International Markets 360 Well-being Study 2021 Global Report - Global Index & Impacted Groups -

IM Insight & Kantar June 2021 Contents

1. Introduction 2. Executive Summary & Major Themes 3. Health & Well-Being Index 4. Specific Impacted Populations 5. Appendix

2 Foreword

The 360 Well-being Study is uniquely positioned to understand how Covid-19 has affected people. It is the longest longitudinal study of its kind, assessing a complete view of Whole Health across every generation across the globe. This is a powerful tool because the impact of Covid-19 has been so varied from generation to generation, and country to country. With the 360 Well-being Study, we are able to pinpoint similarities and differences in how different generations were affected by the pandemic and glean findings that may support Health & Well-being going forward.

In addition to the annual surveys, we also took quarterly ‘pulse’ surveys that chart how the world responded to the disease in real time. These pulses are a proxy for the journey that the world took in understanding the implications of the disease and point to a surprising resilience and optimism as we find our way out.

With both the annual surveys and quarterly pulse data, the 360 Well-being Study examines Covid-19 in context and by viewing it through a longer lens is able to understand short-term responses to the pandemic and see how this event has transformed our attitudes to Health & Well-being moving forward.

3 2021 expanded our understanding of health and explored new behaviors under the 'new normal', while expanding geographical coverage. Target Age & Market Reach Thought-leadership

Globally Mobile + Virtual Health + Heart Healthcare New Health Affordability Priorities + + + Accessibility Health WFH & Digital & NCD Employer Affordability Tech Support + + + + + Workplace Workplace Stress & Whole Workplace Loneliness Wellness Wellness Wellness Health 2015 (aged 25+^): China, Thailand, UK, South Korea, New Zealand, Hong Kong + + + + + 2016 (aged 25+^): + Taiwan, Indonesia, , Turkey, Ad Hoc Ad Hoc Age Age Aging & Stress & Stress & Topics Workplace 2017 (aged 25+^): + Singapore, UAE Topics Trap Trap Readiness Wellness Resilience 2018 (aged 25+^): + US, Canada (removed in 2021), Mexico (removed in 2019- + + + + + + + 2020), Brazil (removed in 2019-2020), Australia, (removed in 2021), Index Index Index Index Index Index Index Germany (removed in 2020 & added back in 2021), Saudi Arabia, South Africa (removed in 2020), Nigeria (removed in 2020) 2019 (aged 25+^): + Benelux (removed in 2020 & added back in 2021+) 2015 2016 2017 2018 2019 2020 2021 2020 (aged 18+#): + Kenya 2021 (aged 18+): + Japan

^ except UK and Turkey where 18 years old and above were covered 4 # general population in Spain was covered; only working population in 2015-2019 + Luxembourg was not covered in 2021 Study Coverage - 2021 Flagship Study

Market coverage & age target: 21 markets, aged 18 or above

US CA MX BR UK^ ES# FR DE BE NL TR^ KSA AE KE NG ZA CN HK TW KR JP TH IN ID SG AU NZ Sample 1503 1200 1004 404 203 203 1003 503 1002 501 1001 1004 1201 1203 1004 1200 1000 500 1001 400 1003 size 2021 2020 Pulse Impact 2020 2019 2018 2017 2016 2015

Highlight in blu e/gray = Markets covered in that respective year

Talked to 18,043 people; Online questionnaire from 20 minute Boosted on Globally Mobile in 25 Mar – 17 Apr, 2021 survey US and Europe

^ except UK and Turkey where 18 years old and above were covered in 2015-2019 5 # general population in Spain was covered; only working population in 2015-2019 Executive Summary Covid-19 has been an inflection point for the world, forcing us to adapt in ways never imagined, but there may be a light at the end of the tunnel…

One year after the beginning of the global Covid-19 pandemic, the world’s health and well-being is still in a state of turmoil. The most recent results of the Cigna 360 Health & Well-being Index (March-April 2021), reveals the overall index and the five sub- indices that represent various elements of well-being are all significantly below pre-pandemic levels.

In 2020, the impact of the Covid-19 pandemic on health and well-being was immediate. Cigna’s early pulse surveys showed a hit to well-being as early as April 2020 with Financial and Social indices falling as markets reacted to the shock of the spread of Covid-19 and measures were adopted (to varying degrees) around the world.

By June 2020, the overall well-being index had fallen by 1.2 points* as the world realized the pandemic would be a presence for some time to come and we struggled to cope with what that meant.

But the impact has not been uniform and the 360 Well-being Study and is Pulse waves are uniquely positioned to shine a light on how the pandemic has impacted different populations in different ways.

* Pulse 8 Markets 7 Covid-19 has been an inflection point for the world, forcing us to adapt in ways never imagined, but there may be a light at the end of the tunnel…

The sense of isolation and disconnection caused by repeated lockdowns, social distancing and working from home affected many of us in very specific ways.

For example, the stronger Social well-being^ showed by Generation Z and Millennials (those aged 18-35) suggests they were able to maintain social connections with friends, perhaps because of their greater digital maturity, while older generations (those aged 50+) generally missed face-to-face connections with friends and coworkers, and this impacted their health and well-being.

Parents with young children appeared to find solace in the family unit (Family well-being has enhanced from last year), creating stronger connections and perhaps a renewed sense of purpose during these troubled times (despite the extra stress they were experiencing).

Parents whose children had already ‘left the nest’ and those without children reflected their increased loneliness in lower resilience and well-being scores.

Women also bore a greater burden of the negative impact the pandemic brought to health and well-being scores, with many of the metrics# used to measure this, scoring lower among women.

* Pulse 8 Markets 8 ^ including ‘having time for myself’, ‘spending sufficient time with friends’, ‘feeling part of a bigger group or community’ # including Physical, Social and Financial well-being Covid-19 has been an inflection point for the world, forcing us to adapt in ways never imagined, but there may be a light at the end of the tunnel…

Although the experience of Covid-19 has forced us to adapt and overcome challenges, it has also provided unexpected opportunities.

Work from home caused isolation, but it also freed people from their daily commutes and helped some with work-life balance. It also facilitated a new focus on mental health and well-being, with more people than ever changing their attitudes towards seeking help and support in this regard.

Doing things remotely is more accepted, and this has witnessed an increase in the use of virtual health consultations.

And as we write this in June 2021, are we seeing the bounce back we have been waiting for? Our 360 Well-being Index bounced back 1.2 points*, a significant rebound from December last year (although still below pre-pandemic levels).

It remains to be seen if this is a false dawn, but we will continue to take the world’s pulse, and better understand humanity’s journey through the pandemic and uncover the resilience and determination the world has shown in the face of adversity.

9 * Pulse 8 Markets Major Themes: Global Index and Impacted Groups Summary Covid-19 has most affected the finances of those entering (Gen Z) and preparing to leaving the workforce (pre-retirees).

One of the first effects of Covid-19 was financial instability. As entire industries dwindled into non- Financial ability to meet existence (airlines, hospitality, F&B), the thought on everyone’s minds has probably been ‘am I next?’. expenses of my / my family’s Financial well-being was one of the first casualties, dropping 1 point between January and April 2020*, hobbies or vacations and the rest of the year witnessed a steady decline hitting a drop of 2.8 points by December 2020. % 35 25 30 24 Those most impacted by this have been Gen Z (aged 18-24), who are entering the workforce, and the 19 20 pre-retirees (aged 50-64), who are close to retiring from the workforce. Gen Z are facing physical obstacles - for instance, an inability to interview face-to-face or finish their studies on time - that are delaying their ability to find financial stability. Pre-retirees find themselves with more job instability and All Aged Aged Aged Aged Aged 18-24 25-34 35-49 50-64 65/+ fewer opportunities just when they are looking to put the finishing touches on their retirement nest egg, which in turn creates a sense of financial insecurity in the midst of economic volatility. I have job stability % Pre-retirees may also be hampered in their job prospects as digital natives have more relevant skills, as 60 61 64 59 56 63 remote working becomes more acceptable.

Unexpectedly, Financial well-being has seen a significant uptick (2.8 points) between December 2020 and March/April 2021, returning to its level as at January 2020. There are many potential factors at play All Aged Aged Aged Aged Aged here - sustained government financial support, reduction in household spending, bullish stock markets, 18-24 25-34 35-49 50-64 65/+ or merely vaccine optimism?

* Pulse 8 Markets 11 Health & Well-being Index 2021

12 Headlines Health and Well-being measures are still significantly down after a year of pandemic. Compared to January last year, all indices show the impact of Covid-19, especially the Social index, reflecting the unique response required to combat the virus. GLOBAL

vs. 2020

21 markets 69.1 70 68.5 67.5 67.9 Work -0.6 -0.4 66.1 64.9 65.1 65.5 Family -0.6 -0.1 63.1 63.0 61.6 Social -1.5 -0.9 Index 61.2 62.0 60.6 62.2 61.3 360 INDEX -0.9 -0.4 57.9 59.0 58.8 58.2 Physical -0.6 -0.2

54.8 54.8 54.1 Financial -0.7 -0.2 53.2 50 2018 2019 2020 2021

Base: All respondents – 2018/2019/2020/2021 (14467/13200/17148/18043) Higher/Lower at 95% 13 significance vs. last year Headlines But when comparing data collected during the pandemic, we see a different and perhaps slightly more positive story emerge. Benchmarked against responses collected in December last year, we see a directional GLOBAL (8 MARKETS IN PULSE upswing in all Health and Well-being indices and a significant improvement in the / ALL MARKETS IN Physical and Financial index. Is the world seeing a light at the end of the tunnel or is this FLAGSHIPS) another false dawn? vs. 2020-Dec vs. 2020-Jan Pulse Wave 5 Flagship

68.5 69.0 70.0 67.9 68.2 68.3 67.9 67.9 Work - -0.6 66.9 66.1 65.9 65.4 65.5 65.1 65.1 Family +0.4 -0.6 63.1 61.8

62.4 61.4 61.4 61.3 61.6 Social +0.3 -1.5 Index 62.2 62.5 61.3 61.6 61.5 60.9 61.3 360 INDEX +0.4 -0.9 58.8 59.3 58.3 58.2 58.0 58.0 57.4 Physical +0.8 -0.6

54.8 54.8 54.1 54.6 54.5 54.1 Financial +1.1 -0.7 53.0 50.0 (FS) 2020-Jan 2020-Apr 2020-Jun 2020-Aug 2020-Oct 2020-Dec (FS) 2021- (W1) (W2) (W3) (W4) (W5) Mar/Apr

19 markets 8 Pulse markets 21 markets

Base: All respondents – 2020/2020 Pulse W1-W5/2021 (17148/1221/2287/2320/2265/2253/18043) Higher/Lower at 95% 15 significance vs. last year Health & Financial well-being and Social well-being were the first casualties of the pandemic. Well-being Both stayed in the doldrums for much of the pandemic and have only recently shown Index signs of improvement (Q1 this year). PULSE 8 MARKETS vs. 2020-Dec vs. 2020-Jan Pulse Wave 5 Flagship

68.7 69.0 68.5 70.0 67.9 68.2 68.3 67.9 Work +0.6 -0.2 66.3 66.9 66.2 65.9 65.4 65.1 65.1 Family +1.1 -0.1 63.2 61.8 61.8 62.4 61.4 61.4 61.3 Social +0.5 -1.4 Index 62.5 62.5 61.3 61.6 61.5 60.9 62.1 360 INDEX +1.2 -0.4 58.7 59.3 58.3 58.6 58.0 58.0 57.4 Physical +1.2 -0.1 55.8 55.8 54.8 54.1 54.6 54.5 Financial +2.8 - 53.0 50.0 (FS) 2020-Jan 2020-Apr 2020-Jun 2020-Aug 2020-Oct 2020-Dec (FS) 2021- (W1) (W2) (W3) (W4) (W5) Mar/Apr

‘The virus won’t ‘How dare you tell ‘If I wear a mask, will ‘If we do this short ‘This virus will never ‘It’s been wearing a mask and affect me’ me what to do!’ the virus go away?’ lockdown, will the go away. We’re stuck working from home – I can virus go away’ with it forever’ accept the new normal’

Base: All respondents – 2020/2020 Pulse W1-W5/2021 (8983/1221/2287/2320/2265/2253/8915) Higher/Lower at 95% 17 Quotes are Kantar’s modification on Scott Berinato’s analogy on five stages of grief significance vs. last year Health & Other measures such as Work, Family and Physical remained resilient at the onset of the Well-being pandemic but when the longevity of the situation became evident, all fell. Index They climbed back slightly as WFH, schooling from home, spending more time with family and other new behaviors became more habitualized. PULSE 8 But they dropped again in Dec last year as time and the perceived slow pace of vaccine MARKETS implementation dragged on. But well-being indices have staged a budding bounce back at the end of the first-quarter this year. vs. 2020-Dec Pulse vs. 2020-Jan Wave 5 Flagship 68.7 69.0 68.5 70.0 67.9 68.2 68.3 67.9 Work +0.6 -0.2 66.3 66.9 66.2 65.9 65.4 65.1 65.1 Family +1.1 -0.1 63.2 61.8 61.8 62.4 61.4 61.4 61.3 Social +0.5 -1.4 Index 62.5 62.5 61.3 61.6 61.5 60.9 62.1 360 INDEX +1.2 -0.4 58.7 59.3 58.3 58.6 58.0 58.0 57.4 Physical +1.2 -0.1 55.8 55.8 54.8 54.1 54.6 54.5 Financial +2.8 - 53.0 50.0 (FS) 2020-Jan 2020-Apr 2020-Jun 2020-Aug 2020-Oct 2020-Dec (FS) 2021- (W1) (W2) (W3) (W4) (W5) Mar/Apr ‘The virus won’t ‘How dare you tell ‘If I wear a mask, will ‘If we do this short ‘This virus will never ‘It’s been wearing a mask and affect me’ me what to do!’ the virus go away?’ lockdown, will the go away. We’re stuck working from home – I can virus go away’ with it forever’ accept the new normal’

Base: All respondents – 2020/2020 Pulse W1-W5/2021 (8983/1221/2287/2320/2265/2253/8915) 18 Higher/Lower at 95% Quotes are Kantar’s modification on Scott Berinato’s analogy on five stages of grief significance vs. last year Headlines Has the world been experiencing the five stages of grief over the last year? We are experiencing a major trauma and many indicators point to a global and shared response to that, denial, anger, bargaining, depression and acceptance.

Scott Berinato (Harvard Business Review, March 2020) theorized the pandemic was causing populations to undergo a form of massgrief for the life we used to have. The five stages of grief according to the Kübler-Ross model are: denial, anger, bargaining, depression and acceptance. Pulse data collected during 2020 seems to support this model, and perhaps gives us optimism going forward:

Flagship / Pulse Date 360 Well-being Index Change in Index* Stage of Grief Modified from Berinato’s Analogy January 2020 62.5 Pre-pandemic April 2020 62.5 - Shock & Denial ‘The virus won’t affect me’ June 2020 61.3 -1.2 Anger ‘How dare you tell me what to do? What do you mean I have to wear a mask?’ August 2020 61.6 +0.3 Bargaining ‘If I wear a mask, will the virus go away?’ October 2020 61.5 -0.1 Bargaining ‘If we do this short lockdown, will the virus go away?’ December 2020 60.9 -0.6 Depression ‘This virus will never go away. We’re stuck with it forever.’ March 2021 62.1 +1.2 Acceptance ‘It’s been wearing a mask and working from home – I can accept the new normal.’

* Pulse 8 markets 19 Headlines What could be next?

Although each of the countries surveyed responded differently to the pandemic, the pulses show that by and large the world went through similar shifts at similar times - as we all learned simultaneously about Covid-19 and its effects, prevention and cause. In a single year, the world went from ignorance of viruses to understanding how different vaccines work. This sense of shock and eventual understanding is captured well by the study - and while it may be a form of grief for a lifestyle that may have disappeared, it may also simply be a proxy for how people process an unfathomable event.

This model also allows us to raise a few questions:

If we are now in the acceptance phase, does this mean that we have already adapted to the new normal? Or instead are we confident that the vaccines will bring about a return to the ‘old normal’? Under the Kübler-Ross model, the stages are not necessarily linear - we can repeat stages or they can appear out of order. As new waves of Covid-19 continue to occur, will we be repeating this cycle of grief?

Instead of acceptance, are vaccines the magic bullet that will take us out of this cycle? Vaccine uptake has been particularly high in countries more affected by Covid-19 (USA, UK) than others who controlled the spread better (Australia, Hong Kong, Singapore) - does accepting the new normal mean that some accept vaccines and others accept social distancing? Does this mean that 360 Well-being will diverge based on the country’s success rate in either containment or vaccination?

20 Health & Well- Although the drop in well-being scores has been felt across the board, not all being Index demographic groups have been impacted equally. Our data highlights some groups are more impacted than others Females, 18–24-year-olds, experiencing restricted access to GLOBAL university or the job market, 50-64-year-olds struggling to improve their nest egg, non- - By demographic workers (particularly the unemployed), and those working with older kids or without kids all show lower well-being scores.

vs. 2020 -0.9 -0.6 -1.0 -1.0 -0.5 -0.7 -1.9 -0.5 -0.6 -1.2 - -0.9 -1.1 80 Gap b/n gender from 2018 – 2021: Unemployed: 0.7  1.3  1.8 51.7 (-2.0) 66.2 64.1 62.9 61.3 62.2 60.9 62.2 61.5 60.4 60.7 58.7 59.1 60 56.8

40 Total Male Female 18-24 25-34 35-49 50-64 65/+ Working Non-Working Working Working Working w/o w/kids <18yo w/kids 18+yo kids

Base: All respondents – 2020/2021 (17148/18043); Male (8695/9064); Female (8440/8968); 18-24 (1947/2068); 25-34 (4578/4641); 21 Higher/Lower at 95% 35-49 (6240/6440); 50-64 (3655/3833); 65+ (728/1061); Working (12974/13379); Non-Working (4174/4664) significance vs. last year Health & Well- Although at a global level, Health and Well-being indices remain below pre-Covid-19 being Index levels, the story at the country level is more complex with some markets showing signs of improving Health and Well-being indices. GLOBAL Anecdotally, we know that some countries are doing better at containment, better at - By market vs. 2020 vaccination or struggling with both. Let’s take a look at individual countries in the context of their specific challenges.

