unity in diversity
Annual Report 2014 Diversitat Refugee Photography Project This exhibition celebrated six remarkable individuals from refugee backgrounds that contribute greatly to the Geelong community through their work with Diversitat. They were from Sudanese, Iraqi, Karen(pictured), Ethiopian, Afghani(pictured) and Bosnian backgrounds and reflect the diversity of Geelong’s newly arrived and more established migrant communities. Their contributions to the organisation are highly valued as bi-lingual support workers, case managers, volunteers and as workers with Diversitat’s Property Services Social Enterprises. The skills, dedication and empathy they bring to their roles greatly assists the settlement process of individuals from Geelong’s newly arrived communities and provides the support they need to reach their full potential. These images were taken by internationally awarded photographer, Tobias Titz, as part of a project for 2014 World Refugee Day that aspired to share stories that are rarely told by mainstream media about the experiences of refugees. Tobias Titz is a freelance photographer based in Melbourne, Australia. Over the last ten years he has worked for a range of local and international magazines and commercial clients. All images © Tobias Titz www.tobiastitz.com Annual Report 2013 - 2014 1
Annual Report 2014 Contents President’s Report 2 Diversitat’s Key Achievements 3 CEO’s Report 4 Strategic Vision 6 Executive Committee, Management Team & Affiliated Ethnic Community Groups 7 Arts & Events 8 Aged Support 12 Employment Services 16 Training 20 Settlement Services & Community Programs 28 94.7 The Pulse 36 Wholefoods 38 Youth Education 40 Income Statement 45 Thankyou 46 Diversitat Services & Sites 48 2
President’s Report
Dear Diversitat Friends
As I pen this Annual Report, it is most difficult to comprehend how a year has gone by since I wrote my last one. In that time, through countless programs, events, services and training, you, the Diversitat staff and volunteers, community groups, sponsors and supporters have all made an overwhelming difference to many a disadvantaged youth, elderly person, refugee family, unemployed or Geelong community member.
Diversitat’s mission of empowering individuals and communities to reach their full potential promotes a sense of achievement, acceptance, pride and success as they strive to be the best they can be as contributing members of the Geelong community and connect with the social, cultural and economic life of this great city of ours.
In an ever-changing climate and community sector that often brings about uncertainty and doubt, it is pleasing to see our organisation reinvent itself and its programs to ensure that we are not left behind and move with the economic challenges confronting us. All this is achieved whilst still remaining true to the values and beliefs that always have and always will be Diversitat.
Such re-evaluation and constant adjustment comes only with the continual support and committed efforts of Diversitat managers and staff. Your day after day dedication and service to our clients does not go unnoticed nor unappreciated. As always, my sincere thanks to our CEO, Michael Martinez, for his categorical passion and unwavering commitment to the daily operations of Diversitat and Financial Controller, Brian McMahon, for his utmost diligence and hard work in maintaining financial order. To my fellow Executive members, thank you for your friendship, wisdom and support in steering Diversitat over the last twelve months.
The generosity of spirit and goodwill amongst the wider Geelong community, networks and partnerships is also to be commended and celebrated.
To the ever-growing number of members of our affiliated groups, thank you to each and every one of you for your friendship and support over the previous year. May our journey continue to be rewarding for many more years to come.
Yours sincerely
Dr. Linda Sydor Petkovic President Annual Report 2013 - 2014 3
Diversitat’s Key Achievements 100 partipate in 400+ Clothing Relief Women’s Craft clients Centre helps over clients countries Circle receive 500+ 21% of Youth JSA in 120 activities Aged people obtained work have people listening to 709 Settlement Grants Support the Hospitality Industry 94.7 The Pulse Program (SGP) clients 250+ via online live streaming Services participate in spectators Bike Safe 6,000 Up to Geelong After Dark 109 clients Program artists & participants obtaining their Probationary Licence 100 through the Driver Education program young 300 active enrolments in 1060 people Traineeships with discovered cooking at Approx. 436 247 in Children’s Services & students enrolments for Language and Literacy SchoolHoliday 160 students 129 in Food Processing Cooking Settlement & Community enrolled in Youth of Youth JSA clients Programs assisted by Education programs 54% Workshops with gaining their obtained Apprenticeships/ 231volunteers 8 full VCAL Traineeships in Construction/Trades 48 people Pako Festa 8,000 entertainers 4500 casework hours in Sewing Program + spectators delivered between five @ Diversitat’s Hub Financial Counsellors Aged Support 100,000 of HSS first languages spoken within 23 countries of birth Largest numbersAfghanistan & Burma 30 through the clients come from 236 clients Humanitarian Settlement Services 400+ students 130+ (HSS) Program 36 gained Community and Health dedicated volunteers 78+ You Turn Course Qualifications, and at 94.7 The Pulse students locally produced & presented 200+ gained Certificate radio programs including 18 Young of Attainment 12,159 meals served at ethnic languages, weekly at Parents Wholefoods 94.7 The Pulse. 8 Cafe Program clients obtained students 28% of CALD JSA work in Cleaning/Asset Maintenance
+ Youth Futures 40 from CALD participants & refugee backgrounds students up to 200 in Arts Short Courses 4
CEO’s Report Much like a family, Diversitat’s and Council members with a special thanks to the fundamental role is to empower growing number of wonderful, kind and generous individuals and communities to volunteers without whose help all this could not reach their full potential. With be realised. the help of our hard working One of this years new initiatives was to look at the and committed team Diversitat disability services within the CALD community. aims to achieve the best We have undertaken significant research and possible outcomes for our clients against an ever commenced working with refugee and migrant evolving and changing environment and 2014 has clients with disabilities who, without our support, been no different. would have no access to services. As many of our supporters would know this year Likewise we continue to innovate and drive program has been one of much change and new challenges development across our various program areas, for the community sector in general. As such, the such as in Arts and Events where we directed the community sector according to various surveys inaugural After Dark program in the City, considered and reports in 2014, has experienced high levels of to be one of the best arts events held in the central uncertainty and pessimism about funding and the Geelong area. future. What I am really proud of is Diversitat’s ability Pulse television is another example of new initiatives to tackle these issues, look for the opportunities and launched by us through the dedication of our staff adapt to the changing trends to ensure the long and volunteers with the support of our sponsors. term success of our communities and individuals. Sitting alongside this innovation is the ongoing In response to these challenges we have made day to day case management and community significant changes to our operations, developed development work done across the many new programs and we are very confident about communities of Geelong which we assist, ranging our future endeavours. from the needs of our recently arrived refugees and Like many not for profit RTO’s and TAFE’s throughout asylum seekers to the complex needs of our older the state we have struggled under the weight of the population. State Government cuts whilst balancing increased Our future growth into the Barwon South West demand. Likewise, Federally, there has been a great region is underway and we have a number of funded deal of uncertainty around departmental program positions in Colac and Warrnambool. funding with a number of programs cut affecting our service delivery methods and practices. What is most pleasing about our services and the development of our organisation is that we remain This year’s annual report is about telling these true to our key mission and goals. I would like to say stories, highlighting the achievements of clients a big thank you to all of our Diversitat family. and staff within our programs and services, as well as showcasing some of our new enterprises and Thanks to all those who have donated to our various initiatives that have taken place during the year. fund raising activities and thanks to our sponsors We also wanted to map the changing trends and and supporters across a range of philanthropic demands within our community and individual organisations and government departments, that clients in regard to training, employment, we may continue to ensure dignity, respect and participation, events and activities. acceptance of all individuals in our society. All of this could not be achieved without the Michael Martinez dedication, enthusiasm and commitment of our CEO Diversitat fantastic staff, President Linda Petkovic, Executive Annual Report 2013 - 2014 5
Geelong Cats Footballers teach Aussie Rules to our community kids at The Hub 6
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Strategic Vision To empower individuals and communities to reach their full potential 2012 - 2015
Voice, Connections Service Delivery Staff and Organisational and Partnerships and Quality Goals: Volunteer Goals: Development and Goals: Sustainability Goals: 1. Integrate and grow 1. Attract and retain 1. Continue Diversitat’s 1. Work with Diversitat’s programs appropriately skilled leadership role (at the other community and services to improve staff and volunteers who local, state, national and organisations, long-term outcomes for share the vision and international level) in government clients. values empowering, advocating departments of Diversitat. for, and responding to 2. Ensure programs and and community the needs of people services are relevant, 2. Continuously invest entrepreneurs in from multicultural empathetic, viable and in the development advocating for improved and disadvantaged meet the needs of clients of staff and sector resourcing. backgrounds. and communities. volunteers. 2. Optimise the sustainable use and 2. Lead and develop 3. Strengthen the 3. Promote a culture development of strategic partnerships management of service whereby staff are buildings and facilities. and representation at all quality, focussing on accountable for their levels of community and monitoring, change responsibilities and 3. Identify, develop and government. management, uphold the vision, implement business continuous mission and values of strategies to provide 3. Strengthen improvement and Diversitat. greater efficiency, connections with outcomes. effectiveness and multicultural and 4. Recognise and support ecological sustainability. disadvantaged the efforts of volunteers communities, support and staff, and optimise 4. Continuously improve their activities and their involvement in the governance facilitate, connections the diversity of framework and practice between communities. programs and services. of the Executive and Management. 4. Grow corporate and 5. Focus on financial business connections sustainability for the whilst maintaining the short and long term commitment to our including increasing vision, mission & values. independent income 5. Pursue opportunities streams. to promote Diversitat’s 6. Develop an services and increase organisational its advocacy role and culture that values positive influence locally, communications and regionally and beyond. collaboration. Annual Report 2013 - 2014 7
Executive Committee President Dr. Linda Sydor Petkovic Assistant Treasurer Ms. Sophia Shen Vice-President Mr. Esad Zorlak Ordinary Member Mr. James Matueny Secretary Mr. Zoran Dimovski Ordinary Member Mr. Rumen Ginev Treasurer Mr. Wally Scharf Ordinary Member Mr. Hadi Miri Assistant Secretary Mrs. Fely Spikers Ordinary Member Dr. John Lamp Management Team Chief Executive Officer Michael Martinez Diversitat Settlement Tony Jenkins & Maureen O’Keeffe Financial Controller Brian McMahon & Community Support Diversitat Aged Support Lynne Shanahan 94.7 The Pulse Leo Renkin Diversitat Arts Luisa La Fornara Diversitat Wholefoods Luisa La Fornara Diversitat Employment Kirsten Hargreaves Diversitat Youth Barry Hocking & Christie Ditcham Diversitat Training Judy Jamieson & Garry Gow Affiliated Ethnic Community Groups Afghan Fijian Irish Maltese Spanish Austrian Filipino Italian Maori Sri Lankan Bosnian French Karen Nepalese South Sudanese Bulgarian German Karenni Polish Thai Cameroon Greek Latvian Portuguese Turkish Chinese Hungarian Liberian Scottish Ukrainian Congolese Indian Lithuanian Serbian Venezuelan Croatian Indonesian Macedonian Sikh Wathaurong Dutch Iranian Malay Slovenian 94.7 The Pulse
Laughter and hugs at the International Womens Day celebrations at The Hub 8
Diversitat Arts & Events is a key program in strengthening art linkages in Geelong to ensure people from diverse communities are able to participate as arts makers and audiences. With the arrival of new CALD communities to our region, the Arts program has had a year of dynamic and inspiring projects. Initiatives continue to be developed to ensure cultural groups are supported and have the capacity to showcase their own cultural identity. BCC Betta & Betta Home Living Pako Festa - A Celebration of Pako festa Cultural Diversity On February 22, Pako Festa celebrated its 32nd Event with a full day of fantastic fun, music, dance and food. Once again, police estimated attendance numbers to be in excess of 100,000 people. The event organisers, Diversitat thank all the event multicultural community and acknowledge the staff, sponsors, and event contractors, hardworking community events social capital built by the event which gives us Volunteers, Pakington Street Traders, the Geelong direction to develop even further in the future. Community and all the people from far and wide On behalf of Diversitat and the Pako Festa Event Team who joined us in this extraordinary celebration of we look forward to seeing you all again next year! our cultural diversity. 2014 Event Sponsors BCC Computers, Betta Home Most of all, a million thanks to the following hard Living, Office of Multicultural Affairs and Citizenship working, passionate local cultural community (OMAC), City of Greater Geleong, Channel 7, Music groups that paraded down the street, cooked Workshop, Deakin University, Occasions Party Hire, delicious food and performed their hearts out! harmony day Energy Safe Victoria, Westpac, Geelong Advertiser, Afghan, Bosnian, Chinese, Croatian, Congolese, Codeacious, Telstra, Showtime Attractions, Barwon Dutch, Filipino, French, Greek, Hazara, Hungarian, Computer Solutions, Barwon Youth, Geelong Mini Indonesian, Iranian, Irish, Italian, Indian, Karen, Garage, McHarry’s Buslines, Geelong Regional Karenni, Liberian, Lithuanian, Macedonian, Malay, Library Corporation, Victoria Police, Pakington Maori, Nepalese, Polish, Scottish, Serbian, Slovenian, Strand, Generator Rentals Australia, Premiers Active Spanish, Sudanese, Ukrainian and Wathaurong April, Courthouse Arts, Evologic, Barwon Water, Communities together in harmony. Cotton On Foundation, Newgrove Benchtops, In these troubled times Pako Festa encourages Ian Trezise, Goodway Print Group and Pakington us to appreciaterefugee the weekgrowth and richness of our Street traders.
