2012/13 Camels Head Local Community Plan 2012/13 Camels Head Local Community Plan 2

Contents

“By 2014, Devon and Somerset Fire and Rescue Overview ...... 3 Service (DSFRS) will be saving lives and limiting Station performance ...... 5 the number of injuries from preventable fires and Incidents attended ...... 5 accidents because people and communities in Deliberate Fire Reduction ...... 6 Devon and Somerset will be making better Station Response Activity: ...... 6 informed decisions about their safety and spending Community Safety Team ...... 7 their time in safer buildings. Case Study ...... 7 Have your Say ...... 7 When local, regional or national incidents do occur, In the community ...... 8 our emergency response teams will be even more agile to deploy the skills and resources needed to How this information can be used ...... 8 deal effectively and safely with the range of Who has Accidental Dwelling Fires? ...... 9 challenges they face. Relative Likelihood Index (RLI) ...... 9 A professional approach to planning your safety ...... 10 Our trained and qualified staff, our key Core Values ...... 10 partnerships and the sustainable processes they Planning for future improvement ...... 11 operate, will be responsive to a constantly How we will respond in an emergency ...... 17 changing environment and will be recognised as Training ...... 19 examples of good practice, as well as contributing Advice for business ...... 20 to wider society and the DSFRS reputation for Glossary ...... 21 organisational excellence.” About the Highest risk Mosaic groups ...... 21 How we calculated the Response Activity Class ...... 22

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 3

Overview

demographics with at one end, the lower scale response support is given to the two neighbouring socio-economic groups and, smart private dwellings stations at Crownhill and Greenbank. at the other. It spans social housing (many privately owned by registered landlords) and private housing. There are several light industrial estates in the area as well as large educational establishments. The The station area is home to a range of risks, station area has the highest incidence of secondary including HM Naval Base Devonport which is one of fires in Devon and Somerset and the station three principal base ports for the Royal Navy fleet. personnel are actively engaged within the Much of the Naval Base site is operated by Babcock community to reduce deliberate fire setting. The Marine who is operators for the nuclear licensed site highest call rate for the station occurs between 1530 providing for the refuelling, defueling and refitting of and 2200. the UK’s nuclear powered submarine fleet, as well

as support facilities for a range of frigates and other http://www.dsfire.gov.uk/AboutUs/WhatWeDo/OurC surface ships. Babcock also provides docking, orporatePlan/LocalCommunityPlanning.cfm?siteCat Camels Head’ Fire Station is located in Ferndale construction and refitting facilities for the Military egoryId=2&T1ID=10&T2ID=123&T3ID=183 Road, Weston Mill, Plymouth close to the Camels and Civilian companies.

Head Gate entrance to HM Naval Base Devonport and covers the western side of Plymouth. It covers The main arterial route between Devon and an area of approximately 12.5 square kilometres Cornwall passes through the station area and and has a population of almost 53,500 people. crosses the River Tamar at the Tamar Bridge and through the Saltash Tunnel. There are also three The Group Commander has overall responsibility ferries that operate between Devon and Cornwall for the station. The fire station personnel have, in that have a landing slip in the station area. addition to their customary firefighting and community safety role, started developing the skills The station contains two of the eight highest fire necessary to become a Specialist Rescue Station risk wards in Devon and Somerset Fire and Rescue specialising in water rescue and rope rescue Service area (Devonport and St Budeaux) and is capabilities. Each watch consists of 13 personnel – the second most densely populated area in the two one Watch Manager, two Crew Managers and ten counties and contains a number of high rise blocks fire fighters. The staff are also the main asset in of flats (15 floors). The area of Devonport is undertaking a range of Community Safety (CS) currently undergoing a programme of major activities that are primarily aimed at preventing fires regeneration with new housing developments and as well as deaths and injuries in fires. commercial facilities being built over the next few years. The St Levan’s Road gas storage depot is The Station area includes a mixture of also located within the station area. Operational www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 4