^Data collection for India: 25 Mar – 7 Apr (before COVID spike) Gap +4.0 +1.6^ +0.4 +0.8 -2.6 +0.4 +1.1 -0.4 +0.2 NA -1.7 -2.5 NA -1.4 -1.3 -2.4 -1.0 -0.8 +0.4 NA 80 75.1 73.2 Global average: 2021 71.1 71.6 61.3 (-0.9) 2020 66.2 65.9 66.3 65.8 65.0 63.8 62.963.3 62.8 62.5 62.2 62.8 62.7 62.0 62.1 61.1 61.6 63.0 60.2 60.1 61.259.8 60.559.2 60.4 58.0 57.8 60 56.8 56.755.9 54.0 53.6 53.2

NA NA NA 40 Saudi India UAE Chinese Indonesia USA Spain Thailand Australia Germany New UK Benelux Kenya Singapore Turkey Hong Taiwan Korea Japan Arabia mainland Zealand Kong

Base: All respondents in respective markets NA: not surveyed in 2020 22 Highlight in green/red = significantly higher/lower than last year at 99% significance level Health & Well-being Index - Individual dimensions Health & The Social index has been especially hit hard since pre-pandemic with drops in spending Well-being time with friends, spending the right amount of time online and in having many friends Index we can talk openly with. On the bright side, there has been bounce back vs. December 2020 in spending time with friends and feeling a part of the broader community. SOCIAL

Social Index -1.5

Excellent / Very Good (%) 2019 2020-Jan/Feb 2020-Dec 2021

Spending sufficient time in-person with my friends 24 28 20 23

Having time for myself, e.g. time for hobbies 29 37 35 36

Feeling I am part of a broader group or NA 26 22 25 community other than my family^ Spending 'just the right' amount of time on NA 32 29 30 smartphone / tablet to keep myself connected^

I have many friends who I can talk openly with (%) 24 22 18 19

B1K. How well do you think you are performing in the following regarding your social health and well-being? ^ new statement Higher/Lower at 95% significance vs. last year 26 B2K. Do you have one or more close friends to whom you talk openly? Base: All respondents (excluding NA) – 2019/2020-Jan/Feb/2020-Dec/2021 (11625/10012/2205/17471) in 2020 Higher/Lower at 95% significance vs. Dec, 2020 Health & The impact on Social well-being is felt across the board but is pronounced among those Well-being previously identified impacted groups; women, those aged 50-64 (pre-retirees), those Index that are not working (especially the unemployed) and those working without kids or with older kids. SOCIAL

80

65.5 63.1 64.5 63.1 61.6 62.4 60.8 62.7 62.6 62.1 60.8 60.6 58.7 58.7 59.7 60 54.6

40 Total Male Female 18-24 25-34 35-49 50-64 65+ Working Non-Working Unemployed Working Male Working Working Working Working w/o Female w/kids under w/kids 18+ yo kids 18 yo Higher/Lower at 95% significance vs. last year Higher/Lower at 95% significance vs. total

B1K. How well do you think you are performing in the following regarding your social health and well -being? 27 Base: All respondents – 2020/2021 (17148/18043); Male (8695/9064); Female (8440/8968); 18-24 (1947/2068); 25-34 (4578/4641); 35-49 (6240/6440); 50-64 (3655/3833); 65+ (728/1061); Working (12974/13379) – Male (7091/7230), Female (5878/6143), with kids <18yo (6673/6638), with kids 18+yo (2140/2293), w/o kids (4680/4965); Non-Working (4174/4664), Unemployed (903/1119) Health & Among females, well-being across all the attributes that comprise our index are Well-being impacted. And post millennials are perhaps being affected more so because of their Index lower engagement with socializing online. Retirees seem to be more cushioned in terms of their social well-being. SOCIAL

Excellent / Very Good (%) Total Male Female 18-24 25-34 35-49 50-64 65/+ Spending sufficient time in-person with my 23 24 23 31 32 21 14 20 friends

Having time for myself, e.g. time for hobbies 36 37 36 42 40 32 33 51

Feeling I am part of a broader group or 25 26 24 29 33 24 16 23 community other than my family^ Spending 'just the right' amount of time on 30 32 29 28 35 29 28 34 smartphone / tablet to keep myself connected^

I have many friends who I can talk openly with 19 21 17 20 24 19 15 13

^ new statement Higher/Lower at in 2020 95% significance B1K. How well do you think you are performing in the following regarding your social health and well-being? compared to total 28 Base: All respondents (excluding NA) (17471); Male (8777); Female (8684); 18-24 (2013); 25-34 (4561); 35-49 (6311); 50-64 (3655); 65/+ (931) Health & And looking at the Social index among working profiles, we find that having work tends Well-being to have a more positive impact on Social well-being (especially among men, even if Index having time for hobbies suffers). And despite the popular perception that parents with younger children are suffering hardships related to online schooling, their Social well-being is more positive than others, SOCIAL suggesting spending time with younger children has brought benefits. Working Working Non- Un- Working Working Working Excellent / Very Good (%) Total Working w/kids w/kids Working employed Male Female w/o kids <18 yo 18+ yo Spending sufficient time in-person with 23 25 19 13 26 25 31 18 20 my friends Having time for myself, e.g. time for 36 36 38 31 36 36 38 34 33 hobbies Feeling I am part of a broader group or 25 27 19 14 28 26 35 20 20 community other than my family^ Spending 'just the right' amount of time on smartphone / tablet to keep myself 30 32 26 21 33 30 39 29 24 connected^

I have many friends who I can talk 19 21 14 13 22 19 26 18 16 openly with

^ new statement Higher/Lower at in 2020 95% significance compared to total B1K. How well do you think you are performing in the following regarding your social health and well -being? 29 Base: All respondents (excluding NA) (17471); Working (13114) – Male (7093), Female (6015), with kids <18yo (6573), with kids 18+yo (2236), w/o kids (4815); Non-Working (4357), Unemployed (1047) Health & At an overall level, sufficient sleep decline has driven the lower performance of the Well-being Physical well-being index. Conversely, one of the few upsides of the pandemic has been an improved ability to Index manage diet and engage in regular exercise, thereby minimizing the overall decline. Moreover, compared to December 2020, there seems to be a nascent bounce PHYSICAL back across most Physical well-being measures.

Physical Index -0.6

Excellent / Very Good (%) 2019 2020-Jan/Feb 2020-Dec 2021

Getting sufficient sleep at night 33 34 30 30

Having good sleep quality 31 32 28 31

Being at a healthy weight 28 29 26 29

Eating a balanced diet 28 28 25 29

Exercising on a regular basis 26 25 25 28

Higher/Lower at 95% significance vs. last year Higher/Lower at 95% significance vs. Dec, 2020

A1K. How well do you think you are performing in the following regarding your physical health and well-being? ^ new statement 31 Base: All respondents – 2019/2020-Jan/Feb/2020-Dec/2021 (13200/17148/2253/18043) in 2020 Health & Compared to pre-pandemic levels, Physical well-being has deteriorated and again, is felt Well-being most keenly among those more impacted groups; women, those aged 50-64 (pre- Index retirees) and those working without kids.

PHYSICAL

80

62.4 59.5 61.2 59.4 60.4 58.2 56.8 58.8 57.3 58.2 58.2 57.4 60 55.5 54.7 56.0 51.8

40 Total Male Female 18-24 25-34 35-49 50-64 65+ Working Non-Working Unemployed Working Male Working Working Working Working w/o Female w/kids under w/kids 18+ yo kids 18 yo

Higher/Lower at 95% significance vs. last year Higher/Lower at 95% significance vs. total

A1K. How well do you think you are performing in the following regarding your physical health and well-being? 32 Base: All respondents – 2020/2021 (17148/18043); Male (8695/9064); Female (8440/8968); 18-24 (1947/2068); 25-34 (4578/4641); 35-49 (6240/6440); 50-64 (3655/3833); 65+ (728/1061); Working (12974/13379) – Male (7091/7230), Female (5878/6143), with kids <18yo (6673/6638), with kids 18+yo (2140/2293), w/o kids(4680/4965); Non-Working (4174/4664), Unemployed (903/1119) Health & But again, women’s well-being is shouldering a heavier burden and pre-retirees are Well-being reporting lower scores vs. the total and vs. pre-pandemic levels. Gen X (aged 35-49) Index claim lower levels of well-being vs. the total but are on par with pre-pandemic numbers. Although on par with last year, Millennials (aged 25-34) claim better well-being numbers than the total. PHYSICAL

Excellent / Very Good (%) Total Male Female 18-24 25-34 35-49 50-64 65/+

Getting sufficient sleep at night 30 32 29 31 36 28 26 32

Having good sleep quality 31 33 29 33 37 29 25 30

Being at a healthy weight 29 31 27 35 37 28 21 24

Eating a balanced diet 29 30 27 28 33 27 24 35

Exercising on a regular basis 28 31 25 27 33 27 24 27

Higher/Lower at 95% significance A1K. How well do you think you are performing in the following regarding your physical health and well-being? ^ new statement compared to total 33 Base: All respondents (18043); Male (9064); Female (8968); 18-24 (2068); 25-34 (4641); 35-49 (6440); 50-64 (3833); 65/+ (1061)in 2020 Health & Well- As seen in the Social well-being scores, working seems to provide a form of being Index shield against weakening Physical well-being in the face of Covid-19, even improving women’s reported scores on this index. PHYSICAL There also seems to be a dividend of having younger children in Physical well- being.

Working Working Non- Un- Working Working Working Excellent / Very Good (%) Total Working w/kids w/kids Working employed Male Female w/o kids <18 yo 18+ yo Getting sufficient sleep at 30 32 26 22 33 31 37 28 26 night Having good sleep quality 31 32 26 22 34 31 38 28 27

Being at a healthy weight 29 31 25 22 32 29 37 24 25

Eating a balanced diet 29 30 24 17 31 29 36 27 24 Exercising on a regular 28 30 22 18 32 28 36 27 23 basis

Higher/Lower at A1K. How well do you think you are performing in the following regarding your physical health and well-being? ^ new statement 95% significance 34 Base: All respondents (18043); Working (13379) – Male (7230), Female (6143), with kids <18yo (6638), with kids 18+yo (2293), w/o kids (4965); in 2020 compared to total Non-Working (4664); Unemployed (1119) Health & Declines in Family well-being scores vs. pre-pandemic are more pronounced among Well-being women but as opposed to other well-being indices, are fairly consistent with the total. Index Pre-retirees again experience a greater drop in Family well-being scores than others. Also, the presence of younger children has a positive impact on the Family well-being index. FAMILY

80 70.8 67.8 65.5 65.7 65.3 65.3 66.4 66.3 66.6 65.9 66.5 64.3 63.2 63.1 58.7 60.4 60

40 Total Male Female 18-24 25-34 35-49 50-64 65/+ Working Non-Working Unemployed Working Male Working Working Working Working w/o Female w/kids under w/kids 18+ yo kids 18 yo

Higher/Lower at 95% significance vs. last year Higher/Lower at 95% significance vs. total C2K. How well do you think you are performing in the following regarding your family health and well-being? 35 Base: All respondents – 2020/2021 (17148/18043); Male (8695/9064); Female (8440/8968); 18-24 (1947/2068); 25-34 (4578/4641); 35-49 (6240/6440); 50-64 (3655/3833); 65+ (728/1061); Working (12974/13379) – Male (7091/7230), Female (5878/6143), with kids <18yo (6673/6638), with kids 18+yo (2140/2293), w/o kids(4680/4965); Non-Working (4174/4664), Unemployed (903/1119) Health & The overall decline in the Family well-being index is driven by concern around the Well-being amount of time one can spend with the family and concern around children's education. Index This is somewhat mitigated by better performance around taking care or parents' and spouse's well-being, feelings around such, returning to pre-pandemic levels. FAMILY

Family Index -0.6

Excellent / Very Good (%) 2019 2020-Jan/Feb 2020-Dec 2021 Amount of time I can spend with my family 42 43 40 41 Quality of time I can spend with my family^ NA 41 40 42 Being able to take care of my parents' health and well-being 35 34 32 36 Being able to take care of my spouse/ partner’s health and well-being 45 43 44 45 Being able to take care of my child/ children’s health and well-being 49 48 47 48 My child/ children’s education 45 48 46 47 Having a close-knit family where we emotionally support each other^ NA 44 42 44

^ new C2K. How well do you think you are performing in the following regarding your family health and well-being? Higher/Lower at 95% significance vs. last year 36 statemen Base: All respondents (excluding NA) – 2019/2020-Jan/Feb/2020-Dec/2021 (9365/11856/1647/11725) t in 2020 Higher/Lower at 95% significance vs. Dec, 2020 Health & Women’s well-being scores in the Family index are closer to men than other indices. Pre- Well-being retirees claim the lowest scores in this index with lower scores across all measures vs pre- Index pandemic. Millennials aged 25-34 are the most optimistic (although still at pre-Covid-19 levels) and Gen Zs are less engaged with many of the attributes in this index. FAMILY

Excellent / Very Good (%) Total Male Female 18-24 25-34 35-49 50-64 65/+

Amount of time I can spend with my family 41 41 42 41 47 41 37 39

Quality of time I can spend with my family^ 42 41 42 40 46 41 38 44

Being able to take care of my parents' health and well-being 36 37 34 36 42 34 29 36

Being able to take care of my spouse/ partner’s health and well-being 45 46 43 41 49 44 41 52

Being able to take care of my child/ children’s health and well-being 48 47 49 41 55 50 41 41

My child/ children’s education 47 46 48 40 52 47 42 44

Having a close-knit family where we emotionally support each other^ 44 44 44 39 49 44 40 47

Higher/Lower at C2K. How well do you think you are performing in the following regarding your family health and well-being? ^ new statement 95% significance 37 Base: All respondents (excluding NA) (11725); Male (6158); Female (5563); 18-24 (947); 25-34 (3192); 35-49 (4824); 50-64 (2358); 65/+ (404) in 2020 compared to total Health & Although seemingly counter-intuitive, working and higher levels of Family well- Well-being being are congruent in a Covid-19 world where lockdowns are a part of parcel of Index a professional life. Men and women's reported well-being in the Family index shows lower levels of disparity than other indices and again, we see a clear benefit in the Family well-being index of having younger children. FAMILY

Working Working Non- Un- Working Working Working Excellent / Very Good (%) Total Working w/kids w/kids Working employed Male Female w/o kids <18 yo 18+ yo

Amount of time I can spend with my family 41 42 39 31 42 43 51 42 31

Quality of time I can spend with my family^ 42 42 39 32 42 43 51 42 31

Being able to take care of my parents' health 36 37 30 23 38 36 44 33 30 and well-being Being able to take care of my spouse/ 45 46 41 32 47 44 52 45 35 partner’s health and well-being Being able to take care of my child/ children’s 48 50 43 36 49 50 57 44 31 health and well-being

My child/ children’s education 47 48 41 34 47 49 53 44 32

Having a close-knit family where we 44 46 39 33 46 45 54 48 33 emotionally support each other^

Higher/Lower at C2K. How well do you think you are performing in the following regarding your family health and well-being? ^ new statement 95% significance 38 Base: All respondents (excluding NA) (11725); Working (9409) – Male (5367), Female (4040), with kids <18yo (6561), with kids 18+yo (1902), in 2020 compared to total w/o kids (1460); Non-Working (2316), Unemployed (496) Health & Clearly, the impact of the pandemic is still being felt in the Financial well-being index, still Well-being lagging behind January 2020 – general financial situation, ability to pay for mortgage/ Index housing and ability to pay for self/ family’s education. But, there has been a strong rebound vs. December 2020 a rally perhaps influenced by the cumulative effect of government subsidies, roll out of vaccination programmes and a FINANCE general feeling of things getting better since December 2020.

Financial Index -0.7 Excellent / Very Good (%) 2019 2020-Jan/Feb 2020-Dec 2021 Current financial situation 24 23 19 22 Financial ability to meet expenses of my / my family’s hobbies or holidays/vacations^ NA 26 22 25 Having sufficient money for retirement 20 19 15 19 Financial ability to pay for mortgage/ housing 29 29 28 26 Financial ability to pay for self/ family’s education 29 28 25 26 Financial ability to meet my/ my family’s medical needs 25 25 19 25 Financial security in case of emergencies / if I am unable to work 20 23 20 22 Maintaining current standard of living 26 26 22 28 Impact of economic environment on my financial situation and planning 19 19 15 20

D2K. How well do you think you are performing in the following? ^ new statement Higher/Lower at 95% significance vs. last year 39 Base: All respondents (excluding NA) – 2019/2020-Jan/Feb/2020-Dec/2021 (11084/14262/1747/14496) in 2020 Higher/Lower at 95% significance vs. Dec, 2020 Health & But, as with other indices, the impact across the population has not been even. Well-being Females and pre-retirees are again reporting lower well-being scores (both vs. last year Index and vs. the total sample). And yet again, the presence of younger children is associated with better performance even in the Financial well-being index. FINANCE

60.1 59.5 55.4 56.5 55.8 56.7 54.9 54.1 52.8 53.7 51.9 54.0 51.7 50.7 49.0 39.3

Total Male Female 18-24 25-34 35-49 50-64 65/+ Working Non-Working Unemployed Working Working Working Working Working w/o Male Female w/kids under w/kids 18+ yo kids 18 yo

Higher/Lower at 95% significance vs. last year Higher/Lower at 95% significance vs. total

D2K. How well do you think you are performing in the following? 40 Base: All respondents – 2020/2021 (17148/18043); Male (8695/9064); Female (8440/8968); 18-24 (1947/2068); 25-34 (4578/4641); 35-49 (6240/6440); 50-64 (3655/3833); 65+ (728/1061); Working (12974/13379) – Male (7091/7230), Female (5878/6143), with kids <18yo (6673/6638), with kids 18+yo (2140/2293), w/o kids(4680/4965); Non-Working (4174/4664), Unemployed (903/1119) Health & Women are feeling more financially insecure than men across all attributes that comprise Well-being this index (anecdotally we know that women are more likely to be engaged in casual/ part Index time work). Anxiety is also seen among Gen Z as they see their prospects of joining the work force diminish vs. last year. A similar phenomenon is evident among pre-retirees as they focus on the health of their nest egg. FINANCE Retirees report better Financial well-being scores than others but still on par with last year.

