NHS Board Board Helpdesk E-Mail Address Board Helpdesk Phone

Total Page:16

File Type:pdf, Size:1020Kb

NHS Board Board Helpdesk E-Mail Address Board Helpdesk Phone Board Helpdesk NHS Board Board Helpdesk e-Mail Address phone number NHS Ayrshire & Arran [email protected] NHS Borders Im&[email protected] 01896 827777 NHS Dumfries & Galloway [email protected] NHS Fife [email protected] NHS Forth Valley [email protected] NHS Grampian [email protected] 01224 554444 NHS Greater Glasgow & Clyde [email protected] 0345 612 5000 NHS Highland [email protected] 01463 704999 NHS Lanarkshire 01698 855 555 NHS Lothian [email protected] NHS Orkney [email protected] NHS Shetland NHS Tayside [email protected] 01382 424444 NHS Western Isles [email protected] 01851 708 254 Board NHSmail Administration NHS Board NHS Email Lead NHS Ayrshire & Arran Marianne Brown [email protected] NHS Borders Hazel Breed [email protected] NHS Dumfries & Galloway Murray Glaister [email protected] NHS Fife Wendy Duncan [email protected] NHS Forth Valley Linda wolanski [email protected] NHS Grampian Frances Robb [email protected] NHS Greater Glasgow & Clyde Simon Delahay [email protected] NHS Highland Ruth Ogg [email protected] NHS Lanarkshire Andy Duffy [email protected] NHS Lothian Lesley Hill [email protected] NHS Orkney David Ruddick [email protected] [email protected] NHS Shetland Craig Chapman & Jason King [email protected] NHS Tayside Oonagh Dunn [email protected] NHS Western Isles Jon Harris [email protected].
Recommended publications
  • Dental Statistics - NHS Registration and Participation Statistics up to 30 September 2018
    Information Services Division Dental Statistics - NHS Registration and Participation Statistics up to 30 September 2018 Publication date 22 January 2019 A National Statistics publication for Scotland Information Services Division This is a National Statistics Publication National Statistics status means that the official statistics meet the highest standards of trustworthiness, quality and public value. They are identified by the quality mark shown above. They comply with the Code of Practice for statistics and are awarded National Statistics status following an assessment by the UK Statistics Authority’s regulatory arm. The Authority considers whether the statistics meet the highest standards of Code compliance, including the value they add to public decisions and debate. Find out more about the Code of Practice at: https://www.statisticsauthority.gov.uk/osr/code-of-practice/ Find out more about National Statistics at: https://www.statisticsauthority.gov.uk/national-statistician/types-of-official-statistics/ 1 Information Services Division Contents Introduction ............................................................................................................................ 3 Main Points ............................................................................................................................ 5 Results and Commentary ....................................................................................................... 6 Registration .......................................................................................................................
    [Show full text]
  • The Buchanan Centre 126 – 130 Main Street Coatbridge ML5
    Church Street Medical Practice The Buchanan Centre 126 – 130 Main Street Coatbridge ML5 3BJ Surgery Opening Hours Monday 8am – 6pm Tuesday 8am – 6pm Wednesday 8am – 6pm Thursday 8am – 6pm Friday 8am – 6pm Saturday and Sunday - Closed In case of EMERGENCY outwith these times telephone 01236 422678 We operate extended hours every Monday and Tuesday between 7.30am to 8.30am and 6pm to 6:45pm. These are strictly pre-booked GP and Nurse appointments only Nearest:- Bus South Circular Road (5 mins) Train Sunnyside Station (10 mins) Coatbridge Central (10 mins) Taxi Main Street (1 min) Car Park Throughout Town Centre (some payable) Telephone: 01236 422678 Fax: 01236 703481 Contents 1.0 Introduction Welcome to the Church Street Practice Page 2 Practice History Page 2 The Doctors Page 2 Practice Nurses Page 3 Administrative Team Page 4 Practice Attached Staff Page 5 2.0 To See Your Doctor Appointments Page 6 Chaperones Page 6 3.0 General Information Telephone System Page 7 Zero Tolerance Page 7 Confidentiality Page 7 Complaints Page 8 Failure to attend Page 9 Home Visits Page 9 Out of Hours Service Page 9 Repeat Prescriptions Page 10 Research/Clinical trials Page 10 Newly Registered Patients Page 10 Carers Page 11 UK Armed Service Veteran Page 11 Change of Address Page 11 Private Medicals Page 11 Disabled Access Page 11 4.0 The Data Protection Act Page 12&13 5.0 Useful Contacts Page 14 1.0 INTRODUCTIONINTRODUCTION Welcome To Church Street Medical Practice This booklet is to welcome you to our practice and to help you gain maximum benefit from the services provided.
