ANNUAL REPORT 2018/2019 CONTENT
01 CHIEF EXECUTIVE’S FOREWORD
03 THE CORE OF HTA - OUR VISION, MISSION, VALUES AND BRAND
04 ORGANISATION STRUCTURE
05 HTA’S ORGANISATIONAL DIRECTIONS
06 WE DELIVER GOOD AND EFFECTIVE LEARNING @ HTA [GEL@HTA]
12 WE STRIVE FOR A TECHNOLOGY-ENABLED AND DIGITALISED HTA [TED@HTA]
14 PARTNERS LIKE YOU STRENGTHEN US [PLUS@HTA]
18 PEOPLE AT THE HEART OF HTA
23 CORPORATE GOVERNANCE AND ACHIEVEMENTS
25 ALMANAC AND STATISTICS
27 HTA COURSES AND SEMINARS CHIEF EXECUTIVE’S FOREWORD
The Home Team is providing Good and Effective Learning at HTA (HT) is operating (GEL@HTA). The HEART of HTA sees people in a volatile, as a central key success factor since people are uncertain, complex our greatest asset. As a small organisation, we and ambiguous recognise the importance of partnerships, that is, (VUCA) environment. PLUS@HTA (Partners Like U Strengthen Us). To Terrorism remains ensure sustained excellence, we strive to be future- a serious threat to ready by embracing innovative solutions and global security. systems to transform our operations. To achieve this Criminals continue to end, HTA focuses on leveraging technology and morph in their nature digitalisation as force multipliers through TED@ and tactics. Crime HTA (a Technology-Enabled and Digitalised HTA). has also evolved, and is more sophisticated and complex. Therefore, These are encapsulated within a ‘Gem’ framework, training and learning for our HT leaders and officers shown on page 5 of this report, to guide us towards has become an even more important key-enabler future-readiness and being ‘A Leading Corporate for them to discharge their duties purposefully and University in Homefront Safety and Security’. effectively, and keep Singapore safe and secure. Celebrating Our Achievements The Home Team Academy (HTA) is unique in our own way. A HTA-DNA is present in HT officers HTA has delivered sterling results in terms at the frontline. Through our foundation training of operational performance and value-add courses and modules on the HT Ethics, Values and to our customers - for the third consecutive Ethos, trainer development initiatives and leadership year, we have achieved Tier 1, the highest programmes, we aspire to add value to each of their achievable performance, for our corporate journeys in the HT. scorecard which measures our contributions to support MHA’s work to keep Singapore safe When I took on the leadership mantle at HTA on and secure. 17 September 2018, HTA’s transformation journey and enabling of the HT’s training and learning To provide GEL@HTA, we have expanded our transformation were already well underway. I am programmes in breadth and depth. Our training proud to see that the passion to push the momentum volume saw a sharp rise in the number of courses further is still burning bright in our officers, to and participants. In FY18, HTA conducted 65 runs support HT officers and HT Departments (HTD) in of programmes with 2072 participants, compared their transformation efforts. to 39 runs with 1571 participants in FY17.
Solidifying the Core FY18 saw HTA’s leadership programmes in the global arena for the first time, with the launch of To ensure alignment across all levels and the International Crisis Leadership Programme in externally, we sharpened our Vision, Mission, September 2018 and the Phoenix International Values and Brand - what we intuitively call the Programme in March 2019. The International Crisis ‘Core of HTA’. The ‘Core of HTA’ defines who Leadership Programme was attended by 15 senior we are. law enforcement officials from 10 countries while the Phoenix International Programme was attended Together we recalibrated our organisational by 18 senior law enforcement officers from 12 directions into four main areas, and coined countries, both within the region and beyond. acronyms for easy recall. At the core of our business Locally, we launched the new Facilitator-in-Training
HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 l 1 Course in collaboration with Civil Service College to Developing a Family of HTA-Enablers equip HT trainers with the skills and tools to engage learners more effectively. People are at the heart of what HTA does. We introduced new mechanisms to chart the To support TED@HTA, we deepened our efforts developmental pathway of each HTA officer to help to leverage technology in training and learning. him fulfil his potential at every stage of his career. Since our launch of the Home Team Simulation We also adopted a purposeful and systematic Centre in May 2018, more than 700 HT officers approach to equip our officers with the relevant have been trained using the Home Team Simulation skills to perform their roles well. System. As part of HTA’s Smart Campus plan, we will step up our conversion of HTA’s traditional Through our communications and engagement classrooms into technology-enhanced Smart efforts, we inculcated the ‘Core of HTA’ and Classrooms with specialised software and audience ‘HEART of HTA’ culture. It makes us conscious response technology. These Smart Classrooms will about how individually, we add value to others in complement HTA’s other learning platforms like the same work unit. How collectively, we add value e-learning and mobile learning applications. to other work units, wearing the one-HTA hat. How organisationally, HTA adds value to the HT through We also implemented smart infrastructure such as our core business of training and learning to keep Guaranteed Energy Saving Performance chillers HTA’s flag flying high. and retrofitting the campus with energy-efficient LED lighting. HTA was one of the first public organisations Training