20160404-NEWS--1-NAT-CCI-CL_-- 4/1/2016 3:04 PM Page 1

VOL. 37, NO. 14 APRIL 4-10, 2016

MANUFACTURING: M & A Business of Life Deals again should abound in 2016. P. 4 Raising horses Canton attorney REAL ESTATE: For sale? is enjoying the ride Richmond mall has murky future P. 30-31 P. 6 Source Lunch THE DISH: Healthy gesture CLEVELAND BUSINESS Edwins founder is making difference Dominic Ozanne talks construction P. 13 P. 32 Local printers must be up to speed on tech Companies are investing in presses that use ultraviolet light to dry ink instantly

BY CHUCK SODER commercial printing presses have released versions equipped with UV [email protected] light sources that generate signifi- @ChuckSoder cantly less heat. These new ma- chines not only use less energy, but Last fall, one of Scott Durham’s they can also be used to dry ink on all biggest clients made a request he sorts of heat-sensitive materials, like couldn’t meet. plastic. They wanted his company, HKM So the phrase “hot off the presses” Direct Market Communications, to doesn’t apply to these new ma- print a catalog using a technique chines. that may have a big impact on the As a result, a growing number of commercial printing industry — UV print shops are reaping the benefits curing. of UV curing: Not only does the tech- HKM couldn’t do it. So the Cleve- nique produce a brighter, glossier fi- land company proposed a solution nal product, but it dries the ink im- that would only work once: They mediately. The Greater Cleveland Regional Transit Authority might discontinue weekend service for the 77F bus route would give the cover of the Winter No need to store the paper while it that runs from downtown Cleveland to Independence. (Marc Golub) Wonderland catalog to an out-of- dries or apply additional coatings. So state company that could hit it with if you need to print something on ultraviolet light and make the the other side of the paper, you pull snowflakes really shine. Then HKM it out of the machine, flip it over and would print the rest of it using a tra- stick it right back in the other side, Budget cuts bring ditional coating — a coating that Durham said. doesn’t quite pack the same punch. “When something comes off this HKM won the job, but the client press, it’s bone dry,” he said. made it clear that they’d lose the The UV curing capability speeds next one if they couldn’t do UV cur- up the entire printing process, di- rocky road for RTA ing. rectly or indirectly. And of course, So HKM bought a new printing the fact that the machine is brand press that could do the job. new helps, too: HKM’s new Komori Many other print shops are mak- Lithrone G40 churns out about Transit authority needs to reduce $7 million from its ledger ing the same decision these days, 15,000 sheets per hour. It sits next to BY JAY MILLER abrese said, kicking off a 25-minute said Durham, CEO of HKM. His another Komori printing press HKM presentation describing the poten- brother Rob is president. bought over a decade ago. It was MORE ON THE RTA [email protected] tial service cuts and the fare increase “That’s the trend of the industry running at 9,500 sheets per hour ● Crain’s editorial: The state needs @millerjh options. “Our goal in life is not to re- right now. … If you don’t have it, when Crain’s visited the plant two to step up. Page 10 duce service but to increase service. you’re not going to be considered for weeks ago. ● More riders are using transit Unfortunately, we find ourselves in a lot of jobs,” Scott Durham said. Thus, HKM can take on jobs that A half-dozen members of the systems, but public funding has this situation because of funding Granted, printers have been using require faster turnaround times. And crowd of about 30 people who came steadily decreased. Page 29 cuts. It’s not a fun time at RTA.” UV light on specialty jobs for it will have the extra capacity to take out to Christ the Redeemer Lutheran decades. those jobs, since the machine is so Church in Brecksville on a recent Over the past eight years, howev- much faster than the one it replaced. Tuesday evening arrived, and later hourly — is one of the possible cuts. The state of things er, several companies that build SEE PRINTERS, PAGE 35 left, on the 77F — a bus route that Weekday and evening service, more While the assembled riders of the runs from downtown Cleveland on frequent during rush hours, would 77F and other lines facing cuts Interstate 77, exits the freeway near continue unaffected. would ask questions about how their Entire contents © 2016 by Crain Communications Inc. Rockside Road in Independence and RTA is considering a number of rides to work, church or cultural op- travels south on Brecksville Road be- options, including a fare increase portunities in Cleveland would be fore circling around a business park and 17 cuts of service similar to the affected, or complained about the at Snowville Road and heading back 77F proposal, to bring its 2016 budg- fare increase, Calabrese’s presenta- north. et into balance. General manager tion offered a brief tutorial on the The transit-dependent and the Joseph Calabrese told the group in sorry state of public transit financing others came to hear how the plans of Brecksville that those are the only in Ohio. That state component, he the Greater Cleveland Regional ways he and his staff can find the $7 said, plays a major role in RTA’s cur- Transit Authority to balance its million they need to balance the rent financial dilemma. budget might affect them. Discon- nearly $300 million budget. Echoing his testimony in February tinuing 77F service on the weekends “There is no easy answer to what before an Ohio joint legislative — a service that currently runs we’re going to discuss tonight,” Cal- SEE RTA, PAGE 29 20160404-NEWS--2-NAT-CCI-CL_-- 4/1/2016 11:26 AM Page 1 20160404-NEWS--3-NAT-CCI-CL_-- 4/1/2016 3:04 PM Page 1 Classic Hyundai 49,%2",6$-%.4/2s440-266-6700

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PAGE 4 z APRIL 4 - 10, 2016 z CRAIN’S CLEVELAND BUSINESS

FOR SALE OR LEASE UNIQUE OFFICE SPACE Manufacturers laying 6675 PARKLAND BOULEVARD SOLON, OHIO foundation for deals

BY RACHEL ABBEY MCCAFFERTY of non-core businesses will lead to a search and development to create it. lot of private equity activity in 2016, Companies that have invested in [email protected] as they can offer good opportunities research and development will play @ramccafferty for firms to invest for growth. offense in this market, Monico said, “There’s a lot of capital on the adding they’ll be looking to invest It’s a pretty good time for anyone sidelines,” Harnett said. for the future or to acquire for mar- looking to buy or sell a manufactur- ket share or new technologies. Some ing company. of the technologies he thinks are Experts expect a good 2016 for Foundation work particularly attractive are industrial • VTXDUHIHHWRIRIÀFHVSDFH merger and acquisition activity in Al Melchiorre, president of invest- automation, industrial “Internet of ‡ SDUNLQJVSDFHV  the sector, though some said the ment banking advisory firm Melcap Things” products, and products that Visit year was off to a slightly slow start. ‡ )XOO\IXUQLVKHG TerryCoyne.com Partners LLC of Medina, agrees that support fuel efficiency. Last year, though, was particular- Or call Terry at there’s a lot of liquidity in the mar- At Beckett Gas, the company has ‡ &RUSRUDWHRZQHG 216.453.3001 ly strong for manufacturing deals; a ket from private equity firms and an “appetite” for higher-efficiency ‡ 1HZURRILQ report from PwC US found that deal strategic corporate buyers. The lat- technology, said Jim Kristoff, its vice volume in industrial manufacturing ter know that complementary, president of product management ‡ 3XEOLFWUDQVSRUWDWLRQRQVLWH was the highest in the past 10 years, strategic acquisitions can move the and development. That appetite though dollar volume was down. needle on growth, he said. helped lead to the company’s acqui- 1350 Euclid Ave., Suite 300 There are some factors, like the T. J. Monico, an industrial invest- sition of Worgas Bruciatori, which Cleveland, Ohio 44115 availability of affordable financing, ment banker with KeyBanc Capital makes high-tech burner technology. that is creating a good environment Markets of Cleveland, said he thinks The deal gave the maker of gas com- for M&A activity across all sectors, there will be some big corporate-to- bustion products a faster way to of- but other issues, like the need to stay corporate M&A in 2016. For public fer that technology, as opposed to competitive technologically, are dri- companies with limited organic developing it on its own. It also ex- ving deals specifically in manufac- growth and limited acquisition panded the company’s geographic turing. pipelines, that could lead to partner- footprint. COLLABORATION This M&A activity is apparent ships or mergers, he said. Those Increased activist activity in com- with some high-profile deals cur- companies are looking for more val- panies is having both a direct and an rently underway in Northeast Ohio ue for their shareholders, like in the indirect affect on deals, Mc- — namely Cleveland-based paint- Sherwin-Williams/Valspar deal. Cutcheon said. There are the ac- maker Sherwin-Williams Co.’s plan Many manufacturers have been tivists looking for portfolio coher- to purchase Minneapolis-based seeing stalled organic growth as ence at companies, driving both Valspar Corp., and North Canton they’ve struggled against a strong acquisitions and divestitures, but ATM manufacturer Diebold Co.’s dollar, increasing imports and low there also are companies preemp- takeover attempt of Wincor Nixdorf oil prices in recent months. Some tively taking action because they re- of Germany. industries are still doing well — Mel- alize inactivity can draw activists, he There are number of smaller deals chiorre named the auto and build- said. that already have been announced ing products industries — but some Activists have been driving a lot of or closed in the region in 2016. sectors, like those connected to oil this activity in the past 12 to 18 Japanese Kyocera Corp.’s an- and gas, are hurting. months, McCutcheon noted. nounced acquisition of Munroe In the specialty chemical space Falls-based toolmaker SGS Tool Co.; that distributor Maroon Group LLC North Ridgeville-based gas combus- of Avon serves, there’s significant Give it time tion company’s Beckett Gas Inc.’s consolidation going on, as the larger It’s still pretty early into 2016, and 92 Credit Unions Strong purchase of Italian Worgas Brucia- players look to supplement slower there are a lot of factors to watch for tori S.r.l; and Lake Forest, Ill.-based growth with acquisitions, said Pat that could affect M&A activity. Loans up to $10,000,000 IDEX Corp.’s purchase of firefighting Massey, the company’s vice presi- Carl Genberg, director of the mid- Commercial Real Estate Financing • SBA Loans equipment maker Akron Brass dent of corporate development. dle market investment bank for Refi nancing Options • Construction Loans Holding Corp. of Wooster are just a Maroon looks to increase scale in Wells Fargo Securities of Charlotte, handful of examples announced in its existing verticals and enter adja- N.C., said volatility — like that Contact Jonathan A. Mokri the first few months of 2016. cent markets, like personal care or caused by the low oil prices — can 440.526.8700 • [email protected] • www.cbscuso.com Matthew Harnett, partner at in- rubber. The company in January hinder M&A, though he still expects vestment fund F.N.B. Capital Part- bought Hurst, Texas-based distribu- a strong finish to the year. Kevin The Power of Collaboration SM ners and Tecum Capital Manage- tor CNX Distribution, which offered Murphy, director in the M&A trans- ment in Pittsburgh, said his firm is a geographic market expansion, action services group for New York seeing a lot of activity in the Cleve- complementary products and a City-based consulting and advisory land market. The group closed a strong management team. Maroon firm Deloitte, said he’ll be watching manufacturing deal in March, pur- began its M&A plan a few years ago, what happens to interest rates in chasing Solon-based Ohio Travel starting by making investments to 2016, as well as keeping an eye on Bag in partnership with Zorro Capi- strengthen the company. global economic factors and the U.S. tal LLC, and it recapitalized a second “We want to pursue acquisitions presidential race. AVERAGE REVENUE OVER manufacturing company, Hood- from a strong foundation,” Massey The possible flip side to that is the Mart Inc., for further growth, with said. number of positive things going on $1,200,000* help from Weinberg Capital Group. in the Cleveland region in 2016, said Harnett said he wasn’t sure if it Building up an appetite Tom Freeman, office managing · Option to Own or Lease Facility was a matter of people becoming partner for Chicago-based audit, tax · Flexible, Rewarding Lifestyle more aware of F.N.B in Cleveland, Another big factor in manufactur- and advisory firm Grant Thornton ing deals is the pursuit of technolo- · Vast Childcare Demand but he thinks it says something good LLP. about the market in the region over- gy. Companies are realizing that to The region already has a number all. stay competitive, they need to in- of large, strong companies, like “We’re seeing more deals in clude new technology in their port- Eaton Corp., Parker Hannifin Corp. Cleveland than we’ve ever seen be- folios, said Bob McCutcheon, the and Goodyear Tire & Rubber Co., off fore,” Harnett said. Pittsburgh managing partner and which others can build. And the Re- Overall, the M&A market has been U.S. industrial products leader for publican National Convention, solid, Harnett said. Manufacturing is New York-based professional ser- along with the city’s improved infra- a tangible industry for investors; vices firm PwC. And it can be a lot structure and airport, could lead to people understand how things are quicker and easier to acquire the more investment in the area, Free- Visit us at the Cleveland Franchise Expo made. He said he thinks divestitures technology than to invest in re- man said. April 16 & 17 • Booth #311/313 CONTACT US FOR A FREE ADMISSION COUPON Volume 37, Number 14 Crain’s Cleveland Business (ISSN 0197- Subscriptions: In Ohio: 1 year - $64, 2 year - $110. 2375) is published weekly at 700 West St. Clair Ave., Suite Outside Ohio: 1 year - $110, 2 year - $195. Single CLEVELAND BUSINESS 310, Cleveland, OH 44113-1230. Copyright © 2015 by copy, $2.00. Allow 4 weeks for change of address. KAFranchise.com/expo • (410) 941-0078 Crain Communications Inc. Periodicals postage paid at For subscription information and delivery concerns 700 W. St. Clair Ave., Suite 310, Cleveland, OH 44113 Cleveland, Ohio, and at additional mailing offices. Price per send correspondence to Audience Development De- partment, Crain’s Cleveland Business, 1155 Gratiot *As reported by 75 mature academies in Item 19 of the current Kiddie Academy Domestic Franchising FDD. This Phone: (216) 522-11383; www.crainscleveland.com copy: $2.00. POSTMASTER: Send address changes to Avenue, Detroit, Michigan, 48207-9911, or email to Crain’s Cleveland Business, Circulation Department, 1155 DGYHUWLVHPHQWLVQRWDQRIIHULQJ$QRIIHULQJFDQRQO\EHPDGHE\DSURVSHFWXV¿UVW¿OHGDFFRUGLQJWRVWDWHODZDQGZKLFK Reprints: 212-210-0750 [email protected], or call 877- Gratiot Avenue, Detroit, Michigan 48207-2912. 824-9373 (in the U.S. and Canada) or (313) 446-0450 complies with the FTC rule. Krista Bora [email protected] 1-877-824-9373. REPRINT INFORMATION: 212-2210-00750 (all other locations), or fax 313-446-6777. 20160404-NEWS--5-NAT-CCI-CL_-- 4/1/2016 12:42 PM Page 1

CRAIN’S CLEVELAND BUSINESS z APRIL 4 - 10, 2016 z PAGE 5 Huntington builds up health care biz