short courses
tell me a story
arte dalla Australia
musical morning Annual Report 2013 - 2014 9
Diversitat Arts – Short Courses aspect to continue to nurture. Over the summer months Diversitat Arts continues to grow and is fast establishing holding stalls at local markets, with the Pako Festa stall itself as a reputable arts short course provider in being a highlight, gives an opportunity to promote and Geelong, attracting participation from nearly 200 sell crafts produced from all groups and provides a point people. Popular classes include Life Drawing, Pottery, of connection between them and the public. Clay Sculpture, Felting and Basket Weaving. We also This year the introduction of crafts on consignment is provide After School Art Club and Pottery for children widening our contacts, providing an outlet for sales and young people. for crafts people and adding variety to our existing multicultural crafts for sale at Wholefoods. There is plenty of scope to build this further. Karen Weavers The ‘Pipi’ group continues to meet regularly at the Northern Hub and in partnership with Diversitat Aged Support. Most of the women who weave now have weaving equipment set up at their homes, which is more practical for them. We provide a meeting place and weaving cotton from Thailand, which they wind into balls when they meet. Finished woven items are delivered back for us to sell on their behalf. Connections with the wider community are also Students are predominately women and we have encouraged, through exhibiting at and visiting the wool successfully maintained a core group of students that museum scarf festival, displaying and selling their woven are now developing their own artistic styles of work. items and taking orders from the public for weaving. Some of this work can be viewed on our Diversitat Arts Beyond weaving the women also enjoy trying their Facebook page. hand at other crafts which we facilitate. They also really A highlights for this year has been the addition of Janne enjoyed participating in a clay totem project. Kearney to our team. Janne has an extensive resume of Whilst the women enjoy weaving their traditional bags, awards for her figurative and portrait works and is one scarves and tops, they have also designed new craft of Geelong’s favorite artists. products, in collaboration with the sewing group, with Women’s Craft Circle the fabric they have woven. The Saturday Craft Circle is now well established, with a core group of regular attendees, who bring their own craft projects along and enjoy sharing tips and ideas with each other. The monthly workshops are proving very popular, bringing new interests and new people along. We have engaged with over 100 women over the past 12 months. Maintaining cultural handicraft skills remains a central purpose and the group is always happy to encourage this in others. Building links between the Northern Hub Karen weavers, the sewing groups and Craft Circle is an 10
Sewing Program @ The HUB Nadia Mayfield, Trina Secen, Heather Robinson, Stitch brings together women from a range of Davood Hemedinejad, Heather Robertson, Gail cultural backgrounds, along with many dedicated Willett and the late Maisie Lindsay and Claire Grinter. volunteers. Each participant shares skills from their The Diversitat Sewing Program is funded through culture and develops new skills interacting with the Adult Community and Further Education (ACFE). Pako festa and learning from each other. The project not only teaches women to sew but develops their English Cultural Kitchens Australia skills. They have grown to be socially confident Program and feel connected in the Stitch environment. This Cultural Kitchens is a cooking and healthy eating programcommunity incorporates events a pre-vocational ACFE funded project that targets those from our refugee and course and an open class day for those women that emerging communities. It provides its participants are unable to access any training. with practical cooking skills, education around We are dedicated to developing a sustainable Australian healthy eating choices, sourcing of appropriate foods and budgeting. enterpriseharmony that day provides dignified work for women with a focus on developing culturally infused The 40+ participants have found the program to be products and clothing for sale. The program has a flexible introduction to some of the more popular an implicit aim of empowering, educating and Aussie foods, it is a student lead exploration around extending this group to move forward and create foods of interest, seasonal cooking and cooking for positiverefugee change week in their lives. The sewing program their children and families. attracted 48 participants, with 20 women making up Cultural Kitchens also contributes to the minimisation the core group for Wednesdays. of mental health issues that surface from being We would like to formerly thank our sewing facilitator isolated in a new community. Many new friendships Julie Giles and her wonderful volunteers for their and connections have stemmed from this group. short courses tireless work and efforts that make this program Those who participated had expressed a desire to such a success. take part in adapting traditional cultural recipes Thank you to the following for your important to life in Australia alongside learning how to cook popular Australian foods. A big thanks to the donationstell me during a story the year: Miranda Hughes, Brax Window Treatments, Heights Sewing Centre, Ineke Victorian Multicultural Commission for funding this Thornton, Sue Baker, Avril Lamont, Liz Sinkinson, important project. Cath Crooks, Anne Lambert, Spotlight, Kate Willet,
arte dalla Australia
musical morning
Graduation class of the Sewing Group Annual Report 2013 - 2014 11
Massive Hip Hop Choir at GPAC
Geelong After Dark The inaugural Geelong After Dark (GAD) event was a huge success with over 6,000 people visiting Central Geelong on Friday 9th May. There was a diversity of art activity including projections, art displays, interactive workshops, music and much more presented in over 30 locations between 6pm-10pm. Important relationships have been established with all venues involved and we look forward to developing these and new partnerships to ensure the event can flourish in the future. The programming allowed for some innovative concepts to be born from Classical Music in the toilet block to pop up Hoop Fusion in the Mall. Photo Courtesy of Brian Cohn performances at the Train Station. The 2014 event gives us inspiration to further develop projections specific to GAD and its locations with the ultimate aspiration that audience members will be exposed to discovering Geelong in a new light! The event ultimately attracted new audiences into the city centre as it showcased our vibrant cultural fabric and which in turn had a positive economic benefit for the City Centre. The City of Greater Geelong initiated GAD as a flagship event for M~M2014: Geelong’s 24hr Extreme Arts Walk. Diversitat partnered with CoGG as Creative Producers of GAD. The following supporters contributed to GAD: Deakin University, Geelong Performing Arts Centre, Geelong Gallery, Geelong Regional Library Corporation, Pop-Up Art Exhibit in Lt. Malop St National Wool Museum, Central Geelong, Artistic Merit, Barkly Arts Centre, Courthouse Arts, Back to Back Theatre, YWCA, Curious Works, Open 4, Art Is, Music Workshop, Beavs Bar, Pistol Petes, Black Sheep, Batman Investing, Sailors Rest, Market Square, Westfield Geelong and Waterfront Kitchen. Luisa La Fornara Arts & Events Manager
Facebook: DiversitatArts
Projections on Courthouse Arts facade 12
Our Aged Support at the Community Centre in Key Statistics No. Geelong West continues to give people from Geelong an opportunity to come together and join Countries of Birth of Service Recipients 30 in activities with other older people who are living Different First Languages of Recipients 23 at home and importantly interact with others who Number of clients per quarter receiving a speak the same language. 170+ people per week 400+ are supported through an activity group or through service from Aged Support our access and support program. More than 400 High needs clients reporting that they are 75% people per quarter receive 3 or more meals through happier since attending our group our meals program – it is a diverse group with 30 Clients reporting that they are doing 30% countries of birth and 23 different languages – not things they had never done before to mention dialects! Clients reporting their overal health had 33% We celebrated 20 cultural days, four “Tastes of improved since attending our group Diversity” lunches and talks from community Our annual ‘A Year to Remember’ event at the Filipino members about their food and migration club was another success bringing together the 14 experiences (Karen, Congolese, Italian and Afghan different activity groups and their family members communities), hosted a craft and memory event for all the staff and volunteers to celebrate the year Seniors Month: Collages of Pakington Street. Other gone. The evening included musical favourite Ben highlights included our CEO’s/Senior Management Costanzo, some dancing, a short movie giving an evening as part of HACC Diversity Project that not insight into the year gone, presentations, and of only provided authentic Spanish food and wine course drinks and yummy food prepared by the but also an intimate interview with a small group lovely ladies at the Australian-Filipino Friendship of Iranian asylum seekers, which participants Society. This ever popular event was started due to appreciated on a very meaningful level. the overwhelming support for the 2010 Lifestories We provided our clients with as many different presentation. Clients remarked that they had experiences as possible some of which were; a baby not been out in the evening for years, but really animal petting zoo, outings to the bush, the beach, enjoyed it, and families also appreciated the event Melbourne, a farm, berry picking, Footscray market, as it brought about a much better understanding dahlia farm, barbeques at Eastern Beach and even of what their loved ones do when they attend just a simple drive around Geelong is appreciated by our services. those who can no longer drive themselves.