Excellent / Very Good (%) Total Male Female 18-24 25-34 35-49 50-64 65+ Current financial situation 22 24 20 18 27 21 18 31 Financial ability to meet expenses of my / my family’s hobbies 25 27 23 19 30 24 20 35 or holidays/vacations^ Having sufficient money for retirement 19 21 17 13 23 18 16 31 Financial ability to pay for mortgage/ housing 26 28 25 20 30 26 23 39 Financial ability to pay for self/ family’s education 26 28 24 23 31 26 21 29 Financial ability to meet my/ my family’s medical needs 25 27 23 19 30 24 21 34 Financial security in case of emergencies / if I am unable to 22 24 21 19 28 21 17 33 work Maintaining current standard of living 28 30 26 25 34 26 23 38 Impact of economic environment on my financial situation and 20 22 18 18 26 19 14 23 planning Higher/Lower at D2K. How well do you think you are performing in the following? ^ new statement 95% significance 41 Base: All respondents (excluding NA) (14496); Male (7404); Female (7084); 18-24 (1709); 25-34 (4141); 35-49 (5640); 50-64 (2611); 65/+ (395) in 2020 compared to total Health & Working empowers women in Financial well-being and even though there is still a Well-being disparity with men in terms of the Financial well-being, the gap is less than other indices Index (apart from Family and of course, Work). And the advantage of having younger kids is evident across all attributes in the Financial well-being index. FINANCE Working Working Non- Un- Working Working Working Excellent / Very Good (%) Total Working w/kids w/kids Working employed Male Female w/o kids <18 yo 18+ yo Current financial situation 22 25 15 6 26 23 31 20 19 Financial ability to meet expenses of my / my 25 27 18 8 29 26 33 24 21 family’s hobbies or holidays/vacations^ Having sufficient money for retirement 19 21 14 5 22 19 27 17 14 Financial ability to pay for mortgage/ housing 26 29 19 7 30 27 34 24 22 Financial ability to pay for self/ family’s 26 29 16 7 30 28 35 24 20 education Financial ability to meet my/ my family’s 25 28 18 8 29 26 35 24 20 medical needs Financial security in case of emergencies / if I 22 24 16 6 26 23 30 19 19 am unable to work Maintaining current standard of living 28 31 21 8 32 29 37 26 24 Impact of economic environment on my 20 22 13 6 24 20 29 17 16 financial situation and planning Higher/Lower at D2K. How well do you think you are performing in the following? ^ new statement 95% significance 42 Base: All respondents (excluding NA) (14496); Working (11403) – Male (6281), Female (5118), with kids <18yo (6530), with kids 18+yo (1828), in 2020 compared to total w/o kids (3552); Non-Working (3093), Unemployed (788) Health & Work well-being remains significantly below pre-pandemic levels and like Social, has not Well-being even rallied vs. December last year. Index Workload, relationships with colleagues, job stability, career development and satisfaction with salary and benefits are all below January 2020 levels. WORK

Work Index -0.6

Strongly Agree / Agree (#(Strongly) Disagree / Neither) (%) 2019 2020-Jan/Feb 2020-Dec 2021 I have a reasonable workload/ working hours 62 63 64 60 I maintain a good relationship with my supervisor 67 68 69 68 I maintain good relationships with my coworkers 76 77 79 74 I have job stability 61 63 63 60 I have good career development 48 49 49 46 I have good work-life balance 60 61 62 60 I have work-related stress# 50 48 46 49 I have a satisfactory salary package / work benefits NA 43 43 42 I have opportunity to learn and grow 53 55 56 55

^ new statement Higher/Lower at 95% significance vs. last year E1K. How much do you agree on the following in regards to your work health and well-being? 43 in 2020 Base: All Working respondents (excluding NA) – 2019/2020-Jan/Feb/2020-Dec/2021 (9810/12424/1755/12750) Higher/Lower at 95% significance vs. Dec, 2020 #Bottom 3 Box shown, i.e. (Strongly) Disagree or Neither Health & The decline in Workplace well-being is largely a reflection of those mid to end career Well-being cohorts (Gen X and pre-retirees). Index Again, the gender levelling impact of work is seen as working women and men report similar levels of Work well-being (but in different ways). Again, well-being scores for those with younger kids are above the total (but similar to WORK last year’s scores.)

80 69.5 70.0 70.1 67.9 67.9 67.7 68.7 67.3 67.5 66.3 65.0

60

40 Total Male Female 18-24 25-34 35-49 50-64 65/+ Working Working Working w/o w/kids under w/kids 18+ yo kids 18 yo

Higher/Lower at 95% significance vs. last year Higher/Lower at 95% significance vs. total

E1K. How much do you agree on the following in regards to your work health and well-being? 44 Base: All respondents – 2020/2021 (17148/18043); Male (8695/9064); Female (8440/8968); 18-24 (1947/2068); 25-34 (4578/4641); 35-49 (6240/6440); 50-64 (3655/3833); 65+ (728/1061); Working (12974/13379) – Male (7091/7230), Female (5878/6143), with kids <18yo (6673/6638), with kids 18+yo (2140/2293), w/o kids(4680/4965); Non-Working (4174/4664), Unemployed (903/1119) Health & Pre-retirees show the most anxiety in terms of their Work well-being with lower scores against Well-being most measures vs. the total sample. Millennials show the best Work related well-being numbers, perhaps because they have already Index established a career and are well able to manage the WFH need to embrace technology. Although men and women in general have similar scores in Work well-being, women do report WORK lower levels of career development, satisfaction with package/ benefits, and greater work-related stress. Strongly Agree / Agree (#(Strongly) Disagree / Neither) (%) Total Male Female 18-24 25-34 35-49 50-64 65/+ I have a reasonable workload/ working hours 60 60 61 63 64 59 58 67 I maintain a good relationship with my supervisor 68 68 68 71 72 66 64 71 I maintain good relationships with my coworkers 74 74 74 75 76 73 73 77 I have job stability 60 60 61 61 64 59 56 63 I have good career development 46 47 45 53 54 46 35 37 I have good work-life balance 60 59 60 57 63 58 58 70 I have work-related stress# 49 50 48 42 43 48 59 74 I have a satisfactory salary package / work benefits 42 43 41 40 47 41 36 43 I have opportunity to learn and grow 55 55 55 68 64 53 43 49 #caution on reading results: A lower % in ‘neither or (strongly) disagree’ with ‘work-related stress’’ means more agree that they experienced it

E1K. How much do you agree on the following in regards to your work health and well-being? Higher/Lower at ^ new statement 45 Base: All Working respondents (excluding NA) (12750); Male (6878); Female (5866); 18-24 (865); 25-34 (3768); 95% significance 35-49 (5328); 50-64 (2579); 65/+ (210) #Bottom 3 Box shown, i.e. (Strongly) Disagree or Neither in 2020 compared to total Health & Work well-being scores are consistently higher among those respondents that work in an Well-being MNC (along with higher levels of claimed work-related stress). Index And again, the presence of younger children is associated with higher reported scores than the total. WORK

Working Working Working Strongly Agree / Agree (#(Strongly) Disagree / Neither) (%) Total Domestic MNC w/kids w/kids w/o kids <18 yo 18+ yo I have a reasonable workload/ working hours 60 60 64 65 61 54 I maintain a good relationship with my supervisor 68 67 73 73 67 62 I maintain good relationships with my coworkers 74 74 78 79 76 67 I have job stability 60 60 60 66 61 52 I have good career development 46 45 52 56 39 38 I have good work-life balance 60 59 62 65 61 53 I have work-related stress# 49 50 44 45 58 50 I have a satisfactory salary package / work benefits 42 41 48 49 38 34 I have opportunity to learn and grow 55 54 62 63 46 49 #caution on reading results: A lower % in ‘neither or (strongly) disagree’ with ‘work- related stress’’ means more agree that they experienced it Higher/Lower at E1K. How much do you agree on the following in regards to your work health and well-being? ^ new statement 95% significance 46 Base: All Working respondents (excluding NA) (12750); Domestic (10861); MNC (1889); in 2020 compared to total Working - with kids <18yo (6517), with kids 18+yo (2149), w/o kids (4585) #Bottom 3 Box shown, i.e. (Strongly) Disagree or Neither Specific Impacted Populations

47 Impacted Covid-19 has affected women more than men Groups

Women vs Men are more likely to: Deal with mental health Women have fared worse than men across Physical, Social and Financial well-being scores. They are more generally stressed than men with higher levels of unmanageable stress (14% vs 11%), but are no more resilient. However, at work and with their family, women have challenges themselves similar levels of well-being to men. by employing ‘healthy’ options, e.g. exercising It is in Physical well-being that women have had a more negative outlook (2.7 points lower than men), with worse results across all % 34 37 indicators. Getting a good night’s sleep is a major factor in mitigating stress - and only 29% of women get sufficient sleep or good sleep at night.

Although in general Work well-being is equal between men and women, women state that they have fewer career development opportunities (45%) and less satisfactory salary and work benefits (41%). Coupled with general economic instability during 2020, women Men Women reported a significantly (2.6 points) lower Financial well-being rating than men - perhaps leading to heightened stress. That said, working women showed a healthier Financial well-being score than women in general. Discuss any mental Women also showed a marked preference for self-help solutions for mental health, with female pre-retirees even preferring unhealthy health issues they have self-help solutions such as alcohol over seeing a therapist. with friends / family

% Has the division of labor been a factor in increasing women’s stress levels? It seems that having young children at home during Covid-19 25 28 has generally been a boon for well-being, but women are more concerned about being able to care for their parents and their spouses. Have women found themselves to be primary caregivers to all generations in their family and community, taking on the burden and stress of others as they faced the pandemic?

Men Women

48 Impacted Online connections make Gen Z (aged 18-24) feel more distant from families and close Groups communities

At this stage in their lives, Gen Z should be expecting to graduate from university and start their careers. Instead, it seems these plans might have to be put on hold to Covid-19. They reported 3.4 points below the total for Financial well-being – for some, college loans and hiring freezes have probably made it more difficult to find a way out of their current financial burdens. Social Well-Being Index With schools closed and many companies working from home, Gen Z has been unable to create strong bonds with their communities, and this is reflected perhaps in their relatively lower resilience when 63.1 64.5 62.7 compared to the Millennials (39% vs 44% with high resilience) whose longer years in the workforce have 61.6 60.6 58.7 enabled them to develop a stronger sense of community. Even at home, a below-average number (39%) report having a close-knit family with emotional support, even though 58% report sustained family support. Does Gen Z feel stuck at home, a burden on their families with no income to contribute? Is the support they receive from their families mostly financial? All Aged Aged Aged Aged Aged 18-24 25-34 35-49 50-64 65/+ Meanwhile, Gen Z seems to rely more on their friendship groups for emotional support, with a higher-than- average sense of Social well-being. As digital natives, social distancing has perhaps not impacted their social circles as much as older generations who prefer face-to-face meetings. 31% of Gen Z felt they spent sufficient time in-person with friends, compared to the average of 23% and pre-retirees (aged 50-64) 14% - but tellingly, a lower-than-average number (28%) feel they are spending the ‘right’ amount of time online to keep connected: are they spending too much time online, perhaps?

49 Impacted Millennials’ (aged 25-34) optimism outperforms other age groups Groups

Millennials (aged 25-34) have outperformed other age groups across all indicators: resilience, social, physical, family, finance and work. They were also early adopters of virtual health (55%), and one of the cohorts most willing to seek help for mental health issues. In Prefer to Work From Home some indicators, they have bucked the overall downward trend altogether. %

Mostly digital natives and in the early stages of their established careers, they were 44 47 46 41 38 36 comfortable working remotely (with the highest preference for working from home) and socializing remotely (greatest proportion claiming to have friends with whom they can have open conversations with). They were alone in feeling more financially secure during 2020 - perhaps a combination of fewer financial burdens (mortgages, education, families) and All Aged Aged Aged Aged Aged optimism for the future of their careers (‘this is just one year out of many’ / ‘I can always get 18-24 25-34 35-49 50-64 65/+ another job’) with an overwhelming number (72%/76%) having good work relationships (with supervisors/ coworkers) and (64%) having opportunities to learn and grow.

50 Impacted Gen X (aged 35-49) are stuck in the middle Groups

Gen X (aged 35-49) share some attributes with Millennials (aged 25-34) and pre-retirees (aged 50-64) - and this is borne out in their generally lower well-being scores, without the optimism of Millennials or the doom and gloom of pre-retirees. Health & Well-Being Index

Anecdotally, most of them speak digital as a second language - they are competent but are 64.1 61.3 60.7 60.9 58.7 62.2 not natives. They reported to be more comfortable with remote work than pre-retirees (Work well-being 67.3 points vs 66.3 points), and with online connections too (Social well- being 60.6 points vs 58.7 points). In essence, Gen X seem to have learned to cope, living with one foot on each side of the digital/ physical divide. All Aged Aged Aged Aged Aged 18-24 25-34 35-49 50-64 65/+

They are also the generation with children of all ages - those with younger children benefiting from the added resilience and well-being this brings, those with older ones with the additional stress of looking after young adults in crisis. Financially, they hover around the global average for impact, an echo of their in-between status.

51 Impacted Pre-retirees (aged 50-64) are in crisis, both at work and at home Groups

Pre-retirees have a lot of concerns. On every front, their sense of well-being has deteriorated through 2020. At a stage of their lives when they are thinking about retirement, the past year has shaken many of them, potentially affecting their savings, their ability to look after their families and their earning power. A generation that has already experienced 4 majo r economic recessions at major turning points in their working lives (1997 Asian financial crisis, 2002 dot-com bubble, 2007 banking crisis, 2010 subprime mortgage crisis), the economic impact of Covid-19 is another crisis as they enter what should be the most financially rewarding decade of their careers. Perhaps the accumulation of stress through these crises has also High Resilience left them the least resilient of all age groups (35% high resilience vs. 39% average), at the lowest ebb in terms of their family % and community connections. 44 39 39 39 38 35 This is a group also more likely to have children in Gen Z, whose lives could have been stalled by Covid-19, unable to finish college or start their first jobs. Perhaps this added concern is reflected in their feelings of being unable to take care of their families (lower than average family well-being) and their families’ education and medical financial needs. All Aged Aged Aged Aged Aged Their own social needs are also not being met - born before the digital age, pre-retirees perhaps misses face-to-face 18-24 25-34 35-49 50-64 65/+ contact most of all (9 points below average on spending sufficient in-person time with friends) and the increased isolation this entails (9 points below average on feeling they are part of a broader group).

This discomfort with an online lifestyle and remote working is perhaps felt most keenly by this age group, who are the only demographic whose relationships with supervisors and coworkers have been impacted. However at the same time, their decades of experience might have given them tools to cope better with work stress - and this is reflected in their lower- than-average stress ratings (75% vs 83% average) with a full 25% reporting no stress at all, as work stress is one of the highest predictors of overall stress across all age groups.

52 Impacted Boomers/ Retirees (aged 65 or above) have renewed energy as focus returns to them Groups

Boomers/ Retirees are sitting pretty high on well-being, outperforming all other age groups except for Millennials. They feel socially secure (Social well-being +1.1 points), financially secure (Financial well-being +5.9 points), secure in their families (Family well-being +0.9 points) and those that work feel satisfaction in the workplace (Work well-being +2.1 points). Even on a physical level, they perform on par with the global average. They are also one of the demographics most likely to have adult children, and yet do not seem to feel the negative effects of that as keenly as Having time for myself pre-retirees - perhaps their children are already Millennials and their optimism carries through or there is less of a % need to take care of them. 51 42 40 36 One potential factor for their sense of well-being might be the focus that Covid-19 has brought on their demographic 32 33 - with all governments globally, acting to protect their generation from the disease, they have experienced an unparalleled outpouring of support - which is reflected in the uptick of resilience they feel, in particular through the support of their communities. However, other factors may also be at play: people in this age bracket have fewer All Aged Aged Aged Aged Aged financial and work concerns, giving them more time to focus on themselves (51% vs 36% average). In fact, despite the 18-24 25-34 35-49 50-64 65/+ greater support shown by their communities, fewer people than average in this age bracket felt they were part of a broader group (-2% points), and they suffered from having fewer friends to talk openly with ( -6% points), because of social distancing?

With more time on their hands and perhaps with more pressing health needs, Boomers are also more open to new ideas: more (37%) have used virtual health than pre-retirees (32%) (34% took up virtual health services during the pandemic to fill prescriptions); and more on average (+4% points) felt they spent an adequate amount of time online to keep connected.

