Kerbside Management and Enforcement Code of Practice

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Kerbside Management & Enforcement Code of Practice

Version 4.0 April 2017

City of Westminster Parking Services

This document can be disclosed to the public and is

published on the City of Westminster’s website at

www.westminster.gov.uk/parking-policies-and-reports

SECTION 1 - INTRODUCTION

1.0 Contents

Page Section 1 – Introduction 2

1.0 Contents 2 2.0 Glossary of terms 4 3.0 About this document 4 4.0 Freedom of Information and public access to this document 5 5.0 Governance and version control 5 6.0 Definitions 5 7.0 Exemptions to this KMECOP 6 8.0 PCN types 7 9.0 Marshals 7 10.0 Parking enforcement by CCTV 7 11.0 Marshal activities 7

Section 2 – Parking 9

Restricted Streets and Yellow Lines 9 Private vehicles – waiting restrictions apply 9 Private vehicles – night time enforcement 11 Private vehicles – double parking 12 Commercial vehicles – waiting restrictions apply 13 Commercial vehicles – night time enforcement 15 Commercial vehicles – double parking 16 Commercial vehicles – Overnight Waiting Ban 18 Commercial vehicles – coaches/buses 19 Pedestrian zones 20 Waiting and loading restrictions apply 22

Parking Bays 24 Resident bays 24 Shared-use bays 27 Paid-for parking bays 31 Paid-for motorcycle bays 35 Dual-use bays 38 Taxi-only Pay-to-Park bays 39 Coach-only Pay-to-Park bays 41 Market trader bays 43 Car Club permit holders only bays 45 Electric vehicle charging bays 46 Disabled blue badge bays 48 Dedicated disabled bays 50 Hotel bays 51 Doctor parking bays 52 Ambulance bays 53 Hospital parking bays 54 Diplomatic bays 55 Police designated bays 56 On-street loading bays 57 Off-street loading bays 59 Electric bus stands 60

Restricted Areas 61 Footway parking 61 Dropped footways 63 Suspended bays 65 Pedestrian crossings and/or restricted areas marked by zig-zags 67 Restricted area outside schools 68 Special permission outside schools/nurseries/adventure playgrounds 69 Taxi ranks 70 Restricted bus stops/stands 72 London Cycle Hire Scheme bays 73

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Restricted Practices 74 Engine Idling 74

Misuse of Bays 76 Selling goods from a parking place 76 Not parked correctly within the bay/space 77

Vehicle Type Exceptions 78 Emergency services vehicles 78 Patient-carrying ambulances 79 NHS blood and transplant delivery service vehicles 80 London Transport buses 81 Sightseeing tour buses 82

Vehicle Cannot Be Moved 83 Vehicle breakdowns 83 Vehicles involved in accidents and abandoned vehicles 84

Warning Notices and Relocations 85 Warning Notices 85 Relocations 87

Section 3 – Moving Traffic 89

Moving Traffic Contraventions 89 Camera enforcement of MTCs 89 Box junctions 90 Directional instructions 91 Route restricting certain vehicles 92 Prohibited turns 93 No entry 94 Prohibitions on certain vehicle types 95 7.5T goods vehicle weight restriction 96 Pedestrian zones 97

Section 4 – Changes to KMECOP V3.1 98

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2.0 Glossary of Terms

AVRS Abandoned Vehicle Removal Service CCTV Closed Circuit Television CEO Civil Enforcement Officer COP Code of Practice CPZ Controlled Parking Zone CVIT Cash and Valuables in Transit DYL Double Yellow Lines KMECOP Kerbside Management and Enforcement Code of Practice document FOI Freedom of Information FPN Fixed Penalty Notice HAUC Highways and Utility Committee HGV Heavy Goods Vehicle HHD Handheld device HEB Health Emergency Badge LB London Borough MTC Moving Traffic Contravention PCN Penalty Charge Notice PIB Parking Identifier Board RBKC Royal Borough of Kensington and Chelsea RTRA 1984 Road Traffic Regulation Act 1984 SOP Standard Operating Procedures SYL Single Yellow Line TMA 2004 Traffic Management Act 2004 TMO Traffic Management Order TRACE Tow-Away, Removal and Clamping Enquiry TSRGD Traffic Signs Regulations and General Directions URN Unique Reference Number VRM Vehicle Registration Mark WCC Westminster City Council

3.0 About This Document

3.1 This document sets down the parking and MTC kerbside management and enforcement protocols in the City of Westminster. Parking is covered in section 2 of the document and moving traffic in section 3. It is primarily intended for use by WCC’s Marshals, a term which also includes traffic enforcement camera operators (see section 10.0), but has been made readily available via WCC’s website for the public’s information.

3.2 Through this document WCC seeks to:  Deliver a high quality parking service to all road users in a fair and consistent manner;  Ensure there is clarity of the kerbside policies and enforcement requirements for all; and  Be a single point in which kerbside and enforcement policy is documented and can be updated.

3.3 Document Format Each main area of kerbside use and enforcement is covered by a separate section. An amendment history is included to track changes to the previous version of this document.

3.4 In general terms, temporary or trial changes will not be listed in this document and it will omit specific or ad hoc instructions referring to individual streets or locations. These will continue to be communicated to the kerbside management provider via formal instruction.

3.5 Illustrations and Photographs The illustrations and photographs included in this document are examples used for illustrative purposes only, intended to promote ease of use of this document, and may not reflect the actual signage or restrictions in place on-street. In the case of MTCs, the contraventions are not limited to the signs illustrated in this document.

3.6 Operational Manual The information within this document should be used in conjunction with the Operational Manual. The KMECOP document specifies the kerbside and enforcement protocols Marshals and camera operators should employ when enforcing parking and moving traffic contraventions respectively on behalf of WCC, whereas the Operational Manual outlines operational procedure and best practice. 4 City of Westminster Kerbside Management & Enforcement Code of Practice v4.0 April 2017

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4.0 Freedom of Information (FOI) and Public Access to this Document

4.1 No information has been withheld from this document under FOI exemptions and we do not operate separate full and publication versions.

4.2 All requests for hard copies of this document should be treated as an FOI request. The public may make an FOI request online via WCC’s website.

4.3 This document is published online at www.westminster.gov.uk/parking-policies-and-reports.

5.0 Governance and Version Control

5.1 Previous Editions

Version Date V1.0 May 2004 V1.1 March 2005 V1.2 May 2005 V1.3 August 2005 V1.4 September 2005 V1.5 September 2007 (unreleased) V1.6 December 2008 V1.7 December 2011 V1.7.1 (corrigendum) December 2013 V1.8 April 2014 V2.0 July 2014 V3.0 May 2015 V3.1 November 2015

5.2 Ownership This document is owned by WCC Parking Services.

5.3 Updates Ad hoc changes will be communicated to WCC’s kerbside management provider via formal instruction. The instruction will refer to the section of the document that is being updated. The full document will be reissued only when deemed necessary or appropriate by WCC Parking Services.

5.4 Approval Authority All re-issues must be authorised by the WCC Executive Director for City Management and Communities. This copy replaces all previous versions which are now obsolete.

6.0 Definitions

6.1 Marshals and CEOs Marshals are fully qualified CEOs as defined by section 76 of the TMA 2004, being persons authorised by or on behalf of WCC to enforce road traffic contraventions. The term ‘Marshal’ is used to reflect their additional ambassadorial role. However, as they are still fundamentally CEOs, they are still referred to as such on statutory documents.

6.2 Waiting, Parking and Stopping Parking contraventions are contraventions of the relevant TMOs. As described in the RTRA 1984; parking and waiting are synonymous. Waiting consists of stopping a vehicle where restrictions apply and can be described as occurring where the vehicle has been permitted to remain at rest.

6.3 Where drivers are not present, Marshals are not required to locate the driver. Finding and advising a driver to move the vehicle is not practical and is in no way necessary prior to the issue of a PCN.

6.4 Loading/Unloading This activity needs to be visible and the process (i.e. the delivery/collection and the obtaining of any necessary signature etc) needs to be continuous in order to satisfy the concessions for

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loading and unloading. This document details where loading/unloading is and is not permitted and where it is permitted, for how long.

6.5 Private vehicles are only afforded loading/unloading concessions when goods are being loaded/unloaded that are too heavy or bulky to be carried from a legal parking place. The vehicle must therefore be parked at the particular location as a matter of necessity rather than mere convenience. This stipulation does not apply to commercial vehicles.

6.6 Picking Up/Dropping Off of Passengers The definition of picking up/setting down is stopping at the kerbside in order to allow a passenger/passengers to board or alight the vehicle and to load/unload their luggage. In such cases the vehicle should generally not be left unattended. This document details where picking up/setting down is and is not permitted and if so, for how long.

6.7 Heavy Goods Vehicles (HGVs) HGVs are vehicles over 3.5 tonnes in weight. They may have chevrons at the rear although if present these only indicate vehicles that are over 7.5 tonnes.

7.0 Exemptions to this KMECOP

7.1 Exemptions and observations listed in this document do not apply:  If it appears that the vehicle is not being used in accordance with the exemption or concession which is being relied upon. For example, an observation period should not be given to a commercial vehicle parked on a yellow line if it is evident that the crew are having lunch in a nearby café etc.  Where vehicles are known to use the maximum observation times under these protocols and then move the vehicle, only to immediately re-park in contravention. Instant PCNs may be issued upon the vehicle parking in contravention for the second time.

7.2 If it is felt that a particular concession or exemption is being abused, the protocols detailed in this document may be overridden or disregarded when parking or moving traffic regulations are being enforced. If doing so however, Marshals or traffic enforcement camera operators must make full notes and record a full explanation.

7.3 Problem Areas – Arrangements to Lift KMECOP Requirements Where vehicles are known to regularly or continuously abuse the regulations and park in contravention at a given location or locations, that location and the appropriate VRM(s) may be briefed to Marshals and be subject to immediate enforcement without observation.

7.4 Bases will be requested to provide details over a 2 week period where documented evidence (e.g. other PCNs, Marshal notes) shows that continuous non-compliance is taking place. The notes and evidence provided will then be produced in the case of challenge or appeal against the PCNs subsequently issued.

7.5 Note, 7.1 to 7.4 above do not apply to the statutory 10 mins grace period introduced by the Deregulation Act 2015. This must be granted wherever we are obliged to allow it.

7.6 Extension to Controlled Hours Warning Notices should be issued for 2 weeks during the extension period. Normal enforcement should be carried out during previous core controlled hours. Note, this does not apply to locations converted from SYL to DYLs.

7.7 Introduction of New Restrictions Where brand new restrictions are introduced, Warning Notices only should be issued for the first 2 weeks of controls. This may not occur however where existing restrictions are merely being enforced by new or different enforcement methods.

7.8 Moving On and ‘Appropriate Action’ Attended vehicles parked in contravention should only be moved on or be subjected to ‘soft’ enforcement if this is considered to be the appropriate action. However, a Marshal is under no obligation to ask a motorist to move on before commencing PCN issue.

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8.0 PCN Types

8.1 Four different types of PCN are issued by WCC:  Regulation 9 on-street PCNs are either fixed to the vehicle or handed to the person appearing to be in charge of it by a Marshal;  Regulation 10 Vehicle Drive Away PCNs are issued where a motorist drives away whilst the Marshal is in the process of issuing the PCN;  Regulation 10 CCTV parking PCNs are issued remotely by a CCTV camera operator. From 1 April 2015, this PCN type can only be issued in very limited circumstances; and  MTC PCNs are issued remotely by a traffic enforcement camera operator.

8.2 Regulation 9 and 10 PCNs are issued for vehicles contravening the parking regulations under the TMA 2004. MTC PCNs are issued for vehicles contravening the moving traffic regulations under the London Local Authorities and Transport for London Act 2003.

8.3 Regulation 10 and MTC PCNs are issued by post.

8.4 WCC does not issue bus lane or Regulation 10 Prevented from Issue PCNs.

9.0 Marshals

9.1 As per paragraph 6.1 above, Marshals are fundamentally CEOs with an enhanced ambassadorial role, the main objective of which is to establish positive working relationships with motorists and businesses. The Marshal’s role therefore is to provide guidance to motorists, advising where they can legally park and service. However Marshals can still issue a PCN and therefore follow the protocols outlined in this document.

10.0 Enforcement by CCTV and Traffic Enforcement Cameras

10.1 From 1 April 2015, parking restrictions can only be enforced by CCTV in very limited circumstances as prescribed by the Deregulation Act 2015: school clear markings; bus stop/stand clearways; bus lanes; and red routes.

10.2 CCTV Parking Enforcement and CCTV Cars For those few parking contraventions still enforced by camera, the same exemptions and observations apply as to enforcement by an on-street Marshal unless stated. The requirement to move vehicles on where the driver is present does not apply to CCTV or CCTV car enforcement. Section 2 of this document highlights which parts apply to both Marshal and CCTV camera enforcement and which parts refer to Marshal enforcement only.

10.3 In most instances camera operators are instructed to observe footage for 121 seconds before issuing a PCN. This is to give parking enforcement by camera uniformity with on-street enforcement as the process of a Marshal issuing a PCN obviously takes a certain amount of time.

10.4 MTC Enforcement MTC enforcement may be carried out via traffic enforcement camera operators observing traffic enforcement camera footage in real-time or reviewing footage recorded by unattended traffic enforcement camera systems. MTC enforcement may also be carried out via CCTV cars.

10.5 CCTV COP The information within this document should be used in conjunction with London Councils’ COP for Operation of CCTV Enforcement Cameras and WCC’s Corporate CCTV COP and SOP. The KMECOP document specifies the kerbside management and enforcement protocols Marshals and cameras operators should employ when enforcing parking and MTCs by CCTV and traffic enforcement cameras, whereas the CCTV COP outlines best practice and the CCTV SOP outlines operational procedures.

11.0 Marshal Activities

11.1 As well as carrying out parking enforcement, Marshals carry out the following supplementary activities:

 Aiding, assisting and marshalling motorists;

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 Identification and reporting of incorrect, missing, contradictory, vandalised and unauthorised street furniture. This includes signs, lines and machines;  Checking of parking suspensions;  Identification and reporting of unauthorised suspensions;  Identification and reporting of unlicensed skips;  Identification and reporting of abandoned vehicles;  Identification and reporting of parking technology failure (e.g. inability to access the Pay-to- Park system);  Identification and reporting of suspected permit or badge fraud and abuse;  Reporting of an event and/or incident which has the potential to bring the WCC into disrepute or negatively impacts the public’s perception of WCC;  Identification and reporting of problematic locations or hotspots within the City;  Low-level highways reporting;  Collation of reports requested by other service partners (e.g. Metropolitan Police Service).  Kerbside management and enforcement of engine idling,  Working in collaboration with other regulatory bodies (e.g. the Police and TfL) to manage kerbside access and compliance.

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RESTRICTED STREETS AND YELLOW LINES Private Vehicles Private cars; estate vehicles; non-liveried solo motorcycles

Waiting Restrictions Apply, Loading Restrictions Do Not Apply

PCN Code 01 “Parked in a restricted street during prescribed hours”

Enforcement by Marshal

Instant code 01 PCN unless exemption below applies.

Exemptions

1. Any vehicle - do not issue for the first and last 3 mins of controlled hours on SYLs.

2. Notification has been received from Parking Services that special permission has been given to load/unload for as long as necessary at a particular location.

3. Vehicle is identified as having a valid WCC PIB or is displaying a London HAUC board issued by a utility company, as long as the vehicle is not affecting free flow of traffic and is parked in compliance with the respective board’s conditions of use.

4. Vehicle is identified as having a valid WCC-issued SYL/DYL dispensation.

5. Vehicle is in the Whitehall Security Zone.

6. Domestic and office removal vehicles for as long as necessary whilst actively loading/unloading.

7. Vehicles used in connection with building operations or highway maintenance in or adjacent to street where the presence of the vehicle at the location is essential and the activity could not satisfactorily be carried out if the vehicle was parked elsewhere. This includes building, demolition and excavation; street maintenance, improvement, reconstruction, cleansing or lighting; installation, alteration, cleaning or repair of sewers; installation or repair of gas, water or electricity mains, pipes or apparatus or telecommunications systems; placing, maintenance or removal of signage or traffic lights and scaffolding lorries and glaziers carrying out work.

8. Gate or barrier to premises which the vehicle needs access to is being opened or closed and there is no other practical place for vehicle to wait. This applies equally to vehicles waiting to enter a loading bay or other off-street area.

9. Visible signs of unavoidable vehicle breakdown or if a recovery service vehicle in attendance.

10. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

11. London Fire Brigade Vehicle displaying Identifier Board.

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12. The main funeral or wedding vehicle, as well as 2 other family vehicles in the funeral or wedding cortege. All other vehicles must park legally.

13. WCC formal instruction to disregard.

Observations

1. There is evidence of loading/unloading bulky or heavy items. For private loading activity, the goods must be too heavy or bulky to be carried from a legal parking place. Take logging then give a minimum of 20 mins casual observation.

08:30-11:00 - If loading still taking place after 20 mins, give further 20 mins casual observation. If no loading observed after 20 mins, give 5 mins constant observation before issuing PCN if loading is not observed during this period. If loading is seen, repeat procedure.

11:00-18:30 - If vehicle still in situ after 20 mins, issue PCN. Multi-drops that may take longer than 20 mins are permitted as long as the vehicle is moved in the process. A fresh 20 minute casual observation should be given if vehicle moved.

Note, the TMO allows continuous loading activity for as long as necessary before 11:00, but 20 mins max from 11:00 to 18:30.

2. Evidence of picking up/setting down passengers and their luggage observed, allow as long as necessary. Driver should be with vehicle.

3. Vehicle displaying valid HEB should be kept under casual observation for 60 mins before PCN issued.

4. Vehicle is displaying a WCC-approved exemption board, which allows vehicles to wait for 10 mins outside a named hotel as agreed by WCC, while picking up/setting down passengers.

5. Give 5 mins constant observation to vehicles displaying a valid disabled badge to ascertain whether picking up/setting down is occurring. Issue instant PCN after this period if none seen. If activity observed, allow as long as necessary.

6. Vehicles displaying a valid resident permit (or interim permit) for the same zone to be given 5 mins constant observation on a SYL. If no loading/unloading activity observed after this time, PCN should be issued. If concession blatantly being abused, PCN can be issued without 5 mins observation but full notes must be made.

7. Vehicle displaying hospital car service identifier whilst parked in close proximity to hospital/clinic, give 20 mins casual observation to allow for picking up/setting down passenger(s) and/or patient(s). If no activity seen after 20 mins, issue instant PCN. Record hospital/clinic name.

