Standardisation Needs for the Smart City: the Singapore Experience

Standardisation Needs for the Smart City: The Singapore Experience

[email protected] Smart Nation Platform Solutions Group

E-Government 2nd (2018) 1st (2016) Development Index - 7th IMD World Digital Competitiveness WEF Global Information Online Service Technology Report Index – 2nd

1st (2017) 1st (2017) Cities’ Readiness Smart City Index Index

1st (2017) Singapore – Technology Readiness Smart City of Index 2018

8th (2018) Government e-Payment Adoption Ranking

Ministerial Committee

Smart Nation & Digital Government Smart Nation & Group Government Technology Digital Government Office (SNDGG) (SNDGO) Agency (GovTech)

Senior Minister Minister Minister Minister Senior Minister of State TEO CHEE HEAN DR VIVIAN BALAKRISHNAN S ISWARAN CHAN CHUN SING DR JANIL PUTHUCHEARY

Chairman Member Member Member Member

Minister-in-charge of Minister-in-charge of Minister in-charge of Minister-in-charge of the Smart Nation Cybersecurity Public Service GovTech Initiative

© 2019 GovTech. All rights reserved. Do not reproduce without written permission. 5 Government Technology Agency Vision: Digital to the core, and serves with heart Mission: Engineering Digital Government, Making Lives Better

Products Services Governance

Products and Strategic National Infrastructure Agency IT Capabilities Projects Governance Cyber Security

• WOG hosting • Products and services for • Implement • CIO & technology • Sets ICT policies • Chief Information infrastructure & whole of Government Strategic National Projects officers in 60 covering whole of Security Officer for networks • Digital Services, Sensors & government agencies Government Government sector IoT, Data Science & AI, Cybersecurity, Infrastructure capabilities

Automation e-Services Efficiency Digitalization

1980s 2000s 2010s 2015 - ongoing Automation of Delivered > 90% Integrated service delivery, Transformational changes data, processes and services online breaking down agency silos with focus on the citizens systems

From To • Outsourcing • Co-sourcing • Services • Products and services • Agency centric • Citizen centric • Silo infrastructure • Platforms • Agency vendor • Agency partner • External capability • Internal capability • Enterprise IT • ICT and smart systems

DIGITAL ECONOMY DIGITAL GOVERNMENT DIGITAL READINESS FRAMEWORK BLUEPRINT BLUEPRINT

© 2019 GovTech. All rights reserved. Do not reproduce without written permission. 9 © 2019 GovTech. All rights reserved. Do not reproduce without written permission. 10 This isn't the first time we’ve gone driverless. The “Anthropological invariants in travel behavior” by Cesare first was in 1853 at the Cooper Union Foundation Marchetti, 1974 building in New York. “The UMOT Project” by Yacov Zahavi, 1979

© 2019 GovTech. All rights reserved. Do not reproduce without written permission. 11 Passive vs Active • Photographic, electro-optic radiometers, microwave; visible, infra-red, thermal imaging • Radar, lidar Location • Above ground, below ground, air, sea level, below sea Sensor level Characteristics Static vs Mobile • Stationary • Controlled, autonomous Common sensor types • Temperature, proximity, pressure, water quality, chemical, gas, infra-red, level, image, motion detection, accelerometer, gyroscope, humidity, optical

© 2019 GovTech. All rights reserved. Do not reproduce without written permission. 13 To deliver city-level data availability for industry and public by 2022, Smart Nation Platform Solutions must be able to demonstrate ability to: • Standardise, collect and aggregate IOT data at What is scale • Guarantee the data comes from authenticated business-as- and authorized sources usual? • Secure the platform end-to-end • Create immutable records • Show relevant and sustainable use cases

Application Services

Operations Support Services (OSS) Business Support Services (BSS)

Data

Processors API calls VAS, DFP ODP

Pre-processed Processed Bridges the cyber- Data Data physical world

Pre-processed Pre-processed Processed Raw data Sensors Data Data Sense- Data Decada SDX SNOC & IOT surround

• GovTech owned • Sensor & IOT • Sensor & IOT data • Sensor map • 24 x 7 monitoring • Agency owned device asset distribution Authorised • 3D model & • System helpdesk • Privately owned management and • Raw or processed Data simulation • AR/VR data acquisition • Filter for URCST • Workflow

https://sensors.gov.sg

Agency

WOG Communications

© 2019 GovTech. All rights reserved. Do not reproduce withoutSensor written Platform permission. Cloud Services External of Sensor Platform19 Operations Service Support (OSS) & Business Service Support (BSS) for the API Economy

© 2019 GovTech. All rights reserved. Do not reproduce without written permission. 20 SNSP Cloud Smart Nation Sensor Platform SNSP Cloud Service Consumers Service Creators SNSP Cloud Services SNSP Cloud Services Management Service Business Manager Manager

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©G 2019ovTe cGovTech.h Cloud G Allov erightsrnanc reserved.e on Secu Dority ,not Re sreproduceiliency, Pe rwithoutformanc writtene & Con permission.sumability 21 Potential Threats to Platform

External: Targeted by hackers for bragging rights

DEV OPS Internal: Open source malware injected during CI/CD cycle

Inform Data & Drive every every IOT Data decision Analytics process

Ensure optimal outcomes

Sensor & IOT Analytics Architecture New or All Data Enhanced Applications

Customer Transaction & Real-time Data Processing & Analytics Experience Application What is happening? Why did it happen? Data Discovery & Reporting & Exploration Analytics New Business Models Machine & Sensor Data Deep Analytics Financial Data Zone What did I Performance Enterprise Landing, learn? Content Operational Data Exploration, & What’s Risk Zone Archive Data Zone best? Image, Enterprise Data Operations, geospatial & Cognitive Warehouse & Threats & Video Data Data Mart Zone Fraud What action should I Social Data What could happen? take? Maximise Predictive Analytics Insights, Third-Party Systems Security Storage Decision & Modeling Improve IT Data Management Economics On premises, in the cloud, as-a-service

© 2019 GovTech. All rights reserved. Do not reproduce without written permission. 26 © 2019 GovTech. All rights reserved. Do not reproduce without written permission. 27 © 2019 GovTech. All rights reserved. Do not reproduce without written permission. 28 © 2019 GovTech. All rights reserved. Do not reproduce without written permission. 29 © 2019 GovTech. All rights reserved. Do not reproduce without written permission. 30 © 2019 GovTech. All rights reserved. Do not reproduce without written permission. 31 50HA district

28,000 tech jobs Context

University in a residential area

Integrated multi-modal transport (trains, buses-on-demand, AEVs, PMDs)

© 2019 GovTech. All rights reserved. Do not reproduce without written permission. 32 © 2019 GovTech. All rights reserved. Do not reproduce without written permission. 33 © 2019 GovTech. All rights reserved. Do not reproduce without written permission. 34 © 2019 GovTech. All rights reserved. Do not reproduce without written permission. 35 © 2019 GovTech. All rights reserved. Do not reproduce without written permission. 36 © 2019 GovTech. All rights reserved. Do not reproduce without written permission. 37 Showcase Singapore’s vision of Smart Nation.

Design living lab and sandbox environment; test bed for innovative use cases.

Desired Sustainability use of energy and water. Outcomes Establish a reference digital architecture for future smart districts in Singapore.

Consolidation of fragmented data into a single platform to allow for new possibilities.

Using district data for future planning and new businesses.

Shared Facilities management

Last Mile Logistics

Use Cases Parking

Autonomous electric transport

Footfall

Unified threat management

What’s Under The Hood For Smart District Open Digital Platform?

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