53 Thank You Appendix Fieldwork Period

No. Market Fieldwork date (start) Fieldwork date (end) 1 China 31-Mar 12-Apr 2 Singapore 26-Mar 12-Apr 3 UAE 1-Apr 16-Apr 4 Spain 31-Mar 13-Apr 5 South Korea 31-Mar 13-Apr 6 Saudi Arabia 1-Apr 17-Apr 7 Hong Kong 30-Mar 15-Apr 8 USA 26-Mar 16-Apr 9 Australia 26-Mar 9-Apr 10 Kenya 26-Mar 14-Apr 11 New Zealand 25-Mar 15-Apr 12 Thailand 30-Mar 13-Apr 13 UK 26-Mar 9-Apr 14 India 25-Mar 9-Apr 15 Taiwan 30-Mar 14-Apr 16 Turkey 1-Apr 13-Apr 17 Indonesia 31-Mar 9-Apr 18 Japan 30-Mar 13-Apr 19 Belgium 7-Apr 16-Apr 20 7-Apr 13-Apr 21 Germany 31-Mar 13-Apr

56 Profile The more impacted group identified – those working without kids – actually span across different ages from 18 to 49 years old.

Working Working Non- Un- Working % Total Working w/kids w/kids Working employed w/o kids <18 yo 18+ yo 18-24 11 7 25 17 3 0 14

25-34 26 29 16 31 32 1 36

35-49 36 41 19 30 54 24 33

50-64 21 21 22 21 11 66 16

65/+ 6 2 17 1 0 9 1

Male 50 54 39 45 56 57 51

Female 50 46 61 55 44 43 49

57 Saudi Arabia Key Timeline 2020 MID SEVERITY HIGH SEVERITY MID SEVERITY 11 Dec 25 Feb England adds Saudi Arabia to safe travel Advise against travel to , 02 Mar corridor list Japan First COVID case confirmed 04 Apr 10 Dec 27 Feb Lockdown and 24-hour Stop exports of Announce approval of Pfizer BioNTech Suspend tourist visa curfew imposed in detection and Halt entry for Umrah in Jeddah neighborhoods 16 Dec prevention products Mecca Receive first COVID-19 vaccine shipment 09 Apr 03 Mar 26 Feb Saudi Arabia and Russia 17 Dec Limit entry for GCC end their oil-price war 24 Aug 13 Sep Vaccination campaign starts; Health Suspend attendance at citizens workplace with output cut Reopen land Reopen borders, minister receives vaccine Suspend flights, bus, taxi, 04 Mar agreement borders for resume air 20 Dec train Suspend Umrah for families of travels 09 Apr 21 Jun All international flights cancelled due to Impose curfew in Jeddah nationals citizens Preparing to end the Curfew fully lifted 27 Sep concerns of new strain of COVID-19 29 Feb 06 Mar war in Yemen 28 Jun 30 Aug Jordan reopens 24 Dec Call on citizens to postpone Require citizens to declare 1.5 million tests 5 million tests trade gateway 25 Apr Trump’s administration plans to authorize recorded with Syria Lebanon travel past Iran visits Curfew partially lifted recorded nearly $500m arms sale to Saudi Arabia except Mecca Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

08 Mar 21 Mar 11 May 18 Oct 11 Nov Shut land borders Suspend domestic Triple VAT, halt Allow Several injured in a bomb attack at a Suspends all schools flights, public handout payments citizens, Remembrance Day ceremony attended by Postpones Saudi games transport to cope with record residents to foreign diplomats in Jeddah Imposes quarantine on Al-Qatif city pray in 24 Mar low oil prices 20 Nov Grand 8 Mar Curfew for 21 days G20 Riyadh summit taking place 14 May Mosque in Initiates a price war on oil with Russia, First coronavirus Around half a Mecca facilitating a 65% quarterly fall in oil price death 24 Nov million tests Declare cease-fire in Yemen 15 Mar 25 Mar recorded 29 Nov Suspend international flights Lockdown in 28 May Ranked sixth safest country in COVID-19 Closes malls, restaurants, cafes Riyadh, Mecca, Declare re-opening risk assessment 17 Mar Medina except Mecca Suspend prayers at mosques = COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 58 Note: Chart in the background: number of daily confirmed COVID-19 cases Saudi Arabia Key Timeline 2021 An obvious outlier, KSA's relatively better MID performance in well-being indices in 2021 05 Apr 03 Mar is probably a reflection of a combination of Grant Umrah permits during Ramadan for vaccinated 07 Jan Over 1 million vaccine people better economic indicators vs. last year Launch “Health Passport” doses administered for vaccine recipients 05 Apr and the fact that at the time of the survey, 07 Mar Over 5 million vaccine doses administered 08 Jan Reopen gym, cinemas, cases of Covid-19 had largely been King Salman receives first gaming venues, indoor 12 Apr brought under control. dose dining Postpone second vaccine dose due to scarcity of global supplies 11 Mar Expand vaccine 16 Apr 19 Jan campaign to larger First Ramadan Friday prayer in Mecca observed Approve AstraZeneca, segment in the 18 Apr Moderna vaccines population Over 7 million vaccines administered Over 100 vaccine centers 21 Jan xxxHealth & Well-being Index Reschedule vaccinations have opened; vaccines to 19 Apr amid Pfizer delay be provided in Ministry warns of reimposing quarantines pharmacies Gap Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

04 Feb 21 Mar 03 May 09 May New rules, penalties for restaurants SII informs delay of Jordan re-opened Hajj pilgrimage provided Physical 71.8 with quarantine compliance and cafes; events, weddings canceled further supplies of 06 May and cinemas, gyms closed Social 75.8 AstraZeneca COVID-19 Over 10 million vaccine 10 May 15 Feb vaccine doses administered Non-oil economy grows in Family 79.7 Shut down 12 mosques Q1, first time since pandemic 24 Mar 07 May 26 Feb Saudi Arabia's Crown Vaccinations made 10 May Finance 68.6 King Salman and US President Biden Prince meets with China’s mandatory for all workers Iran confirmed publicly for discuss strengthening partnership State Councilor and the first time that it is in talks Work 76.6 during phone call Foreign Minister Wang Yi with its regional rival Saudi 29 Mar Arabia Allow vaccinated people 17 May (expected) 2020 2021 to attend football match Resume international flights = COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 59 Note: Chart in the background: number of daily confirmed COVID-19 cases India Key Timeline 2020 COVID MID SEVERITY 01 Aug 06 Jun Phase 3.0 of Unlock comes into 06 Mar Partner with AstraZeneca force, with govt allowing gym and Screening of all international to produce COVID yoga centres to function, and passengers at airports vaccine revoking the night curfew order 02 May 12 Mar First time daily case 08 Jun 22 Aug First COVID-19 death case 30 Jan count surpassed Phased opening begins: Report more than 1 million First case of COVID- 2,000 shopping malls, places of diagnostic tests 13 Mar 12 Nov 19 reported in Closure of educational institutions, worship, restaurants and 29 Aug India announces $35 Kerala cinema halls, swimming pools, offices reopen 19 May Unlock 4.0 guidelines, allows metro billion economic gyms 15 Oct Confirmed cases 12 Jun services to start, larger gatherings stimulus package 31 Jan A significant 19 Mar exceed 100,000 Overtakes UK to become with 100 people allowed, senior First airlift citizens decline in new 25 Nov Bans incoming international flights 4th worst coronavirus-hit students can come to schools from China one infections and More than 30,000 country month after the new 25 Mar 31 May 30 Aug daily deaths – Indian farmers march disease was first Lockdown of 21 days for 1.3 billion Confirmed deaths 29 Jun India’s exports plunge, trade deficit the lowest in protest against reported residents; the largest lockdown exceed 5,000 Bans 59 Chinese apps touches five-month high since July agriculture laws since the outbreak including TikTok, WeChat Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

04 Feb 01 Apr 01 Jul 07 Sep Dec 19 Cancel existing visas A Tablighi Jamaat religious congregation was Unlock 2.0 guidelines come Overtakes Brazil to emerge as the country with Cases exceed 10 for Chinese and identified as a COVID-19 super-spreader event into force, relaxing night the second largest number of people infected millions foreigners who had curfew, domestic flights and 22 Apr 17 Sep visited China trains, allowing more than 5 Confirmed cases exceed 20,000 Highest single-day spike in infections, with 97,894 people in a shop people found coronavirus positive in 24 hour 30 Apr 27 Feb 17 Jul No new cases reported US announces additional Cases surge past 1 million 21 Sep $3 million grant to India, Schools partially reopened in several states in more than two making the total assistance International commercial weeks 30 Sep provided by the $5.9 million flights resume as India Final airlift from establishes individual Unlock 5.0 guidelines to open cinemas, schools, bilateral bubbles with removes limits on gatherings, partially open France and the US swimming pools and entertainment parks

= COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 60 Note: Chart in the background: number of daily confirmed COVID-19 cases India Key Timeline 2021 At the time of writing, we are witnessing COVID HIGH SEVERITY a serious increase of cases in India. 09 Apr However, at the time of data collection, Indian Premier League cricket 03 Jan tournament plays on for over a India was in a more positive stance in Approve the use of the 01 Mar month 19 Apr terms of performance in well-being AstraZeneca/Oxford vaccine, PM Modi gets 12 Apr Delhi announces lockdown as indices. Indeed, at the time of data as well as a locally produced COVID jab vaccine called Approve use of the Russian COVID cases surge collection, major festivals and state 11 Mar Sputnik V Covid-19 vaccine 21 Apr 05 Jan Vaccination drive election were going ahead so reported India to export Covid 14 Apr Deadly second wave with 315,735 hit by shortages new infections — the highest well-being indices are largely a vaccines within weeks Just when there was growing 15 Mar optimism over India’s number of cases reported in a reflection of the calm before the storm. 14 Jan India records economic rebound, COVID-19 single day in any country since Kumbh Mela festival begins; more than 26,000 resurgence threatens India’s pandemic thousands new coronavirus economic recovery 26 Apr of pilgrims infections – its 16 Apr Bodies pile up in Delhi’s xxxHealth & Well-being Index gathered at highest single day COVID-19 patients turn to ambulances and crematoriums spike this year Ganges river black market for drugs and Gap oxygen Jan Feb Mar Apr May Oct Nov Dec

16 Jan 02 Feb 15 Apr 01 May Start COVID-19 Daily COVID-19 cases More than 200,000 cases Low vaccination rate – only 2% of the population has been Physical 72.2 vaccination drop below 9,000, the reported on a single day, highest vaccinated lowest in 8 month since the pandemic Experts believe that death toll in India could be up 5 to 10 Goal is to vaccinate 24 Mar Social 73.5 Medical system collapse from times higher than the official 200,000 figure 300 million people in Delhi orders Covid tests at six months ‘double-mutant COVID’ with Vaccine shortage continues Family 76.5 airports as cases surge shortage of bed, drug and 26 Jan 27 Mar – 29 Apr oxygen 04 May Finance 66.5 Permanent ban on Elections in 5 states with IPL suspends play as COVID-19 crisis engulfs nation TikTok, WeChat and unprecedented campaigning 01-30 Apr Work 75.3 57 other Chinese 29 Mar Kumbh Mela at Haridwar gathers 05 May apps Festival of colors Holi millions of devotees on the At least six people have been killed in post-election violence banks of the Ganges river Farmers' Republic celebration, with the biggest 07 May Elections and mass rallies by Day tractor parade single-day spike in cases EU, US and UK provide emergency aid to India, including 2020 2021 violence reported since Oct politicians in India despite surge oxygen supplies, medicines and ventilators = COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 61 Note: Chart in the background: number of daily confirmed COVID-19 cases Indonesia Key Timeline 2020 COVID MID SEVERITY HIGH SEVERITY

05 Oct Omnibus bill on job 02 Mar creation passed First 2 COVID-19 confirmed case into law despite 03 May 03 Mar opposition Tokopedia probes Government to offer 50-percent 23 Nov alleged data leak of 91 discount on flight ticket prices 08 Oct million users Indonesia to resume 05 Mar Thousands protest 1 Jan calling visa process for Indonesia curbs entry of foreign 07 May 'omnibus law’ Indonesian capital Israel, seven other reels from floods that visitors from Iran, Italy and South South Korean media 22 Oct countries leave 47 dead Korea reveals Chinese Fishing 10 Mar Ship Dumps Indonesian 04 Jun Workers, students 30 Nov 05 Aug 31 Jan 5.0M Earthquake Rocks Sukabumi, Crew to Sea Jakarta city government is set to continue the Indonesia on alert Indonesia's economy protest in front of Indonesia deports West Java causing damages to at least 31 May to transition into "new normal" after Isis-linked group contracts for first Merdeka Palace American journalist 200 homes Coronavirus cases pass protocols, easing virus MIT beheads farmer time in 20 years to ‘sow terror’ over visa regulations 11 Mar 25,000 mark restrictions First COVID-19 death case Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

03 Feb 02 Apr 01 Jul 08 Sep Dec 11 Indonesian protest use of Indonesian government announced that at World Bank classifies Coronavirus cases pass 25,000 Indonesia Tops 600,000 Covid island for virus quarantine least 30,000 prisoners would be released Indonesia as an Upper mark Cases as Daily Death Toll Hits due to fear of mass outbreak in Middle Income Country New High 12 Feb overcrowded prisons 15 Sep Prominent religious preacher Inmates set fire to 09 Apr 8 Jul Syekh Ali Jaber was attacked Dec 16 overcrowded prison in Foreigners banned from entering Indonesia UNESCO officially while giving sermon President Jokowi pledges free western Indonesia 22 Apr established Lake Toba as COVID vaccinations Indonesian activist Ravio Patra was arrested one of UNESCO's Global 26 Feb for broadcasting messages to instigate Geoparks Dec 28 Indonesia to Spend $744m to violence and hatred Uproar among Indonesian Woo Tourists Scared Off by 28 Apr netizens over parody video of More than 2,200 Indonesians have died with Coronavirus national anthem by alleged coronavirus symptoms Malaysian user = COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 62 Note: Chart in the background: number of daily confirmed COVID-19 cases Indonesia Key Timeline 2021 Despite the reduced number of 07 Mar cases, slow vaccine roll outs and a Two cases with UK Covid variant 7 Jan found lack of economic growth momentum COVID-19 cases number 22 Mar in Indonesia reached has meant that health & well-being Idul Fitri tradition of ‘Mudik’ (the 800,000 mark activity where migrants or measures in Indonesia are still below migrant workers return to their 12 Jan 2020 levels, in particular, the Finance hometown or village during or Indonesian Ulema Council before major holidays) was 05 May (MUI) declared Chinese measure. banned Reused nose swab scam busted in Sinovac COVID-19 vaccine Indonesia airport as halal, ending a longstanding perception 06 May conflict among anti- Conventional banks leave Aceh amid sharia vaccine believers finance consolidation 31 Mar 13 Jan Indonesian police shot dead a 06-17 May xxx President Jokowi Receives Health & Well-being Index Daesh/ISIS terrorist who COVID-19 task force tightens travel rules the First Covid-19 Vaccine attempted to attack national ahead of Idul Fitri ‘mudik’ season police headquarters in Jakarta Gap Jan Feb Mar Apr May

24 Apr 16 Jan 6-7 Feb Government declared Papuan rebels Physical 60.7 Severe flood hit Central Governor of Central Java, Ganjar as terrorists Hulu Sungai (HST). Five Pranowo, announced a bodies found, many houses provincial level partial-lockdown Social 66.5 29 Apr damaged for two days Foreign arrivals from India are banned Family 68.6 8 Feb Floods trigger power outages, Finance 53.6 evacuations in Indonesia's capital Work 72.0

17 Feb Indonesia begins vaccinating public workers, elderly 2020 2021

= COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 63 Note: Chart in the background: number of daily confirmed COVID-19 cases UK Key Timeline 2020 COVID MID SEVERITY COVID MID SEVERITY 03 Aug 04 Oct 02 Dec 05 May 23 Jun Eat Out to Help Out 02 Mar Total cases pass half a Approve BioNTech Highest death toll in Announce relaxing scheme First formal negotiations of 02-04 Apr of restrictions and million vaccine 01 Feb Europe, second 12 Aug future relationship Pledge 100,000 COVID 2m social 13 Oct Second lockdown Brexit 11-month highest in the world GDP falls 20.4% in Q2 between UK and EU tests per day distancing rule Unemployment at ends 2020, UK now in deep transition period 10 May 4.5% its highest level 09-19 Mar 30 Jun recession 19 Oct 08 Dec begins Announce a in 3 years Advise 7-day self-isolation Brexit transition Wales announces Vaccination campaign 04 Feb conditional plan for 13 Aug Schools and restaurants extension period lockdown begins Ban on petrol and lifting lockdown A-level downgrades hit 14 Oct closed, local elections and deadline passes, admitted 31 Oct diesel car sales public exams postponed 11-12 May tightened pupils from A new three-tier 10 Dec brought forward to to hospital disadvantaged areas system of Covid-19 Cases exceed 1M Thousands of patients FTSE 100 drops 8%+ from 60-page COVID timelines to reach 2035, originally hardest restrictions Second lockdown caught COVID in oil prices 12-16 Apr recovery strategy deal before 31 2040 to prevent a hospitals Boris Johnson released published Dec 14 Aug 16 Oct “medical and 28 Feb 10 Mar from hospital Wage subsidy Restrictions eased PM hints at the 11 Dec UK health minister Nadine moral disaster” First death from Lockdown extension scheme extended for further: reopen indoor prospect of no-deal Biggest fall in Dorries tests positive for the NHS coronavirus for another 3 weeks 4 months theatres, bowling alleys Brexit emissions since 1940s

