April 23, 2021 April 30, 2021 Chaperone Guide & Event Information
Total Page:16
File Type:pdf, Size:1020Kb
April 23, 2021 April 30, 2021 Chaperone Guide & Event Information EVENT OVERVIEW SeaWorld’s 2021 Grad Nite is an exclusive once-in-a-lifetime school sanctioned experience that is not- your-average daytime “walk in the park.” Grad Nite offers the thrill of riding adrenaline pumpin’ coasters and some of the best thrill rides in Orlando, including Mako - Orlando’s tallest and fastest coaster, and Infinity Falls – a white water rafting experience! Plus, DJ party zones, up-close animal encounters, exclusive shows and presentations to keep the party going all night! Celebrate your graduating class at SeaWorld Orlando! Grad Nite Event Hours: 7:00 p.m. – 12:00 midnight If a student or chaperone need special accommodations, please contact: [email protected] SAFETY SeaWorld is committed to the health and safety of our guests, employees, and the animals in our care. We have worked diligently with state and local health officials, outside consultants and attraction industry leaders to enhance our already strict health, safety and cleanliness standards. These protocols and guidelines will be modified based on evolving industry standards and methodologies, public health and governmental directives, and advancing scientific knowledge on the transmissibility of COVID-19. We are excited to continue to provide our guests with fun, inspiring and memorable experiences, while addressing important health and safety needs during this time. Page 2 of 9 TEACHER/CHAPERONE INFORMATION SeaWorld wants a safe and fun experience for all students attending Grad Nite. As such, we require (2) lead chaperones that will be attending Grad Nite and will be accessible by cell phone at all times during the event. We strongly recommend that all chaperones spend the majority of their time in the park to supervise and to be visible to their students. If the school is suppling Resource Officers for the event they will need to check in with Security upon arrival at the Park. In order to identify teachers/chaperones clearly, you will be asked to wear a chaperone wristband throughout the night. Wristbands will allow you to experience the following: • Front-of-the-line access to the following rides and attractions: o Mako, Manta, Kraken, Infinity Falls, Journey to Atlantis • Access to teacher/chaperone only lounge with complimentary refreshments The teacher/chaperone lounge will be located in Pass Member Lounge at Waterway Grill (near Infinity Falls) from 8:00 p.m. – 11:30 p.m. Chaperone wristband is required for entry into the Chaperone lounge. *Location subject to change. Use this QR Code for a copy of the Park Map, so its always on your phone! Page 3 of 9 LEAD CHAPERONE FORM • All Schools are required to submit their completed Lead Chaperone Form to SeaWorld by Thursday, April 15th, 2021. • Schools that do not send in their Lead Chaperone Forms for Grad Nite will not be allowed to enter the park. • In the event of improper behavior or violation of dress code guidelines involving a student from your school, the lead chaperones will be contacted and will be required to meet with the appropriate SeaWorld staff. o At this meeting, appropriate disciplinary action will be decided. This action may include temporary detention, ejection from the event without a refund or arrest. o If temporary detention is the course of action, a lead chaperone from the student’s school will be required to remain with the student. o In the event that a student is ejected from the park, the safety and security of the ejected student becomes the responsibility of the student’s school chaperone(s). BEFORE GRAD NITE • Ensure you have Grad Nite tickets for all students, teachers and chaperones attending the event. • Make sure attendees are wearing the proper attire and are not carrying prohibited items. Shirts will be available for purchase if a student should not comply with the outlined dress code. • Have a plan for all chaperones in your group. We encourage you to bring cell phone chargers and have all contact information available. • Please have chaperones, teachers, and bus drivers put on wristbands prior to arrival at the park. This will make for easier entry into the event. Page 4 of 9 ARRIVAL AT SEAWORLD • All schools attending Grad Nite must arrive as a group via bus or van. Bus parking is complimentary. • Buses can begin drop off at 5:00 p.m. • Buses will unload and park in the main parking lot and will be directed to the appropriate entry point upon arrivals. SeaWorld will offer multiple entry points to enable the smooth inflow of guests. Pedestrian traffic is prohibited. • Buses and vans must have your school’s name clearly displayed on the front windshield of the bus so your students can easily locate their correct bus in the bus parking lot at the end of the event. • Please inform your bus