Quarterly Performance Report

Quarterly Performance Report 2015-16 Quarter 1 01 April 2015 to 30 June 2015 SCOTTISH FIRE AND RESCUE SERVICE September 2015 Report Prepared by Performance Data Services About the statistics in this report The activity totals and other statistics quoted in this report are internal management information published in the interests of transparency and openness. They are provisional in nature and subject to change as a result of ongoing quality assurance and review. Because all statistics quoted are provisional there may be differences in the period totals quoted in our reports after original publication which result from revisions or additions to the data on our systems. The Scottish Government publishes Official Statistics each year which allow for comparisons to be made over longer periods of time. Quarterly Quarterly Performance Report 1 Quarterly Performance Report 2015-16 Quarter 1 Table of Contents KEY POINTS AT A GLANCE .......................................................................................... 3 SCOTTISH GOVERNMENT TARGETS ................................................................................ 4 TARGET 1 - REDUCING FIRE FATALITIES AND CASUALTIES BY 5% A YEAR .................................. 4 TARGET 2 - REDUCING SPECIAL SERVICES CASUALTIES ....................................................... 5 RTC SPECIAL SERVICES FATALITIES AND CASUALTIES ..................................................... 5 NON-RTC SPECIAL SERVICES FATALITIES AND CASUALTIES.............................................. 5 TARGET 3 - REDUCING ACCIDENTAL DWELLING FIRES, BY 10% EACH YEAR .............................. 6 TARGET 4 - REDUCING THE NUMBER OF NON-DOMESTIC FIRES ............................................. 7 TARGET 5: REDUCING FIREFIGHTER INJURIES ................................................................. 7 TARGET 6: STAFF ABSENCES ..................................................................................... 8 RESPONSE AND RESILIENCE ......................................................................................... 9 TOP 15 INCIDENT TYPES ATTENDED ........................................................................... 9 CALL HANDLING TIMES ........................................................................................ 10 RESPONSE TIMES ................................................................................................. 12 AVAILABILITY OF RDS CREWS ................................................................................. 13 PREVENTION AND PROTECTION .................................................................................. 14 ROAD SAFETY .................................................................................................... 14 GENERAL ......................................................................................................... 14 HOME FIRE SAFETY VISITS (HFSVS) .......................................................................... 15 ENGAGEMENT PROGRAMMES .................................................................................. 16 ENFORCEMENT ACTIVITIES ..................................................................................... 21 FIRE ENGINEERING ACTIVITIES ................................................................................ 21 FIRE INVESTIGATION ACTIVITIES............................................................................... 21 UNWANTED FIRE ALARM SIGNALS ............................................................................ 23 UFAS STATISTICS FOR QUARTER 4 ........................................................................ 23 PEOPLE AND ORGANISATIONAL DEVELOPMENT ............................................................... 24 FIREFIGHTER TRAINING AND DEVELOPMENT ................................................................ 24 STAFF ABSENCES ................................................................................................. 25 DETAILED KPIS ..................................................................................................... 26 GLOSSARY OF TERMS AND ACRONYMS ........................................................................... 