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7. Service Specification Route: 15H Contract

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7. Service Specification Route: 15H Contract 7. Service Specification Route: 15H Contract Reference: QX49901 This Service Specification forms section 7 of the ITT and should be read in conjunction with the ITT document, Version 1 dated 29 September 2011. You are formally invited to tender for the provision of the bus service detailed below and in accordance with this Service Specification. Tenderers must ensure that a Compliant Tender is submitted and this will only be considered for evaluation if all parts of the Tender documents, as set out in section 11, have been received by the Corporation by the Date of Tender. The Tender must be fully completed in the required format, in accordance with the Instructions to Tenderers. A Compliant Tender must comply fully with the requirements of the Framework Agreement; adhere to the requirements of the Service Specification; and reflect the price of operating the Service with the vehicles specified. Terminus Points Tower Gateway, Goodmans Yard and Trafalgar Square, Northumberland Avenue Contract Basis Non-Incentivised Commencement Date 14th November 2015 Vehicle Type 69 capacity Heritage Routemaster vehicles Current Maximum Approved 10.5 metres long and 2.55 metres wide Dimensions New Vehicles Mandatory N/A Hybrid Price Required N/A Sponsored Route No Advertising Rights LBSL Minimum Performance Standard Departing on Time - No less than 78.00% Minimum Operated Mileage No less than 98.00% Standard The Date of Tender for this ITT is: th No later than 12 Noon on Monday 27 April 2015 Tenderers should refer to section 3 of Part A for the Service Specification Explanatory Notes and Appendix B of section 5 for the Example Service Specification of the ITT document. SERVICE SPECIFICATION 1) SERVICE SPEC - ROUTE SPECIFICATION INFORMATION 2) NOTES 3) SCHEDULE REQUIREMENTS & PINCHPOINTS 4) OPERATIONAL CONSIDERATIONS 5) ROUTE RECORD, CURRENT PERFORMANCE, QSI BY TIME OF DAY, IBUS MILEAGE & QSI POINTS 2) NOTES Proposed Changes: At this time, no changes are proposed to the existing service for introduction prior to the commencement of the new Route Agreement for Route No. 15H. HERITAGE ROUTEMASTER Tenderers should note that the following (subject to consultation) are proposed as part of this Service Specification: . Route No. 15H will operate as a Heritage Routemaster route between Tower Gateway, Goodmans Yard and Trafalgar Square, Northumberland Avenue via existing Route No. 15. There are no proposed changes to Route No. 15 resulting from this tender. Crew operated double-deck open platform Routemasters are specified. These vehicles will be leased to the successful tenderer by LBSL. A draft Lease Agreement is included with this ITT. The conductor will be situated on the platform of the vehicle at all times whilst passengers are boarding and alighting, and in view of the special nature of this route will be expected to have received additional training in customer care. The designation Route No. 15H is used for contractual purposes only. This service will be marketed as Route No. 15. This includes all publicity, including destination blind displays. Tenderers are encouraged to submit timetable options which offer lower cost alternatives to the compliant specification for this route. The contract is specified for five years duration, however LBSL retains the right to terminate the contract giving 26 weeks notice. In such circumstances no recompense will be payable to the successful Tenderer. Please note that no more than one bus on route 15H should be scheduled to stand at both Tower Hill, Goodmans Yard and Trafalgar Square, Northumberland Avenue at any one time. 3) SCHEDULE REQUIREMENTS & PINCHPOINTS 3.1) DAILY (EXCEPT CHRISTMAS DAY) SCHEDULE REQUIREMENTS & PINCHPOINTS Tower Gateway, Goodmans Yard to Trafalgar Square, Northumberland Avenue Trafalgar Square, Northumberland to Tower Gateway, Goodmans Yard Avenue First departure no later than 0935. First departure no later than 0950. 0930 - 1840 Every 15 minutes 0945 - 1840 Every 15 minutes Last departure no earlier than1835. Last departure no earlier than 1835. Tenderers should ensure that buses are scheduled to depart no more than 15 minutes apart at all times. Tenderers must identify the cost of the Boxing Day element of this service separately. 4) OPERATIONAL CONSIDERATIONS 4.1) Route No. 15H can suffer from unpredictable traffic delays in the Trafalgar Square and Cannon Street areas. 4.2) Route No. 15H will operate as a Heritage Routemaster route and will be marketed as such. All advertising rights will be retained by the Corporation. 4.3) The Public Service Vehicles Accessibility Regulations 2000, preclude the operation of step-entry double deck buses operating on normal service from 1 January 2017, however an exemption has been granted for Route No. 15H by the Department for Transport. 