Highly Confidential

Home Affairs Portfolio Committee Oversight Visit

PROVINCIAL MANAGER’S PRESENTATION

MR. ROBERT S S ZITHA PROVINCE

30 August 2011 Highly Confidential

CONTENTS

„ Vision and Mission of the Department of Home Affairs „ Population of the Province „ Provincial Management – Organogram „ Mpumalanga Home Affairs Footprint ¾ Map ¾ DHA Presence ¾ Mobile Unit Campaign ¾ Health Facilities ¾ Office refurbishment ¾ Queue Management System ¾ Phelophepa Train ¾ Expansion „ Profiling of Immigrant Communities „ Stakeholder Forums „ Mpumalanga Turn-Around Times „ Statistics „ Provincial Capacity – Filled, Unfilled Posts and Equity „ Provincial Finances – Budget and Expenditure „ Corruption Prevention and Prosecution „ Challenges „ Conclusions

2 Highly Confidential

VISION AND MISSION OF THE DEPARTMENT OF HOME AFFAIRS VISION A safe, secure where all of its people are proud of, and value, their identity and citizenship

MISSION The efficient determination and safeguarding of the identity and status of citizens and the regulation of migration to ensure security, promote development and fulfill our international obligation

3 Highly Confidential MPUMALANGA PROVINCE - POPULATION District Municipality Local Municipality Population Ehlanzeni 661,689 500,000 Nkomazi 486,435 Thaba C hweu 97,734 Umjidi 78,000 Total 1,823,858 Gert Sibande Albert Luthuli 187,936 Dipaseleng 38,617 Govan Mbeki 221,747 Lekwa 103,263 Mkhondo 187,936 Pixley ka Seme 80 737 Msukaligwa 124,319 863,818 Nkangala E malahleni 299,206 E makhazeni 59,000 Total Thembisile Hani 258,875 Dr JS Moroka 243,304 Steve Tshwete 144,518 Delmas 56,207 1,061,110 3,748,786

4 Total MP UMAL ANG A PROVINCE Highly Confidential

PROVINCIAL MANAGEMENT AND DERMACATION – NEW OPERATING MODEL

Act Provincial Manager Mr Robert S S Zitha

Director: Finance & Support Mr M Nemutshili

Nkangala Region Ehlanzeni Region Gert Sibande Region Act District Operations Manager District Operations Manager Act District Operations Manager Mr EV Mashiloane Mr RSS Zitha Mr EV Mashiloane

Office and Port Managers Office and Port Managers Office and Port Managers 10 Offices 7 Offices 7 Offices 5 Ports of Entry 6 Ports of Entry

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MPUMALANGA HOME AFFAIRS FOOTPRINT

LOM Mhala

LOM Mapulaneng

LOM LOM LOM Mdujane LOM KMIA LOM LOM Mkobola LOL LOM LOM LOM LOM Kwamhlanga BP Lebombo LOM LOM Nkomazi LOL BP Josefsdal BP LOM LOM BP Mananga BP Oshoek LOM LOL LOM BP Waverley

BP Nerston BP Emahlatini LOM LOM BP Bothashoop BP Mahamba

LOM

6 Highly Confidential DHA FOOTPRINT

District Local Municipality Municipality DHA Presence Kruger-Mpumalanga Ehlanzeni Mbombela LOL Nelspruit LOS (PSP) Civic Centre International Airport

LOM White River LOS (PSP) Daantjie LOS (PSP) Msogwaba

LOS (PSP)

LOM

Umjindi LOM Barberton LOS (TH) (VP)

Nkomazi LOM Nkomazi LOS (VP) Mgobodzi BP Lebombo

LOS (TH) Matsamo (VP) BP Josefsdal

LOM LOS (TH) Mbangwane (VP)BP Mananga

LOM Malelane BP Jeppes Reef

LOL Local Office Large TH Thusong Centre LOM Local Office Medium VP Visiting Point PSP Permanent Service Point BP Border Post

7 Highly Confidential DHA FOOTPRINT

District Local Municipality Municipality DHA Presence

Thaba Chweu LOM LOS (VP) LOS (TH) (VP) Bushbuckridge LOM Mhala LOS (VP) LOS (VP) LOS (VP) Lillydale LOM Mapulaneng LOS (TH) )

