27 Apr 2013 Reversibility in Queueing Models
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The Queueing Network Analyzer
THE BELL SYSTEM TECHNICAL JOURNAL Vol. 62, No.9, November 1983 Printed in U.S.A. The Queueing Network Analyzer By W. WHITT* (Manuscript received March 11, 1983) This paper describes the Queueing Network Analyzer (QNA), a software package developed at Bell Laboratories to calculate approximate congestion measures for a network of queues. The first version of QNA analyzes open networks of multiserver nodes with the first-come, first-served discipline and no capacity constraints. An important feature is that the external arrival processes need not be Poisson and the service-time distributions need not be exponential. Treating other kinds of variability is important. For example, with packet-switchedcommunication networks we need to describe the conges tion resulting from bursty traffic and the nearly constant service times of packets. The general approach in QNA is to approximately characterize the arrival processes by two or three parameters and then analyze the individual nodes separately. The first version of QNA uses two parameters to characterize the arrival processes and service times, one to describe the rate and the other to describe the variability. The nodes are then analyzed as standard GI/G/m queues partially characterized by the first two moments of the interarrival time and service-time distributions. Congestion measures for the network as a whole are obtained by assuming as an approximation that the nodes are stochastically independent given the approximate flow parameters. I. INTRODUCTION AND SUMMARY Networks of queues have proven to be useful models to analyze the performance of complex systems such as computers, switching ma chines, communications networks, and production job shOpS.1-7 To facilitate the analysis of these models, several software packages have * Bell Laboratories. -
Running in Circles: Packet Routing on Ring Networks by William F
Running in Circles: Packet Routing on Ring Networks by William F. Bradley Submitted to the Department of Mathematics in partial fulfillment of the requirements for the degree of Doctor of Philosophy at the MASSACHUSETTS INSTITUTE OF TECHNOLOGY June 2002 c 2002 William F. Bradley. All rights reserved Author............................................. ............................... Department of Mathematics April 26, 2002 Certified by.......................................... .............................. F. T. Leighton Professor of Applied Mathematics Thesis Supervisor arXiv:1402.2963v1 [math.PR] 12 Feb 2014 Accepted by......................................... .............................. R. B. Melrose Chairman, Committee on Pure Mathematics 2 Running in Circles: Packet Routing on Ring Networks by William F. Bradley Submitted to the Department of Mathematics on April 26, 2002, in partial fulfillment of the requirements for the degree of Doctor of Philosophy Abstract I analyze packet routing on unidirectional ring networks, with an eye towards establishing bounds on the expected length of the queues. Suppose we route packets by a greedy “hot potato” protocol. If packets are inserted by a Bernoulli process and have uniform destinations around the ring, and if the nominal load is kept fixed, then I can construct an upper bound on the expected queue length per node that is independent of the size of the ring. If the packets only travel one or two steps, I can calculate the exact expected queue length for rings of any size. I also show some stability results under more general circumstances. If the packets are inserted by any ergodic hidden Markov process with nominal loads less than one, and routed by any greedy protocol, I prove that the ring is ergodic. Thesis Supervisor: F. -
Product-Form in Queueing Networks
