this of idea The Development &Education charge to all of our members. We also distrib Winter. The magazine is distributed free of with issuesinSpring,Summer, Autumn and IMPACT Azerbaijan ispublishedquarterly, content andproductionvalues. Azerbaijan, withaconsistentlyhighqualityof recognized as one of the best publications in business community. Ourmagazineiswidely increasing interestandcontributionsfromthe grown from36to78pages,atestamentofthe has it 2007 November in issue first its Since Azerbaijan. of the American ChamberofCommercein publication official the is IMPACTAzerbaijan partners. thus increasingtheirdesirabilityasbusiness attention totheirknowledgeandexpertise, members tosharebestpracticesanddraw free ofcharge. This isanopportunityforour for ourmagazine. The articlesarepublished islation. All membersarewelcome towrite and legalupdatesoverviewsofdraftleg pects of doing business in Azerbaijan, tax Cham membercompaniesonvariousas This sectionfeaturesarticleswrittenby Am Member Contribution active inthesector. members AmCham and officials government Education, etc.Itincludesinterviewswith sponsibility, Migrationand Travel, Healthcare, nance, e-Government,CorporateSocialRe Economic Development,BankingandFi have includedEnergySecurity, Sustainable chosen themeofthemagazine.Pastthemes This sectionfeaturesarticlesrelatingtothe In Focus special topicandisdividedintofoursections: Every issueofthemagazineisdevotedto print runis1500to2000copies. ernment andinternationalorganizations. The ute toallmajorhotels,agenciesofthegov 44 ------www.amchamaz.org

AmCham Azerbaijan This section reports on AmCham’s cooperation with various organizations and governmental agencies, business and social events, the important work done by various AmCham committees and projects undertaken by AmCham, such as the Salary Survey, Consumer Price Index and Membership Surveys aimed at increasing the effectiveness of the work of the

Chamber. The Member to Member Discount AZERBAIJAN IMPACT Programme is also included in this section. Members’ News Members’ News Section publicizes members’ achievements and milestones such as awards and anniversaries. It introduces new person- nel to the business community and highlights our members’ valuable contributions to the community through CSR and CSI programs.

Additionally, IMPACT Azerbaijan offers advertising opportunities to both members and non-members to enhance the visibility and networking of your companies.

Advertising in IMPACT Azerbaijan brings benefit to your business in Azerbaijan and also provides valuable financial support for the continued publication of our magazine. For all queries about advertising or publishing an article, please contact [email protected]

45 M2M AND M2M+ DISCOUNT PROGRAMS M2M –IndividualDiscounts Discount Conditions - - - JUMEIRAH BILGAHBEACH HOTEL - - - EXCELSIOR HOTEL ANDSPA BAKU - - - HYATT REGENCY BAKU - QATAR AIRWAYS - - BRITISH AIRWAYS TRAVEL, HOSPITALITY ANDLEISURE presentation ofspecialM2Mcards. in belowmentionedcompaniesupon Member companytoobtaindiscounts This programallowstwopeople from each Plus aswell. and returnthesignedcopytous..PleasementioninagreementifyouwishparticipateM2M To becomeadiscountprovideryouneedtocompleteM2MDiscountProgram Agreement, printitout more valuetocompanies’ membershipbyhelpingtoincreasethevolumeofsalesandsavecosts. beverage outlets. This AmCham initiativeisrecognizedasastrongpromotionalvehicleaimedtoadd ciates toprovidediscountsonawiderangeofproductsandservicesfromthehotelstaysfood Discount ProgramsexclusivelydesignedforourMemberCompaniestoobtainaswellthe Asso Plus M2M from and benefit M2M to AmCham opportunity an appreciate members our believe Wedo Waterparkand (M2MandM2MPlus) Beach Center, Fitness & Spa Talise on % 10 10 %onaccommodation 10% onF&Binalloutlets Centre Wellness Aura Memberships on WellnessAuraCentre Women on for discount 25% discount Memberships andmassages 15% 10% discountonallF&BOutlets Fitness & Spa Armaiti at treatments Spa on discount 30% cleaning anddry 15% discountonlaundry 15% discountonrestaurantandbar in entered is Code Promo CodeField(M2MandM2MPlus) when Promo engine dedicated booking especially Airways’s Qatar on made bookings to applies flights QR on only valid tickets 10% discount on both economy and business class members (M2M andM2MPlus) AmCham to 10% offers Airways British to British Airways Executive ClubSilverStatus offer detailed the in mentioned airlines other of cards Silver/Gold match to ready is Airways British 46 - 20 is limit TreatmentsThe Spa – all on discount 10% - - JW MARRIOTT ABSHERONBAKU - - GAZELLI Internationalltd. GARAGE ISKENDER Kempinski ConferenceandMeetings KEMPINSKI HOTEL BADAMDARBAKU other promotions. All above discounts do not apply in conjunction with applicable forminimumon3days service. is Discount – Cleaning & Laundry on discount 30% spa for products retail apply not does Discount card. per guests in hotel. held events & meetings for applied be cannot card The card. per people 20 for maximum applicable is Discount – Beverages & Food all on discount 10% 5 dson o SA ramn a Gzli Evi: hydro massage,Aromacabin. Gazelli at treatment barrel, cedar kinds), (all wrapping kinds), (all SPApilling by on discount made 15% products cosmetic Gazelli GroupatSPA@Wellness on centers. discount 15% “Ramadan Menus” and Menus” Lunch “Business items except menu all our on to applicable be will discount This Note: -20% discountonfoodandbeverages tea/coffee, premium choice: to chef’s includes: the Upgrade of Azeri sweetsorFrenchpastry sweets classic cookies. additional includes of break assortment Coffee to premium classic from break: participants coffee a on upgrade an get and more and 100 for conference a Book - www.amchamaz.org

