First Quarter 2021

All Aboard is a news bulletin for employees/retirees of the Railroad. The emailed version includes short briefs with links to longer stories or more information, most of which are posted on our employee website, Inside Track, https://insidetrack.akrr.com/.

OUR BUSINESS Summer passenger schedule shows gains over 2020 The 2021 summer passenger schedule will feature train departures well above summer 2020, as the railroad anticipates a partial rebound for travel to Alaska. While hopes for cruise ship returns have dimmed, the state’s visitor industry believes (and we agree!) there is pent-up demand to visit a magestic destination like Alaska, whether or not via cruising. Indeed, the railroad is seeing a bump in reservations, compared to last year, indicating greater demand for rail travel this summer. Booking online, in particular, has gone very well, with online sales totaling over $1 million in March alone. Comparing March 2021 with March 2019, seats sold are definitely up. The reservations agents are very busy, as are online bookings. We are hopeful this trend continues. While this is very good news, our visitor projections acknowledge a continuing pandemic that we expect to dampen domestic and international leisure travel. Many would-be tourists will hold off until a far greater percentage of the population is vaccinated.

Daily summer trains like this one will soon be operating by the end of May. The image photographer, Brian Reed, is one of the finalists from the 2020 Catch the Train photo contests that concluded in December 2020. (continued on next page) “Since last spring, we’ve been hoping – and planning – for a return to our regular operating schedule in 2021. In light of the continued uncertainty of the COVID-19 environment, we’ve had to pivot from that plan,” said VP Marketing & Customer Service Dale Wade in a March 10 email to all employees, which included a revised schedule for summer 2021. “We’ve worked hard to develop a daily transportation schedule that will both meet our fiduciary duty as a self- sustaining entity, and support our obligation as a state corporation to provide for the economic recovery.” The result is a schedule that expands last year’s truncated schedule, but still reduced from 2019. Daily summer trains begin May 29, a full month sooner than 2020 (July 1), and about two weeks later than 2019. Like 2020, the season will end about a week sooner than in 2019. While the and will operate round-trip every day, the will have an alternating northbound-southbound schedule, reducing trains from 14 to 8 per week. As was the case in 2020, the flagstop service is merged onto the Denali Star. See Wade’s email memo with March 11 news release  on the Inside Track > NEWS > Leadership News > 2021 Leadership News page  for schedule details. Public health guidelines remain in force, including social distancing and wearing masks in depots and onboard trains, and frequent and in-depth sanitization.

OUR FINANCES 2020 Annual Report shares tale of perseverance The released its 2020 annual report at the end of the first quarter. Audited financial statements show a net loss of $7.8 million, with total revenues of $150.7 million and total expenses of $158.5 million. The numbers tell only a fraction of the story. Facing tremendous challenges posed by a global pandemic, the railroad sought to balance multiple expectations in terms of safety, service, mission and finances. “In a year of unimaginable challenge and change, the Alaska Railroad met demands on multiple fronts thanks to the perseverance and ingenuity of railroad employees,” said ARRC President & CEO Bill O’Leary. “The 2020 annual report recounts many of their remarkable feats of productivity, efficiency and reliability. “That’s the story behind the numbers,” added O’Leary. “Our employees are reason enough to again start the new year with optimism. Together, we can tell a tale of recovery and rebuilding in 2021.” The 2020 annual report is available at AlaskaRailroad.com > CORPORATE > Leadership > Reports.

OUR ASSETS Federal funding bolsters railroad’s 2021 capital plan Posting a pandemic-induced $7.8 million net loss for 2020, the Alaska Railroad had little internal funding available for capital upkeep and improvements in 2021. Thankfully, federal grants have helped to fill the gaps, allowing the railroad to budget $66 million to maintain and improve our infrastructure in the year ahead. Funding sources include about $27 million in Federal Transit Administration (FTA) grants (which typically require a 20% match); nearly $20.5 million from the Coronavirus Aid, Relief and Economic Security (CARES) Act, about $11.3 million in Consolidated Rail Infrastructure and Safety Improvements (CRISI) grants (requiring a 50% match); and $7.7 million from ARRC-generated funds. (continued on next page)

