2016-2017 Annual Review 2
Table of Contents
Message from the President ………………………………….………3 Mission and Vision ………………………………………………….….4 Office of the President ………………………………………………....5 Table College Foundation …………………………………………….6 Plant Operations and Facilities Maintenance ….……………7 Public Affairs ……………………..……………….…………….8 of Security and Emergency Preparedness .…………………….9 Instruction and Student Support …………………………………….10 Academic Divisions …………………………………………...11 Contents Applied Sciences …..………………………………….11 Arts and Sciences ..….………………………………..12 Health Sciences ……….………………………………13 Library Resources …………………………………………….14 Instructional Support and Distance Learning …….………..15 Institutional Effectiveness ……………………………………16 Student Services ……………………………………………...17 Corporate and Community Education ………………………………18 Basic Skills …………………………………………………….19 Customized Training ………………………………………….20 Human Resource Development ……………………………..21 Occupational Programs ………………………………………22 Small Business Center ……………………………………….23 Finance and Administrative Services ……………………………….24 Business Operations ………………………………………….25 Human Resources …………………………………………….26 Information Technology ………………………………………27
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A message This academic year marks another period of accomplishment for from the Carteret Community College. Our students, faculty, and staff have excelled in significant ways and in fulfillment of our mission, improving President the quality of life for all citizens of Carteret County and eastern North Carolina. This year we launch the first Annual Review, a report that highlights the growth and achievements of the 2016-2017 academic year. My hope is that this report provides you with a sense of the commitment and dedication to the values that have made Carteret Community College what it is today. As I write this, our May graduation, a day that represents the culmination of our shared achievement documented in these pages, is fresh in my mind. Graduation day at Carteret Community College is full with planning and excitement, creating pomp and circumstance all brought forward with levels of grandeur appropriate for a small rural community college. We utilize public facilities, which when filled with chairs and appropriate décor, create a place of reserved spectacle suitable for celebration of students’ accomplishments. This year, Carteret Community College celebrated the largest graduating class in recent history, with 485 achieving their educational goals. This year also saw the largest participation at graduation in recent history, with 162 students receiving their credentials in front of faculty, staff, family, and friends. The focus on students tells the entire story of our priorities and what graduation means to me, to our faculty and staff, and to our community. It is the ever-present optimism and dedication of our faculty and staff that create a positive experience for our students and value for our community. It is that deep, ongoing dedication that provides me with inspiration and gratitude for the opportunity to serve this community. Respectfully, Kerry Youngblood, Ph.D. President
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Mission and Vision Carteret Community College offers opportunities for lifelong learning Mission through high quality traditional and distance learning teaching, training, support, and enrichment with the intended purpose of and improving the quality of life for all citizens of Carteret County and eastern North Carolina. Vision The Carteret Community College Vision is based on the pursuit of excellence in four dimensions:
An Excellent Learning College
An Excellent An Excellent Steward of the Place to Work Public Trust
An Excellent Resource for Workforce Development and Quality of Life
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Office of the President In addition to bearing the responsibility for the college as a whole, the Office of President of Carteret Community College provides leadership and supervision for the Carteret Community College Foundation, Plant the Operations and Facilities Maintenance, Public Information Office, and President Security and Emergency Preparedness. Carteret Community College Foundation For more than 40 years, the Carteret Community College Foundation has supported the College’s mission to provide high quality educational opportunities to the citizenry of Carteret County. Founded in 1976, the Foundation is a not-for-profit organization that provides financial support to the College through student scholarships and funding for programs, Figure 1 - Mike Toler check presentation for the equipment, facilities, faculty- Automotive Technology Program driven initiatives, and other institutional priorities. Governed by an independent board of directors who are committed to this philosophy, the Foundation will continue to ensure that the College has what it needs to support students in reaching their educational goals. The Carteret Community College Foundation has had a very successful year, with both internal and external partners increasing their generous support. With a net income of $21,720, the Carteret Community College Spanish Mackerel and Dolphin Fishing Tournament increased its net revenue by 13%. The Carteret Community College Transportation Impact Golf Tournament saw a 40% increase in its net revenue and had a net income of $15,897. The very popular Escoffier Chefs Dinner Series saw approximate net income of $26,046, which is an outstanding 96% increase over last year. 2016-2017 Annual Review 6
The Campus Fund Drive, an internal campaign called the Power of Participation, provides faculty and staff with an opportunity to support scholarships, programs, and other Foundation giving opportunities. This year participation in the Campus Fund Drive increased by 86%, reflecting the strength of internal support from the College’s employees. With the help of the local American Red Cross, the Foundation holds a series of Fundraising Blood Drives Figure 2 - Winners of the 2016 Spanish Mackerel & throughout the year. This year the 55% increase in Dolphin Fishing Tournament participation allowed for the distinction of #1 in the state of North Carolina for Community College Blood Drives with 75 units collected in one day! The Foundation developed several new fund-raisers this year, including the following: o Music in Joslyn Hall o Bunco Beach Brunch o Shuck, Rattle, & Roll o Brick Pavers o Crystal Coast Author Fair The Foundation is committed to providing community members with diverse opportunities in learning. This year the Figure 3 - Tasting fresh oysters at the Shuck, Rattle, & Roll Foundation developed “friend-raisers” such as Broadway Show Day Trips and a Lecture Series in Joslyn Hall in collaboration with UNC-Chapel Hill Humanities to support life-long learning. Additional learning opportunities are planned for 2017- 2018. An evaluation of the International Film Series led to the establishment of a committee and a few key changes believed to enhance the program. The committee is charged with previewing and selecting the movies to be shown each year. The committee also decided to include a Friday matinee so more members of the community could attend. Lastly, the committee created a “Dinner and a Movie” package, which included a three-course dinner, representative of the country depicted in the movie and prepared by a local chef, with each Figure 4 - Bucky and Wendi Oliver of The Boathouse at movie ticket. Front Street Village with the Spanish Mackerel & Dolphin Fishing Tournament youth participants. The Foundation has been busy this year working with community partners to secure the following new student scholarships: o The Webb Foundation for Aquaculture Scholarship is a two-year, two-student commitment of over $11,600. 2016-2017 Annual Review 7
