A HISTORICAL ANALYSIS OF THE EVOLUTION OF THE ADMINISTRATIVE AND ORGANIZATIONAL STRUCTURE OF THE UNIVERSITY OF CENTRAL FLORIDA AS IT RELATES TO GROWTH by BOYD LINDSLEY B.A. University of Central Florida, 2005 M.A. University of Central Florida, 2006 A dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Education in the School of Teaching, Learning, and Leadership in the College of Education and Human Performance at the University of Central Florida Orlando, Florida Spring Term 2015 Major Professor: Barbara A. Murray © 2015 Boyd Lindsley ii ABSTRACT This was a qualitative historical study, which was recounted chronologically and organized around the terms of the four full-time presidents of the university. The review addressed the processes associated with the establishment and development of Florida Technological University beginning in 1963 through its name change to the University of Central Florida in 1979, concluding in 2013. The organization’s mission, vision, and goals, how they evolved and the impact they had on the university were of particular interest. The study was focused on the administrative actions and organizational changes that took place within the university to assist faculty in teaching, research, and service as well as external conditions and events which impacted the university and shaped its development. The growth of the university, as well as the productivity of the faculty, were of interest in the study. iii I dedicate this work to my late mother, Ruth E. Lindsley. I fondly recall, while taking a walk through the streets of my small hometown in Upstate New York on a beautiful summer evening, my mother encouraging me to become either a lawyer or doctor, because “I had the ability to do it.” That was the moment that I knew I wanted to become a doctor. Those words and that encouragement have stayed with me through this process. Additionally, I dedicate this work to my beloved grandmother, Norma “Gram” B. Boyd – one of the strongest people I have ever known. Gram has encountered more challenges, hardships, and despair than any one person should encounter yet keeps moving forward and enjoying life. She has taught me how to live life and has always encouraged me in every opportunity I pursued, including this one. I am forever grateful for her and everything she has brought to my life. iv ACKNOWLEDGMENTS I would like to thank each of my dissertation committee members, including Drs. Walter Doherty, Chuck Dziuban, and Kenneth Murray, for their work in support of my pursuit of this doctoral degree. I would also like to thank the entities who were supportive in providing information for the compilation of this dissertation, as the information they provided was integral to the success of the study. Those entities include the participants who were willing to be interviewed, including Drs. Rick Schell, M. J. Soileau, Bruce Whisler, Denise Young, Ms. Maggie LeClair, and particularly Dr. Frank Juge, who was so thorough and generous with his time. I would also like to acknowledge the staff at the John C. Hitt Library, notably Richard Harrison and Mary Rubin, for all of their support and resources provided. Many people made sacrifices in order for me to complete this dissertation but did so supportively, and it is important they know how appreciative I am for their sacrifice and support. This includes Dr. Robert C. Chandler, Director, Nicholson School of Communication, Dr. Michael Johnson, Dean, College of Sciences, and the Professional Development Leave Committee who approved my professional development leave so I could complete this dissertation. Without the professional development leave, completion of this dissertation would have been much more challenging and, possibly, impossible. I am also appreciative of my family, friends, and colleagues, who have provided words of encouragement along the way. I am also very thankful to my partner and my love, Mr. Michael Farmer, who provided support and made many sacrifices so that I could complete this dissertation. Lastly, but certainly not least, I am especially v grateful to my dissertation chair, Dr. Barbara Murray, who provided me with such solid direction, mentorship, and support from early on in the doctoral program as well as throughout the dissertation process. Thank you, Dr. Murray, and all those who supported me! As a (hopeful) triple alumnus of the University of Central Florida with a bachelor’s, Master’s, and (hopefully a) doctorate, as well as serving as a faculty member for the university, the researcher is proud to be a Knight! vi TABLE OF CONTENTS LIST OF FIGURES ........................................................................................................... ix LIST OF TABLES ........................................................................................................... xiii CHAPTER 1 PROBLEM OF PRACTICE ......................................................................... 1 Introduction ............................................................................................................. 1 A Brief History of the University of Central Florida .............................................. 3 Statement of Problem .............................................................................................. 5 Research Questions ................................................................................................. 6 Definition of Research Terms ................................................................................. 7 Theoretical Framework ........................................................................................... 8 Methods................................................................................................................. 10 Significance of the Study ...................................................................................... 12 Limitations ............................................................................................................ 12 Delimitations ......................................................................................................... 13 Organization of the Study ..................................................................................... 14 CHAPTER 2 REVIEW OF LITERATURE ..................................................................... 15 Introduction ........................................................................................................... 15 History of the State University System ................................................................. 15 Administrative and Organizational Structural Impacts ......................................... 25 Vision, Mission and Goals .................................................................................... 33 Vision Statements ..................................................................................... 33 Mission Statements ................................................................................... 35 The Development and Use of Mission and Vision Statements................. 37 Goals ......................................................................................................... 42 Teaching, Research, and Service .......................................................................... 43 Faculty Productivity .............................................................................................. 56 Growth, Complexity, and Theoretical Implications ............................................. 69 Managerial and Organizational Aspects ................................................... 73 Systems ..................................................................................................... 76 Bureaucracy and Roles ............................................................................. 82 Summary ............................................................................................................... 88 CHAPTER 3 METHODS ................................................................................................ 90 Introduction ........................................................................................................... 90 Problem of the Study ............................................................................................ 90 Methods................................................................................................................. 90 Data Collection ..................................................................................................... 91 Archival Data ............................................................................................ 91 Interviews .................................................................................................. 92 Analysis of Data .................................................................................................... 92 Research Questions ............................................................................................... 94 vii Research Question 1 ................................................................................. 94 Research Question 2 ................................................................................. 94 Research Question 3 ................................................................................. 95 Research Question 4 ................................................................................. 95 Research Question 5 ................................................................................