Homeless Survival Guide

2019 Homeless Survival Guide

A first port of call for anyone who is homeless or at risk of becoming homeless in South Yorkshire. Contents

Sheffield Helplines...... 9 Council...... 11 Accommodation...... 12 Supported Housing...... 12 Housing Charities...... 13 Young People...... 14 Women Only...... 16 Men Only...... 17 Day Centres...... 18 Sleeping Rough...... 21 Extreme Weather...... 21 Food...... 22 Refugees & Asylum Seekers...... 32 Women’s Support...... 35 Health...... 38 Emergency...... 38 Non-Emergency...... 39 Dental...... 39 Domestic Abuse ...... 40 Mental Health...... 41 Addiction...... 43 Employment And Training ...... 47 Toilets...... 49 Libraries...... 50 Charity Shops...... 52 1 Seasonal...... 54 Animal Welfare...... 55 Advice...... 55

Barnsley Helplines...... 57 Council...... 57 Accommodation...... 58 Barnsley Homeless Alliance...... 58 Young People...... 59 Day Centres...... 60 Sleeping Rough...... 61 Food...... 61 Refugees & Asylum Seekers...... 65 Women’s Support...... 68 Health...... 69 Doctors...... 69 Family Planning and Emergency Contraception. 71 Dental...... 71 Mental Health...... 72 Addiction...... 76 Toilets...... 78 Libraries...... 79 Charity Shops...... 80 Advice...... 81 2 Contents

Doncaster Helplines...... 83 Accommodation...... 85 Supported Housing...... 85 Young People...... 88 Domestic Abuse...... 89 Food...... 90 Refugees & Asylum Seekers...... 93 Women’s Support...... 94 Women’s Support...... 95 Health...... 96 Accident & Emergency...... 96 Non - Emergency...... 96 Family Planning And Emergency Contraception. 97 Mental Health...... 97 Dental...... 97 Addiction...... 98 Seasonal...... 101 Libraries...... 101 Charity Shops...... 102 Employment And Training ...... 108 Animal Welfare...... 111

3 Rotherham Accommodation...... 113 Council...... 113 Supported Housing...... 114 Young People...... 115 Women Only...... 117 Men Only...... 117 Domestic Abuse...... 117 Day Centres...... 118 Food...... 119 Refugees & Asylum Seekers...... 121 Women’s Support...... 123 Health...... 126 Accident And Emergency...... 126 Non - Emergency...... 126 Dental...... 127 Family Planning And Emergency Contraception.128 Mental Health...... 130 Toilets...... 132 Libraries...... 134 Seasonal...... 136 Charity Shops...... 136 Advice...... 141 Employment And Training ...... 142 Animal Welfare...... 142

4 Contents

Extra Drug Misuse Harm Reduction...... 143 Injecting...... 143 Overdose...... 144 Naloxone...... 144

Introduction

This Survival Guide is designed as a first port of call for anyone who is homeless or at risk of becoming homeless in South Yorkshire. It provides information on finding accommodation, food, health, other support and amenities in the Sheffield, Barnsley, Doncaster and Rotherham areas. We have tried to create a comprehensive guide to all homeless services available in the area and give you contact details to get the support you need.

The guide includes many types of organisation, some of which you can attend as a drop-in without an appointment, some require an appointment and some you may only access with a referral from an agency such as Citizens’ Advice or health care professionals. If you have questions regarding any of the services, then use the contact details provided in this guide to seek answers and advice. If you contact a service in this guide and they are unable to help you in the first instance, then it is likely that they will re-direct you to somewhere that can.

5 Introduction

The information in this Survival Guide was correct at the time of writing, however it can become out of date quickly.

We intend to counter this by updating and amending the guide, when resources become available in the future, therefore please contact us with feedback and inconsistencies.

This should be for the attention of:

South Yorkshire Community Foundation Riverside Works, Jessops Riverside 800 Brightside Lane Sheffield S9 2RX

Tel: 0114 242 4857

E-mail: [email protected]

6 Finding Somewhere to Live

You can use the accommodation sections of the Survival Guide to find services to help with your housing and accommodation needs. Whether you need to find somewhere to shelter from the cold as a rough sleeper, find somewhere to live short or long-term, move to a more suitable home or get advice to resolve housing disputes; you can find the people to contact here.

The aim of these organisations is to prevent homelessness and support independent living in a safe and supportive environment.

To be accepted by many of the organisations below you must be referred to them by an agency. The Citizens’ Advice service and many other local agencies and healthcare professionals will support you in getting referred to accommodation and food sources.

Homeless Legislation

Homelessness is defined in legislation under ‘Part 7 of the Housing Act 1996’. It includes people with nowhere that it is reasonable for them to live and people who are threatened with losing their home within 56 days. The Council has several duties to both prevent homelessness occurring and provide advice and assistance to people who are homeless. The Homelessness Reduction Act 2017 says that The Council has:

7 A duty to help people to secure accommodation 56 days before they are at risk of losing their current home. (Including anyone who has been served with a valid section 21 of the Housing Act 1988 notice that the landlord requires possession);

A duty to help people for 56 days following homelessness occurring;

The duty to provide advisory services and should cater for different groups who are at more risk of homelessness;

To carry out assessments for all eligible applicants and agree personal plans to help them to secure accommodation;

The need to take reasonable steps to prevent homelessness for all eligible applicants.

If people do not co-operate or refuse an offer of accommodation from the Council to relieve homelessness the main homelessness duty will not apply. If an applicant does not take reasonable steps agreed in their plan, this can also end the duty.

See the ‘Council’ sections of this Guide for the contact details of housing departments in your area of South Yorkshire.

8 Sheffield Helplines

Domestic Abuse Sheffield Domestic Abuse Coordination Team (DACT) First stop for advice, information and sources of support; all ages and genders. Monday to Friday 08:00 - 20:00 and Saturday 09:00 – 17:00, not open bank holidays. Call: 0808 808 2241

Sheffield Domestic Abuse Outreach Service Monday to Friday 08:00 - 18:00 only. Call: 0114 241 2749

Sheffield Domestic Abuse Housing Support Monday to Friday 08:00 - 18:00 only. Call: 0114 270 6999

Emotional / Mental Health

Rape Support Sheffield Mental Health 24/7 Call: 0300 111 0777 Call: 0808 801 0440

Samaritans Call: 0114 276 7277

9 Sheffield Helplines

Addiction Talk to Frank drugs national helpline If you’re having trouble finding the right sort of help, call the Talk to Frank drugs helpline to talk through your options. Call: 0300 123 6600

Sheffield Drug and Alchohol Coordination Team (DACT) Drugs helpline only. Sheffield DACT is a strategic team responsible for commissioning drug and alcohol treatment services in Sheffield. Call: 0114 272 1481

Sheffield Drug and Alchohol Coordination Team (DACT) Alcohol helpline only. Sheffield DACT is a strategic team responsible for commissioning drug and alcohol treatment services in Sheffield. Call: 0114 226 3000

Emergency Non-emergency Non-emergency Services Health Police

Call: 999 Call: 111 Call: 101

10 Sheffield

Council

Sheffield City Council - Housing Solutions 0114 273 6306 / 0800 731 1689 Provides advice, help and support for anyone who is homeless, could become homeless in the near future, or has a housing problem which they need help to resolve. If they can’t resolve your housing issue immediately your case will be referred to one of the casework teams so that further work can be done. Sheffield City Council commission housing related support services for homeless and vulnerable people in Sheffield. This includes the provision of supported accommodation in hostels and dispersed temporary addresses as well as support for people living in their own tenancies. The overriding aim of the services is to prevent homelessness and to resettle people after a period of homelessness. Access to these services is through the Council’s Housing Support Pathway.

Sheffield Local Assistance Scheme 0114 273 4567 This service provides independence grants to support independent living and Sheffield Crisis Grants to help Sheffield residents in crisis situations with an identified need that cannot be met from another source. Only available to Sheffield residents who have insufficient income to meet their needs and/or aged 16 and over.

11 Sheffield

Accommodation Supported Housing Impact Living Wilfred Drive, Darnall, Sheffield, S9 3WA 0114 243 1850 This service helps young single homeless people aged 16- 30, who are at risk or vulnerable, with support needs. They can accept couples and no local connection is required.

Roundabout Hostel 13-17 St Barnabas Road, Sheffield, S2 4TF 0114 258 9829 This hostel provides safe accommodation for nineteen single young people, aged 16-21 on an emergency and medium stay basis. All their bedrooms are single and en- suite with modern and comfortable furniture. Breakfast is also provided for residents and there are shared facilities available to cook throughout the day. The hostel offers residents multiple opportunities to learn life skills to help increase their independence. Access to these services is through the Council’s Housing Support Pathway.

Salvation Army 126 Charter Row, Sheffield, S1 4HR 0114 272 5158 This project supports single male homeless people aged 18+ including older people and people with special needs. Access to these services is through the Council’s Housing Support Pathway. 12 Sheffield Accommodation

Sheffield Foyer 0114 289 5600 This service helps single homeless people aged 16-25 who need support. Appointments only. Access to these services is through the Council’s Housing Support Pathway. Available Monday to Friday 09:00 - 21:00 only.

South Yorkshire Housing Association Cuthbert Bank, Sheffield 0114 231 2483 Cuthbert Bank provides homeless families from across South Yorkshire with a safe place to call home. Within easy reach of Hillsborough’s facilities, Cuthbert Bank is a purpose built scheme with 15 three-bed and nine two-bed self-contained, furnished flats. The on-site community room provides activities on a daily basis, and residents can get involved in a range of activities, from healthy cooking sessions, to arts and crafts projects.Access to these services is through the Council’s Housing Support Pathway. Housing Charities Emmaus Sheffield Unit 5 Sipelia Works, Cadman Street, Sheffield, S4 7ZG 0114 272 0677 Emmaus is a community that offers accommodation and work. They are a drug and alcohol free project that can support eighteen formerly homeless men and women at any one time. Referrals only. 13 Sheffield Accommodation Nomads Smart Steps Office 3, Knowle House, 4 Norfolk Park Road, Sheffield, S2 3QE 0114 241 2080 This scheme is to help single homeless people over the age of 18 move into private rented accommodation. The properties are all shared. Referrals can be via an agency or self referred. All potential clients will be assessed and then attend two pre-tenancy training sessions before they would consider offering accommodation. Places for People Victoria Court Project, 73A Victoria Street, Sheffield, S3 7QD 0114 279 8914 Interim supported accommodation for singles and couples with support to develop skills. Access to these services is through the Council’s Housing Support Pathway. Young People Cherry Tree - Sheffield’s Young People’s Accommodation Service Housing Solutions Floor 3, Howden House, 1 Union Street, Sheffield, S1 2SH 0114 273 6306 [email protected] This project supports young single homeless people aged 16-21 with support needs. Priority will be given to applicants with a local connection in Sheffield. Access to these services is through the Council’s Housing Support Pathway. 14 Sheffield Accommodation

DePaul Charity Nightstop Service 176 Eyre Street, Sheffield, S1 4QZ 0114 278 7152 This project offers free, safe, emergency accommodation for people that are in housing crisis or homeless aged 16-25 in the homes of trained and vetted volunteers, on a night by night basis. The service aims to be an option for agencies to directly prevent rough sleeping, or keep people from staying in unsafe places. Referral agencies include Housing Solutions, Roundabout Homeless Prevention Centre, Sheffield College etc.

Safe@Last 0800 335 7233 or text SAFE to 60777 Safe@Last supports vulnerable children and young people at risk of running away. We have a 24 hour helpline, offer one-to-one support and deliver prevention training in schools across South Yorkshire and beyond. This includes children who have run away or been forced to leave home and those who are thinking about it.

15 Sheffield Accommodation

Women Only Sheffield YWCA - Peile House Project Housing Solutions Floor 3, Howden House, 1 Union Street, Sheffield 0114 273 9256 [email protected] This service helps young single homeless women aged 16- 25 with support needs, with or without a child under one year old. They also support single homeless women with learning disabilities aged 16-25. Priority is given to women with a local connection to Sheffield. Access to these services is through the Council’s Housing Support Pathway.

Young Women’s Housing Project PO Box 303, Sheffield, S1 1YD 0114 268 0580 [email protected] www.ywhp.org.uk YWHP offers a range of person centred, psychologically informed, therapeutic support and safe accommodation to helo young women and children who have been affected by abuse get back on their feet. The project’s specialist support workers and therapists enable recovery and wellbeing by establishing appropriate trusting relationships that recognise strengths and build resilience.

Available for enquiries Monday to Friday 09:00 16:30 only. 16 Sheffield Accommodation

Men Only

Restore House Restore, St Thomas Church Philadelphia, 6 Gilpin Street, Sheffield, S6 3BL 0114 241 9560 [email protected]

This service helps single homeless men aged over 18 who are not currently in work, in need of supported housing and are eligible to claim housing benefit.

St Anne’s Community Services Bevin Court, 122 Beighton Road, Woodhouse, Sheffield, S13 7PS 0114 269 2569 This project supports and provides temporary accommodation to homeless men over the age of 18. They can provide advice on resettlement, susbstance misuse and mental health issues. Access to these services is through the Council’s Housing Support Pathway.

17 Sheffield Day Centres

Ben’s Centre 15 North Church Street, Sheffield, S1 2DH 0114 279 9961 / 0777 189 7086 [email protected] www.benscentre.org Ben’s Centre is a day centre and outreach programme that supports vulnerable drug/alcohol users and the homeless. They provide a non judgemental sanctuary for those who need it the most. Working within a harm reduction model, they are person centred and believe in a holistic and supportive approach. Their ethos helps them create strong and lasting relationships with their clients in order to facilitate a brighter future. Available Monday, Tuesday, Thursday and Friday 10:30 - 14:30 only.

