Kerbside Management and Enforcement Code of Practice

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Kerbside Management and Enforcement Code of Practice Kerbside Management & Enforcement Code of Practice Version 4.0 April 2017 City of Westminster Parking Services OF This document can be disclosed to the public and is published on the City of Westminster’s website at www.westminster.gov.uk/parking-policies-and-reports SECTION 1 - INTRODUCTION 1.0 Contents Page Section 1 – Introduction 2 1.0 Contents 2 2.0 Glossary of terms 4 3.0 About this document 4 4.0 Freedom of Information and public access to this document 5 5.0 Governance and version control 5 6.0 Definitions 5 7.0 Exemptions to this KMECOP 6 8.0 PCN types 7 9.0 Marshals 7 10.0 Parking enforcement by CCTV 7 11.0 Marshal activities 7 Section 2 – Parking 9 Restricted Streets and Yellow Lines 9 Private vehicles – waiting restrictions apply 9 Private vehicles – night time enforcement 11 Private vehicles – double parking 12 Commercial vehicles – waiting restrictions apply 13 Commercial vehicles – night time enforcement 15 Commercial vehicles – double parking 16 Commercial vehicles – Overnight Waiting Ban 18 Commercial vehicles – coaches/buses 19 Pedestrian zones 20 Waiting and loading restrictions apply 22 Parking Bays 24 Resident bays 24 Shared-use bays 27 Paid-for parking bays 31 Paid-for motorcycle bays 35 Dual-use bays 38 Taxi-only Pay-to-Park bays 39 Coach-only Pay-to-Park bays 41 Market trader bays 43 Car Club permit holders only bays 45 Electric vehicle charging bays 46 Disabled blue badge bays 48 Dedicated disabled bays 50 Hotel bays 51 Doctor parking bays 52 Ambulance bays 53 Hospital parking bays 54 Diplomatic bays 55 Police designated bays 56 On-street loading bays 57 Off-street loading bays 59 Electric bus stands 60 Restricted Areas 61 Footway parking 61 Dropped footways 63 Suspended bays 65 Pedestrian crossings and/or restricted areas marked by zig-zags 67 Restricted area outside schools 68 Special permission outside schools/nurseries/adventure playgrounds 69 Taxi ranks 70 Restricted bus stops/stands 72 London Cycle Hire Scheme bays 73 2 City of Westminster Kerbside Management & Enforcement Code of Practice v4.0 April 2017 SECTION 1 - INTRODUCTION Restricted Practices 74 Engine Idling 74 Misuse of Bays 76 Selling goods from a parking place 76 Not parked correctly within the bay/space 77 Vehicle Type Exceptions 78 Emergency services vehicles 78 Patient-carrying ambulances 79 NHS blood and transplant delivery service vehicles 80 London Transport buses 81 Sightseeing tour buses 82 Vehicle Cannot Be Moved 83 Vehicle breakdowns 83 Vehicles involved in accidents and abandoned vehicles 84 Warning Notices and Relocations 85 Warning Notices 85 Relocations 87 Section 3 – Moving Traffic 89 Moving Traffic Contraventions 89 Camera enforcement of MTCs 89 Box junctions 90 Directional instructions 91 Route restricting certain vehicles 92 Prohibited turns 93 No entry 94 Prohibitions on certain vehicle types 95 7.5T goods vehicle weight restriction 96 Pedestrian zones 97 Section 4 – Changes to KMECOP V3.1 98 3 City of Westminster Kerbside Management & Enforcement Code of Practice v4.0 April 2017 SECTION 1 - INTRODUCTION 2.0 Glossary of Terms AVRS Abandoned Vehicle Removal Service CCTV Closed Circuit Television CEO Civil Enforcement Officer COP Code of Practice CPZ Controlled Parking Zone CVIT Cash and Valuables in Transit DYL Double Yellow Lines KMECOP Kerbside Management and Enforcement Code of Practice document FOI Freedom of Information FPN Fixed Penalty Notice HAUC Highways and Utility Committee HGV Heavy Goods Vehicle HHD Handheld device HEB Health Emergency Badge LB London Borough MTC Moving Traffic Contravention PCN Penalty Charge Notice PIB Parking Identifier Board RBKC Royal Borough of Kensington and Chelsea RTRA 1984 Road Traffic Regulation Act 1984 SOP Standard Operating Procedures SYL Single Yellow Line TMA 2004 Traffic Management Act 2004 TMO Traffic Management Order TRACE Tow-Away, Removal and Clamping Enquiry TSRGD Traffic Signs Regulations and General Directions URN Unique Reference Number VRM Vehicle Registration Mark WCC Westminster City Council 3.0 About This Document 3.1 This document sets down the parking and MTC kerbside management and enforcement protocols in the City of Westminster. Parking is covered in section 2 of the document and moving traffic in section 3. It is primarily intended for use by WCC’s Marshals, a term which also includes traffic enforcement camera operators (see section 10.0), but has been made readily available via WCC’s website for the public’s information. 3.2 Through this document WCC seeks to: Deliver a high quality parking service to all road users in a fair and consistent manner; Ensure there is clarity of the kerbside policies and enforcement requirements for all; and Be a single point in which kerbside and enforcement policy is documented and can be updated. 