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RESTRICTED STREETS AND YELLOW LINES Private Vehicles Private cars; estate vehicles; non-liveried solo motorcycles

Loading/Unloading Outside of CPZ hours - Night-Time Enforcement

Waiting Restrictions may apply, Loading Restrictions Do Not Apply

PCN Code 01 “Parked in a restricted street during prescribed hours”

Enforcement by Marshal

SYLs – All vehicles SYLs not active therefore no enforcement unless timeplate extends hours, in which case enforcement is identical to DYLs below for the duration of the extended period.

However, no PCNs to be issued for the first and last 3 mins of controlled period.

DYLs –18:30-08:30 Where there is evidence of loading/unloading bulky or heavy items, take logging then give 20 mins casual observation. If loading still taking place after 20 mins, give further 20 mins casual observation. If no loading observed after 20 mins, give 5 mins constant observation and if loading still not observed during this period issue code 01 PCN. If loading is seen, repeat procedure.

Loading/unloading is permitted for as long as necessary. For private loading activity, the goods must be too heavy or bulky to be carried from a legal parking place.

Exemptions and observations as per pages 9-10.

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RESTRICTED STREETS AND YELLOW LINES Private Vehicles Private cars; estate vehicles; non-liveried solo motorcycles

Double Parking

Waiting Restrictions May Apply, Loading Restrictions Do Not Apply

PCN Code 26 “Parked in a special enforcement area more than 50cm from the edge of the carriageway and not within a designated parking place”

Enforcement by Marshal

Instant code 26 PCN unless exemption below applies.

If loading/unloading activity is being carried out, the driver should be asked to move to appropriate, available kerbside.

Note, for double parking to be occurring the vehicle must be parked more than 50cm away from both/all kerbs/edges of carriageway.

Exemptions

1. Wide streets in C zone. Do not enforce outside CPZ hours unless vehicle is preventing free flow of traffic. Full notes and photograph required.

2. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

3. WCC formal instruction to disregard.

Observations

1. If evidence of loading/unloading heavy bulky items seen and no other appropriate kerbside available for vehicle nearby –  08:30-11:00 - give 20 mins casual observation. If loading still taking place after 20 mins, give further 20 mins casual observation. If no loading observed after first 20 mins, give 5 mins constant observation before issuing PCN if no further loading observed.  11:00-18.30 - same applies but if vehicle still in situ after first 20 mins, issue PCN.

2. If evidence of picking up/setting down passengers seen, allow as long as is necessary. If no evidence seen, issue instant PCN.

3. Give 5 mins constant observation to vehicles displaying a valid disabled badge to ascertain whether picking up/setting down is occurring. Issue instant PCN after this period if none seen. If activity observed, allow as long as necessary.

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RESTRICTED STREETS AND YELLOW LINES Commercial Vehicles Liveried or unliveried commercial vehicles (i.e. vans, HGVs, lorries etc), Royal Mail vehicles, liveried solo motorcycles

Waiting Restrictions Apply, Loading Restrictions Do Not Apply

PCN Code 01 “Parked in a restricted street during prescribed hours”

Enforcement by Marshal

Instant code 01 PCN only if evidence of concession being abused, i.e. driver in café etc. Full notes to be made by Marshal.

Exemptions

1. Any vehicle - do not issue for the first and last 3 mins of controlled hours on SYLs.

2. Notification has been received from Parking Services that special permission has been given to load/unload post-11:00 as operation cannot be completed within 20 min allowance.

4. Vehicle is identified as having a valid WCC-issued SYL/DYL dispensation.

5. Cleansing and refuse vehicles collecting rubbish from the side of the road. Note, this applies to both WCC and commercial refuse company vehicles.

6. Domestic and office removal vehicles for as long as necessary whilst actively loading/unloading.

8. Gate or barrier to premises which vehicle needs access to is being opened or closed and there is no other practical place for vehicle to wait. This applies equally to vehicles waiting to enter a loading bay or other off- street area.

9. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

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10. Vehicle is in the Whitehall Security Zone.

11. WCC formal instruction to disregard.

12. WCC CCTV car being used in pursuance of statutory powers or duties.

Observations

1. 08:30–11:00 - Give 20 mins casual observation then additional 5 mins constant observation. If loading/unloading is observed, repeat process up to 11:00. If no evidence of loading/unloading after 25 mins a PCN may be issued.

HGVs only give 40 mins casual observation then additional 5 mins constant observation. If loading/ unloading is observed, repeat process up to 11:00. If no evidence of loading/unloading after 45 mins a PCN may be issued.

11:00-18:30 Casual observation for 20 mins and if vehicle is still in situ a PCN may be issued.

Multi-drops that may take longer than 20 mins are permitted as long as the vehicle is moved in the process. A fresh 20 minute casual observation should be given if vehicle moved. The back of vehicle should be checked to see if driver in attendance and for evidence of loading/unloading activity. Full notes to be made by Marshal.

HGVs only: give 40 mins casual observation. A PCN may be issued if vehicle still in situ after this period.

18:30–08:30 on DYLs - As per 08:30–11:00 above.

Note, the TMO allows continuous loading activity for as long as necessary before 11:00, but 20 mins max from 11:00 to 18:30. There is no restriction on the nature of goods for commercial loading activity.

2. Royal Mail vehicles delivering/collecting postal packets. Give 20 mins casual observation.

3. BT vehicles loading/unloading. Give 20 mins casual observation except outside exchange, where 5 mins constant observation should be given.

4. Evidence of delivering mail or postal packets by couriers in which case 20 mins should be allowed before issuing a PCN. Apply observations as per observation #1 above.

5. Give 2 mins observation to licensed Hackney Carriages to ascertain whether loading/unloading and/or picking up/setting down.

6. Hospital Car Service vehicle displaying hospital car service identifier parked in close proximity to hospital/clinic, give 20 mins casual observation to allow for picking up/setting down passenger(s) and/or patient(s). If no activity seen after 20 mins, issue instant PCN. Record hospital/clinic name.

7. CVIT vehicles actively involved in delivery/collection to be given 40 mins casual observation. As long as necessary should be given up to 11:00, with 40 mins max thereafter.

8. Prisoner Transport vehicles in vicinity of Police station or Magistrates court – give 20 mins casual observation.

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RESTRICTED STREETS AND YELLOW LINES Commercial Vehicles Liveried or unliveried commercial vehicles (i.e. vans, HGVs, lorries etc), Royal Mail vehicles, liveried solo motorcycles

Loading/Unloading Outside of CPZ hours - Night-Time Enforcement

Waiting Restrictions May Apply, Loading Restrictions Do Not Apply

PCN Code 01 “Parked in a restricted street during prescribed hours”

Enforcement by Marshal

SYLs – All vehicles SYL controls not active therefore no enforcement unless timeplate extends hours, in which case enforcement is identical to DYLs below for the duration of the extended period. Unlimited loading/unloading activity is permitted.

No PCNs to be issued for the first or last 3 mins of the controlled period.

DYLs – between 18:30-08:30 Give 20 mins casual observation then additional 5 mins constant observation. If loading/unloading observed, repeat process. If no evidence of loading/unloading after 25 mins a PCN may be issued.

HGVs only: give 40 mins casual observation then additional 5 mins constant observation. If no evidence of loading/unloading after 45 mins a PCN may be issued.

Multi-drops that may take longer than 20 mins are permitted as long as the vehicle is moved in the process. A fresh 20 minute casual observation should be given if vehicle moved.

Unlimited loading/unloading activity is permitted. The back of vehicle should be checked to see if driver in attendance and for evidence of loading activity. Full notes to be made by Marshal. There is no restriction on the nature of goods for commercial loading activity

Exemptions and observations as per pages 13-14.

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RESTRICTED STREETS AND YELLOW LINES Commercial Vehicles Liveried or unliveried commercial vehicles (i.e. vans, HGVs, lorries etc), Royal Mail vehicles, liveried solo motorcycles

Double Parking

Waiting Restrictions May Apply, Loading Restrictions Do Not Apply

PCN Code 26 “Parked in a special enforcement area more than 50cm from the edge of the carriageway and not within a designated parking place”

Enforcement by Marshal

Note, for double parking to be occurring the vehicle must be parked more than 50cm away from both/all kerbs/edges of the carriageway. Do not issue code 26 PCNs in narrow streets, but revert to waiting and loading restrictions as per pages 13-14.

Exemptions

1. Cleansing and refuse vehicles collecting rubbish from the side of the road. Note, this applies to both WCC and commercial refuse company vehicles.

2. Vehicles used in connection with building operations or highway maintenance in or adjacent to street where the presence of the vehicle at the location is essential and the activity could not satisfactorily be carried out if the vehicle was parked elsewhere. This includes building, demolition and excavation; street maintenance, improvement, reconstruction, cleansing or lighting; installation, alteration, cleaning or repair of sewers; installation or repair of gas, water or electricity mains, pipes or apparatus or telecommunications systems; placing, maintenance or removal of signage or traffic lights and scaffolding lorries and glaziers carrying out work.

3. WCC formal instruction to disregard.

4. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

Observations

1. 08:30-11:00 - give 20 mins casual observation. If loading still taking place after 20 mins, give further 20 mins casual observation. If no loading observed after first 20 mins, give 5 mins constant observation before issuing PCN if no further loading observed.

HGVs only give 40 mins casual observation then additional 5 mins constant observation. If no evidence of loading/unloading after 45 mins a PCN may be issued.

11:00-18.30 - same applies but if vehicle still in situ after first 20 mins, issue PCN.

HGVs only: give 40 mins casual observation. A PCN may be issued if vehicle still in situ after this period.

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2. CVIT vehicles actively involved in delivery/collection to be given 40 mins casual observation if no appropriate kerbside space available.

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RESTRICTED STREETS AND YELLOW LINES Commercial Vehicles HGVs over 5 tonnes laden weight; coaches/buses of more than 8 seats excluding the driver

Overnight Waiting Ban

Hours: Midnight-08:00 and 18:30-Midnight Everyday

PCN Code 55 “A commercial vehicle parked in a restricted street in contravention of the Overnight Waiting Ban”

PCN code applies to any designation

Enforcement by Marshal

Check back of vehicle to see if vehicle attended before commencing enforcement. Full notes to be made by Marshal.

There must be a repeater plate at both ends of the street, and on turnarounds at junctions that turn into the street. This is so the vehicle would have driven past the signed restriction.

Exemptions

1. WCC formal instruction to disregard.

2. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

3. Coaches parked in overnight coach bays, such as Bulleid Way.

Observations

1. Coaches/buses are allowed to remain parked until midnight in designated coach bays. PCNs can be issued after this time once 10 mins casual observation has been given. Coach defined as a vehicle containing more than 8 seats exclusive of the driver (i.e. 9 plus the driver), so if in doubt as to whether coach or mini- bus, Marshal should count the number of passenger seats. Coaches are now classed as ‘buses’.

2. 40 mins casual observation period should be given to HGVs followed by an additional 5 mins constant observation to establish if the vehicle is in the process of loading/unloading. If no evidence of loading activity then observed, issue instant PCN. If loading observed, repeat the process. This does not apply to coaches/buses.

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RESTRICTED STREETS AND YELLOW LINES Commercial Vehicles Coaches/Buses

Waiting Restrictions Apply, Loading Restrictions Do Not Apply

PCN Code 01 “Parked in a restricted street during prescribed hours”

Enforcement by Marshal

Coach defined as a vehicle containing more than 8 seats exclusive of the driver (i.e. 9 plus the driver). Coaches are now classed as ‘buses’. Exemptions 1. WCC formal instruction to disregard.

2. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

Observations 1. 10 mins casual observation. If evidence of picking up/setting down passengers and their luggage is then observed, give as long as is necessary to complete the process. If no activity is seen after 10 mins observation then issue instant PCN.

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SECTION 2 - PARKING

RESTRICTED STREETS AND YELLOW LINES

Pedestrian Zones

PCN Code 01 “Parked in a restricted street during prescribed hours“

PCN Code 02 ““Parked or loading/unloading in a restricted street where waiting and loading/unloading restrictions are in force”

Enforcement by Marshal

The pedestrian zone signage will show the times when vehicular access to the zone is permitted. During these times either normal SYL or loading ban restrictions apply (the latter where ‘no loading’ signs are present) even though the zone will have no yellow line markings or kerb marks. Unless exemption below applies, any parking contravention within the zone should be issued with a code 01 or code 02 PCN (as appropriate) and not a code 62.

Outside of the hours access is permitted, an instant code 01 or code 02 PCN should be issued as appropriate unless exemption below applies.

For commercial vehicles during hours access is permitted, instant PCN only if evidence of concession being abused.

Exemptions

1. Notification has been received from Parking Services that special permission has been given to load/unload for as long as necessary at a particular location or outside of zone access times.

2. Vehicle is identified as having a valid WCC PIB or is displaying a London HAUC board issued by a utility company, as long as the vehicle is not affecting free flow of traffic and is parked in compliance with the respective board’s conditions of use.

3. Vehicle is identified as having a valid WCC-issued SYL dispensation specifically given for a loading ban location.

4. Cleansing and refuse vehicles collecting rubbish. Note, this applies to WCC and commercial refuse company vehicles.

5. Domestic and office removal vehicles for as long as necessary whilst actively loading/unloading. Special permission required from Parking Services if a loading ban is in place.

6. Vehicles used in connection with building operations or highway maintenance in or adjacent to street where the presence of the vehicle at the location is essential and the activity could not satisfactorily be carried out if the vehicle was parked elsewhere. This includes building, demolition and excavation; street maintenance, improvement, reconstruction, cleansing or lighting; installation, alteration, cleaning or repair of sewers; installation or repair of gas, water or electricity mains, pipes or apparatus or telecommunications systems; placing, maintenance or removal of signage or traffic lights and scaffolding lorries and glaziers carrying out work.

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7. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

8. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

9. London Fire Brigade Vehicle displaying Identifier Board.

10. WCC formal instruction to disregard.

11. During times when access is permitted, gate or barrier to premises which the vehicle needs access to is being opened or closed and there is no other practical place for vehicle to wait. This applies equally to vehicles waiting to enter a loading bay or other off-street area.

12. WCC CCTV car being used in pursuance of statutory powers or duties

Observations

1. During times when access is permitted and no loading ban is in place - There is evidence of private vehicles loading/unloading bulky or heavy items. Take logging then give a minimum of 20 mins casual observation. If loading still taking place after 20 mins, give further 20 mins casual observation up until end of permitted access time. If no loading observed after 20 mins, give 5 mins constant observation before issuing PCN if loading not observed during this period. If loading is seen, repeat procedure. As long as necessary should be given during permitted times.

2. During times when access is permitted and no loading ban is in place, give 20 mins casual observation to commercial vehicles then additional 5 mins constant observation. If loading/unloading is observed, repeat process up until end of permitted access time. If no evidence of loading/unloading after 25 mins a PCN may be issued. As long as is necessary should be given during permitted times. There is no restriction on the nature of goods for commercial loading activity

HGVs only give 40 mins casual observation then additional 5 mins constant observation. If loading/ unloading is observed, repeat process up until end of permitted access time. If no evidence of loading/unloading after 45 mins a PCN may be issued.

3. During times when access is permitted - Evidence of picking up/setting down passengers and their luggage observed, allow as long as necessary. Driver should be with vehicle.

4. Royal Mail vehicles delivering/collecting postal packets. Give 20 mins casual observation.

5. During times when access is permitted and no loading ban is in place - Evidence of delivering mail or postal packets by couriers in which case 20 mins should be allowed before issuing a PCN. Apply observations as per observation #2 for commercial vehicles above

6. BT vehicles loading/unloading. Give 20 mins casual observation except outside exchange, where 5 mins constant observation should be given.

7. Vehicle displaying valid HEB should be kept under casual observation for 60 mins before PCN issued.

8. During times when access is permitted - Give 5 mins constant observation to vehicles displaying a valid disabled badge to ascertain whether picking up/setting down is occurring. Issue instant PCN after this period if none seen. If activity observed, allow as long as necessary.

9. During times when access is permitted and no loading ban is in place - Vehicles displaying a valid resident permit (or interim permit) for the same zone to be given 5 mins constant observation before issue of PCN. If no loading/unloading activity observed after this time, PCN should be issued. If concession blatantly being abused, PCN can be issued without 5 mins observation but full notes must be made.

10. Give 2 mins observation to licensed Hackney Carriages to ascertain whether loading/unloading and/or picking up/setting down.

11. CVIT vehicles actively involved in delivery/collection to be given 40 mins casual observation.

21 City of Westminster Kerbside Management & Enforcement Code of Practice v4.0 April 2017

SECTION 2 - PARKING

RESTRICTED STREETS AND YELLOW LINES

Waiting and Loading Restrictions Apply

PCN Code 02 “Parked or loading/unloading in a restricted street where waiting and loading/unloading restrictions are in force”

Enforcement by Marshal

Instant PCN unless exemptions below apply. Note, ‘at any time’ restriction signs are not required where restriction applies at all times.

Exemptions

1. Notification has been received from Parking Services that special permission has been given to load/unload at a particular location.

3. Vehicle is identified as having a valid WCC-issued SYL/DYL dispensation specifically given for a loading ban location.

4. Cleansing and refuse vehicles collecting rubbish from the side of the road. Note, this applies to WCC and commercial refuse company vehicles.

5. Vehicle is in the Whitehall Security Zone.

6. Vehicles used for Fire Brigade, Ambulance or Police purposes.

7. Domestic and office removal vehicles with special permission from Parking Services, for as long as necessary whilst actively loading/unloading.

8. Vehicles used in connection with building operations or highway maintenance in or adjacent to street where the presence of the vehicle at the location is essential and the activity could not satisfactorily be carried out if the vehicle was parked elsewhere. This includes building, demolition and excavation; street maintenance, improvement, reconstruction, cleansing or lighting; installation, alteration, cleaning or repair of sewers; installation or repair of gas, water or electricity mains, pipes or apparatus or telecommunications systems; placing, maintenance or removal of signage or traffic lights and scaffolding lorries and glaziers carrying out work.

9. Gate or barrier to premises which the vehicle needs access to is being opened or closed and there is no other practical place for vehicle to wait. This applies equally to vehicles waiting to enter a loading bay or other off-street area.

10. Visible signs of unavoidable breakdown or recovery service vehicle in attendance.

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SECTION 2 - PARKING

11. WCC formal instruction to disregard.

12. WCC CCTV car being used in pursuance of statutory powers or duties.

Observations

1. Evidence of picking up/setting down passengers and their luggage observed, allow as long as necessary. Driver should be with vehicle.