Crisis Skylight 0114 317 7300 [email protected] Crisis Skylight South Yorkshire is an outreach service offering support to people from the age of 16, who are homeless, have been homeless in the last two years or are at risk of becoming homeless. They offer education, training and support within hostels, day centres and local community venues in Barnsley, Doncaster, Rotherham and Sheffield. Their one to one coaching support helps their members achieve their goals and move out of homelessness. 18 Sheffield

Day Centres

St Wilfrid’s Centre St Wilfrid’s Centre, 524 Queen’s Road, Sheffield, S2 4DT 0114 255 5720 [email protected] www.stwilfridscentre.org

St. Wilfrid’s Centre provides a safe space and welfare support (meals & drinks, clothing, sleeping bags, showers, laundry, advice and activities) for homeless and vulnerable people aged 18+. Monday to Friday 10am - 4pm.

The Cathedral Archer Project Sheffield Cathedral, Church Street, Sheffield, S1 1HA 0114 263 6970 [email protected] www.archerproject.org.uk At the Cathedral Archer Project we work with homeless adults from sleeping bag to employment and an enjoyable fulfilling life. Monday - Friday:

Breakfast 8:30 am -10:00 am Groups 10:15 am -12:00 noon Lunch 12:00 noon – 1:15 pm Groups 1:15 pm – 3:00 pm 19 Sheffield

Day Centres

The Lighthouse Handley Street, Burngreave, S3 9LB

Provides free breakfast, showers and second-hand clothing for the homeless and addicts.

Friday: 9:30am - 11:30am

The Sunday Centre Victoria Hall Methodist Church, Norfolk Street, Sheffield, S1 2JB 0771 115 4139 [email protected] www.thesundaycentre.org The sessions are run in Victoria Hall Methodist Church, using the entrance on George Street for access. We open the doors at 1:30pm, from which time we run a tea/ coffee/soup bar. Guests also have access to books, board games, snooker, and table football. At 2pm a two-course hot lunch (prepared on site by our volunteer kitchen team) is served. After the meal we revert to serving tea/coffee and soup.

20 Sheffield Sleeping Rough

Sheffield City Council provides support to people sleeping rough and who are at risk of doing so. If you sleeping rough and need help call Framework’s Street Outreach on 0800 0665358.

Extreme Weather

You are most vulnerable as a rough sleeper in the winter months as the temperature drops. Hypothermia is a serious risk. Many rough sleepers turn to alcohol and substances to sleep in the cold, however this greatly increases your risk of hypothermia and death as your body loses its ability to regulate its temperature.

If you are homeless in extreme weather, then contact one of the services above to get shelter for the night.

21 Sheffield

Food

There are lots of support in Sheffield and South Yorkshire offering food and nourishment to homeless people. There are dedicated centres listed below as well as a list of Sheffield Food Banks (please note whether you will need a referral from Citzen’s Advice, a health professional or the Council).

Broomhill Breakfast St Andrew’s URC, Upper Hanover Street, Sheffield Cooked breakfast served Friday 08:00 - 10:00 only.

Cathedral Archer Project Good News Café, Sheffield Cathedral, Sheffield Breakfast served Monday to Friday 08:30 - 10:00 only. Lunch served Monday to Friday 12:00 to 13:15 only.

22 Sheffield Food

Frontline Soup Kitchen and Foodbank Sheffield and District African Caribbean Community Association (SADACCA), 48 The Wicker, S3 8JB 0790 050 0718

We aim to give people in crisis hope and practical help with a brighter future. We big-up all our supporters who make a big difference. We provide emergency food and support people in crisis. No referral needed.

Initially the last Thursday in the month 17:30pm - 19:30 pm

Jesus Centre Lounge Drop-In 93 Broomspring Lane (on inner ring road between university square and Waitrose roundabout)

Food, drinks, clothing, shower, laundry, computer Wednesday and Friday 10am - 1pm

Sheffield Churches Soup Kitchen (Churches Soup Wagon) King Street www.sheffieldsoupkitchen.com Provides food, basic clothing and bedding and 1:1 support, 7 nights per week from 8-9pm between September and May 23 Sheffield Food

St. Wilfrid’s Centre (See ‘Day Centres’) Victoria Hall, George Street Food, drinks, clothing, shower, laundry, advice Sunday 3pm

Streetwise St. Thomas’ Church Philadelphia, Gilpin Street (near Wynsors shoes) Sandwiches and hot drinks - Sunday 10:30am - 12pm

The Salvation Army breakfast project Duke Street, Sheffield

Breakfast served Sunday at 08:30 only.

24 Sheffield Food

AB C12 D E F GH FOOD ADDRESSES 4 Junction 9 Sheﬃeld 0m 500m 10 Chamber of 28 8 9 Commerce Tram to Junction 10 11 Hillsborough and Industry Information about food banks can be found Scale Shefﬁeld www.she eldfoodbank.org.uk 1 Kelham 1 1 5 Junction 7 Aizelwoods 1 ARCHERCity PROJECT Centre Map Mill New R NHS Walk-in Centre Sundayu Centre & ASSIST Churches Soup Wagon Behind She eld Cathedral Campo Lane, S1 1HA s Testament se Kings Street behindChurch Primark On the corner of Broad Lane & Victoriall Hall, right side street St of God 0114 263 6970 www.archerproject.org.uk re BaileyPonderosa Lane entrance.e For Asylum & 14 t

Bridge conversationJunction drop-in: 8 front café 13 BROOMHALLKey: BREAKFAST The Archer Project, Good News Sheﬃeld 2 Cementation Law Centre Furnace St Café, Turning Point & HARCSn ree St Andrew’s URC, Upper Hanover St, S3 7RQ

ow t Wicker Back of She eld Cathedral at right Five Cooked BreakfastSupertram Routes Fridays 8:00-10:00amPost Office L hand end (facing the back) ane Weirs 2 Walk 2 ll 4 e Hi Vulcan BREAKFAST PROJECT nac 3 St Vincent’s Fur House 13 Restaurants, Upper Supertram Stops The Law Don For homeless and vulnerable individuals. NB OverCafés Christmas & Bars and Courts Family Walk New Year, HARC takes over this service. 29 Court 2 Canal 0114 273 1778 The Salvation Army Duke Street S2 5QP Victoria 3 Walk Cinemas Shopping Quays Every Sunday morning at 8.30am Que en Street 4 STREETWISEMuseums & Galleries Toilets Hollis Croft Paradise Cathedral Sandwiches and hot drinks available Square 11 9 Salvation Army hostel 0114 241 9560 Sundays 10.30 – 12.00 126 Charter Row, S1 4HR 1 Castlegate 14 28 5 Parks & Gardens Disabled Toilet 3 0114 272 5158 Fitzalan Square/ Park Tram to 3 St Thomas’ Church Philadelphia, Gilpin Street, S6 3BL Ponds Forge Square Meadowhall Sheffield Junction 2 and Valley Near Wynsors Shoes Health Cathedral Centertainment Tourist Information Centre Theatres 5 FIRTH PARK DROP-IN, BRUSHES CENTRE Centre (Map Ref: E4) Junction 6 Bailey Arts St George’s 10 West Quadrant, Firth Park, S5 6QE Tower University Lane of Sheffield Cutlers’ 8 Car Parking Travel Information Hall 07882931539 & Turner ne 7 La Museum pet The University of Glass Trip Travel of Sheffield Jessop Orchard 15 6 JESUS CENTREHotels - LOUNGE DROP-IN West 3 t Leopold Square Universities Portobello Stree (Map Ref: see below) Information Square No Lounge Drop-In rfol Commons k Row Crucible Rockingham Carver Lane Upper

Victoria S 0114 252 1155 93 Broomspring Road, S10 2FB Chapel 4 The University 4 Open 1. Copthorne Monday, Hotel Wednesday,E7 Thursday, Friday. 10.00 - 13.00 of Sheﬃeld Lyceum Digital 2. Cutlers Hotel F3

treet Sheffield Campus Lan Interchange & Electric ST3. WILFRID’S Hilton Sheffield CENTRE H2 Works 7 24e 4. Holiday Inn Express Hotel H2 Backfields 8 South Park In5. the Ibis One-Stop Sheffield (Drop-in) supportG3 section, St. Wilfrid's Centre Rd Street Hill Park Supporting6. Jurys Inn those homeless, vulnerableF5 and socially excluded. 16 Welfare facilities - food, clothing, showers, laundry. Advice, education Cavendish Street 7. Leopold Hotel E4 Jesus Centre 2 9 support8. Mecure & activities. F4 Drop-in Broomspring Lane Devonshire 18 9. Novotel Sheffield F5 Playground Green St Wilfrid's Centre on crossroads, opposite Giant cycles, 10. Park Inn Sheffield H2 First Sheaf Sheffield Halford's & Big Yellow Storage. Point Station 11. Premier Inn F3 Skateboard Travel Science 12. Premier Inn D7 6 Park Park Sheaf 8 SUNDAY CENTRE 5 Square 5 13. Royal Victoria (Holiday Inn) H2 Sheffield Station/ Supporting14. Travelodge those homeless, vulnerableG3 and socially excluded. Sheffield Welfare facilities - food, clothing, showers, laundry. Advice, education Butcher Hallam Devonshire Works University support & activities. 2 Market Botanical Meal served at 3.00pm only open on Sunday Gardens Corporation 21 6 25 Victoria Hall, George Street, S1 2JB Thomas Street 29 The 23 Moor 19 92mm x 92mm Plug 9 CHURCHES SOUP WAGON Moor Eldon Street Car Park King StreetChurches She eld soup wagon S3 8LF Broomhall Breakfast Market BBC Milton Street Sunday-Friday 8pm, Saturday 6.30pm St Andrew’s URC, Upper Ben’s Centre 6 Broomhall Road 6 Hanover St. Duchess Road Community Centre Cum 1 HOMELESS AND ROOTLESS AT CHRISTMAS (HARC) ber k land Street Broo HARC 25th Dec 9.30-7pm to 3rd Jan 9.30-12 noon ter Young Street Por Granville Road/ To be held c/o The She eld Cathedral Archer Project, Moorfoot The Sheffield College Velocity Building Junction 3 7 Campo Lane, She eld S1 1HA 07523 927318 18 Tower Cultural Industries 21 6 10 FIR VALE FOOD BANK Junction 5 12 The Sheffield Every Thursday afternoon from 2.00pm - 3.00pm Junction 4 College St Wilfrid’s Centre (except holiday shutdowns) 7 f at crossroads of Queens Rd & 7 0114 2611605 St Cuthbert's Church, Barnsley Road, S5 Howden House First Point hea Bramall Lane, opposite The (Opposite the Northern General Hospital) Housing solutions. Union St, near er S The Jesus Centre Riv Earl pub, Halford’s and Big 1 26 93 Broomspring Road, S10 2FB the Peace Gardens. Bramall Lane Yellow Storage Tram to Halfway/ Stadium Herdings Park 17 The information on this leaflet can also be found at: 25 AB C D22 E7 F GH www.she eldhelpyourself.org.uk Sheffield Food

treet Sheffield Campus Lan Interchange & Electric ST3. WILFRID’S Hilton Sheffield CENTRE H2 Works 7 24e 4. Holiday Inn Express Hotel H2 Backfields 8 South Park In5. the Ibis One-Stop Sheffield (Drop-in) supportG3 section, St. Wilfrid's Centre Rd Street Hill Park Supporting6. Jurys Inn those homeless, vulnerableF5 and socially excluded. 16 Welfare facilities - food, clothing, showers, laundry. Advice, education Cavendish Street 7. Leopold Hotel E4 Jesus Centre 2 9 support8. Mecure & activities. F4 Drop-in Broomspring Lane Devonshire 18 9. Novotel Sheffield F5 Playground Green St Wilfrid's Centre on crossroads, opposite Giant cycles, 10. Park Inn Sheffield H2 First Sheaf Sheffield Halford's & Big Yellow Storage. Point Station 11. Premier Inn F3 Skateboard Travel Science 12. Premier Inn D7 6 Park Park Sheaf 8 SUNDAY CENTRE 5 Square 5 13. Royal Victoria (Holiday Inn) H2 Sheffield Station/ Supporting14. Travelodge those homeless, vulnerableG3 and socially excluded. Sheffield Welfare facilities - food, clothing, showers, laundry. Advice, education Butcher Hallam Devonshire Works University support & activities. 2 Market Botanical Meal served at 3.00pm only open on Sunday Gardens Corporation 21 6 25 Victoria Hall, George Street, S1 2JB Thomas Street 29 The 23 Moor 19 92mm x 92mm Plug 9 CHURCHES SOUP WAGON Moor Eldon Street Car Park King StreetChurches She eld soup wagon S3 8LF Broomhall Breakfast Market BBC Milton Street Sunday-Friday 8pm, Saturday 6.30pm St Andrew’s URC, Upper Ben’s Centre 6 Broomhall Road 6 Hanover St. Duchess Road Community Centre Cum 1 HOMELESS AND ROOTLESS AT CHRISTMAS (HARC) ber k land Street Broo HARC 25th Dec 9.30-7pm to 3rd Jan 9.30-12 noon ter Young Street Por Granville Road/ To be held c/o The She eld Cathedral Archer Project, Moorfoot The Sheffield College Velocity Building Junction 3 7 Campo Lane, She eld S1 1HA 07523 927318 18 Tower Cultural Industries 21 6 10 FIR VALE FOOD BANK Junction 5 12 The Sheffield Every Thursday afternoon from 2.00pm - 3.00pm Junction 4 College St Wilfrid’s Centre (except holiday shutdowns) 7 f at crossroads of Queens Rd & 7 0114 2611605 St Cuthbert's Church, Barnsley Road, S5 Howden House First Point hea Bramall Lane, opposite The (Opposite the Northern General Hospital) Housing solutions. Union St, near er S The Jesus Centre Riv Earl pub, Halford’s and Big 1 26 93 Broomspring Road, S10 2FB the Peace Gardens. Bramall Lane Yellow Storage Tram to Halfway/ Stadium Herdings Park 17 The information on this leaflet can also be found at: AB C D22 E7 F GH www.she eldhelpyourself.org.uk 26 Sheffield Food Food Banks by Area Food