SCALINI STMARK Marketing & Consulting+ - 10% discount on food and beverages - 10% discount for each marketing and consulting service SCALINI LOUNGE - 10% discount on food and beverages Azqtel+ - 20% discount for the product Skyport SUNSET - 10% discount on food and beverages INTERNET AND COMMUNICATIONS

DOUBLE COFFEE NETTRENDS - 10% discount on food and beverages - 10% discount on the quoted monthly subscription AMAREDDINE+ tariffs for the online media monitoring services - 10% discount on food and beverages SAZZ 4G INTERNET WOK INN - Connect to Sazz 4G Internet and receive AX 326 - 10% discount on food and beverages Sazz USB Modem as a gift in return for user charge (50 AZN) ZADIG & VOLTAIRE - M2M Plus users will be presented with special - 15% collection discount offers on an individual basis.

MAFRAT SEABAK LLC - 15% collection discount - up to 15% on Internet Services at Landmark and other business centers MIRTILLO M2M AND M2M+ DISCOUNT PROGRAMS AND M2M+ DISCOUNT M2M - 15% collection discount BANKING, FINANCE AND INSURANCE

SIMONETTA A-GROUP INSURANCE COMPANY OJSC - 15% collection discount - 15% on all types of insurance

E. MARINELLA+ INDIAN CLINIC - 15% collection discount - 15% on medical services

PULS DRUGSTORES ANADOLU MEDICAL CENTER - 15% on all medications - 10% on all services at the clinic excluding materials, drugs and applied taxes SEABAK LLC - 5% on all services at the clinic excluding materials, - up to 5% on IT Equipment, Cartridges and Software drugs and applied taxes (M2M and M2M Plus) Licensing REAL ESTATE STS INTERNATIONAL - 15% discount on any oil change (motor oil, ALTES GROUP antifreeze, ATF, power steering) at STS oil change -5% on “Altes Group” apartments service (M2M and M2M Plus) EDUCATION PROFESSIONAL SERVICES ADA UNIVERSITY BIZNESINFO.AZ - 10% on Executive Education Corporate Training - 15% discount on all banner advertising on Programs (M2M and M2M Plus) biznesinfo.az A-LEVEL ACT AZERBAIJAN - 15% discount for education and support services - 10% discount on all services OTHER MOZAIK - 10% on all products Office Systems+ - 10% discount for office chairs SEABAK LLC - 15% discount for hard furniture - up to 10% on IT Support Services - 40% discount for office partitions - FREE migration to CLOUD.AZ Services