driver that buses will be directed by park staff and may only drop- off/pick-up in the designated locations. • All bags will be checked upon entering the park. Outside food and beverages cannot be brought into the park. • SeaWorld Security Officers will board each bus to review Grad Nite behavior guidelines and to answer any security related questions. DEPARTURE FROM SEAWORLD • Your bus will be parked in our main parking lot. • As your group exits the park at the end of the evening through the front plaza area. STUDENT MEDICATION: SeaWorld Health Services will be available to check in any student medications that the chaperones and/or parents/guardians do not wish to carry with them. SeaWorld strongly discourages any students from carrying their own medications unless it is absolutely necessary for the student’s health. All guests are encouraged to leave any unnecessary medications at home. Required medications can be checked into for safe keeping with the Medical Services staff. FIRST AID/HEALTH SERVICES For First Aid / Health Services assistance during the Grad Nite event, call 407-363-2165. Please refer to the park map for the First Aid locations or ask any SeaWorld staff member for assistance. In the event a student should require medical attention, the lead chaperones will be contacted and will be directed to the appropriate location. The Health Services staff will be posted throughout the park and in the Chaperone Center located in the Pass Member lounge located in Waterway Grill for quick response. Page 5 of 9 DRESS CODE Acceptable attire: Guys: • Shorts or pants secured at the waist • Shirts with sleeves • Shoes (including tennis shoes, dress sandals, boots and flip flops) Girls: • Dresses, Skirts, Capris or Bermuda shorts, no shorter than mid-thigh/fingertip length • Casual Blouses or tops • Shoes (including tennis shoes, dress sandals, boots and flip flops) Unacceptable attire: • Apparel with school name or school logo • Backpacks or bags larger than 8.5” x 11” • Apparel with obscene or offensive language or graphics, including but not limited to references to drugs, alcohol, tobacco or sexually explicit material • Excessively revealing clothing • Any clothing that would be deemed inappropriate for school or a school function • Tube tops, tube top dresses, off the shoulder shirts or dresses, or one-shoulder shirts or dresses • Short shorts • Visible undergarments • Exposed bikini tops and/or bottoms • Clothing or accessories that display area codes Please note: The school is responsible for enforcing the dress code prior to arrival at SeaWorld. Schools are also permitted to enforce a stricter dress code. Page 6 of 9 TICKET UPGRADE AND EXPERIENCE UPGRADES Upgrade your paid Grad Nite admission ticket to an Annual Pass or Fun Card • Grad Nite paid student or paid teacher/chaperone tickets can be upgraded to a SeaWorld Fun Card or Annual Pass during the Grad Nite event. o Present paid ticket at the ticket window during the Grad Nite event and students and chaperones will receive a credit towards the purchase of a 2021 Fun Card or Annual Pass. Excludes Grad Nite tickets printed with “COMP.” MEAL TICKETS • One Grad Nite meal ticket will be given for every paid student ticket, paid teacher/chaperone ticket and COMP ticket. o Meal ticket is valid for one entrée and one regular-sized non-alcoholic beverage per person. Not valid for sampler platters and full slab of baby back ribs. o Additional menu items must be purchased separately. • Quick Queue: Available for purchase at a special discounted Grad Nite rate. All ride height and safety restrictions apply. BUS DRIVERS • Bus Drivers will receive a complimentary Grad Nite admission ticket and wristband for the event. • Bus Drivers do not receive the Grad Nite meal ticket that schools receive with their Grad Nite admission tickets. o Schools may purchase a Grad Nite meal ticket for their bus driver, prior to Grad Nite, for $12.49 + tax ($13.36 w/tax). Meal ticket is valid for one entrée and one regular sized beverage (excludes sampler platters and full slab of baby back ribs). o To purchase a bus driver meal ticket prior to Grad Nite, call the Group Sales Department: ■ Phone: 1-407-965-3251 ■ Email: [email protected] • Bus drivers will have access to the park’s restaurants for food and beverage purchases during the Grad Nite event (they will not have access to the Chaperone Lounge). Page 7 of 9 SECURITY • The safety of our guests is our top priority at SeaWorld. The park’s security and uniformed Orange County Sheriffs Department officers will be present during the entire Grad Nite event. • Bags: o All student bags, including but not limited to backpacks, drawstring bags, purses, tote bags, and briefcases, must be no larger than 8.5” x 11” (the size of a sheet of paper). *Please note: Failure to comply with bag size requirements will result in the delay of your group’s entry into the park.