is the Cornerstone of awarded the BCA Green Mark Platinum (Super Low Operational Success and Future- Energy) Award, the highest rating for green building Readiness certification in Singapore. Training is a cornerstone of operational success and As a training institute, HTA is committed to the HT’s transformation efforts. Effective training will strengthening and sustaining a safety and risk contribute to successful operations, and successful awareness culture. We achieved the bizSAFE Star operations results in higher public confidence, Certification, the pinnacle certification awarded goodwill and strong support for the HT. by the Workplace Safety and Health Council to organisations that ensure the utmost safety, HTA will continue to work closely in a tripartite security and health of its employees, as well as the partnership with the HTDs and HT officers. We will Occupational Health and Safety Assessment Series continue to leverage science and technology to 18001 certification. create smart digital learning spaces for our officers. We will also enhance our leadership programmes We stepped up our engagement efforts to build and continue to equip HT officers with strategic better and stronger networks so that the HT can and transformative cross-cutting skills to meet the gain access to deeper expertise and contacts to operating environment of the future. do our work better. We are in the process of setting up an Advisory Panel, which comprises local and We are committed to co-creating a better future- international eminent personalities, from both the ready HTA, TOGETHER as a family of HTA- professional and academia fields. Their mentorship Enablers. We will strive to continue this ongoing will provide valuable support to steer HTA to our journey as the Corporate University of the Home next stage of transformation, to bring us a step Team - Empowering Learning & Growth. Enabling a closer towards achieving our Vision. United & Successful Home Team.
2 l HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 HOME TEAM ACADEMY
HTA develops HT leaders, trainers and officers to The capabilities of HTA are inextricably tied to the excel and drive transformation as One HT, to keep competency and commitment of each and every Singapore safe and secure. HTA officer. We invest in leadership and professional development of our people - both in HTA and the HTA is committed to continuous innovation and HT, to equip and empower them with the relevant improvement for organisational excellence. We skills to meet future challenges. benchmark against other established training institutions locally and internationally, leverage HTA strives to be recognised for organisational our networks to gain access to resources and deep excellence, future-readiness and global leadership expertise in the area of safety and security, and as ‘A Leading Corporate University in Homefront harness technology as a force multiplier. Safety and Security’.
THE CORE OF HTA - OUR VISION, MISSION, VALUES AND BRAND
HTA sharpened its Vision, Mission, Values and Brand in October 2018. Holistically this is referred to as the ‘Core of HTA’.
HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 l 3 ORGANISATION STRUCTURE
L to R: Mr Robert Chia (Senior Assistant Director, Centre for Learning Systems), Mr Brian Lin Zhiyong (Deputy Director, Training Safety & Audit Branch), Ms Kittybond Koo (Director, Centre for Foundation Training & Heritage), Mr Winston Wong Sung-En (Director, Centre for Planning, Technology & Communications), Mr Teo Tze Fang [Deputy Chief Executive (Training & Development)], Mr Clarence Yeo (Chief Executive), Mr Loy Chye Meng [Deputy Chief Executive (Adminstration)], Mr Soh Kee Hean [Senior Director (Technology Development)], Ms Tay Lu Ling (Director, Centre for Corporate Services), Mr Raymond Chong (Director, Home Team Centre for Leadership), Mr Ricky Eu [Deputy Director (Cross Cutting Skills), Centre for HT Skills Transformation], Mr Poon Ngee (Deputy Director, Home Team Simulation System, Centre for HT Skills Transformation)
* HTSCI - Home Team School of Criminal Investigation; TRACOM - Police Training Command HTA’s Organisation Structure as at 1 September 2019
4 l HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 HTA’S ORGANISATIONAL DIRECTIONS
To support the core of HTA, we have sharpened the way trainers teach, the way learners learn, and our four organisational directions. Our four enhance the overall T&L for the HT. We also want to organisational directions are Training and Leaning build and sustain a team of people who are well- (T&L), Technology and Digitalisation, People and taken care of, engaged, treated as valued partners, Partnerships. respected professionals and technology-enabled to be future-ready. Through partnerships within the HT, As the Corporate University of the HT, HTA aims and externally with local and foreign counterparts, to provide good and effective learning for HT we want to build networks and relationships. Such officers through our T&L initiatives. By leveraging partnerships will in turn strengthen HTA. technology and digitalisation, we want to transform
HTA’s Transformation Framework
HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 l 5 WE DELIVER GOOD AND EFFECTIVE GEL @ HTA LEARNING @ HTA [GEL@HTA]
To achieve GEL@HTA, HTA focuses on enabling learning systems such as leveraging technology to promote more active learning and enhancing trainer focus by helping HT trainers upskill through continuous learning opportunities. We also empower a learning-centric approach by working closely with course participants and the HTDs to ensure a conducive learning environment.