BY JEREMY NOBILE According to a recent report by ducing costs and growing revenues.” Macquarie Equipment Finance last ed in competition for a deal, it wasn’t Revista, a Maryland-based research That includes a revamping of treas- spring — a group now operating at uncommon to see FirstMerit come [email protected] group that tracks health care indus- ury management services, particu- Huntington Technology Finance — out ahead. Storer called them a “for- @JeremyNobile try data, the pipeline for health care larly as hospitals take records from reflecting the company’s commit- midable” competitor. real estate stands at an estimated paper to the cloud. ment to specialized technology fi- Those accounts will now fold into As demand for financing in the $97.1 billion in projects that were ei- “We’re just now scratching the nancing that will certainly play a role Huntington’s portfolio. So, some of health care sector soars, Huntington ther under construction or in late- surface of this,” Storer said. in the health care bank. the deals they lost in the past, Bank expects to be a lending force. planning stages by the end of 2015 — The realm of financial technology, they’ve effectively scooped up with The Columbus-based bank’s five- a 12% increase from just midyear otherwise known as Fintech, is an- the combination. The merger also year-old health care banking seg- 2015. And 72% of those projects are other priority for the future. The FirstMerit effect introduces the bank to additional ment, which is headquartered in considered off-campus. “Where Fintech and health care Looking forward, Huntington’s fu- markets FirstMerit was active in, like Cleveland, has played a significant While real estate remains a major meet, that’s the Holy Grail we’re fo- ture looks even brighter because of those in Illinois, Wisconsin and Min- role in the company’s overall growth focus, the money is already begin- cusing on in medical banking,” said the company’s pending acquisition of nesota. in lending volume and profits. ning to shift toward tech. Thomas Heaton, a Huntington vice FirstMerit Corp., a deal expected to “They’re really going to bring us to Huntington is planning on a simi- “Back when we first started, it was president overseeing growth of the close in the third quarter of the year. a lot of markets that we don’t have larly stellar performance in its next all about infrastructure,” Storer said. health care banking segment. FirstMerit was one of Huntington’s access to today,” Storer said. “Those five years. With a surging demand for “Moving forward, it’s increasingly Notably, Huntington completed competitors in the health care space, are good health care markets with investment in the bevy of health about making things efficient, re- its acquisition of Michigan-based particularly in this region. When best- lots of growth opportunities.” care-related industries projected in the coming years, the issue is no longer finding deals, but identifying the best and most lucrative ones. That business line itself has logged compounded annual revenue growth of 20% since it was established. Loan originations are in the billions of dol- lars, and the corresponding team of health care bankers has tripled to about 30 people. That’s all been achieved in the past five years under the direction of Daniel Storer, managing director of Huntington’s Healthcare Banking. When Storer first joined the bank, the challenge was finding deals. Sev- eral of Huntington’s competitors had established health care banking businesses at the time, of course, but demand for financing wasn’t what it Thinking about is today. Banks in general, however, weren’t as active in the space as the aftershocks of the Great Recession your business is left lenders more risk leery. But that’s where Huntington saw opportunity, particularly in North- east Ohio. The bank began jumping a big part of ours. on local deals to establish itself. The robust health care industry in Cleve- land, in fact, punctuated by the pres- ence of big names like the Cleveland Clinic, The MetroHealth System and PUT OUR TAILORED INSIGHTS TO WORK FOR YOU. University Hospitals, is why Storer convinced the company to build that To make confident decisions about the future, middle market bank here. leaders need a different kind of advisor. One who starts by “(CEO Steve Steinour) has a vision understanding where you want to go and then brings the to make us the bank of the Midwest. ideas and insights of an experienced global team to help Then he said, now, let’s make us the get you there. health care bank of the Midwest as well,” Storer said. “And he wants to Experience the power of being understood. dominate any sector Huntington is Experience RSM. in.” rsm us.com Investments the segment finances run the range from expensive real es- tate projects, like new hospitals and additions to existing buildings, to new products, technologies and equipment as well as mergers and acquisitions. Storer — a Clevelander who spent 15 years with KeyCorp before joining insurance brokerage Neace Lukens, from which he was recruited to Huntington — said that five years ago, dollars flowed mostly to proj- ects on or near hospital campuses. Now, there’s a shift back to the sub- urbs. MetroHealth, for example, has said it wants to build urgent care and medical complexes in Cuyahoga County’s suburbs. In addition, there’s a trend of hos- pitals investing internally to improve everything from billing processes to outpatient services in an apparent shift to consumerism. Expect Huntington to remain a major competitor for those projects. Studies show the health care in- dustry is in the midst of a fresh growth spurt as technologies are added, processes are streamlined, RSM US LLP is the U.S. member firm of RSM International, a global network of independent audit, tax and consulting firms. Visit rsmus.com/aboutus for more information regarding RSM US LLP and RSM International. new buildings rise and existing ones are renovated. 20160404-NEWS--6-NAT-CCI-CL_-- 4/1/2016 2:38 PM Page 1

PAGE 6 z APRIL 4 - 10, 2016 z CRAIN’S CLEVELAND BUSINESS

162,190 SF Former Macy’s for Sale Located at Richmond Town Center

Richmond Road, Richmond Heights, OH

• Available property is 162,190SF • 600’ of frontage on Richmond Rd on two (2) levels; plus • Sale Price: $4,000,000 Planet Fitness, an around-the-clock exercise center, was recently added to Richmond Town Square. surrounding 8.72 acres (Stan Bullard photos) • Richmond Town Square is • Immediate trade area is densely anchored by Sears, JCPenney, populated, with solid average Regal Cinemas, and Planet Fitness. household incomes. Richmond mall isn’t Tony Visconsi 216.861.5349 [email protected] HannaCRE.com at core of firm’s plans

Financial Executives International Columbus-based REIT that owns property says firm isn’t Northeast Ohio Chapter actively trying to sell center, but noncore designation is telling

BY STAN BULLARD

Leadership | Vision | Management [email protected] are what drive today’s CFO and their finance teams. @CrainRltywriter

A peek into the potential future of FEI is the resource for senior-level financial executives! Richmond Town Square, the 1 mil- lion-square-foot mall in Richmond Heights, has been provided by WP Glimcher Co., the Columbus-based Join by April 30 and pay NO local membership real estate investment trust that owns the property. Richmond Town Square has been classified as a noncore property by fees for the first year and reduced national Glimcher has classified Richmond its owner, Columbus-based WP Glimcher Co. Town Square as a noncore property, dues of $399 - over $300 in savings! one of seven that combined produce hand in negotiations to push for remake of Parmatown Mall in Par- just 4% of the company’s operating lower prices. Glimcher has sold two ma. It’s viable retail in an area with a income. Meantime the publicly of the three properties it told ana- dense population.” traded REIT has put Great Lakes lysts it will dispose of this year; it Although Richmond Town Square Mall in Mentor among its 36 tier one does not identify which properties it seems to have vast empties on a www.financialexecutives.org/join properties, which produce the most is marketing specifically. walk-through, its vacancy is a re- To receive your reduced rate use promo code: CrApr2016 revenue, and 26 into less-desirable, “It means one day you’ll wake up spectable 8.8% for the small-shop tier two properties that combined and it’s gone,” Moore said. Placing space, according to figures from the Questions? Contact us at 216.696.5501 produce 75% of its operating in- such assets in tiers, he added, has be- company. Glimcher does not in- come. (The remaining 21% of oper- come common over the last decade. clude the separately owned depart- ating income is from Glimcher’s 52 The question then looms as to ment stores. The mall defines a retail open-air shopping centers.) what the property would be sold to market area that has 4.9% vacancy, Michael Glimcher, the company’s become — another use or sold to a according to CBRE Group Inc.’s CEO, told analysts on a Feb. 26 con- mall investor. 2016 retail survey, substantially bet- Complimentary ference call that companies it de- Tony Visconsi, a senior vice pres- ter than the 10% vacancy rate of the scribes as noncore are holdings it ident at Cleveland-based Hanna region as a whole. In-flight WiFi does not view as “long-term holds.” Commercial Real Estate, has been Despite the corporate designa- However, Glimcher spokeswoman watching the property closely, as he tion, Tony Pestyk, general manager Karen Bailey said the company is not has a listing to sell the former Macy’s of both Richmond Town Square and actively marketing Richmond Town AIR CHARTER SERVICE store closed last year at Richmond Great Lakes Mall, said his team re- Square for sale. She said its staff is fo- AIRCRAFT MANAGEMENT Town Square. mains focused on landing addition- cused on making noncore properties, “There is interest in the property al retailers to fill vacancies. Part of as well as all of its malls, the best per- but not in the department store the effort means recasting the mall formers possible. building,” Visconsi said, although he as a mixed-use property by adding The tiers are designed to help declined to identify interested par- tenants not typically found in malls. stock analysts and investors get a ties. The two-story department For example, this past year a Plan- stronger sense of the company’s store with 160,000 square feet of sell- et Fitness round-the-clock exercise portfolio. The company was formed ing space sits on about two acres of center went into the formerly long- in January 2015 through the merger nine owned by Macy’s, he said. empty Barnes & Noble store, and a of Glimcher and the former Wash- The problem for Richmond Town LaSalle Furniture store went into a ington Prime Group, a group of Square, Visconsi said, is that it’s too substantial 15,000 square-foot space properties spun off as a separate close to Beachwood Place in Beach- vacated years ago by FYE’s large-for- company by Indianapolis-based Si- wood, and the Macy’s is too close to mat movie, music and game store. mon Property Management Group. the one in University Heights, to Efforts to fill empty storefronts Northern Ohio's Premier Air Charter Service However, the nuance has mean- thrive in today’s retail environment. have the company’s leasing team Providing a unique private travel experience focused on ing. The mall was built in 1966 and got a seeking nearby merchants to move Rich Moore, a senior REIT analyst massive remaking in 2004. into the mall and identify start-up for Solon-based RBC Capital Mar- “The future of the mall is com- entrepreneurs so Richmond Town Safety, Service and Professionalism kets, said the designation is a way for mercial. It’s not industrial (as is un- Square can incubate its own retail- 10, 25 and 50-hour Jet Cards available management to tell analysts and in- derway at Randall Park Mall in ers. Such efforts have added startup vestors that it might sell the proper- North Randall) or residential,” Vis- tenants such as Ruby’s high-fashion ty but not set a definite deadline for www.FlySkyQuest.com • 216-362-9904 consi said. “The final template will clothing and Africa Art, which stocks unloading it. Such a deadline, he probably be an open-air shopping imported African products, masks said, is felt to give buyers the upper center such as the Shoppes at Parma and artwork. 20160404-NEWS--7-NAT-CCI-CL_-- 4/1/2016 2:27 PM Page 1

CRAIN’S CLEVELAND BUSINESS z APRIL 4 - 10, 2016 z PAGE 7 PNC mutual fund has specific focus

BY JEREMY NOBILE demands of both institutional and cated,” Schultz said. “Instead of one It’s ultimately a strategy to contin- though they also tend to offer higher individual investors. stop, we wanted to offer something ue growing the business that Schultz returns than less-volatile invest- [email protected] The strategy itself is not new, and more specific. This is taking another has managed for some time — a job ments. @JeremyNobile investors could’ve had some dollars slice, if you will, of the asset alloca- he holds in addition to serving in the Schultz said 10% of equities placed in that indirectly through tion side on equity to provide further United States Army Reserves, where might be in emerging markets. The PNC Financial Services Group management of their assets. Howev- opportunities for clients.” he is a Colonel, Deputy Chief of Staff Some advisers will say up to 25% is has spun out a stand-alone mutual er, this marks the first time PNC It’s something more in tune with with the 80th Training Command in reasonable. The assets have also fund from its long-active interna- Capital Advisors has provided direct what clients want nowadays, Schultz Richmond, Va. come cheap as of late, which is an- tional growth strategy based in access to the fund. said. Customers want the ability to But the increased investor de- other reason investors might be at- Cleveland in an effort to meet new The strategy itself focuses on pub- invest directly into one, specific mand PNC is seeing is no anomaly. tracted to them. demands from increasingly savvy in- lic companies across the world from strategy. PNC still manages the fund, Fund managers and economists are Ultimately, providing a stand- vestors. both developed and maturing but now investors have another op- growing more interested in the alone mutual fund is a signal that While PNC is certainly not the first emerging markets. Totals assets tion on how to put their money to emerging market sector that’s more clients want their money in to expand its investment offerings by managed in the fund are around work. expected to perform relatively well those international and emerging providing direct access to particular $800 million. “It’s a demand we’re seeing not — even if it’s still a smaller portion market strategies. strategies, the change underlines “As we grow in size and stature, a just on the institutional front, but of an international investment “As we broaden out product op- some trends shaping the approach lot of clients, particularly on the in- from our wealth management strategy. tions,” Schultz said, “we expect to to investing advisement today. stitutional side, are more sophisti- clients as well,” Schultz said. Emerging markets are still risky, continue to grow.” The PNC International Growth Fund was first launched just about a month ago, led by managing direc- tor Martin Schultz and portfolio manager Calvin Zhang. Schultz’s team, which oversees growth of the International Equity Fund out of Cleveland where the fund has operated for nearly 20 years, has made the particular inter- national strategy available in its own mutual fund vehicle to meet

ViewRay stock REMARKABLE makes debut ACHIEVEMENTS. on NASDAQ BY CHUCK SODER Newmark Grubb Knight Frank is pleased to congratulate several of [email protected] @ChuckSoder its Cleveland team members for their stellar 2015 achievements: ViewRay Inc. ended up on the NASDAQ after all. The Oakwood Village medical Bob Nosal Terry Coyne, SIOR, CCIM -Hĝ&ULVWDO6,25 technology company’s stock began trading on the NASDAQ Global Mar- Completed One of Real Estate Named to the ket last Friday, April 1, under the 37 Transactions Totaling Forum’s Top 10 Industrial Midwest Commercial VRAY symbol — the same one it has been using on the OTCQB Venture Over $16.3 Million in Investment Sale Brokers Real Estate Hall of Marketplace. Northeast Ohio in the United States Fame’s Class of 2015 ViewRay, which makes an MRI- guided radiation therapy system, said it would list its stock on the NASDAQ in a March 28 news release announcing the company’s year- Mike Petrigan David Hollister -Hĝ.HQQHG\ end results. In the release, ViewRay CEO Chris Completed Completed Over Landlord Rep for Raanes said that being on the NAS- 28 Transactions Totaling 325,000 Square Feet 100,000-Square-Foot DAQ “will expand awareness and visibility for the Company in the in- Over $12 Million on of Agency Leasing Build-to-Suit Facility vestment community and broader Cleveland’s West Side Throughout the Area in Valley City marketplace.” ViewRay originally announced plans to list its stock on the NASDAQ about a year ago. A few months later, however, it Kristy Hull, SIOR, CCIM Richard Sheehan Alex Jelepis cancelled those plans and joined the OTCQB through a reverse merger with a shell company. Named to the Crain’s Completed $34 Led the Cleveland CBD As for ViewRay’s year-end results, Cleveland Business Million in Building Sales &ODVV$2ĠFH0DUNHW the company continues to collect Forty Under 40 in Cleveland’s Central w/84,000 SF Leased to new orders for its MRIdian system, which lets doctors watch live MRI Class of 2015 Business District 1HZ2ĠFH2FFXSLHUV images of cancerous tumors as they shoot them with radiation. Its backlog of orders stands at $84.4 million. That total has risen significantly over the past year or so. However, an order doesn’t turn into revenue until ViewRay delivers and installs the machine — a process 1350 Euclid Avenue, Suite 300, Cleveland, OH 44115 that currently takes roughly 12 to 18 T 216.453.3000 months. [email protected] www.ngkf.com/cleveland ViewRay generated $10.4 million in revenue in 2015, up 62% from the previous year. That figure will have to keep ris- North America Latin America Europe Africa Middle East Follow us on Twitter: @NGKF_CLE ing: The company lost $45 million in Š Š Š$VLD3DFLĞFŠ Š 2015. It lost $38 million in 2014. 20160404-NEWS--8-NAT-CCI-CL_-- 4/1/2016 3:52 PM Page 1

