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PEOPLE ARE OUR PURPOSE EXECUTIVE MANAGEMENT TEAM A Letter from our CEO 2020 ANNUAL AWARD WINNERS CHIEF EXECUTIVE OFFICER I think it is safe to say when we started the 2020 fiscal year no one ASSOCIATES OF THE YEAR Paul J. Atkinson, Sr. could have foreseen what this year would hold. As I reflect on this past year, I am proud and grateful for the collective efforts that ensured CHIEF FINANCIAL OFFICER Eggleston’s work could continue – from our community partners rising to RELATIONSHIPS Ronald Fritch the occasion to support us – to the dedicated, essential employees who VICE PRESIDENT have provided vital supports for adults with disabilities in their daily lives. In this year’s FEDERAL CONTRACTS Community Impact Report we are pleased to once again highlight our Relationships, Impact, Chris Hoagland and Growth despite these uncertain times. VICE PRESIDENT When Eggleston was started 65 years ago, it was by a group of parents who wanted to find REHABILITATION SERVICES meaningful activities for their adult children with disabilities. Today it takes many different types of Tasha Jones Relationships to make Eggleston a success, and we are grateful for all of them. From the federal contracts with SourceAmerica to partnerships with Cox and other local businesses, we are able to DIRECTOR OF offer hundreds of work opportunities. With the support of our donors and other organizations, Robert “Michael” James “Preston” Tania Meechan Thomas Demary HUMAN RESOURCES we are able to provide residential and day programs to individuals with disabilities and brain Sadowski Wagner Brain Injury Services, Community Employment, Helene Russell injuries. With the guidance of our Board of Directors and the hard work of our employees, we Day Program Services, Residential Services, Beacon House Pollard’s Chicken continue to find new ways to grow Eggleston and to develop new opportunities. Peninsula Day Sawyer House BOARD OF DIRECTORS PAUL J. ATKINSON SR. The work that Eggleston does is not just important, it is Essential. Throughout the Covid-19 EMPLOYEE OF THE YEAR VETERAN OF THE YEAR EXCELLENCE IN ACTION LEADERSHIP AWARD pandemic we have remained open and had not just a positive Impact on those we serve but

BOARD CHAIR also on the community. We processed millions of pounds of laundry and provided food services RELATIONSHIPS RELATIONSHIPS RELA Dennis “Denny” Wance for hospitals and other military facilities. During quarantine we continued to provide around the VICE CHAIR clock care in our residential facilities and found new ways of serving brain injury survivors using Jennifer Anders new technology equipment and digital platforms. Due to our smaller team sizes and extra safety precautions, we were even able to Grow our partnership with Cox during the pandemic. SECRETARY James D. Sanders This last year has presented many changes, challenges and opportunities for Eggleston. In April 2020, we lost a dear friend, board member, and advocate of Eggleston with the passing of Mr. TREASURER Kenneth Lampert, Jr. While Ken’s presence will be sorely missed, we were honored to memorialize Brian J. Dundon Ken’s many contributions by establishing the Kenneth Lampert Memorial Fund of the Eggleston Robert Williams Edward Witkowski Tamao Joseph Tania Lee Foundation. It is during unprecedented times of uncertainty that the importance of Eggleston’s Detailer, EAC Production Supervisor, DSP, Residential Services Interim Director of DIRECTORS mission, to empower and enrich lives for adults with disabilities, is reinforced. Thank you, for Laundry Services Business Services Dave Belote your unwavering and continuing support of Eggleston, now and in the months and years ahead. Jim Brown Susan Craft Sincerely. SERVICE TENURE RECOGNITION Fiesta Martin Joseph Quinn 20 YEARS 25 YEARS 30 YEARS 45 YEARS Michael Sheffield Sherman Atkins David Cole Liz Johnson Hope Bress Michael Sterling Paul J. Atkinson, Sr. Linwood Tatem Business Services Laundry Services Naval Medical Military Highway Business Services DIRECTORS EMERITUS Chawnique Sutton Center Portsmouth Day Program C. Arthur Robinson II, Business Services Foundation Vice Chair IMPACT IMPACT IMPACT IMPACT