Taking Our Programmes International HTA extended the reach of our leadership programmes by going international in Financial Year (FY) 2018. We launched two inaugural international programmes that saw senior-level participants and esteemed speakers from around the world come together to partake in the programmes. It started a platform for senior law enforcement officers to plug into an international practitioners’ network to learn and share, and if and when the need arises, to work together.
HTA-US Federal Law Enforcement Training Centers International Programme on Crisis Leadership
HTA, in collaboration with the US Federal Law Enforcement Training Centers (FLETC), successfully held its inaugural International Programme on Crisis Leadership in September 2018. The programme focused on crisis leadership in terror attacks that resulted in mass casualties. Fifteen senior law enforcement officials from 10 countries also learnt about emerging trends and best practices in crisis management, through the sharing by six international speakers, group discussions, and viewing of ‘live’ footage from incidents.
6 l HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 Inaugural Phoenix International Programme
HTA conducted its first Phoenix International Programme in March 2019. Eighteen senior law enforcement officers from 12 countries came together to network, exchange knowledge, and discuss managing current and emerging security threats and challenges at the programme.
The participants heard from nine expert speakers from Singapore and overseas on a range of security and enforcement topics. The speakers, including Mr Juan Zarate, former Deputy Assistant to US President and Deputy National Security Advisor for Combating Terrorism, Dr Sidney Jones, Director of the Institute for Policy Analysis of Conflict, and Lord Jonathan Evans, former Director General of the British Security Service, MI5, shared fascinating anecdotes and key insights from their line of work.
Accrediting Our Courses and Programmes HTA is working with the Singapore University of Social Sciences (SUSS) to accredit basic training conducted by the HTDs. HT officers who attend selected HT courses will receive credit units that can be counted towards a degree with SUSS. HTA’s partnership with SUSS will allow us to harness SUSS’ expertise to level up training materials through this accreditation process and facilitate HT officers’ academic upgrading aspirations.
Delivering High-Quality Leadership Programmes HTA will continue to focus on developing top-quality leadership programmes as leaders are key in driving HT transformation and ensuring that HT officers are operationally trained and professionally equipped.
Phoenix Programme
HTA successfully ran the Phoenix Programme, the apex programme in the suite of the HT leadership development programmes, from March to April 2019. Organised in partnership with INSEAD Business School, the revamped Phoenix Programme was holistically modified from a four-module course spread out over a year, to a continuous five-week course for this third run.
The key topics that 26 senior leaders from across the HTDs were engaged with included personal and leadership effectiveness, policy and governance, contemporary safety and security issues, and gearing an organisation up for the future.
HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 l 7 The HT leaders also engaged in dialogues with Political Office Holders including former Deputy Prime Minister (DPM) Mr Teo Chee Hean, current DPM Mr Heng Swee Keat, and Minister for Trade and Industry Mr Chan Chun Sing, as well as former and current public service leaders. The leaders gained insights from senior leaders both within and outside the HT, discussing issues affecting Singapore as a nation, and the role the HT plays in ensuring the nation’s bright future.
The participants also visited public and private organisations in the People’s Republic of China during a week-long study trip.
Home Team Senior Command and Staff Course The seven-week course held from August to October 2018, was designed to spur participants from the HT, Prime Minister’s Office, Ministry of Finance and the Attorney-General’s Chambers to think deeper about issues and challenges in the current operating environment through a variety of modules.
The course allowed them to engage and exchange ideas with academics from the Lee Kuan Yew School of Public Policy, INSEAD Business School and public service leaders on topics such as leadership and organisational development; contemporary and emerging security issues; and public policy and governance.
Apart from the HT’s Senior Management and Heads of HTDs, Permanent Secretary for Foreign Affairs Mr Chee Wee Kiong and Permanent Secretary for Social and Family Development and Permanent Secretary for Home Affairs Development Mr Chew Hock Yong also shared personal leadership perspectives and insights with the participants.
8 l HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 The course participants also took a study trip to Sydney, Australia to engage HT counterparts and visit some of their operational facilities, such as the City of Sydney Fire Station and Long Bay Correctional Complex.
Delivering Foundation and Civilian Milestone Training to the HT
Home Team Foundation Course (HTFC)
HTA started running the HTFC since April 2018. Into its 12th run, it is a two-week residential course at HTA that serves as the foundational milestone programme for all new-entrant senior HT officers.
With the objective of building a ‘One Home Team’ mindset and strengthening the HT culture through fostering camaraderie, the HTFC brings together a truly unique experience for participants and organisers alike.
Highlights include learning journeys to the various HTDs’ frontline operations and heritage galleries, and a team mission- based exercise, named ‘Exercise Home One Team Operations’. Participants have a hands-on experience in this exercise, handling and responding to the typical scenarios encountered by frontline HT officers on a daily basis.
