2020 Community Impact Report Relationships
Total Page:16
File Type:pdf, Size:1020Kb
GROWTH GROWTH GROWTH GROWTH GROWTH GROWTH GROWTH IMPACT IMPACT IMPACT IMPACT IMPACT IMPACT IMPACT IMPACT IMPACT RELATIONSHIPSRELATIONSHIPS RELATIONSHIPS RELATIONSHIPS RELATIONSHIPSRELATIONSHIPS RELATIONSHIPSRELATIONSHIPS RELARELA COMMUNITY IMPACT REPORT COMMUNITY IMPACT 0 2 0 2 RELATIONSHIPS RELATIONSHIPS PEOPLE ARE OUR PURPOSE EXECUTIVE MANAGEMENT TEAM A Letter from our CEO 2020 ANNUAL AWARD WINNERS CHIEF EXECUTIVE OFFICER I think it is safe to say when we started the 2020 fiscal year no one ASSOCIATES OF THE YEAR Paul J. Atkinson, Sr. could have foreseen what this year would hold. As I reflect on this past year, I am proud and grateful for the collective efforts that ensured CHIEF FINANCIAL OFFICER Eggleston’s work could continue – from our community partners rising to RELATIONSHIPS Ronald Fritch the occasion to support us – to the dedicated, essential employees who VICE PRESIDENT have provided vital supports for adults with disabilities in their daily lives. In this year’s FEDERAL CONTRACTS Community Impact Report we are pleased to once again highlight our Relationships, Impact, Chris Hoagland and Growth despite these uncertain times. VICE PRESIDENT When Eggleston was started 65 years ago, it was by a group of parents who wanted to find REHABILITATION SERVICES meaningful activities for their adult children with disabilities. Today it takes many different types of Tasha Jones Relationships to make Eggleston a success, and we are grateful for all of them. From the federal contracts with SourceAmerica to partnerships with Cox and other local businesses, we are able to DIRECTOR OF offer hundreds of work opportunities. With the support of our donors and other organizations, Robert “Michael” James “Preston” Tania Meechan Thomas Demary HUMAN RESOURCES we are able to provide residential and day programs to individuals with disabilities and brain Sadowski Wagner Brain Injury Services, Community Employment, Helene Russell injuries. With the guidance of our Board of Directors and the hard work of our employees, we Day Program Services, Residential Services, Beacon House Pollard’s Chicken continue to find new ways to grow Eggleston and to develop new opportunities. Peninsula Day Sawyer House BOARD OF DIRECTORS PAUL J. ATKINSON SR. The work that Eggleston does is not just important, it is Essential. Throughout the Covid-19 EMPLOYEE OF THE YEAR VETERAN OF THE YEAR EXCELLENCE IN ACTION LEADERSHIP AWARD pandemic we have remained open and had not just a positive Impact on those we serve but BOARD CHAIR also on the community. We processed millions of pounds of laundry and provided food services RELA RELATIONSHIPS RELATIONSHIPS Dennis “Denny” Wance for hospitals and other military facilities. During quarantine we continued to provide around the VICE CHAIR clock care in our residential facilities and found new ways of serving brain injury survivors using Jennifer Anders new technology equipment and digital platforms. Due to our smaller team sizes and extra safety precautions, we were even able to Grow our partnership with Cox during the pandemic. SECRETARY James D. Sanders This last year has presented many changes, challenges and opportunities for Eggleston. In April 2020, we lost a dear friend, board member, and advocate of Eggleston with the passing of Mr. TREASURER Kenneth Lampert, Jr. While Ken’s presence will be sorely missed, we were honored to memorialize Brian J. Dundon Ken’s many contributions by establishing the Kenneth Lampert Memorial Fund of the Eggleston Robert Williams Edward Witkowski Tamao Joseph Tania Lee Foundation. It is during unprecedented times of uncertainty that the importance of Eggleston’s Detailer, EAC Production Supervisor, DSP, Residential Services Interim Director of DIRECTORS mission, to empower and enrich lives for adults with disabilities, is reinforced. Thank you, for Laundry Services Business Services Dave Belote your unwavering and continuing support of Eggleston, now and in the months and years ahead. Jim Brown Susan Craft Sincerely. SERVICE TENURE RECOGNITION Fiesta Martin Joseph Quinn 20 YEARS 25 YEARS 30 YEARS 45 YEARS Michael Sheffield Sherman Atkins David Cole Liz Johnson Hope Bress Michael Sterling Paul J. Atkinson, Sr. Linwood Tatem Business Services Laundry Services Naval Medical Military Highway Business Services DIRECTORS EMERITUS Chawnique Sutton Center Portsmouth Day Program C. Arthur Robinson II, Business Services Foundation Vice Chair IMPACT IMPACT IMPACT IMPACT IMPACT IMPACT IMPACT IMPACT DOCUMENT SHREDDING & CONVERSION EGGLESTON AUTO CENTER Eggleston offers secure, state-of-the-art document shredding In 1999 Eggleston began its vehicle donation program to 1,758,230 services, as well as affordable document conversion into easily create