Highly Confidential Home Affairs Portfolio Committee Oversight Visit PROVINCIAL MANAGER’S PRESENTATION MR. ROBERT S S ZITHA MPUMALANGA PROVINCE 30 August 2011 Highly Confidential CONTENTS Vision and Mission of the Department of Home Affairs Population of the Province Provincial Management – Organogram Mpumalanga Home Affairs Footprint ¾ Map ¾ DHA Presence ¾ Mobile Unit Campaign ¾ Health Facilities ¾ Office refurbishment ¾ Queue Management System ¾ Phelophepa Train ¾ Expansion Profiling of Immigrant Communities Stakeholder Forums Mpumalanga Turn-Around Times Statistics Provincial Capacity – Filled, Unfilled Posts and Equity Provincial Finances – Budget and Expenditure Corruption Prevention and Prosecution Challenges Conclusions 2 Highly Confidential VISION AND MISSION OF THE DEPARTMENT OF HOME AFFAIRS VISION A safe, secure South Africa where all of its people are proud of, and value, their identity and citizenship MISSION The efficient determination and safeguarding of the identity and status of citizens and the regulation of migration to ensure security, promote development and fulfill our international obligation 3 Highly Confidential MPUMALANGA PROVINCE - POPULATION District Municipality Local Municipality Population Ehlanzeni Mbombela 661,689 Bushbuckridge 500,000 Nkomazi 486,435 Thaba C hweu 97,734 Umjidi 78,000 Total 1,823,858 Gert Sibande Albert Luthuli 187,936 Dipaseleng 38,617 Govan Mbeki 221,747 Lekwa 103,263 Mkhondo 187,936 Pixley ka Seme 80 737 Msukaligwa 124,319 Total 863,818 Nkangala E malahleni 299,206 E makhazeni 59,000 Thembisile Hani 258,875 Dr JS Moroka 243,304 Steve Tshwete 144,518 Delmas 56,207 Total 1,061,110 MP UMAL ANG A PROVINCE 3,748,786 4 Highly Confidential PROVINCIAL MANAGEMENT AND DERMACATION – NEW OPERATING MODEL Act Provincial Manager Mr Robert S S Zitha Director: Finance & Support Mr M Nemutshili Nkangala Region Ehlanzeni Region Gert Sibande Region Act District Operations Manager District Operations Manager Act District Operations Manager Mr EV Mashiloane Mr RSS Zitha Mr EV Mashiloane Office and Port Managers Office and Port Managers Office and Port Managers 10 Offices 7 Offices 7 Offices 5 Ports of Entry 6 Ports of Entry 5 Highly Confidential MPUMALANGA HOME AFFAIRS FOOTPRINT LOM Mhala LOM Mapulaneng LOM LOM LOM Mdujane LOM KMIA LOM LOM Mkobola LOL LOM LOM LOM LOM Kwamhlanga BP Lebombo LOM LOM Nkomazi LOL BP Josefsdal BP Jeppes Reef LOM LOM Eerstehoek BP Mananga BP Oshoek LOM LOL LOM BP Waverley BP Nerston BP Emahlatini LOM LOM BP Bothashoop BP Mahamba LOM 6 Highly Confidential DHA FOOTPRINT District Local Municipality Municipality DHA Presence Kruger-Mpumalanga Ehlanzeni Mbombela LOL Nelspruit LOS (PSP) Civic Centre International Airport LOM White River LOS (PSP) Daantjie LOS (PSP) Msogwaba LOS (PSP) Kabokweni LOM Hazyview Umjindi LOM Barberton LOS (TH) Louieville (VP) Nkomazi LOM Nkomazi LOS (VP) Mgobodzi BP Lebombo LOS (TH) Matsamo (VP) BP Josefsdal LOM Komatipoort LOS (TH) Mbangwane (VP)BP Mananga LOM Malelane BP Jeppes Reef LOL Local Office Large TH Thusong Centre LOM Local Office Medium VP Visiting Point PSP Permanent Service Point BP Border Post 7 Highly Confidential DHA FOOTPRINT District Local Municipality Municipality DHA Presence Thaba Chweu LOM Lydenburg LOS (VP) Sabie LOS (TH) Leroro (VP) Bushbuckridge LOM Mhala LOS (VP) Acornhoek LOS (VP) Hluvukani LOS (VP) Lillydale