ACACIA LYNN KAPUSTA

EDUCATION M.A. POSTSECONDARY EDUCATIONAL LEADERSHIP WITH A SPECIALIZATION IN STUDENT AFFAIRS; SAN DIEGO STATE UNIVERSITY; SAN DIEGO, CA; MAY 2015 Relevant Coursework: Postsecondary Educational Leadership, Assessment Seminar, Educational Web Development, Educational Leadership in a Diverse Society

B.S. HOSPITALITY MANAGEMENT; CALIFORNIA STATE POLYTECHNIC UNIVERSITY, POMONA; POMONA, CA; DEC. 2011 Societies: Hospitality Management Honors Society, National Residence Hall Honorary

PROFESSIONAL RESIDENTIAL EDUCATION DIRECTOR; WASHINGTON STATE UNIVERSITY; PULLMAN, WA EXPERIENCE July 2015-present • Supervise staff of 8 Resident Advisors (RAs), 1 Residential Technology Assistant (RTA), and 1 Assistant Hall Director (AHD) • Ensure safety and security of 295 students of various class levels • Adjudicate in-hall Housing Policy violations with an emphasis on student development • Evaluate job performance of all staff members • Collaborate with two First-Year Faculty members to provide programming and connection opportunities between faculty and their students • Provide consistent communication with the Athletics Department, partly in conjunction with the Housing Assignments coordinator to strike a sensitive balance between serving the unique needs of the 25% athletic population as well as holding them accountable at home, in the classroom, and on the field • Create community service/mentorship program for athlete in lieu of being charged for a misdemeanor and being removed from the team • Assist in facilitating training sessions and Behind Closed Doors for ~200 Resident Advisors for fall and spring semesters • Advise National Residence Hall Honorary (NRHH), and Butch’s Baking Club, and co-advised Association for Diverse Ability Awareness • Advise Hall Government and train AHD to advise while gradually shifting more responsibilities throughout the year o Implement new positions including Athlete Representative, Greek Representative, Green Thumb Initiative, PR Officer, Programming Coordinator, Recognition Chair o Implement new committees including Programming Committee, Recognition Committee, PR Committee • Co-chair department-wide programming board • Co-chair campus-wide, three-day Tunnel of Oppression event • Co-chair departmental Social Justice Committee • Serve 5 hours per week at the WSU Access Center o Chair Housing Waiver Review Committee o Reconstruct Housing Waiver process for streamlining and reducing confusion/ambiguity in conjunction with Housing and Residence Life offices o Reconstruct Emotional Support Animal (ESA) application process to reduce strain on students, and streamline process in conjunction with Housing and Residence Life offices o Conduct ESA evaluation meetings o Supervise intern o Design and execute Disability Awareness Month, with comedian Josh Blue as finale o Collaborate with offices and student organizations across campus for programming and outreach purposes o Serve on planning committee for campus inaugural Disability Awareness Symposium, Spring 2018 • Conduct occupancy management and room moves for hall • Participate in week-long on-call rotation for the north side of campus • Serve on the search committee for departmental Coordinator for Leadership and Diversity Initiatives • Serve on search committee for first ever Associate Vice President of Community, Equity, and Inclusive Excellence • Serve on the Access Center Scholarship Search and Selection Committee • Increase in-hall retention rates, increase hall identity/pride, minimize damage costs through positive community reward system and inclusive community environment ASSISTANT RESIDENCE HALL COORDINATOR; SAN DIEGO STATE UNIVERSITY; SAN DIEGO, CA August 2013-May 2015 • Co-supervised staff of 13 Resident Advisors • Selected, trained, and supervised staff of about 20 Desk Assistants • Ensured safety and security of 500 first-year students • Adjudicated probation-level judicial cases • Evaluated job performance of Resident Advisors • Collaborated with live-in faculty • Assisted in facilitating diversity training and emergency management for all 150 Resident Advisors and Academic Mentors • Co-Advised Hall Council, National Residence Hall Honorary, and Paraprofessional Staff Council • Engaged with parents and family of first-year residents • Assisted with planning and preparation, and facilitated debriefing for Tunnel of Oppression

RESIDENT DIRECTOR; MARYMOUNT CALIFORNIA UNIVERSITY; RANCHO PALOS VERDES, CA May-July 2014 • Planned and implemented training for 18 Summer Community Assistants with co-RDs • Directly supervised 5 Summer CAs, including weekly one-on-ones • Created and maintained 20-hour daily office schedule for all 18 CAs on a weekly basis • Assisted in supervision of weekly linen changes for up to 150 international residents

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• Collaborated with Lead CA in planning, assigning and executing daily evening programming for international students aged 10-19 • Updated and improved roster management system for conference services • Aided in supervision of check-in/check-out procedures on a regular basis, including key audits, room assignments, room switches, key distribution, and money and receipt management • Participated in regular duty night shifts, about once a week and 2 weekends throughout the summer

