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Opsmanual.Pdf FOREWORD PHHL was formed on 15th October 1985 with the prime aim to provide helicopter support services for the oil sector. Additionally, it was also mandated to connect inaccessible and remote areas of North East, Andaman Nicobar and Lakshadweep Islands and to promote Heli - Tourism. It is imperative that employees are provided with adequate training, guidance and specific instructions to comply with the Operational Policy of the Company in an efficient manner. PHHL is committed to provide passenger services with utmost safety, customer satisfaction and punctuality. We aim to achieve this task with optimum helicopter utilization by efficient, friendly and a highly motivated professional work force. Operational Manual is a comprehensive document prepared by the Department of Operations with Air. Cmde. (Retd) Alok Kumar , General Manager (Operations), at the helm of affairs. It has been compiled in accordance with the provisions of regulatory requirements as laid down vide Civil Aviation Requirements , Section 8, Air Craft Operations, Series O, Part IV Issue I dated 17 Jan 2011. (R. K TYAGI) CHAIRMAN & MANAGING DIRECTOR 15th February 2012 Government of India Office of the Director General of Civil Aviation Technical Centre, Opposite Safdarjung Airport New Delhi-110003 F. No. AV.14015/01/1993-AT-l Dated 19.01.2012 To M/s. Pawan Hans Helicopters Limited, Safdarjung Airport, New Delhi Subject-Approval of Operations Manual Sir, The Operations Manual submitted by your organization has been vetted by concerned Directorates of this office and the same has been found in order. You are advised to keep the manual updated w.r.t. changing rules & regulations and relevant documents. This is for your information in the matter. Yours faithfully, (Ved Prakash) Deputy Director Air Transport -for Director General of Civil Aviation Page No 1 / 6 DATE OF SEP 2011 RE-ISSUE PAWANHANS HELICOPTERS LTD Ammendment OPERATIONS MANUAL No INSTRUCTION TO THE USER Ammendment Date INSTRUCTION TO THE USER To, It is the responsibility of everyone in the company to be aware of the provisions of the Operations Manual and use them in day-to-day Operations. Suggestions for improving the contents and creating a better outline for PHHL operations are requested just as your compliance with the Manual is expected. If you have any questions on the Manual after reading the contents, please check with the General Manager of the respective region or DGM (OPS) CO. This copy of the Manual is for use as member of the Pawan Hans. Its contents are confidential and should not be revealed to any unauthorized person. A signed acknowledgment will be kept on record. -Sd - GENERAL MANAGER (OPS) CO Page No 2 / 6 DATE OF SEP 2011 RE-ISSUE PAWANHANS HELICOPTERS LTD Ammendment OPERATIONS MANUAL No INSTRUCTION TO THE USER Ammendment Date ACKNOWLEDGEMENT I have received the Operations Manual and underline to study and comply with the provisions therein. NAME: SIGNATURE: DATE: ACKNOWLEDGEMENT I have received the Operations Manual and undertake to study and comply with the provisions therein. NAME: SIGNATURE: DATE: Page No 3 / 6 DATE OF SEP 2011 RE-ISSUE PAWANHANS HELICOPTERS LTD