Building chances Annual Review 2014 Annual Review 2014 Building chances Welcome to the Transform Housing & Support Transform Housing & Support gives homeless and Annual Review 2014. vulnerable people a second chance in life.

Over the past year Transform has given 1,117 homeless and vulnerable Our mission is to provide housing and support for homeless, vulnerable and excluded people a second chance in life. For each person we help, this means people, empowering them to reach their goals and live independent and fulfilling lives. the chance to make a fresh start and to rebuild their lives. We provide specialist housing and support for around 750 people at any one During the year we launched new projects to give people the chance to time. We help people with a range of support needs including: I get their lives back on track, including an emergency winter shelter and Homeless people I Marginalised young people new supported housing for people with drug or alcohol dependency. I We have built new flats at Woodham Lane and Belmont House, giving People with mental health issues I People with learning disabilities more people the chance to have a place to call home. I People in recovery from drug or alcohol dependency I People with a history of offending We give people the chance to reach their goals and fulfil their potential. I People with physical or sensory disabilities This Annual Review features the stories of just some of those we have I Vulnerable older people helped, as well as statistics about the outcomes we achieve. We hope this gives you an insight into how we are ‘building chances’ for We work across , the London Borough of Sutton and Wokingham in Berkshire. We homeless and vulnerable people. operate 100 specialist supported housing projects, ranging from one-bedroom flats to shared houses and hostels. We also run floating support services, to prevent homelessness and support vulnerable adults to remain in their own homes.

Each person receives one-to-one support from our staff to gain life skills, improve their health and wellbeing, and build up their confidence. We assist clients to access training, education, voluntary work and employment. When people are ready, we support them to move on and live independently. Every year we help more than 1,000 people to transform their lives. David Turner Paul Mitchell Chairman Chief Executive Building partnerships Building opportunities We work in close partnership with our clients, the local Jasmine ran away from home at age 17 and ended up community, and a range of statutory and voluntary homeless. Transform gave Jasmine a safe place to live organisations. and supported her to get her life back on track.

We encourage our clients to become involved and have their say about how our services I ran away from home when I was 17 and lived with a friend in a tent in a park. At first are run, both locally and at an organisational level. For example, we ask our clients to vote it felt like an adventure but it quickly became exhausting. The tent leaked and I was ill on their five priorities for client involvement, which are published in a ‘Promises’ document. all the time. We washed in the shopping centre and cooked over an open fire. I lost my job In exit questionnaires completed during the year, 100% of clients were satisfied with the in the end because I was too tired to keep up with work. We lived in the park for four months. opportunities offered for them to get involved. When I turned 18 I got a space at a hostel. I arrived with everything I had – two sets of We work in collaboration with local authorities to ensure the needs of vulnerable people clothes, a carrier bag of stuff and my ukulele. I was the only female in a large group of are met. During the year we successfully completed a tendering process for our services homeless men. It was good to have a bed but I knew I could not stay there long. The hostel for young people in Surrey and renegotiated contracts for our other supported housing staff referred me to Transform and I moved in shortly after. I was so relieved as I really services in the county. This has given us increased stability and resulted in us taking on thought I was going to end up on the streets again. an additional service for three young people. I was smoking a lot of cannabis and drinking too much, I was anxious all the time and I We have good working relationships with a wide variety of statutory and voluntary kept it to myself which made it worse. I needed someone to talk to and get my worries out. agencies, including the probation service, mental health teams, drug and alcohol services Luckily my keyworker was brilliant. She helped me to cut down on my drug use and deal and other local charities. Our staff liaise closely with partner agencies to ensure the needs with my anxiety. I got to know other people living with Transform and we all became really of individual clients are met. good mates; it felt just like a family.

My life has changed so much since receiving support from Transform. I am working as an In Wokingham, Transform hosted the apprentice Teaching Assistant, which I really enjoy. I am writing and recording music again Live Well Spend Less community event, and hope to sing at a few gigs in the next few months. I also performed at Transform’s working with a wide range of other local carol service in 2013, which was a great experience. organisations. More than 70 people attended, with 100% of attendees rating Transform has helped me in so many ways: I have a job with a prospective qualification; the event as ‘good’ and 91% saying they I have quit drugs and rarely drink; and my anxiety has improved. Everything is going well and I am very happy. I have come so far now and don’t ever want to go back. I am now living had learned something from the day. more independently and am looking forward to all the new challenges that life will bring! Building growth Building independence We have an on-going development programme to create Richard lives with Transform at Camperdown House new homes to support homeless and vulnerable people. in Sutton and is looking forward to moving to his own flat in our new building at Camperdown.

