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Conversations With Leaders: Frank Talk From Nurses (and Others) on the Frontlines of Leadership This book presents 22 conversations with leaders who generously shared their personal and professional expe- riences. In clear and frank fashion, each of these leaders offers the unique wisdom earned by the sweat equity that is behind all achievement. Leaders featured are: Phyllis Beck, Connie Carino, Col- leen Conway-Welch, Jill Derstine, Jane Eisner, Vernice Ferguson, Terry Fulmer, Tine Hansen-Turton, Sally Peck Lundeen, Beverly Malone, Veneta Masson, Angela Barron McBride, Afaf Meleis, Marla Salmon, Susan Sherman, Gloria Smith, Salvatore Tagliareni, William Warfel, Jean Watson, and Patricia Wellenbach. Compiled by: Tine Hansen-Turton In this Year of the Nurse, please accept this gift Susan Sherman Vernice Ferguson as a token of Sigma’s appreciation for the work you do to improve healthcare and the lives of ISBN: 9781930538696 Paperback, 224 pages people everywhere. Print and mobile versions 6 x 9 are available for purchase at the provided links, Also avail: EPUB, Mobi but this copy is entirely free for personal use. http://www.sigmamarketplace.org/conversations-with-leaders-frank-talk- from-nurses-and-others-on-the-front-lines-of-leadership.html © 2007-2020 Sigma Theta Tau International, all rights reserved Sigma Theta Tau International Editor-in-Chief: Jeff Burnham Acquisitions Editor: Fay L. Bower, DNSc, FAAN Development Editor: Carla Hall Copy Editor: Linda Puffer Cover Design by: Rebecca Harmon Interior Design and Page Composition by: Rebecca Harmon Printed in the United States of America Printing and Binding by Printing Partners, Indianapolis, IN. Copyright © 2007 by Sigma Theta Tau International All rights reserved. This book is protected by copyright. No part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. Sigma Theta Tau International 550 West North Street Indianapolis, IN 46202 Visit our Web site at www.nursingknowledge.org/STTI/books for more informa- tion on our books. ISBN-13: 978-1-930538-69-6 ISBN-10: 1-930538-69-3 ________________________________________________________________ Library of Congress Cataloging-in-Publication Data Conversations with leaders : frank talk from nurses (and others) on the frontlines of leadership / edited by Tine Hansen-Turton, Susan Sherman, Vernice Ferguson. p. ; cm. Includes bibliographical references and index. ISBN-13: 978-1-930538-69-6 ISBN-10: 1-930538-69-3 1. Nurses—United States—Biography. 2. Nurse administrators—United States—Biography. I. Hansen-Turton, Tine. II. Sherman, Susan, 1945- III. Fergu- son, Vernice. IV. Sigma Theta Tau International. [DNLM: 1. Nursing—Personal Narratives. 2. Leadership—Personal Narra- tives. 3. Nurse Administrators—Personal Narratives. WY 16 C7664 2007] RT34.C67 2007 610.73092’2—dc22 2007022692 First Printing – June 2007 © 2007 by Sigma Theta Tau International. All rights reserved. Conversations.indb 4 1/12/70 9:16:55 PM DEDICATION For the women and men who contributed to our inspirational conversations. Also, to Ted Warner for his unwavering leadership and dedication to nurses. © 2007 by Sigma Theta Tau International. All rights reserved. Conversations.indb 5 1/12/70 9:16:55 PM ABOUT THE AUTHORS TINE HANSEN-TURTON, BA, MGA, JD Tine Hansen-Turton has more than 10 years of experience in ex- ecutive management and has led the National Nursing Centers Consortium (NNCC) for the past decade. NNCC is an association of more than 190 nurse-managed health centers in the U.S. that pro- vide quality primary health care services to one million vulnerable families annually. The mission of the association is to serve health center members by enhancing their potential for sustainability, and ensuring their growth through fostering greater recognition of them and offering services that enhance their management capabilities and programs. Tine assists organizations in developing and setting up nurse practitioner-run centers; provides technical assistance in the areas of fundraising and program development, policy development, health education, advocacy, program planning, and health center management; conducts health policy research and outcome evalua- tion; establishes quality care indicators for nurse practitioner care; represents nurse-managed and nurse practitioner-run health centers at local, state, and national executive and legislative branch levels; gives regular public health testimonies; and provides marketing and public relations. Tine’s accomplishments include establishing an integrated service delivery system (IDS) of nurse practitioner providers; ensuring that advanced practice registered nurses and physician assistants were de- fined as primary care providers