LOL Local Office Large TH Thusong Centre LOM Local Office Medium VP Visiting Point PSP Permanent Service Point BP Border Post 8 Highly Confidential DHA FOOTPRINT Local

District Municipality Municipality DHA Presence

Nkangala Emalahleni LOL Witbank LOS (VP) Ogies

Delmas LOM Delmas

Steve Tshwete LOM Middelburg LOS (VP) Hendrina

Emakhazeni LOM Belfast LOS (VP) Waterval Boven

LOS (VP) Wonderfontein LOM Kwa-Mhlanga Thembisile LOM Mkobola LOS (VP) Moloto

LOS (VP) Tweefontein

LOS (VP) Verena

Dr JS Moroka LOM Mdujane LOS (PSP) Mbibane

LOS (PSP) Mmamehlake

LOS (TH) Marapyane

LOL Local Office Large TH Thusong Centre LOM Local Office Medium VP Visiting Point PSP Permanent Service Point BP Border Post 9 Highly Confidential DHA FOOTPRINT District Local Municipality Municipality DHA Presence

Gert Sibande Msukaligwa LOL Ermelo LOS (PSP) Carolina

LOS (TH) (VP)

Albert Luthuli LOM Eerstehoek LOS (VP) Dundonald BP Oshoek

LOS (VP) Ekulendeni BP Waverley LOS (VP)

LOS (VP) Mpuluzi

LOS (TH) Ferni

LOS (VP)

Mkhondo LOM Piet Retief LOS (VP) Driefontein BP Bothashoop, LOS (VP) Kwathandeka BP Emahlathini BP Mahamba BP Nerston

LOL Local Office Large TH Thusong Centre LOM Local Office Medium VP Visiting Point

PSP Permanent Service Point BP Border Post 10 Highly Confidential DHA FOOTPRINT

District Local Municipality Municipality DHA Presence

Pixley ka Seme LOM LOS (VP)

LOS (VP) Amersfoort

LOS (VP)

Lekwa LOM

Dipaliseng LOM Secunda LOS (PSP) Balfour

LOS (TH) Tholulwazi

Goven Mbeki LOM

LOL Local Office Large TH Thusong Centre LOM Local Office Medium VP Visiting Point PSP Permanent Service Point BP Border Post 11 Highly Confidential

DHA FOOTPRINT

Services Total

Provincial offices 1 Local Offices Large 3

Local Offices Medium 21

Land:10 Border Posts Air: 1

Local Offices Small (PSP) 8

Local Offices Small (VP) 22

12 Highly Confidential DHA FOOTPRINT

Services Total

9 Local Offices Small - Thusong Centres 3 – open 5 days per week 6 – visited once per week 11 10 are fully operational Mobile units 1 is currently in the garage with clutch and gearbox problems 8 – connected and operational 7 – in the process to be re-connecected due to upgrading at Hospitals etc. Hospitals 1 – was previously connected, but accommodation had to shared (security risk). In the process to negotiate for separate accommodation.

13 Highly Confidential DHA FOOTPRINT – MOBILE UNIT CAMPAIGN

„ 10 Mobile Units each with a full teams consisting of a Mobile Unit Operator, full LRB committee and 3 clerks were in Mpumalanga from 24 January 2011 to 5 March 2011.

„ The Mobile Units visited Gert Sibande Region from 24 January 2011 until 12 February. • Albert Luthuli – 50 Venues • Msukaligwa – 30 venues • Mkhondo and Lekwa – 25 venues • Pixley ka Seme and Dipaliseng – 5 venues • Goven Mbeki – 40 venues

„ The Mobile Units visited Nkangala Region from 14 February 2011 until 5 March 2011. • Emalahleni – 30 venues • Steve Tshwete – 30 venues • Emakhazeni – 10 venues • Thembisile – 50 venues • Dr JS Moroka – 50 venues

14 Highly Confidential DHA FOOTPRINT – HEALTH FACILITIES

NOT CONNECTED (refurbishment of hospitals / CONNECTED HOSPITALS connectivity problems at hospital)