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

24 Jan 08 Feb 20 Mar 01 Jun 04 Jul 01 Sep 03 Nov 20 Dec EU withdrawal bill 5 British citizens 3-week lockdown reinforced Phased re-opening of Local lockdown in Majority of schools reopened Hospital PM ‘cancels Xmas’ as passed test positive for the Clap For Our Carers schools Leicester and parts of 07-09 Sep admissions deaths pass 70,000 virus at a ski resort movement for NHS gratitude Leicestershire soaring 31 Jan 08-15 Jun PM overrides previously 24 Dec in eastern France Restrictions eased Officially withdraw 25 Mar 14-day self-isolation for agreed internal markets bill The EU and UK have further: reopening of 05 Nov from EU 10 Feb Prince Charles arrivals reached a post-Brexit pubs, restaurants, 14 Sep Four-week full Declare tests positive Black Lives trade deal, ending First 2 positive hairdressers ‘Rule of six’ gatherings lockdown coronavirus as Matter months of coronavirus cases 27 Mar limited to 6 people begins confirmed “imminent threat”, protest in Central London 15 Jul disagreements over Boris Johnson tests 22 Sep 25 Nov fishing rights and imposing Shops reopened, masks Mask-wearing in indoor positive Announce new restrictions: £4.3bn package future business rules quarantine on public transport shops and public spaces return to working from to help 30 Dec mandatory compulsory, with penalties up to £100 home, 10pm curfew for unemployed Approval of Oxford- hospitality sector was unveiled AstraZeneca vaccine = COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 2020 Impact Pulse Wave 3: from 30 Jul – 10 Aug, 2020 64 2020 Impact Pulse Wave 1: from 22 – 27 Apr, 2020 2020 Impact Pulse Wave 4: from 13 – 22 Oct, 2020 Note: Chart in the background: number of daily confirmed COVID-19 cases 2020 Impact Pulse Wave 2: from 28 May – 5 Jun, 2020 2020 Impact Pulse Wave 5: from 23 Nov – 2 Dec, 2020 UK Key Timeline 2021 In the UK, despite lower numbers of HIGH SEVERITY COVID MID SEVERITY cases and a successful vaccination 01 Feb programme, well-being indices 04 Jan Vaccination offered to care 04 Mar Rollout of the homes COVID Infection decline remain significantly below those pre- Oxford-AstraZeneca 04 Feb Tax burden highest since 1960s coronavirus jab 10 Apr Covid-19. UK trials mixing vaccines 08 Mar Trade between the UK and France was 06 Jan However, Finance and Work indices 15 Feb Schools return after two months close to pre-Brexit levels in March England enters third are stable vs. 2020. national lockdown Hotel quarantine for 18 Mar 14 Apr travelers arriving in England Vaccine rollout hits setback due The UK economy has returned to growth 14 Jan from 33 high-risk countries to significant reduction in weekly 23 Apr Worst day of UK begins supply available from pandemic – more Rising retail sales and acceleration in 18 Feb manufacturers than 83,000 deaths hiring of new staff as lockdown measures ‘Strong decline’ in infections 27 Mar ease 24 Jan – infections have dropped by Shops to stay open until 10 pm Boris Johnson signs two-thirds across England 26 Apr xxxHealth & Well-being Index Brexit withdrawal since lockdown began, with 29 Mar Travel companies are experiencing a deal an 80% fall in London Lockdown further eased flood of bookings for autumn holidays Gap

Jan Feb Mar Apr May Oct Nov Dec 01 May 16 Jan 22 Feb 03 Apr Biggest house price surge All international PM expected to publish 30 people experienced rare blood clots since 2004 Physical 56.1 arrivals will be forced roadmap for lifting the after receiving Oxford-AstraZeneca 07 May to quarantine and lockdown vaccine, 7 have died UK scientists warn over Social 57.1 require a negative Indian COVID ‘variant of test 25 Feb 05 Apr Family 63.5 Pound hits three-year high, as Free twice-weekly tests to begin concern’ 29 Jan reopening hopes lift travel 08 May 06 Apr Finance 57.4 Halfway to 15m mid- and oil firms Anger over COVID passport, Perceived 35+ million people received February target 27 Feb to create a “two-tier” society at least one vaccine dose Work 69.1 31 Jan Nearly 20m receive first dose 9 Apr 10 May Apply to join trade of COVID vaccine Prince Philip, Duke of Edinburgh, has Announce easing of COVID pact with 11 Asia died at age 99 restrictions; lowering virus and Pacific nations alert level from 4 to 3 2020 2021

= COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 65 Note: Chart in the background: number of daily confirmed COVID-19 cases Turkey Key Timeline 2020 COVID MID SEVERITY

08 Mar 14 Nov 01 Jun Massive disinfection 3,119 new confirmed cases Domestic flights 10 Jan imposed in public reported resumed, most public Set up the Coronavirus places 01 Apr spaces were opened 20 Nov Scientific Advisory Board to 11 Mar 601 health workers had Weekend curfew and other tighter work out guidelines for the 09 Jun First coronavirus case tested positive for COVID-19 measures reintroduced treatment and measures Relax coronavirus reported coronavirus and 1 restrictions: lifting 01 Aug doctor had died 25 Nov 16 Mar stay-at-home orders GDP shrank 11 per Signed a contract to COVID-19 24 Jan Ban on prayer 03 Apr for people aged over cent in Q2, the vaccine from China’s Sinovac Thermal cameras at the gatherings in mosques Free masks distribute to 65 and for children largest decline ever Biotech and Pfizer-BioNTech airports installed the public 29 Oct Additional screenings on 18 Mar 10 Jun 04 Aug New cases 27 Nov passengers arriving from A 100 million economic 11 April Resume air traffic to Toughen COVID-19 surge, with Signed a contract to COVID-19 China measures package was 48-hour lockdown in 31 all countries and measures following death toll goes vaccine from Saudi Arabia officially announced cities implemented reopen tourism increase in cases past 10,000 suspended imports of some Turkish facilities goods Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

03 Feb 21 Apr 06 May 05 Jul 15 Sep 01 Dec Ban all flight Tourism revenues down Said that outbreak in COVID-19 cases surpass Tourism hit hard by Rank fourth globally for the number of from China 40% as COVID-19 halves Turkey was under 200,000, with daily case of pandemic – daily new cases 29 Feb Q1 arrivals in Turkey control 1,148 recorded international tourist Nationwide weekday curfew and full numbers down 65% in Ban all flights 15 July weekend lockdown introduced 22-26 Apr first half of 2020 to and from COVID-19-related Turkey manages to reduce daily Italy, South curfew imposed COVID-19 cases below 1,000 18 Sep 30 Dec Korea and Iraq again Presidential decree Travel restrictions: international arrivals 31 July extended the rule that are required to have negative test result Turkey welcomes 5.4M tourists limits corporations’ within 72 hours prior to their flight so far this year dividends to 25% of their net profits in 2019

= COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 66 Note: Chart in the background: number of daily confirmed COVID-19 cases Turkey Key Timeline 2021 Health and Well-being indices in MID SEVERITY HIGH SEVERITY 01 Jan Turkey are still below pre-Covid 15 cases of UK coronavirus variant detected levels, indeed, at the time of data 8 Jan collection, Turkey was experiencing a Turkey's economy seen regaining some pace 01 May in 2021 after slump dramatically rising number of cases. Approve emergency use of Russia's Sputnik 13 Jan V vaccine Approved China’s Sinovac vaccine for emergency use 05 May More than 24.1 million doses 14 Jan administered Vaccination rollout begins 09 May Turkish President Recep Tayyip Erdoğan COVID cases below 20,000 for first time received the COVID-19 vaccine since mid-March 02 Apr Public can choose 01-17 May xxxHealth & Well-being Index Pfizer-BioNTech's Tourists exempt from full lockdown to Comirnaty revitalize tourism, a critical sector of the Gap Turkish economy Jan Feb Mar Apr May Oct Nov Dec

15 Feb 03 Mar 07 Apr The number of Partial easing of months- Reported the highest Physical 54.4 daily cases fell to long coronavirus daily COVID-19 cases around 6,000 restrictions and daily death toll Social 60.3 22 Mar since pandemic began 23 Feb Family 67.1 Turkish lira plunges Of the country’s 81 Turkey is after Erdogan sacks provinces, 70 are listed targeting a 100 Finance 46.6 central bank chief as ‘risky’ or ‘very risky percent tourism 26 Apr growth for 2021 28 Mar Government to Work 65.1 at minimum, A new wave struck enforce nationwide which means Turkey – daily cases lockdown April 29-May over 25 million exceed 30,000 for first 17 tourists time this year 2020 2021

= COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 67 Note: Chart in the background: number of daily confirmed COVID-19 cases NZ Key Timeline 2020 HIGH SEVERITY 14 Mar Arrivals must self isolate for 14 days 2 Oct 17 Mar Australia allows 12-13 Aug 17 Nov NZ$12.1b scheme announced to quarantine-free Auckland back at New Zealand has elected one of the tackle coronavirus, including travel from NZ alert level 3. most diverse parliaments in the $5.1b for wage subsidy 19 Jun Outbreak of 17 new 17 Oct world Fatal police shooting in cases in amidst tight 18 Nov 23-26 Mar PM Jacinda Ardern West Auckland - one lockdown New Zealand's birthrate drops to Schools closed, level 4 alert. wins re-election police officer death and record low as economic insecurity Lockdown for 4 weeks, only another seriously injured 17 Aug by a mile essential services allowed increases Announcement of 26 Nov 28 Jan 20 Jun NZ$510m wage New Zealand records biggest 29 Mar Election date announced to be 2 new asymptomatic subsidy scheme. annual trade surplus in 28 years as First death from coronavirus September 19th cases reported Election to be imports drop delayed for a month. Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

1-4 Sep 04 Feb 9 Apr 11 May 1 Jul 04 Dec First positive Australia/NZ Rugby Sevens cancelled. Mandatory quarantine for Alert level lowered Health minister David Clark Median of housing prices case confirmed First virus death since May 23rd in arrivals from 3 to 1. Only 1 resigns as coronavirus cases have risen 20% this year active case remains resurge the country 5-6 Sep 25 Apr 17 Dec Cook Islands former PM Joseph NZ$40m funding for mental 14 May NZ economy bounces out Williams dies of coronavirus. health service, free service NZ$50b spending of recession with 14% access for 1.5m citizens package plan to Mandatory border tests established gain in GDP reshape the economy, 6 Jul 17 Sep Record Q2 GDP fall, NZ now in their 29 Apr aim to save 138,000 New Zealand limits arriving worst recession due to COVID Schools reopened jobs citizens into the country 21 Sep 7 Jul Coronavirus restrictions lifted Review of hotel quarantine everywhere except Auckland. Mask- security after escape incident wearing still compulsory. = COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 Pulse Wave 3: from 30 July – 10 August, 2020 Pulse Wave 2: from 28 May – 5 June, 2020 Pulse Wave 4: from 13 – 22 October, 2020 68 Note: Chart in the background: number of daily confirmed COVID-19 cases NZ Key Timeline 2021 Despite early success in dealing with MID HIGH Covid, spikes in vases, albeit small, SEVERITY SEVERITY have been a constant of the NZ 4 Jan landscape, health and well-being still Travellers from UK and US required to test negative significantly below pre-covid levels, before departure and take 12 Mar driven by the Physical index. an extra test on arrival Auckland’s COVID 10 Jan restrictions lifted to New Zealand central bank alert level 1, which says its data system was has no restrictions breached on gatherings or 24 Jan activity Reported first case of coronavirus in community 23 Mar New Zealand slaps 25 Jan xxx Australia suspends New taxes on investors Health & Well-being Index Zealand travel bubble amid to cool housing new virus strain market Gap Jan Feb Mar Apr May

14 Feb 8 Apr 17 May New Zealand locks New Zealand suspends New Zealand to cut Physical 55.4 down Auckland after 3 entry for travellers from ‘low-skill’ immigration new local COVID-19 India due to high COVID- and refocus on wealthy Social 60.0 cases 19 cases 23 May Family 64.7 20 Feb 21 Apr 'Distressing signals' COVID-19 vaccinations New Zealand found in survey on Finance 56.4 programme began announces radical feelings of safety shake-up of health Work 69.4 28 Feb system Auckland starts second COVID-19 27 Apr lockdown Flights to resume 2020 2021 between New Zealand and Perth = COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 69 Note: Chart in the background: number of daily confirmed COVID-19 cases SG Key Timeline 2020 HIGH SEVERITY

03 Nov Heavy rain leads to flash floods in several 01 Jan areas and fallen trees Smoking age increased to 20 23 Jun 01 Sep PM Lee Hsien Loong advises Travel to Brunei and New 10 Nov 23 Jan President to dissolve Singapore Allows Entry First coronavirus case 03 Apr Zealand allowed. Parliament and issue elections of Travelers from confirmed Circuit breaker announced, all non-essential services and 14 Sep Mainland China 24-26 Jun Nationwide distribution 28-30 Jan schools closed until 4 May. Lee Hsien Yang joins Progress of TraceTogether tokens 17 Nov Payment Services Act comes Singapore Party. Minister for Prime Minister Lee into force. Households to get 21 Apr for tracing virus Transport Khaw Boon Wan 17 Aug Hsien Loong sees the 4 facemasks each from 1 Circuit breaker extended until announced his retirement Travel to Malaysia 18 Sep government running a February 1 June from politics after 19 years. allowed Travel to Japan allowed budget deficit

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

15 Oct 12-19 May 01 Jul 21 Dec 21 Mar Parents of Singaporean Some businesses reopened, 1.4 million Singaporeans to get The first batch of the First 2 coronavirus deaths children born ahead of face-to-face schooling resumed. $570 million in GST vouchers in Pfizer-BioNTech Covid- confirmed estimated delivery August 19 vaccine has landed dates in October can in Singapore 27 Mar appeal for Baby 10 Jul Ban on entertainment and Support Grant. HK and Polling day for General 30 Dec tuition facilities, limits crowd Singapore establish Elections. People's Action Party Covid vaccination start density in stations and malls to bilateral air travel 1 person per 16 square metres. retains majority vote. bubble. Gatherings limited to under 10 people. 25 Jul Announcement of new Cabinet with several rotations and replacements

= COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 Pulse Wave 3: from 30 July – 10 August, 2020 70 Pulse Wave 1: from 22 – 27 Apr, 2020 Pulse Wave 4: from 13 – 22 October, 2020 Note: Chart in the background: number of daily confirmed COVID-19 cases Pulse Wave 2: from 28 May – 5 June, 2020 SG Key Timeline 2021 Singapore, swinging back and forth MID SEVERITY MID between successful containment and SEVERITY minor outbreaks, reports a health & well-being index just below pre- 12 May pandemic levels, with the Work index Hong Kong-Singapore travel bubble to launch as scheduled still significantly lower. 10 Jan in May despite recent cases 42 new imported Covid- 19 cases in Singapore, 14 May new high in more than 9 Singapore Announces months 03 Mar Lockdown-Like Restrictions ExxonMobil will cut about As Local Covid Cases Flare 30 Jan 300 positions from its Up workforce in Singapore, Singapore suspends xxx Malaysia business where its largest refinery is 16 May Health & Well-being Index 'bubble' for 3 months located, by the end of 2021 Singapore to move schools online as coronavirus cases rise Gap Jan Feb Mar Apr May

14 Feb 19 Apr Singapore on path to Citigroup said it will add recovery as fourth- around 2,300 employees Physical 55.9 quarter GDP shrinks less and invest in cutting- Social 58.6 than estimated edge technology in its wealth management Family 62.3 hubs of Hong Kong and Singapore Finance 52.5 Work 64.9

2020 2021

= COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 71 Note: Chart in the background: number of daily confirmed COVID-19 cases TH Key Timeline 2020 COVID MID SEVERITY 15-16 Jul 2 foreign VIPs infected by COVID - an Egyptian soldier in Rayong province and the 14-15 Oct Angry protestors heckle at 1 Mar daughter of a Sudanese diplomat. Netizens express royal limousine, and First coronavirus death 17-18 Nov 9 Feb anger over VIPs' exceptions police ordered to clear confirmed Thai police use A Royal Thai Army soldier to coronavirus measures and overnight protestors from water cannons, government failure to rally site. Gatherings shoots 30 people dead in tear gas on 17-21 Mar contain the disease and lack limited to 4 people. Nakhon Ratchasima before protesters as Approval of airline relief of support for Rayong's Protest leaders Arnon being shot and killed parliament package, cutting landing and declining tourism industry. Nampa, Parit Chirawat, parking fees. Schools closed. and Panupong Jadnok debates. More 21-28 Feb 8 May Thai AirAsia suspends all arrested. Tens of than 55 injured Constitutional Court Government confirms 18-23 Jul international flights until 25 thousands participate in as clashes rock dissolves the Future lockdown to be eased on 17 Free Youth protest in April. Malls closed until 12 Bangkok anti-monarchy Bangkok Forward Party (FFP) for May. Bangkok for House April. dissolution, new constitution, protests. accepting an illegitimate 19 Nov amendment of royal donation, its executives get 17 May Thai businesses 24-30 Mar prerogative and lèse majesté 19 Oct a 10-year disqualification. Majority of big malls and call for travel Nationwide lockdown law. Demonstrations spread Investigation launched for Students protest over outlets reopened bubbles even as implemented to over 20 provinces. 4 news outlets, Telegram disbanding of FFP. messaging app access local tourism blocked. surges Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2 Apr 10 Aug 13 Sep 21 Dec Nationwide curfew Large rally at Thammasat Parliament agrees to first-ever 548 new virus cases tied from 10pm-4am University calling for monarchy dialogue forum to discuss the to seafood market 13 Jan implemented. 15 Jun reform First Night curfew lifted movement's opinions on reform 28 Dec coronavirus 13-14 Aug 6-12 Apr 3k foreign tourists in case Schools reopened. Student Nakhonchai Air, an 20 Sep November as ban eases confirmed activist Parit "Penguin" Chiwarak interprovincial bus Youth protesters give letter to arrested, Human Rights Watch company, suspends its Privy Council which outlines calls for immediate release to services. Nationwide their 10 demands for reform ban on alcohol. drop charges for all activists = COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 Pulse Wave 3: from 30 July – 10 August, 2020 72 Pulse Wave 1: from 22 – 27 Apr, 2020 Pulse Wave 4: from 13 – 22 October, 2020 Note: Chart in the background: number of daily confirmed COVID-19 cases Pulse Wave 2: from 28 May – 5 June, 2020 TH Key Timeline 2021 Thailand’s health & well-being index MID SEVERITY HIGH SEVERITY holds at pre-pandemic levels with all measures comparable to January 17 May 2020. 02 Jan Thailand Q1 GDP contracts More restrictions on 2.6% y/y (Note: new surge in cases happened businesses and 18 May post-data collection) gatherings in regions Thailand reports highest that are at greater risk 06 Mar number of daily Covid deaths Hundreds protest as virus tears through prisons 26 Jan lese majeste law Daily virus cases hit in Bangkok 21 May Thailand sees first local cases new peak in Thailand of Indian COVID-19 variant 26 Mar 27 Jan Indonesia's 23 May Thailand targets Traveloka to Thailand to tighten border xxx vaccination of 19 mln expand fintech controls after detecting South Health & Well-being Index African COVID-19 variant people in first phase business into Thailand Gap Jan Feb Mar Apr May