Our Building Chances programme will create up to 80 new homes across Surrey and I like living at Camperdown. I have good friends here and enjoy spending time with Sutton by 2016. During the year we have: them. I do my volunteering job twice a week and I go cycling and bowling once a week. I enjoy going into town to go to the café or to get my hair cut. Transform staff help I Built eight new flats at Woodham Lane in Runnymede, for single vulnerable people me with my rent and explain any changes to me. I can get really worried about paperwork I Acquired and renovated two new shared houses for people in treatment for drug and this stops me from worrying too much. I trust Transform and if I have a problem I know or alcohol issues staff will help me. I am happy here. Richard I Extended our property at Belmont House in Farnham, building three new low-support flats I Started work on seven new flats at Blays Lane in Runnymede for homeless people We have always been happy with Richard living at Camperdown. He has a life in Wallington and has always felt at home here. Over the years Richard has become Transform is a key partner in an Empty Homes project, working with five local authorities. more independent and he really surprises us sometimes – the fact that he uses public The initiative will bring empty properties back into use and create homes for around 30 transport on his own now is amazing. people. As part of this project, Transform is acquiring and renovating two vacant properties for people in housing need. Richard needs routine and living at Camperdown gives him this. He gets the company and variety that he needs and as much independence as he can cope with. The help The Building Chances programme will see and support that Transform offers really puts our mind at rest. We know that staff are the redevelopment of our Camperdown site in available for Richard if he needs anything. Sutton, which provides supported housing for people with learning disabilities. The existing Richard will certainly benefit from the move from shared accommodation to his own flat. Camperdown House property provides He will have his own space while knowing his friends at Camperdown are still nearby. shared housing, which is old fashioned and Richard has always enjoyed watching the world go by from his bedroom window – he no longer fit for purpose. This will be replaced was really excited when he found out he will be able to do this from the balcony of his new home! When he moves, Richard will be able to continue with all the things he by a development of self-contained flats, enjoys doing, in a place where he feels independent, settled and safe. providing modern new ‘homes for life’ for May and Roger, Richard’s parents people with learning disabilities. Building innovation Building communities We are always looking for new and innovative ways to Alex, Ian, James and Paul live in one of Transform’s new support vulnerable people to improve their lives. dry and drug-free houses, where they receive support from our staff to rebuild their lives without drugs or alcohol.

During the year we launched a new project to support people with drug and alcohol issues, I was in total self-destruct, drinking daily, knowing it was going to kill me and not in partnership with the Surrey public health service. This pilot project operates from two caring. The only people in my life were other drinkers and users. Now I am sober, shared houses in Farnham and Epsom, providing dry and drug-free supported housing for which is amazing. This house is a safe place where I can truly be myself without fear of people in community-based treatment for drug or alcohol dependency. Transform has being judged. My family are back in my life and I am going to college. I have rekindled old already supported 15 people and the results so far are extremely positive. friendships and made new friends. I have hope in my life and the ability to laugh again. Alex

We encourage our staff to suggest ideas for new projects and have formed an Innovation Fund for staff to bid for funding to support their ideas. In addition, a group of staff and A year ago I was ill, homeless on the street, drinking. It was a very horrible living clients is working to produce a series of training modules for our clients to complete, on nightmare I couldn’t get out of. Now I’m meeting new people, doing things I’ve topics such as managing money, assertiveness and writing a CV. wanted to do for years. I’m healthier physically and mentally, and I’m gradually getting my family back. I’ve surprised myself and others with what I’ve been able to do. Hopefully it From January to March 2014, Transform ran an emergency winter shelter for will get better and better from being here. Ian homeless people in Elmbridge. The shelter provided a safe place to sleep away from the streets and a hot meal for up to five people each night. The project was located in a disused sheltered housing scheme in East Molesey and was My life was not good. I was sleeping in tents, sometimes in doorways, sofa surfing... Nothing felt safe. I was low and depressed. Now I like who I am. I’m clean run in partnership with Elmbridge Borough Council, Elmbridge Rentstart, from heroin, I care more about my health and I have learnt how to cook. The house helps Walton Charity, Paragon Community Housing Group and Thames Homeless me to realise how my life will get better – by keeping safe and staying drug-free. One year Project. The shelter was open for 75 nights and helped nine different people, ago I felt like taking my own life but now I feel safe, I feel happy. James with 218 bed nights occupied in total for the duration of the project.