47 M2M AND M2M+ DISCOUNTYEAR A PROGRAMST A GLANCE - Xazar InvestmentCompanyLLC - - - HYATT REGENCYBAKU+ - QATAR AIRWAYS - BRITISH AIRWAYS 10% onfoodandbeveragesatAMAREDDINE 30% onSpatreatmentsatArmaiti&Fitness cleaning anddry 15% onlaundry 15% onrestaurantandbar entered inPromoCodeField booking engine when especially dedicated Promo Code is Airways’s Qatar on made bookings valid to flights QR tickets on only class business and economy both on 10% 10% toAmChamM2MandPluscardholders valuable. Analyzing our members businesses and daily op initiative tomake membership in the Chamber evenmore AmCham Azerbaijan hasagroundbreakingcommercial company within AmCham Azerbaijan network. within AmChamAzerbaijan company discount rates not only for two delegates, but for a whole developed M2M+DiscountProgramenvisagingcorporate to somethingbiggerandtangible.Withthisinmind,we erations, itwas a demand-driven initiative to expandM2M 48 - - ANADOLU MEDICAL CENTER - NETTRENDS - STS INTERNATIONAL MMC - and appliedtaxes (M2MandM2MPlus) excludingdrugs clinic materials, the at services all on 5% and appliedtaxes 10% on all services at the clinic excluding materials, drugs the for tariffs subscription online mediamonitoringservices monthly quoted the on 10% steering) atSTSoilchangeservice(M2MandM2MPlus) ATF,antifreeze, power oil, (motor change oil any on 15% 15% collectiondiscountatE.MARINELLA - www.amchamaz.org

AmCham Youth Internship Program INTERNSHIP

Overview The AmCham Youth Internship Program was formally established in 2013 in order to enable Azerbaijani students with on-the-job training and professional development. The program is open to undergraduate and graduate students from all Azerbaijani universities who are ready to commit their time and energy to the highly challenging one to six month internship at the AmCham office. Internships are unpaid and offered on a rolling basis for halftime and fulltime depending on the need at the time of recruitment. During 2014-2015, more than 20 students from different universities participated at the program. Students of ADA University, Baku State University, Azerbaijan State University of Oil and Industry, and Azerbaijan State University of Economics were actively involved in AmCham activities in the framework of the internship program.

Eligibility Criteria To be eligible to participate, students must have: 1) advanced knowledge of the English and Azerbaijani lan- guages; 2) completion of at least two semesters of university; 3) commitment to complete a one to six month internship with consistent attendance and; 4) readiness to be challenged by business professionals.

Application Process In order to participate in the internship program, students should submit their resume to the career centre of the University. After a review process of the resume, AmCham calls the student for an interview. In case of an opening, a successful candidate gets the approval within a week. If there is no opening at the time of application, AmCham defers the student to the next opening. During the orientation meeting, Amcham gives the student information on AmCham, expectations as well as clarifies working hours, possible time off, dress code, and communication ethics with members, etc.

To learn more about the program, please contact [email protected]

49 MEMBERSHIP LIST Member companies ADO-G CONSTRUCTIONSUPPLY AND INSTALLATION KORPORASİYASI SƏNAYE TİKİNTİİNVESTİSİYA KORPORASİYASI SƏNAYE TİKİNTİİNVESTİSİYA AGBANK INVESTMENT CORPORATION AQUAVITA "TAJ" LTD ANADOLU MEDICAL AKKORD INDUSTRY PRODUCTS GMBH ACT AZERBAIJAN CONSTRUCTION A+A GROUP OF ATA BANKJSC ALTES GROUP ACCESSBANK ATROPATENA COMPANIES CENTER ABBOTT 50 ABDI IBRAHIMİLACSANAYI VE TICARET A. Ş. A-QROUP INSURANCECOMPANY A-LEVEL EDUCATION CENTER INTERNATIONAL MINERAL RESOURCES OPERATING AZERBAIJAN REPUBLIC AUTOSTAR KAUKASUS NSURANCE COMPANY AIMROC (AZERBAIJAN AMG OFFSHORE,B.V. AECOM EXP RUSSIA BRANCH OFFICEOF CONSULTANTS LLC GMBH AZERBAIJAN ABSHERON HOTEL ADA UNIVERSITY LIMITED IN THE LIMITED ACE GROUP ATESHGAH I ASPI AGRO COMPANY) GROUP OJSC www.amchamaz.org

AZERBAIJAN GOLF AZENCO OJSC FEDERATION

AZERCELL "AZERCOSMOS" TELECOM LLC OJSC MEMBERSHIP LIST MEMBERSHIP

AZERFON AZERINTELTEK CJSC

AZMECO (AZERBAIJAN AZERTELEKOM LLC METHANOL COMPANY)