Thumbs up from the Karen participants of our Men on a Mission group, with worker Hee Gay Annual Report 2013 - 2014 13
Regional HACC Diversity Planning and positive client outcomes through our access and support program in Geelong. Thanks to collaborative development we are setting examples of good practice in this relatively new strategy. To complement this important work in the HACC sector, the Bridging the Gap program, funded by DSS Aged Care Service Improvement and Health A Year to Remember 2013 Innovation Grants is able to bring together aged care providers and CALD older communities. The project Our yearly surveys showed great satisfaction with the also provides information regarding Aged Care to older support and services received with 75% of our high CALD communities and resources aged care providers. needs clients reporting feeling happier since attending, One of the highlights in the past year was the Lifestories 30% reporting that they are doing things that they training/booklets with Bellarine Community Health had never done before and 33% reporting that their (Ann Nicholl House) and Geelong Aged Care, along health had improved. Some of the favourite things to with the invaluable Bridging the Gap bimonthly get do included walking along Pakington Street, outings, togethers at either an aged care provider or an ethnic exercise programs, food, arts and crafts, and watching community group. movies. But by far the most enjoyable part of the program was talking to the other people who attend the group. 90% of the clients said that they always enjoy the bus outings, and we are very grateful to have our two small buses to be able to provide this option. This year we reverted to cooking all the meals ourselves from our own kitchen. The waft of fragrant food cooking is great for the appetites of clients, and adds to a homelike atmosphere at the centre. The menu is varied and we can cater to individual needs and requests more diligently, with client input into the types of meals they Jester Geoff with Ben, Betty and Pepe from would like. International Women’s Group, Geelong West The year wasn’t all fun for the staff however, with a Diversitat Aged Support is a small team of staff and Victorian HACC and Australian Government Community volunteers striving to provide the best possible Common Care Standards Assessment in February 2014 opportunities for older people to live at home as long requiring much preparation. The assessors remarked on as possible, and be well informed about their options very favourable feedback we received from clients and in any areas affecting their ability to do so. We keenly carers, and we received extremely positive comments implement the active service model that maximises from the consultants, in particular regarding our independence, provides choice and encourages people documentation and preparation for audit. Big thanks to to reach their full potential. Staff training is an important all of the team for the enormous effort involved. aspect for all involved achieving best practice and In May 2014 we received the results of our Department staff attended 33 different training courses/sessions/ of Health desktop audit which noted innovative social workshops during the year. We were also involved in supports for older people, outstanding support to delivering 10 different training sessions and forums. 14
Vince prepares our vegetable garden Looking Forward I can’t believe that in April this year I had my 10 year anniversary with Diversitat. During that time many changes to the organisation have happened with expediential growth, including the Pulse, Wholefoods and our social enterprises, re-emergence of employment programs, the Hub transformation of a disused paddock into a thriving community area with not just a state of the art building but a wonderful garden and a men’s and women’s shed, and Ryans Place also transformed to provide a trademark warehouse to workplace with flair for our training department. Serious chess at our Ukrainian group We have also seen people and clients come and go, which is really the hardest part of working in Aged Support as there are plenty of goodbyes. It is a privilege to work with my colleagues and team dedicated to the social justice principles and values that make going to work worthwhile. Lynne Shanahan Aged Support Manager
Elena and Rudy from the GADS group
Jozo gives the Mayor a word of advice
A Night to Remember 2013 Annual Report 2013 - 2014 15
Celebrating Ukrainian Independence Day 2014 16
Diversitat has been providing employment services Statistical reports for the Geelong region continue to the Geelong region for over 20 years. Into the sixth to show growth in the community services sector and final year of the Department of Employment in roles such as aged care, welfare and social Job Services Australia (JSA) program, Diversitat is services, and disability. These types of positions busy preparing a tender and getting ready for some continue to remain a small proportion of the overall major changes to Employment Services come 1st employment placement activity of our youth and July 2015. The Federal Government has carried out CALD job seekers. This can be attributed to a large a major overhaul of employment services and the proportion of Diversitat’s’ job seekers either with a program will be fundamentally different from the low level of English or are early school leavers who Labour Governments’ current Job Services Australia are reluctant to take up further training within job program. growth areas. Our internal training programs that Diversitat plans to maintain a service focus on focus on soft skills such as confidence, work ethic culturally and linguistically diverse (CALD) and and motivation have been continually developed to Youth (15-25 years) job seekers as well as servicing encourage job seekers to look further into the future, all eligible job seekers across the region. The tender reflect upon their own personal strengths, increase process will be highly competitive and performance their confidence and develop a good understanding over the last year will be crucial to the success of of where future job prospects will be. We aim to continuing employment services into the future. encourage more job seekers to take up training in 2013-14 saw the local labour market become a very these growth areas. tough environment for job seekers and JSA providers Food processing looking to provide employment opportunities to continues to remain their clients. a steady industry Employment Activity 2013-14 with many job Looking back on employment placement activity opportunities sourced for our job seekers during 2013-14 shows some locally and around stark differences between our youth and CALD Victoria. We have cohorts. A high level of unskilled labour, production found this to be a (includes food processing and general factory work), great source of gardening and cleaning work was taken up by our opportunity, CALD job seekers versus a high level of hospitality, particular to our CALD job seekers with low construction and related trades, warehouse and Food Processing Student sales taken up by our youth job seekers. levels of English. practising on ‘plastic’ chickens
CALD JSA Placements by Occupation Youth JSA Placements by Occupation Annual Report 2013 - 2014 17
CALD JSA Apprenticeship/Traineeship Youth JSA Apprenticeship/Traineeship Placements by Occupation 2013-2014 Placements by Occupation 2013-2014
Apprenticeships and Supervisor, Polly Musgrove, is incredibly passionate and has been the driving force since the garden’s inception Traineeships in getting it built up to the level it is at today. The Hope It is very pleasing to see that a large proportion of our Garden was initiated in 2005 with federal funding youth job seekers have taken up positions in another through Skills Victoria to create opportunities for CALD growth area, apprenticeships within construction and clients to enrol in Certificate 1 in Vocational Training related trades. Of all the apprenticeships commenced as a pathway to employment, under the umbrella of a during 2013-14, 54% were in this sector. This will simulated workplace. continue to be an industry and career option that we Many Diversitat clients, communities and programs promote to all job seekers. have benefited from the Hope Garden including the Apprenticeship and traineeship take up for our CALD Maori Association (TEARAHINA), the Wathaurong job seekers was comparatively low. Our focus will be Cooperative, the Karen/Karenni, Afghan, Congolese and to promote adult apprenticeship options to both job Sudanese communities, Youth Education and Green seekers and employers. Corps to name a few. Work for the Dole The Hope Garden provides something for anyone who Work for the Dole has been reintroduced as a priority by walks through the gate; whether it is an opportunity the Government for all job seekers aged 18 to 30 years to grow food, or come and pick something from the and unemployed for 12 months or more. Diversitat sharing communal area of the garden, or just walk Employment has collaborated with local community through and enjoy being outdoors and perhaps have a organisations such as Encompass and Gateway chat with someone/practise some English conversation; Community Assist Inc. as well as developing our own a safe area that has given a lot of displaced people a programs aimed at providing a wide range of Work for sense of ownership and empowerment. the Dole activities for our clients to participate in. The funding through the Work for the Dole program has A Diversitat Work for the Dole project currently up and ensured the Hope Garden will continue to growth and running is the Community Garden at the Northern thrive for some time to come. Community Hub, also known as the Hope Garden. 18
Geelong Labour Market The local labour market is growing tougher for unskilled workers with the unemployment rate increasing in the last year from 6.2% in July 2013 to 8.4% in July 2014, well above Victoria and nationally.
Unemployment Rate 2009-2014
Youth Unemployment Rate 2009-2014
Local youth unemployment remains a concern with a 3.8% rise from July 2013 (14.2%) to July 2014 (18%), again well above Victoria and nationally. Strategic job seeker training, development and career planning that focuses on local labour market growth will remain crucial to addressing the unemployment rate over the next five years. The team at Diversitat Employment Services is very passionate about they do and will continue to work closely with industry and local training providers to ensure our job seekers have the best opportunity to gain sustainable employment.