The map shows all activity in the area, group support team, station staff and staff from adjoining stations, in the 12 months to April 2011

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 5

Station performance Incidents attended (within station area)

Annual Five Appliances: 2006/2007 2007/2008 2008/2009 2009/2010 2010/2011 % year Change Average  2 x Fire Appliance Primary Fires 190 201 165 179 112 -37% 169

 1X Specialist Rescue Vehicle Secondary Fires 536 329 229 173 157 -9% 285 Chimney Fires 2 3 8 5 5 0% 5

All False Alarms 324 231 253 197 206 5% 242 Establishment: Automatic False Alarms 198 121 174 116 130 12% 148  52 X Wholetime False Alarms Good Intent 95 93 58 73 61 -16% 76  0 X Retained Malicious False Alarms 31 17 21 8 15 88% 18 attended

Special Service Calls 150 146 142 136 105 -23% 136 All Incidents (includes non 1202 910 797 690 585 -15% 837 attendance) Total minus False Alarms & 878 679 544 493 379 -23% 595 Co-Res

Station Demand 2006-2011 (Hour of day) Station Demand 2006-2011 (Month of the year) *Incidents in station area, not including false alarms or co-responding *Incidents in station area, not including false alarms or co-responding

60 80 70 50 60 40 50 Number of Number of 40 30 Incidents Incidents 30 5 yr Average 20 5 yr Average 20 10 10 0

0 Jul

Apr Oct

Jun Jan

Feb Mar

Nov Dec

Aug Sep 0 2 4 6 8 10 12 14 16 18 20 22 May Month of the year Hour of the day

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 6

Deliberate Fire Reduction Station Response Activity: Deliberate fires currently account for approximately 40% of all the fires we 4 year average % of % of attend throughout Devon and Somerset, although in Camels Head Station 4 year average incidents on Calls on Calls not

area this is closer to 68% of all fires. Total Turnouts Station Station on Station Ground Ground Ground Not only does this impact upon many areas of our organisation but it can 48 Camels Head 1222 746 61% 39% leave visible scars in your communities for long periods of time.

These fires are, without doubt, unnecessary and preventable and we are 48 Camels Head committed to sustaining long term reductions, not just with all fires we attend but especially those which are started deliberately. Our findings from reviewing this area of our service delivery have resulted in a new approach to Station number 48 identifying problems, dealing with the issues, evidencing the work we do and Fire Fatalities (2006-2011) 1 reviewing the impact our actions have. Fire Casualties (2006-2011) 72 Co responder and incidents of other medical assistance 0 We would very much like you to share with us any concerns you have in Fatalities (2009-2011) communities relating to deliberate fires; no matter how big or small they are. It is important for us to know about fires we may have not attended, enabling Co responder and incidents of other medical assistance 21 us to provide a measured and appropriate response. Casualties (2009-2011)

We can be contacted at [email protected] so please let us know Other Special Service Calls Fatalities (2009-2011) 0 your thoughts and give us the chance to make a difference. Other Special Service Calls Casualties (2009-2011) 11 Alternatively, for advice go to www.dsfire.gov.uk and click on ‘Your Safety’ then ‘Deliberate Fires’. You can also anonymously phone Crimestoppers on 0800 555 111. 5 year average number of incidents( not including False Response Activity alarms or Co-responding classed as

595 Medium

In the 6 month period July 2011 to December 2011 the station reported an appliance off the run through the Gartan N/A system. www.dsfire.gov.uk

2012/13 Camels Head Local Community Plan 7

Case Study Have your Say Camels Head Fire Fighters maintain close relationship with The Royal Naval Dockyard Devonport. This requires close liaison with both The Royal Navy Devon & Somerset Fire & Rescue Service (DSFRS) always aims to operate at and Babcock (Company who service the fleet). This long relationship enables the highest levels and to provide the public with a service of which they can be fire crews and the Navy to effectively respond to incidents that may occur. proud. Positive comments and feedback are very much appreciated. If you would like to make a compliment to DSFRS you can use the details below for the Complaints Officer. When received compliments are passed onto the Chief Fire Officer and the Group Commander or line manager of the department or person that is the subject of the compliment.

