NOVEMBER 2016

OPTIONAL FLIGHT LOG BY MIKE KEELING INDICATORS BY MAUREEN RESCH

RESTORING HISTORY: DOC'S STORY BY CHRIS LINDSAY + DOWN THE RABBIT HOLE 45 BY GIACINTA BRADLEY KOONTZ Serving the Business Aviation Community Since 1968

Just Getting Started? Looking for Advanced Tips? CAMP's YouTube™ Channel CONTENTS Has Training for You! 04 CAMP PEARLS 05 AMSTAT MARKET ANALYSIS his year’s NBAA-BACE was yet Inventory Indicators another successful endeavor. In Dashboard. a press release, Ed Bolen, NBAA The data provided on the Dashboard By Maureen Resch TPresident and CEO, noted, “this year’s allows customers to quickly view the 06 OF INTEREST NBAA-BACE was a resounding success.” He status of their inventory (Orders, stated, “The activity level was high, and the Restoring History: Requisitions, Cores, Inventory Alerts) on enthusiasm was strong. Equally important, one single page. Doc's Story the show provided a reminder of the By Chris Lindsay industry’s size and significance in the U.S., • AVTRAK: AVTRAK recently had and around the world.” the pleasure of offering customers an 08 INSIGHT TO THE PAST upgraded user-experience. During the Reported highlights from the show show a positive response resonated Down The Rabbit Hole included standing-room-only at the Opening from visitors who had the opportunity By Giacinta Bradley Koontz General Session; the sold-out static display to discuss and explore the new features featuring 114 aircraft; the unveiling of new 10 USER HOT TIP with AVTRAK team members. No Plane No Gain advocacy tools; well- CAMP Optional Flight Log Customers were also invited to join a attended education sessions throughout By Mike Keeling feedback meeting held on November 2. the duration of the show, including Participants offered their thoughts and networking opportunities for the NBAA’s 12 OEM HIGHLIGHT experiences in an effort to help AVTRAK Young Professionals (“YoPro”) initiative; Quest Aircraft Company deliver a viable product suited to your the participation of over 200 students at needs. We thank those who joined us; the Careers in Business Aviation Day; and 13 TOOLBOX Q&A we value your time and insight. more than $450,000 raised to benefit the 15 ASO TOP 50 Corporate Angel Network at the annual • Quest: CAMP was pleased to announce CAMP CALENDAR charity benefit. And let’s not forget the its newly established partnership with 16 plethora of announcements and achievements Quest Aircraft Company at this year’s 18 CAMP DIRECTORY for exhibiting companies and attendees alike. NBAA. We look forward to working closely with the Quest team and Traffic was steady at the CAMP/AMSTAT providing support to Kodiak owners booth. Highlights included: and operators. To read the official • CAB Meeting: Seventeen individuals announcement, please turn to ‘OEM from CAMP’s Customer Advisory Board Highlights’ on page 12. (CAB) joined CAMP management at • AMSTAT: AMSTAT had a strong NBAA in support of the on-going effort showing at the conference. Andrew to enhance CAMP products. The meeting Young, General Manager, commented, was dynamic and insightful as members “This year’s NBAA was probably our best constructively voiced their praises and in several years in terms of traffic and concerns about the various products. new business.” He noted that significant Steve Devino, Sr. Product Manager, interest revolved around the upcoming reported, “The meeting was productive upgrades planned for AMSTAT services. with lively conversation.” Steve Attard, Sr. Product Manager, echoed that statement In closing, I will piggyback on the words saying, “It was a powerful meeting! The of Mr. Bolen who summed it up nicely when Editor: Karie White best we’ve had yet.” We extend our thanks he said: “By all these and other measures, CAMP Systems International to those who were able to join us at NBAA-BACE was an outstanding show, 11 Continental Boulevard, Suite C which showcased the vitality and innovation Merrimack, NH 03054 NBAA. Furthermore, we thank all CAB Tel: +1-603-595-0030 members for your time, feedback and that characterize our industry.” Email: [email protected] continued support. Regards, Advertising: George Rossides Tel: +1-631-88-3200, ext. 2212 • IMS: Of interest to many was the Cell: +1-516-383-9082 unveiling of enhancements to CAMP's Dennis Foote Email: [email protected] Inventory Management system (IMS). Dennis Foote www.youtube.com/ Cover: Stock photo Newcomers and customers alike found Senior Manager, Regional Field Service the service's upgrades to be highly CAMP Systems International intuitive and user-friendly. One of the [email protected] ©2016 CAMP Systems International most talked about new features was the