Kirsten Hargreaves Employment Services Manager Annual Report 2013 - 2014 19
Work for the Dole participants working hard in the Hope Garden at The Hub 20
Diversitat Training’s 2013 - 2014 financial year has celebrated her 10th year anniversary prior to her been an eventful year marked with many changes. departure from Diversitat in May 2013. One of the main highlights of the year was that It has been a hectic year of change at Diversitat the training department moved premises from the Training, where we have seen the: Centrepoint Arcade to our new home in Ryan Place • Successful completion of the Australian in September 2013. The official opening was a special Standards & Quality Assurance (ASQA) Audit event and was made even more memorable by the resulting in Diversitat Training being granted fact that it was opened by our Mayor, Cr Darryn registration for a further 5 years. Lyons; his first official opening as Mayor of Geelong. • Expansion of our Work Education program, with new programs at Clearwater and Skills Connection (Colac) • Creation of new partnerships with Training at: • Strategies for Excellence • Yooralla • Ferguson Plarre • Kossie Free Range Eggs • Skills Connection
Judy Jamieson, Mayor Darryn Lyons & Michael Martinez • A total of 839 Qualifications and 869 Certificate of Attainments were issued for the 2013/14 Garry Gow took over the leadership of the financial year giving us a total of 1702 Department from long-standing General Manager completions for the year. of Training & Education, Judy Jamieson, who
2013-2014 Financial Year - Qualification Completions Annual Report 2013 - 2014 21
Language and Literacy Language and Literacy Program Area had many courses running including Certificates in Spoken and Written The Language and Literacy Program Area had a English, Certificate I in Transition Education, Certificate busy year delivering various of courses to a variety of I in Work Education, Asylum Seeker English Programs students. There were many positive outcomes from the and the Volunteer Home Tutor Program. There were students in regards to increasing their knowledge and also pre-accredited English, gardening and computer skills. All the staff of the program area are very skilled, courses. qualified and have worked hard at getting the best result for each student. Certificates in Spoken and Written English courses had about 436 enrolments for the year – with about 230 Diversitat’s Language and Literacy Program area students at any one time incorporates a range of Federal and State G-overnment • Course in Preliminary Spoken and Written English: 152 funded foundation skills courses, and English language and literacy courses. There were accredited • Certificate I in Spoken and Written English: 157 and pre-accredited courses delivered using 3 main • Certificate II in Spoken and Written English: 103 funding sources – Adult Migrant English Program • Certificate III in Spoken and Written English: 24 (AMEP), Victorian Training Guarantee (VTG) and Adult Community and Further Education (ACFE). The
The Baidar brothers (Waled, Ziad, Nader and Firas) arrived in Australia from Iraq with their mother and sister last year. Since then they have become active members of the Diversitat and wider Geelong communities. They have great enthusiasm and energy, and a willingness to be involved in many community activities. They help deliver food to refugees at Diversitat as part of the Second Bite program. They also work as community guides to Arabic-speaking and other new arrivals in Geelong, showing them how to use home appliances, use public transport, get to appointments, and many other things they need to know. The brothers also help out at Diversitat parties and other functions. They moved to Melbourne in May 2013 to be closer to family members but moved back to Geelong after a couple of months, realising how much they appreciated life in Geelong, their English classes here, and the friends they had here. Waled describes Diversitat as ‘amazing’, and said that Diversitat has good teachers and all the services new arrivals need. He said he also appreciates all the activities Diversitat organises, like picnics, sporting events and so on. The brothers have finished the AMEP hours and are still engaging in training as well as having part time jobs. Two of the brothers are continuing their English studies at Diversitat and one brother has gone on to a higher level of English at TAFE. The last brother has commenced training in a VET course at Diversitat - Certificate III in Aged Care. It has been great to see the brothers continue to learn and participate in the local community. They are looking forward to a good future in Australia, and are sure to do well, after making such a great start. 22
Other course enrolments within the Language and Literacy department • The Volunteer Tutor Program had over 130 home tutors and over 140 students • There were 12 students who participated in the SLPET program. • Certificate I in Transition Education attracted 20 students studying part time in our South SLPET class at Centrepoint Barwon Community Centre and Pulse locations The Volunteer Home Tutor program matches up • English programs were provided for 265 asylum volunteers from the local community who visit seekers in the Community Detention and CALD students weekly and spend about an hour Bridging Visa E programs. teaching them English at the student’s home or local • 78 students participating in our Cert I in Work library. The volunteers attended a 5 week program, Education via 3 courses running with workers training them to be able to effectively assist the from local Adult Disability Enterprisers (ADEs) students learning English and then were matched to at Clearwater Property Services and Skills students. A real highlight of this program was that Connection (Colac) Donya Ali Ahmadi, one of our volunteers who runs a • The pre-accredited ACFE English classes, weekly Afghan tutor group at Diversitat’s Northern gardening and computer classes had 76 Hub, won the Rotary’s Young Volunteer at the Rotary students participate Highton Kardinia held their Volunteer of the Year The AMEP program students accessed the Federal Awards Government funding were adult migrants and The Certificate I in Transition Education program refugees who had recently arrived. They are is to help upskill adults with special learning needs entitled to 510 free hours of English classes. Before which impact on their learning and has a focus on commencing the English classes some students enabling learners to find the most appropriate attended a 4 week settlement program which option for them in the community after leaving equips them with skills and knowledge for their new school. We have received some great feedback from lives in Australia. Students who have children that the learners including; require childcare had their childcare funded as part of their AMEP hours.
“I attend the class in Transition Education run by Diversitat teaching organisation in 2013 and 2014 to improve my literacy, maths and computer and other basic skills like use of myki card for travel on trains, buses and trams. The course is held at Mt Pleasant Road Community Centre in Belmont.” By Bruce Annual Report 2013 - 2014 23
The Settlement Language Pathway to Education/ English language programs where students are able Training (SLPET) program is also funded by AMEP. to develop their employment and education pathways The SLPET program aim was to deliver a workplace alongside their English. We are also developing orientation program for low level AMEP students quality programs in Certificate I in Work Education and who are interested in employment in Australia. Certificate I in Transition Education which will deliver in The learners learnt about employability skills and Geelong and across regional Victoria. practices in Australian workplaces, generic workplace communication skills and targeted vocabulary for work. Accredited Training Program Diversitat’s CALD JSA visited the class to talk about (Courses) finding work, resumes and cover letters. Within the AMEP Funding additional English programs were provided for asylum seekers in the Community Detention and Bridging Visa E programs. These were non-accredited courses which were designed to provide clients with regular routine and some structure during the week; constructive, purposeful activity and the opportunity to learn English whilst they await determination of their visa status. They also provide an Diversitat Staff at the Geelong Jobs Fair opportunity to socialise with others and learn new skills. The Certificate I in Work Education program is a course This year has seen Diversitat Training Accredited designed for a range of learners with a disability. The Courses continue to provide quality training programs course is designed to provide a focus on orientation in challenging times. As we respond to the Federal to work options and a pathway to further specific Government’s new initiatives and directions focussing vocational education and training. It provides the on upskilling its current and future workforce; the opportunity to students to improve their employability accredited courses department has had to relook at and work readiness in a supported environment. its course offerings; building on our strengths and rationalising our course delivery in some areas. Funding from the Adult Community and Further Education (ACFE) program enables CALD learners to The Victorian State Government continue to support be able to participate in some pre accredited courses our programs via the Victorian Training Guarantee including English classes, gardening and computers. Funding and allows us to provide training opportunities These courses enable students to learn skills in an area for learners in many industries from Certificate I to that interested them whilst developing their English Advanced Diploma levels. Language and Literacy. This program helped maintain The ever-changing training landscape has had a the community garden. It has also enabled students significant impact on our enrolments and courses to improve their computer skills which will assist this year. Our breakdown of course participation per them in their everyday lives and in further studies and industry is detailed in the chart on the next page. employment. One of our main goals in Accredited Training is to The Language and Literacy Program Area had a very provide the quality of training that will support our busy year with many quality programs being delivered learners to find employment and the following chart and we are looking to continue this in the future. Focus details our performance in this area. for the future will be to continue delivering quality 24
Industry Areas x Client Enrolment, 2013-2014 Financial Year - Commencing
% of Qualified Learners Now in Employment
As you can see from the chart above our training is social media. Our website continues to be a fruitful significantly assisting our learners find employment source of enquiries for courses. Student surveys have in various industries and we will be working on indicated that our course guide still remains our partnering further with industry to increase the number one source in generating course enquiries employment opportunities of our learners. It is followed by word of mouth. worth noting the challenges in the Geelong region Once again our trainers have responded positively in an employment sense and these results are a and with an enviable work ethic in supporting the fantastic reflection of the quality of training that many activities required of them this year. The Diversitat delivers. following new courses were developed and placed Our marketing of accredited programs and short on scope; Certificate IV in Youth Work, Certificate courses has been effective in both its traditional IV in Education Support, Certificate III in Early forms and also through its growth in the use of Childhood Education and Care. Annual Report 2013 - 2014 25
Other areas of improvement were created in providing Industry Traineeships Programs greater flexibility in program delivery, improved It also has been a year of change within the Industry administration processes were implemented and their Traineeship Program team with Anne Kehler being respective team leaders continued to provide feedback appointed to lead the team. Both the industry and and support. national programs have been active in gaining new In a year where three external audits have been clients and retaining repeat business from our much conducted which created significant interruption to valued existing employers. Over the year we have normal work schedules our administration officers have seen business sustained by our versatility in the types continued to provide the support to their respective of qualifications we have on our scope. We have seen trainers, students, and management teams in a timely, some significant results in the department and these professional and effective manner. include Our business development team expanded this year • Total active traineeship enrolments: 1060 to include an additional staff member, Amber Barrow, • Actual commencements: 444 to try and increase our numbers in the food and • Actual completions: 391 agricultural industries. Much work has been done in this area and we have gained the attention of an innovative We have had a 71.56% increase in traineeships from last expanding company, Kossie Free Range Eggs, to financial year to this financial year. become their sole training provider. Work has also been Children’s Services and Food Processing were our two done in gaining a larger percentage of market share in top qualifications that had the highest number of active the school based traineeship sector via our partnerships enrolments 247 and 129 respectively. with group training organisations throughout the As per the chart, on the next page, we have a huge region. Our team are now marketing a broader range of presence in the Children’s services area, with our qualifications and we are working closely with various Trainees being employed in 38 Child care facilities organisations that are interested in providing a variety across the region. We also have worked very closely of qualifications to the school communities in Geelong with the Primary School Network to get parents back in and the wider region. to training or work in our Education Support program.
“Hi there. My name is Anna and I have If anyone was looking at been an early childhood trainer here at enrolling in the early childhood Diversitat for the past 4 years, and I love it. education and care course the advice I would There are many things that I love about the role give them would be to do it for the love of children, as a trainer, but the main thing would have to be not for the money. Children are the most precious teaching leaners about the importance of being gift that life can give others, and the fact that you the best educator they can be for children in the want to care, educate and nurture these gifts is an workplace. When I’m in the class room it makes me honour.” smile, passing on my life experiences, and sharing By Anna Clothier my knowledge of 15 years in the industry with others makes the job joyous. 26
Traineeship Commencements
Traineeship Commencements Per Qualifications
Traineeships is also a growing area with Community We also continued business with our established Services and youth work having a huge growth employers such as Turi Foods and the Multicultural this year with 31 sign ups to date. Also through the Aged Care Centre. We continue to get fantastic traineeship area we have been able to assist many of feedback from our partners. our trainees onto further study and create a career Next financial year will yet be another exciting path for them into many differing areas. chapter for traineeships as we refine and consolidate Some noteworthy names in business have recently qualifications that are financially viable and aligned themselves to Diversitat. Yooralla and strategically align ourselves with employers that Ferguson Plarre have joined us to help educate their value the quality training that Diversitat provides. staff and there has been discussions to suggest that there is a bright future ahead for all involved. Annual Report 2013 - 2014 27
Looking Forward The challenge for the training department moving forward will be to maintain a sustainable business model that reduces its reliance on government funding. We are very excited about the opportunities and challenges that the ever evolving market place will provide. I am confident that our ability to adapt to change, married with our experience of the sector, will allow us to create innovative programs to attract learners to our business. Since joining Diversitat training I have been very impressed by the dedication and passion of the team in achieving their goal of delivering quality training to all of our learners. This passion coupled with a sustainable business model will ensure we continue to be the region’s premiere community based Registered Training Organisation.