DSFRS takes any form of complaint seriously and aims to deal with them responsively, efficiently and effectively, in a manner that is appropriate for the individual complainant. If service users are not satisfied with the service they have received from DSFRS, they should feel empowered to make a complaint and receive a professional response.

Community Safety Team In either case please contact us by any of the following methods: We have three Fire Safety Helplines across the Devon & Somerset area:- In Writing to Complaints Officer Devon & Somerset Fire & Rescue Service The Knowle All Devon - 01392 87 2288 Clyst St George West Somerset - 01823 365365 Exeter East Somerset - 01935 382000 EX3 0NW You may also email: [email protected]

Home Safety Visit Telephone 01392 87 2354 To see if you are eligible for a free home safety visit: Or email: [email protected] Freephone 0800 73 11 822 or Text your request to: 078 00 00 2476

www.dsfire.gov.uk

2012/13 Camels Head Local Community Plan 8

In the community

Group Area Prevention and Protection profiles have been created by the Community How this information can be used Risk Intelligence Team to illustrate the risks in each of the 12 Group Areas. These This risk profile is designed to help intelligence led planning and delivery of profiles draw on a wide range of data sources, as shown below, including Fire community safety activity. The document contains an assessment of the incident data, demographic information, as well as data from our partners, to provide domestic risks within a Group area and highlights those groups within the a framework for an intelligence led approach to community safety activity across community most at risk. Devon & Somerset. These will be the basis for targeting our approach to community safety work. They will be available to view, as they become available at: The figure below shows the risk profile supporting all phases of the Planning and Delivery of Community Safety Activity. http://www.dsfire.gov.uk/AboutUs/WhatWeDo/OurCorporatePlan/LocalCommunityPla nning.cfm?siteCategoryId=2&T1ID=10&T2ID=123&T3ID=183

PLANNING

Community Partner Safety Organisation Activity Data Data Sources SCHEDULE REASSES AND DESIGN RISK DELIVERY Experian Local Mosaic Knowledge RISK PROFILE

Home Census and Incident Data other public Safety domain data REVIEW & DELIVERY Profile EVALUATION

Although we use this information to ascertain the groups in our communities that are more likely to have fires, we still encourage all members of our communities to ensure that they are as safe as practicable. For more information please go to: www.dsfire.gov.uk or www.direct.gov.co.uk/firekills.

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 9

How is the information used to ascertain the high risk groups? Who has Accidental Dwelling Fires? Nearly 4500 accidental dwelling fires from the three year period 01/04/2007 to High risk groups and areas are identified by compilation of the data sources 31/03/2011 have been analysed to identify the highest risk social groups in described above, these are analysed and factors identified which indicate a level of Devon. This enables targeting of these groups with appropriate home safety above average risk for Accidental Dwelling Fires. These are then compared against activity, which may take the form of a Home Safety Visit, self assessment or the local populations across Devon & Somerset to give an overall picture of the Home information and advice. Safety risk for each of DSFRS’s 12 Group Areas. A high risk group is one with that is identified as having a higher likelihood of having a dwelling fire, rather than likely to Type West Type Description experience a higher number of dwelling fires. Code Devon For example within a certain area, the population and expected number of dwelling G32 Students and other transient singles in multi-let houses 5593 fires may be distributed as follows: Transient singles, poorly supported by family and G33 5552 neighbours Group No of Households in Relative Expected Number of Students involved in college and university area Likelihood Fires G34 1705 Index communities Z 50 200 5 M57 Old people in flats subsisting on welfare payments 2024 Y 200 100 10 M58 Less mobile older people requiring a degree of care 1256 X 500 50 12.5 People living in social accommodation designed for M59 1509 older people In this case though both Groups X and Y would have higher numbers of dwelling Tenants in social housing flats on estates at risk of N60 846 fires, due to their larger number of households, however they would not be serious social problems considered as high risk as those households in Group Z. The benefit in terms of the Childless tenants in social housing flats with modest N61 4894 number of incidents prevented by engagement with households in group Z is clearly social needs much larger (in theory one household in 10 would experience a dwelling fire) than in Multicultural tenants renting flats in areas of social the other two groups (X would see one in 40, Y one in 20). N63 16 housing Relative Likelihood Index (RLI) Diverse homesharers renting small flats in densely N64 23 The likelihood index is a score given to each group which gives the relative likelihood populated areas of a household in a particular group experiencing a dwelling fire. A group with a risk of fire that is exactly average would have a likelihood index score of 100. A score of N66 Childless, low income tenants in high rise flats 1121 above 100 is indicative of an above average risk and a score of below 100 below Vulnerable young parents needing substantial state O69 4257 average risk. Put simply a higher likelihood index for a group means the risk to that support group is higher. Total Premesis 28796

