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Reviewer's Guide Version 2 REVIEWER’S GUIDE June 29, 1999 Dynamic desktop management for your ever changing network Printed in the United States of America. Copyright Ó 1999 Progressive Strategies, Inc. New York. Prepared for Novell. Progressive Strategies offers no warranty either expressed or implied on the information contained herein and shall be held harmless for errors resulting from its use. Novell is distributing this document and offers no warranty either expressed or implied on the information contained herein and shall be held harmless for errors resulting from its use. All products are trademarks of their respective owners. First Publication: June 1999 Produced by: Pamela Vesilind; Senior Market Analyst William F. Jetter; Product Analyst Craig Norris; Senior Editor Reviewers Guide ZENworks 2 Table of Contents ABOUT THIS REVIEWER’S GUIDE ................................................................................................................1 INTRODUCTION ................................................................................................................................................2 WELCOME TO THE EXPENSIVE WORLD OF DESKTOP MANAGEMENT......................................................................2 DIRECTORY-ENABLED ADMINISTRATION .............................................................................................................2 THE DIGITAL PERSONA........................................................................................................................................2 DIRECTORY-ENABLED + DIGITAL PERSONA .........................................................................................................3 REDUCING ADMINISTRATIVE COSTS WITH ZENWORKS2.......................................................................................3 ANTI-VIRUS PROTECTION....................................................................................................................................4 YEAR 2000 .........................................................................................................................................................4 THE ZENWORKS STARTER PACK IN NETWARE 5 AND NETWARE 4.2....................................................................5 FEATURES AND BENEFITS .............................................................................................................................6 APPLICATION MANAGEMENT...............................................................................................................................6 WORKSTATION MANAGEMENT ............................................................................................................................9 REMOTE MANAGEMENT ....................................................................................................................................12 ANTI-VIRUS PROTECTION..................................................................................................................................13 YEAR 2000 VERIFICATION.................................................................................................................................14 SUMMARY OF WHAT’S NEW IN ZENWORKS 2......................................................................................................15 Application Management..............................................................................................................................15 Workstation Management.............................................................................................................................15 Remote Management....................................................................................................................................15 Anti-Virus Protection ...................................................................................................................................15 Year 2000 Verification .................................................................................................................................15 PRODUCT ARCHITECTURE OVERVIEW ...................................................................................................16 RECOMMENDED TEST SETUP .....................................................................................................................18 HARDWARE AND SOFTWARE REQUIREMENTS.....................................................................................................18 MODIFYING NWADMIN.....................................................................................................................................18 INSTALL ZENWORKS 2..................................................................................................................................20 INSTALL SOFTWARE METERING ...............................................................................................................22 INSTALL GMT’S CHECK 2000 .......................................................................................................................23 INSTALL NETWORK ASSOCIATES VIRUSSCAN.......................................................................................24 HANDS-ON EXERCISES..................................................................................................................................25 REGISTER YOUR WORKSTATION........................................................................................................................25 CREATE A WINDOWS NT WORKSTATION POLICY PACKAGE ...............................................................................28 APPLICATION MANAGEMENT ....................................................................................................................29 PUSH AN APPLICATION TO A DESKTOP CLIENT, USING CRITERIA-BASED DISTRIBUTION..........................................29 HEAL AN APPLICATION ......................................................................................................................................32 PERFORM SOFTWARE LICENSE METERING ON THE NETWORK................................................................................33 GENERATE PRE-DEFINED ZENWORKS REPORTS.................................................................................................34 WORKSTATION MANAGEMENT .................................................................................................................35 HOW TO SET A USER’S CUSTOM POLICIES AND PROFILES......................................................................................35 HOW TO SET USER AND COMPUTER EXTENSIBLE POLICIES ...................................................................................37 UPDATE A CLIENT CONFIGURATION REMOTELY...................................................................................................38 PROTECT THE USER’S DESKTOP ..........................................................................................................................39 TAKE INVENTORY OF A DESKTOP SYSTEM AND CREATE A REPORT........................................................................40 INSTALL A PRINTER DRIVER ...............................................................................................................................42 REMOTE MANAGEMENT ..............................................................................................................................44 DEMONSTRATE HOW THE HELP DESK UTILITY CAN GATHER USER INFORMATION .................................................44 REMOTELY TAKE CONTROL OF A WINDOWS NT WORKSTATION...........................................................................45 PERFORM DIAGNOSTICS ON THE WORKSTATION ..................................................................................................46 PERFORM FILE TRANSFER..................................................................................................................................46 PERFORM REMOTE EXECUTE .............................................................................................................................46 ANTI-VIRUS PROTECTION............................................................................................................................47 SCAN YOUR DESKTOPS FOR VIRUSES ..................................................................................................................47 YEAR 2000 VERIFICATION............................................................................................................................49 RUN THE CHECK 2000 PROGRAM ON A CLIENT ...................................................................................................49 Reviewers Guide ZENworks 2 About this Reviewer’s Guide This Reviewer’s Guide was created to introduce ZENworks 2, the next generation of Novell’s award-winning desktop management software. This version of ZENworks builds on the stability and flexibility of ZENworks 1.1 and introduces some exciting new features, including DMI-compliant hardware and software inventory, criteria-based software delivery, lights-out software distribution, and enhanced remote control functionality. The reader will be introduced to the outstanding features and functions of ZENworks 2, with descriptions of how these activities are performed and how they can address some of the most pressing administrative challenges companies face today. The last section of this Reviewer’s Guide will take the reader step-by-step through installing ZENworks 2 and performing many of the product’s functions.
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