2. Vehicle displaying valid HEB should be kept under casual observation for 60 mins before PCN issued.

3. CVIT vehicles actively involved in delivery/collection to be given 40 mins casual observation.

4. Royal Mail vehicles delivering/collecting postal packets. Give 20 mins casual observation.

6. Clinical or Hazardous Waste collection vehicles actively involved in the collection of clinical or hazardous waste to be given 20 mins casual observation.

7. Give 2 mins observation to licensed Hackney Carriages to ascertain whether loading/unloading and/or picking up/setting down.

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SECTION 2 - PARKING

PARKING BAYS

Resident Bays

PCN Code 12 “Parked in a residents’ or shared-use parking place or zone without either clearly displaying a valid permit or voucher or pay and display ticket issued for that place, or without payment of the parking charge”

PCN Code 19 “Parked in a residents’ or shared-use parking place or zone either displaying an invalid permit or voucher or pay and display ticket, or after the expiry of paid for time”

Enforcement by Marshal

Instant code 12r PCN if vehicle displaying no visible resident permit or if relying on another payment method, unless exemption below applies.

Instant code 19 PCN If vehicle displaying an invalid resident permit: wrong zone (code 19w); incorrect VRM (code 19x) or expired permit (code 19z), unless exemption below applies.

When instructed to take enforcement action as a result of a resident permit being altered, the vehicle can be issued with an instant code 12r PCN. Details of this action must be confirmed with WCC’s permit investigation contractor at the earliest opportunity.

Exemptions

1. Vehicle is displaying any of the following valid permits –  Resident permit for the appropriate zone (note, a motorcycle resident permit will be a ‘virtual’/electronic permit) ;  Valid interim or temporary resident permit (‘virtual’/electronic permits).  WCC white disabled badge (note, in a Car Club vehicle the VRM on the badge will not match that of the vehicle).  Official All Zones permit (‘ALL’ or ‘Z’).  Business or Teacher permit in sub-zone C2.  Resident, visitor or business permit or white disabled badge equivalent (RBKC Purple, LB of Camden Green or substitute badge, City of London Red) for a neighbouring borough on a reciprocal street where agreement applies and as denoted on the sign. This does not apply in Queen’s Gate.

2. All vehicles – do not issue for the first 10 and last 3 mins of controls. This does not apply to resident bays that are enforced at all times. For non-24 hour controls, this means -

08:30 – 18:30 controls 08:30 – 08:39 – do not issue 08:40 – 18:26 – valid PCN 18:27, 18:28, 18:29 – do not issue 18:30 onwards – controls have ended

08:30 – 20:30 controls 08:30 – 08:39 – do not issue 08:40 – 20:26 – valid PCN 24 City of Westminster Kerbside Management & Enforcement Code of Practice v4.0 April 2017

SECTION 2 - PARKING

20:27, 20:28, 20:29 – do not issue 20:30 onwards – controls have ended

08:30 – 22:00 controls 08:30 – 08:39 – do not issue 08:40 – 21:56 – valid PCN 21:57, 21:58, 21:59 – do not issue 22:00 onwards – controls have ended

3. If vehicle is displaying an expired annual resident permit for zone, take following action:  Permit expired by 1-14 days – Warning Notice  Permit expired by 15 days-1 month – Instant code 19z PCN  Permit expired by 1 month plus - Instant code 12r PCN

4. The resident permit or White Disabled Badge is obscured in which case a Warning Notice only should be issued if a HHD check confirms the permit/badge as valid.

5. If vehicle is displaying expired white badge, take following action:  Badge expired by 1 day-1 month – Warning Notice  Badge expired by 1 month plus – Instant code 12r PCN

6. Notification has been received from Parking Services that special permission has been given to load/unload at particular location.

7. Vehicle is identified as having a valid Trades Permit for the zone between 08:00 and 17:30. If exceeding these hours, a PCN can be issued from 17:40 assuming no other concession or exemption applies. Note, a Trades permit issued by a neighbouring borough is acceptable on a reciprocal street.

8. Vehicle is identified as having a valid WCC PIB or is displaying a London HAUC board issued by a utility company, as long as the vehicle is not affecting free flow of traffic and is parked in compliance with the respective board’s conditions of use.

9. Cleansing and refuse vehicles collecting rubbish from the side of the road. Note, this applies to WCC and commercial refuse company vehicles.

10. Domestic and office removal vehicles with special permission from Parking Services, for as long as necessary whilst actively loading/unloading.

11. Vehicles used in connection with building operations or highway maintenance in or adjacent to street where the presence of the vehicle at the location is essential and the activity could not satisfactorily be carried out if the vehicle was parked elsewhere. This includes building, demolition and excavation; street maintenance, improvement, reconstruction, cleansing or lighting; installation, alteration, cleaning or repair of sewers; installation or repair of gas, water or electricity mains, pipes or apparatus or telecommunications systems; placing, maintenance or removal of signage or traffic lights and scaffolding lorries and glaziers carrying out work.

12. Gate or barrier to premises which vehicle needs access to is being opened or closed and there is no other practical place for vehicle to wait. This applies equally to vehicles waiting to enter a loading bay or other off street area.

13. Vehicles used for Fire Brigade, Ambulance or Police purposes.

14. If vehicle is overhanging bay (2 wheels or more are outside of the bay and not touching the bay markings) issue Warning Notice unless vehicle is preventing another from using an adjacent space or is causing an obstruction, i.e. is a hazard or is affecting traffic flow, in which case issue instant code 24 PCN.

15. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

16. WCC formal instruction to disregard.

17. WCC CCTV car being used in pursuance of statutory powers or duties.

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SECTION 2 - PARKING

Observations

1. If evidence of picking up/setting down passengers and their luggage is observed, a maximum of 2 mins is allowed unless this involves a disabled or aged passenger, in which case allow as long as necessary. Driver should be with vehicle.

2. Royal Mail vehicles delivering/collecting postal packets. Give 20 mins casual observation.

3. Evidence of delivering mail or postal packets etc by couriers in which case 20 mins should be allowed before issuing PCN.

4. Commercial vehicles (including long wheel-based vehicles) – give 20 mins casual observation. If vehicle still in situ, issue instant PCN.

Private vehicles – if evidence of loading/unloading observed, give 20 mins casual observation as above. For private loading activity, the goods must be too heavy or bulky to be carried from a legal parking place. If no evidence of loading activity seen, instant PCN.

Note, maximum time for loading in designated bay under the TMO is 20 mins, regardless of whether vehicle is commercial or private. If max time exceeded, issue code 12r PCN.

5. If vehicle is displaying valid HEB badge then 60 minute casual observation should be given before PCN issued.

6. Give 5 mins constant observation to vehicles displaying a valid blue disabled badge (any issuing authority) to ascertain whether picking up/setting down is occurring. Issue instant PCN after this period if none seen. If activity observed, allow as long as necessary.

7. CVIT vehicles actively involved in delivery/collection to be given 40 mins casual observation. As long as necessary should be given up to 11:00, with 40 mins max thereafter.

26 City of Westminster Kerbside Management & Enforcement Code of Practice v4.0 April 2017

SECTION 2 - PARKING

PARKING BAYS

Shared-Use Bays - Resident Permits and Pay-to-Park

PCN Code 05 “Parked after the expiry of paid for time”

PCN Code 19 “Parked in a residents’ or shared-use parking place or zone either displaying an invalid permit or voucher or pay and display ticket, or after the expiry of paid for time”

Enforcement by Marshal

Shared-use bays enable resident permit holders and visitors to use the same parking bay. Resident permit holders displaying a valid permit for that zone can park in these bays at any time, whereas visitors must pay to park during the hours controls apply. Some shared-use bays are only available to visitors at certain times during the day as indicated by the signage (e.g. 10am-4pm).

Marshals will need to check for various payment methods at shared-use bays – resident permits, Pay-to-Park, Payment Terminal and Parking Card payments are all valid.

If no resident permit is on display, prior to issue give 5 mins constant observation and confirm on the Pay-to-Park system that no further payment has been made. This 5 mins observation period is to enable the motorist to make payment upon parking. Record location number where vehicle is parked in Notes field on HHD. As the motorist can subsequently top up their payment at any time there is no requirement to give a second 5 mins observation.

Where a payment to park has expired (pay-to-park, Payment Terminal or Parking Card), a PCN may be issued once payment has expired by 10 mins.

When confirming whether a vehicle has paid to park, Marshals must check by both location number and VRM. When entering the VRM, Marshals should take care with the number 0 and the letter O and the number 1 and the letter I. If in doubt, both should be checked.

Where drivers have paid to park, it is acceptable for them to move to another shared-use or paid-for parking bay within the same zone using the same payment until it expires, but not to another zone, even if the tariff is identical.

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PCN Scenarios –

Pay-to-Park = PCN (incl. Payment Parking Card Resident Permit Code Terminal) none none none 12s wrong zone none none 19s 10 mins+ expiry none none 19s none 10 mins+ expiry none 19s Card incorrectly none none 19s scratched or displayed

Payment none wrong zone none 19s none none expired 19z none none wrong VRM 19x none none wrong zone 19w

Issue code 12s PCN after 5 mins constant observation if vehicle displaying no visible method of payment (no permit, no Parking Card or no Pay-to-Park payment), unless an exemption applies.

Issue instant code 19s PCN in the following circumstances, unless an exemption applies – 1. Vehicle parked with a payment which has expired by at least 10 mins, 2. Vehicle displaying Parking Card face down, obscured, blank or incomplete. Do not issue if Parking Card is upside down but details can be read - check Card for validity. 3. Vehicle displaying an incorrectly scratched Parking Card. 4. Motorist is attempting to rely on a Pay-to-Park payment or Parking Card for another zone. 1-4 above assumes no other valid method of payment has been used.

Instant code 19 PCN If vehicle displaying an invalid resident permit: wrong zone (code 19w); incorrect VRM (code 19x) or expired permit (code 19z), unless exemption below applies.

If note left by motorist indicating the Payment Terminal is not working or their credit/debit card not registering, Marshal should report possible fault, check for payment by other method and if none issue instant code 12s PCN. Full notes to be recorded. If Payment Terminal shows Marshal’s “Out of Order” notice, motorists should either use an alternative payment method or move the vehicle. This is explained at the bay. Code 08 (“Parked at an out of order meter during controlled hours”) is not to be used on shared-use bays

When instructed to take enforcement action as a result of a resident permit being altered, the vehicle can be issued with an instant code 12s PCN. Details of this action must be confirmed with WCC’s permit investigation contractor at the earliest opportunity.

Exemptions

1. All vehicles – do not issue for the first 10 mins and last 3 mins of controlled hours. This means -

08:30 – 18:30 controls 08:30 – 08:39 – do not issue 08:-40 – 18:26 – valid PCN 18:27, 18:28, 18:29 – do not issue 18:30 onwards – controls have ended

08:30 – 13:30 Saturday controls (where applicable) 08:30 - 08:39– do not issue 08:40 – 13:26 – valid PCN 13:27, 13:28, 13:29 – do not issue 13:30 onwards – controls have ended

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SECTION 2 - PARKING

2. Vehicle is displaying any of the following valid items –  Valid Parking Card for the correct zone,  Resident permit for the appropriate zone (incl. ‘virtual’/electronic motorcycle resident permit),  Valid interim or temporary resident permit (‘virtual’/electronic permits).  WCC white disabled badge (note, in a Car Club vehicle the VRM on the badge will not match that of the vehicle)  Official All Zones permit (‘ALL’ or ‘Z’).  Business or Teacher permit in sub-zone C2.  Resident, visitor or business permit or white disabled badge equivalent (RBKC purple, LB of Camden green, City of London red) for a neighbouring borough on a reciprocal street where agreement applies and as denoted on the sign. This does not apply in Queen’s Gate.

3. If vehicle is displaying an expired annual resident permit for zone, take following action -  Permit expired by 1-14 days – Warning Notice  Permit expired by 15 days-1 month – Instant code 19s PCN  Permit expired by 1 month plus - Instant code 12s PCN This assumes no payment to park is evident.

4. The resident parking permit or white disabled badge is obscured in which case a Warning Notice only should be issued if a HHD check confirms the permit/badge as valid.

5. If vehicle is displaying expired white badge, take following action:  Badge expired by 1 day-1 month – Warning Notice  Badge expired by 1 month plus – Instant code 12s PCN This assumes no payment to park is evident.

6. In Lincoln’s Inn Fields a pay and display ticket purchased from LB of Camden, and in Queens Gate and Exhibition Road a pay and display ticket purchased from RBKC.

7. Notification has been received from Parking Services that special permission has been given to load/unload at particular location.

8. Vehicle is identified as having a valid Trades Permit for the zone. Note, a Trades permit issued by a neighbouring borough is acceptable on a reciprocal street.

9. Vehicle is identified as having a valid WCC PIB or is displaying a London HAUC board issued by a utility company, as long as the vehicle is not affecting free flow of traffic and is parked in compliance with the respective board’s conditions of use.

10. Cleansing and refuse vehicles collecting rubbish from the side of the road. Note, this applies to WCC and commercial refuse company vehicles.

11. Domestic and office removal vehicles with special permission from Parking Services, for as long as necessary whilst actively loading/unloading.

12. Vehicles used in connection with building operations or highway maintenance in or adjacent to street where the presence of the vehicle at the location is essential and the activity could not satisfactorily be carried out if the vehicle was parked elsewhere. This includes building, demolition and excavation; street maintenance, improvement, reconstruction, cleansing or lighting; installation, alteration, cleaning or repair of sewers; installation or repair of gas, water or electricity mains, pipes or apparatus or telecommunications systems; placing, maintenance or removal of signage or traffic lights and scaffolding lorries and glaziers carrying out work.

13. Gate or barrier to premises which vehicle needs access to is being opened or closed and there is no other practical place for vehicle to wait. This applies equally to vehicles waiting to enter a loading bay or other off street area.

14. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

15. If vehicle overhanging bay markings (2 wheels or more are outside of the bay and not touching the bay markings), issue Warning Notice unless vehicle is causing an obstruction to other road users, i.e. is a

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SECTION 2 - PARKING

hazard, is affecting traffic flow or is preventing the use of adjacent space(s), in which case issue instant code 24 PCN..

16. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

17. WCC formal instruction to disregard.

18. WCC CCTV car being used in pursuance of statutory powers or duties.

Observations

2. Royal Mail vehicles delivering/collecting postal packets. Give 20 mins casual observation.

3. Evidence of delivering mail or postal packets etc by couriers in which case 20 mins should be allowed before issuing PCN.

4. Commercial vehicles (including long wheel-based vehicles) – give 20 mins casual observation. If vehicle still in situ, issue instant PCN. For all commercial vehicles except long wheel-based vehicles the 20 mins exemption can be used before or after payment has been made to extend the loading/unloading period. If PCN is issued for vehicle exceeding the 20 mins period, this must be evidenced through Marshal observations and notes.

Private vehicles – if evidence of loading/unloading observed, give 20 mins casual observation as above. If no evidence of loading activity seen, instant PCN.

Note, maximum time for loading in designated bay under the TMO is 20 mins, regardless of whether vehicle is commercial or private. If max time exceeded, issue code 12s PCN.

5. Vehicle is displaying valid blue badge, and payment to park has expired by less than 63 mins.

6. Vehicle is a WCC Car Club vehicle and payment to park has expired by less than 63 mins. This applies if either Zipcar Reader, Zipcar badge or WCC Car Club badge are on display.

7. If vehicle is displaying valid HEB badge then 60 minute casual observation should be given before PCN issued.

8. Give 5 mins constant observation to vehicles displaying a valid blue disabled badge (any issuing authority) to ascertain whether picking up/setting down is occurring. Issue instant PCN after this period if none seen. If activity observed, allow as long as necessary.

9. Electric and plug-in hybrid vehicles can park up to the max stay allowed upon purchase of 10 mins parking time. 2 loggings required. Marshals should ascertain vehicle status via vehicle make and model type. If max stay exceeded, 10 mins grace should be given before code 30s issued. Max stay does not apply to vehicles displaying a valid resident permit or white disabled badge.

10. CVIT vehicles actively involved in delivery/collection to be given 40 mins casual observation.

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PARKING BAYS

Paid-For Parking Bays (Payment Terminal and Pay-to-Park Bays, and Pay-to-Park Only Bays)

PCN Code 05 “Parked after the expiry of paid for time”

PCN Code 11 “Parked without payment of the parking charge”

PCN Code 30 “Parked for longer than permitted”

Enforcement by Marshal

Marshals will need to check for various payment methods at these bays – Pay-to-Park, Payment Terminal and Parking Card payments are all valid. Marshals should allow any valid method of payment in a paid-for parking bay, regardless of specific bay designation.

Prior to issue give 5 mins constant observation and confirm on the Pay-to-Park system that no payment has been made. This 5 mins observation period is to enable the motorist to make payment upon parking. Record location number where vehicle is parked in Notes field on HHD.

A PCN may be issued once payment has expired by 10 mins. As the motorist can subsequently top up their payment at any time there is no requirement to give a second 5 mins observation.

Where drivers have paid to park, it is acceptable for them to move to another paid-for parking bay within the same zone using the same payment until it expires, but not to another zone even if the tariff is identical.

If the motorist is attempting to rely on a Pay-to-Park payment or Parking Card in another zone, a code 11 PCN should be issued.

PCN Scenarios –

Pay-to-Park (incl. = PCN Payment Parking Card Code Terminal) none none 11 wrong zone none 11 10 mins+ expiry none 05 none 10 mins+ expiry 05

Payment Card incorrectly none 11 scratched or displayed none wrong zone 11

If note left by motorist indicating Payment Terminal not working or card not registering, report possible fault, check for payment by other method and if none issue instant code 11 or 11u PCN, as appropriate Full notes to be recorded. If Payment Terminal shows Marshal’s “Out of Order” notice, motorists should either use an alternative 31 City of Westminster Kerbside Management & Enforcement Code of Practice v4.0 April 2017

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payment method or move the vehicle. This is explained at the bay. Code 08 (“Parked at an out of order meter during controlled hours”) is not to be used on shared-use bays

If vehicle is displaying an obscured Parking Card or if Card is face down, issue instant code 11 or 11u PCN if no payment has been made by other method. Do not issue if Card is upside down only and details can be read – check Card for validity.

When confirming whether a vehicle has paid to park, Marshals must check by both location number and VRM. When entering the VRM, Marshals should take care with the number 0 and the letter O, and the number 1 and the letter I. If in doubt, both should be checked.

Note, shared-use (resident/paid-for) bays are enforced by codes 12 and 19 (see pages 27-30).