DOCUMENT SHREDDING & CONVERSION EGGLESTON AUTO CENTER Eggleston offers secure, state-of-the-art document shredding In 1999 Eggleston began its vehicle donation program to 1,758,230 services, as well as affordable document conversion into easily create additional employment opportunities and support stored, readily accessible digital images. We have a range of 377,654 other Eggleston programs. Every month, the dedicated team POUNDS OF PAPER options to accommodate all of our customer’s unique needs at Eggleston’s Automotive Center (EAC) repairs and details and employ dozens of people through these programs. TOTAL DOCUMENTS hundreds of donated vehicles for auction. In early 2020, we SCANNED AND had to significantly modify our procedures due to the SHREDDED AND Even though the shredding and conversion departments CONVERTED TO Covid-19 pandemic and moved from live auctions on RECYCLED remained open throughout the Covid-19 quarantine the effects ELECTRONIC FILES Saturdays to a three day (Thursday – Saturday) sealed bid were greatly felt since many of our customers were closed or auction. In accordance with the governor’s orders and CDC working remotely for several months. guidelines, this new format allows bidders the opportunity to $955,537 view and bid on vehicles by leaving their bid in a sealed IN DONATIONS RETAIL envelope. With this change in format we were able to control In 2020 Eggleston changed its Urban Farm the number of patrons on site and promote social distancing. 400 to a Community Farm where our local We have also installed barriers, mandated face masks, and COMMUNITY community can help do their part to increased cleaning. We appreciate the community’s GARDEN diminish food desserts in the Norfolk Best Thrift is a valued local partner VOLUNTEER continued support and flexibility to keep people safe. 7660+ 50 region. In this program, our staff of experts of Eggleston. When you shop at The EAC employs CUSTOMERS SERVED VOLUNTEERS HOURS guided volunteers through the farming Best Thrift you get the satisfaction The Eggleston Garden Center is a retail outlet that process in a safe environment. Volunteers of knowing you are getting great

BUSINESS SERVICES IMPACT has everything you need for your lawn and garden. could even “Adopt a Row” and work deals and supporting the local 1473 32 While Covid-19 created challenges for many independently on their very own crops. economy. Plus your shopping people. Eggleston supports Cox departments the Garden Center was able to thrive benefits those with disabilities VEHICLE Communications as their sole East even during these challenging times. Thanks to its living in your community. Many DONATIONS Coast vendor for the Cox outdoor retail space, knowledgeable staff, and the Best Thrift employees are 10,000+ Accessory Recovery Program. This increased interest in gardening and home supported by Eggleston’s partnership has created over 135 improvements the Eggleston Garden Center grew Community Employment ITEMS jobs and provides career and work EMBROIDERED opportunities across the organization. revenue by 181% year over year. Department and portions of the IMPACT IMPACT IMPACT IMPACT proceeds from Best Thrift sales go EMBROIDERY In addition to the Cox Accessory Recovery to support Eggleston. In 2019 the Embroidery Department invested in a new machine and Program, our business services team also handles LANDSCAPING made improvements to the existing equipment. Those changes various assembly, kitting, packaging, inspection, With the expansion of our commercial landscaping division last year we allowed us to shift our focus to more B2B and larger group orders testing, cleaning, bagging, labeling, and were able to take on larger commercial and higher acreage projects. instead of the smaller personal orders. Unfortunately, this repackaging of bulk materials into ready-to-issue Included was the City of Norfolk who hired us to mow and maintain 147 6480 department was hit hard by Covid-19 since many businesses and quantities for numerous properties throughout Norfolk. ACRES MOWED organizations had to temporarily close or cancel their events. businesses.

2019-2020 Percent of Revenue by Total Service Unit TOTAL VALUE OF CAR DONATIONS:

TOTAL CASH DONATIONS: 404,550 $1,161,860 Government Services: 51.0% Business Services: 15.1% Day Services: 11.3% Residential Services: 11.2% REMOTES, CORDS & CABLES REFURBISHED Administrative: 5.8% Retail: 1.6% Community Employment: 2.3% Brain Injury: 1.3% Staffing Services: 0.3% $239,067 FOR COX COMMUNICATIONS IMPACT IMPACT IMPACT IMPACT

FEDERAL AND COMMERCIAL PROGRAMS Eggleston proudly supports all branches of our U.S. Military. In fact, for decades, we have worked with the Federal Government as well as local HOW SMALL GESTURES regional businesses to provide contract services to the region and employ CAN HAVE A HUGE IMPACT hundreds of people, including many veterans and their family members. INDUSTRIAL LAUNDRY For the past 18 years, Joann Mancuso, the program manager of Brain Injury Services, and Eggleston Commercial Laundry operations serve every branch of the military and other three Beacon House members have been delivering over 90 presentations a year at local Federal and Corporate clients at our Norfolk and Portsmouth facilities. The operation is high schools about why it is so important to make safe decisions when driving. Last Healthcare Laundry Accreditation Council (HLAC) certified and has a strong partnership November, Joann and one of the participants, Adam, had a special encounter that has made 4.7 MILLION with SourceAmerica under the Ability One Program. While we did see some decrease in a lasting impact on them and so many of us at Eggleston. the amount of laundry processed due to Covid-19, this department and its 55+ While delivering a presentation, Adam commented that one of the students, Emmanuel, had POUNDS employees continued to work throughout the pandemic providing essential services to on a “pretty cool shirt”. Because Adam is not one to get excited about too many things, local and military hospitals and medical facilities. They even provided almost 3000 OF LAUNDRY PROCESSED linens for the USS Comfort when it went to New York to help with the Covid-19 patients. Joann took a photo of the shirt and asked Emmanuel where he got it so she could purchase one for Adam for Christmas. After listening to the presentation and about how little Adam has as a result of his brain injury, Emmanuel came up to Adam and literally gave him the shirt FOOD SERVICES off his back. It was a very moving moment. It brought tears to Joann’s eyes but, more We provide food services for both the Navy importantly, a smile to Adam’s face! According to Joann, “It is a big deal to see Adam smile.” and the Marines at more than eight locations IMPACT Joann shared with the young man that she was so proud of his kindness and that she bet his across Hampton Roads. We continued to mom would be as well! We all agree! provide services to our military throughout the Covid-19 pandemic. These programs employ Joann reached out to the team at Green Run to share our thanks and appreciation. Here is over 92 people. what the Principal, Todd Tarkenton, had to say to Joann: “We are so proud of Emmanuel and all of our students for their amazing gestures of MAIL ROOM & CUSTODIAL SERVICES generosity and kindness. Thank you for recognizing yet another example of how our students IMPACT IMPACT IMPACT IMPACT Eggleston provides mailroom services for the do things #TheStallionWay.” Mid-Atlantic Office of the Army Corps of This is such a beautiful example of how small gestures of kindness really can have a huge Engineers and executes custodial services for impact! the Navy SEAL Teams stationed at the Joint Expeditionary Base Little Creek-Fort Story. These Since most Hampton Roads schools are starting virtually this year, the Beacon House team has unique opportunities provide jobs for 14 decided to take their presentation virtual as well. Thanks to a grant from the City of people in our community. Beach and Brandon Mitchell Films, members were able to record their presentation, which will be sent to the schools to show students. They will then set up bi-monthly video calls so students and faculty can ask questions and interact with the members. So far they have presented to more than 75,000 students at 14 local high schools and with the new virtual 2019-2020 Percent of Expenses by Service Unit format that number will continue to grow.