o The Brandt Animal Foundation paid the registration fee for the entire class of 13 Veterinary Assistants and totaling more than $2,000. o The Automotive Technology Program Scholarship is a $2,000 scholarship for first year Automotive Technology Students. o The John Peter Larke Scholarship is a $500 scholarship, awarded per year, to a Nursing Program Student. o The J. David Pollack Scholarship is a $500 Figure 5 - Winners of the 2016 Bunco Beach Brunch scholarship, awarded annually, to a Trades (curriculum or Corporate and Community Education) Student. The Foundation provides faculty, staff, and administration with support in finding grant opportunities, assistance with creating competitive proposals, and timelines for proposal submissions. This year the College received the following grants. o Penguin Plunge Grant for the Veteran Student Success Center worth $10,300. o Golden Leaf Grant for Automotive Technology, worth $140,000. Plant Operations and Facilities Maintenance The Plant Operations and Facilities Department has a staff of 21 college employees directed and managed by a director, facilities manager, custodian manager, lead landscape technician, administrative assistant and coordinator. The Figure 6 - Local Escoffier Chefs Anthony Garnett, Charles department is responsible for 41 acres, 19 buildings, and 17 Park, and Floyd Olmstead at an Escoffier Dinner vehicles, as well as all department records and the County operational and capital annual budgets. The department manages all facilities contracts and contractors and performs all preventative, corrective, and emergency maintenance work orders for all areas of the College. The purpose of the Plant Operations and Facilities Maintenance Department is to support the College’s mission by operating and maintaining physical facilities that are adequate to serve the needs of the institution’s educational programs, support services, and other mission-related activities. This year, the department completed renovations to the RHUE and BLET Buildings as well as the College’s greenhouse and boat yard. The department has completed several new projects this year as well, including the Joslyn Hall Sound Garden. This addition enhances the Foundation’s fundraising efforts by providing an outdoor space next to Joslyn Hall and is used during concert events. The Reflection Garden is another completed project, which serves as a memorial site that beautifies the campus. As part of an instructional program at Carteret Correctional Center, inmates and their instructors worked with the grounds crew to build the Reflection Garden’s brick seating area complete with engraved pavers. Current construction projects include an addition to the welding shop, which will be complete May 2017; an outdoor Student Pavilion with construction beginning summer 2017; and in 2018, a new 2016-2017 Annual Review 8
Hospitality and Culinary building. Architects for the Culinary and Hospitality building have been chosen and the project is currently in the design phase. Carteret Community College Public Information Office The mission of the Public Information Office is to release accurate and timely information, including emergency and day-to-day activities, to the media, the public, and the faculty, staff, and students of Carteret Community College. The Public Information Office produces printed, photographic, and video material about the organization, as well as organizing special events and maintaining a social media and web presence. The Public Information Officer serves as a liaison between Carteret Community College and the public by writing news releases, answering questions from the media, and arranging interviews with Carteret Community College employees. The Public Information Figure 7 - Grounds crew busy making Officer also documents special events, graduations, and pinning the campus beautiful ceremonies at Carteret Community College. This year, the Public Information Office has been busy actively promoting the College and maintaining a consistent and professional identity in internal publications such as The Crew (a monthly newsletter), external publications such as The Beacon (a publication of class schedules sent to 35,000 homes in Carteret County), newspapers, television, radio, and social media. This year the Public Information Office Displayed hundreds of photographs around campus and on social media to celebrate faculty, staff, and student accomplishments. These photographs, in addition to enhancing the aesthetics of the buildings across campus, encourage a sense of pride and ownership in the College. Wrote, filmed, edited, and produced five Figure 8 - Carteret Community College in the news television and radio advertisements to promote the College during key registration times and for special events like the Escoffier Dinner Series. Facilitated the recruitment for candidates and kept the community informed during the Presidential Search through a series of advertisements and press releases. Launched a marketing campaign to determine the most used forms of media by students. 2016-2017 Annual Review 9
Security and Emergency Preparedness The campus Security Department at Carteret Community College is committed to delivering quality security and emergency preparedness services to the college community. Through partnerships with local law enforcement and fire/EMS departments, the department is dedicated to providing a safe and secure environment that supports the College’s mission and vision. Security and Emergency Preparedness have implemented a campus-wide radio system integrated Figure 9 - Security's new multi-purpose, six-seat golf cart with the County 911 Center for quicker emergency responses. To date, the department has installed 42 new security cameras and developed a maintenance and replacement plan to ensure maximum camera coverage across campus. The department routinely conducts fire, shelter in place, and intruder drills with faculty, staff, and students. In case of emergency or school closings, the Security and Emergency Preparedness department will notify faculty, staff, and students via text, email, and social media. This year, the department purchased a multi-purpose, six-seat golf cart to improve mobility and security presence on campus. The golf cart is also used to support campus functions or individuals with special needs.
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Instruction and Student Support Instruction The Instruction and Student Support Unit (ISS), under the supervision of the Vice President of Instruction and Student Support, houses the and following departments and services at Carteret Community College: All for-credit programs in the Applied Sciences, Arts & Sciences, Student and Health Sciences Student Services Support The Office of Institutional Effectiveness The Library Instructional Support and Distance Learning Department
The 2016-2017 academic year was a productive one for ISS. Here are just a few of the unit’s activities and accomplishments for the year: Enrollment Management and Growth. CCC saw an increase in enrollment for the first time in a number of years, both in fall 2016 and in spring 2017semesters, due in part to several new enrollment management activities. Such activities include ISS faculty and staff as Welcome Teams to greet students on the first day of each semester and first day of advising/registration; broader faculty participation at high school open houses; persistent follow up with program students who were not registered for the next semester; and Facebook and text campaigns to encourage registration. ISS developed a new enrollment management report to help monitor registration trends and to inform schedule adjustments. Efforts by counselors to establish a presence at the high schools, as well as on-campus programs for high school students coordinated by our Perkins-funded public school liaison, contributed to a significant growth in dual- Figure 10 - Staff welcoming students on the first day of classes enrolled students through the Career and College Promise program. Communication is Key. This year, ISS launched the Current ISSues monthly newsletter to keep faculty and staff apprised of unit news and 2016-2017 Annual Review 11 initiatives and created Knowledge is Key, Carteret (KIKC), an internal professional development platform for sharing expertise, conference information, and other tips for faculty and staff. In addition, all Student Services directors were included in the monthly deans/directors meeting to improve communication and collaboration within ISS. New Programs and Accreditation News. SACSCOC gave an affirming nod to the College’s 5th- year Report. Health Sciences launched the Human Services Technology program and gained approval to offer the Human Services Certificate on-site at Carteret County Department of Social Services in the coming year. The Emergency Medical Sciences program received a long-awaited Letter of Review, the penultimate step to full accreditation by CoAEMSP. This will allow students to obtain national certification—a benefit if graduates move to other states. The Medical Assisting program hosted a successful site visit for their accrediting body, the Commission on Accreditation of Allied Health Education Programs (CAAHEP). The College submitted a substantive change prospectus to offer four on-site Career and College Promise Pathway certificates at East Carteret High School beginning in fall 2017, including EMS, Medical Assisting, Criminal Justice, and Computer Programming. The unit also spearheaded its 2020 Decennial Reaffirmation process by fine-tuning its faculty credentialing process and beginning steps to write the compliance certification report.
