Annual Report 2018/2019 Content
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ANNUAL REPORT 2018/2019 CONTENT 01 CHIEF EXECUTIVE’S FOREWORD 03 HOME TEAM ACADEMY 03 THE CORE OF HTA - OUR VISION, MISSION, VALUES AND BRAND 04 ORGANISATION STRUCTURE 05 HTA’S ORGANISATIONAL DIRECTIONS 06 WE DELIVER GOOD AND EFFECTIVE LEARNING @ HTA [GEL@HTA] 12 WE STRIVE FOR A TECHNOLOGY-ENABLED AND DIGITALISED HTA [TED@HTA] 14 PARTNERS LIKE YOU STRENGTHEN US [PLUS@HTA] 18 PEOPLE AT THE HEART OF HTA 23 CORPORATE GOVERNANCE AND ACHIEVEMENTS 25 ALMANAC AND STATISTICS 27 HTA COURSES AND SEMINARS CHIEF EXECUTIVE’S FOREWORD The Home Team is providing Good and Effective Learning at HTA (HT) is operating (GEL@HTA). The HEART of HTA sees people in a volatile, as a central key success factor since people are uncertain, complex our greatest asset. As a small organisation, we and ambiguous recognise the importance of partnerships, that is, (VUCA) environment. PLUS@HTA (Partners Like U Strengthen Us). To Terrorism remains ensure sustained excellence, we strive to be future- a serious threat to ready by embracing innovative solutions and global security. systems to transform our operations. To achieve this Criminals continue to end, HTA focuses on leveraging technology and morph in their nature digitalisation as force multipliers through TED@ and tactics. Crime HTA (a Technology-Enabled and Digitalised HTA). has also evolved, and is more sophisticated and complex. Therefore, These are encapsulated within a ‘Gem’ framework, training and learning for our HT leaders and officers shown on page 5 of this report, to guide us towards has become an even more important key-enabler future-readiness and being ‘A Leading Corporate for them to discharge their duties purposefully and University in Homefront Safety and Security’. effectively, and keep Singapore safe and secure. Celebrating Our Achievements The Home Team Academy (HTA) is unique in our own way. A HTA-DNA is present in HT officers HTA has delivered sterling results in terms at the frontline. Through our foundation training of operational performance and value-add courses and modules on the HT Ethics, Values and to our customers - for the third consecutive Ethos, trainer development initiatives and leadership year, we have achieved Tier 1, the highest programmes, we aspire to add value to each of their achievable performance, for our corporate journeys in the HT. scorecard which measures our contributions to support MHA’s work to keep Singapore safe When I took on the leadership mantle at HTA on and secure. 17 September 2018, HTA’s transformation journey and enabling of the HT’s training and learning To provide GEL@HTA, we have expanded our transformation were already well underway. I am programmes in breadth and depth. Our training proud to see that the passion to push the momentum volume saw a sharp rise in the number of courses further is still burning bright in our officers, to and participants. In FY18, HTA conducted 65 runs support HT officers and HT Departments (HTD) in of programmes with 2072 participants, compared their transformation efforts. to 39 runs with 1571 participants in FY17. Solidifying the Core FY18 saw HTA’s leadership programmes in the global arena for the first time, with the launch of To ensure alignment across all levels and the International Crisis Leadership Programme in externally, we sharpened our Vision, Mission, September 2018 and the Phoenix International Values and Brand - what we intuitively call the Programme in March 2019. The International Crisis ‘Core of HTA’. The ‘Core of HTA’ defines who Leadership Programme was attended by 15 senior we are. law enforcement officials from 10 countries while the Phoenix International Programme was attended Together we recalibrated our organisational by 18 senior law enforcement officers from 12 directions into four main areas, and coined countries, both within the region and beyond. acronyms for easy recall. At the core of our business Locally, we launched the new Facilitator-in-Training HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 l 1 Course in collaboration with Civil Service College to Developing a Family of HTA-Enablers equip HT trainers with the skills and tools to engage learners more effectively. People are at the heart of what HTA does. We introduced new mechanisms to chart the To support TED@HTA, we deepened our efforts developmental pathway of each HTA officer to help to leverage technology in training and learning. him fulfil his potential at every stage of his career. Since our launch of the Home Team Simulation We also adopted a purposeful and systematic Centre in May 2018, more than 700 HT officers approach to equip our officers with the relevant have been trained using the Home Team Simulation skills to perform their roles well. System. As part of HTA’s