WELCOME WEEK CO-CHAIR; CALIFORNIA STATE POLYTECHNIC UNIVERSITY, POMONA; POMONA, CA March-October 2011 • Developed and launched inaugural diversity workshop for 900 Welcome Week participants • Managed and oversaw projects of six Assistant Chairs • Created and maintained a budget of over $90,000 • Liaised with multiple campus departments

WELCOME WEEK SENIOR ASSISTANT CHAIR; CALIFORNIA STATE POLYTECHNIC UNIVERSITY, POMONA; POMONA, CA March-October 2010 • Fostered relationships with more than 100 local firms for raising funds • Functioned as point person for all catering operations, serving over 900 students and staff • Organized and facilitated training program for Welcome Week Leaders • Collected, analyzed and presented event assessment findings at campus-wide Student Affairs exposition

WELCOME WEEK ASSISTANT CHAIR; CALIFORNIA STATE POLYTECHNIC UNIVERSITY, POMONA; POMONA, CA May-October 2009 • Coordinated publications and promotional gear, including participant program booklet • Developed brand new “Pizza and Concert in the Park” program • Aided in the hiring, training, and supervision of over 40 Welcome Week Leaders

ADDITIONAL OFF-PROPERTY CONTACT; DIAMOND RESORTS, INTL.; ANAHEIM, CA EXPERIENCE March-July 2013 • Generated sales tours for three Southern California showrooms • Communicated to prospective clientele the compensation offers for attending a tour • Accurately reconciled and reported monies collected daily

LEAD GENERATOR; DIAMOND RESORTS, INTL.; ANAHEIM, CA August 2012-March 2013 • Promoted timeshare company • Generated qualified leads to tour the company

HEAD SERVER AND ASSISTANT MANAGER; ZUMA’S ITALIAN RESTAURANT; ROSAMOND, CA October 2003-May 2008 • Involved in all facets of operations • Oversaw a team of four servers

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• Scheduled and facilitated parties and events

CONFERENCES DELEGATION ADVISOR, PACURH BUSINESS CONFERENCE; FEBRUARY 2018 PLANNING COMMITTEE ADVISOR, NRHH POWER UP! ANNUAL LEADERSHIP CONFERENCE; OCTOBER 2017 DELEGATION ADVISOR, NACURH ANNUAL CONFERENCE; MAY 2017 NASPA ANNUAL CONFERENCE; MARCH 2017 DELEGATION ADVISOR, PACURH REGIONAL BUSINESS CONFERENCE; FEBRUARY 2017 PRESENTER, NWACUHO REGIONAL CONFERENCE; MARCH 2017 DELEGATION ADVISOR, NACURH ANNUAL CONFERENCE; JUNE 2016 NASPA ANNUAL CONFERENCE; MARCH 2016 CO-ADVISOR, SPIRIT & ENTERTAINMENT COMMITTEE, PACURH LEADERSHIP CONFERENCE; OCTOBER 2015 NASPA MULTICULTURAL INSTITUTE; DECEMBER 2013 REGIONAL BOARD INDUCTION, NACURH ANNUAL CONFERENCE; JUNE 2010 REGIONAL BOARD POSITION BID, PACURH NO FRILLS; FEBRUARY 2010 DELEGATE NACURH ANNUAL CONFERENCE; MAY 2009 INTER-HALL COUNCIL DELEGATE, SOUTHERN RAP; 2008

PRESENTATIONS PACURH OUTSTANDING ADVISOR SERVICE PIN, PACURH RBC 2018 AND GUEST LECTURER, “UNDERSTANDING ABILITY” UNIV 497 SOCIAL JUSTICE LEADERSHIP, WSU SPRING ’18 & ACHIEVEMENTS ‘17 PACURH REGIONAL RESIDENCE LIFE STAFF/FACULTY MEMBER OF THE MONTH, JANUARY 2018 PACURH REGIONAL ADVISOR OF THE MONTH, JULY 2017 “ABLEISM WITHIN THE STRUCTURE OF COLLEGE & UNIVERSITY HOUSING AND THE IMPACT ON THE PROFESSION”; NWACUHO 2017 NWACUHO 2017 VENNIE GORE SCHOLARSHIP RECIPIENT “WHOA THERE, SPEEDY, SLOW DOWN!: AND OTHER THINGS NOT TO SAY TO A PERSON IN A WHEELCHAIR,” 2ND PLACE BEST PROGRAM, NRHH POWER UP! CONFERENCE; FEBRUARY 2016

SKILLS AND MAXIENT ABILITIES TIMECLOCKPLUS ODYSSEY PDF & FORM DESIGN MS WORD, EXCEL, POWERPOINT, PUBLISHER WINDOWS AND APPLE OPERATING SYSTEMS VMS AND CHARLIE QPR (SUICIDE PREVENTION) CERTIFIED NCRC (CONFLICT RESOLUTION) CERTIFIED

REFERENCES AVAILABLE UPON REQUEST

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