CAMPOnDemandTraining NOVEMBER 2016 ❖ CAMP SYSTEMS INTERNATIONAL 3 CAMPPearls AMSTATMarket Analysis with Maureen Resch, Int’l Research - Team Lead “The biggest g. Discrepancies – Visibility into fleet-wide Light Business Jets -­‐ Average Asking Price A M S A connection I can squawks. $5,000,000 see between a pearl 1 Note: The default CAMP fleet is actually referred to as All $4,000,000 and wisdom is ... Aircraft*. The asterisk positioned at the end provides CAMP a means to differentiate between a fleet of the same name both a pearl and $3,000,000 that an Operator may have created. wisdom seem like small objects but are $2,000,000 Aircraft Listings & Major Assemblies: both very valuable.” $1,000,000 Indicators — WikiAnswers.com user: Aircraft Listings and Major Assemblies are the other ID 1241821233 two major components. Descriptions and features for $0 these will be listed in the next publication. CAMP WISDOM TO HELP YOU ALONG THE WAY <10 Years 10 -­‐ 20 Years > 20 Years t is customary at this time of year to review the results of a year-on-year comparison of some key business aircraft resale Medium Business Jets -­‐ Average Asking Prices market metrics. The Average Asking prices used are a compari- $14,000,000 sonI of the prices for October of each year while the transaction data used reflects activity for the first six months of each year. DID YOU KNOW? $12,000,000 ENGINE HEALTH MONITORING In the Light Jet group (<20,000lbs MTOW) inventory levels The Navigation Panel can be toggled to both the $10,000,000 Open/Closed positions using the double caret locat- have not changed significantly; the only segment that showed an ed in the upper right corner of the screen. Responding to a Trend Alert $8,000,000 increase was the 10-20 years group which rose 1.2%. Inventory for Trend Status - As soon as you drill into the engine and the 20+ years segment decreased by 3.5%. Transaction activity was $6,000,000 The Panel will default to the open position whenever land on the Trend Status sub-tab you are provided down slightly in the youngest segment group while the 10-20 years the individual accessing the application has access to with immediate access to the corrective action $4,000,000 segment showed a sizeable increase of almost 30% thru the first half more than one aircraft. recommendations as generated by the EHM Analyst. $2,000,000 of 2016. It is interesting to note that this same segment, the 10-20 When access exists for one aircraft only, the system Here you are presented with a listing of all required years group, also showed an increase in the Average Asking Price of will default the panel to the parked position and only actions as determined by the EHM analysts in addi- $0 4.3%. Prices for the youngest segment decreased 2.6% while the aircraft information will be displayed. tion to the history of actions that you have taken and oldest segment showed little movement. pushed back to them as well. The page also lists the < 10 Years 10 -­‐ 20 years > 20 Years Inventory levels in the Medium Jet group (20-40,000lbs MTOW) Navigation Panel analyst’s historic acknowledgements of the actions Below is a listing of the three major components of the taken throughout the operational life of the engine. showed more variation. The < 10 years and the >20 years groups Heavy Business Jets -­‐ Average Asking Prices both showed decreases in inventory levels of 10.4% and 5.3% re- Navigation Panel with a brief description of each of The view that will most likely be visited frequently on $50,000,000 their underlying functions. spectively. Conversely the 10-20 years segment showed a significant this page will be the “Action Required” view. This is increase of 27% in inventory levels over 2015 levels. Transaction where you will come to access the analysts’ recom- $40,000,000 Fleet Listings: activity was lower is all age segments despite the fact that prices also mendations and the manufacturers troubleshooting All Aircraft*1– Aircraft fleets, whether they be the decreased over last year’s level for all Medium Jet segments. portal so that you may take the necessary actions $30,000,000 CAMP default or those created by the customer, will to bring the engine back into conformity. When In the Heavy Jet group (>40,000lbs MTOW) inventory levels appear first within the navigation panel for selec- completed the expectation is that you will respond $20,000,000 varied by age group with the <10 years group showing an increase of tion. The number in parentheses directly to their right through the system using the “Trend Response” 7% and the 10-20 years group increasing by almost 11% while the indicates the amount of aircraft included in each. feature which will communicate the actions that you $10,000,000 20+ years group decreased by 9.2%. Changes in Averages Asking While the system will always expand the default fleet have taken. prices were also varied, the most noticeable change being a decrease automatically, the user can manually expand any $0 of just over 14% for the 10-20 years segment. Overall retail transac- Higher on the Trend Status sub-tab, you have access other fleet within the selection by clicking on the tions rose by 20%, with the largest increase of 31.5% coming from to the same chart data that the EHM analyst actively single caret positioned to its left. Doing so will pres- < 10 Years 10 -­‐ 20 Years > 20 Years the 20+years group. ent the below listed fleet functions. reviews via the “Plot” hyperlink. This opens a second parallel tab that will provide you with a view into the A comparison of inventory levels for Turbo-Props shows an a. Documents – Manage all aircraft specific data that has been trended over time. 11.2% decrease for the < 10 years segment, a 3.5% increase for the documentation. Business Turbo-­‐Props -­‐ Average Asking Prices 10-20 years group while the older segment showed no movement. Fault Code - Back on the Engine Status screen posi- $3,000,000 b. Task/Status – View tasks common Average Asking Prices for Turbo-Props increased across the board tioned to the right of the Trend Status tab is another to all aircraft. $2,500,000 in 2016 with the more sizeable increases going to the younger seg- sub-tab that can be directly related to the recom- ments of 9.1% and 6.7% for the < 10 years and 10-20 years seg- c. Due List – One due list which mendations as provided by the EHM analyst. It is $2,000,000 ments respectively. Despite the price increases these same segments presents all due tasks for entire fleet. referred to as the “Fault Code” view and it lists all of the historic exceedances as recorded by your en- $1,500,000 also showed notable increases in the number of retail transactions. d. Update – Enter compliance information Transactions for the 20+ years segment declined by 4%. into the application. gine hardware. The screen sorts by upload date and $1,000,000 provides a brief description of the nature of the fault The year-on year change in inventory for all segments combined e. Logbook Entries – Create new and view detected.* $500,000 was flat while the number of retail transactions for the same period existing Logbook entries. in 2015 versus 2016 increased by 4.9%. Next month we will pub- *Note: Severity status for Fault Codes is only available for $0 f. Work Orders – Single point access Honeywell engines. Fault Codes status only affect the over- lish a full review of year-to-date activity for 2016. to all fleet work orders. all status for Honeywell TFE731 engine models. < 10 Years 10 -­‐ 20 Years > 20 Years