3.3 Document Format Each main area of kerbside use and enforcement is covered by a separate section. An amendment history is included to track changes to the previous version of this document. 3.4 In general terms, temporary or trial changes will not be listed in this document and it will omit specific or ad hoc instructions referring to individual streets or locations. These will continue to be communicated to the kerbside management provider via formal instruction. 3.5 Illustrations and Photographs The illustrations and photographs included in this document are examples used for illustrative purposes only, intended to promote ease of use of this document, and may not reflect the actual signage or restrictions in place on-street. In the case of MTCs, the contraventions are not limited to the signs illustrated in this document. 3.6 Operational Manual The information within this document should be used in conjunction with the Operational Manual. The KMECOP document specifies the kerbside and enforcement protocols Marshals and camera operators should employ when enforcing parking and moving traffic contraventions respectively on behalf of WCC, whereas the Operational Manual outlines operational procedure and best practice. 4 City of Westminster Kerbside Management & Enforcement Code of Practice v4.0 April 2017 SECTION 1 - INTRODUCTION 4.0 Freedom of Information (FOI) and Public Access to this Document 4.1 No information has been withheld from this document under FOI exemptions and we do not operate separate full and publication versions. 4.2 All requests for hard copies of this document should be treated as an FOI request. The public may make an FOI request online via WCC’s website. 4.3 This document is published online at www.westminster.gov.uk/parking-policies-and-reports. 5.0 Governance and Version Control 5.1 Previous Editions Version Date V1.0 May 2004 V1.1 March 2005 V1.2 May 2005 V1.3 August 2005 V1.4 September 2005 V1.5 September 2007 (unreleased) V1.6 December 2008 V1.7 December 2011 V1.7.1 (corrigendum) December 2013 V1.8 April 2014 V2.0 July 2014 V3.0 May 2015 V3.1 November 2015 5.2 Ownership This document is owned by WCC Parking Services. 5.3 Updates Ad hoc changes will be communicated to WCC’s kerbside management provider via formal instruction. The instruction will refer to the section of the document that is being updated. The full document will be reissued only when deemed necessary or appropriate by WCC Parking Services. 5.4 Approval Authority All re-issues must be authorised by the WCC Executive Director for City Management and Communities. This copy replaces all previous versions which are now obsolete. 6.0 Definitions 6.1 Marshals and CEOs Marshals are fully qualified CEOs as defined by section 76 of the TMA 2004, being persons authorised by or on behalf of WCC to enforce road traffic contraventions. The term ‘Marshal’ is used to reflect their additional ambassadorial role. However, as they are still fundamentally CEOs, they are still referred to as such on statutory documents. 6.2 Waiting, Parking and Stopping Parking contraventions are contraventions of the relevant TMOs. As described in the RTRA 1984; parking and waiting are synonymous. Waiting consists of stopping a vehicle where restrictions apply and can be described as occurring where the vehicle has been permitted to remain at rest. 6.3 Where drivers are not present, Marshals are not required to locate the driver. Finding and advising a driver to move the vehicle is not practical and is in no way necessary prior to the issue of a PCN. 6.4 Loading/Unloading This activity needs to be visible and the process (i.e. the delivery/collection and the obtaining of any necessary signature etc) needs to be continuous in order to satisfy the concessions for 5 City of Westminster Kerbside Management & Enforcement Code of Practice v4.0 April 2017 SECTION 1 - INTRODUCTION loading and unloading. This document details where loading/unloading is and is not permitted and where it is permitted, for how long. 6.5 Private vehicles are only afforded loading/unloading concessions when goods are being loaded/unloaded that are too heavy or bulky to be carried from a legal parking place. The vehicle must therefore be parked at the particular location as a matter of necessity rather than mere convenience. This stipulation does not apply to commercial vehicles. 6.6 Picking Up/Dropping Off of Passengers The definition of picking up/setting down is stopping at the kerbside in order to allow a passenger/passengers to board or alight the vehicle and to load/unload their luggage. In such cases the vehicle should generally not be left unattended. This document details where picking up/setting down is and is not permitted and if so, for how long. 6.7 Heavy Goods Vehicles (HGVs) HGVs are vehicles over 3.5 tonnes in weight. They may have chevrons at the rear although if present these only indicate vehicles that are over 7.5 tonnes.
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