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A big chunk of this year’s capital work is focused on our bridges. With a $40 million budget, the 2021 bridge program includes several replacements and major repairs. Posted on the railroad’s external website’s project page  AlaskaRailroad.com > CORPORATE > Projects  the 2021 Bridge Program Fact Sheet provides an overview of planned work, with separate fact sheets available for the bigger bridge projects. Track rehabilitation (fact sheet also available the external projects page) is the next biggest chunk with more than $20 million earmarked for tie and rail replacement and resurfacing; as well as embankment, yard and branch improvements and culvert replacement. The 2021 Capital Budget document offers more details on dozens of other projects, including funding sources for each. Discussed during the Fall 2020 employee town hall meetings, this document is available on Inside Track > DIALOG > Town Halls page. Aside from projects in the ARRC budget, the railroad periodically works with the Alaska Dept. of Transportation & Public Facilities (ADOT&PF) on projects involving shared infrastructure. One such project got underway in early March, as construction crews began rehabilitating the road-rail surface along the entire 2.5-mile Anton Anderson tunnel. Much of the work is performed at night, to minimize disruptions to train and vehicle traffic using the tunnel. Funded by the Federal Highway Administration through ADOT&PF, the Whittier Branch tunnel project is schedule to be complete by the end of April.

Project Manager Gabriel Thomas snapped this image of the Anton Anderson tunnel opening, while on-site coordinating resurfacing work inside the 2.5 mile structure.

OUR CUSTOMERS ARRConnect offers freight-handling transparency ARRC’s new freight customer portal might be compared to online banking, where your bank lets you to do some things for yourself (like accessing your account profile and statements). But there are still some actions that require you to actually go to the bank, or to interact with a bank representative. “That’s kind of what we offer with ARRConnect,” explains Freight Customer Service Manager Sasha Kincaid, a key contributor to the portal’s development. (continued on next page)

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What does ARRConnect offer? ARRConnect is an outward facing self- service portal, giving customers the option to help themselves instead of calling or emailing the railroad. Customers can login to track their railcars and trailers, access and print waybills, and, if needed, more easily connect with the Freight Customer Service department.

When did it come online? ARRConnect launched in September 2020, following a year of development. Freight Marketing and Information Technology (IT) worked closely on how best to structure the portal and the information and functions it should present.

How does it work? ARRConnect is a fully electronic advancement. There are no physical components. The portal takes advantage of the existing Transportation Management System (TMS), which is the backbone of ARRC’s railcar / intermodal movement and tracking software. TMS has always had the ability to generate railcar location reports, direct car moves from one station to another, create and manage freight train lists, and other tasks. ARRConnect lets customers view a snapshot of TMS information associated with their cars. Customers can use the portal with a computer, phone, tablet or other device with a browser, explains IT Systems & Analysis Supervisor Drew Dekreon, who played a key role in implementing ARRConnect. “Because portal information is drawn directly from our system, as soon as ARRC has an update the customer can see it as well,” he added.

How does it help the railroad? Prior to ARRConnect, customers had to email or call Freight Customer Service to obtain railcar location information and to submit or receive copies of waybills. Given the portal’s automated capabilities, railroad representatives can now focus even more attention on delivering the best customer service. This leads to happy customers and repeat business.

What do customers think? Feedback so far is positive, says Freight Marketing Director Tim Williams. He notes that this kind of automation is becoming a norm in the transportation sector, and therefore something customers will expect. While the ARRC Freight Marketing Department has a general idea of how customers feel about ARRConnect, the team will be looking for specific feedback in the near future. “We are modifying our freight customer service survey to include questions regarding our automation efforts, to include ARRConnect,” said Williams. Survey results will help prioritize the features are added to the portal’s functionality.

What about moving forward? There are more portal improvements in progress. These aim to improve the customer experience by adding more self-service options and further automating as opportunities arise. Examples of future upgrades include allowing customers to: A) gain access to outstanding invoices; B) electronically order and release their railcars; and C) electronically spot and pull requests that then automatically empty or load cars in our TMS.