Government Services: 47.9% Business Services: 14.6% Day Services: 10.5% Residential Services: 11.2% Administrative: 7.6% Retail: 3.3% Community Employment: 2.3% Brain Injury: 1.4% Staffing Services: 1.3% IMPACT IMPACT IMPACT IMPACT

COLLABORATIVE COMMUNITY CONNECTIONS VOCATIONAL REHAB SERVICES C3 PROVIDED Our C3 program is dedicated to ensuring that vulnerable EMPLOYMENT populations, specifically homeless individuals and those at imminent COMMUNITY EMPLOYMENT BRAIN INJURY SERVICES SERVICES TO Eggleston’s staff of experienced Employment Specialists provide risk of homelessness have the opportunity for viable employment. one-on-one job coaching services to help individuals reach their Many of these individuals have a disability or other barriers to Beacon House employment. We work to develop relationships with local businesses INCLUDING goal of obtaining employment in the community. They also help AN RESOURCE 185 local employers find and hire these hard-working and in order to establish opportunities that recognize each individual’s dependable employees. Beacon House is clubhouse style program serving adults who situation and foster employment. Unfortunately we did have to pause have become disabled as a result of an Acquired Brain Injury this program for about 4 months in the spring of 2020 due to 51 During the initial Covid-19 quarantine, several of the individuals we (ABI), stroke, or other debilitating brain injuries. A Clubhouse Covid-19, but the program is now back up and running with extra JOB PLACEMENTS serve were furloughed but with help from the dedicated focuses on abilities rather than disabilities and capitalizes on safety precautions in place. Employment Specialists and strong the relationships built in the these abilities for the combined good of all Members. INDIVIDUALS community, we have been able to place the majority of them back into Clubhouse member’s work together to support each other in the meaningful jobs. These placements have been a promotion in many pursuit of their personal goals. This rehabilitative environment cases with more job responsibilities and more money offered. provides opportunities to develop skills and self-esteem needed WARRIOR BRIDGE to regain control of meaningful and productive lives. Meet Tom Meet Bonita When Covid-19 hit in March 2020, Beacon House shut down in person services and began providing services to the individual In April 2020, Elmer Bonita Austin, 38, was referred to Eggleston members at home through weekly wellness checks, face time “Tom” Redinger, an by Portsmouth CSB (Community Services calls, medication management, grocery shopping and delivery. Eggleston employee Board). Since she expressed an interested in Virtual groups were put together for members to support each and local veteran, was IMPACT the food services industry, her Employment other. Weekly and then daily zoom meetings with a variety of The Hampton Roads community has one of awarded SourceAmerica’s 2020 Honor Specialist arranged for Bonita’s work assessment and activities were also offered to members in order to keep them the fastest growing populations of veterans Roll for Veterans Award. This award pays interview at Naval Medical Center Portsmouth Galley in connected. Even when Beacon House reopened and members and transitioning military in the country. tribute to a veteran with a service-related March 2020. Bonita started with primary cleaning tasks but is disability who has exhibited outstanding started to participate in person again, the virtual meetings The Warrior Bridge program assists learning and growing every day with new duties and achievement in his or her work. continue for the members who are still at home. veterans with disabilities by connecting responsibilities. Bonita enjoys the variety of tasks in her jobs Our case manager can work with anyone in the community with an them to vital resources, services, and Tom served in the U.S. Navy for 21 years. Six years ago, Tom got