27 S2 Sheffield Food Citizens’ Advice worker present worker Advice Citizens’ from Wednesday - Advisors present Advice Citizen’s 12:30pm – 2:30pm (Friday) 10am - 12pm - Thursday) (Tuesday 9:30am – 2pm (Wednesday and Friday) 12pm - 2pm (Tuesday) 2pm - 4pm (Thursday) 2pm - 4pm Wednesday, (Monday, Friday) [also S14] Gleadless Valley Methodist Church Church Methodist Valley Gleadless agency) from (voucher Road Blackstock (Referral) S2 Foodbank S2 5QP Street, Duke Army, Salvation Bank Food Spires 600 East Bank Road / Trussell (Referral Burngreave [also S4,S9] vouchers) Christian Fellowship, Living Waters Darnall / Trussell (Referral Burngreave [also S4,S9] vouchers) 177 Christian Centre, The Rock Hill Spital S2 S3 28 Sheffield Food Offer free breakfast without breakfast free Offer of every Saturday first referral month advisor present Advice Citizens’ present worker Advice Citizens’ on present worker Advice Citizens’ Friday 10:30am - 12pm (Thursday) 11am - 2pm (Saturday) 2pm - 3pm (Thursday) 1pm - 4pm (Friday) 11am-1pm Friday) (Tuesday, Church on the Corner (Referrals) Church 1 Buchanan Road Brushes Community Firth Park, (Referral) Centre [also S4] (Referral) Fir Vale Barnsley Church, St. Cuthbert’s NGH) (opposite Road Cross Parson PXI Foodbank Share (referral) Church Methodist Mount Tabor / Trussell (referrals S6 Foodbank [also S1,S3,S10] vouchers) Philadelphia, St. Church Thomas’ 6 Gilpin Street 29 S5 S6 Sheffield Food Citizens’ Advice Worker present on present Worker Advice Citizens’ Tuesday delivered parcels Food 1.30pm-2.30pm (Thursday) 10.30m-11.30am (Tuesday) 12.30pm-2.30pm (Tuesday) 4pm-6pm (Thursday) S13 7 postcodes = New hope, S13 8 and S13 9 postcodes = Handsworth = New hope, S13 8 and 9 postcodes S13 7 postcodes The Grace Food Bank (referral) Bank (referral) Food The Grace [also S17] Lowedges Bank (referral) Food The Grace [also S17] Jordanthorpe Hope, otherwise see Jubilee (S11) then see New Killlamarsh of 6-mile radius (referral Foodbank Handsworth vouchers) and Trussell 1 Centre, Sheffield Christian Life Richmond Road (referral) Hope Foodbank New [also S21] Industrial Estate Old Lane Holbrook S8 S11 S13 30 Sheffield

Food Drop in sessions with Housing and Drop workers Advice Citizens’ 1pm-3pm if Bank Tuesday (Monday, Holiday) 10am-12pm (Tuesday) 10am-1pm (Thursday) 20 Foodbank (referrals) 20 Foodbank Shortbrook Centre, S20 Information (Old Westfield and Halfway Drive Building) TARA Bank (Referral) Food Church St. Saviour’s Lane, High Green Mortomley (referral) The Hub Church Stocksbridge Road, Manchester 31 S20 S35 S36 Sheffield

Refugees & Asylum Seekers

Here is a list of services that specialise in supporting refugees and asylum seekers. They offer advice about accommodation, work and integrating into society in Sheffield and South Yorkshire. Ashiana

0794 633 3963 (Out of hours emergency) Accommodation and support for Black Minority Ethnic and Refugee women who have experienced domestic abuse, violence or trafficking. Monday - Friday 9am - 5pm

ASSIST Sheffield 0114 275 4960 Provides support to destitute asylum seekers who are denied any benefits or housing. Emergency accommodation and friendship are offered. Request the service at the Victoria Hall drop-in.

Asylum Help UK 0808 800 0630 Call Asylum Help UK if you’re an adult asylum seeker or dependant of an adult asylum seeker. Helpline available Monday to Friday 08:00 - 17:30 only.

32 Sheffield

Refugees & Asylum Seekers

Asylum Support Application UK 0808 800 0631 Call Asylum Support Application UK if you’re an asylum seeker and can’t support yourself financially and want to apply for asylum support. Helpline available Monday to Friday 08:00 to 17:30 only.

British Red Cross The Sanctuary, 37-39 Chapel Walk, S1 2PD In addition to the drop-in service at Victoria Hall, they also offer refugee support on an appointment basis at their Sheffield office. Monday and Thursday - 9am - 5pm

Conversation Club Offers asylum seekers and refugees sessions with Sheffield volunteers to practice their English skills as well as integration advice and activities. Chapel Walk, S1 2PD Central United Reformed Wednesday Church (upstairs), 1pm - 4pm Norfolk Street Friday 1pm - 4pm

Drop-In Victoria Hall in the City Centre Multi-agency drop-in service. Wednesday - 2pm - 4pm 33 Sheffield

Refugees & Asylum Seekers

Refugee Council Children’s Service 0207 346 1134 [email protected] Call Refugee Council Children’s Service if you are a child in the UK on your own and applying for asylum. Helpline available Monday to Friday 09:00 - 17:30 only.

Places for People – Refugee Housing Headford Gardens, Broomhall 0114 276 1204 Temporary accommodation in flats and houses for refugees and advice on bills, budgeting, benefits, tenancy agreements.

Sheffield City of Sanctuary Chapel Walk, S1 2PD 0780 734 2157 Welcomes and supports refugees and asylum seekers to Sheffield. Advice, support and social centre offering hot drinks, computer access and workshops. Monday - Thursday 10am - 4pm

34 Sheffield Women’s Support

Specialist charities and groups for supporting women are listed below.

Haven House (women only) 0775 374 8885

Karma Nirvana 0800 599 9247 [email protected] A National Charity that supports victims of honour- based abuse and forced marriage. Honour crimes are not determined by age, faith, gender or sexuality, we support and work with all victims. Culture, religion and tradition are not an excuse; forced marriage is illegal in the UK. Helpline available Monday to Friday 09:00 - 17:00 only.

National Domestic Violence Helpline 0808 200 0247 If you are a woman who’s experiencing domestic violence and need to find a place to refuge call this 24 hour service whch will usually give you a place on the day to call.

35 Sheffield Women’s Support

National LGBT Domestic Violence Helpline 0800 999 5428 [email protected] If you’ve experience hate crime, sexual violence or domestic abuse, we’re here to help you. We also support lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system. Helpline available Monday to Friday 10:00 - 17:00 only.

Opoka - National Helpline 0300 365 1700 (freephone) / 0117 298 0671 (general enquiries) [email protected] Opoka helps and supports Polish women and children in the UK experiencing domestic violence and abuse and who are often as a result suffering in isolation without knowing who to turn to, or how and where to seek help.

Together Women Project 106 Arundel Lane, S1 4RF 0114 275 8282 Help to prevent women offending. Health, education, training, housing, substance misuse, finance, family.

Monday - Friday 9am - 4pm 36 Sheffield Women’s Support

Sheffield Rape & Sexual Abuse Centre (SRASAC) Knowle House, Norfolk Park Road, S2 3QE 0114 244 7936 / 0808 802 0013 Specialist sexual violence confidential counselling and advice for 13+ yrs who have experienced sexual abuse or rape at any time in their lives. Monday Tuesday Wednesday and 1pm - 3pm 6pm - 8pm Friday 10am - 12pm 1pm - 3pm

Sheffield Working Women’s Opportunities Project (SWWOP) WMS House, Wicker, S3 8HT 0114 253 6899 Provides intensive support to vulnerable women involved in street prostitution aiming to stop violence, homelessness, assaults, illness and substance misuse while improving mental and physical health.

Women’s Conversation Club The Michael Church, Lowedges See Conversation Club above (Pg 33)

Tuesday 37 Sheffield Health

Emergency Accident & Emergency Northern General Hospital, Herries Road, S5 7AU 0114 271 4743

Dental Charles Clifford Dental Hospital (Next to Royal Hallamshire Hospital) 0114 271 7800

Minor Injuries Royal Hallamshire Hospital, B Floor, Glossop Road, Sheffield, S10 2JF 0114 271 2071 8am - 8pm (7 days)

38 Sheffield Health Non-Emergency

GP 1 Mulberry Street Sheffield S1 2PJ 0114 305 4050 The Mulberry Practice provides health care services for people living in Sheffield who are seeking asylum in the UK, homeless or living in temporary or unstable accommodation.

We have a team with a vast knowledge and experience in dealing with the complex issues that these client groups often have and recognise the problems faced in accessing mainstream services.

NHS Walk-in Centre

Rockingham House, Broad Lane, Sheffield, S1 3PB

8am - 10pm (7 days)

Dental There are currently 13 community dental services provided across Yorkshire and the Humber and Bassetlaw. They provide routine and specialist dental care for people with special care needs for example, people with physical and/ or learning disabilities as well as people from vulnerable groups such as homeless and migrants. Access is provided with referral from a GP, high street dentist, or other health and social workers. 39 Sheffield Health

Dentist

Sheffield Community Care Dentistry at the Cathedral Archer Project Nurse, Doctor, Dentist, Podiatrist and Counsellor are in on different mornings throughout the week.

Domestic Abuse

Sheena Amos Youth Trust Scotia Works, Leadmill Road, S1 4SE 0114 241 2728 Supports young people in South Yorkshire who are LGBT and specialises in helping young people living with HIV. Offers support groups and advice. Groups run Mon – Sat at various times

Sheffield Domestic Abuse Helpline 0808 808 2241 - Monday - Friday 10am-4pm (7pm on Wed) Outreach Service 0114 241 2749 - Monday - Friday (8am - 6pm) Housing Support 0114 270 6999 Monday - Friday (8am-6pm)

First stop for advice, information and sources of support; all ages and genders. 40 Sheffield Health

Mental Health Homeless Assessment and Support Team (HAST) Hanover Medical Centre 100 William Street Sheffield S10 2EB 0114 226 2520 HAST provides access to healthcare and support services for homeless people in Sheffield who have mental health problems. It aims to provide an assessment service and, where appropriate, to offer treatment and to give support in establishing tenancies and enabling those users with enduring mental health problems to access and engage with mainstream mental health services. Referrals are accepted from a wide range of agencies and individuals can also self-refer. Referral forms are available by contacting the HAST office.

Mental Health Action Group Sheffield 46 Creswick Street, Langsett Estate, S6 2TN 0114 234 1705 MHAGS is a day centre, which tries to give support to people who consider themselves to have or have had mental health problems. We provide a friendly non-judgmental atmosphere, hot drinks and discounted food. We open at 10.30 Mon to Friday and stay open until late afternoon. Open to all over 18 years of age. Come along and have a chat, we are always looking for new members and would be delighted to meet you. 41 Sheffield Health

Mind Sheffield 110 Sharrow Lane, S11 8AL 0114 258 4489 / 0300 123 3393 Wide range of services available in Sheffield ranging from counselling and psychotherapy to one-on-one support, men’s group and training. Call to talk through which services would best meet your needs.

Norfolk Road Accommodation Service 0114 272 2245 Run by the charity Together Sheffield. Residential housing project providing accommodation and support for 11 adults with mental health needs. Also offer support service for people in their own homes in the community.

Rethink Mental Health Sheffield Thornsett Road, S7 1NB 0114 258 2593 Offer supported housing in Sheffield for people with mental health troubles.

42 Sheffield Health Addiction Addaction Sheffield 42 Sydney Street, S1 4RH 0114 253 6830 We aim to prevent and deal with problems in communities by reducing drug-related offending behaviour and engaging people in treatment. We track and work with individuals who have tested positive for opiates or cocaine through the criminal justice system with the aim of preparing and supporting service users to access and remain in treatment. Run an appointments and drop-in service until 7pm on Thursday

The Corner – Change, Grow, Live 91 Division Street 0114 275 2051 Alcohol and drug misuse centre for young people aged 10- 18. Self-referral is welcome, and you can access one-to-one advice, group sessions, training and education.

