For further information: Florence Coppenolle Vice President Group Communication 09 Bd du Roi Albert II/Koning Albert II-laan, 27 B - 1030 Brussels Tel: + 32 2 202 40 23 E-Mail:
[email protected] belgacom09 The Belgacom For CSR information: Concetta Fagard Vice President Group CSR, Sponsoring, annual report PR and Events Group Bd du Roi Albert II/Koning Albert II-laan, 27 B - 1030 Brussels Tel: + 32 2 202 89 03 E-Mail:
[email protected] Bolstered by its long-standing experience as Belgium’s incumbent operator For financial information: and thanks to the multiple talents of its teams, the Belgacom Group is the Nancy Goossens country’s reference provider of integrated telecommunications services. By Vice President Investor Relations continuously investing in state-of-the-art technology, we are able to offer our Bd du Roi Albert II/Koning Albert II-laan, 27 customers high-speed solutions on all networks, both fixed and mobile. B - 1030 Brussels Tel: + 32 2 202 82 41 Fax: + 32 2 201 54 94 E-Mail:
[email protected] Our mission As a responsible company, Belgacom wants to be the preferred provider of intuitive end-to-end solutions combining fixed and mobile telecom, IT and media, thereby empowering its customers to master and enrich their professional and private lives in a sustainable way. Our organisation • Residential customers are taken care of by the Consumer Business Unit (CBU). • Professional customers, meanwhile, benefit from the services of the Enterprise Business Unit (EBU). • Service Delivery Engine and Wholesale (SDE&W) groups together the network and IT services.