and refers to her coworkers as her second family. IMPACT IMPACT IMPACT IMPACT ABI, not just Beacon House members! employment. This program uses a connected with Eggleston and was hired by Eggleston’s Automotive person-centered approach to promote self- Center team as the Service Supervisor. There he plays a key role by sufficiency and is in the unique position to leading an integrated team of individuals with and without disabilities who provide immediate employment to veterans maintain the Eggleston fleet and ensure that 100+ cars are ready for sale LOCAL BEACON HOUSE DELIVERED 4,600 through Eggleston’s multiple businesses. in Eggleston’s twice-a-month public auto auction. “I had a great career in COMMUNITY 131 93 ABI PRESENTATIONS, students the military, and now I have a great career at Eggleston,” says Tom EMPLOYMENT 14 INDIVIDUALS REACHING Redinger. PARTNERS: SERVED “His leadership skills translate well in this environment and he’s making a tremendous positive impact on his team to help them be empowered, by building their confidence and developing new skills. He’s a role model as OF SUPPORTED 2019-2020 Percent of Expenses by Category VETERANS SERVED an Eggleston employee and as a veteran,” said Tim Giles, Eggleston’s OVER EMPLOYMENT THROUGH THE Veteran’s Services Manager who leads Eggleston’s Warrior Bridge SERVICES WARRIOR BRIDGE program. 6,932 Payroll: 56.7% Direct & Contracted Services: 22.0% Occupancy: 4.5% PROGRAM DELIVERED BY 91 SourceAmerica, a national nonprofit organization, exists to provide HOURS EGGLESTON Donated Vehicles: 4.4% Depreciation & Amortization: 2.6% Fleet Costs: 2.1% employment options for professionals with disabilities, like Tom. TEAM IT & Communications: 1.4% Advertising: 1.1% Other: 5.2% IMPACT IMPACT IMPACT IMPACT

RESIDENTIAL SERVICES DAY SUPPORT SERVICES Eggleston Group Day Services are designed to offer individuals with disabilities meaningful daily supports based on improving quality of life and enhancing 204,068 Meet Trey! independence. Eggleston promotes individuals’ integration within their communities, HOURS “The Weather Guy” offering more freedom and options to develop natural support systems and relationships. CURRENT Trey is 33 years old and loves All activities provided focus on growth in independence and self-actualization. Services RESIDENTS everything weather related. provided include skill-building and support for the acquisition, retention, or improvement 37 You can often find him of self-help, socialization, community integration, employability, and adaptive skills. While 35 Congregate, 2 Supported Living relaxing with a book and day services did see a reduced number of participants during the height of the Covid-19 OF DAY SUPPORT listening to his weather radio pandemic the program remained open the whole year providing these opportunities to Eggleston provides residential SERVICES DELIVERED to keep updated on weather more than 215 people both in the community and at our centers across Hampton Roads. community based living options for events across the country. TO PEOPLE individuals who have a primary 215 His other interests include diagnosis of intellectual disabilities. dancing, beatboxing his The advantage of selecting living favorite songs, and watching options through Eggleston is that movies. services are person centered, SUMMER CAMP incorporating the individuals’ dreams, Since 2012, Trey has lived in wishes, and talents. The individuals one of six homes that is The goal of Summer Camp at Civitan in supported have many opportunities supported 24/7 by Eggleston staff members. The staff Chesapeake is to provide social to be active members in the say he is quite the comedian, doing impressions of his opportunities for participants in a safe and IMPACT community, creating more natural peers, making everyone (including himself) laugh. He’s Meet structured environment while offering their supports and lasting friendships. also said to brighten up every environment he is in with caregivers the opportunity for respite and to his quick wit and engaging personality. attend to other responsibilities. Activities Due to Covid-19, many of the Dominique Pierce would include: social interactions, This year for Trey’s birthday, the Eggleston team residents weren’t able to get out as creativeness, community outings, exercising, surprised Trey with the opportunity to film his very own A 2020 Top 40 Under 40 Winner! much as usual but still had fun and and intellectual activities. Eggleston chose to develop new hobbies and weather forecast! Trey lit up when he stepped in front of Dominque, the Director of

provides a day or overnight camp experience IMPACT IMPACT IMPACT IMPACT the green screen and he excitedly forecasted the weather Residential Services, oversees a staff skills like baking and gardening. for 8 weeks in the summer. for the upcoming week, and even shared hurricane of 40+ direct support professionals Eggleston currently provides three preparedness tips. When the video was ready, Trey and (DSP) to manage and run Eggleston’s 6 Unfortunately due to the Covid-19 pandemic, Residential Service options: his peers watched it together over and over again– they congregate living homes as well as our Camp 2020 was cancelled. We hope to • Congregate Living (Group Home) couldn’t get enough! Each time, Trey repeated everything in-home support and supportive living resume Summer Camp in 2021. We have • In-Home Support he said in the video with the biggest smile on his face. programs. She is very active in her community volunteering for a used this year to prepare and update the • Supportive Living number of local youth organizations. Dominque also owns 360 Arts and facilities to be ready for all the happy Production which creates original content for TV, websites, and radio. campers next year! See you next summer!