4 CAMP SYSTEMS INTERNATIONAL ❖ NOVEMBER 2016 NOVEMBER 2016 ❖ CAMP SYSTEMS INTERNATIONAL 5 OfInterest Restoring History

Catching up on 50 years Doc's StoryBy Chris Lindsay, Freelance Writer of maintenance “It was exhilarating [watching the plane],” stated Eric with enthusiasm. “Seeing something like that, which took so many man hours and historic flight of a restored wartime The B-29’s range of 5,830 miles, taking it been searching for a B-29 to restore, came across years to make happen is just really cool.” He B-29 plane took place in July near into the Pacific zone, was made possible by four him almost hidden among aircraft wrecks in continued, “There is also the sound of the our Wichita, Kansas office, and two 2,200-horsepower Wright Double Cyclone the China Lake Naval Air Weapons Station in engines. Jets are great, but there is something of our team members, Eric Foster, engines. While the Superfortress had a top speed California. Our enthusiastic guide to Doc’s story about the sound of reciprocating engines that and Jake Salinas, were on hand of 365 miles per hour, it usually cruised at 220 was Mark Paolucci a board member of Doc’s is really nice. It’s a sound that you don’t hear all to view this momentous event. mph at a ceiling of 31,850 feet. With a wing span Friends, the non-profit organization that now the time.” On Sunday, July 17 at McConnell Air Force of 141 feet 3 inches and a length of 99 feet, it owns the aircraft. Doc’s condition in 2000 raised the question Base, the Superfortress known as “Doc” took to could accommodate a crew of 10. Doc served in the Korean War in non-combat of how to restore a plane that’s over fifty years the skies on its first flight in over half a century, As a bomber, armament was foremost in the roles including radar training. When he was old and sadly neglected? It turns out that such and became only one of two airworthy B-29s in B-29’s design and consisted of twelve 0.50-caliber found, Doc was in reasonable shape, complete a restoration is no different in process from the world. machine guns, a single 20 mm cannon and a except for a missing vertical stabilizer. Of course, maintaining any other aircraft – it’s just much 20,000-pound bomb load. All of this together “reasonable” is a relative term when used to larger in scope and longer in its timeline – 16 “Doc is a piece of history that hadn’t taken to weighed an impressive 105,000 pounds for the describe a Superfortress that had been used for years in Doc’s case. the skies for 6 decades,” shared Eric. “I wanted to WWII model, making it the world’s heaviest bombing practice since 1956 and as an unofficial Above: Doc takes to the air for the first time in over sixty years. Photo by Eric Foster, CAMP Wichita. Every part of Doc was removed and examined see something that not a lot of people were able to production plane at the time. bird sanctuary for decades. witness.” His enthusiasm stemmed from the fact by an engineer, who recorded what needed to be Header Image: Cockpit of Fifi while on display in Sarasota, FL (February 28, 2014) during US tour. that “first, it’s a B-29” and “second, this aircraft It was the B-29’s technological advancements In 1998, after twelve years of extensive done. Some parts required repairs while others Stock photo. doubled the number of flying B-29s.” He said, that made it the aircraft to watch, so much so negotiations with the Department of Defense needed to be replaced. In some cases, such as with “I got to see 1 of only 2 of these aircraft that are that the Soviets built their own copy of it, the and the Navy, Mr. Mazzolini retrieved Doc and the fuel cells, entirely new components had to be flying now. That is pretty cool in my opinion.” Tupolev Tu-4. The B-29’s crew were housed in transported him in bits 38 miles to a small designed as the old ones weren’t safe or efficient. in all, it took over 300,000 hours of volunteer In 2013, a group of civic-minded business two pressurized crew areas, fore and aft, which town nearby. The Smithsonian National Air and Space museum For Jake, the allure of this event resided in the time to bring him to the necessary level of people in Wichita formed the “Doc’s Friends” were connected by a long tube placed over the provided Doc’s original specs in digital form. fact that this was a warbird. “As a retired Air Force Expert prognosis on Doc’s future health wasn’t airworthiness for his first flight. non-profit organization and donated funds to bomb bays. The increased range, bomb load and buy Doc from Mr. Mazzolini and to continue jet engine mechanic, I have always had an interest good – he was not airworthy and couldn’t become Doc’s restoration was a labor of love and defensive armament were unmatched by other the restoration. Doc’s Friends ran a successful in military aircraft,” he said. so due to excessive corrosion in the wiring. In Finding the parts commitment. The renovation period between aircraft. Its high-speed airfoil came from the Kickstarter campaign, which raised over $150,000 2000, Doc was moved to the Boeing facilities in 2000-2013 was one of stops-and-starts; work The story of how this plane came home to its Boeing 117 and large Fowler flaps added to the You may think that it would be difficult to fix from over 750 donors world-wide to purchase Wichita, Kansas to undergo extensive renovation. from 2013 forward was more constant under the Wichita roots and took back the skies is one of lift of the wings. In addition, the guns could be or replace the parts needed to repair the decades- a new engine as the final step to bring Doc to supervision of Spirit Aviation. determination and dedication, and covers decades fired by remote control. old B-29 aircraft – but that wasn’t the case: many airworthiness. of vision and hard work. We’d like to thank Anne The modifications to the B-29 contributed Coming home of the basic parts are still in service. The engineers At the peak of the restoration, there were Renwick, of our Dorval, Quebec site, for bringing had the original specs and today’s technology is nearly 50 regular volunteers who came in about to the later design of the B-50 and the RB-29 Doc’s arrival in Wichita was bittersweet. this saga to our attention and for providing some such that they could make whatever part they 3 times a week to work on Doc. Everyone who Airworthiness today photoreconnaissance aircraft. After WWII, Manufactured in Wichita and once part of a of the research for this article. needed. Necessary safety upgrades were made to worked on Doc was a volunteer, many of whom Boeing adapted the B-29 further to ready squadron of eight planes named after Snow White Aircraft safety standards have moved on in Doc but beyond that, everything is as it was back were corporate employees. it for new roles in flight refueling, weather and the Seven Dwarves, he was now alone and the sixty or so years since Doc was airworthy. then – the look, the feel and the experience of B-29s reconnaissance, antisubmarine patrolling and badly beaten up. Fortunately he had a champion However, as a military aircraft, Doc was never rescue duty. It returned to service in the Korean flying in a B-29. subject to FAA standards and so never had an The B-29, nicknamed the Superfortress, was in Jeff Turner, the head of Boeing, Wichita. The cost of it all War. The last squadron of B-29s retired from Boeing provided a hangar for Doc and workspace. FAA type certificate. Today’s FAA airworthiness one of the most technologically advanced heavy No one has kept track of the financial cost of active service in 1960. When Boeing sold its Wichita business to Spirit 300,000+ reasons to keep up certification requirements for him consist of bombers of World War II and the Korean War. restoring Doc. The labor costs of over 300,000 Aviation, Mr. Turner went to the new company, an FAA inspection for general airworthiness, Over 2,700 of these planes were built by Boeing with your maintenance schedule hours of skilled workers; in-kind donations of which willingly took over Doc’s renovation. Many including a maintenance schedule. in its Wichita, Kansas and Renton, Washington Finding Doc hangar and workspace from Boeing and Spirit Boeing and Spirit Aviation employees over the The decades of desert exposure and target plants. The first flight of a B-29 took place on Aviation, along with tools and materials, remain Doc’s story of restoration began in 1987 when years have volunteered their time and expertise to practice took their toll on Doc, and his September 21, 1942. uncalculated. Tony Mazzolini, a former B-29 pilot who had restoring Doc to his current state of airworthiness. maintenance requirements were extensive. All [continued on page 17]

6 CAMP SYSTEMS INTERNATIONAL ❖ NOVEMBER 2016 NOVEMBER 2016 ❖ CAMP SYSTEMS INTERNATIONAL 7 InsighttothePast with Giacinta Bradley Koontz Down The Rabbit Hole Igor Sikorsky’s Fedora