www.dsfire.gov.uk

2012/13 Camels Head Local Community Plan 10

A professional approach to planning your safety Core Values Our 2014 strategy is our most important document as it sets the direction In delivering our strategy we expect our staff to demonstrate the against which we plan and deliver our services. following behaviour in line with our corporate Equality and Diversity strategy; ‘Making the Connections'. The draft strategy also describes the sort of culture we wish to develop that will help us achieve our strategic aims. The full version can be found at: http://www.dsfire.gov.uk/AboutUs/WhatWeDo/OurCorporatePla n.cfm?siteCategoryId=2&T1ID=10&T2ID=123

The strategy establishes three strategic principles:

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 11

Planning for future improvement As we now adopt a targeted approach to fire safety we cannot always predict where we will carry out our community safety activities; because we utilise staff from all over the group area to provide these activities the amount of activity reflected below is for the whole group area, and, where we can break it down locally, for your local station.

Amount of Activity Amount of activity Where in the group we Activity Description What it means in your area planned in your planned as group plan to undertake the area total work Standard HFSV will be carried out where a partner agency has We will provide these activities based on our referred a member of our Home Safety visits will be conducted where intelligence community risk profiles, operational 100% of all relevant HFSV's community whom is in one of the identifies a member of our “at risk” groups, either locally, intelligence and were partners and members referrals identified "at risk" groups. The centrally or via a partnership referral of our communities request and it is in line group risk profile can be found at with our local identified need. www.dsfire.gov.uk

Each watch will be required in partnership with the local community to identify issues in the area, such as type of fire and time of occurrence. They will then design and deliver an event to reduce the instances of this type of fire. 4 We will provide these This could be that an area has been identified as having a A Multi Agency day of action activities based on our number of refuse fires on a weekend and the watch will involving Fire Service personnel community risk profiles, spend time engaging with people in the area at the time in this event can be a fun day or operational intelligence Community a bid to reduce the number of fires. enforcement day involving 50 and were partners and Action Day Again each watch will be required in partnership with the watches or individuals. This event members of our local community to identify issues in the area, such as type can also include station open communities request of fire and time of occurrence. They will then design and days. and it is in line with our deliver an event to reduce the instances of this type of fire. 4 local identified need. This could be that an area has been identified as having a number of refuse fires on a weekend and the watch will spend time engaging with people in the area at the time in a bid to reduce the number of fires.

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 12

Amount of Activity Amount of activity Where in the group we Activity Description What it means in your area planned in your planned as group plan to undertake the area total work

We will provide these activities based on our Intelligence led seasonally targeted campaigns aimed at community risk profiles, Any event including presentation providing tailored specific fire and other safety advice. Community operational intelligence of Community Fire Safety Examples are Caravan Fire advice in the lead up to Safety 20 20 and were partners and information tailored towards a summer holidays, Bonfire Night fire safety advice and Campaign members of our specific message or group campaigns around winter such as electric blanket testing communities request and chimney fire prevention advice and it is in line with our local identified need.