2019-2020 Percent of Revenue by Funding Type EGGLESTON Support Services Annual Revenue TIME SPENT IN THE COMMUNITY BY SERVED THE COMMUNITY ENGAGEMENT TEAM: Residential Services: $3,106,416 Sales: 66.1% VA Dept of Medical Assistance Services: 21.3% Donated Thrift Store Goods: 3.5% 922 ADULTS Contributions: 0.9% Grants and Other Support: 3.2% Community Services Boards: 2.1% WITH DISABILITIES Day Services: $3,133,827 VA Dept of Aging & Rehabilitative Services: 1.5% Unrestricted & Other: 1.5% THIS YEAR. GROWTH GROWTH GROWTH GROWTH GROWTH GROWTH GROWTH GROWTH LINK STAFFING LINK Staffing is a full-service staffing agency located in Norfolk. The LINK team has decades of experience helping connect great employers and employees across the region. LINK can staff professional, administrative, light RESIDENTIAL SERVICES industrial, and skilled trade positions for Norfolk, Virginia Beach, Newport News, and greater Hampton Roads businesses of every size. LINK is working to support our programs and services by helping to place people within With people spending a lot more time at home in 2020 due to the Covid-19 our company and in the community. The LINK and Eggleston partnership creates opportunities to expand the pandemic, several of the Eggleston Residential homes decided to make the number of people and businesses we support which will continue to grow in the years to come. most of this extra time at home. The residents of Carlson House combined some of their stimulus checks to create a new theater room including surround sound, theatre seating, décor, 65 inch television, and a Bluetooth karaoke machine, while the residents of Howland House decided to allow pet birds and SCANSAMERICA started a vegetable and fruit garden. All of the homes also received updated In early 2020, Eggleston added to its portfolio of businesses by acquiring ScansAmerica, a document conversion washing machines and dryers as of 2020. company based in Hampton, VA. ScansAmerica was founded in 1995 to provide back file scanning support for document imaging customers. Over the years they have expanded both the services offered and the types of customers they served to include local court, law firms, the US Navy, and many more. Today, they process, index, and quality check (QC) paper and digital records by the millions every month. The ScansAmerica and Eggleston partnership has been a natural fit, and the opportunities to expand the number of people and businesses we support will continue to grow in the years to come. COMMUNITY EMPLOYMENT Community Employment continues to expand due to the increase in waiver BUSINESS SERVICES associates seeking Employment First as an option. This year we saw a 68% increase in waiver associates. Community employment increased staffing from As part of Cox Communications ‘Zero Waste by 2024’ 3 FT and 1 PT staff to 4 FT and 1PT staff with the manager carrying a partial initiative, Eggleston started the Accessory Recovery Program case load 5 months of the fiscal year. They also had an increase of 28% or 1529 (ARP) in May of 2019. In the first year, we refurbished an more billable hours. average of 42,000 accessories a month. This provided an additional 8 fulltime employees, including 6 individuals with The Community Employment department did not shut down at all during disabilities (IWD). This program has continued to grow to Covid-19. They did modify some of their processes and increased safety GROWTH meet Cox’s increased demand, even during COVID 19. In measures to ensure they would able to continue to support our associates in July 2020, the Cox Cable and Cords program refurbished their jobs during Covid-19. In fact, during Covid-19, many employers have 98,500 accessories representing 134% growth. The program been reaching out to Eggleston for supports in filling their employment needs. Charles (left) and Thomas (right) now employs 14 FT employees, including 11 IWDs and has at their jobs in the community. provided part time work opportunities for an additional 32 IWDs this year. Eggleston and Cox are working on several ways to continue C3 IS EXPANDING to expand the program including adding a third work center

