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A Brighter Future Ahead

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A Brighter Future Ahead A Brighter Future Ahead Sustainability Report 2020 th Annual General Meeting 7(“Fully Virtual”) Date : 28 June 2021, Monday Time : 2.00 p.m. COVER RATIONALE Broadcast As in previous years, the cover of Venue : Tricor Business Centre, the Ranhill Utilities Berhad (“Ranhill”) Gemilang Room, Unit 29-01, Sustainability Report 2020 (“SR2020”) Level 29, Tower A, Vertical Business Suite, is identical to our Annual Report Avenue 3, Bangsar South, 2020 (“AR2020”). This is in line with No. 8, Jalan Kerinchi, ensuring consistency in our corporate 59200 Kuala Lumpur messages. Our Reports ANNUAL REPORT 2020 SUSTAINABILITY REPORT 2020 The AR2020 provides a comprehensive The SR2020 is a comprehensive report of the Group’s account of Ranhill’s financial performance sustainability performance. It covers results achieved as well as the audited financial accounts. for material Economic, Environment and Social (“EES”) topics. It also provides strategic information pertaining to REPORTING the Group’s business and operational strategies, its SUITE The SR2020 is developed in accordance to the GRI challenges and risks, outlook and prospects as well as 2018 Standard as well as disclosure requirements information on its business model and industry value under the Bursa Malaysia FTSE4Good Index. chain including financial and non-financial values created. CORPORATE GOVERNANCE REPORT (“CG2020”) CG2020 demonstrates how Ranhill has applied corporate governance practices as provided for in the Malaysian Code of Corporate Governance 2017 (“MCCG” 2017”). Contents page page page page 24 42 49 59 Environmental Contribution Inspirational Enhancing Awareness & Towards Social Workplace & Governance Preservation Wellbeing & Culture Across The Capacity Building Group Business Overview Environmental Awareness & Preservation 55 Employee Engagement – Training & 24 Circular Economy Development 3 Ranhill Fact Sheet 4 Our Presence 27 Addressing Non-Revenue Water Challenges 55 Employee Recruitment In Malaysia 56 Organisational Acculturation Performance Review 28 Climate Change 56 Diversity & Inclusivity 6 Group Financial Highlights 29 Preserving Water Resources 58 Succession Planning 7 Message From The President and 38 Greenhouse Gas (“GHG“) Emissions Chief Executive Enhancing Governance Across The Group 41 Biodiversity 59 Health & Safety About This Report 9 Scope & Material Boundary Contribution Towards Social Wellbeing & 60 Worker Representation on Joint Health and Safety Committees 9 Reporting Scope and Boundary Capacity Building 60 Health and Safety Performance – Group 9 Report Quality & Data Assurance 42 Contribution Towards Social Wellbeing & Capacity Building 61 Continual Identification and Assessment of 9 Statement of Use High Risk Locations & Mitigation Measures 47 Corporate Social Responsibility Program 10 Approach to Materiality 62 Health and Safety Related Training 10 Reporting Period Inspirational Workplace & Culture 63 Public Health and Safety 10 Availability 49 Employee Engagement 63 Customer Engagement 10 Membership in Associations 50 Compliance to Local Laws and Legislation 10 Feedback 50 Employee Remuneration Ranhill Data Table 53 Work Life Balance Sustainability At Ranhill 11 Management’s Approach to Sustainability 54 Employee Engagement – Communication GRI Standards Content Index 15 Sustainability Governance & Leadership 54 Grievance Mechanism and Procedures 18 Stakeholder Engagement 21 Materiality OUR MISSION TO BE A REGIONAL LEADER IN WATER, WASTEWATER AND ENERGY WITH EMPHASIS ON CIRCULAR ECONOMY. OUR VISION ENRICHING LIVES THROUGH SUSTAINABLE SOLUTIONS ENRICHING LIVES Ranhill aspires to lift the quality of life by being at the forefront of nation building through sustainable environment and power solutions using innovative and clean technology. SUSTAINABLE SOLUTIONS Ranhill aspires to meet the needs for an enhanced quality of life and a cleaner planet through innovation. We subscribe to the triple-bottom-line approach, to the Environment (Planet) and Communities (People) whilst achieving our Financial Objective (Profit). We inspire our employees to be innovative in providing solutions beyond customers’ expectations. OUR VALUES RESPECT RESOURCEFUL RESULT Respect for the Determination in Focussed on delivering environment, communities sourcing and adopting growth and value to our we serve and for our innovative solutions. stakeholders. employees. 