27 Quarterly Quarterly Performance Report 2 Key Points At A Glance During the first quarter of 2015-16 we: . Attended a total of 22,668 calls for assistance, which included o 6,166 fire alarm calls subsequently found on attendance to be Unwanted Fire Alarm Signals from an automated source, a decrease of 3% on the same quarter last year o 1,250 accidental dwelling fires o 528 road traffic collisions (RTCs) . Conducted 18,100 home fire safety visits, at which we fitted or replaced 12,532 smoke detectors . Audited 2,223 non-domestic premises for fire safety, of which 407 were care homes and 556 were Houses of Multiple Occupancy (HMOs), 18% and 25% of the total number of completed audits undertaken respectively . Trained 3,979 operational staff in a range of core skills, against a target of 4,897, an achievement rate of 81% . Completed the first phase of the Unwanted Fire Alarm Signals (UFAS) Policy and Procedure Implementation Review and created an Action Plan to respond to the issues identified. Key actions to be taken include revised default UFAS pre-determined attendance (PDA) criteria and improved links to better regulation. Quarterly Quarterly Performance Report 3 Scottish Government Targets In Annex B of the Scottish Government’s Fire and Rescue Framework for Scotland 2013 there are six broad targets which the SFRS is tasked to achieve. These relate to reductions in fire fatalities and casualties, special service casualties, accidental dwelling fires, non-domestic fires, and firefighter safety and attendance management. Although these are primarily annual targets we monitor our cumulative progress towards their achievement each year on a quarterly basis. This helps us to ensure that our activities are making the contribution expected of us in line with the Scottish Government’s National Outcomes. Target 1 - Reducing fire fatalities and casualties by 5% a year Table 1 - All Fire Casualties Actual Estimated Targets Total Estimated Casualty Casualty Total % change from 1 2 3 Year Totals Fatalities Casualties Casualties Population Rate Rate Casualties RAG 3yr average 2012-13 to Q1 12 223 235 5,299,900 44.3 rates used to compute 2013-14 to Q1 8 290 298 5,313,600 56.1 estimated target rate and 2014-15 to Q1 8 218 226 5,327,700 42.4 value 2015-16 to Q1 12 246 258 5,327,700 48.4 45.2 241 1.7% Notes: 1. Excludes precautionary checkups 2. Source: General Registry Office of Scotland / Scottish Government 3. Per million population This target relates to the total for all fire casualties and fatalities to the current quarter, not just those resulting from accidental dwelling fires. For clarity we show separate subtotals for fire fatalities and non-fatal fire casualties in the third and fourth columns above. The total number of fire casualties to the end of the first quarter of 2015-16, 258, is 1.7% higher than the three-year average for the same period in previous years. The resulting rate of casualties per million population is 48.4, higher than the rates for two of the previous three years. The estimated target set for this quarter is computed by projecting a 5% reduction on the average of the rates from 2012-13 to 2014-15. The computed target ceiling inclusive of the 5% reduction is 45.2 casualties per million population (or 241 casualties in absolute terms). As the actual rate of 48.4 per million is within 10% of the target we classify this target as amber this quarter. The increase in fire fatalities and casualties has to be seen in the context of the impacts of health and social care issues in Scotland. The rate at which persons over the age of 60 are injured in fires in the home has increased over time, reflecting demographic changes and an increasingly aging population. We have also seen in the past year a large increase in the number of fatalities resulting from deliberately-set fires. As a form of suicide the use of fire is much less common than other methods, so it is difficult to know or understand why we have experienced a large spike in such suicides and attempted suicides more recently. From the details which sit underneath the totals recorded above, there were 12 fire fatalities and 246 non-fatal fire casualties recorded in the first quarter this year. Of the 12 fatalities 7 were incurred in accidental dwelling fires, 4 in deliberate dwelling fires, and 1 in a vehicle fire. Quarterly Quarterly Performance Report 4 Of the 246 non-fatal fire casualties 156 were incurred in accidental dwelling fires, 38 in deliberate dwelling fires, 17 in vehicle fires, 23 in non-domestic premises, and 12 in other primary fires. Target 2 - Reducing special services casualties Table 2 - Special Service Casualties Actual Estimated Targets Total Estimated Casualty Casualty Total % change from 1 2 3 Year Totals Fatalities Casualties Casualties Population Rate Rate Casualties RAG 3yr average 2012-13 to Q1 35 502 537 5,299,900 101.3 rates used to compute 2013-14 to Q1 28 484 512 5,313,600 96.4 estimated target rate and 2014-15 to Q1 29 456 485 5,327,700 91.0 value 2015-16 to Q1 36 491 527 5,327,700 98.9 95.3 508 2.8% Notes: 1. Excludes precautionary checkups 2. Source: General Registry Office of Scotland / Scottish Government 3. Per million population This target relates to the total number of fatal and non-fatal casualties recorded at the following types of special service attendances: RTCs, rescue/release of persons,

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