An event where by any member of We will provide these the community or group use the activities based on our service premises as a meeting community risk profiles, Community place for a formal or informal As Required operational intelligence use of meeting this can also include As required and were partners and Service partner agencies using any service members of our Premises premises. Admin to enter one communities request address for event - usually and it is in line with our community building. local identified need.

We will provide these activities based on our Delivery by Fire Service Personnel community risk profiles, of KS I Package in a school operational intelligence environment delivered by up to 2 Key Stage I 22 206 and were partners and personnel ideally to an audience of members of our approximately 40 children {Note communities request One CS Activity sheet per talk}. and it is in line with our local identified need.

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 13

Amount of Activity Amount of activity Where in the group we Activity Description What it means in your area planned in your planned as group plan to undertake the area total work We will provide these activities based on our Delivery by Fire Service Personnel community risk profiles, of KS II Package in a school operational intelligence environment delivered by up to 2 Key Stage II 22 181 and were partners and personnel ideally to an audience of members of our approximately 40 children {Note communities request One CS Activity sheet per talk}. and it is in line with our local identified need. We will provide these Delivery by Fire Service Personnel activities based on our of KS III Package in a school community risk profiles, environment delivered by up to 2 Delivered by operational intelligence personnel can be delivered to an Key Stage III Group Support 62 and were partners and audience of up to a year group Team members of our size depending upon school communities request requirements{Note One CS and it is in line with our Activity sheet per talk}. local identified need. Delivery by Fire Service Personnel We will provide these of KS IV Package in a school activities based on our environment delivered by up to 2 community risk profiles, personnel can be delivered to an Delivered by operational intelligence Key Stage audience of up to a year group Group Support 62 and were partners and IV size depending upon school Team members of our requirements{Note One CS communities request Activity sheet per talk}. Can and it is in line with our include RTC reduction education. local identified need. We will provide these Where a group of young people activities based on our Youth receive a structured input over a community risk profiles, The princes trust events are 1 day events where young Engagement period of time. More than one operational intelligence people involved in the princes trust scheme visit the FRS (inc Dof E / session is arranged and includes As required and were partners and and are given fire safety advice they are also involved in Scouts/ Scouts Badge D of E and members of our team building activities and show the work of the FRS. Soccer safe) Brownies / Guides {Note One CS communities request Activity sheet per session}. and it is in line with our local identified need.

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 14

Amount of Activity Amount of activity Where in the group we Activity Description What it means in your area planned in your planned as group plan to undertake the area total work We will provide these Where a group of young people Locally events will be held based on local intelligence; this activities based on our Youth receive a structured input over a will involve working with partners to establish where the community risk profiles, Engagement period of time. More than one need to engage with young people is required. The operational intelligence (inc Dof E / session is arranged and includes watches will then establish a bespoke event based on the 4 20 and were partners and Scouts/ Scouts Badge D of E and need and skills available, examples of this include KICKZ, members of our Soccer safe) Brownies / Guides {Note One CS Swim safe but may also be more specific dependant on the communities request Activity sheet per session}. skills available. These events will be locally evaluated. and it is in line with our local identified need. A formal multi agency event aimed at sixth form students and in some cases young people aged between 15 and 21. The event is lead by council and police but involves fire A centrally run event Learn to service personnel in the running within the West Devon Live / and presentation of the event. As Required 7 area. Contract for Involves pre event meetings and

Life planning involving group

management. Events are usually day long events with two sessions per day and can be up to a week long {Note one CS Activity sheet to be entered per day of event}. Watches will be tasked with delivering 1 RTC event each. These will be intelligence led, by both service information and partners. Following the intelligence it will require a 4 bespoke event to be designed and delivered; this may We will provide these activities based on our Any event designed to reduce the include use of the serve RTC vehicles. The aim is to community risk profiles, RTC number of casualties in Road reduce the number of RTC's. operational intelligence Reduction & Traffic Collisions and anti social 40 and were partners and Road Safety driving this can include all road This is where the watches engage with the local members of our Advice safety initiatives such as speed community to reduce the occurrences of anti social driving. communities request watch and drive safe. This will be intelligence led from partner agencies and is 4 and it is in line with our aimed to improve the local community. This will also local identified need. reduce the number of RTC's

