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1 | P a g e NCWVCAA Community Needs Assessment Report Table of Contents Introduction ________________________________________________ 3 Executive Summary __________________________________________ 3 NCWVCAA Agency Profile and Services _________________________ 11 Develop the Plan ____________________________________________ 17 Collect Data ________________________________________________ 26 County Profiles _____________________________________________ 33 Survey Respondent Profile and Overall Results ____________________ 40 Poverty Indicators Employment ____________________________________________________ 47 Education ______________________________________________________ 80 Housing _______________________________________________________ 105 Health ________________________________________________________ 135 Nutrition ______________________________________________________ 165 Use of Income __________________________________________________ 191 Transportation _________________________________________________ 205 Emergency Situations ____________________________________________ 231 Additional Key Indicators: Children’s Needs, Community Resources and Sanitation __________________________________________________ 245 Analyze Data _____________________________________________ 390 Barbour County _________________________________________________ 392 Greenbrier County ______________________________________________ 396 Marion County __________________________________________________ 399 Monongalia County ______________________________________________ 405 Pocahontas County ______________________________________________ 409 Preston County _________________________________________________ 413 Randolph County ________________________________________________ 418 Taylor County __________________________________________________ 423 Tucker County __________________________________________________ 429 Webster County ________________________________________________ 433 PY49 County Early Head Start Conclusions and Justifications _____________ 438 PY49 County Head Start Conclusions and Justification ___________________ 439 Write Report ______________________________________________ 443 Appendices: A - Looking Back on 2011 Challenges, Barriers and Goals B - NCWVCAA Community Needs Survey C - Resources 2 | P a g e NCWVCAA Community Needs Assessment Report INTRODUCTION Community Action Agencies have been key players in the war on poverty since their inception in the 1960s. Because they work directly with low-income individuals and families in dealing with the problems of poverty on a daily basis Community Action Agencies are uniquely qualified to examine the needs of communities and individuals as they strive to eliminate poverty. In most cases, Community Action Agencies provide a wide range of services that address a variety of poverty problems. Why, then, does poverty continue to affect so many Americans? How can North Central West Virginia Community Action Association (NCWVCAA) develop and improve strategies to be more effective in helping people move out of poverty? Before answering these questions and deciding upon an approach, NCWVCAA must determine what NEEDS to be done in Barbour, Greenbrier, Marion, Monongalia, Pocahontas, Preston, Randolph, Taylor, Tucker, and Webster Counties. Before determining a plan of action, NCWVCAA must develop a deep understanding of the current conditions, likely future trends, and issues of greatest concern within those 10 counties. EXECUTIVE SUMMARY In March 2011, North Central West Virginia Community Action Association (NCWVCAA) enlisted the assistance of Kingery and Company, LLC, to conduct a comprehensive ten county needs assessment in Barbour, Greenbrier, Marion, Monongalia, Pocahontas, Preston, Randolph, Taylor, Tucker and Webster Counties. The project included surveying residents, surveying community stakeholders, conducting secondary data research, facilitating an analysis retreat, and providing a summary report with key findings and recommendations. The comprehensive report was completed in February 2012 and thus became the 2012 report. An update to the Community Needs Assessment was conducted by gathering secondary research that was available in 2012 and early 2013. The report served as the 2013 Update Report. A second update to the Community Needs Assessment was conducted by gathering current secondary research available in 2013 and early 2014. NCWVCAA Head Start and Early Head Start data (pages 296-365), County Action Plans (pages 392-438) and PY49 County Early Head Start and Head Start Conclusions and Justifications (pages 438-442) were also updated in this report. This report serves as the 2014 Update Report. The following key poverty indicators contain updated secondary data: Employment o National poverty guidelines (page 75) o Median household income (page 76) o Unemployment rate (page 77) o Industries providing employment (page 78) o Top employers per county (page 79) Education o WV Department of Education school enrollment (page 92-95) o WV Department of Education special education data (pages 100-104) Housing o Fair Market Rents (pages 131-133) Health o County health overview - top disease concerns, access to health care including hospitals, primary care facilities, dentists, eye doctors, mental health providers (pages 158-161) 3 | P a g e NCWVCAA Community Needs Assessment Report o Public Health services (page 163-164) Nutrition o County nutrition overview – obesity rates, access to grocery stores, number of food pantries (pages 187-190) Transportation o County transportation overview – availability of public transportation. (pages 228- 230) Goal: Plan and conduct an all-inclusive Community Needs Assessment for NCWVCAA in 2012 and Update Assessments in 2013 and 2014 with an emphasis on meeting the Community Services Block Grant and Head Start/Early Head Start program requirements. (Again, this report serves as the 2014 Update Report.) Objectives: Provide a broad view of demographic and economic changes, region and county infrastructure, and community-wide changes. Focus on providing a localized assessment of needs by reporting county level data. Collect primary data by gathering external community feedback through surveys and one-on-one interviews with key stakeholders, etc. Collect secondary data by researching national, state and local data resources, and utilizing NCWVCAA’s customer outcome tracking system. Facilitate an analysis process that identifies potential causes of poverty. Mobilizes NCWVCAA and community resources in action plans that address priority needs. Coverage Area: Barbour, Greenbrier, Marion, Monongalia, Pocahontas, Preston, Randolph, Taylor, Tucker, and Webster Counties, West Virginia NCWVCAA Agency Overview: NCWVCAA is one of the largest Community Action Agencies in West Virginia with approximately 300 employees and a budget of roughly $12 million per year. Established in 1966, NCWVCAA is a private, non-profit corporation that provides a wide variety of services to low-income individuals and families. NCWVCAA strives to make North Central West Virginia’s communities a better place to live. NCWVCAA Mission: NCWVCAA helps individuals and families reach their highest levels of social and economic independence by providing a broad range of anti-poverty services and educational resources. NCWVCCA Programs: EITC/VITA Head Start/Early Head Start Homeless Recovery Housing Weatherization Skills Enhancement Center Support Services for Veteran Families Community needs assessments can and should be more than just a gathering and analyzing of data; they can also be a basis for creating change. A comprehensive community-based needs assessment can help an agency address community and family needs by providing a 4 | P a g e NCWVCAA Community Needs Assessment Report snapshot of the community and families within that community, including their economic well-being, educational status, health, and welfare. A comprehensive assessment can provide important community information as to what other agencies or organizations may be working on to address particular issues, and where gaps in community services lie. It provides a mechanism to meet and develop partnerships with other community groups interested in strengthening services to citizens in the area. Finally, a comprehensive community needs assessment helps an agency in its planning process by providing the foundation for strategic and operational planning, assessing the agency’s impact on meeting the needs of the community, determining what programs or strategies may have become obsolete, and deciding what strategies may provide new opportunities for the agency and the community. A multi-level community needs assessment approach was used to provide guidance in the planning process for improving services and programs to combat poverty in North Central West Virginia. A comprehensive needs assessment can be used for a variety of situations, including the following: Guide board governance in sound decision-making Create opportunities for community buy-in to the agency’s planning process Create opportunities for new alliances and connections with new partners Form successful strategies Ensure services meet the current needs of the community Build credibility Provide a foundation for pursuing new/different funding Guide staff training and educational planning Enhance NCWVCAA’s capacity to respond to change Generate authentic input from stakeholders Indicate causes as well as conditions of poverty Assessing Needs