Ammendment OPERATIONS MANUAL No INSTRUCTION TO THE USER Ammendment Date COPY NO HOLDER 1 MASTER COPY 2 TO 5 DGCA, HEADQUARTERS, NEW DELHI 6 DAS, NEW DELHI 7 DAS, MUMBAI 8 CHAIRMAN & MANAGING DIRECTOR 9 GENERAL MANAGER (OPS) CO 9A ED 9B GM ENGINEERING 9C GM FLIGHT SAFETY 10 GENERAL MANAGER, WR 11 GENERAL MANAGER, NR 12 DY GENERAL MANAGER (OPS), WR 13 DY GENERAL MANAGER (OPS), NR 14 DY GENERAL MANAGER (AS), WR 15 DY GENERAL MANAGER (AS), NR 16 DY GENERAL MANAGER (TRAINING), NR 17 DY GENERAL MANAGER (TRAINING), WR 18 DY GENERAL MANAGER (ENGG/QC), WR 19 DY GENERAL MANAGER (ENGG/QC), NR 20 TRAINING SCHOOL 21 LIBRARY, WR 22 LIBRARY, NR 23-103 ALL HELICOPTERS ON NSOP, BASES AND HELICOPTERS ON O & M 104-120 SPARE COPIES AT CO 121-130 SPARE COPIES AT WR 131-140 SPARE COPIES AT NR Page No 4 / 6 DATE OF SEP 2011 RE-ISSUE PAWANHANS HELICOPTERS LTD Ammendment OPERATIONS MANUAL No INSTRUCTION TO THE USER Ammendment Date Intentionally Left Blank Page No 5 / 6 DATE OF SEP 2011 RE-ISSUE PAWANHANS HELICOPTERS LTD Ammendment OPERATIONS MANUAL No INSTRUCTION TO THE USER Ammendment Date AMENDMENT AMENDMENT No DATE INSERTED NO DATE INSERTED BY (Sign& On BY (Sign & On Name) Name) Page No 6 / 6 DATE OF SEP 2011 RE-ISSUE PAWANHANS HELICOPTERS LTD Ammendment OPERATIONS MANUAL No INSTRUCTION TO THE USER Ammendment Date Intentionally Left Blank Page No 1 / 26 DATE OF SEP 2011 RE-ISSUE PAWANHANS HELICOPTERS LTD Ammendment OPERATIONS MANUAL No INDEX Ammendment Date CHAPTER SUBJECT NO 0 ADMINSTRATION AND CONTROL OF OPERATION MANUAL 1 RESPONSIBILTY OF OPERATIONS PERSONNEL 2 FLIGHT & DUTY TIME LIMITATION (FDTL) FLIGHT CREW MEMBER 3 NAVIGATION EQUIPMENT TO BE CARRIED 4 CIRCUMSTANCES FOR MAINTAINING LISTENING WATCH 5 MINIMUM FLIGHT ALTITUDE 6 HELIPORT/ HELIPAD / AIRPORT OPERATING MINIMA 7 REFUELING WITH PASSENGERS ON BOARD/ROTORS RUNNING 8 GROUND HANDLING 9 ACTION BY PILOTS-IN-COMMAND OBSERVING AN ACCIDENT 10 FLIGHT CREW FOR EACH TYPE OF OPERATION AND SUCCESSION OF COMMAND 11 COMPUTATION OF FUEL AND OIL 12 USE OF OXYGEN 13 MASS AND BALANCE 14 DE-ICING AND ANTI –ICING OPERATIONS 15 MULTI SECTOR LOG CARDS 16 STANDARD OPERATING PROCEDURES 17 USE OF CHECK LISTS 18 DEPARTURE CONTINGENCY PROCEDURES AND NOISE ABATEMENT 19 MAINTENANCE OF ALTITUDE AWARNESS 20 CLARIFICATION AND ACCEPTANCE OF ATC CLEARANCE 21 DEPARTURE AND APPROACH BRIEFING. Page No 2 / 26 DATE OF SEP 2011 RE-ISSUE PAWANHANS HELICOPTERS LTD Ammendment OPERATIONS MANUAL No INDEX Ammendment Date 22 ROUTE AND DESTINATION FAMILIARIZATION 23 COMMENCEMENT AND CONTINUATION OF INSTRUMENT APPROACH 24 CONDUCT OF PRECISION AND NON-PRECISION APPROACHES 25 ALLOCATION OF CREW DUTIES 26 INTERCEPTION OF CIVIL AIRCRAFT 27 ACCIDENT PREVENTATION AND FLIGHT SAFETY PROGRAMMES 28 CARRIAGE OF DANGEROUS GOODS 29 SECURITY INSTRUCTIONS AND GUIDANCE 30 SEARCH PROCEDURE 31 RULES OF THE AIR 32 OFF-SHORE OPERATION 33 HELIPADS AND LANDING AREA REQUIREMENTS 34 MOUNTAIN AND HIGH ALTITUDE FLYING 35 AERIAL PHOTOGRAPHY / FILMING/ POWER LINE PETROLLING 36 SEARCH AND RESCUE (SAR) 37 ABNORMAL AND EMERGENCY PROCEDURES 38 AIRCRAFT OPERATING INFORMATION & LIMITATIONS 39 CHECK LIST, FLYING PROCEDURE & STANDARD OPERATING PROCEDURES Page No 3 / 26 DATE OF SEP 2011 RE-ISSUE PAWANHANS HELICOPTERS LTD Ammendment