Step-In and Step-Up Programmes Run by HTA HTA took over the running of the Civilian Milestone Programmes from the Human Resources Division, Ministry of Home Affairs (MHA). The Step-In (for officers in the first three years of their careers in the HT) and Step-Up (for officers who are at Grade 11) Programmes were delivered with external expertise and with support from the Training and Competency Development Division, MHA.
The programmes aimed to help HT civilian officers to be good staff officers, who can take ownership to improve themselves, cope with change, collaborate well in teams and build relationships through networking.
HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 l 9 Upskilling and Recognising HT Trainers
Launch of the Facilitator-in-Training (FiT) Course
Behind every successful course or programme is a team of trainers. Therefore, trainers’ development is critical to the HT’s T&L transformation efforts. As part of HTA’s commitment to upskill adjunct trainers, the FiT course was designed in collaboration with the Civil Service College.
It equips trainers with contemporary adult learning principles, facilitation skills for peer learning and collaboration tools to engage adult learners more effectively.
HT Training Excellence Award Ceremony Training the trainers and motivating them to apply what they have learnt is imperative in supporting HT Transformation. Fourteen awards were given out at the HT Training Excellence Award, to recognise HT trainers who had excelled in their efforts to upskill themselves and deliver better training for HT officers.
ASP Edwin Neo, Specialist Trainer, Immigration & Checkpoints Authority (ICA) Training Command won the ‘Home Team Trainer of the Year’, while Mr Oh Pin Hong, Senior Assistant Director Training Development, from the Centre for Protective Security Studies, Institute of Safety and Security Studies, won the award for Adjunct Trainer. The ‘Home Team Training Unit of the Year’ was the TOPSIS team, from the Centre for Protective Security Studies, Institute of Safety and Security Studies.
Sharing Best Practices Through Communities of Practice
Inaugural Public Service Learning and Development Community of Practice Session
HTA hosted 15 public sector agencies at a Public Service Learning and Development Community of Practice session in August 2018.
Course participants went on a tour of the Smart Classroom and the Home Team Simulation Centre. They also had a chance to learn more about HTA’s strategies in developing our HT Trainers and our use of smart learning technologies through sharing and hands-on sessions.
10 l HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 Communities of Practice on Vehicle Search, E-Learning and Curriculum Design HTA organised several communities of practice sessions for HT trainers to share and exchange best practices in the areas of vehicle search, e-learning and curriculum design. The trainers discussed and shared tips with one another, and went through practical sessions such as understanding how a systematic vehicle search is carried out. This platform provides great benefits in terms of shared informal learning among HT trainers, inspiration from fellow trainers, and practical, relevant and easily applicable learning.
Joint Training Sessions with Partner Agencies
Oral History Interview Workshop HTA partnered the National Archives of Singapore (NAS) to hold the ninth run of the HTA-NAS Oral History Workshop in August 2018. The preservation of our history and heritage is essential for building our organisation DNA, with the increasing use of oral history collections for the purpose of inculcating HT Ethos, Values, and Ethics in our officers.
The workshop was conducted by Dr Lye Soo Choon, a Senior Oral History Specialist from NAS, who shared with the participants on a range of topics from planning an oral history project; interview techniques; guidelines for writing synopses and transcripts; to the use of oral history interviews. HTA also shared with participants on the use of audio and video recording equipment.
Sharing Strategic Insights on Safety and Security
Home Team Journal HTA works with researchers, MHA and practitioners from the HTDs to publish the annual Home Team journal that provides insights on safety and security matters. In Issue No. 8, we shared an interview with Permanent Secretary (Home Affairs), Mr Pang Kin Keong, who shared his thoughts on leadership in the HT. Other highlights included topics on terrorism, drugs and crime, fake news, crisis communications and leveraging technology to enhance human performance in firefighting.
HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 l 11 WE STRIVE FOR A TECHNOLOGY-ENABLED TED @ HTA AND DIGITALISED HTA [TED@HTA] By leveraging technology and digitalisation, we transform the way trainers teach, the way learners learn, and enhance the overall T&L for the HT.
Launch of the Home Team Simulation Centre (HTSC)
Mr K Shanmugam, Minister for Home Affairs and Minister for Law, launched the HTSC during HTA’s WPS 2018. The HTSC is a mock command centre that utilises the Home Team Simulation System (HTS2) to simulate emergency and crisis scenarios using 3D representations of actual scenarios. Through these simulations, HT commanders are able to refine their response to actual incidents and emergencies.
The HTS2 is dynamic and can introduce new elements to make exercises realistic and unpredictable. These include variables like explosions and protestors, evolving based on commanders’ decisions. New scenarios can be added to prepare HT commanders for new and evolving emergencies and security threats.