SEAP – Alcohol Services Matilda Street, S1 4RH 0845 345 1549 First port of call for access to alcohol services in Sheffield. Provides advice and information to users and families. Monday - Friday: 9am - 5pm 43 Sheffield Health

Sheffield Alcohol Support Service (SASS) 646 Abbeydale Road, S7 2BB 0114 258 7553 Offers peer support services and recovery-focused activities, training and residential rehabilitation. Sunday 7:30pm - 9:30pm

Sheffield Health and Social Care (NHS) Opiates Drug Service The Fitzwilliam Centre, Fitzwilliam Street 0114 305 0500 Opiate misuse drop-in sessions, assessment, prescribed treatments and access to other recovery services and referrals. Monday - Friday: 9am - 5pm

Sheffield Health and Social Care (NHS) Non-opiates DrugService 44 Sidney Street, S1 4RH 0114 272 1481 Adults experiencing problems with drug misuse can access referrals, support, needle exchange, recovery activities. Monday - Friday: 9am - 5pm (8pm on Thurs) 44 Sheffield Health

Sheffield Pharmacy Needle Exchanges

Abbeydale Pharmacy 715 - 717 Abbeydale Road, S7 2BE

Allen & Barnfield Foxhill Road, S6 1GE Chemist Ltd Boots 50 Manor Park Centre, S2 1WE

Darnall Pharmacy Darnell Health Centre, 2 York Road, S9 5DH

Day Lewis Pharmacy 150 Crookes, S10 1UH

High Green Pharmacy 104 Wortley Road, S35 4LU

Hillsborough 58 - 60 Holme Lane, S6 4JQ Pharmacy Late Night Pharmacy 277 Fulwood Road, S10 3BD

London Road 3 - 7 Alderson Road, S2 4UA Pharmacy Lloyds Pharmacy 52 Birley Moor Road, S12 4WD

Lloyds Pharmacy 1 Market Square, Woodhouse, S13 7JX

Lloyds Pharmacy 190 Duke Street, S2 5QQ

45 Sheffield Health

Lloyds Pharmacy Unit 4, Westfield Centre, S20 8ND

Lo’s Pharmacy 251 Broomhall Street, S3 7SP

Medisun 255 Shoreham Street, S1 4SS

Rowlands 827 Barnsley Road, S2 0QF

Swift Pharmacy 1 Gower Street, S4 7HA

Well Pharmacy 1 Fairfax Rise, S2 1SL

Wicker Pharmacy 55 - 67 Wicker, S3 8HT

46 Sheffield Employment And Training

Many opportunities for getting trained up and applying for jobs are offered at the day centres and accommodation services listed in this guide.

Job Centre Plus Cavendish Court, Bank Street, S1 2DR 0800 169 0190

Suit Works Sheffield Unit 25, Mowbray Street, S3 8EN 0746 846 4776 [email protected] www.thesuitworks.co.uk We help and support unemployed men of all ages who are trying to get into work by giving them a styling session, suit, shirt, tie and shoes or smart casual clothing when they have the offer of a job interview and they do not have or are unable to afford to buy suitable clothing. Interview skills training and practical skills, which may include something as simple as how to iron a shirt, are also offered.

Tuesday - Friday 9:30am - 4:30pm (referral needed)

47 Sheffield Employment And Training

The Big Issue North Big Issue North, c/o Sheffield Cathedral, Church Street, Sheffield, S1 1HA 0114 263 6064 You can become a seller of Big Issue North if you are homeless, vulnerably housed or in need of earning an income. Make an appointment at the nearest office (provided above), if you have problems getting there contact them by phone. We help our vendors access the services they need - whether that’s accommodation; training and education, access to GPs, dentists and other health and social support services, or other projects such as art and gardening.

48 P E N SI T O N E R O A D INFIRMARY ROAD

A 6 1

KELHAM ISLAND

SAVILE STREET

SHALESMOOR

M O O R F IE L D S R VI E R S H E A F Sheffield A 6 1 PONDEROSA A 6 1

Toilets D E R E K D O O L E Y WAY

LAW COURTS HILTON There aren’t any council-run public toilets in Sheffield. The SHEFFIELD map shows venues that have agreed the public can use VICTORIA QUAYS

NETHERTHORPE ROAD their toilets without being a customer. SHEFFIELD PARKWAY

TENTER STREET

ST PETER & PAULS CATHEDRAL

B R O A D L A N E CASTLE SQUARE TRAM STOP R NSGOETR HACM KI PONDS FORGE TRAM STOP CATHEDRAL TRAM STOP PONDS FORGE

CITY HALL ORCHARD TRAM STOP SQUARE 1 LEOPOLD SQUARE

SHEFFIELD UNIVERSITY FARGATE

SHOPPING ARUNDEL GATE TE SR T C AR VE CITY UNIVERSITY HALL WEST STREET TRAM STOP 2 LYCEUM BUS STATION TOWN HALL 4 ODEON LIBRARY

MILLENNIUM DIVISION STREET GALLERIES 3 PARK HILL HALLAM UNIVERSITY DEVONSHIRE GREEN ST PAULS TOWER TRAIN STATION

5 PINSTONE STREET A61 SHEAF STREET WELLINGTON STREET F U R N I VA L G AT E STATION TRAM STOP

F IT Z W LI L AI M S T R E E T

JURYS THE MOOR INN SHOPPING T E E R T CHARTER ROW S

M 6 7 A H E CLAYWOOD A 6 1 EYRE STREET R O PARK H S

SIDNEY STREET

1 Marks & Spencer 19 Fargate These facilities are for your convenience - SHEFFIELD 2 The Graduate Surrey Street please keep them clean. COLLEGE A 6 1 A 6 1 Thanks! A 6 2 5 3 Millennium Gallery Arundel Gate

4 John Lewis Barker’s Pool

5 Debenhams The Moor

6 Subway 96 The Moor

7 The Moor Markets 77 The Moor Supertram

49 Sheffield Libraries

Central Library Surrey Street, S1 1XZ 0114 273 4727 Monday, Tuesday, Thursday and Friday 9:30am - 5:30pm

Wednesday Saturday Sunday 1pm - 8pm 10am - 4pm Closed

Ecclesall Library 120 Ecclesall Road South, S11 9PL 0114 203 7222 Crystal Peaks Library Crystal Peaks Shopping Centre, 1-3 Peak 0114 293 0612 Square, S20 7PH Stocksbridge Library Manchester Road, S36 1DH 0114 273 4205 Parson Cross Library 320 Wordsworth Ave, S5 8NL 0114 203 9533 Firth Park Library 443 Firth Park Road, S5 6QQ 0114 203 7433 Manor Library Ridgeway Road, S12 2SS 0114 203 7805 Darnall Library Britannia Road, S9 5JG 0114 203 7429 Ecclesfield Library 113 High St, S35 9UA 0114 246 3615

50 Sheffield Libraries

Walkley Carnegie Junction of Walkley Road & South Road, Library S6 3TD 0114 231 2947 Hillsborough Library Middlewood Rd, S6 4HD 0114 203 9529 Greenhill Library Hemper Lane, S8 7FE 0114 237 7657 Broomhill Library Taptonville Road, S10 5BR 0114 273 4276 Burngreave Library Sorby House, 42 Spital Hill , S4 7LG 0114 203 9002 Chapeltown Library Nether Ley Avenue, S35 1AE 0114 203 7000 Frecheville Library Smalldale Road, S12 4YD and Learning Centre 0114 203 7817 Gleadless Library White Lane , S12 3GH 0114 239 4630 Highfield Library London Road, S2 4NF 0114 203 7204 Jordanthorpe Library 15 Jordanthorpe Centre, S8 8DX 0114 327 3400 Newfield Green Gleadless Road, S2 2BT Library Park Library Duke Street, S2 5QP 0114 2757497 Southey Library Moonshine Lane, S5 8RB 0114 203 9531

51 Sheffield Libraries

Stannington Library Uppergate Road, S6 6BX 0114 234 8732 Totley Library 205 Baslow Road, S17 4DT 0114 236 3971 Upperthorpe Library Zest, 18 Upperthorpe, S6 3NA 0114 270 2048 Woodhouse Library Tannery Street, S13 7JU 0114 269 0222

Sheffield Libraries Website https://www.sheffield.gov.uk/content/sheffield/ home/libraries-archives/our-libraries.html

Charity Shops

Our charity shop information is not a comprehensive guide, more options are available. Age UK 8 Norfolk Row, Sheffield, S1 2PA 0114 275 3179

British Heart Foundation 155 Pinstone Street, Sheffield, S1 2HL 0114 275 3301 52 Sheffield Charity Shops

British Heart Foundation (Furniture) 6 Arundel Gate, Sheffield, S1 2PP 0114 321 2587

Cancer Research UK 78 Pinstone Street, Sheffield, S1 4QD 0114 272 5545

Cancer Research UK 411 Ecclesall Road, Sheffield, S11 8PG 0114 267 9150

Mind 187-189 London Road, Sheffield, S2 4LJ 0114 258 2522

NHBCH 24 Pinstone Street, Sheffield, S1 2HN 0114 275 9517

Oxfam 33 King Street, Sheffield, S3 8LF 0114 249 4919

RSPCA Charity Emporium 110 The Moor, Sheffield, S1 4PD 0114 272 1424 53 Sheffield Charity Shops

The Samaritans 45 Chapel Walk, Sheffield, S1 2PD 0114 272 4010

Seasonal

Homeless and Rootless at Christmas (HARC) Based at the Cathedral Archer Project 0752 392 7318 Provides food, shelter, entertainment and some services (e.g. podiatry, hairdressing, clothing) to homeless people over the festive season.

24th December - 1st January

Sheffield Homeless Christmas Shoebox Appeal

The 2019 shoebox appeal boxes will be distributed through the city centre on Christmas Eve.

54 Sheffield Animal Welfare

Blue Cross Rehoming & Advice Unit, Sheffield Old Station Dr, S7 2PY 0300 777 1591

RSPCA Sheffield 2 Stadium Way, Sheffield S9 3HN 0114 289 8050 Monday - Friday: 9am - 4pm (Wednesday closed)

Sheffield PDSA Pet Hospital 14 Newhall Rd, S9 2QL 0114 243 3232

The Sheffield Cats Shelter 1 Travis Pl, S10 2DB 0114 272 4441

Advice

Citizen’s Advice Sheffield 0344 411 3111 www.citizensadvice.org.uk/housing/ Get advice on applying for homeless help from the council, including making an application and challenging a decision. Helpline available Monday to Friday 10:00 - 16:00 only. 55 Sheffield Advice

Citizen’s Advice Sheffield (Deaf Advice Only) The Circle, 33 Rockingham Lane, Sheffield, S1 4FW 0114 253 6711 / 0746 454 4214 Service for deaf and hearing impaired people and their families only. https://citizensadvicesheffield.org.uk/get-help/local-advice/ Monday and Wednesday 10:00 - 14:00 only. Roundabout 22 Union Street, Sheffield, S1 2JP 0114 272 8424 If a young person arrives at Sheffield City Council’s Homeless Prevention Service, they are greeted by Roundabout staff and volunteers who ask for information about their circumstances and help them to look at their housing situation and see what support they can give. They offer advice about housing options, from planned moves to emergency accommodation. They may also refer to one of Roundabout’s other Housing and Support Services. Open Monday to Friday 10:00 - 16:30 only.

Shelter Furnival House, 48 Furnival Gate, Sheffield, S1 4QP 0344 515 1515 We offer a wide range of help and advice on all housing and homelessness issues. We have a team of advisers and solicitors who may be able to help you with your problem and if we can’t help, we work with other agencies who can. Available Monday to Friday 09:00 - 17:00 only. Support for Doncaster, Rotherham and Sheffield only. 56 Barnsley Helplines

See Sheffield section for South Yorkshire helplines (including Barnsley)

Domestic Abuse Rape Support Call: 03000 110 110 / Call: 0300 111 0777 01226 775555

Housing emergency Call: 0844 984 1800

Council

Homelessness and Housing Options Team Civic Hall, Eldon Street, S70 2JL 0122 677 3870 / 0844 984 1800 (Emergency)

This team operates out of the Civic Hall in Barnsley Town Centre and offers both telephone advice and regular drop-in sessions. Those helped include the homeless, those at risk of homelessness or anyone with an immediate housing problem. Monday, Tuesday and Thursday Wednesday 10am - 5pm Friday 10:30am - 5pm 10am - 4:30pm

57 Barnsley Accommodation

Barnsley Homeless Alliance Range of local organisations and charities working together to help people in crisis.

Bridge-It Housing 21 Victoria Road, S70 2BB 0122 682 4773

Works with the local council to tackle housing related issues. Adults between 18-65 welcome. Contact for more details.

Centrepoint 0122 624 1961 / 0808 800 0661 (Helpline)

Provides supported accommodation services for homeless young people across Barnsley. Although we are unable to take direct referrals into these services, feel free to contact our offices. It also runs the free-phone Centrepoint Helpline, a national service for any young person aged 16-25 who is worried about homelessness. Monday - Friday: 9am - 5pm

58 Barnsley Accommodation

Young People Safe@Last 0800 335 7233 or text SAFE to 60777 Safe@Last supports vulnerable children and young people at risk of running away. We have a 24 hour helpline, offer one-to-one support and deliver prevention training in schools across South Yorkshire and beyond. This includes children who have run away or been forced to leave home and those who are thinking about it.

YMCA Barnsley 0122 621 4165 Mon-Fri Sat 9am - 9pm 9am - 1pm

59 Barnsley Day Centres

YMCA Barnsley Blucher Street, Barnsley, South Yorkshire, S70 1AP 0122 621 3123 Works with young people and their families. Youth work and activities to empower young people and help to realise their potential. Resources available to support homeless and vulnerable in the community. Tuesday and Thursday 8:30am - 9:30am

60 Barnsley Sleeping Rough

If you’re sleeping rough or know someone who is sleeping rough, you can report this and get help with Streetlink by phoning 0300 500 0914 Anyone sleeping rough is offered overnight accommodation during severe weather. This is usually when the temperature falls below zero degrees, or it feels colder than zero degrees. To get help for anyone sleeping rough in Barnsley:

phone the Housing Team on 0122 677 3870 during office hours phone 0122 678 7789 out of hours or contact Streetlink If you are struggling to put food on the table, you will be issued with a foodbank voucher.

