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July 5 2019 | ISSUE NO 2,115 | travelbulletin.co.uk Giving agents the edge

AGENT INSIGHT EVENT BULLETIN BULLETIN BRIEFING UK & IRELAND What is that ‘magical extra’ Check out all the highlights from Practical steps to future-proof Game of Thrones stars give Belfast that sets agents apart? Jetset’s Golf Day your business in a digital age exhibition their stamp of approval

There’s more to Mexico than meets the eye… © Andrea Izzotti Cover pic : S01 TB 0507 2019 Start_Layout 1 02/07/2019 17:37 Page 2 S01 TB 0507 2019 Start_Layout 1 03/07/2019 10:08 Page 3

JULY 5 2019 | travelbulletin.co.uk NEWS BULLETIN 3 THIS WEEK VIP FESTIVALS Not all travellers are tightening their pursestrings – cash-rich festival goers are opting to forego public transport and travel to 04 this summer’s big gigs in fine style. NEWS Presenting your finalists for the Travel Bulletin Star Awards

09 AGENT BULLETIN Get training for your chance to win a trip to Japan!

10 It’s not just the big name acts who are seeking VIP experiences at festivals this year. EVENT BULLETIN Antor meets the travel trade FESTIVAL GOERS with big “With the hassles and programme overruns. The budgets are spending more delays often involved of artists and acts themselves money on private aviation to getting in and out of these work to a very tight schedule get to gigs in style, rather major events by traditional at this time of year, so many than relying on commercial means, we’re seeing more want to fly out fast as soon airlines and public transport. demand for private air travel as their slot ends, and onto As the European music – from groups of friends the next venue.” 14 festival season kicks off with celebrating a special birthday This reflects the travel big club nights in Ibiza and in style; to a growing trends for 2019 as reported BULLETIN BRIEFING How can technology be used to Mykonos, Tomorrowland in number of corporate in a study by Hayes & Jarvis enhance your business? Belgium and Glastonbury, a entertainment flights. It which found that attending a private jet operator is means the party can start the unique cultural event was reporting that it’s not just second you step foot on the fifth most popular artists and DJs who are board,” said Adam Twidell, experience on their arriving in style but CEO of PrivateFly. “Many customers’ wish lists, and attendees who are prepared want to fly out early and luxury air travel bookings are to pay for their own VIP-style back late, minimising travel up. Hayes & Jarvis has 15 grand entrance. time, beating queues, and recorded a 17% increase in PrivateFly reports that keeping overnight stays to a customers booking premium MEXICO What a trip to Mexico’s Pacific 15% of all its European minimum. So being able to and business class flights Coast can offer to families private jet bookings in June choose your own departure between October 2018- and July are to music times is a big advantage. September 2019 compared events, up from 10% for the Then there's the ability to to the same period in the same period last year. delay the return flight if the previous year. 19

UK & IRELAND Published by : Printed by: Buxton Press @TravelBulletin Get ready to dive into Scotland’s Alain Charles Publishing (Travel) Ltd Subscriptions are £125 p.a.  020 7834 6661 @TravelBulletin Year of Coasts & Waters University House, 11-13 Lower Grosvenor £195 overseas Place London, SW1W 0EX ISSN: 0956-2419 www.travelbulletin.co.uk Travel_Bulletin S01 TB 0507 2019 Start_Layout 1 02/07/2019 17:37 Page 4

4 NEWS BULLETIN JULY 5 2019 | travelbulletin.co.uk REACH FOR THE STARS The votes are in for the Travel Bulletin Star Awards 2019!

TRAVEL AGENTS have been voting in Long standing favourites have been huge numbers for their favourite pitted against some bold new rivals destinations and suppliers, deciding across 32 travel industry sectors, To see the full list of on who they want to see pick up that covering: Star Destinations, Stars of finalists visit: most highly prized of travel industry Luxury, Stars in the Sky, Stars of Land www.travelbulletin.co.uk/star accolades – a Travel Bulletin & Sea, Star Operators, and Supporting awards/finalists-2019 Star Award! Stars. Several new categories were The launch of our special Star Awards also introduced for this year including: To reserve your ticket to attend Preview issue in April officially kicked off Star LGBTQ+ Destination, Star Leisure the prestigious event in the process; complete with a new Airline, Star Worldwide Hotel Brand, September go to: nominations stage in which agents were Star Rail Operator, and Star Trade www.travelbulletin.co.uk/stara exclusively handed the reigns to Sales Team. wards/tickets nominate those organisations they felt The votes are now all in. The official have helped them the most over the last window for voting now closed and, as Or for further information on year. Those who received the highest we carefully count each one, no doubt the event, sponsorship number of nominations in each category all the finalists will be waiting in keen opportunities and ticket were announced as finalists on May 31 anticipation for September 9, when enquiries email and since then the votes have been Travel Bulletin will be announcing the [email protected] coming in thick and fast from agents all winners of 2019 at its 23rd Star Awards over the UK for those they feel embody ceremony at the Landmark Hotel the very best in travel. in London.

New Star Awards Sponsor - Gran canaria

GRAN CANARIA is excited to be sponsoring the Travel Bulletin Star Awards this year. We want to thank you, the travel agents, for your loyalty! You are playing an essential role in keeping Gran Canaria as one of the favourite destinations in the UK - almost 900 thousand British tourists choose Gran a break that includes a couple of days immersed in nature, to explore the Canaria every year for their winter breaks or summer holidays. spectacular central massif, wandering along scenic trails with breath- This beautiful island, known as a ‘Continent in miniature’, is definitely taking views and superb stargazing. worth exploring. Clients can take a beach holiday to the south of the island Also, be sure to recommend a visit to the amazing new ‘Poema del Mar’ and soak up the Canarian sun at the Maspalomas dunes, Meloneras, Aquarium from the Loro Park Group, which houses the largest curved window Amadores and pretty Puerto Mogán, with luxury hotels set along the long exposition in the world, and upcoming for this month and August, the world- ocean front promenades and golden sand beaches, along with excellent renowned Cirque du Soleil will be bringing its show ‘TOTEM’ to Meloneras. spa and golf facilities that can exceed the expectations of even the most - Katerina Bomshtein, Gran Canaria Representative UK & Ireland demanding of clients. But why not also tempt them with a city break to Las Palmas de Gran Canaria (known for its amazing Las Canteras Beach, To check out this year’s full complement of sensational sponsors go to delightful old quarter and fantastic culture of outdoor living) or tailor-make www.travelbulletin.co.uk/starawards/sponsors S02 TB 0507 2019 News 1_Layout 1 02/07/2019 10:28 Page 5

