CRUISE ADVISER THE ULTIMATE DESTINATION FOR THOSE SELLING CRUISES DECEMBER 2016 / JANUARY 2017 Where next for cruise? The new ships, destinations and innovations arriving in 2017 INSIDE KRISTIN KARST, GILES HAWKE, EDIE RODRIGUEZ, ANDY HARMER AND MORE SHARE THEIR PREDICTIONS FOR THE NEW YEAR 2018 ITINERARIES NOW OPEN FOR RESERVATION Like nowhere else on Earth. At sea. Your clients can weave an unforgettable tapestry of memories with Silversea’s superb 2018 itineraries. With over 850 destinations and almost 300 maiden calls this is your clients’ chance to discover the world in a completely unique way. From iconic city destinations to extraordinary expedition cruising, they could soon be experiencing the incomparable living museum of evolution that is the Galápagos Islands, meandering the cobbled streets of Dubrovnik or sipping a rum punch in St. Barts. From Asia to Africa, Antarctica to Alaska, Australia to America, Silversea’s 2018 itineraries cover every corner of the globe. With almost 300 new destinations, exclusive landing rights and more overnights and late departures than ever before, plus exceptionally high levels of personalised service and elite dining, Silversea’s cruises are like nothing else on Earth. At sea. For more information on our 2018 itineraries please call 0207 340 0700 or visit Silversea.com/2018 Cruise Adviser_Nov16.indd 1 24/11/2016 16:28 December 2016 / January 2017 | Forward ED’S LETTER THIS MONTH The ultimate WHAT WE FOUND destination for those OUT THIS IN THIS ISSUE P14 selling cruises CRUISE ADVISER We’re incredibly news section, details of fam trips, THE ULTIMATE DESTINATION FOR THOSE SELLING CRUISES DECEMBER 2016 / JANUARY 2017 excited to present incentives, new hires, plus games, Where next for cruise? to you the new- competitions and a new, easy-to-use The new ships, destinations and innovations arriving in 2017 look CRUISE directory. Throughout the magazine ADVISER: bigger, you will find example cruises, tips CLASS OF 2017 better and more and expert input, all designed to help An incredible 31 new ships INSIDE KRISTIN KARST, regular. you sell more cruises. GILES HAWKE, EDIE RODRIGUEZ, ANDY HARMER AND MORE across ocean and river – SHARE THEIR PREDICTIONS FOR THE NEW YEAR We’ve upped In this issue, we’ll be looking including Silver Muse, Viking the page size, forward to 2017, particularly with Sky and Norwegian Joy – will undertaken a huge redesign and our Where Next For Cruise? special launch next year. increased the frequency. CRUISE (p18), featuring opinion from some ADVISER will now be published ten of the industry’s biggest names. It’s times a year – monthly, with double sure to be another massive year, as P34 issues in December and July. more and more people are tempted Each magazine will contain all to try cruise for the first time, and the in-depth features and analysis you, as travel agents, can play you’ve come to expect, as well a huge part in this. We hope to many new extras: a more extensive be with you along the way. HOT STUFF Switching between an ice room and hot steam room, as we did in Viking Star’s spa, boosts circulation – and is surprisingly fun. P44 ELECTRIC DREAMS CRUISE ADVISER is brought to Cartoonist Billy Odell Sign up to CRUISE ADVISER’S weekly you by Waterfront Publishing update at cruise-adviser.com/ The hybrid technology on Sub-editor Nathaniel Cramp subscribe Publisher Sam Ballard Hurtigruten’s new ships will [email protected] [email protected] reduce fuel consumption and +44 (0)78 0962 2541 CRUISE ADVISER is published ten CRUISE ADVISER times a year (monthly, with emissions by 20 per cent. Publisher Anthony Pearce Collective Temperance Hospital doubles in December and July) [email protected] 110 Hampstead Rd by Waterfront Publishing Limited +44 (0)78 3576 8383 London, NW1 2LS (registered number: 08707515). All rights reserved. Reproduction Head of sales Simon Leeming Digital in whole or in part without [email protected] cruise-adviser.com written permission is strictly facebook.com/cruiseadviser prohibited CRUISE ADVISER is printed Art director Jensen Brianson twitter.com/cruiseadviser by Wyndeham Grange CRUISE-ADVISER.COM 3 December 2016 / January 2017| Forward Contents Midship adviser speaks to Robin difficult by anyone’s measure. This month’s features West about reinventing the But what does the future luxury shore excursion hold for the cruise industry? 