Sikorsky's last office has been preserved by the Igor I. Sikorsky Historical Archives for visitors to see - which ike “Alice” in the fable of Alice in includes his desk where his fedora sits undisturbed. Wonderland, I have often fallen down “Baggy suits and thick-soled shoes were his sarto- the research “rabbit hole” chasing an rial trademarks. He sported a wrinkled baseball intriguingL story that had nothing to do with cap in the years when he drove his Volkswagon between home and office [in Connecticut]. my initial subject. In the 1865 book written by Lewis Carroll (or the recent movie starring —Frank DeLear from “A Personal Remembrance,” Johnny Depp,) young and curious Alice dreams 1973. Photo: Igor I. Sikorsky Historical Archives that she follows a talking hare down a hole in the ground. In her subterranean world she included creature comforts such as a glassed-in meets the “White Rabbit,” and a small tea- cabin, a toilet, and a dining table. Years later, drinking gentleman known as the “Hatter.” in an article for the magazine Popular Science To these strange encounters she exclaims that Sikorsky was described standing outside at the things are getting “curiouser and curiouser.” bow of his Muromets’ observation deck directly While fact-checking the early helicopter in front of the pilot’s cabin to “marvel at the inventions of Igor I. Sikorsky (1889-1972) cloud forms soaring past.” I was led to the Igor I. Sikorsky Historical Archive web site [www.sikorskyarchive. Following WWI and the Civil War in Russia, com]. Like Alice, my curiosity was drawn Sikorsky was forced to leave his wife and to something unusual amid the archive’s young daughter, seeking safety in the US. “memorabilia” page and was compelled to By the 1930s he was a naturalized citizen, follow the story. And like Alice, I found my “During the two years of development of the VS-300 when Igor was at the controls he wore the fedora in fall and remarried, and had four sons. He taught own version of the “Hatter” in a tradition (or winter and a white straw billed cap in spring and summer. I guess you could say these were his flying helmets.” aeronautics at a college in Connecticut and fable) involving Igor Sikorsky’s fedora. ­— Dan Libertino, President, Igor I. Sikorsky Historical Archives. Photo: Igor I. Sikorsky Historical Archives started the Sikorsky Manufacturing Company in New York. Left: Alice, The Hatter and the White Rabbit from Alice in Wonderland by Lewis Carroll. Author's collection. Before the Fedora Born in Kiev, Russia, (now Ukraine), Igor, Frank, and Indy Sikorsky was from a prominent and well design. “The body of the machine was a square or lengthened to change the pitch, or There are several new educated family which encouraged him to wooden frame,” writes Sikorsky’s biographer, lift, of the blades. Control was to and brilliant publications study art and science. He entered the Imperial and my friend, the late Frank DeLear. DeLear be provided by small wing surfaces about Sikorsky’s life and Russian Naval Academy during his teens but knew Sikorsky well, and for decades had placed in the down-wash of air from endless statistics available Boats and on many flights of the There have been many other famous fedora- he soon quit to study engineering in France been employed doing Public Relations at the the rotors.” for those wishing to learn VS-300 and other helicopters.” wearing men (and women) since its invention company’s Connecticut plant. Within his more about his fixed wing and Kiev. By 1908 he was convinced that the “Igor continued to test his [unmanned] One caption under a photograph of in the 1890s including Frank Sinatra and book, “Igor Sikorsky – His Three Careers in aircraft designs, both utilized for military and Sikorsky adjusting his fedora refers to it as his challenge of powered flight was to be his life’s helicopter for over two months,” DeLear the fictional Indiana Jones. Now thanks to work. Sikorsky briefly returned to France Aviation,” DeLear described the “H-1” as commercial purposes – not the least of which “crash helmet.” Igor Sikorsky’s fedora, I am curiouser and wrote. “The machine danced and slid along were the iconic flying boats (S40 and S42) observing the latest progress made in the design follows: “Curiouser and Curiouser,” indeed. Far from curiouser to learn more about Martin and the ground, kicking up clouds of dust and that symbolized the Pan American Clipper of fixed wing aircraft, but he was convinced my original data search, I nevertheless had to Osa Johnson, photographed in their Sikorsky “In the center was a transmission box, leaves, and obviously supporting much of its Ship fleet during the 1930s. But the White that the advancement of aviation was with see for myself. aircraft amid a pride of lions while exploring which would deliver the engine’s own weight.” Sikorsky’s second creation, the Rabbit that I chased led me back to Sikorsky’s machines that left the ground vertically. power to the rotor blades overhead. “H-2” did no better and in 1910 he temporarily Africa during the helicopter inventions. A quick online search revealed dozens 1930s. By 1909, Sikorsky had converted the Two hollow metal shafts, one inside abandoned all helicopter designing to focus on of pictures in which the Russian-American Photographed flying his first successfully family’s garden house into a workshop and built the other, ran vertically up from the fixed-wing aircraft. He was 21 years old. By aviation pioneer wears his soft fedora, Down the his first helicopter, the “H-1.” Reasoning that transmission. Each shaft was attached 1919 Sikorsky had designed and test flown his hovering helicopter (VS-300) in 1939, Sikorsky seemingly never blown off during an open- research rabbit hole I his biggest challenge was to find a lightweight, to a two-bladed lifting propeller own single and multi-engine aircraft, earned is wearing a suit and donning a fedora. air flight. There are accounts that Sikorsky’s go – again. reliable engine, he was once quoted as saying or rotor. A pulley and belt system his FAI aviator’s license, and garnered fame According to the authors of the Sikorsky fedora became a symbol of luck sometime that “Helicopters are impossible; all engines drove the rotors, which turned in the within his own country. With financial and Archives web site, “Wherever Igor Sikorsky during the 1950s. The gracious gentleman Giacinta Bradley Koontz are bad.” Nevertheless, Sikorsky chose a opposite directions. The blades were government assistance he built the world’s first went, whatever he did, his fedora seemed an inventor reportedly allowed many helicopter is an aviation historian and 25hp, radial water-cooled Anzani power plant held firm by piano wires above and four-engine aircrafts, the Grand and the Illya extension of the man himself. He wore it all pilots to place it on their head for a few seconds author. Visit her website at: www.GiaBKoontz.com and affixed it to a wooden chassis of his own below. The wires could be shortened Muromets. These giant passenger airliners through the development of the several Flying to ensure their own safety.

8 CAMP SYSTEMS INTERNATIONAL ❖ NOVEMBER 2016 NOVEMBER 2016 ❖ CAMP SYSTEMS INTERNATIONAL 9 UserHot Tip CAMP APPLICATION with Mike Keeling, Helicopter Industry FSR ADDING A NEW FLIGHT LOG ENTRY ➀ There are two ways to make a new flight log entry. One CAMP Optional Flight Log is within the Flight Log History page tab, “+ Create Flight Log” link, or on the actual “+” at the end of the “Flight Log History” link within the Primary Navigation Panel.

nitially developed for the helicopter features in CAMP, this unique flight log is available for all aircraft. It provides a means for multiple users to input flight log information without directly affecting the Ilast actuals until a designated person, or persons, with “Approver Level” access, double checks the ➁ Selecting either of these links will open up the flight log entry page. entered information and approves the entries. Let’s take a quick look at this functionality! Hover the cursor over the Registration Number on the Aircraft Home Page tab will pop-up the last actuals information. Enter the new total flight hours in the HRS block to the right of the flight log page, and fill other counter blocks as appropriate for the make and model of the aircraft being operated.

➊ When this feature is made available on your aircraft, you will find the “Flight Log History” link in the left-hand Primary Navigation Panel. Click- ➂ There is also an area at the ing on the link will open bottom of the flight log enti- the flight log history tled “Flight Details (Optional)”. page in a new tab. This block is for informational purposes only, and does not in- terface with the flight log entry information above it or with the last actuals. It is useful in accounting for types of opera- tional information that may be desired by an operator. Once the information is complete, you may “Save” the entry for later additions, or “Sub- mit” it for approval. Depending upon your ➋ The “STATUS” column, with its color-coded blocks, indicate ➌ The brown shaded line indicates the next level of access, your when a Flight Log entry has been made, submitted, and ap- entry to be approved. Everything below that Submit/Approve but- proved, by the amount of shading within the block. An approved line will have been approved and driving last tons at the bottom of flight log entry, which will drive the last actuals of the aircraft, actuals. Notice that you may have an entry the flight log screen will is completely colored in. An entry that has just been made, or that has not been submitted for approval in appear as: is in progress, and has not been submitted, will be a completely between two entries that have been submit- unshaded block, while an entry that has been submitted for ted, but not approved. The flight log always approval will be half-shaded in on the diagonal. These will not follows calendar sequence, and you can only update the last actuals until approved by a person within the approve the next entry in line. o learn more about this unique feature, available only from CAMP, please contact your organization with approver-level access. Tregional CAMP Field Service Representative, or your CAMP analyst.