JULY 5 2019 | travelbulletin.co.uk NEWS BULLETIN 5

Family fun on the run with Butlin’s Beecham House could be a boost for BUTLIN’S IS offering time- strapped families a range of tours to India two-day break options with INDUS EXPERIENCES is expecting whistlestop jaunts to any of a surge in interest in holidays to the company’s three resorts. India thanks to Beecham House, Prices start from £148 per the ITV period drama set in India, family for a short stay at the particularly around Delhi. Other Minehead property. The two- locations in the series include day weekend break options Chomu Palace and the Amber Fort, span either a Friday and both in Rajasthan, and the Taj Saturday or Saturday and Mahal in Agra. Sunday across selected dates The tour operator offers a throughout the rest of the year. seven-night Classical Golden The company’s Bognor Triangle trip, showcasing the Regis resort has a new £40m highlights of Delhi, Agra and all-weather pool facility, resorts, including ABBA: Other attractions include Jaipur. Prices start from £1,398 which is designed to bring Here We Go Again; Salute, a the traditional fairground, per person based on two sharing. the seaside inside with stick- Little Mix tribute act; and J silent cinema and the of-rock slides, rapids, a wave Sheeran, who sings the hits popular Animal Antics show. machine and special areas of Ed Sheeran. This year’s Older children are catered for toddlers. pantomime is Sleeping for with a selection of Live evening Beauty, and kids can meet activities, including archery, entertainment is available Mr Men, Little Miss and go-karts, high ropes and across all breaks at the three Teletubbie characters. mini Segways.

Finnair wings it to Beijing with new routes

FINNAIR HAS opened up China to more Finnair flies up to seven times daily from For a longer tour, which passengers with flights from Helsinki to London Heathrow to Helsinki, where combines all the elements of the Beijing’s new Daxing International Airport passengers can then pick up connections to Classical Golden Triangle commencing in November. Daxing, a starfish- Beijing, as well as other destinations across itinerary, the 15-night Rajasthan shaped building designed by the late British Asia and the Far East. Rural & Regal tour offers insights architect Zaha Hadid, will be open for “With the new flights, we are proud to offer into the life and culture of this business in September. It features the largest even better connections between Beijing and north Indian region. Highlights single airport terminal in the world. our 100 destinations in Europe. Our aim is to include a camel ride and The Finnish national carrier will operate grow sustainably in China, which is among overnight stay in a wilderness three times a week to Daxing from November our top global markets,” said Ole Orvér, camp. Prices start from £2,100 3. This is in addition to its existing daily flights Finnair’s chief commercial officer. “The new per person based on two sharing. to Beijing Capital Airport. The new Beijing Daxing International Airport is a key Indus can assist agents with frequencies mean Finnair will offer up to ten hub for international travel to and from China selling extensions to flights every week to the Chinese capital. and will serve our customers well. We are destinations, such as Kerala, Passengers will be able to fly to Daxing on grateful for the support and collaboration Goa, Amritsar and Nepal. Mondays, Wednesdays and Sundays on from both authorities and our partners in For more information, go to Finnair’s Airbus A330. opening the new Daxing flights.” www.indusexperiences.co.uk

PRIDE ON THE HIGH SEAS… For the third year in a row, Celebrity Cruises is celebrating Pride Month by hosting its annual Pride Party at Sea, with Olympic medalist Adam Rippon reprising his role as Grand Marshal for the festivities. The Pride Party at Sea extravaganza, took place on ten ships across the brand’s fleet, including Celebrity’s newest ship, Celebrity Edge. S02 TB 0507 2019 News 1_Layout 1 02/07/2019 10:28 Page 6

6 NEWS BULLETIN JULY 5 2019 | travelbulletin.co.uk

Beyond the Rocky Mountains with natural Colorado Tauck-ing off for exclusive tours of THE COLORADO The spectacular scenery of Great Sand Dunes National Park. King Tut’s tomb board is promoting destinations for nature- TAUCK IS launching two new loving visitors beyond the Egyptian itineraries for 2020, both of Rocky Mountain National which include exclusive after-hours Park. Located 90 minutes private tours of the Valley of the from Denver, the US state’s Kings where visitors will be able to capital, the park attracts experience the tomb of more than 4.5 million visitors Tutankhamen. As well as the per year, making it one of the historical experience, the tours top three most-visited feature a multiple-night Nile River national parks in the country. cruise aboard a luxury riverboat. The tourism board is now The 13-day ‘Jordan & Egypt: Petra encouraging tourists to take to the Pyramids’ tour starts in the time to check out some Amman, the Jordanian capital, and of the state’s other parks. concludes in Cairo. This is priced Located beneath the from £6,590 per person plus airfare Sangre de Cristo Mountains for double occupancy. A second in southern Colorado is the tour, ‘Egypt: Jewels of the Nile’, Great Sand Dunes National runs for ten days and focuses Park and Preserve. The exclusively on Egypt. It is priced 40,000 acre park is home to from £5,140 per person plus airfare the tallest sand dunes in the for double occupancy. US, the highest of which For the Nile cruise, guests will sail reaches 750 feet. It is a on the Oberoi Zahra or the Oberoi popular park with stargazers, Philae, with 22 and 27 staterooms having been awarded respectively. Each room has a private International Dark Sky Park popular with tourists and five 8-10ft. ladders. bathroom and both vessels offer a status in recognition of the interested in astronomy. Wexas is offering a 13-day range of dining options, free internet, quality of its dark night skies Comprising 5,000 Highlights of Colorado tour fitness centre, spa, cinema, dance and the park’s commitment archaeological sites and 600 with visits to Rocky floor, and swimming pool. to preserving and educating cliff dwellings, Mesa Verde Mountain and Mesa Verde “Tutankhamun’s tomb lay basically about the night sky. National Park offers insights national parks, as well as undisturbed for more than 3,000 Cliff faces etched with into the history of southwest Denver, Glenwood Springs years,” said Dan Mahar, Tauck’s CEO. scratches and carvings make Colorado. Dating back to and Durango. Prices start “It’s far easier to reflect on the sheer up Black Canyon of the 7500BC, the Cliff Palace is from £1,885 per person magnitude of the history you’re Gunnison National Park, the largest of the cliff including return flights and experiencing if you’re with a small, resulting from nearly two dwellings and is where car hire. intimate group, after everyone else billion years of exposure. around 100 Ancestral Pueblo For more information visit has left for the day. It elevates an This park is known for its people once called home – www.wexas.com and to find already memorable visit to a truly opportunities for hiking, visitors can take a guided out more about the once-in-a-lifetime experience.” fishing, kayaking and rock tour which involves attractions of Colorado, go to For more information, call 0800 810 climbing, and is another park ascending 120 stone steps www.colorado.com 8020 or go to www.tauck.co.uk