Figure 11 - Faculty welcoming students on the first day of Partnerships and Collaborations. Representatives of classes the unit established relationships with administrators from Carteret County Schools, Croatan High School, East Carteret High School, and West Carteret High School. Faculty from ISS paired up with high school CTE teachers to complete a review of the High School CTE Articulation Agreement at a luncheon meeting on CCC’s campus. ISS administrators attended a CCP Summit at Pitt Community College with Principal Poletti of East Carteret High School and Lisa Kittrell from Carteret County Schools. Faculty and administrators from CCC have begun working with their counterparts at Carteret County Schools to lay the foundations for upcoming execution of the Career and College Ready Graduate legislation. In addition, ISS representatives participate in monthly Marine Sciences and Education Partnership (MSEP) meetings and activities, which include directors from CMAST, UNC’s Institute of Marine Sciences, Duke University Marine Lab, NC Division of Coastal Management, NC Division of Marine Fisheries, the NC Aquarium at Pine Knoll Shores, the Carteret County Economic Development Council, and other public and private partners. ISS also facilitated the signing of two articulation agreements with the University of Mount Olive, one general articulation for AAS degree graduates and another specific crosswalk for Early Childhood Education graduates. A Calendar Upgrade. The ISS unit spearheaded the redesign and revision of the College’s Academic Calendar, aligning it better with the public school calendar and paying attention to student and employee suggestions for improvement. Strategic Planning. ISS participated in the collegewide strategic planning effort, facilitated by the Office of Institutional Effectiveness. At an ISS dean/director retreat, the unit developed its strategic objectives and next steps to inform the rest of the divisions and departments in ISS. 2016-2017 Annual Review 12
Streamlining Processes. ISS faculty and staff started efforts to review, revise, and streamline processes like course scheduling, registration purges, curriculum review committee procedures, faculty credentialing, part-time contract input, the syllabus template, compilation of a combined College Catalog & Student Handbook, program review, the SPIE equipment and technology budget prioritization process, and assessment practices. The Instruction and Student Support unit achieved all of these milestones through the energy, effort, and creativity of a strong TEAM of faculty and staff. We look forward to continued refinements and innovations in the coming year. Applied Sciences The Applied Sciences Division consists of nine programs that prepare students for employment through high quality and innovative Career and Technical Education to meet the needs of area employers. Applied Science programs include Boat Manufacturing Services and Marine Propulsion, Hospitality and Culinary Arts, Information Technologies, Business Administration, Office Technologies and Medical Office Technologies, Early Childhood Education, BLET, Paralegal, and Criminal Justice. In addition to offering Associate in Figure 12 – “Business After Hours” Applied Science degrees, diplomas, and certificates, Career and College Promise Career and Technical Education Pathways are available for eligible high school students through the Division of Applied Sciences. The following are highlights of accomplishments in each of the Applied Sciences programs over the past year. NCMARTEC houses the Boat Manufacturing Services and Marine Propulsion programs. This year they: Hosted two high school open houses reaching approximately 130 high school students Hosted a Carteret County Chamber of Commerce “Business After Hours” event for 150 local business and community members Provided training opportunities for local employers such as the American Boat and Yacht Council, where approximately 50 local employees participated Worked with a local business, the Frank Door Company, on a research and development project relating to insulated door fabrication. Figure 13 - Boat Building Competition This year, NCMARTEC Boat Manufacturing was the recipient of a very generous donation. A 35.5 ft. SeaCo yacht was donated and is being used to provide enhanced instruction to the program’s students. Hospitality and Culinary Arts Served lunches for Classical and Global Cuisine classes in the fall and Classical lunches in the Spring Prepared meals for the Sea to Table, Seafood Festival lunch; Shuck, Rattle and Roll; Trustee and Foundation Board member dinner; and Veterans Breakfast in the fall 2016-2017 Annual Review 13
Participated in Empty Bowls, and four Escoffier dinners in the Spring Planned for new building Selected four French Interns for the fall 2017 exchange program Welcomed and hosted Chef Pascal and his wife Delphine from France. Information Technologies Implemented a complete curriculum revision Created three areas of concentrations within the AAS Received three 3D printers for use throughout the division and College. Held Summer camp – summer of 2016- Video Game Design – 2017 summer camp – Building an Arcade Game Developed one of the initial programs that will be offered at East Carteret in Fall 2017 Business Administration Participated in Open Houses at the high schools Figure 14 - Students using the 3-D printer Participated in Career Day at Morehead Middle School Created and administers the Division Facebook page Spearheads marketing and student outreach for our division Office Technologies and Medical Office Technologies Participated in Division marketing events including open houses Completed a total curriculum revision, added three concentrations to OA (Finance & Software effective Fall 2017) (Legal effective Fall 2018). Held Advising 101 sessions for students to help with the transition to the new programs. Added four new members to the Lay Advisory Board Participated in recruiting opportunities Attended the CTE Showcase at Nash CC Figure 15 - Students vs Faculty Bowling
Early Childhood Education Participated in marketing events Entered an articulation agreement with University of Mount Olive Continued work with the Carteret Partnership for Children and NC Pre-K Photography Created videos and slideshows for division wide marketing efforts Participated in high school open houses and college tours 2016-2017 Annual Review 14
Participated in the annual Carteret Arts Council "Art from the Heart" exhibit and took home multiple honors Launched a juried Student Art Show Hosted Visiting Artist, Wes Naman from New Mexico, who gave a demonstration to the photo students and hosted a forum for the public Welcomed Visiting Artist, Tracy Langley-Cook Professor of Photography at Wright State University in Dayton,OH, who hosted a forum for the public BLET Hosted & lectured high school and middle school students for summer camps Hosted the North Carolina Law Enforcement Officers Association range day Paralegal
Participated in career day for Morehead Middle Figure 16 - BLET Students School Participated in open house at West Carteret High School Organized the professional filming of the April 4, 2017 session of the NC Court of Appeals in Carteret County where 12 students attended the session Participated in the American Association for Paralegal Educators annual conference in San Antonio, Texas in October 2016 Represented the College on the Juvenile Crime Prevention Council where the program chair served as chair of the Funding and Review Committee responsible for awarding approximately $165,000 to programs providing services to county juveniles. Criminal Justice Participated in CCP meeting with students and Figure 17 - Paralegal Program at the NC Court of Appeals faculty at East Carteret High School session Participated in open house at West Carteret High School Helped plan and staff the Public Safety Academy at East Carteret High School Participated in the NC Criminal Justice Association annual meeting Planned for fall 2017 course offerings at East Carteret High School 2016-2017 Annual Review 15
Arts and Sciences Division The purpose of the Associate in Arts (AA), Associate in Science (AS), Associate in Fine Arts (AFA), and Aquaculture Technologies programs at Carteret Community College is to support the overall mission and goals of the College by providing quality, outcome-based instruction for pre-curriculum, technical, vocational, and college transfer students. AY 2016-2017 highlights include: Aquaculture Technology Faculty and staff collaborated with UNC Wilmington and East Carolina University to better align curriculum and actively recruit Carteret Community College students to the University Transfer Aquaculture program. Faculty, staff, and students were integral in the success of the College’s first annual Shuck, Rattle, & Figure 18 - Aquaculture students Roll. This event is the result of an exciting new partnership with the North Carolina Shellfish Grower’s Association and the Aquaculture and Culinary Programs at Carteret Community College. The event took place in October and allowed guests to talk with local growers and students about their shellfish growing techniques and taste the growers’ harvest with hors d’ oeuvres prepared by the College’s culinary students. Developmental Education In response to the North Carolina General Assembly’s plan to shift remedial math and English courses from the community college level to the high schools, faculty and staff have been collaborating with area high schools to strengthen remediation during high school years. College faculty have met with area high school math and English teachers to discuss curriculum alignment, to develop courses to fulfill agreed-upon objectives, and to enact an evaluation plan. Figure 19 - Aquaculture students
