induction handbook SCMA HEAD OFFICE, 7 Melville Terrace, Stirling FK8 2ND t: 01786 445377 f: 01786 449062 www.childminding.org HELPLINE: 01786 449063 Contents
Page
Welcome to SCMA 2 Our Vision and Key Priorities 2 Our Goals 3 SCMA Background 5
Useful Information 10
Elected Members’ Contact Details 12
Board Members 12-13 Childminding Development Team Members 13-14
Staff Contact Details 15
Key Staff Contacts 15 Area Team Contacts 17
APPENDIX – Head Office Location Map
1 Welcome to SCMA
Introduction
SCMA continues to raise the profile of childminding throughout Scotland, improve the quality of childminding and recruit and retain professional, quality childminders. SCMA has 25 years experience as the ‘voice of childminding’.
SCMA plan to raise awareness of the importance of the role of the childminder, throughout Scotland. There has never been a more appropriate time to do so with the launch of the Early Years Framework and the clear part that childminders have to play within that framework. We want childminders to be given more recognition for the uniqueness of the service they provide as a largely untapped valuable community resource.
Our Vision and Key Priorities
Scottish Childminding Association (SCMA) promotes childminding as a quality childcare service, through its Vision and Key Priorities for childminding. These were developed by the Association’s Elected Members. The Association’s Vision statement is:
“Quality Childminding … building confident children within a family childcare experience”
In order to achieve the Vision, there are three key priorities: 1. Raising the profile of childminding and the work of the Association, 2. Improving the quality of childminding, 3. Recruiting and retaining professional, quality childminders.
How we set our Priorities and Goals
The Association has a team of volunteers most of whom are childminders. They represent the various local authority areas in Scotland and have been voted on by the members in their areas. These volunteers form our Board and our Childminding Development Team.
Once a year they meet to review our corporate plan and to set goals against our three key priorities for the forthcoming year.
SCMA’s Strategic Plan demonstrates that we support the Scottish Governments’ Strategic Objectives - a Scotland that is Wealthier and Fairer, Smarter, Healthier, Safer and Stronger and Greener. In order to achieve these high level objectives fifteen National Outcomes were produced. Each of our goals is aligned to these national outcomes.
2 Our Goals
Key Priority One: To raise the profile of childminding and the work of the Association.
Improve our services to members and increase membership of SCMA Our members are our most important asset and we know that we need to look after them. Members are very satisfied with the quality of service they receive from us but we are not complacent. In the future we know we need to listen more to their needs to ensure we are getting things right. We need to make sure we let them know what we have been doing to represent their interests and ensure we continue to provide much valued services such as access to public liability insurance or to our member’s forum. We aim to increase communications with our childminding support groups and use our staff and volunteers to raise awareness of our services.
To provide and improve our information services about childminding and the work of the Association It is reassuring for our members and anyone looking for information about childminding that they have one organisation that has it all. We will continue to be the experts in childminding and develop these services. This includes ‘Childminding’ our members’ magazine, our website and various publications. Our Helpline is also a key service both for our members and for members of the public and will continue to be easily accessible. SCMA will also strive to provide local authorities and other relevant organisations with information on the work of SCMA and the childcare sector.
To ensure the viability of the Association and secure ways of diversifying our funding base We are committed to using our funds in the most efficient and effective ways possible. We know that our member’s funds are precious and that we have a responsibility to use public money wisely. Over the forthcoming years it will be increasingly important to minimise risks and be prudent in the way we use our existing funds and look for ways of diversifying our funding base.
To ensure that SCMA assists with and influences policy in relation to early years and childcare services With our comprehensive knowledge about childminding we know we are well placed to assist and influence government and other stakeholders in the formulation of policy about early years and childcare. This will be particularly important as a new scrutiny and improvement body comes into force in 2011 and government moves forward on achieving the outcomes in its national performance framework and its early year’s framework. We will continue to consult our members over policy issues to ensure that our information is up to date.
Volunteering with SCMA The support received from our members is extremely valuable to the Association. Elected members represent each local authority area in Scotland and come together nationally to serve on either the Board or the Childminding Development Team. We are aware that there are many more members who would be willing to fly the flag for SCMA by promoting our services and membership more locally. To this end we will expand the current use of Volunteers. A separate “Volunteering with SCMA” strategy will be implemented. This will allow those time-served elected members who may wish to continue to support SCMA and other members who are keen to contribute opportunities to promote childminding and the work of the Association at local level.