PAGE 8 z APRIL 4 - 10, 2016 z CRAIN’S CLEVELAND BUSINESS Cleveland, Akron RTAs Gas Natural to offer up to tracking everything $50M in stock Gas Natural Inc. of Cleveland Organizations are using data to keep riders informed has filed a shelf registration state- ment with the U.S. Securities and BY CHUCK SODER First, however, the organization wants to dou- Exchange Commission to offer ble-check the exact GPS location of every stop and up to $50 million of common [email protected] measure the distance between those stops. That stock. @ChuckSoder effort should be completed this year, Lively said. The offering would “provide “By opening the data up, developers can do the company with financial flexi- Tired of waiting for a bus that’s running late? whatever they want with it,” he said. bility to take advantage of acqui- There’s a way to avoid that. The Akron Metro RTA is just starting to take ad- sitions and other business oppor- Whether you’re in Cleveland or Akron, it’s now vantage of its new data collection system. tunities when, and if, such pretty easy to get a better idea of when your bus Last year, that organization put up more than will arrive. 2,300 signs at bus stops throughout the Akron opportunities arise, subject to Software developers are taking real-time GPS area. Each sign tells riders to send a particular text market conditions and the capi- data that the Greater Cleveland Regional Transit message to a particular number to learn when the tal requirements of the compa- Authority has been collecting for years and using next bus will arrive. ny,” Gas Natural said in a news it to create user-friendly mobile apps. The system went live in September, said data release. Further south, the Akron Metro RTA recently systems manager Mark Hobson. Gas Natural said the precise launched a system that lets riders figure out exact- Eventually Akron RTA riders will be able to plan amount of the offering “will be ly when their bus will arrive, via text. trips using real-time bus data by visiting the orga- determined at the time of sale, if And both RTA systems are working on more nization’s new website, www.yourbus.org. such sale occurs.” As yet, Gas ways to take advantage of the massive amount of You can already use that site to track Akron RTA Natural said in the release, it has data they’re collecting these days, according to of- buses as they drive around town. “no specific plans to offer the se- ficials from both systems. Click on a bus icon and you’ll learn where it’s The Akron Metro RTA put up more than 2,300 curities covered by the registra- “The ultimate goal would be to provide endless going, whether it’s on time and how many people signs at bus stops throughout the Akron area tion statement.” data to our riders,” said Michael Lively, manager are on board. in 2015. (Contributed photo) The company distributes and of intelligent transportation systems with the The Akron RTA knows when people get on and sells natural gas to residential, Greater Cleveland RTA. off a bus because they walk through three infrared grade their computer systems to handle all the commercial, industrial, agricul- The Cleveland RTA has been collecting GPS beams in the process. And that information could new data they’re collecting and distributing. tural, and transportation cus- But at least there appear to be real riders out data on the location of its buses and trains for prove to be valuable, Hobson said. tomers. about a decade, and over the years that data has For instance, if one stop isn’t getting many rid- there who want the data. Gas Natural distributes about slowly become more accessible to customers. ers, “maybe we move the bus over a couple For instance, Cleveland RTA riders seem to like 21 billion cubic feet of natural gas For instance, last summer, a Canadian compa- blocks,” he said. And if another bus is getting a lot the “real-time departures” widget that shows up to about 68,000 customers ny called Transit App released a Cleveland version of riders? whenever someone looks up a specific bus and through regulated utilities oper- of its popular smartphone app. It lets Cleveland “Maybe we put another bus on that route,” he train route at www.riderta.com. That widget ac- RTA riders plan trips using real-time data that said. cepted 1.9 million requests for real-time data dur- ating in Ohio, Maine, Montana helps them find a nearby bus or train that will be Hobson isn’t claiming that Akron is ahead of ing 2015. and North Carolina. arriving soon. the many other cities working to digitally connect The Akron RTA hasn’t done much to promote The company’s stock was trad- Today, the company scrapes that data from a riders with buses. Limited funding has slowed its real-time data system, but it still received about ing at $7.84 per share late Friday public RTA website called NextConnect, which down the process of implementing new technol- 8,000 text messages during the first month after it afternoon, April 1. was launched in 2011. Eventually, however, the ogy, he said. launched, Hobson said. The stock’s 52-week high is Cleveland RTA wants to give developers direct ac- Officials from Cleveland and Akron said they It received about 15,000 text messages this past $10.45, and its 52-week low is cess to all of the data it collects from its vehicles, had to overcome technical barriers to get to this December. $6.50. Lively said. point. For instance, both RTA systems had to up- “People are using it,” Hobson said. — Scott Suttell

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PAGE 10 z APRIL 4 - 10, 2016 z CRAIN’S CLEVELAND BUSINESS Opinion

From the Editor Quality leaders often are ahead of the game

The start of the baseball season feels different than other sports. I don’t know why, but there’s a certain anticipation with baseball coupled with spring’s awakening that sparks hope. Baseball has long been my favorite sport. Is there anything better than three hours at a ballpark on a sunny afternoon or a warm summer evening? I like the pace of a game determined not by the clock, but the number of outs, which means a come- back is always possible. Extra innings? We’ll keep playing as many as we need to break a tie. Its leisurely pace allows for con- versation and scorecard scribbles. Can’t make it to the ballpark? You can wan- der in and out of games played daily while running errands or pulling weeds and, around here, with the excitement and profes- sionalism of Tom Hamilton’s play-by-play. This week, many of us will pack into Pro- gressive Field as the Cleveland Indians kick Elizabeth off their 2016 season against the Boston Red McIntyre Editorial Sox. For the 24th consecutive year, the game is sold out. Expectations are high — just as they were last season. Many projections have the Tribe winning the American League Central division. Fortunately, the 2016 team isn’t saddled like last year’s was with a cursed cover appearance on the Sports Illustrated base- Not fare ball preview issue. The beauty of baseball — the beauty of sports, really — is the This year, the Greater Cleveland Regional Transit Author- lic transit, and Greater Cleveland’s employers are about to ability to reset every year and start fresh. New players are brought up, others sent down or traded. There’s a balancing act ity is staring down a $7 million budget shortfall, and the RTA pay the price. in finding the right mix of talent on the field and chemistry in Take the 77F bus service. The RTA is considering discon- leadership is considering a number of options — including a the clubhouse. fare increase and 18 service cuts — to balance the books. In tinuing on weekends the route that runs from downtown In many ways, baseball is no different than business. Each short, all of the proposals would have a negative impact on Cleveland on Interstate 77. As Crain’s reported this week, that fiscal or calendar year, the brass (in baseball terms, the “front riders, but also the employers who rely on the regional tran- possible cut could harm the city of Independence, a suburb office”) gets the chance to assess goals, refocus personnel and sit network to bring in their workers by rail or bus. of 7,600 that surges daily with 25,000 workers, many of whom connect with customers. Plans are made for short-term and It would be easy to cast blame on the RTA and argue that work weekends at one of the city’s several hotels and restau- long-term success. Priorities change as markets and other fac- the organization hasn’t done enough to maintain or increase rants. tors shift. And then it’s up to the manager, the hands-on leader, to get its ridership. If Northeast Ohioans can’t get to work, how can we expect the most from the talent, to support them, to help individuals In many cases, its infrastructure is aging and adds to con- to grow our regional economy and compete for jobs? The al- ready-growing gap between the haves and the have-nots will work as a team to accomplish goals. siderable delays. Its technology, like the existence of reload- Terry Francona strikes me as exactly the right kind of leader continue to swell. Also, young professionals who prefer to able fare cards, lags considerably behind other metropolitan a baseball team, or any business, needs. What connected with abandon their cars and live in walkable urban areas with cities. Also, the RTA’s rail line has a particularly limited geo- me in a recent interview I read was his philosophy of connect- strong public transit will look beyond Cleveland as they look graphic spread. ing with players and caring about them on a personal level, but to grow their careers. The truth is the RTA is a reasonably well-run organization. not allowing that to color baseball decisions. If it were up to Calabrese, as he’s said during recent meet- Last year, the organization, which is the largest transit sys- Francona talked about how his own experiences shape the ings, RTA would increase — not cut — services. Unfortunate- way he deals with his players. He’s been in their place. He un- tem in the state, finished the year $6 million ahead of its bud- ly, Ohio’s lawmakers have made that impossible. derstands their fears, especially as the season is set to begin and get, opened a handful of new stations and launched a num- It’s time for the state’s leaders to realize they are woefully roster decisions are being made. And that’s why communica- ber of much-needed infrastructure upgrades. Fares haven’t behind others when it comes to funding public transit. The tion, he says, is key. increased for seven years. state needs to identify a dedicated funding source designed Those are great lessons for any leader. Care deeply about However, the RTA and Northeast Ohio’s citizens have been to boost investment in public transit. Also, the region’s busi- your employees, establish relationships, but make sound busi- failed time and time again by the state of Ohio and its law- ness leaders, particularly those who have the ears of politi- ness decisions independent of those relationships. And communicate, honestly, because it fosters those rela- makers. cos, must realize this is a critical economic development is- tionships and because you remember how it felt to be a junior The typical state provides 20% of the transit needs in their sue. state, whereas Ohio is at 8/10 of 1%, according to a recent tes- associate or a new sales assistant with hopes of making the cor- If you’re driving an Audi or BMW to work, we suspect it’s porate big leagues. timony from RTA chief Joe Calabrese to a legislative task easy to ignore the public transit issue. I love baseball, but I have no hope of hitting the curve. There force. Between 2002 and 2015, the state’s annual general rev- That is, until your already-underpaid clerk at the front desk is zero chance that I will ever turn a nifty double play from deep enue fund investment in public transit has plummeted from can’t make it to the office because the bus isn’t running. in the hole at short. But developing relationships, communi- $43 million to $7.3 million. Maybe then you’ll realize Ohio’s leadership went off the rails cating, working together as a team? For too long, the state has held a hostile view toward pub- years ago. That’s goes down in the scorecard as a big win.

PUBLISHER AND EDITOR: WRITE US: Crain’s welcomes responses from readers. Letters should be as brief SOUND OFF: Send a Personal Elizabeth McIntyre ([email protected]) as possible and may be edited. Send letters to Crain’s Cleveland Business, 700 View for the opinion page to West St. Clair Ave., Suite 310, Cleveland, OH 44113, or by emailing [email protected]. Please MANAGING EDITOR: [email protected]. Please include your complete name and city from which include a telephone number for CLEVELAND BUSINESS Scott Suttell ([email protected]) you are writing, and a telephone number for fact-checking purposes. verification purposes. 20160404-NEWS--11-NAT-CCI-CL_-- 3/31/2016 2:09 PM Page 1

CRAIN’S CLEVELAND BUSINESS z APRIL 4 - 10, 2016 z PAGE 11

PROUD TO SPONSOR

Personal View Web Talk Re: Funding for startups Taking rational in Cleveland

Phenom founder Brian Verne is right — we need more people in the Cleveland view of hot-button area to invest and help these new startups. There’s a lot of money in the ENJOY A FUN DAY OF BOWLING area and not enough risk-takers. I think FOR MILESTONES AUTISM RESOURCES the old money doesn’t understand or immigration issue get the new and innovative stuff. Silicon SUNDAY APRIL 10 10AM – 2PM Valley has the money and does get it. BY MARGARET W. WONG FREEWAY LANES OF SOLON FAIRVIEW LANES We need more money directed to SOLON, OH FAIRVIEW PARK, OH startups and even those existing com- In the United States, it appears that mass hysteria recently has panies about to take off with great new taken hold in the world of immigration. SIGN UP YOUR TEAM OR DONATE ideas, like Athersys Inc. Don’t let them Donald Trump’s comments about Mexicans and Latinos fuel this ELKANDELK.COM/MILESTONES be lured away by West Coast money. hysteria. China’s and India’s quotas have been backed up for the past — James Shellenburger 10 years. Foreign-born people who entered the U.S. legally are wait- ing years to get green cards through the EB-5 Immigrant Investor Cleveland doesn’t have the ecosystem Program. Family-based immigration is back-loaded for Filipinos and Mexicans. Recent guilty pleas of immigrants living illegally in the of early investment in the tech Ashtabula and Painesville areas are scaring some Latinos away. companies. That’s not something that I Add to this our country’s wavering position about immigrants in would ever really expect to change. the U.S. without authorization, either because they entered the — Ricky Autonym country unlawfully, overstayed their visas or worked without papers. Certain candidates in the 2016 presidential election have advo- IMPRISE FINANCIAL Many of the people who have the cated positions that are undeniably nativist and misconstrue the MANAGE RISK. MAXIMIZE WEALTH. resources for this kind of thing actually positive role that immigrants have had in the success and prosper- live in Northeast Ohio. If we have the ity of the United States. entrepreneurs with drive and creativity U.S. immigration law (which already has serious, long-standing and we have individuals sharing the flaws) should be written, interpreted and executed by the three WEALTH ADVANTAGE same physical space with the capital, branches of government, with all the attendant checks and balances. what elements of the successful Public opinions and passions are important, but they should not re- ecosystem are lacking? move reason and order from shaping our country’s immigration laws. Imprise Financial develops customized captive insurance programs — Steven Eppell Yet many aspects of immigration codes, laws and regulations — VCKNQTGF VQ [QWT DWUKPGUUoU URGEKƂE TKUM RTQƂNG 1WT URGEKCNK\GF and agency practices — remain uncertain. programs provide coverage for losses that traditional insurance So an applicant is upset that programs In November 2014, the Obama administration announced a plan companies cannot cost-effectively insure, including: funded by state tax dollars are not as to expand the Deferred Action for Childhood Arrivals (DACA) pro- risky as a program underwritten by gram and to implement Deferred Action for Parents of Americans Crime & Employee Dishonesty Loss of Key Talent alumni of Paypal and Google? Am I and Lawful Permanent Residents (DAPA) for certain qualifying in- really reading this situation correctly? dividuals. These programs could keep families together and pro- Cyber Risk Regulatory Risk — Shawn Juris vide up to 5 million foreign-born people temporary relief from de- Insurance Deductible Expense Supply Chain Interruption portation. However, 26 states — largely led by conservative Loss of Key Customer Litigation Expense Re: Future of The Avenue governors — opposed the plan and sued the administration in fed- eral court. That case, United States v. Texas, is now pending before Franchise Dispute Expense Reputation Risk Dan Gilbert and Bedrock Real Estate the U.S. Supreme Court. have a pretty mixed record as far as In November 2014, the Obama administration also announced a new set of “enforcement priorities” to determine which immi- CALL TODAY 877-220-0180 retail goes. The Nike store that was grants should be prioritized for removal. The priority categories mentioned in Crain’s March 28 article, WWW.IMPRISEFINANCIAL.COM identified suspected terrorists, those with criminal records and re- “Looking to Detroit for Tower City © Imprise Financial PCC, Inc. 2016 cent arrivals to the United States, among others, as the focus of re- clues,” has yet to open, and the Under moval actions. Armour store is speculative. (An exec One of the primary reasons for the new priorities was to main- simply offered platitudes about maybe tain family unity for immigrants who have been in the United opening in Detroit someday.) In States a long time and have lived law-abiding lives. But the admin- addition, Gilbert touted a Restoration istration’s actions have nevertheless continued to separate fami- Hardware that never materialized. lies, including a series of raids that took place in January 2016 in Otherwise, while he needs to be Georgia, Texas and North Carolina. These raids targeted people credited with something/anything to who had lost their removal proceedings before immigration judges. instill life in downtown Detroit, most of Some of these individuals, like the hundreds of foreign-born peo- the others he’s been able to sign are ple who have been locked in detention facilities for months, had small, marginal or lesser known, i.e. fled rampant gang and drug violence in their home countries. not quite the destination stores many Many of the detained individuals do not have the opportunity to have hoped for. seek legal representation that could help them explore options for — Marco Ramirez asylum or visas for crime victims. Even immigrants with official permission to remain and work in I think the biggest problem for Tower the United States face uncertainty with an essential everyday item: City is our underfunded, underdeveloped a driver’s license. My office has encountered numerous reports of public transit. Many bus lines run only departments of motor vehicles in the state of Georgia refusing to once an hour after 7 p.m. Many times renew or issue driver’s licenses to immigrants who hold a valid Em- I’ve sat at poorly lit downtown bus ployment Authorization Documents (EAD) issued by the U.S. gov- stops after evening shifts hoping that ernment. This includes, for example, those who are issued tempo- I’d be safe during my long waits, not to rary EADs while their applications for permanent residency are mention how miserable those waits are being processed. Not only does this situation fly against the weight in winter. Then there are the already of law, it also does not make any sense: What good is work autho- high fares that RTA is threatening to rization when one cannot drive to work? push even higher. As it is, the first For the time being, I doubt that there is an easy antidote to the half-hour of my shift is to pay for bus mass hysteria that is affecting this country when it comes to immi- fare, and that’s going to be true for gration. But I believe it would serve everyone well if we all step many restaurant, retail and hotel back, take a deep breath and think carefully and rationally about workers. If you work part-time, as many our collective options and goals as a country as we shape our im- people in those jobs do, that can be the migration policies going forward. first half-hour of a four-hour shift. — McPierogiPazza Margaret W. Wong is the founder of Margaret W. Wong & Associates, which specializes in immigration law. 20160404-NEWS--12-NAT-CCI-CL_-- 3/31/2016 1:31 PM Page 1