HTA was invited to present on the system and HTA’s experience at the MilSim Asia 2019 Conference. The conference included military training industry participants from across Southeast Asia.
12 l HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 Smart Campus Initiatives WE STRIVE FOR A TECHNOLOGY-ENABLED HTA had also worked on improving our smart digital learning AND DIGITALISED HTA [TED@HTA] spaces to provide a seamless, immersive and realistic teaching and learning user experience. Since the launch of the HT Learning Management System (HTLMS), a HT-wide e-learning portal in 2016, it has been rolled out to nearly 69,000 officers in the HT. HTA is working with the HTDs to jointly develop version 2.0 of HTLMS which will incorporate new features such as mobility and analytics capabilities. Other upcoming initiatives include the HT Mobile Learning App that will enable HT officers to learn on the go and further development of our Smart Classrooms to provide configurable furnishing and collaborative digital learning experiences.
HTA had also been collaborating with the Science and Technology Group, MHA on a robot surveillance system to enhance our usage of smart security and safety features. The robot we are trialing will be able to capture and send security footage to our main security system and conduct security patrols and perimeter surveillance. In terms of providing smart infrastructure, HTA has scaled up our wireless network infrastructure with high-speed, high-density data and video streaming capabilities.
HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 l 13 PARTNERS LIKE YOU STRENGTHEN US PLUS @ HTA [PLUS@HTA]
HTA re-strategised its partnership and engagement efforts in FY2018. Through partnerships within the HT, and externally with local and foreign counterparts, we seek to strengthen networks and relationships. Such partnerships enable us to gain access to resources and deep expertise in the area of homefront safety and security, to build up the competencies of our officers and the capabilities of the HT. Collaborating with International Counterparts
Working Trip to US Federal Law Enforcement Training Centres (FLETC) led by CE HTA
CE HTA led a delegation for an introductory meeting with the FLETC core leadership team headed by Director FLETC Mr Thomas J. Walters. They discussed a wide range of issues relating to T&L, as well as the challenges both organisations face. Director Walters expressed his firm commitment to continue with FLETC’s partnership with HTA.
During the visit, the HTA delegation was given a comprehensive briefing of FLETC’s full suite of facilities, training, research, operations, leadership development and curriculum design. The delegation also visited the training academies of the Transportation Security Administration Customs and Border Protection, and Immigration and Customs Enforcement within FLETC.
Joint Seminars and Exhibitions With Partners
Inaugural Joint Exhibition with HTDs at HTA’s Workplan Seminar
HTA held a HT-wide T&L exhibition for the first time at its annual WPS. The WPS 2018 was attended by officers from the HT and HTA’s strategic partners.
In addition to the launch of the HTSC, HTA also showcased how Virtual Reality and Augmented Reality can aid investigation training and shared on the trial of the Training-on-the-Go (TANGO) system that allows any location to be turned into a classroom, increasing frontline officers’ training flexibility. The WPS also showcased the significant progress made by the HTDs in improving their T&L capabilities.
14 l HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 Collaborating with International Counterparts
Inaugural HT Training Technology Seminar
HTA organised the HT Training Technology Seminar with ST Engineering Electronics (STEE), which is HTA’s partner under the Ministry of Home Affairs-Strategic Partnership for Innovation (MHA-SPI). Trends and developments in training technology, and how such technology is applied to enhance training and learning were showcased.
HT officers from the training and technology communities and operational units attended the seminar to learn more about simulation technology for T&L. Some of the highlights included the benefits that simulation technology could offer, such as creating scenarios that may not be easily re-enacted in real life; flexibility to modify and ease of repetition of scenarios; and ease of recording and playback for learning and analytics purposes.
Bringing in Experts to Share Knowledge and Expertise
Leadership Group Gatherings on Strategic Topics of Interest
HTA has organised successful Leadership Group Gatherings and partnered with renowned speakers to tap on their expertise for knowledge sharing. Professor Bernard Haykel, Director of Institute for Transregional Study of the Contemporary Middle East and concurrent Director of Program in Near Eastern Studies at Princeton University, spoke on the politics and culture of the contemporary Middle East. His sharing of his research and insights was a breath of fresh air for participants at the seminar.
Professor Olivier Roy, Scientific Advisor, Middle East Directions Programme, European University Institute, spoke on the topic of political Islam and religious extremism.
HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 l 15 Collaborating with International Counterparts
Distinguished Visiting Fellowship Programme HTA had invited Dr Sidney Jones, Founder and Director of the Institute for Policy Analysis of Conflict in Jakarta, as a Distinguished Visiting Fellow, to share her expertise on the threat of terrorism in Southeast Asia. Dr Jones gave an overview of the various pro-Islamic State of Iraq and Syriah (ISIS) and anti-ISIS groups in Indonesia. She also shared interesting research findings that shed light on some potential threats to look out for in the region.