General Education In anticipation of SACSCOC approval to offer college courses at East Carteret High School, Arts and Sciences faculty and staff have engaged in the planning stages for offering general education classes at ECHS, not otherwise offered by the high school. 2016-2017 Annual Review 16
Health Sciences The Health Sciences Division houses the Cosmetic Arts, Nursing, and Allied Health programs. The Cosmetic Arts department is host for the cosmetology, cosmetology instructor trainee, esthetics technology, and nail technology programs. The Nursing and Allied Health departments host eight selective admission programs, requiring that students meet specified admissions deadlines and criteria. An Associate in Applied Science degree is available in Associate Degree Nursing, Emergency Medical Science, Human Services Technology, Medical Assisting, Radiography, Respiratory Therapy, and Therapeutic Massage. A diploma is available in Cosmetology, Human Services Technology, Medical Assisting, Practical Nursing, and Therapeutic Massage. Certificate programs that are shorter in duration and designed to develop job-entry skills are available for Esthetics Technology, Human Services Technology, Medical Assisting, and Nail Technology. Career and College Promise Career and Technical Education Pathways for each of the programs are also available for Figure 12 - Raymond Sanders 1st Place SkillsUSA eligible high school students. The following are highlights of accomplishments in each of the Health Sciences programs over the past year.
Cosmetology Purchased 20 double-sided workstations and 40 styling chairs. Purchased and installed Smart Board in the Cosmetology Lab. Styled models for Carteret Surgical Lap Band Community Outreach Event. Competed in the SkillsUSA State Fair Competition where Raymond Sanders won “First Place.” Had a 100% exam pass rate for the December graduating class. Styled models for the Webb Library Mystery Dinner Fundraiser Event. Received a “98” grade of “A” for Cosmetology Clinic Inspection Purchased three pedicure stations Traveled to Maryland to attend the Cosmo Prof Fashion Focused Beauty Show Figure 13 - Cosmetology student models Hosted a Spa Services Academy for nine high school students Cosmetology students Carley Daggett and Deanna Pavone competed in the SkillsUSA State Conference Competition and won first place in their categories 2016-2017 Annual Review 17
Figure 14 - Cosmetology Students learning Nail Figure 15 - Carley Daggett & Deanna Pavone 1st Place Technology SkillsUSA
Emergency Medical Science Received Letter of Review from CoAEMSP, which is the next step in seeking accreditation that will allow all current and incoming students to sit for their national certification exam as well as state- level certification exam. Purchased a mid fidelity simulator to be used in training. This simulator will allow us to fulfill the requirements set forth by our national standards and allow us to give a better student experience by providing a more realistic setting. In the process of acquiring an ambulance to be used by the program students as part of the curriculum. Having an ambulance will allow faculty to provide a more realistic setting and will give the students a better “street level” experience by using the actual equipment they would use on the job. Figure 16 - EMS Students practice skills in the ambulance
Human Services Technology The program launched in fall 2015, so the first group of A.A.S. graduates completed the program of study spring 2017. The first cohort of students completed the following milestones: o Five students were inducted into Tau Upsilon Alpha(TUA) Honor Society for Human Services in spring 2016 o Two students passed the Human Services – Board Certified Practitioner Exam (HS- BCP) in Spring 2017 o Four students secured gainful employment at their internship/clinical sites The second cohort of students reached the following milestones: 2016-2017 Annual Review 18
o Twelve students completed the Certificate in Spring 2017 o Eight students were inducted into TUA in Spring 2017
Medical Assisting Had an overall successful reaccreditation visit Achieved 100% certification pass rate for the year 2016 Figure 17 - Kathy foster, Chair, received the Carteret Purchased two laptops for classroom use Community College Meritorious Service Award (Electronic Health Record simulations) Purchased Anatomical Torso for classroom use Received a Foundation mini grant to purchase a Dietary simulation food models for the use of teaching and creating healthy meals Planned implementation of a certificate program at a local high school
Nursing NCLEX RN 2016 pass rate on 1st attempt = 92% (12 of 13 students); 1 student passed on the 2nd attempt; 100% found employment as an RN NCLEX RN 2017 = pending graduation of 18 students May 2017; 15 of 18 students have already accepted RN positions pending their graduation and passage of NCLEX as of April 2017 NCLEX PN 2016 pass rate on 1st attempt = 67% (4 of 6 students); 1 passed on the 2nd attempt; 1 passed on the 3rd Figure 18 - Nursing Assistant Students celebrate the attempt; 86% found employment as an LPN holidays NCLEX PN 2017 = pending graduation of 7 students July 2017 Obtained a new IV injection arm for Lab; two new laptops on rolling carts for use in lab Purchased a two-way mirror for nursing lab as part of an overall vision of creating a more fully functional Simulation lab Provided the following CCC public services: flu shot administration for staff/faculty; blood drive; Career Academy; Cystic Fibrosis Walk-a-thon; North Carolina Nurses Association “Day at the Legislature” Figure 19 - Nursing students with their "patient" 2016-2017 Annual Review 19
Expanded CORE ORIENTATION through Eastern AHEC scheduled for implementation in Fall 2017 Received faster computers in the Nursing lab to replace the aged, very slow computers that had previously been in there that severely limited functionality and use. One student recognized as Academic Excellence Award winner for Carteret Community College May 2017 One student received notification of winning the Great 100 Scholarship in April 2017
Radiography DHHS: Radiation Protection Section Inspection was conducted on September 29, 2016. The radiation safety inspector noted no violations or concerns. 2013-2016 (4 years) ARRT Certification Exam pass rate on first attempt-100% ARRT five year average pass rate on first attempt – 99% 2013-2016(4 years) Job placement rate within 12 months of graduation – 100% Five year average job placement rate within 12 months of graduation – 97% Employer Satisfaction with 2015 graduates – 92% Program Chair participated in health career fair at CCCC in February 2017 Conducted 6 information sessions (3 in fall and 3 in spring) in lab to promote program to general public Figure 20 – 2016 – 2017 Radiography Students Faculty and second year students attended a professional conference in Virginia Beach in April 2017 CCC students competed in a quiz bowl at a professional conference in which more than 80 students took part. Three CCC students placed in the final top ten contestants in quiz bowl; one of the three placed second in the quiz bowl. Class of 2016 total fund raising profits - $1,997.53 Fourteen students (first and second year) and program chair took part in Morehead City seafood festival fundraiser on September 30, October 1 and October 2, 2016; monies earned help offset the cost of the professional conference and the ARRT exam fee. Class of 2017 total fund raising profits - $973.53 Pitt Community College MRI/CT Program Chair complimented the program on the academic and clinical skills the graduates possess and use in the advanced modality programs Figure 21 - Radiography Students 2016-2017 Annual Review 20
First and second year students attended four EAHEC workshops in Greenville in 2016-2017 Conducted National Rad Tech Week (November 6 – November 12, 2016) celebration with T- shirt fundraiser, poster contest, luncheon and door prizes First Jo Ann Offutt scholarship recipient (2017) – Ashley Troutman Respiratory Therapy Met CoARC accreditation thresholds: Attrition 23.7%, Threshold 40%; Job Placement 86.7%, National Average 84.3%; CRT Success 90%, Threshold 80%; RRT Success 86.7%, National Average 72.7%; On-Time Graduation 100%, Threshold 70%; 100% Employer and Graduate Survey Satisfaction Awarded CoARC Re-accreditation for ten more years with no citations. Participated in the following fundraising events: first year Figure 22 - Trisha Miller, Chair and Gail Gane Educator of the Year by the NC Society for Respiratory Care, observes a student performing an arterial blood gas respiratory therapy students along with students from ADN, PN, EMS, and Medical Assisting raised approximately $ 906.00 for the Cystic Fibrosis Foundation; students and instructors volunteered and walked in the 2017 Annual Vidant CF Great Strides in April 2017.