PAGE 12 z APRIL 4 - 10, 2016 z CRAIN’S CLEVELAND BUSINESS Tax liens

The Internal Revenue Service filed tax liens MOBIL MARTIN INC. unemployment, failure to file complete SAVE LOCAL NOW AN LLC THREE B MANUFACTURING LLC against the following businesses in the 1279 E. 73 St., Cleveland return 25 S. Franklin St., Chagrin Falls 9761 York Alpha Drive, North Royalton Cuyahoga County Recorder’s Office. The Date filed: Jan. 6, 2016 Amount: $30,832 Date filed: Jan. 6, 2016 Date filed: Jan. 25, 2016 IRS files a tax lien to protect the interests Type: Employer’s withholding Type: Employer’s withholding Type: Employer’s withholding of the federal government. The lien is a Amount: $68,646 WATSONS FUNERAL HOME INC. Amount: $19,353 Amount: $15,031 public notice to creditors that the 10913 Superior Ave., Cleveland government has a claim against a Date filed: Jan. 22, 2016 JEFFREY R WAHL LPA SAVE LOCAL NOW AN LLC AK-FFA-MMO INC. EAST END TIRE company’s property. Liens reported here Type: Employer’s withholding 30799 Pine Tree Road Unit 241, Pepper 8202 Superior Ave., Cleveland are $5,000 and higher. Dates listed are the Amount: $28,487 25 S. Franklin St., Chagrin Falls Pike Date filed: Jan. 6, 2016 dates the documents were filed in the Date filed: Jan. 22, 2016 Date filed: Jan. 8, 2016 Type: Employer’s withholding, Recorder’s Office. ART AMERICAN PRINTING PLATES INC. Type: Employer’s withholding Type: Employer’s withholding, corporate unemployment 1138 W. Ninth St., Cleveland Amount: $19,003 income Amount: $12,859 LIENS FILED Amount: $67,856 Date filed: Jan. 7, 2016 Type: Employer’s withholding PORT HOSPITALITY LLC FULTON MANUFACTURING INDUSTRIES LLC METROPOLITAN FOOD SERVICES LLC A & J ENGINEERING, ARROW METAL Amount: $27,830 2024 S. Belvoir Blvd., South Euclid 21693 Drake Road, Strongsville ISLAND CAFE Date filed: Jan. 7, 2016 FORMING Date filed: Jan. 6, 2016 PAUL F. SMITH JR., D.D.S., INC. 22901 Millcreek Blvd., Highland Hills Type: Employer’s withholding, 8219 Almira Ave., Unit E., Cleveland Type: Partnership income 20119 Farnsleigh Road, Shaker Heights Date filed: Jan. 25, 2016 unemployment Date filed: Jan. 26, 2016 Amount: $17,832 Date filed: Jan. 6, 2016 Type: Employer’s withholding Amount: Type: Employer’s withholding, $428,273 Type: Employer’s withholding unemployment HORIZON ELECTRIC CO. INC. Amount: $12,282 Amount: $25,304 Amount: HEARTLAND PAYROLL CO. LLC $66,305 15100 Arden Ave., Lakewood JP ELECTRIC CO. 2001 Aerospace Parkway, Brookpark HAROLD POLLOCK CO. LPA Date filed: Jan. 25, 2016 BEREA MOVING & STORAGE CO. Date filed: Jan. 6, 2016 5900 Harper Road, Suite 107, Solon Type: Employer’s withholding 7584 Fitch Road, Olmsted Falls 4755 W. 150 St., Suite J., Cleveland Type: Employer’s withholding, Date filed: Jan. 6, 2016 Amount: $17,287 Date filed: Jan. 6, 2016 Date filed: Jan. 6, 2016 unemployment Type: Employer’s withholding, Type: Employer’s annual federal tax return Amount: Type: Employer’s withholding, $131,146 unemployment JL ASSOCIATES INC. Amount: $12,225 unemployment Amount: $25,061 Amount: $55,504 23775 Commerce Park Road, Beachwood MOBIL MARTIN INC. MCM EUCLID SQUARE MALL LLC Date filed: Jan. 8, 2016 1279 W. 73 St., Cleveland C & D TRUCK & EQUIPMENT SERVICE INC. P A T SERVICES 2000 LLC Type: Employer’s withholding, 13829 Euclid Ave., Cleveland Date filed: Jan. 8, 2016 4015 Jennings Road, Cleveland 24050 Commerce Park, Suite 100, unemployment, corporate income Date filed: Jan. 6, 2016 Type: Employer’s withholding Date filed: Jan. 22, 2016 Beachwood Amount: $17,022 Type: Employer’s withholding Amount: $112,782 Type: Employer’s withholding Date filed: Jan. 7, 2016 Amount: $11,126 Amount: $24,206 MARY GLYNN HOMES INC. Type: Employer’s withholding MR. APPLIANCE Amount: LITTLE INSPIRATIONS CHILDCARE CENTER 3681 E. 57 St., Cleveland $50,742 AMERICAN EAGLE COIN AND JEWELRY LLC 4807 Rockside Road, Suite 400-003, Date filed: Jan. 7, 2016 3527 W. 117 St., Cleveland Independence 5304 Fleet Ave., Cleveland SPERRYS FORGE INC. Type: Corporate income Date filed: Jan. 6, 2016 Date filed: Jan. 7, 2016 Date filed: Jan. 7, 2016 11007 Mount Carmel Road, Cleveland Amount: $111,318 Type: Employer’s withholding, Type: Employer’s withholding Type: Employer’s withholding Date filed: Jan. 25, 2016 unemployment Amount: $16,389 Amount: $10,844 LUCIC ENTERPRISES INC. Type: Employer’s withholding, corporate Amount: $24,086 income 7433 Ford Drive, Mentor BEDFORD FLORAL SHOPPE INC. TYLER DISPOSAL INC. Date filed: Jan. 6, 2016 Amount: $36,238 CHAGRIN AUTOMOTIVE CENTER INC. 691 Broadway Ave., Bedford P.O. Box 30141, Middleburg Heights Type: Corporate income 9655 Washington St., Chagrin Falls Date filed: Jan. 22, 2016 Date filed: Jan. 6, 2016 Amount: $85,013 FITNESS ACADEMY Date filed: Jan. 6, 2016 Type: Employer’s withholding Type: Employer’s withholding 21999 River Oaks Drive, Rocky River Type: Employer’s withholding, Amount: $16,034 Amount: $8,964 CORDOVA & DETROIT LLC GEPPETTOS Date filed: Jan. 7, 2016 unemployment LAKEWOOD Type: Corporate income Amount: $23,611 7277 Pearl Road, Middleburg Heights Amount: $33,799 JAFO INC. FLEXIBLE STAFFING CORP. Date filed: Jan. 7, 2016 CABLING PROFESSIONALS INC. 1801 St. Clair Ave. NE, Cleveland 6521 Lorain Ave., Cleveland Type: Employer’s withholding, failure to file RAB ENTERTAINMENT LLC 18407 Detroit Ave., Lakewood Date filed: Jan. 7, 2016 Date filed: Jan. 7, 2016 complete return, employer’s annual federal 11634 Madison Ave., Cleveland Date filed: Jan. 6, 2016 Type: Employer’s withholding, Type: Employer’s withholding, tax return Date filed: Jan. 6, 2016 Type: Employer’s withholding unemployment unemployment Amount: $71,440 Type: Employer’s withholding, Amount: $23,235 Amount: $15,240 Amount: $8,934

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CRAIN’S CLEVELAND BUSINESS z APRIL 4 - 10, 2016 z PAGE 13

THE DISH Edwins founder helps to carve successful path for grads French-trained chef Brandon Chrostowski, who was recently a chef who says, ‘Hey, we need Chrostowski came to Cleveland in named a recipient of the 2016 CNN somebody in this position.’ ” 2008 as general manager for L’Alba- Heroes Award, said helping ex-of- Chrostowski works 90-plus hours tros in University Circle, but five fenders find jobs is a modern-day per week executing Edwins’ mis- years later he struck out on his own extension of the Civil Rights Move- sion. He also recently achieved an- to follow his passion: training for- ment. other milestone: renovating three merly incarcerated people for jobs “Every human being, regardless of Buckeye neighborhood apartment in the restaurant industry. their past, has a right to a fair and buildings for students and alumni. equal future,” said the Detroit na- Later this year, he’s opening a fitness tive, who had a life-altering brush center, library and demonstration Lee Chilcote with the law when he was younger kitchen in the same complex. that motivated him to work with ex- The chef said he’s just getting Chilcote is a offenders. “We know racism exists, started. freelance writer inequality exists, there are haves and “The long-term goal of Edwins is and editor who have-nots. Another layer to this dis- to build the best culinary center in the world based on people just com- has written for connect is someone’s past. To me, ing out of prison,” he said. Vanity Fair, Next it’s picking up where Martin Luther City, Belt and King Jr. left off.” other publications. He is the founder of For someone coming out of Making the transition Lit Cleveland. prison, finding a job can be chal- lenging at best. Most employers re- Getting a spot in the training pro- quire job applicants to check a box gram isn’t hard, but completing it is- Since opening three years ago, indicating whether they’ve ever Edwins founder Brandon Chrostowski, center, is shown with, from left, n’t for the faint of heart. Ex-offend- Edwins Leadership & Restaurant In- been convicted of a crime. Indicat- Anthony Smith, Vatasha Tucker, Courtney McKinney and Derrick Seals. ers must first register with the stitute at Shaker Square has gradu- ing “yes” can result in automatically (Kevin G. Reeves) nonprofit organization Passages, ated 114 people from its six-month being turned down. The problem is which helps address their immedi- program. Most have been placed in essentially twofold: Many employers a position. restaurant industry. ate needs. Then they interview at jobs within 30 days, and 90% of don’t want to risk hiring ex-offend- That’s where Edwins, which is an “We’re trying to fill it with young Edwins, where a new class starts them have retained these jobs. Ed- ers, fearing that they will prove un- acronym for education wins, comes leaders who have a sense of what a every two months. wins’ graduates also have a 0% re- reliable or will commit another in. Chrostowski said he’s not only restaurant should be — high stan- “We say no to very few,” said cidivism rate (the rate in Cuyahoga crime, while many ex-offenders lack putting people to work, but helping dards and a good work ethic,” he Chrostowski. “If you come in here County is 26.5%). the self-confidence and skills to land to fill a talent gap in Cleveland’s said. “People who can be molded by SEE EDWINS, PAGE 28

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WOMEN OF NOTE AWARDS & SUMMIT: THE WOMEN’S CAUCUS Introducing a new and enhanced format for 2016! Join us for the Women of Note Awards Luncheon to hear the inspiring stories from this year’s honorees, and stay for our second annual Summit, featuring Cleveland’s very own “Women’s Caucus.” The Summit and Caucus will be a can’t-miss afternoon of thoughtful conversations, centered on sharing your own experiences, acquiring new contacts and creating new ideas through interactive table facilitation and dialogue. PANEL DISCUSSION

“Rise to the Top: A frank discussion on women in leadership Julie Boland Robyn Minter Smyers Michele Connell and equality in the workplace” managing partner, Cleveland, partner-in-charge, Cleveland, managing partner, Cleveland, Ernst & Young Thompson Hine Squire Patton Boggs IGNITE SPEAKERS & TOPICS 1 Caregiver conundrum: 2 Financial empowerment: Women often fi nd themselves as the primary caregiver for a loved one. Women need to be responsible for and an active participant in their How can one balance those responsibilities with career and community own financial futures, not just for our children and our families. How engagement responsibilities? can we secure a fi scal peace of mind?

Dr. Sara Laskey Dr. Sonja Harris-Haywood Sandra Gontero Nan Cohen vice president, chief patient experience director, NEOMED-CSU founder & CEO, founder & CEO, offi cer, MetroHealth System Partnership for Urban Health EPOCH Wealth Management LLC Creekside Financial Advisors LLC 3 Making the world a better place: 4 It doesn’t have to be us against them: How can women harness their collective power and skill sets to make Men – at the workplace and at home – don’t have to be an obstacle. the most impact on the top issues facing our community and society? How can we work together for the greater good of all?

Phyllis Harris Erika Anthony Armond Budish Sharon Sobol Jordan executive director, LGBT Community senior director, advocacy, policy & research, Cuyahoga County Executive chief of staff , Cuyahoga County Center of Greater Cleveland Cleveland Neighborhood Progress May 25, 2016 | FirstMerit Convention Center of Cleveland Luncheon: 11:30 a.m.-1:30 p.m. | Women’s Organization Expo & Networking: 1:30 - 2:30 p.m. | Summit: 2:30-6:00 p.m. Tiered ticket pricing is available for both programs at CrainsCleveland.com/WON Questions? Contact Kim Hill at [email protected] or 216-771-5182

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CRAIN’S CLEVELAND BUSINESS z APRIL 4 - 10, 2016 z PAGE 15 Focus CIO OF THE YEAR

Crain’s Cleveland Business, in partnership with OHTec and during an event from 4:30 p.m. to through Crain Content Studio - Cleveland, is again this year 8:30 p.m. on April 14 at Executive honoring IT executives from throughout Northeast Ohio with the Caterers at Landerhaven. CIO of the Year program. In addition to the awards Nominations for CIO of the Year are open to the top corporate presentation, attendees will have executive at any company, organization or wholly owned the chance to hear from the subsidiary based in Northeast Ohio who provides Cavs, Browns and Indians about technology-related strategy and leadership. how technology is revolutionizing The CIO awards are held in partnership with OHTec’s 2016 Tech the world of sports for their fans, Week, which will take place from April 13 through April 24. players and teams. Launched in 2011, Tech Week is an annual initiative to support and Participating panelists will be engage the local tech community. Mike Conley, VP, digital and OHTec is an industry-led, industry-driven membership emerging technologies, Cavaliers Operating Co. LLC; Brandon organization dedicated to furthering the growth of the region’s Covert, director of information technology, Cleveland Browns; and technology-based businesses. Neil Weiss, SVP, technology and chief information officer, Cleveland This year’s CIO of the Year finalists and award recipients were Indians. chosen by a panel convened by OHTec. The judges were Jane For information on the CIO of the Year Awards event, go to Alexander, CIO, Cleveland Museum of Art; Ron Kerensky, CIO, AVI www.crainscleveland.com/CIO. Food Systems; and George Mehok, CIO, Safeguard Properties. For more information on the full slate of activities for Tech Week, Winners and finalists of this year’s program will be honored go to www.techweekneo.com.