LOM Mapulaneng LOS (TH) Casteel) LOL Local Office Large TH Thusong Centre LOM Local Office Medium VP Visiting Point PSP Permanent Service Point BP Border Post 8 Highly Confidential DHA FOOTPRINT Local District Municipality Municipality DHA Presence Nkangala Emalahleni LOL Witbank LOS (VP) Ogies Delmas LOM Delmas Steve Tshwete LOM Middelburg LOS (VP) Hendrina Emakhazeni LOM Belfast LOS (VP) Waterval Boven LOS (VP) Wonderfontein LOM Kwa-Mhlanga Thembisile LOM Mkobola LOS (VP) Moloto LOS (VP) Tweefontein LOS (VP) Verena Dr JS Moroka LOM Mdujane LOS (PSP) Mbibane LOS (PSP) Mmamehlake LOS (TH) Marapyane LOL Local Office Large TH Thusong Centre LOM Local Office Medium VP Visiting Point PSP Permanent Service Point BP Border Post 9 Highly Confidential DHA FOOTPRINT District Local Municipality Municipality DHA Presence Gert Sibande Msukaligwa LOL Ermelo LOS (PSP) Carolina LOS (TH) Breyten (VP) Albert Luthuli LOM Eerstehoek LOS (VP) Dundonald BP Oshoek LOS (VP) Ekulendeni BP Waverley LOS (VP) Hartebeeskop LOS (VP) Mpuluzi LOS (TH) Ferni LOS (VP) Tjakastad Mkhondo LOM Piet Retief LOS (VP) Driefontein BP Bothashoop, LOS (VP) Kwathandeka BP Emahlathini BP Mahamba BP Nerston LOL Local Office Large TH Thusong Centre LOM Local Office Medium VP Visiting Point PSP Permanent Service Point BP Border Post 10 Highly Confidential DHA FOOTPRINT District Local Municipality Municipality DHA Presence Pixley ka Seme LOM Volksrust LOS (VP) Daggakraal LOS (VP) Amersfoort LOS (VP) Wakkerstroom Lekwa LOM Standerton Dipaliseng LOM Secunda LOS (PSP) Balfour LOS (TH) Tholulwazi Goven Mbeki LOM Bethal LOL Local Office Large TH Thusong Centre LOM Local Office Medium VP Visiting Point PSP Permanent Service Point BP Border Post 11 Highly Confidential DHA FOOTPRINT Services Total Provincial offices 1 Local Offices Large 3 Local Offices Medium 21 Land:10 Border Posts Air: 1 Local Offices Small (PSP) 8 Local Offices Small (VP) 22 12 Highly Confidential DHA FOOTPRINT Services Total 9 Local Offices Small - Thusong Centres 3 – open 5 days per week 6 – visited once per week 11 10 are fully operational Mobile units 1 is currently in the garage with clutch and gearbox problems 8 – connected and operational 7 – in the process to be re-connecected due to upgrading at Hospitals etc. Hospitals 1 – was previously connected, but accommodation had to shared (security risk). In the process to negotiate for separate accommodation. 13 Highly Confidential DHA FOOTPRINT – MOBILE UNIT CAMPAIGN 10 Mobile Units each with a full teams consisting of a Mobile Unit Operator, full LRB committee and 3 clerks were in Mpumalanga from 24 January 2011 to 5 March 2011. The Mobile Units visited Gert Sibande Region from 24 January 2011 until 12 February. • Albert Luthuli – 50 Venues • Msukaligwa – 30 venues • Mkhondo and Lekwa – 25 venues • Pixley ka Seme and Dipaliseng – 5 venues • Goven Mbeki – 40 venues The Mobile Units visited Nkangala Region from 14 February 2011 until 5 March 2011. • Emalahleni – 30 venues • Steve Tshwete – 30 venues • Emakhazeni – 10 venues • Thembisile – 50 venues • Dr JS Moroka – 50 venues 14 Highly Confidential DHA FOOTPRINT – HEALTH FACILITIES NOT CONNECTED (refurbishment of hospitals / CONNECTED HOSPITALS connectivity problems at hospital) Rob Ferreira Hospital – Nelspuit Mapulaneng Hospital Themba Hospital – White River Matikwane Hospital Shongwe Hospital – Nkomazi Tintswalo Hospital Witbank Hospital Barberton Hospital Middelburg Hospital Amajuba Hospital Kwa-Mhlanga Hospital Piet Retief Hospital Embhuleni Hospital – Eerstehoek Tonga Hospital – Nkomazi Lydenburg Hospital (accommodation shared) Ermelo Hospital 15 Highly Confidential DHA FOOTPRINT – OFFICES REFURBISHED OFFICES REFURBISHED Local Office Bethal Local Office Barberton Local Office Piet Retief Local Office Eerstehoek Local Office Komatipoort Local Office White River Local Office Middelburg (2011) 16 Highly Confidential ELECTRONIC QUEUE MANAGMENT SYSTEM The electronic queue management system was installed at two offices in the Province: Regional Office Witbank District Office White River Benefits of the system: A number is issued to the client and as a result the client does not have to wait in line to be assisted (number is called) Gives an estimated waiting time Indicates the number of clients waiting in an office and the number served It is now possible to determine the busy periods Gives a more professional impression 17 Highly Confidential DHA FOOTPRINT – PHELOPHEPA TRAIN The Phelophepa health train (“Phelophepa’ which combines elements of Sotho and Tswana to roughly translate to mean ‘good, clean health) was in Mpumalanga from 6 June until 15 July 2011. This is done by Transnet. The train normally provides health services to rural areas. This year it was decided to incorporate other Government Departments with the train in order to provide services to the communities. The pilot of this project was in Mpumalanga. The venues where the train visited in Mpumalanga: • Mkhuhlu : 6 - 10 June 2011 • Karino : 13 - 17 June 2011 • Burgersfort: 20 June – 1 July 2011(although Burgerfort is in Limpopo, it was decided that for continuity the team from Mpumalanga should render services) • Lydenburg : 4 – 8 July 2011 • Kinross : 11 – 13 July 2011 18 Highly Confidential STATISTICS: PHELOPHEPA TRAIN BMD Ist ID Re ID LRB BI-24 cert Amend Rec TIC PPT Id col F/P Enq KM Revenue Mkhuhlu 77 28 45 94 1 1 0 2 0 0 0 498 0 R5 980 Karino 23 4 2 11 8 0 0 0 1 0 48 166 0 R1 120 Burgersfort 250 342 50 232 117 24 5 0 7 127 1 2132 0 R54 405 Lydenburg 4 19 12 18 18 3 0 0 7 0 0 96 0 R5 850 Kinross 23 20 2 21 7 1 0 0 3 5 26 102 0 R4 290 377 413 111 376 151 29 5 2 18 132 75 2994 0 R71 645 19 Highly Confidential DHA FOOTPRINT - EXPANSION NEW OFFICES / ACCOMMODATION The Service Point at Malelane was upgraded to a Local Office with new accommodation Local Office Belfast that was operating from a room in the community hall has moved into new accommodation Local Office Nsikazi relocated to White River. It was established that the greater demand for services is in White River as many of the people staying in Nsikazi works in White River. Services are however still rendered in Nsikazi at the Local Office (PSP) in Kabokweni. Local Office Evander relocated to Secunda. It was established that the greater demand for services is in Secunda A new Local Office (PSP) was opened at Sabie. SAPO did the refurbishment for Home Affairs Services are now also rendered at the Thusong Centre in Marapyane (Mdujane) as well as at the Thusong Centre at Leroro (Lydenburg) New accommodation has been acquired for Local Office Middelburg. The current accommodation is not suitable. Refurbishment has been done and the Landlord is currently busy finalising the building.