DIPARTIMENTO DI INGEGNERIA DELL’ENERGIA DEI SISTEMI, DEL TERRITORIO E DELLE COSTRUZIONI RELAZIONE PER IL CONSEGUIMENTO DELLA LAUREA MAGISTRALE IN INGEGNERIA GESTIONALE Social media adoption in workplace by teams for knowledge work: benefits, barriers and enabling factors TESI RELATORI CANDIDATO Prof. Antonella Martini Mattia Rocco Perugini Dipartimento di Ingegneria dell’Energia, dei Sistemi, del Territorio e delle Costruzioni
[email protected] Ing. Francesco Paolo Appio École de Management, Léonard de Vinci Prof. Christine Ipsen Technical University of Denmark Sessione di Laurea del 27/04/2016 Anno Accademico 2014/2015 ABSTRACT Nowadays, business companies cannot be seen merely as a physical place where employees execute their daily functions. The progress and the development of technologies has made possible the continuous interconnection and interaction among co- workers, allowing to carry on own activities also if are not physically present. It became a key factor for companies or teams geographically separated which need to unit their efforts to achieve a shared goal. The aim of many companies and workers it is, indeed, to use these new technologies not merely to communicate with remote team members, but rather to take advantage of their tools in order to improve knowledge work in workplace day by day. Although there is a general agreement about the development in the future of these platforms, many companies and workers have still not understood completely the potential benefits. Thus, the aim of this work is to find and define a number of benefits from the organizational and collaborative point of view regarding the implementation of a social media platform within companies.