Food

Barnsley foodbanks are provided through a partnership made up of the council, the Church Action on Poverty (Barnsley), Fareshare and Trussell Trust. Referrals are made through local agency. If you are struggling to put food on the table, you will be issued with a foodbank voucher. The local agency also provide long term support, if needed, to help address some

61 Barnsley Food of the issues behind the reasons for your crisis. Agencies they work closely with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities. Call 0774 141 4810 to get advice on which agency to approach. Foodbank vouchers will be replaced by a 3-day emergency food parcel at a foodbank. List of foodbanks below:

Action for Barnsley

Temperance House, Pitt Street, Barnsley Tuesday 6pm - 8pm

Athersley

Laithes Crescent, Athersley, S71 3AE Monday 1pm - 3pm

Barnsley Churches Drop-In

Temperance House, Pitt Street, Barnsley Monday Thursday & Friday 10am - 12pm 12pm - 2pm

62 Barnsley Food

Barnsley Foodbank Unit 14 Aldham Industrial Estate, Wombwell, S73 8HA

Barnsley Hope House Café 2 Blucher Street, S70 1AP Wednesday 10am - 2pm

Barnsley St. George’s York Street, S70 1BD Thursday 12pm - 2pm

Darfield Wesley Methodist Church, Barnsley Road, Darfield, S73 9PB Tuesday 9:30am - 11:30am

Goldthorpe

Salvation Army Community Centre, Straight Lane, Goldthorpe, S63 9DW Monday 10am - 11am 63 Barnsley Food

Hoyland Central Street, Hoyland Common, S74 0FG Wednesday 10:30am - 12pm

Penistone

St. Andrews Church, 45 High Street, Penistone, S36 6BS Tuesday 10am-12pm

Royston

Salvation Army, Midland Rd, Royston, S71 4QJ 0122 672 7203

Wombwell Salvation Army, 21 Park St, Wombwell, S73 0HQ Monday 11:30am - 1:30pm

Worsbrough Common Barnsley Elim Community Centre, Warren Quarry Lane, S70 4NF Friday 10am - 12pm 64 Barnsley Refugees & Asylum Seekers

Asylum Help UK 0808 800 0630 Call Asylum Help UK if you’re an adult asylum seeker or dependant of an adult asylum seeker. Helpline available Monday to Friday 08:00 - 17:30 only.

Barnsley CVS 0122 677 0610 Priory Campus, Pontefract Road, Lundwood, Barnsley, S71 5PN Coffee shop Resource Centre 8am - 3:45pm 10am - 4pm

65 Barnsley Refugees & Asylum Seekers

Barnsley Refugee Advice Project 0122 632 0111 23 Queens Road, Barnsley. S71 1AN This project provides advocacy and support with asylum support issues, welfare benefits, housing, access to healthcare, access to ESOL, education, community development activities and volunteering.

Monday Tuesday Thursday 10am - 1pm 1pm - 4pm 10am - 1pm

Activities

Conversation Club ESOL Men’s Group

23 Queens Road 23 Queens Road YMCA Blucher Street Tuesday Friday Wednesday 6pm - 8pm 2pm - 4pm 3:30pm - 5.30pm

Women’s Group

Barnsley Central Library Wellington House, 36 Wellington St, Barnsley. S70 1WA Wednesday 10am - 12pm 66 Barnsley Refugees & Asylum Seekers

Orientation Tour of Barnsley Takes you around the town and points out the location of all the things you might need in Barnsley to help you integrate into the community. The tour is free and anyone is welcome.

23 Queens Road First Wednesday of the month 11am

British Red Cross Barnsley 0114 242 7385 Offers support to refugees by appointment only in the Barnsley office.

67 Barnsley Women’s Support

National Domestic Violence Helpline 0808 200 0247 If you are a woman who’s experiencing domestic violence and need to find a place to refuge call this 24 hour service, which will usually give you a place on the day.

68 Barnsley Women’s Support

Opoka - National Helpline 0300 3651700 (freephone) / 0117 2980671 (general enquiries) [email protected] Opoka helps and supports Polish women and children in the UK experiencing domestic violence and abuse and who are often as a result suffering in isolation without knowing who to turn to, or how and where to seek help.

Health

Doctors

Barnsley Hospital Gawber Road, S75 2EP

A&E 01226 43 27 88

Minor Injuries Monday, Tuesday, Wednesday, Thursday 8am - 9:30pm

Saturday, Sunday, Monday 7am - 9:30pm 69 Barnsley Health

Barnsley Walk-In Centre Sackville Street, S70 2RD 0330 123 9188

Child Assessment Centre Accessed through A&E

i-Heart Barnsley 0122 624 2419 i-Heart Barnsley is a Barnsley Healthcare Federation service providing NHS Primary care services to people in Barnsley.

Weekdays Weekends 4pm - 6pm 8am - 9:30am

NHS 111 111 (24/7 365 Days) Get advice on medical problems. They can call an ambulance if required.

70 Barnsley Health

Dental Barnsley Community Dental Service New Street Health Centre, Upper New St, S70 1LP 0122 664 5150 Dental services for people who are not registered at any NHS dentist.

Monday & Wednesday 8:45am - 12:30pm 1:15pm - 5pm

Tuesday and Thursday 8:45am - 12:45pm 1:15pm - 5pm Friday 8:45am - 12:30pm 1:15pm - 4:30pm

Family Planning and Emergency Contraception

Barnsley Sexual Health Clinic Gateway Clinic, Unit 1, Gateway Plaza, Sackville Street 0800 055 6442

71 Barnsley Health

Mental Health

Assertive Outreach Team Oakwell Centre, Kendray Hospital 0122 664 4400 This service offers support to people who may be vulnerable or at risk because they find it hard to accept help. If you ask for help from the team, they’ll work with you and other services, to improve your living conditions and quality of life. The service is available every day from 8am to 8pm during the week and 9am to 5pm at weekends. You’ll be referred to the services by a community mental health team

Barnsley Council

Intensive Home-Based Treatment Team Oakwell Centre, Kendray Hospital 0122 664 4400 Aims to resolve crisis at home by providing support and onward referrals after crisis is resolved. Alternative to hospital admission.

72 Barnsley Health

Barnsley Sexual Abuse and Rape Crisis Services (BSARCS) 0122 632 0140 We Listen. We Believe. We Support. Every experience of sexual violence is different and has an impact, even if it only happened once. If it is affecting you, call us.

Community Mental Health Teams 0122 664 5000 4 teams in Barnsley looking after people 16+ with short or long-term mental health needs.

IDAS 0122 632 0112 Largest specialist charity in South Yorkshire supporting people affected by domestic abuse and sexual violence. Refuge accommodation, community support, peer mentoring, group work and helpline (see Helplines section). All ages and genders welcome. Professional and confidential approach.

73 Barnsley Health

Lundwood Health Centre 55 Littleworth Ln, Barnsley S71 5RH 0122 664 5048

Mental health access team, Barnsley (NHS)

Intensive Home-Based Treatment Team Rose Tree Avenue, Cudworth, Barnsley, South Yorkshire, S72 8UA 0122 664 4900 Programme to increase access to mental health services and psychological therapies. Aimed at treating common mental health problems.

Northern Central Community Mental Health Team Littleworth Lane, Barnsley S71 5RG 0122 664 5000

74 Barnsley Health

Pathways Support Centre 33 Peel Parade, S70 2RN 0122 673 1812 Provides holistic services to anyone 18+ who is experiencing low level mental health issues such as anxiety, depression and low mood. We offer both individual and group sessions. Contact for an introductory session to access the service.

Young People’s Mental Health (CAMHS) New Street Health Centre Barnsley’s Child and Adolescent Mental Health Service (CAMHS) works with children and young people up to the age of 18 who have mental health or emotional difficulties. Needs to be referred to the service by a professional. Monday - Friday 9am - 5pm

75 Barnsley

Addiction

Barnsley Beacon 0122 681 4012 Advice, information and support for parents and carers of drug users.

Barnsley Young Person’s Service McLintocks Building, YOT, Crookes Street, S70 6BQ 0122 670 5980 This project is for offenders only and accessible to those young people referred through the criminal justice system.

Barnsley Recovery Steps delivered by Humankind Burleigh Street, Barnsley, S70 1XY 0122 677 9066 Provides Recovery Steps service. A range of free, confidential services to users and their families. Support people over 18 yrs to stay safe, live happier and healthier lives and stay drug and alcohol-free. Experienced and professional teams. Services: 1:1 and group sessions, counselling, family support, recovery plan, health checks and vaccinations, reduce harm and overdose prevention,

76 Barnsley Health

medications to reduce drug use, detox as out or inpatient, mentoring, pregnancy, prison. Needle exchange on site.

Monday - Friday 9am-5pm

Turning Point South Yorkshire See ‘Sheffield’ section

77 Barnsley Toilets

Alhambra Shopping Open during Centre, Barnsley normal shopping Town Centre hours Barnsley Indoor Open during Market normal shopping hours Cheapside, 24 hours Cheapside junction with Barnsley Town Peel Square, Eldon Street Centre (Disabled North and Market Hill toilet for RADAR key users only) Locke Park, Park 8am - 3pm Near the cafe and Road, Kingstone bowling green Morrisons Open during Supermarket, normal shopping Barnsley Town hours Centre Penistone Town 6:30am - 6pm At the top of Shrewsbury Centre Road opposite the church entrance

78 Barnsley Libraries

Central Library Wellington House, 36 Wellington Street, S70 1WA Barnsley’s central library offering daily activities and groups on top of usual library services. Including Conversation Club to improve English, Culture Hub, Job Club

Cudworth Library Cudworth Centre of Excellence, Roberts Street, S72 8UQ Darfield Library Church Street, Darfield, S73 9 LG

Dodworth Library High Street, Dodworth, S75 3RF

Goldthorpe Library Barnsley Road, Goldthorpe, S63 9NE

Holyland Library High Croft, Holyland, S74 9AF

Mapplewell and Village Hall, Darton Lane, Mapplewell, S75 Staincross Library 6AL Penistone Library High Street, Penistone, S36 6BR

Priory Library Priory Campus, Pontefract Road, S71 5PN

Roundhouse Library Roundhouse Lifelong Learning Centre, Laithes Crescent, Athersley, S71 3AE

79 Barnsley Charity Shops

Our charity shop information is not a comprehensive guide, more options are available.

British Heart Foundation 34 Market Street, Barnsley, S70 1SL 0122 620 3281

DebRA Charity Shop 44 Market Street Barnsley, S70 1SN 0122 624 1527

RSPCA 14 Market Street, S70 1SL 0122 623 2492 Monday - Saturday 9am - 6pm

Salvation Army Charity Shop 4 Bow Street, Cudworth, Barnsley, S72 8JL 0122 621 0210

80 Barnsley Advice

Barnsley Citizens Advice Bureau Wellington House, 36 Wellington Street, S70 1WA 0344 411 1444 Get advice on applying for homeless help from the council, including making an application and challenging a decision. Also offer advice if you have nowhere to sleep tonight, getting a housing plan, and social services input. Services include phone, email, web-chat and face to face advice.

Barnsley Young Person’s Advice and Guidance Supporting vulnerable young people 13-24 yrs with employment information, training and learning courses, internet access, job searching, benefits advice, CV and application help, one-to-one support. Athersley Roundhouse Centre Monday 1pm - 3pm Better Barnsley Shop, Cheapside, Town Centre Monday, Wednesday, Friday 10am - 4pm Goldthorpe, Dearne IKIC Young People’s Centre Wednesday 2pm - 4pm Hoyland, The Komplex Monday 1pm - 3pm Penistone Library Tuesday 10am - 2pm Wombwell IKIC Young People’s Centre Tuesday 1pm - 3pm 81 Barnsley Advice

Christians Against Poverty Emmanuel Methodist Church, Huddersfield Road, Barnsley. S75 1DT 0777 261 0899 Provides sustainable poverty relief through debt counselling, advice and practical help. Empowers people to help themselves out of poverty. The course is for you if you are working, unemployed, retired or a student. Money coaches run the session.

Hope House 2 Blucher Street, S70 1AP 0122 621 1011 Care and leadership in forming good relationships through groups and meetings. Activities held most days.

82 Doncaster Helplines

Emergency Non-emergency Non-emergency Services Health Police

Call: 999 Call: 111 Call: 101

Addiction - Talk to Frank Drugs Helpline 0300 123 6600

Doncaster Samaritans 36 Thorne Rd, Doncaster DN1 2JA 0130 232 7474 [email protected]

Ongo M25 Supported Housing 0130 236 1777 Are you, or do you know someone who is homeless, sofa surfing, temporarily staying with friends or family, or at risk of becoming homeless? If you or they need somewhere to live in Doncaster, Ongo M25 Supported Housing may be able to help. We provide temporary homes and support to single people, aged 18 or over.

83 Doncaster

Safe@Last 0800 335 7233 or text SAFE to 60777 Safe@Last supports vulnerable children and young people at risk of running away. They have a 24 hour helpline, offer one-to-one support and deliver prevention training in schools across South Yorkshire and beyond. This includes children who have run away or been forced to leave home and those who are thinking about it.

Samaritans 116 123

St Leger Homes Civic Office, Waterdale, Doncaster DN1 3BU 0130 273 6000 The Housing Options service for Doncaster offers housing advisory services to everyone with a housing related issue

84 Doncaster Accommodation

Supported Housing

Ashmount Court 48 High Rd, Doncaster DN4 0130 285 6457 Ashmount Court is a development of 16 high quality, self- contained flats in Doncaster that provides accommodation and 24-hour support for people with complex mental health needs. Person-centred recovery support is provided by our core team on-site team of Recovery Support Workers, with additional support from our Quality and Practice Team.