Garry Gow Training and Education Manager
Website: www.diversitat.org.au/training Facebook: Diversitat.Training
“Diversitat Training worked with us to design a unique training package specific to our needs. They have now implemented this package to over 1000 of our staff. The way the training is structured is for minimal impact on production but for maximum benefit by empowering those people (being trained) and giving them the information and the knowledge to produce a quality product with consistency. Not only do they do their job better, but they also gain an understanding of the whole business and feel more a part of the business. Our staff turn-over has reduced. It’s a win-win situation.” Leanne McPherson Turi Foods 28
I commence this report by acknowledging the work coming from CALD backgrounds, being new arrivals of my predecessor Tony Jenkins who held this role or skilled migrants themselves and it is expected for more than seven years. I was delighted to be that this trend will continue into 2015, with new appointed to the position of manager in April this arrivals seeking volunteer opportunities to provide year. I have inherited a marvellous team of dedicated pathways to employment and a means of social staff and volunteers who work tirelessly to achieve connectedness. good outcomes for our clients. This year also saw the commencement of a new homework club at Northern Bay College, Wexford Disability Services Campus, which is providing support for newly arrived Approximately one in four people with disability students in the areas of literacy and numeracy. This and one in four carers in Australia are from a CALD homework club has seen Diversitat partner with (Culturally and Linguistically Diverse) background. Sacred Heart, Clonard and St Joseph’s Colleges who However, CALD people with disability are under- send volunteer students along to tutor in numeracy, represented in the disability system. whilst Diversitat volunteers coordinate the program Over the past year Diversitat invested in a new and provide support in the area of literacy. position within the Community Development team to respond to the access and equity issues that CALD people with disability face when engaging with the disability system. Diversitat has been advocating to, and working with, the NDIA, disability service providers and CALD peak bodies to address the specific needs of CALD people with a disability. We were successful in attaining funding from the Helen McPherson Trust to continue this advocacy work and link eligible The North Geelong Homework Club clients with NDIA services. In March, training was provided to nine new Diversitat also became a registered provider for driving mentors who have since this time been a range of services, including Case Management, volunteering with the Driving Practice Program. Interpreting and Translating and social support The North Geelong Homework Club has seen the activities. At the time of writing, three clients commencement of a new program coordinator, have chosen Diversitat as their provider for these Gail Cook and has seen the commencement of a activities, with additional clients anticipated over number of highly skilled volunteers who have been the next financial year. able to support the students as they commence their VCE studies. Volunteering Our volunteers continue to play a vital role in the Driving program The Skills to Empower Driving School continues range of programs we provide. Currently we have to educate learner drivers and those with an 231 volunteers within our program. This financial International licence from the new and emerging year there has been a strong interest from the communities in the Geelong region. Participants Geelong community with 132 new volunteers learn about their legal responsibilities when using joining our program. the road, the role of Police, safe driving and road Not only has there been keen interest from locals rules, buying a car, car maintenance, child restraints, but there has been a real trend of volunteers insurance and where to go for further assistance. Annual Report 2013 - 2014 29
Skills to Empower Driving School No. years with 21 children from Congolese, Karenni and Afghani backgrounds attending. Water activities, a Trained volunteer driving instructors 10 visit to the Point Lonsdale lighthouse, the Queenscliff Lessons run by volunteers 25 Marine Discovery Centre and the local carnival ensured Safe Driving Program Graduates 90 a memorable experience. Hours of class room education 1350 In April a group of 22 young women from the Afghan Kilometres of driving lessons 52,000 community had an action packed weekend canoeing, Licenses obtained through the driving school 84 bike riding, surfing and netball. An invitation to visit Licenses obtained through use of private 25 the Queenscliff Marine Discovery Centre was the vehicles (lessons with Skills to Empower perfect end to a fun filled weekend. The generosity and Driving School) warmth of the local people in Queenscliff, welcoming This program aims to ensure new arrivals with a learners the young women to the town and homes was part of permit have a real understanding of Australian road laws an experience that we hope will contribute to building and how to be safe on Victorian roads before driving. lasting friendships and cultural understanding. Increased participation by women in this program We thank the Licola and Cottage by the Sea staff and has contributed to enhanced independence and self- volunteers who helped make the camps happen. In esteem amongst women from a refugee background. particular, Brian Edward, John Claringbold, Carter Developing driving skills contributes to increasing Harris Smith, Hannah Bouchier, Mary Pearson, Angelina employment and educational opportunities and is Russell, Jamie Lee Lacy and Annie Peters, Queenscliff particularly pertinent in the context of Geelong where Uniting Church, Queenscliff Men’s Shed, netball club and public transport is limited. community members offering support and friendship. School Holiday and Recreation Program The Community Development Team has been busy with school holiday and recreational activities to engage children and families in what Geelong and the Barwon region has to offer. The Lions Club of Geelong Corio Bay this year celebrated the success of 10 years of fundraising and the sponsorship of the 500th child from the local community to attend the Lions Village Licola summer recreation camps. Diversitat was pleased once again A Netball game with Queenscliff Football Netball Club to send 17 children from Afghani, Congolese, Karenni, Iraqi and Sudanese backgrounds to the Lion’s Village Wilderness Camp in Licola. These camps give children the opportunity to participate in challenging activities, work in teams and importantly delight in canoeing, swimming, high and low rope courses, rock climbing, flying foxes and Frisbee golf. A further camp at Cottage by the Sea in Queenscliff was held during January’s longest heat wave in 100
Visiting the Queenscliff Marine Discovery Centre 30
Mental Health Program men and women (aged 15-22) from CALD and refugee backgrounds from the Geelong region Within the Multicultural Mental Health & Wellbeing participated across two, six month programs. The Program a small but significant partnership project programs consisted of weekly workshops at the with Barwon Health continues to contribute Hub, a leadership camp, a mentoring program, significantly to the mental wellbeing of some of higher education and local industry tours and some the most vulnerable families. The Mental Health big days out including canoeing at Queenscliff, Carers respite program contributes funds to support horse riding at Aireys Inlet and a multi faith bus tour. opportunities for families who have a family The programs both culminated with a graduation member with a mental health issue to access a range ceremony where participants, families and program of experiences that promote mental wellbeing. A partners celebrated the young people’s commitment range of activities offer carers and family members, and achievements. space and time for relaxation and can introduce new networks and alternative levels of community Partnerships were key to the success of the program support. Five families accessed weekend breaks with workshops facilitated by MASSIVE Hip Hop to the coast; 6 individuals participated in sports choir, promoting cultural harmony and tools to and fitness clubs and 2 carers and their children combat racial discrimination. These workshops built participated in a music camp. toward a performance at Diversitat’s Geelong After Dark event, Stand Up Brothers and Sisters where they Many of the new arrival families struggle with pre- brought the house (GPAC) down with their soaring arrival experiences that can manifest in a range of voices, positive messages and infectious energy. It mental health problems. High prevalence issues was evident on the night how much the participant’s such as depression and anxiety plus post-traumatic confidence had grown with the program. stress disorder means that for some settlement is especially challenging. To have access to respite Mentors from across the region were engaged and including physical and emotional support from provided support to participants regarding future community members means for some a step in education and employment, cultural exchange and restoring resilience and a sense of control. understanding and building connections in the wider community. Youth Futures The Youth Futures project engaged with a broad Youth Futures was a 15 month Youth Leadership cross-section of the community including local and Participation Project, funded by the Office of employers, local schools, TAFEs and Universities, Multicultural Affairs and Citizenship (OMAC) that CFA, faith leaders, local council, Barkly Arts/ Western ran throughout the year. Over this time, 40 young
Youth Futures Activities The Massive Hip Hop Choir at GPAC Annual Report 2013 - 2014 31
Region Community Health, MASSIVE Hip Hop Choir, Refugee Action Program Artistic Merit, Royal Life Saving Association Victoria The Refugee Action Program funded by Office as group mentors, guest facilitators and peer leader Multicultural Affairs & Citizenship aims to build the presenters. capacity of new arrivals communities by funding Bike Safe initiatives identified by the communities. This year we welcomed the Queenscliff Men’s shed as Gaining Australian Citizenship has been rated in the top a new supporter to the program. They have been a three most important priorities for the communities great help in making bikes safe and road worthy. Over along with driving and employment. During 250 newly arrived refugees and Asylum seekers have consultations every community identified assistance completed the Bike Safe program. Safety equipment with practice for the citizenship test. In response a and second hand bikes have been distributed to those course was developed by two bilingual workers who most in need. had recently completed a Certificate IV in Training, and Multicultural Gambler’s Help Assessment. Between February and June 2014, 110 community members from the Congolese, Afghan, This year we launched SIGP (Sports Instead of Gambling Karen and Karenni communities completed the course. Project). The key message being that sport is a healthy alternative to gambling. Players of 7 different nationalities, mainly from refugee background, promote this message via their soccer jerseys that are on display in the local league each week. This ‘Diversity Team’ has brought health and wellbeing benefits within the families, the broader community and every other person related to this initiative including club members and supporters. Various partners to this initiative include Bethany (funders) Victoria Responsible Gambling Foundation, Deakin Asylum Seeker Program (ASP) University, Corio Bay Cricket and Sports Club and local The Department of Immigration and Border protection agency representatives. (DIBP) has continued to fund the Asylum Seeker Programs (ASP) throughout the 2013/2014 financial Responsible Gambling resources continue to be year. The ASP incorporates The Community Assistance distributed via culturally sensitive platforms, e.g. Pako Scheme (CAS), Asylum Seeker Assistance Scheme Festa, Blokes Day Out, Refugee Week and Responsible (ASAS), and Community Detention Program (CD). The Gambling Awareness Week (RGAW). programs allow families and individuals, classified as Irregular Maritime Arrivals (IMA) to exit from mainland detention into the community while their visa status is being resolved. Diversitat’s ASP intake of clients fluctuated throughout the financial year. Large numbers of CAS clients were placed in Geelong from April to August, 2013, approximately 50 per week. Support from ASP included individual case management for the first 32