ACCESS ALL AREAS… The Langdale Estate in the Lake District is making its surrounding countryside more accessible for guests. It has teamed up with Lake District Mobility – a local charity working to make outdoor trails in the Lake District accessible to people with disabilities or limited mobility – to offer two Tramper all- terrain electric scooters for guests to hire during their stay. To find out more, go to www.langdale.co.uk. S02 TB 0507 2019 News 1_Layout 1 02/07/2019 10:28 Page 7

JULY 5 2019 | travelbulletin.co.uk NEWS BULLETIN 7

All aboard Flora for the Galapagos Islands London links up with direct flights to CELEBRITY CRUISES has launched its newest ship, Zhengzhou Celebrity Flora, which has ZHENGZHOU, ONE of China’s been designed exclusively eight ancient capital cities, can for voyages to the Galapagos now be accessed directly from Islands. The company says it Heathrow, with a new route is the most energy-efficient launched by ship of its kind in the region China Southern. with a 15% reduction in fuel The destination is known for consumption and 360- its cultural attractions, such as degree views of the the Shaolin Monastery, Pagoda Galapagos Islands. Forest and a UNESCO World To celebrate the launch, builds on a relationship of The holiday includes return Heritage site which is Celebrity Cruises is offering a more than 20 years with flights from Heathrow; considered to be the birthplace 25% discount on selected University of Miami’s transfers; two nights of pre- of the martial art of kung-fu. 2019 and 2020 Celebrity Flora Rosenstiel School of Marine cruise hotel accommodation; For business travellers, the sailings when booked before and Atmospheric Science. a seven-night cruise departing city is an important July 31. These institutions benefit from Baltra. The ship calls at manufacturing and commercial The ship can host up to 100 from the ship’s consistent Daphne Island, Gardner Bay, destination, particularly in the guests in all-suite itinerary to create an ideal Suarez Point, Cormorant textiles industry. accommodation with personal way for scientists to gather Point, Bahia Post Office, This latest route means attendants, onboard certified and measure ocean Moreno Point, Urvina Bay, Heathrow now offers 13 direct naturalists, and Celebrity circulation dynamics. Espinoza Point, Vicente Roca connections to Chinese cities. It Cruises’ signature outward- The ten-night Galapagos Point, South Plaza, Dragon will operate twice-weekly out of facing design. She is the first Islands Outer Loop fly/cruise Hill, and Puerto Ayora, before Terminal 4, using a 787-800 vessel in the Galapagos to be on Celebrity Flora departs on returning to Baltra for aircraft. More than 1.3 million equipped with cutting-edge February 28, 2020, with prices transfers and the flight home. passengers travelled from oceanographic research starting from £8,309 per For more information call 0800 mainland China to Heathrow in equipment, known as person in a Deluxe Suite, 441 4054 or visit 2018, an increase of 14% over Oceanscope. The programme based on two people sharing. www.celebritycruises.co.uk previous years. Malta releases a map for history-loving travellers

MALTA COULD be a winning destination for customers remains at one of the catacomb sites dating back to 4000 looking to learn about history while on holiday, thanks to a BC. Other Maltese sightseeing highlights for history buffs downloadable map released by the Malta Tourism Authority. include the Ggantija Temples on the island of Gozo; the The Pre-History Trail map takes visitors back in time to archaeology museum in Valletta, the capital; and discover the vibrant past of the Mediterranean archipelago, the Kordin Temples (used by the Phoenicians, Greeks and the history of which dates back to 1,000 years before the Romans) and Saflieni Hypogeum (an ancient burial site) Egyptian pyramids were built. both in Paola. Major points of historic interest on the map include For more information about Malta’s historic attractions temples, churches, statues and catacombs, with the and to download the map, visit www.maltauk.com

Mӧvenpick opens spa in the heart of Bangkok

A NEW hotel in Bangkok offers visitors respite from the excitement of the lively Thai capital. The Mövenpick BDMS Wellness Resort Bangkok, in the Sukhumvit neighbourhood has the Bangkok high rises in sight but is surrounded by 1.2 acres of gardens. As well as the spa, pool and wellness centre, there are 293 rooms and suites equipped with yoga mats and a dedicated health and fitness TV channel. Health conscious travellers can sample organic dishes at the resort’s restaurant Tamarind Natural Dining while Cinnamon lobby lounge offers guests a wine bar. “Bangkok is a bustling and vibrant metropolis that travellers from all over the world aspire to visit at least once in their lifetime,”said Patrick Basset, chief operating officer of Accor for Upper Southeast & Northeast Asia and the Maldives. For more information, go to www.movenpick.com S02 TB 0507 2019 News 1_Layout 1 02/07/2019 10:28 Page 8