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 15

Amount of Activity Amount of activity Where in the group we Activity Description What it means in your area planned in your planned as group plan to undertake the area total work Fire safety checks are checks carried out on non domestic premises as a first look by the fire service at fire safety prevention We will provide these and protection measures in the activities based on our property. This will increase fire community risk profiles, fighter safety allowing us to operational intelligence Fire Safety establish any specific risks within 80 Total number 660 and were partners and Check the premises. It can also lead on to members of our a more in depth fire safety audit of communities request the premises if breaches of fire and it is in line with our safety legislation appear to be local identified need. present. The ability to carry these out will be subject to suitable officers being identified and trained. A Fire safety audit is We will provide these comprehensive review of non activities based on our domestic premises management community risk profiles, controls, procedures and risks operational intelligence Fire Safety within the building. If breaches of As Required As Required and were partners and Audit legislation are present this can members of our lead to formal action including communities request prohibition notices and and it is in line with our prosecutions. local identified need. Crews from our wholetime stations will be visiting public venues During Plympton 40 We will provide these activities based on during opening times. These Performance Camels Head 80 our community risk profiles, operational during performance safety Safety Crownhill 40 intelligence and were partners and inspections will be to ensure that Inspections Greenbank 80 members of our communities request and it venues are operating within the Plymstock 40 is in line with our local identified need. relevant legislation, e.g licensing, to ensure the public are safe.

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 16

Amount of Activity Amount of activity Where in the group we Activity Description What it means in your area planned in your planned as group plan to undertake the area total work High risk premises in station area to be visited and audited with the ORIS 3 process. These may include specialist rescue and We will provide these activities based on 5 per watch per station as a minimum requirement. fireboat risks as well as premises our community risk profiles, operational Operational Coordinated by Red Watch manager for each Station. List previously not identified for site 20 intelligence and were partners and Risk Audits of risks to be audited will be compiled by GST and Station specific inclusion on the MDT members of our communities request and it Manager risk reduction in liaison with station. database. Revisits for very high is in line with our local identified need risk premises already on the database will also be included.

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 17

How we will respond in an emergency To respond to local and national emergencies we will aim to maintain the following Emergency Response Standards

We have introduced and set our own local emergency response standards following the removal of nationally prescribed response standards. This work has taken several years to complete due to our commitment to an evidenced based approach to risk analysis. These local standards were extensively researched and developed to find a method for categorising risk in communities and defining the response to the Proactive (education, protection and support) and the Reactive (emergency response) service delivery. We have now set standards for domestic fires, road traffic collisions and non-domestic fires. Entrapments are the last standard to be set and are currently being tested in an extended pilot. The local standards are presented below.

Domestic fires Road Traffic Collisions

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 18

To respond to local and national emergencies we will aim to maintain the following Emergency Response Standards

Non Domestic fires Entrapments

The extended pilot splits the standard for off road entrapments into minor and major categories to ensure the most efficient and effective use of resources. Evidence suggests that resources mobilised in accordance with the minor and major categories will be sufficient to meet the needs of the incident. A minor entrapment can be defined as "An incident where persons are physically trapped and unable to free themselves, but there is not an immediate threat of death or serious injury to anyone and the nature, location and extent would not present a serious risk to rescuers." A major entrapment can be defined as: An incident where persons are physically trapped and unable to free themselves, in a location or position that presents a risk of death, or serious injury, to either themselves or rescuers. Control staff will make the initial decision on mobilising based on the information provided by emergency callers. Where there is any doubt over the level of risk involved, the default mobilisation will always be to the major entrapment ERS.