Therapeutic Massage Achieved Therapeutic Massage Program first-time pass-rate average-89.2%; National average-72%; State average-76.8% Participated in the following live projects: o National Massage Therapy Awareness Week o Tiller School - Beaufort, NC o D.S.S. - Beaufort, NC o In-house Student Clinic, Spring and Summer o Ekklesia Independent Living – MHC, NC o Spa Academy – East & West Carteret High School o Carteret Healthcare – Morehead City, NC o Maxim Healthcare – Morehead City, NC o Carolina Chocolate Festival – Spa – Morehead City, NC o Croatan High School – Newport, NC 2016-2017 Annual Review 21
o Created the following Continuing Education courses for local and long distance Licensed Massage and Bodywork Therapists: Reiki I, Effective Strategies for Low Back Pain, Healing Plantar Fasciitis, Approachable Ayurveda, Osteoarthritis / Nerve Impingement, Traditional Head & Face Massage Clinical Aromatherapy I.
Student Services The Student Services Division and the services provided are an important component of Carteret Community College. The areas within the Division supplement and compliment instructional programs by providing a wide variety of support services that nurture each student from enrollment to completion. These services assist students in making educational decisions, in formulating plans and goals, and in
Figure 23 - Therapeutic Massage student making appropriate educational decisions. They provide performing a chair massage avenues for students to become acclimated to college life through Enrollment Services, Counseling Services, Academic Support Services, Registrar’s Office, Financial Aid, TRiO Program, Student Government Association, and Veteran Services. They make it possible for students to stay in school by providing financial aid awareness, academic support, counseling services, and student engagement opportunities. The overall objective of the Division is to ensure and facilitate student academic success by providing high quality supportive services responsive to the needs of our growing and diverse population. Academic Support The Office of Academic Support Services is responsible for student support services and tutoring that enhance the academic success of all Carteret Community College students. 2016-2017 highlights include: Successful implementation and use of a Tutoring Lab appointment book to address student need for more individualized attention. Provided academic support services to students 4024 times. Provided academic support services Figure 24 - Student Services to 791 unduplicated students. Clocked 4939.41 hours of tutoring students using Tutor Trac Used 1529 NC-DAP testing units (placement test) Redesigned and configured floor plan in Academic Support Services to be more supportive and conducive to student learning. Provided proctoring services for CCC students for Kaplan Nursing Entrance Exam and the HS- BCP Exam 2016-2017 Annual Review 22
Enrollment Services The Enrollment Services area of Carteret Community College, which consists of the Admissions and Counseling departments, is responsible for providing informational and support services to potential and admitted students and has processed more than 1500 student application for AY 2016-2017. Specific services are provided in the areas of advising first-time college students, Career & College Promise, C-STEP, College tours, disabilities and special needs, employment opportunities, high school relations, international students, new student orientation, and Title IX.
AY 2016-2017 accomplishments include Coordinated and hosted the annual CACRAO college tour for area high school student. Increased presence in the high schools contributed to a 48% gain in Career & College Promise Enrollment
Financial Aid The Financial Aid Office of Carteret Community College strives to be a responsible steward and fulfill its fiduciary obligation of all available federal, state, and institutional aid funds.
AY 2016-2017 accomplishments include 165 students are received Veterans Educational Benefits for AY 2016-2017 173 student Financial Aid files were complete for AY 2017-2018 compared to 183 for AY 2016-2017 during the same period. 913 students received aid for fall and spring AY 2016-2017 576 students were awarded Pell Grant for the 2017 summer compared to 286 last year. Registrar The purpose of the Registrar’s office is to ensure the integrity of academic records in compliance with the policies and procedures identified by local administration, the North Carolina Community College System, and state and federal government agencies.
AY 2016-2017 accomplishments include: Reorganized academic calendar to be more conducive and supportive of faculty and staff. Assisted institution in identifying 50 more graduates compared to last year. 145 graduates processed for Commencement Ceremony in spring 2017. Identified and helped clean up more than 10,000 records, which will improve accuracies in reporting.
Student Activities and SGA
The mission of the Student Activities and SGA Office is to enhance the student experience by developing and empowering students, creating opportunities for meaningful interpersonal 2016-2017 Annual Review 23 relationships, supporting student organizations, and providing fun, engaging programs for the diverse campus community. Student Activities is committed to creating an environment that supports Student Success, Academic Excellence, Diversity and Inclusivity, and Community Engagement.
AY 2016-2017 accomplishments include Participated as a member of N4C SGA (State Level). Held elections and selected SGA Officers for 2017/2018 Academic Term. Hosted “Spring Fest 2017” for students, staff, and faculty. Hosted “Beach Day” for students, staff, and faculty. Figure 25 - Carteret Community College Students Attended, participated, and “won” debate at N4C weekend Leadership Conference in Durham, NC Nominated and elected student Carrie Vigneaux for Eastern Division Representative for N4C SGA Supported national awareness days such as Sexual Assault Awareness Day, Breast Cancer Awareness Day, and Domestic Violence Day.