8 NEWS BULLETIN JULY 5 2019 | travelbulletin.co.uk

GIVING CUSTOMERS great experiences is what wins us as agents repeat custom and loyalty. Sure, everybody wants value, and these days, we all need great travel photos for our social media channels, but ultimately delivering feel-good moments is what makes a holiday a success. For example, I recently planned a holiday for MOROCCAN MAGIC... Accessing Essaouira, the bohemian coastal town on a couple travelling to East Africa. During the Morocco’s Atlantic Coast will become easier this autumn with Ryanair planning it became apparent that some of launching direct flights from London Stansted on October 29. The flights will their requirements had to give – the husband depart on Tuesdays and Saturdays. The town has experienced a tourism wouldn’t see his favourite gorillas, and Giraffe boom in recent years as it was used as a Game of Thrones location. Manor was fully booked, depriving his wife of a close encounter with the animals she loved the most. Working closely with our suppliers MSC Seashore summer in Kenya, however, we found the perfect solution. The flight connection from Zanzibar back via Nairobi would mean a lengthy voyages on sale for 2021 connection, so to avoid an unwanted airport MSC CRUISES has announced the opening of sales for MSC transit we arranged a memorable final day. Seashore’s inaugural season in the Western Mediterranean. The couple will fly back to Nairobi early and Her maiden post-upgrade voyage will be in June 2021 with will be met by a driver who is taking them to the Giraffe Centre (next to the Manor) to meet a seven-night itinerary calling at Barcelona, Marseille, and feed the giraffes, before heading to Genoa, Naples, Messina and Valletta. Daphne Sheldrick’s Elephant Orphanage after Until July 10, sales are only open to MSC Voyagers Club lunch. The mornings here are incredibly members and from July 11, all other guests will be able to popular, and the sessions often make bookings. oversubscribed, so the trick here is to sponsor an elephant in the customer’s name (which Gianni Onorato, CEO of MSC Cruises, said, “Each and every costs just $50) entitling them to a more ship that we build is different. MSC Seashore is an evolution of personal “sponsors-only” experience. Finally, the ground-breaking Seaside prototype but this enriched ship we sorted out dinner at a restaurant before has allowed us to further enhance the guest experience with heading to the airport for their evening the introduction of new features and facilities as well as some departure. All boxes were ticked, and there’s no way they could have organised this further improvement of the existing ones. With an increased themselves online. capacity and expanded facilities, MSC Seashore will offer Great customer experiences can be the guests myriad opportunities to get closer to the sea, providing result of creative thinking and planning, but yet more options for holidaymakers to enjoy the beauty of the can equally be borne out of necessity at little Mediterranean when the ship comes into service.” or no notice. Either way, as experienced travel agents we’re searching for the fairy-dust − the The increased size of the ship – up by 16 metres – has magical “extra” that sets us apart. More than allowed for some of the public spaces to be redesigned with price, or efficiency, it’s the experiences we the introduction of new public areas, as well as optimising the deliver that make us stand out from the location of other areas of the ship. A new double deck show crowd and differentiate us from online-only lounge has been created below the aft pool, and the indoor offerings. I would argue that it’s this difference, that extra bit of fairy dust, that pool will be extended with an additional deck over and around justifies our very existence. the pool. For families, the kids’ area has been extended, and a state-of-the-art waterpark added. For more information and to make bookings, visit www.msccruises.co.uk S03 TB 0507 2019 News 2_Layout 1 02/07/2019 10:31 Page 9

JULY 5 2019 | travelbulletin.co.uk AGENT BULLETIN 9

AGENT TRAINING

WOMEN IN Travel CIC, the social enterprise dedicated to empowering women through employability and entrepreneurship in the travel and tourism industry, will hold its first International Women in Travel & Tourism Forum from January 23-24, 2020 in Iceland. Iceland’s First Lady, Eliza Reid, will be the event’s keynote speaker. Attendees will learn about global approaches to gender diversity and inclusion in the travel industry, take away practical tools to implement when they get back home and network with the broader, global industry. To receive the latest news about the event, agents can register their interest by emailing [email protected]. Details about the event will be updated at www.womenintravelcic.com

AGENTS CAN go into the draw to win a fam trip to Setouchi, Japan, if they complete an online training course. The course covers the seven prefectures that make up the Setouchi region, including Hiroshima. There are 16 courses available and to be in the running to win a fam trip place, agents need to sign up to the training programme and complete the short introductory course. The trip will be in partnership with British Airways to celebrate the launch of its new direct flights to the city of Osaka. For more information about the FORTY FABULOUS YEARS... Jetset has recognised Glenda Cassell for 40 course, go to years of service to the company, starting her career as a secretary. Today www.travelbulletin.co.uk/travelgym she works in the accounts and refunds department. She has been hailed by agents for her industry knowledge and constant support.

AGENT INCENTIVES

● LUXURY TOUR operator If Only… has joined forces with the Ajman Tourism Development Department to offer agents the chance to gain £50 of Enhanced Earnings on their My Loyalty Card. This is part of the tourism board’s campaign, ‘Ajman: A Gem In The Emirates’, which promotes the attractions of this up-and-coming neighbour to Dubai. COMPETITIONS! To qualify, agents need to make a booking for Ajman lasting three nights or more until August 14. For more information, email NEW: Win a £100 M&S voucher Nicole.Baines@ifonlynet with Bradley International Airport and Aer Lingus ● GOLD MEDAL is giving agents the chance to win one of ten places on a luxury VIP fam trip to Dubai, in partnership with Atlantis The Palm. The winners of the three-day Ultimate Atlantis Showcase will enjoy a trip to the water-themed resort this November, staying in the new Win an Amazon Echo & a signed astronaut picture with Kennedy Imperial Club rooms on a half-board basis. The first seven places will Space Center go to agents drawn from those making qualifying bookings at Atlantis The Palm until August 4. One place will be chosen at random each week, with winners being announced live each Monday on Gold Medal’s Facebook page (@GoldMedalAgents). Three more agent winners will be announced at separate Gold Medal events this month. Win a goody bag. Qualifying bookings must include flights to Dubai and a minimum of three nights’ stay at Atlantis The Palm. Bookings featuring suite accommodation will qualify for two entries into the prize draw. Double FOR ALL COMPETITIONS Farebank Rewards are available on all qualifying bookings. To claim ON THE SITE VISIT their rewards and to enter, agents should send their booking travelbulletin.co.uk/competitions references to [email protected] Full details of the incentive are available on www.goldmedal.co.uk S03 TB 0507 2019 News 2_Layout 1 02/07/2019 10:31 Page 10

10 EVENT BULLETIN JULY 5 2019 | travelbulletin.co.uk

ANTOR HELD it's annual "Antor meets the travel trade" workshop at the Institute of Directors, Pall Mall, London. Twenty-two tourist boards met with more than 60 travel agents, homeworkers and tour operators during a busy three hours of one-to-one meetings and networking over drinks and canapes, including Flanders Bruhl beer. Lots of lucky attendees won prizes on the night. Tourist Boards in attendance included Andorra, Italy, Austria, Bahamas, Czech Republic, Visit Denmark, Ras Al Khaimah, Egypt, Visit Flanders, Germany, Gibraltar, India, Israel, Jersey, Nassau Paradise Island, Qatar, Russia, Samoa, Sweden, Taiwan, Tobago and Tunisia. S03 TB 0507 2019 News 2_Layout 1 03/07/2019 10:17 Page 11

JULY 5 2019 | travelbulletin.co.uk PUZZLE BULLETIN 11

WIN A GOODY BAG EACH WEEK! A

B SUDOKU C Complete this Su Doku puzzle and then go to the competition section on travelbulletin.co.uk/competitions and submit the highlighted numbers. A... B... C... D... Closing date for entries is Thursday, July 11th. Solution and new puzzle will appear next week. D

WHERE AM I?

Enchanting lakes, crypts carved into cliffs, and astonishing sea creatures give this Turkish delight an unforgettable, fairy-tale feel.