HT Lectures on Safety and Security
HTA organised a Home Team Lecture featuring DCP Dato’ Ayob Khan Mydin Pitchay, Principal Assistant Director, Counter- Terrorism Division, Royal Malaysia Police’s (RMP’s) Special Branch and Lord Jonathan Evans, former Director General of the British Security Service, MI5. Both speakers shared their counter- terrorism insights with about 100 participants from across the HT.
DCP Dato’ Ayob shared an overview of the RMP’s counter- terrorism efforts including intelligence collection to detect and disrupt plots, tight border security management and countering terrorist financing.
Lord Evans elaborated on the role of intelligence in managing security threats such as combining the use of human intelligence with both traditional and digital surveillance.
4th Brunei Darussalam-Singapore Joint Training Annual Exchange Programme
The Brunei Darussalam Prime Minister’s Office, the Ministry of Home Affairs Brunei Darussalam and the Singapore Ministry of Home Affairs joint training annual exchange programme brought 18 senior officers together to further enhance cooperation and networking between our law enforcement agencies.
The officers spent two weeks together, first in Brunei Darussalam and then in Singapore, sharing knowledge and experience in combating terrorism and transnational crimes, and law enforcement issues. They were trained in leadership skills and law enforcement matters, and undertook working visits to relevant agencies in both countries to learn first-hand from the law enforcement units.
16 l HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 HTA hosted other strategic partners and law enforcement counterparts who were keen to collaborate with us and/or learn from some of our initiatives and best practices.
COLLABORATING WITH INTERNATIONAL COUNTERPARTS
Country / Head of Delegation & Agency Institution
Knowledge Transfer on the Use of Simulation Technology in Training and Learning
Hong Kong Police Force Hong Kong
Mr Harold O’Connell, Director Capacity Building and Training, INTERPOL Global and Ms Anita Hazenberg, Director Innovation Centre, Complex for INTERPOL Global Complex for Innovation Innovation
Mr Serge Muyters, Chief of Antwerp Police Belgium
Sharing of Best Practices in Training and Learning
Mr Darren Cruzan, Assistant Director for Training Operations, United States National Capital Region, United States Federal Law Enforcement of America Training Centers
Mr Michael Outram, Commissioner, Australian Border Force Australia
Mr John Wagner, Deputy Executive Assistant Commissioner, United States US Customs and Border Protection of America
Mr Zuhairie Bin Abu Bakar, Chief Senior Assistant Commissioner, Malaysia Malaysian Anti-Corruption Academy
Participants from the Terrorism, Intelligence & Homeland Security Course organised International by the S. Rajaratnam School of International Studies
Mr Yann Le Goff, French Regional Police Attaché France
Mr Ahmad Mohammed Alshehhi, Secretary-General, Dubai United Arab Emirates Military Human Resources Committee
Mr Jaeha Kim, Senior Prosecutor/Professor, South Korea The Institute of Justice of the Republic of Korea
Superintendent Jin Yong Yun, Director of the Center for Future South Korea Capacity Development, Police Training Institute, South Korea
HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 l 17 HEART OF HTA PEOPLE AT THE HEART OF HTA
At HTA, we build and sustain a team of people who are well-taken care of, engaged, treated as valued partners, respected professionals, and technology-enabled to be future-ready. We ensure that our officers are developed to the fullest to achieve the Core of HTA.
HTA staff were engaged and participated in various activities to build camarederie and forge ahead as a stronger family of HTA-Enablers.
18 l HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 Holistic Well-Being
Implemented Blue Sky Fridays to allow staff to Implemented Birthday-Off for staff to enjoy a day organise their own team-bonding activities and off within their birthday month leave the office earlier on the last Friday of every month
Annual HTA Family Day at the Singapore Science Annual Health Screening held at HTA Centre
HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 l 19 Engaged Officers
CE’s Town Hall to encourage two-way conversation CE’s Appreciation Lunch hosted by CE to thank all between staff and HTA’s senior management staff for their effort and hard work
Team-bonding activities organised for staff by HTA’s Launch of Workplace for Trainers to engage our Human Resources Branch and the Staff Welfare HT trainers as well as build a stronger sense of Committee identity and belonging for them
20 l HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 A Valued Partner
Recognised HTA staff with National Day Awards Recognised HTA staff with MHA Star Service Awards
Recognised HTA staff with Minister for Home Affairs HTA officers and projects recognised at the Home Operational Excellence Award Team Innovation Awards
CE’s and Director’s Pat-on-the-Back awards that recognise deserving HTA staff
HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 l 21 Respected Professionals
Conducted Executive Coaching Programme
Organised Courses on Professional Skills including robotic process automation, and writing and presentation skills
Technology-Enabled Workforce
Trials for Training on the Go (TANGO) system with HT School of Criminal Investigation and HT Behavioural Sciences Centre
Preparations to launch Visitor Management System to facilitate the registration and monitoring of visitors to HTA
Plans to launch Email Filing System to facilitate better knowledge management at HTA
22 l HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 CORPORATE GOVERNANCE AND ACHIEVEMENTS
HTA achieved Tier 1 in its Key Performance Indicators scorecard, for the third year running. This was achieved with the collective effort of the HTA Centres and their strong working relationship with their partners. Along with good corporate governance, HTA also placed great emphasis on structured training safety programmes and green efforts, which led to awards and certifications for HTA.