OPERATIONS MANUAL No INDEX Ammendment Date PARA WISE INDEX Para Description 0.1 Introduction 0.2 Requirement of an Operations Manual 0.3 Manuals For PHHL Operations 0.4 Volume I 0.5 Volume II Training Manual 0.6 Volume III Flight Safety Manual 0.7 Supplementary Documents 0.8 Availability 0.9 Authority 0.10 Pilots Emergency Authority 0.11 Controls of Operation Manual 0.12 Amendments 0.13 Definitions 0.13.1 Air Operators Certificate 0.13.2 Aircraft Operating Manual 0.13.3 Alternative heliport 0.13.4 Approach and landing – phase helicopters 0.13.5 Cabin crew member 0.13.6 Category A rotorcraft 0.13.7 Commercial air transport Operation 0.13.8 Congested area 0.13.9 Crewmember 0.13.10 Decision Altitude (DA) Decision height (DH) 0.13.11 Defined point after take-off 0.13.12 Defined point before landing. 0.13.13 Elevate heliport Page No 4 / 26 DATE OF SEP 2011 RE-ISSUE PAWANHANS HELICOPTERS LTD Ammendment OPERATIONS MANUAL No INDEX Ammendment Date 0.13.14 En-route phase 0.13.15 Final approach and take-off (FATO) 0.13.16 Flight Duty Period 0.13.17 Flight Time 0.13.18 General Aviation Operation 0.13.19 Helideck 0.13.20 Heliport 0.13.21 Heliport operating minima 0.13.22 Human Factor Principles 0.13.23 Human Performance 0.13.24 Instrument Metrological Condition (IMC) 0.13.25 Landing Decision Point (LDP) 0.13.26 Minimum Descent Point (MDA) 0.13.27 Obstacles Clearance Altitude (OCA) or Obstacles Clearance Height (OCH) 0.13.28 Operational control 0.13.29 Operational Flight Plan 0.13.30 Operational Manual 0.13.31 Operator 0.13.32 Performance Class I helicopters 0.13.33 Performance Class II helicopters 0.13.34 Performance Class III helicopters 0.13.35 Psychoactive Substances. 0.13.36 Required Navigation Performance (RNP) 0.13.37 Rest Period 0.13.38 Runway Visual Range 0.13.39 Safe Forced Landing 0.13.40 Take off and Initial Climb Phase 0.13.41 Take-off Decision Point (TDP) Page No 5 / 26 DATE OF SEP 2011 RE-ISSUE PAWANHANS HELICOPTERS LTD Ammendment OPERATIONS MANUAL No INDEX Ammendment Date 0.13.42 Visual Metrological Condition 0.13.43 Vtoss Organization, Duties and Responsibilities 1.1 Introduction 1.1.1 Objective 1.1.2 Knowledge 1.1.3 Nominated Post Holders 1.1.4 Area and Bases of Operations 1.1.5 Northern Region 1.1.6 Western Region 1.1.7 Category and Class of Aircraft 1.2 Organization Structure 1.2.1 Responsibilities and Duties of Operational Management Personnel 1.2.2. Function of Chairman & Managing Director 1.2.3 Function of GM (Operations) CO 1.2.4 Function of Dy. General Manager (Operations) CO 1.2.5 Function of General Manager Region 1.2.6 Function of Dy. General Manager (Ops) Region 1.2.7 Function of Dy. General Manager (Co-coordinator) WR 1.2.8 Deputy General Manager (Air-Safety) 1.2.9 Dy. General Manager (Trg) Regional Training Manager 1.2.10 Function of Examiner 1.2.11 Base Manager 1.2.12 Operational Staff Responsibilities 1.2.13 Pre-Flight Duties 1.2.14 Post Flight Duties 1.3 Pilot in Command 1.3.1 Position in the Organization Page No 6 / 26 DATE OF SEP 2011 RE-ISSUE PAWANHANS HELICOPTERS LTD Ammendment OPERATIONS MANUAL No INDEX Ammendment Date 1.3.2 Designated Command 1.3.3 Pilot in Command 1.3.4 Authority of Pilot-in-Command
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