Across Down 1. What do customers receive for free on the aircraft 1. Former capital of Tanzania (3,2,6) when on an Indulgent Escapes holiday? (6) 2. US state (5) 4. Tennis legend, Billie Jean (4) 3. One of the Dodecanese islands (3) 8. African country, initially (3) 5. The Po is the longest river in this 9. Historic city in the Tuscany region (5) country (5) 10. Capital of South Korea (5) 6. Stormzy recently headlined at this 12. North African country (5) festival (11) 13. Country pub (3) 7. State capital of Montana (6) 14. Popular Austrian ski resort, St ___ (5) 11. Town in Rhodes, known for its clifftop 16. Famous dam in 12 Across (5) acropolis (6) 18. Hawaiian greeting (5) 15. Huckleberry Finn author, Mark (5) 20. Currency of Romania (3) 17. Ryan Giggs is manager of this CROSSWORD 21. Cat, native to the Isle of Man (4) country's football team (5) 22. Island hosting an annual Battle of Flowers (6) 19. Arrecife, Lanzarote airport code (3)

The Jet2Holidays Su Doku winner for

June 21st is Chontelle Baldwin, Travel Dalyan - I? am Where ACE. 19. , 17. TWAIN,

Norwich Airport LTD in Norwich. 15. LINDOS, 11. HELENA, 7. GLASTONBURY, 6. ITALY, 5. KOS, 3. IDAHO, 2. SALAAM, ES DAR 1. Down:

18. ALOHA, 20. LEU, 21. MANX, 22. JERSEY. JERSEY. 22. MANX, 21. LEU, 20. ALOHA, 18. June 21st Solution: A=5 B=4 C=9 D=7 ASWAN, 16. ANTON, 14. INN, 13. EGYPT, 12. SEOUL, 10. SIENA, 9. RSA, 8. KING, 4. DRINKS, 1. Across:

For more games and prizes please sign up for emails on the jet2holidays trade site and Partners2success on Facebook… S04 TB 0507 2019 News 3_PixMix_Layout 1 02/07/2019 17:41 Page 12

12 EVENT BULLETIN JULY 5 2019 | travelbulletin.co.uk

JETSET HELD their annual Golf and Spa day last week at The Macdonald Portal Hotel in Cheshire. Sponsors and Agents alike enjoyed a fun-filled day with Golf or Spa, dinner, entertainment and a fantastic array of prizes, Travel Bulletin was on hand to bring you some pictures from the day!

Registration is open for the biggest Jetset event of the year !

We just need some drivers now !

Spa ladies ready for action My oh my what a big rocket we have

Spa ladies come out to play

Hungry work this golf! S04 TB 0507 2019 News 3_PixMix_Layout 1 02/07/2019 17:49 Page 13

JULY 5 2019 | travelbulletin.co.uk EVENT BULLETIN 13

If the round takes too Uncle Sam provided on long, at least there is a course advice bed for the night!

Hungry work this golf!

At least the night started in a sophisticated fashion

All about speed on the Jetset hole!

A massive thanks to the sponsors of the day

Gurus MAIN SPONSOR Here for the travel trade S04 TB 0507 2019 News 3_PixMix_Layout 1 02/07/2019 17:49 Page 14

14 BULLETIN BRIEFING JULY 5 2019 | travelbulletin.co.uk Industry insight by...

David Moon, head of business development at Advantage, shows what it takes to remain relevant in a digital age…

IT'S OBVIOUS to most people that the thought: firstly, a high touch service greater role in our industry going forward. ‘high street’ is going through a period of remains central to the business This is important for a couple of reasons: considerable upheaval and significant proposition for most independent travel changes. It's not dying as some believe; agents. This makes sense as it ● Consumers across a broad spectrum of however, we must accept that it is starting differentiates them from online travel ages are generally in tune with using technology to help facilitate a purchase to look very different to what we have agents and adds value to the customer by (myself and my daughter are a prime been used to. enhancing the booking experience. example of technology being used As we know some of the big retailers The general feeling was that this is across generations). have struggled with this over recent years, something which should be cherished and ● the most current example being that of the exploited as it underlines to the consumer Technology can also help to improve productivity within a business, freeing Arcadia Group. Some of the commentary I that independent travel agents offer a ‘full- up valuable time for sales consultants have read around the Arcadia Group’s service’ service. to speak with their customers problems suggested they struggled early The second theme from the session ensuring they are receiving the best on to get to grips with technology which was technology and how that will play a possible service. put them on the back foot in keeping up Now I am not advocating that every with their competitors. travel agency needs a bookable website Most of the big brands on the high “...technology in the same way that retailers from street now offer consumers a blended other verticals do. That might be the online and offline experience and being a should be right solution for some agencies but not reluctant shopper that appeals to me. As for all. It is, however, about how the father of a 20-year-old daughter, who embraced to technology should be embraced to is considerably more enthusiastic about enhance the booking experience your shopping than I am, I know this enhance the business is offering customers at combination appeals to her too, albeit for various touch points. different reasons! booking For example, last year Advantage One of the business sessions at our launched a quoting tool called ‘Advantage recent annual conference in Sancti Petri experience your Connect’. The online platform helps our was entitled ‘The Future is Now’ which members create holiday quotes and was expertly delivered by our training and business is provide that quote to the customer development partners at Reality Training. through a unique webpage, with rich The session explored some key offering destination and hotel content. A very challenges our agency members currently practical way of combining the knowledge face and the opportunities which exist customers, at and expertise of a retail agent and going forward if they are prepared to delivering information to a customer in a adapt to consumer’s changing needs. various touch more digital, engaging way through the The workshop format for the session use of technology. instigated some interesting conversation points.” It’s all about embracing the future and that followed two clear distinct trains of ‘The Future is Now’ mindset. S05 TB 0507 2019 Mexico_Layout 1 01/07/2019 16:03 Page 15

MEXICO

FUN FOR ALL THE FAMILY What a trip to Mexico’s Pacific Coast can offer your clients