additional employment opportunities and support stored, readily accessible digital images. We have a range of 377,654 other Eggleston programs. Every month, the dedicated team POUNDS OF PAPER options to accommodate all of our customer’s unique needs at Eggleston’s Automotive Center (EAC) repairs and details and employ dozens of people through these programs. TOTAL DOCUMENTS hundreds of donated vehicles for auction. In early 2020, we SCANNED AND had to significantly modify our procedures due to the SHREDDED AND Even though the shredding and conversion departments CONVERTED TO Covid-19 pandemic and moved from live auctions on RECYCLED remained open throughout the Covid-19 quarantine the effects ELECTRONIC FILES Saturdays to a three day (Thursday – Saturday) sealed bid were greatly felt since many of our customers were closed or auction. In accordance with the governor’s orders and CDC working remotely for several months. guidelines, this new format allows bidders the opportunity to $955,537 view and bid on vehicles by leaving their bid in a sealed IN DONATIONS RETAIL envelope. With this change in format we were able to control In 2020 Eggleston changed its Urban Farm the number of patrons on site and promote social distancing. 400 to a Community Farm where our local We have also installed barriers, mandated face masks, and COMMUNITY community can help do their part to increased cleaning. We appreciate the community’s GARDEN diminish food desserts in the Norfolk Best Thrift is a valued local partner VOLUNTEER continued support and flexibility to keep people safe. 7660+ 50 region. In this program, our staff of experts of Eggleston. When you shop at The EAC employs CUSTOMERS SERVED VOLUNTEERS HOURS guided volunteers through the farming Best Thrift you get the satisfaction The Eggleston Garden Center is a retail outlet that process in a safe environment. Volunteers of knowing you are getting great BUSINESS SERVICES IMPACT has everything you need for your lawn and garden. could even “Adopt a Row” and work deals and supporting the local 1473 32 While Covid-19 created challenges for many independently on their very own crops. economy. Plus your shopping people. Eggleston supports Cox departments the Garden Center was able to thrive benefits those with disabilities VEHICLE Communications as their sole East even during these challenging times. Thanks to its living in your community. Many DONATIONS Coast vendor for the Cox outdoor retail space, knowledgeable staff, and the Best Thrift employees are 10,000+ Accessory Recovery Program. This increased interest in gardening and home supported by Eggleston’s partnership has created over 135 improvements the Eggleston Garden Center grew Community Employment ITEMS jobs and provides career and work EMBROIDERED opportunities across the organization. revenue by 181% year over year. Department and portions of the IMPACT IMPACT IMPACT IMPACT proceeds from Best Thrift sales go EMBROIDERY In addition to the Cox Accessory Recovery to support Eggleston. In 2019 the Embroidery Department invested in a new machine and Program, our business services team also handles LANDSCAPING made improvements to the existing equipment. Those changes various assembly, kitting, packaging, inspection, With the expansion of our commercial landscaping division last year we allowed us to shift our focus to more B2B and larger group orders testing, cleaning, bagging, labeling, and were able to take on larger commercial and higher acreage projects. instead of the smaller personal orders. Unfortunately, this repackaging of bulk materials into ready-to-issue Included was the City of Norfolk who hired us to mow and maintain 147 6480 department was hit hard by Covid-19 since many businesses and quantities for numerous Hampton Roads properties throughout Norfolk. ACRES MOWED organizations had to temporarily close or cancel their events. businesses. 2019-2020 Percent of Revenue by Total Service Unit TOTAL VALUE OF CAR DONATIONS: TOTAL CASH DONATIONS: 404,550 $1,161,860 Government Services: 51.0% Business Services: 15.1% Day Services: 11.3% Residential Services: 11.2% REMOTES, CORDS & CABLES REFURBISHED Administrative: 5.8% Retail: 1.6% Community Employment: 2.3% Brain Injury: 1.3% Staffing Services: 0.3% $239,067 FOR COX COMMUNICATIONS IMPACT IMPACT IMPACT IMPACT IMPACT IMPACT IMPACT IMPACT FEDERAL AND COMMERCIAL PROGRAMS Eggleston proudly supports all branches of our U.S. Military. In fact, for decades, we have worked with the Federal Government as well as local HOW SMALL GESTURES regional businesses to provide contract services to the region and employ CAN HAVE A HUGE IMPACT hundreds of people, including many veterans and their family members. INDUSTRIAL LAUNDRY For the past 18 years, Joann Mancuso, the program manager of Brain Injury Services, and Eggleston Commercial