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 19

Training

Training

Our targets for maintaining a competent workforce include the following where appropriate:

Breathing Apparatus training Achieve and maintain 100% of station based staff trained in line with current training policy

Driver re-qualification training Achieve and maintain 100% of identified station based drivers trained in line with current training policy.

Casualty Care training Achieve and maintain 60% of station based staff trained in line with current training policy.

Road Traffic Collision training Achieve and maintain 100% of station based staff trained in line with current training policy.

Estuarial training Achieve and maintain 60% of station based staff trained in line with current training policy.

Each watch or RDS Station will take part in a simulation of a large emergency incident with a minimum of 4 fire service appliances attending.

Camels Head will also organise 4 Local resilience Forum exercises per year. They will also undertake 50 Water/Height incident risk assesments.

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 20

Advice for business Fire Safety Protection

Fire safety law applies in most enclosed public places including the common areas of flats. It also applies to open air events such as sporting events, street festivals, county fairs and other similar events. In many cases fire safety solutions can be simple and not very expensive, but the more people who are involved or the more dangerous the activity, the more complex the solutions need to be.

Devon & Somerset Fire & Rescue Service is committed to making our communities safer places to live, work or visit. A programme of Fire Safety Checks is undertaken in each group based on intelligence from Group Protection Profiles. Fire Safety Checks are carried out on non domestic premises as a first look by the fire service at fire safety prevention and protection measures in the property. This will increase fire fighter safety, allowing us to establish any specific risks within the premises. It can also lead to a more in depth fire safety audit of the premises, if breaches of fire safety legislation appear to be present. Where necessary, a Fire Safety Audit will be conducted; this is a more formal regulatory process and enforcement action can range from letters of deficiency, to full scale prosecutions.

Information on how to carry out a fire risk assessment has been published by HM Government in the form of a series of Fire Safety Risk Assessment Guides for different uses of premises. They are available for free download at: http://www.communities.gov.uk or can be purchased at bookshops.

Another useful source of information on all fire safety matters can be found on another HM Government website at: www.fire.gov.uk.

For full details of DSFRS services and further information can be found at:

http://www.dsfire.gov.uk/YourSafety/SafetyAtWork.cfm?siteCategoryId=4&T1ID=36

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 21

them live in “hard to let” accommodation in large municipal estates. Community Glossary development is often an important focus of activities of social services departments. About the Highest risk Mosaic groups M58 – Less mobile older people requiring a degree of care G32 – Students and other transient singles in multi-let houses Mosaic Profiling Info - In this Type, it is common to find very elderly people living in Mosaic Profiling Info – This Type is most likely to rent flats and divided houses from small private courts specially designed for their needs, as well as in sheltered private landlords. Few people have families living locally and their relationship with accommodation provided by the local authority or in nursing homes. Most of this their local communities is often transitory. population is 75 years of age or older. Many of them have lost a partner, had a fall or begun to suffer from a degenerative illness which now makes it difficult for them to G33 – Transient singles, poorly supported by family and neighbours maintain the private homes and gardens, which many of them, until recently, retained Mosaic Profiling Info – This Type contains many poorly qualified, transient young the ownership. The accommodation they are now in may take the form of a self people living in poor quality accommodation close to the centres of seaside towns or contained flat, in some cases supported by a warden, or a separate room in old major service centres. Many are not in employment, education or training (NEETS). people's accommodation reliant on the services of a common kitchen. Residents tend to have shallow roots in the community in which they live. Many have M59 – People living in social accommodation designed for older people serious social needs. For various reasons they are often reluctant for the state to become involved in addressing them. Mosaic Profile Info - This Type consists mostly of very low income single pensioners who live in small developments of flats, bungalows and terraced housing amidst more G34 – Students involved in college and university communities extensive neighbourhoods of council housing. Some of their homes are purpose built Mosaic Profile Info – This group is characterised by halls of residence and other but without providing dedicated warden services. Others live in homes which are institutional settings in which university students tend to live. Beside halls of residence, unsuitable for occupation by families. this Type may include college and modern flats, purpose-built by private landlords to N60 – Tenants in social housing flats on estates at risk of serious social cater for the needs of the student market. Whilst many residents will live in problems accommodation which is provided by the university, a minority will rent from private landlords. Tenants, especially foreign students, are likely to be poorly informed about Mosaic Profiling Info - This Type contains large numbers of low income workers who their legal rights and can easily be taken advantage of by unscrupulous landlords and live in small flats and purpose built mid rise blocks which they rent from the local their agents. It cannot be assumed that fire and safety regulations will be complied council or other social landlords. These are homes for young single people and with. childless co-habitees, single parents and young co-habiting partners, perhaps with a young child. M57 – Old people in flats subsisting on welfare payments N61 – Childless tenants in social housing flats Mosaic Profile Info - This Type contains a mix of pensioners and young people living in small flats in mid and high rise developments which they rent from local councils and Mosaic Profiling Info - This Type contains people who mostly exist on low incomes and housing associations. Most of these residents have very low incomes and many of who rent homes in small blocks of flats from the local council or from a housing association. Residents are typically young single people, co-habitees or parents with