Product-form in queueing networks VRIJE UNIVERSITEIT Product-form in queueing networks ACADEMISCH PROEFSCHRIFT ter verkrijging van de graad van doctor aan de Vrije Universiteit te Amsterdam, op gezag van de rector magnificus dr. C. Datema, hoogleraar aan de faculteit der letteren, in het openbaar te verdedigen ten overstaan van de promotiecommissie van de faculteit der economische wetenschappen en econometrie op donderdag 21 mei 1992 te 15.30 uur in het hoofdgebouw van de universiteit, De Boelelaan 1105 door Richardus Johannes Boucherie geboren te Oost- en West-Souburg Thesis Publishers Amsterdam 1992 Promotoren: prof.dr. N.M. van Dijk prof.dr. H.C. Tijms Referenten: prof.dr. A. Hordijk prof.dr. P. Whittle Preface This monograph studies product-form distributions for queueing networks. The celebrated product-form distribution is a closed-form expression, that is an analytical formula, for the queue-length distribution at the stations of a queueing network. Based on this product-form distribution various so- lution techniques for queueing networks can be derived. For example, ag- gregation and decomposition results for product-form queueing networks yield Norton's theorem for queueing networks, and the arrival theorem implies the validity of mean value analysis for product-form queueing net- works. This monograph aims to characterize the class of queueing net- works that possess a product-form queue-length distribution. To this end, the transient behaviour of the queue-length distribution is discussed in Chapters 3 and 4, then in Chapters 5, 6 and 7 the equilibrium behaviour of the queue-length distribution is studied under the assumption that in each transition a single customer is allowed to route among the stations only, and finally, in Chapters 8, 9 and 10 the assumption that a single cus- tomer is allowed to route in a transition only is relaxed to allow customers to route in batches. -
A Simple, Practical Prioritization Scheme for a Job Shop Processing Multiple Job Types
University of Tennessee, Knoxville TRACE: Tennessee Research and Creative Exchange Doctoral Dissertations Graduate School 8-2013 A Simple, Practical Prioritization Scheme for a Job Shop Processing Multiple Job Types Shuping Zhang [email protected] Follow this and additional works at: https://trace.tennessee.edu/utk_graddiss Part of the Management Sciences and Quantitative Methods Commons Recommended Citation Zhang, Shuping, "A Simple, Practical Prioritization Scheme for a Job Shop Processing Multiple Job Types. " PhD diss., University of Tennessee, 2013. https://trace.tennessee.edu/utk_graddiss/2503 This Dissertation is brought to you for free and open access by the Graduate School at TRACE: Tennessee Research and Creative Exchange. It has been accepted for inclusion in Doctoral Dissertations by an authorized administrator of TRACE: Tennessee Research and Creative Exchange. For more information, please contact [email protected]. To the Graduate Council: I am submitting herewith a dissertation written by Shuping Zhang entitled "A Simple, Practical Prioritization Scheme for a Job Shop Processing Multiple Job Types." I have examined the final electronic copy of this dissertation for form and content and recommend that it be accepted in partial fulfillment of the equirr ements for the degree of Doctor of Philosophy, with a major in Management Science. Mandyam M. Srinivasan, Melissa Bowers, Major Professor We have read this dissertation and recommend its acceptance: Ken Gilbert, Theodore P. Stank Accepted for the Council: Carolyn R. Hodges Vice Provost and Dean of the Graduate School (Original signatures are on file with official studentecor r ds.) A Simple, Practical Prioritization Scheme for a Job Shop Processing Multiple Job Types A Dissertation Presented for the Doctor of Philosophy Degree The University of Tennessee, Knoxville Shuping Zhang August 2013 Copyright © 2013 by Shuping Zhang All rights reserved. -
Queueing Systems
Queueing Systems Queueing Systems Alain Jean-Marie INRIA/LIRMM, Université de Montpellier, CNRS [email protected] RESCOM Summer School 2019 June 2019 Queueing Systems About the class This class: Lesson 4: Queueing Systems (2h, now) Case Study 3: Queuing Systems (1h, after the break) Companion classes: Lesson 5 and Case Study 4: Markov Decision Processes by E. Hyon (2h + 1h, tomorrow) Common Lab: Lab 3: Queueing Systems and Markov Decision Processes (2h, Friday) Related talk: Opening 1: Models of Hidden Markov Chains for Trace Analysis on the Internet by S. Vatton (1h30, tomorrow) Queueing Systems Preparation of the lab Topic of the lab: programming the basic discrete-time queue with impatience using the library marmoreCore (C++ programming) programming the same queue with a control of the service using the library marmoteMDP finding the optimal control policy. Preparation: two possibilities using a virtual machine with virtualbox download VM + instructions from http://www-desir.lip6.fr/~hyon/Marmote/MachineVirtuelle/Rescom2019_ TP.html copy it from USB drive, ask the technician! using the library (linux only) tarball + instructions from https://marmotecore.gforge.inria.fr/dokuwiki/ Queueing Systems General Plan Part 1: Basic features of queueing systems Part 2: Metrics associated with queuing Part 3: Modeling queueing systems with Markov chains Part 4: Numerical solution and simulation Queueing Systems Part 1: Basics of Queueing Part 1: Basics of Queueing Queueing Systems Part 1: Basics of Queueing Basics of Queueing: Plan Table of contents customers, buffers, servers, arrival process, service time buffer capacity, blocking, rejection, impatience, balking, reneging customer classes, scheduling policy Kendall’s notation networks of queues, routing, blocking Queueing Systems Part 1: Basics of Queueing Single Queues Why study queues? Queues are everywhere.. -
Stochastic Monotonicity of Markovian Multi-Class Queueing
Stochastic Systems arXiv: arXiv:0000.0000 STOCHASTIC MONOTONICITY OF MARKOVIAN MULTI-CLASS QUEUEING NETWORKS By H. Leahu, M. Mandjes University of Amsterdam Multi-class queueing networks (McQNs) extend the classi- cal concept of Jackson network by allowing jobs of different classes to visit the same server. While such a generalization seems rather natural, from a structural perspective there is a sig- nificant gap between the two concepts. Nice analytical features of Jackson networks, such as stability conditions, product-form equilibrium distributions, and stochastic monotonicity do not immediately carry over to the multi-class framework. The aim of this paper is to shed some light on this structural gap, focusing on monotonicity properties. To this end, we in- troduce and study a class of Markov processes, which we call Q-processes, modeling the time evolution of the network configu- ration of any open, work-conservative McQN having exponential service times and Poisson input. We define a new monotonicity notion tailored for this class of processes. Our main result is that we show monotonicity for a large class of McQN models, covering virtually all instances of practical interest. This leads to interesting properties which are commonly encountered for ‘traditional’ queueing processes, such as (i) monotonicity with respect to external arrival rates and (ii) star-convexity of the stability region (with respect to the external arrival rates); such properties are well known for Jackson networks, but had not been established at this level of generality. This research was partly motivated by the recent development of a simulation-based method which allows one to numerically determine the stability region of a McQN parametrized in terms of the arrival rates vector. -
Queueing Theory
Queueing theory Agner Krarup Erlang, a Danish engineer who worked for the Copenhagen Telephone Exchange, published the first paper on what would now be called queueing theory in 1909.[8][9][10] He modeled the number of telephone calls arriving at an exchange by a Poisson process and solved the M/D/1 queue in 1917 and M/D/k queueing model in 1920.[11] In Kendall’s notation: • M stands for Markov or memoryless and means ar- rivals occur according to a Poisson process • D stands for deterministic and means jobs arriving at the queue require a fixed amount of service • k describes the number of servers at the queueing node (k = 1, 2,...). If there are more jobs at the node than there are servers then jobs will queue and wait for service Queue networks are systems in which single queues are connected The M/M/1 queue is a simple model where a single server by a routing network. In this image servers are represented by serves jobs that arrive according to a Poisson process and circles, queues by a series of retangles and the routing network have exponentially distributed service requirements. In by arrows. In the study of queue networks one typically tries to an M/G/1 queue the G stands for general and indicates obtain the equilibrium distribution of the network, although in an arbitrary probability distribution. The M/G/1 model many applications the study of the transient state is fundamental. was solved by Felix Pollaczek in 1930,[12] a solution later recast in probabilistic terms by Aleksandr Khinchin and Queueing theory is the mathematical study of waiting now known as the Pollaczek–Khinchine formula.[11] lines, or queues.[1] In queueing theory a model is con- structed so that queue lengths and waiting time can be After World War II queueing theory became an area of [11] predicted.[1] Queueing theory is generally considered a research interest to mathematicians. -
