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If you have issues viewing or accessing this file contact us at NCJRS.gov. .. •. .. ,,' o tl N·£ C )- I N T E R C, ... ~ ION S " .. .. ~~~$ "' "~ , ~ lq:<. 'Ii '" \;~ . _ ( i· ft", .... lt ~ -~~ -- """ ...,'.~ N'"~ , . ';i t.!:. FOR NORTH CAROLINA AND BEYOND . \ ~~~<!;"l;• • • > .,:.1:' . ~o , ~ . The Rep~rt of the North Carolina Task Force on PUbliJ:lecomm To Governor James B. Hunt, Jr. INTERCONNECTIONS For North Carolina And Beyond .. ~ NCJRS JUL 261979 ACQUISITIONS The Report of the North Carolina Task Force on Public Telecommunications to Governor James B. Hunt, Jr. INTERCONNECTIONS FOR NORTH CAROLINA AND BEYOND The Report of the North Carolina Task Force on Public Telecommunications to Governor James B. Hunt, Jr. The work of the North Carolina Task Force on Public Telecommunications was made possible by grants from the Mary Reynolds Babcock Foundation and the John and Mary R. Markle Foundation. NORTH CAROLINA TASl( FORCE ON PUBLIC TELECOMMUNICATIONS James B.Hunt, Jr., Governor Herbert L. Hyde, Chairman 116 WestJones Street Raleigh,27603 Office Staff: (919) 733-4131 April 4, 1979 The Honorable James B. Hunt, Jr. Governor of North Carolina Raleigh, North Carolina Dear Governor Hunt: I am pleased to present to you INTERCONNECTIONS FOR NORTH CAROLINA AND BEYOND, the report of the North Carolina Task Force on Public Telecommunications. In your Executive Order establishing this Task Force, you charged it to recommend ways of harnessing modern telecommunications for ~he benefit of all North Carolinians. From the beginning, it was clear that assessing a state's entire telecommunications posture is an impossible job, far too complex for a year's work. Yet, unless such an assessment were begun, North Carolina would be ill prepared to take advantage of burgeoning new communications technologies. Fortunately, your vision of the necessity for such a study was shared by two private foundations. The Mary Reynolds Babcock Foundation awarded start-up funds, and major support followed from the John and Mary R. Mark~e Foundation. The total of $84,052 was enhanced by a very strong commitment of time and energy from public officials and concerned citizens across North Carolina. Our comprehensive survey of a state's telecommunications facilities, and of the services delivered via those facilities, was apparently unique in 1978. Much attention has been focused on our efforts. The National Telecommunications and Information Administration, formed in the Department of Commerce after our study was underway, appointed a special liaison to attend our meetings, observe our progress, and provide professional advice as needed. The title INTERCONNECTIONS FOR NORTH CAROLINA AND BEYOND stems from variations on the interconneo'tion theme observed throughout the study period. Telephone, tel~processing, broadcast and other networks interconnect people with e.ach other, and people with information, throughout North Carolina and beyond. Public agencies are -- or might be -- interconnected and thereby share in the use of public facilities. Interconnections beyond the borders of this state, by satellite communications, for example, are an increasingly important consideration. Honorable James B. Hunt, Jr. Page two April 4, 1979 Because some Task Force recommendations were intended for action during the 1979 session of the General Assembly, major portions of the recommendations were presented to you early this year. These and the other recommendations in this report share.three general goals: (1) to promote coordination and cooperation in telecommunications activities so that they may be undertaken effectively and efficiently; (2) to sustain interest in examining forms of telecommunications, old and new, as a way of equalizing and improving citizen access to quality services; and (3) to maintain the means or, if necessary, establish the means, whereby North Carolina will have the needed information and flexibility to make sound decisions during the coming decade of explosive technological developments. Our recommendations and this report fulfill the Task Force's responsibilities. Yet they constitute a beginning as well as an ending. In the future, quicker access to communications in emergencies could save lives. Video communications could allow residents of the most distant and rural areas of the state to tour the opening of the North Carolina Museum of Art in its new building. Citizens in every part of the state could listen to the proceedings of the General Assembly, or of their local school board, and thereby participate more directly in their government. Telecommunicated meetings of people in distant places could save energy, time and money. We are grateful for the privilege of exploring the public tele communications