in the Pennsylvania Patient’s Bill of Rights Act—Act 68; negotiating changes in managed care reimburse- ment policies for nurse practitioners and physician assistants; ensur- ing that nurse practitioners received prescriptive privileges in many states; developing and implementing various nationally recognized © 2007 by Sigma Theta Tau International. All rights reserved. Conversations.indb 6 1/12/70 9:16:56 PM About the Authors health promotion and primary prevention programs in the health centers; and securing over $30 million dollars in direct support to nurse-managed centers. Tine also serves as vice president for health care access and policy for Philadelphia Health Management Corporation (PHMC). In this capacity, she oversees and provides executive management services to two PHMC affiliates, the Convenient Care Association, and the Health Promotion Council. Tine publishes in many peer-reviewed professional journals and is a regular presenter at local, state, and national healthcare confer- ences. She is co-author of the AJN Book of the Year Award-winning Community and Nurse-Managed Health Centers: Getting them Started and Keeping them Going, published by Springer Publish- ing Company. As a recent Eisenhower Fellow, she traveled to New Zealand and was instrumental in starting a new nurse practitioner movement and getting prescriptive authority for all nurse practitio- ners there. She also received the 2005 Philadelphia Business Journal Leadership Award. Tine received her BA from Slippery Rock University, her master’s in government administration from the University of Pennsylvania Fels Institute, and her juris doctor from Temple University’s Beasley School of Law. SUSAN SHERMAN, RN, MA Susan Sherman has served as president and CEO of the Indepen- dence Foundation since 1996. The Independence Foundation, a private philanthropy with annual giving of more than $8 million, is dedicated to supporting programs in Philadelphia and the surround- ing Pennsylvania counties that provide services to people who ordi- narily do not have access to them. The four specific areas of funding vii © 2007 by Sigma Theta Tau International. All rights reserved. Conversations.indb 7 1/12/70 9:16:56 PM Conversations with Leaders are: Culture & Arts, Health & Human Services, Nurse-Managed Primary Health Care, and Public Interest Legal Aid. Susan is a member of the Board of Directors of the Philadelphia Zoological Society, the Greater Philadelphia Cultural Alliance, the Greater Philadelphia Chamber of Commerce, the Philadelphia Health Management Corporation, the Advisory Committees of the Metropolitan Aids Neighborhood Nutrition Alliance Inc., Common- wealth of PA Cost Containment of Health Care and Health Care Insurance Advisory Panel, and the Mayor’s Children’s Commission. She is a Fellow of The College of Physicians of Philadelphia. Susan previously served as a member of the National Advisory Commit- tee of the Robert Wood Johnson Foundation’s Colleagues in Caring Project, chairperson of the Council of Associate Degree Nursing Pro- grams, and a board member of The National League for Nursing. Susan has been the recipient of Philadelphia Health Management Corporation’s Carl Moore Leadership Awards, Community College of Philadelphia’s 40 Leaders Award, MANNA’s Outstanding Com- munity Leadership Award, the Womens Way of Philadelphia: Mov- ing Women Forward Award, The Pennsylvania Legal Services Excel- lence Award, the New York University School of Nursing Alumni Award, the American Academy of Nursing Civitas Award, and the Ross Laboratories Institutional Long Term Care Award. She is a member of the Pennsylvania Womens Forum, the Sunday Breakfast Club, Delaware Valley Grantmakers, and Grantmakers in Health. VERNICE FERGUSON, RN, MA, FAAN, FRCN Vernice Ferguson was a senior fellow in the School of Nursing at the University of Pennsylvania holding the Fagin Family Chair in Cul- tural Diversity. For more than 20 years, she served as a top nurse ex- ecutive in federal service and was the chief nurse at two VA medical viii © 2007 by Sigma Theta Tau International. All rights reserved. Conversations.indb 8 1/12/70 9:16:56 PM About the Authors centers affiliated with academic health science centers in Madison, Wisconsin, and Chicago, Illinois. For 12 years, she was the nurse leader for the Department of Veterans Affairs, the largest organized nursing service in the world with more than 60,000 nursing person- nel. Prior to the VA assignment, she served as chief of the Nursing Department of the Clinical Center, the National Institutes of Health. Ferguson is an honorary fellow of the Royal College of Nursing of the United Kingdom, the second American nurse so honored, follow-
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