3 Ranhill Utilities Berhad // Sustainability Report 2020 Business Overview Contribution Towards Social Performance Review Wellbeing & Capacity Building Inspirational Workplace & Business Overview About This Report Culture Sustainability At Ranhill Enhancing Governance Across Ranhill Fact Sheet Environmental Awareness & The Group Preservation Provides Water to 23,341kilometres 3.8 Million of pipelines of which in Johor, Malaysia 19,748 kilometres of water reticulation mains 3,347 kilometres 705 44 of water mains distribution Active Treated Water Treatment kilometres Water Reservoir Plants 169 of raw water pipelines 77 kilometres of PUB distribution NRW Level stands at 26.7% Provides Electricity to 1.2 Million population with a total energy generating capacity of 380 Megawatts (“MW”) from two 99.8% Combined Cycle Gas Turbine (“CCGT”) Water Supply Coverage power plants in Sabah, Malaysia Total Water and Wastewater 12 10 Treatment Capacity Wastewater Water & Wastewater Treatment Plant Treatment Plant and Water 2,367 MLD in China Reclamation Treatment Plant in Thailand 85.6% 14.4% Local International Employees Ranhill Utilities Berhad included in 3,086 FTSE4Good Bursa Malaysia Index 4 Ranhill Utilities Berhad // Sustainability Report 2020 Business Overview Our Presence 02 03 01 We stand proud as a Malaysian conglomerate with keen interest to reach out to, and better lives of local communities via the environment and energy sectors. 5 Ranhill Utilities Berhad // Sustainability Report 2020 Business Overview Contribution Towards Social Performance Review Wellbeing & Capacity Building About This Report Inspirational Workplace & Culture Sustainability At Ranhill Enhancing Governance Across Environmental Awareness & The Group Preservation 01 02 MALAYSIA CHINA Water Supply Services in Johor, • Concession agreement with Malaysia local authorities or industrial park management councils Our Businesses • Exclusive license to provide source to 3 • 12 Wastewater treatment plants tap water supply services throughout ranging from 25-30 years the State of Johor Water • Total treatment design capacity of Supply • Johor is the third most populous state 227 MLD Services with a population of approximately 3.8 million as at December 2020 • 44 Water treatment plants Water and • Total treatment design capacity of Wastewater 2,026 MLD 03 Treatment & THAILAND Reclamation Power Business in Sabah, Malaysia Water Treatment • 10 Water, wastewater treatment plant The largest IPP in Sabah, Malaysia • and reclamation water treatment plant • Operates two (2) 190 MW CCGT Non-Revenue Total treatment design capacity of power plants in Kota Kinabalu • Water 114 MLD Management Industrial Park • 21-year PPA with SESB for the sale of up to 380 MW of electrical generating capacity and electricity production Energy • Total capacity represents approximately 40% of combined installed capacity of all IPPs in Sabah SEGMENTAL REVENUE SEGMENTAL REVENUE SEGMENTAL REVENUE (RM’Million) (RM’Million) (RM’Million) 1,464.3 14.1 154.0 99.0% of group revenue 1.0% of group revenue Revenue of RMB 253.0 Million (RM154.0 Million) but is not consolidated (effective December 2016, Ranhill Water (Hong Kong) Ltd. (“RWHK”) has became an associate as the group’s shareholding in RWHK reduced to 40%) 6 Ranhill Utilities Berhad // Sustainability Report 2020 Performance Review Group Financial Highlights Revenue Profit from Operation (RM’000) (RM’000) Segment Revenue 1,478,409 92,128 (FY2019 : 1,551,844) (FY2019 : 215,432) (FY2018 : 1,468,127) (FY2018 : 201,683) 84% Environment Sector 16% Energy Sector Net Profit for the Year Shareholders’ Equity (RM’000) (RM’000) 36,492 463,973 Segment Profit/(Loss) (FY2019 : 65,689) (FY2019 : 468,903) (FY2018 : 64,969) (FY2018 : 451,500) 91% FY2018 FY2019 FY2020 Environment Sector (RM’000) (RM’000) (RM’000) (Restated) (Restated) 9% Energy Sector Revenue 1,468,127 1,551,844 1,478,409 Profit from operation 201,683 215,432 92,128 Net Profit for the year 64,969* 65,689** 36,492*** Weighted average number of ordinary share 1,065,975 1,065,975 1,067,057 Basic earnings per ordinary share (sen) 6.09 6.16 3.42 Total Asset 2,190,108 2,804,568 2,309,216 Shareholders' Equity 451,500 468,903 463,973 Net Asset per share 0.42 0.44 0.43 Note: * Adjusted to exclude non-recurring items and IC Interpretation 12 Service Concession Arrangements (“IC. 12”) ** Adjusted for IC. 12 *** The drop in profit (from RM65.7 million to RM36.5 million) is due to lower contribution from RPI and RanhillSAJ (due to discount to B40, COVID-19 contribution and non-recurring income recognition in FY2019) 7 Ranhill Utilities Berhad // Sustainability Report 2020 Business Overview Contribution Towards Social Performance Review Wellbeing & Capacity Building Inspirational Workplace & Performance Review About This Report Culture Sustainability At Ranhill Enhancing Governance Across Message From Environmental Awareness & The Group Preservation The President and Chief Executive Tan Sri Hamdan Mohamad President and Chief Executive Dear Stakeholders, FY2020 has been an unusual year due to the unprecedented disruptions As President and Chief Executive of Ranhill Utilities and impacts caused by
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