4.4) Two continuous largely segregated cycle routes through central London are proposed. The East-West Cycle Superhighway between Tower Hill and Acton and the North-South Cycle Superhighway between Elephant & Castle and Farringdon station. This would provide cyclists with a route through central London on low-traffic streets. Route No. 15H will be affected by the construction of the Cycle Superhighway during 2015/2016. 5) ROUTE RECORD, CURRENT PERFORMANCE, QSI BY TIME OF DAY, IBUS MILEAGE & QSI POINTS 5.1) ROUTE RECORD As per Busnet printout. 5.2) CURRENT PERFORMANCE As per current print out. 5.3) QSI BY TIME OF DAY As per current print out. 5.4) IBUS MILEAGE & QSI POINTS As per current print out. Printed On: 23 December 2014 14:25:58 LONDON BUSES - ROUTE DESCRIPTION ROUTE 15: Blackwall Station - Regent Street, Conduit Street Date of Structural Change: 14 November 2015. Date of Service Change: 14 November 2015. Reason for Issue: New Tender. STREETS TRAVERSED Towards Regent Street, Conduit Street: Blackwall Dlr Station Forecourt, Ditchburn Street, Prestage Way, Naval Row, Poplar High Street, Bazely Street, East India Dock Road, Commercial Road, Whitechapel High Street, Leman Street, Prescot Street, Mansell Street, Shorter Street, Tower Hill, Byward Street, Great Tower Street, Eastcheap, King William Street, Cannon Street, St Paul's Churchyard, Ludgate Hill, Ludgate Circus, Fleet Street, Strand, Charing Cross, Trafalgar Square (South Side), Cockspur Street, Pall Mall, Waterloo Place, Regent Street, Piccadilly Circus, Regent Street, Conduit Street. Towards Blackwall Station: Regent Street, Piccadilly Circus, Haymarket, Cockspur Street, Trafalgar Square (South Side), Strand, Aldwych, Strand, Fleet Street, Ludgate Circus, Ludgate Hill, St Paul's Churchyard, Cannon Street, King William Street, Eastcheap, Great Tower Street, Byward Street, Tower Hill, Minories, Goodman's Yard, Mansell Street, Whitechapel High Street, Commercial Road, East India Dock Road, Newby Place, Poplar High Street, Naval Row, Prestage Way, Ditchburn Street, Blackwall Dlr Station Forecourt. AUTHORISED STANDS, CURTAILMENT POINTS, & BLIND DESCRIPTIONS Please note that only stands, curtailment points, & blind descriptions as detailed in this contractual document may be used. BLACKWALL D L R STATION Private stand for up to 4 buses on forecourt of Blackwall DLR Station. Buses proceed from Blackwall Dlr Station Forecourt direct to stand, departing to Blackwall Dlr Station Forecourt. Set down in Blackwall Dlr Station Forecourt, at Stop AP (BP424 - Blackwall Station [dlr], Last Stop on LOR: BP424 - Blackwall Station [dlr]) and pick up in Blackwall Dlr Station Forecourt, at Stop P (BP425 - Blackwall Station [dlr]. AVAILABILITY: At any time. OPERATING RESTRICTIONS: No more than 3 buses on Route 15 should be scheduled to stand at any one time. MEAL RELIEFS: By arrangement. FERRY VEHICLES: By arrangement. BLIND DISPLAY: Blackwall. OTHER INFORMATION: Buses should move forward from the alighting point after setting down passengers. POPLAR, ALL SAINTS STATION (from REGENT STREET, CONDUIT STREET) Public stand for 2 buses on west side of Bazely Street commencing approximately 40 metres south of East India Dock Road and extending 20 metres south. Buses proceed from Poplar High Street via Bazely Street to stand, departing via Bazely Street to East India Dock Road. Set down in Poplar High Street, at Stop T (34214 - Poplar High Street / Blackwall [dlr], Last Stop on LOR: 34214 - Poplar High Street / Blackwall [dlr]) and pick up in East India Dock Road, at Stop A (868 - Bazely Street, First Stop on LOR: 868 - Bazely Street). AVAILABILITY: At any time. OPERATING RESTRICTIONS: Unscheduled curtailments only. MEAL RELIEFS: By arrangement. FERRY VEHICLES: By arrangement. BLIND DISPLAY: Poplar, All Saints. LIMEHOUSE, BURDETT ROAD Private stand for two buses in bus station at the junction of East India Dock Road and Burdett Road, commencing 20 metres east of eastern kerbline of Burdett Road and extending 30 metres south. From Blackwall Station. Buses proceed from East India Dock Road via Limehouse Bus Station to stand, departing via Limehouse Bus Station and Burdett Road to East India Dock Road. Set down in East India Dock Road, at Stop WZ (BP754 - University Of Cumbria In London, Last Stop on LOR: BP754 - University Of Cumbria In London) and pick up in East India Dock Road, at Stop WS (BP755 - University Of Cumbria In London, First Stop on LOR: BP755 - University Of Cumbria In London). From Regent Street, Conduit Street. Buses proceed from Commercial Road via East India Dock Road and Limehouse Bus Station to stand, departing via Limehouse Bus Station, Burdett Road and West India Dock Road to Commercial Road. Set down in Commercial Road, at Stop LE (887 - Burdett Road,
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