to fully repair remotes with new parts and increase capacity in refurbishing remotes as more testing equipment becomes INTO NORFOLK GROWTH GROWTH available. These new programs could add an additional 15 FT Effective July 1, 2020, Eggleston was awarded a CDBG-CV (CARES Act) grant employees, of whom 12 would be IWDs. The Eggleston and from the City of Norfolk. This will allow the C3 program to expand to Norfolk Cox partnership demonstrates how businesses can work to assist individuals who have become unemployed or furloughed as a result together to not only provide necessary services, but also of the pandemic with obtaining and maintaining gainful employment. Renisha Ricks, C3 Program Mary Clark, C3 Program make a significant and lasting effect on individuals with Coordinator for Portsmouth, Coordinator for Norfolk and disabilities and their communities. Chesapeake and Suffolk Virginia Beach GROWTH GROWTH GROWTH GROWTH GROWTH GROWTH GROWTH GROWTH • 1978 • 1992 • 2001 A local philanthropist and TVC volunteer, Two additional NISH contracts were Eggleston moved its administrative Mrs. Louise W. Eggleston, offered the use of awarded to Eggleston, at the Norfolk staff and laundry operations into its a much larger building she owned, until she Naval Station Galley (food service) and new corporate headquarters at 1161 passed away, at which time the building Portsmouth Naval Hospital (Laundry). Ingleside Road in Norfolk. Eggleston would be donated to Tidewater Vocational Powered by also started a vehicle donation Center. To memorialize her gift, the board Purpose program in which every aspect of the changed the name of the organization to • 1993 donation process is handled by The Louise W. Eggleston Center. Eggleston was approached by the Army Corps of Engineers to assume mail Eggleston from the phone operators room operations at its Norfolk location. to the vehicle preparation, towing • 1955 • 1980s and ultimately auctions which are By the early eighties, The Eggleston held twice monthly. In August 1955, Tidewater Vocational Center expanded to offer five • 1998 Center (TVC) was founded in program choices serving 156 Eggleston purchased a property on Norfolk, VA by a group of concerned persons with disabilities supported Tidewater Drive which served as a parents seeking meaningful activities • 2010 by 29 staff members. business fulfillment center. The facility for their adult children with Eggleston purchased and renovated offered services such as packaging a large facility on Military Highway in disabilities. Most of these individuals and bulk mailing. were diagnosed with intellectual • 1985 Norfolk. This new building offered the capacity to accommodate 80-100 disabilities or cerebral palsy. TVC Eggleston was awarded “The Most employees, in a space specifically started with eight employees as a Valuable Facility” award and “The • 1999 designed to meet the needs of not for profit organization to provide Small Vocational Facility of the Year” A joint horticultural program with the persons with disabilities. sub-contract work for local award, both from the Virginia was opened. industries. Association of Rehabilitation Facilities. This operation raised plants in greenhouses and sold them in a retail store. That same year, Eggleston • 2010 & • 1965 • 1990 joined with the Civitan Club of Norfolk GROWTH TVC moved to a larger location Eggleston was awarded two NISH to enhance opportunities for citizens Beyond Federal contracts at Langley Air Force and offered training activities for with disabilities by offering vacations Eggleston has added programs for Base (warehousing and shelf stocking) program participants included and other specialty services at Civitan veterans with disabilities, such as and Portsmouth Naval Hospital (food gardening, printing and a Acres, a 14-acre resort and wellness our Warrior Bridge program, and service). These contracts were the laundromat. By then there were facility located in Chesapeake. started a foundation to help beginning of a long and beneficial 80 employees with disabilities. persons who support our mission relationship with the federal government make a lasting gift that will ensure where persons with disabilities could • 2000s we can meet the needs of persons provide needed services. The expansion During the early 2000s, Eggleston • 1968 with disabilities for years to come.

of services offered by The Louise W. GROWTH GROWTH continued to grow, adding unique We continue to pursue and create TVC started accepting individuals Eggleston Center continued through the programs outside the traditional sheltered residential options suited to the with physical disabilities as well as 1990’s and included three specialized workshop model. Its expanded role in the unique needs of each individual intellectual disabilities. services programs: a business services community included business-to-business and in accordance with state of division, a community-based employment services like embroidery, business federal governmental guidelines TVC began food service and service station division which sought to place workers fulfillment, document shredding, and for providing residential care. training programs and planted the first into private companies in the region, and document conversion. • 1970s azaleas at the Norfolk Botanical Gardens. a government contracts division. GROWTH GROWTH GROWTH GROWTH GROWTH GROWTH GROWTH GROWTH

WHEELS 2 WORK STILL WORKING... The Wheels 2 Work program launched in January 2020 with a single car. Because every parent should know When Shannon, an Amy Veteran, first contacted Warrior Bridge seeking employment, she was a single mom of 3 experiencing homelessness and was their child is safe and secure. suffering mentally and physically. Warrior Bridge connected her with resources that enabled her to utilize her GI Bill and establish employment and Like so many in their shoes, Dennis and Patricia Wance worry about their stable housing. Unfortunately, Shannon didn’t have reliable transportation, daughter’s future when they can no longer provide the level of support she needs. which made it difficult to maintain her employment and provide for her family so she decided to enter Eggleston’s first Wheels 2 Work program. “Our big concern now, as aging parents, is what the future will be for Kelly. We need to know that there will be something there for Kelly – a place for her to live In January 2020, Warrior Bridge started the Wheels 2 Work program by giving where she’s safe, happy and comfortable.” away one of the cars that had been donated to Eggleston. The Eggleston Automotive team fixed and detailed the donated car to get it ready for the Your generosity makes it possible for Eggleston to find solutions for people like lucky winner. In addition to receiving the car, the Wheels 2 Work program also Dennis and Patrica. Thank you, for making a difference – now and in the months paid the taxes, title, and registration fees for the first year. Winning this car has and years ahead. been a tremendous blessing to Shannon promoting self-sufficiency and improved her entire family’s quality of life. Today Shannon is working full time as a Certified Nursing Assistant (CNA) and living independently in a townhome in Portsmouth. Two of her daughters HONORING A LIFE OF SERVICE: graduated high school this year. One will be enlisting in the military and the other going to culinary school. Shannon’s oldest daughter will be graduating from the College of Medical Career Institute. KENNETH LAMPERT, JR. This year Hampton Roads lost a beloved instrumental in Eggleston’s OK5K Run, Walk and community leader and philanthropist. Mr. Lampert Roll success year over year. gave generously of his time, talent and treasure. While Ken’s presence will always be missed, his GROWTH BUILDING FUTURES: Mr. Lampert served as Board Member and Finance legacy continues on through the Kenneth Lampert “On behalf of the Committee Chair; and his time and expertise was Memorial Fund of the Eggleston Foundation. THE EGGLESTON FOUNDATION board, staff and those we Thank you to the following donors who gave generously in Kenneth Lampert’s memory: The Eggleston Foundation, a separate 501c3 founded in 2016, focuses on serve, we are deeply grateful to philanthropic support to build capacity and ensure that adults with disabilities in The Oliver Trust Fund, whose Mary Addison Get Solutions, Inc. William Mogen Hampton Roads can access support, employment, and housing programs and transformational gift in memory of services for generations to come. Paul J. Atkinson, Sr. Alison Giordano Nancy Phillips Frances Martin Lindsay will allow David P. and Ann M. Bottomy John B. and Lida K. Hudson Allan and Harriett Reynolds Thank you to the following generous donors who made gifts between Eggleston’s work to continue for Jim Brown Dan Hurley Philip Russo and Jane Tucker