AZPROMO BAGHLAN GROUP

BAKER & MCKENZIE BAKER HUGHES

BAKER TILLY BAKU CONSULTING AZERBAIJAN GROUP-2011

BAKU FOOTBALL BALTIKA - BAKU CLUB LLC

BANK OF BAKU BANK OF BAKU

BANK Texnikabank BANK TECHNIQUE RESPUBLIKA JSC etibarlı bank OJSC

BANK VTB BRITISH AMERICAN TOBACCO (AZERBAIJAN) OJSC (UNITED KINGDOM & EXPORT) LIMITED

BASF CASPIAN YKS LLC BDO AZERBAIJAN LLC

51 MEMBERSHIP LIST BOOZ ALLEN HAMILTONBOOZ ALLEN BRITISH SCHOOL INBAKU BECHTEL INTERNATIONAL CASPIAN ACCOUNTING & CASPIAN ACCOUNTING CONSULTING SERVICES CNIM AZERBAIJAN LTDCNIM AZERBAIJAN CAPITAL RESOURCES CERTUS PHARMA LLC CASPIAN MARINE BOS SHELFLLC CYBERNET LLC ADVISORS LTD SYSTEMS INC TOUCHE LLC DELOITTE & CONNECT SERVICES 52 BORUSAN MAKİNA VEGUC CHEVRON CORPORATION AZERBAIJAN COCA-COLA TICARET A.Ş AZERBAIJAN EQUIPMENT GROUP INC CAMERON PETROLEUM SISTEMLERI SANAYI VE CASPIAN INVESTMENT BEST SOLUTIONSLLC BUSINESS SERVICE CASPIAN SHIPYARD (CASPIAN SEA)LTD. CONOCOPHILLIPS REPRESENTATIVE DDB AZERBAIJAN BP EXPLORATION BOTTLERS LTD. COMPANY LLC DEMIRBANK CENTRE CENTRE www.amchamaz.org

DORCE PREFABRICATED BUILDING & CONSTRUCTION DENTONS INDUSTRY TRADE INC. AZERBAIJAN BRANCH

DOW TURKEY DVC MEMBERSHIP LIST MEMBERSHIP

EARNST & YOUNG EKVITA HOLDINGS (CIS) B.V.

ESTEE LAUDER EMERSON LLC AZERBAIJAN

EXCELSIOR EURODESIGN CSC HOTEL & SPA BAKU

EXXON AZERBAIJAN FAIRMONT BAKU LIMITED

FINCA AZERBAIJAN GARANT HOLDING LLC

GDF SUEZ E&P GAZELLI INTERNATIONAL LTD. ABSHERON B.V.

GENERAL ELECTRIC GENERCON INTERNATIONAL INC.

GOBUSTAN OPERATING GOLDENPAY COMPANY

GRC ASSURANCE GORGUD MEDIA GROUP AND ADVISORY SERVICES

GULF DRILLING AZERBAIJAN HALLIBURTON EURASIA LIMITED

53 MEMBERSHIP LIST REPUBLIC OF AZERBAIJAN REPUBLIC REPRESENTATIVE OFFICE LUXEMBOURG SA"IN THE IBM EAST EUROPE/ASIA KARVAN LOGISTICSLLC HYATT REGENCY BAKU OF "JT INTERNATIONAL HILL INTERNATIONAL IMPERIAL TOBACCO ITECA CASPIANLLC INTERNATIONAL RS HOLIDAY INNBAKU INTERTEK GLOBAL ABSHERON BAKU JW MARRIOTT (AZERBAIJAN) INDIAN CLINIC GROUP PLC HERBALIFE LIMITED LIMITED LTD. 54 INTERNATIONAL BANKOF AZERBAIJAN JEYKHUN IMANOVSTUDIO HOLCIM (AZERBAIJAN) HEWLETT PACKARD JUMEIRAH BILGAH INTERNATIONAL ISRA GROUP OF BEACH HOTEL KAPITAL BANK IDEAL DIZAYN INNOVATIONS HONEYWELL INFIPRO INC. COMPANIES CONTROLS LIMITED CENTER OJSC KBR www.amchamaz.org

KEMPINSKI HOTEL KOMTEC LTD BADAMDAR BAKU

KPMG AZERBAIJAN LUFTHANSA LIMITED MEMBERSHIP LIST MEMBERSHIP

MAERSK DRILLING LUKOIL OVERSEAS SHAH-DENIZ LTD.