Exemptions

1. All vehicles – do not issue a PCN during the first 10 mins and last 3 mins of controlled hours. This means –

08:30 – 18:30 controls 08:30 – 08:39 – do not issue 08:40 – 18:26 – valid PCN 18:27, 18:28, 18:29 – do not issue 18:30 onwards – controls have ended

08:30 – 13:30 Saturday controls (where applicable) 08:30 – 08:39 – do not issue 08:40 – 13:26 – valid PCN 13:27, 13:28, 13:29 – do not issue 13:30 onwards – controls have ended

2. Vehicles showing the following valid permits can park free of charge 08:30-09:30 and 17:30-18:30. Where controls on Saturday end at 13:30, concession applies 08:30-09:30 and 12.30-13.30.  Resident permit for the zone (including ‘virtual’/electronic motorcycle resident permit).  Official All Zones permit (‘ALL’ or ‘Z’).  Valid interim or temporary resident permit (‘virtual’/electronic permits).  Business or Teacher permit in sub-zone C2.  Resident or business permit for a neighbouring borough on a reciprocal street.

Where valid permit displayed, PCN should not be issued until 09:40 or from 17:27. Where controls end at 13:30 on a Saturday, PCN should not be issued from 12:27.

08:30 – 18:30 controls 08:30 – 09:30 – first hour permit exemption applies 09:30 – 09:39 – do not issue 09:40 – 17:26 – valid PCN 17:27, 17:28, 17:29 – do not issue 17:30 – 18:30 – last hour permit exemption applies 18:30 onwards – controls have ended

08:30 – 13:30 Saturday controls (where applicable) 08:30 – 09:30 – first hour permit exemption applies 09:30 – 09:39 – do not issue 09:40 – 12:26 – valid PCN 12:27, 12:28, 12:29 – do not issue 12.30-13.30 – last hour permit exemption applies 13:30 onwards – controls have ended

3. In Lincoln’s Inn Fields a pay and display ticket purchased from LB of Camden, and in Queens Gate and Exhibition Road a pay and display ticket purchased from RBKC.

4. Vehicle is identified as having a valid WCC PIB or is displaying a London HAUC board issued by a utility company, as long as the vehicle is not affecting free flow of traffic and is parked in compliance with the respective board’s conditions of use. 32 City of Westminster Kerbside Management & Enforcement Code of Practice v4.0 April 2017

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5. Vehicle is displaying valid WCC white disabled badge. Note, in a Car Club vehicle the VRM on the badge will not match that of the vehicle.

6. If vehicle is displaying expired white badge, take following action:  Badge expired by 1 day-1 month – Warning Notice  Badge expired by 1 month plus – Instant code 11 PCN This assumes no payment to park is evident.

7. Vehicle is identified as having a valid Trades Permit for the zone. Note, a Trades permit issued by a neighbouring borough is acceptable on a reciprocal street.

8. Cleansing and refuse vehicles collecting rubbish from the side of the road. Note, this applies to WCC and commercial refuse company vehicles.

9. Domestic and office removal vehicles with special permission from Parking Services, for as long as necessary whilst actively loading/unloading.

10. Vehicles used in connection with building operations or highway maintenance in or adjacent to street where the presence of the vehicle at the location is essential and the activity could not satisfactorily be carried out if the vehicle was parked elsewhere. This includes building, demolition and excavation; street maintenance, improvement, reconstruction, cleansing or lighting; installation, alteration, cleaning or repair of sewers; installation or repair of gas, water or electricity mains, pipes or apparatus or telecommunications systems; placing, maintenance or removal of signage or traffic lights and scaffolding lorries and glaziers carrying out work.

11. Gate or barrier to premises which vehicle needs access to is being opened or closed and there is no other practical place for vehicle to wait. This applies equally to vehicles waiting to enter a loading bay or other off- street area.

12. Vehicles being used for Fire Brigade, Ambulance or Police purposes.

13. If vehicle is overhanging bay (2 wheels or more are outside of the bay and not touching the bay markings) issue Warning Notice unless vehicle is preventing another from using an adjacent space or is causing an obstruction, i.e. is a hazard or is affecting traffic flow, in which case issue instant code 24 PCN.

14. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

15. WCC formal instruction to disregard.

16. WCC CCTV car being used in pursuance of statutory powers or duties.

Observations

1. Evidence of private vehicle loading/unloading observed in which case 20 mins casual observation must be given before PCN issued.

Give 20 mins casual observation to commercial vehicles even if no loading activity is seen. Long wheel- based vehicles that do not fit into one bay are still permitted to load/unload. For all commercial vehicles except long wheel-based vehicles the 20 mins exemption can be used before or after payment has been made to extend the loading/unloading period. If PCN is issued for vehicle exceeding the 20 mins period, this must be evidenced through Marshal observations and notes.

Note, maximum time for loading in designated bay under the TMO is 20 mins, regardless of whether vehicle is commercial or private. If max time exceeded, issue code 11 or 11u PCN (as appropriate).

2. Evidence of picking up/setting down passengers and their luggage observed. A maximum of 2 mins is allowed unless this involves a disabled or aged passenger, in which case allow as long as necessary. Driver should be with vehicle.

3. Vehicle is displaying valid blue badge and payment to park has expired by less than 63 mins.

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4. Vehicle is a WCC Car Club vehicle and payment to park has expired by less than 63 mins. This applies if either Zipcar Reader, Zipcar badge or WCC Car Club badge are on display.

5. Vehicle displaying valid HEB should be kept under casual observation for 60 mins before PCN issued.

6. Royal Mail vehicles delivering/collecting postal packets. Give 20 mins casual observation.

7. Evidence of delivering mail or postal packets etc by couriers in which case 20 mins should be allowed before issuing a PCN.

8. Give 5 mins constant observation to vehicles displaying a valid blue disabled badge to ascertain whether picking up/setting down is occurring. Issue instant PCN after this period if none seen and no payment made/displayed. If activity observed, allow as long as necessary.

9. Electric and plug-in hybrid vehicles can park up to the max stay allowed upon purchase of 10 mins parking time. 2 loggings required. Marshals should ascertain vehicle status via vehicle make and model type. If max stay exceeded, 10 mins grace should be given before code 30u issued. Max stay does not apply to vehicles displaying a valid white disabled badge.

10. CVIT vehicles actively involved in delivery/collection to be given 40 mins casual observation.

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PARKING BAYS

Paid-For Motorcycle Bays

PCN Code 11g “Parked without payment of the parking charge (motorcycle bay)”

PCN Code 23g “Parked in a parking place or area not designated for that class of vehicle (motorcycle bay)”

PCN Code 24 “Not parked correctly within the markings of the bay or space”

Enforcement by Marshal

Bay Regulations  Zones A, B, C, D – Bays for motorcycles only at all times.  Zones E, F, G – Bays for motorcycles only 07:00-19:00 Mon-Sat. Non-motorcycle vehicles can use the bays outside of these hours.

Motorcycle defined as a ‘powered 2 wheeler’ or by a tax class of ‘bicycle’.

Motorcycle bay payment does not entitle a motorcycle to use any other bay type (e.g. standard Pay-to-Park bay).

Motorcycles are permitted to move freely from one motorcycle bay to another in any zone as long as a valid payment to park for that day has been made.

Marshals can and should remove the covers from vehicles to take enforcement action. Full notes to be made and photographs taken.

Motorcycle Enforcement Unless exemption below applies, code 11g PCN to be issued after 5 mins observation if no valid motorcycle payment is showing on the HHD during payment hours.

When confirming whether a motorcycle has paid to park, Marshals must check by both location number and VRM. When entering the VRM, Marshals should take care with the number 0 and the letter O, and the number 1 and the letter I. If in doubt, both should be checked.

Code 24 (no suffix) Warning Notice rather than full PCN unless motorcycle is preventing another vehicle from using an adjacent space or is causing an obstruction, i.e. is a hazard to other road users or is affecting traffic flow.

Other Vehicle (non-motorcycle) Enforcement Unless exemption below applies, instant code 23g PCN to be issued to any non-motorcycle vehicle parked within the bay during the hours the bay is controlled for motorcycle use only (at all times in zones A, B, C and D, and 07:00- 19:00 Mon-Sat in zones E, F and G). Vehicle to be authorised for relocation. Relocation can occur from 30 mins after the issue of the PCN.

Note, loading/unloading by non-motorcycle vehicles is not permitted.

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Exemptions

1. Motorcycle with valid payment - note, all motorcycle permits (daily, weekly, monthly, quarterly, yearly) are ‘virtual’ electronic permits. Nothing physical will be on display.

2. No PCN to be issued to motorcycles for the first 10 mins or last 3 mins of controls when payment is required (CPZ hours).

08:30 – 18:30 08:30 – 08:39 – do not issue 08:40 – 18:26 – valid PCN 18:27, 18:28, 18:29 – do not issue 18:30 onwards – payment controls have ended

08:30 – 13:30 Saturday (where applicable) 08:30 – 08:39 – do not issue 08:40 – 13:26 – valid PCN 13:27, 13:28, 13:29 – do not issue 13:30 onwards – payment controls have ended

3. No PCN to be issued to non-motorcycle vehicles parked in E, F and G zones for first 10 mins and last 3 mins of controls when bays are controlled for motorcycles only (i.e. no PCN until 07:10 or from 18:57). Other zones are for motorcycles only at all times so this exemption will not apply.

07:00 – 19:00 controls 07:00 – 07:09 – do not issue 07:10 – 18:56 – valid PCN 18:57, 18:58, 18:59 – do not issue 19:00 onwards – controls have ended

4. Electric and plug-in hybrid motorcycles may park in motorcycle bays for free at all times. Marshals should ascertain vehicle status via vehicle make and model type. If the motorcycle cannot be identified as an electric or plug-in hybrid vehicle, issue a code 11g PCN after 5 mins observation and make comprehensive notes.

5. Motorcycle displaying valid WCC white disabled badge.

6. Motorcycles with a valid resident permit (or interim permit) are entitled to park in any motorcycle bay city- wide. Note, resident permits for motorcycles are ‘virtual’ electronic permits. Nothing physical will be on display.

7. Vehicle (any) is identified as having a valid WCC PIB or is displaying a London HAUC board issued by a utility company, as long as the vehicle is not affecting free flow of traffic and is parked in compliance with the respective board’s conditions of use.

8. Vehicles (any) used in connection with building operations or highway maintenance in or adjacent to street where the presence of the vehicle at the location is essential and the activity could not satisfactorily be carried out if the vehicle was parked elsewhere. This includes building, demolition and excavation; street maintenance, improvement, reconstruction, cleansing or lighting; installation, alteration, cleaning or repair of sewers; installation or repair of gas, water or electricity mains, pipes or apparatus or telecommunications systems; placing, maintenance or removal of signage or traffic lights and scaffolding lorries and glaziers carrying out work.

9. Vehicles (any) being used for Police, Fire Brigade or Ambulance purposes.

10. Cleansing and refuse vehicles collecting rubbish from the side of the road. Note, this applies to WCC and commercial refuse company vehicles.

11. Domestic and office removal vehicles with special permission from Parking Services, for as long as necessary whilst actively loading/unloading.

12. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

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13. WCC formal instruction to disregard.

14. WCC CCTV car being used in pursuance of statutory powers or duties.

15. Motorcycles with a valid LB of Camden or RBKC resident permit are entitled to park in WCC motorcycle bays in respective boundary streets where reciprocal agreements apply.

Observations

1. Evidence of motorcycle loading/unloading observed in which case 20 mins casual observation should be given before PCN issue. Does not apply to non-motorcycle vehicles which are not permitted to load/unload from paid-for motorcycle bays.

2. Evidence of delivering mail or postal packets etc by motorcycle couriers in which case 20 mins should be allowed before issuing a PCN.

3. Any Royal Mail vehicles delivering/collecting postal packets. Give 20 mins casual observation.

4. Evidence of picking up/setting down passengers and their luggage observed (any vehicle). A maximum of 2 mins is allowed and the driver should remain with the vehicle. Exception to this is if picking up/setting down involves a disabled or aged person where as long as necessary should be given.

5. Give 5 mins constant observation to any vehicle displaying a valid disabled badge to ascertain whether picking up/setting down is occurring. Issue instant PCN after this if none seen. If activity observed, allow as long as necessary.

6. Vehicle (any) is displaying a valid and correctly completed HEB badge. Keep under casual observation for 60 mins before issuing a PCN.

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PARKING BAYS

Dual-Use Bays

PCN Code 05 “Parked after the expiry of paid for time”

PCN Code 11 “Parked without payment of the parking charge”

PCN Code 25 “Parked in a loading place or bay during restricted hours without loading”

PCN Code 45 “Stopped in a taxi rank”

PCN Code 45w “Parked in a taxi rank”

Enforcement by Marshal

These bays are dual-use, so their use differs depending on the time of the day and/or the day of the week. Signage at each bay advises what use is permitted and when.

The bays are generally a combination of –  Pay-to-Park bays during stated hours of control.  Taxi ranks during specified hours.  Loading bays during specified hours

1 Enforcement during Pay-to-Park hours of control Enforcement, exemptions and observations during these times are as per a standard paid-for parking bay (see pages 31-34).

2 Enforcement during taxi rank hours of control Enforcement, exemptions and observations during these times are as per a standard taxi rank (see pages 70-71).

All vehicles – do not issue a PCN during the first 10 mins and last 3 mins of taxi rank controls.

3 Enforcement during loading bay hours of control Enforcement, exemptions and observations during these times are as per a standard on-street loading bay (see pages 57-58).

All vehicles – do not issue a PCN during the first 10 mins and last 3 mins of loading bay controls.

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PARKING BAYS

Taxi-Only Pay-to-Park Bays

PCN Code 05 “Parked after the expiry of paid for time”

PCN Code 11 “Parked without payment of the parking charge”

PCN Code 23 “Parked in a parking place or area not designated for that class of vehicle”

Enforcement by Marshal

These bays are for hackney carriages only during hours of control.

Taxi Enforcement Unless exemption below applies, prior to issue give 5 mins constant observation and confirm on the Pay-to-Park system that no further payment has been made. If no payment shown after this period, issue code 11 PCN.

If payment expired by 10 mins or more, issue code 05 PCN.

Where taxis have paid to park, it is acceptable for them to move to another taxi Pay-to-Park bay city-wide using the same payment as tariffs are consistent.

When confirming whether a taxi has paid to park, Marshals must check by both location number and VRM. When entering the VRM, Marshals should take care with the number 0 and the letter O, and the number 1 and the letter I. If in doubt, both should be checked.

Other Vehicle (non-taxi) Enforcement Unless exemption below applies, during controlled hours instant code 23 PCN to any non-taxi vehicle parked within the bay. Vehicle to be authorised for relocation. Relocation can occur from 30 mins after the issue of the PCN.

Exemptions

1. All vehicles – do not issue PCN during the first 10 mins and last 3 mins of controlled hours.

2. Taxis – a correctly scratched and displayed valid zonal Parking Card is acceptable.

3. Vehicle (any) is identified as having a valid WCC PIB or is displaying a London HAUC board issued by a utility company, as long as the vehicle is not affecting free flow of traffic and is parked in compliance with the respective board’s conditions of use.

4. Taxi is displaying valid WCC white disabled badge.

5. Vehicle (any) is identified as having a valid Trades Permit for the zone.

6. Cleansing and refuse vehicles collecting rubbish from the side of the road. Note, this applies to WCC and commercial refuse company vehicles.

7. Domestic and office removal vehicles with special permission from Parking Services, for as long as necessary whilst actively loading/unloading. 39 City of Westminster Kerbside Management & Enforcement Code of Practice v4.0 April 2017

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9. Vehicles being used for Fire Brigade, Ambulance or Police purposes.

10. If Taxi is overhanging bay (2 wheels or more are outside of the bay and not touching the bay markings) issue Warning Notice unless taxi is preventing another from using an adjacent space or is causing an obstruction, i.e. is a hazard or is affecting traffic flow, in which case issue instant code 24 PCN.

11. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

12. WCC formal instruction to disregard.

13. WCC CCTV car being used in pursuance of statutory powers or duties

Observations

1. Evidence of private vehicle (any) loading/unloading observed in which case 20 mins casual observation must be given before PCN issued. For private loading activity, the goods must be too heavy or bulky to be carried from a legal parking place.

Give 20 mins casual observation to commercial vehicles (any) even if no loading activity is seen. Long wheel-based vehicles that do not fit into one bay are still permitted to load/unload.

Note: Maximum time for loading in designated bay under the TMO is 20 mins, regardless of whether vehicle is commercial or private.

2. Evidence of picking up/setting down passengers and their luggage observed (any vehicle). A maximum of 2 mins is allowed unless this involves a disabled or aged passenger, in which case allow as long as necessary. Driver should be with vehicle.

3. Taxi is displaying valid blue badge and payment to park has expired by less than 63 mins.

4. Vehicle displaying valid HEB should be kept under casual observation for 60 mins before PCN issued.

5. Royal Mail vehicles delivering/collecting postal packets. Give 20 mins casual observation.

6. Evidence of delivering mail or postal packets etc by couriers in which case 20 mins should be allowed before issuing a PCN.

7. Give 5 mins constant observation to vehicles (any) displaying a valid blue disabled badge to ascertain whether picking up/setting down is occurring. Issue instant PCN after this period if none seen. If activity observed, allow as long as necessary.

8. CVIT vehicles actively involved in delivery/collection to be given 40 mins casual observation.

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PARKING BAYS

Coach-Only Pay-to-Park Bays

PCN Code 05c “Parked after the expiry of paid for time (buses only)”

PCN Code 11 “Parked without payment of the parking charge”

PCN Code 23c “Parked in a parking place or area not designated for that class of vehicle (buses only)”

Enforcement by Marshal

These bays are for coaches only 08:00-midnight. Coach defined as a vehicle containing more than 8 seats exclusive of the driver (i.e. 9 plus the driver) and are now classed as ‘buses’. Coach Enforcement Prior to issue give 5 mins constant observation and confirm on the Pay-to-Park system that no payment has been made or that no valid Coach Parking Card is on display. If no payment shown after this period, issue code 11 PCN.

If payment has expired by 10 mins or more, issue code 05c PCN.

Coach Parking Cards may be used as an alternative to Pay-to-Park (except in the overnight bays in Bulleid Way). If obscured or face down and details cannot be read, issue instant code 11 PCN

Where coaches have paid to park, it is acceptable for them to move to another coach Pay-to-Park bay city-wide using the same payment as tariffs are consistent

When confirming whether a vehicle has paid to park, Marshals must check by both location number and VRM. When entering the VRM, Marshals should take care with the number 0 and the letter O, and the number 1 and the letter I. If in doubt, both should be checked.