six weeks, sourcing long term accommodation, and Social Enterprises material aid to assist clients with the purchase of Born out of the need to maintain properties household packages. Over these four months the utilised under the Asylum Seeker Program, The work was demanding and highly emotional but Diversitat Gardening and Cleaning enterprises were staff demonstrate commitment and resilience and established in November. The enterprises provide maintained their professionalism at all times. The property care services to private and commercial need for additional support for asylum seekers was clients whilst providing employment opportunities identified during this busy period. Diversitat set up to people of a disadvantaged background. its own Clothing Relief Centre, and Emergency Food Relief Centre. These Centres continued to provide In April we took over the cleaning of all Diversitat much need support to asylum seekers. sites which enabled us to have two cleaning teams, employing seven people. A further three people are During and after the federal election in September employed as members of the gardening crew. Local 2013, sweeping changes to asylum seeker policy advertising has seen the workload steadily increase significantly impacted on the numbers of asylum and has generated a lot of interest from the wider seekers released into the community, and hence community. dramatically impacted on our ASP area. Fortunately, many asylum seekers had decided to stay in Geelong during their six week period in CAS which help to build the ASAS population. Additionally, CD numbers have remained constant. It has been more than 15 months since the program started and the visa application outcomes vary. Some have become permanent residents, some have decided to leave Australia, and the rest are still awaiting for a resolution to their immigration status. Despite the uncertainty, many clients have established strong connections to the Geelong community. The generous community support for asylum seekers in the region has been amazing. Humanitarian Settlement The ASP has focused a lot of energy into Services (HSS) increasing the participation of asylum seekers in The HSS program provides support for refugees the community. Some asylum seekers do regular during their first six months after arrival. This year volunteering, others have joined community groups we assisted 92 cases (236 individuals). Most arrivals such as community kitchens, playgroups, sports came from Afghanistan (66 cases) with the next clubs, and church organisations. We are grateful to largest group being Burma (13 cases). Other clients members of the Geelong community who support came from Burundi, Iraq, Iran and Liberia. Community Detention clients and have regular visits This year 8 cases (25 individuals) chose to come to and outings with them. Rotary Club Highton funds Geelong after initially settling in another state and free English classes for clients, and Geelong College 5 cases (11 individuals) from other contract regions offers female clients free swimming sessions. These in Victoria. Conversely 13 cases (all individuals) left initiatives help clients feel supported and feel safe in Geelong to settle in other locations. their new communities. Annual Report 2013 - 2014 33
Who did we support? As of the end of the 2013/14 financial year there were 1618 eligible SGP clients living within the Barwon region, inclusive of Colac. Over the year we have delivered services both in Geelong and in the new Diversitat office in Colac. We have registered 307 new clients in HSS Orientation Program Casework at these locations over the year, 26 in Colac The HSS Orientation program consists of 20 group and 281 in Geelong. This is a significant increase on the sessions delivered over four weeks. The session topics are 187 new client registrations from last financial year. settlement related such as accessing services and using The Casework team assisted a total of 709 clients in interpreters, transport and pedestrian safety, money the 2013/14 financial year. There were a total of 2350 management, emergency services and personal safety, contacts made with these clients. Of these clients, 39% housing, employment, health, education and Australian accessed casework services more than 3 times over the law. The sessions are facilitated by a settlement course of the year. information officer and AMEP English teacher as well as other internal and external (Centrelink, Victoria Police, The primary issues addressed were assistance with Barwon Health, Barwon Community Legal Service documents (21%), skills for living in Australia (18%), and Glastonbury) service providers. Participants are accommodation and tenancy issues (12%), mental engaged in a combination of class based learning and health (6%) and health (5%), amongst a range of other excursions to Corio Fire station, Geelong Law Courts, issues. Corio Library, Rental property, and bus tour of Geelong. Self-referral was the primary source of contact with the The program was showcased at the rural quarterly Casework service, with 84% of contacts being initiated meeting with the Department of Social Service in by the client themselves. Other points of referral were Mildura in October 2013 and more recently at a monthly from internal sources, such as HSS, and external sources, meeting with AMES in Melbourne in June 2014 as an such as other service providers. SGP Caseworkers example of best practice and which other settlement also provide extensive consultation to other service service providers are keen to emulate. providers and agencies within the region to support the Settlement Grants Program Casework The Casework component of the Settlement Grants Program provides support to an individual or family to access information and services relevant to their settlement needs. The service is available for individuals on refugee and humanitarian visas, family visas and the family of skilled migrant visa holders for up to five years after their arrival in Australia. The Casework service complements the settlement learnings from HSS and involvement in community development activities. Consistent with previous years, the demands of the program exceed the capacity to effectively respond with the level of funding available. Clients by Birthplace 34
capacity of these services to respond to the needs Refugee Minor Program of new arrival clients. We have strong working The Refugee Minor Program (RMP) is a case relationships with the Barwon Health Refugee management program that supports young people Health Nurses, Glastonbury Torture and Trauma under the age of 18 that have come to Australia counsellors, school wellbeing workers, local GP’s without their parents. The RMP supports these and family support agencies. young people and their registered carer’s until Complex Case Support they turn 18 years old. Diversitat partnered with Diversitat is a contractor on the Humanitarian Bethany Community Services (Geelong) and Child Settlement Panel as a provider of Complex Case and Family Services (Ballarat) for delivery of this Support (CCS). CCS is an intensive case management program in the region. As a partner, Diversitat’s role program designed to support clients with multiple is to provide secondary consultation and training and complex needs. The service is provided on a support to the other agencies to support their case by case basis as agreed with the Department case management role with the young people. The of Social Services through a Case Management Plan. program commenced on the 1st July 2013. We have The aim is to provide information and support for provided support to14 clients this year. access to mainstream support agencies to ensure Refugee Minor Employment that the client’s settlement needs are addressed. Program Referrals to the program come from a range of The Refugee Minor Employment Program (RMEP) community service providers. is a program designed to transition young people Throughout the year, we had 12 active complex that have been clients of the RMP to independence. cases. This is the most cases that we have had Links with employers assist young people to within a year at Diversitat. A number of potential develop skills for independence and a successful factors have contributed to the increase, including future in Geelong. Diversitat is subcontracted to the growth within the communities, the capacity provide this service through Youth Connect – the of other service providers to identify potential CCS service provider for this program in Melbourne. clients and the changes in migration policy that We had 5 new referrals for this program over the have relaxed the health and disability conditions for year, with case management supporting them to new arrivals. Clients of CCS have originated from identify goals for the future and facilitate links for Afghanistan, Burma/Myanmar and Sudan. employment opportunities. Fee for Service Migration Services The demand for fee for service migration services has increased this financial year. On average we received two enquiries per day that led to four initial consultations per week. 75% of our clients sought family visas (consisting of: 65% partner, 10% child/remaining relative/orphan relative, 5% parent visa); 15% employer sponsorship/ skilled/permanent residency visas (15%); and 10% Australian Citizenship. We have had a particularly CCS Client Country of Origin high success rate with our visa applications. Annual Report 2013 - 2014 35
Changes in legislation for 866 Protection Visa holders that led to people finding it difficult to manage their meant that many re-applied for their families to come circumstances. Rising costs of essential services and here under the non-humanitarian family stream visa rent also make a significant impact on low income category, only to be advised that as of 19/12/2013, all household’s budgets and present a major part of our partner visa applications lodged by 866 holders were casework activities. excluded from further processing until the sponsor People are assisted with resolving disputes and becomes an Australian Citizen. This was a major change difficulties with bills and debts. Emergency Relief assists in legislation that had an emotional impact on both greatly with making sure crisis situations for the people agents and their clients. we assist do not go without some of life’s essentials. Grazia continued to support European Aged pensions Looking ahead with pension related and similar matters. She assisted 2014 – 2015 looks to be as interesting a year, and 380 people in this financial year. we look forward to positive announcements under Financial Counselling Service Federal funding for further innovation across the 2013- 2014 has been a year of change for the Financial range of activities within the division. We have a new Counselling Programme. State Financial Counselling program recently funded called USAVE – (Utilities funding was secured for 3 years with a new formal Saving and Value Energy) which will give our clients a partnership with an integrated Triage and Duty better understanding of energy suppliers and the cost process with Colac Area Health. Submissions have also effective use of energy. been made to the Federal Government involving an The Barwon South West project will explore how we expansion to the program including an emphasis on can further support CALD communities in the region Financial Literacy. and we hope to strengthen and expand our community Over 4,500 hours of casework were delivered amongst enterprises and disability services whilst maintaining the 5 Financial Counsellors. 2,600 people were assisted our existing range of programs and services over the telephone and over 1,000 face to face Maureen O’Keeffe interviews. The most common issues related to debt Settlement and Community Support Services Manager management, including personal loans and credit cards and access to essential services such as gas and electricity. Most of these issues arose as a result of unemployment, poor health or changes to income
Polly and the Hope Garden participants shopping for new seedlings One of our successful Soccer teams 36