TRiO Program TRiO Student Support Services at Carteret Community College nurtures an environment conducive to the comprehensive success of income eligible, first generation, and disabled students by providing opportunities to enhance learning and academic preparation, improve financial and economic literacy, and progress towards graduation and university transfer.
AY 2016-2017 accomplishments include: Tracked 2,135 student contract entries for the TRiO computer lab. Offered 14 online workshops and 10 in house workshops where 180 students participated. Initiated 618 Academic Advising contacts for a total of 7,641 student contacts. Awarded 126 of 165student with a Good Academic Achievement Award in Spring 2017.
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Veteran Services Support Center The mission of the Veteran Student Success Center (VSSC) is to arm active duty, veterans and military dependents, with the resources and support necessary to achieve educational goals. VSSC supports the admission, enrollment, and financial aid processes and provides academic and counseling support through degree completion. To accomplish this mission, VSSC this year developed a Veteran’s Laptop Loaner program with 10 laptops for students to use.
Institutional Effectiveness Working with all areas of the College, the Office of Institutional Effectiveness provides management and coordination of strategic planning, institutional research, and outcome assessment. Serving as the principal source of data and information, the Office of Institutional Effectiveness also supports the College’s actions in the accreditation process through the Southern Association of Colleges and Schools Commission on Colleges as well as individual program accreditation efforts. Specific responsibilities include Serves as the principal source for data and information which support institutional planning, decision-making, and reporting Stores and analyzes data, performs key studies, and provides technical assistance to college departments in planning and evaluation Facilitates college wide strategic planning and coordinates the systematic monitoring of progress on strategic goals Coordinates assessment and program review activities to ensure institutional effectiveness and the quality of academic and service programs Supports institutional and programmatic accreditation processes AY 2016-2017 highlights include: Fulfilled 367 requests for data Generated 3 new reports for the College – Annual Review, Identity Document, Student Satisfaction Report and 2 new data pulls Revised three reports – Fact Book, IE Plan, Year-End Reports Revised the curriculum and administrative program review processes Facilitated the College’s development of a 5-year strategic plan Collaborated with faculty assistants, chairs, and Instructional Support and Distance Learning department to revamp student course evaluations
Instructional Support and Distance Learning In an effort to make college possible for all who desire it, Carteret Community College offers many courses online. Online courses enable students with families, jobs, and other responsibilities to pursue college credits and degrees, continuing education credits and other lifelong learning opportunities. They include all courses in which students and teachers are in different locations for all 2016-2017 Annual Review 25 or part of the course and have the same admission, registration, attendance, and academic requirements as on-campus classes. Instructional Support and Distance Learning’s primary functions include Creating, monitoring, maintaining and populating Moodle courses Facilitating effective use of CCC’s LMS, Moodle via training and the DL help line (phone and email) Managing use of third party content as well as Moodle upgrades through Remote Learner Addressing compliance issues with government regulations and accrediting agencies The purpose of the Department is to provide instructional and technical support to faculty and students using the learning management system and to create and provide professional development to faculty to promote quality instruction, while complying with accrediting agency standards as well as state and federal regulations. Instructional Support and Distance Learning works with our LMS host, Remote Learner, Information Technology, and faculty to maintain and ensure the quality of online course offerings. Instructional Support and Distance Learning also works to support instruction by exploring educational technologies, providing professional development opportunities, facilitating improved efficiencies and best instructional practices, and collaborating with faculty and staff to support student success. AY 2016-2017 highlights include Piloted a modified quality matters process for course evaluation Moved the College through the NC-SARA application approval Initiated program exploration and use of new educational technologies Enhanced TRiO Moodle site – providing an example of lesson activity use Collaborated with faculty assistants, chairs, and IE to revamp student course evaluations
Library The library is located on the second floor of the Michael J. Smith Figure 26 - Student in "the stacks" Learning Resources Center, next to the Crystal Coast Civic Center. Our public access areas include a circulation desk, information desk, book stacks, and two study rooms. The library provides access to journals, magazines, newspapers; e-books, audiobooks, streaming videos, and maps. The library house a self-service photocopier and 17 computer workstations. The library serves both the College and the local community. The Carteret Community College Library reflects and supports all programs of the College, serves as a gateway to information resources, promotes information literacy, and enhances the learning experience for students, faculty, staff, and the local community. Toward these ends, the library is committed to the development of dynamic collections, the utilization of state-of-the-art educational 2016-2017 Annual Review 26 technology, training in the area of information literacy, effective service to patrons, collaboration with instructional faculty, the maintenance of professional standards, and community outreach. AY 2016-2017 highlights include: Hosted the 41st Annual Conference of the North Carolina Community College Library Association, March 30-31, 2017. The conference was attended by over 100 people, with representation from 41 community colleges. Participated in National Library Week, April 7-14, 2017. The theme of this year’s celebration was “Libraries Transform.” The library sent out a survey asking students, employees, and the public how libraries have transformed their lives. The responses were made into a word cloud that was made into a poster to hang on the wall. Visited ECU and UNCW to compare and contrast our library services and to network with colleagues.
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Corporate and Community Education Corporate In addition to traditional academic offerings, Carteret Community College provides a wide variety of workforce and personal development and opportunities that serve distinct local needs and interests. A full range of cost-effective courses and programs are available to strengthen the Community local workforce, increase managerial effectiveness, enhance productivity, and contribute to the economic development of the region. Education These courses and programs are designed to prepare employees for 21st century technologies and career paths, as well as provide personally enriching learning experiences for students of all ages. Corporate and Community Education faculty and staff work with community and business leaders and advisory boards to develop and implement program and course curriculum tailored to meet the needs of specific employers and can be conducted online, on-campus, or on-site.
Basic Skills The Basic Skills Department offers comprehensive adult education and literacy programs including Adult Basic Education (ABE), Adult High School (AHS), English as a Second Language (ESL), and High Figure 27 - Basic Skills Graduation School Equivalency (formerly GED®) programs. The Adult Basic Education program assists students to improve their reading, math, language, computer skills and employability skills to be successful in the workplace. The English as a Second Language (ESL) program is a program of instruction designed for adults to achieve competency in the English Language and acquire the basic and more advanced skills needed.
Having exceeded the system excellence level by a full percentage point in the NCCCS Performance Measures for Basic Skills Progress, the department has seen consistent improvement in student success. One reason for this success is the steady increase in student contact hours. 2016-2017 Annual Review 28
The longer students stay enrolled in one of the Basic Skills programs and the more frequently they attend class, the more likely they will achieve their educational goals. Since 2014, the average student contact hours for Basic Skills students has increased 21% from 142 hour to 179 hours. The number of Adult High School and High School Equivalency graduates has also increased from the previous years to 64 graduates.