MCCANN ERICKSON MCDERMOTT AZERBAIJAN

MCDONALD’S METROPOLITAN AZERBAIJAN FILMWORKS INC

MOZAIK PRINTING MICROSOFT AND DESIGN

MURPHY SHIPPING & COMMERCIAL NARGIS SERVICES AZERBAIJAN LTD PUBLISHING HOUSE

NEPTUNE J.V. NESS CO.

NETTRENDS "NEW EUROPE" REAL ESTATE

NJT GROUP OF NOBEL OIL COMPANIES

NOVARTIS PHARMA SERVICES AG OFFICE SYSTEMS

ORACLE CORPORATION / THE BRANCH OFFICE OF "ORACLE PROCTER & GAMBLE INC. NEDERLAND B.V." IN THE AZERBAIJAN BRANCH REPUBLIC OF AZERBAIJAN 55 MEMBERSHIP LIST A KCADeutagCompany PFIZER HCP CORPORATION REPRESENTATIVE OFFICE PROCTER &GAMBLEINC. ROCHE AZERBAIJAN LLC ROCHE AZERBAIJAN RDS (TECHNICAL)LTD AZERBAIJAN BRANCH PASHA INSURANCE RAPID SOLUTIONS SIĞORTA ŞIRKƏTI QATAR AIRWAYS CONSTRUCTION PASHA TRAVEL IN AZERBAIJAN QALA HƏYAT Q2B GROUP PANALPINA PASHA 56 SABIS SUNINTERNATIONAL SCHOOL LLC QAFQAZ BAKUCITY HOTEL & RED COMMUNICATIONS QAYA REAL ESTATE &CONSULTING LLC QALA INSURANCE PWC AZERBAIJAN INSURANCE OJSC PATRIGEST, S.A. PREMIER AUDIT RESIDENCES PASHA BANK PASHA LIFE HOLDING R.I.S.K. PASHA OJSC www.amchamaz.org

SAFE LIFE LLC SAP

SCHLUMBERGER SCHNEIDER ELECTRIC LOGELCO INC. AZERBAIJAN REP. OFFICE MEMBERSHIP LIST MEMBERSHIP

SEA BREEZE RESIDENCES & HOTEL SEACOR MARINE AZ LLC

SERVIER AZERBAIJAN LLC SET-AUTO LTD. MMM

"SCHERING-PLOUGH SIAR RESEARCH AND CENTRAL EAST AG" RO IN CONSULTING GROUP AZERBAIJAN (MSD)

SOCAR SOCIETE GENERALE

STEEL REPAIR STATOIL APSHERON AS SERVICES LLC

STMARK MARKETING & CONSULTING STS INTERNATIONAL

SYNERGY GROUP SW HOLDING OJSC

TEMP LTD TTE-PETROFAC

TRITON TURANBANK OJSC CONSULTING MMC

ULTEL LTD. UNIBANK

57 MEMBERSHIP LIST PROMOTION FOUNDATION AZERBAIJAN EXPORT AND AZERBAIJAN INVESTMENT AmCham Azerbaijan isthemember U.S.CHAMBER OF of thefollowingorganizations: COMMERCE COMPANY LLC INVESTMENT AL PRIVE VAULT UPS-AZ LLC KHAZAR THE EUROPEAN AZERBAIJAN 58 SOCIETY VAN DERWAL INTERNATIONAL TRANSPORT BAKU AMCHAMS IN EUROPE AZERBAIJAN LTD. YAPIKREDI BANK BUSINESS CLUB WEIR SOSLTD INTEGRATION CASPIAN www.amchamaz.org

Associates

AA SERVICES ABB LIMITED ABS (AMERICAN BUREAU OF SHIPPING)

AIT – HRG AIR ASTANA AZERBAIJAN ACE FORWARDING CASPIAN MEMBERSHIP LIST MEMBERSHIP

ALSTOM GRID AMEC ALCATEL-LUCENT

ANGLO - AMERICAN ELITE AZERBAIJAN AMERICAN SYSTEM (LUXE PROPERTY DEVELOPMENT LIFE GROUP) SOLUTIONS CO.

ASCO CASPIAN HOLDINGS SA AZERBAIJAN PROPERTY SOLUTIONS ASPI CONSULTING ENGINEERS, INC.