Being referred to Transform’s night shelter and having somewhere I was existing just to drink or use drugs. I was about to become homeless again, warm, dry and safe with a hot meal each night made a huge difference. I was chronically ill, I felt suicidal. Transform gives me a safe environment to act as I felt really cared about and supported. I am very grateful to Transform for a base for my recovery and get the support I need. I have been sober and drug-free for eight months, which I never thought possible. My mental health is more balanced and the warmth, safety and security they provided. Stephen, night shelter client I am happier. I am beginning to like myself again. Paul Building success In 2013/14... 96% of clients feel more secure

17 new homes were created

130 people were helped 1,117 homeless and 96% of people feel into education, voluntary vulnerable people were more independent work or employment supported by Transform

890 people 97% of clients feel happier benefited from since receiving our support our housing

373 people moved 98% of clients 93% of people on from Transform are satisfied with our feel more hopeful advice and support about the future

78% of clients moved 227 people received 93% of people on in a positive way support in the community feel more confident

97% of clients are satisfied 15 new homes with our accommodation were in development Building futures Building relationships We empower people to change their lives for the better, Tony had lost his job, was in debt and was at risk of losing which in turn builds stronger and safer communities. his home. Our Wokingham Floating Support Service gave practical and emotional support to Tony and his family.

Our work has an immensely positive impact on the individuals we help, on the local I was in the depths of despair before I came to Transform. My life had turned into a communities where we work and on society as a whole. During 2013/14 we supported lonely routine – go to work, return home, hit the bottle, sleep and then repeat the our clients to achieve the following outcomes: process. The alcohol absorbed a colossal amount of money, which meant I had a lot of debt. I 96% of our clients improved their financial situation My flat deteriorated to the point where I was unable to cope. My social life was non-existent, I 88% looked after their physical health better my health was going downhill and my work was suffering. Eventually I lost my job but I didn’t I 89% improved their mental health tell anyone for over a year. I 100% avoided causing harm to others I hid my problems away so nobody was aware how unhappy I was. My family was I 96% better managed self-harm issues devastated when they realised how miserable my life had become. My sister and her I 93% achieved more choice and control husband were and are extremely supportive and have helped me in every way possible. (For clients where support need was applicable) However, they needed some help and support themselves.