    [Show full text]
  • Shetland COVID-19 Outbreak Control Plan
    Shetland COVID-19 Outbreak Control Plan October 2020 Foreword Our Local Outbreak Plan builds on existing health protection plans and sets out the measures that have been put in place to protect the public’s health and contain any outbreak. It sets out how Shetland Islands Council, NHS Shetland, businesses, voluntary agencies and our local communities are working together to prevent, manage, reduce and suppress outbreaks of COVID-19 in Shetland. It also provides clarity about our individual and collective responsibilities for delivering this plan and responding to an outbreak. A key feature of our plan is the importance of partnership and collaborative working, sharing data and information to make sure we have early warning of any increased transmission, and the established processes we use with all partners to respond quickly for effective management of incidents and outbreaks. The plan also outlines our approach to testing and contact tracing, which is an integral aspect of our strategy to reduce onward transmission of COVID-19. Together we have learned from our experience of COVID early on in the pandemic and worked hard to make sure that our most vulnerable residents are supported to stay safe within their local community. As we enter the next phases of the pandemic, this plan explains how we have and will continue to keep people safe in high risk workplaces, locations and communities. I would like to thank you all for the part you have already played in reducing the virus in our communities. Being vigilant about hygiene, maintaining physical distancing, getting tested when you have symptoms and self-isolating when needed will be an essential part of the way we live our lives for some time to come.
    [Show full text]
  • Nhs Lanarkshire Patient Access Policy
    NHS LANARKSHIRE PATIENT ACCESS POLICY 1. BACKGROUND NHS Lanarkshire is required by Scottish Government to deliver a consistent, safe, equitable and patient centred service to Lanarkshire patients within national waiting time standards. The current waiting time standards are: • 12 weeks for new outpatient appointment • 6 weeks for the eight diagnostic tests and investigations • 18 weeks Referral to Treatment for 90% of patients • The legal 12 week Treatment Time Guarantee NHS Lanarkshire is required from 1 October 2012 to comply with the Patient Rights (Scotland) Act 2011 that places a legal responsibility on the NHS Board to ensure that all patients due to receive planned treatment on a day case or inpatient basis receive treatment within 12 weeks of the patient agreeing to the treatment. The Patient Access Policy sets out the approach that NHS Lanarkshire will follow to book outpatient, day case, inpatient and diagnostic appointments, what patients can expect in terms of advance notification and the number and type of offers of appointment they can expect to receive. It describes the locations from which services are routinely delivered by NHS Lanarkshire. The Patient Access Policy also sets out the implications to the patient of cancelled appointments and also non-attendance at clinic and /or treatment. In addition, it describes actions available to patients when they are dissatisfied with the service that they receive. NHS Lanarkshire is committed to improving the patient journey and patient experience through improved process, effective use of new technology and through maximising available capacity. Effective communication with patients is essential to achieving that and NHS Lanarkshire will use all available options including letter, email and text to keep in contact with patients.
    [Show full text]
  • Cancer Waiting Times in Nhsscotland (Summary)
    Information Services Division Cancer Waiting Times in NHSScotland 1 April to 30 June 2019 A National Statistics publication for Scotland Publication date: 24 September 2019 About this release This release by Information Services Division (ISD) presents the quarterly update of Cancer Waiting Times statistics. It reports on the two waiting times standards used to measure how long patients have waited for their first cancer treatment. Data for the quarter ending June 2019 are presented by NHS Board, Regional Cancer Network and cancer type. Main Points The 62-day standard states that 95% of eligible patients will wait a maximum of 62 days from referral to first cancer treatment. • 82.4% of patients started treatment within the 62-day standard, compared to 81.4% in the previous quarter, and 84.6% for quarter ending June 2018. • The 62-day standard was met by three NHS Boards: NHS Borders, NHS Lanarkshire, and NHS Orkney. For the Boards that did not meet the standard, performance ranged from 74.1% (NHS Lothian) to 92.3% (NHS Shetland). The 31-day standard states that 95% of all patients will wait no more than 31 days from decision to treat to first cancer treatment. • 94.7% of patients started treatment within the 31-day standard, compared with 94.9% in the previous quarter and 95.1% for quarter ending June 2018. • The 31-day standard was met by eleven NHS Boards. The Boards that did not meet the standard were NHS Fife (93.0%), NHS Lothian (93.2%), NHS Greater Glasgow & Clyde (93.4%) and NHS Grampian (93.8%).