WHILST VIBRANT culture, friendly locals the ‘Old Town’). It is probably the and protect them in Puerto Vallarta. and great weather all make for essential liveliest beach, with the most water Riviera Nayarit has turtle protection ingredients to a fun family break, sports available for kids, and parents programmes, with turtle farms dedicated Mexico’s Pacific Coast can add can relax under umbrellas and palapas to the harvesting, hatching and release something extra thanks to the unique and let waiters from the beachside of baby sea turtles - an interactive, natural playgrounds and family-friendly restaurants bring food and beverages educational and emotive experience. activities they provide. Puerto Vallarta, in straight to them. The lush jungles that can be found the state of Jalisco, and Riviera Nayarit, Considered to be ‘Mexico’s largest across these regions are also home to in the state of Nayarit, can blend swimming pool’, Rincón de Guayabitos hundreds of colourful birds, exotic sandcastles, sea and sand with marine in Riviera Nayarit’s Compostela plants and crocodile-filled lagoons; and encounters and jungle adventures, all municipality is a good option for these protected areas make for an making for some great opportunities for children of all ages. Its location on a bay exciting adventure for the whole family. families to make long lasting memories. means small waves and a firm, sandy La Tovara National Park in Riviera When it comes to holiday activities bottom so kids can wade in as far as Nayarit, for example, is made up of with the kids, playing on the beach they’re comfortable and it makes for a 1,600 acres of mangroves and often comes top of the list and safe choice. marshland which can be explored on a Mexico’s Pacific Coast has many In addition to snorkelling and diving, boat tour. Or, Puerto Vallarta is home to sandcastle-friendly beaches to choose visitors can get up close to sea animals Mexico’s longest and fastest ‘Superman’ from. A firm favourite in Puerto Vallarta on a variety of excursions. Wildlife zip line, which can be braved with is Los Muertos beach. The three-mile- Connection offers the opportunity to Vallarta Adventures. long beach is centrally located and is visit dolphins in their natural Go to https://visitpuertovallarta.com/ or walking distance from the Malecón in environment and to participate in a http://www.rivieranayarit.com/ to find the Romantic Zone (otherwise know as research project that helps understand out more. S05 TB 0507 2019 Mexico_Layout 1 01/07/2019 16:03 Page 16

16 MEXICO JULY 5 2019 | travelbulletin.co.uk

Surf’s up in Mexico TAG YOUR FRIENDS WITH ACTIVITY driven breaks a New summer activities complement teens’ clubs at Velas resorts popular choice amongst holidaymakers and in recognition of the rise of surfing (to the point of the sport making its debut at the Tokyo Olympic Games next year), Funway Holidays is promoting the many surfing experiences to be found in Mexico. Malcolm Davies, product destination manager for the operator, said: “Mexico is a true paradise for water sports lovers - in particular surfers, with no shortage of ideal locations for beginners and seasoned pros alike. “As surfing has become more and more popular over the decades, the number of spots known for great waves has grown as well. With summer just around the corner, OFFERING SOMETHING for every age this The Teens’ Clubs at Grand Velas resorts are now’s the time for novices and summer, Mexico’s Velas Resorts is launching contemporary spaces where teens can make pros to seek out the best surf. several new activities for teens to use of extensive games rooms complete with We’ve selected a diverse mix complement deal savings, spa treatments and Xbox Kinect, pool table, air hockey, ping of charming, slower-paced dedicated Teens’ Clubs. pong, foosball, karaoke with illuminated spots and mainstream areas in With family-friendly properties in Los dance floor, and individual cubicles with Xbox the Caribbean Sea and the Cabos, Riviera Maya, Riviera Nayarit and and Playstation consoles with in-built seat Nichupte Lagoon.” Puerto Vallarta, the new activities include a speakers for enhanced game play. The As an example, the operator Graffiti Workshop, Teen Movie Night, Tortilla lounges offer mocktails, soft drinks and has seven nights staying at the Making, Pickleball and Training Camp. The snacks to enjoy whilst kids hang-out with their new all-inclusive Now Emerald latter, available at Grand Velas Riviera Maya, newly made friends. When it’s time for Cancun Resort & Spa from consists of a bungee, zip line, and climbing relaxation, massages, body treatments and £1,645 per person. This walls. Grand Velas Riviera Nayarit also offers facials for teens are also offered. includes Heathrow flights with the adventure equipment for leisure use. At Activities vary based on the resort. A saving American Airlines and is based Grand Velas Los Cabos, the Graffiti Workshop, of 50% applies to teens aged 13 to 15 when on two adults sharing and taught by a local muralist, encourages sharing the suite with at least one adult. departing on January 10, 2020. younger guests to get creative whilst at Velas For more information email Go to Vallarta in Puerto Vallarta, new Pickleball [email protected] or visit www.funway4agents.co.uk for courts encourage teens to be active outdoors. https://summer.velasresorts.com/ more details.

FOUR SEASONS Resort Los Cabos at Costa Palmas is now accepting reservations from November 1. Set against the backdrop of the Sierra de la Laguna Mountains on the East Cape of the Baja California Peninsula, the 1,000-acre resort community of Costa Palmas stretches along two miles of swimmable white sand beach on the shores of the Sea of Cortez. A contemporary design will integrate indoor-outdoor living throughout the resort’s 141 guest rooms, including 23 suites, all with views of the Sea of Cortez from private terraces. The grounds will house five dining options, 18 acres of organic farm and orchards; a spa and wellness centre; four pools; an 18-hole golf course and sports complex; a teen centre and ‘Kids for All Seasons’ programme. The resort will also be the first from Four Seasons with a private marina. Visit www.fourseasons.com to find out more. S05 TB 0507 2019 Mexico_Layout 1 01/07/2019 16:03 Page 17 S05 TB 0507 2019 Mexico_Layout 1 01/07/2019 16:03 Page 18

18 MEXICO JULY 5 2019 | travelbulletin.co.uk

A new Emerald heralds AMResort expansion NOW EMERALD Cancun, part of The AMResorts Collection, access to the adults-only roof top pool and a dedicated beach has officially opened its doors. area. There will be a Splash water park, featuring two surf Further expanding the group’s footprint in the destination, pools, a relaxation pool, an activities pool, pool and beach the family-friendly property is located eight miles from Cancun waiter service, a large climbing wall and a Dreams Spa by International Airport and offers 427 luxury rooms complete Pevonia. Across the resort, guests can expect unlimited with its signature ‘Unlimited-Luxury’ all-inclusive concept. This connectivity with free Wi-Fi and international calling along with means guests can experience reservation-free dining at 24-hour room and concierge service. Moreover a Chef’s Table gourmet a la carte restaurants, 24-hour room and concierge dining experience and international premium brand liquors services, unlimited international and domestic top-shelf spirits, available in all bars. In room upgrades include the introduction daytime activities, live nightly entertainment and more – all of Nespresso coffee makers in all rooms, Gilchrist & Soames without wristbands. bath & body amenities, and access to Crave interactive digital Additionally, the all-new resort features some distinct tablets for room service, spa appointments, access to activity services and amenities, including: a redesigned spa and programmes, wake-up call and more. Dreams Vista Cancun fitness centre; an Explorer’s Club, Core Zone Teen’s Club and Resort & Spa will open on November 1. Splash Park; Desires Nightclub; a wedding showroom; refurbished guest rooms; and an enlarged main pool thanks to Now Emerald Cancun the addition of heated infinity pool. AMResorts has further announced that in its ongoing commitment to the enhancement of the guest experience, it will be rebranding the Sunscape Star Cancun to Dreams Vista Cancun Resort & Spa. Also incorporating an ‘Unlimited-Luxury’ all-inclusive concept, the rebrand will see elevated services, facilities and amenities. For example, the property will feature a Preferred Club, offering an elevated club level experience with exclusive