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OUR OPERATIONS In-house Print Shop moves and revises hours When Print Shop Operator Leo Metcalf became a Railroader in late February, he began working himself out of a job… well, a least part of it. Eventually, the Alaska Railroad’s in-house printing function will be contracted to a vendor. In fact, that transfer of tasks has been taking place for several years. In the meantime, the ARRC Print Shop was recently moved from the first-floor northwest corner of the Headquarters / General Office Building (GOB), to the west end of the Historic Freight Shed, just a block away. With the move come some changes: WHERE: 161 W. First Avenue (Ship Creek area in lower downtown Anchorage) HOURS: 8 a.m. to 3 p.m., Tuesdays and Thursdays MORE INFO: See Inside Track > ORGANIZATION > Departments > Finance > Technology > Print Shop The flyer Print Shop / Company Mailing flyer inserted into this All Aboard issue can be posted on bulletin boards to remind Railroaders of these location and operating changes. Aside from being the closest and most centrally located space available, the move penciled out as the easiest, fastest and cheapest, explained Facilities Director Paul Farnsworth. The move also frees up room in the GOB, where Finance needs office space for project analysts. With the exception of adding some telecom and electrical circuits, the freight shed space was ready to occupy. The Facilities Department managed the logistics of moving shop equipment. “Chris Corbeil was a huge help with planning the move, and the Facilities crew did a great job executing,” said Beth Fleischer, Information Technology (IT) Director. “The space is larger and more beautiful than any in-house printing operation needs, and hopefully when we retire the print shop, it can be used for its original purpose,” said When we retire Fleischer. Indeed, the space remains up for lease should a prospective tenant come along. the print shop, it With the print shop slated to close in the next year or two, IT continues to work on can be used for changing customer expectations. This includes printing lead times, because last-minute rush jobs can be expensive and/or difficult to accommodate. The Tuesday / Thursday its original schedule encourages Railroaders to plan further ahead. purpose. While the printing part of Leo’s job will go away, company mail handling, certified payroll,  Beth Fleischer office supply ordering and other aspects of this position should remain. Technology Director

The Historic Freight Shed location has more than enough space to house the print shop. Just a block away, the shop is a quick walk from the ARRC Headquarters Building and Anchorage Historic Depot.

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OUR PEOPLE About Leo, our print shop operator Born in Juneau, raised in Anchorage and with family roots in Fairbanks, Leo is a homegrown Alaskan returning from 20 years spent in the Pacific Northwest (Seattle and Portland). He brings years of printing, graphic design and mail- handling experience to the job. “I owned and operated my own silk-screening print shop in Seattle for about five years while also formatting and printing flyers and posters for various bands and music projects in the area,” said Leo. While attending college in Portland, Ore., he was part of the editing staff for annual and semi-annual school publications. He has years of experience working in a fast-paced mail room environment. Alaska is a natural fit for Leo, given his love of the outdoors. He is, however, also “a huge sci-fi nerd.” Fortunately, that’s an interest shared among many of his co-workers in the Technology Department, where he has a cubicle and desk. You’ll find him there, except on Tuesdays and Thursdays when he’s manning the print shop; or on Monday, Wednesday and Friday mornings, when he’s typically out and about on the mail run. Outside of work, Leo plays the bass guitar. Over the years, he’s played with many Seattle-based musicians, including playing briefly for a Grammy winning artist. He’s not part of any band in Anchorage, but continues to practice and hone his musical craft.

OUR BENEFITS FSAs just got a lot more flexible Premera.com has updated its website to reflect new IRS guidance on Flexible Spending Accounts (FSA) for health and dependent care expenses. Premera administers the railroad’s health insurance plans, including FSAs. Here’s the deal: Take 2021 FSA action at any time In many ways, all of 2021 serves as an open enrollment period for Health FSAs and Dependent Care FSAs. Employees can take the following actions, at any time during 2021: • Enroll in a Health FSA and/or Dependent Care FSA • Stop a Health FSA and/or Dependent Care FSA • Increase or decrease the amount you elect to fund a Health FSA and/or Dependent Care FSA. Changes would be moving forward only, and cannot be applied retroactively.

More time to spend 2020 FSA funds • The grace period expands for your 2020 Health FSAs and Dependent Care FSAs. • You have until Dec. 31, 2021, to incur eligible expenses and to submit requests to reimburse those expenses. • Previously, March 15, 2021, was the deadline to incur 2020 Plan Year expenses, and April 30, 2021, was the last day to request reimbursement.