10 CAMP SYSTEMS INTERNATIONAL ❖ NOVEMBER 2016 NOVEMBER 2016 ❖ CAMP SYSTEMS INTERNATIONAL 11 OEMHighlight ToolboxQA SUBMIT YOUR CAMP QUESTIONS BY EMAIL TO & [email protected] Company is pleased to announce that Jason Eddy September 12, 2016, Sandpoint ID – Quest Air- SUBJECT LINE: TOOLBOX has been appointed as Chief Operating Officer craft Company is pleased to announce that it has (COO). In the newly-created position, Eddy will received type certification for the Kodiak from the oversee all company functions including Qual- Directorate General of Civil Aviation of the Repub- ity Assurance, Manufacturing, Finance and Sales lic of Chile, adding to the aircraft’s accreditations in 8) Click on the desired icon (DOC, PDF and Marketing. Latin America. Your CAMP or TXT) and the log entry is displayed in thorized Kodiak dealer for parts of the Upper Mid- Quest Partners with “Jason has been a key member of our senior man- “We are excited that the Kodiak has achieved cer- the appropriate format. 9) Edit log entry west. The company was established in 1995, and CAMP Systems to Offer agement team the last few years,” said Sam Hill, tification in another Latin American country,” questions if needed or desired (DOC or TXT) specializes in aircraft sales, air charter, maintenance, Quest President and Chief Executive Officer. “As said John Hunt, Vice President of Sales for North, Maintenance Monitoring paint and interiors, avionics sales/service/installa- Chief Operating Officer, Jason’s knowledge and ex- South and Central America. “We continue to see answered by The log entry procedure is the same us- tion and operates a subsidiary FBO, Premier Jet Program is an Added Benefit for pertise will help guide our continued growth. I am interest in the aircraft from a variety of market seg- ing “Due List” Center, based at Flying Cloud airport (KFCM) in Kodiak Owners very pleased to make this announcement.” ments in this region of the world, and this certifica- CAMP professionals Minneapolis, MN. Just a quick reminder, the print log en- tion will help our marketing efforts in Chile and the November 1, 2016, Orlando, FL – Quest Aircraft Eddy joined Quest in March 2009, and held several try function creates current information “We are excited to have an organization of their surrounding countries.” Company is pleased to announce that it has part- increasingly responsible positions in the Engineer- from the system. Therefore if the task has caliber and expertise join our dealer network,” said ELLEN LEPORE nered with CAMP Systems to offer a free one year ing and Operations areas. Prior to his promotion Earlier this year, Quest named Santiago, Chile- SENIOR CUSTOMER SUPPORT ENGINEER not been updated in the system by the John Hunt, Vice President of Sales for North, Cen- subscription to CAMP’s maintenance tracking to COO, he was serving as the company’s Senior based Aeroservicio as its authorized Kodiak sales CAMP customer or CAMP analyst, part tral and South America. “Fargo Jet Center and Ex- service. The program will launch in January 2017, Vice President of Operations. Eddy has a strong representative for Chile. “Aeroservicio’s strong rela- What does it mean when I try to logon number and/or serial number edit may clusive Aircraft Sales have an excellent reputation and all new Kodiaks delivered will be eligible for background in management, manufacturing and tionships with customers have definitely strength- and the CAMP page has a message be required in the completed log entry. in the industry, and we know they will be an asset the program. operations, as well as experience with profit and ened Quest’s presence in the region,” added Hunt. to Kodiak sales efforts.” Their territory covers Iowa, that says: ‘Your account is inactive. loss accountability. “Having Chilean certification will enhance their CAMP customers who choose to Up- “CAMP is the industry leader and its full range of Illinois, Minnesota, North Dakota, South Dakota Please contact Support for more infor- sales efforts.” date online will have the option to product offerings will provide our customers the Prior to joining Quest, Eddy was with Intel Cor- mation.’ and Wisconsin. “Generate Log Entry” during the update most comprehensive monitoring and tracking ser- poration, the world’s largest semiconductor manu- “The Kodiak’s multi-mission capabilities, efficiency Quest has built a network of seasoned, well-respect- Logons must be used at least once ev- process. This will automatically open the vices to best maintain their aircraft’s performance facturer, where he was responsible for overseeing and low direct operating costs make the aircraft ed organizations strategically placed around the ery six months to remain “active.” After Log Entry window. With this procedure and condition,” said,” Nick Newby, Senior Vice cost-cutting initiatives that saved over $4.8 million very attractive for operators in Chile and the rest globe to take full advantage of evolving market op- six months of non-use users will get the a part number and serial numbers cre- President of Sales, Marketing and Customer Ser- annually in manufacturing costs. His experience at of Latin America,” said Willem-Jan Derks, CEO portunities for the Kodiak. Exclusive Aircraft Sales “inactive” message. Call the Customer ated in the log entry are correct and no vice. “We know Kodiak owners will benefit from Intel also included implementing lean manufactur- of Aeroservicio. “The aircraft’s performance and is the fourth Kodiak dealer the company has added Support Group (1-877-411-2267) to have editing to the completed log entry will this service and we are happy to be able to offer ing principles and managing all aspects of a pro- STOL capabilities make the Kodiak especially well- in the Americas in the last year. your logon reactivated. be required. them their first year at no cost.” In addition to cess module in a 24/7, high volume manufacturing suited to this region, and have attracted the interest maintenance tracking, the CAMP package also of- “We look forward to representing Quest and the environment. He also developed and implemented of many of our customers. The additional benefit For a video demo, go to: fers the added benefit of engine trend monitoring Kodiak,” said Randy Jenson, Vice President and material plans, oversaw inventories at overseas fa- of Chilean certification will certainly increase the www.youtube.com/ for the Kodiak’s PT6 engine. Chief Financial Officer of Exclusive Aircraft Sales/ cilities, and successfully resolved global supply Kodiak’s appeal to the market here.” DENNIS FOOTE CAMPOnDemandTraining Fargo Jet Center. “The Kodiak is a good fit for our line issues. SENIOR MANAGER, REGIONAL FIELD SERVICE “We are committed to delivering the tools and in- The Kodiak’s rugged aluminum construction offers and view: “CAMP MTX: Creating Log- organization and our territory. Its versatility makes formation aircraft owners need to properly main- In addition to manufacturing expertise, Eddy also proven turbine reliability with the Pratt & Whitney How do I generate logbook entries in book Entries.” it well suited to a wide variety of operations, rang- tain their aircraft,” said Kevin Ryan, Vice President, worked in the educational content industry, ini- PT6 turbine engine. It has the ability to land and CAMP MTX? ing from corporate/personal business use to utility Market Development. “CAMP is pleased to have tially in a content development role and eventually take off from unimproved surfaces and is capable of and amphibious activities.” been selected by Quest to provide maintenance as Executive Director, responsible for all operations working off floats without structural upgrades. The In CAMP 3.0, 1) Choose “Task/Status” tracking services to Kodiak owners.” The Kodiak’s rugged aluminum construction com- of his business unit. Eddy holds a Master of Busi- Kodiak can take off in under 1,000 feet at full gross below the desired aircraft registration bines superior STOL performance and high useful ness Administration degree, a Bachelor of Science takeoff weight of 7,255 lbs and climb at over 1,300 number in the L/H Pane. 2) A “Task/Sta- The Kodiak’s rugged aluminum construction com- load. With powerful turbine performance, the air- in Mechanical Engineering and a Bachelor of Arts feet per minute tus” tab window is created in the R/H bines superior STOL performance and high useful craft has the ability to land and take off from unim- in Physics. Main View area and all tasks are gener- load. It offers proven turbine reliability with the Kodiaks are in operation around the globe. Key proved surfaces and is capable of working off floats ated in ATA chapter format. 3) Use the Pratt & Whitney PT6 turbine engine, has the abil- Quest's long term corporate strategy is focused market segments include personal use, business/ "I like the without structural upgrades. The Kodiak can take “Task/Status Filter” window in the lower ity to land and take off from unimproved surfaces on global development and growth. The com- corporate use, Part 135 operations, government off in under 1,000 feet at full gross takeoff weight of L/H window to search for task/inspec- and is capable of working off floats without struc- pany completed an expansion of its facility in and humanitarian organizations. The Kodiak has 7,255 lbs. and climb at over 1,300 feet per minute. tion, or just expand the appropriate dreams of tural upgrades. The Kodiak can take off in under June, which will allow for additional production received 23 certifications covering 33 countries, chapter with the “+” icon in the chapter Kodiaks are in operation around the world in over 1,000 feet at full gross takeoff weight of 7,255 lbs capabilities. Since receiving FAA Type Certifica- with several additional certifications imminent. header. 4) Click the check box adja- 20 countries in key market segments including per- the future and climb at over 1,300 feet per minute. Three in- tion in 2007, Quest has seen continued growth cent to the desired task number(s). Click sonal use, Part 135 operations, government and hu- terior packages are available along with a wide range in the global marketplace, with aircraft operating the “Print” selection in the top menu and manitarian organizations. The Kodiak has received of factory-installed options. around the world in a variety of market segments. choose “Print Log Book”. 5) In the next better than 23 certifications covering 33 countries, with several The Kodiak has received 23 certifications covering screen click the appropriate choices in additional certifications imminent. Quest Aircraft Company is the manufacturer of Quest Aircraft Expands 33 countries, with several additional certifications the fields in the top of the screen. (Note imminent. the Kodiak, a 10-place single engine turboprop air- the history Dealer Network plane, designed for STOL use and float capability. on the R/H side “Word Document” can Quest Aircraft Names Chief be chosen for editing abilities.) 6) Enter Exclusive Aircraft Sales Appointed Quest Receives Chilean Headquartered in Sandpoint, Idaho, the company Operating Officer was established in 2001 and began deliveries of the times and review items for log entry and of the past." Kodiak Dealer Certification for Kodiak Position Strengthens Company’s Kodiak in December 2007. For more information, choose “Print Log Book”. 7) Log entry icon (DOC,PDF or TXT) is displayed at — Thomas Jefferson November 1, 2016, Orlando, FL – Quest Aircraft Focus on Continued Growth Company Continues Strategic please visit www.questaircraft.com. the top of the Queue window which [Apr. 13, 1743 - Jul. 4, 1826] Company is pleased to announce that it has named Global Growth Exclusive Aircraft Sales/Fargo Jet Center as an au- October 10, 2016, Sandpoint ID – Quest Aircraft Source: http://questaircraft.com/newsroom/ automatically opens on the R/H side. 3rd US President