AXA MBASK AVANTEQ LTD INSURANCE COMPANY AZECOLAB COMPANY

AZERBAIJAN AZEL (AZERBAIJAN STATE AZERI MI ELECTRONICS) UNIVERSITY OF ECONOMICS

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E-AmCham

The original e-AmCham software system was created when the Chamber was about half the size it is today. Its main purpose was to replace the cumbersome membership directory that was sent out every year on a compact disc. Our team members were the first to benefit from the original system because it provided a means to organize a growing membership base. Conversely, there were few features attrac- E-AMCHAM tive to the members themselves, other than receiving electronic event invitations and streamlining the salary survey process. We attempted to improve this feature set out over the past few years by adding committee meeting, legal update, and inflation survey sections; however it soon became clear that we have been growing too quickly for the system to keep up.

e-AmCham is a customized system tailored for AmCham and our Members to automatize most of the internal and external processes

In the middle of 2011, together with our partner and creator of the original e-AmCham system SilverKey/ GoldenPay, we decided that a new version of the system was necessary. It needed to be faster than the current version, as well as provide both our team and members with more features. For team members, this meant adding the ability to synchronize their mailing lists with the system, implementing a file sharing module, making necessary changes to the invoicing module, and generally improving the usability of the features that already existed. Members, on the other hand, needed something that would keep them coming back to e-AmCham more frequently.

The first feature chosen for members is a calendar of events. One thing that was missing from the original E-AmCham system was the ability for members to let other members know what they were doing. This feature solves that problem by allowing only member companies to announce any upcoming events it has. Other members, upon logging into the system, would see upcoming events. We do hope that this new feature will increase communication amongst members.

The second feature is a recruitment board. This is already available on the AmCham website; however we decided that it would better serve if members are provided with the technical access to post their employment opportunities. Only member companies can post available vacancy announcements. As with events, other members would see newly added opportunities upon login.

The third feature is member news. This feature is already available on our website but with a limited number of posts; however the updated version envisages an increase in the number of posts and ensures relevance of the information posted. All members can upload news to increase awareness about their activities among members and the general public.

In the first quarter of 2012, the first release of the new e-AmCham including all aforementioned features as well as the calendar of events and recruitment board was launched. We now have better access to the information contained within our database. For example, team members can track member participation by checking how many events a member attended in a given year. It is features like this that will help us to provide a more consistent and streamlined service to our members in the future.

Over the last years, our website and software system have evolved to provide members with a more dynamic online experience. This has included new features and enhancements such as:

63 E-AMCHAM your helpwecancontinuetoimproveourservicesandoffer With say. ourmembersevenmore! to something have you if office our call or [email protected] email Please system. We wouldalsoappreciateanycomments,concernsorrequestsregardingourwebsiteandsoftware our activities. If you do not already use them, we encourage you to take a look and see how they can work for you. We remain dedicated to using our website and software system as the primary source of information relating to invitations, andtheabilitytokeepyourmemberinformationcurrent. All ofthisisinadditiontothemembershipdirectory, eventphotos,membershipapplicationform, • • • • • • • • • • • • Travel Systemwherememberscanchecktheavailabilityofflights,hotelsandtransfers Current Member-to-MemberDiscountinformation Access totheU.S.ChamberofCommercenewsletter Increased frequencyofwebsiteupdates Ability tocommentonanddownloadcommitteemeetingminutes(membersonly) List ofmemberrepresentativesandcommitteemembers(membersonly) Links withDoingBusinessin Azerbaijan/US Member calendaroreventstofeaturefunctionshostedbymembers Improved membernewssectionwherememberscanposttheir Improved recruitmentsectionwhereeachmemberisnowabletoposttheirvacancy Committee Highlightssectionthatkeepsmembersuptodatewiththeworkofourcommittees Access tonewlawsandregulationsreleasedbythegovernment(membersonly)

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rg rg 64 E-mail: [email protected] Fax.: (99412)4971091 Tel.: (99412)4971333 Landmark Building2 45A Khaganistr, Executive Director Natavan Mammadova Azerbaijan American ChamberofCommercein active AmCham Member, pleasecontact us: tivities. Ifyouareinterestedinbecomingan bers andalltypesofcontributionstoourac AmCham Azerbaijan welcomesnewmem Contact us - -