Questions? Please call 265-2220 or email Jessica McClellan - [email protected], Kristine Stone - [email protected] or Mike Humphrey - [email protected]

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OUR SAFETY The path to normalcy depends on protection We’ve rounded the bend on winter and the promises of spring — warmer, lighter, greener — are not far off. With COVID-19 infection rates dropping, we could be rounding the bend on the pandemic as well. A return to health, social and economic normalcy feels within reach. How do we stay the course to reach that back-to-normal destination? Protection is key. Immunity Vaccines are by far our most effective tool to building the kind of herd immunity that can keep most people safe. While not a 100% guarantee against getting the virus, vaccines are extremely effective in preventing serious illness. As more people become vaccine-protected, more will venture out. The emotional benefits of once again gathering and recreating together are clear. So too, are the benefits to businesses that rely on people feeling safe enough to engage and experience. Once the railroad reaches a high enough percentage of vaccinated employees, we can relax some of our screening and other protocols. One example of relaxed protocols comes from the Anchorage School District, which recently reached 80% vaccination among employees, and were able to eliminate their daily screening protocol. Prevention Infections are down, but hardly gone. more than half of Alaska’s adults have yet to vaccinate. Moreover, the state soon expects thousands of visitors, who are no longer screened through mandatory COVID-19 testing. Once a high enough percentage of residents and visitors are vaccinated, pandemic precautions can be relaxed or even lifted. Until then, the Alaska Railroad must follow CDC recommendations for preventing virus spread. What You Can Do Employee welfare and economic recovery are the major drivers behind the Alaska Railroad’s efforts to encourage vaccination among Railroaders, and to maintain an environment where employees and customers feel safe. Get vaccinated. The railroad encourages all employees to get vaccinated, if possible. We believe it’s so important to your health and safety, that we’re offering an incentive if you do so. Now’s a good time. All Alaskans (16+) are now eligible to seek a COVID-19 vaccination. Visit the State of Alaska’s COVID-19 vaccination website page  http://dhss.alaska.gov/dph/Epi/id/Pages/COVID-19/vaccine.aspx  to find a vaccine provider and make an appointment. Once you get fully vaccinated, send an image of your vaccination card to [email protected] to claim your extra day of leave (8 hours). Use CheckPoint. By the end of the first quarter, roll-out of the pre-work screening software CheckPoint was complete. The majority of Railroaders are asked to use the mobile app or website to self-screen for COVID-19 symptoms before physically coming to work. By electronically submitting self-screenings, employees have a convenient reminder, and the railroad can demonstrate that we are following CDC recommendations. Follow protocols. Railroaders must continue to follow our CDC-recommended protocols regarding masks, social distancing, hygiene, etc., as well as the recently issued Federal Railroad Administration’s Emergency Order 32 regarding mask use. But there’s good news for vaccinated Railroaders. We expect the CDC to relax even more pandemic precautions for those who are fully vaccinated. For example, already, a fully vaccinated employee who is exposed to a COVID-19 positive person does not need to quarantine, meaning they won’t potentially miss work. And on April 2, the CDC announced that fully vaccinated individuals who travel domestically are no longer required to test or quarantine, unless required to by state or local jurisdiction.

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OUR COMMUNITY Railroad increased permit support for Fur Rondy The Alaska Railroad provided a little extra support for this year’s scaled-back Fur Rendezvous in Anchorage. Most events were held Feb. 26 to March 7, but a few began the week prior. The annual Snow Sculpture Competition was one of the early events, as teams got to work Feb. 22, fashioning snow blocks into delightful scenes in the parking area along Ship Creek Avenue, across from the Comfort Inn. This was one of three Ship Creek locations that ARRC permitted for use at no-charge. Another was the Small Boat Harbor parking lot, where the Feb. 27 fireworks were orchestrated. With no carnival this year, festival organizers sought a smaller location to host miscellaneous events, including some aspects of the fur auction. The railroad permitted the gravel lot just east of the Comfort Inn to accommodate.

Fur Rondy events, including the fireworks display and snow sculptures. drew many Anchorage residents and visitors who were eager for a cabin fever reliever in late February.