In November 2016, Basic Skills began administering Official HiSET tests to inmates working toward obtaining their High School Equivalency diplomas at Carteret Correctional Center in Newport, NC. To date, 58 inmates have participated in either the Adult Basic Education or High School Equivalency programs.
Customized Training Carteret Community College’s Customized Training Program provides customized training assistance to businesses in the College’s service area, thereby enhancing the growth potential of local companies while simultaneously preparing the workforce with the skills essential to successful employment in these organizations.
Highlights for this year include
Provided customized training classes to twenty employees of the Frank Door Company as part of a 3-year training project. Classes this year included OSHA 10, Sheet Metal Fabrication, and Lean Tools Figure 28 - NexGen Manufacturing Students (5S). Enrolled 321 students from six different companies in open enrollment classes in Arc Flash Training, Leadership, Sexual Harassment, Effective Email Communication, OSHA 10, and Intro to Lean and Lean Simulation. Co-sponsored with Carteret Economic Development, the Southeast Prosperity Zone Informational Meeting, which provided state representatives the opportunity to share with local businesses, industries, government agencies and boards, information regarding available resources that support existing commerce within Carteret County. Sponsored NexGen Manufacturing: Making It REAL! In recognition of National Manufacturing Awareness Week, this event introduced manufacturing as a career option to approximately 30 high school students from all three local high schools. The morning event included a hands-on simulation where the students built Lego airplanes and learned about “lean” manufacturing. The students also participated in a group activity to create a feasible manufacturing concept for Carteret County. They concluded the day with a tour of Veneer Technologies to learn more about hardwood veneer and plywood manufacturing. Carteret County Economic Development, Veneer Technologies, Frank Door Company, and Carteret County public schools supported the event. Worked with Veneer Technologies and Carteret County public schools to develop a registered pre-apprenticeship and apprenticeship program for production employees. The program was approved in spring 2016 and the first pre-apprentice was accepted into the program in the summer 2016.
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Human Resource Development The Human Resources Development (HRD) Program provides skill assessment services, employability skills training, and career development counseling to unemployed and underemployed adults. Classes and services are provided free to those who qualify.
In addition to the regular, recurring employability classes held on campus, HRD: Provided training classes off campus at Carteret Correctional Center and The Beach House (Le’Chris Health Systems). HRD also provided regular, recurring training on campus for a former offender program and Vocational Rehabilitation clients. Offered a monthly class to local Vocation Rehabilitation clients called Working Smart. The class offers employability and self-sufficiency skills. Established a partnership with the Carteret County NCWorks Career Center to offer a monthly class on campus called ABCs of NCWorks and Job Search Strategies. Taught resumes and interview basics classes to curriculum Office Systems Technology students. Taught Professionalism in the Workplace class, onsite, to Duke Marine Lab graduate students. Graduate students on Duke’s main campus in Durham also participated via the internet. Provided training classes to participants in the WIOA Youth Program. Recent classes included Practical Money Skills and Work Ethics for Work Excellence.
Occupational Extension Occupational Extension provides training courses to individuals in search of new employment opportunities, upgrading skills to meet new and changing employment requirements, and to meet certification/recertification continuing education requirements. Occupational Extension has had a busy year; two new programs, Commercial Driver’s License and Automotive Technology were implemented. In partnership with Figure 29 - First CDL Program Graduates Craven Community College, the Commercial Driver’s License program consists of 350 hours of classroom training and on the road driving. To date, 12 students have completed the program and several of these students have obtained full-time employment with national trucking companies. The Automotive Technology Program began in the summer of 2016. To date 53 students have completed this program and 99 local service station employees renewed or received an initial certification in Automotive On-board Diagnostic (OBD) Inspection and Auto Inspection Safety.
Other highlights including: Recertified 409 Law Enforcement Officers Trained and certified 60 students in Medical Coding, Pharmacy Technician, and Phlebotomy Technician programs Started a new NCFast program, with 13 students enrolled to date Offered Effective Teacher training to 76 participants Trained 127 students is HVAC and welding workforce skills Trained 131 certified Nurse Assistants I and II with a pass rate of 90% on NNAAP exam for Nurse Assistants. 2016-2017 Annual Review 30
Collections and Distribution School Professionals working in the wastewater collections and distribution industry must be prepared to cope with the different challenges and opportunities they encounter each day. To stay abreast of the changes in processes, technology and regulations, wastewater professionals must participate annually in professional development training. Carteret Community College Corporate and Community Education partners with North Carolina American Water Works Association and North Carolina Water Environment Association (NC AWWA-WEA) to host an annual, statewide conference and provide certification training to those working in the wastewater and water works industry.
This year marked the Sixteenth Annual Collections and Distribution School, held March 13-17, 2017 on the College’s campus. The conference brought more than 400 students and instructors to the area and accounted for a more than $225,000 economic boost to the county.
Crystal Coast Fire Academy The Crystal Coast Fire Academy (CCFA) is an 18-week evening program that includes Saturday day classes and some daytime internship hours. Academy cadets participate in North Carolina Fire/Rescue certification courses including Firefighter and Hazardous Materials NC L1 Responder. Additionally, cadets will receive NIMS 100 and 200 certification. Rapid Intervention Team (RIT) concepts are included in the program’s curriculum along with other expanded firefighter topics including LP Gas firefighting. The academy concludes with cadets learning job preparatory skills and the job placement process.
The Crystal Coast Fire Academy began in March 2008 in response to the needs of local fire departments. Since its inception, more than 240 firefighters have completed the program and in the 2016 Figure 30 - Crystal Coast Fire Academy program year, 15 firefighters graduated and received North Carolina state certification. Crystal Coast Marine Training The Marine Captains Program, also known as Crystal Coast Marine Training, is a U.S. Coast Guard approved training program. The purpose of the Marine Captains Program is to provide the required training and testing to individuals applying to the U.S. Coast Guard for the Operator Unexpected Passenger Vessels (OUPV), Assistance Towing, Upgrade OUPV to Master 100 Tons, and Upgrade Master 100 Tons to Master 200 Tons mariner licenses.
Figure 31 - Marine Captains Class Fort Macon This year, the Marine Captains Program held classes for 65 individuals in the U.S. Coast Guard approved classroom 2016-2017 Annual Review 31 located in the MARTEC Building on campus and for 26 additional students onsite at the U.S. Coast Guard Station, Fort Macon.