Telephone Call Centers: Tutorial, Review, and Research Prospects
University of Pennsylvania ScholarlyCommons Operations, Information and Decisions Papers Wharton Faculty Research 2003 Telephone Call Centers: Tutorial, Review, and Research Prospects Noah Gans University of Pennsylvania Ger Koole Avishai Mandelbaum Follow this and additional works at: https://repository.upenn.edu/oid_papers Part of the Business Administration, Management, and Operations Commons, Growth and Development Commons, Human Resources Management Commons, and the Operations and Supply Chain Management Commons Recommended Citation Gans, N., Koole, G., & Mandelbaum, A. (2003). Telephone Call Centers: Tutorial, Review, and Research Prospects. manufacturing & Service Operations Management, 5 (2), 79-141. http://dx.doi.org/10.1287/ msom.5.2.79.16071 This paper is posted at ScholarlyCommons. https://repository.upenn.edu/oid_papers/136 For more information, please contact [email protected]. Telephone Call Centers: Tutorial, Review, and Research Prospects Abstract Telephone call centers are an integral part of many businesses, and their economic role is significant and growing. They are also fascinating sociotechnical systems in which the behavior of customers and employees is closely intertwined with physical performance measures. In these environments traditional operational models are of great value—and at the same time fundamentally limited—in their ability to characterize system performance. We review the state of research on telephone call centers. We begin with a tutorial on how call centers function and proceed to survey -
Matrix Geometric Approach for Random Walks
Matrix geometric approach for random walks Citation for published version (APA): Kapodistria, S., & Palmowski, Z. B. (2017). Matrix geometric approach for random walks: stability condition and equilibrium distribution. Stochastic Models, 33(4), 572-597. https://doi.org/10.1080/15326349.2017.1359096 Document license: CC BY-NC-ND DOI: 10.1080/15326349.2017.1359096 Document status and date: Published: 02/10/2017 Document Version: Publisher’s PDF, also known as Version of Record (includes final page, issue and volume numbers) Please check the document version of this publication: • A submitted manuscript is the version of the article upon submission and before peer-review. There can be important differences between the submitted version and the official published version of record. People interested in the research are advised to contact the author for the final version of the publication, or visit the DOI to the publisher's website. • The final author version and the galley proof are versions of the publication after peer review. • The final published version features the final layout of the paper including the volume, issue and page numbers. Link to publication General rights Copyright and moral rights for the publications made accessible in the public portal are retained by the authors and/or other copyright owners and it is a condition of accessing publications that users recognise and abide by the legal requirements associated with these rights. • Users may download and print one copy of any publication from the public portal for the purpose of private study or research. • You may not further distribute the material or use it for any profit-making activity or commercial gain • You may freely distribute the URL identifying the publication in the public portal. -
Approximating Heavy Traffic with Brownian Motion
APPROXIMATING HEAVY TRAFFIC WITH BROWNIAN MOTION HARVEY BARNHARD Abstract. This expository paper shows how waiting times of certain queuing systems can be approximated by Brownian motion. In particular, when cus- tomers exit a queue at a slightly faster rate than they enter, the waiting time of the nth customer can be approximated by the supremum of reflected Brow- nian motion with negative drift. Along the way, we introduce fundamental concepts of queuing theory and Brownian motion. This paper assumes some familiarity of stochastic processes. Contents 1. Introduction 2 2. Queuing Theory 2 2.1. Continuous-Time Markov Chains 3 2.2. Birth-Death Processes 5 2.3. Queuing Models 6 2.4. Properties of Queuing Models 7 3. Brownian Motion 8 3.1. Random Walks 9 3.2. Brownian Motion, Definition 10 3.3. Brownian Motion, Construction 11 3.3.1. Scaled Random Walks 11 3.3.2. Skorokhod Embedding 12 3.3.3. Strong Approximation 14 3.4. Brownian Motion, Variants 15 4. Heavy Traffic Approximation 17 Acknowledgements 19 References 20 Date: November 21, 2018. 