Promoting Training Safety at HTA
HTA plays a key role in ensuring training safety in the HT and is sanctioned by MHA to perform system improvement audits on high risk training activities across the HTDs.
For the past years, assessment of medical coverage had focused on whether there are enough medics or doctors deployed during a particular physical training activity. Since November 2018, HTA has improved on our audit process by also assessing the competency of the medical team in reacting to a medical situation, in addition to checking on the adequacy of the coverage. This has made our audit process more comprehensive and effective.
HTA has also implemented uniforms for staff from our Training Safety and Audit Branch to portray a more professional image and promote training safety consciousness among the HT trainers and trainees in HTA.
HTA’s Safety Education Programme HTA kept up with its annual Safety Education Programme, reflecting our continued commitment to deliver Workplace Safety and Health (WSH) excellence through our risk management capabilities and implementing WSH management systems.
The programme comprised four safety-related talks held over a month, specially tailored for the HT training and safety community. Professionals from the fields of fire safety, meteorology and sports science were invited to share their knowledge and expertise during the programme.
HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 l 23 Heat Injury Education Package
HTA collaborated with the HT Medical Services Division (HTMSD) to design a heat injury education package for all HT trainers. The package aimed to educate the HT trainers on the types and symptoms of heat injuries, preventive measures and the correct course of action in case of heat injuries. The education package was conducted via HTLMS between the months of June to August 2018 and was supplemented with an online quiz. More than 950 trainers from SPF, SPS, ICA, CNB and SCDF participated in the education package.
BCA Green Mark Platinum (Super Low Energy) Award Achieved the bizSAFE Star Certification
HTA received the pinnacle certification awarded by the WSH council to organisations that ensure the utmost safety, security and health of its employees. Besides safety, HTA was also assessed on its ability to manage security risks posed by terror threats.
HTA was awarded the BCA Green Mark Platinum (Super Low Energy) award - the highest rating for green building certification in Singapore. HTA was one Good Occupational Health and Safety of the first public service organisations to Assessment Annual Audit Results receive this award since its introduction in September 2018. HTA has done well in the annual Occupational Health and Safety Assessment Series surveillance audit with no reports of HTA’s green efforts that met the non-conformity. The auditors certified that HTA has established, requirements included the installation implemented and maintained an effective organisational health of energy saving chillers, solar panels and safety management system. The number of fire drills, safety and retrofitting the campus with energy- audits and lockdown exercises also increased from four in efficient LED lighting. FY2017 to nine in FY2018.
24 l HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 ALMANAC AND STATISTICS
RECIPIENT OF PUBLIC SERVICE RECIPIENT OF MINISTER FOR NATIONAL DAY AWARD HOME AFFAIRS NATIONAL DAY AWARD Commendation Medal Individual Award Lim Kwo Yin Darius Muhammad Adib Bin Sidek Long Service Medal Yeo Fei Wan Mabel
RECIPIENTS OF LONG SERVICE AWARDS 40 Years 35 Years 30 Years 25 Years Yeo Gek Leong Saliman Bin Abdul Yeo Fei Wan Chua Ban Joo Clarence Rahman Mabel 20 Years 15 Years 10 Years 5 Years Norhisham Bin Lim Chee Yeong Chai Xiau Ting Tung Kwai Jie Mohamed Jumahin Brian Whistine Crystal Ricky Eu Kok Muhammad Adib Poon Ngee Keong Bin Sidek Mohd Faizal Bin Tan Mui Hiang Selamat Ong Eng Chye How Say Chin William
HOME TEAM TRAINING EXCELLENCE AWARD WINNERS Trainer of the Year (Full-time) Trainer of the Year (Adjunct) Edwin Neo Boon Wee, Oh Pin Hong, Immigration & Checkpoints Authority Centre for Protective Security Home Team Training Unit of the Year TOPSIS Core Group - TOPSIS Advanced Tell-Tale Indicator Course, TOPSIS Basic Course for ICA