TERABYTE AWARD

MATTHEW LOPICCOLO Swagelok Company

Throughout his 30-year career at According to his nomination, LoPiccolo led Swagelok Company, Matthew LoPiccolo used the company’s project management his skills and experience to drive change to processes. He was instrumental in building benefit the company, employees and the foundation for Swagelok’s Business customers, earning him the 2016 CIO of the Process Committee, which allocates IS devel- Year Terabyte Award for exceptional opment and constrained line of business accomplishments. resources while managing a multi-million In December 2015, he took on the dollar consulting budget and more than executive role of vice president of customer 40,000 internal associate hours. service and supply chain. In his nomination, His accomplishments include implementing he is said to encompass a rare blend of both the use of a secondary data center to trans- a business and technology leader, and is form the disruption recovery process and im- called an “outstanding leader, coach, strate- prove responsiveness; introducing virtualiza- gic planner and mentor.” tion into the data center, which led to cost “Throughout his career, he has demon- reductions and improved support; and spear- “The single greatest measure of Matt’s results in Swagelok’s first manufacturing strated the ability to apply process, technol- heading a virtual desktop infrastructure, success is the highly regarded completion of deployment of Swagelok Hose.” ogy and best practices to solve the compa- which will increase the lifespan of hardware. the BST program. Many of the Pricewater- LoPiccolo says the BST program involved ny’s most complex problems,” said George K. LoPiccolo led the company through its five- houseCoopers (PwC) advisers acknowledge adding a lot of new people, learning a lot of Mehok, CIO for Safeguard Properties LLC, one phase SAP implementation, also known as the BST program as one of the best new skill sets, and significantly changing the of the judges in the CIO of the Year program. the Business System Transformation (BST) executed SAP programs of their career,” said way the company operates. As CIO, LoPiccolo designed and project from 2010 to 2015. The program, the Chris Beiswenger, PwC principal and analyst. “I take a lot of satisfaction that when implemented a model to improve business company’s largest capital and human “While enterprise benefits are in the early difficult challenges arise, the company has engagement, creating information services resource investment, involved the five stage of accruing, some business areas have shown its confidence in me to unify and align (IS) business analysts and process teams stages of enterprise resource planning (ERP) seen significant productivity gains, especially various groups to see a common vision and within the various business functions of the implementation — assessment, blueprint, early implementations in accounts payable, align to the work that needs to be done, and company. This enabled the IS team to deliver design and build, implementation and IS team accounts receivable and finance. The new then execute to get the results that are high-quality results more efficiently. transformation. platform also enabled record business expected,” he said. 20160404-NEWS--16-NAT-CCI-CL_-- 3/30/2016 3:10 PM Page 1

PAGE 16 z APRIL 4 - 10, 2016 z CRAIN’S CLEVELAND BUSINESS CIO OF THE YEAR

PUBLIC PUBLIC

JOHN FLEISCHER SHERRY NEUBERT CBIZ Goodyear Tire & Rubber Co.

Since joining CBIZ in 2014, John Fleischer has made Sherry Neubert is one of only a Goodyear’s first technology significant contributions to the success and continued handful of women in The Goodyear strategy roadmap. growth of the company. Tire & Rubber Company’s 100-year “Sherry is very focused on As senior vice president and CIO, Fleischer quickly history to achieve the title of CIO. strategic solutions and ensuring IT assumed ownership of the company’s IT infrastructure And she’s making the most of the and the business are jointly at the and its numerous initiatives. opportunity. table to define our future With a highly fragmented and fluid business model Neubert joined the company as requirements to support strategic that has grown through acquisition, the CIO a team leader in 2002. A self-pro- business initiatives,” says Horst coordinates more than 100 offices located in 33 fessed learner, she moved up in the Ebert, vice president of global states that are supported by two separate wide-area company over the last 12 years IT/SAP. “This was key in developing networks and two major data centers. These support through both experience and acad- a five-year strategic roadmap for more than 4,400 employees and multiple lines of client emia. She has an undergraduate Goodyear’s application with SAP services. degree in industrial management, that will leverage the latest In his roughly 18 months on the job, Fleischer has and an MBA and a graduate degree technologies like HANA blended his background in business and IT to make in operational excellence. She also (high-performance analytic several key hires and reorganize his corporate staff to earned a Six Sigma Black Belt. appliance) and future cloud improve IT capabilities. He oversees a corporate IT Neubert held an international applications to support our growth staff of 32, along with an additional 74 IT support staff assignment in Europe and led the and innovation initiatives.” in field locations. He assessed the support needs of globalization of IT for Goodyear’s Neubert is active in the Akron the business and developed an IT staffing model to Innovation Centers focused on community, serving on the boards efficiently address business needs going forward. Fleischer joined CBIZ in the middle of several major research, development, of Leadership Akron, the Akron According to his nomination, Fleischer is credited projects, including a human resource information engineering and quality. She also Community Foundation’s Women’s with improving IT alignment with leadership. With a system overhaul, time and billing system led the creation of the function of Endowment Fund, Summit County highly fragmented business model, there are more implementation, and a document imaging workflow project management. CIO Advisory Board and the LeBron than a dozen major operating systems at CBIZ. system implementation. He also helped orchestrate a Neubert is credited with leading a James Family Foundation’s Fleischer is always focused on critical client interfaces, facilities move that involved more than 450 associates number of successful projects, Community Advisory Board. She is as well as user experience to enhance the delivery of and the relocation of CBIZ’s largest data center to an including upgrading the system an active volunteer and corporate services to clients in an efficient manner. external site. applications products enterprise leader in United Way. “John’s role at CBIZ goes beyond his understanding Among his key IT accomplishments in 2015, Fleischer resource planning for Goodyear’s She is a graduate of Leadership of the company’s IT needs. He is an astute and is credited with improving the internal customer North America region; providing Akron and in 2011 was recognized experienced businessman, and he readily provides experience, deploying modern core business major systems support for the by the Greater Akron Chamber as a important insight and perspective into a wide range of applications and improving HR and payroll services. His separation of Goodyear from “30 for the Future” award winner. business decisions at CBIZ,” says CEO Jerry Grisko. “His future plans include completing a comprehensive Sumitomo Rubber Industries; and After being named CIO, she input into the company’s strategic planning efforts is security assessment, establishing an IT governance launching Goodyear’s realigned Goodyear’s IT highly valued, and his team plays a critical role in framework to prioritize needs, and creating common consumer-facing e-commerce site. organization’s community outreach assessing potential acquisitions.” practices across the entire company. Additionally, she launched a to focus on STEM education, cybersecurity program and global including providing internships for shared services teams to graduating seniors of Akron’s STEM consolidate regional work centers school. Goodyear also hosts an overseas, and she created a global annual STEM Career Day to procurement center of excellence promote interest in STEM careers TWO CENTERS. ONE COMPREHENSIVE SOLUTION. and championed a joint IT and for students in sixth through 12th business partnership to create grades.

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CRAIN’S CLEVELAND BUSINESS z APRIL 4 - 10, 2016 z PAGE 17

PRIVATE TONY CASANOVA ExactCare Pharmacy

As CIO for ExactCare Pharmacy, Tony Casanova is a guiding force in the company’s growth and expansion. Indeed, his leadership helped the company establish the operational infrastructure to become the largest pharmacy of its kind in the country, according to the nomination. “Tony’s record as a leader — comprised of a long and impressive list of business accomplishments — speaks for itself,” the nomination said. “It’s between the lines on that list where you’ll find the true mark of progressive leadership, authenticity, innovation and character — elements that distinguish a remarkable professional from the pack.” In 2015, Casanova played a key role on the team that developed the organization’s new structure, leading strategic planning and execution activities for critical components of its operational and business development of ExactCare’s patient and care team process design. He also spearheaded the portal, which provides real-time medication information implementation of an industry-leading cloud-based and self-service features to patients, caregivers, PUBLIC CRM software, which has become a key operating family members and health care teams. His work on system for the company. the portal has focused on strategic design and He was able to customize the software to support development. This year, he will oversee the launch of SANDY RAPP the company’s business infrastructure, streamline the portal, integrating it into day-to-day Timken Co. internal processes, increase efficiencies and improve communications with patients and caregivers. accuracy. ExactCare experienced growth in 2015, and Sandy Rapp, vice president and executive vice president and CFO. “His leadership contributions span the organization, Casanova led the planning of projects including CIO for the Timken Company, “Since being named to the role in influencing positive changes not just in IT, but also implementation of an electronic prescription transformed Timken’s IT 2014, Sandy has increased the many aspects of our patient care and operational management system; a customer relationship department by focusing on agility effectiveness and efficiency of our processes,” said Dale Wollschleger, ExactCare management and order fulfillment system; and a and flexibility. According to her global IT operations, finding new president and CEO. “Tony brings a style of leadership proprietary pharmacy automation system. nomination, she runs her ways to reliably serve the complex to ExactCare that’s progressive and forward-thinking. Casanova was selected to speak at the largest department as a separate business technology needs of 14,000 He’s always seeking solutions that will take ExactCare software conference in the world, presenting to more rather than as a support service, Timken employees operating from to the next level, not just in the immediate future, but than 200 technology and health care experts about working proactively to develop 28 countries.” that will continue to drive the company’s how ExactCare used this cloud-based software to products aligned with corporate Rapp continues working through transformation down the road.” achieve complex business requirements in the objectives. a plan to create a leaner Casanova is the driving force behind the health care space. Her nomination lists several no- organization through 2018, at table contributions, including the which time the IT department will establishment of a governance shift toward new innovations, process to review and approve including reinforcing and aligning work requests to ensure the department’s goals with the transparency and alignment of IT corporation; building a more flexible efforts with business-critical and adaptive structure by initiatives, and a comprehensive incorporating independent engineering process and system contractors, global offices and U.S. redesign. She also is credited with resources; and consolidating delivering a global customer services. relationship management system, Outside of Timken, Rapp works replacing equipment and extensively to promote implementing cloud-based opportunities for women in the software for sales and management workplace. She is an executive teams across the globe. sponsor for the Women’s Another major contribution to International Network at Timken the company was right-sizing the IT and helped found chapters in India, organization, which resulted in cost China, Romania and Poland. She savings exceeding 30% in less than also helped earn a Timken three years. She established an IT Foundation grant for a mobile Center of Excellence in India with mammogram bus to be used in hubs in the United States and remote parts of India as well. Europe, simplifying the IT portfolio Rapp provides training and career through consolidation, elimination planning for her leadership team and centralization. The project and is a speaker at various resulted in multimillion dollar professional women’s and CIO savings, disruption decreases, conferences. She is on the boards more targeted skill sets and fewer for Stewart’s Caring Place and the integration points. University of Akron Center for “Sandy is a transformational Information Technologies and leader, leveraging industry best eBusiness. She actively practices and applying out-of-the- participates with the Society of box thinking to drive business Information Management and results,” said Philip Fracassa, Habitat for Humanity. 20160404-NEWS--18-NAT-CCI-CL_-- 3/30/2016 3:11 PM Page 1

PAGE 18 z APRIL 4 - 10, 2016 z CRAIN’S CLEVELAND BUSINESS CIO OF THE YEAR

GOVERNMENT NONPROFIT DON PHILLIPS TOM FURNAS City of Cleveland ideastream

Don Phillips is known within information Despite having a small IT department — technology circles for transforming IT into two staff members and various radio more than technology services. engineers — Tom Furnas, CIO of ideas- “Phillips believes that an IT professional’s tream, a public broadcasting organization job is not simply to keep technology running, that includes WVIZ, WCPN and WCLV, has but to transform the business using many leadership responsibilities that re- technology and the way service is provided,” quire diplomacy with various organizations according to Phillips’ nomination, which also across Ohio. stressed that the CIO has worked to grow a Furnas is responsible for organizing culture of business-minded IT individuals. ideastream’s infrastructure, including He pushes his department to think beyond automated broadcast services; networking simple technology installation and time codes across servers; high definition maintenance and to consolidate various city video/audio data transfers; web streaming; broadcast to high-definition broadcast,” services under the same IT leadership to any time to better manage tasks, such as and broadcast-to-satellite services. Jensen says. “Further, he managed the increase efficiencies. Phillips is credited with snow plowing, garbage collection and Furnas joined ideastream at a point when addition of HD transmission for radio the formalization of the business aspects of landscaping. He’s also working on an technology infrastructure was fast broadcast.” IT, placing the focus on resource automated permit system to allow residents evolving for broadcast and audio/video Furnas’ current initiatives include a $4 management, and proactive planning to use to apply for building and zoning permits production. One of his first roles was to million Broadcast Education Media technology to deliver city services more online. partner with chief operating officer Kit Commission project that links all PBS efficiently. Phillips also hopes to eventually increase Jensen to develop a vision for and stations in Ohio to a major data center in He was instrumental in rolling out the first citizen engagement through a Smart City implement the Idea Center at Playhouse Columbus. large-scale implementation of police body Initiative, which will add to existing Square. Additionally, Furnas had to rebuild his cameras and bringing operational systems infrastructure with smart LED lighting, envi- “The Idea Center is recognized regionally staff last year after multiple retirements in under one system to better allocate re- ronmental sensors, Wi-Fi hotspots and smart and nationally within the public his department, training new hires while sources and funding. apps. He also plans to collaborate regionally broadcasting sphere as a unique ensuring all broadcasts continued without “Don’s contribution is beginning to have an with other local, county and state IT manifestation of merged technologies that interruption. He also completed a major impact on technological solutions to organizations to share resources, develop has, indeed, created the envisioned upgrade for the City Club of Cleveland with municipal service delivery,” says director of best practices and benefit from economy community gathering place,” Jensen says. high-definition studio capabilities, increased finance Sharon Dumas. “We look forward to of scale. She adds that Furnas helped the network service and security, and imple- his future successes.” When Phillips is not at work, he is evolution of ideastream through the mented a new network monitoring system Looking forward, Phillips is working on organizing and facilitating a regional team of organizational adoption of several entities. to track server and network issues. updating city operational systems to more CIOs to create collaboration between various Today, ideastream is the consolidation of Furnas is on the board of the Cleveland effectively use resources and to streamline entities, such as Cuyahoga County, eight entities connected through the Sight Center, OneCommunity, OhTec CIO interactions with residents. Some of his Cleveland Metroparks, Greater Cleveland technology that Furnas manages. symposium steering committee and the initiatives include implementing an Regional Transit Authority, Ohio Department “Tom developed and led the technical Civic Innovation Lab in Cleveland. He also is Automated Vehicle Locator (AVL) system to of Transportation and Cleveland infrastructure changes of ideastream a mentor for JumpStart, helping children identify the location of all city vehicles at Metropolitan School District. through the evolution of television analog learn through games.

Cleveland Metroparks congratulates Make an Crain’s Rising Star Award Recipient, Executive Decision. Anthony M. Joy, Chief Information Officer

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CRAIN’S CLEVELAND BUSINESS z APRIL 4 - 10, 2016 z PAGE 19

NONPROFIT GREG KALL Summa Health System

With more than 30 years of diverse health care experience, Greg Kall, senior vice president and CIO for the Summa Health System, provides the kind of leadership that guides others to success, according to his nomination. “His door is open at all times to all staff and you don’t have to stand at the door but are welcomed in,” the nomination said. Kall oversees a staff of 180 that supports a $1.5 billion, 7,500- employee integrated health care organization that includes three hospitals, three ambulatory sites Components of the plan include and 400 providers. He provides installing a new Enterprise leadership in IT infrastructure, Resource Planning system to administrative systems, project consolidate back office processes management, IT security, customer in finance, supply chain, human service, imaging informatics, resources and payroll; a new Rev- telecommunications, ambulatory enue Cycle Management System to systems, clinical systems and increase efficiency for registration analytics infrastructure. and patient accounting; and a He implemented a surgery, laboratory and radiology comprehensive, 10-year IT system. Additionally, plans call for strategic plan in 2009 that will the consolidation of IT operations standardize IT systems across and the implementation of an Summa Health and provide electronic medical record system. connectivity to the community. SEE KALL, PAGE 28

Congratulations To Our Own Kathy Golden

And All 2016 CIO of the Year Finalists!