14 Feb 29 Mar 07 Apr Thailand’s cabinet Thailand seeks travel approved 37.1 billion Thailand bubble with Singapore Physical 59.2 baht of assistance to Reopens help low-income Phuket for 15 Apr Social 64.1 workers Vaccinated Outbreak at nightspots in Travelers Bangkok has caused new 15 Feb infections surging Family 66.8 Economy contracts 6.1% in 2020 due to 30 Mar 16 Apr Finance 54.0 lack of tourists and Thailand Thailand’s fruit exports exports pushes back rebound Work 70.0 thousands 28 Feb fleeing 29 Apr Thai pro-democracy Thailand makes masks protesters clash with Myanmar mandatory, bans Bangkok police near PM’s dining 2020 2021 residence = COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 73 Note: Chart in the background: number of daily confirmed COVID-19 cases KR Key Timeline 2020 MID HIGH SEVERITY HIGH SEVERITY 09 Sep SEVERITY Decline in employment 2 Mar for the 6th consecutive Gathering at the Shincheonji month, to 3.1%. Church of Jesus leads to increase of 4,000 cases in just 2 weeks. Total cases come to 4,200. 13 Sep Some restaurants, gyms 5 Mar and afterschool tutoring 95 countries impose travel 15 Aug restrictions on South Korea Indoor reopened. 15 Apr 08 Jun gatherings 17 Mar 17 Nov Legislative elections held, with New summer facemasks limited to Police raid Shincheonji to validate Social distancing rules were member list and conclude only Democratic Party winning a to hit shelves in late June below 50 tightened 20 Jan minor discrepancies. landslide victory. people First 10 Jun 15 Sep 31 Mar 26 Nov coronavirus New self-quarantine measures for 24 Apr KPOP group BLACKPINK 17 Aug Fall in export prices as South Korea reports biggest case arrivals from Europe and USA Government eases restrictions announces June release Temporary local currency COVID-19 spike since March confirmed on businesses and facilities date for new single holiday for appreciates against USD. nation to rest Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

12 Oct 9 Feb 10 May 01 Jul 12 Dec Exports drop Parasite film wins multiple New Seoul cluster as victim Exports decrease by 11% Protests erupt as South Korea’s 29% in the first Academy Awards in the Oscars. It reported to have visited 5 compared with last year most notorious rapist walks Free is the first non-English language 10 days of nightclubs October. film to do so. 21 Jul 17 Dec Government designates 17 Anticipation of a harsh new 26 Oct August to be a temporary lockdown sparked panic buying Some more holiday clusters around 22 Dec 15 May Seoul, daily Closure of nightlife businesses South Korea scrambles jets as cases bounce 21-25 Feb Chinese, Russian aircraft enter First coronavirus death back up to over air defense zone confirmed. Airlines suspend 100 flights. 15 countries impose travel restrictions on South Korea.

= COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 Pulse Wave 3: from 30 July – 10 August, 2020 Pulse Wave 2: from 28 May – 5 June, 2020 Pulse Wave 4: from 13 – 22 October, 2020 74 Note: Chart in the background: number of daily confirmed COVID-19 cases KR Key Timeline 2021 Korea’s health & well-being index MID SEVERITY MID SEVERITY returns to pre-pandemic levels with 03 May Protests grow in South Korea the Family index actually improving over Japan’s Fukushima water since 2020. plan

11 May 08 Jan South Korea’s Moon vows to South Korean court restore dialogue with North orders Japan to pay former 'comfort women'

14 Jan South Korean court rejects former president 08 Mar 13 May Park Geun-hye's appeal South Korea and US Reach South Korea unveils $450 xxx against corruption Agreement on Defense Cost billion push to seize global Health & Well-being Index conviction Sharing chipmaking crown Gap Jan Feb Mar Apr May

26 Feb 05 Apr South Korea kicks off South Korea’s LG to exit global COVID-19 vaccination smartphone business Physical 51.9 campaign 09 Apr Social 55.9 South Korea orders closure of nightclubs, karaoke bars amid concern over fourth COVID-19 Family 57.7 wave Finance 47.1 25 Apr South Korea celebrates Work 59.5 veteran Youn Yuh-jung’s best supporting actress Oscar win for “Minari” — the first Oscar acting prize ever for Korea 2020 2021

= COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 75 Note: Chart in the background: number of daily confirmed COVID-19 cases AU Key Timeline 2020 MID SEVERITY HIGH SEVERITY 01 Mar First COVID-19 death case 13 Mar A new National Cabinet, 07 Jun 02 Aug 02 Jan made up of the Prime Victoria has Minister, Premiers and Chief Australian Black Lives Bushfires prompt Ministers has been set up to Matter protests: tens of declared a state of 02 Sep Victorian Premier address the country’s thousands demand end to disaster and stage Australia in first recession response to COVID-19 Daniel Andrews to Indigenous deaths in four restrictions for nearly 30 years. GDP 15 Nov declare state of 20 Mar custody were in place shrank 7% in the April-to- Australia signs Regional disaster as blazes Australia blocks arrival of all June quarter Comprehensive Economic non-citizens bring 19 Jun 18 Aug Partnership, the world's largest trade deal 'unprecedented 23 Mar Australian Government China launched 05 Sep risk’ Federal Parliament passes and businesses hit by anti-dumping Anti-lockdown protesters coronavirus economic 30 Nov stimulus package massive cyber attack from investigation into gather across Australia, 25 Jan ‘sophisticated, state- Australian wine arrests made in Australia demands China First COVID-19 case based actor’ exports Melbourne and Sydney apologise for posting 'repugnant' in Melbourne fake image Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

06 Oct 01 Feb 08 Apr 07 Jul 01 Dec Australia to 12 May Australia to run Australia restricts China suspends Lockdown measures were Australia’s economy powers out subsidise wages of 6 imports from four record budget travelers from million after reimposed in Melbourne of Covid-19 recession Australian abattoirs deficit as Mainland China coronavirus package approved government cuts 14 May 19 Jul 02 Dec Monthly job losses tax, boosts job 02 Feb 16 Apr Face masks to be After China's tariffs on Australian Australian rose to a record high support Australia's capital government to pay because of mandatory in Melbourne wine, global campaign calls for lifts state of Qantas and Virgin to coronavirus people to drink a 'bottle or two' lockdown measures 18 Oct emergency as fire keep flying during 30 Jul Covid-19 pandemic Victoria has threat subsides 18 May Victoria records huge 20 Dec eased China hits Australian states close to New 18 Apr Australia COVID case jump lockdown as 11 Feb Australia demands Australia to make South Wales due to Sydney coronavirus enquiry, with Covid-19 cases Floods fail to end barley tariff Facebook, Google pay COVID cluster continuing to adding to pressure on decline Australia's years- China for news in world first grow long drought

= COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 76 Note: Chart in the background: number of daily confirmed COVID-19 cases AU Key Timeline 2021 Australia’s health & well-being index 04 Mar EU and Italy block export holds at pre-pandemic levels with all of AstraZeneca Covid-19 measures comparable to January 07 Jan vaccine to Australia 2020. Australia tightens border controls on U.K. Covid 19 Mar strain threat Biggest floods in decades hamper Australia’s vaccine 28 Jan rollout Australian states to 03 May reopen to Sydney after 23 Mar Australia's India ban criticised outbreak contained Prime Minister Scott Morrison admitted as 'racist' rights breach 29 Jan mounting dissatisfaction 21 May Maskless crowds pack with his handling of a Australian students strike Australian Open tennis series of allegations about against government funding for xxx exhibition in Covid-free the mistreatment of Health & Well-being Index Adelaide women in politics gas industry Gap Jan Feb Mar Apr May

05 Feb 06 Apr Google launched Australia and New Zealand to News Showcase in start quarantine-free travel Physical 59.7 Australia in sign of 21 Apr Social 61.3 compromise over Australia cancels state’s Belt media code and Road deal with China Family 65.3 12 Feb 22 Apr Australia limits flights from Finance 57.6 Melbourne in new India as Covid cases increase lockdown, bars fans in hotel quarantine from Australian Open Work 68.6

23 Feb Facebook reaches deal with Australia to restore 2020 2021 news = COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 77 Note: Chart in the background: number of daily confirmed COVID-19 cases TW Key Timeline 2020 COVID HIGH 4 Oct SEVERITY Military activity around Taiwan keeps nation busy during weekend 11 Jan 10 Mar Launch online name- 10 Oct Tsai Ing-wen wins National Day events second presidential term based rationing system for face held worldwide 20 Jan masks on March 12 19 Oct Establish the Central 19 Mar 1 Jul China deploys missiles Epidemic Command Bar foreign nationals Pre-order of 'triple across from Taiwan to Center to coordinate from entering the stimulus' voucher for invasion disease prevention and 5 May program to boost the country starting 23 Oct 8 Dec response measures at Taiwan to donate 7 local economy March 19 in response Legislature passes Taiwan November the national level million more masks to to the continued new special budget exports reach one- countries worldwide 24 Jan spread of COVID-19 for economic relief, month record of Export ban on face masks 23 Mar stimulus US$32.2b 19 May 22-23 Dec Ban airline passenger U.S. Statement on 29 Oct 28 Jan Taiwan imposes new transits through the Taiwan's Participation at 30 Jul Taiwan marks 200 Reports first case of regulations after first country starting the World Health Taiwan’s ‘Mr Democracy’ days without domestic coronavirus Covid case since April March 24 Assembly Lee Teng-hui dies at 97 domestic Covid-19 transmission infection

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 6 Feb 5 Jun 12 Nov 1 Apr 6 Aug 2 Sep Travel ban on foreigners Loosen COVID social WHO drops censorship of Face mask use mandated Masks made mandatory again Taiwan's redesigned who have been to China distancing restrictions words 'Taiwan' and 'China' on for intercity on Taipei MRT passport shrinks words 13 Feb social media after backlash transportation15 Apr 8 Jun 10 Aug 'Republic of China' Government to roll out 23 Nov 'Taiwan Can Help' ad Taiwanese citizens to get US health secretary praises relief measures to October jobless rate hits posted in New York Times travel subsidies from July Taiwan's Covid-19 response counter coronavirus 3.8%, lowest since April 20 Jun during rare high-level visit impact16 Feb 21 Apr 28 Nov Adjusts entry regulations for foreign 30 Aug First death from Increase the relief budget Consumer confidence nationals to resume economic Defying China, Czech coronavirus to NT$210 billion (about improves as faith in stock US$7 billion) activity and international exchanges delegation arrives in market picks up Taiwan = COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 Pulse Wave 3: from 30 July – 10 August, 2020 Pulse Wave 2: from 28 May – 5 June, 2020 Pulse Wave 4: from 13 – 22 October, 2020 78 Note: Chart in the background: number of daily confirmed COVID-19 cases TW Key Timeline 2021 COVID Taiwan’s health & well-being index HIGH also holds at January 2020 levels. 2 Apr SEVERITY Taiwan Taroko Express 1 Jan train crash – 49 people First confirmed case of were deceased, and coronavirus with UK 1 Mar more than 200 others variant. Taiwan banned China banned injured in the accident foreign nationals from Taiwanese pineapple 7 Apr entering the country imports citing the China sent record 21 Jan discovery of pests number of warplanes Taiwan was invited to US into Taiwanese air presidential inauguration defense zone for the first time since 1979 27 Apr 29 Jan Consumer Confidence of Taiwan hits 13- Taiwan to allow 4 Mar month high xxx multinational same-sex Taiwan placed 6th in Health & Well-being Index marriages 2021 Index of Economic 30 Apr Freedom Taiwan GDP growth Gap 7 Mar accelerates to 8.16% in Facing Taiwan’s worst Q1 drought in 56 years

10 May Physical 51.8 • Taiwan to Jan Feb Mar Apr May quarantine pilots of Social 57.2 its largest airline amid COVID-19 Family 58.5 12 Mayoutbreak • Taiwanese empty Finance 47.3 supermarket shelves after spike in local Work 63.1 cases 13 May • Country-wide power outage 2020 2021

= COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 79 Note: Chart in the background: number of daily confirmed COVID-19 cases CN Key Timeline 2020

MID HIGH MID COVID SEVERITY 11 Nov 01-12 Feb 10 May Double 11 shopping Indian and Chinese 207 cities implementing closed 07-08 Jul spree ends with management soldiers injured in 07 Sep 769.7 bln yuan in National college Exports boomed in 07 Feb cross-border fistfight 02 Nov sales 01 Jan entrance examination August, as trade Chinese doctor and coronavirus 11 May Xinjiang Covid-19 Shutdown 16 Jul surplus with the US whistleblower dies Report first cluster of cases in Wuhan outbreak worst since Huanan Seafood China's stock market widened by 27% 13 Feb summer Market 18 May suffers worst fall since Spike with 14,840 cases in 10 Sep Confirms over 80% February 23 Nov 11 Jan Hubei; shutdown all non- Air pollution in China tariff on Australian barley exports Tighten COVID-19 First death linked essential businesses, including 20 Jul falling, back to 1990 restrictions in to coronavirus factories, schools 22 May Covid-19 outbreak in levels Shanghai 23 Jan 21 Feb China abandons GDP target for first Xinjiang spreads to 16 Sep 06 Nov Wuhan Number of cases in Hubei time in decades second Chinese city China Introduce temporary 27 Nov Impose duties of up lockdown and continues to decline 24 May 22 Jul expects travel ban, suspending to 212 per cent on other cities in 24 Feb China raises US trade Authorize emergency virus vaccine to be entry of non-Chinese Australian wine Hubei province Case fatality at 3-4% tensions with warning of ‘new cold war’ use of vaccine ready in November nationals

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

26 Jan 10 Mar 8 Apr 13 Jun 14 Aug 01-05 Oct 09 Dec CDC starts Xi Jinping Wuhan's lockdown was Beijing shuts down its Retail sales fall fuels Millions travel Report consumer deflation developing visits Wuhan officially lifted largest fruit and concern for global in 'golden week’ for first time since 2009 vegetable market with 45 recovery from COVID-19 vaccine 17 Apr 09 Oct 15 Dec 19 Mar positive cases Report no new cases for Economy shrank for the 22 Aug Confirm to join COVAX Mass vaccination began 1st time since the outbreak first time since 1976 in Q1 14-15 Jun Life returning to normal as 19 Oct 21 Dec Detect highest daily case video of Wuhan pool party 22 Mar rise in months went viral China becomes first 1+ million doses administered Wuhan loosens its two- major economy to on an emergency basis Beijing lockdown tightens recover month lockdown 23 Dec 27 Apr as new outbreak spreads 26 Oct Severe power blackouts 25 Mar Beijing takes steps to stop 27 Jun Industrial profits Lift lockdown outside of second wave 31 Dec Flooding crisis rise 10.1% Wuhan Approve 1st homegrown vaccine

= COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 2020 Impact Pulse Wave 3: from 30 Jul – 10 Aug, 2020 80 2020 Impact Pulse Wave 1: from 22 – 27 Apr, 2020 2020 Impact Pulse Wave 4: from 13 – 22 Oct, 2020 Note: Chart in the background: number of daily confirmed COVID-19 cases 2020 Impact Pulse Wave 2: from 28 May – 5 Jun, 2020 2020 Impact Pulse Wave 5: from 23 Nov – 2 Dec, 2020 CN Key Timeline 2021 China’s health & well-being index grows directionally since January 07 Mar 16 Apr 01-05 May 2020. China’s records a Announce plans to approve Transportation volume during the May Day holidays foreign trade surges first foreign COVID vaccines is expected to hit a new record high 04 Jan 32.2 % in Jan and Feb (BioNTech) by July 4.5 million doses administered, more than a 3 19 Mar 16 Apr million-dose increase in 14 days US and China exchange GDP grew by a record 18.3%, marking China's 15 Jan angry words at high- level Alaska talks, highest annual growth rate 06 May Another rise in new Covid-19 China suspends economic dialogue with Australia cases; 135 locally transmitted out ignites anti-US Chinese 22 Apr of 144 new cases nationalism Xi attends climate change 09 May summit at Biden's invitation 26 Mar 317.5 million doses administered 11-16 Jan 28 Apr Xinjiang cotton 11 May Foreign Minister Wang Yi toured U.S. eases COVID-19 campaign leads to China 2020 census shows population growth Myanmar, Indonesia, Brunei and restrictions on Chinese xxx boycott of H&M and slipped to lowest ever Health & Well-being Index the Philippines with promises of students Chinese vaccine access other brands Gap Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

21 Jan 12 Feb 04 Apr More than 15 Ban the BBC after a series of China uses free eggs and ice- Physical 63.4 million doses, a reports on the persecution of cream, and blacklists to boost 6 million-dose ethnic minority Uighurs and the lagging vaccine rollout Social 66.8 increase in 12 COVID-19 pandemic days Family 67.8 19 Feb 10 Apr 28-30 Jan China reveals that four of its China fines Alibaba US$2.75 billion Finance 60.0 Discourage travel soldiers died during a bloody for anti-monopoly violations for Lunar New Himalayan border clash with 11 Apr Work 71..4 Year by tightening Indian troops in June last year Admit low efficacy of China’s quarantine rules 25 Feb COVID vaccines; upon arrival Australian wine stopped at considering mixing vaccines to Chinese ports in latest trade spat boost protection rate 2020 2021

= COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 81 Note: Chart in the background: number of daily confirmed COVID-19 cases HK Key Timeline 2020 MID HIGH COVID MID SEVERITY HIGH 05 Nov 01 Jul Hotline set up for reporting 01 Apr 05 May UK makes citizen offer to up breaches of the national 22 Jan 15 Oct Temporary closure of Gathering limit to 3 million HK residents security law anonymously First 2 coronavirus cases HK & Singapore reach agreement karaoke lounges, relaxed to 8 with BNO passport confirmed to establish air travel bubble 11 Nov nightclubs, mah-jong people premises 13 Jul Pro-democracy 28 Jan 16 Oct Certain businesses Gatherings limited to 4 lawmakers Outbreak declared at 18 Apr France and Russia are added to resume (beauty people the list of high-risk COVID 'announce mass resignations’ emergency level Police arrest 15 people, salons, game 01 Jun countries 12 Nov including Democratic centres, gyms, Tiananmen 19 Jul Party founder Martin cinemas, mahjong Square vigil 108 new cases confirmed, 21 Oct Canada relaxes Lee and publishing facilities and banned highest since March Cathay Pacific Airways cuts 8,500 immigration measures to HK tycoon Jimmy Lai public Restaurant eat-in restricted jobs (24% of the Group’s total residents Schools, entertainment entertainment) 30 Jun to outside 6pm-5am staff), shuts down Cathay Dragon National 16 Nov facilities closed 27 May Emergency and essential Security Law COVID-19 Schools to resume High Speed Rail service public services remain open contact tracing classes in stages - passed suspended only app ‘Leave Home Safe’ starting with became available older divisions Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

04 Feb 24 Mar 27 Apr 30 Jul 15 Sep 03 Dec First death from Borders closed for HKU researches claim Restaurant eat-in ban Restaurant eat-in period Pro-democracy tycoon coronavirus incoming non- development of reversed after 48 hours extends to midnight Jimmy Lai detained (has been resident travelers. antiviral coating which due to public backlash Government provides charged with fraud) 24 Feb protects against HK$10,000 to non- 7 new cases, 29 Mar 07 Aug viruses for 90 days permanent residents in including 2 evacuees Quarantine required Government to offer need from Diamond for returning free voluntary COVID Princess cruise, residents and tests for all HK 24 Sep bringing the total to tracking devices residents UK is added to the list of 23 Dec 81 cases employed high-risk COVID countries The new UK coronavirus 12 Aug variant has been found Cathay Pacific Airways in Hong Kong reports record loss of $1.3 billion = COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 2020 Impact Pulse Wave 3: from 30 Jul – 10 Aug, 2020 82 2020 Impact Pulse Wave 1: from 22 – 27 Apr, 2020 2020 Impact Pulse Wave 4: from 13 – 22 Oct, 2020 Note: Chart in the background: number of daily confirmed COVID-19 cases 2020 Impact Pulse Wave 2: from 28 May – 5 Jun, 2020 2020 Impact Pulse Wave 5: from 23 Nov – 2 Dec, 2020 HK Key Timeline 2021 Hong Kong remains steady at HIGH COVID MID SEVERITY 24 Mar January 2020 levels of health & well- Government to give each resident HK$5,000 in digital being with all measures holding vouchers steady. 24 Mar Government to raise stamp duty on stocks by 30% 4 May Hong Kong puts brakes on 26 Feb helper vaccine policy amid Hong Kong’s free vaccination scheme begins firestorm of criticism 8 May 26 Mar 4 May Local tour resumes 23 Jan Capital outflows to Canada at record high in 2020 Hong Kong retail sales rise 20 0.16 per cent or about 2,400 Hong Kong orders per cent in March, but sector’s cases of the 1.5 million doses thousands to stay 27 Feb recovery is losing steam of vaccines administered home for two days 6,000 in Hong Kong vaccinated on first day in city’s first Covid- 28 Feb 7 May 11 May 19 lockdown Covid outbreak at K11 MUSEA mall Flights from the UK to Hong Government orders another xxx Kong resumes, ending four- round of coronavirus testing Health & Well-being Index 28 Feb month ban for Hong Kong’s domestic HK charges 47 activists with conspiring to subvert state helpers Gap power under Hong Kong's. national security law Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

25 Jan 11 Mar Physical 53.3 The BioNTech- China approves Fosun 'patriotic' plan to Social 57.4 Pharma vaccine control elections in was authorized Hong Kong Family 59.3 for use in Hong Kong 12 Mar Finance 51.3 Covid-19 infections surge to 60 in Hong Work 62.5 Kong as gym cluster grows

2020 2021

= COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 83 Note: Chart in the background: number of daily confirmed COVID-19 cases UAE Key Timeline 2020 COVID MID SEVERITY COVID HIGH SEVERITY 19-20 Mar 08 Mar Temporary Dolphin Energy will suspension of visa on start supplying natural arrival and entry for 04 May gas from Qatar to GCC citizens Expo 2020 postponed Dubai in 2 weeks 17-23 Jul 20 Mar to next year 16th Liwa Date Festival closed to First 2 coronavirus 14 Dec 11 May visitors, only contest participants, deaths confirmed Dubai business conditions Provide virtual clinic farmers, staff allowed worsen as pandemic weighs 23 Mar services on demand Closing of schools for Close malls, F&B 13 May 29 Jan 4 weeks with spring outlets, commercial 09 Dec Cases exceed 20,000 First break moved forward centers First government to approve coronavirus 15 Mar 23 May a Chinese COVID-19 vaccine cases confirmed 24 Mar Temporary closure of Last day of Ramadan in a family from Launch ‘Your City 18 Jul 30 Aug 06 Oct 25 Dec cinemas and Wuhan Needs You’ campaign 27 May 30-day grace period granted to Start of the new Coronavirus cases Roll out free Chinese COVID- entertainment venues 2 million tests expired visit visa holders academic year exceed 100,000 19 vaccine to public

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

09 Feb 26 Mar 01 Apr 02-03 Jun 06 Sep 19 Nov First recovery recorded Dubai airports Limit to 30% of office-based Ban on travel between Abu Dhabi, Al 2,443 recovered 1,153 new cases workers Ain and Al Dhafrah coronavirus cases recorded 19 Feb closed Airports opened, limited travel and Announce Ramadan date 04 Apr 25 Nov Nationwide transits allowed disinfection/ 24-hour curfew in Dubai 14 Sep Halt new visas to 20 Feb Plan to test all 9+ million residents sterilization Public transport suspended Coronavirus cases citizens of 13 mostly Slowdown in UAE tourist exceed 80,000 Muslim states program 09-10 Jun arrivals leading to 10-30% 24 Apr decline in retail revenue Abu Dhabi starts sterilization Travel ban extended for another week program during Ramedan Coronavirus cases exceed 40,000 15 Sep 28 Feb UAE and Israel sign UAE Tour cancelled after 26 Apr 23 Jun peace treaty two Italian members test Cases exceed 10,000 Citizens and residents permitted air positive travel to select destinations

= COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 2020 Impact Pulse Wave 3: from 30 Jul – 10 Aug, 2020 84 2020 Impact Pulse Wave 1: from 22 – 27 Apr, 2020 2020 Impact Pulse Wave 4: from 13 – 22 Oct, 2020 Note: Chart in the background: number of daily confirmed COVID-19 cases 2020 Impact Pulse Wave 2: from 28 May – 5 Jun, 2020 2020 Impact Pulse Wave 5: from 23 Nov – 2 Dec, 2020 UAE Key Timeline 2021 Emirates holds steady. COVID HIGH SEVERITY 08 Apr Abu Dhabi approves preventive measures 02 Jan during the Holy Month Abu Dhabi launches 5 Mar of Ramadan 'Choose to Vaccinate' UAE signs a campaign with free memorandum of 21 Apr vaccines for all understanding Israel, UAE sign nationals and residents and technical healthcare agreement agreement with 05 Jan 24 Apr Indonesia Announces mandatory Ban on travel from India 18 Mar PCR testing every 14 27 Apr The economy days for government UAE leads Arab World, contracted 5.8% employees advances to 8th last year, is likely position globally in 10 Jan to post 2.5% Provides over 1 million Bloomberg’s COVID growth this year, xxx doses of COVID-19 Resilience Ranking Health & Well-being Index according to the vaccine UAE central bank Gap

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

19 Jan 05 Feb 12 May Cross 2 million Over four million doses of COVID-19 UAE records 11th day of highest Physical 62.8 doses of COVID-19 vaccines administered cases with 3,552 new infections, vaccine but active cases drop by about Social 65.9 10 Feb Moving steadily 400 as recoveries outstrip new Mary Lawlor, a UN Special infections Family 71.7 and confidently Rapporteur, urged the UAE to towards containing release three human rights Finance 56.5 the pandemic and defenders planning the Work 69.5 recovery phase 16 Feb Over 40% of UAE population vaccinated against COVID-19 2020 2021

= COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 85 Note: Chart in the background: number of daily confirmed COVID-19 cases Spain Key Timeline 2020 MID COVID MID SEVERITY

4 Nov One-third of all intensive care beds occupied by coronavirus patients 07 Aug 06-15 Mar 5 Nov Churches to remove holy 21 Apr Mask-wearing compulsory, nightlife GDP expanded at a record pace of water from pillars and Government fixes mask price at 16.7% in Q3 avoid shaking hands $0.96 euros banned as Spain overtakes UK in 11 Nov 1-week suspension of San Fermin, Spain's most famous number of cases Demand negative COVID-19 tests from parliament activity bull run to be cancelled 21 Jun (309,855) travelers arriving from high-risk 2-week suspension of 26 Apr State of Alarm countries flights between Italy and Children until 14 are allowed to 19 Aug 31 Jan expires. Mask- Spain go outside with precautions Highest number of 17 Nov First wearing on public cases within 24 hours - 04 Sep Report highest daily COVID deaths (435) Schools closed for 2 weeks enforced transport obligatory. coronavirus reported at 3,715 New coronavirus of second wave Government declares State 27 Apr Flights opened to EU case Cumulative number of record at 10,476 Unemployment rate already increased confirmed of Alarm, national Cancels bull-running festival for and UK cases is over 370,000 cases in a day by 2.5 percentage points to 16.3% in Q3 lockdown implemented second year in row Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

12 Feb 16-20 Mar 11 May 17 Jul 01 Oct 02 Dec Barcelona's Ban on non-residential/non-supply Opening of small shops at Governments of Partial lockdown Relax curfew, gathering limits for Mobile World chain-related arrivals 50% capacity, places of Catalonia and Aragon implemented in Madrid holidays as new daily cases Congress Approval of $200b euro support worship at one third limit gatherings to 10 remained below the 10,000 mark cancelled capacity people 21 Oct package Coronavirus cases exceed 17 Dec Selectividad delayed 1,000,000 Sanchez tests negative, to 13 Feb for 300,000 students quarantine after meeting France's First death 25 Oct Macron from Schools closed Government reimposes Eurovision Song Contest cancelled 27 Dec coronavirus State of Emergency and Spain begins vaccination Coronavirus death toll exceeds 1,000. introduces national 31 Dec curfew of 11pm-6am for 15 days Spain and UK reach draft deal on post-Brexit status of Gibraltar

= COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 2020 Impact Pulse Wave 3: from 30 Jul – 10 Aug, 2020 86 2020 Impact Pulse Wave 1: from 22 – 27 Apr, 2020 2020 Impact Pulse Wave 4: from 13 – 22 Oct, 2020 Note: Chart in the background: number of daily confirmed COVID-19 cases 2020 Impact Pulse Wave 2: from 28 May – 5 Jun, 2020 2020 Impact Pulse Wave 5: from 23 Nov – 2 Dec, 2020 Spain Key Timeline 2021 Spain’s health & well-being index MID HIGH COVID HIGH SEVERITY grows directionally above January 2020 levels with the Physical index 02 Mar COVID third wave hits jobs growing significantly since 2020. – 4 million unemployed, 05 May first time in 5 years Reached first goal of the vaccination 29 Jan schedule: to have five million people South African 04 Mar immunized with both doses by the variant of COVID-19 death toll hits first week of May COVID-19 detected 70,000 in Spain 09 May 08 Mar Lifted a state of emergency in place Foreigner unemployment 31 Jan since Oct to fight the pandemic, rate shoots up by 37% Explosion in Madrid allowing Spaniards to travel destroys building, 09 Mar between regions for the first time in months kills 3 Spanish regions ease xxxHealth & Well-being Index restrictions ahead of Easter as COVID cases Gap drop Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

12 Feb 15 Mar Barcelona's Suspend use of AstraZeneca Physical 60.0 Mobile World vaccine Congress Social 63.3 24 Mar cancelled Resume AstraZeneca Family 69.6 vaccinations 27 Mar Finance 53.3 Barcelona to hold COVID trial concert with 5,000 people Work 69.2 29 Mar Spain has unveiled a new policy “Africa Focus 2023” 2020 2021

= COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 87 Note: Chart in the background: number of daily confirmed COVID-19 cases Germany Key Timeline 2020 MID COVID HIGH SEVERITY 08 Oct 06 Apr Sharp upturn in Number of confirmed daily reported cases exceeds 100,000 03 May 01-02 Jul cases 22 Apr 3 million COVID-19 Phased out temporary entry restrictions – 21 Oct Initial approval for clinical antibody tests are to be Health Minister allowed unrestricted 01 Aug testing of potential delivered this month Spahn tested entry from eleven 20,000 people vaccine positive for the 06 May countries outside the EU protested in 27 Jan coronavirus and 24 Apr Chancellor Merkel Berlin against First COVID- 24 July began self-isolation Over 100,000 persons declares that the first the anti- 02-30 Nov 19 case 24 Feb Announce that Germany have recovered from phase of the fight pandemic Partial lockdown confirmed Pandemic plans would offer free 30 Oct COVID-19 against the pandemic measures measures adopted activated voluntary coronavirus Economy bounces 27 Jan has been successfully back to beat Initial massive 27 Apr tests to all returning 27 Aug 25 Nov Government completed expectations, with sets up funding to Schools partly open holidaymakers, with Numbers of daily Partial lockdown 13 May its GDP grew by a coronavirus research the Introduce mandatory arrivals from designated infections rose period extended to at Border control lifted record 8.2% in Q3 crisis team virus rules on wearing masks high-risk countries to levels of April least 20 December

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

04 Mar 15 May 3 Jun 19 Sep 16 Dec Bans export of medical protective 1 million euros in Stimulus package of $146 billion to Health Minister Hard lockdown with stricter equipment funding to kickstart economy severely hit by the pushed for measures imposed improve digital pandemic enactment of 09 Mar learning has been regulations for the 24 Dec Health minister recommends approved 16 Jun distribution of First case of a variant of the SARS- cancelling all major events "Corona-Warn-App" was CoV-2 virus that had originated in future COVID-19 16 May released to help tracing the UK was confirmed First COVID-19 death reported vaccines in Germany German infection chains 27 Dec 13 Mar Bundesliga is the 17 Jun Germany kicks off coronavirus First strict restrictions on public life first football Outbreak at a slaughterhouse; quarantine vaccination drive, starting with were decided league in Europe of the 6,500 workers was ordered senior citizens and health workers to begin playing matches again 26 Jun Local lockdown was ordered = COVID mid severity = high severity = low severity 88 Note: Chart in the background: number of daily confirmed COVID-19 cases Germany Key Timeline 2021 HIGH MID HIGH 5 Feb 2 Mar Another fiscal Brexit triggers 30% stimulus package slump in German announced exports to UK in January 09 Feb 05 Jan More than 2.4 12 Mar Lockdown million people A third wave of extended (2.9 percent of coronavirus infections 12 Jan the total began – confirmed First case of population) had cases rose to nearly 12 Apr the South received their 3,000 06 May first vaccine dose COVID cases Lift most pandemic restrictions African COVID- 24 Mar and 1.1 million top 3 million 19 variant of Chancellor Angela for the fully vaccinated and people had the SARS-CoV- Merkel cancelled 26 Apr previously infected xxx received both Health & Well-being Index 2 virus was plans for a strict Ban flights Reach milestone of 30 percent confirmed doses from India of population vaccinated lockdown over Easter Gap

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

22 Jan 11 Feb First case in Lockdown Vaccination schedule Physical 58.1 Germany of extended (expected) the Brazilian Social 61.4 variant of the Concern rising Aim to offer SARS-CoV-2 about new vaccinations to all Family 66.2 virus was variants citizens by the end of confirmed the summer on Finance 57.0 Aim to offer September 21st 22 Jan priority groups Work 71.4 COVID death and all over toll exceeds 60s first 50,000 vaccine by end of June 2020 2021

= COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 89 Note: Chart in the background: number of daily confirmed COVID-19 cases Benelux Key Timeline 2020 12 Mar MID SEVERITY 08 Jan Belgian close schools, 03 Jun MID HIGH SEVERITY The Netherlands Is Officially restaurants, clubs to due to Belgium to reopen 07 Aug Dropping Its "Holland" coronavirus UK to remove Belgium SEVERITY Nickname businesses on June 8, from safe travel list 22 Sep 15 Mar borders on June 15 Dutch COVID-19 15 Jan 14 Aug cases hit new 03 Nov Netherlands to close Violence in the Dutch GDP fell by 8.5% weekly peak in Chinese ambassador warns schools, restaurants in Netherlands tightens Dutch government against Netherlands as protesters in the second quarter second wave coronavirus fight of 2020 restricting ASML supplies smash windows amid lockdown to slow second 16 Mar 23 Sep COVID-19 wave 17 Jan Dutch adopt controversial anti-racism demos 20 Aug Belgium eases Beggars become social Outrage in Belgium coronavirus ‘herd immunity’ strategy after video reveals measures despite problem for Brussels 11 Jun 11 Nov 18 Mar George Floyd-style rising infection rate Belgium’s new Covid-19 20 Jan As protests grow, Belgium police savagery Belgium to impose cases continue to drop, Netherlands marks National coronavirus lockdown faces its racist colonial past 28 Sep Tulip Day 25 Ang Netherlands deaths rise to 190 per day 29 Mar Coronavirus tightens 27 Jan 22 Jun reinfections confirmed coronavirus rules Netherlands recalls Belgium's ex-king recognizes Dutch police detain 400 in the Netherlands, amid second wave 13 Nov 600,000 face masks from Belgium illegitimate daughter after protest over The Netherlands’ economy China due to low quality 30 Sep coronavirus restrictions Belgium forms rebounds to 3% below pre- new government crisis peak after 16-month deadlock Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

02 Apr 02 Jul 1 Oct 04 Feb 06 May Belgium appoints 15 Dec First case of coronavirus Netherlands proposes Netherlands to begin Amsterdam's red-light confirmed in Belgium healthcare fund for states hit district reopens after Europe's first Netherlands to go into phased easing of lockdown transgender deputy PM by coronavirus coronavirus shutdown tough, five-week 19 Feb 13 May Netherlands Lures Its 10 Apr Belgium set to reopen 22 Jul 13 Oct lockdown over Christmas Biggest Brexit-Linked Wave Coronavirus death toll schools, markets, Belgium’s budget deficit Netherlands to return to of Businesses exceeds 3,000 in Belgium museums and zoos rises faster than eurozone ‘partial lockdown’ amid average rising coronavirus cases 19-20 Dec 24 Feb 27 Apr 20 May Belgium & Netherlands Belgian carnival defies calls Dutch Kingsday celebrations Unemployment jumps in 27 Jul 23 Oct close borders to UK muted by coronavirus Belgium curbs social Belgium tightens virus to cancel parade with Netherlands as pandemic travellers Jewish caricatures lockdown contact after COVID-19 curbs but avoids lockdown hits young workers cases surge 28 Feb 28 Apr 30 May 31 Oct 23 Dec Belgium faces massive potato 29 Jul Netherlands puts KLM Netherlands announces Belgium to restart cross- Eurostar to Belgium first coronavirus case surplus; trade association asks The Netherlands bans non- bailout on hold after pilots citizens to eat more fries border family visits essential travel to Antwerp reject wage freeze resumes as border reopens

= COVID mid severity = high severity = low severity 90 The Netherlands Note: Chart in the background: number of daily confirmed COVID-19 cases Belgium Benelux Key Timeline 2021 MID SEVERITY HIGH 08 Jan SEVERITY Belgium extends lockdown measures for 2 more weeks 09 Mar 06 May 22 Jan Netherlands Trained bees in the Belgium bans foreign extended the Netherlands detect tourism to avoid third country’s tough COVID-19 infections COVID-19 wave coronavirus lockdown until the 12 May 26 Jan end of the month Netherlands allows Tensions high after nights holiday travel to safe of COVID lockdown riots 15 Mar countries from 15 May 31 Jan Netherlands 18 May Hundreds arrested at Suspends Use Of New coronavirus xxx anti-lockdown AstraZeneca infections continue to Health & Well-being Index demonstration in slump in Belgium Brussels Coronavirus Vaccine Gap Jan Feb Mar Apr May

08 Feb 24 Mar 20 Apr Netherlands declares Dutch ease 'code red' emergency Belgium lockdown despite Physical 56.2 as rare snowstorm hits imposes new high COVID-19 lockdown to infection rates Social 58.9 16 Feb fight third 27 Apr Dutch coronavirus COVID-19 Dutch King's cases rising again, popularity Family 64.4 driven by UK variant wave diminished by COVID Finance 55.5 27 Feb 26 Mar controversies UK virus variant Employees in 28 Apr Work 70.0 becomes dominant in Belgium will Belgium bans travel Belgium receive paid from India, Brazil, and South Africa leave to get vaccinated 2020 2021

= COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 91 The Netherlands Note: Chart in the background: number of daily confirmed COVID-19 cases Belgium US Key Timeline 2020 COVID MID SEVERITY HIGH

04-10 Mar 08 May 11-19 Aug Former NYC mayor Michael Unemployment reaches 14.7%, Senator Kamala Harris Bloomberg suspends with 33m jobless claims presidential campaign named as vice presidential 01-03 Oct 15-16 Jan 25-30 May nominee USD$8.3b emergency aid President Trump US and China sign first Protests in Minneapolis over package for coronavirus 24-26 Aug and First Lady phase of trade deal killing of George Floyd approved Emergency use of blood plasma Melania Trump test Start of impeachment positive, entering Cases exceed 10,000 treatment approved for coronavirus 11 Dec trial for President patients quarantine in White FDA authorized Trump 12-19 Mar House Incumbent Donald Trump Pfizer-BioNTech Dow Jones falls more than 21-31 Jan and Mike Pence formally 10-16 Oct COVID-19 vaccine 9.5% First coronavirus case Coronavirus death toll exceeds nominated as Republican Trump not taking National emergency declared 18 Dec confirmed 100,000 as lockdown measures nominees for the 2020 any treatment and December to Travel ban on non- 30-day ban on incoming travel are relaxed election expecting a vaccine surpass April as residential visitors from from Europe Curfews declared due to Amazon CEO Jeff Bezos becomes first ready soon the deadliest China Unemployment at 33% escalating nationwide protests person in history to have a net worth Cases exceed 7 month of Covid- increase from previous week over USD$200b million 19 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

05 Feb 03-11 Apr 10 Jun 14 Jul 18 Sep Trump acquitted from Advise to wear fabric covering face Cases exceed Trump orders Long-serving judge both charges in Joe Biden left as the only Democratic 2 millions coronavirus and women's rights impeachment trial nominee patient data to be advocate, Ruth sent to central Bader Ginsburg, dies 27-29 Feb Overtakes Italy as country with highest coronavirus deaths with over 20,000 cases database, at 87 years old Dow Jones falls by a bypassing CDC historical 4.4% 22 Sep 14-27 Apr Moderna First death from Trump to suspend USA Coronavirus death announces toll exceeds 200,000 coronavirus funding of the WHO vaccine final Historical 22m jobless claims round testing in the past month 1 million reported cases

= COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 2020 Impact Pulse Wave 3: from 30 Jul – 10 Aug, 2020 92 2020 Impact Pulse Wave 1: from 22 – 27 Apr, 2020 2020 Impact Pulse Wave 4: from 13 – 22 Oct, 2020 Note: Chart in the background: number of daily confirmed COVID-19 cases 2020 Impact Pulse Wave 2: from 28 May – 5 Jun, 2020 2020 Impact Pulse Wave 5: from 23 Nov – 2 Dec, 2020 US Key Timeline 2021 The health & well-being index grows HIGH COVID MID SEVERITY 05 May directionally in the US. 14 Jan 2 Feb Biden aims for 70% of U.S. adults to get $1.9 Trillion Covid-19 New U.S. Transit mask 02 Apr one vaccine dose by July 4 Relief Package rules Biden offers US backs waiver on vaccine patents to Ukraine boost supply 20 Jan 'unwavering 10 May Biden pledges support' in faceoff About 152.8 million people have 100 million Covid 24 Feb with Russia received at least one dose of a Covid- vaccinations in 100 Biden outlined his foreign 19 vaccine days policy priorities – 16 Apr promising that "America is Dow jumps 250 Biden limiting U.S. back“ and vowing to Points on Biden’s refugee confront Inauguration Day, admissions to “authoritarianism" in historically low S&P and Nasdaq nab China and Russia new highs 15,000 17 Feb 22 Apr xxx Beijing announced sa 11 May Health & Well-being Index nctions on Trump Covid-19 cases and deaths Vaccination rate are dropping dramatically on the decline as New US Covid infections fall to lowest Gap administration level in 11 months official by more than 30% cases remain high Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

21 Jan 03 Mar 19 Mar Biden updated his Biden promises vaccines Tough talk at first face-to-face US, Physical 58.3 goal to 150 million for all US adults by end of China meeting of Biden era: Blinken doses in 100 days with May criticizes China over Social 61.9 help from Amazon Whilst infections and Hong Kong and 28 Jan deaths have declined, they Xinjiang Family 67.7 Deadliest month with are still at high levels vs. 26 Mar over 95,000 deaths other countries US consumer spending and incomes Finance 59.7 16 Mar fall, but rebound is expected as Work 71.5 The sister of North Korean Americans receive stimulus cheques leader Kim Jong-un has 29 Mar warned the US not to One third of Americans (91 million) “cause a stink” if it wants have had at least one dose 2020 2021 peace

= COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 93 Note: Chart in the background: number of daily confirmed COVID-19 cases Kenya Key Timeline 2020

02 May COVID MID SEVERITY COVID HIGH SEVERITY Roll out mass testing in Nairobi and Mombosa 03 Mar 04 Jul 13 May 08 Dec Direct flights from Italy 389 new infections reported; 237 lives lost due to flooding, Kenya and UK sign suspended biggest single-day jump 161k household, 800k people trade deal 06 Mar affected 07 Jul Official launch of the COVID-19 Nationwide curfew lapsed to 29 Sep 21 Dec treatment and isolation facility at 16 May Kenyan doctors 9pm-4am Bars reopen Mbagathi Hospital 78 foreign truck drivers tested employed in public Announce school will remain Allow max. size of Ban meetings, events and positive and were denied entry hospitals strike closed until 2021 religious meetings to 28 Feb conferences of international Ban passenger traffic through over the Lift travel restriction in Nairobi one third of normal National nature Tanzania and Somalia land government’s Emergency and allow air travel to resume sitting capacity failure to provide Mandatory screening at all borders 08 Jul Allow max. 200 people adequate PPE and Response points of entry Committee Free trade agreement with the to attend funerals and treatment 19 May U.S. established 13 Mar Acute food insecurity observed weddings First COVID case confirmed Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

15 Mar 06 Apr 26 Aug 23 Oct 05 Nov Borders closed for Cessation of movement in and out of Nairobi, then De-escalating Violent Political foreigners Mombasa, Kilifi and Kwale, Mandera precautionary measures enforcement of gatherings and rallies Varies the closing time for lockdown by the 20 Mar 07 Apr suspended All schools closed Closing of golf clubs, sporting clubs, walking fields restaurants and eateries police has led to from 7pm-8pm at least nine Nationwide Limit number of passengers 10 Apr weeks of curfew lapsed to in public transport A food distribution, as part of COVID- Allow max. 100 people to bloodshed in 10pm-4am 19 relief, results in a stampede in attend funerals and 25 Mar weddings Kenya All flights banned Nairobi 15 Nov 27 Mar 26 Apr Upsurge of Nationwide 30,000 people displaced by flooding COVID cases curfew imposed since the long rains began in March

= COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 94 Note: Chart in the background: number of daily confirmed COVID-19 cases Kenya Key Timeline 2021 Kenya’s health & well-being index COVID MID SEVERITY 11 Mar HIGH MID falls directionally. Vaccination started, targeting frontline workers 04 Jan Schools with 15 Mar in-person learning resumes Ending its contract with China Road and Bridge 03 Apr 07 Jan Corporation (CRBC) IMF Executive Board approves US$2.34 Billion loan for First two cases of the 501.V2 Kenya variant were reported 16 Mar 08 Apr Kenya says it will not Kenyans protest over growing debt 20 Jan participate in Somalia The World Bank predicts that Boundary Case in 24 Apr Kenya's economy would expand protest over the ICJ’s HIV drugs run short in Kenya amid a dispute between the U.S. aid agency and the Kenyan government by 6.9% in 2021, the fastest alleged “bias and xxx growth rate in Africa Health & Well-being Index unwillingness” to delay 27 Apr the hearings Hundreds displaced by floods in Migori County Gap

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

22 Mar 13 Feb Chinese brand Physical 62.4 Measures and Huawei pledged on restrictions continue Thursday to boost Social 64.0 Announce 3-phased the uptake of e- approach in COVID- commerce amongst Family 65.8 19 vaccines SMEs in Kenya deployment and Finance 41.0 vaccination plan 26 Mar Hit a peak of positive Work 65.9 cases and deaths Reintroduces lockdown measures 2020 2021

= COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 95 Note: Chart in the background: number of daily confirmed COVID-19 cases Japan Key Timeline 2020

09 Jul COVID MID SEVERITY Tokyo COVID cases reach 03 Feb new daily high with records Entry restriction for all over 200 new infections in 24 01 Apr hours 13 Sep foreign citizens from Hubei Business sentiment in 07 May Over 75,000 COVID 10 Jul 04 Feb Japan turns negative Extend a state of cases with 648 emergency in Tokyo and Restrictions for gatherings Quarantine of the Diamond 18 Apr new cases in the three other areas and large indoor events Princess cruise ship due to Japan doctors warn previous 24 hours confirmed cases in eased 22 Nov health system may 14 May 16 Sep passengers 22 Jul 2,508 cases reported, the second ‘break down’ State of emergency lifted Suga elected as in most of Japan, but “Go to travel” campaign kicks time the daily tally topped 2,500 27 Feb 14 Apr Japan's new prime Tokyo and Osaka remain off, aiming to boost domestic Daily infection rate was an all-time 705 coronavirus cases and six Technology fund group minister 16 Jan under emergency order travel and spending high 539 cases in Tokyo First deaths were confirmed on Softbank fund expects its COVID-19 the Diamond Princess cruise first loss ($16.7bn) in 15 18 May 29 Nov Coronavirus variant from South case 28 Feb years, blaming the Recession for the first confirmed Close all schools to halt virus coronavirus time in more than 4 years Africa found in Japan spread Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 01 Dec Japan jobless rate rises to 02 Mar 15 Apr 10 Jun 28 Aug 07 Oct 3.1%, a new 3-year high in Japanese electronics giant Hokkaido, which initially saw Approve an emergency Prime Minister resigns for Scale back a October Sharp uses its TV factory to a drop in cases, is facing a coronavirus budget health reasons requirement of two make surgical masks bigger wave of virus cases worth more than $293 weeks of self- 08 Dec bn quarantine for An additional economic 5 Mar 16 Apr business travelers package worth 73.6 trillion Quarantine restrictions for Japan declares nationwide 12 Jun yen ($707 billion) all visitors arriving from state of emergency Cancel Grand Prix China and South Korea 23 Oct 23 Apr 14 Dec Post Brexit trade deal 24 Mar Japan declares 3rd State Of “Go To Travel” campaign with the UK signed Tokyo 2020 Olympics to be Emergency in Tokyo, Osaka, will be halted nationwide postponed to 2021 Kyoto and Hyogo prefectures 22 Dec as the new cases rose sharply Number of confirmed cases crossed the 200,000-mark

= COVID mid severity = high severity = low severity 2020 Flagship: from 10 Jan – 24 Feb, 2020 96 Note: Chart in the background: number of daily confirmed COVID-19 cases Japan Key Timeline 2021 HIGH COVID MID SEVERITY HIGH 01 Mar 06 May Japan asks China to stop taking anal Severe COVID cases climb to new high at over 1,100 wrab test on its citizen Pfizer and BioNTech to donate COVID shots to Olympic athletes 09 Mar 07 May Japan and US to single out China at '2-plus-2' meeting. A joint State of emergency in several regions extended until the end of the month statement would follow to address PM Suga vows 1m vaccine shots a day as Japan extends COVID emergency their concern over China’s repeated Japan is set to receive 100 million doses of the Pfizer vaccine between May incursions into the East China Sea and June 12 Mar A third wave of coronavirus Vaccination schedule (expected) 06 Jan infections began – confirmed cases Athletes competing in the Tokyo Olympics Tokyo's daily rose to nearly 3,000 and Paralympics may receive vaccines by COVID cases late June, though the government has said jump to 30 Mar that inoculations will not be a requirement xxxHealth & Well-being Index record 1,591 Japan and Indonesia agree deal on to participate defense equipment exports Gap

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

08 Jan 5 Feb 16 Apr First case of Plan to release radioactive water into sea Vaccination schedule Physical 52.2 Japan seeks dialogue with the South Tokyo Olympics 100-day countdown begins (expected) Myanmar military after African Treatment for the general Social 53.6 COVID-19 coup 23 Apr public will begin. All residents Tokyo Motor Show cancelled for the first time ever age 16 and older, including variant was 17 Feb Family 56.4 foreign residents, are eligible confirmed Vaccination begins - first 28 Apr Marking milestone of 10,000 coronavirus deaths for the free vaccine. The Finance 44.4 11 Jan batch going out to a maximum of 20,000 Public is becoming impatient at slow rollout of the vaccine government does not Snowstorms frontline medical (Vaccination rate is less than 2%) recommend children to be Work 61.0 bring deadly vaccinated workers. Approximately chaos to 30 Apr Japan 3.7 million more medical Japan jobless rate drops to 2.6% amid economic recovery workers will be up next 2020 2021

= COVID mid severity = high severity = low severity 2021 Flagship: from 25 Mar – 17 Apr, 2021 97 Note: Chart in the background: number of daily confirmed COVID-19 cases Terms A note on generations

The nomenclature and time periods of various generations is a hotly debated topic, with new incarnations, names and intergenerational categories emerging every day. Despite some overlaps, for the purpose of our study we are generally categorising generations as below:

Gen Z Millennials Gen X Pre-retirees Boomers/ Retirees

18-24 years old 25-34 years old 35-49 years old 50-64 years old 65 years old or older

A note on Benelux

Only Belgium and The Netherlands were covered in 2021 (not Luxembourg), but the name ‘Benelux’ has still been used in this report for easy reference

99