The preventative nature of our work in turn avoids the need for more costly intervention The introduction to Transform has been a relief to all concerned. My keyworker Irene is by other agencies such as health, law enforcement and social care services. A study bubbly, non-judgemental and objective – three things that we all needed. Irene got in touch showed that for every £1.00 of support funding paid to Transform we save £3.29 for with my creditors and helped me cope with my debts. Transform has been instrumental in other public services (Supporting People financial benefits model, Capgemini). resolving my housing needs. My sister has bought and totally refurbished my flat and I am renting the property from her. In 2012 we implemented a long-term outcome monitoring initiative to track the progress of our clients after they move on from Transform. In a recent Irene supported me to get help for my alcohol use and my last drink was December 2013. survey of former clients: I am happy to say that I am working again and enjoying the responsibility I have. My next I 91% are still in settled accommodation step is to rejuvenate links with old friends and I hope to invite them to my new home. I 94% are maintaining household skills such as cooking or cleaning When I came to Transform I was in a desperate position. Fortunately, through the great I 91% are continuing to manage any alcohol issues deal of care shown to me by my family, friends and Transform, the future is brighter. I 92% are still managing their finances effectively Everything is coming together. The promotion of my wellbeing started at Transform and I 100% said Transform’s support had improved their quality of life I am so grateful for their support. They have pointed me in the right direction. Transform do as they headline – transform! Our people Executive Team Building teams Chief Executive: Paul Mitchell BA ACA We have professional and experienced staff, who are Royal Patron Director of Client Strategy & Delivery: HRH The Countess of Wessex GCVO Andrea Cannon BA FCIH dedicated to helping our clients to transform their lives. Director of Finance: Ratna Sukumaran ACMA Patrons Dame Sarah Goad DCVO JP – Lord-Lieutenant of Surrey Advisory Council Dame Elizabeth Anson DBE JP DL We employ 106 staff, the majority of whom are in frontline roles working with clients. The Rt Hon Baroness Bottomley of Nettlestone JP DL Mike Doherty FCA The success of our service depends on the quality and commitment of our staff and we CBE DL FRE FRS Professor Patrick J Dowling ng Dr Genny Lane MBE JP MDCM MFCH FRSPH offer extensive training to support them, with an average of 3.2 days of training delivered The Rt Rev’d Christopher Hill – Bishop of Lesley Myles MBE JP DL MA per member of staff in 2013/14. During the year we took steps to improve staff retention (Retired November 2013) Peter Sturge MBE CQSW and offer increased development opportunities. David Hypher OBE DL BSc Sally Varah DL Stella Wardell MBE FCB Dame Penelope Keith DBE DL We are very grateful to the many volunteers who support our work, including our Resident Paul Wates FRICS Lynne Owens QPM – Chief Constable, Surrey Police Volunteers, volunteers at our winter shelter, events volunteers, and our Board of Trustees. Cllr Fiona White David Turner was appointed Chairman of the Board in September 2013, taking over from Professor Sir Christopher Snowden Elizabeth Kennedy. Since our last Annual Review we have appointed two new Trustees; FRS FREng FIET FIEEE FCGI Advisers Vice-Chancellor, University of Surrey External auditors: Nexia Smith & Williamson David Parmee in November 2013 and Stephen Drury in January 2014. Sir Richard Stilgoe OBE DL 25 Moorgate, London EC2R 6AY Internal auditors: TIAA Ltd We were very pleased that two long-term supporters of Transform were recognised in the Board of Trustees Business Support Centre, 53-55 Gosport Business New Year's Honours list; our Patron Penelope Keith was made a Dame, while our former Chairman: David Turner Hon DSc FRICS Centre, Aerodrome Road, Gosport PO13 0FQ Chair Dr Genny Lane received an MBE. Our Patron The Right Reverend Christopher Hill, Vice Chairman: Elizabeth Kennedy FCIPD Bankers: Barclays Bank PLC Bishop of Guildford, retired in November 2013 after eight years as a Patron, while Peter Vice Chairman: David Steeds MA FCA 1 Churchill Place, Canary Wharf, London E14 5HP Sturge will retire from our Advisory Council in September 2014 following 40 years’ Jane Bolton BA FCIH Solicitors: Devonshires involvement with Transform. We were delighted that our former Chair David Hypher OBE Christopher Deacon BSc MSc 30 Finsbury Circus, London EC2M 7DT became a Patron in August 2014. Deborah Drury BA Stephen Drury MA Lee Harris Two staff surveys carried out in spring 2014 received very positive feedback: Robert Mills BA MCIH I 93% of staff say they would recommend Transform as an employer David Parmee BSc FIA I All staff agreed that Transform operates non-discriminatory employment Bernard Stevens FCA FCMA Jane Williams FCIPD Cert IOD AIOL practices, promotes equality and is a harassment-free place to work I Staff cited their favourite things about working for Transform as: making a difference, interesting work, and being part of a team Transform is a member of the Respond development consortium Building fundraising Thank you to the many organisations that support