3 Key Priority Two: To improve the quality of childminding.
Continue to promote learning with SCMA We have a straight forward programme of learning in the SCMA training framework for those either intending or those already providing a childminding service. This starts with our Induction programme and goes on to outline a range of continuing professional development workshops that we deliver. Where appropriate we would encourage learners to take up our Scheme of Excellence award which is entered on the Scottish Credit and Qualifications Framework (SCQF). Our intention is to raise awareness of the learning opportunities with SCMA and increase the number of childminders taking part.
Launch the newly accredited Scheme of Excellence Our Scheme of Excellence award is due for reaccreditation in 2010. We are aiming to increase the level it appears on the SCQF to level 7. This will bring it in line with other awards and ensure it is appropriate to the level that childminders operate at. We aim to launch the newly accredited award in October 2010.
Maintain our quality assurance systems We have developed a comprehensive quality assurance system to ensure that our trainers are maintaining a good standard of delivery and that their training needs are identified and met. We intend to continue with this to ensure our training meets the highest standards.
Key Priority Three: To recruit and retain professional quality childminders.
Attract high-quality individuals to childminding In the past it was sometimes thought that childminding was either unimportant or an easy option. These days it is recognised that this is a demanding and vital service that needs only those with a real aptitude and dedication to the care of children. Our Induction programme is designed to assist the right applicants to go ahead with their registration and we aim to make this available throughout Scotland.
Raise awareness of childminders as being at the heart of an early intervention strategy Providing a local family-based service allows childminders to be uniquely placed to really understand what is happening in the lives of the families they work with. Childminders build up a very close relationship with their families and can spot potential problems before they build up into something worse. With their small ratios childminders can identify where a child is not developing as expected or where family problems are causing stresses that need help. In consultation with the family, these early referrals make a real difference. We aim to ensure that local authorities and health professionals understand the role of childminders in identifying families in need of early intervention services. We also aim to ensure that childminders have the information and training they need to detect these early warning signs. There are times though in every family when additional help is required and community childminders provide the perfect choice to provide local non stigmatised childcare places to help in those times. We aim to increase the number of community childminding services in Scotland. All this is in line with the aims of ‘getting it right for every child’, to give all children and young people the best start in life.
4 Increase access to the SCMA training framework We are aware that there is currently limited access to our training in some local authority areas so our plan is to broaden that access. We now have in place a national training plan that centralises the booking of training and will in the future centralise where training is delivered. This will break down the current funding barriers to training and allow members to access the training which is best suited to them. We aim to ensure that all childminders have access to SCMA training.
Achieve branded learning centre status We have completed the process of becoming a branded learning centre. This will allow us to give improved guidance to members about available training with a variety of providers including online learning. It will also allow members to use their ILAs to fund training.
Our Background and Structure
SCMA is a national charity and membership organisation founded in 1985. It has over 4500 members representing around 85% of Scotland’s childminders and others with an interest in quality childminding.
The structure of the Scottish Childminding Association is based upon a network of volunteer members from the 32 local authority areas and around 33 staff who work to promote the organisation. The strength of the Association lies in its belief that every member has the right to contribute and play an active part in the future of the Association through its many networks.