One for wannabe popstars A NEW ‘KIDZ BOP’ experience is to make its debut at Hard Rock Hotel Riviera Maya for this summer. By popping on over to the Pop Star Lounge, the partnership between the two brands will enable kids aged six to twelve to live out their pop star fantasies. They can put together red carpet-worthy looks, create a custom band name with Instaband, learn new dance moves with Step It Up, write their own songs with Hit Maker and design their next album cover at the Creation Station. Wannabe pop stars can star in their own music videos, take part in karaoke and the ‘KIDZ BOP Experience’ will also expand into the hotel’s weekly programming with a series of ice cream socials, pool parties and pop-up events. This is an extension of the existing partnership and successful launch of KIDZ BOP at Hard Rock Hotel & Casino Punta Cana. To celebrate the launch in Riviera Maya, The KIDZ BOP Kids will themselves make a special visit to the resort from August 12 – 16 for a live concert and a celebration filled with superfan events, activities and meet-and-greets. The programme is the latest kid friendly activity to arrive at HRH Riviera Maya which saw the launch of the new 23 slide waterpark, Rockaway Bay, earlier this year and the Woodward Riviera Maya, the first action-sport facility in Mexico. For more information visit www.hrhrivieramaya.com or www.KIDZBOPExperience.com S06 TB 0507 2019 UK and Ireland_Layout 1 02/07/2019 17:59 Page 19

UK & IRELAND

Help clients find A MUST SEA their epic in Wales

Get ready to dive into Scotland’s Year of AS PART of Visit Wales’ ‘Year of Coasts and Waters 2020 Discovery’, the tourism organisation is highlighting the FROM WATER inspired and influenced our culture, experiences including: The many inspirational reasons to visit legends to historic our stories and our way of Hebridean Whale Trail, the headed under The Wales Way. harbours, sweeping life. Our coasts and waters first of its kind in the UK, The Wales Way is a family of coastlines to the bounty of are host to an amazing set to launch later this year; national routes designed to lead the sea, and not forgetting array of riches and are new road trip routes taking visitors on epic journeys its reputation for wildlife, greatly valued and in Scotland’s winding throughout the country. ‘The wellness, and whisky – cherished by visitors and coastlines and characterful Coastal Way’ travels the west Scotland will be placing a locals alike, so it’s fitting communities including The coast around Cardigan Bay, a spotlight on its waters to that we have a full-year Coig and the South West 180-mile road-trip between the ‘wet’ the appetite and placing them in the Coastal 300; and the TS sea and mountains. ‘The encourage visitors to spotlight. Scotland’s Queen Mary on the River Cambrian Way’ is 185 miles and explore its natural distinctive scenery, Clyde which is getting set travels between Llandudno and landscapes, cultural landscape and our unique to be one of the UK’s Cardiff, through National Parks heritage and history and culture continue largest interactive maritime and big spaces; whilst the 75- adventurous activities to remain the key and social history exhibits. mile ‘North Wales Way’ leads A year-long programme motivations that drive visits The year will also past mighty 13th century castles of events has been planned to the country, so the Year encourage responsible into the Isle of Anglesey. for ‘Scotland’s Year of of Coasts and Waters 2020 engagement with Each journey can be tailored Coasts and Waters’, starting presents a fantastic Scotland’s coasts and/or sectioned to suit any from January 1, 2020. opportunity to play to and waters. duration and clients’ interests Malcolm Roughead, chief our strengths.” For more information, visit and travel trade friendly executive of VisitScotland, In addition to a range of .com/ycw2020 itineraries highlighting the said: “From fishing and new and existing events, or check out the video at routes, activities and sightseeing textiles, to whisky and wave the year will also provide https://www.youtube.com/ opportunities can be found at: power, Scotland’s waters the opportunity to celebrate watch?v=j6FPR2Qw6tk&fea www.visitwales.com/info/travel- have shaped our history a variety of authentic ture=youtu.be trade/itineraries S06 TB 0507 2019 UK and Ireland_Layout 1 02/07/2019 17:59 Page 20

20 UK AND IRELAND JULY 5 2019 | travelbulletin.co.uk

All aboard at Haven OFFERING FAMILIES the chance to GETTING AWAY become mini skippers for the day, Haven has launched a new RNLI boat activity involving mini replicas FROM IT ALL of the charity’s Severn Class All- Weather Lifeboats. New luxury lodges provide greater privacy for Hoseasons guests The new RNLI Boat Adventure can at Cheddar Woods Resort and Spa be found at Hafan y Môr Holiday Park in Pwllheli - one of Haven’s five newly FOR CLIENTS seeking a developed parks – and is well geared secluded Somerset toward younger guests, offering the staycation, agents can now chance to learn about RNLI’s water offer a choice of 23 new safety messaging whilst having fun lodges at Cheddar Woods on a scavenger hunt. Kids will use a Resort and Spa. map and roam ‘unchartered waters’ The mix of one-, two-, to find the clues and complete the three- and four-bedroom challenge. Once they arrive at ‘port’ properties all offer views of they will have the opportunity to the Cheddar countryside and dress up as a RNLI crew member to have been purposely placed take some memorable holiday to maximise privacy and photos. The activity will run all season enhance guests’ sense of and costs £10 per boat. getting away from it all. Each and growing its allocation the new properties one-bed In 2018, Haven raised over of the lodges comes with amidst strong demand for lodges. It was also crowned £122,000 for the RNLI charity and this either private garden, domestic short breaks in the Hoseasons’ ‘Go Active year it’s continuing to run engaging enclosed decking or an UK. The quality of the new Location of the Year’ with fundraisers that help to raise outdoor patio area. The Resort accommodation on offer in activities on site including awareness and vital funds to support owners have worked closely this idyllic countryside setting archery, fencing, cycle trails, life saving work. The partnership with the local authority to is among the best in our UK nature trails, quad biking between RNLI and Haven also makes ensure the protection of portfolio, and we’ll be doing and Go Juniors for a great opportunity to talk with natural habitats and local all we can to raise awareness (activities specifically thousands of families enjoying wildlife while the lodges were of it to national audiences designed for children aged coastal holidays about safety around being placed on-site. through our extensive three to seven). water. Haven guests wanting to learn Mark Warnes, vice marketing activity and large A short break for a family more can also check out the family- president of property services customer database.” of four (two adults and two focused RNLI Water Smart activity, at Awaze UK, Hoseasons’ The park has responded children) starts from £215. complete with a guided trail, mini parent company, said: “It’s to a growing off-season For more information visit games, and an opportunity to get to great to see Cheddar Woods demand for couples’ www.hoseasons.co.uk/agents know the coastal landscape. Resort and Spa flourishing getaways by making nine of or call 0345-498 6153. Visit www.bourneleisuresales.co.uk