Smart Campus plan, we will step up our conversion of HTA’s traditional Through our communications and engagement classrooms into technology-enhanced Smart efforts, we inculcated the ‘Core of HTA’ and Classrooms with specialised software and audience ‘HEART of HTA’ culture. It makes us conscious response technology. These Smart Classrooms will about how individually, we add value to others in complement HTA’s other learning platforms like the same work unit. How collectively, we add value e-learning and mobile learning applications. to other work units, wearing the one-HTA hat. How organisationally, HTA adds value to the HT through We also implemented smart infrastructure such as our core business of training and learning to keep Guaranteed Energy Saving Performance chillers HTA’s flag flying high. and retrofitting the campus with energy-efficient LED lighting. HTA was one of the first public organisations Training is the Cornerstone of awarded the BCA Green Mark Platinum (Super Low Operational Success and Future- Energy) Award, the highest rating for green building Readiness certification in Singapore. Training is a cornerstone of operational success and As a training institute, HTA is committed to the HT’s transformation efforts. Effective training will strengthening and sustaining a safety and risk contribute to successful operations, and successful awareness culture. We achieved the bizSAFE Star operations results in higher public confidence, Certification, the pinnacle certification awarded goodwill and strong support for the HT. by the Workplace Safety and Health Council to organisations that ensure the utmost safety, HTA will continue to work closely in a tripartite security and health of its employees, as well as the partnership with the HTDs and HT officers. We will Occupational Health and Safety Assessment Series continue to leverage science and technology to 18001 certification. create smart digital learning spaces for our officers. We will also enhance our leadership programmes We stepped up our engagement efforts to build and continue to equip HT officers with strategic better and stronger networks so that the HT can and transformative cross-cutting skills to meet the gain access to deeper expertise and contacts to operating environment of the future. do our work better. We are in the process of setting up an Advisory Panel, which comprises local and We are committed to co-creating a better future- international eminent personalities, from both the ready HTA, TOGETHER as a family of HTA- professional and academia fields. Their mentorship Enablers. We will strive to continue this ongoing will provide valuable support to steer HTA to our journey as the Corporate University of the Home next stage of transformation, to bring us a step Team - Empowering Learning & Growth. Enabling a closer towards achieving our Vision. United & Successful Home Team. 2 l HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 HOME TEAM ACADEMY HTA develops HT leaders, trainers and officers to The capabilities of HTA are inextricably tied to the excel and drive transformation as One HT, to keep competency and commitment of each and every Singapore safe and secure. HTA officer. We invest in leadership and professional development of our people - both in HTA and the HTA is committed to continuous innovation and HT, to equip and empower them with the relevant improvement for organisational excellence. We skills to meet future challenges. benchmark against other established training institutions locally and internationally, leverage HTA strives to be recognised for organisational our networks to gain access to resources and deep excellence, future-readiness and global leadership expertise in the area of safety and security, and as ‘A Leading Corporate University in Homefront harness technology as a force multiplier. Safety and Security’. THE CORE OF HTA - OUR VISION, MISSION, VALUES AND BRAND HTA sharpened its Vision, Mission, Values and Brand in October 2018. Holistically this is referred to as the ‘Core of HTA’. HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 l 3 ORGANISATION STRUCTURE L to R: Mr Robert Chia (Senior Assistant Director, Centre for Learning Systems), Mr Brian Lin Zhiyong (Deputy Director, Training Safety & Audit Branch), Ms Kittybond Koo (Director, Centre for Foundation Training & Heritage), Mr Winston Wong Sung-En (Director, Centre for Planning, Technology & Communications), Mr Teo Tze Fang [Deputy Chief Executive (Training & Development)], Mr Clarence Yeo (Chief Executive), Mr Loy Chye Meng [Deputy Chief Executive (Adminstration)], Mr Soh Kee Hean [Senior Director (Technology Development)], Ms Tay Lu Ling (Director, Centre for Corporate Services), Mr Raymond Chong (Director, Home Team Centre for Leadership), Mr Ricky Eu [Deputy Director (Cross Cutting Skills), Centre