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Muni Clipper.Pdf USING CLIPPERSM ON MUNI How to Use Your Clipper Card on Muni Step-By-Step Guide Step 1: When entering a vehicle or fare gate, locate SM the Clipper card reader. For the cable cars, the conductors have hand held card readers that will verify that you have a Named for the clipper ships whose monthly pass on your card.* speed revolutionized travel from the Step 2: Tag your card by East Coast to Gold Rush Era California, holding it to the Clipper logo the Clipper card gives you quick access on the reader, making sure to hold the card flat. to all major forms of Bay Area transit with one easy-to-use card. Step 3: Wait for the beep and green light. Lift the card and continue on to your seat or enter through the fare gate. Contact Us: *If you ordered your pass online (including with Autoload) or over the phone, be sure your pass is on your card and active before using Need help getting started with Clipper? your card on a cable car. Get in touch with us. CLIPPER Phone: 877.878.8883 ON MUNI Fax: 925.686.8221 TTY/TDD: 711 or 800.735.2929 (and type Clipper) Web: clippercard.com Email: [email protected] Mail: P.O. Box 318 Concord, CA 94522-0318 MUNI BART AC TRANSIT CALTRAIN GOLDEN GATE TRANSIT AND FERRY About Clipper all Muni vehicles for one month. At this time, only with you when transferring to another Muni vehicle customers with either a monthly pass or Fast Pass (also or another transit system. You must tag your card Clipper is an all-in-one transit card valid on BART within the city of San Francisco) on their each time you transfer so that the card reader can now accepted on Muni, BART, Clipper cards can use Clipper to ride the cable cars. confirm the transfer period is still in effect. AC Transit, Caltrain, and Golden Adult 10-ride Ticket Book: The 10-ride ticket book on If you pay your Muni fare with cash on your Clipper Gate Transit and Ferry. You can your Clipper card works just like a booklet of 10 paper card, you will receive a discount when transferring add a variety of passes and cash tickets. Clipper will subtract each “ticket” from your to Golden Gate Transit and Ferry. If you transfer value to customize your card to balance of 10. from Golden Gate Transit and Ferry to Muni you will your own transit needs. Clipper is receive a discount on your Muni fare when paying available for adult, senior, youth Cash Value: Cash value on your Clipper card with cash on your Clipper card. and RTC customers. works just like cash on Muni. Load cash value onto your Clipper card, and the fare for each trip When you transfer from BART to Muni using an will be deducted from your balance. Clipper will adult Clipper card, you will receive a discount on Getting Clipper and automatically calculate any applicable discounts for your Muni cash fare. These discounts do not apply Adding Value riders using senior, youth or RTC cards. Cash value on to customers using a Muni monthly pass or 10-ride your Clipper card can be used on any participating book on their cards. There are a lot of ways to get a Clipper card and add transit system. value to your card, including visiting clippercard.com IMPORTANT: Customers using cash value or a 10-ride or one of our retailers, like Walgreens. Employee Transit Benefits book as fare payment cannot use their Clipper card Seniors (65+) and youth (5 to 17 years) will receive a on the cable cars at this time. Clipper works with several transit benefit programs. Clipper card after submitting proper age verification Whether you receive paper vouchers or commuter and upon completion of a card application. Persons debit cards, or you redeem your transit benefits with disabilities may apply for a Regional Transit Transfers online, you can use your benefits to add value to Connection (RTC) Clipper ID Card. For a complete your Clipper card. To find out if your transit benefit When using cash value or a 10-ride book on list of places you can get or apply for a Clipper program works with Clipper and how to apply your your Clipper card to pay your fare, Clipper will card or add value to it, visit clippercard.com or call benefits to a Clipper card, go toclippercard.com/ automatically apply any appropriate discounts or 877.878.8883. transitbenefits. transfers, so you do not need to take a paper transfer Types of Value Caring for Your Card To ride Muni with Clipper, you can add a monthly Avoid Damage: Don’t punch a hole in your card, pass, adult 10-ride ticket book and cash to bend it or alter it in any way. Doing so can damage your Clipper card. You can set up Autoload to your card. automatically load monthly passes or 10-ride books Lost or Stolen Cards: Lost or stolen cards that when they expire or cash value when your balance are registered can be replaced and balances is low. restored for a fee. To register your card, contact Monthly Passes: Monthly passes offer the same the Clipper Customer Service Center by visiting benefits as the paper versions: unlimited rides on clippercard.com or calling 877.878.8883. CLIPPERSM YOUTH AND SENIOR FOR OFFICE USE Only CARD APPLICATION CSN __________________________ Date_______________________ For eligible youths and seniors to order CSR __________________________ Ref.# _______________________ a free card TM Eligibility: The minimum age for youths is 5 years old, and the minimum age for seniors is 65 years old. If you are eligible, your Clipper card will automatically discount your fare. You will only be able to add discounted passes or ticket/ride books to your card if you are eligible to use them. Transit agency personnel may request that customers show proof of eligibility when using a youth or senior Clipper card. Transit agency personnel reserve the right to confiscate a card that is used fraudulently. STEP 1: CARDHOLDER CONTACT INFORMATION First Name ___________________________________________________ Middle Initial _____ Last Name _________________________________________ Mailing Address _________________________________________ Apt. # _____ City __________________________________ State ____ Zip __________ Day Phone ( _____ ) _____________________________________ Alternate Phone ( _____ ) __________________________________________________ Email ______________________________________________________________________________________________________________________________ Security question (select one): c Mother’s Maiden Name ______________________________________________________ c City of Birth __________________________________________________________________ STEP 2: ORDER CLIPPER CARD STEP 2: ORDER A CLIPPER CARD What type of card would you like to order? c Youth c Senior STEP 3: CERTIFICATION OF ELIGIBILITY Date of Birth (MM/DD/YYYY): _______________________________ Please check the document you are using to certify your eligibility: c Birth Certificate c Passport c Alien Registration/Permanent c State-Issued Driver’s License c SF City ID Card Resident Card c State-Issued Identification Card c Matricula Consular/Consular Identification Card Please write the identification number of your eligibility document and indicate from what agency it was issued: Number__________________________________________________ Issued by_______________________________________________________________ STEP 4: SIGNATURE By signing, I attest that the information on this application is true and correct. Signature _________________________________________________________________________________ Date _____________________________ To be signed by a parent or guardian if applicant is a minor. STEP 5: CREATE ONLINE ACCOUNT (OPTIONAL) Do you want to create an online account? c Yes c No If yes, your login will be the email address you provided above. Please provide a temporary password (please print a minimum of 8 characters): __________________________________________________ Be sure to change this to a permanent password once you receive your card in the mail. Please note: AC Transit requires all youth customers to have a personalized youth Clipper card with a photo issued by AC Transit in order to purchase an AC Transit youth monthly discount pass. Discounts on cash fares will be honored for youth Clipper cards obtained from other transit agencies. AC Transit and VTA require senior customers to have a personalized Regional Transit Connection (RTC) Discount Card in order to purchase a discounted pass. For more information about the RTC Card, visit transit.511.org. AGENCY USE ONLY Intake Date: __________________________________ Transit Agency: ________________________________________________________________ Transit Agency Employee Name: ________________________________________________________________________________________________ 05/10.
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