34 Viking invasion We ask three travel agent Anthony Pearce sails 44 Electric dreams bosses to explain how they from New York City to the We investigate what found success under the Caribbean on the elegant measures the cruise lines hardest of circumstances Viking Star are taking to reduce their environmental impact 52 A family affair 40 New Ventures Five cruise-loving families As Seabourn rolls out its 48 Meet the experts explain why they have the Ventures programme, cruise The last year has been time of their lives at sea CRUISE-ADVISER.COM 4 From stretching out on a MADE FOR THE poolside sun lounger to rejuvenating in the spa; hotting up in the sauna to chilling out SPA LOVERS in the snow grotto; downward dogs on deck to jogging in the gym, a Viking ocean cruise is the perfect place for your clients to relax, unwind and love doing nothing much at all. SAVE £500PP ON ALL OCEAN CRUISES 8-day ocean cruises from £1,490pp with all this included in the price: Private veranda stateroom All meals on board in multiple dining venues Complimentary wine, beer and soft drinks with lunch and dinner on board Complimentary speciality teas and coffees 24/7 Free 24-hour room service Included excursion in almost every port of call Free use of spa facilities Free Wi-Fi* Evening entertainment, lectures and port talks Return scheduled flights from the UK BOOK YOUR SPA-LOVING CLIENTS ON A VIKING OCEAN CRUISE AND EARN GREAT COMMISSION CALL 020 8780 7985 THE MEDITERRANEAN ◆ SCANDINAVIA & THE BALTIC ◆ THE CARIBBEAN ◆ THE AMERICAS @VikingTradeUK #madefortrade madefortrade.co.uk Terms & Conditions: Prices correct at time of going to print but are subject to change. From prices are per person and based on two people sharing the lowest grade stateroom available on Iconic Cities of the Western Mediterranean departing on 11 January 2018. Prices valid until 31 January 2017. Single supplements apply. *Restrictions apply. For more information please visit vikingcruises.co.uk/terms-conditions or call us. December 2016 / January 2017 | Forward FORWARD Regulars 9 News This month’s most important cruise news 18 Where next for cruise? New ships, new destinations, new innovations. Six industry insiders share their predictions for 2017 26 Ports of call The first in our new destinations special, beginning with perhaps the great cruise destination: Italy your lunch break. Plus – win 30 InFocus £100 in SuperBreak vouchers Our monthly, in-depth look by answering one very simple at a particular cruise line. question. This time, we speak to Edie Rodriguez about Crystal’s 72 In the galley head-spinning expansion Oceania Cruises lays claim to the finest cuisine at sea AFT – but can you recreate it at Listings (and fun stuff) home? Now is your chance to try with the first of our 59 Five minutes with… monthly recipes Stephen Winter, of luxury French line Ponant, drops by 72 On the road for a quick chat Cruise & Maritime Voyages’ Laura Cann shares her 59 New crew favourite things about Keep up with who’s being on the road in the hired who with our new hires 63 Directory first of another new regular section Got a query? Let us assist you. feature Our extensive listings provide 60 Fam trips / incentives you with the vital contact 74 Final word A quick recap of the recent details for all the major cruise cruise adviser comment: Clia River Conference in lines operating in the UK — Here’s hoping for less Amsterdam – plus a round-up meaning trade sales support upheaval in 2017, but, of agent incentives to look is never more than a phone whatever happens, the out for call away industry will remain resilient 62 Jargon buster 70 Games room What are your thoughts on the Our new monthly look at The cruise adviser new-look CRUISE ADVISER? We’d some of cruise’s more crossword, sudoku and quiz love hear them. Share them by esoteric terminology to keep you occupied on emailing [email protected] CRUISE-ADVISER.COM 6 BEST SPECIALIST CRUISE LINE 2016 A friendly and comfortable ship, with space to call your own NEW CRUISE - JUST LAUNCHED OUR GREAT VALUE FARES INCLUDE • Shore excursions with expert guides • Guest speaker programme A VOYAGE THROUGH • All meals on board with a choice of 2 restaurants THE MIDDLE SEA • Wine with dinner on board NO SINGLE SUPPLEMENT • Gratuities for restaurant and cabin staff on board 17 DAYS from ATHENS to FUNCHAL • Transfers and baggage handling overseas April 17, 2017 Fares from £2,195pp • Return flights from London where applicable • Hotel stays where applicable • Athens • Santorini • Heraklion • Chania • Valletta • Catania • Palermo • Trapani OTHER 2017 CRUISES • Malaga • Cadiz • Portimao • Madeira Date Cruise Name Days From/To Fares pp from May 3 MADEIRA, MOROCCO & SEVILLE 13 Funchal to Seville £2,445 Voyages to Antiquity is pleased to announce a new premiere itinerary for May 11 HISTORIC SPAIN, SICILY & ITALY 19 Seville to Rome £3,295 2017 – a 17-day spring voyage from May 25 THE RENAISSANCE & RIVIERAS 13 Rome to Nice £2,445 Athens to Funchal in Madeira, departing June 6 FRENCH RIVIERA & MOORISH SPAIN 14 Nice to Seville £2,495 in April to chart a course through what has been known in centuries past as the June 15 IBERIA, FRANCE & ENGLAND 15 Seville to London £2,495 Middle Sea.