1 2 HARVEY BARNHARD 1. Introduction This paper discusses a Brownian Motion approximation of waiting times in sto- chastic systems known as queues. The paper begins by covering the fundamental concepts of queuing theory, the mathematical study of waiting lines. After waiting times and heavy traffic are introduced, we define and construct Brownian motion. The construction of Brownian motion in this paper will be less thorough than other texts on the subject. We instead emphasize the components of the construction most relevant to the final result—the waiting time of customers in a simple queue can be approximated with Brownian motion. -
Queueing Network and Some Types of Customers and Signals
Queueing Network and Some Types of Customers and Signals Thu-Ha Dao-Thi Chargee´ de recherche CNRS, PRiSM, UVSQ, France Joint work with J.M Fourneau, J. Mairesse, M.A Tran VMS-SMF Joint Congress, Hue, August 23th 2012 Dao Ha Queueing Network and Some Types of Customers and Signals Introduction-Preliminaries 0-automatic queues and networks New type of signals Plan 1 Introduction-Preliminaries Queue? Network? 2 0-automatic queues and networks Introduction of 0-automatic queues Results on 0-automatic queues and networks 3 Some new types of signals in G-networks Dao Ha Queueing Network and Some Types of Customers and Signals Introduction-Preliminaries 0-automatic queues and networks New type of signals Plan 1 Introduction-Preliminaries Queue? Network? 2 0-automatic queues and networks Introduction of 0-automatic queues Results on 0-automatic queues and networks 3 Some new types of signals in G-networks Dao Ha Queueing Network and Some Types of Customers and Signals Introduction-Preliminaries 0-automatic queues and networks New type of signals Plan 1 Introduction-Preliminaries Queue? Network? 2 0-automatic queues and networks Introduction of 0-automatic queues Results on 0-automatic queues and networks 3 Some new types of signals in G-networks Dao Ha Queueing Network and Some Types of Customers and Signals Introduction-Preliminaries 0-automatic queues and networks Queue? Network? New type of signals Outline 1 Introduction-Preliminaries Queue? Network? 2 0-automatic queues and networks Introduction of 0-automatic queues Results on 0-automatic queues and networks 3 Some new types of signals in G-networks Dao Ha Queueing Network and Some Types of Customers and Signals Introduction-Preliminaries 0-automatic queues and networks Queue? Network? New type of signals In daily life Dao Ha Queueing Network and Some Types of Customers and Signals Servers 1 the arriving process 2 . -
BUSF 40901-1/CMSC 34901-1: Stochastic Performance Modeling Winter 2014
BUSF 40901-1/CMSC 34901-1: Stochastic Performance Modeling Winter 2014 Syllabus (January 15, 2014) Instructor: Varun Gupta Office: 331 Harper Center e-mail: [email protected] Phone: 773-702-7315 Office hours: by appointment Class Times: Wed, Fri { 10:10-11:30 am { Harper Center (3A) Final Exam (tentative): March 21, Friday { 8:00-11:00am { Harper Center (3A) Course Website: http://chalk.uchicago.edu Course Objectives This is an introductory course in queueing theory and performance modeling, with applications including but not limited to service operations (healthcare, call centers) and computer system resource management (from datacenter to kernel level). The aim of the course is two-fold: 1. Build insights into best practices for designing service systems (How many service stations should I provision? What speed? How should I separate/prioritize customers based on their service requirements?) 2. Build a basic toolbox for analyzing queueing systems in particular and stochastic processes in general. Tentative list of topics: Open/closed queueing networks; Operational laws; M=M=1 queue; Burke's theorem and reversibility; M=M=k queue; M=G=1 queue; G=M=1 queue; P h=P h=k queues and their solution using matrix-analytic methods; Arrival theorem and Mean Value Analysis; Analysis of scheduling policies (e.g., Last-Come-First Served; Processor Sharing); Jackson network and the BCMP theorem (product form networks); Asymptotic analysis (M=M=k queue in heavy/light traf- fic, Supermarket model in mean-field regime) Prerequisites Exposure to undergraduate probability (random variables, discrete and continuous probability dis- tributions, discrete time Markov chains) and calculus is required.