UX/UI Designer

Basic information

Band: D Job family: Marketing Terms: Permanent Location: Cheltenham

Reports to: Lead UX Designer Team: Digital Media Business unit: External Relations

Role purpose:

We're looking for a UX/UI designer with at least ten years of experience to join our fast-paced, user-centric creative UX team – working on a wide range of exciting projects from the modernisation of our admission service, through to a radically improved information and advice service, with fun and intuitive decision making tools and mobile app experiences.

We're looking for a confident user experience designer full of ideas that can hit the ground running in a high pressured, dynamic environment. Experience of research techniques, following user-centric design principals, and collaborating with other UX designers and researchers is essential. You'll also be a natural innovator and not afraid to push the boundaries of what is possible, building strong UI patterns that are intuitive and accessible to all.

You will need to have a strong understanding of HTML, CSS, and jQuery, with a passion for interaction design and examples of developing interactive prototypes using code, or prototyping software like Axure RP, Adobe XD, Balsamiq, Figma, or Sketch. You must have a solid digital UI portfolio, and be able to talk confidently about your approach, and how you use user-centric design principles to produce your design solutions.

You will need to manage your time across a range of competing projects with demanding deadlines, while managing different stakeholder's expectations. You will also be expected to lead workshops and co- creation sessions to gain insights from users, explore ideas, develop experience maps, user journeys, and personas, to ensure we are developing evidence-based user experiences.

Key accountabilities:

• Develop wireframes and prototypes around customer needs. • Create experience maps, user journeys, and personas. • Design intuitive and accessible user experiences. • Design interfaces that are interactive and a pleasure to use. • Conduct one to one and remote user testing sessions to evaluate your wireframes and design prototypes. • Present design to teams and key stakeholders and share user testing feedback. • Contribute to our evolving pattern library and design framework codebase, making sure our patterns are testing and meet accessibility standards. • Manage workshops and lead on co-creation and ideate sessions.

Skills, qualifications, and experience:

• Ten-plus years proven experience working as a UX Designer. • You must have an established portfolio of projects with the ability to explain your approach. • Strong understanding of user-centred design principles. • Passion for user interface design with a keen eye for detail. • Experienced in using design and wireframing software like Axure RP, Adobe XD, Balsamiq, Figma, or Sketch. • Experience of designing for mobile apps. • Utilise atomic design principals to develop comprehensive pattern library and a universal design language that is accessible and flexible to meet both the user needs and evolving business requirements. • You must have strong typography and interactive design skills, with experience of conducting accessibility tests. • Experience of working in multi-disciplinary teams researching, wireframing, designing, and building digital products. • Collaborative team worker. • Strong interpersonal skills with the ability to communicate effectively to both internal and external stakeholders, and to forge strong working relationships in a confident and friendly manner. • Practical experience of discovery methods including gathering requirements, evaluating user needs, running workshops, and user interviews. • Experience of defining project goals and deliverables through personas, journey maps, experience maps, service blueprints, and strategic design deliverables. • You will need to be confident at presenting and demoing ideas to large teams of people, and be able to quickly answer questions regarding your approach.

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This role profile sets out the scope and main duties of the post at the date when it was drawn up. Such details may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the level of the post. All UCAS employees are expected to be flexible in undertaking the duties and responsibilities attached to their role and may be asked to perform other duties, which reasonably correspond to the general character of their role and their level of responsibility.

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