SCMA maintains its commitment to its volunteers and staff through its Investors in People status. The Association seeks to promote childminding as a quality childcare service. Through its members, elected members, volunteers and staff, the Association strives to influence policy and provide information and training as to how the highest standards of childminding can be achieved.
5 SCMA Structure
Members of SCMA
Scottish Executive Board
Liz Stewart – Convener Karen Fordyce - Treasurer Joan Jackson – City of Glasgow Jacqui Mulraney – North Lanarkshire Yvette Hogan – Highlands Lisa Lyall – Scottish Borders Donna Dawson – Moray Susan Defoe – West Lothian Nicole Digruber – South Lanarkshire Margaret Williams – Argyll & Bute
Childminding Development Team
Elaine Milligan – Aberdeenshire Joanna Addie – East Lothian Lorraine Sutherland – City of Edinburgh Pauline Carberry - Clackmannanshire Louise Daly – North Ayrshire Johanne Wood – Fife Hazel Moffat – Perth and Kinross Jayne Kirkby – Dumfries and Galloway Kathleen Bell – Falkirk Carol Ann Tracey - Inverclyde
Maggie Simpson - Chief Executive Juliet Hancock – President Pam Dunn – Vice President Pauline McInally – Vice President
6 SCMA Staff
Strategic Planning Team
Maggie Simpson – Chief Executive
Anne Condie Elizabeth Murdoch Head of Childminding Services Head of Childminding Practice Development
Enid Lowe Louise Buchanan Area Manager Head of Corporate Services
Katie Adam Area Manager
7 Corporate Services Team
Louise Buchanan – Head of Corporate Services
Leigh McEwan – Communications Co-ordinator
Julie Cunningham - Administrator Joy Black – Administrative Assistant Fiona Small – Administrative Assistant
Karen Blair - Strategic Services Manager
Maureen Retson – Finance Assistant Lisa Paterson – Strategic Services Administrative Assistant
Anne Sherry - Corporate Services Administrator
8 Area Teams
Anne Condie – Head of Childminding Services
Head of Childminding Services Area Manager Area Manager Anne Condie Enid Lowe Katie Adam
Childminding Childminding Childminding Development Officers Development Officers Development Officers
City of Glasgow Childminding Aberdeen City Tracey Murray Development Advisor Elaine Heron Jacqueline Spence City of Edinburgh Kirsty McAlpine Aberdeenshire South Lanarkshire Fiona Rennie Lorna Carlyle Dumfries and Galloway Margaret Wylie Ann Hadland (West) Lisa Richardson (East) Caithness and Sutherland Fiona Taylor Falkirk Gillian Paterson Inverness, Nairn, Badenoch & Strathspey Fife Rhona MacLean June Lyall Lochaber, Skye and Wester Ross Scottish Borders Alison Gibson Jill Hosker Administrative Assistant ESF Stirling Project Mairi Macleod Gail Duff
West Lothian Ruth Sherpa
9 Useful Information
Head Office Address
Scottish Childminding Association 7 Melville Terrace Stirling FK8 2ND
Tel: (Switchboard) 01786 445377
Website www.childminding.org
Access to 7 Melville Terrace
See appendix for map.
Hours of Business
8.45 am – 4 pm Monday - Friday
Occasionally the office will be closed for staff training. During these times, the answer machine will inform callers of the situation and when they can call back.
Telephone Messages
Out of hours, messages can be left for office staff on the main office answer machine.
Telephone Number: 01786 445377
Emergency Situations
These can be dealt with out of hours by the Chief Executive or Head of Corporate Services.
Telephone Numbers: Chief Executive - Maggie Simpson 01786 434950 Head of Corporate Services – Louise Buchanan 01324 555938
Scottish Childminding Association Helpline
The Helpline is open: Monday – Friday 10 am – 4 pm Telephone Number: 01786 449063
10 Meeting Rooms
The Head Office can be used for meetings; this can be arranged by Lisa Paterson. Please call for booking form or check the Staff Library section on the Intranet.
Other Facilities Based at Head Office
Library
To request a library list please contact Elizabeth Murdoch, Head of Childminding Practice Development.
Charity Number
The charity number for Scottish Childminding Association:
SC 010489
Scottish Childminding Association is a Charitable Company Limited by Guarantee:
Company Registration No: 144696
Public Holidays – Office Closed to the Public
2011 2012
New Year 3 January 2011 TBC 4 January 2011 TBC
Good Friday 22 April 2011 TBC Easter Monday 25 April 2011 TBC May Day 2 May 2011 TBC Summer Holiday (Stirling) 1 August 2011 TBC
Christmas Holiday
The office will be closed for two weeks over the Christmas and New Year break.
2010 / 2011 2011 / 2012
Closes 21 December 2010 TBC Reopens 5 January 2011 TBC
11 Contact Details – Elected Members
Local Authority Elected Members and Co-optees
Board Members
