26Th Nordic Symposium of Tourism and Hospitality Research October 4-6 2017, Falun, Sweden
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26th Nordic Symposium of Tourism and Hospitality Research October 4-6 2017, Falun, Sweden BOOK OF ABSTRACTS TABLE OF CONTENTS CONFERENCE SESSIONS OVERVIEW .................................................................................................................... 4 Thursday 5th October 2017 .............................................................................................................................. 4 Friday 6th October 2017 .................................................................................................................................. 5 DETAILED CONFERENCE PROGRAMME ............................................................................................................... 6 Thursday 5th October 2017 ............................................................................................................................. 6 Friday 6th October 2017 ................................................................................................................................ 10 KEYNOTE SPEAKERS AND ABSTRACTS ............................................................................................................... 14 Diane Nijs ....................................................................................................................................................... 14 Nigel Morgan ................................................................................................................................................. 15 Ana Maria Munar .......................................................................................................................................... 16 ABSTRACTS ........................................................................................................................................................ 17 Thursday, 5 October 2017 ................................................................................................................................. 17 Parallel Session I: 10:30-12:00 ....................................................................................................................... 17 INDUSTRY WORKSHOP: Creating and Innovating in a Complex World ..................................................... 17 SESSION 29: Understanding and monitoring visitor’s behaviour .............................................................. 17 SESSION 31: Challenges for destination development .............................................................................. 19 SESSION 27: Management of unprecedented influx to nature attractions in the Nordic countries: paradoxes and dilemmas related to the principles of the public right of access ...................................... 21 SESSION 15.I: Advancements in Event Management Research ................................................................ 23 SESSION 6: Big data and business intelligence in the travel & tourism domain ....................................... 25 Parallel Session II: 14:00-15:30 ...................................................................................................................... 27 SESSION 18: The role of the DMO in the digital era .................................................................................. 27 SESSION 8.I: City destination interconnectivity: New roles for destination marketing and management 28 SESSION 9.I: Influencing sustainable behaviour in tourism & hospitality ................................................. 31 SESSION 20+17: Tourism and the public sector ........................................................................................ 33 SESSION 15.II: Advancements in Event Management Research: The value of events .............................. 35 SESSION 12+25.I: Creating Tourism Knowledge in a Hyper-Connected World ........................................ 37 Parallel Session III: 16:00-17:30 ..................................................................................................................... 40 SESSION 22: 2 degrees: Tourism and the new climate regime ................................................................. 40 SESSION 8.II: City destination interconnectivity: New roles for destination marketing and management ................................................................................................................................................................... 42 SESSION 9.II: Influencing sustainable behaviour in tourism & hospitality ................................................ 44 SESSION 5: Nature experiences and digitalization .................................................................................... 46 2 SESSION 13: Local collaboration at cruise destinations: Challenges and opportunities of sustainable value creation ............................................................................................................................................ 48 SESSION 12+25.II: Creating Tourism in a Hyper-Connected World ........................................................... 50 Friday, 6 October 2017 ...................................................................................................................................... 53 Parallel Session IV: 9:30-10:30 ...................................................................................................................... 53 SESSION 3.I: The Pedagogy of Tourism...................................................................................................... 53 SESSION 19.I: Place branding in the Nordic Context: Similarities, Differences, Challenges and Opportunities ............................................................................................................................................ 54 SESSION 11: Quantitative Methods ........................................................................................................... 56 SESSION 1: Innovation and entrepreneurship ........................................................................................... 57 SESSION 32: Tourism scholars in the knowledge economy ...................................................................... 59 SESSION 2: Smart Tourism: Co-articulating tourism futures in the imaginative qualities of design thinking ................................................................................................................................................................... 60 Parallel Session V: 11:00-12:00 ..................................................................................................................... 63 SESSION 3.II: The Pedagogy of Tourism..................................................................................................... 63 SESSION 19.II: Place branding in the Nordic Context: Similarities, Differences, Challenges and Opportunities ............................................................................................................................................ 64 SESSION 24+16: Tourism, indigenous entrepreneurship and representations ......................................... 66 SESSION 4.I: Nature-based tourism in transition ...................................................................................... 68 SESSION 7: Nordic-Baltic-Russian Tourism Development Perspectives .................................................... 69 SESSION 23: New ways to work: Changes on the tourism labour market ................................................ 71 Parallel Session VI: 13:00-14:30 .................................................................................................................... 73 SESSION 28: Tourism research in a digital era ........................................................................................... 73 SESSION 26 Workshop: What is a good tourism academic? What is a good tourism academy? ............. 74 SESSION 14: (Re)Connecting Mobilities and Tourism ............................................................................... 74 SESSION 4.II: Nature-based tourism in transition ..................................................................................... 77 SESSION 21: Complexity research in leisure and tourism: Challenges and directions in an era of interconnectedness ................................................................................................................................... 79 SESSION 30: Tourist motivation................................................................................................................. 81 List of Delegates ................................................................................................................................................ 83 Index (of registered paper authors) .................................................................................................................. 88 3 CONFERENCE SESSIONS OVERVIEW Thursday 5th October 2017 8.00 Registration opens 8:30-9.00 Plenary session: Opening ceremony - Room FÖ6 9.00-10.00 Plenary session: Keynote I, Diane, Nijs “Imagineering as collaborative innovation by design” - Room FÖ6 10.00-10.30 Coffee break Parallel session I Room: C227 Room: C220 Room: C327 Room: C335 Room: C337 Room: C313 10.30-12.00 Industry (29) nderstanding (31) Challenges (27) (15.I) (6) Big data and Workshop: and monitoring for destination Management of Advancements in business Creating and visitor’s behaviour development unprecedented Event intelligence in the Innovating in a influx to nature Management travel & tourism Complex Chair: David Scott Chair: Albina