Rob Ferreira Hospital – Nelspuit Mapulaneng Hospital

Themba Hospital – White River Matikwane Hospital

Shongwe Hospital – Nkomazi Tintswalo Hospital

Witbank Hospital Barberton Hospital

Middelburg Hospital Amajuba Hospital

Kwa-Mhlanga Hospital Piet Retief Hospital

Embhuleni Hospital – Eerstehoek Tonga Hospital – Nkomazi

Lydenburg Hospital (accommodation shared) Ermelo Hospital

15 Highly Confidential DHA FOOTPRINT – OFFICES REFURBISHED

OFFICES REFURBISHED

Local Office Bethal

Local Office Barberton

Local Office Piet Retief

Local Office Eerstehoek

Local Office Komatipoort

Local Office White River

Local Office Middelburg (2011)

16 Highly Confidential ELECTRONIC QUEUE MANAGMENT SYSTEM

The electronic queue management system was installed at two offices in the Province:

Regional Office Witbank

District Office White River

Benefits of the system:

A number is issued to the client and as a result the client does not have to wait in line to be assisted (number is called)

Gives an estimated waiting time

Indicates the number of clients waiting in an office and the number served

It is now possible to determine the busy periods

Gives a more professional impression

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DHA FOOTPRINT – PHELOPHEPA TRAIN „ The Phelophepa health train (“Phelophepa’ which combines elements of Sotho and Tswana to roughly translate to mean ‘good, clean health) was in Mpumalanga from 6 June until 15 July 2011. This is done by Transnet.

„ The train normally provides health services to rural areas. This year it was decided to incorporate other Government Departments with the train in order to provide services to the communities. The pilot of this project was in Mpumalanga.

„ The venues where the train visited in Mpumalanga:

• Mkhuhlu : 6 - 10 June 2011

• Karino : 13 - 17 June 2011

• Burgersfort: 20 June – 1 July 2011(although Burgerfort is in Limpopo, it was decided that for continuity the team from Mpumalanga should render services)

• Lydenburg : 4 – 8 July 2011

• Kinross : 11 – 13 July 2011

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STATISTICS: PHELOPHEPA TRAIN

BMD Ist ID Re ID LRB BI-24 cert Amend Rec TIC PPT Id col F/P Enq KM Revenue

Mkhuhlu 77 28 45 94 1 1 0 2 0 0 0 498 0 R5 980

Karino 23 4 2 11 8 0 0 0 1 0 48 166 0 R1 120

Burgersfort 250 342 50 232 117 24 5 0 7 127 1 2132 0 R54 405

Lydenburg 4 19 12 18 18 3 0 0 7 0 0 96 0 R5 850

Kinross 23 20 2 21 7 1 0 0 3 5 26 102 0 R4 290

377 413 111 376 151 29 5 2 18 132 75 2994 0 R71 645

19 Highly Confidential DHA FOOTPRINT - EXPANSION

NEW OFFICES / ACCOMMODATION

The Service Point at Malelane was upgraded to a Local Office with new accommodation

Local Office Belfast that was operating from a room in the community hall has moved into new accommodation Local Office Nsikazi relocated to White River. It was established that the greater demand for services is in White River as many of the people staying in Nsikazi works in White River. Services are however still rendered in Nsikazi at the Local Office (PSP) in Kabokweni. Local Office Evander relocated to Secunda. It was established that the greater demand for services is in Secunda

A new Local Office (PSP) was opened at Sabie. SAPO did the refurbishment for Home Affairs

Services are now also rendered at the Thusong Centre in Marapyane (Mdujane) as well as at the Thusong Centre at Leroro (Lydenburg) New accommodation has been acquired for Local Office Middelburg. The current accommodation is not suitable. Refurbishment has been done and the Landlord is currently busy finalising the building. 8 New Health Facilities will be opened in 2011/12: Accommodation was already secured for: Medi-clinic (Nelspruit), Vlaklaagte Clinic (Mkobola) and Life Cosmos (Witbank) Negotiations for accommodation currently being done at: Trichard Hospital, Standerton Hospital, Hospital, Masoyi Hospital and Delmas Hospital

20 Highly Confidential LOCAL OFFICE: MALELANE

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PROFILING OF IMMIGRANT COMMUNITIES - PROJECT ƒThe Executive Management Committee (EMC) has identified the need for the Department to embark on a project aimed at documenting all the immigrant communities and families who live in and around the borders of the Republic of South Africa.