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Annapolis, MD (410) 573-1515 [email protected] www.avprojets.com Bell Aviation West Columbia, SC (803) 822-4114 [email protected] www.bellaviation.com Bombardier Business Aircraft Montreal, QC, CA (972) 960-3810 [email protected] www.businessaircraft.bombardier.com Boutsen Aviation S.A.M. Grimaldi, MC 37793308002 [email protected] www.boutsen.com CB Aviation Ogden, UT (801) 621-0326 [email protected] www.cbaviation.com Cerretani Aviation, LLC Boulder, CO (303) 469-4114 [email protected] www.cerretaniaviation.com Clay Lacy Aviation Seattle, WA (206) 762-2250 [email protected] www.claylacy.com Corporate Concepts International, Inc. Austin, TX (832) 647-7581 [email protected] www.flycci.com HS-BCN Ad# 166081 N909DK Ad# 159320 Corporate Fleet Services Cornelius, NC (704) 359-0007 [email protected] www.cfsjets.com Elliott Jets Moline, IL (844) 937-5387 [email protected] www.elliottaviation.com ASKING: Inquire Asian Sky Group, Ltd. 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Sarasota, FL (941) 355-5353 [email protected] www.internationalami.com Jet Sense Aviation, LLC Lake Zurich, IL (847) 550-4660 [email protected] www.jetsenseaviation.com jetAVIVA Austin, TX (512) 410-0295 [email protected] www.jetaviva.com N943QS Ad# 156672 N851DB Ad# 146317 Jetcraft Raleigh, NC (919) 941-8400 [email protected] www.jetcraft.com Jeteffect, Inc. 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Fort Lauderdale, FL (704) 892-3351 [email protected] www.scross.com ASKING: Inquire jetAVIVA ASKING: $1,695,000 JetPro Texas Tempus Aircraft Sales & Services, LLC Englewood, CO (303) 799-9999 [email protected] www.tempusaircraft.com TTAF: 5,725 hrs (512) 410-0295 TTAF: 4,947 hrs (254) 716-2981 The Jet Business London, GB 448455215555 [email protected] www.thejetbusiness.com LOC: Texas LOC: Texas Vance & Engles Aircraft Crownsville, MD (410) 268-3500 [email protected] www.VanceEngles.com

