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Dell C3422WE User's Guide

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Dell C2422HE Dell C2722DE Dell C3422WE Curved Video Conferencing Monitor User’s Guide Model: C2422HE/C2722DE/C3422WE Regulatory model: C2422HEt/C2722DEt/C3422WEt NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. 2020 – 12 Rev. A00 Contents Safety instructions..............................6 About your monitor .............................7 Package contents . 7 Product features. .8 Identifying parts and controls. 10 Front view. .10 Back view . .12 Bottom view . 13 Monitor specifications. 14 Resolution specifications . 17 Preset display modes. .18 DP Multi-Stream Transport (MST) Modes . 21 USB-C Multi-Stream Transport (MST) Modes . 21 Unified Communications (UC) Platform Compatibility List . .22 Electrical specifications . 23 Webcam – microphone specifications . .24 Speaker Specifications. .24 Physical characteristics . .24 Environmental characteristics . 26 Pin assignments . .27 Plug-and-Play . .34 LCD monitor quality and pixel policy . 34 Ergonomics . 35 Handling and moving your display. 37 Maintenance guidelines . 38 Cleaning your monitor . .38 Setting up the monitor..........................39 Connecting the stand . 39 Using the tilt, swivel, and vertical extension . 42 Contents | 3 Tilt, swivel and vertical extension . .42 Rotating the Display (C2422HE/C2722DE only) . .43 Configuring the display settings on your computer after rotation (C2422HE/C2722DE only) . 44 Operating the monitor webcam . 45 Connecting your monitor . 46 Dell Power Button Sync (DPBS) . 50 Connecting the monitor for DPBS for the first time . .52 Using DPBS function . .53 Connecting the monitor for USB-C Multi-Stream Transport (MST) function (C2422HE/C2722DE only) . 55 Connecting the monitor for USB-C . .56 Organizing your cables . 58 Securing your monitor using Kensington lock (optional) . 58 Removing the monitor stand . 59 Wall mounting (Optional) . .60 Operating the monitor ..........................61 Power on the monitor . 61 Using the joystick control . 61 Using the rear-panel controls . 62 Using the OSD lock function . 63 Front-panel button . 66 Using the On-Screen Display (OSD) Menu . .67 Accessing the menu system . .67 OSD warning messages . .82 Setting the maximum resolution. .87 Setting the KVM USB Switch . .88 Setting the Auto KVM . 91 Setting up Windows Hello . 93 Setting up the monitor webcam as default setting. 97 Setting up the monitor speaker as default setting . .101 4 | Contents Troubleshooting ..............................104 Self-test . 104 Built-in diagnostics . .105 Common Problems. .106 Product specific problems . .108 Universal Serial Bus (USB) specific problems . 113 Appendix.................................... 114 FCC notices (U.S. only) and other regulatory information . .114 Contacting Dell . 114 EU product database for energy label and product information sheet . 114 Contents | 5 Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply. • Always be sure that your monitor is electrically rated to operate with the AC power available in your location. • Keep the monitor in room temperature. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display. • Do not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car trunk. • Unplug the monitor when it is going to be left unused for an extended period of time. • To avoid electric shock, do not attempt to remove any cover or touch the inside of the monitor. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). 6 | Safety instructions About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor. Some features may not be available in certain countries. Display Stand riser Stand base Power cable (varies by country) DisplayPort cable (DisplayPort to DisplayPort) About your monitor | 7 USB 3.2 Gen1 Type-A to Type-B upstream cable USB Type-C cable (C to C) • Quick Setup Guide • Safety, Environmental, and Regulatory Information Product features The Dell C2422HE/C2722DE/C3422WE monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • C2422HE: 60.47 cm (23.8 in.) active area display (Measured diagonally) 1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions. • C2722DE: 68.47 cm (27.0 in.) active area display (Measured diagonally) 2560 x 1440 (16:9) resolution, plus full-screen support for lower resolutions. • C3422WE: 86.71 cm (34.14 in.) active area display (Measured diagonally) 3440 x 1440 (21:9) resolution, plus full-screen support for lower resolutions. • Wide viewing angles with 99% sRGB color. • C2422HE/C2722DE:Tilt, swivel, pivot and vertical extension adjustment capabilities. • C3422WE:Tilt, swivel and vertical extension adjustment capabilities. • Built-in speakers (2 x 5 W). • Removable pedestal stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions. • Ultra-thin bezel minimizes the bezel gap during multi-monitor usage, enabling easier set up with an elegant viewing experience. • Extensive digital connectivity with DP helps future-proof your monitor. • Single USB Type-C to supply power to compatible notebook while receiving video signal. • USB-C and RJ45 ports enable a single-cable, network-connected experience. • Plug and play capability if supported by your computer. • On-Screen Display (OSD) adjustments for ease of set-up and screen optimization. 8 | About your monitor • Power and OSD buttons lock. • Security lock slot. • C2422HE/C2722DE: ≤ 0.3 W in Standby Mode. • C3422WE: ≤ 0.5 W in Standby Mode. • Supports Picture by Picture (PBP) Select mode on C3422WE. • Allow user to switch USB KVM function in PBP mode on C3422WE. • The monitor is designed with Dell Power Button Sync (DPBS) feature to control PC system power state from monitor power button.* • Premium Panel Exchange for peace of mind. • Optimize eye comfort with a flicker-free screen minimizes hazard blue light emission. • The monitor use Low Blue Light panel and compliance with TUV Rheinland (Hardware Solution) at factory reset/default setting model. • Decreases the level of hazard blue light emitted from the screen to make viewing more comfortable for your eyes. • The monitor adopts Flicker-Free technology, which clears the eye visible flicker , brings comfort viewing experience and preventing users suffer from eye strain and fatigue. • Certified for Microsoft Teams®. • Certified for Windows Hello® (Face Authentication) and supports Microsoft Cortana®. * PC system that supports DPBS is the Dell OptiPlex 7090/3090 Ultra platform. WARNING: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue or digital eye strain. About your monitor | 9 Identifying parts and controls Front view 1 2 3 4 5 6 7 7 13 8 9 10 11 12 Label Description Use 1,6 Microphones Monitor microphones (Mic). Mic is enabled when the webcam & Mic module is popped up. Mic is disabled when the module is retracted. 3 Webcam lens Transmits your image in a video conference. Webcam is enabled when the webcam & mic module is popped up. Webcam is disabled when the module is retracted. 2,4 IR LED Indicator of infrared (IR). 5 Webcam LED Indicator of Webcam. It will light up in white when indicator webcam is in use. 7 Built-in speakers To output the sound from audio input. 10 | About your monitor 8 Teams button & LED LED will light in static white when Microsoft Teams® is signed in and running. LED will blink when there is a Teams notification. Short press on the button to bring up Teams and open notification. 9 Hookswitch & LED LED will blink in green when there is an incoming Teams/Skype for Business (SfB) call. LED will light up in static green during Teams/Skype for Business (SfB) call. Short press
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