Other Vehicle (non-coach) Enforcement During hours of control, instant code 23c PCN to any non-coach vehicle parked within the bay unless exemption below applies. Vehicle to be authorised for relocation and can occur from 30 mins after the issue of the PCN

Exemptions

1. All vehicles – do not issue a PCN during the first 10 mins and last 3 mins of controlled hours.

2. Vehicle (any) is identified as having a valid WCC PIB or is displaying a London HAUC board issued by a utility company, as long as the vehicle is not affecting free flow of traffic and is parked in compliance with the respective board’s conditions of use.

3. Vehicle (any) is identified as having a valid Trades Permit for the zone.

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4. Cleansing and refuse vehicles collecting rubbish from the side of the road. Note, this applies to WCC and commercial refuse company vehicles.

5. Domestic and office removal vehicles with special permission from Parking Services, for as long as necessary whilst actively loading/unloading.

7. Vehicles being used for Fire Brigade, Ambulance or Police purposes.

8. If coach is overhanging bay (2 wheels or more are outside of the bay and not touching the bay markings) issue Warning Notice unless vehicle is preventing another from using an adjacent space or is causing an obstruction, i.e. is a hazard or is affecting traffic flow, in which case issue instant code 24 PCN.

9. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

10. WCC formal instruction to disregard.

11. WCC CCTV car being used in pursuance of statutory powers or duties.

Observations

Give 20 mins casual observation to commercial vehicles (any) even if no loading activity is seen.

Note: Maximum time for loading in designated bay under the TMO is 20 mins, regardless of whether vehicle is commercial or private.

3. Vehicle (any) displaying valid HEB should be kept under casual observation for 60 mins before PCN issued.

4. Royal Mail vehicles or couriers delivering/collecting postal packets. Give 20 mins casual observation.

5. Give 5 mins constant observation to vehicles (any) displaying a valid disabled badge to ascertain whether picking up/setting down is occurring. Issue instant PCN after this period if none seen. If activity observed, allow as long as necessary.

6. CVIT vehicles actively involved in delivery/collection to be given 40 mins casual observation.

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Parking Bays

Market Traders’ Bays

PCN Code 05 “Parked after the expiry of paid for time”

PCN Code 11 “Parked without payment of the parking charge”

PCN Code 16q “Parked in a permit space or zone without clearly displaying a valid permit (market traders’ bay)”

PCN Code 24q “Not parked correctly within the markings of the bay or space (market traders’ bay)”

Enforcement by Marshal

During controlled hours the bays are for market traders only who display the appropriate permit. Those displaying a permit must still then pay to park (Pay-to-Park or zonal Parking Card) during the chargeable hours. Payment is based on whole hours and not on minutes.

Marshals will need to check for payment at these bays and whether a valid permit is displayed. A market trader permit must be displayed to validate use of the bay.

There are no exemptions for non-market trader’s vehicles loading/unloading or picking up/setting down.

Vehicles clearly displaying a Market Traders’ permit - Where a valid market trader permit is displayed but no payment is evident issue code 11 PCN. Prior to issue give 5 mins constant observation and confirm that no payment has been made. Record location number where vehicle is parked in Notes field on HHD.

Issue instant code 05 if a valid permit is displayed but where payment has expired by at least 10 mins.

Issue instant code 16q PCN where an invalid, obscured or expired Market Trader’s Permit is displayed regardless of whether payment has been made, Relocate only at specific request of WCC.

If market trader vehicle is overhanging bay (2 wheels or more are outside of the bay and not touching the bay markings) issue Warning Notice unless vehicle is preventing another from using an adjacent space or is causing an obstruction, i.e. is a hazard or is affecting traffic flow, in which case issue instant code 24q PCN (regardless of whether a payment has been made or whether a valid permit is displayed)

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All Other Vehicles – Issue instant code 16q if vehicle parked with no permit (regardless of whether payment made). Relocate only at specific request of Marshal or WCC.

Exemptions

1. All vehicles – do not issue for first 10 mins and last 3 mins of controlled hours

2. Valid market traders’ permit corresponding to the bays displayed and valid payment is evident.

3. Vehicles being used for Fire Brigade, Ambulance or Police purposes.

4. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

5. WCC formal instruction to disregard.

6. Vehicle undertaking statutory utility work.

8. If vehicle displaying an expired market traders’ permit (and payment has been made) –  1-14 days – Warning Notice  15 days+ - Instant code 16q PCN

9. WCC CCTV car being used in pursuance of statutory powers or duties.

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PARKING BAYS

Car Club Permit Holders Only Bays – “At Any Time”

PCN Code 16e “Parked in a permit space or zone without clearly displaying a valid permit (car club bay)”

PCN Code 24e “Not parked correctly within the markings of the bay or space (car club bay)”

Enforcement by Marshal

Car Club vehicles must be collected from and re-parked in their own bay, which bears the appropriate identifier number. Each individual vehicle may not park in an alternative Car Club bay.

Elsewhere, Car Club vehicles may park in paid-for bays if an appropriate payment to park is made.

Marshals will need to check that the vehicle is a Car Club vehicle registered for the bay in which the vehicle is parked. This will be indicated in one of two ways - 1. Car Club registration will be indicated on the Pay-to-Park system. 2. The Car Club operator will provide a badge which will be displayed in the windscreen.

Whether or not a badge is displayed in the windscreen, confirm on the Pay-to-Park system that the vehicle is registered as a Car Club vehicle at the bay in which it is parked.

Instant code 16e PCN if vehicle not registered at the Car Club bay and/or if vehicle is registered at a different Car Club bay. Vehicle should be authorised for relocation.

Note, no loading/unloading or picking up/setting down is allowed in Car Club bays.

Exemptions

1. Vehicle is registered as Car Club vehicle for the bay and displaying the appropriate Car Club badge.

2. Notification has been received from Parking Services that permission has been given for another vehicle to use the bay (e.g. for loading or substitute vehicle that is not Car Club vehicle).

3. Exempted vehicle is parked across dividing lines within a space provided for 2 or more vehicles.

4. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

5. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

6. WCC formal instruction to disregard.

7. WCC CCTV car being used in pursuance of statutory powers or duties.

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PARKING BAYS

Electric Vehicle Charging Bays – “At Any Time”

PCN Code 14 “Parked in an electric vehicles’ charging place during restricted hours without charging”

PCN Code 231 “Parked in a parking place or area not designated for that class of vehicle (electric vehicles bay)”

PCN Code 301 “Parked for longer than permitted (electric vehicles bay)”

Enforcement by Marshal

Only electric and plug-in hybrid vehicles may park in these bays (or electric-only motorcycles in electric motorcycle bays). Marshals can check the status of vehicle via the make and model type. Electric and plug-in hybrid vehicles must be plugged in to be charging their batteries.

1 Electric or Plug-In Hybrid vehicles - Issue code 14 PCN if electric or plug-in hybrid vehicle is parked but not charging (i.e. not connected to the charging point). Electric or plug-in hybrid vehicles are only allowed to stay for the max stay for the bay for the times indicated on the time-plate. This restriction only applies Mon–Sat 08:30-18:30.

Issue code 301 PCN if max stay exceeded during controlled hours. Where max stay exceeded, 10 mins grace should be given before PCN issue.

2 Non-Electric or Plug-In Hybrid vehicles - Unless exemption below applies, issue code 231 PCN if the vehicle is not electric or plug-in hybrid.

Note, electric motorcycle bays are for electric motorcycles only. All other vehicles, including electric or plug-in hybrid cars, to be issued with a code 23 PCN in an electric motorcycle bay.

Exemptions:

1. Electric or plug-in hybrid vehicle (or electric motorcycle in electric motorcycle bays), parking within max stay for the bay and actively charging the battery.

2. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

3. Domestic and office removal vehicles with special permission from Parking Services, for as long as necessary whilst actively loading/unloading.

4. Vehicles used in connection with building operations or highway maintenance in or adjacent to street where the presence of the vehicle at the location is essential and the activity could not satisfactorily be carried out if the vehicle was parked elsewhere. This includes building, demolition and excavation; street maintenance, improvement, reconstruction, cleansing or lighting; installation, alteration, cleaning or repair of sewers; installation or repair of gas, water or electricity mains, pipes or apparatus or telecommunications

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systems; placing, maintenance or removal of signage or traffic lights and scaffolding lorries and glaziers carrying out work.

5. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

6. WCC formal instruction to disregard.

7. WCC CCTV car being used in pursuance of statutory powers.

8. If the charging point is non-functional, electric and plug-in hybrid vehicles can park up to the max stay without charging or being plugged in. This only applies where the charging point itself is faulty.

Observations

2. Royal Mail vehicles delivering/collecting postal packets. Give 20 mins casual observation.

3. Commercial vehicles (including long wheel-based vehicles) – give 20 mins casual observation. If vehicle still in situ, issue after this instant PCN.

Note: Maximum time for loading in designated bay under the TMO is 20 mins, regardless of whether vehicle is commercial or private.

4. If vehicle is displaying valid HEB badge then 60 minute casual observation should be given before PCN issued.

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PARKING BAYS

Disabled Blue Badge Bays – “At Any Time”

PCN Code 22 “Re-parked in the same parking place or zone within one hour of leaving”

PCN Code 30 “Parked for longer than permitted”

PCN Code 40 “Parked in a designated disabled person’s parking place without displaying a valid disabled person’s badge in the prescribed manner”

Enforcement by Marshal

Instant code 40 PCN if no disabled badge on display. Contravening vehicle should be relocated to nearest paid-for parking place.

The above also applies to vehicles displaying an expired or obscured/illegible blue disabled badge. Where vehicle is displaying an altered badge, details should be reported to WCC’s fraud investigation contractor as soon as possible.

Valid badge holders exceeding max stay (4 hours, Mon-Fri 08.30-18.30), issue PCN code 30 only. Where max stay exceeded, 10 mins grace should be given before PCN issue.

If valid badge holder returns within one hour of leaving during the controlled period indicated on the sign, issue code 22 PCN.

Only use ‘o’ suffix for blue badge holders, not white badge holders.

Exemptions

1. Displaying valid European blue badge, WCC white badge, RBKC purple badge, City of London red badge, Camden green badge or replacement disabled badge, or any other valid disabled badge. Note, 4 hour max stay during controlled hours applies to badge holders only.

2. If details of white disabled badge unreadable or obscured, issue Warning Notice only if a HHD check confirms the badge as valid, unless valid blue badge also on display.

3. If vehicle is displaying expired white badge, take following action:  Badge expired by 1 day-1 month – Warning Notice  Badge expired by 1 month plus – Instant code 40 PCN

4. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

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6. WCC formal instruction to disregard.

7. WCC CCTV car being used in pursuance of statutory powers or duties.

9. Domestic and office removal vehicles with special permission from Parking Services, for as long as necessary whilst actively loading/unloading.

Observations

1. Evidence of vehicle loading/unloading observed in which case 20 mins casual observation must be given before PCN issued. For private loading activity, the goods must be too heavy or bulky to be carried from a legal parking place. Give 20 mins casual observation to commercial vehicles even if no loading activity is seen. Long wheel-based vehicles that do not fit into one bay are still permitted to load/unload.

Note: Maximum time for loading in designated bay under the TMO is 20 mins, regardless of whether vehicle is commercial or private.

2. If evidence of picking up/setting down passengers and their luggage observed, allow for a maximum of 2 mins unless this involves a disabled or aged passenger, in which case allow as long as necessary . If no evidence seen, issue an instant PCN and authorise for relocation to nearest paid-for parking place.

3. Royal Mail vehicles or couriers delivering/collecting postal packets. Give 20 mins casual observation.

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PARKING BAYS

Dedicated Disabled Bays – “At Any Time”

PCN Code 165 “Parked in a permit space or zone without clearly displaying a valid permit (dedicated disabled bay)”

Enforcement by Marshal

The signage at a dedicated disabled bay displays the disabled icon and states ‘Permit holder D___ only’. The bay also has ‘permit holders only’ marked on the road surface. The bay is therefore for the sole use of the vehicle displaying the unique, correspondingly numbered ‘D____’ Westminster white disabled badge. This restriction applies at all times.

Issue instant code 165 PCN to any other vehicle, including those displaying a blue disabled badge or a white disabled badge not valid for parking in the bay. Contravening vehicle should be relocated to nearest paid-for parking place.

Note, the TMOs give no exemption or concession for general loading/unloading or picking up/setting down.

Exemptions

1. Vehicles being used for Fire Brigade, Ambulance, or Police purposes.

2. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

3. WCC formal instruction to disregard.

4. If the corresponding white badge has expired, issue Warning Notice only up to one month after expiry, with code 165 PCN thereafter.

5. If corresponding white badge is obscured or unreadable issue Warning Notice only if a HHD check confirms the badge as valid.

Observations

1. Royal Mail vehicles or couriers delivering/collecting postal packets. Give 20 mins casual observation.

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PARKING BAYS

Hotel Bays – “At Any Time”

PCN Code 166 “Parked in a permit space or zone without clearly displaying a valid permit (hotel bay)”

Enforcement by Marshal

Only vehicles displaying an appropriate permit that matches the bay signage are able to park in these bays. Vehicles parked without an appropriate permit should be issued with a code 166 PCN. Relocation upon request.

There is no exemption for general loading/unloading or picking up/setting down within the TMOs.

Exemptions:

1. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

3. WCC formal instruction to disregard.

4. WCC CCTV car being used in pursuance of statutory powers or duties.

5. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

Observations

1. All vehicles – 5 mins observation to enable the permit to be collected from the hotel and displayed.

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PARKING BAYS

Doctors’ Parking Bays - During Controlled Hours of Bay

PCN Code 16d “Parked in a permit space or zone without clearly displaying a valid permit (doctor’s bay)”

Enforcement by Marshal

Instant code 16d PCN. Contravening vehicles should be relocated to the nearest paid-for parking space at the request of the surgery/permit holder only no sooner than 30 mins after PCN issue.

Where an expired Doctors’ Parking permit is displayed, issue PCN. Relocate only at specific request of WCC.

There is no exemption for general loading/unloading or picking up/setting down within the TMOs.

Exemptions

1. Displaying valid doctors’ permit corresponding to the bay number.

2. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

3. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

4. WCC formal instruction to disregard.

5. WCC CCTV car being used in pursuance of statutory powers or duties.

6. All vehicles – do not issue for first 10 mins and last 3 mins of controlled hours

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PARKING BAYS

Ambulance Bays

PCN Code 01 “Parked in a restricted street during prescribed hours”

PCN Code 02 “Parked or loading/unloading in a restricted street where waiting and loading/unloading restrictions are in force”

Enforcement by Marshal

These informal bays merely exempt ambulances from the parking restrictions which are indicated by SYLs/DYLs. Enforcement against other vehicles can only be made under contravention codes for the regulations in force (i.e. code 01 or 02). Yellow lines regulations apply to all other vehicles and usual exemptions to the yellow line restrictions still apply as per pages 9-10 (private vehicles) and 13-14 (commercial vehicles).

Outside controlled hours on SYLs, controls not active therefore no enforcement.

Exemptions Exemptions and observations during these times are as per yellow line restrictions (see pages 9-17).

1 All Ambulance types.

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PARKING BAYS

Hospital Parking Bays - During Controlled Hours of Bay

PCN Code 16h “Parked in a permit space or zone without clearly displaying a valid permit (hospital bay)”

Enforcement by Marshal

Instant PCN. Contravening vehicles should be relocated to the nearest paid-for parking space at the request of WCC.

There is no exemption for general loading/unloading or picking up/setting down within the TMOs.

Exemptions

1. Displaying valid hospital permit corresponding to the bay number.

2. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

3. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

4. WCC formal instruction to disregard.

5. WCC CCTV car being used in pursuance of statutory powers or duties.

6. For non-24 hour bays, do not issue for first 10 mins and last 3 mins of controls (all vehicles)

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PARKING BAYS

Diplomatic Bays – “At Any Time”

PCN Code 41 “Stopped in a parking place designated for diplomatic vehicles”

Enforcement by Marshal

Instant PCN. Contravening vehicles should be relocated to the nearest paid-for parking space at the request of the embassy only.

There is no exemption for general loading/unloading or picking up/setting down within the TMOs.

Exemptions

1. Vehicle has diplomatic VRM.

2. Notification has been received from Parking Services that permission has been given for another vehicle to use the bay (e.g. for loading or substitute vehicle that does not have diplomatic VRM).

3. Exempted vehicle is parked across dividing lines within a space provided for 2 or more vehicles.

4. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

5. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

6. WCC formal instruction to disregard.

7. WCC CCTV car being used in pursuance of statutory powers or duties.

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PARKING BAYS

Police Designated Bays

PCN Code 42 “Parked in a parking place designated for police vehicles”

Enforcement by Marshal

Duty solicitors and marked/unmarked police vehicles only may use these bays. Therefore, enforcement within these bays should ONLY take place at the request of the nearby police station.

Upon request only, instant code 42 PCN and relocate to nearest paid-for parking space.

There is no exemption for general loading/unloading or picking up/setting down within the TMOs.

Exemptions

1. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

2. WCC formal instruction to disregard.

3. WCC CCTV car being used in pursuance of statutory powers or duties.

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PARKING BAYS

On-Street Loading Bays (Parking Places)

PCN Code 22 “Re-parked in the same parking place or zone within one hour of leaving”

PCN Code 232 “Parked in a parking place or area not designated for that class of vehicle (goods vehicle loading bays)”

PCN Code 25 “Parked in a loading place or bay during restricted hours without loading”

PCN Code 30 “Parked for longer than permitted”

Enforcement by Marshal

WCC operate both general ‘Loading Only’ and ‘Goods Vehicle Only’ loading bays. The bay may or may not operate a max stay. If so, this will be indicated on the timeplate.

Vehicles may not park in these bays within the hours stated on the timeplate (some apply at all times) without engaging in loading/unloading activity. This must be within the maximum time permitted for this activity if stated on the sign.

Where restriction advised on the signage, vehicles returning within one hour of leaving issue code 22 PCN. If the bay is a ‘goods vehicles only’ loading bay, issue code 222 PCN.

If vehicle is of a class contrary to that indicated on timeplate (e.g. ‘goods vehicles only’), issue code 232 PCN and relocate to the nearest paid-for parking place at the request of WCC.

Vehicles not observed loading/unloading during controlled hours, issue code 25 PCN. If the bay is a ‘goods vehicles only’ loading bay, issue code 252 PCN.

Vehicles exceeding max time stated on the timeplate issue code 30 PCN.