To see more details, or to contact Aircraft Shopper Online Let these professionals know that you found them in CAMP InSight magazine. the sellers of these aircraft, scan ® This list is provided for informational purposes only. The criteria for inclusion in this list are based upon advertising volume on ASO.com. this QR code, or go to www.ASO.com The Aircraft Market in Real Time Although ASO has had only positive experiences with the companies shown, ASO makes no recommendation or endorsement ofany and enter the Ad# from above in specific company contained in this list. ASO further makes no representations or warranties with respect to the quality or performance of www.ASO.com any company listed above, and ASO shall not be responsible for the actions of these companies. the Keyword Search box. www.ASO.com NOVEMBER 2016 ❖ CAMP SYSTEMS INTERNATIONAL 15 CAMPCalendar2016 [Doc, continued from page 7] CAMP MTX The first flight INTRODUCTION & “Everyone was really excited,” said Eric. GENERAL OVERVIEW “There was only a small group of folks where TO REGISTER DURATION: 1.5 HOURS I was. Maybe 10 to 15 people; mix of old and CAMP TRAINING young; both men and women. One family [had] Visit WWW.CAMPSYSTEMS.COM. DATE START TIME SEMINARS IN PARIS stopped to watch on their way to church.” From the 'Webinars' tab, select the NOVEMBER 9, 2016 10:00 AM EST webinar of interest. If you need CAMP EUROPE offers free advanced Most of Doc’s flight crew for his July assistance, please call our Customer DECEMBER 9, 2016 2:00 PM EST Training Seminars at its Paris, France of- inaugural flight as a restored aircraft were the Support Team at +1-631-588-3200. fice. Training sessions are Full Day. Each flight crew from Fifi – the other airworthy B-29. small group session has a specific focus These are the only certified B-29 crew in the area. Training includes a course pack- United States. Fifi has been flying since 1974 CAMP EHM age, WI-FI access, lunch, refreshments, and her owners, the Commemorative Air Force, ENGINE HEALTH MONITORING and a training certificate. Training be- AD MANAGEMENT have provided enormous help and support in the DURATION: 1 HOUR gins at 9:00 AM. Join us for one course or both! restoration of Doc. PORTAL DATE START TIME DURATION: 1 HOUR To register, email your selection to “Since we were next to the runway we could NOVEMBER 14, 2016 2:00 PM EST see the aircrew and hear the rumble of the DATE START TIME [email protected] NOVEMBER 23, 2016 10:00 AM EST engines when they taxied by. The sound of an NOVEMBER 30, 2016 10:00 AM EDT NOVEMBER 28, 2016 11:00 AM EST TRAINING 1: MAINTENANCE MODULE engine is special [to me],” said Jake, recalling DECEMBER 30, 2016 2:00 PM EST TRAINING 2: CAMO & QUALITY CONTROL former years spent maintaining them. DECEMBER 6, 2016 9:00 AM EST There was one minor problem before takeoff Above: Superfortress Fifi at EAA Airventure Oshkosh, WI, 2011. Photo by Anne Renwick, CAMP Montreal. DECEMBER 14, 2016 10:00 AM EST for which Doc had to return to the hangar: Below: Detail of Doc's nose art. Doc on test flight day. Photos by Eric Foster, CAMP Wichita. CHECKLIST DECEMBER 23, 2016 2:00 PM EST NOVEMBER 2016 repair to the door latch. However, in just 15 TUESDAY, NOV. 15 TRAINING 1 minutes Doc returned to the runway and took MANAGEMENT off. The flight was relatively short, WEDNESDAY, NOV. 16 TRAINING 2 DURATION: 1 HOUR eWorkOrder about seven minutes, and to the completed his first flight, he has to Why restore old planes? DATE START TIME DURATION: 1 HOUR DECEMBER 2016 crew’s elation was uneventful. continue to prove himself as part “I think it was a successful test of the Experimental Airworthiness The question that arises is what does restoring NOVEMBER 16, 2016 10:00 AM EDT DATE START TIME NO TRAINING these old planes do for us nowadays? The people flight,” affirmed Jake. Program. This involves flying for a DECEMBER 16, 2016 2:00 PM EST NOVEMBER 2, 2016 10:00 AM EDT interviewed in this article each have their own set number of hours before he can “I absolutely thought it was answers. Eric states that it generates interest in DECEMBER 2, 2016 2:00 PM EST be used for training. successful, yes,” commented Eric. aircraft and flying, and preserves the history of “They set out to fly an aircraft that Doc’s Friends’ long-term goal is flight, and military history too. He also mentions had not flown for 60 years and to raise funds to build a permanent the courage of those who flew these aircraft, a managed to do so safely and on home for Doc and to operate sentiment that’s echoed by Doc’s Friends. Their time. That’s pretty awesome, in him as a Flying Museum. Further commitment is to return the plane to the air in order to honor previous generations, educate my opinion.” maintenance is needed to raise current and future generations, and connect to Doc’s level of airworthiness so that they can give the rich heritage of aviation. Anne is a former people rides, letting them experience what it was Doc’s future Director of the Canadian Aviation Heritage like to travel in such an aircraft. In the short- Centre and continues to research aviation history Developing a training plan for pilots and term, Doc needs a new secure hangar in Wichita, as an enthusiast to bring vintage aircraft to life the crew is one of the next steps in Doc’s one in which the volunteers can continue the for new generations. future. But first, now that Doc has successfully restoration work. CAMP ATTENDED VENUES You can find CAMP team members at the industry events below. You can also view venues CAMP will attend at www.campsystems.com, select the 'Events' tab.

INDUSTRY VENUES VENUE DATE LOCATION CAMP ATTENDEE NOVEMBER 2016 CIAM 2016 NOV 30-DEC 2 Cancun, Mexico Gabrielle Castonguay

Bell Regional M&O NOV: TBD São Paulo, Brazil Paulichi DECEMBER 2016 Embraer EEOC - Legacy/Lineage DEC 5 Dubai, UAE Sean Barry, Thomas Sykora

MEBA DEC 6-8 Dubai, UAE Sean Barry, Thomas Sykora

16 CAMP SYSTEMS INTERNATIONAL ❖ NOVEMBER 2016 NOVEMBER 2016 ❖ CAMP SYSTEMS INTERNATIONAL 17 {support & services} WWW.CAMPSYSTEMS.COM