July 1, 2019 – June 30, 2020 to The Eggleston Services Foundation: generations.” William Chorey Lisa Jones Brett Smiley GROWTH GROWTH Civil and Environmental Glen and Candy Logan Mark & Laura Stephens - Paul J. Atkinson, Sr. Armada Hoffler, LP Alice Horn Charles A. Steinman Engineering Visiting Council MassMutual Advisors Association Vivian Taylor Theodore Baker * Akhil and Nita Jain Michael L. Sterling CEO of Eggleston Susan Craft MassMutual Virginia AGN Assoc. Dennis M. Wance Ritamary Bruce Oliver Trust Fund + Dennis M. Wance George Doumar John C. and Lillian R. McLemore Wards Corner Lions Club James J. Burke C. Arthur Robinson + Gary Wight Ben C. and Peggy H. Ellis Clark Lee Merriam Amy Weinstein Barbara Henley Deborah Shank * Deceased Ronald L. and Sheryl Fritch Susan Merryfield W. Craig Allen & Melanie R. Yules GROWTH GROWTH GROWTH GROWTH GROWTH GROWTH GROWTH GROWTH

KOVAR + Ellen Papetti Jack Snell Peggie Wiggins The following list of donors gave Kroger Supermarkets Beth Paradis Carolyn Snipes Gary Wight You made essential programs, to Eggleston during the fiscal Sondria T. Lamb Cindy Parker Southern Star Embroidery Timothy Wilda year (between July 1, 2019 and Kenneth J. Lampert* Norman Patton Garry Spriggs Benjamin Wilda Employees of Paul, Weiss, Bob and Mrs. Eleanor Stanton Kimberly Woodhouse services and employment possible, June 30, 2020). Every effort is Kamala Lannetti Law Office of Gary Byler Rifkind, Wharton & Garrison Charles Starbranch Thomas L. Woodward + made to recognize all donors. Sharon Lebray LLP Charles A. Steinman Demetris Wooten If your name has been omitted Greg Leitz Jocelyn Peña Michael L. Sterling Carey Yates mistakenly please contact our Martha Lewark-Burns Perkins Memorial Trust + Sheryl Stevens development office at Sean Loggins Colette Perry Barrett Stork Tribute Gifts: 757-431-7800. Michael P. Long Mark Peterson Finn Supan In honor of Danielle Cronin Karen Ludwig Andrea Petras Superior Pawn Inc. Nance – Derby Brackett Patricia Lunger Kathleen Pitchford Robert Tatum In memory of Kenneth Randy Lyall Fred Pittman Billie Taylor Lampert – Angelina DeBerry Donna Mahrenholz Pat Pleban John M. Taylor In memory of Johnathan Joann Albergo-Mancuso Edna Bryant Sharnell Davis Hal A. and Elizabeth W. MANCON + F. E. Powell Angela Taylor-Colston Parker – Judy Fletcher Yvonne Alexander Elaine Brydon Jearlene and Joseph Davis Hamberg Ellen Manget Robert Powell Grace Tazewell + In memory of Linette Pugh – Elizabeth Allen Louise Buttermore Deborah E. Atkinson and Judith Hanna Paula Markham Kate Powell Tech Ark, Inc. Tasha Jones Amazon Smile Delmarie Calvin Joseph Schrewer Karen Hargette Linda Martin Lorri & Tom Powers Karen Tefelski In memory of Edwin C. and Michael Anaya Karen Cardo Candice Detloff Alisa Iris Harley Rhonda Martin Gary Powers The International Order of Helen O. Kellam – Kellam Jennifer Anders Robert Carteris Michael S. Diaz Connie Harris Fiesta M. Martin Linda and Robert E. Quealey Alahambra, Padul Caravan Family + John Anderson Harry L.Cassell John Dill Linda Hartman Robin McAlpin Bill Rawson #69 In honor of the hardworking Lena Anderson Jeff Castillo Susan Dolena Carolyn Hawkins Mary McChesney Carol Reid The Starbucks Foundation staff at Eggleston – Billy and Joan S. Anderson Inc. Timothy J.Channel Armistead Dudley Shawn Heckstall Sandra McDaniels Kristen & Sean Ricks The Wawa Foundation Nell King + Jeff Andrews Karen Chisnell Mitchell Dunbar Hercules Fence Andrea L. Mcdonnell Steve W. Rippard Joshua Thetga In honor of Joann Mancuso – Anonymous Thomas Cholis William Dunger Frank Hill Norm H. McIntosh River Walk Garden Club ReNecia Thornton Anne McDonnell Margaret Anthony City of Chesapeake, Human