Transform including: Charitable trusts: ACT Foundation, Albert Hunt Trust, Beatrice Laing Trust, Bellasis Trust, Berkshire Nurses We fundraise to help more and more homeless and & Relief-in-Sickness Trust, Buttle UK, Chertsey Combined Charity, Clothworkers' Foundation, Community vulnerable people to transform their lives. Foundation for Surrey, Coutts Charitable Trust, Earley Charity, Eaton Fund, Egham United Charity, Erica Leonard Trust, Family Action, Family Fund, Family Holiday Association, Finchampstead & Barkham Relief-in- Sickness Fund, Florence Shaw Trust, Friends of the Elderly, Garfield Weston Foundation, Gilander Foundation, Glasspool Charity Trust, Grocery Aid, Hawley Almshouses, Hazelhurst Trust, Hedgehogs, We are very grateful to all the individuals and organisations that generously support Housing the Homeless Central Fund, James Wise Charitable Trust, John Beane’s Eleemosynary Charities, Transform. Our fundraising income in 2013/14 was £113,000. We held several fundraising John & Freda Coleman Charitable Trust, League of the Helping Hand, Loseley & Guildway Charitable Trust, events, including a walk at Painshill in Cobham, a golf day, a carol service, and a lunch at Lynn Foundation, Michael Varah Memorial Foundation, Overwood Trust, Paul Coleman Trust, Polehampton The Clink restaurant in HM Prison Brixton. We are delighted to have been selected as Charity, Police Property Act Fund - Surrey, Police and Crime Commissioner’s Community Safety Fund - Surrey, charity of the year by the American Women of Surrey and by Wick Hill Ltd. Poors’ Land Charity, Reading Dispensary Trust, Rowan Bentall Charitable Trust, Steel Charitable Trust, Story of Christmas, Story of Christmas (Lilian Sutton Bequest) Trust, Sulby Trust, Sutton Nursing Association, Tabhair, Talisman Charitable Trust, Walton Charity, Wates Family Enterprise Trust, Wokingham United Our Building Chances campaign aims to raise £1 million towards the cost of creating Charities, Wolfson Foundation, Woodley Pilot Light Trust, Woodley Sandford and Charvil Charitable Trust. new homes for homeless and vulnerable people, with over £300,000 raised to date. Companies: 96.4 Eagle Radio, Advance Nutrition, Ambassador Theatre Group, Asda - Woking & Burgh Heath, We have been fortunate to gain the support of several charitable trusts for this campaign, Barclays Bank, Barrett & Co Photography - Leatherhead & Wokingham, Cargill, Clink Restaurant Company, including most recently the Story of Christmas, the Chertsey Combined Charity, the Coleman & Betts Solicitors, Costa Coffee - Staines, David Lloyd - Brooklands, Devonshires Solicitors, Direct Wolfson Foundation, the Steel Charitable Trust, the Beatrice Laing Trust and the Tabhair Golf - Sandown, Dobbies Grovelands Garden Centre - Shinfield, Dunsborough Park, Edmunds Tyres, Effingham Charitable Trust. Golf Club, ExxonMobil, Fetcham Park, Gorgeous Flower Company, GlaxoSmithKline, Grange Hotels, Greggs - Staines, Holman Fenwick Willan, Homebase - Staines, Investec, Ipsos MORI, JTI UK, Lodgeport, Longacres Garden Centre, Loseley Park, Martin & Pole Estate Agents, Mundays, Nando’s - Staines, Optima Health & Charitable donations support our work in Beauty, Osborne, P&G, Painshill, Paragon Community Housing Group, Pinewood Studios Group, Populus, three main ways: RBS, Sainsbury’s - Brookwood, Savills, Starbucks - Staines, Tesco - Wokingham, Top Golf - Addlestone, Village I Creating new homes, where homeless and Barbers - Cobham, Waitrose, Wates, Wick Hill, Wilky Group. Community: All Saints' Church - New Haw, All Saints' Church - Weston Green, American Women of Surrey, vulnerable people can get back on their feet Carnival Capers, Challenge Network, Ladies Group, Churches Together in Hersham, Churches I Funding projects and activities for groups Together in Wokingham, Citizens Advice, Epsom College, First Days, Foodbanks, Halstead Preparatory of clients, to build life skills and confidence School - Woking, Horsley & Send Cricket Club, Leatherhead & District Chamber of Commerce, Lions Clubs I of Woking & Wokingham, Love Food Hate Waste, New Haw & Woodham Good Neighbours, Orchard School Providing small grants for individual clients, - East Molesey, Princes Trust, Rotary Clubs of Chertsey, Woking & Wokingham, Royal British Legion, Rydes to help them achieve their goals and live Hill Preparatory School - Guildford, St Andrew’s Church - Farnham, St Andrew’s United Reformed Church - independently Walton-on-Thames, St John the Baptist Church - West Byfleet, St Mary’s Church - East Molesey, St Mary’s Church - Fetcham, St Nicolas Church - Cranleigh, St Paul’s Church - East Molesey, St Peter’s Church - Hersham, Salvation Army - Woking & Wokingham, Surrey County Council, Thames Homeless Project, Transition Wokingham, Virginia Water Community Association, West Horsley Flower Club, West Horsley Please donate today and help us to transform lives. Village Fete, West Horsley Women’s Institute, WHIPS Amateur Dramatic Society, Wokingham Baptist Church, Visit www.transformhousing.org.uk/donate or call 01372 387100 Wokingham Borough Council, Wokingham Times Giving Tree Appeal. Building value Building creativity We provide good value for money for our clients, for Transform helped Nigel to manage his mental health funders and commissioners, and for society. issues – and also supported him to complete an art degree.