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 22 perhaps just one young child. They may have been offered a small flat by the council Mosaic Profiling Info - This Type has a high concentration of young parents with pre- or a local housing association which is not suitable for families with children or is school age children who have been given priority for social housing and live in some of otherwise hard to let. the least desirable council estates. Many of the country's most vulnerable young children live in these neighbourhoods. Very few tenants have exercised their right-to- N63 – Multicultural tenants renting flats with modest social needs buy.

Mosaic Profiling Info - This Type contains large numbers of people from minority ethnic How we calculated the Response Activity Class groups who rent their homes from local councils or housing associations. These homes typically take the form of small flats in modern, low rise, purpose built developments. Although these neighbourhoods tend to have high scores on indices of multiple In order to assess the response activity* each station is grouped as follows: RDS 1 deprivation, they accommodate quite a broad mix of occupational groups as well as pump, RDS 2 pump, WDS 1 pump, WDS 2 pump, WDS/RDS 2 pump, WDS/RDS 3 ethnic origins. pump The mean average of 5 years incident data was then calculated for 1 pump RDS & 1 pump WDS stations. To be classified as a Low Activity Station (LAS) the number of N64 – Diverse homesharers renting small flats in densely populated areas incidents had to be a minimum of 25% below the mean average for that group. To be classified as a High Activity Station the number of incidents had to be at least double Mosaic Profiling Info - This Type contains substantial numbers of single people from the LAS for that group. For 2 pump stations the calculation was based on a multiplier of minority ethnic groups, some with small children. They rent small, purpose-built flats in the above: e.g. 2 pump WDS double 1 pump WDS incidents. For 3 pump stations the estates of high rise developments, normally from a council or housing association but calculation was based on combining the classification of the relevant numbers of in some cases from private landlords. These neighbourhoods are ones of ethnic WDS/RDS*Incidents not included, false alarms and co-responders. diversity. Residents are typically in their 30s, 40s and 50s, although there are few pensioners. Most of these developments take the form of small blocks of council flats set in relatively small estates and in close proximity to much more mixed styles of housing. A common feature of these neighbourhoods is that they accommodate people who would find it extremely difficult to afford a place of their own in the open market. As a result of housing pressures, many of these flats, though small, are occupied by more people than they should be, with any spare rooms tending to be sublet to family members or strangers.

N66 – Childless, low income tenants in high rise flats

Mosaic Profiling Info - This Type contains people who live in high rise blocks of socially owned housing. Most are young, single people without children. This Type, as a result, has become one which is now characterised by extreme levels of social deprivation. It contains some of the highest concentrations of neighbourhoods reliant on the state and which few commercial organisations want to promote their services to.

O69 – Vulnerable young parents needing substantial state support

www.dsfire.gov.uk 2012/13 Camels Head Local Community Plan 23

For more information please visit www.direct.gov.co.uk/firekills 2012/13 Version 2.0

www.dsfire.gov.uk