Doncaster Move On [email protected] 0130 287 4880 The staff working at Move On provide fully supported accommodation to anyone who is at risk of homelessness, or who has been made homeless. We can also help people learn – or relearn – the personal, social and practical skills needed to gain education, find work, and live independently. Accepts referrals from a range of professionals and local organisations. You can also self-refer by calling the Move On team.

85 Doncaster Accommodation

Housing and Support Group Wharf House, Wharf Road, Doncaster, DH1 2ST 0130 222 8010 Advice and specialist help in community care, housing and welfare benefits for people who are homeless or threatened with homelessness.

Riverside - Doncaster Homeless Floating Support Service Wharf House, Wharf Road, Doncaster, DH1 2ST 0130 255 8014 [email protected] This project supports people over the age of 18 in maintaining their tenancy and or property as well as finding and securing new properties. Individuals will receive advice on day-to-day issues such as finance and budgeting, alongside education and employment. Individuals will also have a tailored support plan and will be able to meet with their support worker as regularly as they need. Monday to Friday between 8am - 8pm, During weekends 9am - 5pm. Floating support team also offers out-of-ours visits.

86 Doncaster Accommodation

St Leger Homes - Housing Options Team Doncaster Homechoice, St Leger Court, White Rose Way, Doncaster, DN4 5ND 0130 286 2628 [email protected] Doncaster Homechoice is responsible for Doncaster Council’s Housing Register and the allocation of council homes. They can assist you in accommodation if you have links to Doncaster. Monday - Friday 8:30am - 5pm

YMCA Doncaster 31 Wood Street, Doncaster, DN1 3LH 0130 234 2148

Working with people who are homeless is in our DNA – it’s the reason our organisation was formed. We’re here to offer support to anyone who needs us, and to provide a safe place that they can call home and use to start rebuilding their lives.

87 Doncaster Accommodation

Young People

DHYP - Floating Support Service for 16-25 year olds 0771 750 7071 / 0771 750 7074 [email protected] DHYP provides free housing related support to young people in the lead up to, and during, a tenancy. Individuals having difficulties with their tennancies can also seek advice. Support can include: life skills, budgeting, form filling, advocacy and referrals.

DHYP - Drop-in café for 16-25 year olds 0130 273 8198 St Peter In Chains, Church Hall, Chequer Road, Doncaster [email protected] This project gives young individuals the opportunity to discuss housing needs, gain support and access to other services, receive assistance and information relating to benefits and enjoy a free meal and drink with other young people in similar situations. Every Thursday 11:30am - 1:30pm

88 Doncaster Accommodation

Domestic Abuse

Riverside - Refuge 0800 470 1505 Refuge and support to people of all ages and walks of life who are fleeing domestic abuse including running a Floating Support Service which can provide at-home support for those facing domestic abuse. Referrals are open to men and women via a range of agencies including the police, social services, domestic violence groups and health services. Self-referral is also available via the helpline.

89 Doncaster Food

How foodbanks work: Foodbank clients bring their voucher to a foodbank centre where it can be redeemed for three days’ emergency food. Volunteers meet clients over a warm drink or free hot meal and are able to signpost people to agencies able to solve the longer-term problem.

CRY - Askern St Peter’s Church Community Hall, Sutton Road, Askern Parcels are free of charge but limited to one per person over a 3-week cycle. This food bank supports residents of Askern, Norton and Campsall. Thursday: 11am - 1pm

DN7 Community Foodbank St Mary’s Church Hall, Field Road, Stainforth, DN7 5AQ Parcels can only be given out if the individual has been issued a voucher by an authorised voucher holder, such as St Leger Homes. Parcels contain food to last 3 days. This food bank supports residents with a DN7 post code. Friday: 10:30am - 1pm

90 Doncaster Food

Doncaster Food bank (Trussel Trust) Thorne Rd, Doncaster DN1 2HG 0130 273 8629 [email protected]

Bentley Bentley Baptist Church (opposite Bentley Pavilion), Askern Road, Bentley, DN5 0EW Monday 1pm - 3pm

Rossington Holmescarr Centre, Grange Lane, Rossington, DN11 0LP Thursdays 10am - 12pm

Town Centre Christ Church, Thorne Road, DN1 2HG Wednesday and Friday 10am - 12pm

ECO Food Bank Edlington Yorkshire Main Community Centre, Edlington Lane, Edlington, DN12 1AB Food parcels are free of charge and contain food to last 3 days. This food bank supports residents of Edlington and Warmsworth. Thursday: 11am - 1pm 91 Doncaster Food

Guru Nanaks Free Kitchen Five Rivers Community Centre Waterdale Doncaster DN1 3PS Provides hot meals, takeout food and other supplies.

Thursday: 5:30pm - 7:30pm

Mexborough Food Bank Mexborough Family Hub (formerly the Children’s Centre), Wath Rd, Mexborough, S64 9ED Parcels can only be given out if the individual has been issued a voucher by an authorised voucher holder. Mexborough & Denaby Children’s Centre, St Leger Homes, Mexborough CAB and South Yorkshire Credit Union are among the voucher holders. Parcels contain food to last 3 days. Friday: 10am - 12pm

Thorne & Moorends Foodbank The Rugby Clubhouse, Church Balk, Thorne, Doncaster, DN8 5BU 0753 956 7629 This service is independent and therefore does not require referral. Signposting services are also available. Wednesday: 9am - 12pm

92 Doncaster Refugees & Asylum Seekers

Asylum Help UK 0808 800 0630 This service supports adult asylum seekers and those who are dependent of an adult asylum seeker. Helpline Available - Monday - Friday 8am - 5:30 pm

Asylum Support Application UK 0808 800 0631 .This service provides support for asylum seekers who cannot support themselves financially. Helpline Available - Monday - Friday 8am - 5:30 pm

Doncaster Conversation Club Quaker Meeting House, Oxford Place off St James Street. DN1 3SL 0750 585 4115 Advice on asylum support and health issues, British Red Cross Refugee Support outreach, English conversation/ informal learning, various recreational activities, refreshments provided. Thursday - 12pm - 4pm

93 Doncaster Refugees & Asylum Seekers

Refugee Council Children’s Service 0207 346 1134 [email protected] This service is for children who are alone in the UK and are seeking asylum. Helpline Available - Monday - Friday 9am - 5:30 pm

Women’s Support

Doncaster Women’s Aid [email protected] 0130 232 6411

Doncaster Domestic Abuse Helpline [email protected] 0800 470 1505 (Callback service for out of office hours)

National Domestic Violence Helpline 0808 200 0247 This organisation provides support for women who are experiencing domestic violence and need to find a place to refuge. Refuge is usually given on day of call and phoneline is open 24/7.

Opoka - National Helpline 0300 3651700 (freephone) / 0117 2980671 (general enquiries) [email protected] Opoka helps and supports Polish women and children in the UK experiencing domestic violence and abuse and who are often as a result suffering in isolation without knowing who to turn to, or how and where to seek help.

95 Doncaster Health

It is important that you keep safe and well. While your health may not seem like a priority, it should be.

Accident & Emergency

Bassetlaw Hospital: Accident and Emergency Kilton Hill, Worksop, S81 0BD 0190 950 0990

Doncaster Royal Infirmary Thorne Road , Doncaster, Yorkshire, DN2 5LT 0130 236 6666

Non - Emergency

Doncaster Same Day Health Centre Cavendish Court, Doncaster, DN1 2DJ 0300 123 3103

Montagu Hospital’s Minor Injuries Unit Adwick Road, Doncaster, S64 OAZ 0170 958 5171

96 Doncaster Health

Dental

Doncaster Dental Centre 82-86 St Sepulchre Gate, Doncaster DN1 1SD 0130 234 2356

Family Planning And Emergency Contraception

Trihealth Doncaster Sexual Health Service East Laith Gate House, Doncaster 0130 264 0040

Mental Health

Mind Doncaster Oracle House, 2-5 Princess Street, Doncaster, DN1 3NJ 0130 281 2190 This organisation is a leading provider of services that support individuals who are recovering from ill mental health. Promoting awareness and aiding personal wellbeing, Mind helps individuals to progress towards recovery.

97 Doncaster Health

RDaSH Woodfield House, Tickhill Road Site, Weston Rd, Doncaster DN4 8QN 0130 279 6000 Mental health, addiction and family services.

Addiction

Aspire Drug and Alcohol Services 37 Thorne Road, Doncaster DN1 2EZ 0130 273 0956 The drop-in service is open Tuesday, Wednesday and Friday 9am-5pm and Monday and Thursday 9am-7pm. provides an immediate access point for advice and information about their drug and alcohol services. A discrete and separate entrance provides access to a specialist needle exchange where people can exchange their needles and other paraphernalia and get specialist advice and information. The exchange is located at 37 Thorne Road, Doncaster, DN1 2EZ or phone for directions on 01302 730956

98 Doncaster Health

Hubs: We believe it’s vital people can access our services in the communities where they live, to make it as easy as possible for them to get the help and support they need, and build meaningful recovery in communities.

Bentley The Jade Centre, 207 Askern Road, Bentley, DN5 0JR 0130 282 1422 Open Tuesdays and Fridays, 9am to 5pm

Mexborough The Hallgate Centre, Hallgate, Mexborough S64 0DQ 0170 959 0665 Open Mondays and Thursdays, 9am to 5pm

Stainforth Stainforth Clinic, Church Road, Stainforth DN7 5PW 0130 284 1400 Open Mondays and Thursdays, 9am to 5pm

99 Doncaster Health

Project 3 Young People’s Health and Wellbeing Service East Laith Gate House, East Laith Gate, Doncaster DN1 1JE 0130 264 0032 [email protected]

Project 3 works with young people aged 18 years and under who need advice information, help, support and intervention around; sexual health and contraception, drugs, alcohol and legal highs, quitting smoking, education and hidden harm support.

Monday 11am - 6pm Tuesday 11am - 5pm Wednesday 11am - 5pm Thursday 11am - 5pm Friday 11am - 4:30pm Saturday 10am - 3pm

Riverside – Care and Support Wharf House, Wharf Road, Doncaster DN1 2ST 0130 255 8010 Riverside provides support services for customers in our schemes, to manage their recovery from substance misuse and addiction. Monday - Friday 9am - 5pm 100 Doncaster Libraries

Doncaster Central Library Waterdale, Doncaster DN1 3JE 0130 273 4314 www.library.doncaster.gov.uk/web/arena/localbranches

Monday, Tuesday, Friday Wednesday and Thursday 9am - 6pm 9am - 6pm

Saturday 9:30am - 5pm

Seasonal

Please refer to the Sheffield guide.

101 Doncaster Charity Shops

Our charity shop information is not a comprehensive guide, more options are available.

British Heart Foundation 15-16 Baxter Gate, Doncaster DN1 1JU 0130 273 8193 Items available: clothing, shoes and accessories to books, music, toys and homewares. We also have greeting cards for all occasions, pin badges and small gifts.

Monday - Saturday Sunday 9am - 5pm 10am - 4pm

British Heart Foundation The Colonnades, 5 Pell’s Cl, Doncaster DN1 3EG 0130 236 8691 Monday - Friday Sunday 9am - 5pm 10am - 4pm

British Red Cross shop 22 Hall Gate, Doncaster DN1 3NA 0130 232 0502 Monday - Saturday 9am - 5pm

102 Doncaster Charity Shops

Cancer Research UK 15 Scot Ln, Doncaster DN1 1EW 0130 232 8751 Items available: Charity retailer offering donated, secondhand items including books, clothing and household goods 9am - 5:30pm

Dial Doncaster Charity Shop 246 Balby Rd, Doncaster DN4 0QH 0130 285 3194 Monday - Friday 9am - 4pm

Refurnish 82 Cleveland St, Doncaster DN1 3DR 0130 233 7606 Monday - Thursday Friday Saturday 9am - 5pm 9am - 4:30pm 9am - 4pm

103 Doncaster Charity Shops

RSPCA 21 Queen Mary’s Rd, New Rossington, Doncaster DN11 0TS 0130 286 7082 Monday - Saturday 9am - 4:30pm

Save The Children 61-63 Silver St, Doncaster DN1 1JL 0130 234 1210 Monday - Saturday 10am - 3:45pm

The Mind Shop 107 Beckett Rd, Doncaster DN2 4AD 0130 232 9586 Monday - Saturday 9am - 5pm

The Salvation Army 85 Sandringham Rd, Doncaster DN2 5J 0130 234 4575 Monday - Saturday 9am - 5pm 104 Doncaster Advice

SARI – Stand against Racism and Inequality 0117 942 0060 (general enquiry) 0800 171 2272 (report a hate crime) [email protected] SARI provides support for victims of any type of hate crime including racist, faith-based, disablist, homophobic, transphobic, age-based or gender-based.

SSAFA Scarborough Barracks, Sandford Road, Doncaster 0808 802 1212 www.veteransgateway.org.uk SSAFA forces help exists to help all men and women serving, or who have served at any time, in the Armed Forces of the Crown, their families and dependents, which includes widows and widowers. The veterans gateway is first port of contact for veterans seeking support.