potential for North Carolina. This state can harness telecommunications for the economic, cultural, educa.... tional, social and, literally, physical welfare of its citizens. Under your leadership, the right course has been set toward interconnections of people with people, and of people with infor mation. We are confident that this course will be followed into the excitement of the dawning telecommunications era. Sincerely, 1" MEMBERS OF THE NORTH CAROLINA TASK FORCE ON PUBLIC TELECOMMUNICATIONS William L. Ballenger Visiting Lecturer, School of Education, North Carolina State University, Raleigh., Joseph B. Carter Director, Educational Resources, Department of Community Colleges, Raleigh. Frank A. Daniels, Jr. Publisher, The News and Observer, and The Raleigh Times, Raleigh. Melvin R. Daniels, Jr. Member of the North Carolina Senate, Elizabeth City. Paul Essex Special Assistant to the Governor for Federal and State Relations, Raleigh. (Ex officio member.) Eli N. Evans President, The Revson Foundation, New York, N.Y. Joel L. Fleishman Vice Chancellor, Duke University, Durham. William C. Friday President, The University of North Carolina, Chapel Hill. Helen E. Gamble Specialized Opportunity Services Specialist, Sen(~and Community Action, Inc., Chadbourn. James F. Goodmon President, Capitol Broadcasting, Raleigh. Joseph W. Grimsley Secretary .. North Carolina Department of Administration, Raleigh. (Ex officio member.) Wade H. Hargrove Partner, Tharrington, Smith, and Hargrove; Counsel to the North Carolina Association of Broadcasters, Raleigh. Herbert L. Hyde Attorney and former Nnrth Carolina legislator, Asheville. (Chairman of the Task Force.) Claudia Kadis Buard Member and President, Goldsboro Art League, Goldsboro. Quentin W. Lindsey Science and Public Policy Advisor to the Governor, Raleigh. (Vice Chairman of the Task Force.) William H. McMillan Member of the North Carolina House of Representatives, Statesville. Larry K. Monteith Dean, School of Engineering, North Carolina State University, Raleigh. A. Craig Phillips Superintendent of Public Instruction, Department of Public Education, Raleigh. Emily Preyer Washington, D.C. Charles G. Rose, III Member, United States House of Representatives, Washington, D.C. (Vice Chairman of the Task Force.) , Joseph C. Ross Dir~ctor, Communications Center, Fayetteville State University, Fayetteville. Barbara N. Smith Assistant Secretary, Department of Crime Control and Public Safety, Raleigh. (Ex officio member.) Carrie Winter Member, Charlotte-Mecklenburg Board of Education, Charlotte. v SPECIAL THANKS Dr. George Bair, Director of Educational Televisiun at the University of North Carolina, and Elsie Brumback, Director of the Division of Educational Media of the Department of Public Instruction, gave distinguished service to the Task Force as representatives for Dr. William C. Friday and Dr. A. Craig Phillips, respectively, on those occasions when the members were unable to attend meetings. TASK FORCE STAFF William Garrison Staff Counsel Salvatore R. Genova Consultant Susan McAdams Consultant Norman H. Sefton Consultant Belinda Sherard Administrative Secretary Frank M. Snyder Ch ief Consul tant David C. Stevens Research Associate Lee Wing Staff Director VOLUNTEER ADVISORS TO THE TASK FORCE Scott Reed Fort Bragg Sanford H. Smith Greensboro Wesley H. Wallace Chapel Hill Stanley Webster Wmston-Salr m TASK FORCE ADVISORY COMMITTEE ON PUBLIC RADIO Julian C. Burroughs Winston-Salem Charles Crutchfield Charlotte Nathaniel Fullwood Raleigh Valeria Lee Warrenton Joseph Ross* Fayetteville Gary Shivers Chapel Hill Don Trapp Brevard Wesley H. Wallace Chapel Hill (Chairman) *Also a member of the Task Force. vi CONTENTS Summary of Major Findings and Recommendations ............................................. Chapter I: Introduction ............................................................. 7 Chapter II: Public Services and Telecommunications .......................................... 15 A. Cultural, Educational, and Information Services .................................. 17 Telecommunications Applications: Teach ing with Television .......................... 22 B. Health and Social Services .. : ................................ , ............. 25 Telecommunications Applications: North Carolina Looks at Telehealth Opportunities ......... 28 C. Public Safety Services .................................................... 31 Telecommunications Applications: 911-Hel p is Just Three Digits Away .................. 35 D. Government Operations .............. , ........ , • , ........................ 37 Telecommunications Applications: Eye in the Sky ................................. 41 E. Public/Government Interaction ............................................. 43 Telecommunications Applications: Satell ite Videoconference