Vicki Ermalinski D. Hines Tyler McLaughlin Robert & Nancy Richards Curtis M. Todd In memory of Kenneth Jos Arets Services Teresa Etheridge Susan Hitchcock Christy McQueeney Wendy Roenker Trinity United Methodist Lampert – Danielle Nance Alice Arney City of Norfolk Mae Exum Betty Hoag Larry Mellor Jean Rogers Women In honor of Danielle Cronin Fay Atkins City of Portsmouth Bob Fentress Lynn Hodges Patricia Michael Michael Rooks W. R. Turner III and Joceyln A. Nance – Kate Powell GROWTH Paul J. Atkinson, Sr. + City of Virginia Beach Leslie Finch Jeffrey Hoel Jason L. Mills Steven Ruiz Turner In honor of Liz Johnson’s Day Lillie Bailey Andrew Clore Leslie Foster James M. & Cynthia S. Holthoff Catherine and Pat Miskill Kathy Rumberget United Way of South Hampton Program – Ronnie L. and Harriet Baker John Cochran Kathryn Frey Keith Hope Joan and Stanley Mizelle + Helene Russell Roads + Melissa Lora Shank Tonya Baker Thomas Warner Coleman Robert A. Friesen Natasha Howell Janet K. Mollura James Sanders USAA Foundation + In memory of Kenneth Lee Baynor Colonial Place-Riverview Civic Ronald L. and Sheryl Fritch hyperRed Design Tony T. Moore Catherine Sandow Vandeventer Black, LLP + Shoemaker – David and Dave and Pam Belote League Michelle Gauthier John Jackson Troy Morgan Paul Sansone Virginia and John L. Sinclair Jane Shoemaker Lisa Berger Elaine Comers GEICO Dontrell James Ray E. Moses Lewis Saunders Foundation In memory of Alan Martha Bixler Kiesharra Corbett-Crudup Alan M. Gemmill Timothy S. Jennings Emily Muise William F. Schregardus + Ellen Wagner Diamonstein – Pearl Taylor Harry W. and E. Marie Bleh Kevin J. Coward Francis Glynn Margie Johnson Elizabeth Self Gary Walker

Deborah Mundy In memory of Brent Welch and Michael JohnBoyd Susan Craft + Megan Grayson Tamao Joseph Fiona Nichols Karen Kelly Shanley Dennis M. Wance Trent Hill – Brian Welch GROWTH GROWTH Derby Brackett Mike Cullinan Meghan Green Michael Katz Norfolk Host Lions Club Andrew and Traci Shepard Karen F. Ward +1955 Society: Donor’s Herman Gray Broughton Tiffany Curran William Gresham Jr. Kellam Family + Norfolk Southern Foundation David Shupe Wards Corner Lions Club + lifetime giving is 10K & up Katrina Brown Anne Curtis Richard Gribling Billy and Nell King + Catherine Orletsky Blair Skipper Louis M. Waters *Deceased Maxine Brown Andris Dambekaln Gerald Hackworth Robert King Ashleigh Osborne James Smith Amy Weinstein Ritamary Bruce Talya Davis Ronald A. Hall Douglas H. Knapp Melody L. Palmon Smithfield VA Events Conley White YOUR SUPPORT PAVES THE WAY, NOW AND IN THE MONTHS AHEAD.

Now more than ever, your support ensures that employment, in-home and on-the-job support services, veteran services, day programming and brain injury services can continue for adults with disabilities.

YOUR GIFT SUPPORTS:

Brain Injury Services for Warrior Bridge for Camp Civitan for survivors like Adam veterans like Shannon individuals like Kira

WAYS TO GIVE AND GET INVOLVED: • Set up a monthly reoccurring donation • Donate a Car • Make a one-time cash, check or stock gift • Subscribe, follow and share: Facebook, • Consider a planned gift LinkedIN and YouTube • Be a Sponsor • Stay informed by signing up for our email • Shop Amazon Smile - Make Louise W. newsletter Eggleston your Charity! • Use our services: Shred or digitize your • Designate your United Way giving documents, bulk mailings • Volunteer with us for a day or consider • Shop our garden center or auto auction joining a committee Questions: Contact Eggleston’s Development Director at 757-431-7800 or email at [email protected] or visit egglestonservices.org to give or learn more!

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