Convener of the Executive Board Liz Stewart, 302 Calder Road, Edinburgh, EH11 3TB Tel: 0131 4437336 Email: [email protected] First Elected: September 2006
Treasurer of the Executive Board Karen Fordyce, 15 Glenartney Terrace, Perth, PH2 0AT Tel: 01738 580804 Email: [email protected] First Elected: September 2006
President Juliet Hancock, Children’s Services, Viewforth, Stirling, FK8 2ET Tel: 01786 442838 Email: [email protected]
Vice-Presidents Pam Dunn, 55 William Street, Kirkcaldy, Fife, KY1 1TR Tel: 01592 261059 Email: [email protected]
Pauline McInally, 12 Bluebell Wynd, Netherton, ML2 0PS Tel: 01698 351397 Email: [email protected]
Argyll and Bute Margaret Williams, Rosehill, Academy Road, Rothesay, PA20 0BG Tel: 01700 505404 Email: [email protected] First Elected: October 2010
City of Glasgow Joan Jackson, 26 Hardgate Drive, Shieldhall, G51 4XW Tel: 0141 4452252 Email: [email protected] First Elected: September 2006
Highland Yvette Hogan, Burnfoot House, Canal Road, Inverness IV3 8NF Tel: 01463 718243 Email: [email protected] First Elected: October 2008
Moray Donna Dawson, 40 Covesea Rise, Bishopmill, Elgin, IV30 4PN Tel: 01343 543310 Email: [email protected] First Elected: October 2010
North Lanarkshire Jacqui Mulraney, 18 Rockcliffe Path, Chapellhall, Airdrie, ML6 8LH Tel: 01698 733995 Email: [email protected] First Elected: October 2008
12 Scottish Borders Lisa Lyall, Lindisfarne, 1 Teviot Park, Kelso, TD5 8HB Tel: 01573 228562 Email: [email protected] First Elected: October 2009
South Lanarkshire Nicole Digruber, 40 Tobermory Road, Rutherglen, Glasgow, G73 5PP Tel: 0141 634 8778 Email: [email protected] First Elected: October 2009
West Lothian Susan Defoe, 16 Oldwood Place, Livingston, EH54 6UJ Tel: 01506 414224 Email: [email protected] First Elected: October 2009
Childminding Development Team
Aberdeenshire Elaine Milligan, 15 Eider Road, Newburgh, Ellon, AB41 6FD Tel: 01358 788128 Email: [email protected] First Elected: October 2008
City of Edinburgh Lorraine Sutherland, 2 Wester Broom Avenue, Edinburgh, EH12 7QX Tel: 0131 334 8395 Email: [email protected] First Elected: October 2009
Clackmannanshire Pauline Carberry, 18 Park Crescent, Sauchie, FK10 3DS Tel: 01259 212281 Email: [email protected] First Elected: September 2006
Dumfries and Galloway Jayne Kirkby, Knocknassie House, Kirkcolm, Stranraer, DG9 0QB Tel: 01776 853617 Email: [email protected] First Elected: October 2007
East Lothian Joanna Addie, 64 Denholm Avenue, Musselburgh, EH21 6TY Tel: 0131 6532394 Email: [email protected] First Elected: October 2007
Falkirk Kathleen Bell, 132 Dean Road, Bo’ness, EH51 0HD Tel: 01506 207278 Email: [email protected] First Elected: October 2010
Fife Johanne Wood, 73 Scotland Drive, Dunfermline, KY12 7TP Tel: 01383 624046 Email: [email protected] First Elected: October 2009
13 Inverclyde Carol Ann Tracey, Beinn Ime, 40 Merino Road, Greenock, PA15 4BY Tel: 01475 892160 Email: [email protected] First Elected: October 2010
North Ayrshire Louise Daly, 10 Wardlaw Gardens, Lawthorn, Irvine KA11 2EW Tel: 01294 211787 Email: [email protected] First Elected: October 2009
Perth and Kinross Hazel Moffat, 10 Glenlochay Road, Perth PH2 0AX Tel: 01738 637767 Email: [email protected] First Elected: October 2009
14 Key Staff Contacts
Department Position
Strategic Planning Team Maggie Simpson Chief Executive [email protected]
Elizabeth Murdoch Head of Childminding Practice Development [email protected]
Louise Buchanan Head of Corporate Services [email protected]
Anne Condie Head of Childminding Services [email protected]
Enid Lowe Area Manager [email protected]
Katie Adam Area Manager [email protected]
Corporate Services Louise Buchanan Head of Corporate Services [email protected]
Karen Blair Strategic Services Manager [email protected]
Maureen Retson Finance Assistant [email protected]
Lisa Paterson Strategic Services Administrative Assistant [email protected]
Anne Sherry Corporate Services Administrator [email protected]
Leigh McEwan Communications Co-ordinator [email protected]
Julie Cunningham Administrator [email protected]
Joy Black Administrative Assistant [email protected]
Fiona Small Administrative Assistant [email protected]
15 Email (departments):
Membership [email protected]
Information [email protected]
Training [email protected]
16 Team Contacts
Anne Condie Team
Anne Condie – Head of Childminding Services Address: 6 Ascot Avenue, Glasgow, G12 0AX Tel/Fax: 0141 3410418 Email: [email protected]
City of Glasgow Childminding Development Officer - Vacant
Tracey Murray - City of Glasgow Childminding Development Officer Address: 26 Troon Court, East Kilbride, G75 8TA Tel/Fax: 01355 573177 Email: [email protected]