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EMPLOYEE RECOGNITION Spike Awards: It’s the right time Terminal Support Clerk Evan Steinhauser has a knack for being in the right place at just the right time, ready to do to right thing. For example, when Field and Train Planning Manager Dustin Kincaid got news of a vehicle stuck on the tracks at the south end of the Anchorage Yard, he worried it might impact a Whittier freight train scheduled to depart very soon. Kincaid asked Steinhauser to check it. The clerk quickly made his way to the site, helped the driver free the vehicle, and cleared the track just in time to avoid a potentially long delay to the southbound freight train. Steinhauser’s actions came as little surprise to those who know his on-time work ethic, excellent attitude, and consistent care for co-workers, the company, and fellow human beings. We awarded a Silver Spike to Steinhauser in late January, after Kincaid nominated him for both for this specific action and for his ongoing contributions to smooth train operations. Way to go, Evan! No doubt many more Railroaders deserve similar recognition. How do we know? We’ve got a great company; great organizations are made up of excellent employees  ergo… Do you know of a fellow Railroader who reliably gives it his or her all, every day? Or how about a co-worker who goes the extra mile in terms of job performance, efficiency, safety, innovation, professional development, efficiency or leadership? Any time during the year is a perfect time to nominate for a Silver Spike. And any Railroader can present a Bronze Spike, which requires no formal nomination or approvals. Check out the Spike Award page  Inside Track > PEOPLE > Recognition > Spike Awards  or contact Stephenie Wheeler, 265-2671, if you have questions or need assistance.

EMPLOYEE RECOGNITION Welcomes, positions changes and promotions Department heads often send a company-wide email to: A) introduce a new employee; or B) congratulate a promoted Railroader, particularly for positions that interact with other departments. If you forget the name later on when you want to connect. There’s no need to search through your emails. Announcements are posted online for a year.

• Department welcome announcements: Find short biographical introductions for newly hired railroaders that provide services needed across departments  Inside Track > PEOPLE > New Employees > Department Welcome Announcements • Promotions and Position Changes: Find out who has stepped into recently vacated positions via promotion or lateral moves  Inside Track > PEOPLE > Milestones > Promotions and Position Changes Are we missing an announcement: Let Stephenie Wheeler know, 265-2671 or [email protected]. She’ll track it down.

EMPLOYEE RECOGNITION Quarterly Milestone Recognition • 1st Quarter service awards are now posted on Inside Track > PEOPLE > Recognition > Service Awards.

• Quarterly updated list of newly hired / rehired railroaders posted on Inside Track > PEOPLE > New Employees > Current Year New Hires.

• Quarterly updated list of retirees (including 31-year veteran Leon Butler, pictured) posted on Inside Track > PEOPLE > Milestones > Current Year Retirements.

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DIALOG Virtual spring town halls coming up in early May CEO Bill O’Leary and COO Clark Hopp will host virtual employee town hall meetings this spring:

• 1:30 - 3 p.m. Tuesday, May 11 • 9 - 10:30 a.m., Wednesday, May 12 The town halls will again feature appearances by other executive management team members, who will present updates and outlooks for their areas, including finance, facilities and real estate, external affairs, and more. Railroaders should look for a pre-meeting survey coming soon by company email. A link will also be provided on Inside Track’s home page. Through the online anonymous survey, you can pose questions and identify topics you’d like to see addressed during the town halls. (See the inserted flyer for details)

IN CASE YOU MISSED IT – NEWS Leadership Memos during first quarter Seventeen memos from senior railroad leaders were emailed and posted during the first quarter. Employees can go to the Inside Track > NEWS > Leadership News > 2021 Leadership News page to read the memos on these topics: • President & CEO Bill O’Leary congratulated employees who won year-end Spike Awards or who marked service milestones during the last half of 2020; summarized February board meeting actions; and explained vaccination as the path to normalcy. • Chief HR Officer Jennifer Haldane advised on steps to protect against fraud, announced new non- represented performance appraisal policy; answered COVID-19 vaccination questions; updated COVID-19 vaccination eligibility criteria, provided an Essential Worker Status letter in support of vaccination, announced the FRA’s emergency mask order, and updated the remote worker return-to-work date. • Police Chief John Bennett passed along an FBI request to report any national security threats. • VP Marketing & Customer Service Dale Wade announced the revised 2021 summer season schedule. IN CASE YOU MISSED IT – DIALOG New inquiries and ideas posed during first quarter Ask Our CEO – January, February, March Visit Inside Track > DIALOG > Ask Our CEO > 2021 Answered Questions to see responses on these topics: • What are plans for vaccinating employees and use of screening app after vaccination? • What is our summer passenger season plan given Canada’s cruise ship ban? • Can managers or supervisors ask employees if they’ve been vaccinated? • Why are we rolling out CheckPoint screening app a year after the pandemic started? • How are we spending the $94 million in CARES Act money, and do we have to pay it back? • Can there be an incentive for COVID-19 quarantine similar to extra leave for getting vaccinated? • Why has the railroad stopped plowing the employee parking lot between shops in the Anchorage Yard? • Why don’t special agents use snow machines to patrol the Portage-to-Spencer area more often?