Team members: Roslinda Binte Ahmad, Mohamad Shahril Aman Bin Abu Khalid, Tan Peng Chuang, Teh Jinshun, Tamilarasan S/O Pichaikannu, Ng Kie Cheow, Leo Pitchay, Rahul Abdullah Nur Fadhillah Binte Mohd Gani, Sivakumar S/O D Packrisamy
HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 l 25 HOME TEAM TRAINING EXCELLENCE AWARD WINNERS (MERIT) Home Team Trainer of the Year Trainer of the Year (Adjunct) - Merit Award Bobo Tan Cheng Choo Leow Yan Ling Singapore Civil Defence Force Singapore Prison Service Patrick Ong Pei Wen Theepan Prakash S/O Ravintheran Immigration & Checkpoints Authority Singapore Prison Service Jocelyn Chua Bao Ling Hisham Sulaiman Ministry of Home Affairs Central Narcotics Bureau
HOME TEAM TRAINING UNIT OF THE YEAR – MERIT AWARD Command and Staff Training Singapore Prison Training Immigration & Checkpoints Centre, Civil Defence Academy, Institute Authority TOPSIS Working Singapore Civil Defence Force Group
Team members: Team members: Team members: Cheng Yaw Joo, David Leong Teng Song Guan, Wong Mei Lim Hui Kwan, Phua Chiew Hua, Kian Kiong, Ong Jun Hao, Teo Fen Joyce, Felicia Chee, Joann Ng Ka Shan, Tong Yong How, Mei Tin, Alan Ho Kok Loon, Chen Lifen, Rohaizat Bin Roslan Poh Yew Pin, Ang Yujie, Amir Alvin Hu Zhixiu Bin Md Shariff, Koh Chek Keng, Menaga D/O Subramaniam, Tan Tuck Yih, Arvinder Singh, Roslinda Binte Ahmad, Mohamad Shahril Aman Bin Abu Khalid, Nur Fadhillah Binte Mohd Gani, Rahul Abdullah
HOME TEAM TRAINING EXCELLENCE AWARD WINNERS (SPECIAL COMMENDATION) Home Team Trainer of the Year - Special Commendation Award SI Norainni Binte Mohammed Zaini, Singapore Police Force Home Team Training Unit of the Year - Special Commendation Award J Division Training Branch, Singapore Police Force
Team members: Gabriel Chen Guan Liang, Loh Boon Siong, Lim Meng Jye, Othman Bin Ahmad, Ng Yan Cheoing Joseph, Muhammad Faiz Bin Matnawi, Md Tajudin Bin Jamaludin, Seah Yong Qiang, Muhd Nabeel bin Kasmon, Wong Kin Seong
26 l HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 HTA COURSES AND SEMINARS
Runs:65 P:2,072 20 LEGEND 18 LEADERSHIP
HOME TEAM SKILLS Runs:39 16 P:1,517 WHOLE-OF-GOVERNMENT 14 INTERNATIONAL
Runs:28 12 P:1,217 10 HTSCSC - Home Team Senior Command and Staff Course 8 HTALP - Home Team Advanced Leadership Programme 6 P - Participants 4
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0 FY16 FY17 FY18
FY18 NEW INITIATIVES FY17 NEW INITIATIVES FY16 NEW INITIATIVES
International Programme on Understanding Crisis Crisis Leadership Crisis Leadership Management Course Open Seminar Phoenix International HTALP - inclusion of Race and HT Induction Programme Programme Religion Module Leadership HT Simulation System Phoenix Programme Instructor Course Group Gathering HTSCSC - inclusive of INSEAD HT Simulation System Terrorism Workshop Operator Course Leadership Module HTALP - inclusion of INSEAD Cross-Cutting Skills HT Foundation Course in Data Analytics Leadership Module Specialist Certificate in Learning Civilian Milestone Programmes and Instructional Science Seminar for (SPECTRA) HTSCSC Alumni
HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 l 27 HTA COURSES AND SEMINARS IN FY2018 No. of No. Programme Runs 1 Brunei-Singapore Joint Training Annual Exchange Programme 1 2 Civilian Milestone Programme - ‘Step-In’ 3 3 Civilian Milestone Programme - ‘Step-Up’ 1 4 Oral History Interview Workshop 1 5 Data Analytics Basic Principles and Applications 9 6 Case Study Writing Workshop 1 Upgrading Professionally - Through Specialist Certificate in Adult Learning 7 5 and Education (UP-SCALE) Programme (Formerly known as SPECTRA) 8 Facilitator-in-Training Course 8 9 Home Team Advanced Leadership Programme 3 10 Home Team Foundation Course 8 11 Home Team Leadership Programme 4 12 HT Lecture Series 2 13 Home Team Senior Command and Staff Course 1 14 Home Team Simulation System Builder Course 1 15 Home Team Simulation System Instructor Course 2 16 HTA Safety Education Programme 2 17 International Programme on Crisis Leadership 1 18 Leadership Group Gathering 6 19 Phoenix International Programme 1 20 Phoenix Programme 1 21 Small Group Gathering - Uyghur problem in China 1 22 Terrorism Workshop 2 23 Understanding Crisis Management Course 1
28 l HOME TEAM ACADEMY ANNUAL REPORT 2018/2019 18068 MHA Home Team Logo FA.pdf 1 22/11/18 5:08 PM
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