Jacqueline Spence – City of Glasgow Childminding Development Officer Address: 16 Sanderling Place, Greenhills, East Kilbride, Glasgow, G75 8YZ Tel/Fax 01355 238 593 Email: [email protected]
Lorna Carlyle – South Lanarkshire Childminding Development Officer Address: 6 Drumore Avenue, Chapelhall, Airdrie, ML6 8HB Tel/Fax: 01698 832076 Email: [email protected]
17 Katie Adam Team
Katie Adam – Area Manager Address: Sliema, Essich Road, Inverness, IV2 6AH Tel/Fax: 01463 715545 Email: [email protected]
Elaine Herron - Aberdeen City Childminding Development Officer Address: Silverburn Lodge Childcare Centre, Claymore Drive, Bridge of Don, Aberdeen, AB23 8GD Tel/Fax: 01224 443790 Email: [email protected]
Fiona Rennie – Aberdeenshire Childminding Development Officer Address: 2 Bruce Place, Oldmeldrum, Aberdeenshire, AB51 0GU Tel/Fax: 01651 873184 Email: [email protected]
Margaret Wylie – Aberdeenshire Childminding Development Officer Address: 50 Prunier Drive, Peterhead, AB42 1ZH Tel/Fax: 01779 480 415 Email: [email protected]
Fiona Taylor – Caithness and Sutherland Childminding Development Officer Address: 11 Fraser Drive, Wick, KW1 4PJ Tel/Fax: 01955 606931 Email: [email protected]
Rhona MacLean – Inverness, Nairn, Badenoch and Strathspey Childminding Development Officer Address: 10 King Brude Road, Inverness, IV3 8LU Tel/Fax: 01463 248700 Email: [email protected]
Alison Gibson – Lochaber, Skye and Wester Ross Childminding Development Officer Address: 3 Kearan Road, Kinlochleven, Lochaber, PH50 4QU Tel/Fax: 01855 831546. Email: [email protected]
Gail Duff – Administrative Assistant - ESF Project Address: 5 Burn Brae Avenue, Westhill, Inverness, IV2 5RG Tel/Fax: 01463 798 634 Email: [email protected]
18 Enid Lowe Team
Enid Lowe – Area Manager Address: 13 Deanpark Avenue, Balerno, EH14 7EB Tel/Fax: 0131 449 4614 Email: [email protected]
Kirsty McAlpine – City of Edinburgh Childminding Development Advisor Address: 9 Starlaw Gardens, Bathgate, West Lothian, EH48 1NL Tel/Fax: 01506 657874 Email: [email protected]
Ann Hadland – Dumfries and Galloway (West) Childminding Development Officer Address: Blackhill, Glenluce, Wigtownshire, DG8 0NZ Tel/Fax: 01581 300659 Email: [email protected]
Lisa Richardson – Dumfries and Galloway (East) Childminding Development Officer Address: 6 Barnton Road, Dumfries, DG1 4HL Tel/Fax: 01387 257408 Email: [email protected]
Gillian Paterson – Falkirk Childminding Development Officer Address: 8 Ferguson Grove, Bonnybridge, FK4 1PU Tel/Fax: 01324 819345 Email: [email protected]
June Lyall - Fife Childminding Development Officer Address: 26 Denholm Court, Glenrothes, Fife, KY6 1JP Tel/Fax: 01592 756986 Email: [email protected]
Jill Hosker - Scottish Borders Childminding Development Officer Address: 21 Kirkland Street, Peebles, EH45 8AU Tel/Fax: 01721 724561 Email: [email protected]
Mairi Macleod - Stirling Childminding Development Officer Address: Craigour Cottage, The Terrace, Bridge of Tilt, Pitlochry, PH18 5SZ Tel/Fax: 01796 481 667 Email: [email protected]
Ruth Sherpa – West Lothian Childminding Development Officer Address: Roseneath Cottage, 48 Linlithgow Road, Bo’ness, EH51 0DN Tel/Fax: 01506 829933 Email: [email protected]
19 APPENDIX
Contents:
SCMA Head Office location map
20 Directions to Scottish Childminding Association Head Office, Stirling
From motorways (M80/M9)
Region Office Council offices – Viewforth, are on the right. Turn left into Snowdon Place. Look out for back of a large road sign about 100 yards on the right. Turn right down a narrow lane jus past the road sign. The lane starts off tarmac but becomes rough at foot of dip. Head Office is quite far down that lane on the right with very high black iron gates and railings.
If coming from the North in the past Scottish Amicable At the roundabout with the clock at the end of Drip Road, take the ring road past Tesco and bus station to the next roundabout. Take the exit that runs between Stirling Miners Welfare Club and Durham Pine and go up to the traffic lights. Turn left and go to next traffic lights. Turn right into Snowdon Place – follow directions as above.
If walking from bus or railway station Go up Station Road (opposite railway station); turn left into main shopping street (Murray Place/Port Street). Go along to the far end to crossroads. Crossroad keeping Filling Station on your right. At the end of the block the black boy fountain is ahead across the road. Keep it on your right s you go along Melville Terrace. At number 7 there is a sign for SCMA on the side of the building. Go down the steps and through the rear of the building.
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