Seize the day(light) with Rabbie’s AS HOLIDAYS on home soil become increasingly popular, Rabbie’s is highlighting the plethora of opportunities available to holidaymakers to now make the most of the long summer days and explore legendary locations scattered throughout the UK and Ireland. The small-group tour operator offers more than 100 national tour options, taking guests to iconic landmarks and quaint spots in groups of no more than 16 people in top of the range mini coaches. Tours come complete with a ‘storyteller’ tour guide who is well versed on the history and folklore of each area and the must-see places to delve into. Heather Reekie, director of marketing and sales, said: “The UK & Ireland tour industry is jam-packed with fantastic operators. We know it's hard for agents to choose who to book their clients with, but we believe we stand out from the crowd with our off-the- beaten-track itineraries, wide-selection of trips, no minimum-numbers policy, and eco-friendly travel credentials.” To find out more go to www.rabbies.com S06 TB 0507 2019 UK and Ireland_Layout 1 02/07/2019 17:59 Page 21

JULY 5 2019 | travelbulletin.co.uk UK & IRELAND 21

Game of Thrones: The Touring Exhibition gets star approval

BETTER KNOWN as Sir Davos and Bran Stark, Liam Cunningham and Isaac Hempstead Wright were among the first visitors to check out the Game of Thrones exhibition in Belfast, which is running to September 1. As a key filming location for the series, Belfast was chosen as the first city, and the only one in the UK and Ireland, to host this official experience for fans. It features original costumes, authentic props and sets from seasons one to seven. With a mix of immersive Winterfell Crypt are also on display for location tours available in the region. environments, interactive displays and the first, and only, time in Belfast. Liam Isaac Hempstead Wright commented: multimedia content, the exhibition offers Cunningham said: “The magnificent “The extraordinary thing about Northern a journey into the worlds of Westeros costumes, and props on display, Ireland is that within 30 minutes of the and Essos through King’s Landing, the including the dragons’ heads, are not city centre you are in the most amazing city of Meereen, the House of Black and copies, and you can see that by the landscapes. You’re right at the heart of White, the home of the Night’s Watch – level of detail. The exhibition is a new Game of Thrones territory here. I can’t Castle Black and the frozen lands and fantastic experience.” really sell it enough, there’s so much to Beyond the Wall. The show-stopping Big fans of Northern Ireland, the pair do here and so much to see.” centrepiece of the exhibition is the Iron of actors were also keen to encourage Go to www.ireland.com or Throne Room. Never-before-seen people to explore the wider Westeros www.gameofthronesexhibition.co.uk artefacts from the Dragon Skull Pit and experience through the many filming to find out more. S06 TB 0507 2019 UK and Ireland_Layout 1 02/07/2019 17:59 Page 22

22 UK & IRELAND JULY 5 2019 | travelbulletin.co.uk Unwinding with Warner Tapping into the trend for easily accessible short breaks Warner Leisure opens the doors to Studley Castle

STUDLEY CASTLE, Warner Leisure said when asked about plans for more Thompson noted that offering a wide Hotel’s first new opening in 20 years, hotels across the UK, adding that the range of entertainment and food, as is part of the company’s plan to group is always looking for more well as indoor activities such as heated broaden its client base with year- locations to ensure as many guests as pools, spas and shooting ranges, were round entertainment and experience possible can access Warner hotels easily. important for attracting new business options and a high standard of Thompson also told Travel Bulletin that and maintaining the status of the accommodation and dining. there is a trend for guests to seek out properties as year-round hotels. He told Travel Bulletin visited the newly short breaks within an hour’s drive from Travel Bulletin that one-third of guests opened property for the Warnerfest their home so they can spend less time rebook before they leave and, Weekend, which featured unsigned on the motorway or in airports and more among long-term customers, there is a acts performing covers and original time relaxing. While plenty of guests will trend towards them booking multiple songs, as well as a retro DJ set from still spend time at Warner properties breaks in advance rather than broadcaster Jo Whiley. using the onsite facilities, he said that the on an ad hoc basis, bucking the wider Speaking to Travel Bulletin at Studley properties now “make it easy for guests trend for consumers making Castle, Warner’s managing director to explore the local area. It’s not just last-minute bookings. Simon Thompson said it has taken about keeping guests in - we want them In terms of guest demographics, Mr “three or four years” to restore the to get out and about.” At Studley Castle, Thompson said that Warner is not Grade II-listed 1830’s building, located for example, guests have the option of targeting one particular age group. He in the Warwickshire countryside, a half- easily visiting local attractions, such as a said the 14 hotels are aimed at anyone hour drive from historic nearby brewery and a gin distillery in who wants to “enjoy a short break and Stratford-upon-Avon. He said the time Stratford-upon-Avon. recharge their batteries.” was right to open a new property because other sites are fully occupied all year round and guest numbers are increasing year-on-year: “It’s the next phase in our mission as a brand to get bigger in a sustainable way [by offering] short breaks in an environment that’s relaxing with great choices in food and entertainment.” “There are still gaps on the map,” he

I do some of my best work when...

Jeanette Ratcliffe Matt Gill Ashweenee Beerjeraz Publisher Senior Account Manager Events Assistant [email protected] [email protected] [email protected] I'm pushed for time. I've had too many drinks the night before. I take a shot of Jagerbomb.

Georgia Lewis Tim Podger Managing Editor - News Account Manager - Far East [email protected] [email protected] EVENTS I'm working from home in pyjamas. I apply the five P planning rule! [email protected]

Adam Potter Bill Coad Features Editor Account Manager PRODUCTION [email protected] [email protected] [email protected] I’m topped up with caffeine. On the decks in Ibiza.

Vidwan Reddy Sarah Terry Online Editorial Assistant Account Manager ACCOUNTS [email protected] [email protected] [email protected] When nobody is around. After an early morning swim.

Simon Eddolls Hannah Carter Sales Director Events Coordinator CIRCULATION [email protected] [email protected] [email protected] I don't think too much. I have music to listen to. S06 TB 0507 2019 UK and Ireland_Layout 1 03/07/2019 10:27 Page 23 S06 TB 0507 2019 UK and Ireland_Layout 1 02/07/2019 17:59 Page 24