Growth. Balance. Fun. Experience Life at OEC OEConnection.com 20160404-NEWS--20-NAT-CCI-CL_-- 3/30/2016 3:13 PM Page 1

PAGE 20 z APRIL 4 - 10, 2016 z CRAIN’S CLEVELAND BUSINESS CIO OF THE YEAR

NONPROFIT PROJECT OF THE YEAR DAN STROM I-X CENTER Jewish Federation of Cleveland Wi-Fi Installation

Dan Strom is credited with transforming a century- At almost 2.2 million square feet, old nonprofit — the Jewish Federation of Cleveland — the I-X Center in Cleveland into a modern-day, technology-focused, data-driven presented some challenges to organization. deploying Wi-Fi. The facility has As managing director of information technology, ceiling heights reaching higher than Strom transitioned legacy systems to modern cloud 60 feet, heavy concrete structures, solutions; evolved traditional manual processing into massive steel beams, 16,000 streamlined electronic workflows; and developed a square feet of ballrooms, 26 new solution to analyze data using business dedicated meeting rooms, a state- intelligence to gain strategic advantages, according to of-the-art transitional theater with his nomination. elevated telescopic seating, areas throughout the space to connect “… Dan has transformed IT from a back office with lead walls, and an expansive 230 wireless access points to function into a critical component of the organization’s underground executive office area. ensure adequate signal strength success,” the nomination said. “This ability to translate Crystal Wilkie, IT director, says throughout the facility. A gigabit business strategy into technology innovation has been our market, and he has done so with a constantly wireless science, heat mapping and firewall was added to route general a game changer for the Jewish Federation of cheerful and can-do approach.” good, old-fashioned hard work exhibitor and attendee virtual local Cleveland, and by no surprise, has caught the Among his goals are improving the overall digital made the deployment of one of the area networks through to protect attention of other major federations to adopt the user experience for constituents, making it easier to area’s largest Wi-Fi networks a the facility’s other networks and to technology developed here in Cleveland by Dan and his engage with the federation; enabling data-driven reality. Under her leadership, streamline traffic. team.” decision-making; and replacing paper-based manual according to the nomination, the IT “We simply had to re-engineer Strom is said to have challenged the organization to processes with streamlined electronic workflows. team was able to deliver a and work with what we had and think differently by consolidating disparate data In the past year, Strom successfully migrated the “technology miracle.” what our budget allotted, but if an sources, enabling a deeper understanding of donor federation to the Microsoft Office 365 platform, Wilkie says the I-X Center’s 1.7 entire city can make this work, interactions, and identifying untapped opportunities implemented a 24/7 infrastructure monitoring and million square feet of usable exhibit then so can we,” Wilkie says. “We for potential engagement and fundraising. He did this maintenance service provider, and implemented a space originally was built in the were lucky to work with some by forging new relationships with colleagues and business intelligence platform, which is available to 1940s without the concept of great engineers and vendors who departments that never interacted in the past. His any federation across the country. wireless — or even wired — were willing to put a little more processes led to new and innovative marketing Strom is instrumental in the networking and job infrastructures in mind. effort and thought into our design campaigns, as well as a new strategy for finding and placements of many young technology professionals “Traversing the lead and cement needs, which greatly helped deliver retaining its most impactful donors. who remained in the region. He is frequently asked to walls in the conference space was the controlled and dependable “In Dan’s short time with the federation, he has share his expertise in IT strategy and business quite challenging, as well as the solution we have today.” successfully driven us to operate in a culture of inno- intelligence to federations and other non-profits 70- to 90-foot rafter heights we The I-X Center is now able to vation and collaboration throughout the organization,” throughout the country. had to work with during implemen- provide Wi-Fi support for 20,000 says CFO Barry Reis. “His focus on data analytics has Strom also chairs a volunteer committee of tation and testing,” Wilkie says. transient users, both exhibitors and been particularly effective and is causing us to view nonprofit IT executives in Cleveland that promotes Miles of wiring were strung attendees, while providing staff our work with greater insight into our donor base. He is technology innovation through speakers, programs, across the I-X Center to bring all and back-office employees with a helping us to think more creatively about how to reach surveys and knowledge sharing. Wi-Fi access points back to a complete and integrated mobile centralized IT location. The project communications solution consisted of roughly 60,000 feet of throughout their facility. CAT6 cabling and 36,000 feet of Wilkie’s next project is to upgrade 12-strand single-mode fiber run the Yesco front LED sign.

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PAGE 22 z APRIL 4 - 10, 2016 z CRAIN’S CLEVELAND BUSINESS CIO OF THE YEAR

PRIVATE NEIL WEISS Cleveland Indians Since assuming the role of senior with an expertise in technology vice president of technology and that he has utilized to accelerate CIO for the Cleveland Indians in the enhancement of our technology March 2013, Neil Weiss has had a infrastructure, project management dramatic impact on the process and business intelligence organization. capabilities.” According to the nomination, he Weiss is spearheading several has transformed and enhanced the strategic objectives within the organization’s technology Indians organization, including infrastructure by developing and being a member of the MLB implementing a variety of projects, committee working to define new including Wi-Fi at Progressive Field; means for engaging fans through a more fan-centric ticketing the MLB Ballpark app. Weiss also is system with a digital focus; beta credited with changing the way the testing with MLB; a new food and organization operates internally beverage point-of-sale system; through software and process- new internal IT support staff and based tools, and he has revamped processes; and an overhaul of the the IT support time and processes new HD scoreboard and sound to better serve fellow employees system. and fans. “Neil could not accomplish all of selling process with virtual seat In his spare time, Weiss helps the these major milestones in three locators and used data to support Cleveland International Film years without being a great leader decisions to enhance the fan Festival with choices for new Is your business and leaning on his staff to grow experience. ticketing and access control, and and develop,” the nomination said. The nomination says Weiss’ he supported Breakthrough future-proof? “It is that growth mindset that financial creativity and value Schools in reviewing and separates him and allows his group engineering are at the forefront of interviewing candidates for a new to achieve success to positively completing tasks and being fiscally vice president of technology impact the organization. responsible. position. Weiss also was a key leader in “Neil is a dynamic member of our Additionally, in partnership with the early phases of technology leadership team who drives TechElevator and Progressive, he is Call us today renovations to enhance the fan innovation across all aspects of our sponsoring a hackathon at Progres- experience, including the Digital organization’s technology system,” sive Field later this year to market for a free assessment Beer Wall and Kids Clubhouse said owner Paul Dolan. “He Cleveland as an up-and-coming interactives. He also established possesses strong project tech hub and to give opportunities of your bandwidth needs! innovative ways to support the management capabilities, along to local software engineers. 216.292.2055 PROJECT OF THE YEAR FIT TECHNOLOGIES White Hat Management Data Center Solution FIT Technologies, which offers forward. While the vCloud Air technology outsourcing capabili- platform has been available for a ties to clients throughout the coun- while, FIT Technologies was one of try, designed a new alternative to the first partners to leverage it for everstream.net replace White Hat Management’s a complete full-cloud data center physical data center. migration and decommission. A client for 15 years, White Hat Leveraging the vCloud Air Management, an Akron-based edu- platform is expected to eliminate cational management organization an up-front capital expense of that operates 18 schools in three close to $500,000, along with a states, was looking for a cost-ef- 32% reduction in infrastructure fective alternative to its traditional costs over three years. The project data center, which consisted of also is expected to improve uptime almost 300 physical and virtual organizations start with a with less administration time, servers, more than 60 TB of shared backup/DR or with a hybrid eliminate costly backup tape storage, and a redundant network infrastructure, but this full-cloud solutions, provide flexibility for infrastructure. As their strategic IT solution required us to partner with growth, and increase data center partner, FIT Technologies designed VMware in all testing, migration capacity and performance. a solution to work with VMware and operational activities.” “With the completion of this salutes vCloud Air. The project was not without its project, White Hat Management “FIT architected a complex, challenges, including several gained the flexibility to scale their industry-leading solution to legacy applications that did not organization’s infrastructure Tom Furnas completely eliminate the need for a work with popular cloud hosting almost in real time versus having to Senior Director of Technology, ideastream physical data center footprint at options, an aggressive timeline, guess what they would need three White Hat Management. We are and the need to maintain services years from now and pay for that up proud that we were one of the first for the organization’s 18 schools front,” says FIT president and VMware partners to leverage the during school hours. co-founder Michelle Tomallo. “It’s and all the Crain’s platform for a complete full-cloud FIT worked with White Hat powerful for any business to gain data center migration and Management in the first half of that kind of flexibility along with Cleveland Business 2016 decommission,” says director of IT 2015 to pilot the vCloud Air. With a budget certainty and mitigated CIO of the Year Award architecture Brian LeRoy. “Most successful test, FIT moved security risks.” ðQDOLVWV Advertising director: Nicole Mastrangelo, [email protected]

Managing editor, custom and special projects: Amy Ann Stoessel, [email protected] 20160404-NEWS--23-NAT-CCI-CL_-- 3/31/2016 12:00 PM Page 1

Congratulations Matt LoPiccolo on receiving the 2016 Terabyte Award

A well-deserved honor for your distinguished career!

Swagelok Company develops and manufactures high-performance fluid systems and offers services for the research, instrumentation, process, oil and gas, power, petrochemical, alternative fuels and semiconductor industries. Based in Solon, Ohio, U.S.A., $2-billion, privately held Swagelok employs 5,400 corporate associates at 20 manufacturing facilities and six global technology centers. Swagelok serves customers in 70 countries through its global network of more than 225 authorized sales and service centers which employ an additional 3,600 associates. For more information about Swagelok — Swagelok Company © 2016 Swagelok Company Swagelok, visit www.swagelok.com. 20160404-NEWS--24-NAT-CCI-CL_-- 3/31/2016 12:00 PM Page 1

PAGE 24 z APRIL 4 - 10, 2016 z CRAIN’S CLEVELAND BUSINESS CIO OF THE YEAR

PRIVATE KATHY GOLDEN OEC Kathy Golden’s high energy as chief a 90% reduction in software defects, a new business intelligence strategy and technology officer for OEC LLC, a improved uptime/availability to 99.1% reinforcing the growth of educational Richfield company that provides soft- and significant increases in proactive programs in talent recruitment. ware products for parts manufacturers in sustainment.” In 2015, Golden and her team the automotive industry, pushes her At the same time, Golden promotes developed a new pricing engine for origi- team to provide quality execution of work-life balance with her staff. She nal equipment manufacturers to shift projects, innovation and talent pushes company leaders to educate their pricing model from printed price cat- development. others within the company to create a alogs to a digital format. MyPriceLink is a Golden has shifted projects into cycle of talent cultivation and cloud-based system that provides dy- growth areas for the company while community service. She leads by namic pricing and program interface pric- transitioning company workflow into an example, participating in technology ing integration across an entire industry. agile production method, increasing conferences and educational initiatives “Kathy has greatly improved OEC’s flexibility and feedback during the across Northeast Ohio. presence within the technology development process. Adaptation to She asks employees to take on communities of Northeast and Central change is a focal point for Golden and her increased responsibility and business Ohio,” Rotuno says. team, according to her nomination. awareness, sending them out to parts Golden is dedicated to educating youth “In the nearly three years Kathy Golden dealer shops for real-world experience and building interest in the technology in- has served as vice president and chief and keeping employees engaged with dustries, particularly among women. She technology officer for OEC, she has had a customers. Due to these changes, proac- is a board member of Northeast Ohio’s tremendous impact on our business — tive work on projects increased by 20%. Regional Information Technology Engage- most notably in the areas of quality Golden is involved in a variety of short- ment (RITE) group. She also is involved in improvement, project execution and term goals within OEC, including quality Ohio Women in Computing, and she ac- overall community engagement,” said stability and virtualization. Her long-term tively champions increased participation Chuck Rotuno, OEC president and CEO. goals are identified as growing applica- of women in technology sectors, holding “Under Kathy’s leadership, OEC has seen tion programming interfaces, developing coding events for girls in Cleveland. TAKING THE BUSINESS OUT Congrats to Matt Crowley OF BUSINESS BANKING for being nominated for Crain’s CIO of the year.

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CRAIN’S CLEVELAND BUSINESS z APRIL 4 - 10, 2016 z PAGE 25

PROJECT OF THE YEAR CLEVELAND INSTITUTE OF ART Unifying a divided campus

The Cleveland Institute of Art wireless network. (CIA) unified a divided campus by The project involved replacing building an 80,000-square-foot the firewall, unified communication expansion onto a historic 168,000- system, SAN, wireless network Let Nesco work for you. square-foot facility, allowing it to controller, card reader system, bring all academic functions under security camera/NVR system, ERP one roof. This included the and intranet systems. It also led to construction of a 30-seat digital an organizational change with the cinema with 4K projection, new establishment of the Office of galleries and new fabrication Support Service, which combines IT studios. with facilities, event support and At the same time, CIA established equipment checkout services. two residence halls — one was new The new Cinematheque is construction, the other was a equipped with 4K digital projection, renovated spate retrofitted with a a 7.1 surround sound, and 16 and modern network. Both are 35mm film projection technology. It equipped with technology is recognized as the premiere resources consistent with what is venue for movies in the Greater available in the academic building, Cleveland area. The demand for including LCD panels, a gigabit hosting events within the CIA wired network, and an 802.1ac SEE CIA, PAGE 28

CBIZ congratulates John Fleischer on his nomination for CIO of the Year. We thank him for his outstanding contributions to our company and congratulate all of this year’s nominees.

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PAGE 26 z APRIL 4 - 10, 2016 z CRAIN’S CLEVELAND BUSINESS CIO OF THE YEAR

GOVERNMENT GOVERNMENT BRIAN KELLEY MATT CROWLEY Portage County Cleveland Airport System

Unlike most CIOs of corporations, Brian Kelley, head Matt Crowley took an management team,” said interim of the IT department for Portage County, must work unconventional route to his director Fred Szabo. “He has been with more than 18 elected officials with varying position as CIO of the Cleveland responsible for consolidating and political backgrounds and keep the county’s IT up to Airport System. Before landing at improving airport-wide IT services date with limited government funding. Cleveland Hopkins International through the Converged Indeed, Kelley is credited with keeping the county’s Airport, he bounced around from Communications Initiative, and has IT running by extending the life of obsolete equipment coast to coast as a software implemented the airport-wide until he received funding in 2015 for a complete developer, program manager, flight/baggage information technology overhaul. Last year, he created a new author, entrepreneur and software screens throughout the airport backup and recovery hot site, increasing storage developer. terminal. space and reliability; added new county operations to According to his nomination, “His leadership in improving a the website; and started new services for the Crowley brought agile practices highly complex and visible IT technology infrastructure. and methodologies to the job, as network infrastructure has He also continually works to bridge gaps between well as a knack for increasing significantly improved the constantly changing political positions, Portage County efficiencies. He came to Hopkins at functionality and customer cities and his IT team to deliver increasing a time of great turnover, working experience for both passengers transparency and the free flow of information. to begin the process of rehiring, and airport tenants,” Szabo said. “I’ve never seen anybody with such commitment to knowledge transfer and rebuilding. His future plans involve what he does,” said county auditor Janet Esposito, who In his first year, he outsourced streamlining IT manageability. hired Kelley in the 1990s. “I can’t ask for anything the tier 1 and 2 help desk and Additionally, he’s working toward better — to have a director on the ball, who knows began evaluating budgets and establishing relationships to pool what he’s doing and does what he says he’s going to streamlining purchasing across all regional technology buying power do.” divisions, working with major and embracing simplified IT Currently, Kelley is working toward implementing stakeholders to determine how to technologies to reduce support open data across the county. In the coming years, all online access to a map of the entire county. of Portage County’s public information will be available Emergency services are connected to the GIS system, best use pre-existing and new times and costs. The ultimate goal online. Additionally, he is focused on a website providing location information to 911 dispatchers. software and hardware in the is to provide the best service to redesign with faster access to content and easier An associate professor at Kent State University, business process workflow. He passengers, which could include access to court system files through an e-ticket Kelley teaches public sector IT. He received a grant to worked with the city and the touch-screen flight screen platform. research e-government throughout Northeast Ohio, Cleveland Department of Public technologies, airport way-finding Among Kelley’s accomplishments over his 26-year publishing findings for students to use in future Utilities IT divisions to facilitate initiatives and improved wireless term, he has united the entire county under one IT projects. He also provides education through speaking better communication and and charging outlet amenities. system — a rarity in Ohio and across the country. He engagements at IT conferences and taking part in consolidated purchasing across Crowley is on the board of also brought county courts under one system to make think tanks. city-owned groups. directors of the Case Western court documents accessible online, and he created an He also provides youth education about Internet He also worked with other airport Reserve University alumni enterprise geolocation information system to provide safety and cyber bullying. divisions to develop novel association and he participates in alternative revenue generation city-sponsored volunteer efforts, strategies to help mitigate losses including the Mayor’s Food Basket. resulting from the United Airlines He is a member of the Lake Erie hub departure. Amateur Radio Association and is a “Matthew Crowley is an integral brother of the Village Lodge in part of the airport’s executive Burton. Congratulations to all of the 2016 CIO of the year finalists.