Your Life Doncaster Offers you the opportunity to have an informal, face to face chat with a social care worker in a central location in your community. There are over 25 locations for drop in sessions throughout Doncaster, to find out where your nearest drop-in session is call 01302 737391. No appointment needed. 105 Doncaster Advice

Affordable furniture and finance

Refurnish 0130 233 7606

South Yorkshire Credit Union 0303 030 0010

Free debt advice

Citizens Advice Bureau - Mexborough 0170 957 2400

Citizens Advice Bureau - North East Doncaster 0344 499 4137

Doncaster West Development Trust 0170 986 6466

Money Advice Service 0300 500 5000

National Debtline 0808 808 4000

StepChange 0800 138 1111

106 Doncaster Advice

General advice

Citizens Advice Bureau - Doncaster 0344 499 4137 5 Queensgate Waterdale, DN1 3JN Citizens Advice Bureau (including welfare 0170 957 2400 benefits) - Mexborough Citizens Advice Bureau (including welfare 0344 499 4137 benefits) - Mexborough MacMilan Benefits Advice & Advocacy Service 0130 280 2005 (for anyone in Doncaster affected by cancer)

Help with budgeting

Citizens Advice Bureau - Mexborough 0170 957 2400

Citizens Advice Bureau - North East Doncaster 0344 499 4137

Doncaster West Development Trust 0170 986 6466

107 Doncaster Advice

Housing advice

Doncaster HomeChoice 0130 286 2628

Riverside 0130 255 8010

Employment And Training

Beauty & Holistic Training 83 Warmsworth Rd, Doncaster, DN4 0RS 0796 658 7345

Beauty & Holistic Training offers an extensive range of part-time and short courses in Beauty Therapy & Holistic Therapy. Our classes focus on teaching & learning important practical skills with 100% tutor support. We have many success stories of our ex-students going on to become successfully self-employed, or gain employment in salons and spas.

108 Doncaster Employment And Training

Engage Engage HQ, 2 Duke Street, Doncaster, South Yorkshire, DN1 3EA 0130 234 1313 Engage help young people find their feet in the world of employment. They offer industry skills, traineeships, apprenticeships and study programmes.

Job Centre Plus – Doncaster 12 Wood St, Doncaster DN1 3LL 0800 169 0190 / 0845 604 3719 The Doncaster jobcentre offers benefits and support services including; Universal Job match, Income Support, Jobseekers Allowance, Employment Support Allowance and Universal Credit. Monday - Friday Wednesday 9am - 5pm 10am - 5pm

109 Doncaster Employment And Training

Mind Doncaster – Wellbeing service Oracle House, 2 – 5 Princes Street, Doncaster, DN1 3NJ 0130 281 2190 [email protected] This wellbeing service offers several personal development courses for people to attend, ranging from Confidence Building classes to a Cooking Group.

YMCA Training Doncaster 5-7 Regent Square, Doncaster, DN1 2EE 0130 281 3388 [email protected] We offer great opportunities to develop through education and training. You can start on a Study Programme or a Traineeship to build the skills needed in the work place and then step into an Apprenticeship. Friday 8:30am - 4:30pm

110 Doncaster Animal Welfare

PDSA If you are in no fixed abode and get either job seekers allowance or income support, the PDSA can help your animal. You need to take proof of your housing benefit with you. Your animal will be treated free of charge, but you are invited to make a donation towards the treatment costs if you can. There is no PDSA Veterinary Centre in Doncaster but there is in Sheffield so please refer to the Sheffield section in this guide.

Dogs Trust – Hope Project 0207 837 0006 www.moretodogstrust.org.uk Dogs Trust’s Hope Project provides help with the cost of veterinary treatment for any dog whose owner is homeless. Dogs that are part of our Hope Project Veterinary Scheme are entitled to free flea and worming treatments, vaccinations, neutering and microchipping. We can also subsidise most additional treatments that a dog may need.

Doncaster Cats Protection Branch 0771 842 4777 [email protected]

111 Doncaster Animal Welfare

Mayflower Sanctuary Narrow Lane, Bawtry, Doncaster, DN10 6QJ 0130 271 1330 Animal rescue and rehoming service. Monday - Friday Saturday - Sunday 2pm - 4pm 1pm - 4pm

Closed Tuesdays

112 Rotherham Accommodation

Council

Rotherham Interim Accommodation Project 20-21 Old Town Hall, Rotherham, S60 1QX 0170 982 1251 This service helps single homeless people with support needs; prioritises applicants with a local connection to Rotherham.

Rotherham Metropolitan Borough Council’s Homelessness Service Riverside House, Main Street, Rotherham, S60 1AE 0170 933 6009 [email protected] www.rotherham.gov.uk The Homelessness Team offer housing advice to people who are homeless or who are threatened with homelessness. The team will always try to prevent homelessness so that you can remain in your current home. The team also provide housing options advice and information about alternative housing including private rented, housing association and council housing for homeless people. The Homelessness Team undertake homelessness assessments of entitlement to housing for people who are homeless or threatened with homelessness. Temporary accommodation may be available for people in priority need while homelessness

113 Rotherham Accommodation enquiries are being made about the customer’s eligibility for housing. Open Monday to Friday 08:30 - 17:00 only. Outside of these hours – Telephone: 0774 814 3170 Supported Housing

Key Choices Rotherham Riverside House, Main Street, Rotherham, S60 1AE 0170 933 6009 [email protected]

Can help provide advice and accommodation if you live in Rotherham and link you to other agencies based in Rotherham.

Rotherham Thursday Project Osborne House, 1-2 Highfields Doncaster Road , Rotherham, S65 1DZ 0170 936 9153 [email protected] Anyone with a tenancy can be referred by must be over 16. Self-referral. The Rotherham Thursday Project work with people who live in their own home, but are at risk of becoming homeless for a variety of reasons. Our team of experts work closely with customers to ensure they have all the skills necessary to maintain their tenancy, helping with things like budgeting, making the most of benefits and finding work. 114 Rotherham Accommodation

Target Housing Rotherham Regent House, 50 Moorgate Street, Rotherham, S60 2EY 0170 972 3730 Target Housing Rotherham is a support accommodation project, primarily for current offenders, ex-offenders or those at risk of offending. The project offers fully furnished, mainly shared, and some single unit accommodation across the Rotherham Borough for up to two year. No self referrals.

Young People

Action Housing - Parkgate Young People’s Accommodation and Support Services (YPASS) 6 Genesis Business Park, Sheffield Road, Rotherham, S60 1DX 0170 952 7532 [email protected] Parkgate Young People’s Service support young people with a range of support needs to help them prepare for an independent tenancy in a nurturing environment where they feel safe and secure. Support and accommodation for up to 55 young people. No self referrals.

115 Rotherham Accommodation

Rush House Limited 18-19 Lindum Terrace, Doncaster Road, Rotherham, S65 1NJ 0170 936 9295 [email protected] www.rushhouse.co.uk

A 24/7 organisation offering accommodation and support to homeless and inappropriately housed young people aged 16-25. Currently our accommodation is open to young people aged 16-25 who are under the care of their Local Authority. We have support services available to people aged 16+ who may need information, advice and guidance around housing related issues.

Safe@Last 0800 335 7233 or text SAFE to 60777

Safe@Last supports vulnerable children and young people at risk of running away. We have a 24 hour helpline, offer one-to-one support and deliver prevention training in schools across South Yorkshire and beyond. This includes children who have run away or been forced to leave home and those who are thinking about it.

116 Rotherham Accommodation

Women Only Lighthouse for Women 2 Barnsley Road, Wath upon Dearne, Rotherham, S63 6PY 0170 976 0055 The Lighthouse Project provides short and long term accommodation, care and support. They provide a safe, secure and structured environment and can offer training for women over 18, who want new skills and opportunities.

Men Only Lighthouse Homes (men only) The Lighthouse, 71 Westgate, Rotherham, S60 1BQ 0170 936 4600 This service helps single homeless men who wish to address their issues, learn new skills and move on to successful independent living. The service can accept ex-offenders direct from prison.

Domestic Abuse National Domestic Abuse Helpline 0808 200 0247 People who are experiencing domestic violence who need to find a place for refuge can call this 24 hour telephone service which will usually help to find a safe place to stay on the day a customer calls. Opening hours Monday to Friday 09:00 - 17:00 only. 117 Rotherham Day Centres

British Red Cross Unit 9A Brookfields Way, Rotherham S63 5DL 0300 456 1914 The British Red Cross helps people in crisis, whoever and wherever they are.

Liberty Church Station Road, Rotherham, S60 1JH 0170 956 0276 This project is committed to car for the weak and vulnerable and those in need. They provide support and love to any who come, regardless of their race, atheism, religion, sexuality, gender or age.

Shiloh – Rotherham 15 Station Road, Rotherham, S60 1HN 0170 955 9504

Shiloh Rotherham is a charity that offers day support to adults who are homeless or at risk of homelessness. They offer food, clothing, laundry, showers, training, mentoring and activities. They aim to support all their guests to live a fulfilling and independent life. Open 09:30 - 12:30 Monday, Wednesday, Friday only.

118 Rotherham Food

There are various foodbanks operating in Rotherham. The foodbank works using a voucher referral system. The referring agency will make a referral if they feel you are struggling to put food on the table. Rotherham foodbanks works with a number of different agencies, such as Citizens Advice, children’s centres, health visitors, Job Centre Plus, Rotherham’s’ Homelessness Service. When you visit a referral agency they will take some basic details from you. This will help them to identify the cause of your crisis and offer practical guidance. It also means the foodbanks are able to prepare suitable emergency food for the right number of people. Once you have been issued with a voucher, you can exchange this for a minimum of three days of emergency food at your nearest foodbank centre.

Leeds Homelessness Support Rotherham Street Kitchen All Saints Square, Rotherham, S60 1PW

Hot and Cold Food available: Monday 18:00 - 19:30 only.

Maltby Centre High Street, Maltby, Rotherham, S66 8LF 0170 981 8213 Our mission is to help feed families and individuals who need support. Our dedicated team are waiting to welcome anyone that could do with a helping hand. People need to be in crisis, will accept self referrals as well as referrals from the job centre, early help and schools. Food available Monday and Thursday 11:30 - 14:00 only. 119 Rotherham Food

Rotherham Foodbank Hope Centre, Grove Road, Rotherham, S60 2ER 0170 982 0896 [email protected] Call or email Rotherham Foodbank to receive a food voucher that will allow you food and support for a minimum of 3 days. No self referrals. Food available Tuesday and Thursday 11:00 - 14:00 only.

Wath Community Foodbank at Montgomery Hall Church Street, Wath upon Dearne, Rotherham, S63 7RD 0170 951 3160 The Wath Community Foodbank works in partnership with Fareshare Yorkshire & Rotherham’s Food in Crisis project. It provides food for people facing short-term financial hardship. No self referrals. Referrals come via GP’s, Social Workers and schools. Food available Tuesday 12:30 - 13:30 only. Call the telephone number to leave a message for a call back.

120 Rotherham

Food Shiloh Rotherham 15 Station Road, Rotherham, S60 1HN 0170 955 9504 Shiloh Rotherham is a charity that offers day support to adults who are homeless or at risk of homelessness. They offer food, clothing, laundry, showers, training, mentoring and activities. They aim to support all their guests to live a fulfilling and independent life. Open 09:30 - 12:30 Monday, Wednesday, Friday only. Sunday Night Café, Lighthouse Homes The Lighthouse, 71 Westgate, Rotherham, S60 1BQ 0170 936 4600 Access to this service is through the Lighthouse Home project during the week. Food available Sunday 18:00 - 19:00 only. Sunday Night Cafe will also help people back into employment by referring to the main Lighthouse Project

Refugees & Asylum Seekers

Asylum Help UK 0808 800 0630 Call Asylum Help UK if you’re an adult asylum seeker or dependant of an adult asylum seeker. Helpline available Monday to Friday 08:00 - 17:30 only.

121 Rotherham

Refugees & Asylum Seekers

British Red Cross Rotherham Unit 24, Eastwood Methodist Church, Fitzwilliam Road, Rotherham, S65 1PT 0114 242 7385 Advocates for asylum seekers, offers a drop in session every Thursday 12:30 - 15:30 only. They don’t provide housing support or make referrals to food banks.

Refugee Council Children’s Service 0207 346 1134 [email protected]

Call Refugee Council Children’s Service if you are a child in the UK on your own and applying for asylum. Helpline available Monday to Friday 09:00 - 17:30 only.

122 Rotherham Women’s Support

Apna Haq The Spectrum, Coke Hill, Rotherham, S60 2HX 0170 951 9212 / 0170 951 9211 [email protected] www.apnahaq.org.uk Apna Haq support women and girls from black and minority ethnic (BME) communities who are living in Rotherham to escape violence. Services offered include drop ins, support groups, domestic violence outreach and floating support. For referral please call. Open Monday to Friday 09:00 - 17:00 only.

123 Rotherham Women’s Support

National LGBT Domestic Violence Helpline RWR, PO Box 769, Rotherham, S60 9JJ 0800 999 5428 www.galop.org.uk [email protected] If you’ve experience hate crime, sexual violence or domestic abuse, we’re here to help you. We also support lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system. Helpline available Monday to Friday 10:00 - 17:00 only.

Karma Nirvana RWR, PO Box 769, Rotherham, S60 9JJ 0800 599 9247 [email protected] www.karmanirvana.org.uk A National Charity that supports victims of honour- based abuse and forced marriage. Honour crimes are not determined by age, faith, gender or sexuality, we support and work with all victims. Culture, religion and tradition are not an excuse; forced marriage is illegal in the UK. Helpline available Monday to Friday 09:00 - 17:00 only.

124 Rotherham Women’s Support

Opoka - National Helpline 0300 365 1700 (Freephone) / 0117 298 0671 (General enquiries) [email protected] www.opoka.org.uk Opoka helps and supports Polish women and children in the UK experiencing domestic violence and abuse and who are often as a result suffering in isolation without knowing who to turn to, or how and where to seek help.

Rotherham Rise PO Box 769, Rotherham, S60 9JJ 0870 850 2247 (Accommodation services) / 0844 225 4411 (All other services) [email protected] We can provide much needed help and support for women and children escaping domestic violence. We take referrals from all over the country from a variety of sources. We offer accommodation based support as well as outreach support and refuge services. We also have a dedicated children and young people’s support service.