ƒThe local municipalities and areas across the country which have a common border with neighbouring states will among others include Mantsopa, Bushbuckridge, Nkomazi, Musina, Phongolo, Mafikeng, Matatiele, Umjindi and Phalaborwa.

ƒThis Project will be piloted in the Mpumalanga Province. The Pilot will be carried out in Bushbuckridge and Nkomazi Local Municipality. These are one of the areas in the provinces with the highest concentration of illegal immigrants.

ƒThe strategic objective of the project is to pilot a project to profile and build a coherent and credible database of immigrant families who have settled in and around certain local municipalities around the country

ƒQuestionnaires were developed and the areas visited during January 2011, February 2011and in March 2011.

ƒThe information from the questionnaires were captured and we quality assured the information.

ƒThis information will then be analysed. 22 Highly Confidential

PROFILING OF IMMIGRANT COMMUNITIES - PROJECT

Officials capturing data from questionnaire

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STAKEHOLDERS

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STAKEHOLDER FORUMS

18 Stakeholder forums – Local Municipalities, and 3 Stakeholder Forums – District Municipalities were established in 2010/11 With the local elections in May 2011 some of the Chairpersons and members of the Forums were not re-elected and as a result new Chairpersons and members need to be elected The Province is currently in the process of meeting with the Local and District Municipalities to elect members.

25 Highly Confidential

MP SERVICE DELIVERY TURN-AROUND TIMES

Summary of ID Application Turn-Around Time: ID Book Dispatched From BVR To Receipt At Office Of Application (Days) Month: June-2011

Day Start Week Ending: Rank Province MTD / Full month (MTD) North West 1 2.90 Northern Cape 2 3.03 Gauteng 3 3.24 Western Cape 4 3.47 Limpopo 5 3.49 KwaZulu Natal 6 3.63 Free State 7 4.31 Eastern Cape 8 4.49 Mpumalanga 9 4.55 All Provinces 3.89

26 Highly Confidential

MP SERVICE DELIVERY TURN-AROUND TIMES

Summary of LRB Application Turn-Around Time: Application Received at Office to Application Dispatched to BVR (Days) - Applicant Month: July-2011

Day Start

Province Rank MTD / Full month (MTD) Ave Time Volume Time Northern Cape 1 1.75 125 Mpumalanga 2 2.04 365 Free State 3 2.10 446 North West 4 2.17 639 Gauteng 5 2.29 943 Eastern Cape 6 2.31 983 KwaZulu Natal 7 3.82 2,113 Limpopo 8 13.18 486 Western Cape 9 14.55 440 All Provinces 4.84 6,540 27 Highly Confidential

MP SERVICE DELIVERY TURN-AROUND TIMES

Summary of LRB Application Turn-Around Time: Application Received at Office to Application Dispatched to BVR (Days) - Informant Month: July-2011

Day Start

Province Rank MTD / Full month (MTD) Ave Time Volume Time Northern Cape 1 1.65 68 Gauteng 2 1.70 624 Eastern Cape 3 1.76 783 Mpumalanga 4 1.77 175 North West 5 2.07 419 Free State 6 2.22 365 KwaZulu Natal 7 2.56 1,578 Limpopo 8 5.61 264 Western Cape 9 12.10 190 All Provinces 3.23 4,466

28 Highly Confidential

STATISTICS (Jan to June)

NUMBER OF APPLICATIONS

1st ID applications 41 367

Re-issues 26 260

Birth registrations (0 – 30 days) 18 687

Late Registration of Birth 4 747

29 Highly Confidential

PASSPORT APPLICATIONS – STATISTICS (Jan to June)

