Job Description

Role Title Transitions and Case Worker Salary £21,734 to £24,892 per annum (dependent upon qualifications and experience) Hours 37 hours per week per week Location Safe & Sound Derby Post reports to Operations Manager Other Considerations All successful applicants will be required complete a satisfactory Enhanced DBS check Duration Initial 12-month fixed-term contract

Purpose of post: 1) To provide support to young people who are being, or at risk of being, sexually exploited as they transition to adulthood. 2) To support young people aged less than 18 years who have been identified as being, or at significant risk of being, sexually exploited.

Main duties and responsibilities:

Transitions work  Make face-to-face contact with young people referred to the project, and work to engage them with the service.  Undertake support needs analyses with young people, and develop individual plans to address their future aims and objectives.  Work with young people to support them to meet their goals, e.g. support them to access: - positive activities within their communities/localities - education, training and employment opportunities - additional support services, e.g. adult social care, housing, therapy

Case work  Take referrals from other organisations and individuals (i.e. Children’s Social Care, Education, Health, parents).  Make initial face-to-face contact with young people referred to the project, and work to engage them with the service.  Undertake risk assessment and support needs analyses with young people accessing the service, and develop individual service plans to address their needs.  Deliver Safe and Sound Derby’s CSE Intervention programme with young people to required timescale and standards.

All work with young people  Respond appropriately to any child protection/Adult at Risk concerns as and when they arise, following Safe & Sound’s Safeguarding Policy and Procedures.  Develop supportive and empowering relationships with young people to build their self-esteem, confidence, knowledge and resilience to enable them to move forward positively in their lives.  Deliver positive activities and group work sessions for young people accessing support.

Safe & Sound Derby, 2015  Effectively manage a caseload of young people, including maintaining accurate records of work carried out with young people using our computerized contact management system.  Maintain the trust and confidence of young people and link them into services and support appropriate to their needs (i.e. sexual health services, positive activities, counselling).  Work in a multi-agency setting, and to maintain links with other organisations that support young people (i.e. Children’s Social Care, Youth Offending Service, and Health). This will include attending relevant meetings.  Evaluate service users progress using the recovery star and via ongoing risk assessment processes  Ensure that young people are consulted within the delivery of the service.  Ensure work is effectively recorded and monitored, and to provide information and produce written reports as required.

Training/education activities 1. Support the delivery of awareness raising work with children and young people around grooming and child sexual exploitation (i.e. in schools, pupil referral units, youth clubs etc.) to help them make safe choices. 2. Provide specialist advice to other workers and agencies, including participation in delivery of training sessions.

General duties and responsibilities:  Contribute effectively as a member of the staff team towards the development of Safe & Sound Derby’s work.  Attend any relevant training identified as required to support you in your role.  Attend regular supervision sessions, including clinical supervision.  Participate in team meetings , case review and other essential meetings.  Work within the policies, procedures and practice guidelines of Safe & Sound Derby.  Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary.  Carry out other duties, which may be assigned from time to time by the Management Team.  Demonstrate a flexible approach to working hours, as this post will involve unsociable hours, including evening and weekend work.  Provide specialist advice to other workers and agencies, including participation in delivery of training sessions  Promote equality and positive attitudes by ensuring that Safe & Sound Derby’s equality and diversity policy is understood and fully implemented  Strictly abide by the confidentiality clause referred to in contract of employment  As an employee you have a responsibility under the Health and Safety at Work Act 1974 to: i) Take reasonable care of yourself and others at work ii) Co-operate with Safe and Sound Derby to ensure the laws relating to health and safety are not broken iii) Report any problems or concerns about health and safety to the manager in the area in which you are working.

Scope of Job Description: This job description above reflects the immediate requirements and responsibilities of the post. It is not an exhaustive list of the duties but gives a general indication of work undertaken which may vary in detail in the light of changing demands and priorities. Substantial changes will be carried out in consultation with the post holder.

Safe & Sound Derby, 2015 Person specification Support Worker

FACTOR ESSENTIAL DESIRABLE

Skills, Direct experience of working with Ability to develop service in response to knowledge and vulnerable children and/or young people. the changing needs of young people. aptitudes A good understanding of issues faced by  vulnerable young people, particularly in relation to exploitation, abuse and trafficking. A capacity to work with young people in an imaginative and creative way. Ability to form supportive, empowering relationships with young people. Demonstrate excellent interpersonal skills and communication skills, both at a written and spoken level. Ability to work under own initiative as well as part of a team. Excellent IT skills, including word processing, contact management systems, email and the Internet. Ability to write reports and complete effective evaluations. Accuracy and attention to detail. Ability to organise work to meet deadlines. Qualifications Be committed to continuous professional Qualification – youth, health, social care or and training development, particularly in the areas of equivalent. child protection and safeguarding.

Experience A minimum of three year’s experience working in a relevant field. Experience of following safeguarding / child protection procedures. Experience of multi-agency working and ability to collaborate with colleagues and external practitioners.

Safe & Sound Derby, 2015 Personal Be able to demonstrate flexibility and qualities adaptability in order to meet the challenges and demands of the role. Ability to work in a non-judgemental and confidential manner. Empathetic and open to new ideas. Values driven. Passionate and enthusiastic. Ability to build and maintain good working relationships with others. Special Flexible approach to working hours and requirements availability. Driving licence and access to a vehicle for work purposes. Must agree to undertake a Disclosure and Barring Service (DBS) check at Enhanced Level. Must be committed to Equal Opportunities. Commitment to meeting the needs of vulnerable children and young people.

Safe & Sound Derby, 2015 Safe & Sound Derby Core Competencies

Communication Getting Things Done

The ability to interact and communicate effectively skills with a The ability to put in the necessary effort to achieve results and range of audiences, both at a written and spoken level. remained focused during testing times. Set agreed standards and/or deadlines.  Speaks clearly and concisely  Listens without interrupting  Able to act on own initiative  Uses appropriate body language and tone of voice  Meet agreed deadlines  Adapts style (written & spoken) to suit audience  Organise own workload, with minimal direction  Avoids jargon  Recognises what needs to be done & does it  Presents information in a way that others can  Remains motivated and focused despite setbacks or understand distractions  Puts in extra effort, when necessary Making Good Decisions Effective Relationships

The ability to analyse and resolve problems in a timely and The ability to form supportive, empowering relationships with appropriate manner. others, including young people.

 Make decisions within relevant legislative  Treats people with respect frameworks.  Builds on common values/purpose  Explores the issue from a number of angles  Shows empathy  Digs beneath the surface to identify the real issue  Demonstrates confidence in others’ abilities  Where appropriate, involve others in making decisions  Avoids creating dependency  Work with ambiguity  Manages conflicts when needed  Avoids getting bogged down in detail  Actively seeks ways to work with others  Makes timely an appropriate decisions  Work collectively (internal & external) to achieve  Recognises the wider impact of decisions goals Influencing Others Adaptability

The ability to influence and engage others to achieve the most The ability to work effectively with ambiguity, shifting effective outcomes priorities, and rapid change

 Presents information in a compelling way . Works productively in the face of ambiguity or uncertainty.  Provides rationale and/or benefits for ideas . Deals constructively with mistakes and setbacks.  Challenges appropriately . Readily adapts to different ways of doing things.  Understands the needs of others and adapt message . Seeks opportunities to acquire new knowledge and to suit skills.  Handles questions confidently and assertively . Responds flexibly when priorities or needs change  Negotiates the best possible outcomes . Accepts feedback openly, without becoming defensive.

Safe & Sound Derby, 2015