We’re proud to recognize Greg Kall, Senior VP/CIO, Summa Health, as an exceptional and proven leader and finalist for CIO of the year.

Greg Kall, Senior VP/CIO Summa Health

For more information about custom publishing opportunities, contact advertising director Nicole Mastrangelo at [email protected]. 20160404-NEWS--27-NAT-CCI-CL_-- 3/31/2016 12:03 PM Page 1

CRAIN’S CLEVELAND BUSINESS z APRIL 4 - 10, 2016 z PAGE 27

RISING STAR AWARD Anthony Joy Cleveland Metroparks

As the Cleveland Metroparks’ first CIO, Anthony Joy has the unique responsibility of leading an IT function that supports 18 park reservations, a nationally acclaimed zoo, eight golf courses, more than 23,000 acres of land, restaurants, lakefront properties and a fully commissioned law enforcement agency. Joy, the recipient of the Rising Star award, manages a diverse portfolio of IT projects in a fast-paced environment. In 2014, he developed a five-year strategic plan that concentrated on mobility, collaboration, connectivity and integration. So far, the plan has improved customer service, increased revenue and created a new identity for the IT function. “In his short tenure, Anthony has been instrumental in boosting employee satisfaction and engagement through greater access to personal communication channels, devices and other technology avenues,” the nomination said. “Reducing cost and enhancing Joy is leading short- and long-term initiatives to productivity is evident in the day-to-day functions of address integration and navigation of the public Cleveland Metroparks. Anthony understands the big website, including the launch of a new website to align picture and the impact that IT can have on the and reinforce Cleveland Metroparks’ brand. He also is organization and the community. “ leading an upgrade to the organization’s financial NONPROFIT In 2015, Joy replaced the majority of the network. system. This upgrade increased infrastructure uptime for In his nomination form, Joy is praised for adding value JERRY HOURIGAN network devices from 64% to 96%. An upgraded to the organization by building a noticeable track camera system provided better security access to record of delivery — including upgrading the golf Cuyahoga Community College rangers, animal monitoring capabilities for zoo staff, reservation system, installing a point-of-sale system and population study access for the natural resources and installing a state-of-the-art audio-visual system in Jerry Hourigan is not your technology, but our IT department department. This upgrade also allowed the zoo to the zoo’s new meeting venue, Stillwater Place. traditional CIO. He doesn’t have an is truly dedicated to helping our monitor first-time orangutan mom Kera Wak giving birth. “Anthony is just getting started,” Zimmerman says. IT background, never installed a students succeed.” “Anthony has progressively advanced the “He continues to lay the foundation for sustainable switch and has never written code. Hourigan’s commitment to technology and connectivity of all areas of business business practices that catapult the park district into But he is the most successful and provide better student service led since his start with Cleveland Metroparks,” said CEO our next century of growth.” trusted CIO in Cuyahoga to a culture shift that culminated Brian Zimmerman. “In the short period of time that In his spare time, Joy competes in marathons and Community College history, with each IT employee adding Anthony has been with the park district, he has triathlons. He also provides pro bono IT guidance and according to his nomination. campus volunteer hours to their brought our operations up to speed and has led the collaboration with various entities, and he served on “Jerry’s success is a result of his annual goals. According to his charge in finding solutions regardless of complexities.” the board of a small independent production company. shrewd business sense, his nomination, he improved morale strategic focus, and his drive for and managed risk by supporting efficiency and continuous and encouraging cross training, improvement,” the nomination said. disaster recovery planning and “His success is also a result of his succession planning, as well as WE CHOOSE TO DO BUSINESS ability to surround himself with strong financial management WITH COX BECAUSE THEY PROVIDE US strong technologists who are controls. GREAT SERVICE. 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PAGE 28 z APRIL 4 - 10, 2016 z CRAIN’S CLEVELAND BUSINESS EDWINS CIA CONTINUED FROM PAGE 13 Chrostowski said Edwins is having its busiest ing stability. CONTINUED FROM PAGE 25 with a piss-poor attitude, drunk or high, we may year yet. About 80% of customers come in “Seeing how hard we’re pushing, and how lit- he Greater Cleveland area. The de- not accept you, but you can still come back two knowing that they’re being served by ex-prison- tle they had, I was sick,” he said. “I said, ‘We’re mand for hosting events within the CIA months later. For the rest, we pretty much say ers who are students in a training program. An- going to fix it.’ ” facilities has skyrocketed, particularly other 20% are surprised when they learn that yes.” He raised over $1 million to purchase and in the atrium, galleries and theater. they’re eating at a nonprofit restaurant with a renovate three dilapidated buildings at Buckeye During the first three weeks, managers weed IT relocated all major infrastructure, powerful mission. and South Moreland. Today, the new 21-bed out students who don’t show progress in the including the core network and Edwins does not immediately disclose their dormitory and five-bed alumni house are about challenging program. servers. CIA now has a 10-gigabit “We push somebody harder than they’ve servers’ backgrounds for a reason. two-thirds full. The dorms are free, while alum- backbone, a wireless network ever been pushed before and see how they re- “The idea is to build the best experience pos- ni pay a subsidized rate for their housing. spond,” said Chrostowski. “If someone re- sible by humans who happen to have a past,” Chrostowski also wants to open a butcher supporting up to the “ac” standard, sponds, they’re going to stay here. But 50% he said. shop, fish shop and spice shop on Buckeye, and gigabit connectivity to the desktop, don’t make it through the first three weeks. Af- Behind the scenes, Edwins has developed a is already negotiating to purchase a couple of and redundant internet connections. ter that, we lose less than 10%.” support system aimed at helping students suc- neighborhood eyesores. Construction and renovation took Edwins students spend time in the front and ceed. For example, a case manager helps stu- He is also spreading the Edwins model to place while classes were in session, back of the house, and switch positions every dents get driver’s licenses and navigate child prisons. He currently operates a culinary train- without disruption. Closing the original five weeks. support. Students also receive a stipend for ing program in Grafton prison, and is filming building involved relocating executive their work. his classes so that they can be offered at 30 ad- They learn the menu, every aspect of service, offices and several academic “We’re using every weapon that is atypical to ditional prisons statewide. food preparation, the finer details of French departments, all requiring a complex cuisine, how to serve wine, and more. Chros- help someone become successful, and it’s The restaurant industry can offer a very vi- sequencing of moves to eliminate towski said he sees big changes in what stu- working,” said Chrostowski. able option for ex-offenders, he said: “In this in- dents think is possible. dustry, hard work talks, race or past does not. If downtime. you work hard, you can move up.” “The CIA facilities and information “Your past doesn’t dictate your future,” he Building a home said. “Student reality changes once they come technology departments did a here. They say, ‘I thought the Cheesecake Fac- Chrostowski launched the dormitory project To contact Chilcote, send an email to clbfree- masterful job of planning and tory was the best, but now I’ve got my sights set when he saw that not having decent, affordable [email protected]. You also can follow him on implementing the consolidation of on Europe.’ ” housing kept many of his students from achiev- Twitter @leechilcote. their two facilities into one while maintaining the high level of education, innovation and collaboration for which CIA is known,” says Kevin Lacey, senior project manager with PCS Builders, the owner’s representative on the project. KALL “CIA utilized a well- CONTINUED FROM PAGE 19 Summa, the nonprofit health care administrative efficiency and physician adop- defined consolidation and move plan, “Through his strong leadership and organization was recognized for the last six tion at the former Huron Hospital in Cleveland. and outstanding communication to ex- commitment to quality, Greg has played an years as a “Most Wired” organization by Outside of Summa, Kall is a member of the ecutive this very challenging project. important role in moving Summa Health for- Hospitals and Health Networks magazine. He Summit County Information Technology The technology systems in the unified ward to meet our commitment to delivering is published in peer-reviewed journals and has Advisory Committee; Kent State Center for campus are tailored to accommodate value-based care through population health,” presented at health care technology Information Systems, Healthcare Information the unique arrangement and usage of says Brian Derrick, Summa Health senior vice conferences around the country. He was and Management Systems Society, Premier the studio spaces and classrooms.” president and CFO. “In the last few years, Greg named the Northeast Ohio Software Technology Improvement Committee, The updates made it easier for has led the implementation of numerous Association CIO of the Year in 2011. American Hospital Association Health students to access all services and clinical and business systems critical to He was the principal investigator on a $1.5 Information Technology Network, and a facilities, including the library, digital providing the tools necessary for both million Agency for Healthcare Research and member of the executive board of the output center, fabrication studios, clinicians and non-clinicians to do their part in Quality grant to evaluate the impact of University of Akron Center for Information financial aid, information technology, serving Summa’s patients.” EMR/CPOE (computerized physician order Technology and eBusiness. He also is a guest business office, tutoring center and Under Kall’s decade of leadership at entry) technology on clinical quality, lecturer at Kent State University. career center. The project will help CIA

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CRAIN’S CLEVELAND BUSINESS z APRIL 4 - 10, 2016 z PAGE 29

RTA FUNDING FALLS OFF Transit systems in Ohio and CONTINUED FROM PAGE 1 service.” beyond are struggling to meet the Calabrese said in Brecksville that transportation task force, he told the demand for their services. the cuts amount to a 3% to 4% re- Brecksville crowd that the state sig- Ridership nationwide is up by 1%, duction in service. across every socioeconomic and nificantly under-invests in public “We knew last year that this year demographic group, while transit. Calabrese pointed out that would be a financial challenge,” Cal- single-occupant vehicle commuting the Ohio constitution prohibits us- abrese said in a meeting with Crain’s trips and highway vehicle miles have ing the state gasoline tax on public editorial staff in February. “The bud- flat-lined in recent years, according transit, and that the state’s general get the board approved necessitates to a recent study by the National revenue fund spending on public a $7 million adjustment. That adjust- Conference of State Legislatures. Yet highway funding continues to transit has slid from $43 million in ment could come in raising rates or 2002 to $7.3 million in 2015. grow, while public money for transit reducing service or some combina- has not grown or, as in Ohio, has Most of RTA’s revenue, about tion of those two.” 60%, comes from a 1% Cuyahoga shrunk. The Ohio Legislature cut a At that meeting and since, at a se- transportation department request County public transit sales tax. Pas- ries of public meetings that will run for 2015 from $8.3 million to $7.3 senger fares account for between through early April, Calabrese has million. In 2002, the state was 20% and 25%, and state and federal chronicled the uphill battle of public spending $43 million on public grants and subsidies, which are de- transit officials and advocates to get transit. clining, cover the rest. a larger share of state and federal A 2015 study, the Ohio Statewide “Significant mobility needs are transportation dollars in the face of Transit Needs Study commissioned not being met,” he said in greater demand for public transit. by the Ohio Department of Brecksville, paraphrasing remarks he (See sidebar) Transportation, concluded that had made to the task force in a pre- As the Brecksville meeting was more public transportation is needed in the state. It also found vious trip to Columbus. “Employers More than half of the RTA’s revenue — 60% — comes from a 1% winding down, Asseff and Wagner, have, and will continue to have, in- that growing public transit will help Cuyahoga County public transit sales tax. (Marc Golub) the Independence councilmen, Ohio compete with other states for creasing difficulty attracting and re- pressed Calabrese further on exactly taining workers due to a lack of pub- jobs and job talent, as employers are er’s Independence council col- board a series of 18 service cuts rang- how much it would cost to save having increasing difficulty lic transit access.” league, Dr. Carl Asseff, a retired oph- ing from the discontinuation of en- weekend service on the 77F. attracting and retaining workers thalmologist who had a practice on tire routes, cuts in hours of service With the help of RTA staff, Cal- because of inadequate levels of Crunching the numbers Brecksville Road, was pressing Cal- on some routes and cutting the final abrese was able to tell the council- public transit. abrese on how much it would cost if segments of some routes that see men that it costs about $285,000 a A Federal Reserve Bank of When the Brecksville presentation Independence or businesses along few passengers. RTA has had a ser- year to operate the weekend service. Cleveland study, “A Long Ride to concluded, one of the first com- the route were willing to subsidize vice goal of having everyone in However, he wouldn’t commit to Work,” found that only 57% of the ments came from Independence the service. Cuyahoga County no more than how much of a subsidy from the city population in Northeast Ohio lies in a City Councilman Bob Wagner. Wag- In December, Calabrese present- one-half mile from a bus line. These and its employers it would take to neighborhood covered by public ner said public transit is very impor- ed to RTA’s board of trustees a 2016 services cuts would put some riders keep the service going, given that transit, and that people who would most likely benefit the most from tant to the suburb of 7,600, which budget in the $300 million range and three-quarters of a mile from any passenger fares are only expected to better transit access to jobs have swells daily with 25,000 workers, said that new revenue would be bus service. cover one-quarter or less of the cost the lowest access to public transit. many of whom work weekends at needed to cover costs. The plan sug- of a bus ride. One problem, the statewide one of the city’s 13 hotels and 53 gested a fare increase, the first since Still, the councilmen were encour- An inconvenient truth transit study found, is that while restaurants and need the 77F to get September 2009. (At that time, the aged and told Crain’s after the meet- Ohioans travel across city and to work. basic fare was increased from $2 to Calabrese acknowledged that ser- ing that they will take the informa- county boundaries for jobs, transit “It doesn’t matter which day of the $2.25.) Calabrese suggested a fare in- vice cuts would inconvenience rid- tion to council. agencies, by Ohio law, are restricted week, they come from outside Inde- crease to either $2.50 or $2.75, either ers and that it might have been easi- “And then we could go to our to single-county operation. The pendence to work,” Wagner said of which remains an option. He er, or at least have an impact on a businesses and say, ‘Look, we’re study suggested the consolidation about the hospitality workers, before pointed out that discounts to se- smaller number of riders, to cut here to help you stay supplied with of some agencies or, at least, that adding in nursing home workers and niors, the disabled and customers overnight service — from midnight employees on weekends, and this is agencies work more closely other care workers. “Many have to purchasing multi-ride passes bring to 5 a.m. — as other Ohio transit sys- what it’s going to take to keep the together to better serve the transit take transit to get out there. It’s a down the average fare collected per tems have done. But, he said, “Peo- buses going, can you add to the needs of residents. —Jay Miller weekend activity.” ride to $1.10. ple riding the bus between those pot?’” Asseff said. “It could be that Before the meeting ended, Wagn- RTA staff also suggested to the hours really, greatly need bus for $50,000, we’ve got it going.”