    [Show full text]
  • Emergency Care Weekly Metadata
    Publication Metadata (including revision details) Metadata Description Indicator Publication Weekly Update of Emergency Department Activity and Waiting title Times. Description This publication reports key statistics on attendances at Emergency Departments (ED) across Scotland. The information presented in the publication includes trends in the number of attendances and length of time patients spend in ED. Theme Health and Social Care Topic Emergency Care Format Webpage, Excel workbook and CSV. Data source(s) NHS Board aggregate submissions to PHS on Emergency Department Activity and Waiting Times. Date that data Tuesday of the week prior to publication are acquired Release date Every Tuesday Frequency Weekly Timeframe of New data for the week ending 9 days before publication (e.g. 16 data and April publication contains data for week ending 7 April) timeliness Continuity of 1) A&E discharge times at hospitals in NHS Lothian were not data accurately recorded up to November 2017. The Academy of Medical Royal Colleges was commissioned by Scottish Government to ascertain the causes for the data issues in NHS Lothian. The review findings were published 26 June 2018. 2) Since 3 March 2015, the Scottish Government (SG) has released Official Statistics weekly A&E activity and waiting times information for the EDs in Scotland, derived from aggregate information supplied by NHS Boards on the number of attendances and 4, 8, and 12 hour waits. PHS (formally ISD) took over this data collection for statistics covering the week ending 7 June 2015. 3) From 20 May 2018, Raigmore hospital in NHS Highland trialled a new patient flow system. As a consequence the accuracy of some patients’ waits may have been affected between this date and 4 July, however the total number of attendances remains correct.
    [Show full text]
  • Major Players
    PUBLIC BODIES CLIMATE CHANGE DUTIES – MAJOR PLAYER ORGANISATIONS Aberdeen City Council Aberdeen City IJB Aberdeenshire Council Aberdeenshire IJB Abertay University Accountant in Bankruptcy Angus Council Angus IJB Argyll and Bute Council Argyll and Bute IJB Audit Scotland Ayrshire College Borders College City of Edinburgh Council City of Glasgow College Clackmannanshire and Stirling IJB Clackmannanshire Council Comhairlie nan Eilean Siar Creative Scotland Disclosure Scotland Dumfries and Galloway College Dumfries and Galloway Council Dumfries and Galloway IJB Dundee and Angus College Dundee City Council Dundee City IJB East Ayrshire Council East Ayrshire IJB East Dunbartonshire Council East Dunbartonshire IJB East Lothian Council Sustainable Scotland Network Edinburgh Centre for Carbon Innovation, High School Yards, Edinburgh, EH1 1LZ 0131 650 5326 ú [email protected] ú www.sustainablescotlandnetwork.org East Lothian IJB East Renfrewshire Council East Renfrewshire IJB Edinburgh College City of Edinburgh IJB Edinburgh Napier University Education Scotland Falkirk Council Falkirk IJB Fife College Fife Council Fife IJB Food Standards Scotland Forth Valley College Glasgow Caledonian University Glasgow City Council Glasgow City IJB Glasgow Clyde College Glasgow Kelvin College Glasgow School of Art Heriot-Watt University The Highland Council Highlands and Islands Enterprise Highlands and Islands Transport Partnership (HITRANS) Historic Environment Scotland Inverclyde Council Inverclyde IJB Inverness College UHI Lews Castle College
    [Show full text]
  • NHS Guidlines
    NHSScotland Identity guidelines Identikit Introduction In December 2000, Susan Deacon MSP, In this publication, the Minister said: “The public relate to and recognise Minister for Health and Community Care, the NHS. They believe their care is launched ‘Our National Health: provided by a national health service and staff take pride in the fact that a plan for action, a plan for change’ they work for the NHS. Research tells us that the variety of differently which set out a clear direction for the NHS named NHS bodies confuses the in Scotland with the aims of improving public and alienates staff. As part of our proposals to rebuild the National people’s health and creating a 21st century Health Service we will promote a new identity for the NHS in Scotland.” health service. The guidelines that follow provide an essential design toolkit to establish “Alongside the changes