In the time following our 25th Anniversary Pulse. We have added programs of French, South celebrations in the second half of 2013, 94.7 The Sudanese and Afghan to the weekly schedule. Pulse has seen a rapid growth in radio broadcasting These join our current ethnic programs which include: students, university interns and work experience Karen, Maori, Persian, South African, Lithuanian, students. These joined with staff and volunteers Serbian, Chinese, Russian, Bosnian, Macedonian, to ensure our 78 radio programs in 18 different Filipino, Indonesian, Croatian and Irish. The Pulse still languages, and ½ hour of Pulse Geelong TV, goes to remains a top regional ethnic broadcaster in both air each week. Our Pulse Geelong TV completed its Victoria and Australia. third season, and has succeeded in raising the profile of both our TV and Radio, all while featuring the Staff and Volunteers The Pulse would not exist without the volunteers diversity of Geelong and its people. In conjunction who make up our program teams and it is their with the National Ethnic Multicultural Broadcasters dedication and passion for broadcasting that was Council (NEMBC) we also provided radio training reflected in the push to maintain funding for all throughout regional Victoria and the ACT Canberra. community radio stations after the commission of The Pulse’s multipurpose building, now houses many Audit report recommended cutting the funding different students from disability services through to to community radio early in the year. Alongside Art and English as a Second Language(ESL) classes. politicians from all parties, the loyal listening public We also house a food relief centre, migration services and subscribers, it was great to see support for and ABC’s Geelong regional office. Geelong’s own community radio station. This year provided an exhaustive list of outside One of our “youth” volunteers Bob Appleton (a broadcasting events in all community sectors. young 92 year old) was honoured by an interview Produced by the dedicated team of staff and with Martin King which featured on Channel 9’s volunteers at the Pulse we broadcasted: Pako Festa; A Current Affair program. View this via our website. weekly GDFL football; the Aireys Inlet Open Music Its is with great sadness that we remember our Festival; Queenscliff Music Festival; Motor City friend and presenter Craig Johnston, who passed Music Festival; Barwon Health “Blokes day out”; Amy away after a long battle with Parkinsons. Craig was Gillet Grand Fondo Bike Ride; Otway Mountain Bike an inspiration with a great life story, he was a delight Odyssey; Sustainable Living Festival; Sea Shepherd to be around and his knowledge of music was Fundraiser; “Rock the Mole” Skin Cancer Fundraiser; unsurpassed. We miss him dearly. Light of Day Parkinson Fundraiser; GFL Grand Final and Deakin University Healthy Breakfast seminar. Last but not least I would like to thank all the hard working staff who have donated countless weekends Numerous school students, community groups and and late nights in providing Geelong with the widest organisations, alongside business people, politicians (local, state and federal) regularly visit the Pulse to range of shows found on community radio and TV. listen, learn, look and talk about what is going on in Pulse Board of Management Geelong and further afield. The Pulse is overseen by its Board of Management. Our website provides live streaming and is accessed It’s representatives include Station Volunteers, by people in over 120 countries. The website features Representatives from Geelong’s Multicultural video highlights of Pulse Television stories, podcasts, communities, and the Diversitat Executive. local news, social media, upcoming broadcasting Our members are: John Lamp, Bethany Keats, Thalual courses, and other general information. Our social Marwang, Fran Mahia, Ali Heydari, Lex Fletcher, media has developed strongly in response to an Sophia Shen, Esad Zorlak, Michael Martinez, Leo emerging online savvy audience, listening alongside Renkin and Liz Carr. Thankyou for all your hard work. traditional radio listeners and television viewers. Leo Renkin, An important achievement has been building on our Station Manager ethnic language programs broadcast on 94.7 The Website: www.947thepulse.com Twitter: 947thepulse Facebook: 947thepulse Youtube: 947thepulsetv Annual Report 2013 - 2014 37
Lisa chats with our Mayor Darryn Lyons Bethany escapes a medieval melee
Happy 25th LIVE Broadcasting at Pako Festa
Twitter: 947thepulse Youtube: 947thepulsetv Bob Appleton with Channel 9’s Martin King Jane interviews Hugo Armstrong about the Motor City Music Festival 38
Wholefoods operates as a “healthy alternative” to utilise these programs in order to learn new skills, café, shop and catering service. As the region’s access positive volunteer experiences, identify premier, community-based, bulk supplier training opportunities and develop potential of certified-organic fruit, vegetables and income streams for their own communities. groceries. Wholefoods offers a broad product Individuals from the following communities range to suit people with special dietary needs participated in this program: Sri Lankan, Iranian, and environmentally-friendly cleaning and Indian, Congolese, Spanish and Greek. domestic products. There are many volunteer opportunities at As a community enterprise, Wholefoods seeks to Wholefoods including: Clothing Relief Centre for nurture its links with the region’s many ethnically Asylum Seekers, Retailing, Customer Service, Cooking diverse communities by catering for, and actively and Barista skills. If you are looking for a rewarding encouraging their participation in the enterprise volunteer experience don’t hesitate to contact us! and by stocking a diverse range of organic and This year we have provided opportunities for over conventional products. 50 volunteers to participate in the many aspects of Over the past twelve months Wholefoods has the business. continued to grow in reputation across all areas of the enterprise including catering, offering a diverse Community Engagement vegetarian menu and monthly Cultural Cuisine Program workshops. In the past twelve months 12,159 meals The community engagement project @ Wholefoods have been served. A new initiative is our School is supported by TAC and offers opportunities open to Holiday cooking program which has been successful all asylum seekers who are in community detention with over 100 young people learning new cooking and CAS/ASAS programs who are interested skills over the past year. in volunteering in the community. Through Cultural Cuisine Cooking volunteering asylum seekers have the opportunity to learn and develop new skills, practice conversational Workshops English, develop community connections and have Our Cultural Cuisine Cooking Workshops allow a distraction from their current adverse situation. participants to learn the art of cooking from local Wholefoods is quickly developing as an important representatives from our diverse community, then space for this client group and we are hoping to sit down and enjoy the meal they have prepared expand the volunteer opportunities to include together. This program complements existing formal training, cooking, retail skills, cultural specific activities associated with Wholefoods while at the catering, sewing programs and craft groups. same time encouraging our local Culturally and Linguistically Diverse (CALD) affiliated communities
Photos courtesy of Jolanta Czerminska Annual Report 2013 - 2014 39
Clothing Relief Centre (CRC) The Clothing Relief Centre officially opened on August 27 2013 and to date we have had over 500 people through the space. It is open to clients and those who want to donate on Tuesdays 10.00 am to 3.00 pm and is located at Geelong Wholefoods. We have been overwhelmed with generous donations of clothes and crockery from both Diversitat staff and the broader Geelong community. Thanks to Natalie Vervest for her commitment and passion in maintaining this space and managing a committed group if volunteers. In addition we thank Christian College for their ongoing support through donations and student volunteering since the inception of the centre. Food of the World Festival Was successfully staged on Friday 6th December 2013 at Diversitat Wholefoods. The event showcases and celebrates a cultural cooking program that runs throughout the year and the festival is an opportunity to invite cultural representatives to meet all other reps and together cook up a storm; while the patrons have the opportunity to order a tasting plate to experience the diversity of foods found in the Geelong Region. This year through an important partnership with Arts About Us Roadshow we also had the opportunity to screen Curious Works – Meet and Eat Series which was exciting and most complementary to this existing event. This laneway event has been running for 6 years. The 2013 event did not disappoint showcasing the following cultures via their incredible food: Sudanese, Italian, Karen, Malay, Indian, Sri Lankan, Mauritian, Spanish, Greek and Croatian. In addition the event also showcased our Diversitat Arts Courses with a dynamic display or arts and craft. The laneway was set up with tables and chairs for dining and featured a large outdoor screen. Diversitat would like to thank all communities and organisations that support this important annual event on our calendar. This project was supported by City of Greater Geelong and Vic Health through the Arts About Us program Finally, a special thank you goes to the Wholefoods team managed by Christina La Fornara, for their dedication and shared vision in establishing Wholefoods as a thriving community enterprise. Most importantly thank you to all our committed volunteers! Call in and enjoy some of the best, nutritious and affordable food in Geelong and introduce yourself to the Wholefoods Team. Luisa La Fornara Wholefoods Manager
Facebook: geelongwholefoods 40
Our Youth Education programs have had a very busy Current Enrolments at June 2014 No. year with about 160 enrolments this year. SWEET 32 As in the past our students have significant barriers to succeeding with their education. Many have Xpress 38 mental health, drug and housing issues. All of the Young Parents Program 8 participants must have a history of non-completion Upskill Cert I Work Education 6 in mainstream education to be considered for a You Turn 34 position in one of our programs. We firmly believe that mainstream schooling is the best model for You Turn Upshift & Cert I Auto 8 most young people and do not seek to enrol anyone Art & Surf for life 10 that can succeed in mainstream education. Total at Time of Report 136 This past year the trainers, admin and wellbeing staff Our current funding situation is very tight and all the have worked hard to ensure no young person is left education staff do a great job offering interesting behind and there have been many success stories. and engaging classes with very little. We are most For some students success would be a completed appreciative of the community support we receive VCAL certificate, for others it may be the completion and use these resources very carefully. Government of an entire years schooling for the first time or the funding has been reduced the past couple of years confidence to re-commence mainstream education, so this assistance from the community is more training or employment. 8 students gained a full important than ever. VCAL in 2013. The student wellbeing support provided by Stephanie McLean and then Chadley SWEET, Xpress & Upskill Programs Peerman has been key to our students participating Coordinated by Christie Ditcham successfully. 83 Ryrie Street Geelong Diversitat Youth Education programs also offered work placement to 8 students studying community Both SWEET, Xpress and Upskill programs operate services qualifications. These students have been from the Old Post Office in Ryrie Street Geelong. very helpful to us assisting in classes and on Enrolments are steady at about 80 across these excursions. programs. As with most our education programs the students are enrolled in VCAL (Victorian Certificate I would also like to acknowledge the assistance of volunteers across our programs. In particular I would of Applied Learning). The only exception to this is like to thank Angela Sharp who has volunteered with the Upskill program that incorporates Units of Cert us since early 2012. She is loved by the students and I Work Education as a Literacy and Numeracy skill has assisted many to achieve good class results. She builder course. is not only generous with her time, she also donates breakfast to the Xpress program each week.
SWEET, Xpress and Upskill activities Annual Report 2013 - 2014 41
During the past year students have participated in Diversitat Young Parents Program, many community activities including organising a Fun Coordinated by Helen Foord Run fundraiser for Give Where You Live, volunteer work Open to young parents and expecting mothers aged at Geelong Animal Welfare and beautifying several 15 to 19 years this VCAL program has grown over the school buildings and laneways around Geelong. Giving past year. Currently 8 students are working toward their back to the community is a great way to build student certificate at our Belmont campus. Reading, writing self-esteem and the students really enjoy these hands and maths are incorporated into parenting and health on activities. The students have also attended several focussed classes. youth oriented performances at GPAC and participated in health and fitness activities. Parents are encouraged to bring their babies to some classes while other days parents can have a break and We also have a graduation where staff prepare a focus on learning. This formula has assisted several traditional Christmas dinner each year for the students. students to gain a VCAL pass, something that would be This has proven to be very popular with all participants. very difficult for them without this program. Students We have had some staff changes this year, Mike and have participated in fitness, first aid and cooking classes Steph Mclean have left the SWEET & Xpress programs this past year. and Aaron Hamill and Rychelle Carmody have started with us. Art & Surf for Life Programs Coordinated by Mike McLean, Narelle Jolley & David Copeland With funding changes this year positions are only available to youth that are not engaged with mainstream education. These 1 day per week programs are ideal to build confidence in young people and attract plenty of interest each term with 35 participants across both areas in the past year. The Art program was full, the Surf program is a little slow during the colder months but becomes very popular when the weather warms up. Both programs Day to day activites all while studying have an employability skills focus. Art students work on a portfolio they can take to art courses or prospective employers. The Surf program has Surf industry site visits and a focus on health and the environment.