Note, the 10 mins mandatory grace period implemented by the Deregulation Act 2015 does not apply in loading bays as it only applies to designated parking places where a person is permitted to park.

Exemptions

1. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

2. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

3. WCC formal instruction to disregard.

4. WCC CCTV car being used in pursuance of statutory powers or duties.

5. All vehicles – do not issue for first 10 mins and last 3 mins of controlled hours where bay is not an ‘at all times’ loading bay.

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Observations

General ‘Loading Only’ bays

1. Private vehicles: If loading/unloading is observed, give 20 mins casual observation, then additional 5 mins constant. If loading/unloading activity still observed repeat process up to the max stay. If vehicle still in situ at end of max stay driver should be encouraged to move onto SYLs/DYLs to complete loading/unloading activity. If vehicle remains in situ issue code 30 PCN for overstaying regardless of activity within the bay.

Commercial Vehicles: Give 20 mins casual observation, then additional 5 mins constant. If loading/unloading activity still observed, repeat process up to the max stay. If vehicle still in situ at end of max stay driver should be encouraged to move onto SYLs/DYLs to complete loading/unloading activity. If vehicle remains in situ issue code 30 PCN for overstaying regardless of activity within the bay.

‘Goods Vehicles Only’ bays

2. ‘Goods vehicle’ defined within TMO as being “a motor vehicle constructed or adapted for use for the carriage of goods or burden of any description and is not drawing a trailer”. Allow 20 mins casual observation for goods vehicles then additional 5 mins constant. If loading/unloading activity still observed repeat process up to the max stay. If vehicle still in situ at end of max stay driver should be encouraged to move onto SYLs/DYLs to complete loading/unloading activity. If vehicle remains in situ issue code 30 PCN for overstaying regardless of activity within the bay. Private vehicles should receive instant code 232 at any time and be relocated to nearest paid-for parking place at request of WCC.

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PARKING BAYS Liveried or unliveried commercial vehicles (i.e. vans, HGVs, lorries etc)

Off-Street Loading Bays (Premises’ Loading Facilities)

PCN Code 61 “A heavy commercial vehicle wholly or partially parked on a footway, verge or land between two carriageways”

PCN Code 62 “Parked with one or more wheels on or over a footpath or any part of a road other than a carriageway”

Enforcement by Marshal

Issue code 61 or 62 PCN as appropriate where the vehicle is blocking the whole of the footway, preventing safe passage along the footway by pedestrians.

If the vehicle is attended and preventing the free flow of traffic, the driver should be asked to move the vehicle. In the event that the driver refuses, then a code 61 or 62 PCN should be issued as appropriate, supported by full notes and photograph.

18:30-11:00 the next day: Allow as long as necessary for loading/unloading the vehicle. Give one hour casual observation. If no loading/unloading seen, give 5 mins constant observation. If loading/unloading observed, repeat process. Every attempt should be made to contact the driver during the constant observation period to determine if activity is taking place or vehicle could be moved. If no activity seen and the driver cannot be found, issue code 61 or 62 PCN as appropriate.

11:00-18:30: One hour is allowed for loading/unloading the vehicle. The vehicle may not return within one hour of leaving. Give one hour casual observation. If no loading/unloading seen and vehicle unattended, issue code 61 or 62 PCN as appropriate.

Exemptions

1. Driver present and loading/unloading taking place; vehicle not blocking the whole of the footway or causing an obstruction; in particular the aged, pedestrians with pushchairs and disabled members of the public can safely pass.

2. WCC formal instruction to disregard.

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PARKING BAYS

Electric Bus Stands – “At any time”

Code 16 “Parked in a permit space or zone without clearly displaying a valid permit”

Code 22 “Reparked in the same parking place or zone within 30 mins after leaving”

Code 23 “Parked in a parking place or area not designated for that class of vehicle”

Code 30 “Parked for longer than permitted”

Enforcement by Marshal

Only electric buses displaying a valid permit may park in these bays. Any contravening vehicle should be relocated to nearest paid-for parking place. Please note there is no requirement for an electric bus to be charging when parked in these bays. Whilst being for electric buses only, the bays have a max stay of 2 hours during the hours 9:00– midnight only.

Issue instant Code 16 PCN if electric bus is parked without clearly displaying a valid permit.

Issue instant Code 22 PCN if the bus returns within 30 mins of leaving the bay.

Issue instant Code 23 PCN if the bus is not electric-only or is any other vehicle type.

Issue instant Code 30 PCN if electric bus exceeds the max stay between 9:00–midnight only. Where max stay exceeded, 10 mins grace should be given before PCN issue

Note, the TMO does not allow general loading/unloading or picking up/setting down.

Exemptions:

1. Electric bus displaying valid permit.

2. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

3. WCC formal instruction to disregard.

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RESTRICTED AREAS

Footway Parking

PCN Code 61 “A heavy commercial vehicle wholly or partially parked on a footway, verge or land between two carriageways”

PCN Code 62 “Parked with one or more wheels on or over a footpath or any part of a road other than a carriageway”

Enforcement by Marshal

The footway regulation applies at any time. Footway is defined as any part of an urban road over which the public have right of access on foot and can include private land, vehicle crossovers and pavement lights, unless a physical barrier prevents access. It does not include private roads. The same enforcement applies to vehicle crossovers and pavement lights as it does to pavement parking.

Whilst footway is generally separated from the carriageway by a raised kerb, bollards or barriers, some newer schemes in WCC comprise of flush surfaces where both the carriageway and footway are level and the kerb-line is clearly defined by the use of rectangular paving stones of a different material to that of the carriageway and footway.

Where there is no footway (e.g. in Mews), enforcement should be as per restricted street regulations (see pages 9- 17) and pedestrian areas should be enforced using code 01 or 02 PCN, as appropriate (see pages 20-21). In both instances restrictions apply from building line to building line.

Instant code 61 or 62 PCN regardless of street narrowness or vehicle type unless exemption below applies. Check back of vehicle to see if driver in attendance and for evidence of loading activity. Full notes to be made by the Marshal. The appropriate PCN code suffix should be used when issuing a code 61 or 62 PCN

Marshals can and should remove the covers from vehicles to take enforcement action. Full notes to be made and photographs taken.

Marshals should always attempt to move vehicles that are loading/unloading onto the carriageway so that the activity may continue.

Exemptions

1. Notification has been received that special permission has been given by Parking Services or WCC’s City Promotions, Events and Filming team for the vehicle to park on footway in areas where loading/unloading is prohibited.

3. In the Whitehall Security Zone.

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5. BOC Cryospeed vehicles delivering to hospitals and specified clinics.

6. WCC formal instruction to disregard.

7. Under the Greater London Council (General Powers) Act 1974, loading/unloading is permitted whilst parked on the footway only if both the following apply and the vehicle is not parked on the footway adjacent to where a loading restriction is indicated on the carriageway - (i) The loading or unloading of the vehicle could not have been satisfactorily performed had the vehicle not been so parked: and (ii) The vehicle was not unattended at any time whilst parked. If this is the case, as long as is necessary is permitted and Marshals should give 20 mins casual observation (40 mins for HGVs) then additional 5 mins constant observation. If loading/unloading observed, repeat process. If no evidence of loading/unloading after 25 mins (45 mins for HGVs) a code 61 or 62 PCN may be issued. PCN may also be issued if vehicle left unattended at any time during the process.

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RESTRICTED AREAS

Dropped Footways

PCN Code 27 “Parked in a special enforcement area adjacent to a footway, cycle track or verge lowered to meet the level of the carriageway”

Enforcement by Marshal

The definition of the contravention under section 86 of the TMA 2004 is as follows – (1) In a special enforcement area a vehicle must not be parked on the carriageway adjacent to a footway, cycle track or verge where – (a) The footway, cycle track or verge has been lowered to meet the level of the carriageway for the purpose of – (i) Assisting pedestrians crossing the carriageway, (ii) Assisting cyclists entering or leaving the carriageway, or (iii) Assisting vehicles entering or leaving the carriageway across the footway, cycle track or verge; or

However, code 27 should only be enforced where the footway has been lowered for the purpose of assisting pedestrians crossing the road. We will not enforce code 27 where the footway has been lowered to assist vehicles to enter/leave the road (e.g. driveways). The dropped footway should therefore have a corresponding dropped footway on the opposite side of the road, or a central pedestrian haven.

Code 27 should only be enforced on stretches of SYL outside of controlled hours (code 01 appropriate during controls). Code 27 should not be enforced on areas of DYLs (code 01 appropriate at all times) and cannot be enforced within designated bays. No signage is required.

Where a dropped footway contravention is occurring, instant code 27 PCN. Full notes to be made.

Exemptions

1. Notification has been received that special permission has been given by Parking Services or the WCC City Promotions, Events and Filming team for the vehicle to park.

3. In the Whitehall Security Zone.

4. Vehicles being used for Fire Brigade, Ambulance or Police purposes.

5. WCC formal instruction to disregard.

6. Driver prevented from proceeding by circumstances beyond his control or when it is necessary for him/her to wait to avoid an accident.

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7. To enable the removal of any obstruction to traffic. For as long as necessary but exemption applies only where the presence of the vehicle at the location is essential and the activity could not satisfactorily be carried out if the vehicle was parked elsewhere.

8. Visible signs of unavoidable breakdown or recovery service vehicle in attendance.

9. Collection of waste by or on behalf of the WCC where the presence of the vehicle at the location is essential and the activity could not satisfactorily be carried out if the vehicle was parked elsewhere.

10. Vehicle is identified as having a valid WCC PIB or is displaying a London HAUC board issued by a utility company, as long as the vehicle is not affecting free flow of traffic and is parked in compliance with the respective board’s conditions of use.

11. Domestic and office removal vehicles with special permission from Parking Services, for as long as necessary whilst actively loading/unloading.

Observations

1. Evidence of picking up/setting down passengers and their luggage observed. Sufficient time must be allowed for this activity (for as long as necessary). Driver should be with vehicle.

2. Evidence of private vehicle loading/unloading observed in which case 20 mins casual observation must be given before PCN issued. For private loading activity, the goods must be too heavy or bulky to be carried from a legal parking place.

Give 20 mins casual observation to commercial vehicles even if no loading activity is seen.

Note, observations above only apply where the presence of the vehicle at the location is essential and the activity could not satisfactorily be carried out if the vehicle was parked elsewhere. Maximum time for loading at a dropped footway is 20 mins, regardless of whether vehicle is commercial or private.

3. Evidence of delivering mail or postal packets etc by couriers in which case 20 mins should be allowed before issuing a PCN.

4. Royal Mail vehicles delivering/collecting postal packets. Give 20 mins casual observation.

5. Vehicle displaying valid HEB should be kept under casual observation for 60 mins before PCN issued.

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RESTRICTED AREAS

Suspended Bays

Designated and Specialised Parking Bays (Residents’, Paid-for Parking, Shared-Use, Car Club, Disabled, Doctors’, Diplomatic, Hospital, Electric, Motorcycle etc)

PCN Code 21 “Parked wholly or partly in a suspended bay or space”

Enforcement by Marshal

Instant code 21 PCN and relocate to nearest non-suspended paid-for parking space.

Marshal needs to check sign relative to bay for days and times that suspension is in force. Suspension reference number and the position/location of sign(s) to be recorded. Also record location of vehicle relative to house number/building name.

Includes Post Office Vehicles – no exemption applies.

In motorcycle bays, locks to be cut only when absolutely necessary that the motorcycle be moved.

Exemptions

1. Do not issue PCN during first 10 mins upon a suspension coming into force.

2. Where the suspension only applies during controlled hours, do not issue for first 10 mins and last 3 mins of controls (all vehicles).

3. Suspended resident and shared-use parking bays - if valid resident permit for zone displayed (or interim permit), telephone permit holder on first morning of suspension to advise that they should move their vehicle. If permit holder contacted, give 20 mins before commencing enforcement action. If there is no response and the vehicle is not moved by midday, issue PCN, relocating to nearest available resident bay space in zone if necessary.

4. Emergency resident bay suspensions – where 7 days’ advance notice of the suspension cannot be given, follow steps in exemption #3 above and relocate vehicle, but do not issue PCN.

5. White badge holders in suspended resident, shared-use and paid-for parking bays – Warning Notice only for first 2 days, relocating to nearest available resident bay or paid-for parking space if necessary. PCN and relocate on day 3 if vehicle still parked in contravention.

6. Domestic/commercial removal vehicles carrying out their duties provided the resident or company has booked the suspension for this purpose.

7. City Promotions, Events and Filming permit displayed.

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8. Vehicles being used for Fire Brigade, Ambulance or Police purposes.

9. WCC formal instruction to disregard.

10. Emergency Car Club suspensions – relocate vehicle and do not issue PCN.

Observations

1. If loading activity to a nearby site by those who have booked the suspension is observed (purpose of the suspension is for access and loading purposes) give 20 mins casual observation period to a commercial vehicle. If no loading observed on second observation, give 5 mins constant observation before issuing PCN.

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RESTRICTED AREAS

Pedestrian Crossings and/or Restricted Area Marked by Zig-Zags

PCN Code 99 “Stopped on a pedestrian crossing or crossing area marked by zig-zags”

Enforcement by Marshal

Instant code 99 PCN and relocate to the nearest paid-for parking space.

Note, licensed Hackney Carriages are not permitted to stop on zig-zags to pick up/set down passengers, even on the zig-zag area beyond the crossing.

Exemptions

1. Vehicles being used for Fire Brigade, Ambulance or Police purposes.

2. Bus is stopping at bus stop on zig-zag area beyond the crossing.

3. London Fire Brigade vehicle displaying Identifier Board.

4. Vehicle parked on the instruction of a uniformed Police officer.

5. Vehicle is identified as having a valid WCC PIB or is displaying a London HAUC board issued by a utility company, where parking at this location is essential, the vehicle is not affecting free flow of traffic and is parked in compliance with the respective board’s conditions of use.

6. Traffic Signals repair and maintenance crews actively engaged in works.

7. Vehicle has stopped to clear an obstruction from the road.

8. WCC formal instruction to disregard.

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RESTRICTED AREAS

Restricted Area Outside Schools – “School – Keep – Clear”

PCN Code 48 “Stopped in a restricted area outside a school, a hospital or a fire, police or ambulance station when prohibited”

PCN Code 01 (Outside times of restricted area controls) “Parked in a restricted street during prescribed hours”

Enforcement by Marshal and CCTV (code 48 only)

Instant code 48 PCN if parked within controlled times during term-time on zig-zag area with the words ‘School-Keep- Clear’ and relocate to nearest paid-for parking space. School-keep-clear markings can be enforced by CCTV.

Outside the controlled times, the adjacent SYL or DYL restrictions apply (see pages 9-17). These cannot be enforced by CCTV.

Exemptions

1. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

2. WCC formal instruction to disregard.

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RESTRICTED AREAS

Special Permission Outside Schools/Nurseries/Adventure Playgrounds

PCN Code 01 “Parked in a restricted street during prescribed hours”

Enforcement by Marshal

The permission applies on SYLs or DYLs during term-time and for the period before and after school/nursery start and finish time.

PCN can be issued if vehicle parked for longer than 10 mins or if concession being abused (e.g. vehicle causing an obstruction such as blocking a driveway, or picking up/setting down activity blatantly not taking place). Full notes to be made confirming obstruction/abuse.

Exemptions

1. WCC formal instruction to disregard.

Observation

1. Give 10 mins observation if vehicle is parked close to school/nursery/adventure playground displaying that institution’s concession card without causing an obstruction or if evidence of parent/carer picking up/setting down child is observed.

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RESTRICTED AREAS

Taxi Ranks

PCN Code 45 “Stopped on a taxi rank”

PCN Code 45w “Parked on a taxi rank”

Enforcement by Marshal

These ranks are areas of carriageway reserved for use by taxis waiting to pick up passengers and are protected for use by taxis only by virtue of a TMO.

The rank’s signage displays either a ‘no stopping’ or ‘no waiting’ roundel dependent on the restriction of the rank in question. Observation and enforcement may differ dependent upon whether a particular rank is subject to a ‘no stopping’ or a ‘no waiting’ restriction – loading/unloading and picking up/setting down by other vehicles (non-taxis) is only permitted in ‘no waiting’ ranks. Marshal needs to check sign relative to bay for days and times when the bay is for taxis only and whether the bay’s restriction is ‘no stopping’ or ‘no waiting’.

Instant code 45 PCN during controlled hours for ‘no stopping’ ranks unless exemption applies. Relocate to nearest paid-for parking space upon request only.

Instant code 45w PCN during controlled hours for ‘no waiting’ ranks unless exemption applies. Relocate to nearest paid-for parking space upon request only.

Note, Marshals have no power of enforcement against a taxi left unattended in a taxi rank.

Exemptions:

For both ‘no stopping’ and ‘no waiting’ ranks

1. Metropolitan Police-registered Hackney carriage taxis during the permitted times.

2. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

3. Vehicles used in connection with building operations or highway maintenance in or adjacent to street where the presence of the vehicle at the location is essential and the activity could not satisfactorily be carried out if the vehicle was parked elsewhere. This includes building, demolition and excavation; street maintenance, improvement, reconstruction, cleansing or lighting; installation, alteration, cleaning or repair of sewers; installation or repair of gas, water or electricity mains, pipes or apparatus or telecommunications systems; placing, maintenance or removal of signage or traffic lights and scaffolding lorries and glaziers carrying out work.

4. WCC formal instruction to disregard.

5. WCC CCTV car being used in pursuance of statutory powers or duties.

6. Vehicle belonging to the operator of a taxi drivers’ shelter adjacent to the rank displaying a valid dispensation during the shelter’s hours of operation.

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7. For non-24 hour ranks, do not issue for first 10 mins and last 3 mins of controls (all vehicles)

Observations

For both ‘no stopping’ and ‘no waiting’ ranks

1. If vehicle is displaying valid HEB badge then 60 minute casual observation should be given before PCN issued.

2. Royal Mail vehicles delivering/collecting postal packets. Give 20 mins casual observation.

For ‘no waiting’ ranks only

3. If evidence of picking up/setting down passengers and their luggage is observed, for as long as necessary. Driver should be with vehicle.

4. Commercial vehicles (including long wheel-based vehicles) – give 20 mins casual observation. If vehicle still in situ after this, issue instant PCN.

Note: Maximum time for loading in designated bay under the TMO is 20 mins, regardless of whether vehicle is commercial or private.