We manage our finances carefully to ensure we Income and expenditure account I was admitted to hospital with drug-induced psychosis and was diagnosed with remain financially stable, while operating in a for the year ended 31 March 2014 schizophrenia and depression. This was very scary and hard to come to terms with – cost-effective way. Our statutory funding continues I didn’t understand what the illness was or how to live with it. I was hearing voices and 2014 2013 to be eroded, yet we are required to make a surplus £’000 £’000 having panic attacks. I was very worried about the stigma of the diagnosis. each year to comply with our loan agreements. We Turnover 6,404 6,597 therefore budget extremely carefully and in 2013/14 I needed my own space to come to terms with my illness. My GP referred me to Transform Operating costs (5,411) (5,891) made a surplus of £661,000, which will be used to and I moved to one of their properties. Having my own front door was an amazing feeling Operating surplus 993 706 repay our mortgages (£270,000) and upgrade our and I knew that this was my first step towards becoming independent. I felt very lucky to homes (£156,000), with the remainder funding new Net interest costs (332) (316) stay near my family – and it was a comfort to my mum to know she could call the staff if supported housing. Our net current assets include Surplus for the year 661 390 she was worried. My Transform keyworker helped me to cope with my illness and the side £3.2m of cash, which was borrowed at a favourable effects of my medication. With time, I found myself in a routine for the first time in ages. rate and is ring-fenced for planned developments to Balance sheet create new homes for vulnerable people. at 31 March 2014 My illness had made me forget the things I was passionate about. I had always enjoyed art, so, as things started to improve, I decided I wanted to study for an art degree. Getting my Providing good value for money for our stakeholders Tangible fixed assets: degree was amazing and has really boosted my confidence. Transform’s support was so is embedded within Transform’s culture and Housing properties 31,106 30,357 important; I couldn’t have done it without them. Now I am involved in a community art operational strategy. The preventative nature of our Grants received (12,843) (12,802) project for people with mental health issues and I am hoping to use my experiences of art work benefits individual clients and has a positive Other tangible assets 146 161 and mental health to help other people in a similar position. social value, saving money from other public services 18,409 17,716 for the taxpayer. Our approach to value for money is Transform’s support and accommodation has been great. The staff give me space and centred on three areas: Net current assets 3,040 3,494 never put too much pressure on me. I can trust them and I don’t have to hide if I am having Total assets less I Improving performance and outcomes a bad time. Getting to know other Transform clients has also been a form of support – we current liabilities 21,449 21,210 I Increasing client satisfaction all look out for each other. I still have ups and downs but I am the most stable I have been I Reducing the cost of our service since my diagnosis. The things Transform has supported me to achieve will help me to fit Long term liabilities 8,871 9,293 into society in the future. Without Transform I don’t know where I would be. Capital and reserves 12,578 11,917 For more information, please see the value for 21,449 21,210 money self-assessment statement on our website. If you would like a copy Transform offices Sutton Camperdown House, 146 Woodcote Road, Elmbridge and Runnymede of this Annual Review in Wallington SM6 0PA 35 Hersham Road, Walton on Thames KT12 1LE 0208 773 1134 large print or on audio 01932 224778 [email protected] [email protected] CD, please contact us. Woking – Pound House Farnham Pound House, 35-47 Board School Road, Hawkins House, 9 Middle Church Lane, Woking GU21 5HD Transform Housing & Support is the Farnham GU9 7PP 01483 720872 01252 716271 [email protected] operating name of Surrey Community [email protected] Development Trust Woking – The Crescent Guildford Registered Provider H2452 The Crescent, Heathside Crescent, 204 London Road, Burpham, Guildford GU4 7JS Woking GU22 7AG Registered Charity 264133 01483 570241 01483 750616 Company Limited by Guarantee [email protected] [email protected] Registered in 1057984 Reigate Wokingham – Floating Support Tern House, Upper West Street, Reigate RH2 9HX Unit 3 Anvil Court, 48 Denmark Street, Registered office 01737 233893 Wokingham RG40 2BB Bradmere House, Brook Way, [email protected] 0118 978 7750 Leatherhead, Surrey KT22 7NA Spelthorne [email protected] Telephone 01372 387100 Fieldview Court, Burges Way, Knowle Green, Wokingham – Mental Health Staines TW18 2EX 75 London Road, Wokingham RG40 1YA [email protected] 01784 464242 0118 979 9691 www.transformhousing.org.uk [email protected] [email protected]

Design: www.walkerizard.co.uk Photography: www.andynewbold.com Thank you to the many Transform clients who are featured in this Annual Review