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PAGE 30 z APRIL 4 - 10, 2016 z CRAIN’S CLEVELAND BUSINESS Business of Life It’s not

BY JEREMY NOBILE

When friends and competitors told Denise Gary she wouldn’t be able to tame, ride and show the new, all black American quarter horse she always wanted, that only pushed her more to do just that. Tie (aka Black Tie Gucci) was particularly feisty, which quickly garnered the 2-year-old a reputation for being unfriendly and dangerous. No one could ride him. And the morbid reality is that horses deemed too rowdy to be around people are usually auctioned off, sentenced to a grim fate at the hands of kill buyers. But Denise didn’t give up. And with the help of a Columbus trainer who decided to give Tie a chance, his demeanor changed. The horse no one else wanted — whom everyone told Gary she’d never ride — would go on to be among the top five animals of its kind in Ohio to be shown in the American Quarter Horse Association, or AQHA. “We feel like we saved that horse because no one else would ride him,” Gary said. “That’s my horse of a lifetime. I love him to death.” That was several years ago, rather early on in Gary’s decade-long tenure breeding and show- ing horses in the AQHA circuit. It’s an expensive and time-consuming hob- by, but something Gary, a Canton-based part- ner at Buckingham, Doolittle & Burroughs, “It’s just another world in these horse shows. You just leave everything else behind you, anything that’s troubling or stressing you.” — Canton attorney Denise Gary

Denise Gary, a Canton-based partner at Buckingham, Doolittle & Burroughs, is shown with two of her horses — Missy (Shez Too Snazzy), left, and Chance (Invited by Chance) — at her home in Bolivar. (McKinley Wiley photos)

We don’t just see people for who they are; we see 20160404-NEWS--31-NAT-CCI-CL_-- 4/1/2016 11:53 AM Page 1

CRAIN’S CLEVELAND BUSINESS z APRIL 4 - 10, 2016 z PAGE 31

just for show

wanted to do as long as she can remember. distances. In the competitions, Gary shows She was 9 years old when her parents caved horses where they’re judged on everything in to her pleading and bought her first horse, from appearance and obedience to gait. which died when she was in high school. According to the AQHA, there are some 4 College and law school consumed her time million registered horses worldwide, with for the next several years. more than 53,000 of them in Ohio. It wasn’t until 2004 that her love for the an- It’s a highly competitive scene that Gary sees imals was rekindled as a friend encouraged as her second full-time job. Gary to see the horse she just bought for her But she wouldn’t have it any other way. daughter. “When I started showing them, I just fell in “That was it from then on,” she said. love with it. These are the babies I’ve raised,” Gary didn’t want to just ride horses for fun, she said, referencing her attachment to the but breed and show them competitively in creatures she devotes a large part of her life to. Ohio, arguably the most competitive state in “But what I love the most about it is it’s just the AQHA next to the association’s home in another world in these horse shows,” she Texas. added. “You just leave everything else behind For Gary, who’s as tenacious and goal-dri- you, anything that’s troubling or stressing In the past nine months, ven as she is soft-spoken, it was something else you.” to focus all of her energy. She spends several Gary has earned her share of accolades, but hours a day with the horses — she has five plus aspires to secure more in prestigious shows one pony right now — at her and her husband like the All American Quarter Horse Congress, Michael’s home in Bolivar, training and caring the largest single-breed horse show in the for them. Others receive extra training in world, which is held in Columbus. 98% Columbus. But besides the connection with the animals That’s in addition to the weekly afternoons she raises, trains and shows, Gary is equally of kids participating in United spent in Columbus and the competition week- motivated by the thrill of competition. ends that consume nearly all of Saturday and “For things I can control, I’ve been very suc- Sunday from spring through fall. Gary esti- cessful. But a horse has a mind of its own, and Way-funded literacy programs are mates she’s competed in hundreds of compe- you can’t always plan for that,” she said. titions the past 10 years. “Sometimes you feel defeated and beat down. American quarter horses are known as large And other times you’re on top of the world, do- now reading at grade level. and muscular, and they excel at sprinting short ing well and winning — just like life.”

them for who they can become. 20160404-NEWS--32-NAT-CCI-CL_-- 4/1/2016 11:25 AM Page 1

PAGE 32 z APRIL 4 - 10, 2016 z CRAIN’S CLEVELAND BUSINESS BUSINESS OF LIFE Source Lunch

Ozanne Construction Co. has come a long way in 60 years. The company that Dominic Ozanne’s father, Leroy, started in 1956 after working as a building inspector for the city of Cleveland also has an office in New Orleans and has grown to be one of the city’s largest minority-owned construction firms. It currently has about $80 million in construction projects in hand, ranging from being a partner with Turner Construction Co. and VAA Architects to build the 600-room Hilton Cleveland Convention Center Hotel for Cuyahoga County to Innova Apartments for Finch Group near the Cleveland Clinic’s main campus. The company’s headquarters and field staff ranges from 50 to 60 people, depending on the season and current workload. Dominic Ozanne Ozanne, the company’s president and CEO, said the firm has recovered from the Great Recession and is CONSTRUCTION hitting record levels of activity. — Stan Bullard

How do you feel about the How did all this change to What, besides the economy, do city’s prospects today? Northeast Ohio come about? you blame for the city’s lack of FIVE THINGS: I’m very optimistic. As a cynical I was friends with Sammy optimism? LUNCH SPOT Clevelander, I’m pleasantly Catania. In the ’80s, he said to I think a lot of it depends on the ON BEING INCLUSIVE Adega at the Metropolitan surprised. Sometimes I have to come and see Sammy’s in an old success of sports teams and “I am an old-school social Hotel pinch myself. When I first came building on West Tenth Street. learning to win. Clevelanders are justice Catholic,” Ozanne 2017 East Ninth Street back to Cleveland in the 1970s, They had a vision of it as a place fantastic supporters of their said. “I want to see a Cleveland the only place to go and eat at for people in their 20s and 30s to sports teams. They have settled www.metropolitan night was The Theatrical go. In the beginning, it was a bar. for mediocrity. We’ve come close pluralistic society.” cleveland.com/ restaurant on Short Vincent You had to ask what they had to twice to winning a title. It’s the eat-drink/adega.aspx Street. There was not a lot to do. drink that day. Then you’d say, “I’ll only thing we have not achieved. FAVORITE SPOTS Now Cleveland is achieving on all have that.” Working with Ralph We need to get that monkey off our back. Baptiste & Dupree Cajun Grill fronts, from the health care DiLorio and Denise Fugo, it (in South Euclid) and ML The meal institutions to downtown became an upscale place to go in Tavern (Moreland Hills) restaurants. You have young, the Flats. There were a lot of What is the outlook for the Butternut squash soup smart people flocking to the business people going there. I construction industry beyond was followed by sand- the current boom? community. Downtown is growing was really saddened by Sammy TYPICAL DAY wich combinations, both by leaps and bounds. You have Catania’s recent death. I am concerned about a year from Ozanne said he drops his on Ciabatta buns with apartments renting for $2,000 a That was also the time the now after the Republican Greek salads. One was National Convention. What will be son, Joshua, and his friend the Adega with serrano, month and there is reverse reformulation of Cleveland off at St. Ignatius High commuting by people who live in began. It started with leadership. the driver for business for middle- ground chorizo, tomato, this building (The 9). Did you ever Richard Shatten (the late market firms? The number of School, then heads to the cilantro, arugula and think we would see Cleveland as executive director of Cleveland qualified firms in construction is office or visits job sites. From manchego pesto aioli. The a tourist and convention Tomorrow) and those guys were shrinking. You need a talented there, his “routine varies.” other was a turkey burger destination? really smart. You knew they staff to get things done. On the with chickpea relish, avo- positive side, you still have low would get things done. I used to cado and Feta cheese. interest rates. You have a lot of STAYING FIT How different is that? be on the Greater Cleveland interest in the city from Partnership board, but am no Ozanne said he enjoys When I graduated (from Harvard millennials. You also have a lower longer. I think the partnership is working out at the Jewish The vibe Law School in Boston), my friends cost of living here. said, “You want to go back to at the center of about 95% of the Community Center at least The contemporary design good things going on around has a Vegas flourish in Cleveland? The river caught fire Is there a labor shortage in two to three times per week. repurposed space in the there. The city is in default. The town today. We’ve also benefited construction? “They have great facilities.” from good mayors, starting with former bank headquarters mayor is being recalled. You want You have a national shortage of to go there?” My answer was that George Voinovich. We made it building that continues to through the loss of the Browns skilled labor. We need to FICTIONAL WORLD use polished black it’s home. reinvigorate the construction and got them back with Mayor marble. Large windows industry, which needs to reimage HE’D LIVE IN Michael White and Fred Nance provide a view of East What is the hardest thing itself. A lot of young people are in “I would become an X Man — (regional managing partner of Ninth, but the restaurant about doing business in the 25-to-30 age range before Squire Patton Boggs.) We made it attend Professor X’s School feels like an oasis despite Northeast Ohio? they find out how much money through the Cuyahoga County and enroll as Mystique’s twin the surrounding buzz. The reduction in direct flights to you can make in the skilled corruption scandal. I credit Mayor brother with the same big cities. I make a lot of construction trades. It’s almost to decisions about what I do based Frank Jackson for quietly keeping the point that there is no such powers,” he said. “That would The bill on what it takes to get there. things moving when we could thing as an unskilled job in be fun!” have gone off course. construction. $47.42, plus tip 20160404-NEWS--33-NAT-CCI-CL_-- 4/1/2016 11:41 AM Page 1

$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ CFO $ $ $ OF$ $ $THE $ $ $ YEAR $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 10 $ $TH $ ANNIVERSARY $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ NOMINATIONS OPEN

Celebrating its 10th anniversary, Crain’s prestigious CFO of the Year awards salutes world-class fi nance professionals PRESENTED BY from industries of all sizes throughout Northeast Ohio. Award recipients will be announced at the evening awards gala the week of October 24.

ALL NOMINATIONS MUST BE RECEIVED BY JULY 8, 2016 VISIT CRAINSCLEVELAND.COM/NOMINATIONS TO NOMINATE

CFO OF THE YEAR ALUMNI (2007 - 2015) *Denotes Lifetime Achievement Honoree

James Abel, Lamson & Sessions Co.* Mary Ann Freas, Southwest Community Health System Karen Melton, Kaufman Container Co. David Adante, The Davey Tree Expert Co.* Scott Gainer, Cleveland Heights/University Heights Schools Frank Mercuri, Vocon Mark Astorino, Chromafl o Technologies Richard L. Garcia, Wastequip Inc. Raymond Mueller, Medical Mutual of Ohio Bonnie Barrett, Cleveland Foodbank Inc. Patricia Gaul, Playhouse Square J.T. Mullen, Fairport Asset Management Hilary Beatrez, The Cleveland Hearing & Speech Center Steven C. Glass, Cleveland Clinic Robert G. O’Brien, Forest City Enterprises Inc. Mark Belgya, The J.M. Smucker Company Betty Goodman, Vocational Guidance Services Vincent Petrella, The Lincoln Electric Company Terry Bichsel, FirstMerit Corporation* Brian Gorris, Stripmatic Products Inc. Tim Pistell, Parker Hannifi n Corp. Michael Biehl, Chart Industries John D. Grampa, Materion Craig Richmond, The MetroHealth System Dianne Brehm, United Way of Greater Lorain County John Graves, Girl Scouts of North East Ohio Kevin V. Roberts, University Hospitals Laurie Brlas, Cliff s Natural Resources Ware H. Grove, CBIZ Gregory Robinson, Safeguard Properties LLC Tom Browne, Wingspan Care Group Robert Gudbranson, Invacare Frank Roddy, Swagelok Steven Burger, Employers Health Co. Beth Hall, Affi nity Advisory Network Cameron Rubino, OrthoHelix Surgical Designs Inc. Susan Carlson, Advanced Server Management Group Inc. Dave Hamrick, InfoCision Management Corp. C. Michael Rutherford, Summa Health System Bill Chorba, NineSigma Inc. John Harvan, Hospice of the Western Reserve Carole Sanderson, Herschman Architects Inc. Mark Clark, First Energy Corp. Michael Headen, United Way of Greater Cleveland Russell Schabel, The Philpott Rubber Co. Rick Coan, Jenne Distributors Inc. Sean Hennessy, The Sherwin-Williams Company John Sesek, Positive Education Program Loree Connors, Vitamix Yvette Ittu, Greater Cleveland Partnership Thomas G. Smith, Forest City Enterprises Inc. David K. Creamer, Kent State University Richard “Duke” Jankura, JumpStart Inc. Stephen J. Smith, American Greetings Corp. Jennifer D. Deckard, Fairmount Minerals Ltd. Craig Kaiser, Roof Asset Management Mike Stanek, Hunt Imaging LLC Jennifer Demmerle, Northeast Ohio Regional Sewer District Brian S. Kenyon, The Rock & Roll Hall of Fame and Museum Inc. Wade Steen, Cuyahoga County Government Brian Derrick, Summa Health System Fredric “Fritz” Kohmann, Shearer’s Foods, Inc. Susan Suvak, Majestic Steel USA Inc. Richard C. Ebner, Liberty Bank N.A. David Kuntz, Cleveland Metroparks Michael A. Szubski, University Hospitals Mark O. Eisele, Applied Industrial Technologies Richard Marabito, Olympic Steel Andrew Tanner, The NRP Group LLC Glenn Eisenberg, The Timken Company Robert Matejka, RPM International Inc.* Marlene Tehi, Evolution Capital Partners LLC Richard Fearon, Eaton Corp.* Michael Mayher, Lakeland Community College Robert Trabucco, Sterling Jewelers Inc. John Flanagan, Howley Bread Group Ltd. DBA Panera Bread Julie McGraw, National Interstate Corporation Darren Wells, The Goodyear Tire & Rubber Co. Dr. Craig Foltin, Cuyahoga Community College Timothy McNeill, Bettcher Industries Mark R. Widmar, GrafTech International

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PAGE 34 z APRIL 4 - 10, 2016 z CRAIN’S CLEVELAND BUSINESS

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CRAIN’S CLEVELAND BUSINESS z APRIL 4 - 10, 2016 z PAGE 35

UPCOMING EDITORIAL FEATURE Rebuilding Cleveland and Akron

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HKM Direct Market Communications’ new Komori Lithrone G40 printer churns out about 15,000 sheets of paper per hour. (Chuck Soder) PRINTERS CONTINUED FROM PAGE 1 ing the office next to its headquar- you can’t recycle UV-cured paper, Graphco president Chris Manley ters. In April, Graphco plans to in- but that’s no longer true, according is trying to get more printers to buy stall a UV printer in that 6,600- to Gary Jones, who works for Print- into the UV curing concept. And so square-foot facility, which will allow ing Industries of America, a trade as- far, it’s working. the company to show off the ma- sociation in Warren, Pa. chine’s capabilities to potential cus- These days, recyclers can easily In 2013, the Solon-based compa- Despite having been ravaged by the Great Recession, ny started marketing UV printers de- tomers. process UV-cured paper — even the veloped by a Japanese company The company is talking to a few glossy kind — so long as they mix it many Northeast Ohioans agree that Cleveland and called Ryobi, which now goes by local printers who’ve expressed in- with other types of paper, Jones said. Akron are on an upward trajectory. RMGT. Since then sales have terested in the UV technology, Recyclers can process high concen- climbed at a “steep trajectory,” though it hasn’t yet sold any here in trations of UV-cured paper, but do- Manley said. Northeast Ohio. Last year, however, ing so takes more time and energy, Both cities have seen some of their long-forgotten During the 12-month period that it did sell one to a print shop in Tole- he added. neighborhoods reinvigorated with fresh real estate ended on Feb. 29, Graphco sold 15 do called Metzgers Printing & Mail- There is at least one downside to development. Young professionals are eager to live in printers throughout the Midwest. ing. the UV-curing process, however: Seven of them were equipped with Among other things, Metzgers The printers themselves are more the cities’ downtown districts. LED-powered UV lamps. liked the environmental benefits of expensive, and they require more Graphco’s overall sales “more the UV technology, Manley said. The expensive inks, according to Jones, This Crain’s special report will explore what it will take than doubled and darn near tripled” LED UV system emits no ozone mol- who is assistant vice president of en- last year, and “a huge portion of that ecules and uses far less energy than vironmental health and safety with to maintain and ultimately accelerate that momentum. uptick is based on LED,” Manley traditional UV curing processes. Printing Industries of America. said. Adding the UV capability drives “For them, the energy savings was Over time, however, costs will up the cost of the machine by about a big edge,” he said. come down. And eventually, these Interested in advertising? 10%, he estimated. new UV-curing technologies will be- Graphco expects sales of UV come widely used throughout the Contact: Nicole Mastrangelo printers to continue rising — which Recycled concerns? commercial printing industry. is the main reason why it is renovat- Some printers still believe that “There’s no doubt,” he said. 216.771.5158 • [email protected]

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