125 Rotherham Health

It is important that you keep safe and well. While your health may not seem like a priority, it should be.

Homeless Health Service: 0117 989 2450

Emergency: NHS: NHS Rotherham 999 111 0170 982 0000

Accident And Emergency

Rotherham District General Hospital Rotherham Foundation Trust, Level C, Urgent Emergency Care Centre, Moorgate Road, Rotherham, S60 2UD 0170 982 0000 Accident and emergency only.

Non - Emergency Medical GP To find out where your local GP practice is you can phone NHS Rotherham CCG on 01709 302000 Alternatively you can visit www.rotherhamccg.nhs.uk. Please note homeless have the right to register for GP without providing proof of address or ID. 126 Rotherham Health

Rotherham NHS Walk In Centre Urgent Emergency Care Centre, Rotherham District General Hospital, Moorgate Road, Rotherham, S60 2UD 0170 982 0000 Accident and emergency only.

Dental

There are currently 13 community dental services provided across Yorkshire and the Humber and Bassetlaw. They provide routine and specialist dental care for people with special care needs for example, people with physical and/or learning disabilities as well as people from vulnerable groups such as homeless and migrants. Access is provided with referral from a GP, high street dentist, or other health and social workers.

127 Rotherham Health Family Planning And Emergency Contraception GP Designated Contraceptive Implant Clinics: Ridgeway Medical Centre 14 Ridgeway, Rotherham S65 3PG 0170 942 7777 (appointment) Appointment only service: Thursday 9:30am - 12:00pm only.

Rotherham Foundation Trust Level C, Rotherham Hospital, Moorgate Road, Rotherham, S60 2UD 0170 942 7777 For 7 days a week, the trust runs Integrated Sexual Health Clinics. Monday - Thursday (8am - 9pm) Friday (9am-5pm), Saturday (10am - 5pm), Sunday (11am - 2pm) Weekend are for under 25s only.

Over 5 days, the trust runs a HIV Clinic Monday, Wednesday, Friday (8:30am - 5pm) Tuesday and Thursday (8:30am - 7pm)

128 Rotherham Health

Shakespeare Road Medical Centre 50 Shakespeare Rd, Rotherham S65 1QY 0170 942 7777 Appointment only service Open daily: 3:30pm - 5:30pm only.

Yorkshire MESMAC Clinics 11 Mansfield Road, Rotherham, S60 2DR 0170 924 2202 www.mesmac.co.uk MESMAC Clinics offer drop in testing for HIV, Syphlis, Gonorrhoea, Chlamydia and Pregnancy. Tuesday (10am - 2pm) Thursday (3pm - 7pm) Also open on the first Saturday of each month

129 Rotherham

Health

Mental Health

CAMHS Kimberworth Place, Kimberworth Road, Kimberworth, Rotherham, S61 1HE 0170 930 4808 CAMHS stands for Child and Adolescent Mental Health Services. CAMHS are the NHS service that assesses and treats young people with emotional, behaviourable or mental health issues.

Rotherham Adult Mental Health Service Swallownest Court, Aughton Road, Swallownest, Rotherham, S26 4TH 0170 930 2670 We operate a Crisis Service 24/7 and can support people who are experiencing a mental health crisis who require a quick response. Accept self referrals. Appointment required.

130 Rotherham Health

Rotherham Mental Health Hospital Liaison Service 0170 944 7070 Provides round the clock mental health care for patients who attend Rotherham Hospital to provide assessment, treatment and management of mental health to adults over the age of 18.

Rotherham and Barnsley MIND Osborne House, 1-2 Highfields Doncaster Road, Doncaster Gate, Rotherham , S65 1DZ 0170 991 9929 Rotherham and Barnsley MIND has been providing community mental health support since 1971 and currently offers services to adults in the community and at the resource centre in Rotherham.

131 Rotherham Toilets

Rotherham Central Station

Open to the public, no baby changing facilities available.

Rotherham Interchange College Road, Rotherham, S60 1EY Services offered: Men and women sections. To access disabled and baby changing facilities push the buzzer. Please note there is a 20p charge.

Rotherham Leisure Complex Effingham Street, Rotherham, S65 1BL Services offered: Men and women sections. Separate unisex wheelchair access with baby changing facilities available. All are located approximately 8m left of the reception desk.

Monday - Friday: 7am - 10pm Saturday - Sunday: 7:30am - 8pm

132 Rotherham

Toilets

Rotherham Library / Riverside House Services offered: Men and women sections. Wheelchair access and baby changing facilities available. No charge.

Monday - Friday 9am - 5pm

133 Rotherham Libraries

Rotherham Minister Services offered: Men and women sections. Separate unisex wheelchair access. 20p charge. Daylight hours only

Tesco Extra Rotherham Drummond St, Rotherham,S65 1HY Services offered: Men and women sections. Separate unisex wheelchair access and baby changing facilities available.

Monday - Saturday: 6am - 12am Sunday: 10am - 4pm

Libraries and Neighbourhood Worksop Road Sheffield, S26 4WD Hubs – Aston 0170 925 4134 Libraries and Neighbourhood Ellis Street Rotherham , S60 5DJ Hubs - Brinsworth 0170 937 3028 Libraries and Neighbourhood Laughton Road Dinnington, Sheffield, Hubs – Dinnington S25 2PP 0170 933 4426 Libraries and Neighbourhood Coach Road Greasbrough, Rotherham, Hubs - Greasbrough S61 4PU 0170 955 1477

134 Rotherham Libraries

Libraries and Neighbourhood Church Street Kimberworth, Hubs – Kimberworth Rotherham, S61 1HA 0170 955 8581 Libraries and Neighbourhood Wales Road Kiveton, Sheffield, S26 6RB Hubs - Kiveton Park 0190 977 1823 Libraries and Neighbourhood Braithwell Road, Maltby, Rotherham, Hubs – Maltby S66 8JE 0170 933 4772 Libraries and Neighbourhood Herringthorpe Valley Road Rotherham, Hubs – Mowbray Gardens S65 2UH 0170 937 0038 Libraries and Neighbourhood Barbers Avenue Rotherham, S62 6AA Hubs - Rawmarsh 0170 925 5682 Libraries and Neighbourhood Station Street Swinton, Mexborough, Hubs – Swinton S64 8PZ 0170 925 4615 Libraries and Neighbourhood Sough Hall Avenue Thorpe Hesley, Hubs - Thorpe Hesley Rotherham, S61 2QJ 0114 245 7027 Libraries and Neighbourhood School Road Thurcroft, Rotherham, Hubs – Thurcroft S66 9DE 0170 954 6150 Libraries and Neighbourhood Montgomery Square Wath, Rotherham, Hubs - Wath S63 7RZ 0170 987 3542 Libraries and Neighbourhood 286 Bawtry Road Wickersley, Hubs – Wickersley Rotherham, S66 1JJ 0170 954 4134

135 Rotherham Seasonal

Please refer to the Sheffield guide.

Charity Shops

Our charity shop information is not a comprehensive guide, more options are available.

There are a large number of charity shops in Rotherham selling reasonably priced, good quality clothing and household items.

Age UK Rotherham Unit 15/Metropoleton Prde, Rotherham, S65 1HY 0170 936 8372 Monday - Saturday: 9am - 4pm

Barnado’s Parkgate Unit 4A, Great Eastern Way, Parkgate, Rotherham, S62 6JG 0170 971 9878 Monday - Saturday: 9am - 7pm Sunday: 10:30am - 4pm

136 Rotherham Charity Shops

Barnado’s shop 49-51 Wellgate, Rotherham, S60 2LT 0170 937 0393 Monday - Friday: 9am - 5pm Saturday: 9am - 12pm Sunday: 12pm - 5pm

Bluebell Wood Children’s Hospice North Anston, Rotherham, Sheffield, S25 4DY 0190 951 7369 Monday - Saturday: 9am - 4pm

British Heart Foundation 11 Frederick St, Rotherham, S60 1QN 0170 982 0573 Monday - Sunday: 9:30am - 5pm

British Heart Foundation Furniture 37-39 College St, Rotherham, S65 1AG 0170 931 8620 Monday - Saturday: 9:30am - 5pm Sunday: 10am - 4pm

137 Rotherham

Charity Shops

Cancer Research UK 74 Effingham St, Rotherham, S65 1AL 0170 983 0798 Monday - Saturday: 9am - 5:30pm

Cancer Research UK Unit 8B, Parkgate Shopping Park, Parkgate, Rotherham, S60 1TG 0170 978 0707 Monday - Saturday: 9am - 7pm Sunday: 10:30am - 4:30pm

Furniture Warehouse at Age UK Rotherham Unit 7 Eastwood Trading Estate, Fitzwilliam Road, Rotherham, S65 1SL 0170 978 6959 Monday - Saturday: 9am - 4pm

National Hereditary Breast Cancer Helpline 18 Howard St, Rotherham, S60 1QU 0170 982 1170 8am - 10pm

138 Rotherham Charity Shops

Rotherham Furniture Dealers The Crofts Complex, Quarry Hill, Rotherham, S60 2ND 0797 485 9333 Monday - Friday: 9am - 5pm Saturday: 10am - 4pm

Rotherham Hospice Shop 250 Bawtry Rd, Wickersley, Rotherham, S66 1JY 0170 954 9391 Monday - Saturday: 9am - 4:30pm

Rotherham Hospice 23 Brinsworth Ln, Brinsworth, Rotherham, S60 5BS 0170 983 5292

Monday - Saturday: 9am - 4:30pm

Rotherham Hospice Broom Rd, Rotherham, S60 2SW 0170 930 8900 Monday - Friday: 8am - 5:30pm

139 Rotherham

Charity Shops

RSPCA Charity Shop 14a High Street, Rotherham, S60 1PP 0170 983 7267 Monday - Saturday: 9am - 4pm

Sense 9 Frederick St, Rotherham, S60 1QN 0170 936 7380

The Rotherham Hospice Charity 87 Browning Rd, Rotherham, S65 2NW 0170 983 9946 Monday - Saturday: 9am - 4:30pm

140 Rotherham Advice

The Salvation Army Modern Slavery Adult Victim Care Service 0300 303 8151 (referral helpline) 0300 303 0547 (general enquiries Mon-Fri 9am-5pm) Statutory agencies, front line workers, concerned individuals and potential victims of modern slavery can call the referral helpline. If the individual gives their consent they will be referred into the National Referral Mechanism (NRM) to assess eligibility for further support. This may include accommodation, outreach and move-on support.

Unseen Modern Slavery Helpline 0300 012 1700 (24hr)

Victim Support IVDA Service – Humberside and South Yorkshire 0300 303 1976 / 0808 168 9111 (out of hours) If you’ve been affected by crime call your local victim care team. Monday - Friday: 9am - 8pm Saturday: 9am - 1pm

141 Rotherham Advice

Citizen’s Advice Bureau 0344 411 1444 (General Advice Line) / 0170 979 4980 (Debt Advice Line) Get advice on applying for homeless help from the council, including making a homelessness application.

Employment And Training

Rotherham Job Centre Plus Chantry House, Douglas Street, Rotherham, S60 2DL 0845 608 8560 The local job centre can help find work and also help to administer claims for Welfare Benefits. Opening hours Monday to Friday 09:00 - 17:00 only.

Animal Welfare

Please refer to the Sheffield guide.

142 Drug Misuse Harm Reduction

Injecting Harm reduction is about reducing the number of deaths related to heroin (and other substance overdoses) and about educating people to use drugs and alcohol more safely to keep them alive until they are in recovery. This is increasingly important here because homelessness increases the risk of opioid use. If you use drugs it is most dangerous to inject them. Choosing not to inject reduces harm on your body. - Risks of injecting: Blood borne viruses (HIV, Hepatitis) Vein damage Overdose Increased drug dependency Loss of limbs Reducing risk: Never share ANY equipment or substances Use a needle exchange Get specialist advice on injecting safely Don’t inject in neck or groin Rotate injection sites Wash hands and skin at injection site Split dose down If not used for a while tolerance will decrease so inject less 143 Don’t mix drugs Drug Misuse Harm Reduction

Overdose If you think someone has overdosed, roll them onto their side and call 999. Check if they are conscious by shaking their shoulder and talking to them Roll them onto their side If opioid overdose, then administer Naloxone if trained on how to Ring 999 Stay with the person and check they are breathing If they stop breathing, roll them onto their back and start CPR (chest compressions) (Don’t: hurt them, throw cold water on them or inject them with more drugs (other than Naloxone) to try and wake them.)

Naloxone

Naloxone is a medication that reverses the effects of opiate overdose. This is a medical intervention shown to save lives by encouraging users to engage more with programmes and stay alive long enough to be in recovery. This is about training homeless people to recognise the signs of overdose and how to respond and stop drug-related deaths.

144 Thank You South Yorkshire’s Community Foundation would like to thank Polly Buxton and Sam Cullen students from Sheffield Hallam University and George Rudd and Kristin Bryce from the University of Sheffield, for researching and helping to write this publication.

We would also like to thank the High Sheriff of South Yorkshire, Barry Eldred and the very kind and generous donors, without whom the printing of this Survival Guide would not be possible. A thank you also to all the SYCF staff who have worked on the creation of this Guide.

A very big thank you to Ed Reed from Caring in Bristol for the use of the original Bristol Survival Handbook design.

We also extend our thanks to the organisations and groups that are featured in this Guide for their continued efforts to solve homelessness in South Yorkshire.

Finally, a special thank you to Chris Webb of CWebb Designs for his dedication to this project.

www.SYCF.org.uk

South Yorkshire Community Foundation is a company limited by guarantee (No. 7545536) with charitable status (No. 1140947)

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