PASSPORT TYPE NUMBER OF APPLICATIONS

Tourist Passports (NORMAL) 24 612

Child Passports 5 359

Official Passports 110

Maxi Passports 377

Temporary Passports 3 673

Emergency Travel Certificate 1 282

TOTAL 35 413

30 Highly Confidential

SCHOOLS VISITED – STATISTICS (Jan to June)

NUMBER OF ID APPLICATIONS NUMBER OF SCHOOLS VISITED RECEIVED

198 6 624

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IMMIGRATIONS STATISTICS – 6 MONTHS PERIOD ARRIVALS AND DEPARTURES

PORT CONTROL STATISTICS

Arrival Departure TOTAL

PORT

RSA Foreigner RSA Foreigner

TOTAL 1 513 714 456 965 1 112 171 375 294 3 458 144

The two ports with the highest number of travellers: Lebombo and Oshoek

Arrivals Departures Lebombo 1 051 445 715 031 Oshoek 422 819 406 200 Total 1 474 264 755 651

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PEAK PERIODS AT LEBOMBO

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PEAK PERIODS AT LEBOMBO

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IMMIGRATIONS STATISTICS – 6 MONTHS PERIOD DEPORTATIONS

MONTH 2011 JAN 993 FEB 720 MARCH 485 APRIL 246

MAY 217 JUN 140 TOTAL 4 812

35 Highly Confidential

PROVINCIAL CAPACITY – FILLED AND UNFILLED POSTS

Vacant Establishment Filled Funded

691 624 67

61 Critical Posts were funded for this financial year. Natural attrition posts: Currently busy with Recruitment and Selection process. 15 Of the Critical Post have not yet been filled

36 Highly Confidential

STAFF PROFILE - EQUITY

Females Males

Level African Colored Indian White Total African Colored Indian White Total

13 - 14 0 0 0 0 0 2 0 0 0 2

11 - 12 1 0 0 0 1 1 0 0 0 1

9 - 10 5 2 0 1 8 15 1 0 2 18

7 - 8 26 0 0 5 31 50 1 0 10 61

4 - 6 228 1 0 18 247 187 2 0 2 191

1 - 3 31 0 0 0 31 33 0 0 0 33

291 3 0 24 318 288 4 0 14 306

37 Highly Confidential

PROVINCIAL FINANCES – BUDGET AND EXPENDITURE (as at 30 June 2011)

YTD Outstandin Total Actual YTD Budge Budget g Projected BUDGET ITEM Expenditure Savings/ t 2011/12 Commitmen YTD (Overspend Expen ts expenditur (R) ing) diture e (%)

R' thousand 1 2 3 4 5 6 (2+3) (1-4) (4÷1)

Compensation 132 451 000 16 640 466 410 223 17 233 111 115 217 889 13 of Employees

2 670 533 Goods and 13 664 000 1 980 467 4 651 000 9 013 000 34 Services

TOTAL 146 115 000 19 210 999 2 390 690 21 701 689 124 230 889 15 27 38 Highly Confidential

CORRUPTION PREVENTION AND PROSECUTION

NATURE OF OFFENCE PROGRESS OUTCOME Fraudulent Visa

Investigation Continues Pending Extension of Permit – fraudulent

Investigation Continues Pending Fraudulent LRB (3 cases)

Investigation Continues Pending

39 Highly Confidential CHALLENGES

Human Capacity. - Due to shortage of staff service points are only being visited once per week instead of permanently. Hospital offices can not be fully operational, Infrastructure: - It is very difficult to secure accommodation in the rural area. Landlords in these areas do not have the funding to upgrade the accommodation according to the specifications. - Long processes by the Department of Public Works to secure accommodation Installation of Data Lines: - There are delays in the installation of data lines due to long processes by SITA Late Registration of Birth: - Applicants do not show up for interviews - Applicants do not have the all the necessary documents, parents are not always available Illegal Foreigners: - The influx of illegal foreigners through the porous borders Thusong Centres: - Opening of Thusong Centres without the involvement of Home Affairs. Offices are not according to our specifications, human capacity is not available as well as equipment. Cable theft: - Telephone lines (copper) are stolen, specifically in the Nkomazi area. As a result the computers are not working at the offices in the area.

40 Highly Confidential

CONCLUSION

THANKS

41