Youth Camps Corporate and Community Education offers a series of youth camps, held during the summer months, and provides middle school students with a variety of learning opportunities centered on workforce exploration. This past summer, two camps were held: Camp 911 and Youth Entrepreneurship Camp. Camp 911 Camp 911 is an Emergency Services Camp offering hands-on experiences within the Public Safety field. Held in July 2016, Camp 911 introduced 11 middle school students ages 9-13, to careers in law Figure 32 - Summer Youth Camp enforcement, firefighting, EMS, and emergency telecommunications. The camp focused on our diverse criminal justice system, discipline, self- esteem, teamwork, drug and alcohol education, gang identification, violence prevention, firefighting, emergency medical care and many other issues facing today’s youth. Participants studied fingerprinting, crime scene investigations, evidence collection, basic first aid, CPR, fire, and safety and participate in various physical fitness exercises. They also met local fire fighters, EMTs and law enforcement officers through various field trips to the Police Station, 911 Communications Center, EMS Station, and Fire & Rescue Department. Youth Entrepreneurship Camp Sponsored by SoundBank, Floyd’s 1921 Restaurant, SCORE, W.C. Leeuwenburg, Inc., and Carteret Community College Foundation, to keep the registration fee reasonable, the week-long Youth Entrepreneurship Camp introduced 21 middle school students, including two Boy Scouts, to the possibility of entrepreneurship as a career option and the importance of entrepreneurship in our local community.
The participants spent the week brainstorming our community, its assets, weaknesses, and opportunities. They talked about existing small businesses and the potential for new businesses in our community. In groups of four or five, students identified new business opportunities based on the realities of the community. They developed a business plan for their new business and even filmed a commercial. At the end of the week, people from the community were invited to “judge” the students’ work and awards for Most Feasible Business and Best Marketing were presented on the last day. The two Boy Scouts were also awarded their Entrepreneurship Merit Badge at the end of the camp.
This was the 12th year that the camp has been held and to date 243 middle school students, including 43 Boy Scouts have participated. 2016-2017 Annual Review 32
Small Business Center The Small Business Center is a community-based provider of (1) education and training; (2) counseling; and (3) referral and information to small businesses in Carteret County. The mission of the Small Business Center at Carteret Community College is to increase the success rate and number of viable small businesses in Carteret County by providing high quality, readily accessible assistance to prospective and existing small business owners, which will lead to job creation and retention. Figure 33 - Small Business Center Workshop Highlights for this year include Counseled130 clients Offered 84 workshops with 912 participants Supported 38 new businesses in the county which resulted in 76 new jobs
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Crystal Coast Fire Academy Marine Captains Program Small Business Center Youth Camps Finance and Administrative Services Comprised of Financial Services, Human Resources, and Information Finance Technology departments, the purpose of Finance and Administrative and Services is to provide timely and accurate financial and administrative services to the College’s students, faculty, staff, and other outside Administrative parties. To manage the financial health of the institution, Finance and Services Administrative services is responsible for implementing long-range and operational financial plans to support the College’s planned development and to coordinate the annual budget. Finance and Administrative Services also provides innovative vision, planning, supervision, and evaluation for all auxiliary services. Financial Services (Business Office) The Business Office, in accordance with the guidelines set forth by the North Carolina Community College System, is responsible for coordinating and processing all business transactions that affect the financial state of departmental budgets. These transactions include payroll, purchasing, tuition payments, financial aid disbursements, accounts payable, fixed assets and shipping and receiving.
AY 2016-2017 accomplishments for the Business Office include
Accounts Payable Created an informer report that accurately identifies and properly captures the expenses billed to North Carolina State University as part of the agreement with Carteret Community College for use of the building, supplies, and maintenance. Worked with the System Office to create a more efficient procedure to address a problem with the 1099-MISC process.
Accounts Receivable Posted $3,116,946.70 in student Financial Aid Reduced Sponsorship Receivable by 53%
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Cashier Increased the amount collected from debt set off more than 15% from $31,022.13 in 2016 to $35,774.54 to date, resulting in an increase of $4,752.41.
Fixed Assets Improved accuracy and accountability and developed inventory controls procedures for technology equipment that clearly defines the role of Information Technology
and Fixed Assets. Figure 34 - The Money Ladies Created an electronic form, used by the different areas of the College, to transfer, move, or surplus a piece of equipment.
Payroll Created training documents for maintenance, custodial, and grounds employees and located in Web Advisor, to assist them in finding their leave information, W2s, and pay advises. Conducted training for Corporate and Community Education staff on the processes for completing tax and direct deposit forms.
Purchasing Created an Informer report to streamline the process of identifying the status of Purchase Orders. This report identifies which information is needed to follow-up and complete the orders by the close of the fiscal year. Restructured the process of identifying the approval status of requisitions with a timesaver Informer report. This report eliminated the need for opening each requisition to determine the approval status.
Human Resources The Human Resources Department at Carteret Community College provides state-of-the-art human resources programs, in the areas of organizational development, performance management, total compensation (pay & benefits), staffing, communications, and compliance. Human Resources is committed to supporting the goals of the College and providing all employees with excellent customer service within our areas of expertise while maintaining the highest standards of integrity, legitimacy, leadership, innovation, knowledge, efficiency, honesty, respect and confidentiality. AY 2016-2017 accomplishments for Human Resources include Onboarded new HR Director Improved the compliance and organization of paperwork flow within the office o Completed a 1-2 year backlog of scanning and filing o Re-organized personnel files grouping papers by functional relationship and in chronological order, with a central log-sheet in the front of each file 2016-2017 Annual Review 35
o Led the process of organizing and replacing essential missing employee paperwork to ensure compliance with state and federal reporting and retention requirements and substantially reduce College liability for non-compliance. Led the charge in redesigning the process for generating adjunct contracts to provide a more efficient and streamlined process by putting the components in the hands of the individuals who have the appropriate information. This change eliminates HR’s role as a “third- party provider.” Participated in the redesign of faculty credentialing paperwork to streamline the signature flow in the most efficient manner. Processed 118 New hires filling 10 full-time, 2 permanent Figure 35 - Faculty and Staff Award part-time, 85 part-time temporary positions winners Processed 1,148 employment applications Assisted with Title IX Compliance & other employee relations issues Processed 168 permanent contract renewals, legislative pay increase and annual open enrollment for health, life, and supplemental insurances.
Information Technology The purpose of Information Technology Department is to provide all faculty, staff, and students with the technology needed to accomplish their educational goals and daily business tasks. AY 2016-2017 accomplishment for Information Technology include Coordinated the new website design implementation http://www.carteret.edu Implemented a public Wi-Fi network and upgraded 5 wireless access points Presented and implemented the waterway cams (used to advertise the College on the local news station during the weather forecasts) http://www.carteret.edu/live- camera-feeds/ Figure 36 - Carteret Community College website's new look Setup a camera system in Culinary to allow the dining room to view the kitchen in real time Updated computers in 5 computer classrooms Upgraded computers for 80 faculty and staff members Setup Google Admin Service to support two new Chrome Classrooms Implemented a wireless point to point solution to get the automotive building up and running on our network without the need of buried fiber or outside service
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Carteret Community College 3505 Arendell Street Morehead City, NC 28557 Phone: 252.222.6000 Website: www.carteret.edu