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Suggestion Box – March Visit Inside Track > DIALOG > Suggestion Box > 2021 Suggestions to review the response to this topic: • Use solar panels on the Fairbanks Depot to provide electrical power. Great Shot! Employee photos for All Aboard use Many thanks to employees who contributed photos for inclusion in 2020 editions of the All Aboard newsletter! As noted in every issue, photo contributors are entered into a drawing for a $200 gift card. The winner is Terminal Support Clerk Vickie Mackie who captured a passenger train travelling by the Portage Station during the prior summer, published in the June / July 2020 issue. Other 2020 contributors include: • Contract Administration Specialist Tim Bates  roll of elastic for mask-making (Spring issue) • Locomotive Utilization Manager Dennis Bouwens  Loco Locator digital displays and holiday-decorated (4th Quarter edition); new locomotive fueling facility (Spring issue) • Fairbanks Operations Director Andy Burgess  a pose in Fairbanks frigid weather (January / February issue) • Fairbanks Mechanical Supervisor Scott Byron  Fairbanks TOFC activity (4th Quarter issue) • Marketing Communications Manager Meghan Clemens  ESS contractor sanitizes onboard with electrostatic sprayer video (Spring issue) • TOFC Mechanical Supervisor Jamie Fetterman — Anchorage TOFC van loader (4th Quarter issue) • Information Technology Director Beth Fleischer  Technology Silver Spike Award winners (August / September issue) • Executive and Corporate Administrator Lorine Hall  first day of passenger services at the Anchorage Historic Depot (August / September issue) • Transportation Timekeeper Amanda Hurry  modeling a mask she sewed (Spring issue) • Lead Crew Dispatcher Frank Keller  2910 Holiday Train along Turnagain Arm (January / February issue) • Talkeetna Station Agent Jack MacDonald / Guest Services Manager Sarah Streiffert  winter passenger shelter at Talkeetna (January / February issue) • Previous Print Shop Operator Kelly Reinhardt  eerie fog settles on Ship Creek area (Spring issue) • Safety Rules & Operating Practices Director Phil Rogers  conductor class graduates (June / July issue) • External Affairs Director Tim Sullivan  first day of passenger services at the Anchorage Historic Depot (August / September issue) • Seward Port Manager Christy Terry  Rainbow and passenger train along Turnagain Arm (August / September issue) • IT Infrastructure Systems Engineer Bob Thomas  wife and volunteer Shannon Thomas sews masks for Railroaders (Spring issue) • Passenger Sales Account Executive Tracy Zadra  sewing masks for Railroaders (Spring issue) The photo contest continues into this year. To take part, email good resolution photos (at least 800 pixels wide) to All Aboard editor Stephenie Wheeler at [email protected]. Employee photos are sometimes used to complement stories, and are ultimately shared as part of the regular Great Shots feature at the end of each newsletter. We look forward to seeing how you capture your railroad in action during 2021. Keep an eye out for photo opportunities showing employees at work, railroad equipment operating, programs in progress, and other images that help tell a railroad story. We kick off the 2021 Great Shots with two images that capture railroading in the winter. See photos by Steve Pechota and Jason Kerkove on the next page.

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Sunrise at the Shop: Mechanical Planner / Scheduler Steve Pechota captured a late January 2021 sunrise over the Anchorage Yard, behind the Heavy Equipment Shop.

Serious Snowblower: Jason Kerkove captured snow clearing along the track between Tunnel and Moose Pass, where deep snow blankets the right-of-way in mid-February.

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Operating Hours

PRINT SHOP 8 a.m. to 3 p.m. • Tuesday / Thursday 161 W. First Avenue • Anchorage (Historic Freight Shed west end)

MAIL RUN Mornings Generally Monday, Wednesday and Friday Spring2021 EMPLOYEE VIRTUAL TOWN HALLS with CEO, COO + Exec Team Tuesday 1:30 - 3:00 p.m. May 11 Wednesday 9:00 - 10:30 a.m. Watch for May 12 Video Link and Call-in instructions coming soon by email and on Inside Track website home page Take the pre-meeting poll by May 3

What topics do you want covered at these meetings? Take a very quick online poll to let us know: https://www.surveymonkey.com/r/Pre_Sp21TH_E Use a smart phone to read this QR Code (right):