Young Parents learning essential baby CPR skills 42
You Turn Program Coordinated by Kerren Lange The program started well with a full enrolment of 36 students, comprising of 4 classes. These classes rotate through the four trade areas on offer over the year. This year we have also had the opportunity to offer the construction trade along with the well- established auto trades of Mechanics, Spray Painting and Panel Beating. As with our other programs You Turn is only offered to those that cannot participate Graduating Class of 2013 in mainstream education and we have an agreement Our practical workshop requires ongoing with DHS to take a number of their clients each year. maintenance, organising and stock replacement. We have also started a new program this year, it This is costly even in a productive industry situation, is called Upshift. This has been designed as a one let alone a youth education program. We rely day a week taster experience for our youth justice heavily on the tremendous support received from clients, who find it difficult to reengage in learning our community partners. Bunnings has once again with large student numbers, it also acts as a privilege supplied us with equipment for our kitchen. Air program schools can offer to year 7 - 9 students Radiators are preparing to invest more heavily in who have poor attendance, giving them motivation their annual giving. Ford has generously supplied to stay engaged in learning. This is a nonaccredited us with all of the boots and overalls required for program offered each Monday, with a maximum of our Up Shift program. Valspar, the paint supplier, 12 students enrolled. As of semester 2 2014 You Turn has now become our material supplier with a large will be offered as a Cert I Work Education & Cert I proportion of stock being supplied at no cost. Automotive program. Barry Hocking Youth Education Manager
Brittany-Lynn’s Great Success at the Geelong Youth Awards - Impetus 2014 Brittany-Lynn Murray-Willson, a student of our Youth Education’s YouTurn Program, has been nominated for yet another award. Adding to her well established collection of awards, this time it’s the Impetus Youth Award in two categories: ~ Inspiration Award ~ Leadership Award Brittany was supported by her proud Dad, Edde, little brother Philip and YouTurn staff member Linda. Brittany-Lynn was presented with both certifcates by Geelong Mayor Darryn Lyons. Brittany said, “The whole evening was and will be a memorable one, enjoying the food and entertainment”. Congrats to Brittany-Lynn! Annual Report 2013 - 2014 43
Trainer Kerren chats with respected guests at the graduation ceremony 44 Annual Report 2013 - 2014 45
Income Statement for Year Ended 30 June 2014
GEELONG ETHNIC COMMUNITIES COUNCIL INC INCOME STATEMENT FOR YEAR ENDED 30 JUNE 2014
2014 2013 $ $ Revenue from ordinary activities 19,049,099 15,960,762
Employee benefits expense -9,659,579 -8,000,995 Depreciation -576,840 -552,800 Operating lease expense -380,228 -361,495 Seminars expense -43,285 -71,597 Borrowing Cost expense -171,975 -160,575 Other expenses from ordinary activities -7,919,849 -6,806,899
Operating surplus from ordinary activities 297,342 6,401
The above statement is not a complete set of financial reports. The complete reports, notes, and auditors statement are available from Diversitat, 153 Pakington Street Geelong West. 46
Thankyou Adult Centre of Further Education (ACFE) Cotton On Foundation Action on Disability within Ethnic Communities Colac Otway Shire (ADEC) Colac Otway Shire - Community Development Adult Multicultural Education Services (AMES) Colac Otway Shire - Family Services Development Aim Hire Colac Otway Shire - Older People and Ability Support Aireys Open Mic Music Festival Corio Bay Cricket and Sports Club Alzheimer’s Australia (Vic) Geelong Branch Corio Bay Rotary Club Arden Victoria Corio Waste Management Artistic Merit Cottage By The Sea - Queenscliff Barandeb Enterprises Coulture Rouche Barkley Arts Centre Courthouse Youth Arts Barwon Coast Cr Kylie Fisher, CoGG Barwon Community Legal Centre Cr Eddy Kontelj, CoGG Barwon Computer Solutions Cr Stretch Kontelj, CoGG Betta Electrical Dal Wild Architects Barwon Health Davidsons Accounting Barwon Health - Mental Health Carers Respite Dawn Wade Foundation Barwon Health – Refugee Health Nurse Deakin University Barwon Regional Aged Care Assessment Service Dept. of Education & Early Childhood Development Barwon Youth (DEECD) Batforce Dept. of Health (HACC) Bethany Dept. of Human Services Bike Safe Geelong Dept. of Human Services Youth Justice Boatcatch Dept of Immigration & Citizenship (DIAC) Boomaroo Nurseries Dept. of Justice – Barwon South West Boral Dept. of Planning & Community Development Borough of Queenscliffe - Aged Care & Disability Services Dept. of Regional Australia, Regional Development Breastscreen Victoria & Local Government Bunnings - North Geelong Dept of Social Services, Aged Care Carer Respite Barwon Eco Waste Services Centre Against Sexual Assault Energy Safe Victoria Centre for Culture Ethnicity and Health Ethnic Communities Council of Victoria Centrelink Exide Batteries Geelong CFA Geelong Eziclean Channel Seven Melbourne Ford Australia Channel 31 Geelong & Melbourne Foundation House Child FIRST Geelong Regional Alliance (G21) Christopher Szaday Geelong Adolescent Sexuality Project Codeacious Geelong Advertiser CoGG – Aged & Disability Services Geelong Community Foundation CoGG – Arts & Culture Unit Geelong English Language Centre CoGG – Geelong Major Events Geelong Hospital Social Work Department CoGG - Youth Development Unit, Local Schools Geelong Local Settlement Planning Committee Committee for Geelong Geelong Performing Arts Centre Annual Report 2013 - 2014 47
Geelong Regional Library Corp. Scanlon Foundation Geelong West Neighborhood House Serbian Fishing Association G-Force Recruitment Settlement Council of Australia (SCOA) Gippsland & Gippsland East Aboriginal Cooperative Sew and Stitch Give Where You Live Shell Australia Glastonbury Shine On Foundation Goodway Print Group Sidchrome Headspace Signific Signs Hepatitis Victoria Signs t’go Highton Rotary Skills Victoria Horizon House Sleepy Hollow Blues Club Ian Potter Foundation Southern Star Windows Illingworth David Accountants Stanley Jack Brockhoff Foundation Surf Life Saving Victoria Jigsaw SurfCoast Shire John Laney Constructions Surfcoast Shire – Aged & Family Services Karingal Sustainability Victoria Karingal - Create Youth Transport Accident Commission (TAC) Kerley’s Coastal Real Estate Telstra Koroit Health Services Tender Centre Leisure Networks The Fagg Foundation Lubrimax The Tile People Mackillop Family Services Timboon & District Health Serivces Mark Herd Time For Youth Matchworks Tuckers Funderal Services MC Herd Turbovac McHarrys Buslines Uniting Aged Care Kalkee Day Respite Multicultural Aged Care Services Uniting Church - Queenscliff and Highton Music Workshop Vic Fitness Acadmey North Geelong Secondary College Vic Health Northern Futures Victoria Police (Corio and Geelong) Occassions Party Hire Victoria Regional Channels Authority Ocean Grove Surf Club Victorian Curriculum & Assessment Authority Office Multicultural Affairs Citizenship Victorian Multicultural Commission Parks Victoria Victorian Transcultural Psychiatric Unit Paul Jamieson, COGG Volunteering Geelong Percy Baxter Trust Wathaurong Aboriginal Cooperative PPG Westpac Bank Preston Motors Youth Approach to Pregnancy and Parenting Program Quality Australian Farmed Rabbits Youth Justice Reid Engineering Youth Law Royal Children’s Hospital Youth Support & Advocacy Service (YSAS) Ryan Thompson, Third Ecology Salsa Street 48
Services & Sites Aged Support Multicultural Social Support Training Services Programs & Projects Nationally Accredited Training 9-15 Clarence St, Geelong West, 3218 Administration Office Ph 5222 7275 Fx 5222 5814 7-9 Ryan Place, Geelong 3220 Ph 5224 2329 Fx 5224 2328 Arts & Events Pako Festa & Community Events Hairdressing & Beauty Therapy Geelong West Town Hall Centrepoint Arcade, Geelong 3220 153 Pakington St, Geelong West 3218 Ph 5227 4870 Ph 5221 6044 Fx 5223 2848 Music, Media, Sound, Film & TV Corporate Services 68-70 Lt Ryrie St, Geelong 3220 Geelong West Town Hall Ph 5222 5947 Fx 5229 6504 153 Pakington St, Geelong West 3218 Ph 5221 6044 Fx 5223 2848 Language, Literacy, Volunteer & Tutor Programs Employment Services Northern Community Hub Job Services Australia 25-41 Arunga Ave, Norlane 3214 Geelong West Town Hall Ph 5260 6000 Fx 5278 4664 153 Pakington St, Geelong West 3218 Ph 5221 6044 Fx 5223 2848 Language, Literacy, Volunteer & Tutor Programs Youth Job Services Australia 68-70 Lt Ryrie St, Geelong 3220 Old Geelong Post Office Ph 5222 5947 Fx 5229 6504 83 Ryrie St, Geelong 3220 Ph 5223 3222 Fx 5224 2764 Language & Literacy Program - CGEA South West Neighbourhood House Settlement Services 33 Mt. Pleasant Rd, Belmont 3216 & Community Programs Ph 5244 0070 Fx 5241 3664 Northern Community Hub 25-41 Arunga Ave, Norlane 3214 Youth Services Ph 5260 6000 Fx 5278 4664 Xpress & SWEET Programs Old Geelong Post Office Belmont Office 83 Ryrie St, Geelong 3220 33 Mt. Pleasant Rd, Belmont 3216 Ph 5223 3222 Fx 5224 2764 Ph 5244 0070 Fx 5241 3664 You Turn Program Colac Office 76 Furner Ave, North Geelong 3215 54c Bromfield St, Colac 3250 Ph 5277 1710 Fx 5241 3664 Ph 5231 1655 Young Parents Program Financial Counselling 33 Mt. Pleasant Rd, Belmont 3216 Geelong West Town Hall Ph 52440070 Fx 5241 3664 153 Pakington St, Geelong West 3218 Ph 5221 6044 Fx 5223 2848 Wholefoods Cafe, Shop & Catering 94.7FM The Pulse 2 Baylie Place, Geelong 3220 Community Radio & Television Ph 5221 5421 Fx 5221 5429 68-70 Lt Ryrie St, Geelong 3220 Ph 5222 5947 Fx 5229 6504 www.diversitat.org.au www.947thepulse.com Facebook: DiversitatGeelong Twitter: @DiversitatGee Youtube: diversitatgeelong All images © Tobias Titz www.tobiastitz.com employment services 94.7 the
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