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RESTRICTED AREAS

Restricted Bus Stops/Stands

PCN Code 47 “Stopped on a restricted bus stop or stand”

Enforcement by Marshal and CCTV

Bus Stop should be signed ‘clearway - no stopping at any time except buses or except local buses or permit holders only’. Bus Stop/Stand should be marked with a cage and have a thick yellow line (bus stop clearway) or DYLs with two kerb markings.

No parking is permitted on bus stop clearways within the hours shown on the timeplate (which may be ‘at any time’).

Issue instant code 47 PCN and relocate to nearest paid-for parking space upon request. Bus stop clearways can be enforced by CCTV.

Bus stops with white cages and yellow lines running through them are only controlled by the yellow line restrictions and any loading restrictions (see pages 9-23).

Exemptions

1. London Transport Buses.

2. Vehicles being used for Fire Brigade, Ambulance or Police purposes.

3. London Transport breakdown and recovery vehicles attending breakdown.

4. Cleansing and refuse vehicles undertaking statutory duties.

5. Visible signs of unavoidable vehicle breakdown or if recovery service vehicle in attendance.

6. WCC formal instruction to disregard.

Observations

1. Give 2 mins observation to licensed Hackney Carriages to ascertain whether picking up/setting down and/or loading/unloading passenger luggage is occurring. If so, give as long as necessary.

2. Royal Mail vehicles collecting postal packets. Give 20 mins casual observation.

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RESTRICTED AREAS

London Cycle Hire Scheme Bays – “At Any Time”

PCN Code 43 “Parked on a cycle docking station parking place”

PCN Code 61 “A heavy commercial vehicle wholly or partly parked on a footway, verge or land between two carriageways”

PCN Code 62 “Parked with one or more wheels on or over a footpath or any part of a road other than a carriageway”

Enforcement by Marshal

Should Marshals observe a motor vehicle encroaching fully signed and operational London Cycle Hire Scheme bays the following action should be taken unless exemption applies:

If the bay is on-street, instant code 43 PCN.

If the bay is on the footway, an instant code 61 or 62 PCN (as appropriate).

Note that vehicles are not permitted to encroach the bays to pick up/set down or to load/unload.

Exemptions

1. Vehicle being used for Fire Brigade, Ambulance and Police purposes.

2. Vehicle being used in connection with the maintenance, improvement or reconstruction of any length of road that incorporates the bay.

3. Vehicle being used solely for the maintenance or operation of the London Cycle Hire Scheme.

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RESTRICTED PRACTICES

Engine Idling

PCN Code 63 “Parked with engine running where prohibited”

Enforcement by Marshal

It is a contravention for a driver to idle a vehicle’s engine unnecessarily when stationary.

Unless an exemption applies, a Marshal should ask the driver of a stationary vehicle observed unnecessarily idling to switch off their engine. If the driver refuses to do so, give 1 min constant observation before issuing a code 63 PCN.

If a separate parking contravention is being committed at the same time as the vehicle is idling (e.g. parked on DYLs), the parking contravention should take precedence over the idling PCN. In such an instance the driver should still be requested to turn off the vehicle’s engine.

A code 63 PCN should not be issued if the Marshal has reason to believe any of the below exemptions apply:

Exemptions:

1. When a vehicle is stationary owing to the necessities of traffic.

2. Where the driver cannot prevent a motor vehicle from idling because of a mechanical difficulty over which he/she has no control.

3. Where a passenger is in the act of boarding or alighting from the vehicle.

4. A vehicle propelled by gas produced in plant carried on the vehicle, to such plant.

5. A driver of a vehicle clearing snow or ice from the windscreen of the vehicle.

6. A vehicle operating air conditioning or heating on hot/cold days.

7. Drivers of coaches picking up or setting down passengers, including buses and coaches using an engine to operate a disabled chair lift or ‘observed actual’ use of electric motorised luggage lockers. Note: Coaches in coach parking bays are not exempt unless any of the listed exemptions apply.

8. School bus or school mini-bus with any passenger on board.

9. Vehicles being used for Fire Brigade, Ambulance or Police purposes.

10. Where the machinery of a vehicle is required to be worked for a purpose other than driving the vehicle, necessitating idling -  A refrigeration vehicle for carrying perishable freight at specified low temperatures.  A tipper lorry for operating a tipping system for loading and unloading refuse.  A recovery vehicle for providing vehicle recovery and towing services.  A Street cleansing vehicle for washing the streets or equipped with a water jetting unit for clearing blocked drains.  An hydraulic platform vehicle for operating a cage (e.g. for cutting tree branches).  A refuse collection vehicle for collecting refuse or waste. 74 City of Westminster Kerbside Management & Enforcement Code of Practice v4.0 April 2017

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 A statutory utilities vehicle operating lighting during hours of darkness, recharging battery operated tools or IT equipment.

11. Electric or plug-in hybrid vehicle.

12. Anything done with the permission or at the direction of a Police Constable in uniform.

13. Taxis at feeder ranks. Note: This exemption does not apply at taxi refreshment ranks or taxi pay-to-park bays.

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MISUSE OF BAYS

Selling Goods from a Parking Place

All parking places - within CPZ hours ONLY

PCN Code 18 “Using a vehicle in a parking place in connection with the sale or offering or exposing for sale of goods when prohibited”

Enforcement by Marshal and CCTV

Offering or exposing goods for sale from within a parking place is not permitted. Where this is taking place the driver should be asked to move the vehicle and informed that selling goods in parking places is not permitted. If the vehicle remains parked and the activity continues, issue code 18 PCN.

When unable to issue a PCN because the vehicle has moved on, the vehicle registration mark should be reported to the WCC Licensing dept and a statement provided regarding the activities witnessed.

A likely example is ice cream vans in paid-for parking bays. This restriction does not apply to vehicles displaying ‘for sale’ signs in the windscreen or to sign-written vehicles.

Exemption

1. WCC formal instruction to disregard.

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MISUSE OF BAYS

Not Parked Correctly within the Bay/Space

All parking places

PCN Code 24 “Not parked correctly within the markings of the bay or space”

Enforcement by Marshal

Vehicles may not park outside the markings of any bay during controlled hours.

A Warning Notice only should be issued unless the vehicle is:- 1. Causing a hazard to other road users; 2. Affecting traffic flow; or 3. Preventing the use of adjacent spaces.

If any/all of 1-3 above are occurring, issue instant code 24 PCN with appropriate suffix

Exemptions

1. Vehicle has parked across the dividing lines between a resident bay and a paid-for parking bay and has made payment or is displaying a valid payment.

2. All vehicle wheels are within the bay markings or touching the bay markings.

3. Vehicle appears to have been moved into new position without driver’s consent.

4. Vehicle protruding onto uncontrolled SYL or other uncontrolled area. Note that footway is always controlled.

5. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

6. WCC formal instruction to disregard.

7. WCC CCTV car being used in pursuance of statutory powers or duties.

8. Other exemption applies – see specific bay section in this document.

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VEHICLE TYPE EXCEPTIONS

Emergency Services Vehicles - Fire Brigade/Ambulance/Police All marked Emergency Services vehicles including motorcycles and including private blue light ambulances

All locations

Vehicle Type Descriptions –

Police - Marked vehicles commonly have ‘police’ written on all sides, cross hatchings at the rear in high visibility colours, and flashing lights fixed to the roof of the vehicle. They also frequently have stripes on their sides.

Fire appliance - A vehicle equipped for fire fighting, usually a large fire tender carrying an on-board pump to power fire hoses to shoot water or chemical solutions at high pressure.

Emergency Ambulance - These are emergency vehicles with patient treatment facilities on board, staffed by paramedics who treat patients on arrival before transfer to hospital for further treatment. They are tall vehicles with sufficient space at the rear to carry the injured on trolleys while medication is administered. Emergency Ambulances are equipped with a wide range of emergency care equipment and a variety of drugs for medical and traumatic emergencies

Private Blue Light Ambulance - These are NHS-contracted patient-transport services that ferry patients to/from hospital for routine visits. They are unlikely to carry patient treatment facilities on board, although some are adapted for this purpose. Commonly, they are essentially private cars painted in Ambulance and NHS colours.

Exemptions

1. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

2. Unmarked Police car displaying log-book on dashboard.

Note, there are a number of agreed locations with the Metropolitan Police where the above exemptions do not apply and instant PCNs should be issued if Police vehicles are parked in contravention.

3. Unmarked Fire Brigade vehicles displaying identifier badge.

4. WCC formal instruction to disregard.

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VEHICLE TYPE EXCEPTIONS

Patient-Carrying Ambulances Non-emergency Ambulance, vehicle displaying Ambulance Service notice (liveried or non-liveried), Dial a Ride, WCC Social Services transport Yellow Lines with or without loading restrictions and Parking Places

Enforcement by Marshal and CCTV

Observations

1. 20 mins observation to be given on SYLs/DYLs, areas of loading restrictions and in parking places. If no evidence of picking up/setting down patients, issue PCN after 20 mins. Full notes to be made if no observation given (e.g. if concession being abused).

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VEHICLE TYPE EXCEPTIONS

NHS Blood and Transplant Delivery Service Vehicles

Various locations where PIB exemption applies

The NHS Blood and Transplant Delivery Service regularly deliver to and from Westminster hospitals and clinics. Drivers are to be allowed to deliver for as long as necessary (PIB exemptions to apply) to all delivery points below. The vehicles are liveried and have the NHS logo on each side.

This applies:  Great Ormond St Hospital - Great Ormond St and Lambs Conduit St  HCA Labs - Weymouth Street  King Edwards Hospital - Beaumont Street  London Clinic - Devonshire Place  London Clinic - Harley Street  St Mary's Hospital - Winsland Street and South Wharf Road  University College Hospital - Whitfield Street  West End Donor Centre - Margaret Street

Vehicles are permitted to park on:  Paid-for parking bays  Resident bays  SYLs and DYLs but the vehicle must not be parked in such a manner as to cause obstruction and where possible avoid parking where loading restrictions are in force.

If a PCN is issued, clear notes must be made and photos taken to validate the issue. Any abuse of the exemption must be reported immediately to Parking Services.

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VEHICLE TYPE EXCEPTIONS

London Transport Buses

PCN Code 01 “Parked in a restricted street during prescribed hours”

Enforcement by Marshal

Issue instant PCN if bus parked on SYL or DYL unless on authorised bus stand. Full notes to be made by Marshal.

Exemptions

1. Visible signs of unavoidable London Transport Bus breakdown or if recovery service vehicle in attendance.

2. WCC formal instruction to disregard.

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VEHICLE TYPE EXCEPTIONS

Sightseeing Tour Buses

PCN Code 01 “Parked in a restricted street during prescribed hours”

Enforcement by Marshal

Issue instant PCN unless on permit holder only stand and displaying valid permit for that stand. Full notes to be made by the Marshal.

Exemptions

1. Visible signs of unavoidable Sightseeing Tour Bus breakdown or if recovery service vehicle in attendance.

2. WCC formal instruction to disregard.

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VEHICLE CANNOT BE MOVED

Vehicle Breakdowns

All locations

Enforcement by Marshal and CCTV as appropriate

‘Breakdown’ constitutes a sudden mechanical loss of ability for the vehicle to function efficiently which is beyond the reasonable control of the motorist. It does not include problems incurred as a result of poor maintenance (e.g. running out of petrol) or neglect (e.g. leaving the lights on).

Marshals should follow protocols within this document as per bay/use type. Issue instant PCN (as appropriate) and make full notes when:  A note is left in vehicle stating broken down; and/or  Vehicle is unattended.

Exemptions

1. Recovery service vehicle (AA/RAC etc) actively attending a vehicle breakdown.

2. WCC formal instruction to disregard.

Observations

1. A vehicle parked/stopped in contravention which is attended and where there are obvious signs of breakdown, such as:  Large oil/fluid leak;  Steam/smoke;  Driver can show mechanical fault;  Damage following crash at location. Give 30 mins casual observation to allow for a recovery service vehicle to attend. When driver in attendance do not issue PCN. If no recovery vehicle has arrived after 30 mins, issue PCN as per bay type/use, explain how to challenge advising motorist they should provide evidence of breakdown.

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VEHICLE CANNOT BE MOVED

Vehicles Involved In Accidents and Abandoned Vehicles

All locations

Enforcement by Marshal

Accidents If vehicle has clearly been involved in a road traffic accident, but no emergency services are in attendance and no driver is present then the Abandoned Vehicles Removal Service (AVRS) should be notified:

If emergency services are already in attendance, then no Marshal action is required.

Abandoned Vehicles An abandoned vehicle can be defined as:  Vehicle with no road tax or road tax that has expired by over one month; and  Vehicle left on any land in the open air in such circumstances or for such a period that it may be reasonably assumed to be abandoned, or, if the vehicle had been brought to the piece of land for the purpose of abandonment.

Marshal should issue a PCN on the first day a vehicle is seen parked in contravention (as appropriate) and believed to be abandoned. The AVRS should be notified.

On the following day a second PCN should be issued. A ‘Suspected Abandoned Vehicle’ notice should be placed on the vehicle. Full details should be passed to the AVRS as below. The AVRS will require the following information:  Make and model,  Colour,  Registration number,  Exact location, e.g. outside/opposite number,  General condition of vehicle.

Marshals are also expected to report suspected abandoned vehicles where they are not parked in contravention. Vehicles without VRMs should be reported immediately.

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WARNING NOTICES AND RELOCATIONS

Warning Notices

Warning Notices will mainly be issued in specific circumstances for certain contraventions, as outlined below.

When issuing a Warning Notice, Marshals must -  Tear off the payment slip at the bottom of the PCN template;  Place the Warning Notice in a yellow Warning Notice envelope, rather than a blue PCN envelope, before fixing to the vehicle.

Circumstances When Warning Notices to be Issued Marshals will mainly be required to issue Warning Notices in the following circumstances for the following contraventions. Note, for a vehicle to be relocated not on the basis of a PCN, a Marshal must issue both a Warning Notice and a code 00 dummy PCN, otherwise it will not show on the system and relocation details will not transfer to TRACE. The code 00 PCN must not be placed on the vehicle.

16y “Parked in a permit space or zone without clearly displaying a valid permit (obscured/illegible permit)” In dedicated white badge bays, Warning Notice rather than PCN where badge that corresponds to the dedicated bay is obscured/illegible if a HHD check confirms the badge as valid.

16z “Parked in a permit space or zone without clearly displaying a valid permit (out of date permit)” In dedicated white badge bays, Warning Notice rather than PCN where expired badge that corresponds to the dedicated bay has expired for up to 1 month. Normal PCN thereafter.

19y “Parked in a residents’ or shared-use parking place or zone either displaying an invalid permit, or voucher or pay and display ticket, or after the expiry of paid for time (obscured/illegible permit)” Warning Notice rather than PCN for obscured/illegible resident permit or white badge if a HHD check confirms the permit/badge as valid.

19z “Parked in a residents’ or shared-use parking place or zone either displaying an invalid permit, or voucher or pay and display ticket, or after the expiry of paid for time (out of date permit)” Warning Notice rather than PCN for expired annual resident permit where permit expired by 1-14 days or for expired white badge where badge expired up to 1 month. Normal PCN thereafter.

21r “Parked wholly or partly in a suspended bay or space (residents’ bay)” Warning Notice and relocation rather than PCN for white badge for the first 2 days. Normal PCN on day 3. Both Warning Notice and code 00 to be issued for relocation on day 1 or 2.

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24r/s/u “Not parked correctly within the markings of the bay or space (residents’ bay/shared-use bay/electronic payment”) Warning Notice rather than PCN unless vehicle is preventing another vehicle from using an adjacent space or is causing an obstruction, i.e. is a hazard to or is affecting traffic flow.

40y “Parked in a designated disabled person’s parking place without displaying a valid disabled person’s badge in the prescribed manner (obscured/illegible permit)” In blue badge bays, Warning Notice rather than PCN for obscured/illegible white badge if a HHD check confirms the badge as valid.

40z “Parked in a designated disabled person’s parking place without displaying a valid disabled person’s badge in the prescribed manner (out of date permit)” In blue badge bays, Warning Notice rather than PCN for expired white badge where badge expired up to 1 month. Normal PCN thereafter.

Marshals should issue one Warning Notice per day where above applies. Code 00 relocations may also still be necessary in other circumstances.

Further ad hoc Warning Notice issue may be required for the introduction of new schemes/controls as and when required. Service provider to be instructed when this applies.

Note, 24u, 40y & 40z are not genuine code/suffix combinations as per London Councils’ current list but have been used by WCC only for the purpose of Warning Notices to enable us to convey to the motorist the error they have made. These codes must not be used for PCNs.

The Warning Notice makes it clear to the recipient that no payment is required, but inevitably some motorists will still be confused and may question a Marshal or call the Contact Centre. If so, the motorist should be assured that no payment or further action on their behalf is required.

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WARNING NOTICES AND RELOCATIONS

Relocations

Since 2008, rather than clamping and/or removing vehicles parked in contravention we have only relocated contravening vehicles to near-by pay-to-park bays (contravention dependent).

Below outlines the protocols for relocating contravening vehicles following the issue of a PCN, a Warning Notice or a code 00 dummy PCN.

Relocation Policy  Relocation should only generally occur in conjunction with the following contravention codes: 16, 21, 23, 40, 41, 42, 45, 47, 48 and 99.  A common sense approach should be taken and all relocation activity should be proportionate (e.g. relocation may not be appropriate from an otherwise empty rank of bays)  Disabled badge holders should only be relocated if absolutely necessary  Aligned to the above, relocation should only be considered in the following circumstances – o Where a vehicle is denying a specialist permit holder a space in a specialist bay (PCN codes 16, 23 or 40) o Where a vehicle is denying a vehicle a space in a non-permit designated bay (PCN codes 23, 41, 42, 45 or 47) o Where a vehicle is parked on zig-zags (codes 48 or 99) o Where a vehicle is parked in a suspended bay when the suspension is active (code 21) o Where an external request to relocate has been received from the Police, from a Utility company attending emergency works or from the WCC City Promotions, Events and Filming team.

Approval for relocation can be made by WCC Parking Services, WCC City Promotions, Events and Filming team, the Control Room and the Police. Outside of the hours of 08:45-13:45 Mon-Fri, relocations will only be approved by the WCC Suspensions team (Mon-Fri 13:45-17:00) and by the Control Room (Mon-Fri 17:00-08:45 and all weekend) in emergency or extraordinary circumstances only. The control room must complete a full record of all relocation requests with full justification for each.

The table below shows the contraventions where we would consider relocation to be appropriate, the time constraints (if any) that the TMA 2004 places upon vehicle removal and WCC’s relocation policy.

