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Deutsche Bank Travel Conference Presentation

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Deutsche Bank Travel Conference Presentation DEUTSCHE BANK TRAVEL CONFERENCE 23 MARCH 2016 Presentation by Adam Campbell, CFO PRESENTATION OVERVIEW • Reflection – 20 Years As A Listed Entity • The Future – Strategies & Longer Term Vision • Questions? 20-YEAR GROWTH STORY FLT’s 20-YEAR GROWTH STORY Celebrating 20 Years as a Public Company 20b 10,000 TTV Businesses 15b 7,500 10b 5,000 TTV $billion TTV Businesses 5b 2,500 - - 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 1H Student Universe Continued USA BYOJet Commenced Australia’s 500th Corporate Travelplan Avmin operations in the UK, USA Operation Flight Centre expansion Corporate Worldwide Aviation Services opening 5 retail commenced in Kistend Travel Britanic UK brand shop Opened Dubai Liberty through Garber acquired (now Koch (Mexico) shops California (Campus Travel) acquired opened office acquisition in USA acquisition FCm Ireland) Maya Events 1995 Acquired SBT Acquired Stage Internet Travel Group travelthere.com Nationwide Backroads India Gapyear Topdeck 2016 Listed 1 Dec 1995 with Business Travel & Screen Cruiseabout acquired Currency Services Touring Singapore Travel existing Operations in Solutions Quickbeds Travel Spirit Buffalo Tours JV Australia, NZ, Canada (now FCm) AIT Hong Kong China Comfort Group (Global & South Africa JV Product) CONSISTENT GROWTH TTV has exceeded PCP 19 16.5% CAGR in TTV times FLT’S 20-YEAR RECORD $1.34b returned to 16.9% CAGR in PBT shareholders in fully franked dividends FLT AT ITS IPO 4 leisure brands Flight 95% of sales in Centre 1 corporate Australia & brand NZ Limited 1995 About 1000 employees in 5 countries FLT TODAY Almost one third of Some 40 sales generated in the brands Travel retailing, corporate, Americas & Europe travel experience, non- travel, youth/student Generating Flight about 50% 6 dedicated of TTV Centre corporate outside Travel brands Australia Group 2016 Now one of the world’s Creating about About 19,000 largest corporate travel 1000 new jobs people in 14 managers every year countries 1H16 TTV BY REGION 47% of 1H TTV was generated outside of Australia Australia EMEA Americas Asia NZ KEYS TO SUCCESS Durability: Long record of achieving consistent growth Adaptability: Financial strength: Ability to adapt to Strong balance changing market sheet with circa conditions & trends $400m in free cash Diversity: Unique model: FLT'S Standard systems, Brands, sectors & STRENGTHS incentivised geographies workforce LOOKING AHEAD STRATEGIC JOURNEYS Product Journey Digital Journey Physical Journey People Journey Sales Journey Business Journey PHYSICAL JOURNEY: MULTI-TEAM SHOPS • 10% of existing shops are either hyper or mega stores • Multi-team stores are more productive, have higher morale and deliver a vastly improved customer experience % Shops % TTV % Prof it 100% 75% 50% 25% 0% Stand Alone Multi-Team DIGITAL JOURNEY Longer term goal to create Enhanced Digital digital tools for Centres of FLT’s Excellence corporate Broader & brands faster adoption of digital capabilities within P2P Accelerated brands development of online brands BOOK WITH ME SIX KEY GROWTH PATHS Travel retailing Travel Non-travel experiences FLT Travel Corporate incubation travel Youth & student TRAVEL RETAILING CORE LEISURE VOLUME Call Multi-Team Home OTA Community Events Centre Stores Based • High volume, low • 24/7 telephone • Hyperstores • Shopping centres • Associates • Travel Expos, touch, low margin sales & assist Discover Europe, • Megastores • CBD and strip • Teams currently Discover America • flightcentre.com, locations based in Brisbane Student Universe, • 36 events & Sydney BYOJet, Aunt nationally per Betty year in Australia TRAVEL EXPERIENCE BRANDS Buffalo FLT’s expanding Tours network of tour Back- Top operators & Roads destination Deck management Touring companies Greater control over the travel experience CORPORATE TRAVEL A Major Global Player Corporate brands generated 35% of 1H turnover (circa 27% 5 FLT now one of the world's largest corporate travel managers years ago) Brand Diversity 6 dedicated brands Targeting specific market segments Ongoing Expansion 4 acquisitions so far this year to Organic growth & acquisitions strengthen FCM & cievents (most recent FCm Holland) CORPORATE VALUE PROPOSITIONS • Delivered locally by dedicated teams - no off-shoring or call centres Industry-leading service proposition • FCM judged World's Leading TMC for five consecutive years & Best National Travel Management Company at the 2015 National Travel Industry Awards • Six dedicated brands providing specialist services Brand diversity • FCM, Corporate Traveller, Stage & Screen, Campus Travel, cievents & 4th Dimension • Working with innovative tech partners, including Serko Technology suite • Suite includes Rapidbook- the industry's fastest online booking tool • Exclusive to FLT and delivering tangible benefits to customers Unique product ranges • Ranges include Corporate Traveller's “Smart” suite • Proactively working with customers to better manage spend through cutting edge analytics tools & via Market intel & analysis supplier negotiations Efficiencies • Reduced administrative requirements for clients through streamlined financial processing Value adds • More than a TMC – providing access to additional FLT services to help businesses grow YOUTH & STUDENT Multi billion dollar global travel sector Under-40s now StudentUniverse.com represent 48% of the acquisition Aussie outbound travel market Developing a strong Leisure shops, websites, network of youth- social networking, touring focussed brands 20-29s: A LARGE TRAVEL SECTOR Age of Outbound Travellers Under-19 20-29 30-39 40-49 50-59 60-69 70+ Source: Australian Bureau of Statistics 2014/15 Short-Term Outbound Departures TRAVEL INCUBATION Possible investment in Weighing up the travel-related longer term start-ups opportunity to develop incubation hubs in key locations Opportunity to work with next generation innovators globally NON-TRAVEL • Retailer 99 • FC Bikes Business Health & • Healthwise Bikes • Wholesaler financial Education School • Moneywise Advance planning • FC Travel Traders Academy Profitable businesses with solid future growth potential QUESTIONS .
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