Welcome to Air Introducing Air Serbia

From our establishment in 1927, Air Serbia has been a leader in air travel.

In October 2013, we launched our new name and new identity, redefining the concept of comfort in the air across our growing network.

We currently serve 39 Euro-Mediterranean destinations directly from our hub at ’s “” International Airport.

Through our equity partner and our codeshare partners, we also offer additional 92 international destinations in Europe, Asia, USA and Australia.

Air Serbia’s fleet has been invigorated with ten Airbus aircraft featuring our new modern, comfortable aircraft environment offering our guests an entirely new travel experience.

Air Serbia. The new wings of Europe. Onboard

At Air Serbia, delivering exceptional service to our guests is CAN WE USE A SHOT OF our priority. We are committed to ensuring that our guests experience the most comfortable journey possible. MAJA + 2 OTHER CREW Our emphasis on quality and freshness is reflected in our onboard dining experience, and the local produce we use in our meals.

We are also proud to offer uniquely Serbian cuisine and beverages in both our Business and Economy Class cabins.

Our hospitality and service standards are a testament to the best that Serbia has to offer. Business Class

Airbus 330

• Leather upholstered fully flat beds, with a generous 63.5 inch length

• Dine on Demand service, so our guests can dine when they like, choosing from a range of a la carte meals made from Serbia’s freshest produce

• Our luxurious turn down service and sleep suit, to ensure a good night’s sleep onboard

• A wide range of inflight entertainment, including the latest Hollywood movies, TV shows and a broad range of Serbian and international films

• Generous baggage policy of 2 x 32 kg complimentary pieces of checked luggage Business Class

Airbus 319/Airbus 320

• Luxurious leather seats in a convenient 2-2 configuration

• A generous 39 inch seat pitch and 20.5 inch seat width

• On flights over 4 hours, guests can enjoy our dine on demand service, including a range of a la carte options

• On flights between 1 and 4 hours, a choice of 2 meal options and a range of soft drinks, International and Serbian wines and spirits

• On flights less than an hour, a selection of canapés and a range of soft drinks, International and Serbian wines and Economy Class

Airbus 330

• 236 comfortable leather seats in a 2-4-2 configuration

• A choice of 3 meal options, including a traditional Serbian dish, all made using Serbia’s freshest produce

• Our Café service, offering a range of hot drinks and snacks

• A generous baggage policy of 2 x 23kg complimentary pieces of checked luggage Economy Class

Airbus 319/Airbus 320

• 120/147 comfortable leather seats in a 3 x 3 configuration

ATR Fleet

• 66/70 comfortable leather seats in a 2x 2 configuration

Airbus 319/Airbus 320/ATR Fleet

• On flights over 4 hours, guests can enjoy a choice of 3 meal options, including a traditional Serbian dish, and complimentary bar service • On flights between 2 and 4 hours, guests can enjoy a choice of 2 courses, including a traditional Serbian dish, and complimentary bar service • On flights under 2 hours, enjoy a cold snack, our Café service, and complimentary bar service

. Elevate Play – Our inflight entertainment platform

Airbus A330

Guests can enjoy a wide selection of the latest Can w use shot of man in Hollywood movies, TV shows and a broad range of Serbian and international films business with ipad

Airbus A 319/ A 320

Business Class guests can enjoy access to a personal iPad with noise cancelling headphones, pre loaded with a selection of movies, TV shows, and games.

Our iPads also offer an extensive CD library, including Serbian, Italian, German, Russian, and French albums. Air Serbia Wi-Fly

Our Airbus fleet offers our Wi-Fly service, which means guests can stay connected while they fly, whether they want to stay in touch with friends in flight or work before they land.

Online Check-In

Air Serbia guests can check in online when travelling from Belgrade, Abu Dhabi, London, Istanbul, Beirut, Prague and . Fly and Play Kids Packs

Our Fly and Play kids packs, are available onboard and in our Premium Lounge at Nikola Tesla Airport, Belgrade.

There are two versions, one for infants and another for preschoolers.

Each kit contains a collection of games and fun items including snap cards, a puzzle book, stickers, a jigsaw, stationery and an aviation-themed soft book, featuring a fun eagle mascot throughout.

The packs are currently available on flights to Abu Dhabi, London, Moscow and Paris. Our growing fleet

We are committed to developing a modern and efficient fleet, and currently operate a fleet of 10 Airbus narrow-body and six turboprop aircraft.

We are proud to introduce our first Airbus A 330 to our fleet from June 2016, operating between Belgrade and New York.

We will also take delivery of the first of 10 Airbus A320 in 2018. Our Network

39 direct destinations & 92 code share destinations

New York Services

On 23 June 2016, Air Serbia will commence direct services between Belgrade and New York. Can w use shot of NY in We will offer 5 flights per week, operating on a sunset from ATL convenient split schedule.

Flight Departure Departure Arrival Days of the week Arrival Time number Airport Time Airport

JU 500 Mon, Tue, Thu Belgrade 07:30 New York 12:00 JU 501 Mon, Tue, Thu New York 14:40 Belgrade 05:30+ JU 500 Fri, Sat Belgrade 12:55 New York 17:25 JU 501 Fri, Sat New York 19:30 Belgrade 10:20+ Air Serbia Etihad Guest

Etihad Guest is the loyalty program for Air Serbia, Etihad Airways, & Etihad Regional. Flying with us makes your opportunities to earn and spend Etihad Guest Miles virtually endless. • Reward Flights Spend your miles for Air Serbia flights, or choose from one of our airline partners • Flight Upgrades Treat yourself with an upgrade to a higher cabin. • Reward Shop Browse over 6,000 products from global brands. • Points Pay Convert your Etihad Guest Miles to cash to spend at numbers of outlets worldwide • Family Membership Enroll up to 8 family members and collect100% of their miles on a single account. Air Serbia Premium Lounge, Nikola Tesla Airport

Our flagship Premium Lounge offers guests the opportunity to relax in style waiting from Belgrade or transiting through our home.

• Open 24 hours, guests can choose from an a la carte selection or international buffet, all made using Serbia’s finest produce

• Our Premium Lounge is available to our Business Class guests, as well as Platinum, Gold and Silver members of our Etihad Guest program when flying on Air Serbia or Etihad Airways operated flights. Etihad Airways Partners

In October 2014, Air Serbia became a member of Etihad Airways Partners, a partnership which brings together like- minded airlines to offer guests more choice through improved networks and schedules and enhanced frequent flyer benefits.

Airlines currently within the partnership are: Etihad Airways, , , airberlin, , Air Serbia, Air Seychelles and Etihad Regional.