PCN TIME BASIC SUMMARY OF CONTRAVENTION WCC RELOCATION POLICY CODE CONSTRAINT Relocate upon request if parked vehicle 16 In permit space with no permit After 30 mins causing serious issue and no alternative parking available for permit holder(s) Relocate upon request if Marshal unable 21 Suspension Instant to locate the contravening owner/driver Relocate upon request if no alternative Vehicle not designated for that parking 23 After 30 mins parking available for those permitted to place use bay Relocate upon request if no alternative 40 Disabled bay Instant parking available for badge holder(s) Relocate upon request if parked vehicle 41 Diplomats bay Instant causing serious issue and no alternative parking available for diplomat(s)

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Relocate upon request if parked vehicle 42 Police bay Instant causing serious issue for Police and those permitted to use the bay Relocate upon request if parked vehicle 45 Taxi rank Instant causing serious issue and no alternative parking available for taxis Relocate upon request if parked vehicle 47 Bus stop Instant causing serious issue for bus(es) Relocate during school hours upon 48 Restricted area outside school Instant request if Marshal unable to locate the contravening owner/driver Relocate upon request if Marshal unable 99 Pedestrian crossing/zig-zags Instant to locate the contravening owner/driver External requests to remove (e.g. Police, Relocate upon request if Marshal unable any City Promotions, Events and Filming team, Instant to locate the contravening owner/driver emergency utility works etc)

When relocating, vehicles will be relocated to a pay-to-park bay as near to the original location as possible. Only resident permit holders should be moved to other resident bays. Other vehicles should only be relocated to resident bays or onto yellow lines as an absolute last resort.

A vehicle that has been relocated should not be issued with a further PCN at its new location for the rest of that day. If the vehicle remains parked in contravention at its new location when controls recommence the following day, a new PCN may then be issued.

Driver returns If the driver or the person appearing to be in charge of the vehicle returns before the vehicle has all its wheels on the truck, the vehicle should be released but any PCN remains payable. Even if the vehicle is on the truck we should still look to release wherever practicable.

Unmoved vehicles post-relocation Vehicles are to be left in situ at the new location unless it is necessary to relocate them again due to a suspension or Police request. If the vehicle has not moved from the position it has been relocated to, a PCN can be issued from the beginning of controlled hours the next day. If the vehicle remains parked after this, the AVRS procedure should be followed (see page 84).

The above protocols do not affect abandoned vehicles which can still be removed once the required notifications have been given and statutory time limits have been followed.

Non-contravention relocations We will continue to receive external requests to remove/relocate in certain circumstances, such as from the Police for security reasons, emergency utility company works, WCC City Promotions, Events and Filming team etc. The process for necessary relocations where a contravention is not occurring remains the same, but in these instances a dummy code 00 PCN will need to be created.

Relocation may be required without PCN issue when a code 21r Warning Notice is issued (see pages 85-86). Note, for a vehicle to be relocated in these circumstances, a Marshal must issue both a Warning Notice and a code 00 PCN, otherwise it will not show on the system and relocation details will not transfer to TRACE. The code 00 PCN must not be placed on the vehicle but returned to the Base Manager/Supervisor.

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SECTION 3 – MOVING TRAFFIC

MOVING TRAFFIC CONTRAVENTIONS

Camera Enforcement of MTCs

The KMECOP for enforcing parking contraventions by CCTV, where this is permitted under the Deregulation Act 2015, is outlined throughout Section 2 of this document. Enforcement of MTCs by CCTV is unaffected by the Deregulation Act 2015.

Enforcement of MTCs Directional signs on the carriageway only apply once the sign has been passed. The direction is only active in the area behind the sign. These are all ‘positive’ instruction signs.

Enforcement footage should show the sign and the vehicle passing it. However, it is not necessary for the footage to show the front of the sign.

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MOVING TRAFFIC CONTRAVENTIONS

Box Junctions

PCN Code 31 “Entering and stopping in a box junction when prohibited”

Enforcement by CCTV

Instant code 31 PCN.

Evidence must show vehicle approaching, entering, stopping and leaving the box junction. The intention is to only penalise motorists for entering the box junction when the exit is not clear and having to stop in the junction as a consequence of this action.

Preferably the footage should show the vehicle entering the junction, or at least show the vehicle moving before stopping behind another stopped vehicle at the blocked exit.

Footage merely showing a vehicle stopped in a box junction is not considered evidence that the contravention has taken place.

Exemptions

1. Vehicle may be delayed by oncoming traffic waiting to turn right, in which case do not issue.

2. Vehicle forced to stop in the junction due to the braking of traffic ahead, although the exit was clear at the time the vehicle entered the box junction.

3. Vehicles being used for Fire Brigade, Ambulance or Police purposes.

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MOVING TRAFFIC CONTRAVENTIONS

Directional Instructions

PCN Code 32 “Failing to drive in the direction shown by the arrow on a blue sign”

Enforcement by CCTV

Instant code 32 PCN. The appropriate PCN code suffix must be used when issuing a code 32 PCN.

Turn left or right signs Usually found on traffic islands and at junctions, these are intended to instruct traffic to proceed in the direction indicated by the arrow to prevent entering the path of oncoming traffic. These signs are listed under the TSRGD as diagram 609.

Proceed in the direction indicated by the arrow signs These signs, listed under the TSRGD as diagram 606 "Vehicular traffic must proceed in the direction indicated by the arrow", only apply to the junctions where they are sited. The signs only instruct vehicles not to turn at that junction and to proceed in the direction indicated and do not apply anywhere in the street other than the junction. Vehicles may be ticketed for turning at the junction where prohibited but not for performing U-turns.

One-way traffic signs This is the rectangular sign (TSRGD diagram 652). Contraventions include driving and reversing against the direction indicated.

Evidence must show vehicle approaching and passing sign and driving in the wrong direction.

Exemptions

1. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

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MOVING TRAFFIC CONTRAVENTIONS

Route Restricting Certain Vehicles

PCN Code 33 “Using a route restricted to certain vehicles”

Enforcement by CCTV

Instant code 33 PCN. The appropriate PCN code suffix must be used when issuing a code 33 PCN.

Evidence must show vehicle approaching and passing sign without complying with instruction.

Exemptions

1. Vehicles indicated on sign.

2. Vehicle involved in moving an obstruction.

3. Vehicle parked on the instruction of a uniformed Police officer.

4. Vehicles used in connection with building operations or highway maintenance for work on the restricted route where the presence of the vehicle on the restricted route is essential. This includes building, demolition and excavation; street maintenance, improvement, reconstruction, cleansing or lighting; installation, alteration, cleaning or repair of sewers; installation or repair of gas, water or electricity mains, pipes or apparatus or telecommunications systems; placing, maintenance or removal of signage or traffic lights and scaffolding lorries and glaziers carrying out work.

5. Local Authority refuse collection vehicles when collecting refuse.

6. Roadsweepers when sweeping roads.

7. Royal Mail vehicles when delivering or collecting mail.

8. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

9. WCC formal instruction to disregard.

Oxford Street Buses, taxis and cycles restriction applies from Orchard Street (West) through to Rathbone Place (East) Monday to Saturday 07:00–19:00.

Footage must show vehicles at the time they drive past the restriction sign and enter the restricted area. PCNs may not be issued unless the vehicle is seen passing the sign.

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MOVING TRAFFIC CONTRAVENTIONS

Prohibited Turns

PCN Code 50 “Performing a prohibited turn”

Enforcement by CCTV

Instant code 50 PCN. The appropriate PCN code suffix must be used when issuing a code 50 PCN.

Evidence must show vehicle approaching and passing sign and making prohibited turn. Note that a 3-point turn or more can still be defined as a ‘U-turn’.

Exemptions

1. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

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MOVING TRAFFIC CONTRAVENTIONS

No Entry

PCN Code 51 “Failing to comply with a no entry restriction”

Enforcement by CCTV

Instant code 51 PCN.

Evidence must show vehicle approaching and passing sign without complying with instruction. Contravention includes reversing past the sign.

Exemptions

1. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

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MOVING TRAFFIC CONTRAVENTIONS

Prohibition on Certain Vehicle Types

PCN Code 52 “Failing to comply with a prohibition on certain types of vehicle”

Enforcement by CCTV

Instant code 52 PCN. The appropriate PCN code suffix must be used when issuing a code 52 PCN.

Evidence must show vehicle approaching and passing sign without complying with instruction.

Exemptions

1. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

2. WCC formal instruction to disregard.

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MOVING TRAFFIC CONTRAVENTIONS

7.5 Tonnes Goods Vehicle Weight Restriction

PCN Code 52g “Failing to comply with a prohibition on certain types of vehicle (goods vehicles exceeding max gross weight indicated)”

Enforcement by CCTV

Instant code 52g PCN. The appropriate code 52g PCN code/suffix must be used when issuing a weight restriction PCN.

The restriction is for a goods vehicle, the maximum gross weight of which exceeds 7.5 tonnes, to proceed past the sign. Evidence must show vehicle approaching and passing sign without complying with instruction.

Exemptions

1. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

2. Vehicles being used for the purposes of exercising any statutory power or duty or performing any statutory duty therein.

3. Vehicle being used for the purposes of gaining access to or leaving any land or premises fronting upon or accessible only from that street.

4. Vehicle being used for the removal of any obstruction to traffic in that street, the maintenance, improvement, reconstruction, cleaning or lighting of that street, the laying, erection, alteration or repair in or adjacent to that street of any sewer or of any main, pipe or apparatus for the supply of gas, water or electricity, or of any telecommunication system, or the placing, maintenance or removal of any traffic sign in that street, if the vehicle cannot conveniently and lawfully be used for that purpose in any other street.

5. WCC formal instruction to disregard.

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MOVING TRAFFIC CONTRAVENTIONS

Pedestrian Zones

PCN Code 53 “Failing to comply with a restriction on vehicles entering a pedestrian zone”

Enforcement by CCTV

Instant code 53 PCN.

Evidence must show vehicle approaching and passing sign without complying with instruction.

Exemptions

1. Vehicle being used for Fire Brigade, Ambulance or Police purposes.

2. WCC formal instruction to disregard.

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SECTION 4 – CHANGES TO KMECOP V3.1

WHOLE DOCUMENT

Where applicable throughout the document:  Reword of PIB exemption to take account of PIBs now being ‘virtual’  Reword of Trades Permit exemption paragraphs to take account of Trades Permits now being ‘virtual’  Differentiation of Traffic Enforcement Cameras from CCTV  Deletion of references to pay and display (P&D) and P&D tickets as this method of payment has been phased out throughout Westminster,  Addition of references to Payment Terminals, which have replaced P&D  Deletion of references to permit unique reference numbers (URNs) as these are no longer operational  Redefinition of ‘cash collection vehicles’ to ‘CVIT vehicles’ to cover valuable items further to just cash  Deletion of reference to resident permit H zone as this is no longer in operation

SECTION 1 - INTRODUCTION

 Addition of CVIT, LB and RTRA to glossary, deletion of P&D, P2P and URN  Addition of URL of published document  Deletion of LGV definition as the term is now redundant  Addition of paragraphs 8.3 and 8.4 re PCN types  Addition of MTC paragraph 10.4  Addition of collaboration with regulatory bodies to Marshals’ supplementary activities list, deletion of identification and reporting of untaxed vehicles (as tax discs are no longer printed for display) and reporting of negative interaction with the public

SECTION 2 – PARKING

Restricted Streets and Yellow Lines

Private Vehicles – Code 01  Reword of PIB exemption  Deletion of reference to URN from resident permit observation

Commercial Vehicles – Code 01  Reword of PIB exemption  Redefinition of cash collection observation to CVIT

Commercial Vehicles – Code 26  Redefinition of cash collection observation to CVIT

Commercial Vehicles – Code 55  Addition of overnight coach bay exemption

Pedestrian Zones  Reword of PIB exemption  Deletion of reference to URN from resident permit observation  Redefinition of cash collection observation to CVIT

Waiting and Loading Restrictions Apply – Code 02  Deletion of ‘at designated locations’ reference for where ‘at any time’ loading signs are no longer required  Reword of PIB exemption  Redefinition of cash collection observation to CVIT

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SECTION 4 – CHANGES TO KMECOP V3.1

Parking Bays

Resident Bays  Deletion of reference to P&D tickets  Deletion of reference to URN from valid permit exemption  Clarification that interim permits are temporary and ‘virtual’  Clarification that visitor permit exemption for neighbouring boroughs applies to all applicable reciprocal streets  Reword of Trades Permit exemption  Reword of PIB exemption  Addition of special permission requirement for domestic and office removal vehicle exemption  Deletion of H zone resident permit concession  Addition of ‘disabled or aged passenger’ proviso to the picking up/setting down observation  Redefinition of cash collection observation to CVIT

Shared-Use Bays  Deletion of references to P&D and P&D tickets  Addition of references to Payment Terminals  Clarification re observation requirements where payment is topped up  Clarification re 10 mins Deregulation Act grace period  Clarification of PCN scenarios table  Addition of Parking Cards to where instant PCN would be applicable if motorist relying on payment from another parking zone  Clarification of protocols where Payment Terminal is non-functional  Clarification that the all vehicle exemption applies for the last 3 mins of controlled hours  Clarification that Parking Cards are now only valid if displayed in the correct zone.  Deletion of reference to URN from valid permit exemption  Clarification that interim permits are temporary and ‘virtual’  Clarification that visitor permit exemption apply to all applicable neighbouring boroughs in reciprocal streets  Deletion of out-of-order P&D machine exemption  Reword of Trades Permit exemption  Reword of PIB exemption  Addition of special permission requirement for domestic and office removal vehicle exemption  Deletion of H zone resident permit concession  Addition of ‘disabled or aged passenger’ proviso to picking up/setting down observation  Amendment of electric and plug-in hybrid vehicle concession following policy change  Redefinition of cash collection observation to CVIT

Paid-For Parking Bays  Deletion of references to P&D and P&D tickets  Addition of references to Payment Terminals  Addition of Parking Cards to where instant PCN would be applicable if motorist relying on payment from another parking zone  Clarification of PCN scenarios table  Clarification of protocols where Payment Terminal is non-functional  Clarification that the all vehicle exemption applies for the last 3 mins of controlled hours  Deletion of reference to URN from valid permit first and last hour exemption  Clarification that interim permits are temporary and ‘virtual’  Clarification re times of valid permit first hour exemption and PCN issue  Addition of white badge expiry exemption  Deletion of out-of-order P&D machine exemption  Reword of PIB exemption  Reword of Trades Permit exemption  Addition of special permission requirement for domestic and office removal vehicle exemption  Addition of ‘disabled or aged passenger’ proviso to picking up/setting down observation  Amendment of electric and plug-in hybrid vehicle concession following policy change  Redefinition of cash collection observation to CVIT

Paid-For Motorcycle Bays  Deletion of reference to parking zone H 99 City of Westminster Kerbside Management & Enforcement Code of Practice v4.0 April 2017

SECTION 4 – CHANGES TO KMECOP V3.1

 Deletion of references to P&D  Clarification that the all vehicle exemption applies for the last 3 mins of controlled hours  Addition of Interim Permit to valid resident permit exemption  Reword of PIB exemption

Dual-Use Bays  Redefinition of bay type from ‘Split-Use’ to ‘Dual-Use’

Taxi-Only Pay-to-Park Bays  Confirmation of the moving when relying on same Taxi Pay-to-Park bay payment exemption  Amendment of first 10 mins and last 3 mins exemption to cover all vehicles  Amendment to Parking Card exemption to specify ‘zonal Parking Card’  Reword of PIB exemption  Reword of Trades Permit exemption  Addition of ‘disabled or aged passenger’ proviso to picking up/setting down observation  Redefinition of cash collection observation to CVIT

Coach-Only Pay-to-Park Bays  Amendment of Parking Card reference to Coach Parking Card, as well as stipulation that not for use in overnight bays  Confirmation of the moving when relying on same coach Pay-to-Park bay payment exemption  Amendment of first 10 mins and last 3 mins exemption to cover all vehicles  Reword of PIB exemption  Reword of Trades Permit exemption  Addition of ‘disabled or aged passenger’ proviso to picking up/setting down observation  Redefinition of cash collection observation to CVIT

Market Traders’ Bay  Deletion of references to URN  Amendment to Parking Card reference to ‘zonal Parking Card’

Electric Vehicle Charging Bays  Specification that EVs and PHEVs must be plugged in to the charging point  Addition of non-functional charging point exemption  Addition of ‘disabled or aged passenger’ proviso to picking up/setting down observation

Disabled Blue Badge Bays  Deletion of white badge URN exemption  Addition of expired white badge exemption

Dedicated Disabled Bays  Deletion of white badge URN exemption  Deletion of erroneous WCC CCTV car exemption

Doctors’ Parking Bays  Addition of no loading/unloading or picking up/setting down stipulation  Deletion of reference to URN

Ambulance Bays  Addition of stipulation that all exemptions and concessions are as per yellow line restrictions and deletion of specific exemptions that mirror those for yellow lines

Hospital Bays  Addition of no loading/unloading or picking up/setting down stipulation  Deletion of reference to URN

Diplomatic Bays  Addition of no loading/unloading or picking up/setting down stipulation

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SECTION 4 – CHANGES TO KMECOP V3.1

Police Designated Bays  Addition of no loading/unloading or picking up/setting down stipulation

Restricted Areas

Footway Parking  Clarification of protocols in areas where there is no footway

Dropped Footways  Deletion of raised carriageway information  Reword of PIB exemption

Suspended Bays  Deletion of reference to URN  Deletion of reference to P&D machine  Addition of reference to Payment Terminal  Deletion of blue-bagging for temporary bay conversions exemption

Pedestrian Crossing and/or Restricted Area Marked By Zig-Zags  Reword of PIB exemption

Restricted Practices

Engine Idling  Reconfiguration of Engine Idling protocols into Section 2 of this document  Replacement of FPN protocols with those for code 63 PCN

Misuse of Bays

Not Parked Correctly Within the Bay/Space  Deletion of reference to P&D

Vehicle Cannot Be Moved

Vehicles Involved In Accidents and Abandoned Vehicles  Deletion of references to tax disc

Warning Notices and Relocations

Warning Notices  .Clarification of process of relocation not on the basis of a PCN

SECTION 3 – MOVING TRAFFIC

Moving Traffic Contraventions

Directional Instructions – Code 32  Deletion of 2002 from TSRGD references as this has been superseded  Deletion of reference to Piccadilly from U-turn protocol

No Entry – Code 51  Amendment of code 51 PCN description

SECTION 4 – ENVIRONMENTAL OFFENCES

 Deletion of section, with Engine Idling enforcement section moved into Section 2.

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