in NHS this new identity. The guidelines cover signage, vehicles, uniforms, stationery, boardrooms, we will re-establish literature, forms and other items. The a national identity for the aim is to replace, over time, the array of existing identities within NHS NHS in Scotland.” organisations with the single NHS identity while avoiding wastage and unnecessary expenditure. Our National Health: a plan for action, a plan for change section 3/page 31 2 Contents Section 1 Our national identity 4 Exclusion zone 6 Minimum size 6 Section 2 Identity structure 7 Essential elements 9 Identity variants 10 Caring device 12 Positioning the identity 14 Other identities 15 Working in partnership 16 Section 3 Identities for ideas & initiatives 17 Initiatives 18 Section 4 NHSScotland typefaces 19 Stone Sans 20 Arial 24 Garamond 25 Times New Roman 26 Literature 27 Section 5 Colour 28 Using colour 29 Primary colours 30 Colour palette 31 Tints 32 Printing the identity 33 3 Section One Our national identity Together, the initials ‘NHS’ and the caring symbol form the foundations of our identity.
    [Show full text]
  • NHS Western Isles Written Submission
    HS/S5/18/16/7 Submission for the Scottish Parliament Health and Sport Committee 15 May 2018 Gordon Jamieson Chief Executive, NHS Western Isles Page 1 of 329 HS/S5/18/16/7 NHS WESTERN ISLES LOCAL DELIVERY PLAN 2017/18 Filename LDP Version 2 Owner Dr Maggie Watts Director of Public Health Author Michelle McPhail Business Manager 1 Page 2 of 329 HS/S5/18/16/7 CONTENT Strategic Priority 1 – Health Inequalities and Prevention 1.1 ~ NHS Procurement Policies 1.2 ~ Employment policies supporting people to gain employment 1.3 ~ Supporting staff to support most vulnerable populations 1.4 ~ Using Horticulture as a complementary form of therapy 1.5 ~ Smoke Hebrides 1.6 ~ Health Promoting Health Service 1.7 ~ Healthy Working Lives 1.8 ~ Alcohol 1.9 ~ Obesity / Weight management 1.10 ~ Detect Cancer Early 1.11 ~ Police custody healthcare referral pathways Strategic Priority 2 – Antenatal and Early Years 2.1 ~ Duties consequent to Children and Young People (Scotland) Act 2014 – Staff development 2.2 ~ Health Visiting Strategic Priority 3 – Person Centred Care 3.1 ~ Person centred care (“Must do with Me”) 3.2 ~ Staff and public feedback 3.3 ~ Feedback and complaints – closing the loop Strategic Priority 4 – Safe Care 4.1 ~ Excellence in Care 4.2 ~ Scottish Patient Safety Programme rollout of acute programme into primary care, maternity, neonates and paediatrics and mental health services Strategic Priority 5 – Primary Care 5.1 ~ Strategic Intentions – 5.1.1 ~ Leadership and workforce 5.1.2 ~ Prioritised local actions to increase capacity 5.1.3 ~ Technology
    [Show full text]
  • Anticipatory Care Planning in Scotland
    Anticipatory Care Planning in Scotland Supporting people to plan ahead and discuss their wishes for future care March 2020 © Healthcare Improvement Scotland 2020 Published March 2020 This document is licensed under the Creative Commons Attribution- Noncommercial-NoDerivatives 4.0 International Licence. This allows for the copy and redistribution of this document as long as Healthcare Improvement Scotland is fully acknowledged and given credit. The material must not be remixed, transformed or built upon in any way. To view a copy of this licence, visit https://creativecommons.org/licenses/by-nc-nd/4.0/ www.healthcareimprovementscotland.org 1 Contents Contents ..................................................................................................................................... 2 Summary .................................................................................................................................... 3 Introduction ............................................................................................................................... 4 Anticipatory Care Planning ........................................................................................................ 5 Adopting ACP in Scotland .......................................................................................................... 6 Anticipatory Care Plans – evidence review ............................................................................. 10 How can we further improve ACP in Scotland? ......................................................................