CAMP SYSTEMS INTERNATIONAL EUROPE SOUTH CENTRAL SUPPORT SALES INTERNATIONAL DASSAULT CUSTOMER PARIS (AR, CO*, KS, LA, NM, OK, TX) Jill LaBreck, Dana Gilbertson, Sales Repre- LOCATIONS (Little Rock) CAMP Europe SAS Dennis Foote, Thomas Sykora, Europe FSR SUPPORT Customer Service Representa- sentative NORTH AMERICA Senior Manager, Tom Maher tive 15 rue de la Montjoie - BP 58 Mobile: +43 664 243 CAMP CAMP CUSTOMER Tel: +1-732-530-6400, ext. 205 NEW HAMPSHIRE (HQ) Regional Field Service E: [email protected] CAMP Systems International SUPPORT TEAM Tel: +1-559-297-6490 E: [email protected] 93212 Saint Denis La Plaine Cedex C/O Dassault Falcon Jet 11 Continental Boulevard, Suite C France Mobile: +1-972-439-7710 Tel: +1-631-588-3200 TF: 1-800-297-6490 Merrimack, NH 03054 USA E: [email protected] George Rossides, 3801 East 10th Street E: [email protected] AVTRAK Tel: +33-1-55.93.45.80 Little Rock, AR 72202 USA TF: 1-877-411-2267 www.avtrak.com Tom Ritrovato, International RSM Tel: +1-603-595-0030 Fax: +33-1-55.93.45.99 E: [email protected] CAMP BROKER PROGRAM South Central RSM Tel: +1-631-588-3200 ext. 2212 Tel: +1-501-210-0580 8201 E. 34th Street North Fax: +1-603-595-0036 Lynn Sosnowski, Sales Manager - Tel: +1-603-377-7111 TF: 1-877-411-2267 ext. 2212 Fax: +1-501-210-0475 CAMP VIDEO TRAINING Building 1100, Suite 1101 TF: 1-800-558-6327 ASIA Broker/Finance Program TF: 1-800-558-6327 E: [email protected] E: [email protected] ON YOUTUBE™ Wichita, KS 67226 USA HYDERABAD, INDIA www.YouTube.com/ 44 Apple Street, Suite 5 NEW YORK E: [email protected] Tel: +1-303-745-5588 CAMP Systems Private Ltd Sarah Molloy, Asia RSM BOMBARDIER | CAMPOnDemandTraining Tinton Falls NJ 07724 USA LI MacArthur Airport (KISP) * CO RSM is Martha Karoutas; please see TF: 1-877-281-1934 2nd Floor, Western Pearl Tel: +1-316-928-7880 BELL HELICOPTER Tel: +1-732-530-7409 999 Marconi Avenue North Central listing for contact info. TF: 1-877-411-2267 (Montreal) Ronkonkoma, NY 11779 USA Survey No.13, Kondapur Mobile: +1-732-720-9840 Hyderabad – 500 084 E: [email protected] Lydia Abraham [AVTRAK] SOUTHEAST Fax: +1-732-530-6402 Tel: +1-631-588-3200 Telangana State, India CAMP Systems International ADDITIONAL SALES (AL, FL, GA, MS, NC, SC, TN, VA) E: [email protected] Fax: +1-631-588-3294 Martha Karoutas, 455 Fenelon, Suite 304 Rachel Krieger, RSM Jim Wright, Hong Kong, Singapore SERVICES TF: 1-877-411-CAMP Dorval, QC H9S 5T8 CAMP FLIGHT SCHEDULING Tel: +1-603-261-3074 Southeast Regional FSR and New Zealand RSM CAMP ENGINE HEALTH SALES & Canada Edward Murphy, Product TF: 1-800-558-6327 MONTREAL Mobile: +1-321-848-1564 Tel: +1-603-377-7102 MONITORING Mobile: +1-514-451-7017 Manager, Flight Scheduling E: [email protected] 455 Fenelon, Suite 304 FIELD SERVICE E: [email protected] TF: 1-800-558-6327 FIELD SERVICE REPRESENTATIVE (FSR) E: [email protected] EHM & POWER BY THE HOUR Tel: +1-631-588-3200 Dorval, QC H9S 5T8 E: [email protected] & REGIONAL SALES MANAGER (RSM) Kate Gallant, Southeast RSM SALES TF: 1-877-411-2267 SUPPORT Canada Tel: +1-603-377-7019 EMBRAER Pamela J. Pamatat E: [email protected] Tel: +1-303-745-5588 U.S. REGIONS Kate Gallant, Tel: +1-514-636-2020 TF: 1-800-558-6327 (São José dos Campos) Manager – Sales Operations TF: 1-877-281-1934 Africa and Australia RSM CAMP INVENTORY Fax: +1-514-636-7866 WEST E: [email protected] Carlos Paulichi L.I. MacArthur Airport E: [email protected] Tel: +1-603-377-7019 MANAGEMENT TF: 1-844-GO-4-CAMP (AK, AZ, CA, HI, ID, MT, NV, OR, TF: 1-800-558-6327 CAMP Systems International 999 Marconi Avenue NORTHEAST Matt Festa, COMPONENT CONTROL UT, WA, WY) E: [email protected] C/O Embraer Executive Jets Ronkonkoma, NY 11779 USA (CT, DE, ME, MD, MA, NH, NJ, Interim Product Manager, www.componentcontrol.com WICHITA Steve McQueen, Avenida Brigadeiro Faria Lima Tel: +1-631-588-3200 NY, PA, RI, VT, DC) st Inventory 8201 E. 34th Street North West Regional FSR Mohammad Khayat, 2170 F43 - 1 floor - PC 144/2 Fax: +1-800-521-9109 1731 Kettner Boulevard Building 1100, Suite 1101 Mobile: +1-702-513-0671 Victor Josephson, Middle East Sales Consultant - São José dos Campos, São Paulo Tel: +1-316-462-2267 TF: 1-877-411-2267 TF: 1-866-581-CAMP San Diego, CA 92101 USA Wichita, KS 67226 USA E: [email protected] Northeast Regional FSR Air Transport Category 12227-901 E: [email protected] Mobile: 1-516-652-9165 E: [email protected] Tel: +1-619-696-5400 Tel: +1-316-462-2267 Sarah Molloy, West RSM Mobile (UAE): +971 50 2863541 Brazil E: [email protected] Mobile (KSA): +966-540054540 SUPPORT Fax: +1-316-462-2442 Tel: +1-316-928-7880 Tel: +55 12 3927 8771 AMSTAT SALES Joe Dynko, Northeast RSM 375 Roland-Therrien, Suite 140 TF: 1-866-581-CAMP TF: 1-877-411-2267 Mobile: +55 12 98844 0707 www.amstatcorp.com Tel: +1-619-696-5400 HELICOPTERS Longueuil, QC J4H 4A6 E: [email protected] Tel: 1-603-377-7016 E: [email protected] E: [email protected] SAVANNAH TF: 1-800-558-6327 Mike Keeling, Canada 44 Apple Street Tinton Falls, NJ 07724 USA 18 Chatham Center South NORTH CENTRAL E: [email protected] Helicopter Industry FSR ANALYST SERVICES US & Canada: +1-844-226-7346 SUPPORT Savannah, GA 31405 USA (IL, IN, IA, KY, MI, MN, MO, NE, Mobile: +1-303-551-5398 Tel: +1-732-530-6400 INDIA/MID-EAST REGIONS ANALYST SERVICES MANAGER (ASM) International: +1-450-640-3286 Tel: +1-619-696-5400 Tel: +1-912-298-1280 ND, OH, SD, WV, WI) E: [email protected] Fax: +1-732-530-6360 Fax: +1-619-702-3522 Paul Chang, Asia/Pacific ASM Fax: +1-912-298-0242 Dan LaVette, Hari Varma Suravarapu, TF: 1-877-426-7828 E: [email protected] North Central Regional FSR OEM BASED FSR Tel: +1-631-619-4572 THE TREND GROUP India/Mid-East FSR www.thetrendgroup.com FLORIDA Mobile: +1-773-782-0438 Local/India: +91 8008301009 BEECHCRAFT | TF: 1-800-558-6327 SALES CORRIDOR DANIEL SYSTEMS E: [email protected] Global: +1-631-619-7717 BOMBARDIER LEARJET | E: [email protected] 1486 Tollhouse Road, #101 Chris Skurat, www.corridor.aero (Transport Category Programs) Martha Karoutas, E: [email protected] CESSNA Gabrielle Castonguay, Clovis, CA 93611 USA Director of Sales (Wichita) & Customer Service Continuum Applied Technology 551 Apollo Boulevard, Suite 202 North Central & Colorado RSM South America ASM Tel: +1-559-297-6490 LATIN/SOUTH AMERICAN Lisa Willson Stewart Tel: +1-732-530-6400, ext.147 9601 Amberglen Blvd, Suite 109 Melbourne, FL 32901 USA Tel: +1-603-377-7102 Tel: +1-514-636-2163 TF: 1-800-297-6490 REGIONS CAMP Systems International Inc. E: [email protected] Austin, TX 78729USA Tel: +1-321-722-9790 TF: 1-800-558-6327 TF: 1-844-GO-4-CAMP 8201 E. 34th Street North E: [email protected] SALES Tel: +1-512-918-8900 Fax: +1-321-722-9799 E: [email protected] David Umana, AIRCRAFT SHOPPER ONLINE Central/South America RSM Building 1100, Suite 1101 Ken Noda, Sales Representative www.aso.com SALES SALES Tel: +1-631-588-3200 Wichita, KS 67226 USA Tel: +1-559-297-6490 Sean Barry, TF: 1-877-411-CAMP Mobile: +1-316-640-9178 TF: 1-800-297-6490 44 Apple Street Tel: +1-512-918-8900, ext. 2 Sales Manager - Large Aircraft E: [email protected] Tel: +1-316-462-2421 E: [email protected] Tinton Falls, NJ 07724 USA E: [email protected] Tel: +1-603-377-7115 E: [email protected] Tel: 1-888-992-9276 SUPPORT TF: 1-800-558-6327 Int’l Tel: 1-732-704-9561 Mobile: +1-561-578-7503 Tel: +1-512-918-8900, ext. 1 E: [email protected] E: [email protected]

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