    [Show full text]
  • Approved Minutes of SAPG 20 04 21 Download
    Approved Minutes of Scottish Antimicrobial Prescribing Group Meeting held on Tuesday 20 April 2021 at 1-3pm via MS Teams Present:U SAPG Project Board Dr Andrew Seaton (Chair), Consultant Physician, NHS Greater Glasgow and Clyde Dr Jacqueline Sneddon, Project Lead Scottish Antimicrobial Prescribing Group Dr Gail Haddock (Vice Chair), General Practitioner, NHS Highland Mr William Malcolm, Clinical Lead for SONAAR programme, ARHAI Scotland Professor Marion Bennie, Chief Pharmacist, Public Health Scotland Mrs Alison Wilson, Director of Pharmacy, NHS Borders Ms Sabine Nolte, Principal Educator, NHS Education for Scotland (deputy for Ruth Robertson) Mrs Christine Gilmour, Director of Pharmacy, NHS Lanarkshire Ms Elizabeth Burgess, AMR/HCAI Policy Unit, Scottish Government SAPG Support Services Dr Lesley Cooper, Health Services Researcher, Scottish Antimicrobial Prescribing Group Ms Marion Pirie, Project Officer, Scottish Antimicrobial Prescribing Group National Services Scotland Ms Polly Russell, Information Analyst, ARHAI Scotland Antimicrobial Management Teams Dr Ursula Altmeyer, Consultant Microbiologist, NHS Ayrshire and Arran Dr Stephanie Dundas, Consultant in Infectious Diseases, NHS Lanarkshire Dr Morgan Evans, Consultant in Infectious Diseases, NHS Lothian Ms Ysobel Gourlay, Lead Antimicrobial Pharmacist, NHS Greater Glasgow & Clyde Dr David Griffith, Consultant Microbiologist, NHS Fife Dr David Fallaha, Consultant Anaesthetist, Golden Jubilee Mrs Rebecca Houston, Lead Antimicrobial Pharmacist, Golden Jubilee National Hospital Mrs Alison
    [Show full text]
  • CCLG – Membership List
    eHealth -Clinical Change Leadership Group - Membership List No Name Job Title Organisation 1. Joan Robertson Head of Clinical Systems Development NHS 24 2. David Haldane Consultant NHS Ayrshire & Arran 3. Derek Barron Associate Nurse Director/ Vice Chair of NHS Ayrshire & Arran NMAHP CCLN 4. James Campbell Co-Chair/Clinical Director eHealth NHS Ayrshire & Arran 5. Roger Brydon Clinical e-Health Lead NHS Borders 6. Hamish McRitchie Associate Medical Director/ Clinical Chair NHS Borders 7. Lynne Prophet Clinical e-Health Lead NHS Borders 8. Jackie Stephen Head of IM&T NHS Borders 9. Neil Kelly Director of Clinical Information NHS Dumfries & Galloway 10. Heather Currie Associate Specialist - Obstetrics & NHS Dumfries & Galloway Gynaecology 11. Stuart Little EHealth Clinical Lead NHS Dumfries & Galloway 12. Frances Elliot Medical Director NHS Fife 13. Peter Curry Consultant Anaesthetist NHS Fife 14. William Edwards Head of eHealth/Chair of eHealth Leads NHS Fife Group 15. Andrew McElhinney Clinical Lead/GP NHS Forth Valley 16. Steve Baguley Clinical eHealth lead and consultant in GUM NHS Grampian 17. David Pfeggler Director of Pharmacy NHS Grampian 18. Andrew Winter Consultant, Sexual Health & HIV Medicine NHS GGC 19. Brian Choo-Kang Consultant, Respiratory Medicine NHS GGC 20. Norman Lannigan Head of Pharmacy and Prescribing Support NHS GGC Unit 21. Robin Wright Director of HI&T NHS GGC 22. Brian Robson Medical Director NHS Healthcare Improvement Scotland 23. Lesley Holdsworth Associate Director of AHP’s/ Chair of the NHS Healthcare Improvement NMAHP eHealth Clinical Change Leaders Scotland Network 24. Bill Martin Clinical Lead/GP NHS Lanarkshire 25. Sammy Miller Deputy Clinical Lead NHS Lanarkshire 26.
    [Show full text]